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Po l y c o m M G C + 5 0 / MGC+100 Hardware & Installation Guide Ve r s i o n 9.0.4 | August 2010 | DOC2238A.
T rademark Information P olycom®, the P olycom “T riangles” logo, and th e names and marks associated with P olycom ’s products are trademarks and/or service marks of P olycom, Inc., and are registered and/or common-law marks in the Un ited States and various other count ries.
MGC Hardware and Installation Guide i T able of Content s Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 MGC+ Unit Main Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 MGC+50/MGC+100 Specifica tions .
T able of Co ntent s ii Connecting t he MGC+100 to the LAN Network . . . . . . . . 2-19 Connecting t he MGC+100 to the Operator Workstation (PC) Directly via RS-232 (Optional) . . . . . . . . . . . . . . . . . 2-19 Connecting t he MGC+100 to the Netw ork .
MGC Hardware and Installation Guide iii Power Supply Flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7 Hardware Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1 MGC+100 Compon en ts Locat io n .
T able of Co ntent s iv Audio+ Module Architecture . . . . . . . . . . . . . . . . . . . . . . . 4-38 Audio+ Port Capacities . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-38 Video+ Module . . . . . . . . . . . . . . . . . . . . . . . . . . .
MGC Hardware and Installation Guide v Appendix A: Interfaces Pin As signment . . . . . . . . . . . . . . . . A-1 PRI Port Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1 LAN PIN Assignment . . . . . . . . . . . . . . . . . .
T able of Co ntent s vi.
1-1 1 Before Y ou Begin The MGC+50 and the MGC+100 are high performance, hi gh capacity Multipoint Co ntrol Units (MCU) which supp ort up to 48 ports for the MGC+50, and 96 ports for the MGC+10 0. They utilize a variable port bandwidth ranging fro m 56 to 1920 Kbps.
Chapter 1 - Before Y ou Begin 1-2 The system meets Internation al T elecommunication Union - T elecommunic ation Stan dardization Sector, (ITU-T , formerly CCITT) standards for multipoin t mu lt imed ia brid gi ng devi ces, and meets ETSI standards for telecommunication produc ts.
MGC+ Hardware and Installation Manual 1-3 MGC+ Unit Main Features The MGC+ unit of fers the following features: • Supports a lar ge number of po rts (48 for the MGC+50 , 96 for the MGC+100) run nin .
Chapter 1 - Before Y ou Begin 1-4 MGC+50/MGC+100 S pecifications T able 1-1 lists the specifications of the MGC+50 and the MGC+100 units. T able 1-1: MGC+ Specificati ons Physical MGC+50 MGC+100 Height 16” 16” Width 15”, 19” with mounting plate 23” with mounting plates, 19” with unit at 90 ° Depth 19.
MGC+ Hardware and Installation Manual 1-5 Network interfaces ISDN: T1 PRI, E1 PRI, Multirate ISDN, NF AS, Leased lines-T1/E1, Switched 56 T1-CAS: T1-CAS lines for Audio On ly connections IP (H.
Chapter 1 - Before Y ou Begin 1-6 System Communications MGC+50/MGC+100 Integrated scheduler Y es API to 3rd party reservation systems Ye s Conference Setup (Scheduled/ Unscheduled) MGC+50/MGC+100 Meet.
MGC+ Hardware and Installation Manual 1-7 MGC+ Control Unit A new Control unit is located in Slot A of the front panel of the MGC+. The Control Unit has the foll owing features: • Support of bot h XPEK and pSOS Ope rating Systems (OS) • XPEK or pSOS swappable Operating Systems (OS) • MGC Manager V ersion 7.
Chapter 1 - Before Y ou Begin 1-8 Scope of Manual This manual describes t he MGC+50 and the MGC+ 100 hardware and installation pro ced ure. It is inte nded for service en gineers, system administrators and system operators who need to install, con figure and maintain the M GC+ unit.
MGC+ Hardware and Installation Manual 1-9 Conventions Before using thi s manual, it is important for you to understand the terms and conventions use d: • The term “Choose” o r “Double-click” is used when you need to activate a menu command or a command butto n i n t he dialog box.
Chapter 1 - Before Y ou Begin 1-10 List of Abbreviations The following is t he list of abbreviat ions used througho ut this manual: T able 1-2: Abbreviatio ns API Application Programming Interface CSU.
MGC+ Hardware and Installation Manual 1-11 Inst allation and Configuration Workflow The MGC+ un it in stallat ion a nd config ura tion process i nclud es the followi ng main steps: Hardware Installatio n, Software Installation, Network Services definition and the MGC+ unit cards co nfiguration, and Datab ase Configuratio n.
Chapter 1 - Before Y ou Begin 1-12.
2-1 2 Hardware Inst allation This chapter des cr ibes the unpacking and conn ect ion of both the M GC+50 and the MGC+100, to the ISDN , T1-CAS, H.323, MPI or serial network to the operator workstation (PC).
Chapter 2 - Hardware Installation 2-2 MGC+100 Hardware Inst allation Inspecting the MGC+/ReadiMan ager IAM Package Cont ent s Y ou should in spect t he shipped box an d note if it was damaged in any way . If the box items show damage, you should file a damage claim with the carrier who delivered it .
