Benutzeranleitung / Produktwartung 8 des Produzenten Polycom
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MGC Persona l Schedu ler Quic k S t art Guid e Ve r s i o n 8 . 0.
Copy rig ht © 20 06 Pol ycom, Inc. All Rig hts Re serve d Cata log No. DOC2139B Ve r s i o n 8 . 0 Pro priet ary an d Conf identi al The i nfo rmatio n co ntained herein is th e sole inte llec tual prop ert y of Pol yc om, Inc.
i T able of Content s Introducti on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Pa cka ge Co n ten ts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 -2 Sy stem R eq ui rem en ts .
T ab le of C ontents ii Vie win g t h e Re p ort . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 -2 1 Appendix A: De fault T emplates . . . . . . . . . . . . . . . . . . . . . . . A-1 Def a ult Co nfe ren ce T em pla te Pr op ert ie s - D efa ul t_C OP .
1-1 1 Introduction Polycom MGC Personal Sc heduler i s des igned for sc heduling audi o and vide o confe rences on t he MCU d irectl y fr om the Micro soft Outlook ® applic ati on.
Chap ter 1 - Intro duction 1- 2 The MGC Persona l Schedul er is configure d by an Admi nistrat or who e-mails the Personal Schedule r appl icat ion to en d-users or use the aut omatic C lient insta llatio n.
MGC Perso nal Sc hedul er Qu ick Star t Guid e 1-3 System Re quirem ent s This se ction l ist s the MGC Personal Sc heduler requirements . Th ere are dif fer ent requ irement s for t he compu ter runni ng the MG C W eb Server Manager and for the c omputer ru nning t he MGC Pers onal Sched uler for th e Client.
Chap ter 1 - Intro duction 1- 4 Prerequi sites This ma nual assumes t he use r has t he foll owing knowledge: • Fam iliarit y with the W i ndows envir onment • Fam iliarit y with M icros oft Ou tl.
2-1 2 Inst allation and Configuration Afte r the Ad ministr at or insta lls the MG C Pe rsonal Sche duler pa ckag e, he/ she con figur es the Client s oftwar e for d eployment for e nd-use r insta llat ion. Pers onal Sc heduler is conf igure d sole ly by t he Admini stra tor; there is n o confi gurati on req uired on t he par t of the end-use r .
Ch apter 2 - Ins t al lation an d Co nfigur ation 2- 2 MGC Perso nal Schedu ler Software Inst allation Th e Ad ministr ator h as the op tion to autom atic ally dep loy th e Per sonal Sch edule r Cl ient by instal ling th e Clien t autom atica lly o r enab le use r to ma nually in stall th e C lient on th e ha rd disk.
MGC Perso nal Sc hedul er Qu ick Star t Guid e 2-3 2. O n the Insert menu, click Fi l e , o r click the Atta ch Fi le ic on. The Inse rt File dialog box ope ns. 3. Br owse t o the di rect ory where the Cl ient Se tu p file is lo cated . By de fault this file is lo cate d at: C : Program FilesMGC Per sonal Sched uler 8.
Ch apter 2 - Ins t al lation an d Co nfigur ation 2- 4 6. Send the e-ma il to end-user s fo r inst alla tion. 7. Once t he e-mai l is re ceived b y the end- user , he/she should do uble-clic k the shortc ut to s tart the se lf-e xtrac ting instal lati on of Pers onal S chedule r .
MGC Perso nal Sc hedul er Qu ick Star t Guid e 2-5 SQL Dat abase Configuration The dat abase ena bles ac cess t o various da tabase ta bles, such as the MCUs Users and Gr oups lists. Pers onal Schedu ler inc lude s two defa ult databases : Access databa se and SQL dat abase.
Ch apter 2 - Ins t al lation an d Co nfigur ation 2- 6 The Ser vices window o pens. 4. Right-c lick OperSrvV8_0 , and th en cl ick P r op ert ies . The OperSrv V8_0 Pro pe rti es dialog bo x opens .
MGC Perso nal Sc hedul er Qu ick Star t Guid e 2-7 6. Sel ect This acco unt and th en c lick th e Br ow se button to se lect the user . The Sele ct User dialog box ope ns, dis playi ng the name of th e selec ted user . 7. Select the u ser n ame fr om t he list, and c lick OK .
