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WD My C lou d ™ Personal C loud St orage User Manual.
iii WD ® Serv ice an d Suppor t Should y ou encou nter any problem, please give us an oppo rtunity to address it bef ore r etur ning this product. Most te chnical supp ort questions ca n be answe r ed through our kn owledge b ase or e-mail support service at http:/ /suppo rt.
iii WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL T able of Contents WD® Servic e and Supp ort . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii Register ing Your WD Pr oduct . . . . . . . . . .
iv WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL Shutting D own Safely . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 8 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
v WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL Creating a Safep oint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Updating a Safepoint . . . . . . . . . . . . . . . . . . . . . . . .
IMPORTA NT US ER INFOR MATION 1 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL Important User Information Important Sa fety Instructions Recording Y our WD Product Information Importa nt Safety Ins tructions This d evice i s des igned a nd man ufactur ed to a ssur e pers onal sa fety .
IMPORTA NT US ER INFOR MATION 2 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL - If the pr oduct has been dr opped or the c hassis h as bee n damage d. - If th e produ ct exhi bits a dist inct cha nge in perfor mance, con tact WD Cus tomer Support a t http:/ /support.
PR ODUCT OVERV IEW 3 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL Pr oduct Overview About the System Featu r es About the Lear ning Center Pack age Co ntents System Requir ements Pre-installation I.
PR ODUCT OVERV IEW 4 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL Fast file tr ansfers for high -perfo rman ce streamin g – Gigabit Eth ernet and dual -cor e pr ocessor delive r high- performan ce media stre aming an d blazing- fast fi le tra nsfers.
PR ODUCT OVERV IEW 5 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL Packag e Contents WD My Cloud Personal Cloud Stora ge devi ce Ether net cable AC p ower adapter Quick Install G uide For inform ation on additional ac cessories fo r this product, visit: US www .
PR ODUCT OVERV IEW 6 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL System Requirements Operating System Note: Compa tibility may v ary depe nding o n you r compu ter’ s hardw are configu ration and o perating sy stem.
PR ODUCT OVERV IEW 7 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL Pr e-instal lation Instr uctions Before installing the device, select a suitable place for it for maximum efficiency .
PR ODUCT OVERV IEW 8 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL Back Component Icon Descriptio n Gigabi t Ethernet po rt Connec ts the devic e to a loca l network . USB 3.0 port Connects to a USB hard drive f or addition al storage. Reset button Restores settings such as the admin user name and passw ord for the device.
GETTING STARTE D 9 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL Gettin g Starte d Physica lly Connecting the Device Getting S tarted Us ing the On line Setup Installer Getting Sta rted W ithou t th.
GETTING STARTE D 10 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL 1. Connect one end of th e Ethernet ca ble to th e Ethe r net por t loc ated on th e back of the devi ce. Conn ect th e other end of the E thernet cab le di re ctly i nto an avail able rou ter or network switch port.
GETTING STARTE D 11 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL Checki ng Back Panel ( Network) LED s The followi ng tab le descri bes th e network st ate and ac tivi ty LEDs. Note: Lookin g at the por t, with the LEDs o n the bo ttom, the LED on th e top i s the Activi ty LED, a nd the on e on the bottom is the Link L ED.
GETTING STARTE D 12 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL Note: The onl ine Learning Center aut omatical ly detects you r operating s ystem (OS).
GETTING STARTE D 13 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL The Get Powe red Up and Connec ted scr een display s: 7. Wh en the LED on y our WD M y Cloud devic e is sol id blue, c lick Ne xt . The in staller dis covers yo ur dev ice: 8. Click Next .
GETTING STARTE D 14 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL T r oubles hooting Connec tions The Co nnect - No WD My C loud pe rsonal cloud st orage found screen displa ys when the setup installe r cannot find the device on your syst em.
GETTING STARTE D 15 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL The Y our Account scre en displ ays, lis ting you r name as th e administ rator . 3. T o add m ore accounts, click Add mor e users to add t hem here, or use the Add a User scr een. (See “Cre ating a Use r” on page 53.
GETTING STARTE D 16 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL All opti ons ar e enabl ed by def ault. The t able bel ow explai ns what ha ppens whe n the options ar e enable d and disa bled. 5. Select your de sire d optio ns, clearing the ch eck box for any option you want to disable, and clic k Finish .
