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BlackBerry Leap Smartphone Version: 10.3.2 User Guide.
Published: 2015-05-14 SWD-20150514092633345.
Contents Setup and basics........................................................................................................................................... 6 New in this release.................................................................
BlackBerry Story Maker............................................................................................................................. 121 Media sharing......................................................................................
Security and backup.................................................................................................................................. 274 Passwords and locking............................................................................
Setup and basics New in this release Introducing BlackBerry 10 OS version 10.3.2 BlackBerry 10 OS version 10.3.2 provides you with new features and improvements designed to make your BlackBerry device even more secure and to help you be more productive.
Turn off Face Detection BlackBerry Assistant You can set, pause, resume, or stop the timer by using the BlackBerry Assistant app. Things you can do with the BlackBerry Assistant Peek gesture When you slide your finger up from the bottom of the screen and hold your finger in place, the date appears at the top of the screen.
If you update your device to BlackBerry 10 OS version 10.3.2 from an earlier version of the BlackBerry 10 OS, and you don’t have BlackBerry Protect turned on, a notification provides information about how to turn on BlackBerry Protect.
1. Headset jack 2. Lock screen (Press); Power on/off (Press and hold); Reset (Press and hold for 10 seconds) 3. Front camera 4. Notification LED 5. Volume up 6.
What's different about the BlackBerry 10 OS? If you're new to a BlackBerry 10 device, you might be eager to learn more about what makes it different from other BlackBerry devices. Find information about the home screen, settings, messages, and apps.
How do I change my settings and options? Do any of the following: • To find the settings and help for an app, swipe down from the top of the screen. • To find the settings for the device, on the home screen, swipe down from the top of screen. Tap Settings .
Where is my email or other messages? All of your email, text messages, social networking notifications, missed calls, and voice mail messages can be found in the BlackBerry Hub.
Where are the phone keys and my notification settings? Phone keys To answer a call, touch the circle at the bottom of the screen and slide your finger to the left. Release your finger when the circle covers . To decline a call, touch the circle at the bottom of the screen and slide your finger to the right.
• To cancel your selection, tap anywhere on the screen. • To change your text selection, drag the handles. Move text 1. Touch and hold your finger on a word or in a text field. 2. Release your finger from the screen. 3. Tap an option. Tip: If you aren't sure what a menu icon means, touch and hold the icon to see what it does.
Where are my tasks, memos, and voice notes? • If you used BlackBerry Link to transfer the files from your old BlackBerry device to your new device, your tasks, memos, and voice notes should be in the new BlackBerry Remember app. • If you previously used tasks in BBM Groups, you still have access to those tasks in BBM.
How do I search? If you want to find something on your BlackBerry device, such as a message, a song, or an app, or if you want to search the Internet, you can say or type your search in the BlackBerry Assistant. To open the BlackBerry Assistant, on the home screen, tap .
Menu icons Tip: If you aren't sure what a menu icon means, touch and hold the icon to see what it does. Slide your finger off the icon to avoid selecting it.
Depending on your service provider and where you purchased your BlackBerry device, the SIM card might already be inserted. 1. Open the door on the left side of your device. 2. With the metal contacts facing away from you, insert the micro SIM card into the top slot as shown.
2. With the metal contacts facing away from you, insert the media card (microSD card) into the bottom slot. Set up your device using the Setup app Tip: A network connection is required for some of the features within the Setup app.
• Learn how to transfer content from your old device • Customize your sounds and notifications • Set a password for your device • Set up payment options for purchases from the BlackBerry World.
3. To see the apps that are open (if any), slide your finger from right to left. To see all your apps, continue sliding your finger from right to left. Peek at the BlackBerry Hub To see your messages, you can peek at the BlackBerry Hub, or open it, from anywhere on your BlackBerry device.
Tip: Keep your finger on the screen while you peek at the BlackBerry Hub. To go back to what you were doing, slide your finger back down. Show the menus You can find features, options, and help by exploring the menus. Do any of the following: • To see more actions that you can perform in an app, tap or .
• To find the settings for the device, on the home screen, swipe down from the top of screen. Note: In an app, to find the device settings, use two fingers and swipe down from the top of the screen. Scroll and move between items Slide your finger to scroll through a list, pan a webpage, or move between pictures.
• To move between the BlackBerry Hub and your apps, slide your finger left and right. Use a slider If a slider appears on your screen, you can use the slider to progress through a file, such as a song or video, or scroll through multiple pages, such as the pages of an eBook.
Select items Do any of the following: • To select an item, simply tap it. If the item can be opened, it opens. • To highlight an item without opening it, touch and hold the item. • To highlight multiple items, such as pictures or songs that you want to share, touch and hold one item.
Zoom in to or zoom out from the screen If you want to see an image in more detail, or if you're having trouble reading words that are too small, you can magnify the screen by zooming in. To see more of the screen, zoom out. Do any of the following: • To zoom in, slide your fingers apart.
Advanced interactions If you’re looking for ways to do things more quickly or efficiently, consider using the following gestures: • Lift to wake • Flip to mute • Flip to save power • Hold to.
To turn on or turn off this feature, tap Settings > Advanced Interaction . Tap the Flip to Mute switch. Flip to save power If this feature is turned on, when you place your device facedown on a flat surface, your device goes into standby mode to extend battery life.
• Change your ringtone • Change your font size • Set your wallpaper • Set an alarm • Bookmark a favorite webpage • Add a signature to an email account • Add a contact or number to your s.
About SIM cards BlackBerry 10 devices use either micro SIM cards or nano SIM cards. You might need to contact your service provider to get the appropriate SIM card for your device. Using your BlackBerry ID to switch devices When you switch to a new BlackBerry device, during setup, you are prompted to enter your BlackBerry ID username and password.
Transfer method Data transferred • Documents • Tasks and memos • Email account info (you must enter the account passwords) BlackBerry Link Data saved to the storage space on your previous device.
Transfer method Data transferred • Pictures • Videos • Music • Alarm settings • BBM contacts • BlackBerry Browser bookmarks and folders • Text messages (SMS and MMS) • Phone history .
Transfer method Data transferred • Music (not DRM) • Documents • Tasks and notes from BlackBerry Remember • Text messages (SMS) BlackBerry Link Data saved to the storage space on your previous.
1. On your new BlackBerry 10 device, download the Device Switch app. To find the Device Switch app, on your device, visit the BlackBerry World storefront, or www.deviceswitch.com . 2. Connect both of your devices to the same Wi-Fi network. 3. To transfer your data, complete the instructions on the screen.
4. When the backup is complete, remove the media card from your previous device and insert it into your BlackBerry 10 device. 5. On your BlackBerry 10 device, on the home screen, tap > .
4. Under SIM Card , tap Copy Contacts from Device to SIM Card . 5. When your contacts are copied to your SIM card, remove the SIM card and insert it into your new device. 6. On your new device, tap Contacts . 7. Swipe down from the top of the screen. 8.
Deleting the data on your BlackBerry device After you transfer data to your new BlackBerry 10 device, consider deleting all of the data on your previous BlackBerry device. A security wipe is designed to permanently delete your data so it can't be recovered.
• To reinstall one app or game, tap next to the app or game that you want to install. • To reinstall multiple apps and games, at the bottom of the screen, tap > .
• Look for memos and tasks in the BlackBerry Remember app. • Transfer apps by downloading them from the BlackBerry World storefront. I can't transfer items using my media card Try any of the following: • Back up items from your media card to another source, such as your BlackBerry device built-in media storage or your desktop computer.
1. On the home screen, swipe down from the top of the screen. 2. Tap Settings > BlackBerry ID . 3. Tap Confirm . An email message is sent to the email address that you use as your BlackBerry ID. 4. Open the email message and follow the instructions on the screen.
• Click Device > BlackBerry ID . • Click BlackBerry ID . How do I reset my lost or forgotten BlackBerry ID password? You can have the instructions about resetting your BlackBerry ID password sent to the email address that you use as your BlackBerry ID username.
