Benutzeranleitung / Produktwartung v1.0 des Produzenten Cisco Systems
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2 - 165 IP Telephony v1.0 Lab 2.1.1a Copyright © 2005, Cisco Systems, Inc. Lab 2.1.1a Basic Setup for the CM E Router with Sw itch Module Objectives • Configure a Cisco router in preparation for Ca.
3 - 165 IP Telephony v1.0 Lab 2.1.1a Copyright © 2005, Cisco Systems, Inc. Step 1 Assign a Pod Number a. Ask the instructor to assi gn a pod number to the lab group. What pod number was the group assigned? ____________________ Step 2 Erasing Configuration and VLANs from the Router a.
4 - 165 IP Telephony v1.0 Lab 2.1.1a Copyright © 2005, Cisco Systems, Inc. g. Create two VLANs—one for the voice VLAN and one for the data VLAN. VLAN 1, the management VLAN, is already created. Note that the X shown in the command is the pod number.
5 - 165 IP Telephony v1.0 Lab 2.1.1a Copyright © 2005, Cisco Systems, Inc. Step 4 Configure the Router Switch Ports a. Verify the slot into which the router switch four port module inserts by (1) viewing the router and (2) using the show diag command.
6 - 165 IP Telephony v1.0 Lab 2.1.1a Copyright © 2005, Cisco Systems, Inc. c. From privileged mode verify the port is proper ly configured as a trunk port by using the show interfaces slot/port-adapter/port sw itchport command (where interface-id is the switch port used to connect to the router).
7 - 165 IP Telephony v1.0 Lab 2.1.1a Copyright © 2005, Cisco Systems, Inc. Step 6 Save the Router Configuration a. Save the router configuration by typing the following command: CMERouterX# copy running-config startup-config Note: Save the router configuration to a text file as well.
8 - 165 IP Telephony v1.0 Lab 2.1.1a Copyright © 2005, Cisco Systems, Inc. Answers to 2.1.1a lab 1a. The pod number depends on what the instructor assigned. 3m. 10. X 0.0.1 (Pod1 is 10.1.0.1; Pod2 is 10.2.0.1, etc.) 4b. Depends on the router being used 4d.
9 - 165 IP Telephony v1.0 Lab 2.1.1b Copyright © 2005, Cisco Systems, Inc. Lab 2.1.1b Basic Setup for the CME Router and Switch Objectives • Configure a Cisco router in preparation for CallManager .
10 - 165 IP Telephony v1.0 Lab 2.1.1b Copyright © 2005, Cisco Systems, Inc. Step 2 Basic CME Router Configuration a. Connect to the console port of a Cisco CallManager Express router and power it on. If the router has a configuration already on it, erase the router and reload it.
11 - 165 IP Telephony v1.0 Lab 2.1.1b Copyright © 2005, Cisco Systems, Inc. j. Configure the management VLAN subinterfa ce with an IP address appropriate for the management VLAN. From the subinterface confi guration mode, enter the IP address for the management VLAN based on the information found in IP Telephony Table 1.
12 - 165 IP Telephony v1.0 Lab 2.1.1b Copyright © 2005, Cisco Systems, Inc. r. Configure the EIGRP rout ing protocol by using the router eigrp 100 command to start an EIGRP process with an autonomous system number of 100. Then enter the command netw ork 10.
13 - 165 IP Telephony v1.0 Lab 2.1.1b Copyright © 2005, Cisco Systems, Inc. Step 5 Assign a name to the switch a. Enter privilege mode and then configuration mode.
14 - 165 IP Telephony v1.0 Lab 2.1.1b Copyright © 2005, Cisco Systems, Inc. c. Set the default gateway for the switch to 10.X.0.1 (where X is the pod number). CMESwitchX(config)# ip default-gateway 10.X.0.1 d. What is the purpose of putting a defaul t gateway on a switch? (Be specific.
15 - 165 IP Telephony v1.0 Lab 2.1.1b Copyright © 2005, Cisco Systems, Inc. e. Besides trunking, what are the other m odes for which a switch port can be configured? ________________________________________________________ _____________________ f.
16 - 165 IP Telephony v1.0 Lab 2.1.1b Copyright © 2005, Cisco Systems, Inc. Step 14 Create VLANs on the switch a. Manually create the data and voice VLANs in the VLAN database.
17 - 165 IP Telephony v1.0 Lab 2.1.1b Copyright © 2005, Cisco Systems, Inc. f. Save the switch configurati on by typing the following command: CMESwitchX# copy running-config startup-config Note: Save the router and switch configurations to a text file as well.
18 - 165 IP Telephony v1.0 Lab 2.1.1b Copyright © 2005, Cisco Systems, Inc. Answers to 2.1.1b lab 1a. The pod number depends on what the instructor assigned. 2h. The interfaces on the router depends on the router model and physical configuration being used by the student.
19 - 165 IP Telephony v1.0 Lab 2.1.1b Copyright © 2005, Cisco Systems, Inc. 12k. all of the VLANs 12m. If this command can be done, it is the port that the student is using to connect to the router, port 1. 12n. VLAN X0 (where X is the pod number) 12o.
20 - 165 IP Telephony v1.0 Lab 2.1.2 Copyright © 2005, Cisco Systems, Inc. Lab 2.1.2 Installing Cisco CME Software Objective • Install Cisco CallManager Express (CME) software on the router Equipme.
21 - 165 IP Telephony v1.0 Lab 2.1.2 Copyright © 2005, Cisco Systems, Inc. Step 1 Configure the TFTP server Note: If the router has multiple Ether net interfaces use the lowest num bered interface. For example, if there are two Ethernet interface, 0 and 1, then 0 should be used.
22 - 165 IP Telephony v1.0 Lab 2.1.2 Copyright © 2005, Cisco Systems, Inc. c. Use the show flash command to verify that the IOS f ile is present in flash memory. CMERouterX# show flash For example: -#- --length-- -----date/time------ path 1 24119024 Mar 24 2005 22:17:00 +00:00 c2800nm-ipvoice-mz.
