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Acer Aspire iDea 500/510 Series Service Guide P RI NT ED IN T AI WAN Service guide files and updates are available on the ACER/CSD web. For more inform ation, please refe r to http:// csd.
II Revision History Please refer to the t able below for the updates of Desktop Aspire iDea 500/510 service guide. Date Chapter Up dates October 30, 2006 first release.
III Copyright Copyright © 200 6 by Acer Incor porated. All rig hts reserved. No part of this publication may be reproduced, transmitted, transcrib ed, stored in a re trieval system, or translated int.
IV Disclaimer The information in this guide is subject to change with out notice. Acer Incorporated makes no represent ations or warran ties, either expressed or implied, with r espect to the contents hereof and specifically disclaims any warranties of me rchantability or fitness for any particular purpose.
V Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional info rmation related to the current topic. W ARNING Alerts you to any damage th at might result from do ing or not doing specific actions.
VI Preface Before using this information a nd the product it su pport s, please read the following general information. 1. This Service Guide provides you with all technical informa tion relating to the BASIC CONFIGURA TION decided for Acer 's “global” product of fering.
TOC VII Table of Contents Chapter 1 System Specification 1 Specification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Platform . . . . . . . . . . . . .
VIII TOC Copying to Disks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Restoring the System . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Other System Res tore Modes . . . . . . . . . . . . . . . . . . . . 28 Acer ePerformance Ma nagement .
TOC IX Removing the MXM Card . . . . . . . . . . . . . . . . . . . . . . . 62 Removing the VFD Board . . . . . . . . . . . . . . . . . . . . . . . 63 Removing the Wireless Keyboard Modul e and the Bluetooth Module . . . . . . . . . . . . . . . . . . .
Chapter 1 1 Specification Operating System • Microsoft ® Windows ® XP Media Center Edition 2005 Rollup 2 (Emera ld) Platform • Intel ® Core Duo processor (Merom dual core) T5500/T5600/T7200/T 7400/T7600 (2MB/4MB L2 cache, 1.66/1.83/2.0/2. 16/2.
2 Chapter 1 • Wireless keyboard: intern al 2.4GHz RF wireless keyboard receiver with auto-pairing technology TV Tuner Subsystem • Support up to two hybrid mini-PCI TV tuner cards for simultaneous .
Chapter 1 3 • One DVI-I: HDCP support, using DVI to VGA adap ter for VGA output • One set of component (Y Pb Pr) (RCA) • One S-Video out • One Composite video out (RCA) • Audio/Video input .
4 Chapter 1 Dimension and Weight • 430 (W) x 335 (D) x 70 (H) mm with bezel, feet and WLAN antenna • Wei ght: 5.5 Kg.
Chapter 1 5 Block Diagram.
6 Chapter 1 Main Board Placement.
Chapter 1 7.
8 Chapter 1 No. Description No. Description 1 CPU socket 2 North bridge 3 South bridge 4 Azalia codec: Realtek ALC8 83DD 5 Super I/O controller: ITE871 6F 6 USB hub: GL850A 7 IEEE 1394: T i TSB43AB22A.
Chapter 1 9 Front Panel View No. Component Description 1 Power button Press to power on or power off the system. 2 RF (radio frequency) receiver Receives radio frequency from wireless touchpad keyboard.
10 Chapter 1 No. Component Description 10 4-pin IEEE 1394 port Connects to an IEEE 1394 device (e.g., digital video camcorder). 1 1 XD/SD/MMC/MS/MS PRO slot Accepts an XD (eXtreme Digit al), SD (Secure Digital), MMC (MultiMediaCard), MS (Memory S tick) or MS PRO (Memory S tick PRO) card.
Chapter 1 11 Rear Panel View No. Component Description 1 Power connector Plug the power cable into this connector . 2 SCART input connector Connects to a set-top box or another A/V device. The SCART input connector supports V i deo, S- Video and Audio (L and R) input signals.
12 Chapter 1 Remote Control No. Component Description 1 Power LED Indicates that a command button is pressed. 2 Sleep Press to turn system to standby (sleep) mode. While in standby (sleep) mode, press the button again to wake up or activate the system.
Chapter 1 13 Note: The T eletext function is only available whe n the TV channel is broadcasting the T eletext programme. T eletext is a type of informati on service provided by t he television broadcast companies. T eletext allows you to view the information of a video or program on your di splay device (i.