Phone and voice Phone Phone icons Incoming calls Icon Description To answer a call, touch and hold the circle and slide your finger to the left. To decline a call, touch and hold the circle and slide your finger to the right. Send a message with the Reply Now feature.
Making and receiving calls Make a call 1. In the Phone app, tap . 2. Dial a number. 3. Tap Call . Call a recent number or speed dial contact 1. In the Phone app, tap . 2. Tap a name, number, or speed dial contact. Tip: To send a text message to a recent number, beside the number, tap > .
Reply Now message is sent as a BBM message. If the caller isn't a BBM contact, the Reply Now message is sent as a text message. Depending on the recipient of the Reply Now message, additional text messaging charges might apply. 1. When you receive an incoming call, tap or .
Automatically answer a call when a Bluetooth headset is connected 1. In the Phone app, swipe down from the top of the screen. 2. Tap > Bluetooth . 3.
Start a conference call 1. While on a call, make or answer another call. 2. To merge the calls, tap . Answer a second call while already on a call 1. If you're using the call waiting feature, whe.
Add a contact or number to your speed dial list There are two different speed dial lists that you can add contacts or numbers to. You can add a total of nine contacts or numbers to the speed dial list on the Calls screen.
Hide your speed dial list on the Calls screen 1. In the Phone app, tap . 2. Swipe down from the top of the screen. 3. Tap . Call waiting, call forwarding, and call blocking How do I block calls? When you block calls, you can stop all incoming or outgoing calls, and prevent all incoming or all outgoing calls when roaming.
Phone options Change your default Reply Now messages You can select one of the three default Reply Now messages to send to a caller instead of answering an incoming call. You can change the default messages or compose a new Reply Now message. 1. In the Phone app, swipe down from the top of the screen.
Tap any of the drop-down lists to change other smart dialing options. Limit the phone numbers that you can call When you set up and use fixed dialing numbers, you can only make calls and send text messages to the phone numbers that you added to the fixed dialing numbers list.
Troubleshooting: Phone I can’t put a call on hold to answer an incoming call While on a call, if you answer an incoming call from a different app, your first call might be disconnected instead of being put on hold. For example, while on a phone call, if you answer an incoming BBM Voice call, your current phone call ends.
Level 1 alerts You can also set Level 1 alerts for specific messages and receive custom notifications for these messages that override all existing notification settings. Edit your notification profiles Tip: You can view descriptions of the default settings for each notification profile on the Notifications screen, under Profiles .
2. Tap Settings > Notifications . 3. Tap . 4. Tap to select the notification profiles that you want to add to your quick settings. 5. To rearrange the order that the profiles are listed in, tap . Touch and hold a notification profile and drag it to where you want it to appear in the list.
Customize notifications for a contact Notifications that you customize for contacts override the notification settings for profiles and apps. For example, if sound is turned on for phone notifications for a contact but the sound is turned off for the phone, the phone still rings when the contact calls you.
4. Tap Customize App Notifications . 5. Tap an app. 6. Change the Sound , Ringtone , Override Profile Volume , Vibrate , LED , LED Color , or Hub Notification settings. 7. To make the updated settings the default notification settings for the app in all of the notification profiles, tap .
• To dismiss the preview, tap . • To ignore the preview, wait a few seconds until it disappears. • To reply to a BBM message or text message without leaving the app that you're currently in, tap . Turn off Instant Previews For some notification profiles, by default, the Instant Previews feature is turned on.
Set your screen to turn on for new notifications You can set your BlackBerry device to turn on when you receive notifications. 1. On the home screen, swipe down from the top of the screen. 2. Tap Settings > Security and Privacy > Lock Screen . 3.
My device doesn't display Lock Screen Notifications If BlackBerry Balance is set up on your BlackBerry device, messages sent to accounts that are associated with your work space aren't displayed as Lock Screen Notifications when your work space is locked.
Using a visual voicemail service Listen to a visual voicemail message 1. In the BlackBerry Hub or Phone app, tap a voicemail message. 2. Tap . Forward a visual voicemail message 1. In the BlackBerry Hub or Phone app, touch and hold a voicemail message.
1. In the Phone app, swipe down from the top of the screen. 2. Tap > . 3. Tap Change Password . Prevent visual voicemail messages from downloading while you are roaming Depending on your wireless service provider, this feature might not be supported.
BlackBerry Hub and email BlackBerry Hub and email Staying connected with the BlackBerry Hub Email You can add practically any existing email account to your device—both work and web-based email. Text messages (SMS/MMS) If text messaging is a part of your wireless service plan, you can find and respond to your text messages in the BlackBerry Hub.
Set up email or other types of accounts on your device 1. On the home screen, swipe down from the top of the screen. 2. Tap Settings > Accounts . 3. If you already added an account to your device, tap to add another account. Add an email account 1.
• Your enterprise activation password • Server name 1. On the Add Account screen, tap > Work Account . 2. Enter the username, activation password, and server address for your account.
2. Enter the username, email address, password, and server address for the account. • To turn off push email, turn off the Push switch. To set how frequently your device checks for new messages, in the Sync Interval drop-down list, tap an option. • To use your organization's VPN, turn on the Use VPN switch.
Change account settings You might want to change the settings for an account if you changed the password for the account, if you want to change the display name for the account, or if you want to use different synchronization settings. 1. On the home screen, swipe down from the top of the screen.
BlackBerry Hub message list icons Icon Description Unread email Read email Meeting or event invitation New Facebook notification Email with attachment Draft message Email messages grouped by subject i.
Navigate your list of messages and notifications In the BlackBerry Hub, touch and hold a date bar. • To go to messages and notifications for the next day, tap . • To go to messages and notifications for the previous day, tap . • To go to the top of your list of messages and notifications, tap .
To see all of your messages again, tap Cancel at the top of the screen. Tip: You can also find your flagged messages in BlackBerry Remember, in the Flagged Messages task list.
Create a priority rule You can create a rule so that messages that are sent from specific accounts, or with a specific subject, or with other specific criteria are sent to your BlackBerry Priority Hub. You can also set a Level 1 alert for specific messages so that you receive a custom notification when these messages are sent to you.
Download attachments in a message You can download one file or multiple files that you receive as attachments in an email. • In a message with one attachment or to download one attachment at a time, tap an attachment. • To download all the attachments in a message, tap .
that you added to your BlackBerry device. When you tap Compose , the BlackBerry Hub suggests message types based on the messages you commonly compose. 1. In the BlackBerry Hub, tap . 2. Tap a message type. 3. Add or choose a recipient for your message: • For email, type a contact name or an email address in the To field.
Send an email or a meeting invitation when composing another message When you compose an email, you can also send a meeting invitation to a recipient or send a separate email. 1. While composing a message, touch and hold a name in the To , CC or BCC field.
Managing messages Stay organized by managing your messages in the BlackBerry Hub. You can file messages, flag important messages, or save draft messages for later. Delete a message In the BlackBerry Hub, do any of the following: • To delete a single message, touch and hold the message.
Keep all email from a folder on your device If you use a desktop email application like Microsoft Outlook to file email into folders, your BlackBerry device doesn't automatically download copies of that email. You can have filed email readily available on your device by syncing an email folder.
Customize BlackBerry Hub Instant Actions for email messages By default, with BlackBerry Hub Instant Actions, you can file and delete your email messages. You can change your settings for the actions that appear in the list view. 1. In the BlackBerry Hub, tap > > Display and Actions .
Digital signatures are designed to help recipients verify the authenticity and integrity of messages that you send. With S/ MIME-protected messages, when you digitally sign a message using your private key, recipients use your public key to verify that the message is from you and that the message hasn't been changed.
12. Under Encryption Certificate , in the drop-down list, tap the certificate that you imported. Set up PGP protected messaging If you use a work account that supports PGP protected messages, you can digitally sign, encrypt, or sign and encrypt messages using PGP protection.
1. When you compose a message, slide your finger down on the screen. 2. In the drop-down list, tap a signing or an encryption option. Note: If your BlackBerry device is associated with a CRL or an OCSP server, when you add recipients to an encrypted message, your device tries to retrieve a certificate status for each recipient.