MGC+ Hardware and Installation Manual 2-3 Rack Mount Safety Precautions The following pre cautions should be followed with regards to rack mount safety: • Decide on a su itable location for the equipment rack that will hold th e MGC+/ReadiManager unit.
Chapter 2 - Hardware Installation 2-4 Unp acking and Positioning the MGC +100 T o unpack and pos ition the MGC+100 : 1. When you receiv e your MGC+100, inspec t the equipment for damage and verify that the components mat ch the packing slip.
MGC+ Hardware and Installation Manual 2-5 Figure 2-2: Unpacking the MGC+100 4. Lift the MGC+100 unit an d remove the packagin g material. 5. Lower the MGC+100 unit, placing it on the surface. If the MGC+100 is a standalone unit, place it on a flat surface.
Chapter 2 - Hardware Installation 2-6 Mounting the MGC+ 100 on a 23” Rack The MGC+100 can be mounted to a 23” rack using the two mounting plates that are pre-inst alled on the uni t. 1. Make sure th at the MCU is turned OFF and it is disconnected from the AC power .
MGC+ Hardware and Installation Manual 2-7 8. Unscrew both M CU the side screws an d remove both side plat es. 9. From the inside of t he MGC-100, screw the mounting brackets to both sides of the MCU , securing the sc rews in the mounted b racket.
Chapter 2 - Hardware Installation 2-8 10. Place the MCU in a 23” rack and while supportin g it, screw the mounting brackets to the rack securing it wi th bo lts and self -l ock in g nu ts. Mounting the MGC+ 100 on a 19” Rack The MGC+100 can be mounted in a 19” rack using th e mounting kit (P /N- KIT2026A).
MGC+ Hardware and Installation Manual 2-9 1. Check that all the parts are i n the kit. The kit should contain the following items: 2. Make sure that the M CU power is turned OFF and it is d isconnected from the AC power . Remove the side covers as described on page 2-4.
Chapter 2 - Hardware Installation 2-10 b. Fit the flat washe r (Item #4) onto the scre w . c. T ake the two mounting ba rs (Item #1) from the kit and attach them to the MGC+100 unit with th e screws (with the attached washe rs, as described in step b).
MGC+ Hardware and Installation Manual 2-11 Inst alling the ReadiManager IAM in the MGC+ Unit This section i s releva nt on ly t o MG C+ systems that are be in g upgrad ed to the ReadiManager by instal ling the ReadiManager IAM blade.
Chapter 2 - Hardware Installation 2-12 MGC+ ReadiManager Inst allation The ReadiManager IAM can be installe d with th e MGC+ unit ON or O FF . Refer to T able 2-2 on page 2-12 for more detai led instructions. It is important that you follow the seq uence of ste ps as defined in se ctions below .
MGC+ Hardware and Installation Manual 2-13 ON 1 Remove the rear I/O panel an d install the I/O card on the chassis. See “Installing the I/O Card for the ReadiManager IAM” on page 2-15. 2 Remove the ReadiManager IAM fron t panel. See “Removing the Blank Panel from the MGC+ Unit” on pa ge 2-14.
Chapter 2 - Hardware Installation 2-14 Removing the Blan k Panel from the MGC+ Unit T o remove the blank panel from the front of the MGC+ unit: 1. Remove the left panel (label led MGC+) from the front of the MGC+ unit. 2. Unscrew fo ur screws as shown in the following illust ration.
MGC+ Hardware and Installation Manual 2-15 Inst alling the I/ O Card for the ReadiM a nag e r IAM T o install the I/O card for the ReadiManager IAM: 1. Remove the right rear I/O cov er by loosening the four screws as show n in the followi ng illustration.
Chapter 2 - Hardware Installation 2-16 Inserting the ReadiManager IAM into the MGC+ Unit T o insert the Polycom ReadiConvene IAM blade: 1. After removing the left front panel from the MGC+ chassis, unpack the ReadiManager IAM.
MGC+ Hardware and Installation Manual 2-17 Connecting and Setting Up the MGC+100 Use the MGC+ 100 rear panel di agram below for re ference. Figure 2-8: MGC+100 Rear Panel with External Connectors T o .
Chapter 2 - Hardware Installation 2-18 Connecting to the power sou rce Y ou can connect to an AC Inlet power supp ly at your site. It is importan t to follow thes e steps.
MGC+ Hardware and Installation Manual 2-19 Connecting the MGC+100 to th e LAN Network Connect one end of a ne twork cable to the LAN connector on the rear I/O panel of the MGC+100 Control Modu le and the other end to the network.
Chapter 2 - Hardware Installation 2-20 Connecting the MGC+100 to the Netwo rk T o connect the MGC+100 to the ISDN network or T1-CAS Network : • Connect the 8-pin RJ-45 conn ect or of the network cable to the NET RJ-45 jack on the rear panel of the MGC+100.
MGC+ Hardware and Installation Manual 2-21 T o connect the MGC+100 to the H.323 network: If an H.323 network Interface card is instal led in the MGC+100, con nect the 8-pin RJ-45 con ne cto r of the LA N ne tw ork cable to the LAN-32 3 RJ-45 ja ck on the rear panel of the MGC+100.
