Benutzeranleitung / Produktwartung 41-001343-02 des Produzenten Aastra Telecom
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Aastra 6700i, 6800i, and 9000i Series SIP IP Phones Release 3.3.1 SP3 41-001343-02 REV04 – 05.2014 Administrator Guide.
ii 41-001343-02 REV04 – 05.2014 Sof twar e Lice nse A gr eement Aastra, hereinafte r known as "S eller" , grants to Customer a pe rsonal, worldwide, non-transferable , non-sublicenseable and non-exclusiv e, restricted use lic ense to use Software in obj ect form solely with the Equipment f or which the Soft- ware was intended.
41-001343-02 REV04 – 05.2014 iii Co nt e nt Software License Agreement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Preface . . . . . . . . . . .
Content iv 41-001343-02 REV04 – 05.2014 Configuration Server Requirement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-49 Firmware and Configuration Files .
Content 41-001343-02 REV04 – 05 .2014 v Action URI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-46 Configuration Ser ver Settings .
Content vi 41-001343-02 REV04 – 05.2014 Locking/Unlockin g the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7 Defining an Emergency Dial Plan .
Content 41-001343-02 REV04 – 05 .2014 vii Message Waiting Indicator Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-71 Customizable Message Waiting Indi cator (MWI) Request URI .
Content viii 41-001343-02 REV04 – 05.2014 Directed Call Pickup/Group Call Pickup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-151 Do Not Disturb ( DND) . . . . . . .
Content 41-001343-02 REV04 – 05 .2014 ix About this Chapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1 Topics . . . .
Content x 41-001343-02 REV04 – 05.2014 Reject INV or BYE when Unsupp orted Value in REQUIRE Header . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-33 XML URI for Key Press Simulation . . . . . . . . . . . . . . . .
Content 41-001343-02 REV04 – 05 .2014 xi Error Messages Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-8 Warning Message Displ ay .
Content xii 41-001343-02 REV04 – 05.2014 Local SIP TLS Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-27 SIP STUN Parameters .
Content 41-001343-02 REV04 – 05 .2014 xiii HTTP/HTTPS Authentication Support for Broadsoft CMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-81 Advanced SIP Settings . . . . . . . . . . . . . . . .
Content xiv 41-001343-02 REV04 – 05.2014 Message Waiting Indicator Request URI Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-126 DND Key Mode Settings . . . . . . . . . . . .
Content 41-001343-02 REV04 – 05 .2014 xv Hard Key Settings for 6867i . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-182 Customizing the Key Type List .
Content xvi 41-001343-02 REV04 – 05.2014 Configuration Encr yption Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-214 DNS Host File . . . . . . . .
Content 41-001343-02 REV04 – 05 .2014 xvii Appendix E: Sample Multiple Proxy Server Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-1 About this Appendix . . . . . . . . . . . . . . . .
xviii 41-001343-02 REV04 – 05.2014 Pr eface This SIP IP Phone Administrator Guide provides information on the basic networ k setup, operation, and maintenance of the Aastra 6700i (6 730i, 6731i, 6735i, 6737i, 6 753i, 6755i, 6757i, and 6757i C T ), 6 800i (6863i, 6865i, and 6867 i), and 9000i (9143i, 9480i, 94 80i CT ) Series SIP IP Phones.
Preface 41-001343-02 REV04 – 05.2014 xix Chapters and Ap pendices in this Guide This guide contains the following chapters and appendices: For Go to An overview of the IP Phones and the IP Phone fir.
1-1 41-001343-02 REV04 – 05.2014 Chapter 1 Overview About this Cha pter This chapter briefly describes the IP Ph one Models , and pro vides info rmation about install ing the IP phone firm ware . It also describes the firmware and configuration files that the IP phone models use f or operation.
IP Phone Models 41-001343-02 REV04 – 05 .2014 1- 2 IP Phone Models Des cr ip t io n All Aastra SIP IP Pho ne Models communica te ov er an IP network allo wing y ou to rec eive and pl ace calls in the sa me man- ner as a regula r business teleph one.
IP Phone Models 1-3 41-001343-02 REV04 – 05.2014 6865i 6867i 6863i Opti ons Directory Del ete Sav e M ut e Xfer Con f L2 L3 L1 C onf Serv ice s Xfer Icom Hold Red ia l Go odb ye Options 9480i C onf .
IP Phone Models 41-001343-02 REV04 – 05 .2014 1- 4 Optional Ac cessories 6700 Series The following are optional accessories specifical ly f or the 6700 i Series IP Phones. The following are optional accessories specifically fo r the 6731i, 6735i, 6737i, and 6739i IP Phones.
IP Phone Models 1-5 41-001343-02 REV04 – 05.2014 M670i/M675i Expansion Modules Daisy-Chaining Sup port Refe ren ce F or more information about installing the 6700i W all Mount Ki t and setting up an.
IP Phone Models 41-001343-02 REV04 – 05 .2014 1- 6 6800i Series The following are optional accessories specifical ly f or the 6800 i Series IP Phones.
IP Phone Models 1-7 41-001343-02 REV04 – 05.2014 Model 6730i IP Phone This section provides brief information ab out the Model 6730i IP Phon e . It includes a list of featur es and describe s the hard keys on the 6730i. The 6730i is available with a symbo l keypad or a text keypad.
IP Phone Models 41-001343-02 REV04 – 05 .2014 1- 8 6730i Symbol and T ex t K ey Descriptions* Symb ol Keys Te x t K e y s Key Descripti on Hold key - Place s an active call on h old. T o retriev e a he ld call, pr ess the call appearanc e button beside the light that is flashing.
IP Phone Models 1-9 41-001343-02 REV04 – 05.2014 *See the Aastr a Model 6730i IP Phone User Guide for more in forma tion a bou t each of th ese k eys. Line/Call Appearance keys - Connect you to a line or call. The Aastra 6730i IP phone su pports 2 line keys, each with LED indicator lights.
IP Phone Models 41-001343-02 REV04 – 05 .2014 1-10 Model 6731i IP Phone This section provides brief info rmation about the M odel 6731i IP Phone. I t includes a list of features and describes the ha r d keys on the 6 731i. The 6731i is availabl e with a symbol keypad or a text keypad.
IP Phone Models 1-11 41-001343-02 REV04 – 05.2014 6731i S ymbol and T ex t K ey Descriptions* Sym bol Keys Te x t K e y s Key Descri ption Hold key - Places an active call on hold. T o retrieve a he ld call, press th e call appearance button beside the light that is flashing.
IP Phone Models 41-001343-02 REV04 – 05 .2014 1-12 *See th e Aastr a Model 6731i IP Phone User Guide f or more information about each of these keys. Line/Cal l Appear ance k ey s - Connect you to a line or call. The Aast ra 6731i IP phone supports 2 l ine keys , each with LED indicator lights.
IP Phone Models 1-13 41-001343-02 REV04 – 05.2014 Model 6735i IP Phone This section provides brief information ab out the Model 6735i IP Phon e . It includes a list of featur es, and describes the hard keys, default programmable key s, and de fault softkeys on the 6735i.
IP Phone Models 41-001343-02 REV04 – 05 .2014 1-14 6735i Symbol and T ex t K ey Descriptions* Symb ol Keys Te x t K e y s Key Descriptio n Goodbye k ey - Ends an active call. The Goodbye key also exits an open list, such as the Options List , without saving chan ges.
IP Phone Models 1-15 41-001343-02 REV04 – 05.2014 *See the Aastr a Model 6735i IP Phone User Guide for more in forma tion a bou t each of th ese k eys.
IP Phone Models 41-001343-02 REV04 – 05 .2014 1-16 Model 6737i IP Phone This section provides brief information abou t the 6737i IP Phone. I t includes a list of features, and describes the h ard keys and default softk eys on the 6737i. The 6737i is available wi th a symbol keypad or a tex t keypad.
IP Phone Models 1-17 41-001343-02 REV04 – 05.2014 6737i S ymbol and T ex t K ey Descriptions* Sym bol Keys Te x t K e y s Key Des cri pt ion Goodbye key - Ends an active call. The Goodbye key also exits an open list , such as the Options List, without saving chang es.
IP Phone Models 41-001343-02 REV04 – 05 .2014 1-18 *See th e Aastr a Model 6737i IP Phone User Guide f or more information about each of these keys. Navigation ke ys - P ressing the UP and DOWN arrow ke ys lets you view diff erent status and te xt messages on the L CD display (if ther e is more than 1 line of status /text messag es).
IP Phone Models 1-19 41-001343-02 REV04 – 05.2014 Model 6739i IP Phone This section provides brief information ab out the Model 6391i IP Phon e . It includes a list of featur es and describe s the hard keys on the 6739i. The 6739i is available with a symbo l keypad or a text keypad.
IP Phone Models 41-001343-02 REV04 – 05 .2014 1-20 6739i Symbol and T ex t K ey Descriptions* The foll owing table identifie s the keys on the key panel o f your 6739i IP phon e that you can use for handl ing calls. Y our phone may contain symbol ke ys or text keys, depending on wh ich Model 6739i phone you purchased.
IP Phone Models 1-21 41-001343-02 REV04 – 05.2014 *See the Aastra Model 6739i IP Phone User Guide for more inf ormation about each of these keys. Line/Call Appearanc e Ke ys - Connect you to a line or call. The Aastra 67 39i IP phone supports 3 l ine call appearan ce key s.
IP Phone Models 41-001343-02 REV04 – 05 .2014 1-22 Model 6753i IP Phone This section provides brief information ab out the Model 6753i IP Phone. It includes a list of features, and describes the hard keys and default programmable keys on the 6753i. The 6753i is available with a symbol keypad or a text keypad.
IP Phone Models 1-23 41-001343-02 REV04 – 05.2014 6753i S ymbol and T ex t K ey Descriptions* Sym bol Keys Te x t K e y s Key Descriptio n Goodbye k ey - Ends an active call. Th e Goodbye key also exits an open list, such as the Options List, without saving changes.
IP Phone Models 41-001343-02 REV04 – 05 .2014 1-24 *See th e Aastr a Model 6753i IP Phone User Guide f or more information about each of these keys. Navigation k eys - P ressing the UP and DOWN arrow keys lets you view differen t status and text messages on the LC D display (if there is more than 1 line of stat us/text messa ges).
IP Phone Models 1-25 41-001343-02 REV04 – 05.2014 Model 6755i IP Phone This section provides brief information ab out the Model 6755i IP Phon e . It includes a list of featur es, and describes the hard keys, default programmable key s, and de fault softkeys on the 6755i.
IP Phone Models 41-001343-02 REV04 – 05 .2014 1-26 6755i Symbol and T ex t K ey Descriptions* Symb ol Keys Te x t K e y s Key De scrip tion Goodbye k ey - Ends an active call. T he Goodbye key also e xits an open list, such as the Options List, with- out saving changes.
IP Phone Models 1-27 41-001343-02 REV04 – 05.2014 *See the Aastra Model 6755i IP Phone User Guide for more inf ormation about each of these keys. Programmable keys - 6 T op keys: programmable hard k.
IP Phone Models 41-001343-02 REV04 – 05 .2014 1-28 Model 6757i and 6757i CT IP Phones This section provides brief information abou t the 6757i IP Phone. I t includes a list of features, and describes the h ard keys and default softk eys on the 6757i.
IP Phone Models 1-29 41-001343-02 REV04 – 05.2014 6757i and 6757i CT Symbol and T ext Key Descriptions* Sym bol Keys Te x t K e y s Key Descri ption Goodby e key - Ends an active call. The Goodbye key also exit s an open list, such as the Options List, with- out saving changes .
IP Phone Models 41-001343-02 REV04 – 05 .2014 1-30 *See th e Aastr a Model 6757i or 6757i CT IP Phone User Guide for more inf ormation about each of these keys. Navigation k ey s - Pressing the UP and DOWN arro w keys lets y ou view differen t status and text messages on the L CD display (if there is more than 1 line of status/text messages).
IP Phone Models 1-31 41-001343-02 REV04 – 05.2014 6757i CT Cordless Handset Features • 5-line backlit display scr een • 2 multi-functi onal softkeys • Pr ogrammable func tion key suppor ts up .
IP Phone Models 41-001343-02 REV04 – 05 .2014 1-32 6757i CT Cordless Handset K ey Descriptions Fun c tio n # Function Descriptio n 1 Receiver 2 Vo l um e ke y During Ringing: Adjusts ringer volume D.
IP Phone Models 1-33 41-001343-02 REV04 – 05.2014 Model 6863i IP Phone This section provides brief information ab out the Model 6863i IP Phon e . It includes a list of featur es and describe s the hard keys on the 6863i.
IP Phone Models 41-001343-02 REV04 – 05 .2014 1-34 6863i K ey Description Key Description Navigation/Select Key s - P r es s i n g t h e U P a n d D O W N k e y s l e t s y o u v i e w d i f f e re nt s ta t u s a n d t e x t m e s sa g e s o n t h e L C D d i s p l a y (if there is mor e than 1 line of status/text messages).
IP Phone Models 1-35 41-001343-02 REV04 – 05.2014 Model 6865i IP Phone This section provides brief information ab out the Model 6865i IP Phon e . It includes a list of featur es and describe s the hard keys on the 6865i.
IP Phone Models 41-001343-02 REV04 – 05 .2014 1-36 6865i K ey Description Key Description Goodbye K ey - Ends an active call. The Goodbye key also exits an open list, such as the Options List, without saving changes. Hold Key - Pl aces an active call on hold .
IP Phone Models 1-37 41-001343-02 REV04 – 05.2014 Speaker/Headset Key - T ransf ers the active call to the speaker or headset, all owing handsfr ee use of the phone. Programmable Keys - When programmed, allows you to easily per form up to 8 s pecific functio ns (e.
IP Phone Models 41-001343-02 REV04 – 05 .2014 1-38 Model 6867i IP Phone This section provides brief info rmation about the M odel 6867i IP Phone. I t includes a list of features and describes the ha r d keys on the 68 67i. 6867i Phone F eatures • 3.
IP Phone Models 1-39 41-001343-02 REV04 – 05.2014 6867i K ey Description Key Descri ption Goodbye Ke y - Ends an active call. The Goodbye key also exits an open list, such as the Options List, without saving changes. Hold Key - Places an ac tive call on hold.
