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iii Cisco Video Surveillance 4300 and 4500 Hi gh-Definition IP Ca meras User Guide OL-19609-04 CONTENTS Preface v Overview v Organization v Obtaining Documentation, Obtaining Support, and Security Gui.
Contents iv Cisco Video Surveillance 4300 and 4500 High-Definiti on IP Cameras User Guide OL-19609-04 Network Setup Windows 3-16 Basic Settings Window 3-16 IP Addressing Window 3-17 Time Settings Window 3-18 Discovery Settings Window 3-2 0 SNMP Settings Window 3-21 802.
v Cisco Video Survei llance 4300 and 4500 Hi gh-Definition IP Ca meras User Guide OL-19609-04 Preface Overview This document, Cisco V ideo Surveillance I P Camera User Guide , pro vides information about installing, confi guring, using, managing, and troub leshoo ting the Cisco 4000 Series V ideo Surveillance High-Defi nition IP Cameras.
vi Cisco Video Surveillance 4300 and 4500 High-Definiti on IP Cameras User Guide OL-19609-04 Preface Subscribe to the What’ s New in Cisco Pr oduct Documentation as a Really Simple Syndication (RSS) feed and set content to be deliv e red directly to your deskto p using a reader applicatio n.
CH A P T E R 1-1 Cisco Video Surveillance 4300 and 4500 High -Definition IP Cameras User Guide OL-19609-04 1 Overview This chapter pro vides an overvi ew of the Cisco 4000 Series V ideo Surveillance High-Def inition IP Cameras and their features.
1-2 Cisco Video Surveillance 4300 and 4500 High-Definiti on IP Cameras User Guide OL-19609-04 Chapter 1 Overvi ew IP Camera Physical Details • T wo-way audio communication— Audio can be encoded with the video.
1-3 Cisco Video Surveillance 4300 and 4500 High -Definition IP Cameras User Guide OL-19609-04 Chapter 1 Overview IP Camera Physical Details Figure 1 -1 Fr ont of IP Camera 1 Lens opening The IP camera supports a v ariety of C and CS moun t lenses, which attach here.
1-4 Cisco Video Surveillance 4300 and 4500 High-Definiti on IP Cameras User Guide OL-19609-04 Chapter 1 Overvi ew IP Camera Physical Details Figure 1-2 and the table that follo ws describe th e items on the rear of the IP camera. Figure 1 -2 Rear of IP Camer a 1 Pow er LED Lights bright when the IP camera is po wering up.
1-5 Cisco Video Surveillance 4300 and 4500 High -Definition IP Cameras User Guide OL-19609-04 Chapter 1 Overview IP Camera Physical Details Figure 1-3 and the table that follo ws describe th e item on the side of the IP camera.
1-6 Cisco Video Surveillance 4300 and 4500 High-Definiti on IP Cameras User Guide OL-19609-04 Chapter 1 Overvi ew DC Auto Iris Lens Connector Pinouts DC Auto Iris Lens Connector Pinouts Figure 1-4 and the table that follo ws descri be the pinouts of the DC auto iris lens co nnector on the IP camera.
CH A P T E R 2-1 Cisco Video Surveillance 4300 and 4500 High -Definition IP Cameras User Guide OL-19609-04 2 Getting Started This chapter pro vides instructions for installing and performing the initial setu p of the Cisco V ideo Surveillance IP Camera.
2-2 Cisco Video Surveillance 4300 and 4500 High-Definiti on IP Cameras User Guide OL-19609-04 Chapter 2 Getting Started Installing the IP Camera War ni ng The power supply must be placed indoors. Statement 331 Note If you use the IP camera outdoo rs, place the camera and the po wer supply in a suitable NEMA enclosure.
2-3 Cisco Video Surveillance 4300 and 4500 High -Definition IP Cameras User Guide OL-19609-04 Chapter 2 Getting Started Installing the IP Camera Step 3 Optional. Use th e audio Y cable that is pro vided with the IP camera to connect a sp eaker , microphone, or both devices to the audio port on the rear of the IP camera.
