Benutzeranleitung / Produktwartung 8000 MXP des Produzenten TANDBERG
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User Manual Software version F4 D13353.06 March 2006 This document is not to be reproduced in whole or in part without permission in writing from:.
TANDBERG 8000 MXP ii CAUTION! Avoid displaying the same images continuously over a long period of time on the monitors. Displaying the same images such as still images fo r a long time may cause after-image lagging. This may occur in the following two cases: 1.
User Manual iii Trademarks and Copyright All rights reserved. This document conta ins inform ation that is prop rietar y to TANDBERG. No part of this publication may be reproduced, st ored in a re tri.
TANDBERG 8000 MXP iv eCos eCos, the Embedded Configurable Operating S ystem. Copyright (C) 1998, 1999, 2000, 2001, 2002, 2003 Red Hat, Inc. Copyright (C) 2002, 2003 John Dallaway Copyright (C) 2002, 2.
User Manual v Disclaimer The information in this document is furnished for informational purp ose s only, is subject to change without prior notice , and should not be construed as a commitment by TANDBERG.
TANDBERG 8000 MXP vi Environmental Issues TANDBERG visual communication pro d ucts signifi cantly reduce the need for travel and thereby help reduce various types of pollution. TANDBERG recomm ends the use of low energy peripherals, such as Energ y Star™ monit ors .
User Manual vii Operator Safety Summary For your protection, please read these safety instructions completely before op erating the equipment and keep this manual for futu re reference.
TANDBERG 8000 MXP viii ISDN cables - CAUTION - To reduce the risk of fire, use only No. 26 AWG or larger telecommunication line co rd. Servicing - Do not attempt to service th e apparatus yourself as opening or remov ing covers may expose you to dangerous vo ltages or other hazards, and will void the warranty.
User Manual ix Contact us If you have any questions, comments or suggestions, please se e the Onlin e Support sectio n at www.tandberg.net . It is also possible to send a fa x or mail to the attention of: Product and Sales Support TANDBERG P.
TANDBERG 8000 MXP x Table of Contents 1 Introduction ................................................................................................................... ............ 1 1.1 At a Glance ...................................................
User Manual xi 3.11.7 Display S napshot ..................................................................................................... 78 3.12 Conference Services .................................................................................
TANDBERG 8000 MXP xii 4.3.9 VNC Setti ngs ......................................................................................................... 151 4.4 Call Qu ality .................................................................................
User Manual xiii 6.5 Appendi x 5 ................................................................................................................. ........ 260 6.6 Appendi x 6 ...........................................................................
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1 Introduction The TANDBERG 8000 MXP provide s hi gh-end performance features, large monitors and precision audio. This creat es a collaborative meeting environment for medium to large-size d meeting rooms. Audio Quality High-performance audio provides a ri cher, more co mplete visual communication experie nce.
TANDBERG 8000 MXP 2 Security Secure Conference TF provid es emb edded encryption for bot h Point-to-Point an d MultiSite call and ensures both privacy and security. The system is delivered with integrated Expressway ™ firewall tra versal technology.
Installation 3 Picture outside Picture (PoP ) Side by Side User interfaces A web-interface to the codec provides: System management, diagnostics and software u ploa ds.
TANDBERG 8000 MXP 4 1.1 At a Glance WAVE II Camera The main camera is mounted on top of the pro du ct. The main cam era includes a high quality color camera with a fast pan/tilt/zoom action. The main camera is controlled by the system’s infrared remote control and operates pan /tilt, focu s an d zoom.
Installation 5 Monitors The main monitor displays the far-end and nea r-end videoconferencing sites in addition to the menus and video from con necte d video sources. The secon d monitor displays selfview, Snapshots and Duo Video. Codec The codec is the heart of the system .
TANDBERG 8000 MXP 6 Microphone The high quality table microphone is de sign ed to be placed on a t able during a videoconference. Up to three microphone s can be conn ected. The ideal location for the microphone is on a flat surface at least 2m (6.5 ft) from the front of the system.
Installation 7 TANDBERG Tracker The tracker is a small infrared rem ote control device made to steer the camera to any desired location within the room. Typically, several trackers would b e use d with each system. Each tracker has t wo buttons: One Single person button to point the camera at a specific pe rson/location.
TANDBERG 8000 MXP 8 1.2 Menu Structure The menu structure is divided into two parts. The Mai n Menu is av ailable for all users and contains all the functionality of the system.
Installation 9 Note that the system features and menu se ttings may vary dependi ng on network selection and software package..
TANDBERG 8000 MXP 10 2 Inst allation Precautions: Never install communi cati on wiring during a lightnin g storm. Never install ja c ks f or communicat i on c ables in wet locatio ns unless the ja ck is specifically designed for wet locations.
Installation 11 2.1 Unpacking and Mounting Unpacking the System To avoid damage to the unit during transporta tion the system is deli v ered a s separate components: Base Monitor Frame Two.
TANDBERG 8000 MXP 12 Remember that there should be a gap on each side of the monitor. Be careful when removing the plastic film. Do not pull the plastic off the monitor at a 90º angle as this may damage the screen. Instead y ou should re move the plastic film by pulling it parallel with the screen at a 180º angle .
Installation 13 2.2 Connecting Cables All cables needed in standard configu rat ion are connected to the system. Co nnect these cables to the other parts of the system: 1. Power cable Connect the system power cable to an electri cal distribution socket.
TANDBERG 8000 MXP 14 2.3 Monitor Configuration Monitor configuration Power up the system by using the power rail in t he bottom of the base. Switch the system on by activating the power switch on the codec (located on the right hand side at the rear of the codec).
Installation 15 IMPORTANT! To allow the Plasma Monitors to be switched on/ off by the system, they must be set to Power Save Mode: Press MENU on the Plasma Remote Co ntrol Select SETUP Set POWER MANAGEMENT: ON Press MENU to remove the menu.
TANDBERG 8000 MXP 16 2.4 System Configuration The system must be configure d for each insta llation. Configuration settings can be made via the system menu. If an external IMUX or non-standar d network is being used it may be necessary to configure any associated external equi pment.
Installation 17 5. Screen Settings When using wide scree n (16:9) mo nitors, set TV Monitor Format to Wide (16:9) . TANDBERG also recommends setting Picture Layout to Picture outside Picture when using 16:9 monitors. Picture outside Pictur e provides a displ ay layout optimized for wide screen monitors.
TANDBERG 8000 MXP 18 4. Network Profiles Please refer to Network Profiles for details 5. Data Port Please refer to Data Port for details 6. Save changes Remember to save any changes made in the menu b y selecting the Save button on the Menu line and pressing OK.
3 General Use Wake up the sy stem When the system is not in use, it is in st andby mode and the screens are black. Wa ke up the system by picking up the remote control. An incomi ng call or pressi ng any key o n the remote control will also wake up the system.
TANDBERG 8000 MXP 20 3.1 The Welcome Screen When the system is switched on, the welcome scre en will be displayed. The welcome screen presents the menu and displays your main cam era image in the background (display main camera is the default setting).
General Use 21 3.2 Using the Remote Control The system is controlled with a remote control. Think of the remote control as a mobile phone with number keys and call keys. Use the arro w keys a nd press OK to navigate through the menus. The system’s most commonly used functions are al so accessible directly from the rem ote control.
TANDBERG 8000 MXP 22 Press Selfview again to turn selfview off, see Selfview . 13. Use the Phone Book to store and recall video contacts for easy placement of calls, see Phone Book . 14. Use the red End Call key to end the current call. Pressing this key when not in a call will place the system in Standby mode, see End Call and Standby .
General Use 23 The remote control (TRC 4)**: 1. Change video source. If possible, you will start open a Dual Stream. Press the video source button again to stop the dual stream.
TANDBERG 8000 MXP 24 presentation source. If the Presentation key is held down for 1 second then the Presentation video sources menu will appear, see Presentation Key . 12. Press OK/Menu to show the menu and to select menu items, see Navigation . 13. Use Zoom + and – to zoom the camera in and out.
General Use 25 3.2.1 Navigation Arrow keys and OK Navigate in the menu with the arrow key s on the remo te control. The orange selector on screen show s the selected item. Press OK to select. Cancel key In the main menu, pressing Cancel (X) will hide the menu.
TANDBERG 8000 MXP 26 3.2.2 Selfview The term “Selfview” means the outgoing image. In a normal call using the main camera, this is the image of yourself. The Selfview button toggles the images betwee n Far En d, Selfview and Dual Video (if any). How to use Selfview : 1.
General Use 27 Example: You are using the system as a PC and get an incom ing call. When the setting “Use Screen as Local PC monitor” i s On, you will keep your PC image displayed locally and the incoming call pops up in a PIP or as sm aller images in a 1+3 layout, depending on your system.
TANDBERG 8000 MXP 28 3.2.3 Layout The layout of the screen can either be shown a s Pi cture in Picture (PIP) or Picture outsid e Picture (POP) when displaying more than one video imag e. The beh avior of the Layout button is dependent on the Picture Layout setting in Scre en Settings .
General Use 29 3.2.4 Mic Off To mute the microphone during a call, press the Mic off button. An on-scree n in dicator appears in the upper right corner when the microphone is off. In a call, if audio is detected, the on-screen symbol will start to flash.
TANDBERG 8000 MXP 30 3.2.5 Volume + and - Press the Volume key to adjust the volume leve l of the codec only (not the monitor). An on- screen indicator will sh ow the current level.
