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BlackBerry Desktop Software Version: 7.1 User Guide.
Published: 2012-06-05 SWD-20120605130258127.
Contents Basics .......................................................................................................................................................... 7 About the BlackBerry Desktop Software ........................................
Create filters to limit the organizer data synchronized between your smartphone and your computer ........... 25 Customize the fields that synchronize between your smartphone and your computer ................................... 26 Configure synchronization of a secondary collection of organizer data .
View properties or status information for a certificate .................................................................................. 41 Certificate properties ......................................................................................
Stream your music on your smartphone ...................................................................................................... 62 Show or hide the music that is on your computer ............................................................
Basics About the BlackBerry Desktop Software The BlackBerry Desktop Software is designed to link the data, media files, and applications on your BlackBerry smartphone or your BlackBerry PlayBook tablet with your computer.
Set up your smartphone with the BlackBerry Desktop Software The first time that you connect your BlackBerry smartphone to your computer and use the BlackBerry Desktop Software, the BlackBerry Desktop Software prompts you to set up your smartphone. You can change these settings at any time by clicking Device > Device options.
My computer doesn't detect my smartphone or tablet, 15 Set up your tablet with the BlackBerry Desktop Software The first time that you connect your BlackBerry PlayBook tablet to your computer and use the BlackBerry Desktop Software, the BlackBerry Desktop Software prompts you to set up your tablet.
Activate your smartphone with a BlackBerry Enterprise Server Activate your smartphone with BlackBerry Enterprise Server for Microsoft Exchange Server If your BlackBerry smartphone is associated with a BlackBerry Enterprise Server, you can activate your smartphone to access your corporate email account.
Activate your smartphone with BlackBerry Enterprise Server for IBM Lotus Notes If your BlackBerry smartphone is associated with a BlackBerry Enterprise Server, you can activate your smartphone to access your corporate email account.
Connect your smartphone to your computer using Bluetooth technology If you don't want to connect your BlackBerry smartphone to your computer with a USB cable, you can connect using Bluetooth technology.
• To keep the date and time on your smartphone synchronized with the date and time on your computer, select the My computer's date and time with my device checkbox. • If you have certificate synchronization turned on and you want to synchronize certificates, select the Certificates checkbox.
Reset the BlackBerry Desktop Software settings You can reset all the settings in the BlackBerry Desktop Software to the default settings. 1. Connect your BlackBerry device to your computer. 2. In the BlackBerry Desktop Software, click Tools > Desktop options .
Check for BlackBerry Desktop Software updates To perform this task, you must have an active Internet connection. 1. In the BlackBerry Desktop Software, click Help > Check for updates . 2. If an update is available, review the information on the screen and if you want to install it, click Get update .
• If you're using a USB cable to connect your smartphone to your computer, verify that the USB cable isn't damaged. If it isn't damaged, disconnect and reconnect the USB cable.
Backup and restore About backing up and restoring data You can back up and restore most of the data on your BlackBerry smartphone and BlackBerry PlayBook tablet, including settings, fonts, saved searches, and browser bookmarks. If you're using a smartphone, you can also back up your messages and organizer data.
• To encrypt your data, select the Encrypt backup file checkbox. Type a password. • To save your settings so that you aren't prompted to set these options again when you back up your smartphone or tablet, select the Don't ask for these settings again checkbox.
1. In the BlackBerry Desktop Software, click Device > Back up . 2. In the File Options section, click Change > Yes . 3. Browse to a folder and click OK.
Organizer data About synchronizing your organizer data You can synchronize your organizer data between your BlackBerry smartphone and your computer to keep the data the same in both locations. When you make changes, you can synchronize data again to keep your data up-to-date.
Turn off wireless synchronization on your smartphone To synchronize your organizer data, you must turn off wireless synchronization on your BlackBerry smartphone for each type of organizer data that you want to synchronize using the BlackBerry Desktop Software.
