Benutzeranleitung / Produktwartung CLP-300 Series des Produzenten Samsung
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COLOR LASER PRINTER User’s Guide CLP-300 Series.
1 This manual is provided for information purposes only . All inf orm ation included here in is subjec t to change without not ice. Sam sung Electroni cs is not responsible for any changes, direct or i ndirect, arising fr om or rela ted to use of t his manual.
2 C ONT ACT SAMSUNG WORLDWIDE If you have any comments or questions regarding Samsung products, contact the Samsung customer care center . Country Customer Ca re Center Web S i te ARGENTINE 0800-333-3733 www .samsung.com/ ar AUSTRALIA 1300 362 60 3 www .
3 C ONTENTS 1.Introduction Special Fea tures ............. .... ................................ .... ................................ .... ..................... ... ... 1.1 Printer Com ponents ............. .... ................................ .... .
4 Cleaning the Printe r ......................... ................................ .... ................................ .... ............... 5.7 Cleaning the Outsid e o f the Printer ....................... .... ......................................
i Import ant Precauti ons and Safety Information Wh en usin g this m achin e, thes e basic safety precau tions should alway s be foll owed to redu ce risk of fir e, electric shock, an d injury to peo ple: 1 Read and unde rstan d all ins tru cti ons. 2 U se com m on sens e wh en ever op era tin g ele ctr ica l app lia nc es .
ii Ozone Saf ety During nor mal operation, this machine prod uces ozone. The ozone pr oduced doe s not pre sent a ha zard to the oper ator . Howeve r , it is adv isa bl e th a t the machin e b e oper ate d in a we ll ventilated area. If you need addi tional inf ormation about ozone , please contact your nearest Samsung dealer .
iii Declaration o f Conform ity (European Countries) Approvals and Certifications The CE marking a pplie d to thi s product symboli ses Samsung Electroni cs Co.
iv.
Introduction 1. 1 1 Introduction Congratulations on the purchase of your pri nter! This cha p t e r incl udes : • Special Featur e s • Print er Compon ents • Understand ing th e Contr ol Pane l Special Features Y our new printer is equippe d with several special features t hat will improve pri nt quali ty .
Introduction 1. 2 Printer Components These are th e m ain componen ts o f yo u r printe r . Note th at a ll ill ustrations on t his User ’s Guide are f rom the CL P-300N and that som e pa rts m ay be differen t from your printer .
Introduction 1. 3 Understandi ng the C ontrol Panel LEDs To n e r L E D s Status LED Tone r LEDs Descrip tion lights green All LE Ds off The printe r is ready to print. slowly blinks green All LEDs off The printer i s receiving data from the computer .
Setting Up Your Printer 2. 1 2 Setting Up Your Printer This chapter gives you step-by -step instructions for setting up your printer . This cha p t e r incl udes : • Unpa cki ng • Installi ng the .
Setting Up Your Printer 2. 2 Installing the Toner Ca rtridges 1 Open th e fr ont co ver . 2 Pull and remove the pa per prot ecting the i maging uni t. 3 R e mo ve four dumm y caps which are on the toner cartri dge entrances of the imagi ng unit. When you remov e the dummy cap from the cartridge , lift the handle up and pull it out.
Setting Up Your Printer 2. 3 7 Gr asp the to n e r ca rtridg e s an d align th em with the slots inside the p rinter . Insert them into their corresponding slots until they cl ick into place. 8 Close the front co ver . Make sur e that the cover is securely closed.
Setting Up Your Printer 2. 4 5 Flex t he pape r sheets back an d fort h to sep arate the pa ges and then f an the m while hol ding one e dge. T ap the edges of the sta ck on a fl at surface to ev en it up.
Setting Up Your Printer 2. 5 Changing the Size of the Paper in the Tray T o change the tr ay size to other size, you must adjust the pape r length guide properly . 1 Pull the tr a y ou t o f the pr inter . Op en th e p ap er co v er and remove paper from the tray if necessary .
Setting Up Your Printer 2. 6 Connecting a Printer Cable For Local Printing T o print from your computer in a local en vironment, you need to connect your printer to the co mputer with a Univ ersal Serial Bus (USB) cable. N OTE : Connecting the printer to th e USB port of the computer requires a certified USB cable.
