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User ’ s Manual PORTÉGÉ R500.
User ’s Manual ii T able of Content s Copyright. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v Disclaimer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
User ’s Manual iii PORTÉGÉ R500 Optical disc drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12 AC adaptor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14 Chapter 3 Hardware, Utilities and Options Hardware .
User ’s Manual iv PORTÉGÉ R500 Chapter 8 T roubleshooting Problem solving process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1 Hardware and system checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3 TOSHIBA sup port .
User ’s Manual v PORTÉGÉ R500 Copyright © 2007 by TOSHIBA Corporation. All rights reserved. Under the copyright laws, this manual cannot be repro duced in any form without the prior written permission of TOSHIBA. No p at ent liability is assumed, with respect to the use of the information contained herein.
User ’s Manual vi PORTÉGÉ R500 FCC information FCC notice "Declaration of Conform ity Information" This equipment has been tested and fo und to comply with th e limits for a Class B digital device, pursuant to part 15 of the FCC rules.
User ’s Manual vii PORTÉGÉ R500 EU Declar atio n of Confor mity TOSHIBA declares that this product conforms to the follow ing St andards: This product is carrying the CE-Ma r k in accordance wi th the related European Directives. The party responsible fo r CE-Marking is TOSHIBA Europe GmbH, Hammfelddamm 8, 41460 Neuss, Germany .
User ’s Manual viii Preface Congratulations on your purchase of th e PORTÉGÉ R500 series computer . This powerful notebook computer provides excel lent expansion capability , includes multimedia functionality , and is design ed to provide years of reliable, high-performan ce comp uting.
User ’s Manual ix PORTÉGÉ R500 Icons Icons identify ports, dials, and other parts of your computer . The indicator pane l al so us es icons to iden ti fy th e co mp onent s it i s pro v id i n g in fo rmation on. Keys The keyboard keys are used in th e te xt to describe many computer operations.
User ’s Manual x PORTÉGÉ R500 T erm inology This term is defined in this document as follows: Star t The word " Sta rt " refers to the " " button in Micros oft ® Windows Vista TM .
User ’s Manual xi General Precautions TOSHIBA computers are designed to optimize safety , minimize strain and withstand the rigors of portability . Ho wever , certain precautions should be observed to further reduce the risk of personal injury or damag e to the computer .
User ’s Manual xii PORTÉGÉ R500 Heat injury ■ Avoid prolonged physical contact with the computer . If the computer is used for long periods, its surface can become very warm.
User ’s Manual 1-1 Chapter 1 Getting S t arted This chapter provides an equipment checklist, and basic info rmation to start using your computer . Equipment checklist Carefully unpack your comp uter , taking care to save the box and packaging materials for future use.
User ’s Manual 1-2 Getting S tarted Sof tware The following Wi ndo ws ® operating system and uti lity sof tware are pre- installed. ■ Microsoft ® Windows V ista TM ■ TOSHIBA V alue Added Packa.
User ’s Manual 1-3 Getting S tarted Getting St arted This section provides basic information to start using your computer . It covers the following topics: ■ Connecting the AC adaptor ■ Opening .
User ’s Manual 1-4 Getting S tarted Connecting the A C ada ptor Attach the AC adaptor when you need to cha rge the battery or you want to operate from AC power . It is also th e fastest way to get started, because the battery pack will need to be charged before you can operate from battery power .
User ’s Manual 1-5 Getting S tarted 1. Connect the power cord to the AC adaptor . Figure 1-1 Connecting the power cord to the AC adap tor (2-pin plug) Figure 1-2 Connecting the power cord to the AC adap tor (3-pin plug) 2. Connect the AC adaptor ’s DC output plug to the DC IN 15V jack on the left side of the computer .
User ’s Manual 1-6 Getting S tarted Opening the disp lay The display panel can be opened to a wide range of angles for optimal viewing. While holding down the palm rest with one hand so that the mai.
User ’s Manual 1-7 Getting S tarted T urning on the power This section describes how to turn on the power - the Power indicator will then indicate the status. Please refer to the Monitoring of power condition section in Chapter 6, Power and Powe r-Up Modes fo r more information.
User ’s Manual 1-8 Getting S tarted 3. Click Star t . 4. Click the arrow button ( ) located in the p ower management buttons ( ) and select Shut Down from the menu.
User ’s Manual 1-9 Getting S tarted Benefits of Sleep Mode The Sleep Mode feature provide s the following benefits: ■ Restores the previous workin g environment more ra pidly than does the Hibernation Mode feature.
User ’s Manual 1-10 Getting S tarted When you turn the power back on, you can continue where you left when you shut down the computer . Sleep Mode limitations Sleep Mode will not function under the following conditions: ■ Power is turned back on immediately after shutting down.
User ’s Manual 1-1 1 Getting S tarted T o enter Hibernation Mode, follow the steps below . 1. Click Start . 2. Click the arrow button ( ) in the power management buttons ( ) and select Hibernate from the menu.
User ’s Manual 1-12 Getting S tarted System Recovery Opti ons About 1.5GB hidden partition is alloca ted on the hard disk drive for the System Recovery Options. This partition stores files which can be used to repair the syst em in th e event of a problem.
User ’s Manual 1-13 Getting S tarted System Recovery This section describes the creation of Recovery Discs and their use. Creating Optical Reco very Discs This section describes how to create Recovery Discs.
User ’s Manual 1-14 Getting S tarted 3. T urn on your computer and allow it to load the Windows Vista TM operating system from the hard disk drive as normal.
User ’s Manual 1-15 Getting S tarted Restoring the pre-inst alled sof tw are from your crea ted Re covery Discs If the pre-installed files are damaged , you are able to either use the Recovery Discs you have created or the hard disk drive recovery proce ss to restore the computer to the state it was in when you originally received it.
User ’s Manual 2-1 Chapter 2 The Grand T our This chapter identifies the various co mponen ts of the computer - it is recommended that you beco me famili ar with each before you opera te the computer . Front with the display closed The following fig ure shows the computer ’ s front with its display panel in the closed position.
User ’s Manual 2-2 The Grand T our Lef t side The following figure shows the comp uter ’s left side. Figure 2-2 The left side of the computer Cooling vents Universal Serial Bus (USB 2.0) port (2) Headphone jack i.LINK (IEEE1394) port Microphone jack V olume control dial DC IN 15V jack External monitor port Universal Serial Bus (USB 2.
