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TEC Thermal Printer B-SX5T SERIES Owner’s Manual Mode d’emploi Bedienungsanleitung Manual de instrucciones Gebruikershandleiding Manuale Utente Manual do Utilizador.
CE Compliance (for EU only) This product complies with the requirements of EMC and Low Voltage Directives including their amendments. VORSICHT: • Schallemission: unter 70dB (A ) nach DIN 45635 (oder ISO 7779) • Die für das Gerät Vorgesehene Steckdose muß in der Nähe des Gerätes und leicht zugänglich sein.
TEC Thermal Printer B-SX5T SERIES Owner's Manual.
Waste Recycling information for users: Following information is only for EU-member states: The use of the crossed-out wheeled b in symbol indicates that this product may not be treated as general household waste.
This product is equipped with a wireless communication device, TEC-RFID-US1 (B-9704-RFID-U1- US-R) TEC-RFID-EU1 (B-9704-RFID-U1-EU-R) Please be sure to read the enclo sed precaution for han dling of wireless communication de vices before using this product.
Safety Summary ENGLISH VERSION EO1-33059 ( ) i Safety Summary Personal safety in handling or maintaining the equipmen t is extrem ely important. Warnings and Cautions necessary for safe handling are included in this manual.
Safety Summary ENGLISH VERSION EO1-33059 ( ) ii If foreign objects (metal fragments, water, liquids) enter the machines, first turn off the power switches and disconnect the power cord plugs from the outlet, and then contact your authorised TOSHIBA TEC representative for assistance.
ENGLISH VERSION EO1-33059 TABLE OF CONTENTS Page 1. PRODUCT OVERVIEW .......................................................................................................... E1 -1 1.1 Introduction ....................................................
ENGLISH VERSION EO1-33059 Page 5. TROUBLESHOOTING ........................................................................................................... E5 -1 5.1 Error Messages ....................................................................
1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33059 1.1 Introduction E1- 1 1. PRODUCT OVERVIEW 1.1 Introduction 1.2 Features 1.3 Unpacking Thank you for choosing t he TOSHIBA B-SX5T series thermal printer.
1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33059 1.4 Accessories E1- 2 1.4 Accessories When unpacking the printer, please make sure all the following accessories are supplied with the printer. CD-ROM (1 pc.) (P/No.: 7FM01647000) Rewinder Guide Plate (1 pc.
1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33059 1.5 Appearance E1- 3 1.5 Appearance 1.5.1 Dimensions 1.5.2 Front View 1.5.3 Rear View The names of the parts or units introdu ced in this section are used in the following chapters. Dimensions in m m (inches) 308 (12.
1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33059 1.5 Appearance E1- 4 1.5.4 Operation Panel 1.5.5 Interior Please see Section 3.1 for further information about the Operation Panel.
1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33059 1.6 Options E1- 5 1.6 Options Option Name Type Usage Swing cutter module B-4205-QM-R A stop and cut swing cutter. Rotary cutter module B-8204-QM-R Rotary cutter PCMCIA interface board B-9700-PCM-QM-R This board enables the use of the following PCMCIA cards.
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2. PRINTER SETUP E2- 1 2. PRINTER SETUP This section outlines the procedures to setup your printer prior to its operation. The section includes precautions, loading media and ribbon, connecting cables, setting the operating environm ent of the printer, and performing an online print test.
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.1 Installation E2- 2 2.1 Installation To insure the best operating environment, and to assure the safety of the operator and the equipment, please observe the following precautions.
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.2 Fitting the Fan Filter E2- 3 2.2 Fitting the Fan Filter 2.3 Connecting the Power Cord When installing the printer, it is important to ensure that the Fan Filter is attached before using the printer.
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.4 Loading the Media E2- 4 2.4 Loading the Media The following procedure shows the step s to properly load the media into the printer so that it feeds straight and true through the printer. The printer prints both labels and tags.