Setting Up Your Printer 2. 7 Turning the Printer On 1 Plug the power co rd into t he power recept acle on the r ear of the pr inte r . 2 Plug the othe r end int o a prop erly gr ounded AC outl et and turn on t he power . C AUTION : If t her e is a cracking sound, re-i nstall the imag ing u nit.
Setting Up Your Printer 2. 8 Installing the Printer Software You must install s oftware usi ng the supplie d printer driver CD aft er you have set up your pri nter a nd connec ted i t to your comput er.
Using Pr in t Ma ter ials 3. 1 3 Using Print Materials This chapter desc ribes the types of paper you can use with your printer and h ow to prope rly load pa per in the tra y for the be st print qu a lity .
Using Pr in t Ma ter ials 3. 2 Verifying the Output Location The printer has th e outp ut tr ay that collects pap e r face- d ow n, in c o rrect orde r . N OTES : • If you continuo usly print many pages, t he surface of the output tr ay ma y be co m e hot.
Using Pr in t Ma ter ials 3. 3 Print ing o n Specia l Print M aterials Printing on Envelopes • Only use envelopes re commended for your print er . Before loading en velopes in the tr ay , mak e sure that they are undamag ed and are not stuck together .
Using Pr in t Ma ter ials 3. 4 Printing on Transparencies • Place the m on a flat surface after re m o v i ng th e m fr om th e mach i ne. • Do no t lea ve them in the tr ay for long pe r iod s of tim e. D u st and dirt m ay a c cum ulate on them resulting in spotty print ing.
Using Pr in t Ma ter ials 3. 5 Printi ng on Card Stock or Cu stom-sized Mate rials • Postcards, 3in by 5in ( index) card s, and other c ustom-sized materia ls can be pr inte d with your pri nter . The mini mum size is 3in b y 5in (76mm by 127mm) and the maxi mum size is 8.
Basic Printing 4. 1 4 Basic Printing This chapter explains common printing tasks. • Printing a Docu m en t • Canceling a Pri nt Job Printing a Document This printer all ows you to print from v arious Windows applicatio ns, a Macintosh computer , or a Linux system.
Maintai ning Your Prin ter 5. 1 5 Maintaining Y our Printer This chapter provi des information for maintaining your printer and the toner cartri dges. This cha p t e r incl udes : • Printing a Confi.
Maintai ning Your Prin ter 5. 2 Managing Toner Cartridges Toner Cartridge Storage T o get the m ax im um results from a to n er car tridge , k eep the foll owing guide lines in mi n d: • Do not remove toner cart ridges from the ir packages until you are ready to use them.
Maintai ning Your Prin ter 5. 3 4 Gr asp the to n e r ca rtridg e an d align it w ith the corresponding slot i nside the printer . Insert i t back into its slot until it cl icks into plac e. N OTE : If ton er gets o n yo u r clothi ng, wip e it off w ith a d ry cloth and wash i t in co ld wa ter .
Maintai ning Your Prin ter 5. 4 6 Remov e the ca rtri dge cap. N OTE : If ton er gets o n yo u r clothi ng, wip e it off w ith a d ry cloth and wash i t in co ld wa ter . Hot water s ets ton er into fabric. 7 Gr asp the to n e r ca rtridg e an d align it w ith the corresponding slot inside the printer .
Maintai ning Your Prin ter 5. 5 5 Extend the top handle on the i maging u n it an d the n use it to pull the im aging unit out of the printe r com p lete ly . 6 T ake a new im ag ing unit ou t o f its package. R emove the protective devices on both sides of the imaging unit and the paper p rotecting t he surface o f the imaging uni t.
Maintai ning Your Prin ter 5. 6 Replacin g the Waste Ton er Containe r The life of the w aste toner container unit is appro ximately 1,250 pages for ful l color 5% image or 5,000 pages for black.
Maintai ning Your Prin ter 5. 7 Cleaning the Printer During the pr inti ng process, particl es of paper , toner , and dust can accumulate inside the printer . Ove r time, this build-up can cause print quality problems such as toner specks or smearing .
Maintai ning Your Prin ter 5. 8 7 Push the imaging unit unt il i t sounds 'cl ick' in to t he print er . 8 Close the fr ont co ver firmly . C AUTION : If the front co v er i s not com pletely closed, the printer will not operate. 9 Plug the power co rd in and t urn the pri nter on.