14 Chapter 1 Wireless Keyboard The wireless keyboard with built-in touch pad combines mouse control with touch typing . It has full-sized keys that include shortcut keys, status LED, power switch, touch p ad, left and right buttons, arrow keys, one Windows key , left and right mouse keys, and 12 function keys.
Chapter 1 15 Note: The keyboard may vary depending on region. 5 Left and right buttons Press the left and right buttons to select and execute functions. These two buttons are similar to the left and right buttons on a mouse. T apping on the touch pad produces similar results to clicking the left button.
16 Chapter 1 Setting up the System Connecting the Power Cable Note: Please use the corresponding power cord for your region..
Chapter 1 17 Connecting Display Devices Please refer to the illustrations below for the possibl e and recommended connection type for setting up your display device. Note: *Please use an extension cable to connect the Y cable to the display device’s speaker input.
18 Chapter 1 Note: Overscaling is a normal behavior on most TVs. We re commend using a TV that supports VGA or DVI connector , or enabling the dot-b y-dot f eature on your TV when connected with HDMI.
Chapter 1 19 The table below identifies the possible and recommend ed connection type for the display device. Note: 1 Use an extension cable to connect the Y cable to the disp lay device’s speaker input. 2 After connecting a device using HDMI, you can manually adjust the TV’s resolution to 720p or 1080p mod e.
20 Chapter 1 Connecting to a TV Antenna or Cable Connecting an FM Radio Antenna Selecting an A/V Input Source After connecting a display device to the system, you can run Media Center to setup the display device’s input signal. 1. Open Media Center .
Chapter 1 21 Connecting Audio Devices The following illustra tions show the different au dio devices you can connect to the Aspire iDea. Two Speakers 5.1 Audio System and 7.1 Audio System Note: After you connect a 5.1 or 7.1 audio system, you must configure Media Center for multi-channel audio output.
22 Chapter 1 Configuring Audio Output Settings After connecting Aspire iDea to your audio system, you can run Realtek HD Audio to set up and adjust the audio. 1. Open Media Center . 2. Select More Programs > Realtek HD Audio . 3. Select Speaker configuration .
Chapter 1 23 Installing the WLAN Antenna 1. Install antenna to the system by fastening the threa ded end of the ante nna into the WLAN antenna connector on the rear side of the system (1) . 2. Rotate the antenna clockwise until it gets tight. 3. Flip up the antenna (2) .
24 Chapter 1 Windows XP Media Center Opening Media Center After turning on the system, system wil l launch Media Center . When workin g within a Windows XP program, you can revert to Media Center by doing any of the following: 1. Press on the remote control.
Chapter 1 25 Configuring Your Set-Top Box T o configure Media Center to properly recognize a set-top box: 1. On the Media Center Home Page, select Setting . 2. Select TV > Set up TV signal in Media Center . 3. On the TV signal screen, select Nex t .
26 Chapter 1 Acer eRecovery Management Wa r n i n g ! Always close the Media Center Edition befo re launching Acer eRecovery Management. Acer eRecovery Management provides fast, reliable and sa fe met.
Chapter 1 27 2. Select Full ba ckup (slow) , then click Next . 3. Enter a description of the backup image, then click N ext . 4. When prompted, close all running applications, sele ct Ye s , then click Next . The backup process starts. A message will appear when the backup process is finished, or when it fails.
28 Chapter 1 Restoring System to Factory Default Select to restore the computer to its original state. All previously installed programs and saved data will be lost. When selected, the computer reboots and restores t he system from the image in the hidden ha rd disk drive partition.
Chapter 1 29 2. When prompted, confirm system recove ry . A message will appear to tell you that you will lose all data on the primary partition. The utility then restores the system to the most recent user backup. Restoring System from CD/DVD 1. When selected, insert the first backup disk to th e optical drive.
30 Chapter 1 Acer ePerformance Management Note: Always close the Media Cen ter Edition program before launching Acer ePerformance Management. Acer ePerformance Manag ement offers you a simple -to-use tool to maximize your PC’s performance.
Chapter 1 31 Hardware Specification and Configuration Major Chips Processor BIOS Item Specification System Core Logic • Intel 945G T • Intel ICH7M-DH Super I/O Controller ITE8716F LAN Controller Intel 82573L Memory Controller Intel 945G T IDE Controller Intel ICH 7M-DH Audio Controller Realtek ALC883DD Graphics • Chip: Intel Gen 3.