General Use 31 3.2.6 Number and Letter keys Pressing a number key when outsi de a call will bring up the call m enu. Wh en in a call, the number keys are used for Camera Presets. Press a n umber and go to the corresponding Camera Preset (see Camera Presets ).
TANDBERG 8000 MXP 32 3.2.7 Touch Tones To activate dialing touch tones during a call, press the Touch tone s butt on. Oth erwise the number keys will activate the corre spondi ng camera preset s. An indicato r will let you know that Touch tones are enabled.
General Use 33 3.3 On-screen Indicators The system has a number of icons signaling diffe rent settings: Microphone Off This indicator is shown when the microphone is turned off. Press the Mic off button again to turn the microphone back on, see Mic Off for details.
TANDBERG 8000 MXP 34 Telephone This indicates that there is a telephone p articipant in the conference. The displayed number indicate s ho w many telephone participa nts there are in the conference.
General Use 35 3.4 Using the Menu Main menu outside a call and in a call. Press the Menu button on the remote co ntrol to displ ay the menu. The menu contains all functions needed in order to control the system.
TANDBERG 8000 MXP 36 The menu contains the following items: Make a Call / Add Another Call Standby / End Call Camera Control Presentation Conference Service s Control Panel Close See Menu Structure for a full overview of the menu.
General Use 37 3.5 Make a Call Display the call menu by either: 1. Select Make a Call from the menu, or 2. Press the green Call button on the remote cont rol The TANDBERG system can make both Video calls and Telephone calls . Call Settings specifies the quality of the call.
TANDBERG 8000 MXP 38 3.5.1 Place Video Call In the Make a Call menu enter the Dial Number eith e r: 1. Manually, or 2. Select the book symbol in order to display the Phone Book and sel ect a co nference participant.
General Use 39 3.5.2 Place Telephone Call In the Make a Call menu enter the Dial Number eith e r: 1. Manually, or 2. Select the book symbol in order to di splay the Phone Book and select a conference participant, see Phone Book for details.
TANDBERG 8000 MXP 40 3.5.3 Add Call (Optional feature) Conference systems with b uilt-in MultiSite can handle up to 6 video calls and 5 tel epho ne calls simultaneously. It is possible to both set up a conference with many participants and also ad d participants durin g a conference.
General Use 41.
TANDBERG 8000 MXP 42 3.5.4 Call Settings The Call Settings specifies the quality of the call. Each call will be set up with the Default Call Settings if the settings are not altered.
General Use 43 3.5.5 Streaming Streaming lets you broadcast your meeting to particip ants on the web. The web participant s can listen to the meeting, see snapshots, but not parti cipate themselves. Snapshot s of current stream (if MultiSite), selfview, far end and DuoVideo streams are accessible via http.
TANDBERG 8000 MXP 44 Streaming Source* Auto: Enables streaming o f both local a nd far end video. Selection of which site to be streame d is done using voice switching (the site that spe aks is st reamed). Local: Only the local video will be streamed.
General Use 45 3.6 Answer an incoming call How to answer an incoming call: To accept an incoming call, press the OK button or the green Call button on the remote control. How to reject an incoming call: To reject an incoming call, select the Rej ect icon and press the OK button, or press the End Call button on the remote control.
TANDBERG 8000 MXP 46 3.7 End Call How to end a call: Press the red End Call button on the remote control, or Press the Menu button on the remote co ntrol to displ ay the menu and select End Call.
General Use 47 3.8 Standby The system will automatically go to Standby mode when it is not in use. In standby mode, the screen(s) are black. It is however st ill possible to receive incoming calls.
TANDBERG 8000 MXP 48 3.8.1 Delay Standby for 1 hour Delay Standby for 1 hour postpones the system fro m enterin g standby mode for 1 hour. This function is useful when using the monitors for a local presentat ion to preven t the system from automatically blanking the monitors.
General Use 49 3.8.2 Delay Standby for 3 hours Delay Standby for 3 hours postpones the automatic standby mode for 3 hours. This function is useful when using the monitors for a local presentat ion to preven t the system from automatically blanking the monitors.
TANDBERG 8000 MXP 50 3.8.3 Do Not Disturb To prevent the system from accepting any incomi ng calls, activete the Do Not Disturb function. The caller will hear a bu sy tone when calling t he system. The monitor will be black when Do Not Disturb is active, see figure below.
General Use 51 3.9 Phone Book The Phone Book is available via the Phone Book bu tton on the remote cont rol or from the Make a Call menu. Using the Phone Book is time saving and prevent s the user from inadvertently calling the wrong number. The contacts are sorte d alphabetically .
TANDBERG 8000 MXP 52 3.9.1 Call Log The Call Log lists Placed Calls, Missed Call s and Re ceived Calls. That allows the user to see which calls that are made in the past. The lists contain a maximum of 30 numbers and the numbers are stored in these lists until the system is restarted.
General Use 53 3.9.2 My Contacts My Contacts are the locally stored contacts on t he system. This means that it is possible to add new contacts and edit or del ete existing contact s. My Contacts can store up to 200 contacts. How to make a call using My Contacts: 1.
TANDBERG 8000 MXP 54 The following functions are av ailable from My Contacts: Call Now New Contact New MultiSite Contact Edit Contact Delete Contact Close.
General Use 55 3.9.2.1 Add New Contact The New Contact function is availabl e from My Conta cts . Add a new contact to My Contacts by: 1. Select the New Contacts button to open the New Contacts dialog b ox. 2. Enter Name by using the letter keys on the remote control.
TANDBERG 8000 MXP 56 3.9.2.2 New MultiSite Contact (Optional feature*) The New MultiSite Contact function is av ailable from My Contacts . It is possible to pre-define the participa nts of a conference me eting as a MultiSite Contact.
General Use 57 Bandwidth for a MultiSite Contact call When calling a MultiSite Contact, the system will tr y to call the participants with their specified bandwidths. If the total bandwidth exceeds the sy stem's maximum bandwidth the system will downspeed and distribute the av ailable bandwidth equally among all the partici pants.
TANDBERG 8000 MXP 58 3.9.2.3 Edit Contact The Edit Contact function is available from My Contacts . How to edit a contact in the Local Phone Book: 1. Select the contact that is to be edited. 2. Press the left arrow on the remote contro l, followed by the down arrow until the Edit Contact ic on is selected .
General Use 59 3.9.2.4 Delete Contact The Delete Contact function is available from My Contacts . How to delete a contact: 1. Select the contact that is to be deleted. 2. Press the left arrow on the remote control, followed by the down arrow u ntil the Delete Contact icon is selected.
TANDBERG 8000 MXP 60 3.9.3 Global Contacts When selecting Phone Bo ok the ph one book ope ns showing the Gl obal Contacts* or the Corporate Directory** below the folders: Plac ed Calls, Missed Calls, Received Calls and My Contacts. These contacts cannot be change d loca lly by the system, only from the management system.
General Use 61 3.9.3.1 Up one Level Global Contacts can be arranged in a tre e stru ct ure with several sub folders. Use the Up one Level button to navigate up in the tree structure. When a search in the Global Phone Book is m ade by using the Search fun ctio n, only conta cts matching the search text are displayed.
TANDBERG 8000 MXP 62 3.9.3.2 Search The phone book can cont ain an unlimited amount of global conta c ts. Usin g search makes it easier to find the wanted contact. How to search in the Global Phone Book: 1. Select the Search icon. 2. Enter search text in the dialogue box that appears and press the OK button on the remote control.
General Use 63 3.9.3.3 Copy Contact to My Contacts The Copy Contact to My Contacts function is available from the Placed Call s, Missed Calls, Received Calls and Gl obal Contacts folders, see Phone Book for details. It may be wise to copy contacts t hat are often used to My Contacts.
TANDBERG 8000 MXP 64 3.10 Camera Control There are several ways to control the camera: Control the camera directly with the arrow keys when the menu is closed or us e the Move Camera function in the menu to cont rol both the near end and far end camera, see Move Camera and Far End Cont rol for details.
General Use 65 3.10.1 Move Camera It is possible to move the camera with the remote cont rol or via the menu. Moving the camera directly with the remote control When the menu is hidden, the arrow key s will work on the camera. If the menu is displayed, press the Cancel button on the remote control to hide it.
TANDBERG 8000 MXP 66 3.10.2 Far End Control Far End Control allows you to control yo ur conference partner’s ca mera. An exa mple of when this feature could be especially helpful is if it is not possible to see wh at a partici pant at the far end is writing on their white board.
General Use 67 3.10.3 Camera Presets Use camera presets to easily vary between predef ined near end ca mera a ngles. This is useful when pictures from many different camera an gles have to be sent to the far end. E.g. in a meeting there is a white board, a PC and a sma ll meeting table.
TANDBERG 8000 MXP 68 3.10.4 TANDBERG Tracker How to save presets for the TANDBE RG Tra cker: 1. Select which camera prese t is to be use d on the TANDBERG Tracker. 2. Move the camera to the desired position to store on the tracke r. 3. Select Move Camera - Save New Preset in the menu.
General Use 69 3.10.5 Picture Control Focus, Brightness and Whi te balance are set for auto focus, auto br ightne ss a nd auto white balance by default. If you need to set focus, bri ghtness and white balance ma nually, go to Picture Control in the Camera Control menu.
TANDBERG 8000 MXP 70 3.10.6 Camera Tracking Through Camera T ra cking and the use of two or three microph ones, the camera can automatically position itself on t he current speaker. Before usi ng camera tracking, the camera positions used must be stored at Pre set 7 (Mic1) , Preset 8 (Mic2) and/or Pre set 9 (Mic3).
