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F AST T RAK TX2200, TX2300 U SER M ANUAL Ve r s i o n 3 . 2.
FastTrak TX2200 , TX2300 User Manual ii Copyright © 2007 Promise T echnolo gy , Inc. All Right s Res erved. Copy right by Pro mise T echnology , Inc. (Promi se T echnology ). No p art of this manual may be reproduc ed or t ransmitte d in an y form with out the express ed, written permiss ion of Prom ise T echnolog y .
iii Content s Chapter 1: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 About Th is Manua l . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Overview . . . . . . . . . . . . . . .
FastTrak TX2200 , TX2300 User Manual iv Chapter 4: FastBuild ™ Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 1 FastTrak BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Main Menu . .
Contents v Chapter 5: WebPAM, continued Logical Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 7 Logical Drive View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Create a Logi cal Drive .
FastTrak TX2200 , TX2300 User Manual vi Chapter 7: Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 9 Frequently A sked Questi ons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Contact Techni cal Sup port .
1 Chapter 1: Introductio n • About This Man ual, belo w • Overvi ew (page 2) • FastT rak TX Series (p age 2) • Web P AM Sof tware (pag e 3) • Key Featu res an d Benefit s (p age 3) • S pecifications (pa ge 6) Thank y ou for p urchasin g Promise T echnol ogy’ s FastT rak TX2200 or T X2300 RAID Controlle r card.
FastTrak TX2200 , TX2300 User Manual 2 Overview The PC whi ch you are using either alre ady co ntains FastT rak TX2200 or T X2300 RAID Co ntroller c ard inst alle d by a thi rd-pa rty or you have ac quired a FastT rak TX220 0 or TX2300 reta il produc t for yo ur existing PC and p lan to instal l the card yoursel f.
Chapter 1: Introduction 3 Web P AM S o f tw a r e The W eb-bas ed Promis e Array Ma nagem ent (We bP AM) RAID mana gement soft ware o ffers local ma nagem ent and m onitoring of Fas tT rak di sk arrays .
FastTrak TX2200 , TX2300 User Manual 4 Support s m ultiple logi cal di sks TX2200 an d TX230 0 supp ort up to 2 logic al disks. Support s onl ine logi cal di sk exp ansio n Add disk drive s to the l ogica l disk wi thout af fecting dat a availab ility .
Chapter 1: Introduction 5 Comp atibili ty Feature s Benefit s Complie s with PCI v2 .3 Local Bus st anda rd Provides highest level of hardw are comp atibility . Complies with SA T A S pecification 1 .0a Provides full comp atib ility with first gene ration Serial A T A hard drives.
FastTrak TX2200 , TX2300 User Manual 6 Specificati ons • Low-pro file printe d circui t board • PCI Slot 33 MHz or 66 MHz • Controlle r card dim ensions (HWD): 2.
7 Chapter 2: Inst allation • Unpac k Y our FastT rak Card (below) • Ins tall t he Fa stTrak Car d (pag e 8) • Ins tall t he Di sk D riv es (page 9) • Create Y our Logical Drive (page 1 1) • Web P AM Inst alla tion (p age 14 ) This Chap ter is des igned to qui ckly get your Fast T rak TX Serie s RAID Con troller card up and runnin g.
FastTrak TX2200 , TX2300 User Manual 8 Install the FastT r ak Card The Fas tT rak TX22 00 or T X2300 Se rial A T A RAID card fit s in to any av ailable PCI slo t on your PC's mother board (bel ow): • 32-bit PC I slot (mus t be PCI 2 .2 or 2.3 compli ant) • The 32-bi t portion o f a 64-bit PCI or PCI- X slot 1.
Chapter 2: Installation 9 3. Fa sten t he con troller card brac ket to the syste m’ s frame. 4. Attach your s ys tem cas e’s 2- o r 4-p in LE D cab le t o the L ED co nnec tor on th e Fast T rak ca rd (see Instal l the Di sk below ). Install the Disk Dri ves The Fas tT rak TX22 00 and TX2300 C ontroller c ards sup port on ly SA T A disk drives.
FastTrak TX2200 , TX2300 User Manual 10 2. Attach one SA T A data cable to ea ch di sk dr iv e. The n at tach th e oth er en ds of the c ables to t he con nectors o n the F astT rak card (abov e). 3. Att ach th e Y -cable p ower splitt ers to you r SA T A disk driv es.
Chapter 2: Installation 11 Create Y our Logical Drive Y ou will n ow use the onboard FastBuild BIOS u tility to c reate a lo gical dri ve with the at tach ed dr ive s. For an ex plana tion of the logical drive concept s, see Chapter 6 1. Bo ot your system .
