Benutzeranleitung / Produktwartung MDS 9000 des Produzenten Cisco
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Send com me nts t o mds fee db ac k -doc@ ci sco. co m. Cor porate H e adqu arte rs Cisco Systems, Inc. 170 West Tasm an Drive San Jose, CA 9513 4-1706 USA http ://www.ci sco.com Tel: 40 8 526-4000 800 55 3-NET S (638 7) Fax: 40 8 526-4100 Cisco M DS 9 0 0 0 Family T rouble sho oti ng Guide Cisco MDS S A N-O S Rel ea s e 1 .
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. THE SPECI FICAT I ONS AND I NFORMA TION R EGAR DING T HE PRO DUCTS I N THIS MANU AL ARE SUBJEC T T O CHANG E WIT HOUT NOTI CE.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. iii Cisco MDS 9000 Family Tro ubleshooting G ui de OL-5183-02, C isco MD S SAN-OS Re l ease 1. 3 CONT ENTS Preface ix Docu me nt Orga niza tion ix Docu me nt Conv enti ons x Relate d Do cume ntat ion x Obta inin g Doc ument ation xi i Cisc o .
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. Cont ents iv Cisco MDS 9000 Fami ly Troubleshoo ting Guide OL-5183-02, Cisco MD S SA N-OS Rele ase 1.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. Co ntents v Cisco MDS 9000 Family Tro ubleshooting G ui de OL-5183-02, C isco MD S SAN-OS Re l ease 1.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. Cont ents vi Cisco MDS 9000 Fami ly Troubleshoo ting Guide OL-5183-02, Cisco MD S SA N-OS Rele ase 1.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. Co ntents vii Cisco MDS 9000 Family Tro ubleshooting G ui de OL-5183-02, C isco MD S SAN-OS Re l ease 1. 3 There is a Red L ine Th ro ugh t he Sw itc h. Wh at’s W rong ? 62 There is a Dott ed Or ang e Lin e Thro ugh the Sw itc h.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. Cont ents vi ii Cisco MDS 9000 Fami ly Troubleshoo ting Guide OL-5183-02, Cisco MD S SA N-OS Rele ase 1.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. ix Cisco MDS 9000 Family Tro ubleshooting G ui de OL-5183-02, C isco MD S SAN-OS Re l ease 1. 3 Preface Th is d o c u men t is i nt en de d to p.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. x Cisco MDS 9000 Fami ly Troubleshoo ting Guide OL-5183-02, Cisco MD S SA N-OS Rele ase 1.3 Pref ace Docu ment Co nventio ns Document Convention.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. xi Cisco MDS 9000 Family Tro ubleshooting G ui de OL-5183-02, C isco MD S SAN-OS Re l ease 1. 3 Pref ace Rela ted Document ation • Cis co MD S.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. xi i Cisco MDS 9000 Fami ly Troubleshoo ting Guide OL-5183-02, Cisco MD S SA N-OS Rele ase 1.3 Pref ace Ob ta in in g Do cu me nt at io n For in f or m at io n on V E RI T AS S t or a g e Fo un d a ti on ™ f or N e two r ks 1.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. xiii Cisco MDS 9000 Family Tro ubleshooting G ui de OL-5183-02, C isco MD S SAN-OS Re l ease 1.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. xi v Cisco MDS 9000 Fami ly Troubleshoo ting Guide OL-5183-02, Cisco MD S SA N-OS Rele ase 1.3 Pref ace Obt aini ng T echni cal As sistanc e Ci sco.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. xv Cisco MDS 9000 Family Tro ubleshooting G ui de OL-5183-02, C isco MD S SAN-OS Re l ease 1. 3 Pref ace Obtaini ng Addi tiona l Public at ions and Inf ormation If you ar e a Ci sco .
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. xv i Cisco MDS 9000 Fami ly Troubleshoo ting Guide OL-5183-02, Cisco MD S SA N-OS Rele ase 1.3 Pref ace Obta inin g Addi tion al Public atio ns and Info rma tion • T rai ning —Cisc o of fers world- cla ss netw orkin g traini ng.