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.4 Loading the Media E2- 5 2.4 Loading the Media (Cont.) 5. Put the m edia on the Supply Shaft. 6. Pass the m edia around the Damper, then pull the media towards the front of the printer.
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.4 Loading the Media E2- 6 2.4 Loading the Media (Cont.) 10. Lower the Print Head Block until it stops. 11. After loading the media, it may be necessary to set the Media Sensors used to detect the print start position for label or tag printing.
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.4 Loading the Media E2- 7 2.4 Loading the Media (Cont.) 12. There are four issue modes available on this printer.
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.4 Loading the Media E2- 8 2.4 Loading the Media (Cont.) Built-in rewinder mode When the Rewinder Guide Plate is attached, the Take-up Spool can be used as a Built-in Rewinder to take up the printed media. (1) Rem ove the two Black Screws to detach the Front Plate.
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.4 Loading the Media E2- 9 2.4 Loading the Media (Cont.) Cut mode (Option) When the optional Cutter Module is fitted, the media is automatically cut. A swing cutter and a rotary cutter are available as an option, but they are used in the same way.
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.5 Loading the Ribbon E2-10 2.5 Loading the Ribbon There are two types of media available for printing on: these are thermal transfer media and direct thermal m edia (a chemically treated surface). DO NOT LOAD a ribbon when using a direct thermal media.
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.5 Loading the Ribbon E2-11 2.5 Loading the Ribbon (Cont.) 3. Slide the Ribbon Stoppers along the Ribbon Shafts to a position where the ribbon is centred when fitted. 4. Lower the Print Head Block and set the Ribbon Shaft Holder Plate aligning its holes with the Ribbon Shafts.
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.6 Connecting the Cables to Your Printer E2-12 2.6 Connecting the Cables to Your Printer The following paragraphs outline how to connect the cables from the printer to your host computer, and will also show how to make cable connections to other devices.
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.7 Turning the Printer ON/OFF E2-13 2.7 Turning the Printer ON/OFF 2.7.1 Turning ON the Printer 2.7.2 Turning OFF the Printer When the printer is connected .
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.8 Inserting the Optional PCMCIA Cards E2-14 2.8 Inserting the Optional PCMCIA Cards When the optional PCMCIA Interface Boar d is installed into the printer, there will be a PCMCIA slot available as shown in the figure below.
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.9 Setting an Operating Environment E2-15 2.9 Setting an Operating Environment Depending on the settings of your host computer or an interface to be used, it may be necessary to change the printer parameter settings.
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.9 Setting an Operating Environment E2-16 2.9.1 Parameter Setting While “<2>PARAMETER SET” is displayed on the LCD Message Display, press the [PAUSE] key to enter the Parameter Setting Mode. The Parameter Setting Mode contains the following sub menus.
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.9 Setting an Operating Environment E2-17 2.9.1 Parameter Setting (Cont.) (1) Character Code Selection This parameter is to choose a characte r code used for printing. Printed characters differ depending on a cho sen character code and font.
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.9 Setting an Operating Environment E2-18 2.9.1 Parameter Setting (Cont.) <Reference> Properties screen of Serial (COM ) port under Windows98 (3) Baud Rate Selection This parameter is to choose a baud ra te of the RS-232C interface.
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.9 Setting an Operating Environment E2-19 2.9.1 Parameter Setting (Cont.) (5) Stop Bit Selection This parameter is to choose a stop bit of the RS-232C interface. Be sure to match a setting with a host co mputer.
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.9 Setting an Operating Environment E2-20 2.9.1 Parameter Setting (Cont.) (8) LCD Language Selection This parameter is to choose a langua ge in which the LCD message is displayed. When “<2>PARAMETER SET” appears, press the [PAUSE] key until the following display appears.
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.9 Setting an Operating Environment E2-21 2.9.1 Parameter Setting (Cont.) When ON is selected, pressing the [PAUSE] key will result that the LCD Message Display shows the stop position fine adjustment value setting screen.
