Benutzeranleitung / Produktwartung B12C-B des Produzenten Blodgett
Zur Seite of 72
M ANUAL 1184743 $18.00 S AFFIRE S ERI ES S ECTIONAL R ANGE M ANUAL S ECTION SR Owner ’ s Manual Saffire Series Sectional Range WARNING Improper installation, adjus tment, alteration, service, or maintenan ce can cause property dam age, injury, or death.
S AFETY P RECAUTIONS S AFFIRE S ERIES S ECTIONAL R ANGE P AGE 2 OF 72 O WNER ' S M ANUAL 1184743 SAFETY PRECAUTIONS Before installing and operating this equi pment, be sure everyone involved in its operation is fully trained and aware of precautions.
S AFFIRE S ERIES S ECTIONAL R ANGE I NTRODUCTION O WNE R ' S M ANUAL 1184743 P AGE 3 OF 72 I NTRODUCTION Congratulations! You have purcha sed one of the finest pieces of heavy-duty commercial cooking equi pment on the market.
S PECIFICATIONS S AFFIRE S ERIES S ECTIONAL R ANGE P AGE 4 OF 72 O WNER ' S M ANUAL 1184743 S PECIFICATIONS NOTICE Local codes regarding inst allation vary greatly from one area to another.
S AFFIRE S ERIES S ECTIONAL R ANGE S PECIFICATIONS O WNE R ' S M ANUAL 1184743 P AGE 5 OF 72 V ENTILATION WARNING Improper ventilation can result in personal injury or d eat h. Ventilation which fails to p roperly remove flue products can cause heada ches, drowsiness, nau sea, or could result in death.
S PECIFICATIONS S AFFIRE S ERIES S ECTIONAL R ANGE P AGE 6 OF 72 O WNER ' S M ANUAL 1184743 Figure 2 Dimensions 7" (178) 2-1/2" (64) 8-1/2" (216) SIDE VIEW of MODULAR MODEL SIDE VI.
S AFFIRE S ERIES S ECTIONAL R ANGE S PECIFICATIONS O WNE R ' S M ANUAL 1184743 P AGE 7 OF 72 U TILITY R EQUIREMENTS AND C RATED W EIGHT GAS ELECTRICITY Model Width Base Type Top Type Natural Gas .
S PECIFICATIONS S AFFIRE S ERIES S ECTIONAL R ANGE P AGE 8 OF 72 O WNER ' S M ANUAL 1184743 E LECTRICITY S UPPL Y Units with a standard-oven base or a convection -oven base require electric power (50Hz or 6 0Hz single-phase AC). 120V models have a 7-foot (2134 mm) p ower cord with a grounde d plug.
S AFFIRE S ERIES S ECTIONAL R ANGE O PERATION O WNE R ' S M ANUAL 1184743 P AGE 9 OF 72 O PERATION DANGER EXPLOSION HAZARD In the event a gas odor is dete cted, shut down equipm ent at the main shut off valve. Immediately call the emergency phone number of your gas supplier.
O PERATION S AFFIRE S ERIES S ECTIONAL R ANGE P AGE 10 OF 72 O WNE R ' S M ANUAL 1184743 Figure 3 Operation of Open-Burner Sections Each 12"-wide section has t wo control knobs. The left knob controls the rear burner, whil e the right knob controls the front burner.
S AFFIRE S ERIES S ECTIONAL R ANGE O PERATION O WNE R ' S M ANUAL 1184743 P AGE 11 OF 72 Figure 4 Operation of Unifo rm Hot-Top Section Each 12" section has one control knob, which can be turned to OFF or to any position in the range from LOW to HIGH.
O PERATION S AFFIRE S ERIES S ECTIONAL R ANGE P AGE 12 OF 72 O WNE R ' S M ANUAL 1184743 Figure 5 Operation of Graduated Hot-Top Section Each 36"-wide section has on e control knob, which can be turned to OFF or to any position in the range from LOW to HIGH.
S AFFIRE S ERIES S ECTIONAL R ANGE O PERATION O WNE R ' S M ANUAL 1184743 P AGE 13 OF 72 Figure 6 Operation of Charbroiler Section Each 12" section has one control knob, which can be turned to OFF, HIGH, or LOW.
