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Xperia ray ST18i User guide.
Contents Important information ..................................................................6 Android™ – what and why? .........................................................7 Applications ...................................................
Communicating with your contacts ................................................... 40 Sharing your contacts ....................................................................... 40 Backing up contacts ..............................................
Switching between the speaker and the handsfree ........................... 67 Identifying radio tracks using TrackID™............................................. 67 Taking photos and recording videos ........................................ 68 Camera controls overview .
Troubleshooting ....................................................................... 104 My phone is not working as expected ............................................. 104 Resetting the phone .....................................................
Important information Please read the Important information leaflet before you use your mobile phone. Some of the services and features described in this User guide are not supported in all countries/regions or by all networks and/or service providers in all areas.
Android™ – what and why? An Android™ phone can perform many of the same functions as a computer. But you can also adjust it to better suit your needs, to receive the information you want, and have fun at the same time. You can add and delete applications, or enhance them to improve functionality.
Getting started Assembly To remove the battery cover • Insert the tip of your finger firmly into the opening on the bottom side of the phone, between the phone and the battery cover. Then lift up the cover slowly but firmly. Do not use sharp objects that may damage parts of the phone.
To attach the battery cover 1 Place the cover over the back of the phone so that the camera lens hole in the cover fits over the camera lens. 2 Press down firmly on all edges of the battery cover to make sure it gets attached tightly.
To pause an audio track from the lockscreen 1 To activate the screen, press the home key or briefly press the power key . 2 When the music player controls appear, tap . To change the currently playing audio track from the lockscreen 1 To activate the screen, press the home key or briefly press the power key .
Getting to know your phone Phone overview 5 7 6 8 3 2 14 9 11 10 13 12 18 19 15 17 16 14 1. Front camera lens 2. Ear speaker 3. Power key 4. Headset connector 5. Light sensor 6. Proximity sensor 7. Touch screen 8. Notification LED/Battery status 9. Menu key 10.
Using the keys Back • Go back to the previous screen • Close the on-screen keypad, a dialog box, an options menu, or the Notification panel Home • Go to the Home screen • Activate the screen i.
1 Plug the phone charger into a power outlet. 2 Plug one end of the USB cable into the charger (or into the USB port of a computer). 3 Plug the other end of the cable into the micro USB port on your phone, with the USB symbol facing up. The battery status LED lights up when charging starts.
• Set your synchronisation applications (used to synchronise your email, calendar and contacts) to synchronise manually. You can also synchronise automatically, but increase the synchronisation intervals. • Check the battery usage menu in the phone to see which applications use the most power.
To zoom • When available, tap or to zoom in or out. You may have to drag the screen (in any direction) to make the zoom icons appear. To zoom with two fingers • Place two fingers on the screen at once and pinch them together (to zoom out) or spread them apart (to zoom in).
To flick • To scroll more quickly, flick your finger in the direction you want to go on the screen. You can wait for the scrolling movement to stop by itself, or you can stop it immediately by tapping the screen. Sensors Your phone includes a light sensor and a proximity sensor.
The items in the bar at the bottom of the screen are always available for quick access. To go to the Home screen • Press . To browse the Home screen • Flick right or left. To share an item from your Home screen 1 Press to open your Home screen. 2 Touch and hold an item until it magnifies and the phone vibrates, then drag the item to .
To add a folder to the Home screen 1 From your Home screen, press . 2 Tap Add > Folder . 3 Enter a name for the folder and tap Done . Drag and drop an item on top of another item on your Home screen to create a folder automatically.
To open the Application screen • From your Home screen, tap . To browse the Application screen • Open the Application screen, then flick right or left.
To open a menu in an application • While using the application, press . A menu is not available in all applications. Rearranging your Application screen Move the applications around on the Application screen according to your preferences.
To open the Notification panel • Drag the status bar downwards. To close the Notification panel • Drag the tab at the bottom of the Notification panel upwards. To open a running application from the Notification panel • Tap the icon for the running application to open it.
Phone settings menu View and change your phone settings from the Settings menu. To access the phone settings 1 From the Home screen, tap . 2 Tap Settings . Typing text Use either the Phonepad or the on-screen keyboard to enter letters, numbers and other characters.
To enter text using the Phonepad When using the Phonepad, you can choose from two input options: • When appears in the Phonepad, tap each character key only once, even if the letter you want is not the first letter on the key. Tap the word that appears or tap to view more word suggestions and select a word from the list.