Ch apter 2 - Ins t al lation an d Co nfigur ation 2- 8 MGC W eb Server Manag er Configuration Th e MG C W eb Se rver Mana ger a pplica tion is the us er inte rfac e for confi gurati on of Pers onal Schedule r . It allow s the Pe rsonal Schedul er Ser ver to c omm unicat e via th e M GC W e b Ser ver with th e MC Us.
MGC Perso nal Sc hedul er Qu ick Star t Guid e 2-9 The MGC W e b Serv er Manager window op ens. Co nnec tin g th e MG C Web S erv er Ma nage r The MGC W eb Server Manage r applicati on is the link between the MCU and the Person al Schedul er Ser ver .
Ch apter 2 - Ins t al lation an d Co nfigur ation 2- 10 Add ing a Ne w MCU C onfer enc es ar e res erv ed on an M CU . At least one MC U mu st be defi ned in the MGC W e b Ser ver da taba se. T o add an MCU: 1. Click the [+] i con next to Da ta base to exp an d the list.
MGC Perso nal Sc hedul er Qu ick Star t Guid e 2-11 Passw ord T he p asswor d used when conn ecting t o the MCU. ISDN Pr efix The f irst digit s of the MCU number that a re added at the beginn i ng of t he di al-i n number a lloca ted by t he MCU.
Ch apter 2 - Ins t al lation an d Co nfigur ation 2- 12 5. In order to work with fir ewalls, the MC U lis tening port can be select ed. The def ault l isteni ng po rt is 5001 . The Inter net Ass igned Number s Author ity (I A NA) as signed a new port number (1205) to the MGC Unit (Polyco m MCU).
MGC Perso nal Sc hedul er Qu ick Star t Guid e 2-13 Co nnec tin g an M CU After you have connect ed to the MG C W e b Se rver Mana ger and ad ded at least one MCU, yo u can now con nect the M CU. T o co n nec t to an MC U: 1. Clic k the Serve r ico n to d isplay th e list o f MC Us cu rrentl y define d in the MGC W eb Server Manager .
Ch apter 2 - Ins t al lation an d Co nfigur ation 2- 14 Pe rson al Sch edul er Visu al C usto miza tion The admini stra tor ca n spe cify th e text , icons a nd ima ges, and c onfi gure t he T ab fi elds and prope rtie s in t he cli ent’ s Per sonal Sc heduler .
MGC Perso nal Sc hedul er Qu ick Star t Guid e 2-15 Th e follow ing Me ssage Head er title c an be cu stomiz ed in t he E-m ail messag e from t he MGC Person al Scheduler Conf igurati on windo w .
Ch apter 2 - Ins t al lation an d Co nfigur ation 2- 16 The MGCSchedule r . oft f ile is au toma tic ally bac ked u p in th e Customiz eMGCSchedule.of t file loca ted in th e ClientInsta ll folde r .
MGC Perso nal Sc hedul er Qu ick Star t Guid e 2-17 MGC Pers onal Sc hedul er Par amet er Config ura tion After the MGC W eb Manager i s conne cted t o the Pers onal S chedule r Serve r and a t leas t one MCU ha s been connect ed, you c an set t he Per sonal Sc heduler confi gurati on par ameters in th e MGC W eb Manage r appli cati on.
Ch apter 2 - Ins t al lation an d Co nfigur ation 2- 18 The MGC Personal Sc heduler Confi gurati on di alog box o pe ns. 2. Fill i n the fie lds as d e scri bed i n T able 2-2.
MGC Perso nal Sc hedul er Qu ick Star t Guid e 2-19 User Se l ect th e User name that the clien t software uses to logi n to the da tabase . This l ogin is tran sp arent t o the User . Each User is assigne d permissi ons whi ch defi nes his /her acce ss r ight s t o variou s Gr oup s.
Ch apter 2 - Ins t al lation an d Co nfigur ation 2- 20 Port Number Enter the Port nu mber of the c omputer on whi ch the Persona l Schedul er server is inst all ed. The Port numbe r automati call y gets wr itten to th e ser ver.txt file , w hic h is part of the clie nt in stal lati on file s.