FastTrak TX2200 , TX2300 User Manual 12 4. Pre ss the a rrow key s to hi ghligh t an logi cal d rive num ber you want to define and pr ess Enter to selec t it. The De fine LD Menu f or the logi cal d rive nu mber you selec ted wil l next appear (b elow).
Chapter 2: Installation 13 • Fas t In it e rases the Mast er Bo ot Re cord (MB R) of t he ph ysi cal d rives when this featur e is set t o ON. • S tripe Block Size . Press the S pacebar to tog gle th rough 32 KB, 64 KB, or 128 KB. 64 KB is the defaul t.
FastTrak TX2200 , TX2300 User Manual 14 WebP AM Installat ion Web P AM inst allation sof tware w ill inst all two maj or compon ent s: • Utility Se rver – W ebP AM RAID monito ring and Ne tworking.
Chapter 2: Installation 15 Java Runtime Environm ent If you a re plan ning to us e othe r applica tions that rely on J RE or JDK, a lways inst all them first befor e you ins tal l Web P AM. W ebP AM will use the ex isting J RE rath er th an in stal ling a sec ond one .
FastTrak TX2200 , TX2300 User Manual 16 4. W hen the Run or Di splay ? dialog box ap pears, cl ick Ru n in T erminal . Aft er several m oment s, the T erminal window c loses an d the firs t W ebP AM PRO inst allation dia log box a ppears.
Chapter 2: Installation 17 6. W hen th e Licens e Agreeme nt app ears ( above), click the “I ac cept the terms of th e lic ense agre emen t” optio n. Then cl ick t he Next button. 7. W hen the Choose Insta ll Fold er scr een appea rs (abo ve), ma ke your select ion of a folder for the W ebP AM applic ation s you are insta lling.
FastTrak TX2200 , TX2300 User Manual 18 If yo u change your min d and wa nt the d efault location , click on the Ba ck button, t hen the Next button . Click the Next button whe n you are finish ed. 8. W hen the SSL Security Options screen appears (a bove), yo u can che ck External Sec urity .
Chapter 2: Installation 19 9. W hen the Select Opti ons scree n appears (above), y ou have the opt ion of choosi ng Loc al Moni toring Onl y . • If yo u check this opti on, you c an onl y log int o W ebP AM from the Ho st PC. Y ou cannot log in to Web P AM over a network.
FastTrak TX2200 , TX2300 User Manual 20 10. When the Read y to Inst all screen appe ars (abov e), click the Inst all button. 1 1 . When the Ins tall C omplet e screen appears (a bove), the inst alla tion proce ss is fini shed. Click th e Finish button to go to the Promise Regist ration webs ite.
Chapter 2: Installation 21 This com pletes the WebP AM inst allatio n. Go to“Chapt er 5: W ebP AM” on page 43 for inform ation abo ut usi ng We bP AM. Import ant Registra tion of yo ur Fast T rak an d W ebP AM provides usefu l informatio n that helps Promise T echnolo gies t o offer better product s and su pport.
FastTrak TX2200 , TX2300 User Manual 22.
23 Chapter 3: Inst all Drivers • Make a Driver In st allation Diskett e, p age 24 • Windows Serv er 2003 • New , page 25 • Existin g, p age 26 • Confirm, p a ge 26 •W i n d o w s X P • N.
FastTrak TX2200 , TX2300 User Manual 24 Make an Installation Floppy Diskette This p roc edu re re qui res one wri te- en abled blan k 3. 5-in ch di sket te . 1. Pl ace your blank dis kette in the ap propriate d rive. 2. In sert the Pro mise C D into your CD-ROM dri ve.
Chapter 3: Install Drivers 25 Windows Server 2003 New Inst allation The foll owing d etai ls the in st allation o f the Fast T rak TX Series RA ID Contro ller drivers while i nstal ling Wi ndows Server 2003 . 1. S tart th e ins talla tion : • Floppy Ins tal l: Boot the computer with the Win dows Server 200 3 inst allati on diskette s.
FastTrak TX2200 , TX2300 User Manual 26 Existi ng Inst allation Aft er inst alling th e Fast T rak TX Se ries RAID Co ntrolle r card and rebooti ng your system, W indows Server 2003 setup wil l show a “Found New Hardware ” dialog box . Und er Win dows 2003 , “R AID Cont rolle r” w ill be di splay ed.
Chapter 3: Install Drivers 27 Windows XP New Inst allation The foll owing d etai ls the in st allation o f the Fast T rak TX Series RA ID Contro ller drivers while i nst alling Wi ndows XP . 1. S tart th e ins talla tion : • Floppy Ins tall: Boot the com puter with the Win dows XP instal lation disk ette s.
FastTrak TX2200 , TX2300 User Manual 28 Existi ng Inst allation Aft er inst alling th e Fast T rak TX Se ries RAID Co ntrolle r card and rebooti ng your system, W indows XP setup wil l show a “Fo und New H ardware” di alog box . 1. In sert th e FastT rak driver dis kette int o the A: drive.