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.9 Setting an Operating Environment E2-22 2.9.1 Parameter Setting (Cont.) (11) Solenoid Type Selection This parameter is to choose the solenoi d type that is actually installed. When “<2>PARAMETER SET” appears, press the [PAUSE] key until the following display appears.
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.9 Setting an Operating Environment E2-23 2.9.1 Parameter Setting (Cont.) (13) Control Code Selection This parameter is to choose a Control Code. When “<2>PARAMETER SET” appears, press the [PAUSE] key until the following display appears.
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.9 Setting an Operating Environment E2-24 2.9.1 Parameter Setting (Cont.) (14) Strip Wait Status Selection This parameter is to choose when th e printer sends a strip wait status (05H) to a host in response to a status request command.
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.9 Setting an Operating Environment E2-25 2.9.1 Parameter Setting (Cont.) (16) KANJI Code Selection This parameter is to choose a KANJI code. When “<2>PARAMETER SET” appears, press the [PAUSE] key until the following display appears.
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.9 Setting an Operating Environment E2-26 2.9.1 Parameter Setting (Cont.) (18) Auto Print Head Check Selection This parameter is to choose whethe r to perform the Auto Print Head Check function at the power on time.
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.9 Setting an Operating Environment E2-27 2.9.1 Parameter Setting (Cont.) (20) Web Printer Function Selection This parameter is to choose whether to use the printer as a web printer. When “<2>PARAMETER SET” appears, press the [PAUSE] key until the following display appears.
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.9 Setting an Operating Environment E2-28 2.9.1 Parameter Setting (Cont.) (22) Ribbon Near End Selection This parameter is to choose the remaining ribbon length where the ribbon near end is detected. When “<2>PARAMETER SET” appears, press the [PAUSE] key until the following display appears”.
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.9 Setting an Operating Environment E2-29 2.9.1 Parameter Setting (Cont.) (24) Centronics Interface Selection This parameter is to choose the type of the Centronics interface op erating mode. When “<2>PARAMETER SET” appears, press the [PAUSE] key until the following display appears.
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.9 Setting an Operating Environment E2-30 2.9.1 Parameter Setting (Cont.) (26) Label End/Ribbon End Selection This parameter is to choose a printing process when a label end or ribbon end is detected. When “<2>PARAMETER SET” appears, press the [PAUSE] key until the following display appears.
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.9 Setting an Operating Environment E2-31 2.9.1 Parameter Setting (Cont.) (28) Reverse Feed Speed Selection This parameter is to choose a reverse feed speed. In the strip issue, the b ack feed speed of 3”/sec.
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.9 Setting an Operating Environment E2-32 2.9.1 Parameter Setting (Cont.) (30) Print Head Type Selection This parameter is to choose the print head type that is actually installed. When “<2>PARAMETER SET” appears, press the [PAUSE] key until the following display appears.
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.9 Setting an Operating Environment E2-33 2.9.2 Dump Mode Setting While “<4>DUMP MODE” is displayed on the LCD Message Display, press the [PAUSE] key to enter the Dump Mode. In the Dump Mode, data in the receive buffer are printed.
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.9 Setting an Operating Environment E2-34 2.9.2 Dump Mode Setting (Cont.) The data in the receive buffer is printed as follows: Receive Buffer Size Interfac.
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.9 Setting an Operating Environment E2-35 2.9.3 BASIC Expansion Mode While “<5>EXPAND MDOE” is displaye d on the LCD Message Display , press the [PAUSE] key to enter the BASIC Expansion Mode.
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.10 Installing the Printer Drivers E2-36 2.10 Installing the Printer Drivers 2.10.1 Introduction This manual describes how to install the TOSHIBA printe r d.
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.10 Installing the Printer Drivers E2-37 2.10.3 Installing the Printer Driver The installation procedure differs depending on the interf ace connected to the printer and the operation system you are using. Please install the printer driver by performing the appropriate procedure.
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.10 Installing the Printer Drivers E2-38 (1) Select “Settings” – “Printers” from the “Start” menu to open the printer folder. (2) Double-click on the “Add Printer” icon. The Add Printer Wizard runs.
