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FaxFinder IP ® IP Fax Server Model: FF240-IP Administrator User Guide.
FaxFinder IP ® Administrator User G uide S000493A, Version A Model: FF240-IP Copyright © 2011, by Multi-Tech Systems, Inc. This publication may not be reprodu ced, in whole or in part, witho ut prior expressed written permission from Multi-Tech Systems, Inc.
Multi-Tech System s, Inc. FF240-IP Admin User Guide 3 C ONTENTS CHAPTER 1 – PRODUCT DESCRIPTION & SPECIFICATI ONS ..................................................................... 5 P RODUCT D ESCRIPTION .....................................
Multi-Tech System s, Inc. FF240-IP Admin User Guide 4 Global Groups ................................................................................................................. ..................... 62 S END A F AX S CREEN .......................
Multi-Tech System s, Inc. FF240-IP Admin User Guide 5 Chapter 1 – P roduct Descript ion & Specif icat ions Product Description The FaxFinder IP provides fax functionality to a n IP -based telepho ny environment, eliminating the need for analog-based phone connections de dicate d to supporting anal og fax applications.
Chapter 1: Product Description and Sp ecifications Multi-Tech System s, Inc. FF240-IP Admin User Guide 6 Technical Specifications FF240-IP Connectors 1 RJ45 Console Serial Port, 1 RJ45 Ethernet Port, 2 USB Ports (inactive) Size 9.1” W x 6.1” L x 1.
Multi-Tech System s, Inc. FF240-IP Admin User Guide 7 Chapter 2 – Gett ing Star ted Introduction This chapter shows example usage scenarios for inbound and outbound faxes as well as basic setup instructions for your Multi-Tech Model FF240-IP.
Chapter 2: Getting Started Multi-Tech System s, Inc. FF240-IP Admin User Guide 8 Outbound Routing . FaxFinder users on the network can send faxes directly from their Wind ows PC using any application program that can pri nt (if the Client software is installed).
Chapter 2: Getting Started Multi-Tech System s, Inc. FF240-IP Admin User Guide 9 Client software Here the red arrows show the use of the Client software and the gr een arrows repres ent the FF240-IP sending that fax to a phone number. This example requires that the FaxFinder Client so ftware be installed on a user’s Windows PC.
Chapter 2: Getting Started Multi-Tech System s, Inc. FF240-IP Admin User Guide 10 Mechanical Mounting Rack Mounting Ensure proper installation of the unit in a cl osed or multi-unit enclosure by following the recommended installation as defined by the enclosur e manufacturer.
Chapter 2: Getting Started Multi-Tech System s, Inc. FF240-IP Admin User Guide 11 External Descriptions Back Panel Connections Descriptions of the connections available on the back of the FF240-IP unit. Power Connector: Threaded connector f or the provided power supply.
Chapter 2: Getting Started Multi-Tech System s, Inc. FF240-IP Admin User Guide 12 Installation Overview Part A: Cabling – Connecting the FF240-IP to Power and Ethernet Summary : Place the FF240-IP in a convenient location, and then connect the power supply to your AC power outlet and then connect to the Ethernet network.
Chapter 2: Getting Started Multi-Tech System s, Inc. FF240-IP Admin User Guide 13 Part B: Configuring the FF240-IP Server 1. Setting Admin PC to Startup IP Address To initially access the FF240-IP, yo u will need to connect the unit di rectly to a compatible computer.
Chapter 2: Getting Started Multi-Tech System s, Inc. FF240-IP Admin User Guide 14 2. Logging In A. Bring up a Web browser on your PC. In the browser address line, type the IP address of the FF240-IP: type 192.168.2.1 and press Enter . Note : Your browser may show a warning message at th is point.
Chapter 2: Getting Started Multi-Tech System s, Inc. FF240-IP Admin User Guide 15 5. Log In After Res et Having reset the IP address of the administrator’s PC , you must lo g into the FF240-IP Server software again.
Chapter 2: Getting Started Multi-Tech System s, Inc. FF240-IP Admin User Guide 16 6. Save your Configuration to a File on the Local PC Now that you have setup the FF240-IP unit to the necessary configuration, it is a good idea to save the parameters in case the unit ne eds to be restored after a factory default.