Chapter 3: Install Drivers 29 Windows 2000 New Inst allation The foll owing d etai ls the in st allation o f the Fast T rak TX Series RA ID Contro ller driv ers while i nst alling Wi ndows 2000. 1. S tart th e ins talla tion : • Floppy Ins tal l: Boot the computer w ith the Windows 2000 ins ta llation disk ette s.
FastTrak TX2200 , TX2300 User Manual 30 Existi ng Inst allation Aft er inst alling th e Fast T rak TX Se ries RAID Co ntrolle r card and rebooti ng your system, W indows 2000 setu p will show a “ New Hard ware Foun d” dialog box. Under W indows 20 00, “PCI M ass S torage Cont roller” wi ll be dis played.
31 Chapter 4: FastBuild™ Utility FastT rak BIOS The Fas tT rak BIO S is a bui lt-in com ponent of the Fas tT rak TX Series RA ID Controlle r card. When the FastT rak BIOS loa ds during bootup, it displ ays perti nent inform ation about th e RAID logi cal driv es tha t it finds.
FastTrak TX2200 , TX2300 User Manual 32 Offline – The logic al drive is no lon ger ope rationa l and the FastBui ld utility cannot rebuild it. Y ou mu st identi fy and replace th e fail ed drive(s ). Then you can cre ate a n ew logi cal drive and copy your dat a to it from the last tape backup or othe r device .
Chapter 4: FastBuild™ Utility 33 V iew Drive Assignments From the Main Menu s creen, pre ss 1 to s ee the Vi ew Drive Assign ments screen (below). This sc reen re ports p hysica l (disk) drive as si.
FastTrak TX2200 , TX2300 User Manual 34 Create a Logical Drive T o a create a R AID 1 l ogica l drive us ing th e Create and Duplicate op tion, s ee “Create a Logica l Drive: Creat e and Du plicate O ption” on pa ge 36. T o create all other logi cal dri ves: 1.
Chapter 4: FastBuild™ Utility 35 See “Introd uction to RAID” on page 91 for more inform ation. 4. Pre ss the arr ow keys to move to the next opti on. Optio n choice s dep end on the RAID Level you sele cted. • Fas t In it e rases the Mast er Bo ot Re cord (MB R) of t he di sk dr ives whe n this fea ture is s et to ON.
FastTrak TX2200 , TX2300 User Manual 36 When the logic al drive is cr eated, the Define LD Men u disp lays w ith the n ew logica l drive . Create a Logical Drive : Cr eate and Dup licate Option The Cr.
Chapter 4: FastBuild™ Utility 37 The De fine LD Menu f or the logi cal d rive nu mber you selec ted wil l next appear (b elow). 3. In the Define LD Menu s ection, un der RAID Mode , press the S pacebar to toggle t o RAID 1. 4. Pre ss the arr ow keys to move to the Fas t Init o ption, the n press th e S pacebar to to ggle t o OFF .
FastTrak TX2200 , TX2300 User Manual 38 The Sou rce Dis k Se lecti on sc reen disp lays: 8. In the Sou rce Dis k Selecti on sc reen, pres s the a rrow keys t o highlig ht the source dis k and press Enter . The f ollowin g messa ge displ ays:. 9. Pre ss Y to cr eate a R AID 1 l ogical d rive c reation using th e Create a nd Dupl icat e op tion .
Chapter 4: FastBuild™ Utility 39 When the logic al drive is cr eated, the Define LD Men u disp lays w ith the n ew logica l drive . Delete Logical Dri ve T o del ete a logi cal d riv e: 1. Fr om the M ain Menu scree n, press 3 t o disp lay the D elete LD Menu (bel ow).
FastTrak TX2200 , TX2300 User Manual 40 2. H ighligh t the lo gical dri ve yo u wish to delete and pre ss the Del key o r Alt-D . The De lete LD Menu f or the sel ected log ical d rive appe ars (be low). 3. Pre ss Ctrl- Y to confirm and com plete log ical driv e del etion.
Chapter 4: FastBuild™ Utility 41 Controller C onfiguration From the Main Menu s creen, pre ss 4 to d ispla y the Co ntroller C onfigurat ion Option s screen (below).
FastTrak TX2200 , TX2300 User Manual 42 Logical Drive Problems While d isk d rives are highly relia ble, on oc casi on a disk drive can fail . Fault - toler ant (RAID 1) logical d rives go Critical when a di sk drive fails. Non -fault- toler ant logic al drives (RAID 0) and JBOD go Off line when a dis k dr ive f ails.
