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User s Guide ' T 40 2 Stripe Series Thermal T ransfer P rinter ®.
Rev. 3 Customer order # 52007L Manufacturer part # 52007LB Use r s Guide ' T 402 Strip e Serie s Thermal T ransfer Printer ® AWARDS FOR PUBLICATION EXCELLENCE.
Proprietary Statement This manual contains proprietary information of Zebra Technologies Corporation. It is intended sol ely for the information and use of parties operating and maintaining the equipment described herein.
I have determined that the Zebra printers identified as the Str ip e Series 402 and 402 ® D A T manufactured by: Zebra Tec hnologies Corporation 333 Corporate Woods Parkway Vernon Hills, Illinois 60061-3109 U.
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Contents Introduction Hello ! ................................. . 1 What ’ s in the Bo x ........................... . 1 Unpacking and Inspectio n ....................... . 2 Reporting Damag e ......................... . 2 DC Power Suppl y .........
Usin g ZPL I I ............................. . 30 Adjusting the Print Widt h ...................... . 30 Adjusting the Print Darknes s ..................... . 30 Adjusting the Print Spee d ...................... . 30 Troubleshooting What the Status LED is Telling Yo u .
Introduction Hello! Thank you for choosing th e Zebra T 402 Printer. This rugged little printer is certain to become a productive and efficient addition to your workplace! n This user ’ s guide gives you all the information you will need to operate and maintain the printer.
Unpacking and Inspection In spect the printer for pos s i ble ship ping dam age: n Check all exterior surfaces for damage. n Raise the top cover (refer to “ Loading the Media ” on pag e 5 ) and inspect the media compartment for damage. In case ship ping is re quired, save the car ton and all pack ing ma te rial.
WARNING: NEVER OPERATE THE PRINTER AND POWER SUPPLY IN AN AREA WHERE THEY CAN GET WET. PERSONAL INJURY COULD RESULT! DC Power Supply Refer to Figure 1. 1. The DC power supply has a barrel connector on one end that must be inserted into the power supply receptacle on the back of the printer.
Printer Overview 4 Printhead Tear Bar Peel Bar Sensor Housing Release Lever (2) Feed B utton Cutter Option Media Guide Adjuster Printhead Release Lever Platen Roller Media Guides Cutter Unit Status LE.
Getting Ready to Print Loading the Medi a You can op er ate this printer in three dif fer ent modes: tear-off, peel-off, or with a cutter. n Tear-off mode allows you to tear off each label (or a strip of labels) after it is printed. n In peel-off mode, the backing material is peeled away from the label as it is printed.
2. Insert one end of the media hanger into one of the media supply guides (refer to Figure 4). 3. Place the roll of media onto the media hanger. 4. Place the second media supply guide onto the other end of the media hanger (refer to Figure 4). NOTES: The media roll must be centered on the media hanger.
7 Labels Tags Figure 5 Printhead Release Lever Printhead 1 2 Figure 6.
9. Refer to Figure 7. Thread the media through the media guides. NOTE : If the media guides must be changed to accommodate the width of the media, turn the green media guide adjuster (refer to Figure 7). The media guides should just touch, but not restrict, the edges of the roll.
9 Mounting Slot Mounting Slot Figure 8 Printhead Arrow Arrow Figure 9.
Peel-Off Mod e 1. Unlatch the top cover by pressing the two green release levers (refer to Figure 10). Then, lift the top cover to expose the media compartment. 2. Insert one end of the media hanger into one of the media supply guides (refer to Figure 11 ).
11 1 2 3 Smooth Side of Media Supply Guide Media Hanger Media Supply Guide Textured Side Marked "OUT" Figure 11 Printhead Release Lever Printhead 1 2 Figure 12.
8. Refer to Figure 13. Thread the media through the media guides. NOTE : If the media guides must be changed to accommodate the width of the media, turn the green media guide adjuster (refer to Figure 13). The media guides should just touch, but not restrict, the edges of the media roll.
