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BCM Busine ss C ommunic ations Manager Docume nt S tatus: St andard Document Number : NN40050-101 Document V ersion: 01.01 Date: September 2006 WLAN IP Handse t 2 210 /2 211 /22 12 U ser Guide.
Copyright © 2005–2006 No r tel Networks, All Rights Reserved The information in this document is subj ect to change without notic e. The statements, configur ations, techni cal data, and recommendations in this document are belie ved to be accurate and re liable, but are presented wi thout express or implied warranty .
Task list 3 WLAN IP Handset 2210/2211/22 12 User Guide Task list To select the Keypad Autoloc k ............... ................ ............. ................ ................ .......... 19 To select a lan guage .............. ............. .........
4 Task list NN40050-101 NN40050-101.
Contents 5 WLAN IP Handset 2210/2211/22 12 User Guide Contents Task list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6 Contents NN40050-101 NN40050-101 Program Featu re menu ite ms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Chapter 4 Features, functions, and buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7 WLAN IP Handset 2210/2211/22 12 User Guide Chapter 1 Getting started This document is a global documen t. Contact your system supplier or your No rtel representative to verify that the hardware and software described are supported in your area.
8 Chapter 1 Getting star ted NN40050-101 NN40050-101 Symbols and te xt con ventions These symbo ls are used to hig hlight cr itical information for the BCM system: Caution: Alerts you to conditions where you can damage the equipment. Danger: Alerts you to conditions where yo u can get an electrical shock.
Chapter 1 Getting started 9 WLAN IP Handset 2210/2211/22 12 User Guide These conventions and symbols are used to repres ent the Busines s Series Terminal display and dialpad.
10 Chapter 1 Getting started NN40050-101 NN40050-101 How to get Help This section explains how to get help fo r Nortel products and services. Getting Help fr om the Nor tel W eb site The best source of support for Nortel products is the Nortel Support Web site: http://www.
11 WLAN IP Handset 2210/2211/22 12 User Guide Chapter 2 WLAN Handsets overview The Nortel WLAN Handset 2210, W LAN Handset 2211, and the WLAN Handset 2212 for BCM are fully functional wireless handsets specifica lly designed for the bu sy office environment.
12 Chapter 2 WLAN Handse ts overview NN40050-101 NN40050-101 This guide contains information about: • “WLAN Handset buttons and ke ys” on page 12 • “WLAN Handset display” on page 14 • .
Chapter 2 WLAN Handsets overview 13 WLAN IP Handset 2210/2211/22 12 User Guide Figure 2 WLAN Handset 2210 , WLAN Handset 2211, and WLAN Hand set 2212 b uttons and k e ys The following table describes the WLAN Hand set buttons and keys .
14 Chapter 2 WLAN Handse ts overview NN40050-101 NN40050-101 Scr olling Scrolling up, down, left and right are performed as shown in Table 1 . WLAN Handset displa y There are three areas to the WLAN H.
Chapter 2 WLAN Handsets overview 15 WLAN IP Handset 2210/2211/22 12 User Guide The following figure shows an example of the W LAN Handset display. Figure 3 WLAN Handset displa y Status area The status area displays th e handset stat us.
16 Chapter 2 WLAN Handse ts overview NN40050-101 NN40050-101 T able 2 Status indicators Inf ormation area The Information area sho ws: • the ex tension number of the handset • a line for general i.
Chapter 2 WLAN Handsets overview 17 WLAN IP Handset 2210/2211/22 12 User Guide Feature options area When a feature is activated, or when you are on an active call, the Feature options area show s you the action you must take to proceed. For example: Pswd .
18 Chapter 2 WLAN Handse ts overview NN40050-101 NN40050-101 Setting up the WLAN Handset This section describes the follo wing in itial setup options for your WLAN Handset: • “T o select the Ke yp.
Chapter 2 WLAN Handsets overview 19 WLAN IP Handset 2210/2211/22 12 User Guide To select the Keypad Autolo ck 1 Press when the handset is in the standby state. 2 Press the Up and Down b uttons to scroll throug h the menu and highlight Ph one Options .
20 Chapter 2 WLAN Handse ts overview NN40050-101 NN40050-101 6 Do one of the follo wing: • Press UP to return to the pre vious menu and configu re another option. • Press to exit all menus and return to the standb y state. Y ou can also press Exit from the top-le vel menu to e xit th e menu and return to the acti ve (off-hook) state.
Chapter 2 WLAN Handsets overview 21 WLAN IP Handset 2210/2211/22 12 User Guide 8 Scroll to one of th e desired options: • Off — ringer is turned of f. • PBX — ringing uses the distincti ve ringing patte rn sent to the handset from the call serv er .
22 Chapter 2 WLAN Handse ts overview NN40050-101 NN40050-101 10 Press the Select button (or OK ) to select the highlighted opti on. 11 Do one of the follo wing: • Press UP to return to the pre vious menu and conf igure another option. • Press to exit all menus and return to the standb y state.