43 Chapter 5: WebP AM Web P AM is a RAID ma nagemen t softw are appl ication. I f you h ave not i nstal led Web P AM on yo ur PC, se e “W ebP AM Inst alla tion” on p age 14. Log-in to WebP AM Doubl e-click on the WebP AM icon on your des ktop (r ight).
FastTrak TX2200 , TX2300 User Manual 44 Note th at the IP ad dress shown a bove app lies t o a log-in at the Host PC . When yo u log i n over a n etwork, you will e nter the Hos t PC’s a ctual IP address . When the openi ng screen appea rs (above ): 1.
Chapter 5: WebPAM 45 Log-out of We bP AM There are two wa ys to log out of W ebP AM PRO: • Close your brow ser windo w •C l i c k Logout on t he W ebP AM banner (belo w) Aft er logging out, you must enter y our user na me an d p assword to log in again.
FastTrak TX2200 , TX2300 User Manual 46 This w ill be th e User’s login name. 4. T ype the user’s di splay n ame in to the Di splay N ame fie ld. This co uld be the Us er ’s ac tual na me. 5. T ype a password i nto the Pas sword field . Use u p to 8 lette rs and numbers but no space s or o ther ch aracters.
Chapter 5: WebPAM 47 The ima ge abo ve was sh ortened to fit i nto the av ailable sp ace. 4. C heck th e boxes of the n otificati on eve nts th at you w ant to hav e reported to you via emai l and popup me ssages. T o sel ect e ven ts by t heir seve rity , che ck on e of t he f our S ele ct Ev ents b oxe s at the to p of the window .
FastTrak TX2200 , TX2300 User Manual 48 Event No tificatio n Severit y Levels Information E vent s Disk Plugged In Disk BSL Update Disk BSL Cleared Disk Error Fix ed Disk Patro l Progress Disk Media P.
Chapter 5: WebPAM 49 Delete a User 1. In T ree View , click on the U ser Mana gement icon. 2. Cl ick on th e Delete t ab. 3. C heck th e box to the lef t of t he use r you wa nt to d elete. 4. Clic k the Delete button. 5. In the Confirm ation box, click the OK button.
FastTrak TX2200 , TX2300 User Manual 50 4. T ype a new p asswo rd in the N ew Pass word field. 5. Rety pe t he new passwo rd i n the R ety pe Pa sswo rd f ield. 6. Clic k the Submit button. Change a User’ s Email Address In W ebP AM, each us er can ch ange h is/her ow n email address o r the Adminis trator c an do it.
Chapter 5: WebPAM 51 3. T ype a new ema il addres s in the Em ail fiel d. 4. Clic k the Submit button. Change a User’ s Acces s Right s In W ebP AM, the Adminis trator can c hange a u ser’s access right s. T o change a user’s acc ess right s: 1.
FastTrak TX2200 , TX2300 User Manual 52 4. U nder Ho st User Right s, chec k the b oxes to select ri ghts fo r this user . 5. U ncheck the bo xes of ri ght s to be deleted.
Chapter 5: WebPAM 53 Host Management This fun ction pro vides in formation only . There are no user setti ngs. T o access Host M anageme nt: 1. U nder Admini strativ e T ools in T ree V iew , click on the Host Mana gemen t icon . 2. U nder Ho st List, c lick on the link to the hos t you w ant to see .
FastTrak TX2200 , TX2300 User Manual 54 Utility Co nfigu ration Use this function to make email se ttings for We bP AM and also to s et the refresh i nterval fo r the Event Frame. 1. U nder Admini strative T ools in T ree V iew , click on the Utility Configurati on icon.
Chapter 5: WebPAM 55 FastT rak The Fas tT rak–In formation tab display s a photog raph of the FastT rak TX Series RAID Co ntroller c ard inst alle d in your s ystem. Web P AM will d ispla y the Fas tT rak co ntrolle r inst alled in your system. T o display t his scre en in Man ageme nt V iew , click on t he Fas tT rak icon i n Tr e e V i e w.
FastTrak TX2200 , TX2300 User Manual 56 Controller • Controlle r Inform ation (belo w) • Con tro ller Set tin gs ( page 5 7) • Control ler Schedu le (page 5 8) • Control ler Lock (p age 5 9) The term Controll er refers to the devic e that co ntrols your RAID.
Chapter 5: WebPAM 57 Controller Settings Click o n the Settin gs t ab to acc ess co ntroller se ttings . • Rates – Allocates system res ources betwe en the back ground proc ess (such as Re build, Me dia Pat rol, Exp ansio n/Mig ration, Ini tializ ation and Synchron ization) and the da ta re ad/write activity .
FastTrak TX2200 , TX2300 User Manual 58 Choos e an inte rval from the d ropdown menu. The range is 0 to 120 s econds . A setting of 0 s econds d isables the po lling fun ction.
