Benutzeranleitung / Produktwartung 09 844 920 des Produzenten Miele
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Oper ating instructions for washing machines T o avoid the risk of accidents or damage to the machine, it is essential t o r ead these instructions before it is installed and used for the first time.
Contents 2 Caring for the environment ................................................................................... 6 Warning and Safety instructions ......................................................................... 7 Operating the washing machine .
Contents 3 T o cancel delay start and begin the progr amme straight away ............................. 39 Progr amme chart ................................................................................................. 40 Options ...................
Contents 4 The following fault messages appear in the display and the progr amme stops ........ 65 The following fault messages appear in the display at the end of the progr amme .... 66 Pr oblems with T winDos ........................................
Contents 5 Code ...................................................................................................................... 94 T emperatur e unit ..............................................................................................
Caring for the envir onment 6 Disposal of the packing mate‐ rial The packaging is designed to pr otect the washing machine from damage dur‐ ing transportation. The packaging ma‐ terials used ar e selected from mat erials which are envir onmentally friendly for disposal and should be recycled.
W arning and Safety instructions 7 This washing machine complies with current safety r equirements. Inappr opriat e use can, however , lead to personal injury and dam‐ age to pr operty . T o avoid the risk of accidents and damage t o the machine, please r ead these instructions car efully before using it for the first time.
W arning and Safety instructions 8 Safety with children Chil dren under 8 years of age must be k ept away from the wash‐ ing machine unless they are constantly supervised.
W arning and Safety instructions 9 The ele ctrical safety of this washing machine can only be guar an‐ teed when corr ectly earthed. It is essential that this standard safety r equirement is met. If in any doubt, please have the wiring system of the building t ested by a qualified electrician.
W arning and Safety instructions 10 The mach ine must be isolated fr om the electricity supply when cleaning and maintaining the machine and in the event of a fault.
W arning and Safety instructions 11 Correct use Do not insta ll the washing machine in a room wher e there is a risk of frost. F ro zen hoses may burst or split. The reliability of the elec‐ tronic contr ol unit may be impaired at t emperatur es below freezing point.
W arning and Safety instructions 12 T ake care when opening the drum door after using the st eam function. Danger of burning due to escaping st eam and the high temper ature of the surface of the drum as well as the porthole glass. Stand back away fr om the machine and wait until the steam has dis‐ sipated.
W arning and Safety instructions 13 Colo ur run and dye removers contain sulphur compounds which can cause damage such as corrosion. Do not use these pr oducts in this machine. If deter gent comes into contact with the eyes, rinse them thor‐ oughly with lukewarm water immediat ely .
Operating the washing machine 14 Control panel a Display with sensors See the next page for mor e informa‐ tion. b Start/Stop button F or star ting the progr amme selected and cancel ling a progr amme once it has started. c T emperatur e button F or selecting the temperatur e.
Operating the washing machine 15 j sensor Scrolls down the list t o the next op‐ ti on or decreases a value. k OK button Confirms the progr amme selected, a value set or opens a sub-menu. l sensor Scrolls up the list t o the next option o r increases a value.
Operating the washing machine 16 Standard display The standard display shows the follow‐ ing from left t o right: 2:59 1600 – the progr amme duration – the selected wash temper ature – the.
Before using for the first time 17 Befor e using the machine for the first time ensure that it is corr ectly in‐ stalled and connected. See "Installa‐ tion and connection". Also check that the drain filt ers are secur ely tightened to pr event the risk of water leaks during use.
Before using for the first time 18 Removing the detergent car‐ tridges fr om the drum There ar e two cartridges containing Ultr aPhase1 and Ultr aPhase2 detergent for automatic deter gent dispensing in the drum. Reach under the door grip and pull the door open.
T winDos 19 The washing machine has an integr ated det er gent dispensing unit. The deter gent dispensing unit can be used with 1. the Miele 2 Phase System or 2.