General Use 71 3.11 Presentation The Presentation Functionality in the system enabl es you to show other available video sources in addition to your Main Camera. This is perfe ct for meetings where you would like to sh ow a PowerPoint presentation, for example.
TANDBERG 8000 MXP 72 3.11.1 Presentation Key The quickest way to show a pre sentatio n is to use th e presentation key on the remote control. The presentation key is used to start and stop a presentation. The presentation key will display PC (default*).
General Use 73 3.11.2 Presentation Menu The Presentation menu offers you all available video sou rces; Main Camera, PC, Document Camera, VCR, AUX and VNC. All these sources can be used a s Main Video S tream or Dual Video Stream (Duo Video / H.239). Not all sy stem s ha s all video sources available, see Interfaces for details.
TANDBERG 8000 MXP 74 3.11.3 PC Presenter (DVI/VGA Input) (Optional feature - not available on all system s) Users often have their present ations on a laptop that is brought into the meeting room. Remember to connect your PC to the codec befo re you press the Presentation button.
General Use 75 3.11.4 PC Soft Presenter and VNC (Optional feature) PC SoftPresenter is used to display PC image s on yo ur system without usi ng a VGA cable (PC Presenter). The system and your PC must be connect ed to the same LAN. In addition, VNC (Virtual Network Computing) server software mu st be installed on the PC.
TANDBERG 8000 MXP 76 3.11.5 Dual Stream (DuoVideo TF /H.239) (Optional feature - not available on all system s) With Dual Stream you have the opportunity to show two different live video stre ams simultaneously, main video and one a ddi tional source.
General Use 77 3.11.6 Take New Snapshot The system can take a snapshot of your live vi deo. Snapshot is han dy when you are in a call with a system that does not support Dual Stream. Use Snapshot to show a snap shot of your presentation and continue the meeting with main camera.
TANDBERG 8000 MXP 78 3.11.7 Display Snapshot The system stores the last sent or re ceived S napshot. The snapsho t is deleted automatically after the call. How to display snapshots: 1. To view a stored snapshot, first choose the Snapshot header. 2. Select Display Snapshot in the Presenta tion menu.
General Use 79 3.12 Conference Services A Multipoint Control Unit (MCU) enables severa l sites to participate in the same conferen ce. During an MCU confe ren ce, the status line will provide information about the conferen ce. You can make a multipoint conference i n di fferent ways.
TANDBERG 8000 MXP 80 Example of MultiSite for mid- to low end system s.Note that the illustrati ons may differ from the actual product. Using the system’s internal MCU, MultiSite TF * Most TANDBERG MXP systems have an optional b u ilt-in MCU, wh ich is called MultiSite*.
General Use 81 Using an external MCU with limited Chair Control Support y ou may hav e the following services With an external MCU that does not support H.
TANDBERG 8000 MXP 82 3.12.1 Request Floor and Release Floor When requesting floor, your video will be broad casted in full screen to all other participants in the conference. Request Floo r is u seful when you want to speak or display somethi ng in front of all participants.
General Use 83 3.12.2 Conference Layout (Only supported by TANDBERG MultiSite*) With a TANDBERG MultiSite you can choose between the layouts: Auto Split, 4 Split, 5+1 Split and Voice Switched view. Auto Split displays all pa rticipants on the screen simultaneously.
TANDBERG 8000 MXP 84 3.12.3 Terminal Names Choose Terminal Names to see a list of the parti ci pants of the MultiSite c onference. Press Cancel to go back.
General Use 85 3.12.4 Chair Control (Not supported by TANDBERG MCU o r MultiSite) As chairman, you have access to more MultiSite Services. Select Chair Co ntrol to assume the role of chairman of the conferen ce. Sele ct Release Chair to end the role as chairman.
TANDBERG 8000 MXP 86 3.12.5 Assign Floor and Release Floor from Participant Assign Floor allows the chairman to sel ect whi ch of the conference participants are to be broadcasted to all other participants.
General Use 87 3.12.6 View Site and End View (Not supported by TANDBERG MCU o r MultiSite) View Site allows you to view any participant in the conference regardless of wh o has the floo r and chair.
TANDBERG 8000 MXP 88 3.12.7 Disconnect Participant Disconnect Participant allows the chai rman to di sconnect any participant in the conference. In a multipoint call, this is equivalent to disc onnecting a participant from the end call menu.
General Use 89 3.12.8 Terminate Meeting Terminate Meeting allows the chai rman to terminat e the conference altogethe r. In a MultiSite call, this is equivalent to pressing End All Call s from the end call menu.
TANDBERG 8000 MXP 90 3.12.9 More about MultiSite (embedded MCU) (Optional Feature*) Calling in to a MultiSite Any system can be part of a MultiS ite conference by calling in to a MultiSite. The dial-in numbers to the MultiSite depends of t he network that is used.
General Use 91 MultiSite cascading By connecting MultiSite systems together, it is possib le to connect even more sites in a cascaded MultiSite (see example below). All connection s can u se any combination of ISDN/IP. The host can connect up to 5 other video system s with Mult iSite functionality.
TANDBERG 8000 MXP 92 3.13 Control Panel The Control Panel contains the features: Diagnostics Text Chat Audio Demonstration Administrator Settings Restart User Guide.
General Use 93 3.13.1 Diagnostics Diagnostics allows testing of individual syste m components a nd displays the current system settings. Diagnostics contain: System Information Channel Status .
TANDBERG 8000 MXP 94 3.13.2 System Information Select System Information to view system numbers , line status, soft ware ve rsion, hardware serial number and other useful information. Press arro w key up and down to scroll in the System Information list.
General Use 95 3.13.3 Channel Status Comprehensi ve informatio n about the call progre ss is available through the Channel Status window. This window indicates the vario us stages each B-channel goes through whil st establishing a connectio n.
TANDBERG 8000 MXP 96 PRI Yellow Alarm Yellow alarm or Remote Alarm Indicator (RAI) mean s that the system is receiving framing info, but in this framing info the other side tells t he system that it is not reading the sy stem’s transmitted framing info.
General Use 97 3.13.4 Call Status Comprehensive informatio n about the call is availabl e through the Call Status window. The m enu has two columns, one for transmitted an d one fo r received audio/vi deo/data information.
TANDBERG 8000 MXP 98 3.13.5 System Selftest The system performs a che ck to determine internal hardware integrity. System Selftest is useful when you want to check if your network connection is active.
General Use 99 3.13.6 View Administrator Settings This window displ ays all th e system settings. Us e the arrow key on the remote control to scroll through the list.
TANDBERG 8000 MXP 100 PC Document Camera VCR AUX VNC Split Screen Default Call Settings Call Type Network Bandwidth Restrict (5 6 k) Auto H320 Bandwidth Auto H323 Bandwidth SIP Audio Settings Inputs M.
General Use 101 White balance Brightness Video Name Main Cam AUX Doc Cam VCR PC VGA VNC Network Ty pe ISDN-BRIPRILeased E1T1Enternal H331 ISDN Switch Type ETSI (Euro ISDN),… Line1 Setup On Number1 N.
TANDBERG 8000 MXP 102 IP address IP subnet mask Gateway Ethernet Speed H.323 Settings E.164 Alias Use Gatekeeper Gatekeeper IP H.323 Prefix Advanced H.
General Use 103 3.13.7 IP Address Conflict Check The system will give a warning if there is an IP conflict. The user may initiate this check by selecting IP Address Conflict Che c k.
TANDBERG 8000 MXP 104 3.13.8 Warnings Any warnings registered by the system will be displayed in the Warnings me nu. Open a warning in the list to get more information about the warning.
General Use 105 There is something wrong with the Leased E1/T1 line (Yellow al arm). Please check your network connection. (1 93) H323 gatekeeper warnings Could not register to the gatekeeper. The gatekeeper rejected to regi ster the syste m.
TANDBERG 8000 MXP 106 3.13.9 Text Chat While in an ISDN or IP call to another system suppo rting Text Chat (T.140), select Text Chat from the Control Panel. Enter text in the displayed window. How to use Text Chat: 1. Choose Text Chat from the Control Panel to open the Text Chat window.
General Use 107 3.13.10 Audio Demo Note that the Audio demo will only appear in the User Guide if a Di gital Natural Audio Mod ule is connected to the codec.
TANDBERG 8000 MXP 108 3.13.11 Administrator Settings Administrator Settings contains the configurat ion of the whol e system. It is recommended to password protect Administrator Settings to prevent occa sion al users from making changes to the system.
General Use 109 3.13.12 Restart Restart the system by pressing the Restart butt on. You are prom p ted with a dialog box saying: Do you want to restart the system? Press OK to restart, press Cancel (X) to abort.
TANDBERG 8000 MXP 110 3.13.13 User Guide The on screen user guide take s you through a quick step-by-step introdu ction to videoconferencing. It gives the user basic skills in how to use the sy stem.
4 Administrator Settings Administrator Settings contain all the settings of the system. Making changes to Administrator Settings will change the behavior of the system . It is recommended to password protect the access to Administrator Settings to prev ent occasi onal users from making cruci al changes to the system, see Administrator Password .
TANDBERG 8000 MXP 112 4.1 General Settings When installing the system, go through the Gene ral Settings menu to ensure that you have the right settings for your syste m , see Syste m Configuration.
Administrator Settings 113 4.1.1 Language The system supports 16 dif f erent lang uages for its on-screen menu s; English, G erma n, Fren ch, Norwegian, Swedish, Italian, Spanish, P ortuguese, Russian, Finnish, Chinese Simplified, Chinese Traditional, Japanese, Korean, Thai and Arabic.