Solvin g Prob lems 6. 1 6 Solving Problems This chapter provides helpful information for what to d o if you encounter an error whi le using your pr inter .
Solvin g Prob lems 6. 2 Solving G eneral Print ing Problems F or p rob lem s w ith the o pe r ation of your printer , refer to the table for suggested solutions. Problem Possi ble Cause Solu ti on The pr inte r does not print. The prin ter is no t receiving power .
Solvin g Prob lems 6. 3 Hal f t he page is blank. The page orientation setting may be incorrect. Change the page orientati on in your applicati on. For details, see the Software Section . The paper size and the paper size settings do not mat ch . Ens ur e tha t the p ape r siz e in the pr inter d r iver s ettin gs ma tches t he paper in the tray .
Solvin g Prob lems 6. 4 If you cannot f ind the jammed paper , go to the next step. 2 T o r emove the jammed p aper , open the r ear c over . 3 Careful ly r emove the paper by pul li ng in t he dire ction as shown belo w . Most of the jammed pape r can be removed in thi s st ep .
Solvin g Prob lems 6. 5 Tips for Avoiding P aper Jams By selecting the correct paper types, most paper jams can be avoided. If a pa per j am occurs, fol low the s teps out lin ed in “Clear ing Paper Jams ” on page 6.3. • Follow th e proced ures on page 3.
Solvin g Prob lems 6. 6 Vertical lines If black vertical st reaks appear on the page: • A imaging unit has probably been scratched. R em ove the ima ging unit a nd instal l a new one. Se e page 5.3. If white vertical l ines appear on the page: • Clean th e ins i de o f the p rinter .
Solvin g Prob lems 6. 7 Back of prin touts ar e dirt y • Chec k for lea king ton er . Clea n the i n side o f the printer . See “Cleaning t he I nside of the Pr inter ” on page 5.7. Solid Color or Black page s • T he toner ca rtri dge may not be i nstall ed properly .
Solvin g Prob lems 6. 8 Troubleshooting Error M essages When the p rinte r exper iences an error , th e control panel wil l indicate an er r or m essa ge w i th the indicato r lights and th e Smart P a nel pr ogra m window wi ll display to show the printer’ s status or errors.
Solvin g Prob lems 6. 9 Common Macintosh Problems Problem Possible Cause and Solution The printer does not print PDF fi le correctly . Some parts of graphics, text , or il lus trati ons are missing. Incompatibility bet ween the PDF file and the Acrobat products: Printi ng the PDF fi le as an image may sol ve this problem.
Solvin g Prob lems 6. 10 I am using BSD lpr (Slackware, Debi an, older di stributions) and some options chos en in LLP R don ’ t seem to take ef fe c t. Legacy BS D lpr syst ems have a hard l imitation on the l ength of the optio n strin g that c an be passe d to the printing syste m.
Using Your Printer on a Network 7. 1 7 Using Your Printer on a Network If you work in a networked en vironment, the printer can be shared by other users on the network.
Using Your Printer on a Ne twork 7. 2 7 Select the name of your pri nter and cli ck " ". N OTE : If you cannot fi nd your printer name click " " to refr esh the list. 8 Enter the network card's MAC address, IP address, subne t mask, de fault gateway , a nd the n cli ck Apply .
Speci ficatio ns 8. 1 8 Specifications This cha p t e r incl udes : • Print er Specif icati ons • Paper Specifications Printer Specificati ons Item Specifications and Description Print speed * Bla.
Speci ficatio ns 8. 2 Supported Sizes of Paper N OTE : Y ou may experience j ams when using print materials with a length of le ss than 140 mm (5.5 i n). For opti mum performance, ensure that you are st oring and handl ing the paper corre ctly . Please r efer to “Pr inter and Paper Storage Environment ” on page 8.
Speci ficatio ns 8. 3 Paper Specific ations Paper Outp ut Capacity Paper Input Capacity Catego ry Spe cific atio ns Acid Conten t 5.5 ~ 8.0 pH Caliper 0.094 ~ 0.18 m m (3.0 ~ 7.0 mils) Curl in R e am Flat within 5 mm ( 0.02 in) Cut Edge Conditions Cut with sharp blades with no visible fra y .