Chapter 5: WebPAM 59 1. G o to it s func tion t ab und er the Ph ysical Drive icon o r Logical Drive icon . 2. U nder Sche dule, cli ck the Dis able optio n. Controller Lock The Loc k t ab di splays lock st atus and ena bles yo u to l ock o r unlo ck a su bsyst em controll er .
FastTrak TX2200 , TX2300 User Manual 60 Physical Dri ves Physi cal Dr ive V iew T o access Phys ical D rive V iew , clic k on the Ph ysic al Drive Vi ew icon in T ree V iew . From this w indow , you c an click on the li nks t o access informat ion an d functio ns of i ndividua l phy sical drive s and use the S plit and Merge f eature.
Chapter 5: WebPAM 61 Patrol enc ounte rs a susp ect sec tor , it will atte mpt to regener ate the dat a and write to the sus pect sec tor . If the write o peratio n is succe ssful, Medi a Patrol continu es checki ng other secto rs.
FastTrak TX2200 , TX2300 User Manual 62 Physi cal Drive Informa tion T o access info rmation ab out a p hysica l drive: 1. C lick o n the Ph ysical Dri ve V iew icon in T ree View .
Chapter 5: WebPAM 63 • Ultra DMA Mode – The U DMA mode in wh ich th is ph ysic al dr ive curr entl y operates . • S.M.A.R.T . St atus – SMAR T , an acronym f or Self-Moni toring Anal ysis an d Reporti ng T echnology , is a featu re of th e phys ical dri ve’s softw are.
FastTrak TX2200 , TX2300 User Manual 64 Unlik e Synchro nization and Red undanc y Chec k, Me dia Patr ol is co ncerne d with the con dition of t he med ia its elf, not th e dat a record ed on the m edia. If M edia Patrol enc ounte rs a susp ect sec tor , it will atte mpt to regener ate the dat a and write to the sus pect sec tor .
Chapter 5: WebPAM 65 5. Clic k on t he by Day , by Week or by Mon th optio n. From the dropdo wn menu s, se lect a st art ti me an d a day o f the W eek or Month, i f appl icable. S tart time is based on a 2 4-hour clo ck. 6. Clic k the Schedule button.
FastTrak TX2200 , TX2300 User Manual 66 Backup your da ta, replace t he physi cal drive , creat e a new logical d rive a nd copy y our dat a to it. See “Logi cal Dr ive Rebu ild” on pa ge 77 and “Logical Drive C ritica l / Of fline ” on page 84 .
Chapter 5: WebPAM 67 Logical Drives Logical Drive Vie w Logica l Drive V iew provides a list of al l logi cal drive s currentl y on the H ost PC. T o acces s Logica l Drive Vie w , click on the Logic al Driv e Vi ew icon i n T re e V iew .
FastTrak TX2200 , TX2300 User Manual 68 3. Se lect the o ption b utton bes ide the RAID l evel you want for your logi cal drive . We bP AM displays the RAID levels you can use with the av ailable physica l (dis k) driv es. Y ou can a lso s elect JB OD on this sc reen.
Chapter 5: WebPAM 69 6. If you want to create a logical drive w ith unus ed cap acity , enter th e assig ned (used) cap aci ty in the Logical Dr ive Size field. T o use the ma ximu m cap acity , check th e Use Max imum Cap acity box. 7. C lick o n the ph ysical drives to select t hem.
FastTrak TX2200 , TX2300 User Manual 70 1 1. For RAID 0 lo gical dri ves, selec t a S tripe Block Siz e of 32 KB, 6 4 KB, or 128 KB. 64 KB is the d efault. See “S tripe Block Si ze” on p age 96 for more inform ation. 12. Selec t an Initi aliza tion poli cy from th e dropd own me nu.
Chapter 5: WebPAM 71 Click on the Lo gical D rive Icon to s ee all of the inf ormation a bout y our new logica l dr ive. Before yo u can use your new logi cal driv e, you must p artiti on and format the logica l drive using y our PC’ s opera ting s ystem.
FastTrak TX2200 , TX2300 User Manual 72 If yo u attac h a ph ysical drive t hat was initializ ed usin g Windo ws dis k manage ment, t hat drive will be automatic ally recogniz ed as a J BOD by the FastT rak contro ller and W eb P AM. Delete a Logic al Drive T o del ete a logi cal d riv e: 1.
Chapter 5: WebPAM 73 From this screen , you c an clic k on the l inks to a ccess the Settings , Drive Mappin g, Migrati on, Rebu ild, Sy nchroniz ation, Ini tializ ation and Activ ation featur es. The fe atures tha t apply to this l ogical d rive h ave blue tabs.
FastTrak TX2200 , TX2300 User Manual 74 Logical Drive Migration a nd Exp ansion The Logic al Drive –Migratio n tab enable s you to migr ate or exp and a lo gical driv e. Migrati on is the proces s of cha nging the RAID le vel of an exist ing lo gical dri ve.
