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Dell™ PowerEdge™ T310 Sy stems Hardware Owners Manual book.book Page 1 Wednesday, August 19, 2009 4:40 PM.
Notes, Cautions, and W arnings NOTE: A NOTE indicates important information that helps you make better use of your computer . CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A W ARNING indicates a potential for property damage, personal injury , or death.
Contents 3 Contents 1 About Y our Sy stem . . . . . . . . . . . . . . . . . . 11 Accessing Sy stem Features During Startup . . . . . . . 11 Front-Panel Featu res and Indicators . . . . . . . . . . 12 LCD Panel Features (Optional) . . . . . . . . . . .
4 Contents Alert Messages . . . . . . . . . . . . . . . . . . . . . 55 Other Information Y ou May Need . . . . . . . . . . . . 55 2 Using the Sy stem Setup Program and UEFI Boot Manager . . . . . . . . . . . . . . . . . 57 Choosing the Sy stem Boot Mode .
Contents 5 Sy stem and Setup Password Features . . . . . . . . . 71 Using the Sy stem Password . . . . . . . . . . . . 72 Using the Setup Password . . . . . . . . . . . . . 74 Embedded Sy stem Management . . . . . . . . . . . . 75 Baseboard Manageme nt Controller Configuration .
6 Contents Installing the Expansion Card Stabilizer . . . . . . 87 Cooling Shroud . . . . . . . . . . . . . . . . . . . . . . 88 Removing the Cooling Shroud . . . . . . . . . . . 88 Installing the Cooling Shroud . . . . . . . . . . . . 89 Hard Drives .
Contents 7 General Memory Module Installation Guidelines . . . . . . . . . . . . . . . . . . . . . . 108 Mode-Specific Guidelines . . . . . . . . . . . . . 109 Installing Memory Modules . . . . . . . . . . . . 111 Removing Memory Modules . . . . . . .
8 Contents Chassis Intrusion Switch . . . . . . . . . . . . . . . 134 Removing the Chassis Intrusion Switch . . . . . 134 Installing the Cha ssis Intrusion Switch . . . . . . 135 Control Panel Assembly . . . . . . . . . . . . . . . . 136 Removing the Control Panel Assembly .
Contents 9 T roubleshooting a Damaged Sy stem . . . . . . . . . . 152 T roubleshooting the Sy stem Battery . . . . . . . . . . . 152 T roubleshooting Power Supplies . . . . . . . . . . . . 153 T roubleshooting Sy stem Cooling Problems . . . . . . . 154 T roubleshooting a Fan .
10 Contents Selecting Diagnostics Options . . . . . . . . . . 167 Viewing Information and Results . . . . . . . . . 168 6 Jumpers and Connectors . . . . . . . . . . . . 169 Sy stem Board Jumpers . . . . . . . . . . . . . . . . . 169 Sy stem Board Connectors .
About Y our Sy stem 11 About Y our Sy stem Accessing Sy stem Features During Startup The following keystrok es provide access to system features during startup. Key stroke Description <F2> Enters the System Setup progra m. See "Using the System Setup P rogram and UEFI Boot Manager" on page 57.
12 About Y our Sy stem Front-Panel Features and Indicators NOTE: Depending on the configuration, your sy stem may have either an LCD panel or LED diagnostic indicators. Figure 1-1. Front Panel Features and Indicators Item Indicator , Button, or Connector Icon Description 1 F ront bezel lock Secures the front bezel to the system.
About Y our Sy stem 13 4 LED or LCD panel LED panel — The four diagnostic indicator lights display error codes during system startup. See "Diagnostic Lights (Optional)" on page 23. LCD panel — P rovides system ID, status information, and system error messages.
14 About Y our Sy stem LCD Panel Features (Optional) The system's LCD panel provides syste m information and status and error messages to signify when the system is operating correctly or when the system needs attention. See "LCD Status Me ssages" on page 25 for information about specific status codes.
About Y our Sy stem 15 Figure 1-2. LCD Panel Features Home Screen The Home screen displays user -configu rable information about the system. This screen is displayed during norm al system operation when ther e are no status messages or errors present.
16 About Y our Sy stem the LCD backlight will turn off after fi ve minutes of inactivity if there ar e no error messages. P ress one of the thr ee navigation buttons (Select, Left, or Right) to view the Home screen.
About Y our Sy stem 17 View Menu Option Description BMC IP or DR AC IP NOTE: If an iDRAC6 Express card is installed on the sy stem, the BMC IP option is replaced by DRAC IP . Displays the IPv4 or IPv6 addresses for the iDR AC6. Addresses include DNS ( P rimary and Secondary ), Gateway , IP , and Subnet (IPv6 does not have Subnet).
18 About Y our Sy stem Hard-Drive Indicator Patterns 1 hard-drive activity indicator (gre en) 2 hard-drive status indicator (green and amber) Drive-Status Indicator Patter n (RAID Only) Condition Blin.
About Y our Sy stem 19 Back-Panel Features and Indicators Figure 1-3. Back-Panel Features and Indicators Blinks amber four time s per second Drive failed Blinks green slowly Drive rebuilding Steady green Drive online Blinks green thr ee seconds, amber three seconds, and off six seconds.
20 About Y our Sy stem Item Indicator , Button, or Connector Icon Description 1 power supplies (2) Depending on the configuration of your system, you may have a redundant power supply or a non-redundant power supply . NOTE: Figure 1-3 shows a sy stem with a redundant power supply .
About Y our Sy stem 21 Guidelines for Connecting External Devices • T urn off power to the system and exte rnal devices before attaching a new external device. T urn on any external devices befor e turning on the system (unless the documentation for th e device specifies otherwise).
22 About Y our Sy stem Power Indicator Codes The power supplies have indicators that show whether power is present or whether a power fault has occurred.
About Y our Sy stem 23 A non-redundant power supply has an LED indicator that shows whether power is present or whether a power fault has occurr ed. • Not lit — AC power is not connected .
24 About Y our Sy stem T able 1-1. Diagnostic Indicator Codes Code Causes Corrective Action The system is in a normal off condition or a possible pre-BIOS failur e has occurred. The diagnostic lights are not lit after the system successfully boots to the operating system.