Chapter 2 - Hardware Installation 2-22 Figure 2-1 1: MPI Box rack mounting options T o inst all the MPI-4/8 Network Interface Module: 1. Slide the MPI-4 /8 Network Int erfa ce module into a free slot in t he MGC front panel. 2. Push the MPI-4/8 Network Interface module firmly int o the Backplane, making sure it is p rop erly seate d in its slot.
MGC+ Hardware and Installation Manual 2-23 T o install the MPI Box on T op of the MCU: 1. T urn OFF power t o th e MCU and unplug it from AC po wer . 2. If the MCU is rack mounted, disconnect all the externa l cables, dismount the MCU from the rack and place it on a desktop or work ta ble.
Chapter 2 - Hardware Installation 2-24 6. Place the MPI box with its four 160-pi n connectors facing the MCU front panel between the two mounting bracket s. Secure it with the screws supplied with th e MPI Box. 7. If the MCU is standalon e, reassemble the side pan els.
MGC+ Hardware and Installation Manual 2-25 10. Connect the serial cable running fro m th e DCE to th e ap prop riate 37 -pin connector on th e rear panel of th e MPI Box. If d ial ing is used, connect the appropriate cable from the DCE t o the 25-pin connec tor on the rear panel of the MPI Box.
Chapter 2 - Hardware Installation 2-26 MGC+50 Hardware Inst allation Unp acking and Positionin g the MGC +50 T o unpack and position the MGC+50: 1. When you recei ve your MGC+50, inspe ct the equipment for da mage and verify that the componen ts match the packin g slip.
MGC+ Hardware and Installation Manual 2-27 3. Release the clasp locks at the bottom, and lift the MGC+50 top cover . Figure 2-13: Unp acking the MGC+50 4. Lift the MGC+50 unit and remove the package base. 5. Lower the MGC+50 unit, placing it on the surface.
Chapter 2 - Hardware Installation 2-28 Mounting the MGC+50 on a Rack The MGC+50 ca n be mounted in a 19” rack using tw o mounting plates (Kit 2012A). The side plates a re u sua lly mo unted wh en shi pped, but i f no t, fol low the directions bel ow to install the mounted plates on the MGC+50 and t hen mount the MGC+50 on the 19” rack.
MGC+ Hardware and Installation Manual 2-29 6. Once the, Server panel, Main Con t rol Modu le, the power supply module and the boards are removed, unscrew th e side screws from inside the MGC+50, and then remove the plate from both MGC+50 sides.
Chapter 2 - Hardware Installation 2-30 9. Insert the fu nctional modules re moved earlier into th e MGC+50. 10. Mount the Power Su pply module, Main Control Mo dule and Server panel back in their pla ce as described in Chapter 5, “Replacing the Mai n Control Module ” on page 5-17.
MGC+ Hardware and Installation Manual 2-31 1 1. Place the MGC+50 in a 19” rack and while supporting it, screw the mounting brack et s to the rack securing it with nuts.
Chapter 2 - Hardware Installation 2-32 Connecting and Setti ng Up the MGC+50 Use the MGC+50 rear pane l di agram below for reference. Figure 2-14: MGC+50 Rear Panel with Externa l Connectors T o conne.
MGC+ Hardware and Installation Manual 2-33 Connecting to the Power Source T o connect to t he A C Inlet: 1. Make sure that the p ower switch lo cated on th e rear panel of the MG C+ unit is off. 2. Insert the powe r cable into the power c onnector on the rear pan el of the MGC+50 unit.
Chapter 2 - Hardware Installation 2-34 Connecting the MGC+50 to the LAN Network Connect one end of a network cabl e to the LAN co nnector on t he rear I/O panel of th e MGC+ Control Modu le and the other end to the network.
MGC+ Hardware and Installation Manual 2-35 Connecting the MGC+50 to the PSTN Network T o connect the MGC+50 to the ISDN network and T1-CAS network: • Connect the 8-pin RJ-4 5 connector of the network cable to the NET RJ-45 ja ck on the rear panel of th e MGC+.
Chapter 2 - Hardware Installation 2-36 Connecting the MGC+50 to the H.323 Net work If an H.323 network Interface card is installed in the MGC+, connect the 8- pin RJ-45 conn ector of the LAN network cab le to the LAN-323 RJ-4 5 jack on the rear panel of the MGC+.
MGC+ Hardware and Installation Manual 2-37 MPI-4/8 Hardware Inst al lation for the MGC+50 The MPI-4/8 Network In te rfac e card is inserted int o the MGC+50. The MPI bo x i s mou nt ed on a 19” rack together with th e MGC+50 , as can be seen in Figure 2-13.
Chapter 2 - Hardware Installation 2-38 T o install the MPI-4/8 Ne twork Interface Module: 1. Slide the MPI-8 Network Interface mo dule i nto a free slot in the MCU front panel. 2. Push the MPI-8 Network Interface module firmly in to the Backplane, making sure it is p rop erly seate d in its slot.
MGC+ Hardware and Installation Manual 2-39 Using a second cable, co nnect the 160-pin connector to Port B of the MPI-4/8 Network Inter face fro nt panel. Connect the other end of the cable to B (Ports 5-8) 160-pi n connector of the MPI Box. By do ing this procedure we have utilized the MPI Box as a MPI-4 /8.
Chapter 2 - Hardware Installation 2-40 Comp act Flash Memory Use on the MGC+ The Main Control Unit’ s Compact Flash po rt is used to perform the followi ng tasks: • pSOS Rescue Disk — Contact yo.
