Benutzeranleitung / Produktwartung CP7921GAK9RF des Produzenten Cisco Systems
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Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883 Cisco Unif ied Wireless IP Phone 7921G Phone Guide f or Cisco Unif ied Communications Manager 7 .
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Cisco Unified Wireless IP Phone 7921G Phone Guide for Cisco Unif ied Communication s Manager 7.0 iii Contents Quick Reference vii Using the Phone vii Shortcut Keys and Buttons vii Common Phone T asks .
iv OL-16131-01 Understanding Feature Buttons and Menus 25 Accessing the Help System on Y our Phone 26 Using Phone Buttons 27 Understanding Lines vs. Calls 27 Understanding Line and Call Icons 28 Under.
Cisco Unified Wireless IP Phone 7921G Phone Guide for Cisco Unif ied Communication s Manager 7.0 v Picking Up a Redirected Call on Y our Phone 52 Storing and Retrieving Parked Ca lls 53 Logging Out of.
vi OL-16131-01 Directory Dialing 76 Using Corporate Directory on Y our Phone 77 Using Personal Directory on Y our Phone 77 Cisco Unified CallManager Release 4.
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Softkey Definitions AbbrDial Dial using a speed dial index number Barge Add yourself to a call on a shared line CallBack Receive notificati on when a busy extension becomes avail able CFwdAll Set up/c.
Cisco Unified Wireless IP Phone 7921G Phone Guide for Cisco Unif ied Communication s Manager 7.0 1 Getting Started Using this Guide This guide provides y ou with an overview of the fea tures available on your p hone.
2 OL-16131-01 Finding Additional Information Y ou can access the most current Cisco document ation on the W orld Wide W eb at this URL: http://www.cisco.com/en/US/products/hw/phones/ps 379/tsd_products_support_series_home.html Y ou can access the Cisco website at this URL: http://www.
Getting Started Cisco Unified Wireless IP Phone 7921G Phone Guide for Cisco Unif ied Communication s Manager 7.0 3 War n in g V oice over IP (V oIP) service and the emergency calling service do not func tion if power fails or is disrupted.
4 OL-16131-01 War n in g Do not dispose of the battery pack in fire or water . The battery may explode if placed in a fire. Caution The battery pack is intended for use only with this device. Caution Do not disassemble, crush, puncture, or incinerate the battery p ack.
Getting Started Cisco Unified Wireless IP Phone 7921G Phone Guide for Cisco Unif ied Communication s Manager 7.0 5 Caution Use only the Cisco power supply that is compatible with your phone.
6 OL-16131-01 • Shorten the length of the external dev ice cable. • Apply ferrites or other su ch devices on the cables for the e xternal device. Cisco cannot guarantee the performa nce of the syst em because Cisco has no control over the quality of external devices, cables, and connectors.
Connecting Y our Phone Cisco Unified Wireless IP Phone 7921G Phone Guide for Cisco Unif ied Communication s Manager 7.0 7 Connecting Your Phone Y our system administrator will configure your new Cisco Unified W ireless IP Phone to connect to the corporate wireless network and the IP telephony network.
8 OL-16131-01 Charging the Phone Battery Y ou can charge the battery in your wireless IP ph one by connectin g the AC power supply or the USB cable to your phone.
Connecting Y our Phone Cisco Unified Wireless IP Phone 7921G Phone Guide for Cisco Unif ied Communication s Manager 7.0 9 Note Y ou can also charge your battery by using a desktop charger or a multi-charger . For more information, see the Cisco Unified Wireless IP Phone 7921G Accessory Guid e .
10 OL-16131-01 T o charge the battery in the phone using the AC power su pply , use this diagram: 1 AC plug adapter—Insert the AC plug adapter into the slot on the power supply . 2 AC power supply—Insert into an AC outlet. 3 Phone connector on AC power supply cable—Insert into the connector slot at bottom of phone.
Connecting Y our Phone Cisco Unified Wireless IP Phone 7921G Phone Guide for Cisco Unif ied Communication s Manager 7.0 11 Using the USB Cable and USB Port on the PC to Charge the Battery Y ou can charge the battery in the phone by connec ting your phone with a USB cable to a USB port on your PC.
12 OL-16131-01 Powering On the Phone After charging the battery , you must power on the phone to make and receiv e calls. Tip Y our idle phone screen can turn off after a time in terval.
