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WD Sentinel DX4000 Small Of fice Storage Server Administrator’s Guide ™.
WD ® Service and Support Should you encounter any problem, please give us an opportunity to addr ess it befor e returning this product. Most technical support questions can be answer ed through our knowledge base or email support service at http://support.
T ABLE OF CONTENTS – i WD SENTINEL DX4000 ADMINISTRA TOR’S GUIDE WD® Service and Support ................................i i 1 Important User Information .................... 1 Important Safety Instructions .............................. 1 Handling Precautions .
T ABLE OF CONTENTS – ii WD SENTINEL DX4000 ADMINISTRA TOR’S GUIDE Replacing a Failed Drive ................................. 3 1 Adding Capacity by Adding a Drive ........................ 3 3 6 Using the WD Sentinel Server’s Features ....... 3 4 Using the Launchpad (Internal Users) .
1 IMPORTANT USER INFORMATION 1 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE Important User Information Important Safety Instructions Handling Precautions Recording Y our WD Product Information About This Guide Important Safety Instructions This device is designed and manufactured to assur e personal safety .
IMPORTANT USER INFORMATION 2 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE - If the product exhibits a distinct change in performance, contact WD Customer Sup- port at http://support.wdc.com . Handling Pr ecautions WD products ar e precision instruments and must be handled with car e during unpacking and installation.
2 2 PRODUCT OVERVIEW 3 WD SENTINEL DX4000 ADMINISTRAT OR’ S GUIDE Pr oduct Overview Getting to Know Y our WD Sentinel DX4000 Server Key Features System Requirements and Compatibility Information T e.
PRODUCT OVERVIEW 4 WD SENTINEL DX4000 ADMINISTRAT OR’ S GUIDE Key Featur es Plug-and-play installation : The easy set up process allows you to integrate WD Sentinel into your office network like a pr o.
PRODUCT OVERVIEW 5 WD SENTINEL DX4000 ADMINISTRAT OR’ S GUIDE Windows® Storage Server 2008 R2 Essentials –The tested Microsoft Windows Storage Server 2008 R2 Essentials operating system provi.
PRODUCT OVERVIEW 6 WD SENTINEL DX4000 ADMINISTRAT OR’ S GUIDE For information on additional accessories, for example, a drive, additional power adapter , or Ethernet cable visit: US www .shopwd.com or www .wdstore.com Canada www .shopwd.ca or www .wdstore.
PRODUCT OVERVIEW 7 WD SENTINEL DX4000 ADMINISTRAT OR’ S GUIDE System Requir ements and Compatibility Information Requirement Description Client Operating System Compatibility Windows 7 • Home Basi.
PRODUCT OVERVIEW 8 WD SENTINEL DX4000 ADMINISTRAT OR’ S GUIDE T echnical Specifications Specification Description Interfaces • High performance (10/100/1000) Gigabit Ethernet connection • 2 ports of powered USB 3.0 I/O ports • 2 Ethernet (RJ-45 Ports) • 2 USB 3.
PRODUCT OVERVIEW 9 WD SENTINEL DX4000 ADMINISTRAT OR’ S GUIDE Pr oduct Views Front View LEDs 1 Power LED • Flashing blue indicates boot status • Flashings red indicates a fault condition • Sol.
PRODUCT OVERVIEW 10 WD SENTINEL DX4000 ADMINISTRAT OR’ S GUIDE Back View Component Icon Description Ethernet ports Connect the device to a local network.
PRODUCT OVERVIEW 11 WD SENTINEL DX4000 ADMINISTRAT OR’ S GUIDE Indicators LCD The Liquid Crystal Display (LCD) on the front of the WD Sentinel server is a portal into its status. Normally , the LCD displays the name of the WD Sentinel server that the administrator assigned during initial setup along with its IP address.
PRODUCT OVERVIEW 12 WD SENTINEL DX4000 ADMINISTRAT OR’ S GUIDE LEDs The LEDs on the Sentinel work in conjunction with the LCD display to further identify the status of the unit. LED Color State Description Power LED Blue Flashing WD Sentinel server is curr ently booting the software.
PRODUCT OVERVIEW 13 WD SENTINEL DX4000 ADMINISTRAT OR’ S GUIDE Wher e to Find Help This manual provides step-by-step instructions and other important information r egarding your WD product. It is meant for the person serving as the administrator of the WD Sentinel DX4000.