C HAPTER Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 1-1 Cisco M D S 9000 Fa m ily Troublesho ot ing Gu ide OL-5183-02, C isco MD S SAN-OS Re l ease 1.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 1- 2 Cisco MDS 9000 Fami ly Troubleshoo ting Guide OL-5183-02, Cisco MD S SA N-OS Rele ase 1.3 Chapt er 1 Troubleshoot ing Overvie w Intro duc t.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 1-3 Cisco M D S 9000 Fa m ily Troublesho ot ing Gu ide OL-5183-02, C isco MD S SAN-OS Re l ease 1.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 1- 4 Cisco MDS 9000 Fami ly Troubleshoo ting Guide OL-5183-02, Cisco MD S SA N-OS Rele ase 1.3 Chapt er 1 Troubleshoot ing Overvie w Usi ng C isc o MDS 9000 Famil y Tools http://sourceforge.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 1-5 Cisco M D S 9000 Fa m ily Troublesho ot ing Gu ide OL-5183-02, C isco MD S SAN-OS Re l ease 1.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 1- 6 Cisco MDS 9000 Fami ly Troubleshoo ting Guide OL-5183-02, Cisco MD S SA N-OS Rele ase 1.3 Chapt er 1 Troubleshoot ing Overvie w Usi ng C is.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 1-7 Cisco M D S 9000 Fa m ily Troublesho ot ing Gu ide OL-5183-02, C isco MD S SAN-OS Re l ease 1.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 1- 8 Cisco MDS 9000 Fami ly Troubleshoo ting Guide OL-5183-02, Cisco MD S SA N-OS Rele ase 1.3 Chapt er 1 Troubleshoot ing Overvie w Usi ng C is.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 1-9 Cisco M D S 9000 Fa m ily Troublesho ot ing Gu ide OL-5183-02, C isco MD S SAN-OS Re l ease 1.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 1-1 0 Cisco MDS 9000 Fami ly Troubleshoo ting Guide OL-5183-02, Cisco MD S SA N-OS Rele ase 1.3 Chapt er 1 Troubleshoot ing Overvie w Usi ng C i.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 1-11 Cisco M D S 9000 Fa m ily Troublesho ot ing Gu ide OL-5183-02, C isco MD S SAN-OS Re l ease 1.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 1-1 2 Cisco MDS 9000 Fami ly Troubleshoo ting Guide OL-5183-02, Cisco MD S SA N-OS Rele ase 1.3 Chapt er 1 Troubleshoot ing Overvie w Usi ng C i.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 1-13 Cisco M D S 9000 Fa m ily Troublesho ot ing Gu ide OL-5183-02, C isco MD S SAN-OS Re l ease 1.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 1-1 4 Cisco MDS 9000 Fami ly Troubleshoo ting Guide OL-5183-02, Cisco MD S SA N-OS Rele ase 1.3 Chapt er 1 Troubleshoot ing Overvie w Usi ng C i.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 1-15 Cisco M D S 9000 Fa m ily Troublesho ot ing Gu ide OL-5183-02, C isco MD S SAN-OS Re l ease 1.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 1-1 6 Cisco MDS 9000 Fami ly Troubleshoo ting Guide OL-5183-02, Cisco MD S SA N-OS Rele ase 1.3 Chapt er 1 Troubleshoot ing Overvie w Usi ng C isc o MDS 9000 Famil y Tools Aut hor izati on r efer s t o th e sc ope of a cce ss th at you have o nce y ou have be en auth enti cat ed.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 1-17 Cisco M D S 9000 Fa m ily Troublesho ot ing Gu ide OL-5183-02, C isco MD S SAN-OS Re l ease 1.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 1-1 8 Cisco MDS 9000 Fami ly Troubleshoo ting Guide OL-5183-02, Cisco MD S SA N-OS Rele ase 1.3 Chapt er 1 Troubleshoot ing Overvie w Usi ng Cis.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 1-19 Cisco M D S 9000 Fa m ily Troublesho ot ing Gu ide OL-5183-02, C isco MD S SAN-OS Re l ease 1. 3 Chapt er 1 Troubl eshooti ng Overv iew Usi ng Cisco N et wo r k Manag ement Pr oducts When u sed in c onjun ctio n with the open sou rce prot ocol an alyzer , Eth e rea l (ht tp// www .
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 1-2 0 Cisco MDS 9000 Fami ly Troubleshoo ting Guide OL-5183-02, Cisco MD S SA N-OS Rele ase 1.3 Chapt er 1 Troubleshoot ing Overvie w Usi ng Cisco Ne twork Man agement Product s The Cisc o Fa br ic Ana lyzer captur es and ana lyzes c ontr ol traf f ic co ming to th e Supe rvisor C ard.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 1-21 Cisco M D S 9000 Fa m ily Troublesho ot ing Gu ide OL-5183-02, C isco MD S SAN-OS Re l ease 1.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 1-2 2 Cisco MDS 9000 Fami ly Troubleshoo ting Guide OL-5183-02, Cisco MD S SA N-OS Rele ase 1.3 Chapt er 1 Troubleshoot ing Overvie w Usi ng Oth.
C HAPTER Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 2-1 Cisco M D S 9000 Fa m ily Troublesho ot ing Gu ide OL-5183-02, C isco MD S SAN-OS Re l ease 1.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 2- 2 Cisco MDS 9000 Fami ly Troubleshoo ting Guide OL-5183-02, Cisco MD S SA N-OS Rele ase 1.3 Chapter 2 Tr oubleshoot ing Switch System Is sues.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 2-3 Cisco M D S 9000 Fa m ily Troublesho ot ing Gu ide OL-5183-02, C isco MD S SAN-OS Re l ease 1.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 2- 4 Cisco MDS 9000 Fami ly Troubleshoo ting Guide OL-5183-02, Cisco MD S SA N-OS Rele ase 1.3 Chapter 2 Tr oubleshoot ing Switch System Is sues.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 2-5 Cisco M D S 9000 Fa m ily Troublesho ot ing Gu ide OL-5183-02, C isco MD S SAN-OS Re l ease 1.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 2- 6 Cisco MDS 9000 Fami ly Troubleshoo ting Guide OL-5183-02, Cisco MD S SA N-OS Rele ase 1.3 Chapter 2 Tr oubleshoot ing Switch System Is sues.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 2-7 Cisco M D S 9000 Fa m ily Troublesho ot ing Gu ide OL-5183-02, C isco MD S SAN-OS Re l ease 1.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 2- 8 Cisco MDS 9000 Fami ly Troubleshoo ting Guide OL-5183-02, Cisco MD S SA N-OS Rele ase 1.3 Chapter 2 Tr oubleshoot ing Switch System Is sues.