2-4 Cisco Video Surveillance 4300 and 4500 High-Definiti on IP Cameras User Guide OL-19609-04 Chapter 2 Getting Started Installing the IP Camera After you install the IP camera, follo w the instructions in the “Performing the Initi al Setup of the IP Camera” sectio n on page 2-5 to access and configure the camera.
2-5 Cisco Video Surveillance 4300 and 4500 High -Definition IP Cameras User Guide OL-19609-04 Chapter 2 Getting Started Performing the Initial Se tup of the IP Camera Performing the Initial Setup of t.
2-6 Cisco Video Surveillance 4300 and 4500 High-Definiti on IP Cameras User Guide OL-19609-04 Chapter 2 Getting Started Accessing the IP Came ra Step 6 After the IP camera reboots, start Internet Explor er and, in the Address f ield, enter the follo wing: protocol :// ip_address where: • pr otocol is HTTPS or HTTP .
2-7 Cisco Video Surveillance 4300 and 4500 High -Definition IP Cameras User Guide OL-19609-04 Chapter 2 Getting Started Understanding the IP Camera User Interface • ip_addr ess is the IP address of the IP camera. The def ault IP address is 192.168.0.
2-8 Cisco Video Surveillance 4300 and 4500 High-Definiti on IP Cameras User Guide OL-19609-04 Chapter 2 Getting Started Understanding the IP Camera User Inte rface IP Camera Windows The IP camera user interface includes these main window s: • Home windo w—Displays the information that is described in Ta b l e 2 - 3 .
2-9 Cisco Video Surveillance 4300 and 4500 High -Definition IP Cameras User Guide OL-19609-04 Chapter 2 Getting Started Adjusting Back Focus on the IP Camera • Setup windo w —Prov ides access to the IP camera co nf iguration windows. F or detailed informatio n, see Chapter 3, “Conf iguring and Managing the IP Camera.
2-10 Cisco Video Surveillance 4300 and 4500 High-Definiti on IP Cameras User Guide OL-19609-04 Chapter 2 Getting Started Powering the IP Camera On or Off T o adjust the back focus, perform t he follo wing steps while vie wing video from the camer a. For information abou t vie wing video, see Chap ter 4, “V ie wing Liv e V ideo.
2-11 Cisco Video Surveillance 4300 and 4500 High -Definition IP Cameras User Guide OL-19609-04 Chapter 2 Getting Started Resetting the IP Camera T able 2-4 Resetting the IP Camer a Reset T ype Procedure Remarks Reboot. Press and immediately release the Reset butto n.
2-12 Cisco Video Surveillance 4300 and 4500 High-Definiti on IP Cameras User Guide OL-19609-04 Chapter 2 Getting Started Resetting the IP Camera.
CH A P T E R 3-1 Cisco Video Surveillance 4300 and 4500 High -Definition IP Cameras User Guide OL-19609-04 3 Configuring and Managing the IP Camera The Cisco V ideo Surv eillance IP Camera pro vides conf iguration w indow s that you use to conf igure and manage the IP camera.
3-2 Cisco Video Surveillance 4300 and 4500 High-Definiti on IP Cameras User Guide OL-19609-04 Chapter 3 Co nfiguring and Manag ing the IP Camera Feature Setup Windows The configuration windo w s are o.
3-3 Cisco Video Surveillance 4300 and 4500 High -Definition IP Cameras User Guide OL-19609-04 Chapter 3 Configuring and Manag ing the IP Camera Feature Setup Windows • Pan T ilt Settings W indo w , .
3-4 Cisco Video Surveillance 4300 and 4500 High-Definiti on IP Cameras User Guide OL-19609-04 Chapter 3 Co nfiguring and Manag ing the IP Camera Feature Setup Windows If you chan ge any opt ions in this windo w , you must click the Sa ve Settings b u tton to save the changes.
3-5 Cisco Video Surveillance 4300 and 4500 High -Definition IP Cameras User Guide OL-19609-04 Chapter 3 Configuring and Manag ing the IP Camera Feature Setup Windows Multicast V ideo Port Enter the port on which the IP camera sends a mul ticast video stream.
3-6 Cisco Video Surveillance 4300 and 4500 High-Definiti on IP Cameras User Guide OL-19609-04 Chapter 3 Co nfiguring and Manag ing the IP Camera Feature Setup Windows Camera Settings Window The Camera.