• To synchronize updates to the contact entries from your smartphone to your computer, click One way to your computer only . To replace all entries on your computer with the entries on your smartphone, select the Replace all entries on your computer with the entries on your device checkbox.
5. If you don't want to synchronize calendar entries that have already passed, select the Only sync future entries checkbox. 6. In the Account Settings section, in the Calendar account drop-down list, click the calendar application that you use on your computer.
• To synchronize updates to the memo entries from your smartphone to your computer, click One way to your computer only . To replace all entries on your computer with the entries on your smartphone, select the Replace all entries on your computer with the entries on your device checkbox.
5. If you don't want to synchronize tasks that have already passed, select Upcoming tasks only . 6. In the Account Settings section, in the Tasks account drop-down list, click the calendar application that you use on your computer. 7. Click Configure.
9. To create an additional filter, click the + icon. 10. Click OK > OK. Customize the fields that synchronize between your smartphone and your computer You can customize the BlackBerry smartphone fields that synchronize between your smartphone and the organizer data application on your computer.
1. Connect your smartphone to your computer. 2. In the BlackBerry Desktop Software, click Organizer . 3. Click Configure beside the organizer data type. 4. Click Advanced . 5. On the Folders tab, click Select different <organizer data type> to sync .
4. Click OK . Receive a prompt to confirm your synchronization changes If you make changes to your synchronization options for organizer data, you can choose to receive a prompt to confirm the changes before the options take effect. 1. Connect your BlackBerry smartphone to your computer.
Troubleshooting: Organizer data synchronization I receive a message that my default services have changed When you synchronize your organizer data using the BlackBerry Desktop Software, you might rece.
Some calendar entries are missing from my computer after synchronization If you have more than one calendar on your BlackBerry smartphone, you see a combined view of these calendar entries on your smartphone by default. You can only synchronize entries from one calendar on your smartphone to one calendar on your computer at a time.
• For each organizer application, click Configure > Advanced . On the Fields tab, verify that the field mapping for each organizer application is correct.
Applications About applications Applications help you get the most benefit, value, and fun out of your BlackBerry smartphone. When your smartphone is connected to your computer, the Applications scree.
Add a display language to your smartphone You can add a new language to your BlackBerry smartphone if your BlackBerry Device Software supports multiple languages. 1. Connect your smartphone to your computer. 2. In the BlackBerry Desktop Software, click Applications .
Software updates Update your BlackBerry Device Software You might want to update your BlackBerry Device Software for one of the following reasons: • To access new applications and features • To re.
• To access new applications and features • To resolve a technical issue If an updated version of the BlackBerry Tablet OS is available for you to download, on the home screen of the BlackBerry Desktop Software, the new version number is listed and the Update button appears.
Switch to a new smartphone or new tablet About switching to a new smartphone or new tablet If you want to start using a new BlackBerry smartphone, you can use the BlackBerry Desktop Software to move your current data and settings to your new smartphone.
7. Move your SIM card and your media card (if you have one) to your new smartphone. If you're switching from a smartphone that is associated with the BlackBerry Internet Service, on your new smartphone, in the setup wizard, open the email setup screen.
Mobile Internet or tethering About using Mobile Internet to tether your smartphone Depending on your wireless service provider, you can use the Mobile Internet feature to set up your BlackBerry smartphone as a modem by connecting it to your computer with a USB cable.
Connect to the Internet using your smartphone as a modem Before you begin: To perform this task, you must first set up your Mobile Internet settings to create a connection profile. Depending on your wireless service plan, extra fees might apply. 1. Connect your BlackBerry smartphone to your computer.
Certificates for your smartphone About synchronizing certificates with your smartphone If your BlackBerry smartphone is associated with a BlackBerry Enterprise Server, you can use the certificate sync.
2. In the BlackBerry Desktop Software, click Certificates . If prompted, type the password for your key store login. 3. Click Import certificates . 4. Click a certificate file. 5. Click Open . Synchronize certificates from your computer to your smartphone 1.