Make sure that you know the server name. 1. On the home screen, swipe down from the top of the screen. 2. Tap Settings > Security and Privacy . 3. Tap LDAP Server . 4. In the Server Address field, enter the address of the LDAP server that your account is associated with.
Icon Description The certificate chain is expired. The certificate chain has been revoked. Navigating the BlackBerry Hub Peek at your messages in the BlackBerry Hub from anywhere Whether you're on your home screen or using an application, you can peek at or open the BlackBerry Hub from anywhere on the device.
Peek at your messages and notifications while you're composing or viewing a message In a message, slowly slide your finger from the left edge of the message to the right. Continue sliding to bring your list of messages and notifications into view.
Create a meeting from an email When you create a meeting or event from an email, your BlackBerry device populates the invitation with the subject line from the email, and the recipients of the email become the invitees. 1. In an email, tap > . 2. Enter any additional information for the meeting.
Customizing BlackBerry Hub settings You can customize a variety of settings in the BlackBerry Hub. For example, you can change your default email address or calendar, or the order that your accounts appear in. You can also set an out-of-office reply using your BlackBerry device.
• To change the default calendar that you add events to and send meeting invitations from, in the Calendar drop- down list, tap a calendar. Download only partial text in email If you move frequently.
Color code your accounts To help you distinguish between different types of accounts in the BlackBerry Hub, you can choose a color for each of your accounts. The color appears on the left side in your list of messages. 1. In the BlackBerry Hub, tap > > Hub Management .
Change which messages appear in the BlackBerry Hub You can choose to hide messages for some accounts, so they don't appear in the Hub Tab in the BlackBerry Hub. Calendar and contact syncing aren't impacted by these settings. 1. In the BlackBerry Hub, tap > > Hub Management .
• To change the background color of text message conversations, turn the Dark Background switch on or off. Change advanced settings for text messages With the advanced settings for SMS and MMS messages, you can allow special characters, change your routing preference, and more.
About public warning messages Public warning systems are used to send alert messages to users with enabled mobile devices. Public warning messages are text messages that alert users of possible threats to safety in their area. Messages may include severe weather warnings, missing child alerts, or national emergencies.
I can't find my work email in the BlackBerry Hub If you added a work account to your BlackBerry device, your administrator might have turned on a policy that separates the BlackBerry Hub into a w.
joyn for BlackBerry 10 devices About joyn Do you have friends and contacts who aren't using a BlackBerry 10 device? If so, you can chat, call, send pictures, and share videos with these contacts using joyn.
Delete a joyn chat On a chat screen, tap > . Call a joyn contact 1. In the Phone app, tap . 2. Tap beside the contact you want to call. 3. If you have multiple phone numbers for a joyn contact, tap the number that you want to call. Tip: During the call, tap to start a chat or a video share, or share a file.
4. Type the phone number or name of the joyn contact you want to block. To unblock a contact, tap Unblock beside the contact's name. Turn on joyn while roaming Check with your wireless service provider to find out what roaming fees or charges might apply.
Media Change the media volume When music is playing, do any of the following: • To increase the volume, press the Volume Up key on the side of your BlackBerry device. • To decrease the volume, press the Volume Down key on the side of your device. • To mute the volume, press the Mute key on the side of your device.
File extension Supported video codec(s) Supported audio codec(s) MPEG H.263, H.264, MPEG-4 AAC, MPEG-3, PCM WMV WMV 9 WMA AAC — AAC AMR — AMR FLAC — FLAC, Vorbis M4A — AAC MIDI — MIDI MKA .
take panoramic pictures and capture the whole vista in one shot. Your device can also detect the lighting conditions and suggest the best mode and setting to use, so you can focus on capturing the moment. Camera icons Icon Description Switch between the front-facing and the rear-facing cameras.
• To take continuous pictures when you have Burst shooting mode turned on, touch and hold . The number of pictures you took in Burst mode appears in the lower-left corner of the screen. The camera stops taking pictures when you take your finger off of the icon.
Take a panoramic picture The panoramic feature on your BlackBerry device takes multiple pictures and seamlessly combines them into one picture. This shooting mode works well when you're trying to capture a breath-taking vista or a large group of people.
To stop recording, tap . Set the video size You can set the video size for the rear-facing camera on your BlackBerry device, allowing you to take videos in different conditions. For example, you can set the camera to record 720p at 60 fps to capture fast-moving objects.
2. To take a picture, tap . Hold the camera steady until the picture appears. 3. Drag the slider at the bottom of the screen back and forth until you find the best picture. 4. Tap a recognized face. 5. Use the dial to browse the available expressions.
Icon Description This mode is available for the camera and the video camera. Normal mode simulates a regular camera or video camera and allows you to take a single picture or video at one time.
Icon Description Auto This mode is the most common mode and is available for the camera, video camera, and Time Shift mode. Use Auto mode to capture a wide variety of everyday scenes. Action This mode is available for the camera and Time Shift mode. Action mode can help to take pictures of fast-moving objects.
Save media files to your built-in media storage By default, your BlackBerry device is set to save your media files to a media card, if there is one present. You can change the settings to save your media files to the built-in media storage on your device.
I can't turn on the flash or use the video light Try the following actions: • There might not be enough battery power left to use the flash or video light. Charge your BlackBerry device and try again. • The flash might still be charging. Wait a moment and then try again.
Pictures Pictures icons Depending on your device model, some of these options might not be available to you. For example, if your device doesn't have a camera, the does not appear. Icon Description View all of your pictures organized by the date that you took the pictures or added the pictures to your BlackBerry device.
Editing pictures Use the picture editor to turn a picture into a masterpiece! The picture editor offers many tools to enhance your pictures, as well as adding unique touches to make your pictures stand out from the rest.
Add a filter to a picture Use the filters in the picture editor to add a fun finishing touch to your pictures. You can add filters such as black and white, antique, sepia, cartoon, sketch, and more. 1. In the Pictures app, touch and hold the picture that you want to change.
Change the settings for automatic stories You can change the settings to improve the automatic stories that your BlackBerry device generates. Turning on geotagging and adding your home address helps your device group pictures and videos together in a logical way.
2. Tap . 3. Do one of the following: • Tap an existing story. • Tap Create New Story . 4. If necessary, edit the story. Tip: You can add multiple pictures to a story at the same time by tapping > .
• To view all of the pictures taken in a specific location, on the map, tap . • To view all of the pictures taken in the visible area of the map on the screen, tap . • To search for a location to move the map view to, tap > . Enter an address or descriptive word, such as "coffee" or "hospital.
3. Tap . 4. In the Location drop-down list, tap the location that you want to save the album to, such as a media card. 5. If necessary, in the Enter album name field, enter a name for the album. 6. Tap Move . Set how pictures are organized in albums 1.
Add a picture to the Favorites screen Add pictures to the Favorites screen so that you can quickly access them. Pictures added to the Favorites screen are also used in the automatic stories that your BlackBerry device generates. 1. In the Pictures app, touch and hold a picture.
Icon Description View all of your playlists, including playlists generated by your BlackBerry device. These automatic playlists include the music you last played, recently added music, and music organized by year and decade. View all of the songs that you have added to the Favorites screen.
View details about your music 1. In the Music app, tap a song, an album, or a playlist. 2. If the music player controls aren't visible on the screen, tap the screen. 3. To see your music list, tap the screen. 4. To view the album details for any of the songs listed, touch and hold a song.
2. Tap a playlist. 3. Tap > . 4. Do any of the following: • To change the name of the playlist, in the text field at the top of the screen, type a new name. • To add music to the playlist, tap . Beside the song, artist, or album that you want to add, tap .
Set the audio in the Music app You can set whether your music plays on the speaker, headset, or handset on your BlackBerry device. 1. In the Music app, tap a song. 2. Tap > . 3. Tap an audio option. View song properties In the Music app, you can view the properties for a song, including the file type, size, location, and more.