Connecting Y our Phone Cisco Unified Wireless IP Phone 7921G Phone Guide for Cisco Unif ied Communication s Manager 7.0 13 Setting Username and Passwords When powering on your phone for the first time, in some networks, you might need to set your username and password to access the wireless ne twork.
14 OL-16131-01 Registering with TAPS After your phone is conne cted to the wireless LAN network, y our system administrator might ask you to auto-register your phone using T APS (T ool for Auto-Registered Phones Support). T APS might be used for a new phone or to replace an existing phone.
Connecting Y our Phone Cisco Unified Wireless IP Phone 7921G Phone Guide for Cisco Unif ied Communication s Manager 7.0 15 deployed, there is not a sing le “best” solution th at is optimal for all environments.
16 OL-16131-01 Securing the Phone with a Lock Set and Cable Lock Y ou can secure the Cisco Unified W ireless IP Phone 79 21G to a desk top by ordering the lock set from Cisco. For more information, refer to the Cisco Unified Wireless IP Phon e 7921G Accessory Guide .
Connecting Y our Phone Cisco Unified Wireless IP Phone 7921G Phone Guide for Cisco Unif ied Communication s Manager 7.0 17 Y ou can secure your Cisco Unified Wireless IP Phone 7921G Desktop Charger by using a laptop cable lock. The lock connec ts to the security slot on the side of the d esktop charger , and the cable can be secured to a desktop.
18 OL-16131-01 An Overview of Your Phone Yo u r C i s c o Unified Wireless IP Phone 7921G is a full-feature telephone that provides v oice communication over the same wireless LAN that yo ur computer uses, allowing you to place and receive phone calls, put calls on hold, transf er calls, make co nference calls, and so on.
An Overview of Y our Phone Cisco Unified Wireless IP Phone 7921G Phone Guide for Cisco Unif ied Communication s Manager 7.0 19 Understanding Buttons and Hardware Y ou can use the graphic below to identify buttons and hardware on your phone.
20 OL-16131-01 2 Headset port Port for plugging in a headset or ear bud. 3 Speaker button T o ggles the sp eaker mode on or off for the phone. 4 Right softkey button Activates the Options menu for access to the list of softkeys. Sometimes displays a softkey label.
An Overview of Y our Phone Cisco Unified Wireless IP Phone 7921G Phone Guide for Cisco Unif ied Communication s Manager 7.0 21 10 Asterisk (*) key T oggles between Ring and V ibrate mode.
22 OL-16131-01 Understanding Phone Screen Features Because the Cisco U nified Wireless IP Phone 7921G has only two softkeys, the Options softkey displays the list of available feature options for th e phone. The features in the Options list ch ange depending on whether the phone is idle o r in an active call.
An Overview of Y our Phone Cisco Unified Wireless IP Phone 7921G Phone Guide for Cisco Unif ied Communication s Manager 7.0 23 1 Phone Status line Displays these icons (if active) a nd your directory .
24 OL-16131-01 Understanding the Home Screen Display The home screen is the display on your phone screen when it i s idle. A home screen can be the main phone screen or Line V iew . Y our system administra tor determines how the home screen is displayed on your phone.
An Overview of Y our Phone Cisco Unified Wireless IP Phone 7921G Phone Guide for Cisco Unif ied Communication s Manager 7.0 25 Home Screen in Line View This is a home screen in Live View .
26 OL-16131-01 Accessing the Help S ystem on Your Phone Y our phone provides an online help system. Help topics a ppear on the screen. Select a menu option Do one of these actions: • Press the keypad number key for the item. • Scroll to highlight the item, and then press the button (center of the navigation button).
An Overview of Y our Phone Cisco Unified Wireless IP Phone 7921G Phone Guide for Cisco Unif ied Communication s Manager 7.0 27 Using Phone Buttons The phone keypad and buttons provide these shortcut s to frequ ently used functions. Understanding Lines vs.
28 OL-16131-01 Understanding Line and Call Icons This is what your main phone screen looks like with two a ctive calls, one on hold (23827) and another connected (3956933). Y our phone displays these icons to help you determine the line and call state.
An Overview of Y our Phone Cisco Unified Wireless IP Phone 7921G Phone Guide for Cisco Unif ied Communication s Manager 7.0 29 Understanding Out-of-Range Alerts Y our system administrator can configure your phone to send you an audible alert (beep) when you are out of range of the wireless network.