About Y our Sy stem 25 LCD Status Messages The LCD messages consist of brief text messages that r efer to events r ecorded in the System Event Log (SEL). F or infor mation on the SEL and configuring system management settings, see t he systems management software documentation.
26 About Y our Sy stem Viewing Status Messages If a system error occurs, the LCD sc reen will turn amber . P ress the Select button to view the list of errors or status messages. Use the left and right buttons to highlight an error number , and press Select to view the error .
About Y our Sy stem 27 E1116 Memory disabled, temp above range. Power cycle AC. Memory has ex ceeded allowable temperature and has been disabled to prevent damage to the components. Remove AC power to the system for 10 seconds and restart the system. See "T roubleshooting System Cooling P roblems" on page 154.
28 About Y our Sy stem E122A CPU # VTT Regulator failure. Reseat CPU. Specified processor VTT voltage regulator has failed. Reseat the processor . See "T roubleshooting the P rocessor" on page 163. If the problem persists, see "Getting Help" on page 177.
About Y our Sy stem 29 E1414 CPU # temp exceeding range. Check CPU heatsink. P rocessor is out of acceptable temperature range. Ensure that the processor heat sink is properly installed. See "T roubleshooting the P rocessor" on page 163 and "T roubleshooting System Cooling P roblems" on page 154.
30 About Y our Sy stem E1422 CPU # machine check error. Power cycle AC. The system BIOS has reported a machine check error . Remove AC power to the system for 10 seconds and restart the system. If the problem persists, see "Getting Help" on page 177.
About Y our Sy stem 31 E1624 Lost power supply redundancy. Check PSU cables. The power supply subsystem is no longer redundant. If the remaining power supply fails, the system will shut down. See "T roubleshooting P ower Supplies" on page 153.
32 About Y our Sy stem E1711 PCI parity error on Bus ## Device ## Function ## The system BIOS has reported a PCI parity error on a component that resides in PCI configuration space at bus ##, device ##, function ##. Remove and reseat the PCIe expansion car ds.
About Y our Sy stem 33 E1715 Fatal I/O Error. Review & clear SEL. The system BIOS has determined there has been a fatal error in the system. Check the SEL for more information, and then clear the SEL. Remove AC power to the system for 10 seconds, and restart the system.
34 About Y our Sy stem E1810 Hard drive ## fault. Review & clear SEL. The specified hard drive has experienced a fault. See "T roubleshooting a Hard Drive" on page 160. E1812 Hard drive ## removed. Check drive. The specified hard drive has been removed from the system.
About Y our Sy stem 35 E2013 BIOS unable to shadow memory. Check DIMMs. The system BIOS failed to copy its flash image into memory . See "T roubleshooting System Memory" on page 155. E2014 CMOS RAM failure. Power cycle AC. CMOS failure. CMOS R AM not functioning properly .
36 About Y our Sy stem E2019 Parity error. Power cycle AC. P arity error . Remove AC power to the system for 10 seconds and restart the system. If the problem persists, see "Getting Help" on page 177. E201A SuperIO failure. Power cycle AC. SIO failure.
About Y our Sy stem 37 E201E POST memory test failure. Check DIMMs. BIOS POST memory test failure. See "T roubleshooting System Memory" on page 155. If the problem persists, see "Getting Help" on page 177. E2020 CPU configuratio n failure.
38 About Y our Sy stem E2111 SBE log disabled on DIMM ##. Reseat DIMM. The system BIOS has disabled memory single-bit error (SBE) logging and will not log any more SBEs until the system is rebooted. "##" r epresents the memory module implicated by the BIOS.
About Y our Sy stem 39 Sy stem Messages System messages appear on the screen to notify you of a possible problem with the system. NOTE: If you receive a sy stem message not listed in the table, check .
40 About Y our Sy stem T able 1-3. Sy stem Messages Message Causes Corrective Actions Alert! iDRAC6 not responding. Rebooting. The iDR AC6 is not responding to BIOS communication either because it is not functioning properly or has not completed initialization.
About Y our Sy stem 41 BIOS MANUFACTURING MODE detected. MANUFACTURING MODE will be cleared before the next boot. System reboot required for normal operation. System is in manufacturing mode. Reboot to take the system out of manufacturing mode. BIOS Update Attempt Failed! Remote BIOS update attempt failed.
42 About Y our Sy stem Current boot mode is set to UEFI. Please ensure compatible bootable media is available. Use the system setup program to change the boot mode as needed. The system failed to boot because UEFI boot mode is enabled in BIOS and the boot operating system is non-UEFI.
About Y our Sy stem 43 General failure The operating system is unable to carry out the command. This message is usually followed by specific information. Note the information, and take the appropriate action to resolve the problem. Invalid configuration information - please run SETUP program.
44 About Y our Sy stem Maximum rank count exceeded. The following DIMM has been disabled: x Invalid memory configuration. The system will run but with the specified memory module disabled. Ensure that the memory modules are installed in a valid configuration.
About Y our Sy stem 45 Memory set to minimum frequency. The memory frequency may be intentionally set lower for power conservation. If not an intentional setting, check any other system messages for possible causes. The current memory configuration may support only the minimum frequency .
46 About Y our Sy stem No boot sector on hard drive Incorrect configuration settings in System Setup program, or no operating system on hard drive. Check the hard-drive configuration settings in the System Setup program. See "Using the System Setup P rogram and UEFI Boot Manager" on page 57.
About Y our Sy stem 47 Quad rank DIMM detected after single rank or dual rank DIMM in socket. Invalid memory configuration. Ensure that the memory modules are installed in a valid configuration. See "General Memory Module Installation Guidelines" on page 108.
48 About Y our Sy stem Sector not found Seek error Seek operation failed F aulty hard drive, USB device, or USB medium. Replace the USB medium or device.
About Y our Sy stem 49 The following DIMMs should match in geometry: x , x , ... Invalid memory configuration. The specified memory modules do not match in size, number of ranks, or number of data lanes. Ensure that the memory modules are installed in a valid configuration.
50 About Y our Sy stem Time-of-day not set - please run SETUP program Incorrect T ime or Date settings; faulty system battery . Check the Time and Date settings. See "Using the System Setup P rogram and UEFI Boot Manager" on page 57. If the problem persists, replace the system battery .