T winDos 20 Inserting cartridges/containers K eep filled containers or car‐ tridges out of the reach of childr en. Observe the instructions for use and warning instructions given by the de‐ ter gent manufacturer . P r ess the T winDos container access panel.
T winDos 21 P ush the Ultr aPhase 1 cartridge into Compartment 1 until it locks into po‐ sition. Remove container 2 and push the Ultr aPhase 2 cartridge into Com‐ partment 2 until it locks into position. Keep the containers in a safe place.
T winDos 22 Open the Settings menu Y ou have to ent er the type of deter‐ gent being used in the Settings menu. Switch on the washing machine and wait until the standard display lights up.
T winDos 23 Settings for other types of detergent The dosage amount for Miele prod‐ ucts is pr e-set for wat er hardness lev‐ el Il ( ). Container 1 T ouch the OK sensor . Not defined T ouch the or sensor to select the type of product being used and confirm with the OK sen sor .
T winDos 24 Running the first progr amme The T winDos system needs to be primed b efore you can use the wash‐ ing machine. T o do this you must run a wash pro‐ gramme without laun dr y . Open the st opcock. T urn the progr amme selector to Cot‐ tons .
W ashing environmentally and economically 25 Energy and water consumption – Wat er consumption and energy us‐ age are det ermined by the size of the load. T o make the most of your machine, load the maximum dry load for the progr amme you are using.
W ashing environmentally and economically 26 EcoF eedback Y ou can call up information about the ener gy and wat er consumption of your washing machine with the EcoF eed‐ back sensor . The following information will appear in the display: – an estimate of the consumption be‐ for e the pr ogramme begins.
1. Pr epare the laundry 27 Empty all pock ets. F oreign objects (e.g. nails, coins, paper clips, etc.) can cause damage to garments and to components in the machine. Sort the laundry Sor t the laundry by colour and by care label. Most garments have a t ex‐ tile care label in the collar or side seam.
2. Select a progr amme 28 Switch on the washing ma‐ chine P r ess the button. Pr ogramme selection A. Selecting a programme via the pr ogramme select or: T urn the progr amme selector to the requir ed progr amme. The load for the progr amme selected will appear in the display .
3. L oad the washing machine 29 Open the door Reach under the door grip and pull the door open. Unfo ld the laundry and load loosely into the drum. Mixing both large and small it ems gives bett er wash r esults and also helps distribute the load evenly during spinning.
4. Select progr amme settings 30 Degree of soiling Lightly soiled No visi ble dirt or stains. P ossibly slight body odour . Normally soiled V isibly dirty and/or just a few slight stains.
4. Select progr amme settings 31 Selecting a spin speed Y ou can alter the pr e-set spin speed o f a wash progr amme. Pr ess the Spin speed button. The following will appear in the display: Spin speed rpm 1600 Set the spin speed you want with the and sensors and confirm your selection with the OK sensor .
5. Add detergent 32 There ar e several options for adding de‐ t er gent. T winDos Depending on which agents have been added in Compartments 1 and 2: Miele 2 Phase System The optimum amount of UltraPhase1 and Ultr aPhase2 will be dispensed au‐ tomatically accor ding to the colour mix of the load.
5. Add detergent 33 Detergent dispenser dr awer T oo little deter gent results in: – Laundry not getting properly clean and with time it may become gr ey and hard t o the touch. – Greasy particles clinging to laundry . – Limescale deposits on the heater ele‐ ments.
5. Add detergent 34 CapDosing Three differ ent types of capsule are available: = F abric care (e.g. fabric condi‐ tioner , proofing agent) = Additives (e.g. det ergent en‐ hancers) = Det ergent (for the main wash only) Each capsule contains the correct amount for one wash cycle.
5. Add detergent 35 Clo se the lid and press it firmly shut. Clo se the deter gent dispenser draw‐ er . The capsule is opened by the act of in serting it in the detergent dispenser drawer . The contents can run out of the capsule if you then remove it from the dr awer before it is used.