5 Paste text only appears when you have text stored on the clipboard. To edit text in landscape orientation 1 When you enter text, touch and hold the text field until Edit... appears. 2 Select the text you want to work with, then tap Edit... and select an option.
character candidates that started with that stroke are displayed in the candidate row. Using components is a fast method for entering complex characters. Pinyin input Select the required Pinyin letters, and the phone will make various proposals on the screen, according to the pronunciation rules of Mandarin.
To set the time zone 1 From your Home screen, tap . 2 Find and tap Settings > Date & time . 3 Unmark the Automatic time zone checkbox, if it is marked. 4 Tap Select time zone . 5 Select an option. To set the date format 1 From your Home screen, tap .
To adjust the idle time before the screen turns off 1 From your Home screen, tap . 2 Find and tap Settings > Display > Sleep . 3 Select an option. To turn off the screen quickly, briefly press the power key . To keep the screen active while the phone is charging 1 From the Home screen, tap .
Your phone supports a microSD™ memory card, which is used for media content. This type of card can also be used as a portable memory card with other compatible devices. Without a memory card you cannot use the camera, nor can you play or download music files and video clips.
To download Internet and messaging settings 1 From your Home screen, tap . 2 Find and tap Settings > Xperia™ > Internet settings . To view the current Access Point Name (APN) 1 From the Home screen, tap . 2 Find and tap Settings > More… > Mobile networks .
Network settings Your phone automatically switches between networks depending on available networks over different locations. Initially, your phone is configured to use the fastest mobile network mode available for data.
Calling Emergency calls Your phone supports international emergency numbers, for example, 112 or 911. You can normally use these numbers to make emergency calls in any country, with or without the SIM card inserted, if you are within range of a network.
To change the ear speaker volume during a call • Press the volume key up or down. To turn on the loudspeaker during a call • Tap . To mute the microphone during a call • Tap . To activate the screen during a call • Press . To enter numbers during a call 1 During a call, tap .
To call your voicemail service 1 From your Home screen, tap . 2 Find and tap Phone . 3 Touch and hold 1 . Multiple calls If you have activated call waiting, you can handle multiple calls at the same time. When it is activated, you will be notified by a beep if you receive another call.
To release a participant from a conference call 1 During an ongoing conference call, tap the button showing the number of participants. For example, tap 3 participants if there are three participants. 2 Tap next to the participant you want to release.
To access the list of accepted call recipients 1 From your Home screen, tap . 2 Find and tap Settings > Call settings > Fixed Dialing Numbers > Fixed Dialing Numbers . 35 This is an Internet version of this publication. © Print only for private use.
Contacts Use the Contacts application to store and manage all your numbers, email addresses, and other contact data in one place. Just tap on a contact to see all communications with that contact in one easy overview.
To transfer contacts to your new phone using PC Companion 1 Make sure that PC Companion is installed on your PC. 2 Open the PC Companion program on the PC, then click Contacts Setup and follow the instructions to transfer your contacts.
Contacts screen overview 2 1 7 6 5 4 3 1 Tap here to create a contact 2 Contact search field 3 Touch a contact to view its details 4 Icon shows contact's status on instant messaging services 5 Al.
To edit a contact 1 From the Home screen, tap , then tap . 2 Touch and hold the contact you want to edit, then tap Edit contact . 3 Edit the desired information. When you are finished, tap Done . To associate a picture with a contact 1 From your Home screen, tap , then tap .
To mark or unmark a contact as a favourite 1 From the Home screen, tap , then tap . 2 Tap the contact you want to add to or remove from your favourites. 3 Tap . Communicating with your contacts To search for a contact 1 From your Home screen, tap , then tap .
To export contacts to a SIM card 1 From your Home screen, tap , then tap . 2 Press , then tap Back up contacts > SIM card . 3 Mark the contacts you want to export, or tap Mark all if you want to export all your contacts.
Messaging Using text and multimedia messaging You can send and receive text messages from your phone using SMS (Short Message Service). If your subscription includes MMS (Multimedia Messaging Service), you can also send and receive messages that contain media files, for example, pictures and videos.