About Y our Sy stem 51 Unable to launch System Services image. System halted! System halted after F10 keystrok e because System Services image is either corrupted in the system firmwar e or has been lost due to system board r eplacement.
52 About Y our Sy stem Unsupported memory configuration. DIMM mismatch across slots detected: x , x , ... Invalid memory configuration. Memory modules are mismatched in the specified slots. Ensure that the memory modules are installed in a valid configuration.
About Y our Sy stem 53 Warning! Power required exceeds PSU wattage. Check PSU and system configuration. Warning! Performance degraded. CPU and memory set to minimum frequencies to meet PSU wattage. System will reboot. The system configuration of processor , memory modules, and expansion car ds may not be supported by the power supplies.
54 About Y our Sy stem W arning Messages A warning message alerts you of a poss ible problem and prompts you to respond befor e the system continues a ta sk. F or example, befor e you format a diskette, a message will warn you that you may lose all data on the disk ette.
About Y our Sy stem 55 Alert Messages Systems management software generates alert messages for your system. Alert messages include information, status, warning, and failure messages for drive, temperatur e, fan, and powe r conditions. F or more information, see the systems management software documentation.
56 About Y our Sy stem book.book Page 56 Wednesday, August 19, 2009 4:40 PM.
Using the Sy stem Setup Pr ogram and UEFI Boot Manager 57 Using the Sy stem Setup Program and UEFI Boot Manager R un the System Setup program to fami liarize yourself with your system configuration an.
58 Using the Sy stem Setup Prog ram and UEFI Boot Manager Entering the Sy stem Setup Program 1 T urn on or restart your system. 2 P r ess <F2> immediately after you see the following message: &l.
Using the Sy stem Setup Pr ogram and UEFI Boot Manager 59 Sy stem Setup Options Main Screen NOTE: The options for the Sy stem Se tup program change based on the sy stem configuration.
60 Using the Sy stem Setup Prog ram and UEFI Boot Manager SA T A Settings Displays a screen to enable or disable the integrated SA T A controller and ports. See "SA T A Settings Screen" on page 62. Boot Settings Displays a screen to specify the boot mode (BIOS or UEFI).
Using the Sy stem Setup Pr ogram and UEFI Boot Manager 61 Memory Settings Screen Report Keyboar d Errors ( Report default) Enables or disables reporting of keyboar d errors during the POST . Select Re por t for host systems that have keyboar ds attached.
62 Using the Sy stem Setup Prog ram and UEFI Boot Manager Processor Settings Screen SA T A Settings Screen Option Description 64-bit Specifies if the processor supports 64-bit extensions. Core Speed Displays the processor clock speed. Bus Speed Displays the processor bus speed.
Using the Sy stem Setup Pr ogram and UEFI Boot Manager 63 Boot Settings Screen Po r t B ( Off default) Aut o enables BIOS support for the device attached to SA T A port B. Off disables BIOS support for the device. Po r t C ( Off default) Aut o enables BIOS support for the device attached to SA T A port C.
64 Using the Sy stem Setup Prog ram and UEFI Boot Manager Integrated Devices Screen Option Description Integrated SAS Controller (Enabled default) Enables or disables the integrated SAS controller . User Accessible USB P orts ( All P orts On default) Enables or disables the user accessible USB ports.
Using the Sy stem Setup Pr ogram and UEFI Boot Manager 65 PCI IRQ Assignment Screen Serial Communication Screen Option Description <PCIe device> Use the <+> and <-> ke ys to manually select an IRQ for a given device, or select Default to allow the BIOS to select an IRQ value at system startup.
66 Using the Sy stem Setup Prog ram and UEFI Boot Manager Embedded Server Management Screen (Optional) Power Management Screen Option Description F ront-P anel LCD Options Options are User Defined String , Model Number , and None .
Using the Sy stem Setup Pr ogram and UEFI Boot Manager 67 Sy stem Security Screen CPU P ower and P erformance Management Options are OS DBPM , System DBP M , Maximum Pe r f o r m a n c e , or Minimum P ower . F an P ower and P erformance Management Options are Maximum P erformance or Minimum Po w e r .
68 Using the Sy stem Setup Prog ram and UEFI Boot Manager TPM Activation ( No Change default) When set to Activate , the TPM is enabled to default settings. When set to Deactivate , the TPM is disabled. The No Change state initiates no action. The operational state of the TPM remains unchanged (all user settings for the TPM are pr eserved).
Using the Sy stem Setup Pr ogram and UEFI Boot Manager 69 Exit Screen P r ess <Esc> to exit the System Setup program; the Exit scr een displays: • Save Changes and Exit • Discard Changes and.
70 Using the Sy stem Setup Prog ram and UEFI Boot Manager If your operating system begins to load before you pr ess <F11>, allow the system to finish booting, and then re start your system and try again. Using the UEFI Boot Manager Navigation Key s UEFI Boot Manager Screen Key s Action Up arrow Moves to and highlights the previous field.
Using the Sy stem Setup Pr ogram and UEFI Boot Manager 71 UEFI Boot Settings Screen Sy stem Utilities Screen Sy stem and Setup Password Features NOTE: For a forgotten password, see "Disa bling a Forgotten Password" on page 174. Y our system is shipped without the system password featur e enabled.
72 Using the Sy stem Setup Prog ram and UEFI Boot Manager Using the Sy stem Password When a system password is assigned, the system prompts for the system password after the system starts and only those with the passwor d have full use of the system.
Using the Sy stem Setup Pr ogram and UEFI Boot Manager 73 Using Y our Sy stem Password to Secure Y our Sy stem NOTE: If you have assigned a setup password (see "Using the Setup Password" on page 74), the sy stem accepts your setup password as an alternate sy stem password .
74 Using the Sy stem Setup Prog ram and UEFI Boot Manager 4 T ype the system password. 5 Confirm that Not Enabled is displayed for the System P assword .
Using the Sy stem Setup Pr ogram and UEFI Boot Manager 75 Operating With a Setup Password Enabled If Setup P assword is Enabled , you must enter the corr ect setup passwor d before modifying most of the System Setup options.