IP Phone Models 41-001343-02 REV04 – 05 .2014 1-40 Pres ence K ey - A ccesses the partial and full contact presence in formation screens, which provide more detailed infor- mation about the selected contac t.
IP Phone Models 1-41 41-001343-02 REV04 – 05.2014 Model 9143i IP Phone This section provides brief information ab out the Model 9143i IP Phon e . It includes a list of featur es and describe s the hard keys on the 9143i.
IP Phone Models 41-001343-02 REV04 – 05 .2014 1-42 9143i Symbol and T ex t K ey Descriptions* Te x t K e y s Symb ol Keys Ke y D esc rip ti on Navigation K eys - P ressing the UP and DOWN arrow keys lets you view di ff erent status and text messages on the L CD display (if ther e is more than 1 line of status/text messages).
IP Phone Models 1-43 41-001343-02 REV04 – 05.2014 *See the Aastr a Model 9143i IP Phone User Guide for more in forma tion a bou t each of th ese k eys.
IP Phone Models 41-001343-02 REV04 – 05 .2014 1-44 Model 9480i and 9480i CT IP Phones This section provides brief information ab out the Models 94 80i and 9480i CT IP Phones. It includes a list of fea tures and describes the hard keys on these models.
IP Phone Models 1-45 41-001343-02 REV04 – 05.2014 9480i and 9480i CT K ey Descriptions* Keys Key Des cri pt ion Goodbye key - Ends an active call. The Goodbye key also exits an open list, such as the Options List, withou t saving chang es. Options key - Acc esses options to customize your phone.
IP Phone Models 41-001343-02 REV04 – 05 .2014 1-46 *See th e Aastr a 9480i and 9480i CT User Guides for more information about each of these keys . Icom key - Begins an inte rcom call to a remote extension and answers incoming inter com calls. The 9480i and 9480i C T IP Phones also have default softkey 4 configured as Icom .
IP Phone Models 1-47 41-001343-02 REV04 – 05.2014 9480i CT Cordless Handset Features • 5-line backlit display scr een • 2 multi-functi onal softkeys • Pr ogrammable func tion key suppor ts up .
IP Phone Models 41-001343-02 REV04 – 05 .2014 1-48 9480i CT Cordless Handset K ey Descriptions* *See th e Aastr a Model 9480i CT IP Phone User Guide for more inf ormation abou t each of thes e keys .
Firmware Installation Information 1-49 41-001343-02 REV04 – 05.2014 F irmw ar e Installation Inf orma tion Description The firmware setup and installation for the IP phone can be done using any of t.
Firmware and Configuration Files 41-001343-02 REV04 – 05 .2014 1-50 F irm ware and C onfigura tion F iles Des cr ip t io n By default on star tup, the p hone downloads its firmware and configuration fil es fr om the configuration ser ver you have set; or you can ma nually downlo ad the firmwa re fro m the configura tion server .
Firmware and Configuration Files 1-51 41-001343-02 REV04 – 05.2014 Ref ere nce F or more information about loading la nguage files and using the var ious languages on the IP phone, see Cha pter 5, the section, “Language” on page5-38 .
Firmware and Configuration Files 41-001343-02 REV04 – 05 .2014 1-52 Multiple Configur ation Ser ver Suppor t An Administrator has the option of specifying whether the ph on es get their firm war e file , directory files , language packs , TLS cer tificat e files, 802.
Firmware and Configuration Files 1-53 41-001343-02 REV04 – 05.2014 Specifying a Server to Do wnload Fi rmw are F iles Y ou can use the following par ameter to spec ify a server othe r than the original configur ation server from which the phones get their firmware : • firmw are server Director y Files , Language P acks, TLS Certificat es, 802.
Firmware and Configuration Files 41-001343-02 REV04 – 05 .2014 1-54 Specifying a Server Usin g Existing Par ameters on the I P Phones The foll owing table pro vides the parameter s on the phone that you can use to down load director y files, language packs, TLS cer tificates , 802.
Firmware and Configuration Files 1-55 41-001343-02 REV04 – 05.2014 The f ollowing exampl e downloads a co mpany dir ectory file from the specified server in the “ path ” dir ectory : directory 1: tftp://10.
41-001343-02 REV04 – 05.2014 2-1 Chapter 2 Configuration Interface Methods About this Chapter This chapter de scribes th e methods y ou, as an A dministra tor , can use to configur e the IP phones .
Configuration Methods 2-2 41-001343-02 REV04 – 05.2014 C onfiguration Methods Description Y ou can use the follo wing to setup and configure the IP phone: • IP phone UI • Aastra W eb UI • Configuration files The following paragraphs describe each me thod of configuring the IP Phone .
Configuration Methods 41-001343-02 REV04 – 05 .2014 2- 3 The following illustrations indicate the location of t he Options Key on each phon e model. 9480i/9480i CT 9480i C T Handset 1 2 3 4 5 6 7 8 .
Configuration Methods 2-4 41-001343-02 REV04 – 05.2014 6753i 6755i 6757i/6757i CT 1 2 3 4 5 6 7 8 15 9 10 5 11 12 13 15 14 16 Options K ey Options K ey Options K ey 6730i 6731i 6739i 6757i CT Handse.
Configuration Methods 41-001343-02 REV04 – 05 .2014 2- 5 Using the Options K ey F rom the C T handse ts: 1. Press the Opti ons key on the phone to enter the Options List.
Configuration Methods 2-6 41-001343-02 REV04 – 05.2014 Using the Options K ey on the 6739i Using the Options K ey on the 6867i Aastra W e b UI An administra tor can setu p and configur e the IP phone using the Aastr a W eb UI . T he Aastra W eb UI supports Internet Explorer and Gecko engine -based browsers like F irefo x, Mozilla or Netscape.
Configuration Methods 41-001343-02 REV04 – 05 .2014 2- 7 HT TP/HTTPS Sup por t The Aastra Web UI suppor ts both Hyper text T ransfer P rotocol (HT TP) and Hyper text T ransfer P rotocol over Secure Socket Layer (HT TPS) client and ser v er protocols.
Configuration Methods 2-8 41-001343-02 REV04 – 05.2014 Authentication Suppor t for HTTP/HT TPS Download Meth ods for Broadsoft Client Mana gement S ystem (CMS) The IP Phones have authentication sup port as referenced in RFC 2617 wh en using HT TP or HT TPS as download proto - cols.
Configuration Methods 41-001343-02 REV04 – 05 .2014 2- 9 Acc essing the Aastra W eb UI Use the fo llowing pr ocedur e to access the Aastra W eb UI. 1. Open your web br owser and ent er the phone’ s IP address or host name into the address field. The following is an example of the Login screen that displays.
Configuration Methods 2-10 41-001343-02 REV04 – 05.2014 Depending on the mode l phone you are accessing , the following categories display in the side menu of the Aastra Web UI: Sta tus, Oper ation, Basic Settings, A dvanc ed Settings . Status The Status section displays the network sta tus and the MAC addr e ss of the IP phone.
Configuration Methods 41-001343-02 REV04 – 05 .2014 2-11 Operat ion The Operatio n section provides the f ollowing options: Heading Description User Password Allows you to change us er password.
Configuration Methods 2-12 41-001343-02 REV04 – 05.2014 Basic Settings The Basic Settings section provides the following options: Heading Description Pref erenc es All ows you t o set the follo wing General specifications on the IP phone.
Configuration Methods 41-001343-02 REV04 – 05 .2014 2-13 Adv anced Settings ( Applicable to A dministrator Only) The Adva nced Set tin gs sec tion provides the f ollowing options: Heading Description Network Allows you to set Basic Network Settings, Advanced Ne twork Settings, HTTPS Settings, Type of Service DSCP , and VLAN settings.
Configuration Methods 2-14 41-001343-02 REV04 – 05.2014 Enabling/Disabling the Aastra W eb UI The Aastra W eb UI is enable d b y default o n the IP phones. A Syst em Administrat or can disabl e the Aastr a W eb UI on a sin - gle phone or on al l phones if r equ ired using the configuration files .
Configuration Methods 41-001343-02 REV04 – 05 .2014 2-15 Locking Parameters in the Configuration File The IP Phones allow you to lock individua l configuration parameters to prevent an end user fr om changing the configura- tion on the ph one.
Configuration Methods 2-16 41-001343-02 REV04 – 05.2014 As an example, the follo wing ta ble describes how the parameter “ sip pro xy ip ” is handled by the phone dur ing phone bootup when eith er the “ ^ “ (default parameter) is used or the “ ! “ (locked parameter) is used.
Configuration Methods 41-001343-02 REV04 – 05 .2014 2-17 With this configuration, on the W eb UI, the " sip pr o xy ip " and " sip registr ar ip ” parameters cannot be modified (they are grayed out), and the value is "pb x.aastra.
3-1 41-001343-02 REV04 – 05.2014 Chapter 3 Administrator Options About this Cha pter The IP phones pr ovide specific options on the IP Phone that on ly an Administr ator can a ccess . These optio ns are pass- word protected and allow an Administrator to change or set features and configuration information as required.
Administrator Level O ptions 41-001343-02 REV04 – 05 .2014 3- 2 A dministra tor Le v el Options Des cr ip t io n There are options on the IP ph one that both a User and Administrator can access. However , there are specific options that an Administr ator ca n access on ly .
Administrator Level Options 3-3 41-001343-02 REV04 – 05.2014 The 6867i has an “ Advanced” softkey , which when pressed gives access to the Administra tor options.
Administrator Level O ptions 41-001343-02 REV04 – 05 .2014 3- 4 Simplified IP Phone UI Options Menu An Administrator can replace the existing options menu on th e Phone UI with a more simplif ied options menu .
Administrator Level Options 3-5 41-001343-02 REV04 – 05.2014 For the 6867i: Configuring the Si mplified IP Phone UI Options Men u Y ou can enable the simplified IP Phon e UI Opti ons menu using the c onfigurations files only .
Administrator Level O ptions 41-001343-02 REV04 – 05 .2014 3- 6 Aastra W eb UI O ptions An Administrat or can configure specific options using the Aast ra W eb UI.
Administrator Level Options 3-7 41-001343-02 REV04 – 05.2014 • Basic Settings->Pref erenc es->Ke y Mapping • Basic Settings->Preferenc es->Priority Alerting S ettings • Basic Setti.
Administrator Level O ptions 41-001343-02 REV04 – 05 .2014 3- 8 Configur ation F ile Options An Administrator can enter specific parame ters in the configurat ion files to con figure the IP phones. Al l paramete rs in con- figuration files ca n only be set by an administr ator .
Administrator Level Options 3-9 41-001343-02 REV04 – 05.2014 Phone Status for 6867i IP Phone • Fir mwa re In fo – Displays information about the firmware and boot ve rsion that is currently installed on the IP phone. • Network – IP Address – Displays the IP address of the phone .
Administrator Level O ptions 41-001343-02 REV04 – 05 .2014 3-10 The following is a description of th e information on the Status screen: • Network Status – Displays the network status of the Ethernet por ts at the ba ck of the phone. Y ou can also view the phone ’ s IP and MAC addresses.
Administrator Level Options 3-11 41-001343-02 REV04 – 05.2014 Restarting Y our Phone As Sy stem Admin istrator , there may be times when y ou need to restart a phone.
Administrator Level O ptions 41-001343-02 REV04 – 05 .2014 3-12 Restarting the Phone Using the Aastra W eb UI Aastra W eb UI 1. Click on Operation->Reset->Ph one .
Administrator Level Options 3-13 41-001343-02 REV04 – 05.2014 Set Phone to F ac tory De f aults/Erase L ocal C onfiguration Y ou can set phones to their factory default setting or remov e a local phone ’ s configuration using the IP P hone UI or the Aastra W eb UI.
Administrator Level O ptions 41-001343-02 REV04 – 05 .2014 3-14 Settings Factory Defaults Using the Aastra W eb UI Erasing the Phone’ s Local Configuration Y ou can r eset the IP Phon e ’ s local configur at ion if required .
Administrator Level Options 3-15 41-001343-02 REV04 – 05.2014 Erasing the Phone’ s Local Configuration Using the Aastra W eb UI 4. Navigate to the Reset option and press the button or Se lect softkey . 5. Select Eras e Local Cfg . using the button or press the Select softkey .
Administrator Level O ptions 41-001343-02 REV04 – 05 .2014 3-16 Basic Settings An Administrat or has access to specific Basic Setting options to configure and manage the IP Phone in the net work. The follo wing sections iden tify the optio ns avai lable to a n Administr ator o nly , or where indica ted , to a User and Admini strator .
Administrator Level Options 3-17 41-001343-02 REV04 – 05.2014 XML Beep Suppor t Note: This option can be set by both Users and Administrators . xml beep notification Enables or disabl e s t h e p l a y i ng o f a b e ep t o i n di c a t e a s t a t u s on t h e p h on e .
Administrator Level O ptions 41-001343-02 REV04 – 05 .2014 3-18 Call W aiting T one Per iod Note: This option can be set by an Administrator only. call waiting tone period Specifies the time period, in seco nds, that the call waiting tone is audible on an active call when another c all comes in.
Administrator Level Options 3-19 41-001343-02 REV04 – 05.2014 Incoming/Out going Intercom C alls The Incoming/Outgoin g Interc om Call settings on the IP Phone specify whether the IP phone or the server is responsible for notifying the recipient that an Intercom call is being placed.
Administrator Level O ptions 41-001343-02 REV04 – 05 .2014 3-20 Group Paging R TP Settings Ke y M a p p in g Para met er i n Aastra W eb UI Parameter in C onfiguration File s Description Pag ing Listen Addresses Note: This option can be set by both Users and Administrators.
Administrator Level Options 3-21 41-001343-02 REV04 – 05.2014 Ring T o nes Priority Aler ting Settings Para met er i n IP Phone UI Para met er i n Aastra W eb UI Parameter in Configuration File s Description To n e S e t Note: This option can be set by both Users and A dministra- tors.
Administrator Level O ptions 41-001343-02 REV04 – 05 .2014 3-22 Auto Call Distribution alert auto call distribution When an "aler t -acd" keyword appears in the head er of the INVITE request, the con- figured Bellcore ring tone is applied to the IP phone.