GETTING STARTE D 17 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL 6. If you se t up a personal cloud, che ck your email to c onfirm y our new W DMyClo ud.com account . Note: Y ou may need to check your ema il spam fold er if y our spam filter doe s not allow email f rom WD.
GETTING STARTE D 18 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL The APPLE , INC. license ag re ement di splay s: 4. Select “I accept.. .’” an d click Install . The Installing WD My Cloud screen displays: Note: The Ins talling sc reen s on Windows and Mac differ on ly sligh tly .
GETTING STARTE D 19 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL Using t he WD My Cloud for Deskt op App 1. A fter you install the WD My Cloud for desktop app, double-click the My Cloud shortcut that now appear s on the d esktop to display all of the WD devices on the netw ork.
GETTING STARTE D 20 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL The Getti ng Start ed scr een displays : Note: T o obtain mor e information, click t he WD Learnin g Center link on the scr een.
GETTING STARTE D 21 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL 4. T o lear n how to access and mana ge the co ntent sto r ed on your W D My C loud de vice remotely , click the Access U sing Y our.
GETTING STARTE D 22 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL 4. D ouble-click WDMyCloud under Network, an d then locate the device’ s Pub lic folder . 5. Double-cl ick the Pu blic fol der to di splay the Shar ed Mu sic, Shar ed Pictu res , and Shar ed Vide os subfol ders.
GETTING STARTE D 23 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL Mapping the Public Folder (Windows) T o map the WD My Cloud publi c folder for quick access in t he futur e: 1. In Windows Explor er , under Network, click WDMYC LOU D . 2. Right-c lick the Public folder and select Map Network Drive fr om the menu.
BACKING UP AND RETRIEVING FILES 24 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL Backing Up and Retrieving Files Using W D SmartWare™ Pr o (W indow s Only) Using W indows 7 Backup and Re store Usi.
BACKING UP AND RETRIEVING FILES 25 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL 2. Click Go to Downloa ds to disp lay the Dow nloads pa ge: 3. In the WD SmartW ar e box, cli ck Download .
BACKING UP AND RETRIEVING FILES 26 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL V iewing the Info/Online He lp T opics WD SmartW ar e softwar e pr ovides t wo kinds of Hel p: Help icon —Each WD SmartWar e page provides easy ac cess to online help information to quickly guide you t hr ough yo ur backu p, r etrie ve, and settings tasks.
BACKING UP AND RETRIEVING FILES 27 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL The W indows Backup featur es of W indows 7 (Pr ofessional and Ultimate versions) enable you to back up media files, docu ments, ema il, and other person al files to your WD My Clo ud device.
BACKING UP AND RETRIEVING FILES 28 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL Setting Time Machine T o set up Time Mac hine to bac k up files t o your WD My Cloud devic e: 1.
BACKING UP AND RETRIEVING FILES 29 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL 4. Slide the Time Machine button to ON a nd clic k Select Dis k. Select the WD M y Clou d device wh ere you want the backup s stored: 5. Click Use for Bac kup . A page pr ompts for y our user na me and passwor d.
BACKING UP AND RETRIEVING FILES 30 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL T o see informatio n such as available ca pacity and the date and time of the olde st, latest, and next backup , sele.
BACKING UP AND RETRIEVING FILES 31 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL 3. C lick the arrows or th e time line on the bottom right of the page to browse thr ough all the backups Time Machi ne ha s cr eate d: 4. Select t he ite m you wan t to r estor e, and cli ck the Re store button at the bottom righ t to display th e Copy m essage: 5.
MANAGING Y O UR DEVI CE WITH WD QUICK V IEW 32 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL Managin g Y our Device W ith WD Quick Vie w Insta lling WD Q uick View (Ma c) WD Quick View software inst.
MANAGING Y O UR DEVI CE WITH WD QUICK V IEW 33 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL 2. Click the Soft war e Down load s button to display the Dow nloads page: 3. In the WD Quic k Vi ew box, click Download . 4. Access yo ur down loaded file , and e xtract th e conte nts of the zip file to your M ac.
MANAGING Y O UR DEVI CE WITH WD QUICK V IEW 34 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL Access ing WD Qu ick V i ew Shortcut Options Windows 1. Right- or left-click the WD Quick V iew icon in the system t ray to display a menu.
MANAGING Y O UR DEVI CE WITH WD QUICK V IEW 35 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL Mac OS X Click the WD Quick V iew icon in th e menu ba r and move th e cur sor ove r the n ame of your WD.