MGC+ Hardware and Installation Manual 2-41 Inserting the Compact Flash Disk i n to the MGC+ Compact Flash slot: 1. Insert the Fl ash Memory disk into the slot. 2. Press the Reset button on the MGC+. The followin g menu appears on your monitor ’ s screen.
Chapter 2 - Hardware Installation 2-42 Swapping the Operating System (OS) The Compact Flash enables you to switch betw een two types of operating systems: • pSOS • XPEK T o select this option press 3 , Change MGC+ OS . For more information contact your next level of support.
MGC+ Hardware and Installation Manual 2-43 MGC+ Sof tware Inst allation and Configuration The MGC+50/MGC+100 requires basic conf iguration before yo u can start running conferences. Y ou are required to configure t he ReadiConvene IAM and MGC+ Control Unit (C U) blades on the MGC+.
Chapter 2 - Hardware Installation 2-44 2. Edit the file with t he following text: IP_ADDRESS = aaa.bbb.ccc.ddd NETWORK_MASK = aaa.bbb.ccc.ddd DEF AUL T_G A TEW A Y = aaa.bbb.ccc.ddd, where aaa, bbb, ccc, and ddd are numb ers between 0 to 255, as follows: 3.
MGC+ Hardware and Installation Manual 2-45 4. Use the Microsoft Unplug or Eject Ha rdwar e procedure prior to removing the Fl ash disk. 5. Remove the Compact Flash Memor y di sk from the reader . 6. Insert the Co mpact Flash disk into the MGC+ Control Mo dule Compact Flash slot.
Chapter 2 - Hardware Installation 2-46 The Add MCU dialog box opens. b. In the Name box, enter the name of the MCU. Specify a name that clearly identifies the MCU. c. In the IP Addr ess box enter t he defaul t IP Address of the MCU as entered in the LAN.
MGC+ Hardware and Installation Manual 2-47 a. In the Br owser pane, right-click the MCUs N etwork icon, and then click New MCU . The Add MCU dialog box o pens. b. In the Name box, enter the name of t he MCU. Specify a name t hat clearly identifies th e MCU.
Chapter 2 - Hardware Installation 2-48 a. Right- click th e MCU icon, and then click IP Configuration . The IP Confi guration dialog box opens. b. If required mod ify the paramete rs and click OK . 10. Press Reset on the MGC+. 1 1. Disconnect the MCU from t he local network that yo u have created.
MGC+ Hardware and Installation Manual 2-49 Method 3 - Defining the IP address using a Keyboard and Mouse: 1. Access the Main Contro l Module rear I/O panel. 2. Press the Reset button on the MCU . The command lin e is displayed . 3. T ype C:> dir mcucfg and press Enter .
Chapter 2 - Hardware Installation 2-50 Formatting and Creating a New Comp act Flash Boot File The user can create a new boot file on a Compact Flash Disk, by running the file named system.exe located in the Compact Flash System folder of your MGC+ Software & Documentation CD.
MGC+ Hardware and Installation Manual 2-51 3. Double-click the System.exe file and the W inImag e Self Extractor dialog box appears. 4. Select from the Disk drop-down bo x a letter for your C ompact Flash disk, and click OK . After a few se conds a new Com pact Flas h Boot disk is cr eated.
Chapter 2 - Hardware Installation 2-52 Clocking T o be able to work with the n etwork connected to t he MCU you need to synchronize the system clock with the networ k clock. This is done in two steps: • Selecting the netw ork type according to which the system cl ock will synchronize.
3-1 3 System Architecture The MGC+ unit is desi gn ed to pr ovide maximum relia bility , minimum interrupti ons, and e ffortless maintenanc e. Remova ble activ e compon ents are accessed via the front panel to prov ide quick and easy serviceability .
Chapter 3 - System Architec ture 3-2 The MGC+ Unit is made up of: • Main Control Module, located in Slot A • Functional Mo dules, located to the right of the Main Control Module when the uni t is .
MGC+ Hardware and Installation Manual 3-3 Figure 3-3 descri bes the functional block d iagram of the complete MGC+ 50. Figure 3-3: MGC+50 components MUSIC I/O H.
Chapter 3 - System Architec ture 3-4 Figure 3-4 shows t he physical layout of th e MGC+100 and how it interfaces with the outside worl d. Figure 3-4: MGC+ unit functional block dia gram Hard Disk RS23.
MGC+ Hardware and Installation Manual 3-5 Information Flow Figure 3-5 shows the flow of information wit hi n t he system. Figure 3-5: Signal flow process Information ent ers the MGC+ units from the teleco mmunications network via a PBX or CSU, and in to the Network Interface Mod ule.
Chapter 3 - System Architec ture 3-6 The MUX+ Modu le transfers th e control in formation to the Main Co ntrol Module via th e Control B us. The control info rmation is then processed b y the Main Control Module an d a control respons e fo rwarded via the Control Bus to the appropriate MUX+ Ports.
MGC+ Hardware and Installation Manual 3-7 MGC+ Manager Interface As shown in Figure 3-4, “MGC+ unit functional bloc k diagram” on page 3-4, the Main Con trol Unit communicates with the MGC+ Manager through the LAN interface or the RS-232 interface.
Chapter 3 - System Architec ture 3-8.