Chapter 5: WebPAM 75 4. Cl ick on th e free phy sical dri ve to selec t it. A vailable drives h ave a bla ck frame . Selected drives ha ve a re d frame. 5. Clic k the Sta r t N o w button. Y ou can mon itor Migra tion o r Exp ansion p rogress on the Lo gical Dr ive Mig ration ta b.
FastTrak TX2200 , TX2300 User Manual 76 4. Cl ick on th e free phy sical dri ve to selec t it. A vailable drives h ave a bla ck frame . Selected drives ha ve a re d frame. 5. Clic k on t he Enable option. 6. Fr om the dropdo wn menu s, selec t a st art ti me.
Chapter 5: WebPAM 77 Logical Drive Rebuild Rebui ld refers to the pro cess of rep airing a logical drive by reconstru ction the dat a on one of it s phys ical drives.
FastTrak TX2200 , TX2300 User Manual 78 Click the resp ective bu ttons to p ause and resume th e Rebui ld. Click t he Abo rt button to sto p the Reb uild. Af ter a n abort, c lick the Rest art but ton to st art the Rebuild from the b eginni ng (zero p ercent) .
Chapter 5: WebPAM 79 3. C lick o n the Reb uild t ab in Manage ment View . 4. Clic k on t he Disable optio n. Automatic Rebuild Automati c rebu ilding of a logi cal drive is poss ible u nder the fo llowin g conditi ons: • The logi cal d rive i s a RAID 1.
FastTrak TX2200 , TX2300 User Manual 80 3. In th e Poli cy dr opd own m enu, s ele ct Fi x if you wa nt S ync hron izat ion or Redun dancy C heck if you do not want to correc t incons istenc ies. 4. Clic k on t he Enable option. 5. Clic k on t he by Day , by Week or by Mon th optio n.
Chapter 5: WebPAM 81 Logical Drive Sy nchronization/Redundancy Check Synchro nization refers to an autom ated p rocess o f checki ng and correctin g dat a and p arity . Unlike a R ebuild, Sy nchroniz ation is a mainte nance ope ration. Y ou can als o synch ronize al l logi cal d rives at t he same time, see pa ge 79.
FastTrak TX2200 , TX2300 User Manual 82 Y ou can mon itor Migra tion p rogress on the Logic al Driv e Migrati on t ab. Clic k the respect ive but tons to pa use, resum e or abort the Syn chroni zation or R edundanc y Check. Scheduled T o schedule a Sy nchroniz ation or Redun dancy Che ck: 1.
Chapter 5: WebPAM 83 3. C lick o n the Sync hronizati on t ab in Managem ent V iew . 4. Clic k on t he Disable optio n. Logical Drive Initialization When lo gical drive is first crea ted, yo u can sel.
FastTrak TX2200 , TX2300 User Manual 84 T o activate an o ffl ine RAID 1 log ical driv e: 1. C lick o n the Lo gical D rive V iew icon in T ree View . 2. C lick o n the Lo gical D rive icon of t he of flin e logica l drive . 3. C lick o n the Activ ation t ab in Manag ement V iew .
Chapter 5: WebPAM 85 When a Dis k Drive Fails The foll owing w ill occ ur when a physic al drive fails or g oes of fline : • The F astT rak Controller’s au dible ala rm sou nds (i f the alarm is enab led). • The Super Swap S tatus LED change s from gre en to re d.
FastTrak TX2200 , TX2300 User Manual 86 2. R eplace the fai led phys ical driv e. 3. R ebuild y our lo gical dri ve. Identify t he Failed P hysical Dr ive Click on the Phys ical Dri ve View icon in the W ebP AM user inte rface. Look for a missi ng physic al drive.
Chapter 5: WebPAM 87 4. Se lect the p hysical drive yo u just rep laced. 5. Clic k the Sta r t N o w button. Y ou can mon itor Reb uild pr ogress on the Logic al Driv e Rebui ld tab . Click the respect ive bu ttons to p ause and resum e the Re build. Whe n the Re build is finishe d, you r logical drive w ill be Fun ction al again.
FastTrak TX2200 , TX2300 User Manual 88 Enclosures Enclos ure V iew Enclosu re V iew prov ides a l ist of all encl osures currently on the H ost PC. T o acces s Enclos ure V iew , click on t he Log ical Dri ve V iew icon in T ree Vie w .
Chapter 5: WebPAM 89 The info rmatio n ta b displa ys the following inform ation: • Enclosure T ype – The manufac turer’s mod el name o r numb er . • Fan S peed – T he RP M of th e enclos ure’s cool ing fans. • Te m p e r a t u r e – The intern al tempera ture of the enclo sure.