13 Feed Button B ottom Slot Peel - Off Feed Slot Figure 15 Mounting Slot Mounting Slot Figure 14.
13 . Gently pull the label backing to remove any slack in the media. 14 . Close the printhead by pressing down at both arrows (refer to Figure 16 ). 15 . Close the top cover. Activate the label taken sensor by pushing in on the top of the sensor housing until it locks into position (refer to Figure 17 ).
15 P rinthead Arrow A rrow Figure 16 Sensor Housing Figure 17.
Cutter Mode (optional ) 1. Unlatch the top cover by pressing the two green release levers (refer to Figure 18). Then, lift the top cover to expose the media compartment. 2. Insert one end of the media hanger into one of the media supply guides (refer to Figure 19 ).
17 Printhead Release Lever Printhead 2 1 Figure 20 1 2 3 Smooth Side of Media Supply Guide Media Hanger Media Supply Guide Textured Side Marked "OUT" Figure 19.
8. Refer to Figure 21. Thread the media through the media guides. NOTE : If the media guides must be changed to accommodate the width of the media, turn the green media guide adjuster (refer to Figure 21). The media guides should just touch, but not restrict, the edges of the roll 9.
19 Mounting Slot Mounting Slot Figure 22 Printhead Arrow Arrow Figure 23.
Fanfold Media Fanfold media loads from the outside of the printer. 1. Thread the media through the access slot in the back of the printer (refer to Figure 24 ). 2. Open the top cover. 3. Release the printhead by pulling the printhead release lever toward you (refer to Figure 24, “1 ” ).
21 Access Slot Printhead Release Lever Printhead 1 2 Figure 24 Media Guide Adjuster Media Guides Peel Bar Arrow Arrow Figure 25.
Loading the Ribbon Figure 26 shows the location of the ribbon supply spindle, ribbon take-up spindle, and ribbon supply slot. 1. Open the top cover. 2. Install an empty ribbon core (notched end to the right) as shown in Figure 27 . This becomes the ribbon take-up spindle.
23 Supply Spindle Ribbon Core Notch Figure 27 Printhead Take-Up Spindle Figure 28.
10 . Close the printhead by pressing down at both arrows. 11 . Close the top cover and turn on the printer or press the feed button if the printer is already on (see “ Auto Calibration ” o n pag e 25 for more information). Removing the Ribbon 1. Open the printhead.
Auto Calibration NOTE: If you are using pre-printed labels, pre-printed label backing, or continuous media, see “M anual Calibration ” on pag e 34 . An auto calibration is performed when the printer is turned on (if media is loaded) or after an error is cleared.
Operator Controls Refer to Figure 30. Power Switch n Press to turn on and turn off the printer. CAUTION: The power should be turned off be fore con nect ing or dis con nect ing the com mu ni ca tions and power ca bles. Feed Button n Forces the printer to feed one blank label.
Printing a Test Label Be fore you con nect the printer to your com puter, make sure that the printer is in proper work i ng or der. You can do this by print ing a configuration la bel: 1. Make sure the media is properly loaded and the top cover of the printer is closed.
Parallel Interface Requirements The required cable (IEEE 1284-compliant is recommended) must have a standard 36-pin parallel connector on one end, which is plugged into the parallel port located on the back of the printer (refer to Figure 31). The other end of the parallel interface cable connects to the printer connector at the host computer.
Communicating with the Printer Via the Serial Port Serial communications between the printer and the host computer can be set by either autobaud synchronization or the ^SC command. Autobaud Autobaud synchronization allows the printer to automatically match the communications parameters of the host computer.
Usin g ZPL I I For information about creating labels usin g ZPL II, refer to th e ZPL II Programming Guide or visit our web site at ww w .zebra.com . Adjusting the Print Width Print width must be calibrated when: n You are using the printer for the first time.
Troubleshooting What the Status LED is Telling You RESOLUTIONS: 1. The printer is not receiving power. n Have you turned on the printer power? n Check power connections from the wall outlet to the power supply, and from the power supply to the printer.