Chapter 2: Getting Started Multi-Tech System s, Inc. FF240-IP Admin User Guide 17 Sending a test fax on your SIP network: A. Go to the Fax Configuration page and configure SIP Proxy/Gateway field wi th the IP address of the SIP device the FF240-IP will co mmunicate with when sending faxes.
Multi-Tech System s, Inc. FF240-IP Admin User Guide 18 Chapter 3 – W e b Management Inter f ace Introduction In this chapter, we present the screens of the FF240-IP web mana gement interface and describe the sub-categories for each scr een.
Chapter 3: Web Managem ent Interface Multi-Tech System s, Inc. FF240-IP Admin User Guide 19 Home Screen The FF240-IP Home screen displays the model name, software version and contact resources.
Chapter 3: Web Managem ent Interface Multi-Tech System s, Inc. FF240-IP Admin User Guide 20 Status & Logs Section System Status System Status The System Status screen provides many key pieces of information that can be used diagnostically or simply as a confirmation of correct settings.
Chapter 3: Web Managem ent Interface Multi-Tech System s, Inc. FF240-IP Admin User Guide 21 Fax Status Fax Status details the curr ent state for several key items. Here also the administrators can view and change the state of the channels. Channel Status Channel This column displays the sequential cha nnel num ber associated with each installed T.
Chapter 3: Web Managem ent Interface Multi-Tech System s, Inc. FF240-IP Admin User Guide 22 Inbound Fax Status Inbound Fax Status displays information per taining to each fax that is incoming, divided into a variety of categories. State This column displays the state of a fax th at has not yet b een completely received.
Chapter 3: Web Managem ent Interface Multi-Tech System s, Inc. FF240-IP Admin User Guide 23 Outbound Fax Status Outbound Fax Sta tus displays information pertain ing to each fax that is set to be sent, divided into a variety of categories. There is also an Action se ction for aborting the fax before it is sent.
Chapter 3: Web Managem ent Interface Multi-Tech System s, Inc. FF240-IP Admin User Guide 24 Mail Queue The Mail Queue displays a list of emails residing in the qu eue waiting to be completed. Information is broken into six sections. Resend Queued Mails Clicking on this link will tell the FF240-IP to resend all mail items in the queue immediately.
Chapter 3: Web Managem ent Interface Multi-Tech System s, Inc. FF240-IP Admin User Guide 25 Mail Log The Mail Log displays recent delivery attemp ts, listed from most recent to old est. Date This colu mn displays the d ate that this mail entry wa s attempted.
Chapter 3: Web Managem ent Interface Multi-Tech System s, Inc. FF240-IP Admin User Guide 26 Inbound Fax Log The Inbound Fax Log is a r unning tally of all of the fa xes received by the FF240-IP unit. The in dividual logs have several categories that are tracked.
Chapter 3: Web Managem ent Interface Multi-Tech System s, Inc. FF240-IP Admin User Guide 27 Outbound Fax Log The Outbound Fax Log is a running tally of all of th e faxes sent by the FF240-IP unit. The individual logs have six categories that are tr acked.
Chapter 3: Web Managem ent Interface Multi-Tech System s, Inc. FF240-IP Admin User Guide 28 Call Log Channel This colu mn displays which channel the logged fax used. Status This column displays the current state that the ou tgoing fax is considered to be in.
Chapter 3: Web Managem ent Interface Multi-Tech System s, Inc. FF240-IP Admin User Guide 29 System Configuration Section Network Network Configuration This section is for entering the sp ecific network settings ne eded for the FF240-IP to run on your network.
Chapter 3: Web Managem ent Interface Multi-Tech System s, Inc. FF240-IP Admin User Guide 30 SMTP The SMTP section contains the info rma tion needed to setup email usag e with the FF240-IP, as well as a way to test the setup by sendin g an email.
Chapter 3: Web Managem ent Interface Multi-Tech System s, Inc. FF240-IP Admin User Guide 31 Time Time Configuratio n Correct ti me settings are i mportant for logging and ve rification purposes. This s ection allows you to enter a preferred time serv er as well as your preferences for time and date display format.
Chapter 3: Web Managem ent Interface Multi-Tech System s, Inc. FF240-IP Admin User Guide 32 Printer Here you can add the printers available to the FF240-IP. Until the first printer is added, the section states ‘There are no Printers.’ Click the Add link to add a printer.
Chapter 3: Web Managem ent Interface Multi-Tech System s, Inc. FF240-IP Admin User Guide 33 Add Printer The Add Printer and the Edit Printer screens are identi cal, the only difference being that the Edit Printer screen will already contain information previously entered.