30 OL-16131-01 Understanding Feature Availability The operation of your Cisco Unified Wireless IP Phone 7921G and the features available to you may vary , depending on the call processing agent used by your company and also on how your company’ s phone support team has configured your phone system.
Basic Call Ha ndling Cisco Unified Wireless IP Phone 7921G Phone Guide for Cisco Unif ied Communication s Manager 7.0 31 Basic Call Handling Y ou can perform basic call-handling tasks using a rang e of features and services. Feature av ailability can vary; see your system admi nistrator for more information.
32 OL-16131-01 Tips • When you start to dial a number , your phone tries to anticipate the number you are di aling by displaying matching numbers from your Placed Calls log. This is ca lled Auto Dial. T o call a number displayed with Auto Dial, scrol l to the number and press .
Basic Call Ha ndling Cisco Unified Wireless IP Phone 7921G Phone Guide for Cisco Unif ied Communication s Manager 7.0 33 • If parties on a call hear a beep tone, the call mi ght be monitored or recorded. Ask your system administrator for more information.
34 OL-16131-01 Dial from a corporate directory on your phone 1. Choose > Directory Services > Corporate Directory (name can vary). 2. Use your keypad to enter a name. 3. Press Options > Submit . 4. Press the number key for the listing or scroll to a listing.
Basic Call Ha ndling Cisco Unified Wireless IP Phone 7921G Phone Guide for Cisco Unif ied Communication s Manager 7.0 35 Tip Obtain this information from your system administ rator before using Mobile V oice Access to make a call: • Mobile V oice Access number • End user PIN Place a call using your Extension Mobility profile 1.
36 OL-16131-01 Answering a Call Y ou can answer a call by using severa l options, if they are available on your phone. If you want to... Then... For more information, see... Answer a call Press . Usi ng Any Key to Answer the Phone, page 72 Silence the ring for an incoming call Press or .
Basic Call Ha ndling Cisco Unified Wireless IP Phone 7921G Phone Guide for Cisco Unif ied Communication s Manager 7.0 37 Tips • T o use any button to answer a call, se e Changing K eypad Settings, page 72 . • Y ou can answer an incoming call even when th e keypad is locked.
38 OL-16131-01 Using Hold and Resume Y ou can hold and resume calls. When you put a call on hold, the Hold icon appears next to th e caller ID in the call view . If the Hold Reversion feature is enabled for your phone, calls that you leave on hold will revert back to ringing on your phone after a certa in length of time.
Basic Call Ha ndling Cisco Unified Wireless IP Phone 7921G Phone Guide for Cisco Unif ied Communication s Manager 7.0 39 Using Mute With Mute enabled, you can hear other parties on a call, but they cannot hear you. Y ou can use Mute with the phone or a headset.
40 OL-16131-01 Transferring Calls T ransfe r redirects a connected call. The target is the number to which you want to transfer the call. If you want to... Then... Switch an in-progress call on your wireless IP phone to a mobile phone 1. Press Options > Mobility and select Send call to mobile .
Basic Call Ha ndling Cisco Unified Wireless IP Phone 7921G Phone Guide for Cisco Unif ied Communication s Manager 7.0 41 Tips • If on-hook transfer is enabled on your phone, you can either disconnect to complete the transfer , or choose Options > T rnsfer and then disconnect.
42 OL-16131-01 Tips • Enter the call forward target number exactly as you would dial it from your phone. For example, enter an access code or the area code, if necessary .
Basic Call Ha ndling Cisco Unified Wireless IP Phone 7921G Phone Guide for Cisco Unif ied Communication s Manager 7.0 43 • If both DND and auto-answer are enabled, only interco m calls will be auto-answered. Making Conference Calls Y our Cisco Unified IP Phone allow s you to talk si multaneously with multiple parties in a conference call .
44 OL-16131-01 Using Conference Features Y ou can create a conferenc e in various ways, depe nding on y our needs and the features that are available on your phone: • Conference—Allows you to crea te a standard (ad hoc) confe rence by calling each participant.
Basic Call Ha ndling Cisco Unified Wireless IP Phone 7921G Phone Guide for Cisco Unif ied Communication s Manager 7.0 45 Tips • Calls must be on t he same line befo re you can add them to a conference. If calls are on different lines, transfer them to a single line before usi ng Confrn or Join .