TANDBERG 8000 MXP 114 4.1.2 System Name System Name identifies the sy stem: On the welcome page. During an MCU confe ren ce call. When using the Web-inte rf ace. When the codec is acting as an SNMP Agent. Towards a DHCP serv e r. H323 ID.
Administrator Settings 115 4.1.3 International Name If the System Name contains Asian and non-Latin cha racte r text input, the International Name using Latin characters only , must be sp ecified as well. This is in order to make other s ystems understand the system na me.
TANDBERG 8000 MXP 116 4.1.4 Auto Answer The auto answer setting decides whether an incomin g call is p ut through automatically or manually. On The system will automatically answer al l incoming cal ls. On+Mic Off The system will automatically answer all incomin g cal ls and switch the microphone off when the call is connect ed.
Administrator Settings 117 4.1.5 Phone Book Settings Corporate Directory On The Corporate Dire cto ry is available in the menu. Off The Corporate Dire cto ry is hidden from the menu and is unavail able for users. IP address Enter the IP address of the management system that provides the Phone Boo k.
TANDBERG 8000 MXP 118 4.1.6 External Services Settings External Services On When set to On External Services are available. Off When set to Off External Services are unavailable. IP address Enter the IP address of the service provider for Extern al Service s.
Administrator Settings 119 4.1.7 Permissions Permissions contains settings for in coming MC U Calls, inco ming telephone Calls, Far End Control, Remote Software Upgrade and Fallba ck to Telephony. Access Code An access code will help you control the use of the system.
TANDBERG 8000 MXP 120 Far End Camera Control On The far end will be able to: • Control your camera • Select your video sources • Activate your camera presets • Request snapshots Off The far end can access none of the four features abo ve on the local system.
Administrator Settings 121 4.1.8 Screen Settings Auto Layout On If Auto Layout is On the system will change layouts automatically depen ding on t he number of participants in a call and if you have a dual video strea m or not. Please refer to Layout for more information.
TANDBERG 8000 MXP 122 recommended. You will get optimiz ed picture layouts for wide sc reen by pressi ng the Layout button on the remote. Picture in Picture (PIP) Pressing the Layout button on the remote will result in an extra picture in smaller view (Picture in Picture).
Administrator Settings 123 Example of 1+2 Picture outside Picture (wide screen). Example of 1+3 Picture outside Picture (wide screen). Note that if both TV monitor format and VGA format is set to Normal, the system will skip the 1+3 layout, which is not beneficial for 4:3 monitors.
TANDBERG 8000 MXP 124 wide screen (16:9) monitor or projecto r. T he VGA and DVI output will then be optimized fo r Wide Screen VGA and High Definition (HD) display. Normal Output format is optimized fo r Normal VGA monitors (4:3) Wide Output format is optimized for Wide VGA monitors (16:9) Wide screen VGA or TV monitor in Normal (stretched) mode.
Administrator Settings 125 Auto VGA output format will be optimized dependant of the video source format, refresh and of the EDID information avai lable.
TANDBERG 8000 MXP 126 PC Presentation shown in Wide (stretched) mode..
Administrator Settings 127 4.1.9 Software Options The system requires a valid option key to activa te MultiSite and/or Presenter functionality. In order to activate additional band width, you need to enter a bandwidth key. A restart of the system is required after entering a new option a nd/or bandwi dth keys.
TANDBERG 8000 MXP 128 4.1.10 Date and Time Settings NTP IP This is the NTP time server address from whi c h the system can get updated time information. See IP Services for more details. Auto The NTP IP address is set automatically. Manual The NTP IP address is set manually.
Administrator Settings 129 4.2 Menu Settings Menu Settings contain the settings: Input Editor Language Menu Timeout In Call Menu on TV Menu on PC Balloon Help Administrator Pas.
TANDBERG 8000 MXP 130 4.2.1 Input Editor Language When the Input Editor Language is set to Chinese, Korean or Jap anese the user will be able to enter Chinese / Korean / Japanese characters into an input field like the System Name or Phone Book, using the remote control.
Administrator Settings 131 4.2.2 Menu Timeout In Call The Main menu appears on the bottom line of the sc reen. Set Menu Timeout In Call to On if you want the menu to time out automatically when you are in a call. On The menu will time out automatically after 15 seconds if there is no activity on the remote control.
TANDBERG 8000 MXP 132 4.2.3 Menu on TV The Menu on TV setting decides if the menu shall be displayed o n the TV screen or not. For optimal layout of the menu, Menu on TV should be Off if Menu on PC is On a nd vice versa. On The menu is available on the TV screen .
Administrator Settings 133 4.2.4 Menu on PC The Menu on PC setting decides if the menu shall be displayed o n the PC (VGA screen) screen or not. For optimal layout of the menu, Menu on TV should be Off if Menu on P C is On and vice versa. On The menu is available on the PC screen.
TANDBERG 8000 MXP 134 4.2.5 Balloon Help It is possible to enable / disable the ballo on help window. On Choose On if you want help text windows to appear.
Administrator Settings 135 4.2.6 Administrator Password It is recommended to put an Administrator Passw ord on the system. The Administrator Password can be maximum 5 digits long. The Administrator Password di alog box will pop up when you choose Administrator Settings from the Control Panel.
TANDBERG 8000 MXP 136 4.2.7 Kiosk Mode Settings Kiosk Mode In Kiosk Mod e t he system is set to a sim plified st ate where it can be contro lled wit h just the four arrow keys and OK.
Administrator Settings 137 If Language Menu is enabled you will first see the lan guag e selection menu. Select languag e and the Welcome Menu will be displayed wit h your desired language. In a call, the system will display Far End video in full screen.
TANDBERG 8000 MXP 138 Kiosk Mode - Auto Dial* On The system will automatic ally dial to t he first contact in the Phone Book when he handset is lifted. If this contact is busy, t he system will call the seco nd number in the Phone Book and so on. If the user places t he handset in the cradl e, the system will switch to Speaker Mode.
Administrator Settings 139 4.2.8 Startup Welcome Menu The Welcome Menu contains the Main Menu, Syst e m Status, your System Name and dial in numbers. On The Welcome Menu is sh own when the system wakes up from st andby mode. Off The Welcome Menu is not shown when the system wakes up from standby mode.
TANDBERG 8000 MXP 140 Display Welcome Text The welcome text displays your system name an d dial in numbers by default. It is possi ble to hide this information by choosing Display Welcome Text Off. On Welcome text is displayed on the wel come menu. Off Welcome text is not displayed on the wel come m enu.
Administrator Settings 141 4.2.9 Icons The following indicator ico ns may be set to on or off: Mic Off Volume Off On Air Encryption Bad Network Telephone See On-screen Indicators for details.
TANDBERG 8000 MXP 142 4.3 Presentation Settings Presentation Settings contain: Presentation Start H.239 Startup Video Source Presentation Source Snapshot Source Auto-Display Sn.
Administrator Settings 143 4.3.1 Presentation Start If your system has Dual Stream capa bil ities, y ou can show two video streams at the same tim e (see also Dual Stream ). Presentation St art is Auto by default. This means that you will start Dual Stream (a second video st ream ) automatically when starting a p re sentatio n.
TANDBERG 8000 MXP 144 4.3.2 H.239 H.239 supports transmission of two video st ream s. It combi nes elements of Duo Video and People+Content. If H.239 is disabled you will still be able to start TANDBERG Dual Video Stream* Enabled Enables H.239 Disabled Disables H.
Administrator Settings 145 4.3.3 Startup Video Source The Startup Video Source is the video source on display w hen the system wakes up from standby mode. If you use Main Camera as star t up source, the system will start with Main Camera every time the system wakes up from stan db y, regardl ess of what the previous user was using.
TANDBERG 8000 MXP 146 4.3.4 Presentation Source The Presentation Source is connected to the Pr esentation button on the remote. Pressin g the Presentation button will put the Pr esentation Source on display. Presentation Source is PC by default*. You can change the Pre sentati on Source to any video source and none.
Administrator Settings 147 4.3.5 Snapshot Source When you take a Snapshot, you get a snapshot of the Snapshot Source. Current is the default Snapshot Source. This means that you take a sn apshot of the video source that is cu rrently active. You can change the Snapshot Source to any vi deo source.
TANDBERG 8000 MXP 148 4.3.6 Auto-Display Snapshot Select Auto to automatically display a received snapshot. Turn Auto-Di spl ay Snapshot Manu al if you wish not to have them displayed on the sc reen when they are sent or received. The snapshots will be sent and received, but not di splayed.
Administrator Settings 149 4.3.7 PIP Appearance A Picture in Picture (PIP) is a smaller picture placed in one of the corne rs of the screen. The PIP enables you to see an extra picture in your video con ference. Auto PIP Auto means that Picture In Picture will appear automatically when it is suitable.
TANDBERG 8000 MXP 150 4.3.8 PIP Placing PIP Placing lets you decide where the PIP shall appear. You can of course m ove the PIP with the Layout button on the remote anytime. Top Right PIP is placed in the Top Right corner. Bottom Right PIP is placed in the Bottom Right corner.
Administrator Settings 151 4.3.9 VNC Settings VNC Settings is necessary when usi ng a VNC present ati on. See chapter PC Soft Presenter and VNC for more information on how to use VNC.
TANDBERG 8000 MXP 152 4.4 Call Quality Call Quality contains the settings: Video Algorithm Audio Algorithm AAC-LD 128kbps Natural Video Max Upstream Rate Video Quality Defa.