Chapter 3: Web Managem ent Interface Multi-Tech System s, Inc. FF240-IP Admin User Guide 34 Shares The shares screen allows the administrator to crea te a pla ce for faxes to be sent for retrieval by more than one person. Anyone with network rights to the shared folder can view the faxes sen t there.
Chapter 3: Web Managem ent Interface Multi-Tech System s, Inc. FF240-IP Admin User Guide 35 Add Network Share After entering and saving a new network shared re source, you will see the message “Network Share updated” appear at the to p of the screen.
Chapter 3: Web Managem ent Interface Multi-Tech System s, Inc. FF240-IP Admin User Guide 36 Certificates A site certificate is needed for a browser to allow access to the FF240-IP unit.
Chapter 3: Web Managem ent Interface Multi-Tech System s, Inc. FF240-IP Admin User Guide 37 Generate Server Certificate continued: Email Address Enter the email address of who is responsible for the FF240-IP (typically the administrator). This field may be left blank.
Chapter 3: Web Managem ent Interface Multi-Tech System s, Inc. FF240-IP Admin User Guide 38 Save/Restore After you have entered the specific settings to have your FF240-IP work ing in yo ur environment, coming here to save those settings is a good idea.
Chapter 3: Web Managem ent Interface Multi-Tech System s, Inc. FF240-IP Admin User Guide 39 Software Update There may be occasions where features are refined o r added to the FF240-IP unit. Such features will be available through updating of the software that exists in the FF240-IP.
Chapter 3: Web Managem ent Interface Multi-Tech System s, Inc. FF240-IP Admin User Guide 40 Reboot Reboot Unit Clicking on the Reboot button will log of f the current user and restart th e unit. Please make sure tha t there are no faxes being sent before you click reboot .
Chapter 3: Web Managem ent Interface Multi-Tech System s, Inc. FF240-IP Admin User Guide 41 Fax Configuration Section SIP / T.38 Configuration This screen is where you will nee d to set all of th e necessary settings for your FaxFinder IP to work properly on your network.
Chapter 3: Web Managem ent Interface Multi-Tech System s, Inc. FF240-IP Admin User Guide 42 SIP Transport Protocol SIP call setup messages are transmitted using UDP. There is currently no option for TCP. SIP Proxy/Gateway This displays the IP address of the SIP device th e FF240-IP will communicate with when sending faxes.
Chapter 3: Web Managem ent Interface Multi-Tech System s, Inc. FF240-IP Admin User Guide 43 T.38 Fax ID Enter the Fax ID you wan t the FaxFinder to sen d out. Fax Method Use the drop-down box to select T.38 Re-invite, T.38 Pass Through or T.38 Direct as your fax method.
Chapter 3: Web Managem ent Interface Multi-Tech System s, Inc. FF240-IP Admin User Guide 44 Inbound Routing There are several ways an incoming fax can be routed : They can b e routed globally or by extension. A global routing entry will r oute every incoming fa x to the defined global routing Fax Destination.
Chapter 3: Web Managem ent Interface Multi-Tech System s, Inc. FF240-IP Admin User Guide 45 Global Routing Fax Destinations This displays a destination for inbound f axes to always be routed i n addition to their inte nded recipient. Action Here you w ill find a link to Edit the parameters se t for Global Routing.
Chapter 3: Web Managem ent Interface Multi-Tech System s, Inc. FF240-IP Admin User Guide 46 Recipients This will display a list of in bound r ecipients. There are four action links available: Add , Impor t , Export and Delete All . Add Recipients Clicking on the Add link will brin g up the Add Recipients screen.
Chapter 3: Web Managem ent Interface Multi-Tech System s, Inc. FF240-IP Admin User Guide 47 Inbound Recipients CSV Import Forma t Fields Extension,Description,Destination type,Destination value Values • Extension: numerical extension • Description: The descriptio n for the recipient.
Chapter 3: Web Managem ent Interface Multi-Tech System s, Inc. FF240-IP Admin User Guide 48 Outbound The Outbound page contains a selection box for a llowing sim ultaneous faxing and archivi ng options.
Chapter 3: Web Managem ent Interface Multi-Tech System s, Inc. FF240-IP Admin User Guide 49 Outbound Approval Outbound approval gives an administrator the a bility to restrict outgoing faxes through sever al categories. The details of each section are found on the next pa ge.