23 - 165 IP Telephony v1.0 Lab 2.1.2 Copyright © 2005, Cisco Systems, Inc. Answers to 2.1.2 lab 1e. Student’s choice for IP address. 2b. Yes 2f. Yes.
24 - 165 IP Telephony v1.0 Lab 2.1.3 Copyright © 2005, Cisco Systems, Inc. Lab 2.1.3 Connecting the IP Phone to a Switch Objective • Connect an IP phone to a switch and provide power to it Equipment Requirements • Inline power capable switch or non-inline power switch with power injectors • Two Cisco IP phones This lab relies on labs 2.
25 - 165 IP Telephony v1.0 Lab 2.1.3 Copyright © 2005, Cisco Systems, Inc. Step 1 Understanding the two types of switches a. There are two types of switches that c an be used with Cisco IP phones: (1) an inline power switch and (2) a non-inline power switch.
26 - 165 IP Telephony v1.0 Lab 2.1.3 Copyright © 2005, Cisco Systems, Inc. d. Connect a straight-through Ethernet cable fr om the 10/100 SW port on the IP phone to any 100 MB port on the inline power switch.
27 - 165 IP Telephony v1.0 Lab 2.1.3 Copyright © 2005, Cisco Systems, Inc. The port on the left labeled 10/100BaseTX to Device is used to connect to the IP phone (via a straight-through cable).The port on the right labeled 10/100BaseTX to Network is used to connect to a non-inline power switch such as a 2950 switch (via a straight-through cable).
28 - 165 IP Telephony v1.0 Lab 2.1.3 Copyright © 2005, Cisco Systems, Inc. Answers to 2.1.3 Lab 1b. At the time this lab was written, the 2970 was the most powerful 29xx series switch and it does not support inline power for all of its ports. 2b. 10/100 SW and 10/100 PC 2e.
29 - 165 IP Telephony v1.0 Lab 2.1.4 Copyright © 2005, Cisco Systems, Inc. Lab 2.1.4 Resetting a 7900 Series Cisco IP Phone to Factory Defaults Objective • Erase the current configuration from an I.
30 - 165 IP Telephony v1.0 Lab 2.1.4 Copyright © 2005, Cisco Systems, Inc. d. What is an advantage of usi ng an in-line power switch? ________________________________ ________________________________________________________ _____________________ Step 2 Reset the Cisco IP phone a.
31 - 165 IP Telephony v1.0 Lab 2.1.4 Copyright © 2005, Cisco Systems, Inc. Answers to 2.1.4 lab 1c. Depends on the equipment available in the classroom. 1d. An inline power switch can provide power to remote devices such as an IP phone through an Ethernet cable.
32 - 165 IP Telephony v1.0 Lab 3.1.1 Copyright © 2005, Cisco Systems, Inc. Lab 3.1.1 CME Automated Phone Setup Objectives • Identify the basic steps to automatically configure Cisco CallManager Exp.
33 - 165 IP Telephony v1.0 Lab 3.1.1 Copyright © 2005, Cisco Systems, Inc. Step 1 Configure Cisco IP Telephony Express using the Automated Method a. From privilege exec (EXEC) mode on the router, use the show running-config command and view the current configuration.
34 - 165 IP Telephony v1.0 Lab 3.1.1 Copyright © 2005, Cisco Systems, Inc. o. Refer to the Table 2 IP Telephony Dial Plan (back of lab manual) to find the appropriate first extension number. Use the first column in the table to locate the pod being used.
35 - 165 IP Telephony v1.0 Lab 3.1.1 Copyright © 2005, Cisco Systems, Inc. Step 3 Review Changes to the Running Configuration a. From privilege exec (EXEC) mode, enter the show running-config command and view the changes made in the configuration. Pay particula r attention to the telephony-service section.
36 - 165 IP Telephony v1.0 Lab 3.1.1 Copyright © 2005, Cisco Systems, Inc. Step 5 Reload Router a. Do NOT save the router configuration. However, it is recommended that you copy the current configuration to a text file that can be used later. b. Reload the router so that a manual confi guration can be completed in the next task.
37 - 165 IP Telephony v1.0 Lab 3.1.1 Copyright © 2005, Cisco Systems, Inc. Answers to 3.1.1 lab 1d. Student dependent 1q. Pod dependent 1s. Pod dependent 3b. ip dhcp pool ITS network 10.15.0.0 255.255.255.0 option 150 ip 10.15.0.1 default-router 10.15.
38 - 165 IP Telephony v1.0 Lab 3.1.1 Copyright © 2005, Cisco Systems, Inc. call-forward busy 6001 call-forward noan 6001 timeout 18 ! ephone-dn 4 dual-line number 5003 call-forward busy 6001 call-forward noan 6001 timeout 18 ! ephone 1 mac-address 0013.
39 - 165 IP Telephony v1.0 Lab 3.1.2 Copyright © 2005, Cisco Systems, Inc. Lab 3.1.2 CME Manual Phone Setup Objective • Configure IP Phones using the manual configuration process Equipment Requirements • Cisco CallManager Express (CME) capable router with specific files for IP phone (basic CME .
40 - 165 IP Telephony v1.0 Lab 3.1.2 Copyright © 2005, Cisco Systems, Inc. Step 1 Verify if the Telephony Service is Running a. If necessary, put the basic configuration from 3.1.1 on the router and switch. b. Ensure that NO phones are connected to the switch at this time.
41 - 165 IP Telephony v1.0 Lab 3.1.2 Copyright © 2005, Cisco Systems, Inc. Note: The .tar file must match the IOS version on the CME router. The file must be extracted and uploaded to the rout er Flash memory from a TFTP server. Copy the .tar file into the appropriate TFTP server folder.
42 - 165 IP Telephony v1.0 Lab 3.1.2 Copyright © 2005, Cisco Systems, Inc. CMERouterX(config-telephony)# max-dn ? _________________________________________________________________ g. Use the max-dn command to configure the maximum number of directory numbers to 20, as this will be sufficient for the classroom lab.