Administrator Settings 153 4.4.1 Video Algorithm The system will automatically select the best video algorithm b ase d on the video source and the capabilities of the remote system. Use this menu to disabl e video al gorithms in case you have interoperability issues calling other systems.
TANDBERG 8000 MXP 154 4.4.2 Audio Algorithm The system will automatically select the bes t audio al gorithm based on the call rate and the capabilities of the remote system. Use this menu to disable audio algorithms in case you want to remove “low quality” audio , or if you have in teroperabi lity issues calling other systems.
Administrator Settings 155 4.4.3 AAC-LD 128kbps (stereo audio) Specify a call rate for 128kbps AAC-LD. From this call rate and abo ve, "128kbps AAC-LD" is available. On lower call rat es "64 kbps AAC-LD" is av ailable. Stereo audio require s twi ce the bandwidth as mo no CD-qu ality audio.
TANDBERG 8000 MXP 156 4.4.4 Natural Video Choosing Natural Vide o will enable 60 fields* per se cond true interlaced pictu re for high m otion video. The use of Natural Video requires the H. 263+ and H.263++ video protocol s. Natu ral video will be disabled in H.
Administrator Settings 157 4.4.5 Max Upstream Rate (kbps) The Max Upstream Rate (kbps) defines the desired maximum transmitted call rate. This is to be able to limit the outgoing bandwidth whilst keeping th e maximum incomi ng bandwidth, especially useful for home offices wit h different upst ream and downstre am ra tes, typically ADSL.
TANDBERG 8000 MXP 158 4.4.6 Video Quality The different video sources need differe nt Video Qual ity Settings. Main Camera, VCR, AUX and Split Screen have Motion as default.
Administrator Settings 159 Sharpness*: Improved quality of detailed images and grap hics, lower frame rate, ideal for enhancing quality at lower bandwidths.
TANDBERG 8000 MXP 160 Native PAL: 4CIF (704 x 576 pixels), Digital Clarity 448p (576 x 448) iCIF (352 x 576 pixels), Natural Video CIF (352 x 288 pixels) QCIF (176 x 144 pixels) .
Administrator Settings 161 4.4.7 Default Call Settings Default Call Settings are connected with Call Settings in the call menu. If you leave Call Settings unchanged when making a call, the syst em will us e the Default Call Settings in the call.
TANDBERG 8000 MXP 162 Select ISDN to ensure that the call is set up as an ISDN call. Select H.323 to ensure that the call is set up as an H.3 23 call. Select SIP to ensure that the call is set up as an SIP call. Bandwidth Bandwidth decides the qu a lit y of the video picture.
Administrator Settings 163 These types of calls are often referred t o as H.221 calls 2x64 calls 2x56 calls - as making 2 x 64 kbps or 2 x 56 kbps call s to the same system. Place this type of call by: Set Network to ISDN Set Bandwidth to 128 kbps A field for the 2nd number pops up in Call Settings.
TANDBERG 8000 MXP 164 4.5 Audio Audio contains the settings: Inputs Outputs Echo Control Stereo Settings Audio Leveling (AGC) Alert Tones and Volume.
Administrator Settings 165 4.5.1 Inputs Mic 1- 3 and Audio input 4-6 By default, all inputs are enabled. Just plug in an au dio sou rce and it is active. Audio inputs that are On will automatically be mix ed. Unconnected inputs will automatic ally be muted.
TANDBERG 8000 MXP 166 Level Settings It is possible to adjust the audio input levels ac cording to which external audio eq uipment is connected. The on-screen audio level indicator will m a ke it easier to set the correct input level settings.
Administrator Settings 167 TANDBERG Audio Science m icroph one elements: Audio Technica AT-861P Z and Crown PZM- 6D Signal levels - microphone inputs Clipping level Nominal level Input menu level settings Vpp dBu dBu 0.0 dB 83.0 mVpp -28.4 dBu -46.4 dBu 1.
TANDBERG 8000 MXP 168 Signal levels - line level inputs Clipping level Nominal level Input menu level settings Vpp dBu dBu 0.0 dB 15.5 Vpp 17.0 dBu -1.0 dBu 1.5 dB 13.0 Vpp 15.5 dBu -2.5 dBu 3.0 dB 11.0 Vpp 14.0 dBu -4.0 dBu 4.5 dB 9.2 Vpp 12.5 dBu -5.
Administrator Settings 169 4.5.2 Outputs Audio out 1 - 3 Audio out 1 is intended for connection to TANDBERG Digital Natural Audio Module, television s or audio amplifiers. Audio out 2 is intended for connection to audio re co rding equipment or to a teleph one add-on hybrid.
TANDBERG 8000 MXP 170 Signal levels - line level outputs* Absoolute max. output le v el Nominal level Output menu level settings Vpp dBu dBu 0.0 dB 1.2 Vpp -5.5 dBu -23.5 dBu 1.5 dB 1.4 Vpp -4.0 dBu -22.0 dBu 3.0 dB 1.6 Vpp -2.5 dBu -20.5 dBu 4.5 dB 1.
Administrator Settings 171 4.5.3 Echo Control Mic 1-3 and Audio 4 Each of the 3 microphone inputs a nd Au dio input 4 has a separate acoustic echo can celler. One echo canceller per input provides mo re sophisticated control than having one co mmon canceller for all microphones.
TANDBERG 8000 MXP 172 4.5.4 Stereo Settings Settings Output response Out 1 Mode* Stereo I/O Mode Stereo Speakers Audio out 1 Audio out 2 Audio out 3 Analog Off Off Loudspeaker mono AUX VCR Analog Off .
Administrator Settings 173 Note that if Stereo Speakers are enabled in the menu without having any stereo speakers connected to the Digital NAM, it may cause the acoust ic echo-ca nce ller to malfunction.
TANDBERG 8000 MXP 174 4.5.5 Audio Levelling (AGC) On Select On to allow automatic adjustments (Automatic Gain Control ) of audio leve ls. When On, the AGC maintains the audio sign al level at a fixed value by attenuating strong signals and am plifying we ak signals.
Administrator Settings 175 4.5.6 Alert Tones and Volume Video Call Alert Tone and Telephone Alert Tone To help distinguish between incoming video calls a nd ordinary telephone call s, it is re commended to use different ringing tones for video calls and telep hone calls.
TANDBERG 8000 MXP 176 4.6 Video Video contains the settings: Camera Tracking Mo de MCU Status Line Floor to Full Screen Web Snapshots MultiSite Picture Mode Video Name.
Administrator Settings 177 4.6.1 Camera Tracking Mode Slow The system waits a while before zoomi ng in on a si ngle person speaki ng. Suitable when wide-angle images are preferred over close-up images. Normal Should be used in regular meetings. Fast The system quickly zooms in on a sing le person speaking.
TANDBERG 8000 MXP 178 4.6.2 MCU Status Line On The MultiSite / MCU / DuoVideo indicat ors will be di splayed and provide information about the conference. Off The MultiSite / MCU / Duo V ideo indi cators will not be displaye d. Auto The MultiSite / MCU / DuoVideo indicat ors will be displayed for a few seconds and then timed out.
Administrator Settings 179 4.6.3 Floor to Full Screen When "Floor to Full Screen" is enable d, some one wh o requests floor will be seen by all participants as full screen.
TANDBERG 8000 MXP 180 4.6.4 Web Snapshots The system is able to generate JPE G snapshots and provide them when requested (as ‘http g et’ or via ftp). See Appendix 6 for descriptions of the possible snapshot files. On Snapshots generation is enabled.
Administrator Settings 181 4.6.5 MultiSite Picture Mode MultiSite* Picture Mode determines the default lay out of a MultiSite call. Available layouts are: Auto Split, 4 Split, 5+1 Split, and Voice Switched. You can change the layout during a call using the layout option in MultiSite Services.
TANDBERG 8000 MXP 182 Voice Switched mode.
Administrator Settings 183 4.6.6 Video Name As a default, the video inputs are given the name s Main Cam, PC, Do c Cam, VCR, AUX or VNC, dependent on what video sources ar e available on yo ur system.
TANDBERG 8000 MXP 184 4.7 Security Security contains the settings: Encryption Encryption Mode Passwords.
Administrator Settings 185 4.7.1 Encryption (Country specific) Auto The system will try to set up calls using encryption. Point to point calls: If the far end system supports encryption (AES or DES), the call will be encrypted. If not, the call will proceed without encryption.
TANDBERG 8000 MXP 186 4.7.2 Encryption Mode Auto The system will try to use the most secure encryption - AES, dependent on the capabilities of the other si tes. For sites that do not support AES encryption, DES encryption will be tried. AES The system will try to use AES with 128 bits encryption when setting up calls.
Administrator Settings 187 4.7.3 Passwords Administrat or Password, IP Access P assword , Streaming Password, VNC Password, Access Code and Remote Software Upgrad e password ar e duplicated from their respe ctive menus. Using the Security menu g ives you a qui ck way to change all password s of the sy stem.
TANDBERG 8000 MXP 188 4.8 Network The network menu contain: ISDN/External/Leased E1/T1 LAN Settings Network Profiles Data Port.
Administrator Settings 189 4.8.1 ISDN/External/Leased E1/T1 Network Typ e Before using the system it is necessary to spe cify which network to use and define its settings. ISDN- BRI If you want to use your system via IS DN-BRI, you should select N etwork Type: ISDN-BRI and enter the ISDN BRI Settings menu to set the BRI parameters.