C HAPTER Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 3-1 Cisco M D S 9000 Fa m ily Troublesho ot ing Gu ide OL-5183-02, C isco MD S SAN-OS Re l ease 1.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 3- 2 Cisco MDS 9000 Fami ly Troubleshoo ting Guide OL-5183-02, Cisco MD S SA N-OS Rele ase 1.3 Chapter 3 Troublesho oting Switch Level Issues an.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 3-3 Cisco M D S 9000 Fa m ily Troublesho ot ing Gu ide OL-5183-02, C isco MD S SAN-OS Re l ease 1.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 3- 4 Cisco MDS 9000 Fami ly Troubleshoo ting Guide OL-5183-02, Cisco MD S SA N-OS Rele ase 1.3 Chapter 3 Troublesho oting Switch Level Issues an.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 3-5 Cisco M D S 9000 Fa m ily Troublesho ot ing Gu ide OL-5183-02, C isco MD S SAN-OS Re l ease 1.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 3- 6 Cisco MDS 9000 Fami ly Troubleshoo ting Guide OL-5183-02, Cisco MD S SA N-OS Rele ase 1.3 Chapter 3 Troublesho oting Switch Level Issues an.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 3-7 Cisco M D S 9000 Fa m ily Troublesho ot ing Gu ide OL-5183-02, C isco MD S SAN-OS Re l ease 1.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 3- 8 Cisco MDS 9000 Fami ly Troubleshoo ting Guide OL-5183-02, Cisco MD S SA N-OS Rele ase 1.3 Chapter 3 Troublesho oting Switch Level Issues an.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 3-9 Cisco M D S 9000 Fa m ily Troublesho ot ing Gu ide OL-5183-02, C isco MD S SAN-OS Re l ease 1.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 3-1 0 Cisco MDS 9000 Fami ly Troubleshoo ting Guide OL-5183-02, Cisco MD S SA N-OS Rele ase 1.3 Chapter 3 Troublesho oting Switch Level Issues a.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 3-11 Cisco M D S 9000 Fa m ily Troublesho ot ing Gu ide OL-5183-02, C isco MD S SAN-OS Re l ease 1.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 3-1 2 Cisco MDS 9000 Fami ly Troubleshoo ting Guide OL-5183-02, Cisco MD S SA N-OS Rele ase 1.3 Chapter 3 Troublesho oting Switch Level Issues a.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 3-13 Cisco M D S 9000 Fa m ily Troublesho ot ing Gu ide OL-5183-02, C isco MD S SAN-OS Re l ease 1.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 3-1 4 Cisco MDS 9000 Fami ly Troubleshoo ting Guide OL-5183-02, Cisco MD S SA N-OS Rele ase 1.3 Chapter 3 Troublesho oting Switch Level Issues a.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 3-15 Cisco M D S 9000 Fa m ily Troublesho ot ing Gu ide OL-5183-02, C isco MD S SAN-OS Re l ease 1.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 3-1 6 Cisco MDS 9000 Fami ly Troubleshoo ting Guide OL-5183-02, Cisco MD S SA N-OS Rele ase 1.3 Chapter 3 Troublesho oting Switch Level Issues a.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 3-17 Cisco M D S 9000 Fa m ily Troublesho ot ing Gu ide OL-5183-02, C isco MD S SAN-OS Re l ease 1.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 3-1 8 Cisco MDS 9000 Fami ly Troubleshoo ting Guide OL-5183-02, Cisco MD S SA N-OS Rele ase 1.3 Chapter 3 Troublesho oting Switch Level Issues a.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 3-19 Cisco M D S 9000 Fa m ily Troublesho ot ing Gu ide OL-5183-02, C isco MD S SAN-OS Re l ease 1.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 3-2 0 Cisco MDS 9000 Fami ly Troubleshoo ting Guide OL-5183-02, Cisco MD S SA N-OS Rele ase 1.3 Chapter 3 Troublesho oting Switch Level Issues a.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 3-21 Cisco M D S 9000 Fa m ily Troublesho ot ing Gu ide OL-5183-02, C isco MD S SAN-OS Re l ease 1.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 3-2 2 Cisco MDS 9000 Fami ly Troubleshoo ting Guide OL-5183-02, Cisco MD S SA N-OS Rele ase 1.3 Chapter 3 Troublesho oting Switch Level Issues a.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 3-23 Cisco M D S 9000 Fa m ily Troublesho ot ing Gu ide OL-5183-02, C isco MD S SAN-OS Re l ease 1.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 3-2 4 Cisco MDS 9000 Fami ly Troubleshoo ting Guide OL-5183-02, Cisco MD S SA N-OS Rele ase 1.3 Chapter 3 Troublesho oting Switch Level Issues a.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 3-25 Cisco M D S 9000 Fa m ily Troublesho ot ing Gu ide OL-5183-02, C isco MD S SAN-OS Re l ease 1.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 3-2 6 Cisco MDS 9000 Fami ly Troubleshoo ting Guide OL-5183-02, Cisco MD S SA N-OS Rele ase 1.3 Chapter 3 Troublesho oting Switch Level Issues and In t erswi tch Connectivi ty Usi ng Port D ebug Comma nds S AN- OS ver sion 1.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 3-27 Cisco M D S 9000 Fa m ily Troublesho ot ing Gu ide OL-5183-02, C isco MD S SAN-OS Re l ease 1.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 3-2 8 Cisco MDS 9000 Fami ly Troubleshoo ting Guide OL-5183-02, Cisco MD S SA N-OS Rele ase 1.3 Chapter 3 Troublesho oting Switch Level Issues a.