Chapter 3: Web Managem ent Interface Multi-Tech System s, Inc. FF240-IP Admin User Guide 50 Outbound Approv al Setup If you want to use any, some or all of the outb ound approval options, you must check the ‘Enable Outbound Approval’ box here.
Chapter 3: Web Managem ent Interface Multi-Tech System s, Inc. FF240-IP Admin User Guide 51 Cover Pages Here you can view or delete a cover page from th e su pplied pages created by Multi-Tech, or you can import (Add ) one of your own. For tips on crea ting custom cover pages, please s ee the customization appendix.
Chapter 3: Web Managem ent Interface Multi-Tech System s, Inc. FF240-IP Admin User Guide 52 Cover Pages PDF Cover pages to be used with your FF240-IP unit need to be version 1.4 to work properly. The Editable cover pages link will take y ou to the .pdf files on the Mul ti-Tech website.
Chapter 3: Web Managem ent Interface Multi-Tech System s, Inc. FF240-IP Admin User Guide 53 Store & Forward Fax (T.37) Store and Forward fax (or T.37) is described in deta il with examples in a later chapter. Here we are describing the parameters for T.
Chapter 3: Web Managem ent Interface Multi-Tech System s, Inc. FF240-IP Admin User Guide 54 Email Fax Receipt Select the condition tha t will trigger an email to the sender. Ther e are three options here: Failure – An email receipt will only be sent if the fax fails.
Chapter 3: Web Managem ent Interface Multi-Tech System s, Inc. FF240-IP Admin User Guide 55 Fax Log The interval at which th e fax log files are delete d can be adjusted here. By default, t he logs are removed each day at midnight. Fax Log Purge Here is w here the timin g of log purging is set.
Chapter 3: Web Managem ent Interface Multi-Tech System s, Inc. FF240-IP Admin User Guide 56 Users Section The FF240-IP Users section of the FF240-IP unit displays a list of all of the users that have been entered or imported into the unit itself. With the exception o f the defaul t admin account, all users can be edited or deleted as needed.
Chapter 3: Web Managem ent Interface Multi-Tech System s, Inc. FF240-IP Admin User Guide 57 Organization This displays the organization (if any) that is associated with the account. Action Edit Clicking on the Edit link will bring up the ed iting screen for a user.
Chapter 3: Web Managem ent Interface Multi-Tech System s, Inc. FF240-IP Admin User Guide 58 Add Clicking the Add link will bring up the Add FF240-IP User screen . Here you will ente r the information to be associated with th e new user account. Import CSV File Click on the Browse button to navigate to an ex isting CSV file to import.
Chapter 3: Web Managem ent Interface Multi-Tech System s, Inc. FF240-IP Admin User Guide 59 Users CSV Import Format There are two types of records in the User CSV format: a User record type and a Contact record type. The first colu mn determines w hich type of record the line is, so you may see both types in one CSV file.
Chapter 3: Web Managem ent Interface Multi-Tech System s, Inc. FF240-IP Admin User Guide 60 Export Click on the Save File b utton, then click OK to save the current Users as a Comma Separated Value file. Delete All This will permanently delete all users i n the list.
Chapter 3: Web Managem ent Interface Multi-Tech System s, Inc. FF240-IP Admin User Guide 61 Global The global contact group displays all of the global contacts enter ed by the administrator for use by all users. Global Contacts There are four links for ma naging global contacts: Ad d , Import , Export and Delete All .
Chapter 3: Web Managem ent Interface Multi-Tech System s, Inc. FF240-IP Admin User Guide 62 Personal Groups The personal groups screen will display all pers onal groups available for the logged in user. Personal Groups There are two links available for personal groups: Add and Delete All .
Chapter 3: Web Managem ent Interface Multi-Tech System s, Inc. FF240-IP Admin User Guide 63 Send a Fax Screen The Send Fax screen is a one page form for sending faxes directly from the FF240 -IP unit when accessed from a web browser.
Chapter 3: Web Managem ent Interface Multi-Tech System s, Inc. FF240-IP Admin User Guide 64 Send Fax Sender Information If a cover page is selected (the ‘Yes’ check box de tailed below), much of the sender informati on will be already populated in the cover page from what is provided for the logged-in user.