6. Start the progr amme - the end of a programme 36 Start the progr amme P r ess the flashing Start/Stop butt on. The door will lock (the will appear in the display t o show this) and the pr o‐ gramme will start. If a delay start time has been selected, then this will count down in the display .
Spinning 37 Final spin speed Progr amme rpm Cottons 1600 Minimum iron 1200 Delicates 900 Woollens 1200* Silks 600* Automatic plus 1400 Down duvets 1200 Outerwear 800 Pr oofing 1000 Sportswear .
Spinning 38 T o omit the final spin (Rinse hold) Use the Spin speed butt on to select the setting (Rinse hold). The laun‐ dry is not spun after the final rinse and remains in the final rinse wat er . This helps prevent cr easing if the laundry is not going to be removed from the drum immediat ely after the end of the progr amme.
Delay start 39 With delay start you can choose when you want the pr ogr amme to start. Y ou can delay the start of the progr amme from 15 minut es up to a maximum of 24 hours, allowing you to make use of night-time economy electricity rat es, for example.
Pr ogramme chart 40 Cottons cold to 90°C Max. load 8.0 kg Use for Cotton, linen or cotton mix fabric, e.g. table linen, t owelling, under‐ wear , T -shirts etc.
Pr ogramme chart 41 Delicates cold to 60°C Max. load 3.0 kg Use for Delicate garments made fr om synthetic fibre, mixed fibr e, rayon and viscose. Curtains, including net curtains, specified as machine-washable by the manufactur er . Notes – Dust in curtains usually makes a progr amme with pre-wash advis‐ able.
Pr ogramme chart 42 Down duvets cold to 60°C Max. load 2.5 kg 1 down duvet 2.20 m x 2.00 m Use for Quilts, duvets and pillows with feather or down filling. Notes – Remove air from the it ems before washing to pr event an exces‐ sive buil d-up of foam.
Pr ogramme chart 43 Sportswear cold to 60°C Max. load 3.0 kg Use for Sportswear such as singlets and leggings as well as microfibr e and fleece garments. Notes – Do not use fabric conditioner . – Observe the manufacturer's car e label. Separate rinse / Star ch Max.
Pr ogramme chart 44 QuickP ower wash 60°C – 40°C Max. load 5.0 kg Use for Normally soiled garments which are also suitable for washing in the Cott ons pr ogramme. Note – A special saturation pr ocess and wash rhythm ensure that the lau ndry is cleaned particularly quickly and thoroughly .
Options 45 Options are select ed and deselected via the r elevant butt ons and the display . P r ess the button for the option you want. The relevant butt on will light up. Not all options are suitable for use with ever y progr amme. Y ou can only select options which are compatible with the pr ogr amme being used.
Options 46 Pr e-ironing In order t o reduce creasing, the laundry under goes a smoothing pr ocess at the end of the progr amme. Reducing the maximum load by 50% will give a bet‐ ter r esult. Please note the load informa‐ tion in the display . Small loads give a better r esult.
Options 47 W ash programme chart - P rogrammeManager Pr ogrammeManager cannot be select ed with programmes which ar e not list ed in the chart below. Intensive ECO Extra gentle Extra quiet Allergo- W .
Options 48 The following options can be selected in addition to the pr o‐ gr amme: None of the options can be selected with pr ogrammes which ar e not li sted in the chart below.
Garment care label symbols 49 Washing The figure quot ed in the bucket is the maximum t emper ature the garment can be washed at. The number of bars under the symbol indicates the level of agitation permitted.
Pr ogramme sequence 50 Main wash Rinses Spinning Wat er level Wash rhythm Wat er level Rinses Cottons 2-5 1)2)3) Minimum iron 2-4 2)3) Delicates 2-4 2)3) .
Pr ogramme sequence 51 = L ow water level = Medium wat er level = High wat er level = Int ensive rhythm = Normal rhythm = Sensitive rhythm = Ultr a sensitive rhythm = Handwash rhythm = C arried out – = Not carried out The washing machine has fully elec‐ tr onic contr ols with automatic load rec‐ ognition.