Certificate properties Depending on the certificate, more properties or fewer properties might appear in the certificate synchronization tool of the BlackBerry Desktop Software. Property Description Certificate Label This field displays the name of the certificate.
Property Description Thumbprint Algorithm This field displays the hash algorithm used to calculate the digital thumbprint of the certificate. Thumbprint This field displays the digital thumbprint of the certificate. The digital thumbprint is a hash of the certificate encoding.
Change the default security level for private keys 1. Connect your BlackBerry smartphone to your computer. 2. In the BlackBerry Desktop Software, click Device > Device options . 3. On the Certificates tab, in the Private Key Security Levels section, change the default security level for signing keys and decryption keys.
When you synchronize your certificates, the certificate synchronization tool queries the certificate revocation lists in the key store cache for the revocation status of the certificates and updates the revocation status on your smartphone if the status has changed.
Download certificates for your contacts automatically Before you begin: Before you perform this task, contact your administrator as this task can result in reduced computer or network performance.
Files About copying files You can copy files and folders between your BlackBerry smartphone or BlackBerry PlayBook tablet and your computer. When you connect your smartphone or tablet to the BlackBerry Desktop Software, you can access its storage drive and drag and drop files between your computer's desktop or Windows Explorer.
Copy files from your smartphone or tablet to your computer Before you begin: Before you copy encrypted files, verify that encryption is turned on for your BlackBerry smartphone. Encrypted media files aren't supported on the BlackBerry PlayBook tablet.
Media About media files You can manage your media files—music, pictures, and videos—between your BlackBerry smartphone and your computer, or your BlackBerry PlayBook tablet and your computer.
Supported media file formats Media type Supported file types Music File extensions: • .wav • .wma • .mp3 • .m4a • .aac Audio files that contain digital rights management (DRM) technologies are not supported. If you purchase songs from the iTunes Store, only iTunes Plus versions are supported in the BlackBerry Desktop Software.
Media type Supported file types • H.263 • H.264 • MPEG • MPEG-4 • WMV (8, 9 10) • Xvid Audio formats: • AAC • AMR • PCM Only mono and stereo videos are supported. Other video formats might be supported if the applicable codecs are installed.
• To synchronize a specific playlist or synchronize songs by artist, album, or genre, click Sync Music Collections . If you don't see a specific type of music collection, click and select the collection you want to view. Select the checkbox beside one or more music collections.
Synchronize your videos from your computer to your smartphone or tablet Before you begin: You cannot synchronize encrypted videos to your BlackBerry PlayBook tablet. 1. Connect your BlackBerry smartphone or tablet to your computer. 2. In the BlackBerry Desktop Software, click Videos .
1. Connect your smartphone or tablet to your computer. 2. If available, to change the default setting and make all pictures on your device available for import, in the BlackBerry Desktop Software, click Device > Device options . On the Media tab, clear the Only show pictures taken by the device camera checkbox.
• To import only videos that are new since your last import, verify that the BlackBerry Desktop Software selected your latest videos. • To import all your videos, including videos that have been imported previously, select the Show imported videos checkbox.
Stop synchronizing your music from your computer to your smartphone or tablet When you stop synchronizing music from your computer to your BlackBerry smartphone or BlackBerry PlayBook tablet, your songs, playlists, and other music collections are removed from your smartphone or tablet, but not from your computer.
• To delete media files from your smartphone or tablet, in the Transferring Media to My Device section, click Delete all media . • To automatically delete media files from your smartphone or table.
• Verify that the songs, playlists, or other collections of music that you expected to synchronize are selected in the BlackBerry Desktop Software. If you switched from the Sync Individual Song view to the Sync Music Collections view, individual songs that don't belong to selected collections are not synchronized to your device.