Chapter 3: Web Managem ent Interface Multi-Tech System s, Inc. FF240-IP Admin User Guide 65 Add Recipient button Click this button to add a selected or manually en tered recipie nt to the list. Repeat the process to add more recipients. Recipient list The current lis t of added recipients is listed here.
Chapter 3: Web Managem ent Interface Multi-Tech System s, Inc. FF240-IP Admin User Guide 66 Logout Clicking this navigational link will log yo u out of the FF240-IP unit. This is always a good practice to follow when you are finished using the FF240-IP, especia lly if you were logged in with an administrators privileges for security reasons.
Multi-Tech System s, Inc. FF240-IP Admin User Guide 67 Chapter 4 – Client Sof tw ar e Instal lat ion The Client software is for general use of the FF240-IP , but it needs to be associated with a FF240-IP unit for proper operation. Your administrator should pr ovide the software or a location where it can be obtained from.
Chapter 4: Client Installation Multi-Tech System s, Inc. FF240-IP Admin User Guide 68 B. At the Welcome screen, click Next . C. At the Select Ins tallati on Fold er screen, browse to the desired file location for the FF240-IP client software. In most cases, the de fault file location is recommended.
Chapter 4: Client Installation Multi-Tech System s, Inc. FF240-IP Admin User Guide 69 D. At the Confirm Instal lation screen, click Next to begin the installation. A transient screen (“Installing FF240- IP Client Software”) will appe ar while files are being copied.
Chapter 4: Client Installation Multi-Tech System s, Inc. FF240-IP Admin User Guide 70 G. You will be asked w hether or not you want to associate .tif and .cpg files with the Multi-Tech Tiff Viewer. Click Yes (unless you prefer to use a different viewer prog ram).
Chapter 4: Client Installation Multi-Tech System s, Inc. FF240-IP Admin User Guide 71 Push Installation Method Push Installs of the Client Software The FF240-IP Client installer is now available as an MSI package. This provides the ability to perform remote installation using Microsoft Gr oup Policy, SMS, as well as other third party tools.
Chapter 4: Client Installation Multi-Tech System s, Inc. FF240-IP Admin User Guide 72 Setting the Usage Rights for the Printer The printer that is installed into Wi ndo ws for the FF240-IP to work requires some settings of the rights.
Chapter 4: Client Installation Multi-Tech System s, Inc. FF240-IP Admin User Guide 73 1. At the main s creen of the FF240-IP Fax Client Software , click on Edit and select “Add FF240-IP” if you kn.
Chapter 4: Client Installation Multi-Tech System s, Inc. FF240-IP Admin User Guide 74 2. To add a FF2 40-IP when the IP address is know n, select the FF240-IP model family from the Type drop-down, enter the IP address “Server Address” field along with your Username and Password.
Chapter 4: Client Installation Multi-Tech System s, Inc. FF240-IP Admin User Guide 75 4. A new FF240-IP entry should ap pear on the “Devices” tab of the FF240-IP Fax Client Software screen. The status of the newly reg istered FF240-IP unit may momentarily go from “Not logged in” to “Logging in” to “Connected.
Multi-Tech System s, Inc. FF240-IP Admin User Guide 76 Chapter 5 – F axFinder-IP Oper at ion Introduction This chapter describes the thi ngs that a user can do with the FF240-IP system. The software programs involved are the FF240-IP Client Software and the Multi-Tech Tiff Viewer (o r designated PDF viewer).
Chapter 5: FaxFinder-IP Operation Multi-Tech System s, Inc. FF240-IP Admin User Guide 77 Sending Faxes Sending faxes through the FF240-IP is quick and simple and offers a variety of methods that can be used to accomplish this. This section will show all the possible wa ys to send a fax with the FF240-IP.
Chapter 5: FaxFinder-IP Operation Multi-Tech System s, Inc. FF240-IP Admin User Guide 78 Schedule Options pane Options text box: This text box will display ‘Send Immediately’ by default. If you want to schedule this fax to be sent at a specifi c time or date, then you must click the Options button.
Chapter 5: FaxFinder-IP Operation Multi-Tech System s, Inc. FF240-IP Admin User Guide 79 Recipients pane Name (column): Party to whom the fax will be sent.
Chapter 5: FaxFinder-IP Operation Multi-Tech System s, Inc. FF240-IP Admin User Guide 80 Cover Page pane Use Cover Page (che ck box): Check this checkbox to include a cover page with y our fax. Cover Page (drop-down selection box): This field will be a ctive when the ‘Use Cover Page’ check box is ticked.