76 Using the Sy stem Setup Prog ram and UEFI Boot Manager When an optional iDR AC6 Expr ess car d is installed, USC provides the following additional features: • Downloading and applying firmware up.
Using the Sy stem Setup Pr ogram and UEFI Boot Manager 77 iDRAC Configuration Utility The iDR AC Configuration Utility is a pr e-boot configuration environment that allows you to view and set pa rameters for the iDR AC6 and for the managed server .
78 Using the Sy stem Setup Prog ram and UEFI Boot Manager book.book Page 78 Wednesday, August 19, 2009 4:40 PM.
Installing Sy stem Components 79 Installing Sy stem Components NOTE: Depending on the configuration, yo ur sy stem may have cabled or hot-swappable hard drives, redun dant or non-redund ant power supplies, and an LCD panel or diagno stic indicators. The illust rations in this section show a sy stem with hot-swappable hard drives and an LCD panel.
80 Installing Sy stem Components Figure 3-1. Inside the Sy stem 1 sy stem cover 2 cooling shroud 3 sy stem cooling fan 4 expansion card slots (5) 5 heat sink and processo r 6 memory modules (6) 7 SAS backplane 8 hard drives (4) 9 optical drive 10 power distribution board 11 power supplies 12 power supply bay s (2) 2 3 4 5 6 7 9 8 10 12 11 1 book.
Installing Sy stem Components 81 Front Bezel NOTE: If you are removing or installing a h ot-swappable hard drive, the sy stem may remain turned on and in th e upright position during remo val of the front bezel.
82 Installing Sy stem Components Installing the Front Bezel 1 Insert the bezel tabs into the bezel tab slots in the chassis. See F igure 3-2. 2 P r ess the top end of the bezel int o the chassis until the lever locks into place. 3 Using the system key , lock the bezel.
Installing Sy stem Components 83 Installing the Front Bezel Insert NOTE: If you remove a drive from one or mo re of the front drive bay s, replace the corresponding insert(s) on the front bezel. 1 F rom the back of the bezel, align the insert tab with the corresponding notch on the bezel.
84 Installing Sy stem Components Figure 3-4. Removing and Installing an EMI Filler Panel Installing an EMI Filler Panel 1 P ush the EMI filler panel into the empty drive bay on the front of the chassis until the filler panel locks into place. See F igure 3-4.
Installing Sy stem Components 85 Opening and Closing the Sy stem WARNING: Whenever you need to lift the sy stem , get others to assist you. T o avoid injury , do not attempt to l ift the sy stem by yourself. CAUTION: Many repairs may only be done by a certifi ed service technician.
86 Installing Sy stem Components Figure 3-5. Opening and Closing the Sy stem Closing the Sy stem 1 Ensure that all internal cables ar e connected and folded out of the way .
Installing Sy stem Components 87 7 Place the system upright on a flat surface. 8 Reattach any peripherals and connect th e system to an electrical outlet. 9 T urn on the system and attached peripherals. Expansion Card Stabilizer Removing the Expansion Card Stabilizer 1 T urn off the system and attached peri pherals.
88 Installing Sy stem Components Cooling Shroud The cooling shroud covers the processo r , heat sink, and memory modules, and provides air flow to these components. The cooling shroud directs airflow over the system processor and memory modules. WARNING: The memory modules and heat sink can get very ho t during normal operation.
Installing Sy stem Components 89 Figure 3-6. Removing and Installing the Cooling Shroud Installing the Cooling Shroud 1 Carefully lower the cooling shroud into the system holding by the touch point. 2 Ensure that no cables ar e pinned under the edges of the cooling shroud.
90 Installing Sy stem Components 6 Place the system upright on a flat surface. 7 Reattach any peripherals and connect th e system to an electrical outlet. 8 T urn on the system and attached peripherals. Hard Drives Y our system supports up to four internal hot-swap 3.
Installing Sy stem Components 91 Figure 3-7. Removing or Installing a Hard-Drive Blank Installing a Hard-Drive Blank Align the hard-drive blank with the d rive bay and insert the blank into the drive bay until the release lever clicks into place.
92 Installing Sy stem Components 4 Open the hard-drive carrier r elease handle to r elease the drive. See F igure 3-8. 5 Slide the hard drive out until it is fr ee of the drive bay . 6 Remove the hard drive from the carrier . See "Removing a Hot-Swap Hard Drive F rom a Hard-Drive Carrier" on page 94.
Installing Sy stem Components 93 Installing a Hot-Swap Hard Drive CAUTION: Use only hard drives that have bee n tested and approved for use with the SAS/SA T A backplane. CAUTION: When installing a hard drive, ensure that the adjacent drives are fully installed.
94 Installing Sy stem Components Removing a Hot-Swap Hard Drive From a Hard-Drive Carrier Remove the screws from the slide rail s on the har d-drive carrier and separate the hard drive from the carrier .
Installing Sy stem Components 95 Installing a Hot-Swap Hard Drive Into a Drive Carrier 1 Insert the hard drive into the har d -drive carrier with the connector end of the drive at the rear . See F igure 3-9 . NOTE: For a 2.5-inch hard-drive, secure the hard drive into an insert and then slide in into the drive carrier .
96 Installing Sy stem Components Figure 3-10. Removing or Installing a Cabled Hard Drive 5 Detach the hard-drive brack et from th e hard drive by pushing out at the edges of the bracket and r emoving the hard drive.
Installing Sy stem Components 97 Installing a Cabled Hard Drive CAUTION: Many repairs may only be done by a certifi ed service technician. Y ou should only perform tr oubleshooting and simple repa irs as authorized in your product documentation, or as directed by the onli ne or telephone service and support team.
98 Installing Sy stem Components Removing a Cabled Hard Drive From a Hard-Drive Bracket Detach the hard-drive brack et from the hard drive by pushing out at the edges of the bracket and r emoving the hard drive.
Installing Sy stem Components 99 Optical and T ape Drives The 5.25-inch drive bays at the front of your system provide support for an optical drive and either an optional ta pe drive or a second optical drive. Removing an Optical or a T ape Drive CAUTION: Many repairs may only be done by a certifi ed service technician.
100 Installing Sy stem Components Figure 3-12. Removing and Installing an Optical or T ape Drive Installing an Optical or T ape Drive CAUTION: Many repairs may only be do ne by a certified se rvice technician.