MANAGING Y O UR DEVI CE WITH WD QUICK V IEW 36 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL Mac OS X: T he cont ents o f the Publ ic sh are disp lay in Fin der: Note: T o view all of the shar es on the devic e, click t he name of your WD My Cloud d evice un der Shar ed.
MANAGING Y O UR DEVI CE WITH WD QUICK V IEW 37 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL 3. Click the Fini sh button. Note: When Wind ows attempts to reco nnect a Mappe d Network Drive after a re start, the “Unable to r econnect mapped n etwork drive s” err or may appear .
MANAGING Y O UR DEVI CE WITH WD QUICK V IEW 38 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL Shutting Down Safely One of the recommen ded way s to safely shut do wn your WD My Cloud devic e is t o use t he WD Quick View icon. Note: Anot her pr eferred met hod is t o use t he dashboar d.
MANAGING Y O UR DEVI CE WITH WD QUICK V IEW 39 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL WD Quick V iew Alerts Option An option on the WD Quick View submenu di splay s alerts such as: • Drive is r eaching maximum capacity . • Drive is full and subsequent backup s cannot take place.
MANAGING Y O UR DEVI CE WITH WD QUICK V IEW 40 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL Unin stalling W D Quick View Windows Windows XP: Click Start > Contr ol Panel > Add or Remove Pr ograms , and then uninstall WD Quick View . Windows Vista/Windows 7: Click > Control Panel > Pr ograms > Programs and Featu r es .
AT A GLANCE: THE DASHBOA R D 41 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL At a Glan ce: The Dashboard Launching the Da shboard The Dashb oard H ome Page Obtainin g Customer Support Basic Administrative T asks The WD My Cloud Dashboar d Home page pr ovides a snaps hot of t he WD My Cloud device.
AT A GLANCE: THE DASHBOA R D 42 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL The Dash boar d Home Page The WD My Cloud Home page has an information bar at the top ri ght, a n avigati on icon bar ac.
AT A GLANCE: THE DASHBOA R D 43 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL Informa tion Icons Infor mation ic ons ar e at the top right of ev ery pa ge.
AT A GLANCE: THE DASHBOA R D 44 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL V iewing Drive Status and Making Updates The body of the Home page shows the stat us of the drive, its function s and short cuts to the most nece ssary tasks. Capacity The C apacity panel d isplays the amoun t of free stor age left on you r WD My Cloud device.
AT A GLANCE: THE DASHBOA R D 45 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL 2. T o return to the Home page, click OK . Fir mwar e The Fir mwar e panel disp lays the curre nt versio n of firmwar e lo aded on your WD My Clou d devic e.
AT A GLANCE: THE DASHBOA R D 46 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL Cloud Devices The Cl oud Dev ices p anel di splay s the n umber of clou d devic es cur re ntly r egister ed to th e WD My Cloud device remotely . It enab les you to genera te an ac tivation c ode t hat you need when s etting up a mob ile dev ice for c loud ac cess.
AT A GLANCE: THE DASHBOA R D 47 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL Users The User s panel di splay s the num ber of user s curr entl y set up to use the WD My Clou d devic e. 1. T o add a u ser , click the plus ( + ) sig n in t he lowe r right of the panel.
AT A GLANCE: THE DASHBOA R D 48 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL Conten t Scan The Con tent Scan pan el d isplays infor matio n abou t the lates t medi a scan of t he co ntent stor ed on your WD My Cloud devic e and of the v ideos, musi c, and pho tos being st r eamed to DLNA de vices.
AT A GLANCE: THE DASHBOA R D 49 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL If a problem occurs w ith the WD My Cloud device, WD C ustomer Supp ort will need infor mation about your WD My Cloud de vice to tr oubl eshoot and de termine the best solution.
AT A GLANCE: THE DASHBOA R D 50 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL Obtaining Other Support In the Suppor t Resources section are links to additional resources: T o obtain the most recently updated user manual, click the Product Docu mentatio n link.
MANAGING USERS 51 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL Manag ing Users About Use rs Viewi ng Use rs Cr eati ng a U ser Chan ging a U ser’ s P assword Editing User Settings Remo ving a User Abou t Users As the WD My Cloud device o wner (a dmin), yo u have a specia l user acc ount (admin) t hat gives you ad ministrative privile ges.