Chapter 5: FaxFinder-IP Operation Multi-Tech System s, Inc. FF240-IP Admin User Guide 81 Send Fax with Client Software When a document ( .tif, .pd f, or .txt ) is complete an d ready to be sent as a fa x, opening the client software and using the Schedule Fax option is quick and easy.
Chapter 5: FaxFinder-IP Operation Multi-Tech System s, Inc. FF240-IP Admin User Guide 82 Send Fax from Email (T.37) When you wish to send an email as a fax, using the T.37 format in the To: field will take adva ntage of the FF240-IP from your Outlook email software.
Chapter 5: FaxFinder-IP Operation Multi-Tech System s, Inc. FF240-IP Admin User Guide 83 Send Fax by Web API If your administrator has created a cust om API (Applic ation Progra mming Interface) for you to use, that is another option available for sending faxes through th e FF240-IP.
Chapter 5: FaxFinder-IP Operation Multi-Tech System s, Inc. FF240-IP Admin User Guide 84 Edit Menu Command Descriptions The following options are available from the Edi t menu.
Chapter 5: FaxFinder-IP Operation Multi-Tech System s, Inc. FF240-IP Admin User Guide 85 Options The following is available from the Edit | Options menu. Date/Time tab: Here you enter the date and time form ats for the fax header from the drop-down menus provided.
Chapter 5: FaxFinder-IP Operation Multi-Tech System s, Inc. FF240-IP Admin User Guide 86 Tools Menu Command Descriptions Auto Discover Devices: Selecting A uto Discover Devices will have the Client software search the network for active FF240-IP units th at are on the same network.
Chapter 5: FaxFinder-IP Operation Multi-Tech System s, Inc. FF240-IP Admin User Guide 87 Devices Tab (Main Window) The Devices tab will show all of the FF240-IP units th at are associated with the client software.
Chapter 5: FaxFinder-IP Operation Multi-Tech System s, Inc. FF240-IP Admin User Guide 88 Schedule Options tab In the options tab you can change the default settin gs that are used for faxing: Max At tempts, Fax Priority, Fax Receip t, Try Interval . Save (button) Click the save button to make these ch a nges to the FF240-IP unit for this user.
Chapter 5: FaxFinder-IP Operation Multi-Tech System s, Inc. FF240-IP Admin User Guide 89 Print Capture Tab (Main Window) Any potential faxes sent from the print to FF240-IP o ption will be here, ready for additions, setting changes or scheduling.
Chapter 5: FaxFinder-IP Operation Multi-Tech System s, Inc. FF240-IP Admin User Guide 90 Using the Multi-Tech Tiff Viewer The Multi-Tech Tiff View er program has a variety of features that enhance the viewing of fa x messages in graphic file form (thumbnails, zooming, spot magni fication, scrolling, rotating, etc.
Chapter 5: FaxFinder-IP Operation Multi-Tech System s, Inc. FF240-IP Admin User Guide 91 Copy . The Copy function allows you to copy the fax file and insert it into a different a pplication program.
Multi-Tech System s, Inc. FF240-IP Admin User Guide 92 Appendix A – Troubleshooting 1. What if I can't see the web page for my FF240-IP? REMEDY: Verify that the Admin PC is actually on the same subnet as the FF240- IP and that it can be “pinged.
Appendix A: Troubleshooting Multi-Tech System s, Inc. FF240-IP Admin User Guide 93 CAUSE A: During transmission, the name server’s addre ss could not be resolved (that is, the FF240-IP unit could not contact your name server). RESPONSE A: Contact the FF240-IP unit using secure sh ell and try to ping the name server.
Appendix A: Troubleshooting Multi-Tech System s, Inc. FF240-IP Admin User Guide 94 No email message after mail server setup (cont’d) CAUSE E: The email serve r does not support SMTP.
Multi-Tech System s, Inc. FF240-IP Admin User Guide 95 Appendix B – Customizat ion Web Services API Introduction This section illustrates the HTTP /XML co mmunication be tween the FF240-IP Web Service (FFWS) and a client. FFWS provides an interface to the FF240-IP unit s for client applications.