FastTrak TX2200 , TX2300 User Manual 90 Spare Drives A spa re drive is a phys ical driv e desi gnated to fu nctio n as a hot s pare driv e. Thi s featur e is not app licable to FastT rak TX200 or TX 2300 beca use the se control lers only s upport t wo physic al dri ves.
91 Ch apt er 6 : T ech nol ogy • About FastT rak, below • Introduc tion to RAID, b elow • Choos ing a RA ID Level (page 94) • Other Lo gical Drive F eatures (p age 96) About FastTrak FastT rak TX Series R AID con troller card featur es concu rrent da ta cha nnel operatio n and o nboard BIO S.
FastTrak TX2200 , TX2300 User Manual 92 RAID 0 – Stripe When a l ogica l drive is strip ed, the rea d and wr ite blo cks of da ta are interle aved betwee n the sec tors of multiple disk dri ves. Perfo rmanc e is incr eased , since th e worklo ad is ba lanced be tween d rives or “members” t hat form the logi cal dri ve.
Chapter 6: Technology 93 RAID 1 – Mirror When a l ogica l drive is mirrored, identi cal dat a is w ritten t o a pai r of dis k drives , while reads are perform ed in p aralle l. The read s are p erforme d using e levat or seek an d load b alancing techniqu es where the workl oad is dis tribute d in the mos t ef ficient m anner .
FastTrak TX2200 , TX2300 User Manual 94 JBOD – Single Drive An altern ative to RAID, JBOD cap acity i s equal to the s ize of the di sk driv e its elf. JBOD app ears i n the User In terface as one i ndivi dual driv e. There are no perf ormance o r fault-t olerance features.
Chapter 6: Technology 95 RAID 1 Recomm ended Applicati ons for RA ID 1 • Account ing •P a y r o l l •F i n a n c i a l • Any appl icati on requirin g very hi gh av ailabilit y JBOD Recomm ende.
FastTrak TX2200 , TX2300 User Manual 96 Other Logical Drive Features St ripe Block Siz e The stri pe block size va lue c an be set to 32 KB, 64 K B, and 1 28 KB. 64 KB is th e default. T his se lection wi ll dire ctly af fect performanc e. There are two issues to cons ider w hen sele cting the st ripe bloc k size.
Chapter 6: Technology 97 See “Logi cal Driv e Mi gration and Expan sion” on pag e 74. Expa nsion takes place o n an exis ting Func tional logical drive w ithout dis turbing the exist ing dat a. Whil e the logical dri ve is exp andin g, you can acc ess the dat a as befor e.
FastTrak TX2200 , TX2300 User Manual 98 JBOD Migrati on is not avail able for J BOD. Delete t he JBOD to make it an unas signe d physic al drive . See “Del ete a L ogical D rive” on p age 72. Then yo u can create a R AID 1 lo gical drive with two unas signed physi cal dr ives.
99 Chapter 7: Sup port • Frequ ently Asked Qu estio ns • Pre-Inst alla tion, belo w • Motherbo ard Issue s (pag e 100) • System CMOS Issu es (p age 100 ) • Drive Issues (pag e 101) • Opera.
FastTrak TX2200 , TX2300 User Manual 100 allow s you to contro l the ass ignment of these resources , you may be able to remed y th e pr obl em by : • Chang ing the IR Q assi gnment s to the PCI slot s in the moth erboard BIOS duri ng boot up . • Reset the confi guratio n dat a in yo ur CMOS.
Chapter 7: Support 101 Drive Issu es Can I add a drive to a Fa stT rak disk array v ia hot-swa p and dynam ically adjust the disk arr ay size? Y es. The FastT rak TX Series sup port s dynam ically a djust able RA ID size and RAI D level . See “Logi cal Driv e Migrati on and Expan sion” on p age 74.
FastTrak TX2200 , TX2300 User Manual 102 What syste m BIOS s etup settings do I us e for the dri ves on the Fa stT rak? None. The drives on the Fa stT ra k TX Series are supp orted by th e FastT rak BIOS and/ or OS d rivers, no t by y our syste m BIOS.
Chapter 7: Support 103 The disk array cons t antly goes critical o r offline du ring reboot. This co nditio n may occ ur when th e Maste r Bo ot Reco rd (M BR) of one of th e drives ha s becom e corrupt or bad . Removi ng (erasing) the MBR will reme dy any issu e rela ted dire ctl y to a bad MB R.
FastTrak TX2200 , TX2300 User Manual 104 controll er that loads the original Master Boot Record (MBR) and then has a probl em transl ating it o r the O perating Sy stem boo t recor d. Promise recomme nds a cl ean inst all of the Ope rating System. T his actio n restor es the M BR and OS boot reco rd.
Chapter 7: Support 105 How can I change the boot sequ ence between a PCI SCSI ca rd and the FastT r ak disk array? Since al l PCI dev ices are PnP , it is d iff icult to d etermine which d evice is address ed first.