Speci ficatio ns 8. 4 • Conditi on: Envelopes should not be wrinkled, nicked, or otherwi se damage d. • T empe rature: Y ou shoul d use envelope s that ar e compati ble with the h ea t and pr e ssu re o f th e p r inte r . • Size: Y ou should only use envelopes within the following size ran ge s.
1 I NDEX C card stock, pri nt 3.5 cleaning inside 5.7 outside 5.7 components 1.2 conf igur at i o n pa ge, pri n t 5.1 connecting network 2.6 , 5.8 USB 2.6 custom-sized material s, print 3.5 D demo pa ge, pri n t 2.7 E envelopes, print 3.3 F features 1.
Samsung Printer Software section.
1 Software section Contents Chapter 1: I NST AL LING P RI NTER S OFTWARE IN W INDOWS Installing Printer Software .............. ..... ..... ................... ................... ..... ................... ............. . .... 4 Installing Softwar e for Local Printing .
2 Using an Existing Waterma rk ............... .................... ................... ................... ......... ....... 21 Creating a Watermark ................ ................... ................... ................... ................... ....
3 Chapter 7: U SING Y OUR P RINTER WITH A M AC INTOSH Installing S oftware for Ma cintosh ................... .................... ................... ......... .......... ......... ....... 32 Setting Up the Printer ........... ................... ...
Installing Printer Software in Windows 4 1 Installing Printer Software in Windows This cha p t e r incl udes : • Installi ng Printer Software • Changing th e Softwar e Lang uage • Reinstall ing .
Installing Printer Software in Windows 5 N OTE : If your pri nter is not already connected t o the comput er , the f oll owin g window wi ll appe ar . • After connecting the printer , cli ck Next . • If you d on ’t want to con n ect the p rinter at th is time , click Next , and No on the f ollowi ng sc reen.
Installing Printer Software in Windows 6 3 Click Next . • If necessary , sel ect a language from the drop-down list. • Vi ew U ser’s Guid e : Al lows you to v iew t he User ’s Guide. If your computer doesn’ t have Adobe Acrobat , cl ick o n th is op tio n and it wil l au to ma tica ll y in sta ll A do be Acrobat Reader for you.
Installing Printer Software in Windows 7 9 T o registe r yourself as a user of Samsung Printers in order to receive information from Samsung, select the checkbox and click Finish . Y ou are now se nt to the Samsung web site. Otherwise, just click Finish .
Installing Printer Software in Windows 8 5 The list of printer s available on the network appears. Select the printer you w a nt to install from t he list an d the n click Next . • If you do not see your printer on the list, cl ick Update to refresh the l ist, or sele ct Add T C P/IP Po rt to add your prin te r to the netwo rk.
Installing Printer Software in Windows 9 5 The list of printer s available on the network appears. Select the printer you w a nt to install from t he list an d the n click Next . • If you do not see your printer on the list, cl ick Update to refresh the l ist, or sele ct Add T C P/IP Po rt to add your prin te r to the netwo rk.
Installing Printer Software in Windows 10 Changin g the Softw are L ang uag e After installation of the softw a re, you can change the display language. 1 Click the Windows Start menu. 2 Select Programs or All Programs and t hen your pri nter driver name .
Installing Printer Software in Windows 11 Removing Printer Software 1 Start Windows. 2 From the Star t menu select Programs or All Programs → your printer driver name → Mai nt enanc e . 3 Select Remove and click Next . Y ou will see a component list so that you can remove an y ite m indi v idual ly .
Basic Printing 12 2 Basic Printing This chapter exp lains the printing options an d com mon printing tasks in Windows. This cha p t e r incl udes : • Printing a Docu m en t • Printer Settings - La.
Basic Printing 13 Printer Settings Y ou can use t he printe r propert ies window, which all ows you to access all of the pri nter opti ons you need when using your printer . When the p r inter prope rties are d isplay ed, you can revi ew and change the setti ngs neede d for your print j ob.
Basic Printing 14 Pap er Tab Use the fo llowing o ption s to set the basic paper handling specif ic ations w hen you acce ss the pr inte r proper tie s. Se e “Print ing a Document” on page 12 for more info rmation on accessing printer propertie s.
Basic Printing 15 Gra phi cs Tab Use the followin g Graphic options to adjust the print quality for your specifi c printi ng needs. See “ Printing a Document ” on page 12 fo r more informatio n on accessing pri nter propert ies. Cl i ck the Gra p hics tab to d i s p l a y t h e p r o p e r ties s h o w n b e l o w .