User ’s Manual 2-3 The Grand T our Right side The following figure shows the comp uter ’s right side. Figure 2-3 The right side of the computer Do not block the cooling vents. Keep foreign metal objects, such as screws, staples and paper clips, out of the cooling vent s.
User ’s Manual 2-4 The Grand T our Optical disc drive The computer is configured with a DVD Super Multi drive. Some models are equi pped with an optical disc drive. Wire les s communication switch Slide this switch to the left to tu rn off Wireless LAN and Bluetooth functions.
User ’s Manual 2-5 The Grand T our Back The following figure shows the comp uter ’s back. Figure 2-4 The back of the computer ■ Do not connect any cable other than a LAN cabl e to the LAN ja ck. It could cause damage or malfunction. ■ Do not connect the LAN cable to a power supply .
User ’s Manual 2-6 The Grand T our Underside The following figure shows the undersi de of the computer . Y ou shou ld ensure that the disp lay is closed befo re the computer is turned over to avoid causing any damage.
User ’s Manual 2-7 The Grand T our Front with the display op en This section shows the computer with the display panel open. In order to open the display , lift the display panel up and position it at a comfortable viewing angle for you.
User ’s Manual 2-8 The Grand T our Display hi nges The display hinges allow the disp lay panel to be position at a variety of easy-to-view angles. Display screen Pl ease be aware that, when th e co .
User ’s Manual 2-9 The Grand T our Back light On/Off button Press thi s button to turn on or off the back ligh t of the display screen. If you turn off the back light outdoors in a good weather , you ca n use th e computer for a longer period. Fingerprint Sensor This sensor enables you to enroll and recognize a fingerprint.
User ’s Manual 2-10 The Grand T our Indicators This section explains ind icator functions. System indica tors The LED system indicators for specif ic computer operations glow when those operations are in progress.
User ’s Manual 2-1 1 The Grand T our Keyboard indicators The following figures show the positio ns of the CAPS LOCK indicator and the keypad overlay indicators which show the following conditions: ■ When the CAPS LOCK indica tor glows, the keyb oard will produce capitals when any letter is typed.
User ’s Manual 2-12 The Grand T our Optical disc drives The computer is configured with a DV D Super Multi d rive. Some models are equipped with an optical disc drive. An A T API interface controller is used for CD/DVD-ROM oper ation. When the co mputer is accessing a CD/DVD, an indicator on the drive glows.
User ’s Manual 2-13 The Grand T our DVDs ■ DVD-R and DVD+R discs can be written only once. The recorded da ta cannot be erased or changed. ■ DVD-RW , DVD+RW and DVD-RAM discs can be recorded more than once. Format s The drive supports the following formats.
User ’s Manual 2-14 The Grand T our AC adaptor The AC adaptor can automa ti cally adjust to any voltage ranging from 100 to 240 volts and to a frequency of either 50 or 60 hertz, enabling you to use this computer in almost all country/ region. The adaptor converts AC power to DC power and re duces the voltage supplied to this computer .
User ’s Manual 3-1 Chapter 3 Hardware, Utilities and Options Hardware This section describes the hardware of your computer . The actual specifications ma y vary depending on the model you purchased. Processor CPU The computer is equipped with an Intel ® processor .
User ’s Manual 3-2 Hardware, Utilities and Options Memory Power Built-in 512 or 1,024MB memory module is installed on the main board. Slot 512 or 1,024 MB memory module can be installed in the computer's memo ry sl ot for a maxim um of 1,536 or 2,048MB system memory .
User ’s Manual 3-3 Hardware, Utilities and Options Disks Optical disc drive Display The computer's internal disp lay panel supports high-resolution video graphics and can b e set to a wide range of viewing angl es for maximum comfort and readability .
User ’s Manual 3-4 Hardware, Utilities and Options Sound Communications Graphics controlle r The graphics controller maximizes display performance. Refer to Display Controller and Video mode section in Appendix B for more information.
User ’s Manual 3-5 Hardware, Utilities and Options Sp ecial features The following features are eithe r un ique to TOSHIBA computers or are advanced features which ma ke the computer more con venient to use. Access each function using the following proce dures.
User ’s Manual 3-6 Hardware, Utilities and Options Keyp ad over l ay A ten-key numeric keyp ad is integrated into the keyboard. Please refer to the Keyp ad overlay section in Chapter 5, The Keyboard, for information on using this feature.
User ’s Manual 3-7 Hardware, Utilities and Options T OSHIBA V alue Added Package This section describes the TOSHIBA Component features pre-installed on the computer . The TOSHIBA HDD Protection function does not guarantee that the hard disk drive will not b e damaged.
User ’s Manual 3-8 Hardware, Utilities and Options Utilities and Applications This section describes the pre-installed uti lities that come with the computer and details how to start them. For further information on their operation, please refer to each utility's online manu al, help files or README.
User ’s Manual 3-9 Hardware, Utilities and Options DVD Video Player The DVD Video Player is used to play DVD- Video. It has an on-screen interface and functions. Click Star t -> All Programs -> InterVid eo WinDVD -> InterVideo WinDVD for TOS HI BA .
User ’s Manual 3-10 Hardware, Utilities and Options TOSHIBA Disc Creator Y o u can cre ate CD's and DVD's in a number of formats including audio CD's that can be played on a standard CD player , and data CD's/DVD's which can store copie s of the files and fo lders on your computer's hard disk drive.
User ’s Manual 3-1 1 Hardware, Utilities and Options Optional devices Optional devices can expand the computer's capabilities and its versatility .
User ’s Manual 3-12 Hardware, Utilities and Options Inserting a PC Card The Window s hot -i ns tall feat ure allows yo u to inser t PC Cards while the computer is turned on. T o insert a PC Card, follow the steps as detailed below: 1. Press the PC Card eject button to pa rtially extend it out of the computer .
User ’s Manual 3-13 Hardware, Utilities and Options 5. Grasp the PC Card and remove it. Figure 3-2 Removing the PC Card 6. Insert the Dummy card into the PC Card slot. SD/SDHC Card Set the SD Card type SD memory cards and SDHC memory cards in the SD Card slot.