3 USER ROLES AND RESPONSIBILITIES 14 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE User Roles and Responsibilities T ypes of WD Sentinel DX4000 Users How the WD Sentinel DX4000 Fits into Y our Office Th.
USER ROLES AND RESPONSIBILITIES 15 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE How the WD Sentinel DX4000 Fits into Y our Of fice Dashboard T ask Examples • Sets up user accounts and assigns permissions. • Manages shared folders. • Sets up and manages automatic backup schedule.
4 MANAGING THE WD SENTINEL SERVER (DASHBOARD) 16 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE Managing the WD Sentinel Server (Dashboar d) Setting up WD Sentinel Server & Connecting Computers Acces.
MANAGING THE WD SENTINEL SERVER (DASHBOARD) 17 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE T o access the Dashboard (Mac): 1. In the Application folder , select Windows Server Dashboard . 2. For first time sign-in, enter the server IP addr ess (found on the LED display of your server) and the Administrator password (cr eated during setup).
MANAGING THE WD SENTINEL SERVER (DASHBOARD) 18 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE The Dashboard Home page displays: Performing Dashboar d T asks The Administrator uses the Dashboard to perfor.
MANAGING THE WD SENTINEL SERVER (DASHBOARD) 19 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE For a full description of the typical components of a page, including the Critical, W arning, and Informational Alert icons, see the Microsoft Online Help .
MANAGING THE WD SENTINEL SERVER (DASHBOARD) 20 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE Home Page T asks Panel In the panel on the right of the Home page displays links to useful WD websites and resour ces to make the best of your WD Sentinel server .
MANAGING THE WD SENTINEL SERVER (DASHBOARD) 21 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE Monitoring Add-ins The Add-ins section of the W indows Storage Server 2008 R2 Essentials Dashboar d includes tasks that help you view and manage the Add-ins that are installed on the server .
MANAGING THE WD SENTINEL SERVER (DASHBOARD) 22 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE Storage Displays storage information associated with the WD Sentinel server .
MANAGING THE WD SENTINEL SERVER (DASHBOARD) 23 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE Health T asks Find compatible hard drives T o view a list of WD drives that can be used in the WD Sentinel server: 1. Click Compatible Hard Drives in the T ask pane.
MANAGING THE WD SENTINEL SERVER (DASHBOARD) 24 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE T o lock the drives: 1. Click Lock drives . 2. In the New Passwor d field, Enter your password. 3. In the Confirm Passwor d field, confirm your password, 4. In the Passwor d Hint field, enter a hint to remind you of the passwor d.
MANAGING THE WD SENTINEL SERVER (DASHBOARD) 25 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE 2. Y ou have two options. Y ou may check for updates online or update from a file: T o use the online update: a. Click Check for Updates . b. If an update is available, click Download and Install to update your WD Sentinel server .
MANAGING THE WD SENTINEL SERVER (DASHBOARD) 26 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE 2. The General page displays. The left panel contains links to the r est of the Server Settings pages. Following is a summary of the purpose of each of the Server Settings pages.
MANAGING THE WD SENTINEL SERVER (DASHBOARD) 27 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE Enabling Remote W eb Access Enable or disable Remote Web Access on the Server Settings page. Remote W eb Access is turned off by default. Note: The Home page provides a Getting Started task for enabling Remote W eb Access by clicking link to the process.
MANAGING THE WD SENTINEL SERVER (DASHBOARD) 28 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE Shutting Down the Server The WD Sentinel server is intended to be on at all times, providing shar ed data and backup services. A best practice is to avoid turning the unit off.
5 MANAGING STORAGE ON THE WD SENTINEL SERVER 29 WD SENTINEL DX4000 ADMINISTRATOR’ S MANUAL Managing Storage on the WD Sentinel Server WD Sentinel Server RAID Storage Using USB Storage Replacing a Failed Drive Adding Capacity by Adding a Drive WD Sentinel Server RAID Storage RAID is the acronym for Redundant Array of Independent Disks.