3-7 Cisco Video Surveillance 4300 and 4500 High -Definition IP Cameras User Guide OL-19609-04 Chapter 3 Configuring and Manag ing the IP Camera Feature Setup Windows Sensiti vity Designates ho w the iris opening in the IP camera lens adjusts when auto iris mode is enabled.
3-8 Cisco Video Surveillance 4300 and 4500 High-Definiti on IP Cameras User Guide OL-19609-04 Chapter 3 Co nfiguring and Manag ing the IP Camera Feature Setup Windows Video Overlay Settings Window The.
3-9 Cisco Video Surveillance 4300 and 4500 High -Definition IP Cameras User Guide OL-19609-04 Chapter 3 Configuring and Manag ing the IP Camera Feature Setup Windows If you change the op tion in this windo w , you must click the Sa ve Settings button to sa ve the change.
3-10 Cisco Video Surveillance 4300 and 4500 High-Definiti on IP Cameras User Guide OL-19609-04 Chapter 3 Co nfiguring and Manag ing the IP Camera Feature Setup Windows Event Notification Window The Event No tificatio n windo w provides o ptions for ho w the IP camera handles e vents.
3-11 Cisco Video Surveillance 4300 and 4500 High -Definition IP Cameras User Guide OL-19609-04 Chapter 3 Configuring and Manag ing the IP Camera Feature Setup Windows – Event state—Indicates wheth.
3-12 Cisco Video Surveillance 4300 and 4500 High-Definiti on IP Cameras User Guide OL-19609-04 Chapter 3 Co nfiguring and Manag ing the IP Camera Feature Setup Windows Actions Check the desired check b oxes to de signate that actions that the IP camera takes when the correspondi ng trigger occurs.
3-13 Cisco Video Surveillance 4300 and 4500 High -Definition IP Cameras User Guide OL-19609-04 Chapter 3 Configuring and Manag ing the IP Camera Feature Setup Windows User Name If authentication is required on the primary serv er to which HTTP messages are sent, en ter the user name.
3-14 Cisco Video Surveillance 4300 and 4500 High-Definiti on IP Cameras User Guide OL-19609-04 Chapter 3 Co nfiguring and Manag ing the IP Camera Feature Setup Windows Patrol Sequence Window The Preset Settings windo w provides options for co nfiguring a patrol sequence for the IP ca mera.
3-15 Cisco Video Surveillance 4300 and 4500 High -Definition IP Cameras User Guide OL-19609-04 Chapter 3 Configuring and Manag ing the IP Camera Feature Setup Windows T o display the Patrol Sequ ence .
3-16 Cisco Video Surveillance 4300 and 4500 High-Definiti on IP Cameras User Guide OL-19609-04 Chapter 3 Co nfiguring and Manag ing the IP Camera Network Setup Windows Analytics Windows The Analytics windo ws provide access to options for conf iguring the Cisco video anal ytics feature.
3-17 Cisco Video Surveillance 4300 and 4500 High -Definition IP Cameras User Guide OL-19609-04 Chapter 3 Configuring and Manag ing the IP Camera Network Setup Windows IP Addressing Window The IP Addressing windo w provides options for conf iguring the IP address of the IP camera.
3-18 Cisco Video Surveillance 4300 and 4500 High-Definiti on IP Cameras User Guide OL-19609-04 Chapter 3 Co nfiguring and Manag ing the IP Camera Network Setup Windows Time Settings Window The T ime Settings windo w provides opti ons for se tting and maintaining t he time of the IP camera.
3-19 Cisco Video Surveillance 4300 and 4500 High -Definition IP Cameras User Guide OL-19609-04 Chapter 3 Configuring and Manag ing the IP Camera Network Setup Windows T able 3-1 1 Time Set tings Windo.
3-20 Cisco Video Surveillance 4300 and 4500 High-Definiti on IP Cameras User Guide OL-19609-04 Chapter 3 Co nfiguring and Manag ing the IP Camera Network Setup Windows Discovery Settings Window The Discov ery Settings wi ndow pro vides options for conf iguring the IP camera to work with Cisco Discov ery Protocol or Bonjour .