Troubleshooting: Music I can't open a media file Make sure that the file is in a format that your BlackBerry device supports. Videos Videos icons Depending on your device model, some of these options might not be available to you. For example, if your device doesn't have a camera, the does not appear.
Editing videos Using the video editor on your BlackBerry device, you can edit and improve the videos that you record. For example, you can crop and change the length of your video, as well as enhance the brightness, color, volume, and more. Tip: When you edit a video, swipe to see more editing options.
• To discard your changes, tap > . Tip: If you select an option and don't like the results, you can quickly discard your changes when you tap the editing option a second time. Add slow motion to a video 1. In the Videos app, touch and hold the video that you want to change.
• Tap an existing story. • Tap Create New Story . 4. If necessary, edit the story. Tip: You can add multiple videos to a story at the same time by tapping > . Tap the videos that you want to use. Tap . Organizing your videos and albums In the Videos app on your BlackBerry device, you can create albums to organize your videos.
Add a video to the Favorites screen You can add videos to the Favorites screen so that you can quickly access them. Videos added to the Favorites screen are also used in the automatic stories generated by your BlackBerry device. 1. In the Videos app, touch and hold a video.
BlackBerry Story Maker About BlackBerry Story Maker You can use BlackBerry Story Maker to make stories using pictures and videos that are saved on your BlackBerry device.
Change the order in which media appears in a story 1. In BlackBerry Story Maker, tap a story. 2. While the story is playing, tap the screen. 3. Tap . 4. Touch and hold the thumbnail of the picture or video that you want to move and drag it to where you want it to go.
Delete a story in BlackBerry Story Maker 1. In BlackBerry Story Maker, touch and hold a story. 2. Tap . Save a story in BlackBerry Story Maker When you save the stories that you create in BlackBerry Story Maker, you can send, share, or move the stories.
Note: If a switch is unavailable, it means that the theme currently used in your story doesn't support that setting or that the story doesn't contain any media affected by that setting. For example, if your story contains only videos, the Arrange Pictures in Collages switch is unavailable.
• Your BlackBerry device must be connected to the same Wi-Fi network as the device that you want to share the media files with. You can use the Media Sharing options in your device settings to allow DLNA Certified devices and Wi-Fi CERTIFIED Miracast devices to wirelessly access your media files.
2. Tap . 3. Tap Tune to . 4. Slide your finger to the radio station that you want to tune to. Tip: When you select the station that you want to tune to, to hide the station numbers, tap Tune to . Listen to the FM Radio The FM Radio on your BlackBerry device has controls for listening to music that are similar to the Music app on the device.
Settings Customize your device settings Your BlackBerry device is designed to provide you with extensive customization and control. You can take it out of the box and get started, but you can also tailor and optimize your device for your needs. Get acquainted with the options and discover more about what your device can do.
Overview of device settings Item Description Airplane Mode • Turn off all wireless connections. Networks and Connections • Set your USB connections, including USB Mass Storage Mode, Charge Only Mode, and a manual IP address. • Access airplane mode to turn off all your connections.
Item Description Display • Select a wallpaper. • Change your font. • Adjust the screen brightness. • Customize screen locking. Battery Saving Mode • Turn on or turn off the option to enter Battery Saving Mode automatically. • Customize settings for extending battery life when Battery Saving Mode is turned on.
Item Description App Manager • Change the default app used to open a specific file type. • Monitor apps that are using your device's memory. Media Sharing (if available) • Connect to a device to wirelessly share media content. Date and Time • Change the time zone, time, and date.
Item Description • View or change the name for your device that appears if another device detects it over a Bluetooth connection or wireless connection. Update your device software Software updates might not be available to you depending on your region and service provider.
Restore your device to its factory default settings using BlackBerry Link If you restore your BlackBerry 10 device to its default settings, BlackBerry Link deletes all of the data and third-party applications from your device. Any IT policies that are applied to your device are also deleted.
To wake up your device, swipe up from the bottom of the device screen. Restart or reset your device If your BlackBerry device is running slower than usual or not responding, turning off and turning back on your device might help to solve the problem.
Keeping your battery charged Your BlackBerry device uses a lithium-ion battery. To maximize your use of this type of battery, when possible, do the following: • Avoid using your device while it's charging to help it charge faster. • Charge your device often, even when the battery charge isn't low.
2. Tap Settings > App Manager > Device Monitor . Tip: To quickly check the percentage of battery power remaining, from the bottom of the screen, slide your finger up to the middle of the screen. The battery percentage appears in the upper-left corner of the screen.
• To permanently delete the app, tap . LED and battery notifications A solid red LED can indicate that your BlackBerry device is turning on or restarting. A flashing yellow LED can indicate that the battery power level is low and your device is charging.
2. Tap Settings > Battery Saving Mode . 3. Do any of the following: • To set the power level that your battery must reach before Battery Saving Mode turns on automatically, drag the slider at the top of the screen left or right. • To change which settings are adjusted when Battery Saving Mode turns on, select or clear any of the checkboxes.
• To adjust other volume settings such as application volume or notifications, on the home screen, swipe down from the top of the screen. Tap Settings > Main Volume or Notifications .
Device and battery safety You should only use the battery that BlackBerry specifies for use with your particular BlackBerry device model. If you use any other battery, you might invalidate any warranty provided with your device. CAUTION: There is a risk of explosion if the battery is replaced with an incorrect battery type.
Connections Connect your BlackBerry device to a mobile network or Wi-Fi network to browse websites, check your messages, use location services, and much more.
2. Tap Settings > About . 3. In the Device Name field, enter the new name for your device. Wireless connections icons The following icons might appear in the upper-right corner of the home screen to indicate the wireless coverage level that your BlackBerry device currently has.
Mobile Hotspot mode is on. If the icon is solid, Mobile Hotspot is connected. Internet tethering is on. If the icon is solid, your device is connected to another device. Bluetooth technology is on. If the icon is solid, Bluetooth technology is connected.
Miracast allows you to wirelessly show what's on the screen of your BlackBerry device on another device such as a TV or computer monitor. Bluetooth technology Bluetooth wireless technology allows you to create a direct connection between your BlackBerry device and another Bluetooth enabled device.
Mobile network A mobile network connection allows your BlackBerry device to make calls and, if you have a data plan, use data services such as Internet browsing.
2. Tap Settings > Networks and Connections > VPN . 3. Tap . 4. In the VPN Profile drop-down list, tap the profile that you want to use. If no VPN profiles appear in the list, create your own or contact your adminstrator. 5. Turn on the Connect over Mobile Network switch.
1. On the home screen, swipe down from the top of the screen. 2. Tap Data Management . 3. Change any of the settings on the screen. Set a monthly data limit notification You can be notified when you reach your monthly data limit, or when you reach a certain percentage of your monthly data limit.
Wi-Fi connections A Wi-Fi network connection is one way to get data services on your BlackBerry device, but unlike using the mobile network, using Wi-Fi doesn't add charges to your data plan.
connect to a saved Wi-Fi network using the order that the profiles are listed on the Saved Networks screen. To connect more quickly, you can prioritize a Wi-Fi network by moving it higher in the list, so that your device tries to connect to it before other saved Wi-Fi networks.
Wi-Fi network settings Usually, you don't need to change your settings for a Wi-Fi network; however, you might need to change your settings if you have trouble connecting or if you need to connect manually. The settings that are available for each Wi-Fi network depend on the type of network you're connecting to.
Use Proxy Turn on this switch if you want to connect to a proxy server. When you select this setting, additional settings appear. To find out what settings to use, see the information provided for the proxy server.
A VPN profile contains the information that you need to log in to your organization's network over a VPN or Wi-Fi connection. You might have one or more VPN profiles on your BlackBerry device, depending on the options that your administrator sets for you.
• If you use the Press WPS button on Router setting in Wi-Fi Protected Setup, check that the Wi-Fi router uses Wi-Fi Protected Setup, and that it is set to send its profile. Verify that another device is not also attempting to connect at the same time, and that not more than one Wi-Fi router within range is set to send its profile.