O PERATION S AFFIRE S ERIES S ECTIONAL R ANGE P AGE 14 OF 72 O WNE R ' S M ANUAL 1184743 Figure 7 Operation of Standard (Non-The rmostatic) Griddle Sections Each 12"-wide section has on e control knob, which can be turned to OFF, HIGH, or LOW.
S AFFIRE S ERIES S ECTIONAL R ANGE O PERATION O WNE R ' S M ANUAL 1184743 P AGE 15 OF 72 Figure 8 Operation of Thermostatic Griddle Sections Each 12"-wide section has on e control knob that can be turned to OFF, or to any temperature in the range 150°F to 400°F (66°C to 204°C).
O PERATION S AFFIRE S ERIES S ECTIONAL R ANGE P AGE 16 OF 72 O WNE R ' S M ANUAL 1184743 Figure 9 Operation of Oven Each oven has a thermostatic control that can be set in the range 150°F to 500°F (66°C t o 260°C). Convection ovens have a fan that can be set to ei ther HI speed or LO speed.
S AFFIRE S ERIES S ECTIONAL R ANGE O PERATION O WNE R ' S M ANUAL 1184743 P AGE 17 OF 72 S UGGESTIONS FOR C OOKING U SING A C ONVECTION O VEN As a guide, set oven temperatures 25 to 50 degrees lowe r than called for in recipes using co nventional (non- convection) ovens.
O PERATION S AFFIRE S ERIES S ECTIONAL R ANGE P AGE 18 OF 72 O WNE R ' S M ANUAL 1184743 C ORRECTING P ROBL EMS WHEN C OOKING WITH A C ONVECTION O VEN If… then… Cakes are dark on the sides and not done in the center… lower oven temperature.
S AFFIRE S ERIES S ECTIONAL R ANGE C LEANING & M AINTENANCE O WNE R ' S M ANUAL 1184743 P AGE 19 OF 72 C LEANING & M AINTENANCE WARNING Shut off the gas supply to the appliance before cleani ng or pe rforming maintenance on any g as appliance.
C LEANING & M AINTENANCE S AFFIRE S ERIES S ECTIONAL R ANGE P AGE 20 OF 72 O WNE R ' S M ANUAL 1184743 WOOL as any particles left on the surf ace will rust and further spoil the appearance of the finish. NEVER USE A WIRE BRUSH, STEEL SCOURING PADS (EXCEPT ST AINLESS), SCRAPER, FILE OR OTHER STEEL TOOLS.
S AFFIRE S ERIES S ECTIONAL R ANGE I NSTALLATION O WNE R ' S M ANUAL 1184743 P AGE 21 OF 72 I NSTALLATION NOTICE These installation procedures must be followed by qualified personnel or warrant y will be void. Local codes regarding inst allation vary greatly from one area to another.
I NSTALLATION S AFFIRE S ERIES S ECTIONAL R ANGE P AGE 22 OF 72 O WNE R ' S M ANUAL 1184743 Figure 10 Removal of Shipping Hold-Down Brackets Shipping Hold-Down Brackets S TEP 2 A : A TTACH L EGS TO THE R ANGE A set of four legs is packed with units ordered with legs.
S AFFIRE S ERIES S ECTIONAL R ANGE I NSTALLATION O WNE R ' S M ANUAL 1184743 P AGE 23 OF 72 S TEP 2 B : A TTACH C ASTERS TO THE R ANGE NOTICE For an appliance eq uipped with ca sters, (1) the in stallation shall b e made with a connecto r that complies with the Standard for Connectors for Movabl e Gas Appliances, ANSI Z21.
I NSTALLATION S AFFIRE S ERIES S ECTIONAL R ANGE P AGE 24 OF 72 O WNE R ' S M ANUAL 1184743 S TEP 2 C : M OUNT R ANGE ON C ASTER F RAME NOTICE For an appliance eq uipped with ca sters, (1) the in stallation shall b e made with a connecto r that complies with the Standard for Connectors for Movabl e Gas Appliances, ANSI Z21.
S AFFIRE S ERIES S ECTIONAL R ANGE I NSTALLATION O WNE R ' S M ANUAL 1184743 P AGE 25 OF 72 NOTICE Adequate means must be provided to limit the movement of the appliance without depending on the con nector and the quick-disconnect device or its associat ed piping to limit the appliance movem ent.