4-1 4 Hardware Description This chapter describes the variou s components that make up th e MGC+ unit. The following components are described: • MGC+ ReadiManager IAM • Control Un it • Backplane • Power Supp ly Mod ules • Fans • Alarms port • Functiona l Modules — Net-2/4/8 (ISDN/T1-CA S) — IP+12, IP +24, IP+48 (H.
Chapter 4 - Hardware Description 4-2 MGC+100 Component s Location Figure 4-1 shows t he front panel of the MG C+100. The front pa nel provides access to the M ain Control Mo dule, the Func tional Modul es, and the Powe r Supply Modules.
MGC+ Hardware and Installation Manual 4-3 Figure 4-2 shows the rear panel of the MGC+10 0. The rear panel provid es access to the network I/O card connec tors .
Chapter 4 - Hardware Description 4-4 Figure 4-3 shows the top view of t he inside of the MGC+100. The Main Control Mod ule, Functiona l Modules, an d I/O cards are all connected to the Backplane. The Power Supp ly Modules, located unde rneath the M ain Contro l Module and t he Functional Modu les, are connected to the Powerplane.
MGC+ Hardware and Installation Manual 4-5 MGC+50 Component s Location Figure 4-4 shows the fr ont panel of the MGC+5 0. The front panel pr ovides access to the M ain Control Modu le, the Functional Modu les, and the Power Supply Modu le.
Chapter 4 - Hardware Description 4-6 Control Module an d the Function al Modules, an d i s connected by wire leading to the backplane. Figure 4-5: MGC+50 top (inside) view Functional Modules Backplane C.
MGC+ Hardware and Installation Manual 4-7 ReadiManager IAM The ReadiManager IAM refers to the Polycom® MGC+ that houses the Integrated Application Module (IAM). The ReadiManager provides the hardware platform to run the R eadiManager ™ software application.
Chapter 4 - Hardware Description 4-8 Control Unit The Main Cont rol Unit performs the functions of con ference setup, conference termination, and resource all ocation in both the MGC+1 00 and the MGC+50. The Main Control Modu le has an Intel-based Pentium processor , a hard disk drive and 256 MB of memory .
MGC+ Hardware and Installation Manual 4-9 The Main Contro l Module inc l udes se veral connectors. These are connected to ports on the c hassis. T wo types of connectors on the rea r panel provide connections from the MGC + to various external systems.
Chapter 4 - Hardware Description 4-10 Backplane The Backplane is base d on the “universal sl ot” concept, where any functional card can be inserte d in any functiona l sl ot. Therefore, dif ferent configurations are formed base d on the users’ port cap acity and functio nality requirements.
MGC+ Hardware and Installation Manual 4-11 In the MGC+50, the front of the Backplan e con tains eight slots for Fun ctional Modules and additional sl ot (Slot A) for the Main Control Module.The back of the Backplane also c ontains 7 slots for I/O cards and 1 slot fo r the Main Control Module.
Chapter 4 - Hardware Description 4-12 Information High way The Information Hig hway is a high capac ity TDM-type bus. It is u sed by both the MGC+100 and the MGC+50.
MGC+ Hardware and Installation Manual 4-13 Power Supply Module Both MGC+ units (M GC+100 and MGC+5 0) operate at 100-240 vol ts AC 50/60 Hz. Power Module in the MGC+100 Three redundant power supplies provi de back up for the system to en sure multipoint service is not interrupted as a result of any single p ower supply failure.
Chapter 4 - Hardware Description 4-14 Power Module in the MGC+50 In the MGC+50, the Power S upply Module is not ho t swappable. The power supply automatica lly senses the AC input voltage. The capacities of the power supply module ar e shown in T able 4-3 , “MGC+50 Power supply module capacit y ”.
MGC+ Hardware and Installation Manual 4-15 The specification s of the Power Supply module s of the MGC+100 is shown in “MGC+100 Power su pply modules capacity” on page 4-13. The specifications o f the Power Supply module of the MGC+50 is shown in “MGC+50 Powe r supply modu le capacity” on page 4-14.
Chapter 4 - Hardware Description 4-16 Functional Modules The Functional Modules (cards) perf orm t he various audio, video, and data processing function s for the MGC+ unit. Both the MGC+100 and the MGC+50 use the sa me functional modules. The MGC+100 unit houses up to six teen Functional M odules, which can occupy slots 1 throug h 16.
MGC+ Hardware and Installation Manual 4-17 IP+24/48 Perform signaling and capabilities exchange for conferencing. Encrypted conferences with IP participant s, SIP sessions and mixed compon ent conferences that include SIP participants require IP+ cards 48 channels at 128Kbps IP+48/96 Perform signaling and capabilities exchange for conferencing.
Chapter 4 - Hardware Description 4-18 The dif ferent types of Functiona l Modules are used to prod uce a variety of configurations. In the MGC+50 up to eight individual Fun ctional Modules can be used to build the desired confi guration. In the MGC+100, 16 modules can be used.
MGC+ Hardware and Installation Manual 4-19 Figure 4-9: General module architecture T able 4-6: Common functional module compon ents Component Description Card Manager The Card Manager processor . HDLC Interface Provides the interface for the Control bus.