C HAPTER Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 4-1 Cisco M D S 9000 Fa m ily Troublesho ot ing Gu ide OL-5183-02, C isco MD S SAN-OS Re l ease 1.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 4- 2 Cisco MDS 9000 Fami ly Troubleshoo ting Guide OL-5183-02, Cisco MD S SA N-OS Rele ase 1.3 Chapt er 4 Troubl eshooting S wi tch Fabric Level.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 4-3 Cisco M D S 9000 Fa m ily Troublesho ot ing Gu ide OL-5183-02, C isco MD S SAN-OS Re l ease 1.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 4- 4 Cisco MDS 9000 Fami ly Troubleshoo ting Guide OL-5183-02, Cisco MD S SA N-OS Rele ase 1.3 Chapt er 4 Troubl eshooting S wi tch Fabric Level.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 4-5 Cisco M D S 9000 Fa m ily Troublesho ot ing Gu ide OL-5183-02, C isco MD S SAN-OS Re l ease 1.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 4- 6 Cisco MDS 9000 Fami ly Troubleshoo ting Guide OL-5183-02, Cisco MD S SA N-OS Rele ase 1.3 Chapt er 4 Troubl eshooting S wi tch Fabric Level.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 4-7 Cisco M D S 9000 Fa m ily Troublesho ot ing Gu ide OL-5183-02, C isco MD S SAN-OS Re l ease 1.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 4- 8 Cisco MDS 9000 Fami ly Troubleshoo ting Guide OL-5183-02, Cisco MD S SA N-OS Rele ase 1.3 Chapt er 4 Troubl eshooting S wi tch Fabric Level Issues Tro ubles hooti ng F S PF Iss ues 1.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 4-9 Cisco M D S 9000 Fa m ily Troublesho ot ing Gu ide OL-5183-02, C isco MD S SAN-OS Re l ease 1.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 4-1 0 Cisco MDS 9000 Fami ly Troubleshoo ting Guide OL-5183-02, Cisco MD S SA N-OS Rele ase 1.3 Chapt er 4 Troubl eshooting S wi tch Fabric Leve.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 4-11 Cisco M D S 9000 Fa m ily Troublesho ot ing Gu ide OL-5183-02, C isco MD S SAN-OS Re l ease 1.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 4-1 2 Cisco MDS 9000 Fami ly Troubleshoo ting Guide OL-5183-02, Cisco MD S SA N-OS Rele ase 1.3 Chapt er 4 Troubl eshooting S wi tch Fabric Leve.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 4-13 Cisco M D S 9000 Fa m ily Troublesho ot ing Gu ide OL-5183-02, C isco MD S SAN-OS Re l ease 1. 3 Chapt er 4 Troubl eshooti ng Switc h Fabric Level Iss ues Tro ubl e shootin g FSPF Issues V i ew t he output fro m this command to verify that the interf ace is in FSPF “acti ve state.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 4-1 4 Cisco MDS 9000 Fami ly Troubleshoo ting Guide OL-5183-02, Cisco MD S SA N-OS Rele ase 1.3 Chapt er 4 Troubl eshooting S wi tch Fabric Leve.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 4-15 Cisco M D S 9000 Fa m ily Troublesho ot ing Gu ide OL-5183-02, C isco MD S SAN-OS Re l ease 1.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 4-1 6 Cisco MDS 9000 Fami ly Troubleshoo ting Guide OL-5183-02, Cisco MD S SA N-OS Rele ase 1.3 Chapt er 4 Troubl eshooting S wi tch Fabric Leve.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 4-17 Cisco M D S 9000 Fa m ily Troublesho ot ing Gu ide OL-5183-02, C isco MD S SAN-OS Re l ease 1.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 4-1 8 Cisco MDS 9000 Fami ly Troubleshoo ting Guide OL-5183-02, Cisco MD S SA N-OS Rele ase 1.3 Chapt er 4 Troubl eshooting S wi tch Fabric Leve.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 4-19 Cisco M D S 9000 Fa m ily Troublesho ot ing Gu ide OL-5183-02, C isco MD S SAN-OS Re l ease 1.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 4-2 0 Cisco MDS 9000 Fami ly Troubleshoo ting Guide OL-5183-02, Cisco MD S SA N-OS Rele ase 1.3 Chapt er 4 Troubl eshooting S wi tch Fabric Leve.