MANAGING USERS 52 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL Only the ad min is listed in the Set U p Users pane. O nce you create more users, they ar e listed as well. Note: If you e ntered your name whe n you created your per sonal cloud , your name rather t han “admin” i s listed first.
MANAGING USERS 53 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL Cr eating a Us er The admin istr ator cr eates us ers an d may lim it the ir ac cess to sh ar es. 1. Click the Add User icon (below the list o f users) t o display the Ad d User dialog box.
MANAGING USERS 54 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL Editing User Settings 1. On the Se t Up Us ers pa ge, sel ect th e user . The Use r Pr ofile and Sh are Acces s panels disp lay . 2. Modify th e settings as desired and click Save . Removi ng a User Y ou can del ete all users except t he admin istr ator .
MANAGING SHARES 55 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL Manag ing Shares Managing Sha res Vie wing a List of Shares Creating a New S hare Making a Sh are Privat e Delet ing a S har e Acce ssing the Co ntents of a Share Locally Abou t Shares A share is an area on the WD My Cloud dev ice for stor ing files.
MANAGING SHARES 56 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL 2. Click a sh are t o displ ay its pr ofile and user ac cess in formati on. The user access list is inac cessi ble w hen Public Access is ON; you can ch ange th e user ’ s ac cess t o the share when Public Access is OFF .
MANAGING SHARES 57 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL 3. Complete the settings, as follows: 4. Click Save . The About Shares wi ndow returns.
MANAGING SHARES 58 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL Deleting a Shar e 1. Sel ect the shar e in the list of sha res on the About Shar es page.
MANAGING SHARES 59 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL W indows Vista/Windows 7/ Wi n d o ws XP 1. Cl ick or Start > Computer . 2. In the left panel, select Net work 3. Cl ick WDMyClo ud . 4. Double-click the Public or private sha r es on y our device.
ACCESSING Y OUR CLOUD REMOTELY 60 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL Accessing Y our Cloud Remotely Enabl ing Cloud Acc ess for the WD My Cloud Devic e Enabl ing Cloud Acc ess for a User .
ACCESSING Y OUR CLOUD REMOTELY 61 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL 2. Select th e user . T o give the user ac cess to the WDMyCloud. com web site : 1. If the us er alr eady has a WDM yCloud.co m logi n, you ca n updat e and/or rese nd it t o the user by cl icki ng th e appr opriate icon.
ACCESSING Y OUR CLOUD REMOTELY 62 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL T o generate an activatio n code for a user’ s mobile device(s): 1. Click Get Code. Y ou must gen erate one code for eac h app you wa nt to acti vate . A dial og box displa ys the us er’ s activa tion co de and its ex pirat ion dat e and time.
ACCESSING Y OUR CLOUD REMOTELY 63 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL About WD Phot os Mobile App Ente rtainm ent is hap pening al l ar ound you. Now you can ca ptur e every moment of it and send it to your devic e for acce ss on any page in your h ome.
ACCESSING Y OUR CLOUD REMOTELY 64 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL 2. Launch WD Photos on your mobile de vice to disp lay the Welc ome p age. 3. T ap Conn ect Now to display the WD Photos welcome page, which has three se ctions: Found in Ne twork, Cloud Sign-in, and Add M anually .
ACCESSING Y OUR CLOUD REMOTELY 65 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL b. En ter th e acti vation code ge nerated on the WD My C loud’ s dashb oar d and t ap Acti vate . Note: Y ou must generate one co de for ea ch app you want to ac tivate.
ACCESSING Y OUR CLOUD REMOTELY 66 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL About WD My Cloud Mobile App Y ou are al ways con nected t o your per sonal clou d.
ACCESSING Y OUR CLOUD REMOTELY 67 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL 2. Launch t he app to di splay the Wel come page: 3. T ap Connect Now .
ACCESSING Y OUR CLOUD REMOTELY 68 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL . c. Y ou must genera te one code for ea ch app you want to acti vate. Cod es ar e valid for 48 hours from the time of requ est and can be used one tim e only . Se e Enter your user na me and password.
ACCESSING Y OUR CLOUD REMOTELY 69 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL 7. T ap a shar e to display i ts subfol ders. 8. T ap a subfold er to displ ay a list of file s. 9. T ap a file to di splay it. Note: If yo u have pr oblems inst alling the WD My Cloud app, vi sit http://websu pport.