43 - 165 IP Telephony v1.0 Lab 3.1.2 Copyright © 2005, Cisco Systems, Inc. j. Use the create cnf-files command to build XML configuration files that will be used by the phones during the boot process. CMERouterX(config-telephony)# create cnf-files k.
44 - 165 IP Telephony v1.0 Lab 3.1.2 Copyright © 2005, Cisco Systems, Inc. r. Add an ephone-dn for the first line appearance on t he first phone in the pod by entering the ephone-dn 1 dual-line command. The dual-line parameter defines the type of ephone-dn is being created.
45 - 165 IP Telephony v1.0 Lab 3.1.2 Copyright © 2005, Cisco Systems, Inc. w. The button command is used to define properties to the buttons located to the right of the IP phone’s LCD. The button command has a number that follows it with the number 1 representing the top button on the IP phone.
46 - 165 IP Telephony v1.0 Lab 3.1.2 Copyright © 2005, Cisco Systems, Inc. Answers to 3.1.2 lab 3b. Answers will vary according to IOS version, but common answers will be similar to the following: P00303020214.bin and P00305000301.bin. 4d. 52 (2821 with 12.
47 - 165 IP Telephony v1.0 Lab 3.1.3 Copyright © 2005, Cisco Systems, Inc. Lab 3.1.3 CME Partially Automated Phone Setup Objective • Configure an IP phone using the partially automated process Equipment Requirements • Cisco CallManager Express (CME) capable router with .
48 - 165 IP Telephony v1.0 Lab 3.1.3 Copyright © 2005, Cisco Systems, Inc. Step 1 Add a Second IP Phone by using the Auto Assign Method a. Ensure the second IP phone is not connected to the switch. Add a second ephone-dn by using the ephone-dn 2 dual-line command.
49 - 165 IP Telephony v1.0 Lab 3.1.3 Copyright © 2005, Cisco Systems, Inc. j. Lift the handset of the first IP phone and dial the other IP phone by pressing the four digit identifier of the second phone. This number is located in the upper right display of the second phone.
50 - 165 IP Telephony v1.0 Lab 3.1.3 Copyright © 2005, Cisco Systems, Inc. Answers to 3.1.3 lab 1e. IOS dependent, but a common answer is 12. 2c. The message that appears is IOS dependent, but an example of the message is as follows: %IPPHONE-6-REGISTER: ephone-2:SEP000D2890D043 IP:10.
51 - 165 IP Telephony v1.0 Lab 4.1.1 Copyright © 2005, Cisco Systems, Inc. Lab 4.1.1 Configuring a FXS Port Objective • Configure a router FXS port for an analog phone Equipment Requirements • Ci.
52 - 165 IP Telephony v1.0 Lab 4.1.1 Copyright © 2005, Cisco Systems, Inc. Step 1 Verify FXS interface a. Power on the router and switch. b. Connect the IP phones. Test them by calling from one phone to another. c. Use the show hardware privileged mode command to verify a FXS interface is installed in a router.
53 - 165 IP Telephony v1.0 Lab 4.1.1 Copyright © 2005, Cisco Systems, Inc. b. Access global configuration m ode on the router and configure the FXS port for connectivity. The first step is to configure a di al-peer for POTS connectivity. CMERouterX(config)# dial-peer voice 1 pots c.
54 - 165 IP Telephony v1.0 Lab 4.1.1 Copyright © 2005, Cisco Systems, Inc. Answers to Lab 4.1.1 1d. The answer is router dependent, but the common answer is 2. 1f. The answer is router dependent. 1h. The answer is router model dependent. 1j. Dormant 1k.
55 - 165 IP Telephony v1.0 Lab 4.1.2 Copyright © 2005, Cisco Systems, Inc. Lab 4.1.2 Configuring a FXO Port Objective • Configure a router FXO port for an analog phone Equipment Requirements • Ci.
56 - 165 IP Telephony v1.0 Lab 4.1.2 Copyright © 2005, Cisco Systems, Inc. Step 1 Configure the FXO Port a. Connect a RJ-11 phone cable from the lowest numbered FXO port on the router to a port on the Adtran Octal FXS card. b. What port on the Adtran was used to connect the FX0 router port? _______________________ c.
57 - 165 IP Telephony v1.0 Lab 4.1.2 Copyright © 2005, Cisco Systems, Inc. f. From the analog phone attached to router FXS port, dial the number associated with the analog phone attached to the Adtran. The phone numbers us ed on the Adtran Octal FXS ports are as follows: port 1 phone number is 555-6001; port 2 is 555-6002; port 3 is 555-6003, etc.
58 - 165 IP Telephony v1.0 Lab 4.1.2 Copyright © 2005, Cisco Systems, Inc. Answers to Lab 4.1.2 1b. Student’s choice 1e. Router model dependent. An example on a 2811 router is 0/2/0. 2g. Yes 2i. List of Matched Outgoing Dial-peer(s): 1: Dial-peer Tag=5 2l.
59 - 165 IP Telephony v1.0 Lab 4.1.3 Copyright © 2005, Cisco Systems, Inc. Lab 4.1.3 Configuring PRI Interface and DID Objective • Configure a router POTS and PRI interface Equipment Requirements .
60 - 165 IP Telephony v1.0 Lab 4.1.3 Copyright © 2005, Cisco Systems, Inc. This lab relies on labs 2.1.1, 2.1.2, 3.1.1, and 4.1.1, being successfu lly completed and loaded.
61 - 165 IP Telephony v1.0 Lab 4.1.3 Copyright © 2005, Cisco Systems, Inc. Step 2 Configure the ISDN Switch Type a. From global configuration mode, use the command isdn sw itch-type primary -ni to set the PRI switch type. Note that this type must be the same one being used by the provider.
62 - 165 IP Telephony v1.0 Lab 4.1.3 Copyright © 2005, Cisco Systems, Inc. j. Use the command show isdn status and verify that Layer 1 is ACTIVE, and that Layer 2 shows MULTIPLE_FRAME_ESTABLISHED.