32 Chapter 1 BIOS Hotkey AC’97 Audio Codec ALC883DD Wake-Up Event Specification System Memory LAN Interface Hotkey Functi on Description DEL Access to BIOS Setup Uti lity Press while the system is booting to enter BIOS Setup Utility .
Chapter 1 33 IDE Interface Item Specification Controller Intel ICH7M-DH with P A T A an d SA T A controller 40-pin P A T A slot T Quantity: one T Device type support: HDD / CD-ROM / CD-RW / DVD- ROM / Combo, DVD burner T T r ansfer rate support: PIO 0/1/2/3/4 T A T A mode: 33/66/10 0 SA T A IDE slot T Quantity: one T Max.
34 Chapter 1 ODD Interface Item Specification V endor and Mo del name Panasonic UJ-845 Performance S pecificatio n T ransfer rate (MB/s.) READ WRITE DVD-ROM (single layer) 3.3X to 8X CA V 4.3 MB/s. to 10.5 MB/s. - DVD-ROM (dual layer) 2.5X to 6X CA V 3.
Chapter 1 35 USB Interface Environment Requirements Drop Test Note: The protection ability of package and cushion must be capable of withstanding, with no physical or functional damage, mechanical impact from height-specified drops. Item Specification Controller Intel ICH7M-DH Universal HCI USB 2.
36 Chapter 1 Power Management Function (ACPI Support Function) Device Standby Mode • Independent power management ti mer for hard disk driv e devices (zero to 15 minutes, time step = one minute). • Hard disk drive goes into S tandby mode (for A T A standard interface).
Chapter 2 37 About the Setup Utility The computer uses the Phoenix-Award BIOS (Basic In put and Output System) with support for Windows Plug and Play . The CMOS chip on the main board contains the ROM setup instructions for configuring th e main board BIOS.
38 Chapter 2 Entering the Setup Utility When you power on the system, BI OS enters the Power-On Self T est (POST) routines. POST is a series of built-in diagnostics performed by the BIOS. After the POST rout ines are completed, the following message will appear: Press DEL to enter SETUP Press the delete key to en ter the BIOS Setup Utility .
Chapter 2 39 Product Information This option displays product information abou t your system. Y ou can press <Esc> to return to the main menu setting page.
40 Chapter 2 Standard CMOS Features This option displays basic informatio n about the system. Date and Time The Date and T ime items show the current date and time set on the computer . If you are running a Windows OS, these items are automaticall y updated whenever you make changes to th e Windows Date and T ime Properties utility .
Chapter 2 41 Advanced BIOS Features This option defines advanced information abou t your system. Hard Disk Boot Priority Scroll to this item and press <Enter> to view the followi ng screen.
42 Chapter 2 Security Option If you have installed password pr otection, this item defines if the password is required at system st art up, or if it is only required when a user trie s to enter the Setup Utili ty . Silent Boot This item enables or disable s the Silent Boot function.
Chapter 2 43 Advanced Chipset Features These items define criti cal timing parameters of the main board. Y ou should se t these items for their default values unless you are very famili ar with the technical spe cific ation of your system hardware.
44 Chapter 2 Integrated Peripherals These options display i tems that defi ne the operation of peri pheral component s on the system’s input/output ports. USB Controller Y ou can e nable or disable the onboard USB co ntroller . We recommend u sers to keep the default va lue.
Chapter 2 45 Onboard LAN Controller This item allows users to enable or di sabl e the onboard LAN Controller functi on. Onboard 1394 Controller This item allows users to enable or dis able the onboard 1394 Controller function.
46 Chapter 2 Power Management Setup The system has various power-saving modes including powering down the hard disk, turni ng off the video, suspending to RAM, and software power down that allows th e system to be automat ically resumed by certain events.
Chapter 2 47 button causes a software power down. If the item is set for Delay four Se c., then you have to h old the power button down for four seconds to cause a software power down. Energy Lake Function This item enables or disa bles the Energy Lake Function.
48 Chapter 2 PnP/PCI Configuration It configures how PnP (Plug and Play ) and PCI expansion cards operate in your system. Both the ISA and PCI buses on the main board use system IR Qs (interrupt requests) and DMAs (d irect memory access).
Chapter 2 49 PCI/VGA Palette Snoop This item is designed to overcome problems that can be caused by some non-standard VGA cards. This board includes a built-in VGA system that does not require palette snooping so you must leave this item disabled.
