Benutzeranleitung / Produktwartung 860 des Produzenten Sierra
Zur Seite of 74
Serie s 830/84 0/860 In struction Man ual Tab le of Con tent s IM-83 /84/86 -H 0-1 Sierra Series 830/840/860 Side-Tra k ™ and Auto- T rak ™ Mass Flow Mete rs and C ontrollers Instruction Manual Part Num ber IM -8 3/84/86 Rev ision G .
Tab le of Con tent s Series 83 0/840/8 60 I n struction Man ual 0-2 IM-83 /84/86 -H Customer Notice Sierra Ins truments , Inc . is no t l iable for any d ama ge or pers onal injury , w hatso - ever , resu lt ing from the use of Sier ra Ins trumen ts s tandar d mass f low me ters or contro llers for oxygen g as.
Serie s 830/84 0/860 In struction Man ual Tab le of Con tent s IM-83 /84/86 -H 0-3 Rev ision F change s: Ad d w ir ing des ignations for 15-pin an d 2 0-pin conn ectors.
Tab le of Con tent s Series 83 0/840/8 60 I n struction Man ual 0-4 IM-83 /84/86 -H T ab le of Contents Chapter 1 Int roduction Int rod uc tio n.............................................................................. 1 -1 Us ing th is M an ua l.
Serie s 830/84 0/860 In struction Man ual Tab le of Con tent s IM-83 /84/86 -H 0-5 El ec tromagnetic Valves - Low and Medium Flow ... .... ... .... 4- 8 Ele ct rom ag ne tic Valv es - High Flow.................................. 4-9 Mo to r-Op e rat ed Ro ta ry V alve s .
Tab le of Con tent s Series 83 0/840/8 60 I n struction Man ual 0-6 IM-83 /84/86 -H List of T a bles 2-1 . Re comme nded Wi re G auge s ...............
Serie s 830/84 0/860 In struction Man ual Tab le of Con tent s IM-83 /84/86 -H 0-7 W ar nings and Ca utions Warnin g! Fol l o w Nationa l Electr i c Code or you r local code safe ty p ractices when w iring or conne cting t h i s un it to a po wer source .
Serie s 830/84 0/860 In struction Man ual Cha pter 1 In trodu ction IM-83 /84/86 -H 1-1 Chapt er 1 Introduc tion Sierra’s S ide- Trak ™ and Auto-Trak ™ mass flow mete rs and con- trollers are des igned to accurately measure and con trol f lows of process gas es.
Cha pter 1 In trodu ction Serie s 830/84 0/860 In struction Man ual 1-2 IM-83 /84/86 -H Throughout this manual, we use the wor d trans ducer as a ge- neric term to r ep r es ent all Side-Trak and Auto-Tra k mass flow meters and controller s .
Serie s 830/84 0/860 In struction Man ual Cha pter 1 In trodu ction IM-83 /84/86 -H 1-3 Safety Infor ma tion Caution and warning s tatements are used througho ut this book to draw your attent i on to import ant info rmation.
Cha pter 1 In trodu ction Serie s 830/84 0/860 In struction Man ual 1-4 IM-83 /84/86 -H The Ser ies 80 0 Flow S ensing Princ iple The operating p rinciple of Sierra’s Side-Trak and Auto-Trak flow meters and controller s is based on heat transfer and the first law of thermodynamics.
Serie s 830/84 0/860 In struction Man ual Cha pter 1 In trodu ction IM-83 /84/86 -H 1-5 Figu re 1-3. Se nsor Temp eratu re Di st ribu tion Figures 1-2 and 1-3 show the mass flow th r ough the sensor tube as inversely proporti onal to the temperature d if ferenc e of the coils.
Serie s 830/84 0/860 In struction Man ual Cha pter 2 In stalla t ion IM-83 /84/86 -H 2-1 Chapt er 2 Installat ion Quick- Insta llati o n Instr uct ions F or 830/84 0 L, M and H Mete rs An d C ontroll ers 1. NEV ER TE ST FO R LEAK S WI TH LI Q U I D LE AK D ETEC TO R .
Cha pter 2 In stalla t ion Series 83 0/840/8 60 In struc tion Ma nual 2-2 IM-83 /84/86 -H Installa tion O verview Side-Tr ak ™ and Auto-Trak ™ transducers are supplied with either compression, VCO, VCR or NP T process connections.