I NSTALLATION S AFFIRE S ERIES S ECTIONAL R ANGE P AGE 26 OF 72 O WNE R ' S M ANUAL 1184743 S TEP 5: A TTACH F LUE R ISER AND S HELF A SSEMBLIES Install the flue riser(s) using the follo wing pro cedure (as shown in Figure 14).
S AFFIRE S ERIES S ECTIONAL R ANGE I NSTALLATION O WNE R ' S M ANUAL 1184743 P AGE 27 OF 72 2. Slide each flue riser down onto the brac kets projecti ng from the back of the correspondi ng section(s) of the sectional range. Secure the flue rise r to the brackets with the four provided 1/4-20x3/4 hex-head bolts, flat washers, and lockwasher s.
I NSTALLATION S AFFIRE S ERIES S ECTIONAL R ANGE P AGE 28 OF 72 O WNE R ' S M ANUAL 1184743 CAUTION ALL PIPE JOINTS AND CONNECTIONS MUST B E TESTED THOROUGHLY FOR G AS LEAKS. USE ONLY SOAPY WATER FOR TESTING ON ALL GASES. NEVER U SE AN OPEN FLAME TO CHE CK FOR GAS LEAKS.
S AFFIRE S ERIES S ECTIONAL R ANGE I NSTALLATION O WNE R ' S M ANUAL 1184743 P AGE 29 OF 72 4. Light all pilots (see the appropriate Operation section elsewhere in this manual). Start with the section(s) furthest from the gas supply connection(s) to purge air from the gas lines.
S ERVICE S AFFIRE S ERIES S ECTIONAL R ANGE P AGE 30 OF 72 O WNE R ' S M ANUAL 1184743 S ERVICE WARNING ADJUSTMENTS AND SERVICE WORK MAY BE PERFORME D ONLY BY A QUALIFIED TECHNICIAN WHO IS EXPERIENCED IN, AND KNOWLEDGEABLE WITH, TH E OPERATION OF COMMERCIAL COOKING EQUIPMENT.
S AFFIRE S ERIES S ECTIONAL R ANGE S ERVICE O WNE R ' S M ANUAL 1184743 P AGE 31 OF 72 T ROUBLESHOOTING B URNER S AND P ILOTS The following table lists the possible cau ses of burner and pilot related problems that may occur. Problem Look for - None of the burners and pilots will turn on – Main gas supply to unit is OFF.
S ERVICE S AFFIRE S ERIES S ECTIONAL R ANGE P AGE 32 OF 72 O WNE R ' S M ANUAL 1184743 Figure 15 Adjustment of Charbroiler, Standard-Griddle, and Uniform Hot-Top Burners and Pilots The burner valves are not adjustabl e. The burner orifice is of the fixe d type, sized for the type of gas and the op erating alti tude.
S AFFIRE S ERIES S ECTIONAL R ANGE S ERVICE O WNE R ' S M ANUAL 1184743 P AGE 33 OF 72 Figure 16 Adjustment of Graduated Ho t-Top Pilot and Burner The burner valves are not adjustabl e. The burner orifice is of the fixe d type, sized for the type of gas and the op erating alti tude.
S ERVICE S AFFIRE S ERIES S ECTIONAL R ANGE P AGE 34 OF 72 O WNE R ' S M ANUAL 1184743 Figure 17 Adjustment of 35K and 45K Open-Top Burners and Pilots The burner valves are not adjustabl e. The burner orifice is of the fixe d type, sized for the type of gas and the op erating alti tude.
S AFFIRE S ERIES S ECTIONAL R ANGE S ERVICE O WNE R ' S M ANUAL 1184743 P AGE 35 OF 72 Figure 18 Adjustment of Thermostat ic-Griddle Thermostat Each 12"-wide section of a thermostatic gr id dle has a control knob that oper ates a sn ap-action thermostatic valve.
S ERVICE S AFFIRE S ERIES S ECTIONAL R ANGE P AGE 36 OF 72 O WNE R ' S M ANUAL 1184743 Figure 19 Adjustment of Thermostatic -Griddle Burners and Pilot The thermostatic burner valve is adjustabl e (see page 35). The burner orific e is of the fixed type, sized for the type of gas a nd the operating altitude.