Appendix B: Customization Multi-Tech System s, Inc. FF240-IP Admin User Guide 96 Example: POST /ffws/v1/ofax HTTP/1.1 content-type: application/xml authorization: Basic YWRtaW46YWRtaW4= <?xml version="1.0" encoding="UTF-8"?> <schedule_fax> <cover_page> <url>https://192.
Appendix B: Customization Multi-Tech System s, Inc. FF240-IP Admin User Guide 97 <cover_page> <url>https://192.168.2.1/ffws/v1/data/cover_pages/default.
Appendix B: Customization Multi-Tech System s, Inc. FF240-IP Admin User Guide 98 HTTP Response Status Codes: 200 OK Here are the fax entries. Example: GET /ffws/v1/ofax HTTP/1.1 content-type: application/xml authorization: Basic YWRtaW46YWRtaW4= ----------------------------------- HTTP/1.
Appendix B: Customization Multi-Tech System s, Inc. FF240-IP Admin User Guide 99 Aborting a Fa x Entry HTTP Request line: DELETE /ffws/v1/ofax/FAXKEY HTTP/1.1 DELETE /ffws/v1/ofax/FAXKEY/ENTRYKEY HTTP/1.1 HTTP Response Status Codes: 202 Accepted An abort has been sent.
Appendix B: Customization Multi-Tech System s, Inc. FF240-IP Admin User Guide 100 Retrie ving User Informa tion HTTP Request line: GET /ffws/v1/users/USERNAME HTTP/1.1 HTTP Response Status Codes: 200 OK Success 403 Forbidden Authenticated user does not have permission to view data associated with username.
Appendix B: Customization Multi-Tech System s, Inc. FF240-IP Admin User Guide 101 Retrieving Contac ts HTTP Request line: GET /ffws/v1/contacts/USERNAME HTTP/1.1 GET /ffws/v1/contacts/USERNAME/ID HTTP/1.1 GET /ffws/v1/contacts/global_contact_list HTTP/1.
Appendix B: Customization Multi-Tech System s, Inc. FF240-IP Admin User Guide 102 Adding New Contacts HTTP Request line: POST /ffws/v1/contacts/USERNAME HTTP/1.1 HTTP Response Status Codes: 200 OK Created 403 Forbidden Authenticated user does not have permission to change data associated with username.
Appendix B: Customization Multi-Tech System s, Inc. FF240-IP Admin User Guide 103 Modifying Contacts HTTP Request line: POST /ffws/v1/contacts/USERNAME/id HTTP/1.1 HTTP Response Status Codes: 200 OK Modified successfully. 403 Forbidden Authenticated user does not have permission to change data associated with username.
Appendix B: Customization Multi-Tech System s, Inc. FF240-IP Admin User Guide 104 Deleting Contacts HTTP Request line: DELETE /ffws/v1/contacts/USERNAME/id HTTP/1.1 HTTP Response Status Codes: 200 OK Deleted 403 Forbidden Authenticated user does not have permission to change data associated with username.
Appendix B: Customization Multi-Tech System s, Inc. FF240-IP Admin User Guide 105 Retrieving Contac t Groups HTTP Request line: GET /ffws/v1/contact_groups/USERNAME HTTP/1.1 GET /ffws/v1/contact_groups/global_contact_list HTTP/1.1 Query Parameters: limit=LIMIT Limit the number of results to LIMIT.
Appendix B: Customization Multi-Tech System s, Inc. FF240-IP Admin User Guide 106 Retrieving Cover Pages HTTP Request line: GET /ffws/v1/data/cover_pages HTTP/1.1 HTTP Response Status Codes: 200 OK Success Example: GET /ffws/v1/data/cover_pages HTTP/1.
Appendix B: Customization Multi-Tech System s, Inc. FF240-IP Admin User Guide 107 Verify User Authenticates the user and th en simply returns 200 OK. HTTP Request line: GET /ffws/v1/verify HTTP/1.1 HTTP Response Status Codes: 200 OK Verified Example: GET /ffws/v1/verify HTTP/1.
Appendix B: Customization Multi-Tech System s, Inc. FF240-IP Admin User Guide 108 General Status Codes Be aware that other Status Codes that do not pertain specifically to the resource reques ted may be returned. See RFC 2616 for a listing of all possible codes.
Appendix B: Customization Multi-Tech System s, Inc. FF240-IP Admin User Guide 109 <!-- Sender information --> <sender> <!-- The name of the sender --> <!-- default: "" -.