MGC Perso nal Sc hedul er Qu ick Star t Guid e 2-21 PreConf erence Acti vati on Y ou can selec t to st art the re servat ion x minut es befo re the conf eren ce star t time. This is reco mmended to allow di al-i n parti cip ants to connect to th e conferen ce a few minutes be fore the st ar t ti me.
Ch apter 2 - Ins t al lation an d Co nfigur ation 2- 22 Allo w Language Select ion Select thi s box to enabl e the de fault lang uage selec tion. T he defaul t language of the MGC Persona l Schedul er is the defaul t langu age of the comp uter’s operat ing syst em.
MGC Perso nal Sc hedul er Qu ick Star t Guid e 2-23 Customi ze Meeti ng Reques t Menu Nam e Speci fy the Meeti ng reques t menu name. Appoi ntment Menu Nam e Enter the Appoint ment reque st menu name. Messa ge Header T itle field Enter the name of the E-mail Message Heade r .
Ch apter 2 - Ins t al lation an d Co nfigur ation 2- 24 Customiz ation from the Microsoft Outlook Editor Th e follo win g items ca n b e custom ized in the Po lyc om P erson al Sch eduler tab from t h.
MGC Perso nal Sc hedul er Qu ick Star t Guid e 2-25 T o cu sto mize the Perso n al Sch edu ler - P olyco m M ee ting R eques t prope rties: 1. D ouble click on t he MGC S chedule file loca ted in MGC Personal Sche duler 8 .0MGC Person al Schedul erCli ent Install .
Ch apter 2 - Ins t al lation an d Co nfigur ation 2- 26 The Polyc om O ffice w indow opens i n Microso ft Outl ook. 2. From the T ools me nu, clic k Fo rms and then click Desi gn Thi s For m .
MGC Perso nal Sc hedul er Qu ick Star t Guid e 2-27 The Desi gn window open s Sel ect th e P olyc om Of fice tab. 3. T o change the name of the ta b, fr om the For m s menu, c lick Renam e Page . The R ename Page window ope ns. 4. E nter the desi red na me of the tab and c lick OK .
Ch apter 2 - Ins t al lation an d Co nfigur ation 2- 28 5. T o move the loc ation of a field, cli ck on the f ield na me in the w indow , and dra g and dr op the field to t he de sire d locat ion in t he window .
MGC Perso nal Sc hedul er Qu ick Star t Guid e 2-29 10. Click on the box locat ed at the top ri ght cor ner . The Load Pi ctur e wi ndow opens. 1 1. Se lect the de sire d pictur e and c lick Save . The pic ture appears. For more deta il s on changing a ll of th e genera l prope rtie s of the Form, ref er to your M icr osoft O utlook docume ntation.
Ch apter 2 - Ins t al lation an d Co nfigur ation 2- 30 Settin g a Password Y ou can s pec ify a pa sswor d that the confe renc e schedul er i s requi red to e nte r prior to schedul ing a co nfere nce from t he MGC Persona l Sche duler . This pa ssword is spe cified i n the User P ropertie s.
MGC Perso nal Sc hedul er Qu ick Star t Guid e 2-31 T o specify a password f or an exi stin g user: 1. I n the Bro wse r area , clic k the User s icon. The User s list is displa yed in the S tatus pa n e. 2. D ouble -click on a user ’ s name. The U ser P r op erti es d i alog box ope ns.
Ch apter 2 - Ins t al lation an d Co nfigur ation 2- 32 Mana gi ng T e mpla te s The templa te cont ains the conferen ce paramet ers an d is stor ed in the da tabas e. A tem pla te is selecte d by the end -user w hen re serv ing a con feren ce in Person al Schedul er .
MGC Perso nal Sc hedul er Qu ick Star t Guid e 2-33 3. D ouble -click t he Pe rso nal Sch eduler T emplates i con. The list o f temp lates ap pear s. T o view the templ ate para meters : 1. Ri ght- click the templat e name an d then cli ck P roper ti es .
Ch apter 2 - Ins t al lation an d Co nfigur ation 2- 34 The Confe r ence Pr operties wind ow opens, displa ying t he templa te para meters . 2. Refer t o the MGC W ebCommander W eb Serve r Manage r - Inst alla tion and Confi gura tion Guide , V ersi on 8.