3-21 Cisco Video Surveillance 4300 and 4500 High -Definition IP Cameras User Guide OL-19609-04 Chapter 3 Configuring and Manag ing the IP Camera Network Setup Windows SNMP Settings Window The SNMP Settings w indow pro vides optio ns for configuring Simple Net work Management Proto col (SNMP) settings for the IP camera.
3-22 Cisco Video Surveillance 4300 and 4500 High-Definiti on IP Cameras User Guide OL-19609-04 Chapter 3 Co nfiguring and Manag ing the IP Camera Network Setup Windows Manually Conf igure Local Engine ID Click this radio b utton if you want to enter a lo cal engine ID manually , then enter a unique local engine ID.
3-23 Cisco Video Surveillance 4300 and 4500 High -Definition IP Cameras User Guide OL-19609-04 Chapter 3 Configuring and Manag ing the IP Camera Network Setup Windows 802.1x Settings Window The 802.1x Settings windo w provides options fo r configuring 802.
3-24 Cisco Video Surveillance 4300 and 4500 High-Definiti on IP Cameras User Guide OL-19609-04 Chapter 3 Co nfiguring and Manag ing the IP Camera Network Setup Windows IP Filter Settings Window The IP.
3-25 Cisco Video Surveillance 4300 and 4500 High -Definition IP Cameras User Guide OL-19609-04 Chapter 3 Configuring and Manag ing the IP Camera Network Setup Windows T o display the IP Filtering wind.
3-26 Cisco Video Surveillance 4300 and 4500 High-Definiti on IP Cameras User Guide OL-19609-04 Chapter 3 Co nfiguring and Manag ing the IP Camera Administration W indows Administration Windows The Adm.
3-27 Cisco Video Surveillance 4300 and 4500 High -Definition IP Cameras User Guide OL-19609-04 Chapter 3 Configuring and Manag ing the IP Camera Administration Windows T o display the Account Initi al.
3-28 Cisco Video Surveillance 4300 and 4500 High-Definiti on IP Cameras User Guide OL-19609-04 Chapter 3 Co nfiguring and Manag ing the IP Camera Administration W indows User Settings Window The User .
3-29 Cisco Video Surveillance 4300 and 4500 High -Definition IP Cameras User Guide OL-19609-04 Chapter 3 Configuring and Manag ing the IP Camera Administration Windows Maintenance Settings Window The .
3-30 Cisco Video Surveillance 4300 and 4500 High-Definiti on IP Cameras User Guide OL-19609-04 Chapter 3 Co nfiguring and Manag ing the IP Camera Administration W indows T able 3-19 Maintenance Set ti.
3-31 Cisco Video Surveillance 4300 and 4500 High -Definition IP Cameras User Guide OL-19609-04 Chapter 3 Configuring and Manag ing the IP Camera Administration Windows Firmware Settings Window The Firmwa re Setting s window lets yo u view informati on about th e firmware that i s installe d on the IP camera and upgrade the firmware.
3-32 Cisco Video Surveillance 4300 and 4500 High-Definiti on IP Cameras User Guide OL-19609-04 Chapter 3 Co nfiguring and Manag ing the IP Camera Administration W indows Device Processes Window The De vice Processes window displays the processes that occupy TCP or UDP ports, and lets you stop any of these processes.
3-33 Cisco Video Surveillance 4300 and 4500 High -Definition IP Cameras User Guide OL-19609-04 Chapter 3 Configuring and Manag ing the IP Camera Log Windows Password Complexity Window IP camera administrator and user passwords must al ways meet the requirements that are described in the “User Settings W indow” section on page 3-28 .
3-34 Cisco Video Surveillance 4300 and 4500 High-Definiti on IP Cameras User Guide OL-19609-04 Chapter 3 Co nfiguring and Manag ing the IP Camera Log Windows If you chan ge any opt ions in this windo w , you must click the Sa ve Settings b u tton to save the changes.
3-35 Cisco Video Surveillance 4300 and 4500 High -Definition IP Cameras User Guide OL-19609-04 Chapter 3 Configuring and Manag ing the IP Camera Log Windows Local Log Window The Local Log windo w lets you view th e log fil e that is stored on the IP camera.