To delete a message 1 From your Home screen, tap , then tap Messaging . 2 Tap the desired conversation. 3 Touch and hold the message you want to delete, then tap Delete message > Yes . To delete conversations 1 From your Home screen, tap , then tap Messaging .
Email Use the Email application in your phone to send and receive emails through your regular email account or through your corporate account. Or you can do both. Your phone can handle several email accounts at the same time. You can set up these accounts to run through one combined inbox, or through separate inboxes.
To read your email messages 1 From your Home screen, tap . 2 Find and tap . The inbox of your default email account appears. If you want to check another email account that you have set up on your phone, tap the bar containing , and select the account you want to check.
To search for emails 1 From your Home screen, tap . Then find and tap . The inbox of your default email account appears. If you want to check another email account that you have set up on your phone, tap the bar containing , then select the account you want to check.
Using email accounts To add an extra email account in your phone 1 From your Home screen, tap . 2 Find and tap . 3 Press , then tap Settings . 4 Tap Add account . 5 Enter the email address and password, then tap Next . 6 If the settings for the email account cannot be downloaded automatically, complete the setup manually.
Timescape™ Timescape™ collects all your communications into one integrated view. Events updates appear as tiles in a chronological flow on the screen. Browse the files to get a snack-size preview of events before choosing to open them and view the full content.
To view all communication with a contact in Timescape™ 1 From your Home screen, tap . 2 Find and tap Timescape™ . 3 Tap a tile for an event related to a contact. 4 Tap . All communication with the contact appears. 5 Tap or flick the filter items at the bottom of the screen to view communication with the contact through other media.
PlayNow™ service You can use the PlayNow™ service to browse, purchase and download applications and games. The PlayNow™ service is not available in all countries. Before you download content Before you download, make sure that you have an Internet connection.
Getting organised Calendar Your phone has a calendar for managing your time schedule. To set the calendar view 1 From your Home screen, tap , then find and tap Calendar . 2 Press and select an option. To view multiple calendars 1 From your Home screen, tap , then find and tap Calendar .
To edit an existing alarm 1 From your Home screen, tap . 2 Find and tap Alarms . 3 Tap the alarm you want to edit. 4 Tap Time . 5 Scroll up or down to adjust the time.
To set alarms to sound when the phone is in silent mode 1 From your Home screen, tap . 2 Find and tap Alarms , then press . 3 Tap Settings . 4 Mark the Alarm in silent mode checkbox. To snooze an alarm when it sounds • When the alarm sounds, tap Snooze .
Synchronising data on your phone You can sync contacts, email, calendar events, and other information with your phone from multiple email accounts, synchronisation services and other kinds of accounts, depending on the applications installed on your phone.
Synchronising using SyncML™ Synchronise your phone with an Internet server using SyncML™. View and manage contacts, calendar and bookmarks from your phone just as easily as you would from a computer. To set up a SyncML™ account in your phone 1 From your Home screen, tap .
WLAN Using WLAN you can access the Internet wirelessly with your phone. Before using WLAN To be able to browse the Internet using a WLAN connection you need to search for and connect to an available WLAN network and then open the Internet browser. The signal strength of the WLAN network may differ depending on your phone's location.
Web browser Use your web browser to view and navigate web pages, add pages as bookmarks, and save pages for offline viewing. You can open up to 16 windows at the same time and switch among them easily. You can also request the desktop version of a web page if you don't want to view the mobile version.
To zoom in or out on a web page Use one of the following methods to zoom in or out on a web page: • Double-tap to zoom in on the web page, or double-tap again to zoom out. • Touch an area of the page with two fingers at once and spread them apart to zoom in, or pinch them together to zoom out.
To bookmark a web page 1 While you are viewing the web page, press . 2 Tap Save to bookmarks . 3 If desired, enter a short name for the web page and select where you want to save the bookmark. 4 When you're done, tap OK . To open a bookmark 1 When the browser is open, flick downwards on the screen to make the search and address bar appear.
To copy text from a web page 1 Touch and hold the text you want to copy until your phone vibrates. 2 Tap , then tap Copy . 3 To paste text into an email, text message or multimedia message, touch and hold the text field in the relevant application and tap Paste in the menu that appears.
To cancel an ongoing download 1 When your phone starts downloading a file, drag down the status bar and tap the file you are downloading. 2 Mark the checkbox beside the downloading file that you want to cancel. 3 Tap . Browser settings You can change the browser settings and customise your browser view.