63 - 165 IP Telephony v1.0 Lab 4.1.3 Copyright © 2005, Cisco Systems, Inc. pattern. For example, the command destination-pattern 555[4,6]… directs the router to send a call starting with 5554XXX or 5556XXX out the spec ified port. The numbers in the brackets mean either a 4 or a 6.
64 - 165 IP Telephony v1.0 Lab 4.1.3 Copyright © 2005, Cisco Systems, Inc. f. Use the port X/X/X:23 command to apply the dial peer to a specific interface. This command allows calls that come in from the previous ly defined numbers (5555xxx) to be allowed through a particular router port.
65 - 165 IP Telephony v1.0 Lab 4.1.3 Copyright © 2005, Cisco Systems, Inc. Answers to Lab 4.1.3 1b. Hardware dependent, but the module is normally inserted into slot 1. 1d. Yes and how it lists is router dependent. An example is controller T1 1/0/0 2b.
66 - 165 IP Telephony v1.0 Lab 4.1.4 Copyright © 2005, Cisco Systems, Inc. Lab 4.1.4 Configuring VoIP Di al-Peers Across a WAN Link Objective • Configure the VoIP dial peers across a WAN link.
67 - 165 IP Telephony v1.0 Lab 4.1.4 Copyright © 2005, Cisco Systems, Inc. Step 1 Configure the Serial Interface a. In this lab, Pod 1 and Pod 2 will partner, and Pod 3 and Pod 4 will partner.
68 - 165 IP Telephony v1.0 Lab 4.1.4 Copyright © 2005, Cisco Systems, Inc. b. Associate a pattern to the dial peer by using the global configuration mode command destination-pattern digits . Refer to Table 2 for the destination patterns being used. Depending on the pod number, use one of the following commands to configure a destination pattern.
69 - 165 IP Telephony v1.0 Lab 4.1.4 Copyright © 2005, Cisco Systems, Inc. b. The G729 codec uses an 8kbps data rate. Rec onfigure the codec to use the G729 codec by entering the command codec g729br8 .
70 - 165 IP Telephony v1.0 Lab 4.1.4 Copyright © 2005, Cisco Systems, Inc. Answers to Lab 4.1.4 1d. Hardware dependent, but common answers include serial 0/0 or serial 0/1/0. 1m. No the call did not complete because a dial peer has not been defined. 1n.
71 - 165 IP Telephony v1.0 Lab 4.1.5 Copyright © 2005, Cisco Systems, Inc. Lab 4.1.5 Configuring Class of Restriction Objective • Configure Class of Service on the IP telephony network.
72 - 165 IP Telephony v1.0 Lab 4.1.5 Copyright © 2005, Cisco Systems, Inc. • Configure the lowest numbered IP phone to be able to call over the WAN, but not over the PSTN • Configure the highest .
73 - 165 IP Telephony v1.0 Lab 4.1.5 Copyright © 2005, Cisco Systems, Inc. m. Type exit to go to global configuration mode. Define a COR list by using the command dial-peer cor list Type1 . CMERouterX(config)# dial-peer cor list Type1 n. Put a member in the COR list with the command member WAN .
74 - 165 IP Telephony v1.0 Lab 4.1.5 Copyright © 2005, Cisco Systems, Inc. i. In ephone-dn mode, enter the command cor incoming Type1 . CMERouterX(config-ephone-dn)# cor incoming Type1 j. Type exit to go to global configuration mode. Enter dial-peer voice 1 pots to enter dial peer configuration mode.
75 - 165 IP Telephony v1.0 Lab 4.1.5 Copyright © 2005, Cisco Systems, Inc. Answers to 4.1.5 lab 2c. Student’s opinion 2m. Yes.
76 - 165 IP Telephony v1.0 Lab 5.1.1 Copyright © 2005, Cisco Systems, Inc. Lab 5.1.1 Configure GUI for System Administrator Objective • Configure and use the GUI system administrator interface Equipment Requirements • Cisco CallManager Express (CME) capable router • Appropriate .
77 - 165 IP Telephony v1.0 Lab 5.1.1 Copyright © 2005, Cisco Systems, Inc. • Enable the GUI on the CallManager Express router using files located on the TFTP server • Create a username and passwo.
78 - 165 IP Telephony v1.0 Lab 5.1.1 Copyright © 2005, Cisco Systems, Inc. extracting ephone_admin.html (6146 bytes)! extracting logohome.gif (4658 bytes)! extracting normal_user.html (3724 bytes)! extracting normal_user.js (76732 bytes)!!!!!!!!!!!!!!! extracting sxiconad.
79 - 165 IP Telephony v1.0 Lab 5.1.1 Copyright © 2005, Cisco Systems, Inc. Step 3 Configure a speed dial using the GUI a. Ensure the PC that will be used to access the CM E GUI either (1) connects to a switch port that has been configured for the data VLAN or (2) c onnects to the 10/100 PC port on one of the IP phones.
80 - 165 IP Telephony v1.0 Lab 5.1.1 Copyright © 2005, Cisco Systems, Inc. o. What feedback is received as a re sult of clicking the OK button? _______________________ p. In the message that appear s on the screen, click the OK button to clear the message.
81 - 165 IP Telephony v1.0 Lab 5.1.1 Copyright © 2005, Cisco Systems, Inc. Answers to 5.1.1 Lab 1b. Yes 1d. Yes 3c. Student dependent, but it should be 10.X0.0.X (where the first X is the pod number and the second X is a number other than 1 or 4—these are used by the router and the switch).
82 - 165 IP Telephony v1.0 Lab 5.1.2 Copyright © 2005, Cisco Systems, Inc. Lab 5.1.2 Configure GUI for Customer Administrator Objective • Configure and use the GUI interface for the customer admini.