Basic Printing 16 Extras Tab Y ou can select output options for your document. See “ Printing a Document” on page 12 for more informati on about accessing the printe r pr o pe rties . Click the Extras tab to access the following feature: Wate rmar k Y ou can create a b ackground text image to be printed o n each page of your document.
Adv ance d Prin ting 17 3 Advance d Printing This chapter e xplains pri nting options and advanced print ing tasks. N OTES : • Y o ur prin ter dri ver Properties window that a pp e ars in this User ’s Guide may diffe r dependi ng on the pr inter in use.
Adv ance d Prin ting 18 Printing Posters This featur e allows you to pri nt a singl e-page document onto 4, 9, o r 16 sheet s of paper , fo r the purpose of past ing t he sheet s togethe r to fo rm o n e po ste r-size docu m ent. 1 T o change the p rint setting s from your software appli cati on, acc ess pri nter propert ies.
Adv ance d Prin ting 19 Printing on Both Sides of Paper Y ou can print on b oth s ides o f a sheet of pa per . Bef ore pr inti ng, decide how you want your document orient ed.
Adv ance d Prin ting 20 Printing a Reduced or Enlarged Document Y ou can c hange t he size o f a pa ge’s content to appear larg er or smaller o n the printed pa ge. 1 T o change the p rint setting s from your software appli cati on, acc ess pri nter propert ies.
Adv ance d Prin ting 21 Using Watermarks The W atermark op tion allows y ou to print text over a n existing document . For example, you may want to have l arge gray lett er s rea di ng “ DRAF T” o r “ CONFI DEN TIAL ” pri nte d di ag ona ll y acr oss th e fi rs t page or all pages of a docu me nt.
Adv ance d Prin ting 22 Using Overlays What is a n Overlay? An overlay is text and/ or images s tored in the co mputer hard dis k driv e (H DD) as a s pecia l file form at th at ca n be p rint ed on any do cu m ent. Ove r la y s ar e o fte n u s ed to tak e the place o f preprinte d forms and lett erhead paper .
Adv ance d Prin ting 23 Using a Pa ge Overla y After an ov erlay h as been created , i t is ready to be printe d with your document. T o pri nt an overlay with a document: 1 Create or o p en th e d ocum ent you w an t to p rint. 2 T o change the p rint setting s from your software appli cati on, acc ess pri nter propert ies.
Sha rin g th e Pr inte r Lo ca lly 24 4 Sharing the Pri nter Loca lly Y ou can connect the printer directly to a selected computer , which i s ca lled “host com puter , ” on th e n e tw ork. The following procedur e is for Windows XP . For other Windows OS, refer t o the corresp ond i ng W i ndows Us er's Guide o r online help .
Using Smart Panel 25 5 Usin g Sma rt Pane l Smart P anel is a progra m that monitors and informs you of the status of the printer , and allow s you to customiz e the printer’s settings. Smar t Pan el is installed automa tically when you install t he printer software.
Using Smart Panel 26 Opening the Troubleshooti n g Gui de Using the troubl eshooting g uide, you can vi ew solutions f or error stat us problems. Right-click (i n Windows or Linux) or click (i n Mac OS X) the Smart P anel ico n and select Troubleshooting Gu ide .
Usin g Y ou r Pri nt er in Lin ux 27 6 Using Your Printer in Linux Y ou can use your printer in a Linux environment. This cha p t e r incl udes : • Syst em Requirements • Installi ng the Print er .
Usin g Y ou r Pri nt er in Lin ux 28 Installing the Printer Driver 1 Make sure that you connect the pri nter to your computer . T urn bo th the comput er and the pri nter on. 2 When the Administrator Log in window appears, type i n “ root ” in the Login fi eld and ent er th e syst em passwor d.
Usin g Y ou r Pri nt er in Lin ux 29 9 Click the Conne cti on tab an d ensur e that the printer p ort is set prope rly . If it is not, change the de v ice settin g . 10 Y ou can use the Sett ing s tab an d the Queu e tab to view the printer’s current settings.
Usin g Y ou r Pri nt er in Lin ux 30 Uninstalling the P rinter Driver 1 From the S tartup Men u ico n a t th e b o tto m of the d eskto p , select Linu x P rinte r and then Conf igur ati on To ol . Y ou can also access the L inux Printer Configurati on window by typi ng in “ linux-config ” from th e T erminal screen .