MGC Perso nal Sc hedul er Qu ick Star t Guid e 2-35 T o add a new te mplate : 1. Ri ght- click the P er sonal Sche duler T emplate s icon and t hen c lick Add New P er sona l Sched ule r R es . The Con ference Prope rtie s window opens, di splaying t he templa te para meters .
Ch apter 2 - Ins t al lation an d Co nfigur ation 2- 36.
3-1 3 Managing Conferences The MGC Pe rsonal Schedule r is us ed by end-us ers to s chedule and reserv e audi o and video conferen ces on t he MCU via Mi crosoft O utlook. Con fere nce s ar e reser ved usin g th e Polyc om Offic e Appoi ntmen t or t he Po lycom Of fice M ee ting option.
Ch apter 3 - Mana gin g Co nfer ence s 3- 2 Scheduling Conferences T o sch e dul e a Pol yc om Of fic e au d io or v id eo co nf er ence : 1. On the File menu, cli ck Ne w , an d then click Poly com O ff ice Appo intm ent or P olyco m Office Mee tin g .
MGC Perso nal Sc hedul er Qu ick Star t Guid e 3-3 2. I f yo u are sche duling a Meeting, in the To fie ld , en te r th e pa rti cip a nt name (s)/e -mail a ddress( es) . (This st ep ca n be ski pped if you a re def ining an A ppointment. ) 3. I n the S ubj ect field, enter a des cription.
Ch apter 3 - Mana gin g Co nfer ence s 3- 4 8. Se lec t the ViaV id eo Au to C onne ction check box t o att ach a V iaV ideo attac hme nt to a Me eting in vita tion. When the Me eting par ticip ant c licks the V i aV ideo li nk, their V iaV ideo e ndpoint a utomati cally ope ns an d conne cts to t he On Goi ng confere nce.
MGC Perso nal Sc hedul er Qu ick Star t Guid e 3-5 The I nvite Di al-o ut Endpoint s wi ndow opens. 14. T o add an end point , in the Endpoint s dat abase l ist, se lect t he endp oint to be a dded, and click the do uble ri ght arrow button [> >].
Ch apter 3 - Mana gin g Co nfer ence s 3- 6 18. Send the e-ma il. Sc he dulin g th e R ese rvat io n D irect ly F rom the Ca len dar Y ou can e asily s ched ule a re serva tion by sel ecting a bloc k of time on the calend ar . T o do thi s you must f irst configur e the MGC Persona l Sche duler t o be the de faul t appo intment fo rm.
MGC Perso nal Sc hedul er Qu ick Star t Guid e 3-7 The Calend er Properties dialog bo x opens. 2. F rom th e Whe n posting to this fo lder , use drop-do wn lis t, sele ct Fo rms . The Choose Form dialo g box opens. 3. F rom th e Look In d rop-down list, se lect Personal For ms Library .
Ch apter 3 - Mana gin g Co nfer ence s 3- 8 4. Select Po ly com Off i ce and cl ick Op en . The Calen dar Pr operties di alog box ope ns. The Poly com O ffi ce option is now a vaila ble in th e When po sting to this folder , use drop-d own lis t. Click OK .
MGC Perso nal Sc hedul er Qu ick Star t Guid e 3-9 T o schedule the r e se rvatio n on th e cale ndar: 1. S elec t the bl ock of time on the calend ar for the r eservat ion. 2. Ri ght- click the selec ted bl ock of ti me an d then cli ck New Ap poi n tmen t .
Ch apter 3 - Mana gin g Co nfer ence s 3- 10 E- ma il Si gnat ur e Th e e-m ail r eceiv ed b y the m eetin g in vite es con tain s a sig nat ure t hat incl ude s confe rence pa ramet ers re quired t o start the confer ence . Howe ver a pa rti cipant may rece ive an a ttachment that include s a .
MGC Perso nal Sc hedul er Qu ick Star t Guid e 3-11 Ta b l e 3 - 1 describes the signa ture fields . T able 3 -1: E- mail Signat ure Fi elds Field Desc ripti on Confer ence dial in numbe r is: This i s the con f erenc e dial- in number . This number is defi ned in the MCU Pr operties di alog box.