46 OL-16131-01 Tips • If you frequently join more than two parties into a single conference, you might find it useful to first select the calls that you want to join, then p ress Options > Join to complete the action. • When Join completes, caller ID changes to “C onference.
Basic Call Ha ndling Cisco Unified Wireless IP Phone 7921G Phone Guide for Cisco Unif ied Communication s Manager 7.0 47 Tip If you call a secure M eet-Me conf erence number from a non-secure phone, your phone displays the message, “Device Not Authorized .
48 OL-16131-01 Placing or Receiving Intercom Calls Y ou can place an intercom call to a target phone th at auto-answers th e call in speakerphone mode with mute activated. The one-way intercom call allows you to deliver a short message to the recipient.
Basic Call Ha ndling Cisco Unified Wireless IP Phone 7921G Phone Guide for Cisco Unif ied Communication s Manager 7.0 49 Tip If you log into your phone every day using your Exte nsion Mobility profile, make sure that your system administrator configures your Extension Mob ility profile to i nclude the intercom feature.
50 OL-16131-01 Advanced Call Handling Advanced call-handling tasks involve special features that your syst em administrator might configure for your phone depending on your call-handling needs and work environment. Speed Dialing Speed dialing allows you to press a hot key or se lect from a li sting to place a call.
Advanced Call Ha ndling Cisco Unified Wireless IP Phone 7921G Phone Guide for Cisco Unif ied Communication s Manager 7.0 51 T o make a call, select a speed dial ( ) from the Line V iew . For more inf ormation, see Using Speed Dial and Fast Dial, page 51 and Setting Up Speed Dials on the Web, page 88 .
52 OL-16131-01 Picking Up a Redirected Call on Your Phone Call PickUp allows you to answer a call that is ringing on a coworker’ s phone by redirecting the call to your phone. Y ou might use Call PickUp if you share call-handling with coworkers. Use speed-dial numbers to call other numb ers (not in Phone Book) 1.
Advanced Call Ha ndling Cisco Unified Wireless IP Phone 7921G Phone Guide for Cisco Unif ied Communication s Manager 7.0 53 Tips • If multiple calls are available for pickup, your ph one picks up the oldest call first (the c all that has been ringing for the longest time).
54 OL-16131-01 Tip Y ou have a limited time to retrieve a parked cal l befo re it reverts to ringing at the original numb er . See your system administrator for details. Logging Out of Hunt Groups If your organization receives a large number of incoming calls, you might be a member of a hunt group.
Advanced Call Ha ndling Cisco Unified Wireless IP Phone 7921G Phone Guide for Cisco Unif ied Communication s Manager 7.0 55 Using a Shared Line Y our system administrator might ask you to use a shared.
56 OL-16131-01 Understanding Barge Features cBarge and Barge Depending on how your phone is configured, you can add yourself to a non-private call on a shared line using either Barge or cBarge. • cBarge converts the call into a standard confer ence, allowing you to add new participants.
Advanced Call Ha ndling Cisco Unified Wireless IP Phone 7921G Phone Guide for Cisco Unif ied Communication s Manager 7.0 57 Preventing Others from Viewin g or Joining a Shared-Line Call If you share a phone line, you can use the Privacy feature to prevent others who share the line from viewing or barging (adding themselves to) your call s.
58 OL-16131-01 Tips • Y our phone might play an audible indicator to alert you when a call is ringing on the mo nitored line (BLF Pickup only). • BLF Pickup answers th e oldest ringing call first (i f the line that you are monitoring has more than one ringing call).
Advanced Call Ha ndling Cisco Unified Wireless IP Phone 7921G Phone Guide for Cisco Unif ied Communication s Manager 7.0 59 Y our phone can support these types o f calls: • Authenticated call—The identities of all phones particip ating in the call have been verified.
60 OL-16131-01 Tracing Suspicious Calls If you are receiving suspicious or malicious calls, your system administrator can add the Malicious Call Identification (MCID) feature to your phone. This feature enables you to identify an active call as suspicious, which initiates a series of auto mated tracking and notification messages.
Advanced Call Ha ndling Cisco Unified Wireless IP Phone 7921G Phone Guide for Cisco Unif ied Communication s Manager 7.0 61 Tips • When you make or receive an MLPP-enabled call, you will hear special ring tones and call-w aiting tones that differ from the standard tones.