TANDBERG 8000 MXP 190 4.8.1.1 ISDN-BRI Settings To make sure your system will work properly using ISDN-BRI, make the fo llo wing settings: 1. Set ISDN switch type 2. Enter ISDN line numbers (+ SPIDs if required) 3. Disable unused lines Some software versions do not support 6 ISDN li nes, t herefo re some of the Line Setup entries may be grayed out.
Administrator Settings 191 Advanced ISDN Settings Sub address Using a sub address ena bles you to connect up to eig ht ISDN termi nals to the same ISDN telephone number and line.
TANDBERG 8000 MXP 192 4.8.1.2 ISDN-PRI Settings To make sure your system will work properly using ISDN-P RI, configure the follo wing settings: 1. Set PRI switch type 2. Enter PRI line number Note that the T1 format is predefined to ESF and the line code is B8ZS.
Administrator Settings 193 Example: Max Channels may be used for PRIs tha t are provisioned for a lower num ber of channels. High Channel, Low Ch ann el and Search may be used for PRIs provision ed wit h specific requirements for B-chann el usage.
TANDBERG 8000 MXP 194 Example: AT&T offers several digital switched services. These includ e SDN with service code 1 and ACCUNET with service code 6. Below is a list of common service profiles. As these profiles may change, contact your service provider to get the correct profile.
Administrator Settings 195 4.8.1.3 Leased E1/T1 Settings Call Control Auto When Auto is selected, the system will automatically initiate a connection as soon as it detects that the far end trie s to make a call.
TANDBERG 8000 MXP 196 4.8.1.4 External Network Settings Before using the system together with ex ternal network equipm ent, you must specify the network parameters on this page. The syste m ha s support for up to 2 Mbps (dependi ng on the Bandwidth key loaded) using the External Network (RS449/ V.
Administrator Settings 197 Network clocking The network clock setting specifies the numbe r of physical external clock si gnal s. RS449/V35 Compatible Use RS449/V35 Compatible when t he external equi pment provides two clock signals, one for tran smit and one for receive.
TANDBERG 8000 MXP 198 4.8.1.5 H.331 Settings On Used when broadcasting a videoco nference from one site to many others, e.g. via satellite, where there is no possibility to negotiate quality between the receivers and the originator due to one-way communication.
Administrator Settings 199 4.8.2 LAN Settings LAN Settings contain: IP Settings H.323 Settings SIP Settings SNMP Settings IP Services Quality of Service 802.
TANDBERG 8000 MXP 200 4.8.2.1 IP Settings Remember to restart the system after making cha nge s to IP Settings. This can be done by selecting the “Save and Restart” at the b ottom of the IP setting men u. Changes in IP Settings menu will not have any effect until the system is restarted.
Administrator Settings 201 Ethernet Speed Auto The codec will auto-dete ct t he speed/d uplex on the LAN. 10/Half The codec will conn ect to the LAN u sing 10Mbps speed/Half Duple x. 10/Full 10 Mbps speed/Full Duplex . 100/Half 100 Mbps speed/Half Duplex.
TANDBERG 8000 MXP 202 DNS Settings DNS Server 1-5 DNS Server defines the network addre sses fo r DNS serve rs. Up to 5 addresses may be specified. If the network addresses are unkno wn, please contact your administrator or Internet Service Provider.
Administrator Settings 203 4.8.2.2 H.323 Settings E.164 alias This is the E.164 address of the system . The E.164 addre ss is equivalent to a telephone num ber, sometimes combined with access code s. Valid characters are 0-9, * and #. Whe n using a gatekeeper, the system will send a messag e to the gatekeeper containing both the E.
TANDBERG 8000 MXP 204 Gatekeeper Settings Gatekeeper Discovery Auto The sy stem will automatically try to register to any available gate keeper. If a gatekeeper responds to the request sen t from the codec within 30 second s this specific gatekeeper will be use d.
Administrator Settings 205 CallManager Settings CallManager IP This is the CallManager IP-address that is used if you specify H.323 Call Setup: CallManager.
TANDBERG 8000 MXP 206 Advanced H.323 Settings The Advanced H.323 Settings only have an effect if t hey are supported by your IP infrastructure. NAT NAT, Network Address Translation, is used whe n a PC and a vide oconferencin g system a re connected to a router with NAT suppo rt.
Administrator Settings 207 H.323 Ports Static When selecting static H.32 3 ports for TCP conne ction s the ports 5555 to 5574 will be used for Q.931 and H.245 respe c tively. Dy n ami c The system will allocate which ports to use when opening a TCP connection.
TANDBERG 8000 MXP 208 4.8.2.3 SIP Settings Mode On Setting the SIP mode to on will enable the system for incoming and outgoin g SIP calls. Off Setting the SIP mode to off will disable incoming and outgoing SIP calls from the system. Display Name The Display name part of the SIP Addre ss (U RI) is usually a full name or system name.
Administrator Settings 209 Server Address The Server Address is the manually con f igured a ddress for the out boun d proxy and registrar. It is possible to use a fully qualified domain name, or an IP addres s. The default port is 5060 for TCP and UDP, but another one can be provided.
TANDBERG 8000 MXP 210 RFC 2190 RTP Payload Format for H.263 Video Stre ams RFC 2429 RTP Payload Format for the 1998 Versi on of ITU-T Rec. H.263 Video (H.263+) Draft-ietf-avt-rfc2429-bis-0 5.txt - Draft for advan ced vi deo signaling includi ng resolution, mpi, annexes and custom formats.
Administrator Settings 211 4.8.2.4 SNMP Settings SNMP Settings SNMP Trap Host identifies the IP-address of the SNMP manager. SNMP (Simple Network Management Protocol, SNMP Ver 1) is used for m onitoring and co nfiguring of different entities in a network.
TANDBERG 8000 MXP 212 4.8.2.5 IP Services NTP IP This is the NTP time server address from whi c h the system can get updated time information. This is a requirement for proper o pe ratio n if H.235 authentication is implemented. The Network Time Protocol (NTP) i s used to sync hronize the time of the system to a reference time server.
Administrator Settings 213 4.8.2.6 Quality of Service QoS Type Off No QoS is used. Diffserv Diffserv QoS method is used. Please see belo w for d etails. IP Precedence IP Precedence QoS method is used. Please see below for details. IP Precedence Video Used to define which priority audio, video, dat a and signalin g should have in the network.
TANDBERG 8000 MXP 214 Auto will provide the following priority: Audio 4 Diffserv Video Used to define which priority Audio, Video, Da ta and Signaling packets sho uld h ave in an IP network.
Administrator Settings 215 4.8.2.7 IEEE 802.1x 802.1X The system may be connected to an IEEE 802.1x LAN network. Supported 8 02.1x protocols are EAP-MD5, EAP-PEAP and EAP-TTLS. The 802.1x authent ication are enabled by setting 802.1x Mode to On. On 802.
TANDBERG 8000 MXP 216 4.8.3 Network Profiles This menu consists of 7 network profiles; a prefix can be added for each profile. If you add a prefix to a profile, this prefix will automatically be added in front of the number being dialed. Example: 0 is added as a Call Prefix to the 2nd profile, ISDN.
Administrator Settings 217 4.8.4 Data Port The system provides up to two standard RS232 seri al ports to allow a computer to be conne ct ed for data transfer and control purposes. Note that wh en co nnecting to a PC the conne cting cable must be a straight through RS232 cabl e.
TANDBERG 8000 MXP 218 4.8.5 Restore Default Settings Restore Default Settings will restore all administrator settings. Note that this will not affect your Call Directory information, Network Typ e, Line Setup numbers or your SPID numbers.
5 Peripheral Equipment Using the optional peripheral device s outlined in this chapter and the many others available, you will be able to build your own applications for us e with the system, thereby better integrating the system into your business environ ment.
TANDBERG 8000 MXP 220 5.1 Interfaces 5.1.1 Video 5 Video Inputs: 2 video inputs supporting S-Video throu gh Mini-DIN connectors. 2 video inputs supporting comp osite signals through RCA conn ect ors. 1 VGA/DVI-I (DVI = Digital Video Interface, I = Integrated Digital & Analog) in pu t, analog or digital.
Peripheral Equipment 221 Levels: Composite: 1 Vpp, 75 ohm S-Video (Y/C): Y: 1 Vpp, 75 ohm C (PAL): 0.3 Vpp, 75 ohm C (NTSC): 0.28 Vpp, 75 ohm VGA formats supported on 'DVI-I o.
TANDBERG 8000 MXP 222 Supported DVI cables: TANDBERG supports DVI-D Single -Lin k , DVI- A and DVI-I Single-Link format cables. DVI-D cables transmit digital T.M.D.S. signal s, DVI-A cabl es transmit analog VGA signals a nd DVI-I cables can transmit either digital or anal og signals.
Peripheral Equipment 223 PC cable, VGA - DVI with integrated audio Signal name CONN. 1 CONN. 2 CONN. 3 CONN. 4 CONN. 5 Cable color DDC Clock 6 15 Orange DDC Data 7 12 White Vertical Sync 8 14 Yellow D.
TANDBERG 8000 MXP 224 5.1.2 Audio 6 Audio Inputs: 3 microphone inputs (balanced, 24V pha ntom powere d) via XLR connectors. 3 audio inputs (line level) via RCA connectors. All audio inputs are active by default. For further information, refer to chapter Audio .
Peripheral Equipment 225 Audio output connector specific ation : Connector label Audio outputs Signal type Unbala nced Connecto r (codec) Female RCA/phon o, sleeve-g round, centre-signal Output impedance 680 ohm s Max output level when set to maximum output level and volume control set to max.