Serie s 830/84 0/860 In struction Man ual Cha pter 2 In stalla t ion IM-83 /84/86 -H 2-3 Installi ng the T r ans ducer Follow the insta llation instructions that are applicable to your trans- ducer’s process connection. For all NP T and 1/2-inch size fittings, see the piping r ec ommendations given on page 2-3.
Cha pter 2 In stalla t ion Series 83 0/840/8 60 In struc tion Ma nual 2-4 IM-83 /84/86 -H VCR Fitting s 1. Position the transducer with the flow direction arrow pointing downstream in the di r ection of flow . 2. Install new was hers compatible with the gas to be used.
Serie s 830/84 0/860 In struction Man ual Cha pter 2 In stalla t ion IM-83 /84/86 -H 2-5 Wiring t he T r ansduc er Side-Tr ak and Auto-Trak trans ducers require a +1 5, 0 , –15 VDC power supply and a r ea dout device. Additionally, controll ers require a s et point input (0- 5 VDC standard, 4-20 mA optional).
Cha pter 2 In stalla t ion Series 83 0/840/8 60 In struc tion Ma nual 2-6 IM-83 /84/86 -H Tab le 2-1. R ecomm ende d Wire Gaug es.
Serie s 830/84 0/860 In struction Man ual Cha pter 2 In stalla t ion IM-83 /84/86 -H 2-7 Wiring Trans ducers with 2 0-Pin Card-Edg e C onnectors Input Power Connections Figu re 2-2.
Cha pter 2 In stalla t ion Series 83 0/840/8 60 In struc tion Ma nual 2-8 IM-83 /84/86 -H Inpu t Sign al Co nnec ti on s (Con trolle rs Onl y) The 0- 5 VDC (4- 20 mA optional) set point comma nd input signal allows you to s et the flow to any desired value wit hin the r ange of the controller.
Serie s 830/84 0/860 In struction Man ual Cha pter 2 In stalla t ion IM-83 /84/86 -H 2-9 Valve Purge and Valve Off Connec tions (Cont rol lers Only) Depending on the valve vol t age , connect as shown below. COM Purge On Off Open collector output Valve Off On Off 1 2 3 4 5 6 7 8 9 10 A B C D E F G H I J 15 Volt Valve Figu re 2-6.
Cha pter 2 In stalla t ion Series 83 0/840/8 60 In struc tion Ma nual 2-10 IM-83 /84/86 -H Figu re 2-8. 20 -Pin Co nne ctor Pin De signation s Note: P rior to 2001, sierr a supplied separate cables for controllers and meters . These are now combined into one style for 830/840 devices and one style for 860M/C.
Serie s 830/84 0/860 In struction Man ual Cha pter 2 In stalla t ion IM-83 /84/86 -H 2-11 Wiring Trans ducers with 1 5-Pin D-Connecto rs Input Power Connect i ons Figu red 2-9 . Inpu t Pow er (15-Pin D-Conn ecto r) Note: Use separate, dedicated wires for pins 9 and 10 to the power su ppl y com- mon on meters and pins 9,10 and 3 on controllers.
Cha pter 2 In stalla t ion Series 83 0/840/8 60 In struc tion Ma nual 2-12 IM-83 /84/86 -H Input Si gnal Connect i ons (Controllers Only) A 0-5 VDC (4-20 mA optional) set point command input signal al- lows you to s et the flow to any desired value within the range of the controller.
Serie s 830/84 0/860 In struction Man ual Cha pter 2 In stalla t ion IM-83 /84/86 -H 2-13 Valve Purge and Valve Off Connec tions (Cont rol lers Only) Depending on the valve vol t age , connect as shown below. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Purge On Off Open collector output Valve Off On Off 15 Volt Valve COM Figu re 2-13 .
Cha pter 2 In stalla t ion Series 83 0/840/8 60 In struc tion Ma nual 2-14 IM-83 /84/86 -H Figu re 2-15 . 15-P in D-Co nnec tor Pin A ssignm en ts Note: P rior to 2001, Sierr a supplied separate cables for contro ller s and meters.
Serie s 830/84 0/860 In struction Man ual Cha pter 2 In stalla t ion IM-83 /84/86 -H 2-15 Motor-Oper a ted Va lve Circular 1 0-Pin Conne c tor Figu re 2-16 .