Administrator Level Options 3-23 41-001343-02 REV04 – 05.2014 Directed Call Pickup Auto C all Distribution (A CD) Settings Para met er i n Aastra W eb UI Parameters in C onfigur ation File s Description Directed Call Pickup directed call pickup Enables or disables the use of "dir ected call pickup" fe ature.
Administrator Level O ptions 41-001343-02 REV04 – 05 .2014 3-24 Tim e an d D ate Para met er i n IP Phone UI Parameter in Aastra W eb UI Parameters in Configu ra- tion Files Description Time Form at Note: This option can be set by both Users and Administra- tors.
Administrator Level Options 3-25 41-001343-02 REV04 – 05.2014 Live Dialpad Language Para met er i n IP Phone UI Pa ram eter in Aastra W eb UI Par ameters in C onfigur a- tion Files Description Live Dialpad Note: This option can be set by a User via the IP Phone UI and by an Ad ministra tor via t he IP Phone UI and the configu- ration files.
Administrator Level O ptions 41-001343-02 REV04 – 05 .2014 3-26 Input Lan guage Note: This option can be set by both Users and Administrators. input lang uage Allows you to specify the language to use for inputs on the IP Phone.
Administrator Level Options 3-27 41-001343-02 REV04 – 05.2014 Ac count Configur ation The IP phones have a DND and CFWD feature that allows an A dministrator and User to configure “ d o not disturb ” and “ call forwarding” by account . Y ou can set specific modes fo r the way you want the phone to handle DND and CFWD.
Administrator Level O ptions 41-001343-02 REV04 – 05 .2014 3-28 Notification When Inc orrect Network Settings Entered If an Administrator enters incorrect network settings ov er the IP Phone UI or the Aastra We b UI, such as: • A 0.
Administrator Level Options 3-29 41-001343-02 REV04 – 05.2014 Secondary DNS Secondary DNS dns2 A service that translates domain names into IP addresses. T o assign static DNS addresses , disable DHCP . Fo r more information, see “Configuring Network Settings Manually” on page4-18 .
Administrator Level O ptions 41-001343-02 REV04 – 05 .2014 3-30 Advanced Net work Settin gs Para met er I n IP Phone UI Para met er i n Aastra We b UI Paramet ers in Configur ation Fil es Desc ripti.
Administrator Level Options 3-31 41-001343-02 REV04 – 05.2014 NA T RTP Port NA T RTP Port sip nat rtp port Indicates the port through which the RTP packets are sent. This value must specify the begi nning of the RTP port r ange on the gateway or router .
Administrator Level O ptions 41-001343-02 REV04 – 05 .2014 3-32 HT TPS Settings Advanced Network Settings includes HT TPS settings fo r the IP Phones . N/A TUR N P assword si p turn pass Password that a user must enter whe n accessing an a ccount on the TURN server .
Administrator Level Options 3-33 41-001343-02 REV04 – 05.2014 Cert Validation Validate Certificates https validate certificates En ables or disables the HT TPS vali dation of certificates on the phone. When thi s parameter is set to 1, the HT TPS client per- forms validation on SSL certi ficates bef ore accepting them.
Administrator Level O ptions 41-001343-02 REV04 – 05 .2014 3-34 T ype of S ervice (T oS), DSCP Advanc ed Network Settings include T ype of Ser vic e ( T oS) and Differentia ted Services Code P oint (DSCP) f or the IP pho nes. VLAN Y ou can enable or disable VLAN and set specific VLAN IDs and pr iorities under Network Settings.
Administrator Level Options 3-35 41-001343-02 REV04 – 05.2014 SIP Settings The f ollowing para graphs desc ribe the SIP paramete rs you can conf igure on the IP phon e.
Administrator Level O ptions 41-001343-02 REV04 – 05 .2014 3-36 Basic SIP Authentication Settings Para met er I n IP Phone UI Param eter in Aastra W eb UI Parame ters in Conf iguration File s Descri.
Administrator Level Options 3-37 41-001343-02 REV04 – 05.2014 Basic SIP Network Settings Para met er I n IP Phone UI Param ete r in Aastra W eb UI P aramet ers in C onfigura tion Fil es Description Proxy Ser ver Proxy Ser ver (Global and P er-Line) sip proxy ip (global) sip lineN proxy ip (per-line) IP address of the SIP pro xy ser v er .
Administrator Level O ptions 41-001343-02 REV04 – 05 .2014 3-38 Adv anced SIP Settings In addition to the basic SIP settings, you can also c onfigur e the foll owing advanc ed SIP paramet ers. T hese paramet ers may be configurable via the Aastra Web UI and/or the configuration files.
Administrator Level Options 3-39 41-001343-02 REV04 – 05.2014 N/A sip missed call summar y subscrip- tion period Specifies the amount of time, in seconds , that the phone uses the Missed C a l l s S u m m a r y S u b s c r i p t i o n f e a t u r e.
Administrator Level O ptions 41-001343-02 REV04 – 05 .2014 3-40 T ransport Protocol sip transport protocol The protocol that the IP phone uses to send out SIP messages. Notes: • If you set the value of this parameter to 4 ( TLS), the phone checks to see if the “ sips persistent tls ” is enabled.
Administrator Level Options 3-41 41-001343-02 REV04 – 05.2014 Registration Renewal Timer sip registration renewal timer T he thre shold value, in seconds, prior to expiration, that the phone re new s registrations.
Administrator Level O ptions 41-001343-02 REV04 – 05 .2014 3-42 RTP Set ting s Y ou can configure the following RTP settings. Whitelist Proxy sip whitelist This parameter enables/ disables the whitelist pr oxy feature , as follow s: • Set to 0 to disable the feature.
Administrator Level Options 3-43 41-001343-02 REV04 – 05.2014 Codec Preference List Y ou can configure the following codec prefer ence list settings.
Administrator Level O ptions 41-001343-02 REV04 – 05 .2014 3-44 Line Settings An administrator can configure multiple lines on the IP phone with the sa me SIP network configuration (global) or a differ- ent SIP network configur ation (per -line). T he follow ing table pro vides the number of lines a vailable f or each IP phone model.
Administrator Level Options 3-45 41-001343-02 REV04 – 05.2014 Softke ys, P rogrammable K eys, Expansion Module K eys A user or administra tor can assi gn specific functions to softkeys, progr ammable keys, or expansion module keys. The available keys for configuration depend on the IP ph one model as shown in the following table.
Administrator Level O ptions 41-001343-02 REV04 – 05 .2014 3-46 Refe rence F or more information about key funct ions see Appendix A, the sec tion, “Softkey/Programmable Key/Keypad Key/Featur e Key/Expansion Module Ke y/Hard Key P arame ters ” on page A-156.
Administrator Level Options 3-47 41-001343-02 REV04 – 05.2014 Polling A ction URIs Another way to reach a pho ne behind a NA T/firewall is to have the phone make an XML call at periodic intervals. An Administrator can use the action uri poll to command the phone to per form an XML call at configurable intervals.
Administrator Level O ptions 41-001343-02 REV04 – 05 .2014 3-48 Alternate TFTP Alternate TFTP alternate tftp server The alte rnate TFTP server ’ s IP a ddr ess or qualified domain name. This will become effective after this configuration file has been downloaded into the phone.
Administrator Level Options 3-49 41-001343-02 REV04 – 05.2014 HT TP Ser ver HTTP Server http server The HT TP server’ s IP addr ess. This wil l become effe ctive after this configuration file has been downloaded into the phone. Opti ona l: Y ou can also assign an HT TP relative path to the HT TP server .
Administrator Level O ptions 41-001343-02 REV04 – 05 .2014 3-50 Auto-Resync Settings N/A Mode auto resync mode Enables and disables the phone to be updated automatically once a day at a specific time in a 24-hour period. This param- eter works with TFTP , FTP , and HTTP ser vers.
Administrator Level Options 3-51 41-001343-02 REV04 – 05.2014 Fi rmwa re U pd at e Fea t ur es The IP phones suppor t the protocols , TFTP , FTP , HT TP or HT TPS to download configuration files and upgrade firmware to the phones fr om a configura tion server .
Administrator Level O ptions 41-001343-02 REV04 – 05 .2014 3-52 NA NA sip persistent tls keep aliv e Allow s you to c onfigure the k eep-alive featur e for persistent TLS c onnec- tions only . When this fe ature is configur ed, the phone will send ke ep-alive pings to the pro xy server at configured intervals.
Administrator Level Options 3-53 41-001343-02 REV04 – 05.2014 N/A P rivate Key F ilename sips private ke y Allows y ou to specify a P rivate Key file to use when the phone use s the TLS transport protocol to setup a call. This parameter is required when conf iguring TLS (optional for P ersistent TLS.
Administrator Level O ptions 41-001343-02 REV04 – 05 .2014 3-54 802.1x Sup por t The IP phones support the IEEE 802.1x P rotoc ol. The 802.1x P rot ocol is a standar d for passing Extensible Authentication Pr otoco l (EAP) ov er a wired or wireless L ocal Ar ea Network (LA N).
Administrator Level Options 3-55 41-001343-02 REV04 – 05.2014 T roubleshooting The T roubleshooting feature in the Aastra Web UI pr ovides tasks that a system administ r ator ca n perform on the IP phones for troubleshooting purpose s .
41-001343-02 REV04 – 05.2014 4-1 Chapter 4 Configuring Network and Session Initiation Protocol (SIP) Features About this Chapter This chapter provides the information r equired to configur e the Netw ork and Global SIP feat ures on th e IP Phone . These featu res ar e passwor d protecte d on the IP Phone UI and the Aastr a W eb UI.
Overview 4-2 41-001343-02 REV04 – 05.2014 Ov ervie w An administr ator can c onfigure the IP Phone Network and SIP op tions from th e phone UI, fro m the Aastra W eb UI, or the configur ation files . A dministrator level options are password pr otecte d in both the IP phone UI and the Aastra Web UI.
Network Settings 41-001343-02 REV04 – 05 .2014 4- 3 Network Settings This section describes the basic net work settings on the IP phon e which include configuring for: • DHCP • IP Address (of ph.
Network Settings 4-4 41-001343-02 REV04 – 05.2014 Enabling/Disabling DHCP U sing the Configuration Files Use the f ollowing pr ocedur e to enable/disabl e DHCP on the phone using the c onfiguration files. Enabling/Disabling DHCP Using the IP Phone UI Use the f ollowing pr ocedur e to enable/disa ble DHCP on the phone using the IP Phone UI.
Network Settings 41-001343-02 REV04 – 05 .2014 4- 5 Enabling/Disabli ng DHCP Using the Aastra W eb UI Use the fo llowing pr ocedur e to enable/disable DHCP usin g the Aastra W eb UI. DHCP Options 60, 66, and 43 Ser v er Configurations Option 66 The IP Phones suppor t download protocols as referenced in RFC2131 and RFC1 541 ( TFTP , FTP , HT TP ,.
Network Settings 4-6 41-001343-02 REV04 – 05.2014 Option 43 consists of the following sub- options: The Syst em administrator can use the V endor Class Identifier to send the phone a customized Ser ver C onfiguration in option 43 ( Vendor-Sp ecific information).
Network Settings 41-001343-02 REV04 – 05 .2014 4- 7 Linu x Ex ample A Syst em Administr ator can enter the follo wing in the DH CP server: option space AastraIPPhone57i ; option AastraIPPhone57i.cfg-serve r-name code 02 = text; option space AastraIPPhone57iCT ; option AastraIPPhone57iCT.
Network Settings 4-8 41-001343-02 REV04 – 05.2014 Option 43 Redirec tion and Configuration Se rver (RCS) Bypass DHCP Option 43 includes the ability to bypass contacting A ast ra 's Redirection and Configuration Ser ver (RCS), in addi- tion to the previous support of setting the configuration ser ver to contact.
Network Settings 41-001343-02 REV04 – 05 .2014 4- 9 • If Line 2 is configured with a valid outbound proxy , the phone will retain the configured Line 2 outbound proxy and ignore the Global SIP profile. This allows for Line 2 to be r egistered to another se rvice with a nother outbound proxy if requ ired.
Network Settings 4-10 41-001343-02 REV04 – 05.2014 Configuring Option 43 to T ransfer VL AN ID Assignment on a Linux DHCP Server The f ollowing ex ample (co vering all the phones) illu strate s how to co nfigure Op tion 43 to tran sfer VLAN ID assignment on a Linux DHC P server .
Network Settings 41-001343-02 REV04 – 05 .2014 4-11 Configuring DHCP Option 12 Hostname on the IP Phone Use the fo llowing pr ocedur es to conf igure DHCP Option 12 Hostname on the IP Phone .
Network Settings 4-12 41-001343-02 REV04 – 05.2014 Using Option 77 User Class on the IP Phone DHCP Option 77 User Class is sent in DHCP request packets from the phone to the configuration server .
Network Settings 41-001343-02 REV04 – 05 .2014 4-13 Using Options 159 and 160 on the IP Phone In addition to DHCP options 43 and 66 already supported on t he IP Phones, the phones also sup port DHCP Options 159 and 160. The IP Phones use the following order of precedence when deriving the configuratio n server parameters: 43, 160, 159, 66.
Network Settings 4-14 41-001343-02 REV04 – 05.2014 3. Select Netw ork Settings . 4. Select DHCP Settings . 5. Select Download Options . The following list displays: • Any (defau lt) - no o verride - uses normal precedence order of 43, 160, 159, 6 6 .
Network Settings 41-001343-02 REV04 – 05 .2014 4-15 Configuration S erver Download Precedence An Administrator can set the phone ’ s download precedence to ignore DHCP , (only during the boot when.
Network Settings 4-16 41-001343-02 REV04 – 05.2014 Configuring a Download Precedence Using the IP Phone UI Use the following procedure to configure a downlo ad precedence using the IP Phone UI. IP Phone UI 1. Press Options , and then select A dministrator Menu .
Network Settings 41-001343-02 REV04 – 05 .2014 4-17 Configuring a Download Precedence Using the Aastr a W eb UI Use the f ollowing pr ocedur e to conf igure a downl oad prec edence using the Aastra W eb UI. Multiple DHC P Ser v ers The IP Phones can receiv e message s from multiple DHCP ser vers.