TANDBERG 8000 MXP 226 5.1.3 Network Ethernet: 1 x Ethernet (RJ-45 Jack) LAN interface (10/ 100 M b) up to 4 or 6 Mbps depe nding on the bandwidth option installe d. To connect the system to a LAN, use the Ether net cable provided b y TANDBERG (or a standard Ethernet cable).
Peripheral Equipment 227 The pinout of the E1/T1 interface is: PRI Pinout Cros sov er PRI cable Pin-1 RX+ 4 Pin-2 RX- 5 Pin-4 TX- 1 Pin-5 TX+ 2 Note! TANDBERG recomm end s always using category 5 cabling. NET Interface: 1 x X.21 / V.35 / RS449 with 1 x RS366 Call Control up to 2 Mbps V35: V.
TANDBERG 8000 MXP 228 RS449: RS366: All balanced inputs and outputs (A an d B) use bala nced line signals according to V.11 (RS42 2) and single ended si gnal s in accordance with V.10 (RS 423). For balanced signals a "0" =low voltage is defined as terminal A positive with respe ct to terminal B.
Peripheral Equipment 229 All signals are electrically according to RS232. Cable length max: 5 meter X21:.
TANDBERG 8000 MXP 230 All balanced inputs and outputs (A an d B) use bala nced line signals according to V.11 (RS42 2) and single ended si gnal s in accordance with V.10 (RS 423). For balanced signals a "0" =low voltage is defined as terminal A positive with respe ct to terminal B.
Peripheral Equipment 231 5.1.4 Data port The data port(s) are imple mented as Data Comm unications Equipm ent (D CE). The connector used is female 9-pin D-sub s. The TANDBERG main camera is n orm ally connected to data port 2 and pin number 4 provides 12V DC / 1 Amps to the main camera.
TANDBERG 8000 MXP 232 5.2 Document Camera A document camera can be used for sho wing text, diagram s and a variety of graphical material as well as small three-dimensio nal obje cts. How to use a document camera with your system: 1. Connect the document camera to the Do c Cam input, if available, on the system.
Peripheral Equipment 233 5.3 DVD / VCR DVD/VCR Playback Mono For playback, connect a cable between Video Out on the VCR and Video In (VCR) on the system. Connect a cable between Audio Out on t he VCR a nd the Audio In (VCR) on the system. Choose VCR from the Presentation menu to activate the VCR in put .
TANDBERG 8000 MXP 234 5.4 Additional Cameras Extra fixed Cameras You can connect extra fixed camera s to your sy stem, for example, a whiteboard camera. Con nect the video output of the additional camera to one of the available Video inp uts on the system.
Peripheral Equipment 235 5.5 Additional Microphones If your environment is such that you require more than one microphone for you r room, e.g. you have a whiteboard at a distance from your table microphone, it is possible to con nect ad ditional microphones to your system.
TANDBERG 8000 MXP 236.
Peripheral Equipment 237 5.6 The TANDBERG DNAM and Speakers TANDBERG 6000 MXP Profile, T ANDBERG 6000 MXP, TANDBERG 7000 MXP, TANDBERG 8000 MXP and TANDBERG Maestro The TANDBERG Digital Natural Audio .
TANDBERG 8000 MXP 238 TANDBERG 6000 MXP Profile DNAM configuration Center Speakers + In tegrated Stereo Speakers The DNAM Amplifier*: 3 x 50W continuous average Center Out put Power (load specified by DNAM Ce nter Speakers). 2 x 50W continuous average Stereo Output Powe r (load specified by TANDBERG Loudspeaker Stereo Kit).
Peripheral Equipment 239 The DNAM Loudspeaker Cabinet (Center Spe aker s)*: 3-way Center Speaker system Frequency range 50Hz - 2 0kHz 2 x 130mm low- and midrange loudspeakers, 8 ohm s nomi.
TANDBERG 8000 MXP 240 The Mini-DNAM Loudspeaker Cabinet*: The Mini-DNAM speaker cabinet specification: 2 * 15W Stereo Speakers, high quality Frequency range 100Hz - 20kHz Enclosed MDF spea.
Peripheral Equipment 241 5.7 Stereo Speaker Kit Note that the following applies only for system s with a stereo S/PDIF output. The Stereo Speaker Kit provides an pair of floor-s tanding lou dsp eakers in addit ion to the built-in DNAM . (Standard equipment on TANDB ERG 8000 MXP).
TANDBERG 8000 MXP 242.
Peripheral Equipment 243 5.8 Telephone Add-On The system has a built in audio bri dge* that can br ing in Voice over IP (VoIP) telephony or normal telephone sites using ISDN. Note that this requires a system with mix ed audi o output (audio from local and far end ) and one audio input without integrated echo cancelli ng.
TANDBERG 8000 MXP 244 5.9 Dual Monitor Note that this requires a system with du al monitor vid eo output. TANDBERG 8000 MXP is a dual monitor system with the Dual Mo nitor option included.
Peripheral Equipment 245 5.10 XGA Monitors and Projectors (Optional) Some TANDBERG systems can be delivered with op tional single or dual TV/X GA monitors. It can also be connected to any DVI/VGA/PAL or NTS C display. Note that this requires a system with min imum one DVI-I output.
TANDBERG 8000 MXP 246 5.11 VESA Display Power Management Because of the tremendous amount of energy co ns um ed by monitors when operating, the system will reduce power consu m p tion and extend monitor lifecycle by su spending the (switch off) monitors and projectors when the syste m goes into sleep/standby.
Peripheral Equipment 247 5.12 Digital Monitor Power Management DMPM is monitor power management a pplied over the digital DVI interface. TANDBERG supports DMPM in softwar e F2 and ab ove. Six monitor power stat es are defined. Monitor On Power state Transmitter (TANDBERG codec) and receiver (Moni t or) a re powered and active.
TANDBERG 8000 MXP 248 5.13 Extended Display Identification Data (EDID) Extended Display Identification Data (EDID) is a VESA standard data format that will allow the system to communicate its ca pabilities, including vendor information like the supported VGA - formats and frequency range limits to a PC con ne cte d to the XGA/DVI input.
Peripheral Equipment 249 Tested and verified monitors, EDID & Timing Listed below are some of the monitors TANDBERG h ave tested an d verified against: ADI A715 Dell W1700 Dell W1900 EIZO L367 EIZ.
6 Appendices Appendices: Appendix 1: Technical Specification Appendix 2: Bandwidth Information Appendix 3: Environmental considerations Appendix 4: Guidelines for setting up videoconfe.
Appendices 251 6.1 Appendix 1 Technical Specification SYSTEM COMPONENTS 2 x 50" wide-screen plasma monitors, wireless remote control, Tracker, W.A.
TANDBERG 8000 MXP 252 NATIVE PAL: 4CIF (704 x 576 pixels), Digital Clarity Interlaced CIF (352 x 576 pixels), Natural Video CIF (352 x 288 pixels) QCIF (176 x 144 pixels) SQCIF (128 x 96 pixels) decod.
Appendices 253 IP AND PRI/BRI/SERIAL INTERFACE (V.35) Conference rates up to 6 Mbps Up to 6 video and 5 audio sites 4 sites @ 2 Mbps, 6 sites @ 768 (+telephone calls) Mix IP with ISDN-PRI, ISDN-BRI or Serial Inter face up to maximum conference rate DUOVIDEO / H.
TANDBERG 8000 MXP 254 6.2 Appendix 2 Bandwidth information for TANDBERG endpoints Model 8000MXP, 7000MXP 6000MXP, Maestro Bandwidth Point to point ISDN / IP Standard: 768 / 3072 Option: 1920 / 4096 St.
Appendices 255 4x768 video + no audio 4x512 video + 3 audio Rate Matching Yes Yes Dual Stream (DuoVideo / H.239) Yes Yes Secure Conference All bandwidths All bandwidths H.
TANDBERG 8000 MXP 256 Dual Stream (DuoVideo / H.239) Yes Yes Secure Conference All bandwidths All bandwidths H.264 Up to 768 Up to 768 Picture Mode MultiSite Not Available Not Available Model 550MXP B.
Appendices 257 6.3 Appendix 3 Environmental considerations This section explains how to carry out basi c adju s tments and simple tests to en sure that you send and receive the best possi ble image and audio qualit y when u sing your system.
TANDBERG 8000 MXP 258 6.4 Appendix 4 Guidelines for setting up videoconferencing rooms The following are a set of guidelines to consi der when either building a videoconferen cing room, or using an existing room for video conferencing. Lighting: Low Contrast desired for light intensity.
Appendices 259 The microphone should be placed at the front of the table to ensure that all speech will be detected. The best position for the micro phon e is at least 2 meters (6.5 feet) in front of the system on a plain, flat table with at least 0.3 meters (12 inche s) of table in f ront of the microphone.
TANDBERG 8000 MXP 260 6.5 Appendix 5 Security The system has several features both to prot ect fro m unauth orized use and sy stem access: Access Code: When Access Code is enabled, the user will be as ked to enter an access code before he/ she is able to make a call.
Appendices 261 IP Password By setting an IP Access Password on the s ystem, all access to the system using IP (Telnet, FTP and WEB) requires a pa ssword. This p assword can be enabled from telnet or dataport u sing the command: ippassword <ip-passwo rd >.
TANDBERG 8000 MXP 262 mechanisms employed by TANDBE R G are: AES, DES, H.233, H234 and H.235 (H235v3 & v2 for backwards compatibility) with extended Diffie Hellma n key distribution via H.