Usin g Y ou r Pri nt er in Lin ux 31 The Propertie s tab allows yo u to chan g e th e d e fau lt printer settings. N OTE : R egular u s er s ar e a ble to ov e rride the s y s t em -wide default se ttings defi ned by the admi nistrator .
Using Your Prin ter with a M acintosh 32 7 Using Your Print er with a Macintosh Y our printer supports Macintosh systems with a built-in USB inte rface or 1 0/100 Base- TX ne twork in terfac e card. W hen you print a file from a Macintosh compu t er , you can use the CU PS driver by installing the PPD fil e.
Using Your Prin ter with a M acintosh 33 Setting Up the Printer Set up for your pr inter wi ll be d iffer ent depending on which cable you use to co nnect the pr inter to your co mputer—the network cabl e or the US B cable. For a Network-connected Macintosh N OTE : Some p rint ers do not supp o rt a n e twork interfac e.
34 Printing N OTES : • The Macintosh pri nter ’ s properties wi ndow that appears in this User’s Guide may diff er dependi ng on the p rinter in use . Howe ver the com position of the p rinter properties win dow is similar . • You can check your printer name in the supplied Printer sof tware CD.
35 Printer Features Setting The Prin t e r F eatures tab provides op tions fo r selecti ng the paper t ype and ad justi ng pr int qual it y . Select Printer Fea tu res from the Preset s drop-down li st to access the following features: Paper Ty pe Set type to correspon d to the paper l oaded i n the t ray from which you w a nt to print.
36 Software section Index A advanced printing, use 17 B booklet printing 18 D document, print Macintosh 34 Windows 12 double-sided printing 19 E Extras properti es, set 16 F favorites setti ngs, use 1.
37 Win dows 4 reinstall Win dows 10 system requ irem ents Linux 27 Macintosh 32 uninstall Linux 30 Macintosh 32 Win dows 11 status monitor, use 25 system requ ireme nts Linux 27 Macintosh 32 U uninsta.
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Ein wichtiger Punkt beim Kauf des Geräts Samsung CLP-300 Series (oder sogar vor seinem Kauf) ist das durchlesen seiner Bedienungsanleitung. Dies sollten wir wegen ein paar einfacher Gründe machen:
Wenn Sie Samsung CLP-300 Series noch nicht gekauft haben, ist jetzt ein guter Moment, um sich mit den grundliegenden Daten des Produkts bekannt zu machen. Schauen Sie zuerst die ersten Seiten der Anleitung durch, die Sie oben finden. Dort finden Sie die wichtigsten technischen Daten für Samsung CLP-300 Series - auf diese Weise prüfen Sie, ob das Gerät Ihren Wünschen entspricht. Wenn Sie tiefer in die Benutzeranleitung von Samsung CLP-300 Series reinschauen, lernen Sie alle zugänglichen Produktfunktionen kennen, sowie erhalten Informationen über die Nutzung. Die Informationen, die Sie über Samsung CLP-300 Series erhalten, werden Ihnen bestimmt bei der Kaufentscheidung helfen.
Wenn Sie aber schon Samsung CLP-300 Series besitzen, und noch keine Gelegenheit dazu hatten, die Bedienungsanleitung zu lesen, sollten Sie es aufgrund der oben beschriebenen Gründe machen. Sie erfahren dann, ob Sie die zugänglichen Funktionen richtig genutzt haben, aber auch, ob Sie keine Fehler begangen haben, die den Nutzungszeitraum von Samsung CLP-300 Series verkürzen könnten.
Jedoch ist die eine der wichtigsten Rollen, die eine Bedienungsanleitung für den Nutzer spielt, die Hilfe bei der Lösung von Problemen mit Samsung CLP-300 Series. Sie finden dort fast immer Troubleshooting, also die am häufigsten auftauchenden Störungen und Mängel bei Samsung CLP-300 Series gemeinsam mit Hinweisen bezüglich der Arten ihrer Lösung. Sogar wenn es Ihnen nicht gelingen sollte das Problem alleine zu bewältigen, die Anleitung zeigt Ihnen die weitere Vorgehensweise – den Kontakt zur Kundenberatung oder dem naheliegenden Service.