Network Settings 4-18 41-001343-02 REV04 – 05.2014 Configuring Network Settings Manual ly If you disable DHCP on your phone, you need to configure the following network settings ma nually: • IP Ad.
Network Settings 41-001343-02 REV04 – 05 .2014 4-19 For the 6739i: Note: T o manually configure DHCP parameters, DHCP must be disabled on the phone. 1. Press the Opti ons key on the phone to enter the Options List. 2. Press Adv ance d . A keyboard displa ys.
Network Settings 4-20 41-001343-02 REV04 – 05.2014 Configuring LAN and PC Port Negotiation Ethernet is the c omputer netw orking technology f or local ar ea networks (LAN s). Y ou use th e LAN P or t to connect to a LAN using a twisted pair 10BASE- T cable to transmit 10BASE- T Ethe rnet.
Network Settings 41-001343-02 REV04 – 05 .2014 4-21 Half-Duplex (10Mbps , 100Mbps, or 1000Mbps) Half-duplex data transmission me ans that data can be transmit ted in both directions on a signal carrier , but not at the same time.
Network Settings 4-22 41-001343-02 REV04 – 05.2014 9. Select a negotiation method to use on por t 1and press Done . V alid values are: • AutoN egotiat ion • Fu ll 10Mbps • Full 100Mbps • Ful.
Network Settings 41-001343-02 REV04 – 05 .2014 4-23 For the 6867i: 1. Press on the phone to enter the Options List. 2. Press the Advance d softkey . 3. Enter the Administrator password using the keypad . Default is “ 22222 ”. 4. Select Network > Ethe rnet Ports .
Network Settings 4-24 41-001343-02 REV04 – 05.2014 Adv a nc ed Network Settings Y ou can set advanced network settings on the IP phone such as, Netw ork Address T ranslation (NA T ), Netw ork Time P ro- toco l (NTP) Time Ser v ers , Virtual LAN ( VLAN), a nd Quality of Ser vic e (QoS) using the Aastra Web UI or the configuration files.
Network Settings 41-001343-02 REV04 – 05 .2014 4-25 SBC or AL G Pro xy/Registrar The phone at IP address 10.1 0.10.20 is configured to register with the proxy at 63.251.195.20. Because the proxy/registrar has session border contr ol (SBC) or application lay er gatewa y (AL G) functionality , no additional IP phone c onfiguration is requ ired.
Network Settings 4-26 41-001343-02 REV04 – 05.2014 IP Phone UI 1. Pre ss on the phone to enter the Options List. 2. Select Administr ator Menu. 3. Enter your Admin istrator password. Note: The IP Phone s accept numeri c passwords only. 4. Select Network Settings.
Network Settings 41-001343-02 REV04 – 05 .2014 4-27 SIP and TLS Sour ce P orts for NA T T raversa l A System Administra tor can confi gure the SIP and TLS sour ce ports on the IP Phone . Pr eviously , the IP phone used default values ( 5060 for U DP/TCP and 5061 f or TLS).
Network Settings 4-28 41-001343-02 REV04 – 05.2014 If you enable NA T , the phone uses the NA T por t number (and NA T IP address) in the Via and Contact SIP headers of SIP messages, but still use the configured sour ce port.
Network Settings 41-001343-02 REV04 – 05 .2014 4-29 Configuring SIP and TLS Source Ports Using the Aastra W eb UI Use the fo llowing pr ocedur e to configur e SIP and TLS sourc e ports using the Aastra We b UI.
Network Settings 4-30 41-001343-02 REV04 – 05.2014 STUN is a prot ocol that al lows the IP ph ones on a network t o discov er the prese nce and types of NA T s and firewalls between them and the public Internet. I t also provides the ability for the phones to determine the public IP addresses allocat ed to them by the NA T .
Network Settings 41-001343-02 REV04 – 05 .2014 4-31 Configuring STUN and TURN Servers Using the Aastra W eb UI Use the fo llowing pr ocedur e to conf igure STUN and TURN servers in your network using the Aastra Web UI. Note: The NA T IP configuration parameter ta kes precedence over the STUN and TURN parameters.
Network Settings 4-32 41-001343-02 REV04 – 05.2014 Interactive Connect ivity Establishment (ICE) Sup por t The phones now support the I n teractive Connectivity Establis hment (ICE) Protoc ol. ICE makes use of the Session T raver- sal Utilities for NA T (STUN) protocol and its extension, T raver sal Using Rela y NA T ( TURN).
Network Settings 41-001343-02 REV04 – 05 .2014 4-33 Reference T o configure STUN and TU RN (which automatically enable s ICE), see “Configuring STUN and TURN Servers Using the Con- figuration F iles ” on page4-30 and “ Configuring STUN and TURN Ser vers Using the Aastra W eb UI” on page4-31 .
Network Settings 4-34 41-001343-02 REV04 – 05.2014 IP Phone UI 1. Pre ss on the phone to enter the Options List. 2. Select Administr ator Menu. 3. Enter your Admin istrator password. Note: The IP Phone s accept numeri c passwords only. 4. Select Configuration Server .
Network Settings 41-001343-02 REV04 – 05 .2014 4-35 For 6739i: For 6867i: IP Phone UI 1. Press the Opti ons key on the phone to enter the Options List. 2. Press Adv ance d . A keyboard displa ys. 3. Enter the Administrator password using the keyboard .
Network Settings 4-36 41-001343-02 REV04 – 05.2014 HT TPS Server Certificate V a lidation The HTTPS client on the IP Phones support validation of HTTPS cer tifica tes.
Network Settings 41-001343-02 REV04 – 05 .2014 4-37 The administra tor has the option to upload their own certificates on to the phone . The ph one downloads the se certificates in a file of .PEM format dur ing boot time after configurat ion downloads .
Network Settings 4-38 41-001343-02 REV04 – 05.2014 F or V erisign Certificate Rejection The phones supp ort 2048-bit Verisign cer tif icates. In case of a cer tificate error , detailed descriptions can be found from the error message lis t in the phone status menu .
Network Settings 41-001343-02 REV04 – 05 .2014 4-39 For 6739i: For 6867i: 9. Press DONE to save the change and return to the Certificates screen. Note: This change is immediately applied after pressing DONE . Enable/Disab le HTTPS V alidate Hos tname 10.
Network Settings 4-40 41-001343-02 REV04 – 05.2014 6. In the Cert. V al idat ion checkbox, press the button to enable the feature . Enable/D isable HTTP S V alid ate C erti ficate Expiration 7. In the Check Expires checkbox, press the button to enable the feature .
Network Settings 41-001343-02 REV04 – 05 .2014 4-41 Virtual LAN (optional) Virtual Loc al Area Netw ork ( VLAN) is a fea ture on th e IP phone that allo ws f or multiple lo gical E thernet interfaces to se nd outgoing RTP packets over a single ph ysical Ethernet as de scribed in IEEE Std 802.
Network Settings 4-42 41-001343-02 REV04 – 05.2014 DSCP Range/VLAN Priority Mapping DSCP bits in the T oS field of the IP header ar e set for RTP , R T C P , and SIP packets using either the default values or the val- ues configured via the " tos sip ", " tos r tp ", a n d " tos r tcp " parameters.
Network Settings 41-001343-02 REV04 – 05 .2014 4-43 The foll owing table show s the DSCP range/VLAN prio rity mapping: The foll owing table identifie s the default DSCP values f or the pro tocol s: Configuring T ype of Service ( T oS)/DSCP (optional) Use the fo llowing pr ocedur es to configur e T oS/DSCP on the IP phone.
Network Settings 4-44 41-001343-02 REV04 – 05.2014 7. Enter a value f or “ Ty p e o f S e r v i c e S I P ”. D e f a u l t i s 26 . or Enter a value f or “ T ype of Ser vice RTP ”. D e f a u l t i s 46 . or Enter a value f or “ T ype of Ser vice RT CP ”.
Network Settings 41-001343-02 REV04 – 05 .2014 4-45 Configuring VLAN (optional) Use the fo llowing pr ocedur es to conf igure VLAN on the IP pho ne. 6. Press the Sa v e softkey . 7. Restar t the phone for the selection to take affect. Aastr a W eb UI 1.
Network Settings 4-46 41-001343-02 REV04 – 05.2014 3. Enter your Admin istrator password. Note: The IP Phone s accept numeri c passwords only. 4. Select Network Settings. 5. Select Ethern et and VLAN . T o globally enab le/disable VLA N and set prior ity for non -IP packe ts: 6.
Network Settings 41-001343-02 REV04 – 05 .2014 4-47 21. Select PC P ort VLAN ID and enter a value from 1 to 4095 to specify the VLAN ID for the PC Port.
Network Settings 4-48 41-001343-02 REV04 – 05.2014 F or the 6739i: IP Phone UI 1. Pre ss the Options key on the phone to enter the Options List. 2. Pre ss Advance d . A keyboar d displays. 3. Enter the Administrator password using the keyboard . Default is “ 22222 ”.
Network Settings 41-001343-02 REV04 – 05 .2014 4-49 For the 6867i: 19. Press PC Port VLAN ID and then enter a value from 1 to 4095 to specify the VLAN ID for the LAN P ort.
Network Settings 4-50 41-001343-02 REV04 – 05.2014 11. In the PC P ort VLAN > PC Port VLAN ID field, en ter a value from 1 to 4095 to s pecify the VLAN I D for the LAN Port.
Network Settings 41-001343-02 REV04 – 05 .2014 4-51 T o set VLAN ID and priority for the LAN P ort (Port 0): 5. Enter a VLAN ID value fr om 1 to 4095 in the VLAN ID fiel d.
Network Settings 4-52 41-001343-02 REV04 – 05.2014 RPORT The Session Initiation Protocol (SIP) operates over UDP and T CP . When used with UDP , responses to requests are r eturned to the source addr ess from which the request came, and r eturn ed to the port written into the t opmost “ V ia ” header of the request.
Network Settings 41-001343-02 REV04 – 05 .2014 4-53 Configuring Rpor t Using the Configuration Files Use the fo llowing pr ocedur es to conf igure Rport on your phone. Configuring Rpor t Using the Aastra W eb UI Use the fo llowing pr ocedur e to configur e Rport on your phone using the Aastra W eb UI.
Network Settings 4-54 41-001343-02 REV04 – 05.2014 Use the following procedure to enable/disable the NTP ser ver using the IP Ph one UI. Use the f ollowin g procedur e to enable /disable and conf igure the NTP Ser v ers using the Aastra W eb UI. IP Phone UI 1.
Global SIP Settings 41-001343-02 REV04 – 05 .2014 4-55 Global SIP Settings Des cr ip t io n The IP phone uses the information in the Global Session I nitiation Protocol (SIP) settings to register at the IP PBX. The IP phone configuration defines net work and user account paramet ers that apply globally to all SIP lines.
Global SIP Settings 4-56 41-001343-02 REV04 – 05.2014 SIP Global Parameters Refe ren ce F or more information about centralized conferencing, see Chapter 5, the sec tion, “C entraliz ed Conf ere ncing (fo r Sylantr o and Broadsoft Servers)” on page5-266 .
Global SIP Settings 41-001343-02 REV04 – 05 .2014 4-57 SIP Per-Line Parameters Reference F or more information about centralized conf erencing, see Chapter 5, the section, “Centralized Conferencing (for Sylantro and Broadsoft Ser v ers)” on page5-266 .
Global SIP Settings 4-58 41-001343-02 REV04 – 05.2014 SIP Password Masking The “ mask sip password ” configuration parameter can be used to mask a user’ s SIP account password in the server .cfg and local.cf g files (downloaded fr om the IP phone’ s Web UI tr oubles hooting page f or debug purposes).
Global SIP Settings 41-001343-02 REV04 – 05 .2014 4-59 SIP Outbound Supp ort The IP Phones support dr aft-ietf-sip- outbound-15. That specification describes ho w a SIP User Agent (UA ) behind a fire - wall, r euses an existing co nnection (usually the REGISTER outbound connection) for the in bound request if the proxy sup- ports it.
Global SIP Settings 4-60 41-001343-02 REV04 – 05.2014 Configuring a Backup Outbound Proxy T o configure this feature an Administrator can set the follow ing parameters in the configur ation f iles o.
Global SIP Settings 41-001343-02 REV04 – 05 .2014 4-61 Use the fo llowing pr ocedur e to configur e backup outbound pr oxie s. Limitations The following are limitations with this f eature: • Keep-alive mechanisms shal l be limited to IPv4 only .
Global SIP Settings 4-62 41-001343-02 REV04 – 05.2014 Configuring Basic SIP Authe ntication Settings Y ou can configure SIP authentica tion settings using the conf iguration file s, the IP P hone UI, or the Aastra W eb UI.
Global SIP Settings 41-001343-02 REV04 – 05 .2014 4-63 For the 6739i: 1. Press the Opti ons key on the phone to enter the Options List. 2. Press Adv ance d . A keyboard displa ys. 3. Enter the Administrator password using the keyboard . Default is “ 22222 ”.
Global SIP Settings 4-64 41-001343-02 REV04 – 05.2014 Aastra W eb UI 1. F or global configuration, click on Advanced Settings->Global SIP->Bas ic SIP A uthentication Settings. Or , f or per-line configuration, click on Advanc ed Settings->Line N (1-9)->Basic SIP Authentica tion Settings .
Global SIP Settings 41-001343-02 REV04 – 05 .2014 4-65 Configuring Basi c SIP Network Settings (optiona l) Y ou can configure SIP net w ork settings using the configur ation files , the IP Phon e UI, or the Aastra W eb UI. Configur e Global Call W aiting 10.
Global SIP Settings 4-66 41-001343-02 REV04 – 05.2014 F or the 6739i: 10. Enter an IP address or fully qualified host na me in the Registrar Server field. Default is 0.0.0.0 . A global value of 0.0.0.0 disables registration. However , the ph one is still active and you can dial using username@ip address of the phone.
Global SIP Settings 41-001343-02 REV04 – 05 .2014 4-67 For the 6867i: Note: Y ou can set global configurat ion only using the IP P hone UI. IP Phone UI 1. Press on the phone to enter the Options List. 2. Press the Advan ced sof tkey . 3. Enter the Administrator password using the keypad.