Installing Sy stem Components 101 1 Unpack and prepar e the drive for inst allation. F or instructions, see the documentation that accompanied the drive. If you are installing a SAS tape drive, you must have an integrated SAS storage controller card installed.
102 Installing Sy stem Components 6 Attach the three shoulder scr ews to the drive, one scr ew on the lower front screw hole on the right side and two sc rews on the lower scr e w holes on the left side.
Installing Sy stem Components 103 11 Place the system upright on a flat surface. 12 Reattach any peripherals and connect th e system to an electrical outlet. 13 T urn on the system and attached peripherals. 14 T est the drive by running system diagnostics (optional).
104 Installing Sy stem Components Figure 3-14. Removing and Replacing a Redundant Power Supply Installing a Redundant Power Supply 1 V erify that both power supplies are of the same type and have the same maximum output power . NOTE: The maximum output power (shown in watts) is listed on the power supply label.
Installing Sy stem Components 105 Removing a Non-Redundant Power Supply 1 T urn off the system and all attached peripherals. 2 Disconnect the power cable from the power supply . 3 Open the system. See "Opening the System" on page 85. 4 Disconnect all cables from the powe r supply to the system board, hard drives and optical drive.
106 Installing Sy stem Components Installing a Non-Redundant Power Supply 1 Open the system. See "Opening the System" on page 85. 2 Place the power supply in the chassis. Tighten the thr ee scr ews to secure the power supply to the chassis. 3 Connect all cables to the system board and drives.
Installing Sy stem Components 107 Figure 3-16. Removing the Sy stem Fan Installing the Sy stem Fan 1 Align the tabs on the system fan with the securing slots on the chassis. 2 Slide the system fan into the securi ng slots until the release tab locks into place.
108 Installing Sy stem Components 3 Connect the system fan power cable to the system board. 4 Replace the cooling shroud. See "Insta lling the Cooling Shroud" on page 89. 5 Replace the expansion car d stabilizer . See "Installing the Expansion Card Stabilizer" on page 87.
Installing Sy stem Components 109 • Memory modules of different size s can be mix ed in A1-A3 or B1-B3 (for e xample, 2-GB and 4-GB), but all populated channels must have identical configurations.
110 Installing Sy stem Components T able 3-1. Sample RDIMM Memory Configurations T able 3-2. Sample UDIMM Memory Configurations Memory Module Size Memory Sockets Processor 1 3 5 2 4 6 Phy sical Memory.
Installing Sy stem Components 111 Installing Memory Modules WARNING: The memory modules are hot to touch for some time after the sy stem has been powered down. Allow time fo r the memory modules to cool before handling them. Handle the me mory modules by the card edges and avoid touching the components on the memory module.
112 Installing Sy stem Components Figure 3-17. Installing and Removing a Memory Module 10 Align the memory module's edge connec tor with the alignment key of the memory module socket, and insert th e memory module in the sock et.
Installing Sy stem Components 113 16 Place the system upright on a flat surface. 17 Reattach any peripherals and connect th e system to an electrical outlet. 18 Start up the system, press <F2> to enter the System Setup program, and check the System Memory setting on the main System Setup screen.
114 Installing Sy stem Components 6 P r ess down and out on the ejectors on each end of the socket until the memory module pops out of the socket. See F igure 3-17. Handle each memory module only on ei ther card edge, making sur e not to touch the middle of the memory module.
Installing Sy stem Components 115 T able 3-3. Expansion-Card Installation Priority Installing an Expansion Card CAUTION: Many repairs may only be done by a certifi ed service technician.
116 Installing Sy stem Components 5 Open the expansion-car d latch adjacent to the slot. See F igure 3-18. NOTE: Keep this bracket in case you ne ed to remove the expansion card. Filler brackets must be in stalled over empty expans ion-card slots to maintain Federal Communications Commission (FCC) certification of the sy stem.
Installing Sy stem Components 117 Figure 3-18. Removing an d Installing an Expansion Card 1 expansion card stabilizer 2 exp ansion card stabilizer touch points (2) 3 expansion card latch 4 expansion card 5 expansion card tab 6 expansion card tab slot 7 expansion card connector 3 7 2 5 6 4 1 book.
118 Installing Sy stem Components Removing an Expansion Card CAUTION: Many repairs may only be do ne by a certified se rvice technician. Y ou should only perform tr oubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Installing Sy stem Components 119 iDRAC6 Express Card (Optional) Installing an iDRAC6 Express Card CAUTION: Many repairs may only be done by a certifi ed service technician. Y ou should only perform tr oubleshooting and simple repa irs as authorized in your product documentation, or as direc ted by the online or telephone service and support team.
120 Installing Sy stem Components Figure 3-19. Installing or Remov ing an iDRAC6 Express Card (Optional) 6 Close the system. See "Closing the System" on page 86. 7 Place the system upright on a flat, stable surface. 8 Reattach any peripherals and connect th e system to an electrical outlet.
Installing Sy stem Components 121 3 P ull back slightly on the retention standoff tab at the front edge of the card and gently lift the car d off the r etention standoff. See F igure 3-19. As the holder releases from the sta ndoff, the connector under the car d disengages from the system board connector .
122 Installing Sy stem Components 8 When the front of the card is fully se ated, the plastic standoffs snap over the edge of the card. Figure 3-20. Installing or Removing an iDRAC6 Enterprise Card (Optional) 9 Replace the cooling shroud. See "I nstalling the Cooling Shroud" on page 89.
Installing Sy stem Components 123 Removing an iDRAC6 Enterprise Card CAUTION: Many repairs may only be done by a certifi ed service technician. Y ou should only perform troubleshooting and simple re pairs as authorized in your product documentation, or as directed by the on line or telephone service and support team.
124 Installing Sy stem Components VFlash Media (Optional) The VFlash media is a Secure Digital (SD) car d that can be used with the optional iDR AC6 Enterprise car d. Installing a VFlash Media 1 Locate the VFlash media slot at the back of the system. See "Back-P anel F eatures and Indicators" on page 19 for the location of the media slot.