62 OL-16131-01 Tips • EM automatically logs you out after a certain amount of time. Y ou system administrato r establishes this time limit. • Changes that you make to your EM profile (from th e User Options web pages) take effect the next time that you log in to EM on a phone.
Advanced Call Ha ndling Cisco Unified Wireless IP Phone 7921G Phone Guide for Cisco Unif ied Communication s Manager 7.0 63 Tips • When calling Mobile V oice Access, yo u need to enter the number yo.
64 OL-16131-01 The Application Button can also be configured to st art an application immediately after you press it, or only after you hold it for several seconds.
Using a Handset, Headset, and Spe akerphone Cisco Unified Wireless IP Phone 7921G Phone Guide for Cisco Unif ied Communication s Manager 7.0 65 Using a Handset, Headset, and Speakerphone Y ou can use your phone as a mobile handset, a speakerphone, with a headset, or with the speakerphone in the d esktop charger .
66 OL-16131-01 Tip If you unplug the headset or remove the phone from the desktop charger , the phone reverts to the speaker mode for features that typically use the spea kerphone for incoming calls, such as AutoAnswer or intercom calls. Switch to the desktop charger speakerphone 1.
Using a Handset, Headset, and Spe akerphone Cisco Unified Wireless IP Phone 7921G Phone Guide for Cisco Unif ied Communication s Manager 7.0 67 Obtaining Headsets Y our phone supports wired headset jack types w i th a 2.5 mm, 3-band/ 4 conn ector . For information about purchasing headsets, see Headset Information, page 14 .
68 OL-16131-01 Changing Phone Settings Y ou can personalize your wireless IP phone by adjusting sound settings, volume levels, display options, and keypad settings. Y ou can also view your Network Profiles fro m the Settings menu. Customizing Rings Y ou can customize your phone by choosing a ring type for each line.
Changing Phone Se ttings Cisco Unified Wireless IP Phone 7921G Phone Guide for Cisco Unif ied Communication s Manager 7.0 69 Tips • Y ou cannot modify the Ring Settings for the wireless IP phone from the User Options web pages. • T o return to the Settings menu, press Back after saving the ch ange or press to return to the main screen.
70 OL-16131-01 Adjust the phone volume level 1. Choose > Phone Settings > Sound Settings > V olumes. 2. Select Handset . 3. Press to increase the volume or to decrease the volume. 4. Press Save to make the change or Cancel . Adjust the hea dset volume level 1.
Changing Phone Se ttings Cisco Unified Wireless IP Phone 7921G Phone Guide for Cisco Unif ied Communication s Manager 7.0 71 Customizing the Phone Screen Y ou can customize the left softkey (when the phone is idle), your phone screen display brightness, and the language on your phone screen.
72 OL-16131-01 Changing Keypad Settings Y ou can set the keypad to automatically lo ck, to make tones, and to answer a call. See these sections for more information: • Using Any Key to Answer the Ph.
Changing Phone Se ttings Cisco Unified Wireless IP Phone 7921G Phone Guide for Cisco Unif ied Communication s Manager 7.0 73 Setting the Keypad to Automatically Lock T o keep from press ing keys and re dialing cal ls acci dentally , use the keypad auto lock featu re.
74 OL-16131-01 Changing the Keypad Tones Y ou can enable or disa ble the tones when you press a key on your keypad. Viewing Your Network Profile List Network profiles provide predefined settings for ac cess to the wireless networ k and for authentication and encryption in your system.
Using Call Logs and Directories Cisco Unified Wireless IP Phone 7921G Phone Guide for Cisco Unif ied Communication s Manager 7.0 75 Using Call Logs and Directories This section describes how you can use call logs and directories in the Directory menu.
76 OL-16131-01 Tip • Y our phone might be set up for internation al call logging, which is indicated by a “+ ” symbol on the call logs, redial, or call di rectory entries.
Using Call Logs and Directories Cisco Unified Wireless IP Phone 7921G Phone Guide for Cisco Unif ied Communication s Manager 7.0 77 Using Corporate Directory on Your Phone Y ou can use a corporate directory to place calls to coworkers. Tips • Use the numbers on your keypad to enter characters on your phone screen.
78 OL-16131-01 Cisco Unified Communications Manager Release 5.1 and Later This section describes how to set up and use Personal Directory on your phone when you are connected to a Cisco Unified Communications Manager 5.0 or later . Alternately , see Using Personal Directory on the Web, page 89 .