C HAPTER Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 5-1 Cisco M D S 9000 Fa m ily Troublesho ot ing Gu ide OL-5183-02, C isco MD S SAN-OS Re l ease 1.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 5- 2 Cisco MDS 9000 Fami ly Troubleshoo ting Guide OL-5183-02, Cisco MD S SA N-OS Rele ase 1.3 Chapt er 5 Troubleshoot ing IP Storage I ssues Tr.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 5-3 Cisco M D S 9000 Fa m ily Troublesho ot ing Gu ide OL-5183-02, C isco MD S SAN-OS Re l ease 1. 3 Chapt er 5 Troubl eshooti ng IP Stor age Issues Troubl eshooti ng IP Conne ctions A sa m ple ou tput o f th e sh ips a rp co m m a nd f ol low s .
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 5- 4 Cisco MDS 9000 Fami ly Troubleshoo ting Guide OL-5183-02, Cisco MD S SA N-OS Rele ase 1.3 Chapt er 5 Troubleshoot ing IP Storage I ssues Tr.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 5-5 Cisco M D S 9000 Fa m ily Troublesho ot ing Gu ide OL-5183-02, C isco MD S SAN-OS Re l ease 1.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 5- 6 Cisco MDS 9000 Fami ly Troubleshoo ting Guide OL-5183-02, Cisco MD S SA N-OS Rele ase 1.3 Chapt er 5 Troubleshoot ing IP Storage I ssues Tr.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 5-7 Cisco M D S 9000 Fa m ily Troublesho ot ing Gu ide OL-5183-02, C isco MD S SAN-OS Re l ease 1. 3 Chapt er 5 Troubl eshooti ng IP Stor age Issues Trou bl esh ooting FCI P Conne ctions Mar 10 21:41:04 ips: entity28: add to config pss MDS2(config-profile)# ip address 10.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 5- 8 Cisco MDS 9000 Fami ly Troubleshoo ting Guide OL-5183-02, Cisco MD S SA N-OS Rele ase 1.3 Chapt er 5 Troubleshoot ing IP Storage I ssues Tro ubles hooti ng F C IP Conne ctions MDS2(config-if)# peer-info ipaddr 10.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 5-9 Cisco M D S 9000 Fa m ily Troublesho ot ing Gu ide OL-5183-02, C isco MD S SAN-OS Re l ease 1.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 5-1 0 Cisco MDS 9000 Fami ly Troubleshoo ting Guide OL-5183-02, Cisco MD S SA N-OS Rele ase 1.3 Chapt er 5 Troubleshoot ing IP Storage I ssues T.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 5-11 Cisco M D S 9000 Fa m ily Troublesho ot ing Gu ide OL-5183-02, C isco MD S SAN-OS Re l ease 1.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 5-1 2 Cisco MDS 9000 Fami ly Troubleshoo ting Guide OL-5183-02, Cisco MD S SA N-OS Rele ase 1.3 Chapt er 5 Troubleshoot ing IP Storage I ssues Tro ubles hooti ng F C IP Conne ctions TCP Active Connections Local Address Remote Address State Send-Q Recv-Q 10.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 5-13 Cisco M D S 9000 Fa m ily Troublesho ot ing Gu ide OL-5183-02, C isco MD S SAN-OS Re l ease 1.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 5-1 4 Cisco MDS 9000 Fami ly Troubleshoo ting Guide OL-5183-02, Cisco MD S SA N-OS Rele ase 1.3 Chapt er 5 Troubleshoot ing IP Storage I ssues Tro ubles hooti ng F C IP Conne ctions Figu re 5-5 sh ows t h e F C p or ti on o f th e E IS L in i tia li zat io n over th e FC I P tu n ne l.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 5-15 Cisco M D S 9000 Fa m ily Troublesho ot ing Gu ide OL-5183-02, C isco MD S SAN-OS Re l ease 1.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 5-1 6 Cisco MDS 9000 Fami ly Troubleshoo ting Guide OL-5183-02, Cisco MD S SA N-OS Rele ase 1.3 Chapt er 5 Troubleshoot ing IP Storage I ssues Tro ubles hooti ng F C IP Conne ctions MDS1(config-if)# exit MDS1(config)# Now the F CIP in terfa ce is cre ated fo r the th ird tunn el.