ACCESSING Y OUR CLOUD REMOTELY 70 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL The Pathway to Y our Personal Cloud If y ou can acce ss th e Inte rnet fr om a c omput er , you can se cur ely acce ss you r media and files an ywhere in the w orld.
ACCESSING Y OUR CLOUD REMOTELY 71 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL Using Y our Person al Cloud (wdmyclou d.com) 1. Click th e button on the lower rig ht and se lect V iew s har es . 2. If your WD My Clou d devi ce is passw or d prot ected , enter you r passwor d in t he Network Drive Passwor d field.
ACCESSING Y OUR CLOUD REMOTELY 72 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL and e nding with : Resp ond affirmatively to each screen to complete the process. Y o ur accessible sha r es disp lay: 6. In Windows, clic k the + Open in Explorer button nex t to th e shar e you wan t to acces s.
ACCESSING Y OUR CLOUD REMOTELY 73 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL On Windows, on ce your sh ar e has mou nted suc cessf ully , a driv e lett er for th e shar e displays under My C omputer (XP) or Computer (Vista/W indows 7/W indows 8).
CONFIGURING S ETTINGS 74 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL Config uring Set ting s General Net work Medi a Utilities Noti fica tio ns Fir mwar e The Setti ngs option on the navi gatio n .
CONFIGURING S ETTINGS 75 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL Device Pr ofile 1. In the Devic e Profile section of the Gener al page, view or mo dify the following settings: 2. If you made an y changes, cl ick Save (a ppears below the s ection ).
CONFIGURING S ETTINGS 76 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL 1. View or modify th e following settings : 2. Click Save for ea ch change you mak e.
CONFIGURING S ETTINGS 77 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL 3. Click the Configur e link t o change the t ype of conn ection. By defa ult, the WD My Cloud de vice autom atically estab lishes a direct connectio n betw een you r mobil e devic es and r outer .
CONFIGURING S ETTINGS 78 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL Ener gy Sa ver Y ou can save power us e by the WD My Clo ud devi ce. 1. View or chan ge the follow ing settings: Mac Backups This sec tion of the General page ena bles or disab les T ime Machine backups o f Mac computers.
CONFIGURING S ETTINGS 79 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL 3. Use the sli der to indica te the Maxi mum Size of the backup. Leave the slider at the maximum va lue (quota) for your first b ackup (se e on-screen note). After that, move the slider to a smaller quota to avoid f illing up the entire drive with ba ckups.
CONFIGURING S ETTINGS 80 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL Network Services 1. Rev iew or updat e the followi ng: Network Mode Se lect the m ethod of a ssigning the device’ s u nique I.
CONFIGURING S ETTINGS 81 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL Changing Net work Mode from DHCP t o Static: Note: I f you swit ch from St atic Mod e to DHCP , you may need t o re -discover t he devic e on your net work. 1. Fo r the Network Mode opt ion , c lic k Stati c .
CONFIGURING S ETTINGS 82 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL W orkgr oup (Windows) A workgr oup is a nam e you assi gn to each member of a gr oup of comp uter netwo rk devi ces in a network environment. The de vices that have the same workgroup name ca n easily exch ange infor mation through the n etwork.
CONFIGURING S ETTINGS 83 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL Util ities On the Utilities page, you can test the WD M y Cloud device and get diagnos tic information, re stor e the devic e to factor y defaults , re boot or shut down the device , and import or export a configuration file.
CONFIGURING S ETTINGS 84 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL System F actory R estore Note: For info rmatio n about us ing the Reset button to retur n the password and netwo rk mode to factory settings , see “Rese tting the WD My Clou d Device” on page 119 .
CONFIGURING S ETTINGS 85 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL 4. At the end of the rest ore, the “Fact ory Restor e Successfu l“ message display s, and the system reboots. A setup dialog box displays. Follow the wizard’ s instructions.
CONFIGURING S ETTINGS 86 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL 2. If the device is not processing infor mation, or it is but you choose to pr ocee d, click the Continue button. The devi ce shut s down and then r estar ts. W ait unti l the L ED is soli d blue bef or e resu ming work wi th the WD My Clou d devic e.
CONFIGURING S ETTINGS 87 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL T o save th e curr ent confi gurati on: 1. Click Save Config File . 2. Browse to the location whe re you want to save the file and clic k Save . T o replace the current confi guratio n: 1.