Changing the progr amme sequence 52 Cancelling a pro gramme Y ou can cancel a progr amme at any time aft er it has started: P r ess the Start/Stop b utt on. The following will appear in the display: Cancel programme T ouch the OK sensor . The suds will be pumped away .
Changing the progr amme sequence 53 Adding or removing laundry af‐ t er the progr amme has started P r ess the Start/Stop b utt on. The following will appear in the display: Cancel programme Scr oll up the list with the or sen‐ sor to: Add laundry T ouch the OK sensor .
Changing the progr amme sequence 54 Safety lock The safety lock prevents the t empera‐ tur e, spin speed or options being al‐ ter ed during a wash progr amme.
Detergent 55 The correct detergent All deter gents produced for automatic washing machines are suitable. F ollow the manufacturer's instructions and dosage recommendations on the pack‐ aging.
Detergent 56 Miele recommended deter gents Miele deter gents and care products have been specially designed for Miele wash‐ ing machines. They are available t o order via the internet at www.
Detergent 57 Recommended detergents in accor dance with Directive (EU) Nr . 1015/ 2010 The recommendations apply t o the temperatur e ranges given in the P rogr amme char t.
Detergent 58 F abric conditioner and liquid star ch at the end of the pro‐ gramme Y ou can dispense fabric conditioner ei‐ ther by using aut omatic dispensing or via the deter gent dispenser compart‐ ment. Automatic dispensing One of the automatic dispensing con‐ tainers must be filled with fabric condi‐ tione r .
Detergent 59 Colour run and dye removers/dyes Do not use colour run or dye re‐ movers in this washing machine. They can cause corrosion in the ma‐ chine.
Cleaning and care 60 Cleaning the drum (Hygiene info) Washing at low t emperatures and/or u sing liquid deter gent can cause bacte‐ ria and unpleasant odours to build up in the washing machine. Use the Mainte‐ nance wash progr amme to clean the machine.
Cleaning and care 61 Cleaning the siphon tube and the channel Clean the siphon. 1. Remove the siphon from the com‐ par tment and rinse under hot running water . Clean the siphon tube at the same time. 2. Replace the siphon. Clean the fabric conditioner channel with a brush and hot wat er .
Cleaning and care 62 Cleaning the T winDos system The washing machine has a cleaning pr ogr amme for cleaning the T win Dos system containers and the hoses in‐ side the washing machine.
Cleaning and care 63 Cleaning the water inlet filter The washing machine has a filter to pr ot ect the water inlet valve. The acces‐ sible filter in the union at the open end of the inlet hose should be checked ev‐ ery six months or so, or more often if there ar e frequent interruptions t o the water supply .
Pr oblem solving guide 64 Minor faults in the performance of the washing machine, some of which may result fr om incorr ect operation, can be put right without contacting the Service Depart‐ ment. The following guide may help you to find the r eason for a fault, and to correct it.
Pr oblem solving guide 65 The following fault messages appear in the display and the pr ogr amme stops Problem Cause and remedy Water intake See The water inlet is blocke d or restricted. C heck whether the stopcock is opened pr operly . C heck whether the inlet hose is kinked.
Pr oblem solving guide 66 The following fault messages appear in the display at the end of the pr ogr amme Problem Cause and remedy Check filter + jets The pumps are dirty .
Pr oblem solving guide 67 The following fault messages appear in the display at the end of the pr ogr amme Problem Cause and remedy Check dosage Excessive foam ha s built up during washing. Check the amou nt of deter gent dispensed. Wi th automatic deter gent dispensing check the dosage amount set.
Pr oblem solving guide 68 Pr oblems with T winDos Problem Cause and remedy No detergent and/or fabric conditioner was dispensed. Automatic dispensing has not been activated. T ouch the Dos sensor before running the ne xt progr amme. Automatic dispensing will be activated.
