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Cisco Model DPQ2202 VoIP Cable Modem User Guide In This Document IMPORTANT SAFETY INSTRUCTIONS ............................................................... 2 Introduction .....................................................................
2 4028520 Rev A IMPORTANT SAFETY INSTR UCTIONS IMPORTANT SAFETY INSTRUCTIONS Notice to Installers The servicing instructions in this notice are f or use by qualified servi ce personnel only.
4028520 Rev A 3 IMPORTANT SAFETY INS TRUCTIONS Mitteilung für CA TV -T echniker Die in dieser Mitteilung au fgeführten Wartungsanweisungen sind ausschließlich für qu alifiziertes Fachpersonal bestimmt.
4 4028520 Rev A IMPORTANT SAFETY INSTR UCTIONS IMPORTANT SAFETY INSTRUCTIONS 1) Read these instructions. 2) Keep these instructions. 3) Heed all warnings. 4) Follow all instructions. 5) Do not use this apparatus near water. 6) Clean only with dry cloth.
4028520 Rev A 5 IMPORTANT SAFETY INS TRUCTIONS Protect the Product from Lightning In addition to disconnecting the AC power f rom the wall outlet, disconnect the signal inputs. V erify the Pow e r Source fr om the On/Off Power Light When the on/off power light is not illu minated, the apparatus may stil l be connected to the power source.
6 4028520 Rev A IMPORTANT SAFETY INSTR UCTIONS The batteries may contain perchlorate, a known hazardous substance, so special handling and disposal of this product might be necessary. For more information about perchlorate and best management practices for perchlor ate-containing substance, see www.
4028520 Rev A 7 IMPORTANT SAFETY INS TRUCTIONS United States FCC Compliance This device has been test ed and found t o comply with th e limits fo r a Class B digit al device, pursuant to part 15 of the FCC Ru les. Thes e limit s are designed to p rovide reasonable protection against such int erference in a resi dential installation.
8 4028520 Rev A Introduction Introduction Welcome to the exciting world of high-s peed Internet and high-quality digital telephone service. Your new Cisco Mode l DPQ2202 Voice-over-Internet Protocol (VoIP) Cable Modem is a modem that meets ind ustry standards for high-speed data connectivity along with reliable digital tele phone service.
4028520 Rev A 9 Introduction Includes one or two optional internal Lithium-Ion cartridge-style batteries for convenient and long-lasting backup power.
10 4028520 Rev A What's In the Carton? What's In the Carton? When you receive your cable modem, you should check the equipment and accessories to verify that each item is in the carton and that e ach item is undamaged.
4028520 Rev A 11 Front Panel Description Front Panel Description The front panel of your cable modem prov ides status LEDs that indicate how well and at what state your cable modem is operating. See Front Panel LED Status Indicator Functions (on page 34) for more information on front-panel LED status indicator functions.
12 4028520 Rev A Front Panel Description 8 BATTERY: Illuminates when the battery is fully charged..
4028520 Rev A 13 Back Panel Description Back Panel Description The following illustration shows the descri ption and function of the back panel components on the DPQ2202 . Important: Do not connect your PC to both the Ethernet and USB ports at the same time.
14 4028520 Rev A What Are the System Require me nts for Internet Service? What Are the System Requirements for Internet Service? To ensure that your cable modem operates e fficiently for high-speed Internet service, verify that all of the Internet devices on your system meet or exceed the following minimum hardware and software requirements .
4028520 Rev A 15 How Do I Subscribe to High-S peed Internet and Telephone Service? How Do I Subscribe to High-Speed Internet and Telephone Service? Before you can use your cable modem, you need to have a high-speed Internet access account.
16 4028520 Rev A How Do I Subscribe to High-S peed Internet and Telephone Service? I W ant to Use the Cable M odem for T elephone Service You will also need to set up a telephone a ccount with your local service provider to use your cable modem for telephone service.
4028520 Rev A 17 Where Is the Best Location for My Cable Modem? Where Is the Best Location for My Cable Modem? The ideal location for your cable modem is where it has access to outlets and other devices. Think about the layout of your home or office, and consult with your service provider to select the best locati on for your cable modem.
18 4028520 Rev A How Do I Mount the Modem on a Wall? (Optional) How Do I Mount the Modem on a Wall? (Optional) You can mount the cable modem on a wall using two wall anchors, two screws, and the mounting slots located on the unit. The modem can be ho rizontally mounted.
4028520 Rev A 19 How Do I Mount th e Modem on a Wall? ( Optional ) Location and Dimensions of the W all-Mounting Slots The following illustration shows the locati on and dimensions of the wall-mounting slots on the bottom of the modem. U se the information on this page as a guide for mounting your modem to the wall.
20 4028520 Rev A What Are the Requirements for Telephone Service? What Are the Requirements for Telephone Service? This section provides hardware and soft ware requirements for using your cable modem for telephone service.
4028520 Rev A 21 How Do I Connect the Cable Mode m for Inter net and Telephone Service? How Do I Connect the Cable Modem for Internet and Telephone Service? You can use the cable modem to provide both telephone service and to provide Internet access, and you can share that Internet c onnection with other Internet devices in your home or office.
22 4028520 Rev A How Do I Connect the Cable Mode m fo r Inter net and Telephone Service? Connecting the Cable Modem for High-Speed Data and T elephone Service The following installation procedure ensures proper setup and configuration for the cable modem.
4028520 Rev A 23 How Do I Connect the Cable Mode m for Inter net and Telephone Service? Important: When using a USB connection, you need to install USB drivers on your PC.
24 4028520 Rev A Installing USB Drivers Installing USB Drivers Your IP cable modem features multiple ne tworking interfaces that allow you to connect consumer electronic devices to your home network. USB 1.1 is one of the technologies that enables Microsoft Wind ows-based PCs to connect to t he home network.