Serie s 830/84 0/860 In struction Man ual Cha pter 3 O perat ion IM-83 /84/86 -H 3-1 Chapt er 3 Operation This chapter covers t rans ducer operation and contr oller features available on Sierr a ’ s Side-Trak ™ and Auto-Trak ™ models.
Cha pter 3 O perat ion Serie s 830/84 0/860 In struction Man ual 3-2 IM-83 /84/86 -H Mass F low Co ntroll er Operati on Electromagnet ic V a lve Co ntrollers When the transducer is installed and the system has undergone a complete leak check: 1. Make sure the set point is zero before apply ing po wer.
Serie s 830/84 0/860 In struction Man ual Cha pter 3 O perat ion IM-83 /84/86 -H 3-3 Motor-Oper a ted Rotary Valve C ontroll ers When the transducer is installed and the system has undergone a complete leak check: 1. Make sure the valve set point is zero before applying power.
Cha pter 3 O perat ion Serie s 830/84 0/860 In struction Man ual 3-4 IM-83 /84/86 -H Mass F low Co ntroll er Feature s Over-Range a nd Co ld S ensor Lockout Circuit Side-Tr ak M odels incorporate an over - range circuit which disables the output s ignal when the sens or is heating to its normal operating range, or if an over flow condition exis ts.
Serie s 830/84 0/860 In struction Man ual Cha pter 3 O perat ion IM-83 /84/86 -H 3-5 On-Off Contro l and Soft Sta rt Option On-off cont rol is provided for all models equipped with an elec- tromagnetic valve. This f eatu r e is available by connecting a man- ual on-off switch to the transducer connector as shown in Chapter 2 .
Cha pter 3 O perat ion Serie s 830/84 0/860 In struction Man ual 3-6 IM-83 /84/86 -H Valve Purg e Funct ion Electromagnetic valves are driven with either 15 or 30 volts de- pending on the range and p r es sure. In general , unit s below 10 slpm have the 15 vol t valve.
Serie s 830/84 0/860 In struction Man ual Cha pter 3 O perat ion IM-83 /84/86 -H 3-7 terial Saf ety Data Sheet m us t be enclose d with t he unit upon it s r e- turn.
Serie s 830/84 0/860 In struction Man ual Cha pter 4 M aintena nce IM-83 /84/86 -H 4-1 Chapt er 4 Mainten ance Side-Tr ak ™ and Auto-Trak ™ transducers es sentially r equire no scheduled maintenance other than periodic flow path cleaning if the gas is dirty.
Cha pter 4 M aintena nce Series 83 0/840/8 60 In struc tion Ma nual 4-2 IM-83 /84/86 -H Figu re 4-1. Lo w F low T r ansdu cer LFE C lean ing Low Flow Transducers: The L F E is acce ssed by unscrewing the main inl et fitting and re- moving it fr om the flow body.
Serie s 830/84 0/860 In struction Man ual Cha pter 4 M aintena nce IM-83 /84/86 -H 4-3 Figu re 4-2. Me diu m Flow Tran sducer LFE Cle aning Medium Flow Transducers: In the medium flow body, the LFE ass embly consists of the honey- comb laminar flow element, inlet screen, 0.
Cha pter 4 M aintena nce Series 83 0/840/8 60 In struc tion Ma nual 4-4 IM-83 /84/86 -H Figu re 4-3. H igh Flo w Tra nsdu c e r LFE Cleanin g High Flow Transducers: The high flow LFE is similar to the honeycomb ele ment use d in the medium fl ow body but larger in di ame ter.
Serie s 830/84 0/860 In struction Man ual Cha pter 4 M aintena nce IM-83 /84/86 -H 4-5 Figu re 4-4. NP T Tra nsdu cer LFE Clea ning NPT-Type Transducers: The NPT f low body is comprise d of a sta inless steel pipe ter mi - nated on either end by an end cap sealed with an O-ring.
Cha pter 4 M aintena nce Series 83 0/840/8 60 In struc tion Ma nual 4-6 IM-83 /84/86 -H Sensor Maint enance The sensor tube is s traight and has a relatively large , 0.