Chapter 4 - Hardware Description 4-20 The Functional Modules are described in detail in the following segments. Net-2/Net-4/Net-8 or T1-CAS Network Interface Module The Net-2/Net-4/Net-8 Network Interfa ce module provides the interface between the MGC+ unit and the ISD N netw ork or T1-C AS lines.
MGC+ Hardware and Installation Manual 4-21 The module’ s fr ont panel includes tw o, four or eight tri-co lor LEDs (depending on the card’ s co nfiguration). Depending o n the states of the LEDs inputs, the LE D can be of f, green, red or yellow .
Chapter 4 - Hardware Description 4-22 The Net-2/Net-4/Net-8 ISDN/T1- CAS Network Interface Dat a St ream Figure 4-12 shows a block diagram of the Net-2/ Net-4 /Net-8 network interface of the M GC+ unit.
MGC+ Hardware and Installation Manual 4-23 IP+ Network Interface Module The IP+ Network Interface Modules support particip ant connections using H.323 communication standards.
Chapter 4 - Hardware Description 4-24 Conferences that include SIP defined participants require IP+ cards from version 4.41. Module Port Cap acity The number of participants in a conference is l imite d by the Line Rat es and conference type. T able 4-8 describes th e port ca pacities of the cards using different line rates.
MGC+ Hardware and Installation Manual 4-25 IP+ Network Interface Mo dule Ar chitecture The IP+ Network Interface Modules have the same general card structure a s other MGC+ modules: Card-Manager, TDM interface, and the functional units. Figure 4-13 shows the a rchitecture for the IP+ Network Interface Modules.
Chapter 4 - Hardware Description 4-26 The MPI-4/8 Networ k Interface Module MPI is an acronym for the Multi Protocol Interface card. The MPI-8 is a seria l communications interface card that uses certain protocols to communicate to endpoints, “Data T erminal Equipmen t” (DTE), or “Data Communications Equipment” (DCE).
MGC+ Hardware and Installation Manual 4-27 Each 160-pin connector can be co nnected to one 16 0-pin connector lo cat ed on the front pan el of t he MPI box. Figure 4-15: MPI box front panel Each of the 160-pin connecto rs on the MPI bo x int erfa ces to fo u r seri al ports found on the back of th e M PI box.
Chapter 4 - Hardware Description 4-28 MPI-4/8 Network Inte rface Dat a Stream When the MCU is set as a DTE The ISDN data stream flows from the ISDN telecommunication network through the DCE to the serial port (3 7-pin connector) on the MPI box.
MGC+ Hardware and Installation Manual 4-29 When the MCU is set as a DCE The serial data st ream flows from th e endpo int (DTE) through the serial connector entering th e MPI box by way of the 3 7-pin connector . The data is then directed from the 37-p in connect or to the 160-pin connector connecte d to the MCU (DCE).
Chapter 4 - Hardware Description 4-30 MPI Network Interf ace Module Architecture Figure 4-19, “MPI-4/8 Ne twork Interf ace module archite cture” shows the architecture for the MPI-4/8 Network Interface Module.
MGC+ Hardware and Installation Manual 4-31 MUX+ Module The MUX+ card performs multiplexing a nd de multiplexing of a udio, video, data and contro l information.
Chapter 4 - Hardware Description 4-32 The MUX+ hand les a variety of Line Ra tes, aggregati on calls (1B to 6B) and Bonding calls (12 8 Kbps to E1). MUX+ Card Properties A flexible port resource allocation m echanism is availa ble with the MUX+ card and allocates ports dynamically thereby decreasing fr agmenta tion.
MGC+ Hardware and Installation Manual 4-33 IVR/Greet & Guide Welcome Slide Up to four video slides can be stored on the MUX+ card. The W elcome slide is downloaded to all MUX+ cards if more than one card is present on the MGC+ MCU. MUX+ Port Cap acity MUX+ resources are allocated at the reserva tion stage.
Chapter 4 - Hardware Description 4-34 MUX+ Participant Move Options The administrator has t he option to define move behavior of encryp ted participants by setting the system.
MGC+ Hardware and Installation Manual 4-35 • From a non-encrypted conference to an encrypted conference or another non-encrypted conference. When the ALLOW_ENCYPT_IN_P AR TY_ LEVEL flag is set to NO, the participant’ s encryption setting mu st match t he conf erence encryption setting’ s to be moved to th e other conference.
Chapter 4 - Hardware Description 4-36 IP/SIP In the IP/SIP section of the Resources Report both non-encrypted and encrypted participants are grouped together .
MGC+ Hardware and Installation Manual 4-37 Audio+ Module The Audio+ Module performs audio compr ession, decompression, an d bridging. The Audio + Module also performs transcod ing between various audio algori thms. The Audio+ Module supports the following alg orithms: • ITU-T G .
Chapter 4 - Hardware Description 4-38 Audio+ Module Architec ture Audio+ represents a new family of audi o cards. Aud io+ ha s the same general card architecture as other modules.
MGC+ Hardware and Installation Manual 4-39 The following tabl e details the card capacities according to the Audio algorithm used in the co nfere nce when the MCU is configured to M edium Band. The following tabl e details the card capacities according to the Audio algorithm used in the conf ere nce when the MCU is co nfigured to W ide Band.
Chapter 4 - Hardware Description 4-40 Vi deo+ Module The V ideo+ mod ule supports up to 8 participants per module. In addition it provides the following features/enhancements: • Click&V iew - A graphical console transmitted to endpoints enabling the users to change their personalized video layout or conference.