3-36 Cisco Video Surveillance 4300 and 4500 High-Definiti on IP Cameras User Guide OL-19609-04 Chapter 3 Co nfiguring and Manag ing the IP Camera Log Windows T o display the Local Log window , access .
3-37 Cisco Video Surveillance 4300 and 4500 High -Definition IP Cameras User Guide OL-19609-04 Chapter 3 Configuring and Manag ing the IP Camera Log Windows Ta b l e 3 - 2 5 describes the messages that can appea r in the IP camera log file. When you vie w the log f ile, each message includes the date an d time that it was lo gged.
3-38 Cisco Video Surveillance 4300 and 4500 High-Definiti on IP Cameras User Guide OL-19609-04 Chapter 3 Co nfiguring and Manag ing the IP Camera Log Windows DEF A UL TS_RESTO RED Factory def aults restored successful ly by u se r < user > < IP addr ess or hostname >.
3-39 Cisco Video Surveillance 4300 and 4500 High -Definition IP Cameras User Guide OL-19609-04 Chapter 3 Configuring and Manag ing the IP Camera Log Windows IR_FIL TER_NIGHT _A UTO IR f ilter changed t o night automatically . The IP camera enabled its ni ght filt er automatically .
3-40 Cisco Video Surveillance 4300 and 4500 High-Definiti on IP Cameras User Guide OL-19609-04 Chapter 3 Co nfiguring and Manag ing the IP Camera Log Windows ST AR T_STREAM Channel < ch annel ID > started streaming to user <user> <IP addr ess or hostname> .
CH A P T E R 4-1 Cisco Video Surveillance 4300 and 4500 High -Definition IP Cameras User Guide OL-19609-04 4 Viewing Live Video After you install and set up the Cisco V ideo Surveillance IP Camera as .
4-2 Cisco Video Surveillance 4300 and 4500 High-Definiti on IP Cameras User Guide OL-19609-04 Chapter 4 Viewing Live Video V ideo Resolution drop-do wn list Choose the resolut ion for video transmission . The resolutions in this drop-do wn list depend on the video stan dard that you selected.
4-3 Cisco Video Surveillance 4300 and 4500 High -Definition IP Cameras User Guide OL-19609-04 Chapter 4 Viewing Live Video Saturation slider T o control the saturation of the video from t he IP camera, drag the slider , or enter a v alue from 1 through 100 an d press the Enter key .
4-4 Cisco Video Surveillance 4300 and 4500 High-Definiti on IP Cameras User Guide OL-19609-04 Chapter 4 Viewing Live Video Restor e butt on Displays the default v ideo image, which is not rotated an d not re versed. Full Scre en butto n Displays the video image in full screen mode.
4-5 Cisco Video Surveillance 4300 and 4500 High -Definition IP Cameras User Guide OL-19609-04 Chapter 4 Viewing Live Video Presets contr ols Preset drop-do wn list Displays a list of preset positio ns that you ha ve set for the IP camera. When you choose a preset position from this list, the IP camera mo ves to that position.
4-6 Cisco Video Surveillance 4300 and 4500 High-Definiti on IP Cameras User Guide OL-19609-04 Chapter 4 Viewing Live Video Right Arro w toggle but t o n Click the Right Arro w to display the pan/tilt speed contro ls. The button changes to the Left Arro w button.
4-7 Cisco Video Surveillance 4300 and 4500 High -Definition IP Cameras User Guide OL-19609-04 Chapter 4 Viewing Live Video Motion detection control s Note These controls appear when yo u click the Up Arrow in the Moti on Detection area and are av ailable only viewing th e primary (H.
4-8 Cisco Video Surveillance 4300 and 4500 High-Definiti on IP Cameras User Guide OL-19609-04 Chapter 4 Viewing Live Video Full Scre en check box Becomes av ailable when you click check Enable Motion Detection check b ox. Check the Full Screen check box to cause the IP camera to examine the entire video f ield for acti vity .
CH A P T E R 5-1 Cisco Video Surveillance 4300 and 4500 High -Definition IP Cameras User Guide OL-19609-04 5 Troubleshooting This chapter describes some common probl ems that may be encountered while usin g the IP camera and provid es possible solutions.