5. The media or ribbon is not loaded. n Load a roll of media or ribbon, following the instructions in “ Loading the Media ” on page 5 or “Loading the Ribbon ” on page 22 . Then, press the feed button to resume printing. The printhead is open. n Close the top cover.
There are long tracks of missing print (blank vertical lines) on several labels. n The printhead is dirty. Clean the printhead according to the instructions on pag e 39 . n The printhead elements are damaged. Replace the printhead (see “Replacing the Printhead ” on page 44 ).
Manual Calibration A manual calibration should be performed whenever you are using pre-printed labels (or label backing) or if the printer will not correctly auto cali brate. 1. Turn on the printer power. 2. Remove approximately 6 ” (152 mm) of labels from a section of backing material.
Troubleshooting Tests Printing a Configuration Labe l To print out a list ing of the printer ’ s cur rent con figu ra tion (an exam ple is shown in Fig ure 33), re fer to the one-flash sequence in “F eed But ton Modes” on page 37 . Recalibration Re cali brate the printer if it starts to dis play un usual symp toms, such as skip ping la bels.
Resetting the Factory Default Values Some times, re set ting the printer to the fac tory de faults solves some of the prob lems. Fol low the four-flash sequence in struc tions i n “Feed But ton Modes” on page 37 .
Feed Button Modes 37 Power Off Mode (Communications Diagnostics Mode) With the printer power off, press and hold the feed button while you turn on the power.
38.
Maintenance Cleaning CAUTION: Use only the clean ing agents in di cated. Ze bra Tech nolo gies Cor po ra tion will not be re spon si ble for dam age caused by any other clean ing ma te ri als used on this printer. If necessary, refer to Figure 2 for part locations.
40 7 5 8 6 1 2 3 4 Figure 35.
Parts List Refer to Figure 35 . 41 Item Number Description Part Number 1 R ibbon Detector Sensor Kit (set of 3) 105903-026 2 Printhead Assembly (4 ” ) 105950-020 Printhead Cable (set of 5) 105903-02.
42 4 5 6 7 1 2 3 Figure 36.
Refer to Figure 36 . 43 Item Number Description Part Number 1 Print Mechanism Assembly 105903-131 2 Upper Frame w/Ribbon Handler Kit 105903-049 3 Lower Frame Kit 105903-050 4 Rubber Foot Kit (set of 1.
Replacing the Printhead Refer to Figure 37. 1. Release the printhead by pulling the printhead release lever toward you. 2. Lift the printhead until you feel it “ lock ” into place. Be careful not to force the printhead past this position! 3. Remove the screw that secures the printhead to the upper frame.
Specifications NOTE: Printer specifications are subject to change without notice. Printing Specifications Ribbon Specifications 45 Print Density 203 dots/inch (8 dots/mm) Print Speed (per second) Tear-off and cutter: 1.5 ” ( 38 mm), 2 ” (51 mm), and 2.
Label/Tag Specifications 46 Label/Tag Width 1.12 ” to 4.65 ” (28 mm to 118 mm) Label/Tag Length 0.38 ” to 22 ” ( 10 mm to 559 mm) with standard memory 0.5 ” (13 mm) to 22 ” (559 mm) in peel-off mode Interlabel Gap 0.08 ” to 0.16 ” (2 mm to 4 mm) Recommended: 0.
Font/Bar Code Specifications Physical/Environmental/Electrical Specifications 47 Fonts Available ü CG Triumvirate Bold Condensed scaleable smooth (0) ü Zebra fonts A-H, GS, P-V ü IBM Code Page 850 .
Agency Approvals n UL 544 Medical Equipment Standard Part 42.5 n CSA 22.2 No. 950-95 Canadian Safety Standard n IEC 950/EN 60950 International Safety Standard n FCC Class B n UL 1950 Domestic Safety Standard, 3rd Ed.
Serial (RS-232) Connector Technical Informatio n NOTES: The maximum current available through the serial and/or parallel port is not to exceed a total of 0.75 Amps. Whe n XON / XOFF handshaking is selected, data flow is controlled by the ASCII control codes DC1 ( XO N ) and DC3 ( XOF F ).