Installing Sy stem Components 125 4 Insert the USB memory key into the USB connector . See F igure 3-21. 5 Close the system. See "Closing the System" on page 86. 6 Place the system upright on a flat surface. 7 Reattach any peripherals and connect th e system to an electrical outlet.
126 Installing Sy stem Components Processor Removing a Processor CAUTION: Many repairs may only be do ne by a certified se rvice technician. Y ou should only perform tr oubleshooting and simple repairs as authorized in your product documentation, or as direc ted by the online or telephone service and support team.
Installing Sy stem Components 127 9 Gently lift the heat sink off of the processor and set the heat sink aside with the thermal grease side facing up. Figure 3-22. Installing and Removing the Heat Sink CAUTION: The processor is held in its socket under strong pressure.
128 Installing Sy stem Components Figure 3-23. Removing a Processor CAUTION: Be careful not to bend any of the pins on the ZIF socket when removing the processor . Bending the pins can pe rmanently damage the sy stem board. 1 processor 2 notch in processor (2) 3 processor shield 4 ZIF socket 5 socket key (2) 6 socket-release lever 1 2 3 4 5 6 book.
Installing Sy stem Components 129 12 Carefully , lift the processor out of the socket and leave the release lever up so that the socket is r eady for the new processor . 13 After removing the processor , place it in an antistatic container for reuse, return, or temporary storage.
130 Installing Sy stem Components 13 Close the system. See "Closing the System" on page 86. 14 Place the system upright on a flat surface. 15 Reattach any peripherals and connect th e system to an electrical outlet. 16 T urn on the system and attached peripherals.
Installing Sy stem Components 131 Figure 3-24. Replacing the Sy stem Battery 4 Remove the PCIe expansion car d from slot 1. See "Removing an Expansion Card" on page 118. 5 Locate the battery socket. See "S ystem Board Connectors" on page 170.
132 Installing Sy stem Components 13 Close the system. See "Closing the System" on page 86. 14 Place the system upright on a flat surface. 15 Reattach any peripherals and connect th e system to an electrical outlet. 16 T urn on the system and attached peripherals.
Installing Sy stem Components 133 Figure 3-25. Removing and Installing the RAID Battery Installing a RAID Battery 1 Insert the R AID battery into the battery carrier . See F i gur e 3-25. 2 Align the tabs on the battery carr ier with the battery carrier slots on the chassis.
134 Installing Sy stem Components 4 Connect the battery cable to the connector on the storage card and r e place the storage controller card. See "Installi ng an Expansion Car d" on page 115. 5 Replace the expansion car d stabilizer . See "Installing the Expansion Card Stabilizer" on page 87.
Installing Sy stem Components 135 Figure 3-26. Removing and Ins talling the Chassis Intrusion Switch Installing the Chassis Intrusion Switch 1 Align the chassis intrusion switch with the securing bracket notch. See F igure 3-26. 2 Slide the switch into the securing bracket notch.
136 Installing Sy stem Components Control Panel Assembly Removing the Control Panel Assembly CAUTION: Many repairs may only be do ne by a certified se rvice technician. Y ou should only perform tr oubleshooting and simple repairs as authorized in your product documentation, or as direc ted by the online or telephone service and support team.
Installing Sy stem Components 137 Figure 3-27. Removing and Installing the Control Panel 1 control panel cable 2 control panel assembly 3 control panel screw 4 release latch 1 2 3 4 book.
138 Installing Sy stem Components Installing the Control Panel Assembly 1 P ush the control panel gently into the chassis 2 Connect the control panel cable to the control panel board. 3 Using a Phillips screwdriver , r eplace the scr ew that secures the control panel assembly to the chassis.
Installing Sy stem Components 139 5 Disconnect all of the cables connect ed to the SAS backplane including the nSAS A cable, SAS B cable used for 3.5 inch hard drives, the backplane power cable, and the data cable. See F igure 3-28. 6 T o remove the SAS backplane, pull the blue r elease pin and slide the backplane upwards.
140 Installing Sy stem Components Installing the SAS Backplane 1 Lower the backplane into the system, being careful to avoid damaging components on the face of the board. 2 Align the slots on the SAS backplan e with the tabs on the chassis. 3 Slide down the SAS backplane until the release pin snaps into place.
Installing Sy stem Components 141 5 Remove the cables that are routed on the power distribution boar d. 6 T o remove the power distribution bo ar d, pull the blue r elease pin and slide the board up. 7 P ull the board away from the chassi s until the securing slots on the board ar e fr ee from the tabs on the chassis.
142 Installing Sy stem Components Replacing the Power Distribution Board CAUTION: Many repairs may only be do ne by a certified se rvice technician. Y ou should only perform tr oubleshooting and simple repairs as authorized in your product documentation, or as direc ted by the online or telephone service and support team.
Installing Sy stem Components 143 1 T urn off the system, including any attached peripherals, and disconnect the system from the electrical outlet and peripherals. 2 Open the system. See "Opening the System" on page 85. 3 Remove the expansion car d stabilizer .
144 Installing Sy stem Components Figure 3-30. R emoving and Insta lling the Sy stem Board Installing the Sy stem Board CAUTION: Many repairs may only be do ne by a certified se rvice technician.
Installing Sy stem Components 145 5 Slide the system board towar d the ba ck of the system, inserting the connectors into the cutouts in the chassis. 6 Using a Phillips screwdriver , tighten the screws. 7 If applicable, replace the SAS b ackplane. See "Installing the SAS Backplane" on page 140.
146 Installing Sy stem Components book.book Page 146 Wednesday, August 19, 2009 4:40 PM.
T roubleshooting Y our Sy stem 147 T roubleshooting Y our Sy stem Safety First—For Y ou and Y our Sy stem CAUTION: Many repairs may only be done by a certifi ed service technician.
148 T roubleshooting Y our Sy stem T roubleshooting External Connections Ensure that all e xternal cables ar e secur ely attached to the external connectors on your system before troubleshooting any e xternal devices. See F igure 1-1 and F igure 1-3 for the front- and back-pane l connectors on your system.
T roubleshooting Y our Sy stem 149 3 Restart the system and, if your keyboar d is functioning, enter the system setup program. V erify that all USB ports are enabled. See "Integrated Devices Screen" on page 64. If your keyboar d is not functioning, yo u can also use r emote access.