S AFFIRE S ERIES S ECTIONAL R ANGE S ERVICE O WNE R ' S M ANUAL 1184743 P AGE 37 OF 72 T ROUBLESHOOTING O VEN CAUTION Proper and efficient op eration of oven is d ependent on corr e ct installation and function of components. Always verify that components are in place and functioni ng as intended.
S ERVICE S AFFIRE S ERIES S ECTIONAL R ANGE P AGE 38 OF 72 O WNE R ' S M ANUAL 1184743 Hot BLOWER RUNS INTERMITTENTLY Check that the vents at each end of the motor are not obstructed. Check that the motor is not against a wall. Go to the junction box on the back of the range and remove the cover.
S AFFIRE S ERIES S ECTIONAL R ANGE S ERVICE O WNE R ' S M ANUAL 1184743 P AGE 39 OF 72 Figure 20 Adjustment of Oven Thermostat The oven thermostat is carefully cal ibrated at the factory so that the dial setting ma tches the actual oven temperature.
S ERVICE S AFFIRE S ERIES S ECTIONAL R ANGE P AGE 40 OF 72 O WNE R ' S M ANUAL 1184743 Figure 21 Adjustment of Oven Pilot and Burner The burner orifice is of the fixed t ype, sized for the type of gas and the operating altitude.
S AFFIRE S ERIES S ECTIONAL R ANGE S ERVICE O WNE R ' S M ANUAL 1184743 P AGE 41 OF 72 Figure 22 Wiring Diagram for 120 Volt Oven Bases.
S ERVICE S AFFIRE S ERIES S ECTIONAL R ANGE P AGE 42 OF 72 O WNE R ' S M ANUAL 1184743 P ARTS The following tables and figures list serviceabl e parts. For parts not listed, contact a Blodgett Range Authorized Parts Distributor or a Blodgett Range Autho rized Service Agency.
S AFFIRE S ERIES S ECTIONAL R ANGE S ERVICE O WNE R ' S M ANUAL 1184743 P AGE 43 OF 72 Figure 24 Leg and Caster Parts 4 5 1 2 3 Key Part Number Qty Descriptio n 1 1172650 4 LEG PAD (3/4 X 10 HOLE.
S ERVICE S AFFIRE S ERIES S ECTIONAL R ANGE P AGE 44 OF 72 O WNE R ' S M ANUAL 1184743 35K-Open-Burner External and Structural Parts See drawing on following page.
S AFFIRE S ERIES S ECTIONAL R ANGE S ERVICE O WNE R ' S M ANUAL 1184743 P AGE 45 OF 72 Figure 25 1 2 3 4 5 10 9 6 4 11 12 13 4 14 15 16 17 18 Flush 35K-Open-Burner Models Step-Up 35K-Open- Burner Models 36"-Wide Models Shown 7 8 35K-Open-Burner External and Structural Parts See parts list on previous page.
S ERVICE S AFFIRE S ERIES S ECTIONAL R ANGE P AGE 46 OF 72 O WNE R ' S M ANUAL 1184743 35K-Open-Burner Gas Train Parts See drawing on following page.
S AFFIRE S ERIES S ECTIONAL R ANGE S ERVICE O WNE R ' S M ANUAL 1184743 P AGE 47 OF 72 Figure 26 3 4 1 2 5 6 7 8 9 10 3 4 1 2 8 10 11 13 12 12 5 7 Flush 35K-Open-Burner Models Step-Up 35K-Open-Burner Models 36"-Wide Models Shown 35K-Open-Burner Gas Train Parts See parts list on previous page.
S ERVICE S AFFIRE S ERIES S ECTIONAL R ANGE P AGE 48 OF 72 O WNE R ' S M ANUAL 1184743 45K-Open-Burner Parts See drawing on following page. Key Part Number Qty Description 1 1184689 4 KNOB 2 1184.
S AFFIRE S ERIES S ECTIONAL R ANGE S ERVICE O WNE R ' S M ANUAL 1184743 P AGE 49 OF 72 Figure 27 11 16 10 3 1 2 4 5 6 7 8 9 12 13 14 17 18 15 4 45K-Open-Burner Parts See parts list on previous page.
S ERVICE S AFFIRE S ERIES S ECTIONAL R ANGE P AGE 50 OF 72 O WNE R ' S M ANUAL 1184743 Charbroiler External and Structural Parts See drawing on following page.