83 - 165 IP Telephony v1.0 Lab 5.1.2 Copyright © 2005, Cisco Systems, Inc. • Create credentials of ACMEcust with a password of cisco • Copy the XML file using a TFTP server • Examine the context of the XML file Step 1 Configure a Phone using the GUI interface for the Customer Administrator a.
84 - 165 IP Telephony v1.0 Lab 5.1.2 Copyright © 2005, Cisco Systems, Inc. f. When prompted for a username and password, use the System Administrator account ( ACMEadmin for the username and cisco for the password). g. How many System Parameters can be changed using the System Administrator account? _____ h.
85 - 165 IP Telephony v1.0 Lab 5.1.2 Copyright © 2005, Cisco Systems, Inc. Answers to Lab 5.1.2 2c. The following line has been added: web admin customer name ACMEcust password cisco 3c. 17 in 12.3.11T and 16 in 12.3(8)T3 IOS version. Other IOS versions may be different.
86 - 165 IP Telephony v1.0 Lab 5.1.3 Copyright © 2005, Cisco Systems, Inc. Lab 5.1.3 Configure GUI for Phone User Objective • Configure and use the GUI for the Phone User Equipment Requirements •.
87 - 165 IP Telephony v1.0 Lab 5.1.3 Copyright © 2005, Cisco Systems, Inc. • Configure a user named KHampton and a password of cisco for the IP phone with a sequence number of 2 from the CLI • Open the GUI and log in as one of the user accounts created Step 1 Configure a Phone using the GUI for the Phone User a.
88 - 165 IP Telephony v1.0 Lab 5.1.3 Copyright © 2005, Cisco Systems, Inc. m. Save the router changes. CMERouterX# copy running-config startup-config n. Open a Web browser and use the URL http://10.X0.0.1/ccme.html (where X is the pod number). Authenticate with the EFriend account and a password of cisco .
89 - 165 IP Telephony v1.0 Lab 5.1.3 Copyright © 2005, Cisco Systems, Inc. Answers to 5.1.3 Lab 1e. Non Exempt is the default value. 1j. Answers will vary depending on the type of phone configured, b.
90 - 165 IP Telephony v1.0 Lab 5.1.4 Copyright © 2005, Cisco Systems, Inc. Lab 5.1.4 Configuring Call Transfer and Call Forward Objective • Transfer calls and set up call forwarding Equipment Requi.
91 - 165 IP Telephony v1.0 Lab 5.1.4 Copyright © 2005, Cisco Systems, Inc. • Configure consultative transfer • Use the IP phone to configure call forward to the other IP phone • Restrict the ability to forward calls from the IP phone using IOS commands Step 1 Configure Call Transfer and Call Forward a.
92 - 165 IP Telephony v1.0 Lab 5.1.4 Copyright © 2005, Cisco Systems, Inc. k. What message appears when all calls have been forwarded to another IP phone? ____________________________________________________________________________ l. From the analog phone, call the number of the second IP phone.
93 - 165 IP Telephony v1.0 Lab 5.1.4 Copyright © 2005, Cisco Systems, Inc. Answers to 5.1.4 Lab 1b. Yes 1d. Yes 1e. Student’s own reasoning, but blind transfer is that the phone where the call is being transferred to cannot tell the phone number that transferred the call.
94 - 165 IP Telephony v1.0 Lab 5.1.5 Copyright © 2005, Cisco Systems, Inc. Lab 5.1.5 Configuring Call Park Objective • Configure the Call Park option Equipment Requirements • Cisco CallManager Ex.
95 - 165 IP Telephony v1.0 Lab 5.1.5 Copyright © 2005, Cisco Systems, Inc. • Configure the ability to park a call at the extension X 800 (where X is the pod number) • Configure the system to send.
96 - 165 IP Telephony v1.0 Lab 5.1.5 Copyright © 2005, Cisco Systems, Inc. k. The Park IP phone feature allows a call to be picked up from a remote location. Say that a hardware store has multiple lines coming into the store. Every phone in every department does not need every one of these lines to be connected to it.
97 - 165 IP Telephony v1.0 Lab 5.1.5 Copyright © 2005, Cisco Systems, Inc. Answers to 5.1.5 Lab 1b. May 24 15:10:36.824: %LINK-3-UPDOWN: Interface ephone_dsp DN 11.1, changed state to up 1e. 18.2 hours (65,535 seconds) 1i. The analog phone beeps three times and the IP phone rings again.
98 - 165 IP Telephony v1.0 Lab 5.1.6 Copyright © 2005, Cisco Systems, Inc. Lab 5.1.6 Customize the IP Phone Display Objective • Customize the IP Phone Display Equipment Requirements • Cisco CallM.
99 - 165 IP Telephony v1.0 Lab 5.1.6 Copyright © 2005, Cisco Systems, Inc. • Configure the top line of the two IP phones • Configure the system message on the IP phone using the CLI • Label the first line on the first IP phone with my line X 000 (where X is the pod number) Step 1 Customize the IP Phone Display a.
100 - 165 IP Telephony v1.0 Lab 5.1.6 Copyright © 2005, Cisco Systems, Inc. l. Reset both IP phones by pressing * * # * * on the keypad, or by using the method shown in lab 2.1.2. Some IP phone firmware versions may r equire selecting the “Settings” button prior to pressing **#**.
101 - 165 IP Telephony v1.0 Lab 5.1.6 Copyright © 2005, Cisco Systems, Inc. Answers to 5.1.6 Lab 1e. The message ACME Classroom appears at the bottom of the phone display. 1m. The system message ACME Classroom appears on the bottom of both IP phones.
102 - 165 IP Telephony v1.0 Lab 5.1.7 Copyright © 2005, Cisco Systems, Inc. Lab 5.1.7 Configure the Intercom Feature Objective • Configure an intercom between the two IP phones Equipment Requiremen.
103 - 165 IP Telephony v1.0 Lab 5.1.7 Copyright © 2005, Cisco Systems, Inc. Step 1 Configure the Intercom a. Ensure the two IP phones can connect to one another before this lab begins. Troubleshoot as necessary. b. Access the CME router using the Web-based GU I configuration method.