MANAGING STORAGE ON THE WD SENTINEL SERVER 30 WD SENTINEL DX4000 ADMINISTRATOR’ S MANUAL Using USB Storage On the back of the WD Sentinel server are two USB 3.0 ports that can connect to external USB 2.0 or USB 3.0 storage devices or to a UPS device for power outage conditions.
MANAGING STORAGE ON THE WD SENTINEL SERVER 31 WD SENTINEL DX4000 ADMINISTRATOR’ S MANUAL 6. Click Br owse and select a folder on the USB drive. Note that a shared folder cannot be created at the r oot of the USB drive. 7. Click OK and follow the instructions on the scr een.
MANAGING STORAGE ON THE WD SENTINEL SERVER 32 WD SENTINEL DX4000 ADMINISTRATOR’ S MANUAL 2. Open the door on the fr ont of the server . 3. Unlatch the handle on the fr ont of the drive. 4. When it snaps open, pull out the drive. 5. Slide the r eplacement drive into the drive bay , making sure it is seated pr operly .
MANAGING STORAGE ON THE WD SENTINEL SERVER 33 WD SENTINEL DX4000 ADMINISTRATOR’ S MANUAL Adding Capacity by Adding a Drive T o increase capacity , simply insert an additional drive into the system. The system does not have to be turned off or disengaged from its work to do this.
6 USING THE WD SENTINEL SERVER’ S FEATUR ES 34 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE Using the WD Sentinel Server’ s Featur es Using the Launchpad (Internal Users) Accessing Shared Folders O.
USING THE WD SENTINEL SERVER’ S FEATUR ES 35 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE 2. Enter your user name and passwor d. 3. Click the right arr ow to display the Launchpad, which lists four tasks that authorized users can perform: Backup, Remote W eb Access , Shared Folders and Dashboard .
USING THE WD SENTINEL SERVER’ S FEATUR ES 36 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE Select Finder>Applications>Windows Server Launchpad Once you’ve accessed the LaunchPad Sign In screen, use the following steps to sign in and use the Launchpad.
USING THE WD SENTINEL SERVER’ S FEATUR ES 37 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE Selecting Launchpad Options (Windows PC or Mac Computer) T o select Launchpad options: Managing the Launchpad T o disable the Launchpad after signing in (Windows): 1.
USING THE WD SENTINEL SERVER’ S FEATUR ES 38 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE 3. Clear the Automatically run the Launchpad when I log on to Windows check box, and click OK . Note: Y ou can also change the type of alerts that display on the Launchpad and select whether to allow Microsoft to send you information about it in this window .
USING THE WD SENTINEL SERVER’ S FEATUR ES 39 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE T o uninstall the Launchpad (Connector Softwar e) on a Windows PC: Note: When you uninstall Launchpad, you also uninstall Dashboard. They can not be uninstalled separately .
USING THE WD SENTINEL SERVER’ S FEATUR ES 40 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE Accessing Shar ed Folders Over Y our Network Launchpad (Windows) 1. On the Launchpad, click Shared Folders . A set of folders similar to the one below displays: 2.
USING THE WD SENTINEL SERVER’ S FEATUR ES 41 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE Accessing Computers and Shar ed Folders Remotely This section assumes that the Administrator has completed the setup and configuration for Remote Web Access thr ough the Dashboard.
USING THE WD SENTINEL SERVER’ S FEATUR ES 42 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE Remote W eb Access Home Page The Remote window includes the following sections: Note: Y ou can also use the navigation links at the top of the window to view these sections.
USING THE WD SENTINEL SERVER’ S FEATUR ES 43 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE Scheduling Automatic Backups (Dashboar d only) T o set a schedule for future backups: 1. Access the Dashboard. 2. Click the Computers and Backups icon on the navigation bar to display a list of computers and servers on your network: 3.
USING THE WD SENTINEL SERVER’ S FEATUR ES 44 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE Backup Using the Launchpad Note: For information on accessing the Launchpad, see “Using the Launchpad (Internal Users)” on page 34). 1. On the Launchpad, click Backup .
USING THE WD SENTINEL SERVER’ S FEATUR ES 45 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE Backup Using the Dashboard 1. Click the Computers and Backups icon on the navigation bar to display a list of computers and servers on your network: 2. Select the computer you want to back up.