User ’s Manual 3-14 Hardware, Utilities and Options Inserting an SD/SDHC Card T o insert an SD/SDHC Card, follow the steps as detailed below: 1. Insert the SD/SDHC Card into the SD Card slot on the side of the computer . 2. Press the SD/SDHC Card gently to ensure a firm connection is made.
User ’s Manual 3-15 Hardware, Utilities and Options SD/SDHC memory card SD/SDHC Cards let you easily transfer data from devices, such as digital cameras and Personal Digital Assistants, that use SD/SDHC Card flash- memory . The cards have a high level of security and copy protection features.
User ’s Manual 3-16 Hardware, Utilities and Options Memory card care ■ Set the write-protect switch to the lock position, if you do not want to record data. ■ Memory cards have a limited lifespan, so it is important to backup important data. ■ Do not write to a card if the battery p ower is low .
User ’s Manual 3-17 Hardware, Utilities and Options Point to note about memory module error ■ If you install a memory module that is not compatible with the compute r , the Power indicator will flash (on for 0.5 seconds, off for 0.5 seconds) in the following way; ■ If there is an error: repeatedly flashes orange twice, then blue once.
User ’s Manual 3-18 Hardware, Utilities and Options 5. Slide your fingernail or a thin object under the cover and lift it of f. Figure 3-5 Removing the memory module cover 6.
User ’s Manual 3-19 Hardware, Utilities and Options 7. Seat the memory module cover in place and secure it with two screws. Figure 3-7 Seating the memory module cover 8. Install the battery pa ck - refer to Replacing the battery pack section in Chapter 6, Power and Powe r-Up Modes, if required.
User ’s Manual 3-20 Hardware, Utilities and Options 7. Grasp the module by its edges and remove it from the computer . Figure 3-8 Removing the memory module 8.
User ’s Manual 3-21 Hardware, Utilities and Options External monitor An external analog monitor can be connected to the external mo nitor port on the computer . T o connect a monitor , follow the steps as detailed below: Connecting the monitor cable 1.
User ’s Manual 3-22 Hardware, Utilities and Options USB FDD Kit The USB floppy diskette drive accommodates either a 1.44MB or 720KB floppy diskette and connects to one of the computer's USB ports.
User ’s Manual 3-23 Hardware, Utilities and Options Disconnecting the USB fl oppy diskette drive When you have finished using the USB floppy diskette drive, you can follow the procedures below in order to disconnect it: 1. W ait for the Disk-In-Use Indicator light to go out to make sure all floppy diskette activity has stopped.
User ’s Manual 3-24 Hardware, Utilities and Options Connecting 1. Make sure the connectors are pr operly aligned and pl ug the i.LINK (IEEE1394) cable into the computer . Figure 3-12 Connecting the i.LINK (I EEE1394) cable into the computer 2. Plug the other end of the cable into the de vi ce.
User ’s Manual 3-25 Hardware, Utilities and Options The following ports are available on th e TOSHIBA Slim Port Replicator II. ■ RJ45 LAN jack ■ External monitor port ■ DC IN 15V jack ■ Security lock slot ■ Universal Serial Bu s 2.
User ’s Manual 3-26 Hardware, Utilities and Options Optional accessories Y ou are able to add a numb er of options and accessories in orde r to ma ke your computer even more powerful and convenient to use .
User ’s Manual 3-27 Hardware, Utilities and Options Wireless Optical Mouse with Bluetooth T echnolo gy The Bluetooth Wireless Mouse is a wireless optical mouse compatible with Bluetooth . Y ou can buy the Bl uetooth Wireless Mouse from a TOSHIBA dealer .
User ’s Manual 4-1 Chapter 4 Operating Basics This chapter describes the basic operations of your computer , highlights the precautions that should be taken when using it. Using the T ouch Pad T o use the T ouch Pad, simply touch and move your fingertip across it in the direction you want the on-screen pointer to go.
User ’s Manual 4-2 Operating Basics Using the Fingerprint Sensor This product has a fingerp rint uti lity installed for the purpose of en rolli ng and recognizing fingerprints. By enrolling the ID and password onto the fingerprint authenticati on feature, it is no longer nece ssa ry to input the password from the keyboard.
User ’s Manual 4-3 Operating Basics Point s to note abou t the Fingerprint Sensor Please be aware of the following consideratio ns when using the fingerprint sensor . A fail ure to follow these guidel i nes might result in damage to the sensor , se nsor fa ilure, fingerprint recogniti on problems or a lower fingerprint recognition success ra te.
User ’s Manual 4-4 Operating Basics Observe the following to improve th e fingerprint recognition success rate. ■ Enroll two or more fingers. ■ Enroll additional fingers if a recognition failure often occurs when usi ng already enrolled fingers.
User ’s Manual 4-5 Operating Basics 3. On the User's Fingers screen click the box above the finger you wish to register . If any of the previously enrol led finger prints is selected again, the latest information will be enrolled and any previous i nformation over-written.
User ’s Manual 4-6 Operating Basics In use, please be aware of the follo win g limitations of the fingerprint sensor: ■ A warning message will be displayed when recognition is abnormal or recognition is not successful within a fixed duration . ■ The fingerprint sensor compares and analyzes the unique characteristics in a fingerprint.
User ’s Manual 4-7 Operating Basics Fingerprint Authentication Procedure 1. S tart up the computer . 2. At the Windows We l co me screen, choose any of the enro lled fingers and swipe the fingerprint o n the sensor - if the authentic ation process is successful, the user will automati cally be logged in to Windows.
User ’s Manual 4-8 Operating Basics How to Enable Fingerprint Pre-OS Authentication Settings It is necessary to first enroll your fi ngerprint with the Fingerprint Appli cation prior to enabling and configuring the Fingerprin t Pre-OS Authentication System.
User ’s Manual 4-9 Operating Basics 4. Click the Setting m enu at the T rueSuiteAccessManager screen. 5. Administrator Setting screen is disp layed , check the "Enable Single- Sign On Fingerprint Authenticatio n" check box and then click OK .
User ’s Manual 4-10 Operating Basics Loading discs T o load CD/DVDs, follow the steps below . 1. When the computer ’s power is on, press the eject button to open the disc tray slightly . 2. Grasp the disc tray gently and pull until it is fully op ened.
User ’s Manual 4-1 1 Operating Basics 4. Press gently at the center of the CD/DVD until you feel it click into place. The CD/DVD shou ld lie below the top of the spindl e, flush with the spindle base. 5. Push the center of the disc tray to close it.