Global SIP Settings 4-68 41-001343-02 REV04 – 05.2014 Aastra W eb UI 1. F or global configuration, click on Advanced Settings->Global SIP->Basic SIP N etwork Settings. Or , f or per-line configuration, click on Advanc ed Settings->Line N (1-9)->Basic SIP Network Settings .
Global SIP Settings 41-001343-02 REV04 – 05 .2014 4-69 Adv a nc ed SIP Settings (optional) Advanc ed SIP Settings on the IP Phone allo w you to c onfigure spe cific featur es on th e phone. The f ollowing table p rovid es a list of Advanced SIP Settin gs that you can configure using the Aastra W eb UI or the con figuration files.
Global SIP Settings 4-70 41-001343-02 REV04 – 05.2014 The “ sip subscription timeout retry timer ” and “ sip subs cription failed retry timer ” are only configurable through the configura tion files .
Global SIP Settings 41-001343-02 REV04 – 05 .2014 4-71 Aastr a W eb UI 1. For Global configur ation, click on Advanced Settings->Global SIP ->Advanced SIP Settings . 2. Or for per-line configur ation, click on Advanced Settings->Line N . 3.
Global SIP Settings 4-72 41-001343-02 REV04 – 05.2014 6. Enable the “ AS-Feature-Event Subscription ” field by checking the check box. (Disable this field b y unchecking the check bo x. Default is disabled). This featur e enables or disables the specified line with the BroadSoft’ s ser ver-side DN D , CFWD , or ACD f eatures.
Global SIP Settings 41-001343-02 REV04 – 05 .2014 4-73 17. In the " Registration Renew al Timer " field , enter the threshold val ue, in seconds, prior to expiration, that the phone r enews registrations.
Global SIP Settings 4-74 41-001343-02 REV04 – 05.2014 Real-time T ranspor t Protocol (R TP ) Settings Real-time T ransport Prot ocol (RTP) is use d as the bearer pa th for v oice pack ets sent ove r the IP network. Informa tion in the RTP header tells the receiver ho w to reconstruct the data and describes how the bit streams ar e packetized (i.
Global SIP Settings 41-001343-02 REV04 – 05 .2014 4-75 F or example, if the RTP base port value is 5000, the first vo ice patch sends RTP on por t 5000 and RT CP on por t 5001.
Global SIP Settings 4-76 41-001343-02 REV04 – 05.2014 Optio nal param eters have also b een created to conf igure this featu re . Admin istrators can en able the feat ure by using th e “ sip amr codec payload format ” , whic h specifies the payload format for AMR/AMR-WB.
Global SIP Settings 41-001343-02 REV04 – 05 .2014 4-77 Customized Codec Preference List Y ou can also configure the IP phon es to use pre ferr ed codecs. T o do this, y ou must enter the pa yload value ( payload ), the packetization time in milliseconds ( ptime ), and enable or disabl e silence suppression ( si lsupp ).
Global SIP Settings 4-78 41-001343-02 REV04 – 05.2014 Customized Codec Settings If the customize d codec pr efer ence list is configure d as “ All” , the phone will set the code c order of pr efe rence as per the following table: Attribute Val u e payload Codec 1 Codec 2 .
Global SIP Settings 41-001343-02 REV04 – 05 .2014 4-79 Y ou can specify a customized codec pr eference list on a glob al-basis using the configuratio n files or the Aastra W e b UI. Out-of-Ban d D TMF and D TMF Meth od The IP phones suppor t out- of-band Dual- T on e Multifrequency (DTMF) mode as refer enced in RFC2833.
Global SIP Settings 4-80 41-001343-02 REV04 – 05.2014 When an active call is using SR TP (i.e. when an SRTP enabled IP phone initiates a call and th e r eceiving phone is also SRTP enabled) and the transpor t pr otocol is set to TLS, the IP Ph one UI display s a “lock” icon, indicating tha t the call is secur e.
Global SIP Settings 41-001343-02 REV04 – 05 .2014 4-81 For the 6739i: 1. Press the Opti ons key on the phone to enter the Options List. 2. Press the Advanced button. A keyboard displays. 3. Enter the Administrator password using the keyboard . Default is “ 22222 ”.
Global SIP Settings 4-82 41-001343-02 REV04 – 05.2014 Aastra W eb UI 1. Click on Advanced Settings->Global SIP ->RTP Settings. Global S ettings . Click on Advanced Settings->Line <N>->RTP Settings. Per-L ine S etting s . 2. Enter an RTP Port Base in the RTP Por t field.
Global SIP Settings 41-001343-02 REV04 – 05 .2014 4-83 6. In the Codec Preferenc e List , select a codec (with its payload type) you want the phones to use.
Global SIP Settings 4-84 41-001343-02 REV04 – 05.2014 RTCP Su mma r y Rep or t s The IP phones inclu de the capability of enab ling/disabling the ge neration of RT CP summary reports using the SIP vq- rtcpxr even t package.
Global SIP Settings 41-001343-02 REV04 – 05 .2014 4-85 As administrator , you configure Autodial globally , or on a per-line basis, for an IP phone. T he line setting overrides the glo - bal setting. F or example , you can disable Au todial on a specific line simply by setting the l ine ’ s autodial number parameter to empty (blank).
Global SIP Settings 4-86 41-001343-02 REV04 – 05.2014 Per-Line C onfigura tion 1. Click o n Adv anced Settings->Line <1 - 9>->Autodial Settings.
Configuration Server Protocol 41-001343-02 REV04 – 05 .2014 4-87 C onfigur a tion Ser ver P r otoc ol Y ou can download new versions of firmware and configuration files from the configuration ser ver to the IP phone using any of the f ollo wing types of protoc ols: TFTP , FTP , HT TP , and HT TPS.
Configuration Server Protocol 4-88 41-001343-02 REV04 – 05.2014 9. Enter the IP address of the protocol server (in dotted decimal format). Use the foll owing table to config ure the applicable server . IP Phone UI TFTP Settings • Select Primary TFTP • Enter the IP address or fully qualified do main name of the primar y TFTP server .
Configuration Server Protocol 41-001343-02 REV04 – 05 .2014 4-89 Note: Fo r more info rmation on configuring the HT TPS security method , HT TP to HTT PS redir ect, and HT TPS ser ver blocking for HT TP XML POST s , see the section, “HT TPS Client/Ser v er Configuration” on page4-33 .
Configuration Server Protocol 4-90 41-001343-02 REV04 – 05.2014 F or the 6739i: IP Phone UI 1. Pre ss the Options key on the phone to enter the Options List. 2. Pre ss the Advance d button. A keyboar d displa ys. 3. Enter the Administrator password using the keyboard .
Configuration Server Protocol 41-001343-02 REV04 – 05 .2014 4-91 For the 6867i: 8. Press until the Options List screen displays. 9. Press Restart to restar t the phone for the change to take affect. IP Phone UI 1. Press on the phone to enter the Options List.
Configuration Server Protocol 4-92 41-001343-02 REV04 – 05.2014 7. Use the foll owing table t o configure the applicable server . 8. Pre ss the Sav e softkey .
Configuration Server Protocol 41-001343-02 REV04 – 05 .2014 4-93 Aastr a W eb UI 1. Click o n Adv anced Settings->Configur ation Server ..
Configuration Server Protocol 4-94 41-001343-02 REV04 – 05.2014 2. Select the protocol from the " Download Prot ocol " list bo x. V alid values ar e TFTP , FTP , HT TP , and HT TPS . Default is TFTP . The IP phone uses the protocol you select to download new firm ware and configuration files from the configuration ser ver .
41-001343-02 REV04 – 05.2014 5-1 Chapter 5 Configuring Operational Features About this Chapter The IP phones h av e specific operational features you can co nfigur e to customize your IP phone. This chapter describes each feature and provides pr ocedures fo r configuring your phone to use these featur es.
About this Chapter 5-2 41-001343-02 REV04 – 05.2014 Call W aitin g page5-57 Stuttered Dial T one page5-61 XML Beep Support page5-62 Status Scr oll Delay page5-63 Switch F ocus to Ringing.
About this Chapter 41-001343-02 REV04 – 05 .2014 5- 3 BLF/Xfer and Speeddial/Xfer Keys page5-138 Speeddial/Conference Key page5-141 Speeddial/MWI Key page5-143 Automatic Call Distribution (.
Operational Features 5-4 41-001343-02 REV04 – 05.2014 Op erat ion al F e atu res Description This section describes the operational featur es ma naged and configured by a Sy stem Administrat or .
Operational Features 41-001343-02 REV04 – 05 .2014 5- 5 For the 6867i: 1. Press to enter the Options List. 2. Select Lock > Pas sword . 3. Press on the “ Current Password ” text bo x, and enter the current user passwor d. 4. Press on the “ New P asswor d ” text box, and enter the new user pass word .
Operational Features 5-6 41-001343-02 REV04 – 05.2014 Resetting a User P assword If a user for gets his passwor d, either the user or an administrator can reset it so a new passwor d can be enter ed. Th e reset user password featur e resets the password to the fac tory default w hich is blank (no password).
Operational Features 41-001343-02 REV04 – 05 .2014 5- 7 Administr ator P asswords An administrator can change the administrator passwords on the phone using the configuration files only . An administrator can also assig n a passwor d for using the Options key on the IP phon e.
Operational Features 5-8 41-001343-02 REV04 – 05.2014 Locking/Unlocking the Phone Using the IP Phone UI Use the following IP Phone UI procedure to lock/unlock an IP ph one and prevent it from being used or configured. For the 6739i: IP Phone UI Lock the phone: 1.
Operational Features 41-001343-02 REV04 – 05 .2014 5- 9 For the 6867i: Locking/Unlock ing the Phon e Using the Aastr a W eb UI Use the fo llowing Aastra W eb UI procedur e to lock/unl ock an IP phone and pr even t it from being used or c onfigur ed.
Operational Features 5-10 41-001343-02 REV04 – 05.2014 Use the following procedure to configure a key as a lock/unlock key using the configuration files. Refe ren ce T o use the lock/unlock softke y or progra mmable key , see “Using the Configur ed Lock/Unl ock Softkey on the IP Phone ” on page5-10 .
Operational Features 41-001343-02 REV04 – 05 .2014 5-11 For the 6739i: For the 6867i: Unlock the phone: 1. Press the UNL OCK softkey . A password pr ompt display s. 2. Enter the user or administra tor password and pr ess ENTER. The phone unlocks. The LED for the softkey AND the Message W aiting Lamp go OFF .
Operational Features 5-12 41-001343-02 REV04 – 05.2014 Defining an Emergency Dial Pla n Public telephone n etworks in countries a round the w orld hav e a single emergen cy telephone number (eme rgency serv- ices number) , that allo ws a caller t o contact local emer gency services for assistance wh en requir ed.
Operational Features 41-001343-02 REV04 – 05 .2014 5-13 Aastr a W eb UI 1. Click o n Opera tion->Phone Lock . 2. In the “ Emergency Dial Plan ” field, en ter the number used in y our local ar ea to contact emer gency ser vices . F or multiple numbers, ent er a “ | ” between each emerge ncy number .
Operational Features 5-14 41-001343-02 REV04 – 05.2014 Configurable Emergency Call Behavior Administrators have the option of changing the default beha vior of the IP phones when an emergenc y call (i.e. a call made to an emergenc y number matching one of th e values defined in the “ emergency dial plan ” parameter) is placed.
Operational Features 41-001343-02 REV04 – 05 .2014 5-15 Configuring the SIP User P arameter Dial Plan Use the fo llowing pr ocedur e to configur e the SIP user parame ter dial plan.
Operational Features 5-16 41-001343-02 REV04 – 05.2014 Method 1 Y ou can set a time zo ne using the Tim e Z on e option in the IP Phone UI or you can use the “ time zone name ” parameter in the configuration file s . Both metho ds allow you to enter a va lue from the Time Z one table.
Operational Features 41-001343-02 REV04 – 05 .2014 5-17 Exam ple 1 The following is an example of a custom time zone configurat ion in t he configur ation files us ing relative time (for EST ): time.
Operational Features 5-18 41-001343-02 REV04 – 05.2014 Example 2 The following is an example o f a custom time zone conf iguration in the configuratio n files using absolute time: time zone name: Cu.
Operational Features 41-001343-02 REV04 – 05 .2014 5-19 Custom Time Z one Suppor t A User or A dministrat or can also set a custom time zone on the phone t o be configu red with the Network T ime Pr otoc ol (NTP) ser ver addresses .
Operational Features 5-20 41-001343-02 REV04 – 05.2014 7. Select a date format from the list of options. V alid value s are: • WW W MMM DD (default) • DD-MMM-YY • YYYY -MM-DD • DD/MM/YYYY • DD/MM/YY • DD-MM- YY • MM/DD/YY • MMM DD • DD MMM YYYY • WWW DD MM M • DD MMM • DD .
Operational Features 41-001343-02 REV04 – 05 .2014 5-21 For the 6739i: IP Phone UI 1. Press the Opti ons key on the phone to enter the Options List . Set T im e F orma t: 2. Press Set T ime . 3. Press Tim e F or ma t and selec t a value f or the time format on your phone.
Operational Features 5-22 41-001343-02 REV04 – 05.2014 Set Da ylight Savin gs T ime: 10. Pre ss Daylight Savings . 11. Pre ss a Daylight Savings time option. V alid value s are: • OFF • 30 min summer time • 1 hr summer time • auto matic Note: The default for Da ylight Savings is A utoma tic .
Operational Features 41-001343-02 REV04 – 05 .2014 5-23 For the 6867i: IP Phone UI 1. Press to enter the Options List. Set T im e F orma t: 2. Navig ate to the T ime and Date -> Settings option and press the button or Select softkey . 3. With Ti me Format highli ghted pre ss the 4 key to move to selec tion column.
Operational Features 5-24 41-001343-02 REV04 – 05.2014 Configuring Time and Da te Using the Aastra W e b UI Use the f ollow ing proc edure t o set a time and date, time and date f ormat, time z one, and da ylight savings time using the Aastra W eb UI.
Operational Features 41-001343-02 REV04 – 05 .2014 5-25 Setting Time Server Using the Configuration Files Use the following procedure to enable/disable the Time Ser ver and optionally set the IP Address of Time Servers 1, 2, and/or 3.