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.10 Installing the Printer Drivers E2-39 (6) The screen to select the existing installed printer driver or use the new one, is displayed. Select “Replace existing driver”, then click on the [Next] button.
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.10 Installing the Printer Drivers E2-40 (1) Log on to your host computer as a member who has full control access privilege concerning the printer settings. (2) Select “Settings” – “Printers” from the “Start” menu to open the printer folder.
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.10 Installing the Printer Drivers E2-41 (9) The “Use Existing Driver” screen is displayed. Select “Replace existing driver”, then click on the [Next] button. If you install the printer driver for the first time, this screen is not displayed.
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.10 Installing the Printer Drivers E2-42 (2) USB Interface Installation starts by the operating system’s plug-and-play function. (1) Turn the printer ON, then connect it to your host computer with the USB cable.
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.10 Installing the Printer Drivers E2-43 (3) Select “Search for the best driver for your device. (Recommended)”. Mark the “Specify a location” checkbox, then click on the [Brow se] button. Specify “ driver ” folder, then click on the [Next] button.
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.10 Installing the Printer Drivers E2-44 (5) When the screen which indicates the USB Prin ting Support driver has been installed, is displayed, click on the [Finish] button. (6) After a while, “ TEC B-SA4T ” is detected as a new hardware.
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.10 Installing the Printer Drivers E2-45 (8) Select “Search for the best driver for your device. (Recommended)”. Mark the “Specify a location” checkbox, then click on the [Brow se] button. Specify “ driver ” folder, then click on the [Next] button.
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.10 Installing the Printer Drivers E2-46 (10) Change the printer name if necessary, and select whether or not you use the printer as the default printer (“Yes” or “No”). Click on the [Finish] button.
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.10 Installing the Printer Drivers E2-47 (1) Log on to your host computer as a member who has full control access privilege concerning the printer settings. (2) Turn the printer ON, then connect it to your host computer with the USB cable.
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.10 Installing the Printer Drivers E2-48 (6) Select “Install from a list or specific location (Advanced)”, then click on the [Next] button. (7) Select “Search for the best driver in these locations”.
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.10 Installing the Printer Drivers E2-49 (8) When the dialog box below is displayed, click on the [Continue Anyway] button. (9) When the “Completing the Found New Hardware Wizard” screen is displayed, click on the [Finish] button.
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.10 Installing the Printer Drivers E2-50 2.10.4 Uninstalling the Printer Driver (1) Select “Settings” – “Printers” from the “Start” menu to open the printer folder. (2) Right-click on the printer driver icon to be delete d, then select “Delete”.
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.10 Installing the Printer Drivers E2-51 2.10.5 Adding/Deleting a LAN Port To use the LAN interface, first, you ha ve to make the following settings in “ <7> IP ADDRESS ” in the system mode of the printer.
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.10 Installing the Printer Drivers E2-52 (1) Right-click on the printer icon. Select “Prope rties” to open the printer “Properties” dialog box. (2) Select the “Ports” tab, and click on the [Add Port…] button.
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.10 Installing the Printer Drivers E2-53 2.10.6 Cautions (1) Printer Driver Upgrades • To upgrade the printer driver to this version, uninsta ll the previous version of the printer driver, before installing this printer driver.
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.10 Installing the Printer Drivers E2-54 2.10.7 Using the Printer Driver For how to use the Printer Driver, please refer to the Help for Windows Printer Drivers screen. 1) Open the Properties screen of the Printer Driver.
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.11 Print Test E2-55 2.11 Print Test After your operating environment has been set, perform a print test. 1.
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.11 Print Test E2-56 2.11 Print Test (Cont.) It is necessary to set the issue mode, cut/strip position, etc. for the Printer Driver or TPCL (TEC Printer Command Language) in accordance with your printing condition.