5-2 Cisco Video Surveillance 4300 and 4500 High-Definiti on IP Cameras User Guide OL-19609-04 Chapter 5 Troubleshooting Symptom The motion detection feature does no t send e-mail alerts.
IN-1 Cisco Video Surveillance 4300 and 4500 Hi gh-Definition IP Ca meras User Guide OL-19609-04 INDEX Numerics 802.1x Settin gs window options 3-23 overview 3-23 A About link 2-8 Account Initializati .
Index IN-2 Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Gu ide OL-19609-04 Camera Settings w indow 3-6 Device Processes window 3-32 Discovery Settings wind ow 3-20 Event Noti.
Index IN-3 Cisco Video Surveillance 4300 and 4500 Hi gh-Definition IP Ca meras User Guide OL-19609-04 F factory default configurations, r esetting 3-30 factory default co nfigurations, rest oring 3-30.
Index IN-4 Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Gu ide OL-19609-04 MAC address 3-31 mounting 2-4 name 3-17 night mode 3-6 overview 1-1 package contents 1-6 panning 4-.
Index IN-5 Cisco Video Surveillance 4300 and 4500 Hi gh-Definition IP Ca meras User Guide OL-19609-04 port 3-5 muting PC microphone 4-4 PC speaker 4-4 N name, of IP camera 3-17, 3-31 network, activity.
Index IN-6 Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Gu ide OL-19609-04 R rebooting, IP camera 2-11, 3-30 Refresh link 2-8 reset factory default va lues 2-11 reboot 2-11 R.
Index IN-7 Cisco Video Surveillance 4300 and 4500 Hi gh-Definition IP Ca meras User Guide OL-19609-04 V video bit rate 3-5 primary stream 3-3 quality 3-5 secondar y stream 3-3 text ove rlay 3-8 time s.
Index IN-8 Cisco Video Surveillance 4300 and 4500 High-Definition IP Cameras User Gu ide OL-19609-04.
Ein wichtiger Punkt beim Kauf des Geräts Cisco Systems 4300 (oder sogar vor seinem Kauf) ist das durchlesen seiner Bedienungsanleitung. Dies sollten wir wegen ein paar einfacher Gründe machen:
Wenn Sie Cisco Systems 4300 noch nicht gekauft haben, ist jetzt ein guter Moment, um sich mit den grundliegenden Daten des Produkts bekannt zu machen. Schauen Sie zuerst die ersten Seiten der Anleitung durch, die Sie oben finden. Dort finden Sie die wichtigsten technischen Daten für Cisco Systems 4300 - auf diese Weise prüfen Sie, ob das Gerät Ihren Wünschen entspricht. Wenn Sie tiefer in die Benutzeranleitung von Cisco Systems 4300 reinschauen, lernen Sie alle zugänglichen Produktfunktionen kennen, sowie erhalten Informationen über die Nutzung. Die Informationen, die Sie über Cisco Systems 4300 erhalten, werden Ihnen bestimmt bei der Kaufentscheidung helfen.
Wenn Sie aber schon Cisco Systems 4300 besitzen, und noch keine Gelegenheit dazu hatten, die Bedienungsanleitung zu lesen, sollten Sie es aufgrund der oben beschriebenen Gründe machen. Sie erfahren dann, ob Sie die zugänglichen Funktionen richtig genutzt haben, aber auch, ob Sie keine Fehler begangen haben, die den Nutzungszeitraum von Cisco Systems 4300 verkürzen könnten.
Jedoch ist die eine der wichtigsten Rollen, die eine Bedienungsanleitung für den Nutzer spielt, die Hilfe bei der Lösung von Problemen mit Cisco Systems 4300. Sie finden dort fast immer Troubleshooting, also die am häufigsten auftauchenden Störungen und Mängel bei Cisco Systems 4300 gemeinsam mit Hinweisen bezüglich der Arten ihrer Lösung. Sogar wenn es Ihnen nicht gelingen sollte das Problem alleine zu bewältigen, die Anleitung zeigt Ihnen die weitere Vorgehensweise – den Kontakt zur Kundenberatung oder dem naheliegenden Service.