50 Connecting the Printer to a DTE Device DB-25S Connector to DTE Device (PC) DB-9S Connector to DTE Device (PC) DB-9P Connector to Printer DB-9P Connector to Printer 2 3 4 5 6 7 8 20 22 1 2 3 4 5 6 7.
51 Connecting the Printer to a DCE Device DB-25S Connector to DCE Device DB-9S Connector to DCE Device DB-9P Connector to Printer DB-9P Connector to Printer 2 3 4 5 6 7 8 20 22 1 2 3 4 5 6 7 8 9 1 2 3.
Parallel Interface Technical Information NOTE: The maximum current available through the serial and/or parallel port is not to exceed a total of 0.75 Amps. 52 Pin No. Description 1 nStrobe/HostClk 2-9 Data Bits 1-8 10 nACK/PtrClk 11 Busy/PtrBusy 12 PError/ACKDataReq 13 Select/Xflag 14 nAutoFd/HostBusy 15 Not Used 16 & 17 Ground 18 +5V @ 0.
A Ad just ments Print dark nes s ....... . 30 Print spee d ........ . 30 Print widt h ........ . 30 Agency ap prov al s ....... . 48 Auto cali bra tio n ........ . 25 Auto bau d ........... . 29 C Cali bra tion Aut o ............ . 25 Man ua l .......
M Main te nance parts ....... . 41 Man ual cali bra tio n ....... 34 Me dia load ing Cut ter mod e ........ . 16 Fan fol d .......... . 20 Peel- off mod e ....... . 10 Tear- off mod e ....... . 5 O Op era tor con trol s ....... . 26 Op tion s ........
Customer order #52007L Manufacturer part #52007LB © Zebra T echnologies Corporation Zebra House The V alley Centre, Gordon Road High W ycombe Buckinghamshire HP13 6EQ, UK T elephone +44 (0)1494 47287.
Ein wichtiger Punkt beim Kauf des Geräts Zebra T402 (oder sogar vor seinem Kauf) ist das durchlesen seiner Bedienungsanleitung. Dies sollten wir wegen ein paar einfacher Gründe machen:
Wenn Sie Zebra T402 noch nicht gekauft haben, ist jetzt ein guter Moment, um sich mit den grundliegenden Daten des Produkts bekannt zu machen. Schauen Sie zuerst die ersten Seiten der Anleitung durch, die Sie oben finden. Dort finden Sie die wichtigsten technischen Daten für Zebra T402 - auf diese Weise prüfen Sie, ob das Gerät Ihren Wünschen entspricht. Wenn Sie tiefer in die Benutzeranleitung von Zebra T402 reinschauen, lernen Sie alle zugänglichen Produktfunktionen kennen, sowie erhalten Informationen über die Nutzung. Die Informationen, die Sie über Zebra T402 erhalten, werden Ihnen bestimmt bei der Kaufentscheidung helfen.
Wenn Sie aber schon Zebra T402 besitzen, und noch keine Gelegenheit dazu hatten, die Bedienungsanleitung zu lesen, sollten Sie es aufgrund der oben beschriebenen Gründe machen. Sie erfahren dann, ob Sie die zugänglichen Funktionen richtig genutzt haben, aber auch, ob Sie keine Fehler begangen haben, die den Nutzungszeitraum von Zebra T402 verkürzen könnten.
Jedoch ist die eine der wichtigsten Rollen, die eine Bedienungsanleitung für den Nutzer spielt, die Hilfe bei der Lösung von Problemen mit Zebra T402. Sie finden dort fast immer Troubleshooting, also die am häufigsten auftauchenden Störungen und Mängel bei Zebra T402 gemeinsam mit Hinweisen bezüglich der Arten ihrer Lösung. Sogar wenn es Ihnen nicht gelingen sollte das Problem alleine zu bewältigen, die Anleitung zeigt Ihnen die weitere Vorgehensweise – den Kontakt zur Kundenberatung oder dem naheliegenden Service.