S AFFIRE S ERIES S ECTIONAL R ANGE S ERVICE O WNE R ' S M ANUAL 1184743 P AGE 51 OF 72 Figure 28 4 5 1 2 6 7 8 9 11 12 15 16 13 14 17 18 3 10 Charbroiler External and Structural Parts See parts list on previous page.
S ERVICE S AFFIRE S ERIES S ECTIONAL R ANGE P AGE 52 OF 72 O WNE R ' S M ANUAL 1184743 Figure 29 Charbroiler and Standard-Griddle Gas Train Parts 4 1 3 5 6 8 9 12 15 16 13 14 2 10 11 7 Pilot Part.
S AFFIRE S ERIES S ECTIONAL R ANGE S ERVICE O WNE R ' S M ANUAL 1184743 P AGE 53 OF 72 Figure 30 Gas Connection Parts 3 4 1 2 5 6 7 2 2 Key Part Number Qty Description 1 1147005 1 1" PIPE CA.
S ERVICE S AFFIRE S ERIES S ECTIONAL R ANGE P AGE 54 OF 72 O WNE R ' S M ANUAL 1184743 Griddle External a nd Structural Parts See drawing on following page.
S AFFIRE S ERIES S ECTIONAL R ANGE S ERVICE O WNE R ' S M ANUAL 1184743 P AGE 55 OF 72 Figure 31 3 4 1 2 5 7 8 9 7 10 13 14 12 11 6 Griddle External a nd Structural Parts See parts list on previous page.
S ERVICE S AFFIRE S ERIES S ECTIONAL R ANGE P AGE 56 OF 72 O WNE R ' S M ANUAL 1184743 Thermostatic Griddl e Gas Train Parts See drawing on following page.
S AFFIRE S ERIES S ECTIONAL R ANGE S ERVICE O WNE R ' S M ANUAL 1184743 P AGE 57 OF 72 Figure 32 3 4 1 2 5 6 7 8 9 10 13 11 12 14 15 16 18 17 19 22 20 21 Thermostatic Griddl e Gas Train Parts See parts list on previous page.
S ERVICE S AFFIRE S ERIES S ECTIONAL R ANGE P AGE 58 OF 72 O WNE R ' S M ANUAL 1184743 Uniform Hot-Top Parts See drawing on following page. Quantity* Key Part Number 12" 24" 36" De.
S AFFIRE S ERIES S ECTIONAL R ANGE S ERVICE O WNE R ' S M ANUAL 1184743 P AGE 59 OF 72 Figure 33 14 18 13 3 4 1 2 5 6 7 8 9 10 12 3 11 15 16 17 19 21 20 Uniform Hot-Top Parts See parts list on previous page.
S ERVICE S AFFIRE S ERIES S ECTIONAL R ANGE P AGE 60 OF 72 O WNE R ' S M ANUAL 1184743 Graduated-Hot-Top Parts See drawing on following page. Key Part Number Qty Description 1 1184689 1 KNOB 2 11.
S AFFIRE S ERIES S ECTIONAL R ANGE S ERVICE O WNE R ' S M ANUAL 1184743 P AGE 61 OF 72 Figure 34 1 2 4 3 6 6 19 7 9 10 11 12 15 16 13 14 17 18 5 8 Graduated-Hot-Top Parts See parts list on previous page.
S ERVICE S AFFIRE S ERIES S ECTIONAL R ANGE P AGE 62 OF 72 O WNE R ' S M ANUAL 1184743 Oven Base Parts See drawing on following page. Key Part Number Qty Description 1 1180776 1 OVEN BOTTOMFLAME .
S AFFIRE S ERIES S ECTIONAL R ANGE S ERVICE O WNE R ' S M ANUAL 1184743 P AGE 63 OF 72 Figure 35 7 3 24 1 2 18 16 20 21 22 23 13 12 15 14 6 8 9 17 10 25 19 4 5 11 Oven Base Parts See parts list on previous page.
S ERVICE S AFFIRE S ERIES S ECTIONAL R ANGE P AGE 64 OF 72 O WNE R ' S M ANUAL 1184743 Figure 36 Convection Oven Blower Parts 3 4 1 2 5 6 7 Key Part Number Qty Description 1 1180834 1 OVEN BAFFLE.