USING THE WD SENTINEL SERVER’ S FEATUR ES 46 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE 2. If this is your first time cr eating a backup, the following screen displays: 3. Click Set Up Time Machine to display the T ime Machine Prefer ences scr een: 4.
USING THE WD SENTINEL SERVER’ S FEATUR ES 47 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE 7. Enter your assigned WD Sentinel User Name and Passwor d in the Name and Passwor d fields: 8. Click Connect . The Pr eferences scr een r etur ns. 9. T o start automatic backups, move the slider to ON .
USING THE WD SENTINEL SERVER’ S FEATUR ES 48 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE Recovering/Restoring (Windows PC) The WD Sentinel server provides two options for r ecovering lost or corrupt.
USING THE WD SENTINEL SERVER’ S FEATUR ES 49 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE 7. Boot the Windows PC from the USB flash drive: a. Start the computer . b. Depending on your computer , press F12 or another key that displays boot options. c.
USING THE WD SENTINEL SERVER’ S FEATUR ES 50 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE 1. On the Launchpad, click Backup . Y our T ime Machine backups display . 2. Select the date you’d like to r estore to fr om the time line on the right of the screen.
USING THE WD SENTINEL SERVER’ S FEATUR ES 51 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE 2. Download and install a virtual DVD softwar e program. A vailable virtual DVD programs include: PowerISO ( http://www .poweriso.com/ ) Virtual CloneDrive ( http://www .
USING THE WD SENTINEL SERVER’ S FEATUR ES 52 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE Unlock my drives Unlock my drives unlocks the WD Sentinel server’ s drives if they are locked. (See “Lock/ Unlock” on page 23.) Before starting any r ecovery pr ocess, unlock the drives with an unlock key .
USING THE WD SENTINEL SERVER’ S FEATUR ES 53 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE 3. Insert the USB flash drive into the Windows PC USB port. The USB flash drive should appear in the Select USB flash drive drop-down list. 4. If the USB flash drive is not on the list, click Refr esh and search for it.
USING THE WD SENTINEL SERVER’ S FEATUR ES 54 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE Recreating the storage The “Recreate my storage” option r ecreates the storage partition and RAID for your WD Sentinel server . 1. On the Server Recovery Utilities page, click Recreate my storage .
USING THE WD SENTINEL SERVER’ S FEATUR ES 55 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE 4. Insert the USB flash drive into the USB port of the Windows PC, and click Next to display the following page for using the USB key: 5. The USB flash drive should appear in the Select USB flash drive dr op-down list.
USING THE WD SENTINEL SERVER’ S FEATUR ES 56 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE 8. Upon completion of the pr ocess, the Recreate Storage page displays: 9. Follow the instructions under Next Steps : a. Shut down the WD Sentinel server . b. Insert the USB flash drive into one of the server’ s USB ports.
USING THE WD SENTINEL SERVER’ S FEATUR ES 57 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE 2. Click Next . The Getting Started page displays: 3. Read the information on the scr een. If you have previously cr eated a bootable recovery USB flash drive, click the Skip creating the bootable USB flash drive check box and continue to Step 9.
USING THE WD SENTINEL SERVER’ S FEATUR ES 58 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE 4. Insert the USB flash drive into the USB port of the Windows PC, and click Next . The Prepar e the USB flash drive for server recovery scr een displays. 5. The USB flash drive should appear in the Select USB flash drive dr op-down list.
USING THE WD SENTINEL SERVER’ S FEATUR ES 59 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE a. Shut down the WD Sentinel server . b. Insert the USB flash drive into one of the server's USB ports. c. Restart your server while pressing and holding the Recovery button on the back of the server .
7 BEST PRACTICES 60 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE Best Practices Setting up the WD Sentinel DX4000 Setting up Client Computers Using the WD Sentinel DX4000 Efficiently Replacing Drives Shutting Down The following practices help you use the WD Sentinel DX4000 and protect your data efficiently and safely .
BEST PRACTICES 61 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE Replacing Drives The online removal of a drive for ces a rebuild when the drive is r eplaced. Until the rebuild is complete, the RAID system is degraded and unr ecoverable failure will occur should another drive be removed.
8 T ROUBLESHOOTING 62 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE T r oubleshooting First Steps Checklist Specific Problems and Corr ective Actions For any issue, first ensure that you ar e using the latest firmware for the WD Sentinel server . See “Updating Software” on page 24 for instructions.