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.12 Position and Print Tone Fine Adjustment E2-57 2.12 Position and Print Tone Fine Adjustment This section describes how to fine adju st a print start position, cut/strip position, reverse feed amount, print tone, and ribbon motor torque.
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.12 Position and Print Tone Fine Adjustment E2-58 2.12 Position and Print Tone Fine Adjustment (Cont.) After selecting a fine adjustment value, press the [PAUSE] key. Print Start Position Fine Adjustment [RESTART] [FEED] FEED ADJ.
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.12 Position and Print Tone Fine Adjustment E2-59 2.12 Position and Print Tone Fine Adjustment (Cont.) After selecting a fine adjustment value, press the [PAUSE] key. Cut/Strip Position Fine Adjustment <3>ADJUST SET CUT ADJ.
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.12 Position and Print Tone Fine Adjustment E2-60 • Example of Strip Position Fine Adjustment When setting +3.0 mm Compared with “+0.0mm” position, the stop position after printing is shifted forward. When setting +0.
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.12 Position and Print Tone Fine Adjustment E2-61 2.12 Position and Print Tone Fine Adjustment (Cont.) After selecting a fine adjustment value, press the [PAUSE] key. Reverse Feed Amount Fine Adjustment NOTES: Choose a desired value by using the [RESTART] or [FEED] key.
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.12 Position and Print Tone Fine Adjustment E2-62 2.12 Position and Print Tone Fine Adjustment (Cont.) After selecting a fine adjustment value, press the [PAUSE] key. X Coordinate Fine Adjustment NOTES: Choose a desired value by using the [RESTART] or [FEED] key.
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.12 Position and Print Tone Fine Adjustment E2-63 2.12 Position and Print Tone Fine Adjustment (Cont.) Thermal Transfer Print After selecting a fine adjustment value or to skip this menu, press the [PAUSE] key.
2. PRINTER SETUP ENGLISH VERSION EO1-33059 2.12 Position and Print Tone Fine Adjustment E2-64 2.12 Position and Print Tone Fine Adjustment (Cont.) When the ribbon is slack or wrinkled a nd printing is affected, fine adjust the ribbon motor torque by using the following procedure.
2.PRINTER SETUP ENGLISH VERSION EO1-33059 2.13 Threshold Setting E2-65 2.13 Threshold Setting To maintain a constant print position the printer uses the media sensor to detect a print start position according to the difference of voltage between a print area and a gap or black mark.
2.PRINTER SETUP ENGLISH VERSION EO1-33059 2.13 Threshold Setting E2-66 2.13 Threshold Setting (Cont.) If a paper jam error still occurs even after an automatic threshold settin g has been performed, manually set the threshold voltage.
2.PRINTER SETUP ENGLISH VERSION EO1-33059 2.13 Threshold Setting E2-67 2.13 Threshold Setting (Cont.) When using the Black Mark Sensor (1) While “<5>SENSOR ADJ.” is displayed, press the [PAUSE] key until the message appears. The displayed value is a real-time voltage being detected by the Black Mark Sensor.
2.PRINTER SETUP ENGLISH VERSION EO1-33059 2.13 Threshold Setting E2-68 2.13 Threshold Setting (Cont.) Storing a “No Media Level” Voltage The following is how to set a “No medi a level” voltage that is used to detect a paper end. If a “NO PAPER” is displayed even if the media has not run out yet, this voltage needs to be set again.
2.PRINTER SETUP ENGLISH VERSION EO1-33059 2.13 Threshold Setting E2-69 2.13 Threshold Setting (Cont.) (3) Press the [PAUSE] key until the target sensor ty pe is displayed. (4) Set a threshold voltage (calculate d in Sensor Adjustment Menu) b y using the [FEED] or [RESTART] key, as shown below.
3. ON LINE MODE ENGLISH VERSION EO1-33059 3.1 Operation Panel E3- 1 3. ON LINE MODE 3.1 Operation Panel This chapter describes usage of the ke ys on the Operation Panel in On Line mode. When the printer is in On Line mode and connected to a host com puter, the normal operation of printing im ages on labels or tags can be accomplished.