50 Chapter 2 PC Health Status On the main board that supports har dware monitoring, you can moni tor the para meters of critical volt age, temperature and fan speed. CPU and System Smar t Fan Control This item incorporates linear control metrics to p rovide optimal cool i ng.
Chapter 2 51 Frequency/Voltage Control It enables you to set the clock speed and system bus for your system. The clock speed and system bus are determined by the processor you have installed in your system. CPU Speed This item disp lays the current CPU spe ed.
52 Chapter 2 Load Default Settings This option opens a dialog box that lets you install optimized defaults for all a ppropriate items i n the Setup Utility . Press <OK> and then <Enter> to install the defaults. Pre ss <Cancel> and then <Ente r> to not install the defaults.
Chapter 2 53 Set Supervisor/User Password When this function is selected, the fo llowing message appears at th e center of the screen to assist you in creating a password. Enter Password T ype the password, up to eight characters, and press < E nter>.
54 Chapter 2 Save and Exit Setup Y ou can highli ght this item and press <E nter> to save the cha nges that you hav e mad e in the Setup Utility and exit the Setup Utility . When the Save and Exit dialog bo x appears , press <OK> to save an d exit, or press <Cancel> to return to the main menu.
Chapter 3 55 General Information This chapter contains st ep-by-step procedures on how to disassem ble the Acer Aspi re iDea de sktop for maintenance and troubleshooting .
56 Chapter 3 Disassembly Procedure This section tells you how to disassemble the system when you need to perform system maintenance or troubleshooting. Note: Before you begin, make sure you ha ve turned off the system and remove all pe ripherals connected to it.
Chapter 3 57 Removing the ODD Module 1. Pull and disconnect the IDE cable. 2. Release the three screws holding the OD D mo dule bracket then remove the ODD module . 3. Release the two screws holding th e IDE board then remove the IDE board. 4. Release the three screws securing the O DD module bracket then remov e the bracket .
58 Chapter 3 Removing the HDD Module 1. Release the four screws securing the HDD module and detach the HDD module. 2. Disconnect the serial A T A cable an d the power cab le and remove the HDD mod ule. 3. Release the four screws securing the HDD m odule brackets and remove the brackets.
Chapter 3 59 Removing the RCA Board 1. When you do the assembly , please refer to this pictur e for connecting the three RCA board cables properly . 2. Carefully disconnect the three RCA board cables. 3. Release the three screws holding the RCA board and detach the RCA board.
60 Chapter 3 Removing the Add-on Cards 1. When you do the assembly , please refer to this pi cture for connecting the add-on cards cables properly ..
Chapter 3 61 2. Pull the latches of TV card 1 as shown and the card wil l pop up. Slightly d etach the TV card 1 from th e slot and disconnect the card cable. 3. Repeat the step 2 to detach the TV card 2 and disconnect the card cable. 4. Repeat the step 2 to detach the wireless LAN card an d disconnect the card cable.
62 Chapter 3 Removing the MXM Card 1. Disconnec the MXM card fan cable and the MXM card heat sensor cable. 2. Release the four screws holding the MXM card fa n module then remove the MXM card fan module . 3. Release the two screws fastening the MXM card and the MXM card will pop up.
Chapter 3 63 Removing the VFD Board 1. On the main board, there are five co nnectors as shown. They are A) power launch cable connector , B) VFD board cable connector , C) CPU fan cable connector , D) wireless keyboard module cable connector and E) bluetooth module cable connector .
64 Chapter 3 Removing the Wireless Keyboa rd Module and the Bluetooth Module 1. As long as remove the front panel, you can approac h the wireless keyboa rd module and the bluetooth module. Please refer to the anterior p age for the removal of front p a nel.
Chapter 3 65 Removing the Card Reader Board 1. Release the screw securing the card reader as shown. 2. Carefully detach the card reade r from the main board. 3. When you do the assembly , please attach the card reader board on the main board properly .
66 Chapter 3 Removing the Main Board and the Split Board 1. Release those screws marked in yellow . 2. While you release those screws, please hold the back side of the I/O jacks as shown. 3. After releasing those screws, 1) slide the main board to the front panel side and 2) lift the main board a s shown.
Chapter 4 67 Please refer to generic troubleshooting guide in the service guide database for information with respect to following topics: • Power-On Self-T est (POST) • POST Check Points • POST.