Serie s 830/84 0/860 In struction Man ual Cha pter 4 M aintena nce IM-83 /84/86 -H 4-7 Sen sor Elec trica l Tes t To check the elec trical integrity of the sens or windings: 1. Remove the unit from the system. 2. Remove the two 4-40 Phillips head s crews located on top of the electronics enclosure and slide the enclosure up and off.
Cha pter 4 M aintena nce Series 83 0/840/8 60 In struc tion Ma nual 4-8 IM-83 /84/86 -H Valve Maint enance Electromagnetic valves may require spring-tension adjustments for various reasons (See Valve Adjust Pr ocedure ) . No maintenance is required under normal operating conditions other than an occa- sional cleaning.
Serie s 830/84 0/860 In struction Man ual Cha pter 4 M aintena nce IM-83 /84/86 -H 4-9 4. The s mall circuit board may be separated from the main board to ease removal of the coil. To separate, first remove the plastic #4 mounting sc rew located in the center of the main circuit board and caref ully pull the two boards apart.
Cha pter 4 M aintena nce Series 83 0/840/8 60 In struc tion Ma nual 4-10 IM-83 /84/86 -H 3. Unscrew the coil cove r with a 11/16 inch wrench. Remove the coil and coil enclos ure. Note the location of any wa shers or space rs for re-assembly. 4. The s mall circuit board may be separated from the main board to ease removal of the coil.
Serie s 830/84 0/860 In struction Man ual Cha pter 4 M aintena nce IM-83 /84/86 -H 4-11 Motor-Oper a ted Rotary Valves The electronic compone nts in the Model 840 moto rized valve f low controllers requir e no maintenance with the exception of the motor, which requires r epla cement when its se rvice lif e h as ended.
Cha pter 4 M aintena nce Series 83 0/840/8 60 In struc tion Ma nual 4-12 IM-83 /84/86 -H 840 L, M and H ser ies Valve Adjustm en t Procedure The Si er r a 840 L, M and H (low, medium or high-flow units) con - trol the flow with a proportional electromagnetic valve that is set up for certain p r oce ss conditions.
Serie s 830/84 0/860 In struction Man ual Cha pter 4 M aintena nce IM-83 /84/86 -H 4-13 the no-leak conditi on) . Now, adjust this screw cloc kwise one quar- ter tur n pas t this point, tigh t en the locknut and replace the cap. Apply power and tes t the controller for proper operation.
Cha pter 4 M aintena nce Series 83 0/840/8 60 In struc tion Ma nual 4-14 IM-83 /84/86 -H slowly, 1/8 turn at a ti me and observe until the desired voltage is obtained. 4. Now apply a 5% se tpoint signal and con fi rm that the voltage does not drop below 11 volts on the 30-volt circuit or 6 volts on the 15- volt circuit.
Serie s 830/84 0/860 In struction Man ual Cha pter 4 M aintena nce IM-83 /84/86 -H 4-15 T ran sduce r Cali bration Calibration of Sierr a’s flow meters and controllers requires a cali- bration standard of at leas t equal accuracy and prefe rably an order of magnitude o f at least four times better than the trans ducer.
Serie s 830/84 0/860 In struction Man ual Cha pter 5 T rouble shooting IM-83 /84/86 -H 5-1 Chapt er 5 T roublesh ooting This chapter i s provided to help locate the caus e of a transduce r failure. It is not intended to be an all inclusive repair m anua l.
Cha pter 5 T rouble shooting Serie s 830 /840/86 0 In struc ti on Man ual 5-2 IM-83 /84/86 -H Flow M eters a nd Flow Control lers w ith Electro magne tic V al ves Problem Possib le Cause Soluti o n No.
Serie s 830/84 0/860 In struction Man ual Cha pter 5 T rouble shooting IM-83 /84/86 -H 5-3 Flow C ontroll ers with Motor-o perate d Rota ry V al ves Problem Possib le Cause Soluti o n Valve “hunts.
Cha pter 5 T rouble shooting Serie s 830 /840/86 0 In struc ti on Man ual 5-4 IM-83 /84/86 -H Ret urnin g Equipment to the Fact ory Factory Calib ra tion— All Models Sierra Instr uments maintains a fully-equipped calibration laboratory.