Operational Features 5-26 41-001343-02 REV04 – 05.2014 Setting Time Server Using the Aastra W eb UI Use the following procedure to set the Time Ser ver and optionally set the IP A ddress of Time Servers 1, 2 , and/or 3. Aastra W eb UI 1. Click on Basic Settings->Pref erences->T ime and Da te Setting .
Operational Features 41-001343-02 REV04 – 05 .2014 5-27 Backlight Mode The 6735i, 6737i, 6755i, 6757i, 6757i C T and 6865i have a back light feature that allows you to turn the backlight on the LC D: • Off - Backlig ht is always OFF .
Operational Features 5-28 41-001343-02 REV04 – 05.2014 Display The Display option on the 6739i and 6867i IP pho nes allo ws you to set the f ollowing on your phone: • Brightness Level • Brightne.
Operational Features 41-001343-02 REV04 – 05 .2014 5-29 Brightness Timer The " Brightness T imer " op tion a llows you to set t he amo unt of t ime you want th e L CD di splay to stay ill uminate d before turning the back light off during a period of inactivit y .
Operational Features 5-30 41-001343-02 REV04 – 05.2014 Calibrat e Screen (6739i only) The “ Calibr ate Screen ” option all ows you to calibrate the color touch scr een. This proc ess makes fine adjustments to the color scr een on the phone f or optimal displa y purposes .
Operational Features 41-001343-02 REV04 – 05 .2014 5-31 Idle Screen Image Requirements for the 6867i: • 240x320 pix els • 24-bit col or depth. • .
Operational Features 5-32 41-001343-02 REV04 – 05.2014 S witching the 6867i IP Phone’ s Home/Idle Screen Mode Use the following procedures to switch the 6867 i IP phones home/idle screen mode.
Operational Features 41-001343-02 REV04 – 05 .2014 5-33 Audio DHSG Headset DHSG is a standard for telecommunication headse ts . The Aastra 67 35i, 6737i, 6739i, 6753i, 6755 i 6757i, 6757i C T , 68 65i, and 6867i IP Phone s support th e use of a DHSG headset.
Operational Features 5-34 41-001343-02 REV04 – 05.2014 Configurable Bluet ooth Supp or t Administrators now have the option of enabling or disabling Bluetooth functionality on the 6 739i IP phone.
Operational Features 41-001343-02 REV04 – 05 .2014 5-35 Audio Hi- Q on G.722 C alls The Aastra IP phone s support the Hi-Q (h igh quality) audio technology which delivers enhanced per formance and voice clarity for Aa stra ’ s 6700i series of SIP phones.
Operational Features 5-36 41-001343-02 REV04 – 05.2014 Audio T ransmit a nd R eceiv e Gain Adjustments The audio gain pr operties for the IP phone handse t, headse t, and speakerphone is adjusted to reduce side-tone and echo on the local an d far-end equipment.
Operational Features 41-001343-02 REV04 – 05 .2014 5-37 Live Dialpad The "Live Dialpad" option on th e IP phone turns the Live Dial Pad mode ON or OFF . With live dial pad ON, the IP phone automatically dials out and turns ON Handsfre e mode as soon as a dial pad key or sof t key is pressed .
Operational Features 5-38 41-001343-02 REV04 – 05.2014 Language The IP phones supp ort several different languages. Y ou can h av e the IP phone UI an d the Aastra W eb UI display in a spe - cific language as requir ed. When y ou set the language to use, all of the display scr eens (men us, services, option s, conf ig- uration parameters, etc.
Operational Features 41-001343-02 REV04 – 05 .2014 5-39 Loading Language Packs via the Configuration File (<mac>.cfg) Using the configuration files, y o u specify a language pack to load in the f ollowing format: lang_<ISO 639>_<ISO 3166>.
Operational Features 5-40 41-001343-02 REV04 – 05.2014 Specifyi ng the Screen Language to Use Once the la nguage pack(s) h ave load ed, y ou must then spec ify which language to use on the phone. After the pho ne has booted up, y ou can specify which language(s) to use.
Operational Features 41-001343-02 REV04 – 05 .2014 5-41 2. Navig ate to the Lang uage option and press the button or Select softkey. 3. With Screen Language hi ghlighted press the 4 key to m ove to selec tion column . 4. Use the 5 and 2 keys to scroll through an d ch oose the desir ed screen language.
Operational Features 5-42 41-001343-02 REV04 – 05.2014 Specifying the Input Language to Use The phones suppor t text and charac ter inputs in various la nguages (English, German, French, Spanish, I talian, Portu- guese, Russian, and Nordic).
Operational Features 41-001343-02 REV04 – 05 .2014 5-43 French Spanish Key Uppercase Charac ters Lowercase Characters 0 0 0 1 1.:;=_,-'&() 1.
Operational Features 5-44 41-001343-02 REV04 – 05.2014 German Italian Key Upperca se Characters Lowercase Characters 0 0 0 1 1.:;=_,-'&( ) 1.
Operational Features 41-001343-02 REV04 – 05 .2014 5-45 Portuguese Russian Key Uppercase Characters Low ercase C haracters 0 0 0 1 1.:;=_,-'& () 1.
Operational Features 5-46 41-001343-02 REV04 – 05.2014 Nordic Configuring Language Input Using the Configuration Files An Administr ator can specify the input language t o use by en t ering a specific parameter in the configuration files.
Operational Features 41-001343-02 REV04 – 05 .2014 5-47 Configuring Language Input Using the IP Phone UI Once “Language Input” is enabled, an Admin istrato r or User can cha nge the input language on the phon e using the IP Phone UI. The “ Input Language ” option appears under the Langua ge option in the IP Phone UI.
Operational Features 5-48 41-001343-02 REV04 – 05.2014 Configuring Language Input Using the Aastra W eb UI Once “Language Input ” is enabled, an Administrator or User can also change the input language on the phone using the Aastra W eb UI.
Operational Features 41-001343-02 REV04 – 05 .2014 5-49 The foll owing table illustr ates the Latin 2 c haracter set now used on the IP Phones . Minimum Ringer V olume T o prevent the user from turning o ff the ringer , a n A dministrator can configure a parameter called “ ringer volume mini- mum ” to set the minimum ringer volume lev el.
Operational Features 5-50 41-001343-02 REV04 – 05.2014 Y ou can lock and unlock keys using the c onfiguration files only. When viewing th e locked key via th e Aastra W eb UI, th e key is gray ed out (disabled) and cannot be changed. Locking is dynamic for XML pushes .
Operational Features 41-001343-02 REV04 – 05 .2014 5-51 Locking/Unlocking the SA VE and DELETE k eys By defaul t, the 6730i, 6731i, 6753i, and 6 865i hav e two keys dedicated to th e Sa v e and Delete functions. These two keys can be made prog rammable by the A dministrator , freeing up the total number of progra mmable keys if required.
Operational Features 5-52 41-001343-02 REV04 – 05.2014 Lo cal D ia l P la n A dial plan describes the numbe r and pattern of digits that a user dials to reach a pa rticular te lephone number . Access codes, area codes , specialized codes, an d combinations of the number of digits dia led ar e all part of a dial plan .
Operational Features 41-001343-02 REV04 – 05 .2014 5-53 For ex ampl e, if yo u add a prep end map o f “[2 -9]XXXXXXXXX,9 1” , the IP phone adds the digits “91” to any 10-digit number beginning with any digit from 2 to 9 that is di aled out.
Operational Features 5-54 41-001343-02 REV04 – 05.2014 Configuring the S IP Loc al Dial Plan, Dial Plan T erminator , and Digit Timeout Use the following procedures to configure the SIP Local Dial Plan using th e configuration files or the Aastra Web UI.
Operational Features 41-001343-02 REV04 – 05 .2014 5-55 Sup pressing D TMF Playback A feature on the IP phones allows administrators t o enable or disable the suppression of D T MF playback when a number is dialed from the softkey s and programmable keys .
Operational Features 5-56 41-001343-02 REV04 – 05.2014 F ilter Out Incoming D T MF E v ents An Admi nistrator can enter a pa rameter in t he configurat ion files to suppress incoming D TMF pla yback.
Operational Features 41-001343-02 REV04 – 05 .2014 5-57 Call W aiting The call waiting feature notifies a user on an active call on the pho ne, of a new incoming call. Y o u can disable this call wait - ing feature , so that the ne w incoming call is automatically re jected by the phone with a busy message.
Operational Features 5-58 41-001343-02 REV04 – 05.2014 Call W aiting T one Y ou can also enable or disable th e playing of a shor t “ call waiting tone" when there is an incoming cal l on your phone using the “ pla y call waiting tone ” pa rameter .
Operational Features 41-001343-02 REV04 – 05 .2014 5-59 Configuring Call W aiting T one Use the fo llowing pr ocedur es to configur e the Call W aiting T one featur e on the IP phone .
Operational Features 5-60 41-001343-02 REV04 – 05.2014 Configuring “Call W aiting T one Period” Y ou use the following pr ocedur es to enable or disable “C all W aiting T one Period” .
Operational Features 41-001343-02 REV04 – 05 .2014 5-61 Stuttered Dial T one Y ou can enable or disable the playing of a stuttered dial t one when ther e is a message waiting on the IP phon e. Y ou can configure this f eature us ing the co nfiguration files and the Aastra W e b UI.
Operational Features 5-62 41-001343-02 REV04 – 05.2014 XML Beep Sup por t The IP phones have a feature that allows y ou to enable or disable a beep on the phone when it receives a status message from an XML application. This beep can be turned ON or OFF using the Aastra W eb UI, the configuration files, or in a n XML script.
Operational Features 41-001343-02 REV04 – 05 .2014 5-63 Status Scroll D elay The IP phones ha ve a fe ature tha t allows y ou to specify the time del ay , in seconds, between the scr olling of each sta tus message (including XML status messages) on the phone.
Operational Features 5-64 41-001343-02 REV04 – 05.2014 S witch F ocus to R inging Line An Admini strator or U ser can con trol the beha vior of the phone wh en it receiv es an incoming call when it is already in a connecte d call. By default, the phon e switches focus to the ringing l ine to enable the user to see who is calling them.
Operational Features 41-001343-02 REV04 – 05 .2014 5-65 Call Hold R eminder During Active C alls The IP phones a llow a User or Administrator to enable or disabl e the ability f or the phone to in itiat e a continuous reminder tone on the active call when another call is on hold .
Operational Features 5-66 41-001343-02 REV04 – 05.2014 Call Hold R eminder (on Single Hold) In previous r eleases , the call h old reminder ring sp lash was trigger ed when yo u hung up a call an d there wa s at least one other call o n hold.
Operational Features 41-001343-02 REV04 – 05 .2014 5-67 Call Hold R eminder T imer & F requenc y There are two parameters an Administrator can set on the IP Phones along with the “ call hold r.
Operational Features 5-68 41-001343-02 REV04 – 05.2014 Preferred Line and Pr eferred Line Timeout An Administrator or User can define a preferred line as well as a preferred timeout . If a preferred line is selected, after a call ends (incom ing or outgoing), the display switch es back to the pr efe rred line .
Operational Features 41-001343-02 REV04 – 05 .2014 5-69 Use the fo llowing parame ters to co nfigure pr ef erred line f ocus using the Aastra W eb UI.
Operational Features 5-70 41-001343-02 REV04 – 05.2014 Fo r 8 and 11-line L CD phones If you enable this pa ramet er , an d the phone receives another call when an active call is alr eady present, the phone dis- plays softkey 1 as “ answer ” and softkey 2 as “ ignore ” .
Operational Features 41-001343-02 REV04 – 05 .2014 5-71 Configur able Stat us Code on Ignoring Inco ming Calls When a user presses the “ Ignore ” key on the phones durin g an incoming call, the phone rejec ts the incoming call with a status code of “486 Busy Her e ” .
Operational Features 5-72 41-001343-02 REV04 – 05.2014 Customizable Message W aiting Indicator (MWI) Request URI In R elease 3.1 a nd up, an Adminis trator can enter a parameter in the configurat ion files to customize the request-URI f or MWI fea ture subscription.
Operational Features 41-001343-02 REV04 – 05 .2014 5-73 DND K ey Mode The IP phones ha ve a f eatur e you can enab le called "Do not Di sturb (DND). An A dministra tor or User can set “ do not dis- turb” based on the ac counts on the phone (all accounts or a specific account).
Operational Features 5-74 41-001343-02 REV04 – 05.2014 Ref ere nce F or more info rmation, see the section, “Do Not Disturb (DND)” on page5-154 . Aastra W eb UI 1. Click on Basic Settings->Preferences->Gener al. 2. In the “ DND Ke y Mode ” field, sel ect a “ do not disturb” (DND) mode to use on the phone.
Operational Features 41-001343-02 REV04 – 05 .2014 5-75 Call F or ward Mode Call Forward (CFWD) on the IP phone allows incoming calls to be f orwa r ded to another dest ination. The phone sends the SIP message to the SIP pr oxy , which then forw ards the call to the assigned destination.
Operational Features 5-76 41-001343-02 REV04 – 05.2014 Ref ere nce F or more info rmation, see the section, “Ca ll For wardin g” on page5-190 .
Operational Features 41-001343-02 REV04 – 05 .2014 5-77 Link Layer Disc ov er y Protoc ol for Me dia Endpoint Devices (LLDP -MED) and Emergency Location Identific ation Number (ELIN) The IP Phon es support Link Layer Disc overy Pr otoc ol fo r Me dia Endpoint Devices (LLDP-MED).
Operational Features 5-78 41-001343-02 REV04 – 05.2014 Configuring LLDP -MED and ELIN Use the f ollowing pr ocedur es to co nfigure LL DP-MED and ELIN on the IP phones. Use the f ollowing pr ocedur e to enable/disabl e LLDP-MED using the I P Phone UI.
Operational Features 41-001343-02 REV04 – 05 .2014 5-79 Use the fo llowing pr ocedur e to configur e LLDP -MED using the Aastra W eb UI: Incoming/Outgoing Intercom with Auto-Answer and Ba rge In The.
Operational Features 5-80 41-001343-02 REV04 – 05.2014 Incoming Intercom Calls Y ou can configure how the phone handles incoming intercom calls. Y ou can receive incoming intercom calls whether o r not there are active calls on the phone. The way the phone handles the call depends on the incoming intercom call con- figuration.