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 5-17 Cisco M D S 9000 Fa m ily Troublesho ot ing Gu ide OL-5183-02, C isco MD S SAN-OS Re l ease 1.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 5-1 8 Cisco MDS 9000 Fami ly Troubleshoo ting Guide OL-5183-02, Cisco MD S SA N-OS Rele ase 1.3 Chapt er 5 Troubleshoot ing IP Storage I ssues T.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 5-19 Cisco M D S 9000 Fa m ily Troublesho ot ing Gu ide OL-5183-02, C isco MD S SAN-OS Re l ease 1.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 5-2 0 Cisco MDS 9000 Fami ly Troubleshoo ting Guide OL-5183-02, Cisco MD S SA N-OS Rele ase 1.3 Chapt er 5 Troubleshoot ing IP Storage I ssues Tro ubles hooti ng F C IP Conne ctions The f o llowin g exa m pl e s how s th e in ter fa ce F CI P i s ad min is tra tively sh u t d ow n.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 5-21 Cisco M D S 9000 Fa m ily Troublesho ot ing Gu ide OL-5183-02, C isco MD S SAN-OS Re l ease 1. 3 Chapt er 5 Troubl eshooti ng IP Stor age Issues Trou bl esh ooting FCI P Conne ctions MDS1# show fcip profile 21 FCIP Profile 21 Internet Address is 10.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 5-2 2 Cisco MDS 9000 Fami ly Troubleshoo ting Guide OL-5183-02, Cisco MD S SA N-OS Rele ase 1.3 Chapt er 5 Troubleshoot ing IP Storage I ssues T.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 5-23 Cisco M D S 9000 Fa m ily Troublesho ot ing Gu ide OL-5183-02, C isco MD S SAN-OS Re l ease 1.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 5-2 4 Cisco MDS 9000 Fami ly Troubleshoo ting Guide OL-5183-02, Cisco MD S SA N-OS Rele ase 1.3 Chapt er 5 Troubleshoot ing IP Storage I ssues T.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 5-25 Cisco M D S 9000 Fa m ily Troublesho ot ing Gu ide OL-5183-02, C isco MD S SAN-OS Re l ease 1. 3 Chapt er 5 Troubl eshooti ng IP Stor age Issues Trou bl esh ooting FCI P Conne ctions Figu re 5-7 sh ows a tr ac e o f ti m est am p d iffer en ce fai lure .
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 5-2 6 Cisco MDS 9000 Fami ly Troubleshoo ting Guide OL-5183-02, Cisco MD S SA N-OS Rele ase 1.3 Chapt er 5 Troubleshoot ing IP Storage I ssues T.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 5-27 Cisco M D S 9000 Fa m ily Troublesho ot ing Gu ide OL-5183-02, C isco MD S SAN-OS Re l ease 1.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 5-2 8 Cisco MDS 9000 Fami ly Troubleshoo ting Guide OL-5183-02, Cisco MD S SA N-OS Rele ase 1.3 Chapt er 5 Troubleshoot ing IP Storage I ssues Tro ubles hooti ng F C IP Conne ctions Figu re 5-9 sh ows a tr ac e o f an F C I P tu nn el w it h a S p ec ial F r ame .
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 5-29 Cisco M D S 9000 Fa m ily Troublesho ot ing Gu ide OL-5183-02, C isco MD S SAN-OS Re l ease 1.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 5-3 0 Cisco MDS 9000 Fami ly Troubleshoo ting Guide OL-5183-02, Cisco MD S SA N-OS Rele ase 1.3 Chapt er 5 Troubleshoot ing IP Storage I ssues T.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 5-31 Cisco M D S 9000 Fa m ily Troublesho ot ing Gu ide OL-5183-02, C isco MD S SAN-OS Re l ease 1.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 5-3 2 Cisco MDS 9000 Fami ly Troubleshoo ting Guide OL-5183-02, Cisco MD S SA N-OS Rele ase 1.3 Chapt er 5 Troubleshoot ing IP Storage I ssues Tro ubles hooti ng iS CSI I ssues Fi gure 5 -12 sho ws a f ail ed iSC SI logi n for the W ind ows 200 0 dri ve r .