5. Do one of the following: • If the device that you want to connect to appears in the Devices list, tap the device name. Complete the instructions on the screen. • If the device doesn't appear in the Devices list, it might not be discoverable.
4. Tap . Pairing your device with a car The My Car feature improves your experience when you pair and connect your BlackBerry device with your car using Bluetooth technology. When your car and your device are connected and the My Car feature is on, your device might display a customized lock screen.
• The first time you pair and connect your device running BlackBerry 10 OS version 10.3.1 or later with a Bluetooth enabled device, such as a car kit, you receive a notification on your BlackBerry device asking you to confirm that you allow access to your contact information.
1. On the home screen, swipe down from the top of the screen. 2. Tap Settings > Networks and Connections > Bluetooth > . 3. Turn on the Connect to the last device when turned on switch. Supported Bluetooth profiles and services Your BlackBerry device is a Bluetooth Smart Ready device, and supports the following profiles.
Profile Description Immediate Alert Service (IAS) This service allows Bluetooth enabled devices to send an immediate alert, such as a public safety message, to your device. Link Loss Service (LLS) This service sends a notification to your BlackBerry device when your device loses its Bluetooth connection with another Bluetooth enabled device.
Profile Description Tx Power Service (TPS) This service allows a Bluetooth enabled device to access information about the current transmit power levels of your BlackBerry device. Troubleshooting: Bluetooth I can't pair with a Bluetooth enabled device • Check that your BlackBerry device is compatible with the Bluetooth enabled device.
Access the files on your media card from an external device To use the USB Mass Storage Mode feature, you must have a media card in your BlackBerry device.
Troubleshooting: USB connections My device isn't recognized when I connect it to my computer If your computer doesn't automatically detect your BlackBerry device, try the following: • Check the USB cable and points of connection. • Consider updating or installing the device drivers on your computer.
The user of the device connecting to your mobile hotspot must know the name of your mobile hotspot and the password you set during the setup process. Find your Mobile Hotspot mode settings You set most of the settings for your mobile hotspot the first time you turn on Mobile Hotspot mode.
I can't connect multiple devices to my mobile hotspot Depending on your wireless service plan, you might not be able to connect multiple devices to your mobile hotspot, or the number of devices you can connect might be less than eight.
• If you're using your device for work, your organization might not allow the use of Internet tethering. For more information, check with your administrator. BlackBerry Keyboard and typing Communicate with the world by typing messages, email, and documents with the BlackBerry Keyboard.
Type an accented character The list of available accents depends on the active input language. If you set multiple input languages, the accents for the languages that can be predicted together appear for a letter.
Type faster with automated assistance settings You can change your typing settings to help you type faster on your BlackBerry Keyboard. Keyboard feedback provides an audible indication of your typing progress or when a misspelled word is corrected.
Cut, copy, and paste text 1. Select the text that you want to cut or copy. 2. Lift your finger off the screen. The text editing menu appears. 3. Do one of the following: • To copy the text, touch, hold, and release the highlighted text. Tap . • To cut the text, touch, hold, and release the highlighted text.
Select a suggested word To use a word that appears on the BlackBerry Keyboard, place your finger just below the word and flick it up onto the screen. Change where word suggestions appear By default, word suggestions appear on the BlackBerry Keyboard so that you don't have to look above where you're typing to see the suggestions.
Change spell check settings You can change spell check settings, such as whether to check the spelling of acronyms, whether to correct the casing of words, and so on. 1. On the home screen, swipe down from the top of the screen. 2. Tap Settings > Language and Input > Spell Check .
3. Tap . Clear the learned words list The BlackBerry Keyboard learns words and phrasing based on your usage to predict the next word you write. You can clear the word list used for word suggestions with the following steps: 1. On the home screen, swipe down from the top of the screen.
To show the Keyboard, disconnect the other input device and try again. Language If you speak more than one language, you can use the language settings to change your display, typing, voice input, or BlackBerry Keyboard language. You can also switch to another typing language while you type.
Select an alternate keyboard layout Some languages have more than one keyboard layout option. For those languages, you can select the keyboard layout that feels most natural for you to use. The QWERTY keyboard layout is available as an option for all languages.
Typing in other languages You can set your BlackBerry device to recognize three different input languages when you type. As you type, your device makes predictions based on each of the language families. For example, if you use a Latin-based display language, predictions appear for any of the configured Latin-based languages.
Single key press + key press Key press and hold ق ف ڤ (Farsi only) غ ع ه خ ح ج چ (Farsi only) چ (Farsi only) س ش س ش ي ى ئ ى ب پ (Farsi only) پ ل ا أ ء أ ا .
Typing in Danish, Norwegian, Finnish, or Swedish The Danish, Norwegian, Finnish, and Swedish languages are largely based on a Latin alphabet with a few variations. These languages use the basic QWERTY keyboard layout with the addition of Å, Æ and Ø (for Danish and Norwegian), and Ö and Ä (for Finnish and Swedish).
• To type a letter from the Latin-based alphabet using a QWERTY keyboard layout, you can press and press a letter. • To type a symbol, tap . To view more symbols, tap .
• To type an accented version of a character, press and hold the primary character. Then, you can select the accented character. • To type a symbol, tap .
Tip: After you swipe down from the top of the screen, if you see in the quick settings, you can tap to display the slider without going into the Display screen. Change your font size 1. On the home screen, swipe down from the top of the screen. 2. Tap Settings > Display .
Turn off icon labels in the action bar By default, labels appear under icons in the action bar at the bottom of the screen. The labels identify and explain the signature actions available to you. If you turn off this setting, icon labels don't appear unless you touch and hold the icon in the action bar.
Settings • You can now set the display using the Reverse Contrast feature. • There is now a preview pane for Closed Captions settings. BlackBerry Screen Reader • You can rewind the BlackBerry Screen Reader to read up to the last ten spoken items.
4. Do one of the following: • Double-tap anywhere on the screen with two fingers to continue. • Tap Cancel to close the dialog box without turning on the BlackBerry Screen Reader 5.
Task Gesture Replay the last item Note: You can rewind to hear the last 10 items spoken. Swipe up with two fingers. Spell the last item letter by letter Swipe down with two fingers. Spell the last item using the phonetic alphabet (for example, Alpha, Bravo, and so on) Swipe down and hold with two fingers to spell the last item phonetically.
Task Gesture Pan or scroll a list Swipe up with two fingers to scroll toward the top. Swipe down with two fingers to scroll toward the bottom. This action sets a new point of regard.
Task Gesture Move left, right, up, or down Swipe left, right, up, or down with three fingers. Stop the BlackBerry Screen Reader from reading Swipe down and to the left with one finger.
Gestures for text entry and editing When you select text to cut, copy, or delete, the size of the text block depends on the size of a text chunk you have set. A text chunk can be a character, word, line, sentence, or paragraph, or a header or link on a webpage.
Task Gesture Hide the touch screen keyboard Note: This gesture is only applicable to all-touch devices. When the keyboard is visible, set the point of regard to the space bar, then double-tap and hold with one finger. Gestures for the Phone app Task Gesture Answer a call Double-tap with two fingers on the Incoming Call screen.
Goal Action Move to the next item Press the Right Arrow key. Read from the top of the page Press Ctrl+A. Read from the current location Press Ctrl+Shift+A.
5. Tap Dark Screen Mode to set the point of regard. Then, double-tap to activate the Dark Screen Mode option. 6. Close the BlackBerry Screen Reader settings in one of the following ways: • Swipe up from the bottom of the screen to minimize the screen.
• Swipe up from the bottom of the screen to minimize the screen. If your device has a trackpad, try not to touch it when you swipe up to unlock the screen. Swipe up from the left side or right side of the trackpad. With the point of regard on the minimized app, double-tap with two fingers to close the app.
1. On the home screen, swipe down from the top of the screen. 2. Tap Settings to set the point of regard. Then, double-tap to activate the Settings menu. 3. Tap Accessibility to set the point of regard. Then, double-tap to activate the Accessibility option.