150 T roubleshooting Y our Sy stem 3 Check the appropriate indicator on the NIC connector . See "NIC Indicator Codes" on page 21. • If the link indicator does not li ght, check all cable connections. • If the activity indicator does not li ght, the network driver files might be damaged or missing.
T roubleshooting Y our Sy stem 151 3 Disassemble components from the system. See "Installing System Components" on page 79. • Har d drives •S D c a r d s • USB memory k ey • Expansio.
152 T roubleshooting Y our Sy stem T roubleshooting a Damaged Sy stem CAUTION: Many repairs may only be do ne by a certified se rvice technician. Y ou should only perform tr oubleshooting and simple repairs as authorized in your product documentation, or as direc ted by the online or telephone service and support team.
T roubleshooting Y our Sy stem 153 1 Re-enter the time and date through th e System Setup program. See "Using the System Setup P rogram and UEFI Boot Manager" on page 57. 2 T urn off the system and disconnect it from the electrical outlet for at least one hour .
154 T roubleshooting Y our Sy stem T roubleshooting Sy stem Cooling Problems CAUTION: Many repairs may only be do ne by a certified se rvice technician. Y ou should only perform tr oubleshooting and simple repairs as authorized in your product documentation, or as direc ted by the online or telephone service and support team.
T roubleshooting Y our Sy stem 155 5 Restart the system. If the fan functions properly , close th e system. See "Closing the System" on page 86. 6 If the fan does not function, turn of f the system and install a new fan. See "Removing the System F an" on page 106 and "Installing the System F an" on page 107.
156 T roubleshooting Y our Sy stem 4 Enter the System Setup program and check the system memory setting. See "Memory Settings Screen" on page 61. Mak e any changes to the memory settings, if needed. If the memory settings match the insta lled memory but a problem is still indicated, go to step 15.
T roubleshooting Y our Sy stem 157 20 Reconnect the system to its electrical outlet, and turn on the system and attached peripherals. 21 As the system boots, observe any error message that appears and the diagnostic indicators on the front of the system.
158 T roubleshooting Y our Sy stem 10 T urn on the system and attached peripherals and check if the USB key is functioning. 11 Reconnect the system to the electrical outlet, and turn on the system and attached peripherals. If the problem is not resolved, see "Getting Help" on page 177.
T roubleshooting Y our Sy stem 159 T roubleshooting a T ape Backup Unit 1 T ry using a different tape cartridge. 2 Ensure that the device drivers for the tape drive ar e installed and ar e configured corr ectly . See your tape drive documentation for more information about device drivers.
160 T roubleshooting Y our Sy stem T roubleshooting a Hard Drive CAUTION: Many repairs may only be do ne by a certified se rvice technician. Y ou should only perform tr oubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
T roubleshooting Y our Sy stem 161 T roubleshooting a SAS or SAS RAID Controller NOTE: When troubleshooting a SAS or PERC controller , also see the documentation for your operat ing sy stem and the controller . 1 R un the appropriate online diagnostic te st.
162 T roubleshooting Y our Sy stem 10 If you have a SAS backplane, verify that the cable connections between the SAS backplane and the SAS controller are corr ect. Ensure that the cables are firmly connected to the SAS co ntroller and the SAS backplane boar d.
T roubleshooting Y our Sy stem 163 10 Remove all expansion car ds installed in the system. See "Removing an Expansion Card" on page 118. 11 Close the system. See "Closing the System" on page 86. 12 Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
164 T roubleshooting Y our Sy stem 5 Ensure that each processor and he at sink ar e properly installed. See "Installing a P rocessor" on page 129. 6 Replace the cooling shroud. See "In stalling the Cooling Shroud" on page 89. 7 Close the system.
Running the Sy st em Diagnostics 165 Running the Sy stem Diagnostics If you experience a problem with your system, run the diagnostics befor e calling for technical assi stance. The purpose of the diagnostics is to test your system's hardwar e without r e quiring additional equipment or risking data loss.
166 Running the Sy stem Diagnostics • Display , print, or save test results • T emporarily suspend testing if an e rror is detected or terminate testing when a user -defined error limit is r eache.
Running the Sy st em Diagnostics 167 Sy stem Diagnostics T esting Options Click the testing option in the Main Menu window . Using the Custom T est Options When you select Custom T est in the Main Menu window , the Customize window allows you to select the device(s) to be tested, select specific options for testing, and view the test results.
168 Running the Sy stem Diagnostics • Show Ending T imestamp — Time stamps the test log. • T est Iterations — Selects the number of times the test is run. • Log output file pathname — Enables you to specify the diskette drive or USB memory key wher e the test log file is saved.
Jumpers and Connectors 169 Jumpers and Connectors WARNING: Only trained service technicians are authorized to remove the sy stem cover and access any of the components inside the sy stem. Before you begin this procedure, review the safety inst ructions that came with the sy stem.
170 Jumpers and Connectors Sy stem Board Connectors Figure 6-1. Sy stem Board Jumpers and Connectors 4 3 5 10 11 12 23 26 28 1 2 25 21 24 19 20 27 6 7 8 9 13 14 15 16 17 22 29 30 31 32 33 34 35 36 37 18 book.
Jumpers and Connectors 171 T able 6-2. Sy stem Board Jumpers and Connectors Item Connector Description 1U S B 1 USB2 USB3 USB4 External USB connector 1 External USB connector 2 External USB connector .
172 Jumpers and Connectors 23 BP_I2C Backplane I2C connector 24 iDRA C6 Express iDRAC6 Expr ess car d connector 25 HD_ACT_CARD Har d drive activity connector 26 PWR_CONN 24 pin power connector 27 12V .
Jumpers and Connectors 173 SAS Backplane Board Connectors Figure 6-2. SAS Backp lane Board Connectors 1 hard drive connectors 0–3 2 backplane power (BKPLN) 3 SAS A connector 1 front 2 3 back book.
174 Jumpers and Connectors Power Distribution Board Connectors Disabling a Forgotten Password The system's software security featur es include a system passwor d and a setup password, which ar e discussed in detail in "Using the System Setup P rogram.
Jumpers and Connectors 175 3 Remove the jumper plug from the password jumper . See F igure 6-1 to locate the password jumper (labeled "P WRD_EN") on the system board. 4 Close the system. 5 Reconnect your system and peripherals to their electrical outlets, and turn on the system.