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 5-33 Cisco M D S 9000 Fa m ily Troublesho ot ing Gu ide OL-5183-02, C isco MD S SAN-OS Re l ease 1.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 5-3 4 Cisco MDS 9000 Fami ly Troubleshoo ting Guide OL-5183-02, Cisco MD S SA N-OS Rele ase 1.3 Chapt er 5 Troubleshoot ing IP Storage I ssues T.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 5-35 Cisco M D S 9000 Fa m ily Troublesho ot ing Gu ide OL-5183-02, C isco MD S SAN-OS Re l ease 1.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 5-3 6 Cisco MDS 9000 Fami ly Troubleshoo ting Guide OL-5183-02, Cisco MD S SA N-OS Rele ase 1.3 Chapt er 5 Troubleshoot ing IP Storage I ssues T.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 5-37 Cisco M D S 9000 Fa m ily Troublesho ot ing Gu ide OL-5183-02, C isco MD S SAN-OS Re l ease 1. 3 Chapt er 5 Troubl eshooti ng IP Stor age Issues Troub l esho ot ing iS CSI Issues . . interface iscsi 3/1 no shutdown • V er ify t hat t he IP pa ra met er s ar e co rrec t.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 5-3 8 Cisco MDS 9000 Fami ly Troubleshoo ting Guide OL-5183-02, Cisco MD S SA N-OS Rele ase 1.3 Chapt er 5 Troubleshoot ing IP Storage I ssues T.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 5-39 Cisco M D S 9000 Fa m ily Troublesho ot ing Gu ide OL-5183-02, C isco MD S SAN-OS Re l ease 1.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 5-4 0 Cisco MDS 9000 Fami ly Troubleshoo ting Guide OL-5183-02, Cisco MD S SA N-OS Rele ase 1.3 Chapt er 5 Troubleshoot ing IP Storage I ssues T.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 5-41 Cisco M D S 9000 Fa m ily Troublesho ot ing Gu ide OL-5183-02, C isco MD S SAN-OS Re l ease 1.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 5-4 2 Cisco MDS 9000 Fami ly Troubleshoo ting Guide OL-5183-02, Cisco MD S SA N-OS Rele ase 1.3 Chapt er 5 Troubleshoot ing IP Storage I ssues T.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 5-43 Cisco M D S 9000 Fa m ily Troublesho ot ing Gu ide OL-5183-02, C isco MD S SAN-OS Re l ease 1. 3 Chapt er 5 Troubl eshooti ng IP Stor age Issues Troub l esho ot ing iS CSI Issues TCP parameters Connection Local 10.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 5-4 4 Cisco MDS 9000 Fami ly Troubleshoo ting Guide OL-5183-02, Cisco MD S SA N-OS Rele ase 1.3 Chapt er 5 Troubleshoot ing IP Storage I ssues F.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 5-45 Cisco M D S 9000 Fa m ily Troublesho ot ing Gu ide OL-5183-02, C isco MD S SAN-OS Re l ease 1.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 5-4 6 Cisco MDS 9000 Fami ly Troubleshoo ting Guide OL-5183-02, Cisco MD S SA N-OS Rele ase 1.3 Chapt er 5 Troubleshoot ing IP Storage I ssues Fine Tuni ng/Tr oublesho oting I PS iSC SI TCP Per forma nce no shutdown vrrp 1 priority 110 address 10.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 5-47 Cisco M D S 9000 Fa m ily Troublesho ot ing Gu ide OL-5183-02, C isco MD S SAN-OS Re l ease 1. 3 Chapt er 5 Troubl eshooti ng IP Stor age Issues Fine Tun ing/Troub l esho oting I PS i SCSI TCP Perfor mance 1 1.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 5-4 8 Cisco MDS 9000 Fami ly Troubleshoo ting Guide OL-5183-02, Cisco MD S SA N-OS Rele ase 1.3 Chapt er 5 Troubleshoot ing IP Storage I ssues F.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 5-49 Cisco M D S 9000 Fa m ily Troublesho ot ing Gu ide OL-5183-02, C isco MD S SAN-OS Re l ease 1. 3 Chapt er 5 Troubl eshooti ng IP Stor age Issues Fine Tun ing/Troub l esho oting I PS i SCSI TCP Perfor mance (Thi s i s th e w i nd ow s iz e s et o n th e I PS i s cs i in te rfa ce.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 5-5 0 Cisco MDS 9000 Fami ly Troubleshoo ting Guide OL-5183-02, Cisco MD S SA N-OS Rele ase 1.3 Chapt er 5 Troubleshoot ing IP Storage I ssues F.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 5-51 Cisco M D S 9000 Fa m ily Troublesho ot ing Gu ide OL-5183-02, C isco MD S SAN-OS Re l ease 1.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 5-5 2 Cisco MDS 9000 Fami ly Troubleshoo ting Guide OL-5183-02, Cisco MD S SA N-OS Rele ase 1.3 Chapt er 5 Troubleshoot ing IP Storage I ssues F.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 5-53 Cisco M D S 9000 Fa m ily Troublesho ot ing Gu ide OL-5183-02, C isco MD S SAN-OS Re l ease 1.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 5-5 4 Cisco MDS 9000 Fami ly Troubleshoo ting Guide OL-5183-02, Cisco MD S SA N-OS Rele ase 1.3 Chapt er 5 Troubleshoot ing IP Storage I ssues F.
C HAPTER Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 6-55 Cisco M D S 9000 Fa m ily Troublesho ot ing Gu ide OL-5183-02, C isco MD S SAN-OS Re l ease 1. 3 6 Troubleshooting the Fabric The re are se veral thin gs you can do to use Fabr ic Mana ger to tr oubl eshoo t your f abri c .