Ch apter 3 - Mana gin g Co nfer ence s 3- 12 MG C Ma nage r Rese r vatio n Rem ar ks Deta ils o f th e conf eren ce are r etrieve d fr om t he M GC Ma nag er .
MGC Perso nal Sc hedul er Qu ick Star t Guid e 3-13 3. Ri ght c lick on the Reserv ation name and sel ect Pr opert ies ..
Ch apter 3 - Mana gin g Co nfer ence s 3- 14 4. The Pr opertie s dialo g box opens, displa ying t he Re mark s field..
MGC Perso nal Sc hedul er Qu ick Star t Guid e 3-15 Mod ifyin g Appoint men t s an d Me et ings Modify ing an Appoint ment or M eetin g in Outl ook als o modifie s the rese rvat ion on t he MCU. Appoi ntments a nd Meetings a re modi fied using the stand ard Micr osoft Outlook convent ions.
Ch apter 3 - Mana gin g Co nfer ence s 3- 16 Scheduling Recurring Appointmen t s and Meetings A recurr ing ap point ment or meet ing i s a re servati on tha t occur s re peatedly . For exampl e, a reser vation t hat occ urs on a regul ar basis , suc h as a weekly confe rence, c an be de signate d as re curri ng.
MGC Perso nal Sc hedul er Qu ick Star t Guid e 3-17 The A ppointment Recurr ence w indo w opens. 3. U si ng the sta ndard O utlook c onvent ions, select t he re curre nce pat tern and r ange of recurre nce op tions y ou want.
Ch apter 3 - Mana gin g Co nfer ence s 3- 18 Mod ify ing R ecu rring Ap poin tment s or Me eti ngs Y ou can c hange th e appoi ntment t ime or r a nge t he of r ecurr ences for a ll instanc es of a n Appointment or Meet ing. Y ou can update one occur r ence, or mult iple o ccu rrenc es.
MGC Perso nal Sc hedul er Qu ick Star t Guid e 3-19 Ca ncelin g Rec urr ing A pp oint men t s an d Me et ings Cancel ing a Recurring Ap pointment or Meeti ng also delete s the r eservat ion in the MCU. Y ou can cancel one occurre nce, or multiple occur rences.
Ch apter 3 - Mana gin g Co nfer ence s 3- 20 App licati on E xcep tion When an exce ption oc curs i n the Person al Schedul er/Cl ient a n Applic ation Err or In formation window can appe ar on sc reen. T he oper ator/ user can choose to s end an e mail t o support with i nformation t hat helps analyze t he source of the prob lem.
MGC Perso nal Sc hedul er Qu ick Star t Guid e 3-21 2. Click View R epo rt , to r ead te chnica l informa ti on about t he excepti on. The Crash R eport d ialog box is disp layed.
Ch apter 3 - Mana gin g Co nfer ence s 3- 22 Sh own b elow is an actu al em ail with attac hm ents. Y ou can vi ew the report (. rpt) file with an y text br owser a s shown be low: Th e co nten ts of this rep ort i s iden tical to th e infor mati on t hat c an be view ed i n the Cr ash Repo rt1.
A-1 A Appendix A: Default T e mplates Th ere ar e five d efa ult Con fere nce tem plate s includ ed i n the M GC W ebCommander data base: • COP (D efaul t_COP) • Vide o ( D ef au l t_ Vid eo ) •.
Ap pendi x A: Defa ul t T em plate s A-2 De fa ult C onf er ence T e mpla te P rop er ties - De fau lt _CO P Parameter Va l u e General Name Default_COP Remarks (empt y) Duration 2:00 Ho urs Billi ng (empty) Meet M e Per Con f.
A-3 Same Lay out Y es (greyed out) Lect ure Mode None Lect urer Name Auto sel ect (gr eyed out) T imer (disabled) Int erval 10 sec. (g reyed out) FECC/LSD Rate None T120 Rate None Audio Alg.
Ap pendi x A: Defa ul t T em plate s A-4 Auto T erminati on Y es Min ute s Be for e Fi rst Joi n 25 Min ute s Af te r Las t Qui t 5 Dial -Out Manu ally No Allo w undefi ned Par tic ipant s Y es Min Nu.