Using Call Logs and Directories Cisco Unified Wireless IP Phone 7921G Phone Guide for Cisco Unif ied Communication s Manager 7.0 79 Add a new P AB entry 1. Access Personal Address Book . 2. Access the Sea rch page and choose Options > Submit . (Y ou do not need to input search information first.
80 OL-16131-01 Tips • Y our system administrator can provi de the user ID and PIN that you need to log in to Personal Directory . • Personal Directory automatically logs you out after a certain amount of time . This time limit can vary . Ask your system administrator for more information.
Using Call Logs and Directories Cisco Unified Wireless IP Phone 7921G Phone Guide for Cisco Unif ied Communication s Manager 7.0 81 If you want to... Then... Add a contact to your phone book 1. Choose > Phone Book or press Ph Book (if available). 2.
82 OL-16131-01 Search for a contact in your phone book 1. Choose > Phone Book or press Ph Book (if available). 2. Choose Options > Mode and enter the text to search.
Using Call Logs and Directories Cisco Unified Wireless IP Phone 7921G Phone Guide for Cisco Unif ied Communication s Manager 7.0 83 Tips • After you assign a speed dial to a contac t number , a speed dial icon and number appear underneath the phone number in the contact details.
84 OL-16131-01 Accessing Voice Messages When the phone displays “Y ou Have V oiceM ail” or a red blinking light, you can a ccess your messages from your phone. Note Y our company determines the voic e message serv ice that your phone sy stem uses.
Accessing Y our User Opti ons Web Pages Cisco Unified Wireless IP Phone 7921G Phone Guide for Cisco Unif ied Communication s Manager 7.0 85 Accessing Your User Options Web Pages Y our wireless IP phone is a network device th at can share information with other network devices in your company , including your personal computer .
86 OL-16131-01 Tips for Navigating the User Options Web Pages • Select your device from the menu pa ge to see all of your options. • Click Update to apply and save your change s. • Click Return to the Menu to get back to the context-sensitive menu.
Accessing Y our User Opti ons Web Pages Cisco Unified Wireless IP Phone 7921G Phone Guide for Cisco Unif ied Communication s Manager 7.0 87 Cisco Unified Communications Manager Release 5.
88 OL-16131-01 Tip Use the Device Config uration page to acce ss all of the configuration option s available for yo ur phone (other pages might not provid e access to all options). Configuring Features an d Services on the Web These topics describe how to configure features and services from your User Options web pages a fter logging in.
Accessing Y our User Opti ons Web Pages Cisco Unified Wireless IP Phone 7921G Phone Guide for Cisco Unif ied Communication s Manager 7.0 89 Note For help using speed-dial features, see Speed Dialing, page 50 . Tips • Y ou can have up to six numbers appear in your Li ne V iew screen (a combination of line and sp eed dial numbers).
90 OL-16131-01 Note Y ou can also access P AB and Fa st Dials from your phone. See Using Personal Directory on Your Phone, page 77 . Using Your Personal Address Book on the Web This section describes how to use your P AB from your User Options web pages.
Accessing Y our User Opti ons Web Pages Cisco Unified Wireless IP Phone 7921G Phone Guide for Cisco Unif ied Communication s Manager 7.0 91 Tips, • Y ou can create up to 500 Fast Di al and P AB entries. • Y ou can create a new Fast Dia l entry without using a P AB entry .
92 OL-16131-01 Setting Up Phone Services on the Web Phone services can include special phone features, network da ta, and web-based information (such as stock quotes and movie listing s). Y ou must f irst subscr ibe to a phone service before accessing it on your phone.
Accessing Y our User Opti ons Web Pages Cisco Unified Wireless IP Phone 7921G Phone Guide for Cisco Unif ied Communication s Manager 7.0 93 Controlling User Settings on the Web User settings include your password, PIN, and language (locale) setting s.
94 OL-16131-01 Tips • Use your PIN to log in to Cisco Extension M o bility or Personal Directory on your phone. • Use your password to log in to your User Op tions web pages and Cisco W ebDialer on your personal computer . • For more information about these serv ices, ask your system administrator .
Accessing Y our User Opti ons Web Pages Cisco Unified Wireless IP Phone 7921G Phone Guide for Cisco Unif ied Communication s Manager 7.0 95 Tip Y ou cannot change the Ring Settings for the pho ne from the User Options web pages.