To create text for auto-filling 1 When the browser is open, press . 2 Tap Settings > General . 3 Mark the Form auto-fill checkbox, if it is not already marked. 4 Tap Auto-fill text , then enter text that you want to use for auto-filling on web forms, for example, your name and address.
Music Get the most out of your music player. Listen to and organise music, audio books and podcasts you have transferred to your memory card from a computer, or purchased and downloaded from online stores. Install the Media Go™ application on your computer and transfer content to and from the memory card in your phone.
TrackID™ technology Use the TrackID™ music recognition service to identify a music track you hear playing in your surroundings. Just record a short sample of the song and you’ll get artist, title and album info within seconds. For best results, use TrackID™ technology in a quiet area.
To identify a track on the FM radio using TrackID™ 1 Connect a wired handsfree or a set of headphones to your phone. 2 From your Home screen, tap . 3 Find and tap FM radio . The available channels appear as you scroll through the frequency band. 4 While a song is playing on the FM radio, tap .
FM radio You can browse and listen to FM radio stations, and save them as favourites. You can listen to the radio either through a portable handsfree or headphones, or through the speaker in the phone. You have to connect a portable handsfree or headphones, as they work as the antenna for the FM radio.
Using your favourite radio channels You can save the radio channels you most frequently listen to as favourites. By using favourites you can quickly return to a radio channel. To save a channel as a favourite 1 When the radio is open, navigate to the channel that you want to save as a favourite.
Taking photos and recording videos Your phone camera is equipped with the highly sensitive Exmor R sensor, which enables sharp photos and videos even in low lighting conditions. Send your photos and videos to friends as multimedia messages, or upload them to a web service.
To take a photo by tapping the on-screen button 1 Activate the camera. 2 If the still camera is not selected, drag to . 3 To display all settings, press . 4 Tap Capturing method and select On-screen button if it is not already selected. 5 Point the camera towards the subject.
To turn on smile detection 1 Activate the camera. 2 If the still camera is not selected, drag to . 3 To display all settings, press . 4 Tap Smile detection and select a smile level. To take a photo using smile detection 1 When the camera is open and Smile detection is turned on, point the camera at your subject.
The camera automatically detects up to five human faces, indicated by frames on the camera screen. The camera automatically focuses on the nearest face. You can also select which face to focus on by tapping it on the screen. Touch and hold the camera screen, the white focus frame turns green when the focus is set.
Take a photo with the stabiliser turned off. This setting is only available in Normal capturing mode and Front camera capturing mode. Scenes Use the Scenes feature to quickly set up the camera for common situations using pre-programmed scenes.
2 megapixel picture size with 16:9 aspect ratio. Suitable for photos you want to view on widescreen displays. Self-timer With the self-timer you can take a photo without holding the phone. Use this function to take self-portraits, or group photos where everyone can be in the photo.
Use a plain background A plain background helps highlight your subject. Keep your lens clean Mobile phones are used in all kinds of weather and places, and carried in pockets and bags. This results in the camera lens becoming dirty and covered with fingerprints.
To customise the video camera settings panel 1 When the video camera is open, press to display all settings. 2 Touch and hold the setting you want to move and drag it to the desired position. If you drag the setting outside of the settings panel, the change is cancelled.
Infinity Use when recording videos from a distance. Focus is set on subjects far away. Subjects close to the camera may be blurred. Video size Adjust the video size for different formats HD 720p HD (High Definition) format with 16:9 aspect ratio. 1280×720 pixels.
Microphone Select whether to pick up the surrounding sound when recording videos. On Off Shutter sound Choose to turn on or turn off the sound when you record a video.
3D camera The 3D camera helps you take wide-angle, panoramic photos that capture more of the scene and add depth to the subject. 3D Sweep Panorama™ photos can be played back on a TV that supports 3D. To activate the 3D Camera • From your Home screen, tap , then find and tap .
To take a photo in Sweep Panorama™ mode 1 Activate the 3D camera. 2 Tap the icon on the top left of the screen, then select Sweep Panorama . 3 Tap and select the direction in which to pan. 4 Tap the screen to lock the focus and exposure. 5 Pan the camera steadily in the direction of the moving arrow.
Viewing photos and videos in Gallery Use Gallery to view photos and play videos that you’ve taken with your phone camera, or to view similar content that you've downloaded or copied to the memory card. In Gallery, you can also view photos and videos you've uploaded to an online service.