S AFFIRE S ERIES S ECTIONAL R ANGE S ERVICE O WNE R ' S M ANUAL 1184743 P AGE 65 OF 72 Figure 37 Modular-Countertop Base Parts 3 4 1 2 Key Part Number Qty Description 1 1183863 1 BASE. 12 COUNTERTOP 1183859 1 BASE. 24 COUNTERTOP 1183523 1 BASE. 36 COUNTERTOP 1185418 1 BASE.
S ERVICE S AFFIRE S ERIES S ECTIONAL R ANGE P AGE 66 OF 72 O WNE R ' S M ANUAL 1184743 Cabinet-Base Parts See drawing on following page. Quantity* Key Part Number 12" 24" 36" 48&qu.
S AFFIRE S ERIES S ECTIONAL R ANGE S ERVICE O WNE R ' S M ANUAL 1184743 P AGE 67 OF 72 Figure 38 3 4 1 2 5 6 7 Cabinet-Base Parts See parts list on previous page.
S ERVICE S AFFIRE S ERIES S ECTIONAL R ANGE P AGE 68 OF 72 O WNE R ' S M ANUAL 1184743 Flue Riser Parts See drawing on following page. For continuous flue risers spanning multi ple sect ions, or sloped enclosures, contact Blodg ett Range.
S AFFIRE S ERIES S ECTIONAL R ANGE S ERVICE O WNE R ' S M ANUAL 1184743 P AGE 69 OF 72 Flue Riser Parts (continued) Key Part Number Qty Description 5 1183831 1 SHIELD, 24" X 12" WALL AZ.
S ERVICE S AFFIRE S ERIES S ECTIONAL R ANGE P AGE 70 OF 72 O WNE R ' S M ANUAL 1184743 Side Panel and Battery-Assembly Parts Part Number Description 1183547 TRIM, SIDE (if side is not adjacent to.
S AFFIRE S ERIES S ECTIONAL R ANGE O WNE R ' S M ANUAL 1184743 P AGE 71 OF 72 Notes:.
S AFFIRE S ERIES S ECTIONAL R ANGE P AGE 72 OF 72 O WNE R ' S M ANUAL 1184743 SAFFIRE SERIES SECTIONAL RANGE A product with the Blodgett Ran ge name incorp orates the best in durability and l ow maintenance.
Ein wichtiger Punkt beim Kauf des Geräts Blodgett B12C-B (oder sogar vor seinem Kauf) ist das durchlesen seiner Bedienungsanleitung. Dies sollten wir wegen ein paar einfacher Gründe machen:
Wenn Sie Blodgett B12C-B noch nicht gekauft haben, ist jetzt ein guter Moment, um sich mit den grundliegenden Daten des Produkts bekannt zu machen. Schauen Sie zuerst die ersten Seiten der Anleitung durch, die Sie oben finden. Dort finden Sie die wichtigsten technischen Daten für Blodgett B12C-B - auf diese Weise prüfen Sie, ob das Gerät Ihren Wünschen entspricht. Wenn Sie tiefer in die Benutzeranleitung von Blodgett B12C-B reinschauen, lernen Sie alle zugänglichen Produktfunktionen kennen, sowie erhalten Informationen über die Nutzung. Die Informationen, die Sie über Blodgett B12C-B erhalten, werden Ihnen bestimmt bei der Kaufentscheidung helfen.
Wenn Sie aber schon Blodgett B12C-B besitzen, und noch keine Gelegenheit dazu hatten, die Bedienungsanleitung zu lesen, sollten Sie es aufgrund der oben beschriebenen Gründe machen. Sie erfahren dann, ob Sie die zugänglichen Funktionen richtig genutzt haben, aber auch, ob Sie keine Fehler begangen haben, die den Nutzungszeitraum von Blodgett B12C-B verkürzen könnten.
Jedoch ist die eine der wichtigsten Rollen, die eine Bedienungsanleitung für den Nutzer spielt, die Hilfe bei der Lösung von Problemen mit Blodgett B12C-B. Sie finden dort fast immer Troubleshooting, also die am häufigsten auftauchenden Störungen und Mängel bei Blodgett B12C-B gemeinsam mit Hinweisen bezüglich der Arten ihrer Lösung. Sogar wenn es Ihnen nicht gelingen sollte das Problem alleine zu bewältigen, die Anleitung zeigt Ihnen die weitere Vorgehensweise – den Kontakt zur Kundenberatung oder dem naheliegenden Service.