96 OL-16131-01 If you want to... Then... Use W ebDialer with your User Options directory 1. Log in to your User Options web pages. See Accessing Your User Options Web Pages, page 87 . 2. Choose User Options > Directory and search for a coworker . 3.
Accessing Y our User Opti ons Web Pages Cisco Unified Wireless IP Phone 7921G Phone Guide for Cisco Unif ied Communication s Manager 7.0 97 Setting Up Phones and Access Lists for Mobile Connect When u.
98 OL-16131-01 If you want to... Then do this after you log in... Create an access list 1. Choose User Options > Mobi lity Se ttings > Access Lists . 2. Click Add New . 3. Enter a name to identify the access list and a descrip tion (optional). 4.
Accessing Y our User Opti ons Web Pages Cisco Unified Wireless IP Phone 7921G Phone Guide for Cisco Unif ied Communication s Manager 7.0 99 Add a new remote destination 1. Choose User Options > Mobility Setti ngs > Remote Destinations . 2. Click Add New .
100 OL-16131-01 Understanding Additional Configuration Options Y our system administrator can configure y our p hone to use specific softkey templates along with special services and fe atures, if appropriate.
Understanding Additional Configu ration Options Cisco Unified Wireless IP Phone 7921G Phone Guide for Cisco Unif ied Communication s Manager 7.0 101 Share phones or office space with coworkers Consider using: • Call Park to store and retrieve calls without using the transfer feature.
102 OL-16131-01 Troubleshooting Your Phone This section provides troubleshooting information for your wireless IP phone. General Troubleshooting This section provides information to help you troubleshoot g eneral problems with your phone. For more information, see your system administrator .
T roubleshooting Y our Phone Cisco Unified Wireless IP Phone 7921G Phone Guide for Cisco Unif ied Communication s Manager 7.0 103 Viewing Phone Administration Data Y our system administrator might ask you to ac cess administration data on your phone for troubleshooting purposes.
104 OL-16131-01 Using the Quality Reporting Tool Y our system administrator may temporarily configure your phone with the Quality Reporting T ool (QR T) to troubleshoot performance problems. Y ou can choose Optio ns > QR T to submit information to your system administrator .
Cisco One-Y ear Limited Hardware Warranty T erms Cisco Unified Wireless IP Phone 7921G Phone Guide for Cisco Unif ied Communication s Manager 7.0 105 Cisco One-Year Limited Hardware Warranty Terms There are special terms applicable to your hardware wa rranty and various services that you can use during the warranty period.
106 OL-16131-01.
Cisco Unified Wireless IP Phone 7921G Phone Guide for Cisco Unif ied Communication s Manager 7.0 1 Index A abbreviated dialing 88 access li sts creating 98 accessibility 6 accessories for phone 14 ad .
2 OL-16131-01 call pickup 52 call waiting 36 CallBack 34 call-handling, advanced 50 call-handling, basic 31 calls answering 36 blocking 42 compared to lines 27 conference features for 43 ending 37 for.
Cisco Unified Wireless IP Phone 7921G Phone Guide for Cisco Unif ied Communication s Manager 7.0 3 removing phone from 66 using 66 dialing, options for 31, 33 directory corporate, using 77 option desc.
4 OL-16131-01 line state 28 signal strength 12 icons, for cal l states 28 indicator light blink rates 19 blinks green 12 colors 19 in service 12 installing, Cisco Unified Wireless IP Phone 7 interc om.
Cisco Unified Wireless IP Phone 7921G Phone Guide for Cisco Unif ied Communication s Manager 7.0 5 Multilevel Precedence and Preemption (MLPP) 60 multiple calls, handling 39 mute button 21 mute, using.
6 OL-16131-01 button 64 using 64 Q Quality Reporting Tool (QRT), usi ng 104 R received calls, records of 75 redial 31 regulatory domains 5 remote destination 62 creating 99 ring schedule 99 turn off a.
Cisco Unified Wireless IP Phone 7921G Phone Guide for Cisco Unif ied Communication s Manager 7.0 7 status line, viewing 24 subscriptions, for phone services 92 suspicious calls, tracing 60 switching c.
8 OL-16131-01 wired headset icon 65 port 65 using 65 wireless network data, locating 103.
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