3. ON LINE MODE ENGLISH VERSION EO1-33059 3.2 Operation E3- 2 3.2 Operation 3.3 Reset When the printer is turned on, the “ ON LINE ” message appears on the LCD Message Display. It is shown during standby or normal printing. 1. The printer is turned on, standing by, or printing.
4. MAINTENANCE ENGLISH VERSION EO1-33059 4.1 Cleaning E4- 1 4. MAINTENANCE 4.1 Cleaning 4.1.1 Print Head/Platen/ Sensors This chapter describes how to perform routine ma intenance. To ensure the continuous high qualit y operation of the printer, you should perform a regular maintenance routine.
4. MAINTENANCE ENGLISH VERSION EO1-33059 4.1 Cleaning E4- 2 4.1.1 Print Head/Platen/ Sensors (Cont.) 4.1.2 Covers and Panels 6. Clean the Print Head Element with a Print Head Cleaner or a cotton swab or soft cloth slightly moistened with alcohol. 7. Wipe the Platen, Feed Roller, a nd Pinch Roller with a soft cloth slightly moistened with alcohol.
4. MAINTENANCE ENGLISH VERSION EO1-33059 4.1 Cleaning E4- 3 4.1.3 Optional Cutter Module The swing cutter and rotary cutter are available as an option. They are both cleaned in the same way. When removing the Cutter Cover of the rotary cutter unit, remove the screws from the bottom of the cover.
5. TROUBLESHOOTI NG ENGLISH VERSION EO1-33059 5.1 Error Messages E5- 1 5. TROUBLESHOOTING This chapter lists the error messages, possible problems, and their solutions. 5.1 Error Messages Error Messages Problems/Causes Solutions HEAD OPEN The Print Head Block is opened in Online mode.
5. TROUBLESHOOTI NG ENGLISH VERSION EO1-33059 5.1 Error Messages E5- 2 5.1 Error Messages (Cont.) Error Messages Problems/Cause Solutions CUTTER ERROR **** (Only when the cutter module is installed on the printer.) The media is jamm ed in the cutter. Remove the jamm ed media.
5. TROUBLESHOOTI NG ENGLISH VERSION EO1-33059 5.2 Possible Problems E5- 3 5.1 Error Messages (Cont.) Error Messages Problems/Cause Solutions FORMAT ERROR An error has occurred in formatting the flash ROM. Turn the printer off, and then on again. FLASH CARD FULL Saving failed because of an insufficient capacity of the flash ROM.
5. TROUBLESHOOTI NG ENGLISH VERSION EO1-33059 5.2 Possible Problems E5- 4 5.2 Possible Problems (Cont.) Possible Problems Causes Solutions 1. The ribbon and media are not matched. 1. Select an appropriate ribbon for the media type being used. The printed image is blurred.
5. TROUBLESHOOTI NG ENGLISH VERSION EO1-33059 5.3 Removing Jammed Media E5- 5 5.3 Removing Jammed Media This section describes in detail how to remove jamm ed media from the printer. 1. Turn off and unplug the printer. 2. Open the Top Cover. 3. Turn the Head Lever to Free position, then open the Ribbon Shaft Holder Plate.
6. PRINTER SPECIFICATIONS ENGLISH VERSION EO1-33059 6. PRINTER SPECIFICATIONS E6- 1 6. PRINTER SPECIFICATIONS This section describes the printer specifications. Model Item B-SX5T-TS22-QM-R Dimension (W × D × H) 291 m m × 460 mm × 308 mm (11.5” × 18.
6. PRINTER SPECIFICATIONS ENGLISH VERSION EO1-33059 6. PRINTER SPECIFICATIONS E6- 2 Model Item B-SX5T-TS22-QM-R Available bar code types JAN8, JAN13, EAN8, EAN8+2 digits, EAN8+5 digits, EAN13, EAN13+2.