Chapter 5 68 Introduction of Connectors Upper Side of Main Board Jumper and Connector Information Chapter 5.
69 Chapter 5 Lower Side of Main Board No. Description No. Description 1 CPU socket 2 North bridge 3 South bridge 4 Azalia codec: Realtek ALC8 83DD 5 Super I/O controller: ITE871 6F 6 USB hub: GL850A 7.
Chapter 5 70 Jumper Setting and Power button 1 1 Mini PCI 2 slot for TV tuner card 2 12 Mini PCI 3 slot for W LAN card 13 YPbPr to main board connector 14 SCART to main board connector 15 Battery 16 M.
Chapter 6 71 This chapter offers the FRU (Field Replaceable Unit) lis t in global config uration of Aspire iDea 500/510 desktop. Refer to this chapte r whenever ordering the parts to repair or for RMA (Return Merchandise Authorization).
72 Chapter 6 Parts CA TEGOR Y P ART NAME DESCRIPTION ACER P ART NO. REMOTE CONTROL N/A REMOTE CONTROL ER RC1534509/00B P AL FOR EUROPE REMOTE CTRL RC1534509/00B P AL RT .MCE08.001 N/A REMOTE CONTROL ER RC1534031/00B NTSC FOR TWN REMOTE CTRL RC1534031/00B NTSC RT .
Chapter 6 73 N/A P OWER CORD SVT 10A125V USA CORD SVT 18A WG*3C 10A125V(USA) 27.01818.0 71 N/A POWER CORD 10A 25 0V EUROPE CORD H05VV -F 10A/ 250V(EUROPE) 27.02718.4 01 N/A P OWER CORD 13A 250V UK CORD H05VV -F 5A250V (UK) 27.02718.3 81 N/A P OWER CORD 250V 10A 1800MM SWISS CORD 250V 10A 1800MM SWISS 27.
74 Chapter 6 N/A SCART CABLE 2CONNECTOR 1800MM C.A. SCART 2C 1800MM HD304 50.S50V1.018 N/A RCA CABLE 2TO2 1800MM C.A. RCA 2 TO 2 1800MM HD304 50.S50V1.019 N/A RCA CABLE 1800 MM C.A. RCA 3 TO 3 1800MM HD304 50.S50V1.020 N/A FM ANTENN A P AL 180 0MM CA FM ANTENNA(P AL)1800M M HD304 50.
Chapter 6 75 N/A CPU DC YONAH T 2300 1.66GMHZ INTEL IC CPU DC YONAH T2300 1.66G PGA KC.23001.DTP N/A CPU DC YONAH T 2600 2.17GMHZ INTEL IC CPU DC YONAH T2600 2.17G PGA KC.26001.DTP N/A CPU DC YONAH T 2500 2GMHZ INTEL IC CPU DC YONAH T2500 2G PGA KC.25001.
76 Chapter 6 KEYBOARD N/A WIRELESS KEYBOARD LOGITECH 967879-2125 TURKIS WIRELESS KB 967879-2125 TURKIS KB.RF404.020 N/A WIRELESS KEYBOARD LOGITECH 967879-2217 ARABIC WIRELESS KB 967879-2217 ARABIC KB.RF404.010 N/A WIRELESS KEYBOARD LOGITECH 967879-2213 ARABIC WIRELESS KB 967879-2213 ARABIC KB.
Chapter 6 77 N/A WIRELESS KEYBOARD LOGITECH 967879-2120 UK LOG WIRELESS KB 967879-2120 UK LOG KB.RF404.002 N/A WIRELESS KEYBOARD LOGITECH 967879-2403 US LOG WIRELESS KB 967879-2403 US LOG KB.RF404.001 N/A WIRELESS KEYBOARD LOGITECH 967879-2105 DUTCH WIRELESS KB 967879-2105 DUTCH KB.
78 Chapter 6 SDIMM 1GB DDRII533 SAMSUNG M470T2953CZ3- CD5 SODIMM 1G M470T2953CZ3-CD5 KN.1GB0B.004 SDIMM 1GB DDRII667 ELPIDA GU331G0AJEPN6E2C SODIMM 1G GU331G0AJEPN6E2C KN.1GB09.005 SDIMM 1GB DDRII667 SAMSUNG M470T2953CZ3- CE6 SODIMM 1G M470T2953CZ3-CE6 KN.
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