104 - 165 IP Telephony v1.0 Lab 5.1.7 Copyright © 2005, Cisco Systems, Inc. Step 2 Test the Intercom Configuration a. Once the second IP phone has rebooted and the Intercom option appears beside one of the phone buttons on the second IP phone, press the butt on that corresponds to the word Intercom.
105 - 165 IP Telephony v1.0 Lab 5.1.7 Copyright © 2005, Cisco Systems, Inc. Answers to 5.1.7 Lab 1d. Student’s choice 1h. Student’s choice 1n. The message Intercom appears beside a button on the phone. 2b. The first IP phone turns on its speaker and the spoken message is heard through the phone.
106 - 165 IP Telephony v1.0 Lab 5.1.8 Copyright © 2005, Cisco Systems, Inc. Lab 5.1.8 Configuring a Dialable Intercom Objective • Configure an intercom that can be accessed from an outside line Equ.
107 - 165 IP Telephony v1.0 Lab 5.1.8 Copyright © 2005, Cisco Systems, Inc. • Configure a second intercom on the two IP phones • Test that the intercom works and that the analog phone can access the intercom Step 1 Configure the dialable intercom a.
108 - 165 IP Telephony v1.0 Lab 5.1.8 Copyright © 2005, Cisco Systems, Inc. l. The sequence number for this phone will be used in a future step. What sequence number was selected? _________________ m. Click on the Add button. When prompted if the c hanges are to be saved, click on OK .
109 - 165 IP Telephony v1.0 Lab 5.1.8 Copyright © 2005, Cisco Systems, Inc. Answers to 5.1.8 Lab 1c. Equipment dependent 1f. Equipment dependent 1i. Student dependent 1l.
110 - 165 IP Telephony v1.0 Lab 5.1.8 Copyright © 2005, Cisco Systems, Inc. type 7960 button 1:7 2:6 ! ephone 2 username "KHampton" password cisco mac-address 0013.
111 - 165 IP Telephony v1.0 Lab 5.1.9 Copyright © 2005, Cisco Systems, Inc. Lab 5.1.9 Configure Paging Groups Objective • Set up two paging groups. Each IP phone will be in a different paging group, and both paging groups will belong to yet another paging group.
112 - 165 IP Telephony v1.0 Lab 5.1.9 Copyright © 2005, Cisco Systems, Inc. • Configure one IP phone in the Sales paging group • Configure the other IP phone in the Technical Support paging group.
113 - 165 IP Telephony v1.0 Lab 5.1.9 Copyright © 2005, Cisco Systems, Inc. m. The paging function allows you to dial a num ber and talk to a group of IP phones. In this scenario, the X500 (where X is the pod number) r epresents Sales, which could be a group of Sales representatives that have IP phones.
114 - 165 IP Telephony v1.0 Lab 5.1.9 Copyright © 2005, Cisco Systems, Inc. k. From the privilege exec mode, use the command show running-config | begin telephony- service command to view the changes. CMERouterX# show running-config | begin telephony-service l.
115 - 165 IP Telephony v1.0 Lab 5.1.9 Copyright © 2005, Cisco Systems, Inc. Answers to 5.1.9 Lab 1c. Equipment dependent 1g. Student dependent 1j. Student dependent 1n. Yes 2b. Student dependent 2d. Answers will vary depending on IOS, but one answer is 150.
116 - 165 IP Telephony v1.0 Lab 5.1.9 Copyright © 2005, Cisco Systems, Inc. mac-address 0013.C43B.4999 paging-dn 7 unicast button 1:1 2:3 ! ephone 2 username "KHampton" password cisco mac-address 000A.B7B1.33F5 speed-dial 1 1000 label “Alyssa” paging-dn 8 unicast type 7960 button 1:2 2:4 3:5 2o.
117 - 165 IP Telephony v1.0 Lab 7.1.1 Copyright © 2005, Cisco Systems, Inc. Lab 7.1.1 Configuring AutoQoS Objective • Enable the AutoQoS for VoIP featur e on workgroup router interfaces Equipment R.
118 - 165 IP Telephony v1.0 Lab 7.1.1 Copyright © 2005, Cisco Systems, Inc. • Configure the command to implement AutoQoS for VoIP • Examine the results of implementing AutoQoS for VoIP Step 1 Verify Connectivity and IP Phones a. This lab requires that two pods be used and both pods are functional.
119 - 165 IP Telephony v1.0 Lab 7.1.1 Copyright © 2005, Cisco Systems, Inc. Target IP address: < ip_address > Repeat count [5]: 1000 Datagram size [100]: 15000 Timeout in seconds [2]: <Enter> Extended commands [n]: <Enter> While the ping is occurring, place at least one phone call from one pod to another.
120 - 165 IP Telephony v1.0 Lab 7.1.1 Copyright © 2005, Cisco Systems, Inc. policy-map AutoQoS-Policy-UnTrust class AutoQoS-VoIP-RTP-UnTrust priority percent 70 set dscp ef class AutoQoS-VoIP-Control.
121 - 165 IP Telephony v1.0 Lab 7.1.1 Copyright © 2005, Cisco Systems, Inc. Answers to 7.1.1 Lab 1b. Yes 1d. Student’s opinion 1f. Student’s opinion 2d. Student’s opinion 2f. CEF implements expedited IP look-up and forw arding algorithm to deliver maximum Layer 3 switching performance.
122 - 165 IP Telephony v1.0 Case Study 1: Copyright © 2005, Cisco Systems, Inc. Case Study 1: Registering IP Phones with a remote Call Manager Objectives • Place calls from IP Phones under R1 to IP.
123 - 165 IP Telephony v1.0 Case Study 1: Copyright © 2005, Cisco Systems, Inc. Equipment Requirements 2 2811/2621XM; 2 Cisco IP Phones; 1 Regular Phone; 1 ADTRAN Atlas550 with a PSTN and PRI/T1 card.