Appendices 263 6.6 Appendix 6 Using the file system It is possible to access a file sy stem within the TANDBERG sy stem by using ftp: DOS- window: ftp <IP-address of system >, or Web- browser: ftp:// <IP-address of system> Description of the different files: all.
TANDBERG 8000 MXP 264 6.7 Appendix 7 Web Interface It is possible to access and maintain the system remot ely via a local area network (LAN) usin g a standard Web-browser. Conne ct your syste m to a LAN with a Network cable. How to configure your system for web interface: 1.
Appendices 265 6.8 Appendix 8 (Not available on all TANDBERG systems) Connecting the system to PRI/T1 Using CSU adapter Connecting the system to the ISDN network via the E1/T1-inte rfa ce using an Adtran T1 ESF CSU ACE or equivalent CSU, will allow up to 1.
TANDBERG 8000 MXP 266 6.9 Appendix 9 Connecting the system to the Switched 56 network Using Telesync TS-256 SW56/ISDN adap ter Connecting the system to the SW56 net work u sing a Telesync Adapter is descri bed bel ow. There are different Telesync Adapters for different conf igurat ions of SW5 6 networks.
Appendices 267 6.10 Appendix 10 Connecting the system to ISDN using NT1 network adapters Connecting Connect the first ISDN cable from ISDN 1 on t he syst em to the S-interface on your first NT1 network adapte r. Con nect the other ISDN cables to the approp riate NT1 network adapters.
TANDBERG 8000 MXP 268 6.11 Appendix 11 (Not available with set top systems) WAVE II Camera Pinouts and Connectors 8-PIN RJ (shielded modular jack): This connector is u sed fo r the power and control signals to the main camera.
Appendices 269 6-PIN RJ (modular jack): This connector is u sed when cascading cameras: Control (out) sig nal and external camera detection. Note: It does not provide power for casca d ed camera.
TANDBERG 8000 MXP 270 Dimensions Front view: Sid e view : Re ar view : Underside vie w :.
Appendices 271 6.12 Appendix 12 Remote Control (TRC 3 / TRC4) The TANDBERG remote control transmits IR -signals usin g the following parameters: Protocol Siemens SDA2208 Reference frequency 485kHz Add.
TANDBERG 8000 MXP 272 Remote Control keycode map: Button codes Remote control (TRC 3 / TRC 4) Button codes Remote Control (TRC 3) Remote Control (TRC 4) Dec Hex Address Button name Dec Hex Address But.
Appendices 273 6.13 Appendix 13 Cisco CallManager registration Configuring an H.323 client on the CallManager 4.0 The registration of a H.323 client in CallM anager is supported on t he CallManager (CCM) 4. 0 software and forward. 1. To configure the CallManager with an H.
TANDBERG 8000 MXP 274 6.14 Appendix 14 Diagnostic Tools for IP To use these tools, will require u sing a P C and setting up a telnet session towards the syste m. Q.931 To show Q.931 trace during a call you n eed to issue the command ‘syslo g on’.One can get traces for RAS, Q.
Appendices 275 Function Port Typ e Gatekeeper Discovery (RAS) 1719 UDP Q.931 Call Setup 1720 TCP H.245* Range 5555-5574 TCP Video Range 2326-2405 UDP Audio Range 2326-2405 UDP Data/FECC Range 2326-240.
TANDBERG 8000 MXP 276 6.15 Appendix 15 System Upgrade Before starting the software upgrade of the TA NDBE RG MXP system, please make sure to have the new software file, (for instance s0500 00F 30.pkg ) a nd the Rel ease Key for this software available.
Appendices 277 Figure 1 3. Enter the Release key in the ‘Release Key’ field and press the ‘Install Software’ button..
TANDBERG 8000 MXP 278 A new page will now be displayed: Figure 2 4. Type in the path to where the new software file is stored, or sel ect the file by using the ‘Browse’ button. 5. The progress for the sw upgrade can be tracked by pressing the ‘telnet’ link in the help text box BEFORE pressing the install button.
Appendices 279 5. Type in your IP password (def ault is “TANDBERG”) a s pa ss word. 6. Type ‘put <software file name> and press Ente r. The new software file will now be uploaded to the TANDBERG MXP system. 7. When the software upload is com plete, end the ftp connection to the TANDBERG MXP system by typing ‘bye’ in the DOS prompt.
TANDBERG 8000 MXP 280 The following page will now be di splaye d: Figure 3 5. Enter the release key for the system to be upgraded in the ‘Rele ase Key’ field. If no release key is given, the Far End System will use the prev iously stored release key if possible.
Appendices 281 In the menu on the system under ‘Control Panel /System Information ’, the installed software should now be displayed as the ‘Software Versi on’.
TANDBERG 8000 MXP 282 6.16 Appendix 16 Declaration of Conformity.
Appendices 283 6.17 Appendix 17 Dimensions.
7 Glossary # 199 AV1: External input for the TANDBERG/LOEWE monitor. 2nd monitor: The second monitor of yo ur video conferencing system . The se cond monitor is normally placed on the right side of the first monitor.
Glossary 285 B Bandw idth: Decides the quality of the video call. High bandwidth gives high q uality. C Call Control Data Triggered: Uses TxData, RxData and clock signals o nly.
TANDBERG 8000 MXP 286 Diagnostics: Allows testing of individual system co mponents an d displ ays the current system settings. Digital ClarityTF: Participants enjoy presentations o f ex ceptionally high quality resolution video. Disconnect site: As a Chairma n, you get the option Disco nnect site.
Glossary 287 G G.711: Audio algorithm for normal qualit y audio (tel ephone quality, 3.1 kHz) The system will always have G.711 enabled. G.722: Audio algorithm for high quality audio (7 kHz). G.722.1: Audio algorithm for compressed high qu ality audio (7 kHz) G.
TANDBERG 8000 MXP 288 Main Camera: Your camera. Video input 1 Max call length: This feature will automatically end both incomin g and outgoing calls when the call time exceeds the length specified. Max channels: Indicates the maximum numbe r of channels the sy stem is allo wed to use on the E1/T1 interface.
Glossary 289 NR: Noise Reduction. Re duces constant background noise (e.g. noise from air-conditioning systems, cooling fans, etc. ). NSF: Non Standard Facility. NTSC: National Television System Committee. Video standard co rresponding to 4SIF. Primary used in USA, Japan and other countrie s.
TANDBERG 8000 MXP 290 Restricted call: A call to a 56 kbps network. By default t he system will dial an unrestricted call (a call to a 64 kbps network) and down speed to 56 kbps if necessary. S S-VHS: S-video S-video: The standard camera u se s on e of the S-video input s in the codec.
Glossary 291 Streaming TTL/Router Hops: Used for streaming d ata to limit how many ro ute rs the data should pass before it is rejected. Streaming Video Rate: Defines the Video strea ming rate from the system.
TANDBERG 8000 MXP 292 Welcome menu: The welcome menu di splays the main menu when you are o u tside a call. X XGA: extended Graphi cs Array (1024 x 768).
Index 293 8 Index A Access Co de......................................94, 119 Add Another Call........................................ 40 Additional mi cropho ne ............................. 235 Administrator Passwo rd ...........................135 Alert S peaker .
TANDBERG 8000 MXP 294 Postpone 1 hour ........................................ 48 Postpone 3 hours....................................... 49 Presentation Presentation Key ............................72, 146 Presentati on Menu .........................
Ein wichtiger Punkt beim Kauf des Geräts TANDBERG 8000 MXP (oder sogar vor seinem Kauf) ist das durchlesen seiner Bedienungsanleitung. Dies sollten wir wegen ein paar einfacher Gründe machen:
Wenn Sie TANDBERG 8000 MXP noch nicht gekauft haben, ist jetzt ein guter Moment, um sich mit den grundliegenden Daten des Produkts bekannt zu machen. Schauen Sie zuerst die ersten Seiten der Anleitung durch, die Sie oben finden. Dort finden Sie die wichtigsten technischen Daten für TANDBERG 8000 MXP - auf diese Weise prüfen Sie, ob das Gerät Ihren Wünschen entspricht. Wenn Sie tiefer in die Benutzeranleitung von TANDBERG 8000 MXP reinschauen, lernen Sie alle zugänglichen Produktfunktionen kennen, sowie erhalten Informationen über die Nutzung. Die Informationen, die Sie über TANDBERG 8000 MXP erhalten, werden Ihnen bestimmt bei der Kaufentscheidung helfen.
Wenn Sie aber schon TANDBERG 8000 MXP besitzen, und noch keine Gelegenheit dazu hatten, die Bedienungsanleitung zu lesen, sollten Sie es aufgrund der oben beschriebenen Gründe machen. Sie erfahren dann, ob Sie die zugänglichen Funktionen richtig genutzt haben, aber auch, ob Sie keine Fehler begangen haben, die den Nutzungszeitraum von TANDBERG 8000 MXP verkürzen könnten.
Jedoch ist die eine der wichtigsten Rollen, die eine Bedienungsanleitung für den Nutzer spielt, die Hilfe bei der Lösung von Problemen mit TANDBERG 8000 MXP. Sie finden dort fast immer Troubleshooting, also die am häufigsten auftauchenden Störungen und Mängel bei TANDBERG 8000 MXP gemeinsam mit Hinweisen bezüglich der Arten ihrer Lösung. Sogar wenn es Ihnen nicht gelingen sollte das Problem alleine zu bewältigen, die Anleitung zeigt Ihnen die weitere Vorgehensweise – den Kontakt zur Kundenberatung oder dem naheliegenden Service.