CONFIGURING S ETTINGS 88 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL T o conf igure notifica tions by em ail: Y ou can se nd notifications to up to five recipien ts. 1. In the Not ifications Emai l section, toggle Aler t Emails to ON . The Notif icat ions Configu ration dialog box disp lays.
CONFIGURING S ETTINGS 89 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL Firmware The Fi rmwar e page ena bles you to set u p the device to up date the WD M y Cloud firm ware autom atical ly or to man ually check f or an upda te fil e. The curr ent ve rsion n umber a nd t he date of l ast update of the WD My Cloud firmwar e display .
CONFIGURING S ETTINGS 90 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL Manually Checking for Updates 1. In the Available Upda tes section, click Check for Update . (The button will be labele d Update Now if new firmware is found.) A mess age let s you k now whe ther new fi rmwar e is avai lable.
CONFIGURING S ETTINGS 91 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL 7. In the Manual U pdate section of the Firmw ar e page , click Update from File . 8. S elect the .d eb file a nd click Open . A message prompts for confirmation that y ou want to update now .
MANAGING SAFEPOIN TS 93 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL Manag ing Sa fepoints About Sa fepoint s Cr eati ng a S afepo int Updati ng a Safepo int Recov ering a Sa fepoin t Deleting a Sa.
MANAGING SAFEPOIN TS 94 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL 2. Click the Add a S afepoint icon to display the Cr eate a Sa fepoint screen: 3.
MANAGING SAFEPOIN TS 95 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL 4. Select the target device an d the shar e for the operat ion and click Ne xt . If t he shar e is password protected, en ter appropriate cr eden tials. The Cr eate a Sa fepoin t dialog box displa ys.
MANAGING SAFEPOIN TS 96 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL 7. Y ou have two options: Cre ate Now: T o create a safepo int on t he share imm ediately , c lick Now , and then click Finish .
MANAGING SAFEPOIN TS 97 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL Create Late r: If you want to sch edule the cr eation of the safe point, click Later and enter a da te and time you wa nt the safepoint to be created .
MANAGING SAFEPOIN TS 98 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL Updating a Safepoint Ther e ar e two ways to up date a sa fepoint : Automat ically - you set the fr equen cy , date, and time when the upda te occurs Manually T o update a safepoint automaticall y: 1.
MANAGING SAFEPOIN TS 99 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL 3. Click Sta rt Recov ery at the bottom of the page to di spla y the Reco ver Con tent wi th a Safepoi nt dial og box: 4.
MANAGING SAFEPOIN TS 100 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL 5. Select a device to display t he list of its availa ble shares: 6. Select th e shar e that h as the safe point and cl ick the Next button. If the s hare is password protected, en ter appropriate cr eden tials: 7.
PLAYING/STREAMING V IDEOS, PHOTOS, & MUSIC 100 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL Playing/St r eaming Vide os, Photos, & Music Media Server s Media S torage Enabling/D isabling DL.
PLAYING/STREAMING V IDEOS, PHOTOS, & MUSIC 101 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL Media T ypes Supported by DLNA Note: Some de vices may no t support playback of all these fi les. Pleas e refe r to your devi ce’ s user manual to se e which formats are supp orted.
PLAYING/STREAMING V IDEOS, PHOTOS, & MUSIC 102 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL These fol ders ar e for your conven ienc e; you can pu t any supp orted media fi le in any s har e. Note: Y ou will notice t hat the Publ ic shar e's Shared Music and Sh ared Pictur es shar es contain mirror ed and uploaded subfolders .
PLAYING/STREAMING V IDEOS, PHOTOS, & MUSIC 103 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL 2. T o vi ew a list of your m edia p layers/ r eceivers on you r home n etwork, click the Vi ew Media Play ers link. The Media Streaming Options dial og box di splays.
PLAYING/STREAMING V IDEOS, PHOTOS, & MUSIC 104 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL Adding Media Con tent to the Folders 1. Ope n Windows Explorer or M ac Finder : 2. Copy your mu sic files to the Shared Music fold er . 3. Follow the same process to place y our videos and pictures into their respective Pictures and Video folders.
PLAYING/STREAMING V IDEOS, PHOTOS, & MUSIC 105 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL Other Media Players Foll owing ar e general st eps for se tting up devi ces such as digita l pictu re fr ames, Blu Ray player s, netwo rk connect ed TVs, and digita l medi a adapter s: 1.
