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OpenPhone 27 Handset User Guide.
Page 2 NOTICE The information contained in this document is be lieved to be accu rate in all re spects but is not warranted by Mitel Networks™ Corporation (MITEL ® ). The information i s subject to cha nge without notice and should not be con strued in a ny way as a commitme nt by Mitel or any of its affiliates or subsidiaries.
OpenPhone 27 Handset User Guide Page 3 Table Of Contents ABOUT YOUR HA NDSET ........................................................................................ 5 About the keys ....................................................................
OpenPhone 27 Handset User Guid e Page 4 MAKING AND ANSWERING CAL LS ..................................................................... 22 Answering a call .............................................................................................
OpenPhone 27 Handset User Guide Page 5 About Your Handset The Mitel ® OpenPhone 27 is a wireless teleph one that operates with the Mitel 3300 Integrated Communications Platform (I CP). It provides conven ient softkey control of the system features, as well as a variety of features that allo w you to make calls quickly and easily.
OpenPhone 27 Handset User Guid e Page 6 Long press = SUPERKEY Short press = Local Mode Flashes when a call i s on hol d On/Off-hook key Transfer /conference Data connector for firmware upgrade About the keys The , , , , , # , and ∗ keys have different functions depending o n the state of the phone or the length of time that you press the key.
OpenPhone 27 Handset User Guide Page 7 • Range Warning: provides 4 short beeps wheneve r you move out of range of the sy stem. When you are out of range of the system, your OpenPhone 27 han dset will not function. If you hear the 4 short beeps, move back into range by getting closer to a Radio Fixed Part (RFP).
OpenPhone 27 Handset User Guid e Page 8 About Feature Access Codes Use of some features requires you to dial acce ss codes. The codes are flexible and may differ from those used in this guide. Ask your Syst em Administrator for a list of codes you should use.
OpenPhone 27 Handset User Guide Page 9 Setting up the charger Choosing a location Place the charger on a flat, even surface within 2.5 m of a 230 Vac mains conn ection.
OpenPhone 27 Handset User Guid e Page 10 Connecting the charger Connect the cable from the adapter pl ug into the base of the charge r and then insert the adapter plug into the mains socket.
OpenPhone 27 Handset User Guide Page 11 Charging the batteries You can charge and discharge the b atterie s hundr eds of times, but they will eventually be depleted. When the operating time (that is, the ca ll time and standby time) ha s be come noticeably shorter, replace the batteries.
OpenPhone 27 Handset User Guid e Page 12 If Silent Charging is active while the handset is in the charger, “Silent Charging” will appear in display and the handset is disengaged from the system. Wh en you remove the handset from the charger, it is automatically engaged with the system and you can make and re ceive calls again.
OpenPhone 27 Handset User Guide Page 13 Getting started Powering the OP27 Phone On / Off To power on: • Press while in the standby (Off) mode. To power off: • While in idle mode, press for at least 2 seconds.
OpenPhone 27 Handset User Guid e Page 14 About the menus You can activate and deactivate OP27 features from the menus: System menu features Long press to access the followi ng system menu features. Use the softkey s to select the desired action. To exit the system menu, long press the key.
OpenPhone 27 Handset User Guide Page 15 - Melody – choose from 30 melodies - Type – select type of notification: full melody, single bar, or chirp - Device – select buzzer or vibrator - Volume .
OpenPhone 27 Handset User Guid e Page 16 Customizing your phone Changing the language To set the language of the handset display, y ou must cha nge the lang uage of the local menu prompts and the system-g ene rated messages. The local menu prompt s are available in English, Dutch, German, Italian, French and Spanish.
OpenPhone 27 Handset User Guide Page 17 1. Short press . 2. Press to select Local Mode . 3. Press OK . 4. Press to select Ringer Settings . 5. Press OK .
OpenPhone 27 Handset User Guid e Page 18 Adjusting the contrast To adjust the contrast: 1. Short press . 2. Press to select Local Mode . 3. Press OK . 4. Press to select Telephone Option . 5. Press OK . 6. Press to select Contrast . 7. Press OK . 8. Press to select the desired contrast.
OpenPhone 27 Handset User Guide Page 19 Using handset features Setting the optional features To enable or disable the optional features: 1. Short press . 2. Press to select Local Mode. 3. Press OK . 4. Press to select Telephone Option. 5. Press OK . 6.
OpenPhone 27 Handset User Guid e Page 20 Setting an alarm You can set an alarm to remind yourself of important meetings o r appointments: To set an alarm: 1. Short press . 2. Press to select Local Mode . 3. Press OK . 4. Press to select Telephone Option .
OpenPhone 27 Handset User Guide Page 21 Using the SOS key You can program an emergency nu mbe r against the SOS key on your handset. To program an SOS number: 1. Short press . 2. Press to select Local Mode . 3. Press OK . 4. Press to select Telephone Option .