Chapter 2 WLAN Handsets overview 23 WLAN IP Handset 2210/2211/22 12 User Guide 8 Scroll to one of th e desired options: • Off — vibration is turned of f. • PBX — vibration uses the distincti ve pa ttern sent to the handset from the call server .
24 Chapter 2 WLAN Handse ts overview NN40050-101 NN40050-101 Phone Options The Phone Options menu en ables you to conf igure: • Noise Mode — enables you to adjust th e WLAN Handset for different le v els of noise within the working en vironment. • Key Tones — determines if tones play when the keys are pressed.
Chapter 2 WLAN Handsets overview 25 WLAN IP Handset 2210/2211/22 12 User Guide 6 Press the Up and Do wn buttons to scroll through the menu and highlig ht one of the following settings: • Enable Tones (default) • Disable Tones 7 Press the Select button (or OK ) to select the highlighted setting.
26 Chapter 2 WLAN Handse ts overview NN40050-101 NN40050-101 7 Press the Select button (or OK ) to select the highlighted setting. 8 Do one of the follo wing: • Press UP to return to the pre vious menu and configu re another option. • Press to exit all menus and return to the standb y state.
Chapter 2 WLAN Handsets overview 27 WLAN IP Handset 2210/2211/22 12 User Guide Adjust ringer vo lume Y ou hav e two w ays to adjust the ringer v olume: • Press the Up or Down b utton while the handset is ringing. • confi gure the volume using the FCN b utton when in standby state.
28 Chapter 2 WLAN Handse ts overview NN40050-101 NN40050-101 To silence the ringer using the Function menu 1 Press when the handset is in the standby state. 2 Press the Up and Down b uttons to scroll throug h the menu and highlight Ring Options . 3 Press the Select button (or OK ) to select Ring Options .
Chapter 2 WLAN Handsets overview 29 WLAN IP Handset 2210/2211/22 12 User Guide Security The WLAN Handsets provid e two security modes: • insecure — This is the default mode. •s e c u r e Your handset is pre-programmed by the system ad ministrator for the type of security you need.
30 Chapter 2 WLAN Handse ts overview NN40050-101 NN40050-101.
31 WLAN IP Handset 2210/2211/22 12 User Guide Chapter 3 Feature and function menus You can view the features and functions programm ed in your system using variou s menus, soft key features, and the Line (DN) features . You can access some functions and features using one or more of the methods described in this sectio n.
32 Chapter 3 Featu re and function menus NN40050-101 NN40050-101 Soft K ey Abbre viations menu–MENU ke y Use the Soft Key Abbreviations menu to view the full description of the soft key abbreviations and access the WLAN Handset features. To activate a feature 1 Place the handset in the activ e (idle) or acti ve (of f-hook) state.
Chapter 3 Feature a nd function menus 33 WLAN IP Handset 2210/2211/22 12 User Guide To activate a feature 1 Place the handset in the activ e (idle) or acti ve (of f-hook) state. 2 Press to vie w the first screen of the Feat ure menu. Press again to vie w the second screen.
34 Chapter 3 Featu re and function menus NN40050-101 NN40050-101 To erase memory buttons 1 Press Feature *1. 2 Press and a number ke y (1 through 6 ) corresponding to an a v ailable ke y .
35 WLAN IP Handset 2210/2211/22 12 User Guide Chapter 4 Features, functions, and buttons This section describes some of the WLAN Handset b uttons and call features: • “Basic call features” on pa.
36 Chapter 4 Feature s, functions, and buttons NN40050-101 NN40050-101 To make external calls using intercom keys 1 Press to go of f-hook. 2 Press to access the Feature menu. 3 Press a number ke y (1 throug h 6) corresponding to the desired interco m key and enter a line pool access code or destination code.
Chapter 4 Features, f unctions, and buttons 37 WLAN IP Handset 2210/2211/22 12 User Guide Mute • While on a call, press and to turn the microphone off.
38 Chapter 4 Feature s, functions, and buttons NN40050-101 NN40050-101 T o initiate a Push-to-T alk call 1 Press the Push-to-T alk butto n on the right side of the handset. The “start transmit” tone soun ds within two seconds. The chan nel is activ e and the display screen sho ws the current activ e channel.
Chapter 4 Features, f unctions, and buttons 39 WLAN IP Handset 2210/2211/22 12 User Guide To mute a current Push-to-Talk call Mute affects only the current call. When the next call period starts, the audio is automatically unmuted. Mute does not allow the user to use the handset’ s keypad for anything el se.
40 Chapter 4 Feature s, functions, and buttons NN40050-101 NN40050-101 To make a call during a Push-to-Talk call A call can be made while in a Push-to-T alk call. 1 Press . The Push-to-T alk session is pre-empted. 2 After the call is ov er , press as usual to go back o n-hook.
41 WLAN IP Handset 2210/2211/22 12 User Guide Chapter 5 Troubleshooting This section describes the options to view sp ecific information about your WLAN Handset and error messages displayed by your WLAN Handset. This informatio n is useful in t roubleshooting numerous problems.