User ’s Manual 4-12 Operating Basics 2. The CD/DVD extends slightly over t he sides of the disc tra y so you can grasp it. Gently lift out the CD/DVD. Figure 4-6 Removing a CD/DVD 3. Push the center of the disc tray to close it. Press gently until it locks into place.
User ’s Manual 4-13 Operating Basics W riting CD/ DVDs on DVD Super Multi dri ves Y ou can use the DVD Super Mu lti drive to write data to either CD-R, CD- RW , DVD-R, DVD-RW , DVD+R, DVD+RW or DVD-RAM discs. TOSHIBA Disc Creator and Ulead DVD MovieF actory are provided as writing software with this computer .
User ’s Manual 4-14 Operating Basics Given the technological limitations of current opti cal disc writing driv es, you may experience unexpected writing or rewr iting errors due to di sc quality or problems with hardware devices.
User ’s Manual 4-15 Operating Basics ■ If the disc is poor in quality , or is dirty or damaged, wr iting or rewriting errors may be noted - ensure that you check a ll discs for dirt or damage before you use them.
User ’s Manual 4-16 Operating Basics ■ Be sure to close all other software programs except for the writing software itself. ■ Do not run software such as a screen saver wh ich can put a heavy load on the processor . ■ Operate the computer at its full power settings - do not use any power- saving features.
User ’s Manual 4-17 Operating Basics ■ If the media is of poo r quality , or is dirty o r damaged, writing or rewriting errors may occur . ■ Set the computer on a level surf ace an d avoid places subject to vibration such as airplanes, trains or cars.
User ’s Manual 4-18 Operating Basics ■ When you back up a DVD disc, be sure that the source drive supports recording to DVD-R, DVD-RW , DVD+R or DVD+RW media - if this is not the case then the source disc might not be backe d up correctly . ■ When you back up a DVD-R, DVD-RW , DVD+R or DVD+RW disc, be sure to use the same type of disc.
User ’s Manual 4-19 Operating Basics Simplified steps for making a DVD-Video from adding video source: 1. Click Start -> All Programs -> DVD MovieFactory for TOSHIBA -> Ulead DVD MovieFactory for TOSHIBA Launcher to launch DVD MovieFactory .
User ’s Manual 4-20 Operating Basics 2. Before recording the video to DVD ■ When you record DVD disc, pleas e use only discs recommended by the Drive manu fa cturer . ■ Do not set the workin g dri v e to a slow de vi ce lik e a U SB1 .1 har d disk drive or it will fail to write DVD.
User ’s Manual 4-21 Operating Basics 3. Do not write on, apply a sticker to, or otherwise mar the surface of the CD or DVD that contains the data. 4. Hold the CD or DVD by its outside edge or the edge on the center hole - any fingerp rints on the surface of the disc ca n preven t the drive from properly reading data.
User ’s Manual 4-22 Operating Basics Sound System This section describes some of the audio control functions. V olume Mixer The V olume Mixer utility lets you control the audio volume for playback of devices and app lications under W indows.
User ’s Manual 4-23 Operating Basics Realtek HD Audio Manager Y ou can confirm and ch ange the audi o configuration using the Realte k Audio Manager . T o launch th e Realtek Audio Manager , click Star t -> Control Panel -> Hardware and Sound -> Realtek HD Audio Manager .
User ’s Manual 4-24 Operating Basics 4. On the Recordin g tab, select Microphone , and click Proper ties . 5. On the Advanced tab, select “ 2 channel, 16 bit, 48000 Hz (DVD Quality) ” in the pull-down menu of the Default Forma t pane. 6. On the TOSHIBA Mic Effect ta b, select the Enable Echo Canceller check box, and click Apply .
User ’s Manual 4-25 Operating Basics Setting 1. Please make sure that the Wireless Communication S witch is turned on. 2. Click Star t and then click Connect T o to display Connect to a network window . 3. Click Set up a connec tion or network . 4. Follow the wizard.
User ’s Manual 4-26 Operating Basics Security T wo advanced security mechan is ms ensure a high le vel of security: ■ Authentication prevents access to critical data and makes it impossible to falsify the origin of a message. ■ Encryption prevents eavesdropping and maintains link privacy .
User ’s Manual 4-27 Operating Basics Wireless com munication Indicator The wireless communication indicator shows the status of the computer's wireless com mun ication func tions.
User ’s Manual 4-28 Operating Basics Connecting the LAN cable T o connect the LAN cable, foll ow the steps as detailed below: 1. T urn off the power to the computer and to all external devices connected to the computer . 2. Plug one end of the cable into t he LAN jack.
User ’s Manual 4-29 Operating Basics Computer Ha ndling This section explains computer han dling and maintenance. Cleaning the compu ter T o help ensure long, trouble-free o per ation, keep the computer free of dust and dirt, and u se care with a ll liquids arou nd it.
User ’s Manual 4-30 Operating Basics ■ Never transport your computer with any cards in stalled - this may cause damage to either the computer and/o r the card resulting in prod uct failure. ■ Always use a suitable carry case when transporting th e computer .
User ’s Manual 4-31 Operating Basics TOSHIBA HDD Protection Properties Y ou can change the TOSHIBA HDD Protection settings by using the TOSHIBA HDD Protection Properties window . T o open the window , click Star t -> All Programs -> TOS HI BA -> Utilities -> HDD Protection Settings .
User ’s Manual 4-32 Operating Basics Det ails T o open the Details window , click the Setup Det ail button in the TOSHIBA HDD Protection Properties window .
User ’s Manual 5-1 Chapter 5 The Keyboard The computer's keyboard layouts are compatible with a 104/105-key enhanced keyboard - by pressing some keys in combination, all of the 104/105-key enhance d keyboard functions can be performed on the computer .
User ’s Manual 5-2 The Keyboard Function keys: F1 … F12 The function keys (not to be confused with the special FN key) are the twelve keys at the top of your key board - these keys function differentl y from other keys.
User ’s Manual 5-3 The Keyboard Press FN + F10 or FN + F1 1 to access the computer's integrated keypad. When activated, the keys with grey ma rkings on their bottom e dge become either numeric keypad keys ( FN + F1 1 ) or cursor control keys ( FN + F10 ).