Working with albums You can rearrange your photos and videos within albums as well as move content between albums. To open an album in Gallery 1 From your Home screen, tap . 2 Find and tap Gallery . 3 Tap the album you want to view. The album opens displaying its photo and video content in a chronologically ordered grid.
To work with batches of photos or videos in Gallery 1 From your Home screen, tap . 2 Find and tap Gallery . 3 Open the album containing the content that you want to work with. 4 To activate selection mode, touch and hold one of the items that you want to work with.
To crop a photo 1 When you are viewing a photo in the photo viewer, press . 2 In the toolbar, tap More > Crop . 3 To adjust the crop frame, touch and hold the edge of the crop frame. When crop arrows appear, drag inward or outward to resize the frame.
To adjust the volume of a video • Press the volume key. To share a video 1 Open a Gallery album containing a video. 2 To activate selection mode, touch and hold an item that you want to work with. 3 Check the video or videos that you want to share. 4 Press .
Viewing photos in 3D Album In 3D Album you can view and play all photos taken with your 3D camera. To view your 3D photos in 3D Album 1 From your Home screen, tap . 2 Find and tap 3D Album . 3 Tap a 3D photo. 4 Flick left to view the next 3D photo in 3D Album.
Bluetooth™ wireless technology Use the Bluetooth™ function to send files to other Bluetooth™ compatible devices, or to connect to handsfree accessories. Turn on the Bluetooth™ function in your phone and create wireless connections to other Bluetooth™ compatible devices such as computers, handsfree accessories, and phones.
To pair your phone with another Bluetooth™ device 1 Make sure that the device you want to pair your phone with has the Bluetooth™ function activated and is visible to other Bluetooth™ devices. 2 From the Home screen, tap . 3 Find and tap Settings > Bluetooth .
To receive items using Bluetooth™ 1 Make sure there is a memory card in your phone. If you don't have a memory card inserted, you cannot send or receive items using Bluetooth wireless technology. 2 From your Home screen, tap . 3 Make sure that the Bluetooth™ function is on and is visible to other Bluetooth™ devices.
Connecting your phone to a computer Connect your phone to a computer and start transferring pictures, music and other file types. The easiest ways to connect are using a USB cable or Bluetooth wireless technology.
1 Computer : Use the Safely Remove Hardware feature to disable the USB cable connection. 2 Phone : Drag the status bar downwards, then tap Phone memory card connected . 3 Disconnect the USB cable from both devices. Computer instructions may vary depending on your operating system.
To transfer content using the Media Go™ application 1 Connect your phone to a computer using a USB cable. 2 Phone : Connected in Media transf. mode appears in the status bar. 3 Computer : The PC Companion application launches automatically. In PC Companion, click Media Go to start the Media Go™ application.
Using location services to find your position Use your phone to find out where you are. There are two methods: GPS and wireless networks. Enable the wireless networks option if you only need your approximate location, and want it fast. If you want a more exact position, and have a clear view of the sky, enable the GPS option.
Backing up and restoring Use the Backup and restore application to make backups of phone content to your memory card or online storage account. Such backups can be used to restore your content and some phone settings in cases where your data gets lost or deleted.
Locking and protecting your phone IMEI number Every phone has a unique IMEI (International Mobile Equipment Identity) number. To view your IMEI number 1 Turn off your phone, then remove the battery cover and battery. 2 Look for the 15- to 17-digit number on the label.
To unblock a locked SIM card 1 When SIM card locked appears, enter the PUK code. 2 Enter a new PIN code and tap OK . If you enter an incorrect PUK code too many times, the SIM card becomes blocked. If this happens, contact your service provider to get a new SIM card.
To create a screen lock password 1 From your Home screen, tap > Settings > Security > Screen lock > Password . 2 Enter a password. 3 If necessary, tap to minimise the keyboard. 4 Tap Continue . 5 Re-enter and confirm your password. 6 If necessary, tap to minimise the keyboard.
Updating your phone Update your phone to the most recent software version to get optimal performance and the latest enhancements. You can use the Update center application on your phone to run a wireless update or you can use the PC Companion application on a computer to run an update using a USB cable connection.