7. SUPPLY SPECIFICATIONS ENGLISH VERSION EO1-33059 7.1 Media E7- 1 7. SUPPLY SPECIFICATIONS 7.1 Media Please make sure that the media being used is approved by TOSHIBA TEC. The warranty does not apply when a problem is caused by using media that is not approved by TOSHIBA TEC.
7. SUPPLY SPECIFICATIONS ENGLISH VERSION EO1-33059 7.1 Media E7- 2 7.1.2 Detection Area of the Transmissive Sensor The Transmissive Sensor is movable from the centre to the left edge of media. The Transmissive Sensor detects a ga p between labels, as illustrated below.
7. SUPPLY SPECIFICATIONS ENGLISH VERSION EO1-33059 7.1 Media E7- 3 7.1.3 Detection Area of the Reflective Sensor The Reflective Sensor is movable from the centre to the left edge of m edia. The reflection factor of the Black Mark must be 10% or lower with a waveform length of 950 nm.
7. SUPPLY SPECIFICATIONS ENGLISH VERSION EO1-33059 7.1 Media E7- 4 7.1.5 RFID Tags Available RFID tag types are different depending on the RFID modules, as follows: B-9704-RFID-U1-US-R and B-9704-.
7. SUPPLY SPECIFICATIONS ENGLISH VERSION EO1-33059 7.1 Media E7- 5 (7) Printing on Bump (Chip/Antenna) Area Embedding an RFID tag in labels creates bumps on the label surface, causing incomplete printing.
7. SUPPLY SPECIFICATIONS ENGLISH VERSION EO1-33059 7.2 Ribbon E7- 6 7.2 Ribbon Please make sure that the ribbon being used is approved by TOSHIBA TEC. The warranty does not apply to any problem caused by using non-approved ribbons. For information regarding TOSHIBA TEC appr oved ribbon, please contact a TOSHIBA TEC service representative.
7. SUPPLY SPECIFICATIONS ENGLISH VERSION EO1-33059 7.4 Care/Handling of Media and Ribbon E7- 7 7.3 Recommended Media and Ribbon Types (Cont.) Ribbon type Description Vellum wax ribbon This ribbon is mainly used fo r vellum paper and labels.
APPENDIX 1 MESSAGES AND LEDS ENGLISH VERSION EO1-33059 APPENDIX 1 MESSAGES AND LEDS EA1- 1 APPENDIX 1 MESSAGES AND LEDS Appendix 1 describes the LCD messages displayed on the operation panel. Symbols in the message 1: : The LED is illuminated. ~ : The LED is flashing.
APPENDIX 1 MESSAGES AND LEDS ENGLISH VERSION EO1-33059 APPENDIX 1 MESSAGES AND LEDS EA1- 2 LED Indication No. LCD Message POWER ONLINE ERROR Printer Status Restoration by RESTART ke y Yes/No Acceptanc.
APPENDIX 1 MESSAGES AND LEDS ENGLISH VERSION EO1-33059 APPENDIX 1 MESSAGES AND LEDS EA1- 3 N OTES: • If a command error is found in the command received, 16 by tes of the command error, starting from the command code, will be displayed. (However, [L F] and [NUL] will not be displayed.
APPENDIX 2 INTERFACE ENGLISH VERSION EO1-33059 APPENDIX 2 INTERFACE EA2- 1 APPENDIX 2 INTERFACE Parallel interface (Centronics) (Standard) Mode: Conforming to IEEE1284 Compatible mode (SPP mode), .
APPENDIX 2 INTERFACE ENGLISH VERSION EO1-33059 APPENDIX 2 INTERFACE EA2- 2 Connector: Signal PIN No. SPP Mode Nibble Mode ECP Mode 1 nStrobe HostClk HostClk 2 Data 1 Data 1 Data 1 3 Data 2 Data 2 Data.
APPENDIX 2 INTERFACE ENGLISH VERSION EO1-33059 APPENDIX 2 INTERFACE EA2- 3 Serial interface (Standard) Type: RS-232C Communication m ode: Full duplex Transmission speed: 2400 bps, 4800 bps , 9600 .