User ’s Manual 5-4 The Keyboard Sleep : Pressing FN + F3 switches the system to Sleep mode. Hibernate : Pressing FN + F4 switches the system to Hibernate mode. Output : Pressing FN + F5 changes the active display device. Brightness Down : Pressing FN + F6 decreases the computer's display panel brightness in individual steps.
User ’s Manual 5-5 The Keyboard ODD: Pressing FN + Ta b turns the power of the optical disc drive on/off or ejects the disc tray . TOSHIBA Zooming Utility (reduce): Pressing FN + 1 reduces the icon size on the desktop or the font sizes wi thin one of the supported applica tion windows.
User ’s Manual 5-6 The Keyboard Keyp ad overlay Y our computer 's keyboa rd does not have a separate numeric keypad but includes a numeric keypad overlay which functions like one - this is located in the center of the keyb oard with the relevant keys havi ng grey letters at their front edge.
User ’s Manual 5-7 The Keyboard T emporarily using normal keyboard (ove rlay o n) While using the overlay , yo u can te mporarily access the normal keyboard functions without having to turn the overlay off: 1. Hold down FN key and press any other key - this key will operate as if the overlay were off.
User ’s Manual 6-1 Chapter 6 Power and Power-Up Modes The computer's p ower resources in clude the AC ad aptor , battery pack and any internal batteries.
User ’s Manual 6-2 Power and Power-Up Modes T able 6-1 Pow er conditions continued Monitoring of power condition As shown in the below table, the Battery , DC IN and Power in dicators on the system indicator alert you to the computer ’s operating capability and battery charge status.
User ’s Manual 6-3 Power and Power-Up Modes DC IN indicator Check the DC IN indicator to determine t he po wer status with the AC adaptor connected - the follow ing indi cator conditions shou ld be .
User ’s Manual 6-4 Power and Power-Up Modes Battery This section explai ns battery types, use, recharging me thods and handling. Battery types The computer has two different types of batteries.
User ’s Manual 6-5 Power and Power-Up Modes Care and use of the ba ttery p ack This section provides the important safety precautions in order to handle your battery pack properly . Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructio ns.
User ’s Manual 6-6 Power and Power-Up Modes Charging the batte ries When the power in the battery pack becomes low , the Battery indicator will flash orange to indi cate that onl y a fe w minutes of battery power remain.
User ’s Manual 6-7 Power and Power-Up Modes Battery charging notice The battery may not begin charging immediately under the following conditions: ■ The battery is extremely hot or cold (if the battery is extremely hot, it might not charge at all).
User ’s Manual 6-8 Power and Power-Up Modes T echnology which increases batte ry operating time This computer is e quipped with techn ology which increases b attery operating time. The following functions allow for increased batte ry operating time.
User ’s Manual 6-9 Power and Power-Up Modes ■ The condition of the battery terminals - you should always ensure the terminals stay clean by wiping them with a clean dry cloth before installing the battery p ack. Ret aining dat a with pow er off Refer to User Information Guide about Char ging time.
User ’s Manual 6-10 Power and Power-Up Modes Replacing the ba ttery p ack Please be aware that the battery pack is classified as a consumable item. The operating life of the batter y pack will gradu ally reduce through repeated charging and discharging , and will need to be replaced when it reaches the end of its operating life.
User ’s Manual 6-1 1 Power and Power-Up Modes Installing the battery pack T o install a battery pack, follow the steps as detailed below: 1. Insert the battery pack as far as it will go into the computer (1). 2. Ensure that the battery pack is securely in place and the battery lock (2) is in its ( ) positio n.
User ’s Manual 6-12 Power and Power-Up Modes User Password field ■ Set (button) Click this button to register a passw ord of up to 50 characters. After a password is set, you will be p rompted to ente r it when you start the computer .
User ’s Manual 6-13 Power and Power-Up Modes User T oken field ■ Create (button) Y ou ca n use an SD Card token, inst ead of entering the password. Af ter you have registered a password, insert an SD Card in SD Card slot and click Create . Y ou can use an SD Card of any capacity , but it must be formatted correctly .
User ’s Manual 6-14 Power and Power-Up Modes St arti ng the c omput er by password If you have already registered a password, there are three ways to start the computer: ■ Insert an SD Card token befor e you turn on the computer . The computer will start normally , without displaying a password prompt.
User ’s Manual 6-15 Power and Power-Up Modes Hot keys Y ou can use the FN + F3 hot key to enter Sleep Mode or FN + F4 to enter Hibernation Mode - please refer to Chapter 5, The Keyboard for further details.
User ’s Manual 7-1 Chapter 7 HW Setup & BIOS Setup This chapter explains how to use the TOSHIBA HW Setup program to configure your computer , and provides information on settings for various functions. Accessing HW Set u p T o run the HW Setup program, click Start -> All Programs -> TO SH IB A -> Utilities -> HWSetup .
User ’s Manual 7-2 HW Setup & BIOS Setup General This window displays the BIOS version and contains two buttons : Default and About . Setup This field displays the installed BIOS version and date. Display This tab lets you customize your computer’s display settings for either the internal display or an external monitor .
User ’s Manual 7-3 HW Setup & BIOS Setup Boot Priority Boot Priority O ptions This tab allows you to select the pr iority for booting the computer - the following settings are available: Y ou ca.
User ’s Manual 7-4 HW Setup & BIOS Setup T o change the boot drive, follow the steps below . 1. Hold down F12 and boot the computer . 2. The following menu will be displaye d with th e following icons: Built-in hard disk drive, CD-ROM, FDD (or SD memory card), Network (LAN), USB Memory boot.
User ’s Manual 7-5 HW Setup & BIOS Setup USB Memory BIOS Support T ype This option allows you to set the type of the USB memory to be used as a startup device. Keyboard Wa ke -up on Keyb oa rd When this feature is enabl ed, and the co mputer is in Slee p Mode, you can turn on the system by pressing any ke y .
User ’s Manual 7-6 HW Setup & BIOS Setup CPU This function allows yo u to set the processor's operating mode. Dynamic CPU Frequency Mode This option allows you to configure the power saving.
User ’s Manual 7-7 HW Setup & BIOS Setup Built-in LA N This feature enables or disables th e Built-in LAN. Device Config Device Configuratio n This option allows you to set how th e computer's hardware devic es will be configured.