MGC+ Hardware and Installation Manual 4-41 Video+ Module Architecture Figure 4-23 shows th e V ideo+ module architecture. Figure 4-23: Video+ module architecture.
Chapter 4 - Hardware Description 4-42 Dat a Module The Data Module performs conference da ta and control rout ing for up to 12 participan ts. The system allows for 12 co nference s of one partic ipant each , or one conference of 12 par ticip ants or any combinatio n in between.
MGC+ Hardware and Installation Manual 4-43 Input/Output (I/O) Boards On the MGC+ there a n umber of I/O card s that can be inst alled on the MGC+: • I/O board of the ReadiManager IAM • I/O board o.
Chapter 4 - Hardware Description 4-44 The following I/O connections are available: • LAN - for more information see “C onne cting the MG C+10 0 to th e LAN Network” on page 2-19 or “Connecti ng th e MGC+50 to the LAN Network” on page 2-34.
MGC+ Hardware and Installation Manual 4-45 • The IO-2 card connects two PRI/Leased connections from the MGC+ rear panel to a Net-2 ISDN/T1-CAS Network Interface Module.
Chapter 4 - Hardware Description 4-46 • The IO-8 card conn ects eight PRI/Leas ed connections from the MGC+ rear panel to a Net-8 ISDN/T1-CAS Network Interface Module. Figure 4-28: ISDN/T1-CAS Network connection fo r eight spans • The LAN-IO Card on the rear MGC+ panel connect s an IP connection to the H.
MGC+ Hardware and Installation Manual 4-47 Audio+ Music I/O Card A special daughter card, whi ch is attached to one of the Audi o+ Fu nctional Module can be attached to the rear of the Audio+ module, on the MCU’ s rear panel. It is used to playback music or recorded messages from an external device such as a tape record er or CD pla yer .
Chapter 4 - Hardware Description 4-48 T o install the Music I/O card in the rear panel of the MGC+ unit: 1. Carefully slide the Music I/O card in to the slot in the backplane where the Audio+ module is inserted in the front. 2. T ighten the screws on the rear panel of the MGC+ unit to secure the Music I/O card.
MGC+ Hardware and Installation Manual 4-49 Enabling th e Aud io + Musi c I/O Card in the MCU Software Once the Audio Message dau ghter card and the Music I/O card are installed, the system automatic ally identifies them.
Chapter 4 - Hardware Description 4-50 The SysConfig dialog box opens. 2. Double -c lick on the GREET_AND_GUIDE line in the Section box. The Greet and Guide hardwa re items ap pea r in the Item = V alue box. These values are set a cco rding to the Hardware installed in the syste m.
MGC+ Hardware and Installation Manual 4-51 MUX+ V ideo Slides V ideo slides are download ed and stored in the MUX+ memory . Up to four slides may be sto red in the MUX+ memory – one per Message Se rvice.
Chapter 4 - Hardware Description 4-52.
5-1 5 System Maintenance The MGC+ is designed wi th ease of maintenance in mind. Most compon ents are hot swappable and are accessi ble dire ctly via the fro nt panel or the rea r panel. Each module includes LED indic ators, which reflect the sta te of the module.
Chapter 5 - System Maintenance 5-2 Controls and Indicators MGC+ Unit Front Panel The front panel of the MGC+ unit contai ns a number of controls, compon ents, and indicators for using the MGC+ system. Figure 5-1 and Figure 5-2 sh ow the front panel of the MGC+100 and MGC+50 and all their elements.
MGC+ Hardware and Installation Manual 5-3 Figure 5-2: MGC+50 front panel LED Indicators The following LEDs appear on th e fr ont panel: • 4 LEDs on the ReadiManager IAM • 4 LEDs on the Cont rol Un.
Chapter 5 - System Maintenance 5-4 T able 5-1: Front Pa nel LEDs Module Name Color Descriptio n ReadiManager IAM (left group) Power LED Y ellow On. Not lit when OFF . Flash Memory LED Red Read or write enable. Lit when active. Shut Down button NA T urn the Readi Manager ON or OFF .
MGC+ Hardware and Installation Manual 5-5 Functional Modules (Audio+, Video+, IP+, MUX+ , MPI and T -12 0) St b y Fail Active Green Red Y ellow On during normal operation (refer to T able 5-2) On when.
Chapter 5 - System Maintenance 5-6 The three Functio nal Module LEDs functi on a s a group. Each state of the Functional Mo dule and its associated LED array is described i n T able 5-2. The (IDLE, ACTIVE, F AILURE, and P A R TIAL F AILURE) states are the operational modes of the Functional Module.
MGC+ Hardware and Installation Manual 5-7 MGC+ Unit Rear Panel The rear panel of the MG C+ 10 0 an d M GC+ 50 contain s a nu mber of controls for using the MGC+ uni t. Figure 5-3 and Figu re 5-4 show the back panel an d labels all el ements of th e MGC+100/ 50.
Chapter 5 - System Maintenance 5-8 Figure 5- 4: MGC+50 rear panel cont rols The main power switch is used during installati on, and replacement of fans, main control modul e and power suppl y since the functional mo dules are hot swappable. The switch inc ludes an AC circuit breaker.
