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CHAPTER 9-1 Cisco 6400 Service Connection Manager User Guide OL-0569-01 9 Service/Subscriber Provisioning The Cisco 6400 Service Connection Manager (SCM) allows you to mak e and manage network connect.
9-2 Cisco 6400 Service Connection Manager User Guide OL-0569-01 Chapter 9 Service/Subscriber Provisioning Note Each of the windo ws that appear in this chapter are described in greater detail in Chapter 10, “Service/Subscriber Provisioning W indows: Detailed Description”.
9-3 Cisco 6400 Service Connection Manager User Guide OL-0569-01 Chapter 9 Service/Subscriber Provisioning Defining Policies For Service Provisioning Defining Policies For Service Provisioning Many service pro viders and telecommunications carriers now of fer tiered service levels to their customers and/or subscribers.
9-4 Cisco 6400 Service Connection Manager User Guide OL-0569-01 Chapter 9 Service/Subscriber Provisioning Defining Policies For Service Provisioning T o create a PPPoA-SD service prof ile, follo w the.
9-5 Cisco 6400 Service Connection Manager User Guide OL-0569-01 Chapter 9 Service/Subscriber Provisioning Defining Policies For Service Provisioning The PPPoA-SD Service Prof ile Conf iguration window reappears with the ne w prof ile name displayed in the PPPoA-SD Service Prof iles list at left side of the window (see Figure 9-5).
9-6 Cisco 6400 Service Connection Manager User Guide OL-0569-01 Chapter 9 Service/Subscriber Provisioning Defining Policies For Service Provisioning Step 6 Select a Subscriber Encapsulation type in the VC Parameters panel. The VC P arameters def ine the characteristics of the incoming A TM traff ic.
9-7 Cisco 6400 Service Connection Manager User Guide OL-0569-01 Chapter 9 Service/Subscriber Provisioning Defining Policies For Service Provisioning Editing an Existing PPPoA-SD Service Profile T o ed.
9-8 Cisco 6400 Service Connection Manager User Guide OL-0569-01 Chapter 9 Service/Subscriber Provisioning Defining Policies For Service Provisioning Deleting an Existing PPPoA-SD Service Profile T o d.
9-9 Cisco 6400 Service Connection Manager User Guide OL-0569-01 Chapter 9 Service/Subscriber Provisioning Defining Policies For Service Provisioning Creating Service Profiles for an L2TP Service L2TP service prof iles def ine the conf iguration parameters for the uplink from the Cisco 6400 UA C to the service provider .
9-10 Cisco 6400 Service Connection Manager User Guide OL-0569-01 Chapter 9 Service/Subscriber Provisioning Defining Policies For Service Provisioning Note Each service prof ile must hav e a unique name. Do not insert spaces into a service prof ile name.
9-11 Cisco 6400 Service Connection Manager User Guide OL-0569-01 Chapter 9 Service/Subscriber Provisioning Defining Policies For Service Provisioning Step 5 Select the Service Details tab.
9-12 Cisco 6400 Service Connection Manager User Guide OL-0569-01 Chapter 9 Service/Subscriber Provisioning Defining Policies For Service Provisioning Editing an Existing L2TP Service Profile T o edit .
9-13 Cisco 6400 Service Connection Manager User Guide OL-0569-01 Chapter 9 Service/Subscriber Provisioning Defining Policies For Service Provisioning Deleting an Existing L2TP Service Profile T o dele.
9-14 Cisco 6400 Service Connection Manager User Guide OL-0569-01 Chapter 9 Service/Subscriber Provisioning Defining Policies For Service Provisioning Creating Service Profiles for an RFC1483 Bridging Service Service prof iles def ine conf iguration parameters for the uplink from the Cisco 6400 U A C to the service provider .
9-15 Cisco 6400 Service Connection Manager User Guide OL-0569-01 Chapter 9 Service/Subscriber Provisioning Defining Policies For Service Provisioning Step 3 Enter a name for the prof ile in the Enter prof ile name data entry box. Note Each service prof ile must hav e a unique name.
9-16 Cisco 6400 Service Connection Manager User Guide OL-0569-01 Chapter 9 Service/Subscriber Provisioning Defining Policies For Service Provisioning Step 6 Select the Service Details tab (see Figure Figure 9-21).
9-17 Cisco 6400 Service Connection Manager User Guide OL-0569-01 Chapter 9 Service/Subscriber Provisioning Defining Policies For Service Provisioning Step 8 Select the QoS Parameters tab (see Figure 9-22).