A-5 Numbe r of Occurrence s (dis abled) V ideo Layout V ideo Layo ut 5+ Backgr ound ( enabled) Layout B order Y es Speaker No tation Y es Recordi ng Enabl e Rec ording No Record ing Li nk Nam e Empty .
Ap pendi x A: Defa ul t T em plate s A-6 De fa ult C onf er ence T e mpla te P rop er ties - De fau lt _Video Parameter Va l u e General Name Default _Vi deo Remarks (empt y) Duration 2:00 Ho urs Billi ng (empty) Meet M e Per Con f.
A-7 Same Layout No Lect ure Mode None Lect urer Name Auto sel ect (gr eyed out) T imer (disabled) Int erval 10 sec. (g reyed out) FECC/LSD Rate None T120 Rate None Audio Alg.
Ap pendi x A: Defa ul t T em plate s A-8 Auto T erminati on Y es Min ute s Be for e Fi rst Joi n 25 Min ute s Af te r Las t Qui t 5 Dial -Out Manu ally No Allo w undefi ned Par tic ipant s Y es Min Nu.
A-9 De fault Co nf eren ce T em pla te Pro per tie s - Def au lt- Audio Numbe r of Occurrence s (dis abled) V ideo Layout V ideo Layo ut 5+ Backgr ound ( enabled) Layout B order Y es Speaker No tation.
Ap pendi x A: Defa ul t T em plate s A-10 Numeric ID (empty) Confer ence User Defi ned 1-3 (empty) Media Audi o Ne two rks IP , ISD N, A T M, MP I Parti cip ants None defin ed Advanced Auto T erminati.
A-11 Lock No On Hold No Enabl e Invi te Y es Roll Call No Entr y T one Y es End T i me Alert T one Y es - 5 Mi nutes Exit T one Y es Meet M e Per Con f Limi ted O ccurr ences greyed out Numbe r of Occ.
Ap pendi x A: Defa ul t T em plate s A-12 De fa ult C onf er ence T e mpla te P rop er ties - S oftw ar e C P Parameter Va l u e General Name SW CP Remarks (empt y) Duration 2:00 Ho urs Billi ng (empty) Meet M e Per Con f.
A-13 Same Lay out Y es (greyed out) Lect ure Mode None Lect urer Name Auto sel ect (gr eyed out) T imer (disabled) Int erval 10 sec. (g reyed out) FECC/LSD Rate None T120 Rate None Audio Alg. Auto VTX1000 No (greye d out) Sil enceIT Y es (greyed out) Pro- Motion None ( gre yed out ) Dual S tream Mode None (gre yed out) V ideo Pro tocol H.
Ap pendi x A: Defa ul t T em plate s A-14 Auto T erminati on Y es Min ute s Be for e Fi rst Joi n 25 Min ute s Af te r Las t Qui t 5 Dial -Out Manu ally No Allo w undefi ned Par tic ipant s Y es Min N.
A-15 Numbe r of Occurrence s (dis abled) V ideo Layout V ideo Layo ut 2, 4 ( depen ding o n the number of c onnec ted p ar ticip ants) Backgr ound No Layout B order No Speaker No tation No Recordi ng .
Ap pendi x A: Defa ul t T em plate s A-16 De fa ult C onf er ence T e mpla te P rop er ties - Vid eo-S witc h Parameter Va l u e General Name Video -Switch Remarks (empt y) Duration 2:00 Ho urs Billi ng (empty) Meet M e Per Con f.
A-17 Same Lay out Y es (greyed out) Lect ure Mode None Lect urer Name Auto sel ect (gr eyed out) T imer (disabled) Int erval 10 sec. (g reyed out) FECC/LSD Rate None T120 Rate None Audio Alg.
Ap pendi x A: Defa ul t T em plate s A-18 Auto T erminati on Y es Min ute s Be for e Fi rst Joi n 25 Min ute s Af te r Las t Qui t 5 Dial -Out Manu ally No Allo w undefi ned Par tic ipant s Y es Min N.
A-19 Numbe r of Occurrence s (dis abled) V ideo Layout V ideo Layo ut 1x1 (fu ll s creen) Backgr ound ( enabled) Layout B order Y es Speaker No tation Y es Recordi ng Enabl e Rec ording No Record ing .
Ap pendi x A: Defa ul t T em plate s A-20.
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