Serie s 830/84 0/860 In struction Man ual Cha pter 5 T rouble shooting IM-83 /84/86 -H 5-5 RETURN ADDRESS : Sierra I nstruments, Inc. Attentio n : Fac t ory Servic e Center 5 Harris Court, Buildi n g L Monterey, CA 93940 USA CUSTOMER SERVI CE AND SUPP ORT INFORMAT ION: Email Technical Support: service@sierrainstrume nts.
Serie s 830/84 0/860 In struction Man ual App endix A IM-83 /84/86 -H A-1 Appen dix A Conversion F ormulas an d Gas T ables Conversion of Flow Rate to Other T and P Conditions The f low rate of your transducer is referenced to certain “standard” conditions of t empe rature and pres sure.
App endix A Serie s 830/84 0/860 In struction Man ual A-2 IM-83 /84/86 -H 14.7 460 + 100 Q 2 = (10.00) = 3.47 l m 14.7 + 30 460 + 70.
Serie s 830/84 0/860 In struction Man ual App endix A IM-83 /84/86 -H A-3 Calculating F or a S ingle Gas The f ollowing tables provide K-factors and thermodyna mic prop- erties of gas es commonly used with mass flow m et ers and control- lers. The purpose of these tables is two-fold: 1.
App endix A Serie s 830/84 0/860 In struction Man ual A-4 IM-83 /84/86 -H Where: H = The constant amount o f heat applied to t he s ensor tube, m = The mass flow rate of the gas (gm/min) • C ρ = Th.
Serie s 830/84 0/860 In struction Man ual App endix A IM-83 /84/86 -H A-5 For our purposes, we want the ratio of the flow rate, Q 1 , f o r an ac- tual gas to t he flow rate of a reference gas, Q 2 , which will produce the same output volt age in a particular mass flow meter or control- ler.
App endix A Serie s 830/84 0/860 In struction Man ual A-6 IM-83 /84/86 -H Calculating Dual Gas Mixtur es Equation ( 6 ) is used for gas mixtures, but we must c alculate N/ ρ C p for the mixture .
Serie s 830/84 0/860 In struction Man ual App endix A IM-83 /84/86 -H A-7 Gas T a ble s and K-f actors Actua l Gas Che mical Symb ol K-facto r Relative N2 Cp (Cal/g ) Den sity (g/l) @ 0° C Elastom er O-ring* Valve Seat Ace tylene C 2 H 2 .58 .4036 1.
App endix A Serie s 830/84 0/860 In struction Man ual A-8 IM-83 /84/86 -H Actua l Gas Che mical Symb ol K-facto r Relative N2 Cp (Cal/g ) Den sity (g/l) @ 0° C Elastom er O-ring * Valve Se at Dichlo romethylsilan e (CH 3 ) 2 SiCl 2 .25 .1882 5.758 KR Dichlo rosilane SiH 2 Cl 2 .
Serie s 830/84 0/860 In struction Man ual App endix A IM-83 /84/86 -H A-9 Actua l Gas Che mical Symb ol K-facto r Relative N2 Cp (Cal/g ) Den sity (g/l) @ 0° C Elastom er O-ring * Valve Se at Methy l Merca ptan CH 3 SH .52 .2459 2.146 KR Methy l Tr ichlorosilan e (CH 3 ) S iCl 3 .
Serie s 830/84 0/860 In struction Man ual App endix B Spec if ica tion s IM-83 /84/86 -H B-1 Appen dix B Product S pecif ications Operating Sp ecifications Gases All clean g ases ; specify w he n or d.
App endix B Spec if ica tion s Series 83 0/840 / 860 In struction Man ual B-2 IM-83 /84/86 -H 840/860C (h igh) ...... 100 a nd 200 s lm: + 15 VDC @ 8 0 mA, 1.2 watts and - 15 VDC @ 760 m A, 1 1 .4 wa tts; 300, 400 and 500 sl m : +1 5 VDC @ 830 mA, 12.
Serie s 830/84 0/860 In struction Man ual App endix B Spec if ica tion s IM-83 /84/86 -H B-3 Control Range 840/860C ........ ....... ..2 to 100% of fu ll s cale; valve s huts w hen flow drops below 2% 840 (NPT) .
App endix B Spec if ica tion s Series 83 0/840 / 860 In struction Man ual B-4 IM-83 /84/86 -H and valve plug s tandard; Neopre n e, 4079 Kal-Rez (or eq uival ent) and other el astomers avai lable on sp e cial order; PFA T e flon v a lve lug available 840 (NPT).