CONNECTING A USB HARD DRIVE 116 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL Connec ting a USB Har d Dri ve Overv iew Conne cting A USB Driv e Mapping A USB Driv e (W indows Only) Cr eatin g a Shortcut to the USB Driv e (Windows only) Overvi ew When you atta ch a U SB driv e to the WD M y Cloud d evice’ s U SB 3.
CONNECTING A USB HARD DRIVE 117 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL Mapp ing A USB Drive (W indows O nly) 1. Right- or left-click the WD Quick V iew icon in the system t ray to display a menu. 2. Move the pointer o ver or click to select y our USB drive and display a subm enu: 3.
APPENDIX A: SP ECIFICATIONS 118 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL Appendix A: Specifications Ethernet High perf ormance ( 100/1000) Gigabit Ethe rnet connectio n Inter nal hard drive WD 3.5 -inch SA T A h ard drive Supported p rotocols CIFS/S MB, NFS, FTP , AFP I/O ports Data tr ansfer rat e Gigabit Et hernet (R J-45) port USB 3.
APP ENDI X B: T ROUBL ESHOO TING 119 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL Appendix B: T r oubleshooting First Step s Checklist Resetting the WD My Cloud Device Spec ific Problems and C orre.
APP ENDI X B: T ROUBL ESHOO TING 120 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL Reset ting with P owe r Of f At the sam e time as you plug powe r into the WD My Clou d device, press the Reset b utton and ho ld for a bout 40 seconds. The dev ice un dergoes a syst em re stor e and powers on.
APP ENDI X B: T ROUBL ESHOO TING 121 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL c. Select wdmycl oud . d. On the T ools menu, cli ck Map Network Drive . 5. For W indows 8: a. Click t he Fil e Expl or er icon , a nd in th e ribb on (top of page), click Computer > Map Network Dri ve .
APP ENDI X B: T ROUBL ESHOO TING 122 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL I am unable to play music, videos and/or view pictures thr ough my digital media adapte r . There are many kinds of file form ats for p ictures, vide os and music; yo ur particular digi tal media adapter may not supp ort a format t o play or display i t.
APP ENDI X B: T ROUBL ESHOO TING 123 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL I need t o migrate a large am ount of data (50 GB or more) from a USB external drive to my My Cloud device. 1. Connect the U SB drive to your co mputer for optim al performa nce.
APPENDIX C: REGULATORY AND WARRANTY INFORMATION 124 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL Appendix C: Regulatory and W arrant y Infor mation Regulatory C ompliance W arran ty Informat ion (A.
APPENDIX C: REGULATORY AND WARRANTY INFORMATION 125 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL KC Notice (Republic of Kor ea only) Envir onmental Compliance (China) W arranty Information (All Regions Except Australia/ New Zealand) Obtaining Service WD values your business and always attempts to provide yo u the very best of service.
APPENDIX C: REGULATORY AND WARRANTY INFORMATION 126 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL of such damages. In the Uni ted States, some states do not allow exclusion or lim itations of incidental or consequential damages, so the limitations above may no t apply to you.
APPENDIX C: REGULATORY AND WARRANTY INFORMATION 127 WD MY CLO UD PERSONAL CLOUD STORAGE USER MANUAL will be returned to you at your expense. Authorized r e turn s must be shipped i n an approv ed shipping container , prepaid and insur ed, to the address provided with your RMA number .
IND EX 128 WD MY CLOUD PE RSONAL CLOUD STORAGE USER MAN UAL Index A Accessing personal clou d on the web 70 your personal cloud remotely 60 Accessories 5 Alerts dashboard i cons 43 monitori ng with WD.
IND EX 129 WD MY CLOUD PE RSONAL CLOUD STORAGE USER MAN UAL Medi a enabling streaming 82 Media setting, DLNA and iTunes 82 Mobile apps installi ng WD My C loud 66 installi ng WD Ph otos 63 Mobiliz ing.
IND EX 130 WD MY CLOUD PE RSONAL CLOUD STORAGE USER MAN UAL checklist 119 drive not connecting to network 120 failed router 120 LEDs don’t light up 120 manua lly mapp ing t he drive letter 120 reset.
Informati on furnished by WD is bel ieved to be accurate and r eliabl e; however , no re sponsibility is assumed by WD for it s use no r for any infringem ent of paten ts or other rights o f third parties whic h may result from its use. No license is g ranted b y implic ation or otherwise under any p atent or patent rights of WD.
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