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 6-56 Cisco M D S 9000 Fa m ily Troublesho ot ing Gu ide OL-5183-02, C isco MD S SAN-OS Re l ease 1.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 6-57 Cisco M D S 9000 Fa m ily Troublesho ot ing Gu ide OL-5183-02, C isco MD S SAN-OS Re l ease 1. 3 Chapt er 6 Troubl eshooti ng the Fabr ic Analyzin g the Results of Merging Zones Step 1 Cli ck Fa br ic Con fig urat ion.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 6-58 Cisco M D S 9000 Fa m ily Troublesho ot ing Gu ide OL-5183-02, C isco MD S SAN-OS Re l ease 1.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 6-59 Cisco M D S 9000 Fa m ily Troublesho ot ing Gu ide OL-5183-02, C isco MD S SAN-OS Re l ease 1.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 6-6 0 Cisco MDS 9000 Fami ly Troubleshoo ting Guide OL-5183-02, Cisco MD S SA N-OS Rele ase 1.3 Chapt er 6 Tro ubleshootin g the Fabr ic Conf ig.
C HAPTER Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 7-61 Cisco M D S 9000 Fa m ily Troublesho ot ing Gu ide OL-5183-02, C isco MD S SAN-OS Re l ease 1. 3 7 Troubleshooting Fabric Manager Iss ues Thi s cha pt er co nt ains s o me comm on issue s you m a y expe rie nc e while using Cisco Fabr ic Mana ger , an d prov id es s ol ut io ns .
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 7-62 Cisco M D S 9000 Fa m ily Troublesho ot ing Gu ide OL-5183-02, C isco MD S SAN-OS Re l ease 1.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 7-63 Cisco M D S 9000 Fa m ily Troublesho ot ing Gu ide OL-5183-02, C isco MD S SAN-OS Re l ease 1.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 7-6 4 Cisco MDS 9000 Fami ly Troubleshoo ting Guide OL-5183-02, Cisco MD S SA N-OS Rele ase 1.3 Chapter 7 Tr oubleshoot in g Fabric Ma nager I ssues Conf iguri ng a Pr oxy Ser ver Step 6 Save th e fi le.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 7-65 Cisco M D S 9000 Fa m ily Troublesho ot ing Gu ide OL-5183-02, C isco MD S SAN-OS Re l ease 1. 3 Chapt er 7 Troubl eshooti ng Fa bric Man ager Issues Can I Use Fabr i c Manager i n a Mi xed Softwar e Envir onme n t? This c lea rs th e i nfo r m ati o n fr o m th e cli en t.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. 7-6 6 Cisco MDS 9000 Fami ly Troubleshoo ting Guide OL-5183-02, Cisco MD S SA N-OS Rele ase 1.3 Chapter 7 Tr oubleshoot in g Fabric Ma nager I s.
Send com me nts t o mds fee db ac k -doc@ ci sco. co m. IN-67 Cisco MDS 9000 Family Tro ubleshooting G ui de OL-5183-01, C isco MD S SAN-OS Re l ease 1.
Ein wichtiger Punkt beim Kauf des Geräts Cisco MDS 9000 (oder sogar vor seinem Kauf) ist das durchlesen seiner Bedienungsanleitung. Dies sollten wir wegen ein paar einfacher Gründe machen:
Wenn Sie Cisco MDS 9000 noch nicht gekauft haben, ist jetzt ein guter Moment, um sich mit den grundliegenden Daten des Produkts bekannt zu machen. Schauen Sie zuerst die ersten Seiten der Anleitung durch, die Sie oben finden. Dort finden Sie die wichtigsten technischen Daten für Cisco MDS 9000 - auf diese Weise prüfen Sie, ob das Gerät Ihren Wünschen entspricht. Wenn Sie tiefer in die Benutzeranleitung von Cisco MDS 9000 reinschauen, lernen Sie alle zugänglichen Produktfunktionen kennen, sowie erhalten Informationen über die Nutzung. Die Informationen, die Sie über Cisco MDS 9000 erhalten, werden Ihnen bestimmt bei der Kaufentscheidung helfen.
Wenn Sie aber schon Cisco MDS 9000 besitzen, und noch keine Gelegenheit dazu hatten, die Bedienungsanleitung zu lesen, sollten Sie es aufgrund der oben beschriebenen Gründe machen. Sie erfahren dann, ob Sie die zugänglichen Funktionen richtig genutzt haben, aber auch, ob Sie keine Fehler begangen haben, die den Nutzungszeitraum von Cisco MDS 9000 verkürzen könnten.
Jedoch ist die eine der wichtigsten Rollen, die eine Bedienungsanleitung für den Nutzer spielt, die Hilfe bei der Lösung von Problemen mit Cisco MDS 9000. Sie finden dort fast immer Troubleshooting, also die am häufigsten auftauchenden Störungen und Mängel bei Cisco MDS 9000 gemeinsam mit Hinweisen bezüglich der Arten ihrer Lösung. Sogar wenn es Ihnen nicht gelingen sollte das Problem alleine zu bewältigen, die Anleitung zeigt Ihnen die weitere Vorgehensweise – den Kontakt zur Kundenberatung oder dem naheliegenden Service.