Operational Features 41-001343-02 REV04 – 05 .2014 5-81 Configuring Intercom Calls Settings Y ou can configure the Inter com f eature usin g the configu ration files or the Aastra W eb UI. Use the f ollowing pr ocedur es to conf igure Inte rcom cal ls on the IP phone .
Operational Features 5-82 41-001343-02 REV04 – 05.2014 Group Pa ging RT P Settings An Administrator or User can configure a specific key (sof tkey , pr ogrammabl e key , or expa nsion module key) on.
Operational Features 41-001343-02 REV04 – 05 .2014 5-83 How it works After pressing a configured “P a ging ” key on the phone, th e phone sends an RTP stream to a preconfigur ed multicast address (IP po r t). An y phone in the local network then liste n s for the RTP stream on the preconfigured multicast address (IP port).
Operational Features 5-84 41-001343-02 REV04 – 05.2014 Using the Configured Paging K ey on the IP Phone The following procedure describes the use of the Paging key . The procedures assumes you have already configured the P aging key using the configuratio n files or the Aast r a W eb UI.
Operational Features 41-001343-02 REV04 – 05 .2014 5-85 Enabling/Disabli ng Redial , Xfer , and Conf K eys Y ou can enable or disable the Redial , Xfer , and Con f keys as required using the f ollow.
Operational Features 5-86 41-001343-02 REV04 – 05.2014 Using Redial K ey for “Last Number Redial” The IP phones have an enhanced redial user interfa ce that allo ws a user to quickly redial the last number that was dialed out from the phone. Y ou can: • Pr ess the Redial key twice to redial the last number dialed.
Operational Features 41-001343-02 REV04 – 05 .2014 5-87 Ring T ones and T one Sets Y ou can configure ring tone s and ring tone sets on the IP phones . Ring T ones There are several distinct ring tones a user or administrator ca n select from to set on the IP phones.
Operational Features 5-88 41-001343-02 REV04 – 05.2014 Ring T one S ets In addition to r ing tones, y ou can configure ring tone sets o n a global -basis on the IP phones .
Operational Features 41-001343-02 REV04 – 05 .2014 5-89 5. Select the type of ring tone ( To n e 1 through To n e 5 , or Silent ). 6. Press Done to save the change. 7. Select To n e S e t . 8. Selec t the countr y for which you want to apply the tone se t.
Operational Features 5-90 41-001343-02 REV04 – 05.2014 Ring T one via Speak er During Active C alls The pa ramete r “ ring audibl y enable ” can be used to configure the IP ph ones to play the ring tone o f an incoming call via the phone’ s speaker while in an ac tive call or if a user is in th e process of dialing out.
Operational Features 41-001343-02 REV04 – 05 .2014 5-91 Configuring the Ring T one via Spea ker D ur in g A c ti ve Ca ll s Fea tu re Use the fo llowing pr ocedur es to configur e the ring tone via speaker during active calls feat ure .
Operational Features 5-92 41-001343-02 REV04 – 05.2014 Configuring the No Service Congestion T one Use the f ollowing pr ocedur es to co nfigure th e no service congestion tone f eature . Priority A ler ting Priority aler ting on the IP phones is a feature that allows in coming calls to trigger pre -defined ringing or call waiting aler t tones.
Operational Features 41-001343-02 REV04 – 05 .2014 5-93 Syl an tro Se r vers The ring tone keyw ords that can display in th e " Alert-Info" header f or a Sylan tro server ar e: • alert-a.
Operational Features 5-94 41-001343-02 REV04 – 05.2014 A System Administrator can c onfigure the ring tone cadences if required, using the configuration files. The f ollowing table identifies the diff erent Bellcor e ring tone patterns a nd cadences .
Operational Features 41-001343-02 REV04 – 05 .2014 5-95 Brazilian T o ne Set Cadenc es The following are Brazilian tone set cadences . Russian T one Set C adences The following are Russian tone set cadences. Malaysian T one Set Cadences The following are Malaysian tone set cadences.
Operational Features 5-96 41-001343-02 REV04 – 05.2014 Italian T one Set Cadences The following are Ita lian tone set cadences (for “I taly ”) . Slov ak T one Set Cadences The following are Slovak tone set cadences.
Operational Features 41-001343-02 REV04 – 05 .2014 5-97 Configuring Priorit y Aler ting using the Aastra W eb UI Use the fo llowing pr ocedur e to conf igure Prio rity Alerting using the Aastra W eb UI.
Operational Features 5-98 41-001343-02 REV04 – 05.2014 F or Asterisk and Broadw orks ser v ers, call waiting tones are sp ecified by the default Bellcore tones indi cated in the tab le Ring T one Patt ern (A sterisk/Br oadworks Servers) on page 5-93.
Operational Features 41-001343-02 REV04 – 05 .2014 5-99 How this Fe ature Works when Directed Call Pickup is Enabled with BLF or BLF/List How this Fe ature W orks when Directed Call Pickup is Disabled with BLF or BLF/List Y ou can enable/disable “Directed Call Pickup” using the configuration files or the A astra W eb UI.
Operational Features 5-100 41-001343 -02 REV04 – 05.2014 Configuring BLF/BL F List for Directed Call Pick up Use the f ollowing pr ocedur e to configu re BLF/BLF List fo r Directed Call Pickup in the conf iguration file s. Use the following procedure to configure BLF or BLF/List for Directed Call P ickup in the Aastra Web UI.
Operational Features 41-001343-02 REV04 – 05 .2014 5-101 5. Click o n Opera tion->Softk ey s and XML or Click o n Opera tion->P rogr ammable K ey s or Click o n Operation->Expansion Module <N> . Note: Depending on your phone -model, the key configuration screen displays.
Operational Features 5-102 41-001343 -02 REV04 – 05.2014 Configuring XML for Directed C all Pick up Use the following procedure to configure XML for Directed Call Pickup in the configuration files. Use the following procedure to configure XML for Directed Call Pickup in the Aastra Web UI.
Operational Features 41-001343-02 REV04 – 05 .2014 5-103 5. Click o n Opera tion->Softk ey s and XML or Click o n Opera tion->P rogr ammable K ey s or Click o n Operation->Expansion Module <N> . Note: Depending on your phone-model, the key configuration screen display s.
Operational Features 5-104 41-001343 -02 REV04 – 05.2014 Softke ys/Programmable K eys/F eatu r e Ke y s / E x p a n s i o n M o d u l e Key s Y o u can configure the soft keys, progr ammable keys, feature ke ys, and expansio n module keys that are applica ble to a specific phone model, t o per f orm sp ecific functio ns on the IP phones.
Operational Features 41-001343-02 REV04 – 05 .2014 5-105 State-Based Softk eys Users and administrators can configure a specific state to disp lay when a softkey is being used. Ava ilable stat es you can configure f or each softkey include: • idle - The phone is no t being used.
Operational Features 5-106 41-001343 -02 REV04 – 05.2014 Y ou can enable or disa ble the softkey sta tes using th e configur ation files or the Aastra Web UI. In the Aastra Web UI, you disable a state by uncheck ing the box for that operational state .
Operational Features 41-001343-02 REV04 – 05 .2014 5-107 The foll owing table show s how the keys in the e xample abov e would displa y on the IP P hone UI. Softkeys and programmable keys ar e configurable using the Aastra We b UI or the configuration files.
Operational Features 5-108 41-001343 -02 REV04 – 05.2014 Softke y/Programmable K ey/Expa nsion Module Key F unctions Y o u can configure the soft keys and programmable keys o n th e phones and any attached ex pansion module keys to per- form specific functions using the conf iguration files or the Aastra W eb UI.
Operational Features 41-001343-02 REV04 – 05 .2014 5-109 Directed Call Pickup (DCP)/Group Call Pickup (GC P) dcp Directed Call Pickup ( This feature is not suppor ted for the 6735i, 6737i, 6863i, 6865 i, and 6867i in Release 3.
Operational Features 5-110 41-001343 -02 REV04 – 05.2014 Speeddial /Xfer speeddialxfer Spee ddial/Xfer Indicates the key is set to be used as a Speeddial key AND as a T ransfer key.
Operational Features 41-001343-02 REV04 – 05 .2014 5-111 Reference F or more information about key functions for yo ur mo del phone , see y our <Model-Spe cific> IP Phone User Guide . Configuring S oftke ys and Progra mmable K eys Use the fo llowing pr ocedur es to conf igure the softkeys an d progr ammable keys on the IP phone.
Operational Features 5-112 41-001343 -02 REV04 – 05.2014 Aastra W eb UI 1. Click on Op eration ->So ftkeys a nd XM L or Click on Operati on->Pro grammabl e Key s or Click on Operation->E xpansion Module <N>. Depending on your phone-model, the key configuration screen displa ys.
Operational Features 41-001343-02 REV04 – 05 .2014 5-113 Shifting of Sof tk ey Positions for Busy Stat es Administrat ors can shift the sof tkey position for busy states using the “ collapsed conte xt user sof tk ey screen ” par ame - ter .
Operational Features 5-114 41-001343 -02 REV04 – 05.2014 F or example, with the 9480i, 9480 i CT , 6 735i, and 6755i IP ph one has a total of six physical softkey butt ons. By def ault, when a total of six softkeys are configur ed, the screen displays five softkeys and offers a “More ” option to access the remaining softkey .
Operational Features 41-001343-02 REV04 – 05 .2014 5-115 When the “ collapsed more softkey scr een ” parameter is enabled for the 6737i, 67 57i, or 6757i C T the phone will apply the same behavior if six top softkeys or six bottom softkeys are configured .
Operational Features 5-116 41-001343 -02 REV04 – 05.2014 When the “ c ollapsed more softkey scr een ” paramet er is enabled f or the 673 9i IP phone , the phone will apply the same behavior if a total of 1 2 softkeys are configured.
Operational Features 41-001343-02 REV04 – 05 .2014 5-117 When the “ collapsed more softkey scr een ” parameter is enabled for the 6867i IP pho ne , the phone will apply the same behavior if six top softkeys or four bottom so ftkeys are configure d.
Operational Features 5-118 41-001343 -02 REV04 – 05.2014 Configuring the Increase of Displayed Characters for Softkey Line Labels Use the following parameter to disable the line icon and increase th.
Operational Features 41-001343-02 REV04 – 05 .2014 5-119 the base . • If no lin e keys are pr ogrammed for the feature key , th e handset is restricted to intercom calls only. • If all 12 progr ammable fun ctions have be en progr ammed to "No ne" , the user is pres ented with a List emp ty message when the f eatur e key is pr essed.
Operational Features 5-120 41-001343 -02 REV04 – 05.2014 Handset K ey F unctions T able Fea tu re Ke y Fun c ti on Configuration F ile Para met er Aastra W eb UI Para met er Description None none None Indicates the key is disabled. This option is available from W eb UI only.
Operational Features 41-001343-02 REV04 – 05 .2014 5-121 Reference F or more info rmation about fea tures key functions fo r your 6757i CT , see your Aastr a IP Phone 6757i C T User’ s Gu ide .
Operational Features 5-122 41-001343 -02 REV04 – 05.2014 Aastra W eb UI 1. Click on Operation->Handset Keys . 2. Select the handset key you want to program. 3. Select the func tion f or that handset key from the " Key Func ti on " field.
Operational Features 41-001343-02 REV04 – 05 .2014 5-123 Press-and-Hold Speeddial Ke ypad K eys The keypad keys on th e IP phones can be used to store sp eeddial numbers that ar e dialed out when a user presses and holds the respective ke y .
Operational Features 5-124 41-001343 -02 REV04 – 05.2014 6867i Hard K ey R e progr amming Administrators have the ability to reprogram 7 of the 686 7i IP phone’ s hard keys with any one of the phone ’ s so ftkey functi ons.
Operational Features 41-001343-02 REV04 – 05 .2014 5-125 The following parameters can be used to r eprogram the hard keys: Configuration Parameter Description hardkeyN type The type of ke y to which you would like to change the hard key .
Operational Features 5-126 41-001343 -02 REV04 – 05.2014 In addition to the above basic parameters, the follo wing supp leme ntary pa rameters can also b e used for the hard keys: Reprogr amming Har.
Operational Features 41-001343-02 REV04 – 05 .2014 5-127 Customizing the K ey T ype List in the Aastra W e b UI An Administrat or can configure which key types display in the Aastra W eb UI list for a Sof tkey , Programmable Key , Expan- sion Module Ke y , and/or Feature Key (C T Models).
Operational Features 5-128 41-001343 -02 REV04 – 05.2014 Speeddial Prefix es The normal func tion of the Speeddial option allows yo u to configur e a specific key on the phon e to dial a number quickly by pressing the configured key .
Operational Features 41-001343-02 REV04 – 05 .2014 5-129 Exam ple A Super visor configures BLFs on his phone for monitoring the status of a worker ’ s phone use (busy or idle). When the worker picks up his phone to make a call, a busy indicato r on the Super visor’ s phone shows that the worker ’ s phone is in use and busy .
Operational Features 5-130 41-001343 -02 REV04 – 05.2014 Example A receptionist has a 6757i runnin g Broadsoft firmware that subscribes to a list of exte nsions from the BroadW o rks Appli- cation Ser ver . Each monitored extension in the list shows up individually on the 6757i screen next to a sof tkey button.
Operational Features 41-001343-02 REV04 – 05 .2014 5-131 Aastr a W eb UI 1. Click o n Opera tion->Softk ey s and XML or Click o n Opera tion->P rogr ammable K ey s or Click o n Operation->Expansion Module <N> . Depending on your phone-model, the key configuration screen display s.
Operational Features 5-132 41-001343 -02 REV04 – 05.2014 BLF Page S witch F eature A new fea tures enabl es the 6735i, 6737i, 6739i, 6755i, 675 7i, 6757i CT , and 6867i model phones to aut omatically swit ch the screen f ocus t o a softkey page or M6 75i expansion module page that has an active Busy Lamp F ield (BLF or BLF/List key(s).
Operational Features 41-001343-02 REV04 – 05 .2014 5-133 Configuring B LF Page S witch Use the fo llowing pr ocedur es to configur e the BLF page swit ch featur e on the IP phone .
Operational Features 5-134 41-001343 -02 REV04 – 05.2014 the frequency inter val)..