• You changed a switch, checkbox or option • A menu is opened or closed • The keyboard is visible or hidden, if you have an all-touch device. Turn on audio cues for the BlackBerry Screen Reader using gestures When you turn on the BlackBerry Screen Reader, you use gestures to complete tasks.
Turn on the Silent on Calls setting using device settings The Silent on Calls setting prevents the BlackBerry Screen Reader from reading screen information while you're on a call. 1. On the home screen, swipe down from the top of the screen. 2. Tap Settings to set the point of regard.
6. In the Keyboard Echo drop-down list, double-tap None , Characters , Words , or Characters and Words to set the point of regard. Then, tap to activate your choice. 7. Close the BlackBerry Screen Reader settings in one of the following ways: • Swipe up from the bottom of the screen to minimize the screen.
• Double-tap on the bottom left corner of the screen to return to the Accessibility screen. Tap on the bottom left corner of the screen again to return to the System Settings screen. With the point of regard on the minimized app, double-tap with two fingers to close the app.
• To decrease the magnification, zoom out by sliding your fingers together. If you reach the maximum magnification, your BlackBerry device vibrates. Temporarily turn off Magnify mode You may want to.
Hearing Aid mode is designed to improve the compatibility of your device with your hearing aid. When you have Hearing Aid mode turned on, appears on the status bar. 1. On the home screen, swipe down from the top of the screen. 2. Tap Settings > Accessibility > Hearing Aid Settings .
Transfer files between your computer and device using a USB connection 1. Using a USB cable, connect your BlackBerry device to your computer. 2. If necessary, enter your device password. Your device and media card appear as drives on your computer. 3.
9. On your computer, do one of the following: • If your computer uses a Windows operating system, in a Run command, type the IP address using the following format: xxx.xxx.xxx.xxx. • If your computer uses a Mac operating system, click Go > Connect to Server .
3. Tap Erase Media Card . To use the media card again, you must format it. Turn on encryption Your BlackBerry device creates and stores an encryption key when you turn on encryption. Your device uses this encryption key to access encrypted files on your media card.
• Transfer some of your data to your computer using a USB connection, a Wi-Fi connection, or BlackBerry Link. To download BlackBerry Link, on your computer, visit www.blackberry.com/BlackBerryLink . • Delete files that you don't need. To delete multiple items, in an app, tap > .
Your media card is read-only You can view and open files on the media card. You can't move, delete, or modify the files on the media card. Your media card isn't responding The media card isn't communicating with your BlackBerry device. Consider using a different media card.
• View and update your calendar events and contacts. • Copy and transfer your files between your device and computer or tablet. You can use BlackBerry Blend to connect BlackBerry devices running BlackBerry 10 OS version 10.3 with computers and tablets running the following software: • Windows 7 or later • Mac OS X 10.
Set up your device in BlackBerry Link When you set up your device in BlackBerry Link, you can give your device a display name. This name appears on your device and also identifies your device in BlackBerry Link. 1. On your computer, open BlackBerry Link.
About remote file access Imagine arriving at a meeting, only to discover that a document you need is on your computer. Remote file access lets you use the File Manager app on your device to access and manage media and documents on the computer that BlackBerry Link is installed on.
• To edit a file that's stored on your computer, tap the file. If your BlackBerry device supports editing the file, tap . If you save your changes in the default location, indicates when BlackBerry Link is syncing the file and overwriting the original version on your computer.
By default, BlackBerry Link performs a quick backup of your device, including all data except your media files and applications. 4. Do one of the following: • To set the option to back up your device automatically, select the Automatically back up my device checkbox.
3. At the side of the BlackBerry Link window, click your device. 4. Click Back Up & Restore . 5. Do one of the following: • To restore all of the data in a backup file to your device, click a backup file. • To restore specific data in a backup file to your device, click a backup file.
Update your device software with BlackBerry Link Before you begin, make sure that your computer is connected to the Internet. 1. On your computer, open BlackBerry Link. 2. Connect your device to your computer with a USB cable. 3. At the side of the BlackBerry Link window, click your device.
1. Minimize the File Manager app and verify that you don't see the icon on the app. If you see this icon, use the File Manager app in your personal space. 2. On the home screen, swipe down from the top of the screen. 3. Verify that your device is connected to a wireless network.
• Connect your BlackBerry device to your computer using a USB cable. You can't create a backup file of your device data over a Wi-Fi network. • On your device, verify that you are signed in to your BlackBerry ID. If you are not signed in, BlackBerry Link can't back up the data in your personal space.
Applications and features Organizing apps Leave an app or close an app Instead of closing an app when you're done using it, you can make multitasking easier by minimizing an app. You can see your open apps arranged as Active Frames on the home screen, and you can tap an Active Frame to return the app to full screen.
Add folders to the home screen You can organize your app icons by adding folders to the home screen. For example, you can add a folder for all of the games that you download and a folder for all of your business and productivity apps. To hide unused apps, you can add a folder to the home screen and put all of your unused apps in that folder.
Delete an app from your home screen 1. On the home screen of your BlackBerry device, touch and hold an app icon until the icons begin to blink. 2. On an app icon, tap . Tip: Some app icons on your home screen are part of the core BlackBerry experience.
When you speak your requests through a Bluetooth enabled device such as a headset, the BlackBerry Assistant responds with more detailed information and instructions to help you complete tasks without looking at the screen. Open the BlackBerry Assistant Do any of the following: • On the home screen, tap .
App or Service Tasks Text Messaging Send a text message, reply to a text message, and search your text messages. Apps and Settings Open apps and change some of your device settings. Search Search the Internet with your preferred search engine, or search your device by keyword.
App or Service Tasks Sports Check scores, schedules, standings, and other info for various professional sports leagues in North America and Europe. Movies Check movie times for a specific movie, or check what’s playing at a specific theater.
Change your search settings You can specify which categories to include in searches, and which search engines to use to extend your searches to the Internet. 1. On the home screen, swipe down from the top of the screen. 2. Tap Settings > BlackBerry Assistant > Device Search Settings .
Subscribe to a public calendar on your device Make sure you have the address for the public calendar in iCalShare (ICS) format. You can add a public calendar that uses the ICS format to your BlackBerry device so that you can see that calendar in the Calendar app.
Find email and files associated with an event Your BlackBerry device searches your data to find email and files that might be relevant to your event. For example, if you're meeting with people to review a document, your device might show that document.
Preview time zones in an event If you are meeting with people in another time zone, when you create or change an event, you can preview what time your event takes place in the other time zone. 1. When you create or change an event, tap the time for the event.
• If you have conference call details saved in your Calendar app settings, tap a conference call bridge. Add a task to the Calendar app When you add a task to the Calendar app, your task is added to both the Calendar app and the Remember app. 1. In the Calendar app, tap > .
Create a follow-up meeting When you create a follow-up meeting, the meeting details such as the participants, subject, and notes from the original event are added to the follow-up meeting. Follow-up meetings can be created from past and future calendar events.
4. On the WebEx Meeting screen, enter your WebEx password. 5. Tap Schedule . WebEx details are sent to the event organizer and participants in an email.
To join a calendar event that includes WebEx details, do one of the following: • In a calendar reminder, tap Start WebEx . • In a calendar event, on the event screen, tap Start WebEx , or tap > .
Enable Meeting Mode When you turn on Meeting Mode, your notifications are automatically silenced during the times marked as busy in the Calendar app, for example, during meetings. When busy times end, your notifications automatically return to your normal settings.
Change default settings for events You can change the default length, reminder times, and snooze intervals for your events or meetings. 1. In the Calendar app, swipe down from the top of the screen. 2. Tap Settings > General . • To change how long your meetings are scheduled for, in the Meeting Duration drop-down list, tap a new duration.
I can't reply to or send meeting invitations Check that you added an email account that has an integrated calendar. Some accounts might not include a calendar feature. New or updated events aren't appearing in my calendar You might need to refresh your calendars.