9-18 Cisco 6400 Service Connection Manager User Guide OL-0569-01 Chapter 9 Service/Subscriber Provisioning Defining Policies For Service Provisioning Editing an Existing RFC1483 Bridging Service Profi.
9-19 Cisco 6400 Service Connection Manager User Guide OL-0569-01 Chapter 9 Service/Subscriber Provisioning Defining Policies For Service Provisioning Deleting an Existing RFC1483 Bridging Service Prof.
9-20 Cisco 6400 Service Connection Manager User Guide OL-0569-01 Chapter 9 Service/Subscriber Provisioning Defining Policies For Service Provisioning Creating Service Profiles for an RFC1483 IRB Service Service prof iles def ine conf iguration parameters for the uplink from the Cisco 6400 U A C to the service provider .
9-21 Cisco 6400 Service Connection Manager User Guide OL-0569-01 Chapter 9 Service/Subscriber Provisioning Defining Policies For Service Provisioning Step 3 Enter a name for the prof ile in the Enter prof ile name data entry box. Premium Pr of ile was entered in the example sho wn in Figure 9-27.
9-22 Cisco 6400 Service Connection Manager User Guide OL-0569-01 Chapter 9 Service/Subscriber Provisioning Defining Policies For Service Provisioning Step 5 Select the Service Details tab (see Figure 9-29).
9-23 Cisco 6400 Service Connection Manager User Guide OL-0569-01 Chapter 9 Service/Subscriber Provisioning Defining Policies For Service Provisioning Step 8 Conf igure the parameters displayed in the QoS Parameters tab as required. Step 9 Select Sav e from the File menu to sav e the parameters you hav e selected for your service prof ile.
9-24 Cisco 6400 Service Connection Manager User Guide OL-0569-01 Chapter 9 Service/Subscriber Provisioning Defining Policies For Service Provisioning Deleting an Existing RFC1483 IRB Service Profile T.
9-25 Cisco 6400 Service Connection Manager User Guide OL-0569-01 Chapter 9 Service/Subscriber Provisioning Defining Policies For Service Provisioning Creating Service Profiles for an IP Uplink (for PT.
9-26 Cisco 6400 Service Connection Manager User Guide OL-0569-01 Chapter 9 Service/Subscriber Provisioning Defining Policies For Service Provisioning Step 2 Select Create Pr of ile . A Prompt window appears (see Figure 9-35). Figur e 9-35 Prompt Windo w Step 3 Enter a name for the prof ile in the Enter prof ile name data entry box.
9-27 Cisco 6400 Service Connection Manager User Guide OL-0569-01 Chapter 9 Service/Subscriber Provisioning Defining Policies For Service Provisioning Note Y ou can apply an existing prof ile to a ne w prof ile to sav e time when conf iguring ne w prof iles.
9-28 Cisco 6400 Service Connection Manager User Guide OL-0569-01 Chapter 9 Service/Subscriber Provisioning Defining Policies For Service Provisioning Step 6 Conf igure the General, DNS Redirection / Fault T olerance, and the Remote RADIUS Conf iguration parameters.
9-29 Cisco 6400 Service Connection Manager User Guide OL-0569-01 Chapter 9 Service/Subscriber Provisioning Defining Policies For Service Provisioning Editing an Existing IP Uplink Service Profile T o .
9-30 Cisco 6400 Service Connection Manager User Guide OL-0569-01 Chapter 9 Service/Subscriber Provisioning Defining Policies For Service Provisioning Deleting an Existing IP Uplink Service Profile T o.
9-31 Cisco 6400 Service Connection Manager User Guide OL-0569-01 Chapter 9 Service/Subscriber Provisioning Defining Policies For Service Provisioning Connection Templates Connection T emplates are very similar to VC Classes in Cisco IOS.
9-32 Cisco 6400 Service Connection Manager User Guide OL-0569-01 Chapter 9 Service/Subscriber Provisioning Defining Policies For Service Provisioning Figur e 9-43 Deployment Wizar d - Object Par ameters Windo w Step 4 Enter the Number of Connection T emplate objects you wish to deploy .
9-33 Cisco 6400 Service Connection Manager User Guide OL-0569-01 Chapter 9 Service/Subscriber Provisioning Defining Policies For Service Provisioning Step 7 Click F orward . Step 8 Repeat steps 6 and 7 for the Number of Connection T emplate objects entered in step 4.
9-34 Cisco 6400 Service Connection Manager User Guide OL-0569-01 Chapter 9 Service/Subscriber Provisioning Defining Policies For Service Provisioning Step 3 Select the Cisco 6400 U A C , Connection , Connection T emplate Conf iguration option. The Connection T emplate Conf iguration windo w (see Figure 9-46) appears.