124 - 165 IP Telephony v1.0 Case Study 1: Copyright © 2005, Cisco Systems, Inc. 1 1MFT-T1 card 1 NM-HDV Network Module; Appropriated cables and power supplies, Notes: - If using switch modules connected to the routers instead external 3550/3560 switches, check the “IPTX Appendix A - Using Switch Modules on the CME Routers” document.
125 - 165 IP Telephony v1.0 Case Study 1: Copyright © 2005, Cisco Systems, Inc. headed to the PC will be be untagged (PC’s do not support tagged packets).
126 - 165 IP Telephony v1.0 Case Study 1: Copyright © 2005, Cisco Systems, Inc. Step 3 Voice CME Router Configuration 3.1 Preparing the Routers to handle the VLANs Create and configure two sub-interfaces on the fast Ethernet 0/0 of R1 and two sub-interfaces on the fastEthernet 0/0 of R2.
127 - 165 IP Telephony v1.0 Case Study 1: Copyright © 2005, Cisco Systems, Inc. On R2: R2(config)# ip dhcp pool DATA R2(dhcp-config)# network 10.20.0.0 255.255.255.0 R2(dhcp-config)# default-router 10.20.0.1 R2(config)# ip dhcp pool VOICE R2(dhcp-config)# network 10.
128 - 165 IP Telephony v1.0 Case Study 1: Copyright © 2005, Cisco Systems, Inc. The ip source-address command specifies the address and port used by the CME software. Create the phones configuration files on the flash memory by issuing the create cnf-files.
129 - 165 IP Telephony v1.0 Case Study 1: Copyright © 2005, Cisco Systems, Inc. R1(config)# ephone 1 R1(config-ephone)# mac-address xxxx.xxxx.xxxx R1(config-ephone)# type 7960 R1(config-ephone)# button 1:1 R1(config)# ephone 2 R1(config-ephone)# mac-address yyyy.
130 - 165 IP Telephony v1.0 Case Study 1: Copyright © 2005, Cisco Systems, Inc. Note: The ADTRAN Atlas550 must be configured to forward calls to the PRI ports every time a 5555xxx number is dialed.
131 - 165 IP Telephony v1.0 Case Study 1: Copyright © 2005, Cisco Systems, Inc. The port command specifies which voice port will be used by the router to f orward the calls to PSTN. Use the forward-digits command to specify how many digits, of the dialed number, will be forwarded, from left to the right.
132 - 165 IP Telephony v1.0 Case Study 1: Copyright © 2005, Cisco Systems, Inc. Finally, connect a regular phone to the port 8 of the PSTN/POTS Module on ADTRAN Atlas550. The Atlas550 is configured to use the 555-600[1-8] numbers on the ports 1-8 of the PSTN/ POTS module.
133 - 165 IP Telephony v1.0 Case Study 1: Copyright © 2005, Cisco Systems, Inc. r1#sh isdn status Global ISDN Switchtype = primary-ni ISDN Serial1/0/0:23 interface dsl 0, interface ISDN Switchtype = .
134 - 165 IP Telephony v1.0 Case Study 1: Copyright © 2005, Cisco Systems, Inc. no ip ips deny- action ip s-inte rface ! no ftp-server write-enable ! interface FastEthernet0/0 no ip address shutdown duplex auto speed auto ! interface FastEthernet0/1 no ip address shutdown duplex auto speed auto ! interface Serial0/2/0 ip address 192.
135 - 165 IP Telephony v1.0 Case Study 1: Copyright © 2005, Cisco Systems, Inc. boot-start-marker boot-end-marker ! enable secret 5 $1$E70n$H.Rezw/Yhb4EAJVbIrmHa1 ! no aaa new-model ! resource policy.
136 - 165 IP Telephony v1.0 Case Study 1: Copyright © 2005, Cisco Systems, Inc. line vty 0 4 password cisco login ! scheduler allocate 20000 1000 ! end.
137 - 165 IP Telephony v1.0 Case Study 1: Copyright © 2005, Cisco Systems, Inc..
138 - 165 IP Telephony v1.0 SBA Version 1: Copyright © 2005, Cisco Systems, Inc. Case Study 2: Registering IP Phones with a local CME and forwarding calls to a remote Call Manager Objectives • Plac.
139 - 165 IP Telephony v1.0 SBA Version 1: Copyright © 2005, Cisco Systems, Inc. R1 has IP Phones under it to and must be able to forward the calls from these IP Phones to R2’s IP Phones. R2 must be able to forward calls to POTS/PSTN and calls to R1’s IP Phones as well.
140 - 165 IP Telephony v1.0 SBA Version 1: Copyright © 2005, Cisco Systems, Inc. Switch1(vlan)# vlan 10 name DATA state active Switch1(vlan)# vlan 15 name VOICE state active Switch1(vlan)# exit i. Configure the switch ports where the IP P hones will be connected.
141 - 165 IP Telephony v1.0 SBA Version 1: Copyright © 2005, Cisco Systems, Inc. Step 2 Basic CME Router Configuration o. In this lab, you will be working with two routers. Connect to their console port and power them on. If the routers have a confi guration already on it, erase the router and reload it.
142 - 165 IP Telephony v1.0 SBA Version 1: Copyright © 2005, Cisco Systems, Inc. The PCs and IP Phones will need IP Addresse s. Configure the DHCP Pools on both R1 and R2 routers so the routers will be able to teach IP information to PCs and IP Phones.
143 - 165 IP Telephony v1.0 SBA Version 1: Copyright © 2005, Cisco Systems, Inc. 3.3 Configuring the Telephony Serv ice on the CME Router On this scenario, R1 and R2 will be running the Cisco CME Software. The IP Phones connected at R1 will register on R1 and the IP Phones connected to R2 will register on R2.
144 - 165 IP Telephony v1.0 SBA Version 1: Copyright © 2005, Cisco Systems, Inc. You will need to setup the ephone-dn’s and ephones on R1 in order for the voice service to work. From the configuration mode, create the ephone-dn’s. The ephone-dn com mand is used to create the ephone-dn.
