Benutzeranleitung / Produktwartung 302A des Produzenten Lucent Technologies
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555-23 0-890 Comcod e 108 383811 Issue 3 June 1999 DEFINITY ® Enterprise Communications Server Rele ase 7 Console Opera tions Quick Reference 230890_3.
Copyright 1999 , Lucen t T ech nologi e s All Rights Reserved Printed in U.S.A. Notice Every ef fort was m ade to ensure that the info rmation in th is book was com plete and ac curate a t the t ime of printin g. Ho w- ever , info rmation is subje ct to chan ge.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issu e 3 June 19 99 Contents iii Contents Contents iii Console Operations 1 ■ Abou t This D.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issu e 3 June 19 99 Contents iv Overri de 30 Recall 31 Ser ial Ca lling 32 Transfer 34 Trunk Id entification 36 Index 37 230890_3.
Conso le Op eration s 1 About This Document DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issu e 3 June 19 99 Console Operations About This.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 2 About This Docu ment Some but ton label s on the c onsole, suc h as Seria l Call, sp an two line s.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 3 About This Docu ment ■ The f ollowing ta ble lis ts the features described in t his document . Ask your admi n istrat or for these codes and w r ite t hem do wn in th is tab le.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 4 Basi c Operati on Basic Operation Console Layout The Att endant Con soles a nd DXS Select or Consol e are shown i n Figure 1 , Figur e 2 , and Figure 3 .
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 5 Basi c Operati on Figure 2.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 6 Basi c Operati on Figure 3. DXS Selector Console The foll owin g list ite ms c orres pond with th e call outs sho wn i n Figur e 1 , Figu re 2 , and Figure 3 .
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 7 Basi c Operati on ■ Call Pro cessing Ar ea, W ar.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 8 Basi c Operati on Status Lamps The but tons on the c onsole have status l amps assoc iated wit h their us e.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 9 Basi c Operati on ■ co — Control led Outward Rest rictio n Call. Indi cates t hat a u ser attempte d to make an outgoing ca ll, but t he ext ension has Outwa rd Restri ction appl ied.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 10 Basic Ope ration ■ Attendan t T one — If At tendant T one is of f, you wil l not hear busy tones , dial tones, or ringback tones f or inter nal call s.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 11 Basic Ope ration ■ The ca ll appearanc e lamp stop s flashi ng, but remains on. ■ Y ou are co nnected t o the call ing pers on.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 12 Basic Ope ration T o make call s no t using th e selector console , perform the fol lowing: 1. Press t he START button or an idle cal l appearance button.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 13 Basic Ope ration T o make a cal l to an out side number , per form the fo llowing: 1. Do on e of th e fo ll owin g: a.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 14 Basic Ope ration Forced Release While making call s and answer ing call s, you can ge t in a si tuation wh ere you canno t cancel or release a call.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 15 Basic Ope ration Spli t S wa p Spli t Swap allo ws the att endant to alter nate bet ween activ e and sp lit cal ls.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 16 Basic Ope ration ■ The co nsole return s to the n ormal opera ting mode.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 17 Basic Ope ration ■ The Pos ition A vaila ble lamp goe s on. ■ The co nsole return s to the n ormal opera ting mode.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 18 Basic Ope ration T o check on a user ’ s COR, do t he follo wing: 1. While on an acti ve call, p ress the CLASS (COR) butto n .
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 19 Feature Ope ration Feature Opera tion This section contains user operati on for features used from an a ttendant console or from a bac kup telep hone.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 20 Feature Ope ration The f ollowi ng is a typi cal s cena rio f or ans wer ing ove rflow atten dant conso le cal ls from a bac kup telep hone: 1.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 21 Feature Ope ration 2. Dial the trunk acc ess co de followed by a specifi c trunk nu mber (su ch as, 01, 02, and so on).
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 22 Feature Ope ration 2. Dial the Call Forwar ding - All Calls ac tivation fe ature ac cess code _ ____ or the Cal l Forwardi ng - Busy/Don ’t An swer acti vation feat ure access code _____.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 23 Feature Ope ration Call Park The Cal l Park fe ature al lows you to p ut a call on hold and then ret rieve the call from any ot her tel ephone with in the sys tem.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 24 Feature Ope ration 3. After co ntactin g the new per son, press the SPLIT butto n. ■ All p arties, inc luding the console, a re connect ed toget her .
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 25 Feature Ope ration 4. W rite down the e mer gency inf ormation d isplayed o n the conso le. Follow your local pro cedures f or handling eme rgen cies.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 26 Feature Ope ration T o place a c all on hol d, perfor m the foll owing: 1. While on an acti ve call, p ress the HOLD button.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 27 Feature Ope ration T o search f or an exte nsion number , per form th e followi ng: 1. Press INTEG DIRCTRY .
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 28 Feature Ope ration Intr usion The In trusion f eature e nables you to int errupt a use r ’ s call to deliver an ur gent messag e or tele phone call .
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 29 Feature Ope ration 4. Press t he RELEASE button. ■ If the called st ation i s analog, t he calli ng person i s put on Cal l W ait ing until the call ed person picks u p the call .
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 30 Feature Ope ration T o use Lou dspeaker Pagi ng with pagi ng buttons , perform t he following: 1. Press an idle paging zone button.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 31 Feature Ope ration ■ Call Cover age When the at.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 32 Feature Ope ration analog t elephones must press the RECALL butto n or flas h the swit chhook to r ecall the att endant.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 33 Feature Ope ration 3. Press t he START button. ■ Y o u he ar a dia l to ne. ■ The Seria l Call la mp goes of f.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 34 Feature Ope ration Transfe r ! SECURITY ALERT : Soci al Eng ine eri ng — “Soci al En gin eer ing” is a c on game t hat h ack ers fr equent ly u se.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 35 Feature Ope ration 4. Use one of the foll owing steps , a, b, c, or d, to compl ete the call. a. T o tran sfer the call, pre ss the RELEASE button as soon as the call sta rts rin gin g.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issue 3 June 19 99 Conso le Op eration s 36 Feature Ope ration ■ The Pos ition A vaila ble lamp goe s on. ■ The co nsole return s to the n ormal opera ting mode.
Index 37 DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-8 90 Issu e 3 June 19 99 IN Index Numerics 302A/ B Attend ant Console , 4 302C At tend a.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issu e 3 June 19 99 Index 38 E E merg enc y Ac c ess to Attend ant , 25 F F eature Ac c ess C.
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issu e 3 June 19 99 Index 39 R Re c a l l , 31 Re l a t e d D o c u m e n t s , 3 Re l e a s .
DEFINITY® Ente rprise Comm unications Se rver Release 7 Console O perations Qu ick Reference 555-23 0-890 Issu e 3 June 19 99 Index 40 230890_3.bk Page 40 Tuesday, April 20, 1999 12:57 PM.
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