Pr oblem solving guide 69 General pr oblems with the washing machine Problem Cause and remedy The machine shakes during the spin cycle. The machine feet are not level. L evel the machine and adjust the feet corr ectly . The laundry has not been spun properly and is still wet.
Pr oblem solving guide 70 General pr oblems with the washing machine Problem Cause and remedy At the end of the pr o‐ gr amme there is still liq‐ uid in the capsule. The small pipe in the deter gent dispenser drawer onto whic h the capsule is placed is blocked.
Pr oblem solving guide 71 An unsatisfactory wash result Problem Cause and remedy Liquid detergent does not give the required re‐ sult. Liquid deter gents usually contain no bleaching age nts. They do not remove fruit, coffee and t ea stains. Use the Miele 2 Phase System.
Pr oblem solving guide 72 The door will not open Problem Cause and remedy The door cannot be pulled open during a pr ogramme. The drum is locked during a progr amme. P r ess the Start/Stop butt on. Use the sensor t o select Cancel programme or Add laundry .
Pr oblem solving guide 73 Opening the door in the event of a block ed dr ain outlet and/or power failure Switch off the washing machine. P r ess the drain pump access panel. The panel will spring open. Blocked dr ain outlet If the drain outlet is block ed, a large quantity of wat er can r emain in the washing machine.
Pr oblem solving guide 74 Cle an them thoroughly . Remo ve any foreign objects (e.g. but‐ tons, coins, etc.) and fluff fr om the fil‐ ter housing. T urn the impellers by hand to check that they r otate freely . Replace the drain filt ers correctly (on the right and left) and tighten them securely .
After sales service 75 Repairs In the event of any faults which you cann ot remedy yourself, please con‐ tact: – your Miele Dealer , or – Miele (Contact details for Miele are given at the end of this booklet).
Installation and connection 76 F ront view a Inlet hose with Wat erproof system b Electrical supply cable c Flexible dr ain hose (with detachable swivel elbow) d Control panel e Deter gent dispenser d.
Installation and connection 77 Rear view a Drain hose b T ransport clips for electrical supply cable, inle t and drain hoses c Electrical supply cable d Pr otruding lid for holding when mov‐ ing the.
Installation and connection 78 Installation surface A concret e floor is the most suitable in‐ stalla tion surface for a washing ma‐ chine, being far less prone t o vibration during the spin cycle than wooden floorboards or a carpet ed surface. Please note: The machine must be level and se‐ cur ely positioned.
Installation and connection 79 Using the spanner supplied, turn the left-hand transit bar 90°, then pull the tr ansit bar out. T urn the right-hand transit bar 90°, then pull the tr ansit bar out.
Installation and connection 80 T o avoid the risk of injury, the holes for the transit bars must be covered aft er the transit bars have been removed. Plug the holes with the plastic caps as ill ustrat ed. Secur e the tr ansit bars to the back of the washing machine.
Installation and connection 81 Levelling the machine The washing machine must stand per‐ fectly level on all four feet to ensur e safe and proper oper ation. Incorrect installation may incr ease elec‐ tricity and wat er consumption and may cause the machine to move about.
Installation and connection 82 Building under a continuous work‐ t op/ in a kitchen run Building under kits* must only be in‐ stalled/dismantled by a suitably quali fied fitter in accor dance with the instructions supplied. – A special building under kit * with a cove r plate to r eplace the machine lid is requir ed.
Installation and connection 83 The water protection syst em The Miele water pr otection system pr o‐ t ects all parts of the washing machine from wat er damage.
Installation and connection 84 The electronic unit and dr ainage and overflow protection – Drainage pr otection Any leak ing water is collected in the sump in the base of the machine.
Installation and connection 85 Connection to the water sup‐ ply The casing on the water inlet hose contains electrical compo‐ nents. It must not be connected in areas wher e there is the risk of water or other liquids reaching it, e.g. bath‐ rooms.