MGC+ Hardware and Installation Manual 5-9 Corrective Maintenance Corrective main tenance refers to changing or replacing an element of t he system that is fa ulty .
Chapter 5 - System Maintenance 5-10 Replacing a Functiona l Module The following procedure is applicab le for both the MGC+100 and the MGC+50. All Fun ctional Modules are hot-swappable and can be replaced with the syste m running. Use the fo llowing procedure to rep lace a faulty Functional Modu le: 1.
MGC+ Hardware and Installation Manual 5-11 8. Referring to the lab els, reconnect the externa l connections to th e I/O card. Replacing the Power Supply Modules on the MGC+100 The Power Su pply Modules are hot sw appable and can be replaced with the system running.
Chapter 5 - System Maintenance 5-12 3. Using a standard Ph illips screwdriver , remove six spring-loaded screw s from the fans cover on the MCU’ s rear panel. 4. Optional. Remo ve the two jack co nnectors from the fan pan el to completely remove the fans from the MCU.
MGC+ Hardware and Installation Manual 5-13 6. Disconne ct the +5V and -5 V power cables using a 9/16” (13 mm) M8 nut driver . 7. Using a Phill ips screwdriver , loosen th e six spring-loaded sc rews on the front panel of t he MGC+50 that secu re the Power Supp ly Module.
Chapter 5 - System Maintenance 5-14 9. Slide in the replacemen t Po we r Supply Module from the front panel and push it firmly into its place. 10. Tighten the six screws on the fr ont panel of the MGC+50 that secure the Power Supply Module.
MGC+ Hardware and Installation Manual 5-15 Fan Replacement for the MGC+100 The fans are hot swappabl e and ca n be re placed w ith the sy stem runnin g. The fans are located on the rear panel of t he MGC+100. Use the fol lowing procedure to replace a faulty fan: 1.
Chapter 5 - System Maintenance 5-16 Fan Replacement for the MGC+50 The fans are not hot swappable and ca nnot be replaced with the system running. Fans are l ocated on the rear pane of the MGC+50. U se the fol lowing procedure to replace a fault y fan: 1.
MGC+ Hardware and Installation Manual 5-17 6. Remove the fan. 7. Position the replacement fan correctly on the rear panel. 8. T ighten the four screws on the Fans front panel that secure the fan. 9. Insert the connector to its place in t he Fans panel and ensure that the panel mount locks are locked.
Chapter 5 - System Maintenance 5-18 1 1. Connect t he power cord to the po wer source and switch on the mai n power switch on the rear panel. 12. T urn on the M CU. Connect to t h e MCU via the MGC+ Manager , as described in the MGC+ User ’ s Guide.
MGC+ Hardware and Installation Manual 5-19 When these parts require replacemen t, ple ase contact Polycom Resource Center . Replacing the Dongle The Dongle is insta lled on COM1 on the Con trol Unit (CU) rear panel I/O with a bracket. Prior to replacing a do ngle, please contact Polycom Resource Center .
Chapter 5 - System Maintenance 5-20 2. Insert the new do ngle in COM1 and re-att ach the bracke t by fixing the screws. V erifying the Dongle • Check the seria l number of the dongle cu rrently installed on th e MGC Manager; right-cl ick the MC U icon , and the n click Dongle Information .
MGC+ Hardware and Installation Manual 5-21 The serial number displayed in the Dongle Information dialog box should match the serial number on th e Dongle.
Chapter 5 - System Maintenance 5-22 T roubleshooting The MGC+ unit provid es on-line diagnost ics for quick isolation and resolution of probl ems. The card stat us and the MCU's status can be viewed in the Br owser and the Sta tu s areas of the MGC+ Manag er main window .
A-1 Appendix A: Interfaces Pin Assignment PRI Port Assignment T able A-1: PRI Port Assignment Pin Signal Name 1 Receive R ing 2 Receive T ip 3 No connection 4 T ransmit Ring 5 T ransmit T ip 6 No conn.
Appendix A: Interfaces Pin Assig nment A-2 LAN PIN Assignment Figure A-1: LAN Pin Assignment Alarms Port Pin Assignment Figure A-2: Alarm Port Pin Assignment 1 8 TD+ TD- RD+ RD- Major Major Minor Mino.
MGC+ Hardware and Installation Manual A-3 RS-232 Pin Assignme nt Figure A-3: RS-232 Pin Assignment T able A-1: PRI Port Assignment Pin Description 1 Data Carrier Detect (DCD) 2 Receive Dat a (RXD) 3 T.
Appendix A: Interfaces Pin Assig nment A-4 Serial Port Connectors Pin out Assignme nt Figure A-4: RS-530 Pin out (DB-25) Figure A-5: RS-449 Pin out (DB-37) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18.
MGC+ Hardware and Installation Manual A-5 Figure A-6: V .35 Pin out (M-34 Connector) Figure A-7: RS-366 Pin out (DB-25) A C E H K M P S U W Y AA CC EE HH KK MM B D F J L N R T V X Z BB DD FF JJ LL NN .
Appendix A: Interfaces Pin Assig nment A-6 Cables For the MPI-4/8 Network Int erface Module There are three new cables for inte rfacing with the MPI-4/8 Network Interface Module in DC E. The difference in the cables is that t hey have certain pins that are crossed.
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