9-35 Cisco 6400 Service Connection Manager User Guide OL-0569-01 Chapter 9 Service/Subscriber Provisioning Service Provisioning Deleting Connection Templates Note Before deleting a connection template you must disconnect any subscribers connected to a service instance using that connection template.
9-36 Cisco 6400 Service Connection Manager User Guide OL-0569-01 Chapter 9 Service/Subscriber Provisioning Service Provisioning Figur e 9-47 Setting Up Services on the Cisco 6400 U AC Note The“Conf .
9-37 Cisco 6400 Service Connection Manager User Guide OL-0569-01 Chapter 9 Service/Subscriber Provisioning Service Provisioning The Deployment W izard Object Parameters (1 of 2) windo w appears (see Figure 9-48). Figur e 9-48 Deployment Wizar d - Object Par ameters (1 of 2) Windo w Step 2 Enter the Number of Service objects to create.
9-38 Cisco 6400 Service Connection Manager User Guide OL-0569-01 Chapter 9 Service/Subscriber Provisioning Service Provisioning Figur e 9-49 Deployment Wizar d - Object Par ameters (2 of 2) Step 4 Enter a Service Instance Name . A TM Service- One was entered in the example sho wn in Figure 9-49.
9-39 Cisco 6400 Service Connection Manager User Guide OL-0569-01 Chapter 9 Service/Subscriber Provisioning Service Provisioning Step 6 Click F orward . The Deployment Wizard Summary window appears (see Figure 9-50). Figur e 9-50 Deployment Wizar d - Summary Summary information displays in the Summary panel.
9-40 Cisco 6400 Service Connection Manager User Guide OL-0569-01 Chapter 9 Service/Subscriber Provisioning Service Provisioning Configuring and Commissioning a Service Instance After you create the service instance object, you should conf igure and then commission the service instance from the appropriate Service Conf iguration window .
9-41 Cisco 6400 Service Connection Manager User Guide OL-0569-01 Chapter 9 Service/Subscriber Provisioning Service Provisioning Configuring and Commissioning a Pure ATM Service Instance T o conf igure.
9-42 Cisco 6400 Service Connection Manager User Guide OL-0569-01 Chapter 9 Service/Subscriber Provisioning Service Provisioning Figur e 9-54 A TM Service Configuration Windo w (Service Uplink T ab) Step 7 Enter details into the parameters displayed in the Service Uplink PVC panel, as required.
9-43 Cisco 6400 Service Connection Manager User Guide OL-0569-01 Chapter 9 Service/Subscriber Provisioning Service Provisioning Step 10 Check the details in the Action Report window to ensure that the service was commissioned successfully . Step 11 Select Save to sa ve the Action Report, if required.
9-44 Cisco 6400 Service Connection Manager User Guide OL-0569-01 Chapter 9 Service/Subscriber Provisioning Service Provisioning Conf iguration window . The PPPoA-SD Services list is empty when no PPPoA-SD instances hav e been created. See the “Creating a Service Instance” section on page 9-36 for details on how to create a service instance.
9-45 Cisco 6400 Service Connection Manager User Guide OL-0569-01 Chapter 9 Service/Subscriber Provisioning Service Provisioning Step 7 Enter a Service Description , if required. Step 8 Select a connection from the Current Connection list and conf igure the values in the Subscriber Connections panel, as required.
9-46 Cisco 6400 Service Connection Manager User Guide OL-0569-01 Chapter 9 Service/Subscriber Provisioning Service Provisioning Caution The Cisco 6400 SCM will roll-back conf iguration changes applied if an error is detected in the ex ecution of the Cisco IOS command sequence with your selected parameters.
9-47 Cisco 6400 Service Connection Manager User Guide OL-0569-01 Chapter 9 Service/Subscriber Provisioning Service Provisioning Now create the required entries in the IP Routing T able: NRP(conf ig)#ip route < Dest IP Addr ess > 255.255.255.255 atm0/0/0.
9-48 Cisco 6400 Service Connection Manager User Guide OL-0569-01 Chapter 9 Service/Subscriber Provisioning Service Provisioning Applying an L2TP Service Profile Step 3 Select Apply Pr of ile from the Edit menu. Step 4 Select the appropriate prof ile from the list of prof iles displayed.
9-49 Cisco 6400 Service Connection Manager User Guide OL-0569-01 Chapter 9 Service/Subscriber Provisioning Service Provisioning Figur e 9-62 L2TP Service Configuration Windo w (Service Uplink T ab) See the “Service Uplink T ab” section on page 10-32 for further details on the parameters displayed.