176 Jumpers and Connectors book.book Page 176 Wednesday, August 19, 2009 4:40 PM.
Getting Help 177 Getting Help Contacting Dell F or customers in the United States , call 800- WWW -DELL (800-999-3355). NOTE: If you do not have an active Inter net connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.
178 Getting Help book.book Page 178 Wednesday, August 19, 2009 4:40 PM.
Glossary 179 Glossary A — Ampere(s). AC — Alternating current. ACP I — Advanced Configuration and P ower I nterface. A standard interface for enabling the operating system to dire ct configuration and power management. ambient temperature — The temperature of the ar ea or room where the system is located.
180 Glossary DDR — Double-data rate. A technology in memo ry modules that potentially doubles the data rate by transferring data on both the rising and falling pulses of a clock cycle. device driver — A program that allows the operating system or some other program to interface correctly with a peripheral.
Glossary 181 F ibre Channel — A high-speed network interfac e used primarily with network ed storage devices. flash memory — A type of electronic chip that can be programmed and reprogrammed using a softwar e utility . FSB — F ront-side bus. The FSB is the data path and physical interface between the processor and the main memory (R AM).
182 Glossary jumper — Small blocks on a circuit board with tw o or mor e pins emerging from them. Plastic plugs containing a wire fit down over the pins. The wir e connects the pins and creates a circuit, providing a simple and r e versible method of changing the circuitry in a board.
Glossary 183 Mbps — Megabits per second. MBps — Megabytes per second. MBR — Master boot recor d. memory address — A specific location, usually expr essed as a he xadecimal number , in the system’s RAM. memory module — A small circuit board containing DR AM chips that connects to the system board.
184 Glossary PCI — P eripheral Component Interconnect. A standard for local-bus implementation. PDU — P ower distribution unit. A power so urce with multiple power outlets that provides electrical power to serve rs and storage systems in a rack.
Glossary 185 SAS — Serial-attached SCSI. SA T A — Serial Advanced T echnology Attach ment. A standard interface between the system board and storage devices. SCSI — Small computer system interface. An I/O bus interface with faster data transmission rates than standard ports.
186 Glossary TCP/IP — T ransmission Control Protocol/Internet P rotocol. termination — Some devices (such as the last device at each end of a SCSI cable) must be terminated to prevent r eflections and spurious signals in the cable.
Glossary 187 virtualization — The ability via software to shar e the r esources of a single computer across multiple environments. A single physic al system may appear to the user as multiple virtual systems able to host multiple operating systems. W — W att(s).
188 Glossary book.book Page 188 Wednesday, August 19, 2009 4:40 PM.
Index 189 Index B batteries troubleshooting, 1 5 2 battery troubleshooting the R AID card b a t t e r y , 161 battery (system) replacing, 1 3 0 blank hard drive, 9 0 BMC configuring, 7 6 C CD drive tr.
Index 190 expansion car d troubleshooting, 1 6 2 expansion car ds installing, 1 1 5 r e m o v i n g , 118 expansion slots, 114 F front-panel features, 12 G guidelines connecting external devices, 2 1 .
Index 191 troubleshooting, 1 5 5 memory key connector (USB), 124 memory modules (DIMMs) configuring, 1 0 8 installing, 1 1 1 r e m o v i n g , 113 messages error messages, 5 8 status LCD, 2 5 warning, 5 4 microprocessor See processor .
Index 192 S safety , 147 SAS backplane board installing, 1 4 0 r e m o v i n g , 138 SAS controller daughter card troubleshooting, 1 6 1 SAS RAID controller daughter card troubleshooting, 1 6 1 SD card troubleshooting, 1 5 7 securing your system, 67, 73 setup password, 74 slots See expansion slots.
Index 193 wet system, 1 5 0 U UEFI Boot Manager entering, 6 9 main screen, 7 0 System Utilities screen, 7 1 UEFI Boot Settings screen, 7 0 upgrades processor , 1 2 6 USB front-panel connectors, 1 2 in.
194 Index book.book Page 194 Wednesday, August 19, 2009 4:40 PM.
Ein wichtiger Punkt beim Kauf des Geräts Dell t310 (oder sogar vor seinem Kauf) ist das durchlesen seiner Bedienungsanleitung. Dies sollten wir wegen ein paar einfacher Gründe machen:
Wenn Sie Dell t310 noch nicht gekauft haben, ist jetzt ein guter Moment, um sich mit den grundliegenden Daten des Produkts bekannt zu machen. Schauen Sie zuerst die ersten Seiten der Anleitung durch, die Sie oben finden. Dort finden Sie die wichtigsten technischen Daten für Dell t310 - auf diese Weise prüfen Sie, ob das Gerät Ihren Wünschen entspricht. Wenn Sie tiefer in die Benutzeranleitung von Dell t310 reinschauen, lernen Sie alle zugänglichen Produktfunktionen kennen, sowie erhalten Informationen über die Nutzung. Die Informationen, die Sie über Dell t310 erhalten, werden Ihnen bestimmt bei der Kaufentscheidung helfen.
Wenn Sie aber schon Dell t310 besitzen, und noch keine Gelegenheit dazu hatten, die Bedienungsanleitung zu lesen, sollten Sie es aufgrund der oben beschriebenen Gründe machen. Sie erfahren dann, ob Sie die zugänglichen Funktionen richtig genutzt haben, aber auch, ob Sie keine Fehler begangen haben, die den Nutzungszeitraum von Dell t310 verkürzen könnten.
Jedoch ist die eine der wichtigsten Rollen, die eine Bedienungsanleitung für den Nutzer spielt, die Hilfe bei der Lösung von Problemen mit Dell t310. Sie finden dort fast immer Troubleshooting, also die am häufigsten auftauchenden Störungen und Mängel bei Dell t310 gemeinsam mit Hinweisen bezüglich der Arten ihrer Lösung. Sogar wenn es Ihnen nicht gelingen sollte das Problem alleine zu bewältigen, die Anleitung zeigt Ihnen die weitere Vorgehensweise – den Kontakt zur Kundenberatung oder dem naheliegenden Service.