User ’s Manual 7-8 HW Setup & BIOS Setup BIOS Setup Program Settings for some features are carried out in the BIOS setup program. St arting and Ending the BIOS Setup Program S tarting the BIOS Setup Program 1.
User ’s Manual 7-9 HW Setup & BIOS Setup Ending the BIOS Setup Program Halfway The configuration settings ca n be terminated hal fway without saving any of the changes made by following the steps detailed below: 1. Press the ESC key - the Exit without saving? (Y/N) prompt to be displayed at the bo ttom of the screen.
User ’s Manual 7-10 HW Setup & BIOS Setup Virtua liza tio n T echnol ogy Virtualization T echnology sets enable or disable of the Intel ® Virtualization T echnology installed in the CPU . Intel ® Virtualization T echnology is the technique that allows one machine to operate as multiple virtual machines.
User ’s Manual 7-1 1 HW Setup & BIOS Setup Auto Power On This is a functi on for automatical l y tur ning on the compu t er . This item shows the current Auto Power On setting. When Alarm Time, W ake-u p on LAN, or Critic al Battery W ake-up are Enabled, Auto Pow er On is al so Enabled.
User ’s Manual 7-12 HW Setup & BIOS Setup LCD Display Stretch Select the display functi on of the computer's display panel. Security controller Please note that the security controller se ttings are available on the second page of the BIOS setup application.
User ’s Manual 7-13 HW Setup & BIOS Setup Diagnostic Mode Allows you to set whether the BIOS diagnostic test is enabled or disabled. SA T A Controller M o d e This feature sets the SA T A Controller Mode. Multi-Field Driving This feature enables or disab les th e power-saving function of the computer's display panel.
User ’s Manual 8-1 Chapter 8 T roubleshooting TOSHIBA have designed this computer for durability , however, should problems occur you are able to use the procedures detailed in this chapter to help determi ne the cause.
User ’s Manual 8-2 T roubleshooting Preliminary c hecklist Y ou should always consider the simple st solution first - the items detailed in this checklist are easy to fix and yet can cause what appe.
User ’s Manual 8-3 T roubleshooting ■ Do you hear any beeps, if so how many , are they long or short and are they high pitched or low pitched? In addition, is the computer making any unusual noise s? Write down what you hear. Record your observations so you can describe them in detail to your reseller , dealer or service provider .
User ’s Manual 8-4 T roubleshooting System start- up When the computer does not start pr op erly , check the following items: ■ Self T est ■ Power Sources ■ Power-on Password Self test When th.
User ’s Manual 8-5 T roubleshooting AC power If you have trouble turning on the comp u ter with the AC adaptor connected you should check the status of the DC IN indicator . Please refer to Chapter 6, Power and Power-Up Modes for further information.
User ’s Manual 8-6 T roubleshooting Battery doesn’t charge when the AC adaptor is attached ( Battery indicator does not glow orange). If the battery is completely discha rged, it will no t begin charging immediately , in these instances you should wait a few minutes befor e trying agai n.
User ’s Manual 8-7 T roubleshooting Real Time Clock Password Keyboard Keyboard problems can be caused by the setup and conf iguratio n of the computer - please refer to Chapter 5, The Keyboard for further information. Problem Pro cedure The following message is Displayed on the screen: RTC battery is low or CMOS checksum is inconsistent.
User ’s Manual 8-8 T roubleshooting Internal display p anel Apparent computer's display pane l problems may be related to the computer's setup and config uration - please refe r to Chapter 7, HW Setup & BIOS Setup , for further information.
User ’s Manual 8-9 T roubleshooting DVD Supe r Multi drive For more inform ation, refer to Chapter 4, Operating Basics . Slow performance The files on the hard disk drive may be fragmented - in this instance you should run the disk Defragmentation utili ty to check the condition of your files and the hard disk drive.
User ’s Manual 8-10 T roubleshooting USB floppy diskette drive For further information, please refer to Chapter 3, Hardware, Utilities and Options . Check the type of CD/D VD you are using.
User ’s Manual 8-1 1 T roubleshooting PC Card For further information, please refer to Chapter 3, Hardware, Utilities and Options . SD/SDHC Card For further information, please refer to Chapter 3, Hardware, Utilities and Options .
User ’s Manual 8-12 T roubleshooting Pointing device If you are using a USB mouse, you should also refer to both the USB device section in this chapter , and the documentation supplied with your mouse.
User ’s Manual 8-13 T roubleshooting USB mouse The reaction of T ouch pad is either too sensitive or not sensitive enough. Adjust the touch Sensitivity . 1. Click Start -> Control Panel -> Hardware and Sound -> M ouse icon. 2. Within the Mouse Prope rties window , click the Advanced ta b.
User ’s Manual 8-14 T roubleshooting Fingerprint Sensor The mouse poi n te r moves too fast or too slow In this instance, you should initially try changing the speed setting within the Mouse Control utility . 1. T o access this utility , click Start -> Control Panel -> Hardware and Sou nd -> Mouse icon.
User ’s Manual 8-15 T roubleshooting USB device In addition to the information in this section, p lease also refer to the documentation supplied with yo ur USB device. Additional mem ory modu le Please also refer to Chapter 3, Hardware, Utilities and Options , for further information on installing and removing memory modules.
User ’s Manual 8-16 T roubleshooting Sound system In addition to the information in this section, p lease also refer to the documentation supplied with your a udio device. Problem Procedure If you install a memory module which is larger than the maximum capacity of the computer , the Power indicator will flash (on for 0.
User ’s Manual 8-17 T roubleshooting External monitor Please also refer to Chapter 3, Hardware, Utilities and Options , and to the documentation supplied with your monitor for further information.
User ’s Manual 8-18 T roubleshooting i.LINK (IEEE1394) devi ce LAN Wireless LAN If the following procedures do not re store LAN access, consult your LAN administrator . For more information on wireless communication, refer to Chapter 4, Operating Basics .
User ’s Manual 8-19 T roubleshooting Bluetooth For further information on Bluetooth wire less commu nication, please refer to Chapter 4, Operating Basics . Recover y Discs Problem Procedure Cannot access Bluetooth device Check to ensure the computer's Wireless Communication Switch is set to on.
User ’s Manual 8-20 T roubleshooting Disposing of the com puter and the comp uter's batteries ■ Discard this compu ter in acco rdance with appli cable laws and regulations. For further information, cont act y our local government. ■ This computer contains rechargeable batteries.