Appendix B: Customization Multi-Tech System s, Inc. FF240-IP Admin User Guide 110 <!-- Recipient Phone Number --> <!-- default: "" --> <!-- required: no --> <!-- value: .
Appendix B: Customization Multi-Tech System s, Inc. FF240-IP Admin User Guide 111 <!-- Priority level of fax --> <!-- Must be of value from 0..5 where 0 is the highest --> <!-- A higher priority fax will send before a lower priority fax --> <!-- when there are more than one fax ready to send.
Appendix B: Customization Multi-Tech System s, Inc. FF240-IP Admin User Guide 112 Fax Entry Element This element represents an actual fax that will be se nt. Some of the elements are the same as elements provided in schedule_fax. See the documentatio n above for an explanation of those fields.
Appendix B: Customization Multi-Tech System s, Inc. FF240-IP Admin User Guide 113 <cover_page> <enabled>false</enabled> <url></url> <subject></subject> <co.
Appendix B: Customization Multi-Tech System s, Inc. FF240-IP Admin User Guide 114 User Element This element represents a user register ed on the FF240-IP. <!-- Describes a User --> <user> <!-- Url of this user --> <!-- value: string --> <user_url>https://192.
Appendix B: Customization Multi-Tech System s, Inc. FF240-IP Admin User Guide 115 Contact Element This element represen ts a user contact. <!-- Describes a Contact --> <contact> <!-- URL of this contact --> <!-- value: string --> <contact_url>https://192.
Appendix B: Customization Multi-Tech System s, Inc. FF240-IP Admin User Guide 116 T.37 Advanced Usage Introduction For individual faxes, you can use the co mmands below to override settings ente red in the administrator or user web interface. Many options for the use of e mail to fax (T.
Appendix B: Customization Multi-Tech System s, Inc. FF240-IP Admin User Guide 117 RECEIPT-ATTACHMENT= pdf|tiff|none Determines the format and whether or not to i nclude a copy of the sent fax with any email receipts sent to the sender.
Multi-Tech System s, Inc. FF240-IP Admin User Guide 118 Appendix C – Creat ing Cov er P ages Cover pages for the FF240-IP are PDF forms. The FF240-IP will fill out the form fields that it knows about, with information specific to the fax, and insert the PD F as the first page of the fax.
Appendix E: Regulatory Compliance Multi-Tech System s, Inc. FF240-IP Admin User Guide 119 Appendix E – Reg ulator y Complianc e 47 CFR Part 15 Regulation This equipment has bee n tested and found to co mply with the li mits for a Class A digital device, pursuant to 47 CFR Part 15 regulations.
Appendix E: Regulatory Compliance Multi-Tech System s, Inc. FF240-IP Admin User Guide 120 Canadian Limitations Notice Notice: The ringer equivale nce number (REN) assign ed to each ter minal device provides an indication of the maximum numb er of terminals allowed to be co nnected to a telep hone in terface.
Appendix F: Environmental Info Multi-Tech System s, Inc. FF240-IP Admin User Guide 121 Appendix F - En v ironmental Inf orm at ion WEEE Statement (Waste Electrical and Electronic Equipment) July, 2005.
Appendix F: Environmental Info Multi-Tech System s, Inc. FF240-IP Admin User Guide 122 REACH Statement Registration of Substances: After careful review of the legislation and spe cifically the definition of an “arti cle” as defined in EC Regulation 1907/2006, Title II, Chapter 1, Article 7.
Appendix F: Environmental Info Multi-Tech System s, Inc. FF240-IP Admin User Guide 123 C-ROHS HT/TS Substance Concentration 依 照中国 标 准的有毒有害物 质 信息 根据中华人民共和.
Appendix G: EULA Multi-Tech System s, Inc. FF240-IP Admin User Guide 124 Appendix G – End User Lic ense Ag reement IMPORTANT – READ BEFORE OPERATING MULTI-TECH SYSTEMS, INC.
Appendix G: EULA Multi-Tech System s, Inc. FF240-IP Admin User Guide 125 5. OWNERSHIP; CONFIDENTIA LITY. You agree that the Sof tware contains trade secret information, copyrights , trademarks, and other intellectual property rights that ar e owned by Multi-Tech Systems, Inc.
Multi-Tech System s, Inc. FF240-IP Admin User Guide 126 Inde x A Administrator Add users ..................................................................... 17 Login ............................................................................. 14 C Cover Page Custom .
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