9-50 Cisco 6400 Service Connection Manager User Guide OL-0569-01 Chapter 9 Service/Subscriber Provisioning Service Provisioning Figur e 9-64 Action Repor t Window The Action Report window details the Cisco IOS commands ex ecuted when the service is commissioned.
9-51 Cisco 6400 Service Connection Manager User Guide OL-0569-01 Chapter 9 Service/Subscriber Provisioning Service Provisioning Configuring and Commissioning an RFC1483 Bridging Service Instance T o c.
9-52 Cisco 6400 Service Connection Manager User Guide OL-0569-01 Chapter 9 Service/Subscriber Provisioning Service Provisioning Applying a RFC1483 Bridging Service Profile Step 3 Select Apply Pr of ile from the Edit menu. Step 4 Select the appropriate prof ile from the list of prof iles displayed.
9-53 Cisco 6400 Service Connection Manager User Guide OL-0569-01 Chapter 9 Service/Subscriber Provisioning Service Provisioning Step 10 Conf igure the parameters displayed in the Subscriber Connections panel.
9-54 Cisco 6400 Service Connection Manager User Guide OL-0569-01 Chapter 9 Service/Subscriber Provisioning Service Provisioning Step 14 Select Ye s to commission the service (or No to return to the RFC1483 Bridging Service Conf iguration window). The Action Report windo w appears.
9-55 Cisco 6400 Service Connection Manager User Guide OL-0569-01 Chapter 9 Service/Subscriber Provisioning Service Provisioning Configuring and Commissioning a RFC1483 IRB Service Instance T o conf ig.
9-56 Cisco 6400 Service Connection Manager User Guide OL-0569-01 Chapter 9 Service/Subscriber Provisioning Service Provisioning Applying a RFC1483 IRB Service Profile Step 3 Select Apply Pr of ile from the Edit menu. Step 4 Select the appropriate prof ile from the list of prof iles displayed.
9-57 Cisco 6400 Service Connection Manager User Guide OL-0569-01 Chapter 9 Service/Subscriber Provisioning Service Provisioning Step 10 Select the Service Uplink tab .
9-58 Cisco 6400 Service Connection Manager User Guide OL-0569-01 Chapter 9 Service/Subscriber Provisioning Service Provisioning Step 13 Select Y es to commission the service (or No to return to the RFC1483 IRB Service Conf iguration window). The Action Report windo w appears.
9-59 Cisco 6400 Service Connection Manager User Guide OL-0569-01 Chapter 9 Service/Subscriber Provisioning Service Provisioning Configuring and Commissioning an IP Uplink (for PTA-MD and RBE Subscribe.
9-60 Cisco 6400 Service Connection Manager User Guide OL-0569-01 Chapter 9 Service/Subscriber Provisioning Service Provisioning Applying a IP Uplink (for PTA-MD and RBE Subscribers) Service Profile Step 3 Select Apply Pr of ile from the Edit menu. Step 4 Select the appropriate prof ile from the list of prof iles displayed.
9-61 Cisco 6400 Service Connection Manager User Guide OL-0569-01 Chapter 9 Service/Subscriber Provisioning Service Provisioning Step 8 Select the Service Uplink tab. Figur e 9-77 IP Uplink Service Configuration Windo w (Service Uplink T ab) See the “Service Uplink T ab” section on page 10-50 for further details on the parameters displayed.
9-62 Cisco 6400 Service Connection Manager User Guide OL-0569-01 Chapter 9 Service/Subscriber Provisioning Service Provisioning Step 11 Select Ye s to commission the service (or No to return to the IP Uplink Service Conf iguration window). The Action Report window appears.
9-63 Cisco 6400 Service Connection Manager User Guide OL-0569-01 Chapter 9 Service/Subscriber Provisioning Service Provisioning Configuring and Commissioning an RFC1483 Routing Service Instance T o co.
9-64 Cisco 6400 Service Connection Manager User Guide OL-0569-01 Chapter 9 Service/Subscriber Provisioning Service Provisioning Step 4 Select the Service Details tab . Figur e 9-81 RFC1483 Routing Service Configuration Windo w (Service Details T ab) Step 5 Enter a Service Description in the Service Details panel, when required.
9-65 Cisco 6400 Service Connection Manager User Guide OL-0569-01 Chapter 9 Service/Subscriber Provisioning Service Provisioning Figur e 9-82 RFC1483 Routing Service Configuration Windo w (Service Uplink T ab) See the “RFC1483 Routing Service Conf iguration W indow” section on page 10-52 for further details on the parameters displayed.