User ’s Manual 8-21 T roubleshooting T OSHIBA sup port If you require any additional help using your compu te r or if you are having problems operating the computer, you may need to cont act TOSHIBA for additional techni cal assistance.
User ’s Manual 8-22 T roubleshooting Singapore TOSHIBA Singapore Pte. Ltd. 438B Alexandra Road #06-01 Alexandra T echnopark Singapore 1 19968 Spai n TOSHIBA Information Systems, ESP AÑA Parque Empr.
User ’s Manual A-1 Appendix A S pecifications This appendix summarizes the computer ’s technical specifications. Physical Dimensions Refer to User Information Gu ide about Weight and Size.
User ’s Manual A-2 S pecifications Power Requirements AC adaptor 100-240 volts AC 50 or 60 hertz (cycles per second) Computer 15 V DC 3.0/4.0 amperes (diffe rent for each model).
User ’s Manual B-1 Appendix B Display Controller and V ideo mode Display controller The display controller in te rprets software commands into hardware commands that turn particular parts on the screen on or of f.
User ’s Manual C-1 Appendix C Wireless LAN This appendix is intended to hel p you get your Wirel ess LAN netw ork up and running, with a mi nimum of parameters. Card S pecifications Form Factor PCI Express Mini Card Compati bility ■ IEEE 802.1 1 S tandard for Wireless LANS ■ Wi-Fi (Wireless Fidelity) certified by the Wi-Fi Alliance.
User ’s Manual C-2 Wireless LAN Radio Characteristics Radio Characteristics of Wireless LAN Cards may vary according to: ■ Country/region where the product was purcha sed ■ T ype of pro duct Wireless communication is often subject to local radio regulations.
User ’s Manual C-3 Wireless LAN Supported Freque ncy Sub-bands Subject to the radio regulatio ns that apply in the countries/regions, your Wireless LAN card may sup port a different set of 5 GHz/2.
User ’s Manual C-4 Wireless LAN ■ In a Wireless LAN Access Point, th e Wireless LAN card will use the factory-set default channel (p ri nted in bold), unless the LAN Administrator selecte d a different channel when co nfiguring the Wireless LAN Access Point device.
User ’s Manual D-1 Appendix D Intel ® Matrix S torage Manager If you are installing the operating syst em on a computer system which is configured for AHCI mode, you must pre-install the Intel ® M.
User ’s Manual D-2 Intel® Matrix S torage Manager Windows Setup Procedure 1. Connect the USB floppy diskette drive and in sert the above disk. 2. Insert the Windows Setup DVD into the optical disc drive and boo t the computer from the DVD. The Windows Setup program will start.
User ’s Manual D-3 Intel® Matrix S torage Manager 3. When the message " Press F6 if you need to install a third party SCSI or RAID driver " appears on the screen, press the F6 key . 4. When the message " Setup will load support for the following mass storage device(s): " appears on the screen, press the S key .
User ’s Manual E-1 Appendix E Bluetooth wireless technology Interoperability Bluetooth ® Adapto r from TOSHIBA are designed to be interoperable wi th any product with Bluetooth wireless te chnology that is based on F requency Hopping S pread S pectrum (FHSS) radio technology , a nd is compliant to: ■ Bluetooth S pecification V er .
User ’s Manual E-2 Bluetooth wireless technology Interoperability ■ Bluetooth wireless technology is a new innovative technolog y , and TOSHIBA has not confirmed compatibility of its Bluetooth ® products with all computers and/or equi pment using Bluetooth wirel ess technology other than TO SHIBA portable computers.
User ’s Manual E-3 Bluetooth wireless technology Interoperability Bluetooth w ireless techno logy and your Health The products with Bluetooth wireless te chnology , like other radio devices, emit radio frequency electromagnetic energy .
User ’s Manual E-4 Bluetooth wireless technology Interoperability L ‘ utilisation de ce dispositif est autorisée seulement aux conditions suivantes: (1) il ne doit pas produire de brouillage et (.
User ’s Manual E-5 Bluetooth wireless technology Interoperability Caution: Exposure to Rad io Frequency Radiation The radiated output pow er of the Bluetoo th ® Adaptor from TOSHIBA is far below the FCC radio frequen cy exposure limi ts.
User ’s Manual E-6 Bluetooth wireless technology Interoperability Using Bluetooth ® Adaptor from T OSHIBA equipment in Jap an In Japan, the frequency bandwidth of 2,400 - 2,483.
User ’s Manual E-7 Bluetooth wireless technology Interoperability Device Auth orization This device obtains the T echnical Conditions Compli ance App roval, and it belongs to the device class of radio equipment of low-power da ta communication system radio station st ipulated in the T elecommunications Business Law .
User ’s Manual F-1 Appendix F AC Power Cord and Connectors The power cord’s AC input plug must be compatible with the various international AC power outlets and the cord must meet the standards for the country/region in which it is used. All cords must meet the following specifications: Certification agencies Length: Minimum 1.
User ’s Manual F-2 AC Power Cord and Connectors In Europe, two conductors power cord must be VDE type, H05VVH2-F or H03VVH2-F and for three conductors power cord must be VDE type, H05VV - F .
User ’s Manual G-1 Appendix G T OSHIB A Anti-thef t Protection Ti mer This feature al l ows yo u to set up a ti mer -activated BIOS p assword that will prevent unauthorised system a ccess in the event of theft.
User ’s Manual H-1 Appendix H Legal Footnotes This chapter states the Legal Footnotes information applicable to TOSHIBA computers. In the text in this manu al, *XX is used to show which Legal Footnotes description is related to TOSHIBA computers. Description(s) rel a te d to th is co mp ut er ar e marked with a blue *XX in thi s manual.
User ’s Manual H-2 Legal Footnotes ■ use of computer at temperatures outside the range of 5°C to 30°C (41°F to 86°F) or >25°C (77°F) at high alti tude (all temperature references are appr.
User ’s Manual H-3 Legal Footnotes Memory (Main System ) *3 Part of the main system memory may be used by the graphics system for graphics performance and therefore r educe the amount of main system memory available for other computin g activities.
User ’s Manual H-4 Legal Footnotes Graphics Processor Unit ("GPU") *7 Graphics processor unit ("GPU") performance may vary depending on product model, design configuratio n, ap plications, power management settings and features utilized.