Serie s 830/84 0/860 In struction Man ual App endix B Spec if ica tion s IM-83 /84/86 -H B-5 T ran sduce r Mou nting D imension s All dim ensio ns are inches, millime ters are i n paren t hes es. C ertified d rawing s are avail- able on reque st. Shad ed por tion of d imen si ona l dr awings i nd icates control le r models.
App endix B Spec if ica tion s Series 83 0/840 / 860 In struction Man ual B-6 IM-83 /84/86 -H Medium Flow Body Flow Ra nge, slpm 0–15 0–30 0–50, 100 0–100 Process Tubing .25 or .375 (6.4 or 9.5) .25 or .375 (6.4 or 9.5) .25 or .375 (6.4 or 9.5) .
Serie s 830/84 0/860 In struction Man ual App endix B Spec if ica tion s IM-83 /84/86 -H B-7 High Flow B ody Flow Ra nge, slpm 0–100 0–200 0–300 0–400 0–500 Process Tubing .375 or .50 (9.5 or 12.7) .375 or .50 (9.5 or 1 2 .7) .50 (12.7) .50 (12.
App endix B Spec if ica tion s Series 83 0/840 / 860 In struction Man ual B-8 IM-83 /84/86 -H.
Serie s 830/84 0/860 In struction Man ual App endix B Spec if ica tion s IM-83 /84/86 -H B-9 NPT Flow B ody 830 Flow Rang e, slpm 0–50 0–100 0–200 Inlet FNPT 1-inch 1.5-inch 2-inch Outlet FNPT 1-inch 1.5-inch 2-inch Dim. D 4.95 (125.7) 5.95 (151.
App endix B Spec if ica tion s Series 83 0/840 / 860 In struction Man ual B-10 IM-83 /84/86 -H NPT Flow B ody 840 Flow Rang e, slpm 0–50 0–100 0–200 Inlet FNPT 1-inch 1.5-inch 2-inch Outlet FNPT 3/4-inch 3/4-inch 1.5-inch Dim. A 2.92 (74.2) 4.30 (109.
Serie s 830/84 0/860 In struction Man ual App endix B Spec if ica tion s IM-83 /84/86 -H B-11.
Ein wichtiger Punkt beim Kauf des Geräts Sierra 860 (oder sogar vor seinem Kauf) ist das durchlesen seiner Bedienungsanleitung. Dies sollten wir wegen ein paar einfacher Gründe machen:
Wenn Sie Sierra 860 noch nicht gekauft haben, ist jetzt ein guter Moment, um sich mit den grundliegenden Daten des Produkts bekannt zu machen. Schauen Sie zuerst die ersten Seiten der Anleitung durch, die Sie oben finden. Dort finden Sie die wichtigsten technischen Daten für Sierra 860 - auf diese Weise prüfen Sie, ob das Gerät Ihren Wünschen entspricht. Wenn Sie tiefer in die Benutzeranleitung von Sierra 860 reinschauen, lernen Sie alle zugänglichen Produktfunktionen kennen, sowie erhalten Informationen über die Nutzung. Die Informationen, die Sie über Sierra 860 erhalten, werden Ihnen bestimmt bei der Kaufentscheidung helfen.
Wenn Sie aber schon Sierra 860 besitzen, und noch keine Gelegenheit dazu hatten, die Bedienungsanleitung zu lesen, sollten Sie es aufgrund der oben beschriebenen Gründe machen. Sie erfahren dann, ob Sie die zugänglichen Funktionen richtig genutzt haben, aber auch, ob Sie keine Fehler begangen haben, die den Nutzungszeitraum von Sierra 860 verkürzen könnten.
Jedoch ist die eine der wichtigsten Rollen, die eine Bedienungsanleitung für den Nutzer spielt, die Hilfe bei der Lösung von Problemen mit Sierra 860. Sie finden dort fast immer Troubleshooting, also die am häufigsten auftauchenden Störungen und Mängel bei Sierra 860 gemeinsam mit Hinweisen bezüglich der Arten ihrer Lösung. Sogar wenn es Ihnen nicht gelingen sollte das Problem alleine zu bewältigen, die Anleitung zeigt Ihnen die weitere Vorgehensweise – den Kontakt zur Kundenberatung oder dem naheliegenden Service.