9-66 Cisco 6400 Service Connection Manager User Guide OL-0569-01 Chapter 9 Service/Subscriber Provisioning Service Provisioning Step 11 Select Y es to commission the service (or No to return to the RFC1483 Routing Service Conf iguration window). The Action Report windo w appears.
9-67 Cisco 6400 Service Connection Manager User Guide OL-0569-01 Chapter 9 Service/Subscriber Provisioning Subscriber Provisioning Subscriber Provisioning Figure 9-85 displays a typical work f low that describes ho w to create, conf igure and connect subscribers (that is, provision end customers).
9-68 Cisco 6400 Service Connection Manager User Guide OL-0569-01 Chapter 9 Service/Subscriber Provisioning Subscriber Provisioning Step 1 Select the Cisco 6400 U A C, Subscriber , Deploy option from a Line Card. The Deployment W izard - Object Parameters windo w (1 of 2) appears.
9-69 Cisco 6400 Service Connection Manager User Guide OL-0569-01 Chapter 9 Service/Subscriber Provisioning Subscriber Provisioning Step 3 Select Forward . The Deplo yment W izard - Object Parameters (2 of 2) window appears. (see Figure 9-87) Figur e 9-87 Deployment Wizar d - Object Par ameters (2 of 2) Step 4 Enter a Subscriber ID .
9-70 Cisco 6400 Service Connection Manager User Guide OL-0569-01 Chapter 9 Service/Subscriber Provisioning Subscriber Provisioning Step 6 Click Forward . The Deplo yment W izard Summary window appears (see Figure 9-88). Figur e 9-88 Deployment Wizar d - Summary Summary information displays in the Summary panel.
9-71 Cisco 6400 Service Connection Manager User Guide OL-0569-01 Chapter 9 Service/Subscriber Provisioning Subscriber Provisioning Configuring a Subscriber T o conf igure a subscriber’ s details, follow these steps: Step 1 Select the Cisco 6400 U A C , Subscriber , Conf igure Subscriber option at an appropriate Line Card.
9-72 Cisco 6400 Service Connection Manager User Guide OL-0569-01 Chapter 9 Service/Subscriber Provisioning Subscriber Provisioning Step 5 Select the Subscriber Details (Optional) tab .
9-73 Cisco 6400 Service Connection Manager User Guide OL-0569-01 Chapter 9 Service/Subscriber Provisioning Subscriber Provisioning T able 9-2 displays the Cisco 6400 SCM service types and the tabs in the Service/Subscriber Connection window that should be conf igured for each service type.
9-74 Cisco 6400 Service Connection Manager User Guide OL-0569-01 Chapter 9 Service/Subscriber Provisioning Subscriber Provisioning Figur e 9-91 Service/Subscr iber Connection Window (Connection Details T ab) Step 2 Select a Cisco 6400 chassis from the Cisco 6400 list displayed on the left side of the window .
9-75 Cisco 6400 Service Connection Manager User Guide OL-0569-01 Chapter 9 Service/Subscriber Provisioning Subscriber Provisioning Step 6 Select the Connect to Single Domain tab .
9-76 Cisco 6400 Service Connection Manager User Guide OL-0569-01 Chapter 9 Service/Subscriber Provisioning Subscriber Provisioning Step 8 Conf igure the parameters displayed in the Connect to Single Domain tab, as required. Step 9 Select the Connect to Multi-Domain tab .
9-77 Cisco 6400 Service Connection Manager User Guide OL-0569-01 Chapter 9 Service/Subscriber Provisioning Subscriber Provisioning Note A Subscriber connection object is automatically created and plac.
9-78 Cisco 6400 Service Connection Manager User Guide OL-0569-01 Chapter 9 Service/Subscriber Provisioning Subscriber Provisioning Disconnecting a Subscriber from a Service Instance T o disconnect a subscriber from a service instance, follow these steps: Step 1 Select the Cisco 6400 U A C, Subscriber , Disconnect s option from an NSP card.
9-79 Cisco 6400 Service Connection Manager User Guide OL-0569-01 Chapter 9 Service/Subscriber Provisioning Subscriber Provisioning Step 5 Click Y es to disconnect the subscriber . The Action Report window appears conf irming that the subscriber was disconnected.
9-80 Cisco 6400 Service Connection Manager User Guide OL-0569-01 Chapter 9 Service/Subscriber Provisioning Administration Administration Editing a Currently Connected Subscriber’s Details This operation can be performed without disconnecting the subscriber .
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