3. Tap Save . Tip: To choose the account or storage location for a contact, tap the Save to button at the top of the screen. Select the checkbox beside an account or storage location. Copy contacts to and from your SIM card Your SIM card can store contact names and phone numbers.
3. Tap . • To add the phone number to an existing contact entry, tap a contact from the list. • To add the contact as a new contact, tap . 4. Tap Save . Import contact card information to your contact list If someone shares a contact card with you (also known as a vCard or .
Changing contacts in the Contacts app Add or change a picture for a contact 1. In the Contacts app, tap a contact > . • To use a picture from a social networking account that you added, tap one of the available pictures at the top of the screen. • To use a saved picture, in the picture area, tap .
Create a contact group in the Contacts app You can group contacts together so that you can easily send messages to everyone in the group, set up meetings, and share files. You can find your groups in the contact list or filter your contact list to show just your contact groups.
Add a contact to your favorites When you add contacts to your favorites, their pictures appear at the top of your contact list so that you can quickly connect with them. 1. In the Contacts app, touch and hold a contact. 2. Tap . Contact someone 1. Touch and hold a contact.
Filtering contacts There are different ways to change which contacts you see in your contact list. View contacts by account or type You can quickly filter your contact list, to see only specific contacts (for example, BBM or contact groups). 1. In the Contacts app, tap .
Troubleshooting: Contacts My contacts weren't merged automatically Your BlackBerry device automatically merges contacts when it's clear that those contacts are the same person (for example, they share the same first and last name, mobile phone number, BlackBerry ID, and so on).
Clock Setting the alarm clock Set an alarm 1. Tap > . 2. At the bottom of the screen, turn on the Alarm switch. 3. Touch and hold the dial outside of the clock face. 4. Slide the dial around the clock face to your desired time. Tip: The dial allows you to set the alarm for five-minute increments.
• To change the alarm name, time, tone, recurrence, or snooze duration, tap an alarm. • To delete an alarm, touch and hold an alarm. Tap . Change your alarm tone 1. Tap > > . 2. Tap an alarm. 3. Tap Alarm Tone . 4. Select one of the alarm tone options.
Timer Set the timer 1. Tap > . 2. Touch and hold the dial outside of the clock face. 3. Slide the dial around the clock face to your desired time. 4. Tap . Tip: The dial allows you to set the timer in one-minute increments. To set the timer for a specific minute and second, tap .
Delete a city from the world clock screen 1. Tap > . 2. Touch and hold a city. 3. Tap . Turn on bedside mode When bedside mode is turned on, you're not notified of new messages, but any alarms that you have set will sound and your BlackBerry device displays the time, dimly lit.
4. If necessary, to set customized app notifications that override the settings for the notification profile, tap Customize App Notifications . Tip: To turn on only your phone ringer in Bedside Mode, complete steps 1-4. Tap Phone . Turn on the Sound switch.
Apps that you install from sources other than BlackBerry World might not be reviewed by BlackBerry. These apps might pose a risk to your device and personal data.
Change the screen size of an Android app If an Android app does not appear correctly on your device, you can change the screen size of the Android app. 1. In an Android app, swipe down from the top of the screen. 2. Tap . 3. Tap a screen size. 4. Tap Change .
Icon Description Clear the places that you have pinned and added to the map. Go to the map screen. Search for a place or an address on a map You can use the GPS feature on your BlackBerry device to search for a specific address or a type of location and view the results on the map.
• On the map screen, locate a pin that you added to the map. Tap the pin. • On the map screen, tap > . Tap Recents , Favorites , or Contacts . Tap an address, a place, or a contact. 2. Tap . 3. To begin receiving turn-by-turn directions, tap . To stop turn-by-turn directions in the map view or detail view, tap .
Change your route preferences You can change your route preferences while viewing or listening to turn-by-turn directions in BlackBerry Maps. You can set your route to avoid toll roads, highways, car-sharing lanes, or ferries. You can also set the type of route that you want to take (fastest, simplest, or shortest).
1. In the Maps app, tap > . 2. Do one of the following: • Tap > Add Home . • Tap > Add Work . View your recent places BlackBerry Maps remembers and organizes the last 100 places that you searched for so that you can quickly access them again.
Changing settings for Maps Switch between kilometers or miles BlackBerry Maps displays distances using either imperial (feet/yards and miles) or metric (meters and kilometers) measurements, as set in your device settings. 1. In the Maps app, swipe down from the top of the screen.
Change the map language to local In BlackBerry Maps, you can set the map text to display in the language specific to the map or area that you're currently viewing. 1. In the Maps app, swipe down from the top of the screen. 2. Tap > Map Settings .
1. On the home screen, swipe down from the top of the screen. 2. Tap Settings > Location Services . 3. Turn on or turn off the Traffic Data Collection switch. Browser Browsing the Internet Use the BlackBerry Browser to browse the Internet quickly and conveniently on your BlackBerry device.
3. Touch and hold a search engine. 4. Tap . Using Browser tabs Just like on your computer’s browser, you can open multiple webpages in tabs and switch between the tabs quickly. Open, switch between, or close tabs In the BlackBerry Browser, tap . • To open a tab, tap .
Change text size in reader mode Do one of the following: • To increase the text size, tap . • To decrease the text size, tap . Change the background color in reader mode Tap > . Turn on voice support in reader mode With voice support, you can hear all or part of an article read aloud while you're in reader mode.
Save a webpage You can save a webpage in HTML format so that you can access the webpage when you're offline, or send the webpage as an attachment.
Organizing your bookmarks It's a good idea to keep your bookmarks organized so that you can more easily find the webpages that you're looking for. Change your bookmarks You can change the name or web address of a bookmark. 1. In the Browser, tap > .
Delete your browsing history 1. In the Browser, tap . 2. Tap . • To delete all of your browsing history, tap . • To delete a specific webpage from your browsing history, touch and hold the thumbnail for the webpage. Tap . • To delete your browsing history for a specific day, touch and hold a day.
Security settings Remove History Items Specify how often your BlackBerry device automatically deletes the browsing information from your BlackBerry Browser history. Do Not Track Tell websites that you do not want your browsing activity to be tracked. Allow SSLv3 SSLv3 is a security protocol that might be required to connect to older websites.
4. Tap Done . Troubleshooting: Browser I can't watch a video online While you can stream many videos from the web on your BlackBerry device, some video formats aren't supported, and some websites block content from being viewed on mobile devices.
2. Tap a tag type. 3. In the fields that appear on the screen, enter the necessary information. Tip: You can group multiple tags together. Press and hold an existing tag. Tap Add . Repeat Steps 2 and 3 to create a tag. Smart tag types Web Use to create a smart tag that, when opened, takes you to a webpage.
Favorite a smart tag You can make smart tags easier to find if you mark them as favorites. 1. In the Smart Tags app, touch and hold the tag that you want to favorite. 2. Tap . View your favorite smart tags In the Smart Tags app, tap > . Share a smart tag In the Smart Tags app, touch and hold a tag.
Viewing files View files on your device To view a file in File Manager: 1. Tap a folder. 2. Tap a file that you want to view. To go back, tap . Tip: If BlackBerry Balance is enabled on your device and you want to access your work files, on the home screen, swipe down from the top of the screen.
1. Navigate to where you want to add a new folder. 2. Tap . 3. Tap . Note: You might not have pre-defined folders on a connected device or drive, such as a computer or a media card. Search for an item in File Manager 1. Tap . 2. Enter all, or part, of the name of the item you are searching for.
3. Choose a destination. Tip: To share multiple files, tap > . Tap the files you want to share. Tap . Move a file 1. Touch and hold a file or folder. 2. Tap . 3. Navigate to where you want to move the file. 4. Tap Move . Copy a file 1. Touch and hold a file or folder.
Calculator Switch between a scientific or standard calculator Using the Caculator app, you can easily change the calculator mode with the swipe of a finger. 1. In the Calculator app, tap Calculator . 2. To switch between scientific or standard calculator mode, swipe left or right on the calculator keypad.