To download the PC Companion application from your phone 1 Connect your phone to a computer using a USB cable. 2 When prompted, follow the instructions in the phone to launch the installation of PC Companion on the computer. PC Companion can also be downloaded from www.
Phone settings overview Get to know the settings in your phone so that you can personalise them to your own requirements. More… Manage your wireless connections and connection settings. Call settings Configure settings for listening to and managing your voicemail, for example.
Status and notification icons overview Status icons The following status icons may appear on your screen: Signal strength No signal Roaming GPRS is available EDGE is available 3G is available Sending .
Problem with text message/multimedia message delivery New voicemail An upcoming calendar event A song is playing Problem with sign-in/sync The storage card is full The WLAN connection is enabled and w.
Application overview Alarm Set an alarm Browser Browse the web and download new programs and files Calculator Perform basic calculations Calendar Keep track of your appointments Camera Take photos and.
User support Access user support directly in your phone through the Support application. For example, you can open a User guide with instructions on how to use your phone. You can also get troubleshooting and other help from the Sony Ericsson support zone, and from our Customer support service.
Troubleshooting My phone is not working as expected If you experience problems with your phone, check these tips before you try anything else: • Restart your phone. • Remove and re-insert the battery and SIM card. Then restart your phone. • Update your phone.
I cannot transfer content between my phone and the computer, when using a USB cable The software or the USB drivers have not been properly installed. Go to www.sonyericsson.com/support for more detailed installation instructions and troubleshooting sections.
Recycle your phone Sony Ericsson recognizes the importance of recycling so that components and materials are reused. For information on how to recycle in your location, please visit www.sonyericsson.com/recycle/ . 106 This is an Internet version of this publication.
Legal information Sony Ericsson ST18i This User guide is published by Sony Ericsson Mobile Communications AB or its local affiliated company, without any warranty.
Index 3D Camera overview .......................................................... 78 screen .............................................................. 78 3D photos ................................................................ 85 deleting ....
HD (High Definition) video ....................................... 75 Home screen ........................................................... 16 customising ..................................................... 17 I icons .............................
MMS ................................................................ 28 still camera ...................................................... 70 Timescape™ ................................................... 49 video camera ...........................
Ein wichtiger Punkt beim Kauf des Geräts Sony Ericsson ST18i (oder sogar vor seinem Kauf) ist das durchlesen seiner Bedienungsanleitung. Dies sollten wir wegen ein paar einfacher Gründe machen:
Wenn Sie Sony Ericsson ST18i noch nicht gekauft haben, ist jetzt ein guter Moment, um sich mit den grundliegenden Daten des Produkts bekannt zu machen. Schauen Sie zuerst die ersten Seiten der Anleitung durch, die Sie oben finden. Dort finden Sie die wichtigsten technischen Daten für Sony Ericsson ST18i - auf diese Weise prüfen Sie, ob das Gerät Ihren Wünschen entspricht. Wenn Sie tiefer in die Benutzeranleitung von Sony Ericsson ST18i reinschauen, lernen Sie alle zugänglichen Produktfunktionen kennen, sowie erhalten Informationen über die Nutzung. Die Informationen, die Sie über Sony Ericsson ST18i erhalten, werden Ihnen bestimmt bei der Kaufentscheidung helfen.
Wenn Sie aber schon Sony Ericsson ST18i besitzen, und noch keine Gelegenheit dazu hatten, die Bedienungsanleitung zu lesen, sollten Sie es aufgrund der oben beschriebenen Gründe machen. Sie erfahren dann, ob Sie die zugänglichen Funktionen richtig genutzt haben, aber auch, ob Sie keine Fehler begangen haben, die den Nutzungszeitraum von Sony Ericsson ST18i verkürzen könnten.
Jedoch ist die eine der wichtigsten Rollen, die eine Bedienungsanleitung für den Nutzer spielt, die Hilfe bei der Lösung von Problemen mit Sony Ericsson ST18i. Sie finden dort fast immer Troubleshooting, also die am häufigsten auftauchenden Störungen und Mängel bei Sony Ericsson ST18i gemeinsam mit Hinweisen bezüglich der Arten ihrer Lösung. Sogar wenn es Ihnen nicht gelingen sollte das Problem alleine zu bewältigen, die Anleitung zeigt Ihnen die weitere Vorgehensweise – den Kontakt zur Kundenberatung oder dem naheliegenden Service.