4028520 Rev A 25 Installing USB Drivers Installing USB Drivers on Windows XP Systems 1 Insert the USB Cable Modem Driver Installation Disk into the CD-ROM drive of your PC. 2 Wait until the POWER and ONLINE LED status indicators on the front panel of the cable modem illuminate solid.
26 4028520 Rev A How Do I Maintain the Battery (Optional M odel Only) How Do I Maintain the Battery (Optional Model Only) Your modem includes one rechargeable Lithium-Ion battery to provide stand-by operation in the event of an AC power fa ilure. You can replace the battery without the use of any tools.
4028520 Rev A 27 How Do I Maintain the Battery (Optional M odel Onl y) Location of the Battery (Optional Model Only) The following illustration shows the location of the battery. Removing and Replacing the Battery Follow these steps to remove and replace the battery.
28 4028520 Rev A How Do I Maintain the Battery (Optional M odel Only) 5 Close the battery compartment door. Th e battery lock will automatically re- engage. Important! It can take as long as 24 hours for the battery to charge fully. Note: Dispose of the battery in accordance with local regulations and instructions from your service provider.
4028520 Rev A 29 Frequently Asked Questions Frequently Asked Questions Q. What if I don't subscribe to telephone service from my cable operator, can I still use the cable modem to make and receive phone calls? A. No. Telephone service is enabled for each telephone port on the cable modem by the cable telephony service provider.
30 4028520 Rev A Frequently Asked Questions Q. Do I automatically receive high-speed Internet service with the cable modem? A. Your cable modem may be used to provide telephone service, high-speed Internet service, or both services. Your cable service provider enables Internet service.
4028520 Rev A 31 Frequently Asked Questions 3 Drag the tcp/ip preferences file to the Trash. 4 Close all open windows and empty the Trash. 5 Restart your computer. 6 As your computer starts, simult aneously press and hold down the Command (Apple) , Option , P , and R keys on your keyboard.
32 4028520 Rev A Having Difficulty? Having Difficulty? Common T roubleshooting Issues I don't understand the front panel status indicators See Front Panel LED Status Indicator Functions (on page 34), for more detailed information on front panel LED status indicator operation and function.
4028520 Rev A 33 Tips for Improved Perfor mance Tips for Improved Performance Check and Correct If your cable modem does not perform as expected, the following tips may help. If you need further assistance, co ntact your service provider. Verify that the plug to your cable modem AC cord is properly inserted into an electrical outlet.
34 4028520 Rev A Front Panel LED Status In dicator Functions Front Panel LED Status Indicator Functions Initial Power Up, Calibr ation, and Registration (AC Power applied) The following chart illustra.
4028520 Rev A 35 Front Panel LED Status In dicator Functio ns Normal Operations (AC Power applied) The following chart illustrates the appearance of the LED status indicators on the front panel of the cable modem during normal operations when AC power is applied to the modem.
36 4028520 Rev A Notices Notices T r ademarks Cisco, Cisco Systems, the Cisco logo, the Cisco Systems logo, and Scientific Atlanta are registered trademarks or trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and certain other countries.
4028520 Rev A 37 For Information For Information If Y ou Have Questions If you have technical questions, call Cisco Services for assistance. Follow the menu options to speak with a service engineer. Use the following table to find the center in your area.
Service Provider Video Technology Group 5030 Sugarloaf Parkway, Box 465447 Lawrenceville, GA 30042 678.277.1000 www.scientificatlanta.com This document includes various trademarks of Cisco Systems, Inc. Please see th e Notices section of this document for a list of the Cisco Systems, Inc.
Ein wichtiger Punkt beim Kauf des Geräts Cisco DPQ2202 (oder sogar vor seinem Kauf) ist das durchlesen seiner Bedienungsanleitung. Dies sollten wir wegen ein paar einfacher Gründe machen:
Wenn Sie Cisco DPQ2202 noch nicht gekauft haben, ist jetzt ein guter Moment, um sich mit den grundliegenden Daten des Produkts bekannt zu machen. Schauen Sie zuerst die ersten Seiten der Anleitung durch, die Sie oben finden. Dort finden Sie die wichtigsten technischen Daten für Cisco DPQ2202 - auf diese Weise prüfen Sie, ob das Gerät Ihren Wünschen entspricht. Wenn Sie tiefer in die Benutzeranleitung von Cisco DPQ2202 reinschauen, lernen Sie alle zugänglichen Produktfunktionen kennen, sowie erhalten Informationen über die Nutzung. Die Informationen, die Sie über Cisco DPQ2202 erhalten, werden Ihnen bestimmt bei der Kaufentscheidung helfen.
Wenn Sie aber schon Cisco DPQ2202 besitzen, und noch keine Gelegenheit dazu hatten, die Bedienungsanleitung zu lesen, sollten Sie es aufgrund der oben beschriebenen Gründe machen. Sie erfahren dann, ob Sie die zugänglichen Funktionen richtig genutzt haben, aber auch, ob Sie keine Fehler begangen haben, die den Nutzungszeitraum von Cisco DPQ2202 verkürzen könnten.
Jedoch ist die eine der wichtigsten Rollen, die eine Bedienungsanleitung für den Nutzer spielt, die Hilfe bei der Lösung von Problemen mit Cisco DPQ2202. Sie finden dort fast immer Troubleshooting, also die am häufigsten auftauchenden Störungen und Mängel bei Cisco DPQ2202 gemeinsam mit Hinweisen bezüglich der Arten ihrer Lösung. Sogar wenn es Ihnen nicht gelingen sollte das Problem alleine zu bewältigen, die Anleitung zeigt Ihnen die weitere Vorgehensweise – den Kontakt zur Kundenberatung oder dem naheliegenden Service.