3. To hide your previous calculations and return to the calculator keypad, tap again. To clear all of your previous calculations, tap . User Guide Applications and features 261.
Productivity and work About BlackBerry Balance and your work space BlackBerry Balance technology helps address corporate security concerns without limiting personal use of your BlackBerry device.
Lock your work space If your BlackBerry device uses BlackBerry Balance technology to separate your work and personal activity, you can lock your work space and continue to access personal files, personal apps, and personal data in the personal space on your device.
• To set the maximum number of times you can type you work space password incorrectly, in the Password Attempt Limit drop-down list, select a number. Take care to remember your work space password. If you forget your password, contact your administrator to have it reset.
What content is in my work space and my personal space? If your administrator turns on BlackBerry Balance technology, your device data, apps, and network access are separated so that you have a work space and a personal space on your BlackBerry device.
Description Apps and features • Music • Phone • Setup • SIM card • Smart Tags • Text messaging (SMS and MMS) • Twitter • Videos • Voice dialing • Weather • YouTube These apps and features are available in your work space and personal space.
If personal apps aren't allowed to use your organization's networks and if a personal network isn't available, personal apps that need access to the Internet might not work. Where is my picture that I just took? Note: The camera might not be available depending on your BlackBerry device model.
Note: A device can be quarantined only if the work account on the device is associated with an Enterprise Mobility Management (EMM) solution from BlackBerry.
3. Type a name for the folder or task list. 4. To sync your folder or task list with an account (for example, an Evernote account), choose an account from the Save to drop-down list. 5. To change the color of the folder or task list, tap a different color swatch.
1. In the Remember app, tap an entry. 2. Tap Tags . 3. Type your tag name. Format the text in an entry Depending on the account that your entry is associated with, you might be able to apply formatting to italicize, bold, or underline text, create lists, or change the text size and color.
3. Edit the item if necessary. 4. Tap Save . Changing a folder, task list, or entry in the Remember app Change an entry 1. In the Remember app, tap an entry.
Delete a folder, task list, or entry in the Remember app CAUTION: If you delete a folder or task list, the entries inside are also deleted. 1. In the Remember app, touch and hold a folder, task list, or entry.
• Creation Date • Last Modified Date Change the default view in the Remember app You can set the default view so that when you open BlackBerry Remember, you see what's important to you. 1. In a folder or on the Remember folder screen, swipe down from the top of the screen.
Security and backup Passwords and locking There are several types of locks, PINs, and passwords that you can use to help protect your BlackBerry device. If you use your device for work, your organization might already have security settings in place, such as requiring a password to unlock your device.
BlackBerry Balance and the work space password If you associate your device with your organization's network, your administrator might turn on BlackBerry Balance technology. BlackBerry Balance is designed to separate and secure areas of your device as work-only or personal-only.
Lock your screen By locking the screen, you can help prevent your BlackBerry device from sending accidental messages or pocket dialing. Locking the screen doesn't turn off notifications for incoming calls or messages. Press the Power/Lock key on the top of your device.
Lock your device with your work space password If your BlackBerry device uses BlackBerry Balance technology to separate your work and personal activity, you might be able to use the same password for your work space password and your device password, depending on the rules set by your administrator.
Tip: To see the current service provider associated with your device, on the home screen, swipe down from the top of the screen. Tap Settings > About . In the Category drop-down list, tap SIM Card . 1. On the home screen, swipe down from the top of the screen.
2. Tap Settings > Security and Privacy > Lock Screen . 3. In the Lock Screen Message fields, type the text. To delete the text that appears on the screen when your device is locked, delete the text in the Lock Screen Message fields.
The Smart Password Entry feature is designed to make it easier for you to enter your passwords on your device. Your device can remember the format of the password you type in a password field and display the appropriate numeric or alphanumeric keyboard on the screen.
What to do if your device is lost or stolen If you have BlackBerry Protect set up on your BlackBerry device, visit http://protect.blackberry.com and sign in with your BlackBerry ID.
About anti-theft protection When you turn on BlackBerry Protect, anti-theft protection is turned on. Someone else can't do the following without knowing your BlackBerry ID: • Turn off BlackBerry Protect. • Delete the data on your device by using the Security Wipe feature on the Settings menu.
Wiping your device to delete your device data Before you switch to a new device or give away your current BlackBerry device, you should wipe it. A security wipe is designed to permanently delete all of the data on your device so it can't be recovered.
Setting security permissions for apps BlackBerry 10 OS includes application permissions that are designed to let you control the information and features that an application can access on your BlackBerry device. For example, you can control whether an app can access your email, contacts, pictures, or the location of your device.
BlackBerry Guardian also incorporates technology from software security leader Trend Micro. BlackBerry Guardian is constantly evolving to help identify the most advanced forms of malicious software and privacy concerns. If malicious software is discovered in an app or game after it's available, the app or game is removed from BlackBerry World.
• If your computer uses a Mac operating system, select Go > Connect to Server . Type the IP address in the following format: smb://xxx.xxx.xxx.xxx. 7. Do one of the following: • If your computer uses a Windows operating system, open the mediadownloads folder.
3. Turn on the Cloud Synchronization switch. To delete password records stored in the cloud, tap Delete Cloud Records . Password records are deleted only from the cloud and not from your device. Manage password records In the Password Keeper app, do any of the following: • To add a record, tap .
Change the Password Keeper password It's important to choose a password that you can remember. CAUTION: If you forget the password for Password Keeper, it can't be recovered. 1. In the Password Keeper app, swipe down from the top of the screen.
Scan passwords for security risks You can scan your Password Keeper passwords for weak, common, or vulnerable passwords. 1. In the Password Keeper app, tap . 2. Tap Scan Now . 3. Tap a flagged password record to learn more about the risk associated with it.
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separate licenses and other agreements applicable thereto with third parties, except to the extent expressly covered by a license or other agreement with BlackBerry. The terms of use of any BlackBerry product or service are set out in a separate license or other agreement with BlackBerry applicable thereto.
Ein wichtiger Punkt beim Kauf des Geräts BlackBerry Leap (oder sogar vor seinem Kauf) ist das durchlesen seiner Bedienungsanleitung. Dies sollten wir wegen ein paar einfacher Gründe machen:
Wenn Sie BlackBerry Leap noch nicht gekauft haben, ist jetzt ein guter Moment, um sich mit den grundliegenden Daten des Produkts bekannt zu machen. Schauen Sie zuerst die ersten Seiten der Anleitung durch, die Sie oben finden. Dort finden Sie die wichtigsten technischen Daten für BlackBerry Leap - auf diese Weise prüfen Sie, ob das Gerät Ihren Wünschen entspricht. Wenn Sie tiefer in die Benutzeranleitung von BlackBerry Leap reinschauen, lernen Sie alle zugänglichen Produktfunktionen kennen, sowie erhalten Informationen über die Nutzung. Die Informationen, die Sie über BlackBerry Leap erhalten, werden Ihnen bestimmt bei der Kaufentscheidung helfen.
Wenn Sie aber schon BlackBerry Leap besitzen, und noch keine Gelegenheit dazu hatten, die Bedienungsanleitung zu lesen, sollten Sie es aufgrund der oben beschriebenen Gründe machen. Sie erfahren dann, ob Sie die zugänglichen Funktionen richtig genutzt haben, aber auch, ob Sie keine Fehler begangen haben, die den Nutzungszeitraum von BlackBerry Leap verkürzen könnten.
Jedoch ist die eine der wichtigsten Rollen, die eine Bedienungsanleitung für den Nutzer spielt, die Hilfe bei der Lösung von Problemen mit BlackBerry Leap. Sie finden dort fast immer Troubleshooting, also die am häufigsten auftauchenden Störungen und Mängel bei BlackBerry Leap gemeinsam mit Hinweisen bezüglich der Arten ihrer Lösung. Sogar wenn es Ihnen nicht gelingen sollte das Problem alleine zu bewältigen, die Anleitung zeigt Ihnen die weitere Vorgehensweise – den Kontakt zur Kundenberatung oder dem naheliegenden Service.