APPENDIX 2 INTERFACE ENGLISH VERSION EO1-33059 APPENDIX 2 INTERFACE EA2- 4 LAN (Option: B-9700-LAN-QM-R) Physical Layer: IEEE802.3 10BASE-T/100BASE-TX Number of ports: 1 Connector: RJ-45 LED status: Link LED, Activity LED LAN cable: 10BASE-T: UTP category 3 or category 5 100BASE-TX: UTP category 5 Cable length: Segment length Max.
APPENDIX 2 INTERFACE ENGLISH VERSION EO1-33059 APPENDIX 2 INTERFACE EA2- 5 Expansion I/O Interface (Option: B-7704-IO- QM-R) Input Signal IN0 to IN5 Output Signal OUT0 to OUT6 Connector FCN-781P02.
APPENDIX 2 INTERFACE ENGLISH VERSION EO1-33059 APPENDIX 2 INTERFACE EA2- 6 RFID (Option) • B-9704-RFID-U1-US Module: AWID MPR-1510A-RM Frequency: 902 MHz to 928 MHz (FH-SS (Frequency Hopping Spectrum Spread)) Output: 500 mW Available RFID tag: EPC Class 0, 1, ISO018000-6B • B-9704-RFID-U1-EU Module: AWID MPR-1580A-RM Frequency: 869.
APPENDIX 3 POWER CORD ENGLISH VERSION EO1-33059 APPENDIX 3 POWER CORD EA3- 1 APPENDIX 3 POWER CORD When purchasing the power cord: Since the power cord set is not enclosed in this unit, please purchase an approved one that meets the following standard from your authorized TOSHIBA TEC representative.
APPENDIX 4 PRINT SAMPLES ENGLISH VERSION EO1-33059 APPENDIX 4 PRINT SAMPLES EA4- 1 APPENDIX 4 PRINT SAMPLES Font.
APPENDIX 4 PRINT SAMPLES ENGLISH VERSION EO1-33059 APPENDIX 4 PRINT SAMPLES EA4- 2 APPENDIX 4 PRINT SAMPLES (Cont.) Bar codes JAN8, EAN8 MSI Interleaved 2 of 5 CODE39 (Standard) NW7 JAN13, EAN13 U.
APPENDIX 4 PRINT SAMPLES ENGLISH VERSION EO1-33059 APPENDIX 4 PRINT SAMPLES EA4- 3 APPENDIX 4 PRINT SAMPLES (Cont.) UPC-A+5 digits UCC/EAN128 Industrial 2 of 5 POSTNET Customer bar code Customer bar c.
APPENDIX 5 GLOSSARIES ENGLISH VERSION EO1-33059 APPENDIX 5 GLOSSARIES EA5- 1 APPENDIX 5 GLOSSARIES Bar code A code which represents alphanumeric characters by using a series of black and white stripes in different widths. Bar codes are used in various industrial fields: Manufacturing, Hospitals, Libraries, Retail, Transportation, Warehousing, etc.
APPENDIX 5 GLOSSARIES ENGLISH VERSION EO1-33059 APPENDIX 5 GLOSSARIES EA5- 2 Pre-printed media A type of media on which characters, logos, and other designs have been already printed.
INDEX ENGLISH VERSION EO1-33059 INDEX INDEX A Auto ribbon saving 2-11 B Backing paper 2-7, 7-1 Bar code 6-2, A5-1 Batch mode 2-7, 7-1, A5-1 Black mark 2-6, 7-1, 7-3, A5-1 Black mark length 7-1 Black m.
INDEX ENGLISH VERSION EO1-33059 INDEX S Serial interface 1-3, 2-12, 6-2, A2-4 Strip mode 2-7, 7-1, A5-2 T Tag 2-4, 7-1, A5-2 Thermal direct 2-63, 6-1, A5-2 Thermal transfer 2-63, 6-1, A5-2 Transmissiv.
M EO1-33059.
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