A picture folder on my computer isn't recognized If you are trying to synchronize pictures from a specific folder on your computer to your BlackBerry smartphone or BlackBerry PlayBook tablet, the.
Wi-Fi music sync About Wi-Fi music sync You can use Wi-Fi music sync on your BlackBerry smartphone to browse songs by artists, playlists, albums, and genres that are in your Windows Media Player library or iTunes library on your computer. This feature isn't available for the BlackBerry PlayBook tablet.
About Wi-Fi music sync, 60 Install Wi-Fi music sync on your smartphone If you didn't install Wi-Fi music sync when you added your BlackBerry smartphone to the BlackBerry Desktop Software, you can install Wi-Fi music sync using the following steps.
Download a song to your smartphone that is on your computer If a song or playlist is on your computer but hasn't been downloaded to your BlackBerry smartphone, it appears dimmed in the Music application. 1. On your smartphone, on the home screen, click the Media icon > Music icon.
Show or hide the music that is on your computer You can hide the music from your computer that hasn't been downloaded to your BlackBerry smartphone so that it doesn't appear in the Music application on your smartphone. If you want a complete view of all your available music, you can show the music from your computer again.
I cannot connect to a Wi-Fi network Depending on your BlackBerry smartphone model, the Wi-Fi feature might not be supported. Try the following actions: • Verify that you have turned on the connection to the Wi-Fi network. • Verify that you're in a Wi-Fi coverage area.
• Verify that your Wi-Fi connection on your smartphone is turned on. On the home screen of your smartphone, click the connections area at the top of the screen, or click the Manage Connections icon.
• Verify that both the BlackBerry Desktop Software and your iTunes library or Windows Media Player library is open on your computer. • Verify that the correct music library is selected in the BlackBerry Desktop Software. Click Device > Device options .
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Ein wichtiger Punkt beim Kauf des Geräts Blackberry 7.1 (oder sogar vor seinem Kauf) ist das durchlesen seiner Bedienungsanleitung. Dies sollten wir wegen ein paar einfacher Gründe machen:
Wenn Sie Blackberry 7.1 noch nicht gekauft haben, ist jetzt ein guter Moment, um sich mit den grundliegenden Daten des Produkts bekannt zu machen. Schauen Sie zuerst die ersten Seiten der Anleitung durch, die Sie oben finden. Dort finden Sie die wichtigsten technischen Daten für Blackberry 7.1 - auf diese Weise prüfen Sie, ob das Gerät Ihren Wünschen entspricht. Wenn Sie tiefer in die Benutzeranleitung von Blackberry 7.1 reinschauen, lernen Sie alle zugänglichen Produktfunktionen kennen, sowie erhalten Informationen über die Nutzung. Die Informationen, die Sie über Blackberry 7.1 erhalten, werden Ihnen bestimmt bei der Kaufentscheidung helfen.
Wenn Sie aber schon Blackberry 7.1 besitzen, und noch keine Gelegenheit dazu hatten, die Bedienungsanleitung zu lesen, sollten Sie es aufgrund der oben beschriebenen Gründe machen. Sie erfahren dann, ob Sie die zugänglichen Funktionen richtig genutzt haben, aber auch, ob Sie keine Fehler begangen haben, die den Nutzungszeitraum von Blackberry 7.1 verkürzen könnten.
Jedoch ist die eine der wichtigsten Rollen, die eine Bedienungsanleitung für den Nutzer spielt, die Hilfe bei der Lösung von Problemen mit Blackberry 7.1. Sie finden dort fast immer Troubleshooting, also die am häufigsten auftauchenden Störungen und Mängel bei Blackberry 7.1 gemeinsam mit Hinweisen bezüglich der Arten ihrer Lösung. Sogar wenn es Ihnen nicht gelingen sollte das Problem alleine zu bewältigen, die Anleitung zeigt Ihnen die weitere Vorgehensweise – den Kontakt zur Kundenberatung oder dem naheliegenden Service.