User ’s Manual Glossa ry-1 Glossary The terms in this glossary cover topi cs related to this manual. Alternate naming is included for reference. Abbreviations AC: alternating curre nt AGP: accelerat.
User ’s Manual Glossa ry-2 Glossary LED: light emitting diode LSI: large scale integration MB: megabyte MS-DOS: Microsoft Disk Operating System OCR: optica l character recognition (reade r) PCB: pri.
User ’s Manual Glossa ry-3 Glossary application: A group of programs that tog ether are used for a specific task such as accounting, financial planni ng, spreadsheets, word processing and games. ASCII: American St andard Code for Information Interchange.
User ’s Manual Glossa ry-4 Glossary C cache memor y: High speed memory which stores da ta that increases processor speed and data transfer rate. When the CPU reads data from main memory , it stores a copy of this data in cache memory .
User ’s Manual Glossa ry-5 Glossary components: Elements or part s (of a system) which make up the whole (system). computer program : A set of instructions written for a computer that enable it to achieve a desired result.
User ’s Manual Glossa ry-6 Glossary dialog box: A window that accepts user input to make system settings or record other information. disk drive: The device that randomly accesses information on a disk and copies it to the computer ’s memory . It also writes data from memory to the disk.
User ’s Manual Glossa ry-7 Glossary execute: T o interpret and execute an instruction. Extended Capa bility Port: An industry standard that provides a data buffer , switchable forward and reve rse data transmission, and run length encoding (RLE) support.
User ’s Manual Glossa ry-8 Glossary hexadecimal: The base 16 numbering system composed of the digits 0 through 9 and the letters A, B, C, D, E, and F . host computer: T he computer that controls, regulates , and transmits information to a device or another computer.
User ’s Manual Glossa ry-9 Glossary keyboard: An input device containing switches that are activated by manually pressing marked keys. Ea ch keystroke activates a switch that transmits a specific code to the computer . For each key , the transmitted code is, in turn, representative of the (ASCII) character marked on the key .
User ’s Manual Glossary-10 Glossary N non-system dis k: A forma tted floppy diskette you ca n use to store programs and data but you cannot use to start the computer . See system disk. nonvolat il e me m ory: Memory , usually read-only (ROM), th at is capable of permanently storing informatio n.
User ’s Manual Glossary-1 1 Glossary plug and play : A capability with Windows that enables the system to automatically recognize connections of exte rnal devices and make the necessary configurations in the computer . port: The electrical connectio n th rough which the computer sends and receives data to and from devices or other computers.
User ’s Manual Glossary-12 Glossary serial interface: Refer to a type of info rma tion exchange that transmits information sequentially , one bit at a time.
User ’s Manual Glossary-13 Glossary volatile memory: Ran dom access memory (RAM) that stores information as long as power is supplied to the compute r . W warm start: Rest arting or resetting a co mputer w ithout turning it off. window: A portion of the screen that can display its own application, document or dialog box.
User ’s Manual Index-1 Index A AC adaptor 3-2 additional 3-26 connecting 1-4 ASCII characters 5-7 B Back light On/Off button 3-5 Battery charging 6-6 extending life 6 -9 indicator 2-10, 6-2 monitori.
User ’s Manual Index-2 PORTÉGÉ R500 FN + F2 (Power Plan) 5 -3 FN + F3 (Sleep) 5-4 FN + F4 (Hibernate) 5-4 FN + F5 (Output) 5-4 FN + F6 (Brightness Down) 5-4 FN + F7 (Brightness Up) 5-4 FN + F8 (Wi.
User ’s Manual Index-3 PORTÉGÉ R500 removing 3-19 Moving the compu t er 4- 29 P Password power on 3-6 problems 8-7 Starting the computer by 6-14 Supervisor 6-13 user 6-11 PC Card 3-11 inserting 3-.
User ’s Manual Index-4 PORTÉGÉ R500 T TOSHIBA Assist 3-9 TOSHIBA Assist button 3-5 TOSHIBA ConfigFree 3-9 TOSHIBA Disc Creator 3- 10, 4-17 TOSHIBA DVD-RAM Utility 3-10 TOSHIBA HDD Protection 3-6 T.
Ein wichtiger Punkt beim Kauf des Geräts Toshiba R500 (oder sogar vor seinem Kauf) ist das durchlesen seiner Bedienungsanleitung. Dies sollten wir wegen ein paar einfacher Gründe machen:
Wenn Sie Toshiba R500 noch nicht gekauft haben, ist jetzt ein guter Moment, um sich mit den grundliegenden Daten des Produkts bekannt zu machen. Schauen Sie zuerst die ersten Seiten der Anleitung durch, die Sie oben finden. Dort finden Sie die wichtigsten technischen Daten für Toshiba R500 - auf diese Weise prüfen Sie, ob das Gerät Ihren Wünschen entspricht. Wenn Sie tiefer in die Benutzeranleitung von Toshiba R500 reinschauen, lernen Sie alle zugänglichen Produktfunktionen kennen, sowie erhalten Informationen über die Nutzung. Die Informationen, die Sie über Toshiba R500 erhalten, werden Ihnen bestimmt bei der Kaufentscheidung helfen.
Wenn Sie aber schon Toshiba R500 besitzen, und noch keine Gelegenheit dazu hatten, die Bedienungsanleitung zu lesen, sollten Sie es aufgrund der oben beschriebenen Gründe machen. Sie erfahren dann, ob Sie die zugänglichen Funktionen richtig genutzt haben, aber auch, ob Sie keine Fehler begangen haben, die den Nutzungszeitraum von Toshiba R500 verkürzen könnten.
Jedoch ist die eine der wichtigsten Rollen, die eine Bedienungsanleitung für den Nutzer spielt, die Hilfe bei der Lösung von Problemen mit Toshiba R500. Sie finden dort fast immer Troubleshooting, also die am häufigsten auftauchenden Störungen und Mängel bei Toshiba R500 gemeinsam mit Hinweisen bezüglich der Arten ihrer Lösung. Sogar wenn es Ihnen nicht gelingen sollte das Problem alleine zu bewältigen, die Anleitung zeigt Ihnen die weitere Vorgehensweise – den Kontakt zur Kundenberatung oder dem naheliegenden Service.