145 - 165 IP Telephony v1.0 SBA Version 1: Copyright © 2005, Cisco Systems, Inc. R2(config-ephone-dn)# name George R2(config)# ephone-dn 2 dual-line R2(config-ephone-dn)# number 5022 R2(config-ephone-dn)# description MrSpacely's Phone R2(config-ephone-dn)# name MrSpacely R2(config)# ephone 1 R2(config-ephone)# mac-address uuuu.
146 - 165 IP Telephony v1.0 SBA Version 1: Copyright © 2005, Cisco Systems, Inc. R1 will receive calls from the POTS system, so it is necessary to m ake it handle these calls. In the real world the dial plan used is E.64 but here we have created our own dial plan and configured it on the Atlas550.
147 - 165 IP Telephony v1.0 SBA Version 1: Copyright © 2005, Cisco Systems, Inc. need 2 dial-peers: one pots dial-peer type (will handle POTS/PSTN calls) and one voip dial- peer type (will handle the calls between R1 and R2).
148 - 165 IP Telephony v1.0 SBA Version 1: Copyright © 2005, Cisco Systems, Inc. Some small but im portant changes must be made on R2 com mands. It is necessary to change the dial-peer type.
149 - 165 IP Telephony v1.0 SBA Version 1: Copyright © 2005, Cisco Systems, Inc. the PSTN/ POTS module. Connecting a regular phone to the port 8 of the PSTN/ POTS on Atlas550 makes this phone reachable by the number 555-6008. This regular phone is used to simulate a regular phone located at somewhere else in world.
150 - 165 IP Telephony v1.0 SBA Version 1: Copyright © 2005, Cisco Systems, Inc. Total Allocated ISDN CCBs = 0 Another useful command is the debug ephone register . This com mand allows you to track the e-phones register process. Disconnect on of the IP Phones.
151 - 165 IP Telephony v1.0 SBA Version 1: Copyright © 2005, Cisco Systems, Inc. ! interface Serial0/2/0 ip address 192.168.0.1 255.255. 255.0 clockrate 56000 no shutdown ! interface Serial0/2/1 no ip address shutdown clockrate 2000000 ! router eigrp 1 network 192.
152 - 165 IP Telephony v1.0 SBA Version 1: Copyright © 2005, Cisco Systems, Inc. no ip dhcp use vrf connected ! no ip domain lookup no ip ips deny- action ip s-inte rface ! no ftp-server write-enable.
153 - 165 IP Telephony v1.0 SBA Version 1: Copyright © 2005, Cisco Systems, Inc. Student Name____________________________________________ Course/Class______________________ Date__________________ IP Telephony v1.0 Student Skills Based Assessment (SBA) Version 1 Topology The ACME.
154 - 165 IP Telephony v1.0 SBA Version 1: Copyright © 2005, Cisco Systems, Inc. 1. Configure the router and switch network using a workable IP addressing scheme for data, voice and management networks. 2. Install and configure CallManager Express on the router.
155 - 165 IP Telephony v1.0 SBA Version 2: Copyright © 2005, Cisco Systems, Inc. Student Name____________________________________________ Course/Class______________________ Date__________________ IP Telephony v1.0 Student Skills Based Assessment (SBA) Version 2 Topology The ACME.
156 - 165 IP Telephony v1.0 SBA Version 2: Copyright © 2005, Cisco Systems, Inc. 11. Configure two Cisco IP telephony phones. 12. Configure the CallManager to display the company name (Acm e) on the IP phone. 13. Configure the CallManager to display a label for each IP phone number.
157 - 165 IP Telephony v1.0 SBA Table1: Copyright © 2005, Cisco Systems, Inc. Table 1 IP Telephony Addressing Scheme Pod Hostname of Cisco CME router or Sw itch IP A ddress on Ethernet Interface Type DHCP Pool Exclusion IP Netw ork for DHCP Pool Default Router Option 150 IP A ddress on Serial Interface 10.
158 - 165 IP Telephony v1.0 Table 2 Copyright © 2005, Cisco Systems, Inc. Table 2 IP Telephony Dial Plan Pod Dial Plan – Extension Numbers Voicemail Extension First E.
159 - 165 IP Telephony v1.0 TCP and UDP Port Numbers Copyright © 2005, Cisco Systems, Inc. TCP and UDP Port Numbers This document lists real important TCP/UDP port numbers related to voice QoS. TCP or UDP Port Number Purpose TCP 2000 to 2002 Skinny (CM Encore) TCP 11000 to 11999 H.
160 - 165 IP Telephony v1.0 TCP and UDP Port Numbers Copyright © 2005, Cisco Systems, Inc. Protocol Remote Source Port CallManager Destination Port CallManager Source Port Remote Device Destination P.
161 - 165 IP Telephony v1.0 TCP and UDP Port Numbers Copyright © 2005, Cisco Systems, Inc. Protocol Remote Source Port CallManager Destination Port CallManager Source Port Remote Device Destination Port Remote Devices Notes H.323 H.245 TCP 11000- 65535 IOS H.
162 - 165 IP Telephony v1.0 TCP and UDP Port Numbers Copyright © 2005, Cisco Systems, Inc. Protocol Remote Source Port CallManager Destination Port CallManager Source Port Remote Device Destination P.
163 - 165 IP Telephony v1.0 TCP and UDP Port Numbers Copyright © 2005, Cisco Systems, Inc. Protocol Remote Source Port CallManager Destination Port CallManager Source Port Remote Device Destination Port Remote Devices Notes DC Directory TCP 8404 Embedded Directory Services Used for Directory services.
164 - 165 IP Telephony v1.0 Adtran Atlas 550 Configuration Copyright © 2005, Cisco Systems, Inc. Adtran Atlas 550 Configurations.
165 - 165 IP Telephony v1.0 Command List: Copyright © 2005, Cisco Systems, Inc. Command List: Command Example Description archive tar /xtract source destination Extracts the contents of a ta r to the.
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