FastTrak TX2200 , TX2300 User Manual 106 Contact T echni cal Support Promise T echnica l Support pr ovides se veral supp ort option s for Promise users to acces s informa tion and u pdates . We e ncourage you to use one o f our e lectronic servic es, which provide p roduct inform ation upda tes for the most ef ficient s ervice and sup port.
Chapter 7: Support 107 Germany It al y T aiwan E-mail Support e-Support O n-Line Fax T echnical Sup port +49 (0) 2 31 56 76 48 - 29 Attn: T echnic al Support Phone T echnical Su pport +49 (0) 2 31 56 .
FastTrak TX2200 , TX2300 User Manual 108 China E-mail Support e-Support O n-Line Fax Support +86-10-8857 -8015 Attn: T echnical Suppo rt Phone Suppo rt +86-10-8857 -8085/8 095 If you wish to write us for su pport : Promise T echnolog y China Room 1205, T ower C Webok T ime Ce nter , No.
Chapter 7: Support 109 Limited Warranty Promise T echnology , Inc. (“Promise ”) warrants that for th ree (3) yea rs from the time of the del ivery of the produc t to the original end user: a) the .
FastTrak TX2200 , TX2300 User Manual 110 No oth er docume nt, st atemen t or repre senta tion may be relied on to v ary the terms o f this lim ited warrant y .
Chapter 7: Support 111 Return Product For Repair If you s uspect a produc t is not wo rking properly , or if you have any question s about y our prod uct, cont act ou r T echnical Sup port S taff thro.
FastTrak TX2200 , TX2300 User Manual 112 Y ou are respo nsible fo r the cos t of ins urance an d shipm ent of the p roduct to Promise . Note that d amage incurred d ue to i mproper tra nsport or p acka ging is not cov ered under the Li mited W arranty .
113 Appendix A: Partitio n and Format In order fo r your operating system t o reco gnize and work with the disk drive s att ached to your Fas tT rak TX Se ries RAID control ler card, t he driv es must be parti tioned and forma tted.
FastTrak TX2200 , TX2300 User Manual 114 3. Clic k the Next button to st art the W izard. 4. In th e fol lowi ng win dows, sele ct Di sk 1 to In itial ize. Do no t sel ect any di sks t o Convert. Cl ick the Finish button to Initial ize the d isk array .
Appendix A: P artition and Format 115 6. Clic k the Next button to st art the wi zard. 7. In the follow ing wi ndows, do the followi ng acti ons. Clic k Next to move to the next window .
FastTrak TX2200 , TX2300 User Manual 116 When form atting is com plete, you r disk array w ill appea r as a hard drive in the Di sk Mana gement w indow (a bove) and the M y Comp uter wind ow (below).
117 Appendix B: Upgrades • BIOS and Firmware U pgrade (pa ge 1 17) • Sof tware Driv er Upgrad e (pag e 1 19) • Web P AM Upg rade (pa ge 122 ) BIOS and Firmwar e Upgrade Follow this proc edure to u pgrade the BIOS an d Firmware o n your Fas tT ra k TX Series Con troller ca rd.
FastTrak TX2200 , TX2300 User Manual 118 St ep 3: Inst all the BIO S Pack age 1. Bo ot your PC from the DO S-boota ble disk ette. 2. W hen the A:> prompt appea rs, remove the DOS-bo otab le disk ette and insert th e Fast T rak Upgr ade dis kette. 3.
Appendix B: Upgrades 119 Softwar e Driver Upgrad e Follow this proc edure to u pgrade the FastT rak soft ware driv ers on yo ur PC or serve r . St ep 1: Prep aration Y ou need one blank , formatte d disk ette to pe rform this proced ure. St ep 2: Download Driver Files 1.
FastTrak TX2200 , TX2300 User Manual 120 St ep 3: Inst all the S of tware D rivers Windows Server 20 03, XP and 2 000 1. In sert th e FastT rak Driver di skette i n the A: drive. 2. In the S tart Me nu, go to Se ttings > Co ntrol Pan el. Double -click o n the System icon.
Appendix B: Upgrades 121 SuSE L inux ES 9. 0 1. In sert Fa stT rak Driver di skett e into the floppy drive. 2. Log in as root . 3. Run mount /dev /fd0 /med ia/floppy . 4. Run cd /media /floppy . 5. Run ./inst all . 6. Run cd; umount / media/floppy . 7.
FastTrak TX2200 , TX2300 User Manual 122 WebP AM Upgrade Follow this proc edure to u pgrade the We bP AM Software o n your PC or server . St ep 1: Download the W ebP AM File 1. G o to the Pro mise webs ite ww w .promise.c om/suppo rt . 2. Clic k on Downlo ads .
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