T ROUBLESHOOTING 63 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE 3. Click Br owse to find the folder that you want to map, or type the path to the server using the format ServerNameFolderName. For example, if the share is called Documents, and your server is called MyServer , you would enter MyServerDocuments.
9 REGULATORY AND W ARRANTY INFORMATION 64 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE Regulatory and W arranty Information Regulatory Compliance Obtaining Service Limited W arranty Regulatory Complian.
REGULATORY AND W ARRANTY INFORMATION 65 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE KC Notice (Republic of Korea only) Class B Device 1. Please note that this device has been approved for non-business purposes and may be used in any environment, including r esidential areas.
REGULATORY AND W ARRANTY INFORMATION 66 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE Limited W arranty WD warrants that the Product, in the course of its normal use, will for the term defined below , be free fr om defects in material and workmanship and will conform to WD's specification therefor .
APPENDIX 67 WD SENTINEL DX4000 ADMINISTRATOR’ S MANUAL Appendix 10 Managing iSCSI Storage on the WD Sentinel Server iSCSI Overview Internet SCSI (iSCSI) is an industry standard developed to enable transmission of SCSI block storage commands and data over an existing IP network by using the TCP/IP protocol.
APPENDIX 68 WD SENTINEL DX4000 ADMINISTRATOR’ S MANUAL Create an iSCSI T arget T o create an iSCSI T arget that can be used in the WD Sentinel DX4000 server: 1. Click Create an iSCSI T arget in the ISCSI T asks pane. The New iSCSI T arget window appears.
APPENDIX 69 WD SENTINEL DX4000 ADMINISTRATOR’ S MANUAL 4. Click Cr eate this target from an existing image file to create a target fr om an existing image file. Note: Use this step only if you have an existing iSCSI target image file. a. Select the … button.
APPENDIX 70 WD SENTINEL DX4000 ADMINISTRATOR’ S MANUAL Disable an iSCSI T arget Note: Disabling your iSCSI T arget temporarily suspends the target, but does not remove it. If you’d like to permanently remove the target, See “Deleting an iSCSI T arget” on page 70.
APPENDIX 71 WD SENTINEL DX4000 ADMINISTRATOR’ S MANUAL 2. In the T ask Pane, click Delete T arget . The Delete a T arget message displays. 3. Click Delete T arget . Y our T arget is deleted and removed fr om the iSCSI target list. Exporting an iSCSI T arget 1.
9 10 GLOSSARY 72 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE Glossary CIFS —Common Internet File System. The recommended file sharing protocol for Windows platform allows users to access shares thr ough My Network Places. Mac OS X or later also supports the CIFS protocol.
GLOSSARY 73 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE IP —Internet Protocol. A system that controls how data messages ar e separated into packets, routed fr om the sender , and reassembled at the destination. See also Pr otocol. IP Address —A 32-bit, binary number that uniquely identifies a computer connected to the Internet.
GLOSSARY 74 WD SENTINEL DX4000 ADMINISTRATOR’ S GUIDE RAID 5 — For systems with three or mor e drives, RAID 5 offers fast performance by striping data across all drives. It pr otects data by dedicating a quarter of each drive to fault tolerance, leaving three quarters of the system capacity available for data storage.
INDEX 75 WD SENTINEL DX4000 ADMINISTRA TOR’S GUIDE Index A About tab 19 accessing Dashboard 16 accessing Launchpad Mac computer 35 Windows PC 34 accessing shared folders via network 40 via Remote We.
INDEX 76 WD SENTINEL DX4000 ADMINISTRA TOR’S GUIDE increasing storage capacity 33 internal users’ tasks 14 L Launchpad accessing on a PC 34 backing up 44 icon 34 managing 37 options 37 starting a .
INDEX 77 WD SENTINEL DX4000 ADMINISTRA TOR’S GUIDE Health 21 , 67 Home page 19 tasks pane 18 technical specifications 8 Technical Support contacts list ii temperature 21 Time Machine backing upusing.
Information furnished by WD is believed to be accurate and reliable; however , no responsibility is assumed by WD for its use nor for any infringement of patents or other rights of third parties which may result fr om its use. No license is granted by implication or otherwise under any patent or patent rights of WD.
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