OpenPhone 27 Handset User Guid e Page 22 Making and answering calls To make a call: 1. Press . 2. Dial the number. To pre-dial the number: 1. Dial the number (press the softkey to delete e rrors in the number). 2. Press OK . To use the redial feature: 1.
OpenPhone 27 Handset User Guide Page 23 Using the system phonebook You can access any number from the system phon eboo k by entering a name in the handset display. For each letter in the name, press the appropri a te key on the keypad until the letter is shown in the display; for example, if the letter C is required, press digit 2 three times.
OpenPhone 27 Handset User Guid e Page 24 6. Enter the name: • For each letter in the name, press the appropr iate key on the keypad until the letter is shown in the display; for example, if the letter C is required, press digit 2 three times. Use the softkeys to correct errors.
OpenPhone 27 Handset User Guide Page 25 2. Press to select Redial . 3. Press OK . 4. Press to select the last number dialed. 5. Press OK . Saved number redial (internal or external) To save the last number that dialed: 1. Press . 2. Dial the Save Last Number feature ac ce ss code.
OpenPhone 27 Handset User Guid e Page 26 To answer a call when you hear ringback: • Communicate by using the spea ke r and the microphone. To terminate a call: • Press OR . If the headset has an on/off-hook swit ch wired into the headset co rd, then release the switch.
OpenPhone 27 Handset User Guide Page 27 Call handling Hold To place a call on Hold: 1. Short press the key. 2. Press to select Hold . 3. Press OK . To retrieve a call from Hold: 1. Short press the key. 2. Press to select Hold . 3. Press OK . The caller that was on hold is retrieved.
OpenPhone 27 Handset User Guid e Page 28 Conference To form a conference when a t wo-party call is already in place, or to add another party to an existing conference: 1. Press . 2. Dial the number of the next party. 3. Wait for an answer. 4. Press . To leave a conference: • Press .
OpenPhone 27 Handset User Guide Page 29 Call forward Call Forward lets you redirect incoming call s to an alternate number. Always redirect s all incoming calls regardless of the state of your p hone. B-Int redirects internal calls whe n your phone is busy, and B-Ext redirects external calls wh en your phone is busy.
OpenPhone 27 Handset User Guid e Page 30 To forward calls from a remote station to y our current loca tion (Call Forward – Remote): 1. Long press the key. 2. Press No until “Call Forwarding?” appears. 3. Press Yes . 4. Press Next until “I Am Here” appears.
OpenPhone 27 Handset User Guide Page 31 To force an incoming call to be for w a rd ed (Call Forward – Forced): • Press Forward . Pressing the forward key on an incoming call will redirect the call according to your Call Forward NA settings. To override Call Forward and ring an extension (Call Forward – Override): 1.
OpenPhone 27 Handset User Guid e Page 32 Messaging - Callback To leave a message waiting indication on a phone when y ou hear busy or ringback tone: 1.
OpenPhone 27 Handset User Guide Page 33 To set or change a pass word: You can program a password to prevent acce ss to your call back messages. If you set a password, you will need to enter it in order to check your messages from another phone. To set or change a passwo rd: 1.
OpenPhone 27 Handset User Guid e Page 34 Using advanced features Account codes To use Forced Account Codes: 1. Press . 2. Dial the Account Code digits. 3. Do one of the following: 4. To submit the Ac count Code, press #. 5. To ca ncel, press ∗ . To enter an Account Code during a c all: 1.
OpenPhone 27 Handset User Guide Page 35 Camp-on To Camp-on to a busy station: • Press Wait . To retrieve a call when you hear Camp-on to ne: • Press Trade . Do Not Disturb To activate or deactiv ate Do Not Disturb: 1. Long press the key. 2. Press to select Do Not Disturb .
OpenPhone 27 Handset User Guid e Page 36 To view, change, and/or cancel a pending reminder: 1. Long press the key. 2. Press No until Timed Reminder? appears . 3. Press Yes . 4. Do one of the following: • To change the reminder, pre ss Change , enter the new time, and press Sav e .
OpenPhone 27 Handset User Guide Page 37 Trunk flash The Trunk Flash feature allows you to access Cent rex features (if available ) while you are talking on an outside call. To flash a trunk while talking on an outside call: 1. Press the key. 2. Dial the Trunk Single Flash or Trunk Doub le Fla sh Feature Access code.
OpenPhone 27 Handset User Guid e Page 38 Regulatory approvals The CE marking affixed to this product indica tes conformance to the R&TTE Dire ctive 99/05/EC (Radio and Telecommuni cations Terminal Equipment Directive).
OpenPhone 27 Handset User Guide Page 39 Index 2 230 Vac, 9 A Accidental dialling, 7 Account codes, 34 Adapter, for charger, 10 Advanced features, 34 Alarm Set, 6 Approvals, 38 Attendant, 34 Auto Answe.
OpenPhone 27 Handset User Guide Page 40 Long press function, 6 M Magnetic fields, 9 Mains socket, 10 Medical emergencies, 7 Meet me answer, 36 Melodies, 6 Menu Call handling mode, 14 local mode, 14 Lo.
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