42 Chapter 5 Troubleshoo ting NN40050-101 NN40050-101 To view the server IP address 1 Press when the handset is in the standby state. 2 Press the Up and Down b uttons to scroll throug h the menu and highlight System Info . 3 Press the Select button (or OK ) to select System Info .
Chapter 5 Troubleshooti ng 43 WLAN IP Handset 2210/2211/22 12 User Guide 4 Do one of the follo wing: • Press UP to return to the pre vious menu and configu re another option.
44 Chapter 5 Troubleshoo ting NN40050-101 NN40050-101 To view the extension number 1 Press when the handset is in the standby state. 2 Press the Up and Down b uttons to scroll throug h the menu and highlight Extension . 3 Press the Select button (or OK ) to select Ext ension .
Chapter 5 Troubleshooti ng 45 WLAN IP Handset 2210/2211/22 12 User Guide Bad Network IP The WLAN Handset is configur ed wrong. Contact y our system administrator . Bad Network Mask The WLAN Handset is configur ed wrong. Contact y our system administrator .
46 Chapter 5 Troubleshoo ting NN40050-101 NN40050-101 DCA Timeout The WLAN Handset has detected a fault f or which is cannot reco ve r , possibly due to a failure to acquire any network. T ur n the WLAN Handset off, then on again. If the e rror persists, contact your system administrator .
Chapter 5 Troubleshooti ng 47 WLAN IP Handset 2210/2211/22 12 User Guide Erasing memor y The WLAN Handset ha s deter mined that a download should occur an d is erasing the current software from memory . None. When the progress bar fills the display line, the erase operation is complete.
48 Chapter 5 Troubleshoo ting NN40050-101 NN40050-101 No SVPServer No DNS Entry The WLAN Handset was unable to perf or m DNS lookup f or the SVP Server , the ser ver had no entr y f or the SVP ser ver .
Chapter 5 Troubleshooti ng 49 WLAN IP Handset 2210/2211/22 12 User Guide Updating Code … The WLAN Handset is downloading new software into memory . The number icons at the bottom of the display indicate which file number is curre ntly being downloaded.
50 Chapter 5 Troubleshoo ting NN40050-101 NN40050-101.
51 WLAN IP Handset 2210/2211/22 12 User Guide Chapter 6 WLAN Handset, headset, batteries, chargers, and accessories This section contains information about: • “Cleaning your WLAN Handset” on pag.
52 Chapter 6 WLAN Handset, he adset, batter ies, chargers, and accesso ries NN40050-101 NN40050-101 Headset Nortel offers optional headsets, w ith a quick-discon nect jack, for use in noisy environments o r for use if you need to ha ve your hands free while talk ing.
Chapter 6 WLAN Handset, headset, batte ries, chargers, and accessories 53 WLAN IP Handset 2210/2211/22 12 User Guide Figure 5 WLAN Handset 2210 and 22 12 battery pack location Low battery indicators The WLAN Handset notifies you when the charge on the battery pack is low by displaying the battery icon ( B ).
54 Chapter 6 WLAN Handset, he adset, batter ies, chargers, and accesso ries NN40050-101 NN40050-101 To insert the battery pack For the WLAN Handset 2210 and WLAN Handset 2212: 1 Slide the lo wer lip of the battery pack into the bottom of the handset ca vity .
Chapter 6 WLAN Handset, headset, batte ries, chargers, and accessories 55 WLAN IP Handset 2210/2211/22 12 User Guide Figure 6 The WLAN Handset 2210, and WLAN Handset 2211 Desktop Charge rs The charger is ship ped with the appropriate po wer supply for the sit e.
56 Chapter 6 WLAN Handset, he adset, batter ies, chargers, and accesso ries NN40050-101 NN40050-101 Dual Charger The Nortel WLAN Handset Desktop Chargers are de signed to fully charge the handset and one spare battery pack in approximately two hours (eac h).
Chapter 6 WLAN Handset, headset, batte ries, chargers, and accessories 57 WLAN IP Handset 2210/2211/22 12 User Guide Using the Dual Char ger To charge the WLAN Handset Dual Charger 1 Press to terminate any calls. The handset c an be off or in standby mode during charging.
58 Chapter 6 WLAN Handset, he adset, batter ies, chargers, and accesso ries NN40050-101 NN40050-101 Quad chargers are not interchang eable. Us e only the charger made for your handset. Quad chargers are available for the WLAN Handset 2211 and WLAN Ha ndset 2212.
Chapter 6 WLAN Handset, headset, batte ries, chargers, and accessories 59 WLAN IP Handset 2210/2211/22 12 User Guide Cleaning the WLAN Handset contacts The battery pa ck contacts on the WLAN Ha ndset can be cleaned with iso propyl (rubbing) alcohol applied with a cotton swab, cloth, or paper towel.
60 Chapter 6 WLAN Handset, he adset, batter ies, chargers, and accesso ries NN40050-101 NN40050-101.
Index 61 WLAN IP Handset 2210/2211/22 12 User Guide Inde x A Active (idle) state 17 Active (off-hook) state 17 Active (on-hook) state 18 Active call state 18 B Battery packs 52 C Call Server IP Addres.
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