Installation and connection 86 Maintenance Only use a Miele W at erproof system hose should you need a replacement. Disconnect the machine from the elec‐ tricity supply before unscr ewing the wa‐ terpr oof system inlet hose from the stopcock.
Installation and connection 87 Connection to the dr ainage syst em The machine drains via a dr ain pump with a deliver y head of 1 metre*. The drain hose must not be kink ed as this restricts dr ainage. The swivel elbow at the end of the hose can be turned in ei‐ ther direction, or can be detached if r e‐ quired, with a sharp twist and pull.
Installation and connection 88 Electrical connection U .K. All electrical work should be carried out by a suitably q ualified and competent person, in strict accordance with cur‐ rent national and local safety r egula‐ tions (BS 7671 in the UK).
T echnical data 89 Height 850 mm Width 596 mm Depth 636 mm Depth with door open 1054 mm Height for building under 820 (+8/-2) mm Width for building under 600 mm Weight Appro x.
Consumption data 90 Load Consumption data Energy in kWh Water in l Duration Residual mo isture Cottons 90°C 8.0 kg 2.3 58 2 h 29 min 50% 60°C 8.0 kg 1.35 58 1 h 59 min 50% 60°C 4.0 kg 1.00 49 1 h 59 min 50% * 8.0 kg 0.80 48 2 h 59 min 44% * 4.
Consumption data 91 Note for test institutes * T est progr amme in accordance with EN 60456 and ener gy label with Directive 1061/2010 Consumption data can vary from the nominal values given depending.
Settings 92 Y ou can use the settings menu to alt er the machi ne's electronics t o suit changing requir ements. Settings can be alter ed at any time. Opening the Settings menu Before you begin, ensur e that: – The washing machine is switched on.
Settings 93 Language The display can be set to appear in o ne of several differ ent languages. The flag after the wor d Language acts as a guide to pr event a language which will not be understood fr om be‐ ing set. The selected language will be stor ed in memor y .
Settings 94 Code The code prevents the washing ma‐ chine being used without your knowl‐ edge. Options – Activate The code is 125 and can be activa‐ t ed. When the code has been activated, you have to enter the code aft er switching the washing machine on.
Settings 95 Machine switch-off The washing machine will switch off aut omatically after the end of the pr o‐ gramme/anti-cr ease phase or after being switched on if no further selec‐ tion is made. Options – 15 minutes (F actory default setting) The washing machine will switch it‐ self off aft er 15 minutes.
Settings 96 Reduce temp. The boiling point for water is lower at altitudes of mor e than 1000 m above sea level. In order t o avoid water boil‐ ing, the maximum temper ature is r e‐ duced to 80°C even when a higher temper ature is selected. F actory default setting: the reduce tem‐ per atur e setting is switched off.
Settings 97 Suds cooling When this is activated, additional wa‐ t er flows into the drum at the end of the main wash to cool the suds down. Hot suds can damage plastic drainage pipes. Suds cooling takes place when a tem‐ peratur e of 70°C or higher is selected for the Cottons pr ogramme.
Optional accessories 98 Deter gent, fabric care, additives and machi ne care pr oducts are available for this washing machine. All the products have been designed for Miele washing machines. These and many other useful products can be or der ed via the internet at www.
Optional accessories 99 Down items – liquid deter gent suitable for pillows, slee ping bags and down filled items – retains the elasticity of down and feather fil led items – retains the br eath.
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United Kingdom Miele Co. Ltd. Fairacres, Marcham Road Abingdon, Oxon, OX14 1TW Customer Contact Centre Tel: 0330 160 6600 E-mail: mielecare@miele.co.uk Internet: www.miele.co.uk Australia Miele Australia Pty. Ltd. ACN 005 635 398 ABN 96 005 635 398 1 Gilbert Park Drive, Knoxfield, VIC 3180 Tel: 1300 464 353 Internet: www.
M.-Nr . 09 844 920 / 03 en-GB WKH 120 WPS .
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