Operational Features 41-001343-02 REV04 – 05 .2014 5-135 • 4 : Periodic dela yed (same as P e riodic but after a dela y of [x] se conds, the ri ng signal that is used by the pho ne is played [use the “ ring splash fr equency ” parameter to de fine the frequenc y inter val and the “ ring splash delay ” parameter to define the delay]).
Operational Features 5-136 41-001343 -02 REV04 – 05.2014 Considerations The following considerations must be take n into account when using this feature: • When a BLF softkey ’ s ring splash parame ter is dynamically changed , the change will not take eff ect until the BLF tar- get becomes idle.
Operational Features 41-001343-02 REV04 – 05 .2014 5-137 Applicable v alues fo r the abov e paramet ers include: • 100 (Ring tone 1 ) • 101 (Ring tone 2 ) • 102 (Ring tone 3 ) • 103 (Ring to.
Operational Features 5-138 41-001343 -02 REV04 – 05.2014 Configuring Ring Splash Settings Use the f ollo wing paramet ers to c onfigure the ring splashsettings: BLF Subscription Period On the IP phones, you can set the time pe riod , in seconds , that the IP phon e re -subscr ibes the BLF su bscription service.
Operational Features 41-001343-02 REV04 – 05 .2014 5-139 BLF/Xfer and Speeddial/Xfer K eys The IP Phones ha ve a transf er (Xfer ) enhancement f eatur e you can use with the BLF and Speeddial keys - BLF/Xfer and Spee ddial/Xfer .
Operational Features 5-140 41-001343 -02 REV04 – 05.2014 The BLF and Speeddial transfer enhancement featur e provides a simpler way of transferring calls usin g the keys called BLF/Xfer and Speeddial/Xfer .
Operational Features 41-001343-02 REV04 – 05 .2014 5-141 Configuring the BLF/Xfer K ey and the Speedd ial/Xfer K ey Using the Configur ation Files Y ou use the follo wing parame ters in the c onfigura tion files t o configur e the BLF/Xf er key and/o r Speeddial/Xf er key on th e IP Phone.
Operational Features 5-142 41-001343 -02 REV04 – 05.2014 Configuring the BLF/Xfer K ey and the Spee ddial/Xfer K ey Using the Aastr a W eb UI Y ou configure the BLF/Xf er key and/or th e Speeddial/Xf er Key on the IP phon e similar to con figuring a BLF key or Speed- dial key using the Aastra W eb UI.
Operational Features 41-001343-02 REV04 – 05 .2014 5-143 Limitations for Sp eeddial/Conferenc e K ey The following are limitations for the Speeddial/Conference key: • The C T handsets are not supported. • The feature is not compatibl e with centralized conferencing.
Operational Features 5-144 41-001343 -02 REV04 – 05.2014 topsoftkey1 type: speeddialconf topsoftkey1 label: Sales topsoftkey1 value: 5645 topsoftkey1 line: 3 prgkey1 type: speeddialconf prgkey1 valu.
Operational Features 41-001343-02 REV04 – 05 .2014 5-145 Speed dia l/MW I K ey Multiple voicemail registration is suppor ted on the IP phones. This featur e can be useful in scenarios whe re a user needs to monitor the voicemail accounts of his/he r team members or an assistant requires access t o his/her manager ’ s voicemail messages.
Operational Features 5-146 41-001343 -02 REV04 – 05.2014 F or Expansion Module Softkeys expmod1 key1 type: speeddia lmwi expmod1 key1 label: Peter expmod1 key1 value: +331234 56,,,3456#0000#@domain;.
Operational Features 41-001343-02 REV04 – 05 .2014 5-147 Configuring a Speeddial/MWI K ey Using the Aastra W eb UI Use the following pr ocedure t o configure a Speeddial/MWI key using the Aastra W e.
Operational Features 5-148 41-001343 -02 REV04 – 05.2014 2. In the “ Va lu e ” field, enter in the call URI and voicemail URI separ ated by a semi-colon, as per the f ollowing syn tax: [call URI];[v oicemail URI].
Operational Features 41-001343-02 REV04 – 05 .2014 5-149 Automatic Call Distribution (A CD) (for Sylantro Ser vers) The IP phones suppor t an Automatic Call Distribution (ACD) featur e for Sylantro servers. The ACD featur e allows the Sylantro server to distribute calls from a queue to registered IP phone users ( agents).
Operational Features 5-150 41-001343 -02 REV04 – 05.2014 Use the f ollowin g procedur es to c onfigur e an ACD key on the IP ph one. Configuring the A CD Auto-Av ailable T imer Configuring an A CD K.
Operational Features 41-001343-02 REV04 – 05 .2014 5-151 Configuring the A CD Auto-Av ailable T imer Using the A astra W eb UI Use the fo llowing pr ocedur e to configur e an ACD a uto-available timer using th e Aastra W eb UI.
Operational Features 5-152 41-001343 -02 REV04 – 05.2014 Logg ing I n to a Phon e Que ue Use the following procedure to log into a phone queue from your Aastra IP phone.
Operational Features 41-001343-02 REV04 – 05 .2014 5-153 Direc ted C all Pickup/Group C all Pickup Aastra IP phones and any attached Expansion Modules suppor t the Directed Call P ickup (DCP) and Group Call P ickup (GCP ) featu res.
Operational Features 5-154 41-001343 -02 REV04 – 05.2014 When you c onfigure a GCP softkey , you specify the ring gr oup that y ou want t o monitor for inc oming calls. F or example , suppose an Operator configures a GCP softkey to monitor in coming call s f or a specific ring group (ex tensions 2200- 2210).
Operational Features 41-001343-02 REV04 – 05 .2014 5-155 Configuring Group Ca ll Pickup ( G CP ) Using the Aastr a W eb UI Use the fo llowing pr ocedur e to conf igure Grou p Call P ickup using the Aastra W eb UI. Using Directed Call Pickup/Group C all Pick up Use the fo llowing pr ocedur e for the DCP /GCP on your pho ne.
Operational Features 5-156 41-001343 -02 REV04 – 05.2014 Do Not Disturb (DND) The IP phon es hav e a fea ture y ou can enable cal led "Do Not Disturb ( DND). An A dministra tor or Use r can set “Do Not D is- turb ” based on the accounts on the phone (all ac counts or a specifi c acco unt).
Operational Features 41-001343-02 REV04 – 05 .2014 5-157 Configuring DND Using the Configuration Files Y ou use the following par ameters to co nfigure DND on the IP P hone: • dnd ke y mode • so.
Operational Features 5-158 41-001343 -02 REV04 – 05.2014 Configuring DND Using the Aastra W eb UI Use the f ollowing pr ocedur e to configu re DND mode using the Aastr a W eb UI: Aastra W eb UI 1. Click on Basic Settings->Preferences->Gener al.
Operational Features 41-001343-02 REV04 – 05 .2014 5-159 4. Click o n Basic Settings->Acc ount C onfiguration. 5. F or each acc ount, e nable DND by placing a c heck ma rk in the box.
Operational Features 5-160 41-001343 -02 REV04 – 05.2014 Configuring DND via the IP Phone UI (3-Line Phones) Afte r you add a DND ke y to your phone, you can tog gle the DND state using this key on the phone. Use the following proc edure t o enable/disable DND on the IP phone.
Operational Features 41-001343-02 REV04 – 05 .2014 5-161 DND in Custom Mode Configuring DND via the IP Phone UI (8-Line an d 11-Line Phones) After you add a DND ke y to your pho ne, yo u can toggle the DND stat e using this key on the phone . Use the f ollo wing pro- cedure to enable/disable DND on the IP Phone.
Operational Features 5-162 41-001343 -02 REV04 – 05.2014 DND in Account Mode In the above example, Screenname1, S creenname2, and Screenname3, are three accounts configured on the pho ne . Only Screenname1 an d 3 have DN D ON. Screenname 2 has DND OFF .
Operational Features 41-001343-02 REV04 – 05 .2014 5-163 DND in Custom Mode In the above example, Screenname1 and 3 ha ve DND ON as indicated b y a check mark ( ). Screenname2 has DND off as indicated by an X . The ALL ON and ALL OFF sof tkeys allow you to enable or disable DND on a ll accounts , respectively .
Operational Features 5-164 41-001343 -02 REV04 – 05.2014 DND in Account Mode IP Phone UI 1. On the 6739i: With the account in focus on the , press the DN D key to toggle DND ON or OFF f or the acc ount. In the above example , pressing the DND key on the line in f ocus highlights the softkey in red to show that DND is enabled.
Operational Features 41-001343-02 REV04 – 05 .2014 5-165 DND in Phone Mode (Default) IP Phone UI 1. With the account in focus on the , press the DN D key to toggle DND ON or OFF f or the account . In the above example, pressing th e DND key on the lin e in focus highlight s the softk ey in red to show that DND is enabled.
Operational Features 5-166 41-001343 -02 REV04 – 05.2014 DND in C ustom Mode IP Phone UI 1. With the account in focus on the , press the DN D key to toggle DND ON or OFF f or the acc ount. In the above example , pressing the DND key on the line in f ocus highlights the softkey in red to show that DND is enabled.
Operational Features 41-001343-02 REV04 – 05 .2014 5-167 Configuring DND Using the IP Phone UI (6867i ) After you add a DND ke y to your pho ne, yo u can toggle the DND stat e using this key on the phone . Use the f ollo wing pro- cedure to enable/disable DND on the IP phone.
Operational Features 5-168 41-001343 -02 REV04 – 05.2014 Bridged Line Appear anc e (BL A) A SIP bridge line ap pearance (BLA) on the IP phones allows multiple devices to sha r e a single director y address (DA). F or example, people working at a technical support depar tme nt could be locat ed in differen t places.
Operational Features 41-001343-02 REV04 – 05 .2014 5-169 Global BL A Y ou configure BLA on a global basis in the conf iguration files using the following parameters: • sip mode • sip user name .
Operational Features 5-170 41-001343 -02 REV04 – 05.2014 sip line1 bla number: 1010 Configuring Global BLA Using the Configuration Files Use the f ollowin g proce dures t o configur e global BL A on the IP phone. Configuring Per-Line BLA Using the Configuration Files Use the f ollowin g proce dures t o configu re per- line BLA on the IP ph one.
Operational Features 41-001343-02 REV04 – 05 .2014 5-171 Configuring BL A Using the Aastra W eb UI Aastr a W eb UI 1. For global configuration of BLA: Click o n Adv anced Settings->Global SIP->Bas ic SIP A uthentication Settings. For per -line configuration of BLA: Click o n Adv anced Settings->Line N (1-9).
Operational Features 5-172 41-001343 -02 REV04 – 05.2014 BLA Subscription Per iod The IP Phones include a SIP BLA subscription period parameter that allows an Administrat or to set the amount of time, in seconds, of the BLA subscr iption period.
Operational Features 41-001343-02 REV04 – 05 .2014 5-173 Using a BLA Line on the IP Phone If you hav e either a global or per-line BLA co nfiguratio n, and you wa nt to shar e a call on the line with a BLA g roup , yo u need to press the Hold button bef ore sharing the call with the group.
Operational Features 5-174 41-001343 -02 REV04 – 05.2014 P-Preferred Identity Header for BL A Ac c ounts The IP Phones suppor t the BLA specificatio n, draft-anil-sipping-bla-02, which states tha t the P-P r eferrr ed-Iden tity header (RFC3325) gets adde d to the INVITE message to indicate the Caller-ID that is used for the call.
Operational Features 41-001343-02 REV04 – 05 .2014 5-175 Configuring BLA Suppor t for MWI Using the Aastr a W eb UI Use the fo llowing pr ocedur e to configur e BLA support for MWI. Aastra W eb UI 1. Click on Advanced Settings->Global SIP ->Advanced SIP Settings .
Operational Features 5-176 41-001343 -02 REV04 – 05.2014 Shared C all Ap pear ance (SCA) Ca ll Bridging Shared C all Appear ance (SCA) is when incoming ca lls are pr es ented to multiple phones simultaneously . F or example, it is the ability to assign the boss' extension to a button on the secretar y's phone.
Operational Features 41-001343-02 REV04 – 05 .2014 5-177 Line K eys and Idle Screens Soft k e y L ine K e ys 9143i Phone LED States State LED for Local Caller ID for L ocal LED for Remot e Caller ID.
Operational Features 5-178 41-001343 -02 REV04 – 05.2014 Line Ke y Phone Behavior 6867i Softkeys Enabling/D isabling SCA Call Brid ging Fe ature Use the f ollowing pr ocedur e to enable/disabl e SCA call bridging on the IP Phones .
Operational Features 41-001343-02 REV04 – 05 .2014 5-179 Park/Pick Up Static and Progr ammable Configuration The IP phones (incl uding the CT handsets) have a park and pickup call feature that allows you to park a call a nd pickup a call when r equired .
Operational Features 5-180 41-001343 -02 REV04 – 05.2014 Park/Pickup C all Server Configuration V alues **Leav e "value" fields blank to disable the park and pickup feature .
Operational Features 41-001343-02 REV04 – 05 .2014 5-181 Configuring Park/Pickup Static Conf iguration Using the Aastra W eb UI Park/Pickup Programmable Configuration (Using a S oftk ey) The program.
Operational Features 5-182 41-001343 -02 REV04 – 05.2014 On 8/11-Line L CD Phone and 6739i and 6867i Phone UIs • When a call comes in, and you pickup th e handset, the custom label that you co nfigured f or the Park softkey displays on the Phone UI.
Operational Features 41-001343-02 REV04 – 05 .2014 5-183 Examples for Models with 3-Line L CDs Call Park/Pickup Configuration Precedence Rule F or users upgrading from Release 2.x fir m ware, the " softkeyN val ue " paramete r will be used if the " sip lineN park pi ckup config " parameter is not set.
Operational Features 5-184 41-001343 -02 REV04 – 05.2014 Configuring a Park/Pickup Key Using Aastra W eb UI F or all phones and C T handsets, y ou first configure the park and pickup keys at Advanced Settings -> Line 1-N by enter- ing the appropriat e value based on the server in yo ur network.
Operational Features 41-001343-02 REV04 – 05 .2014 5-185 6. In the " Label " field, enter a label for the park softkey . Note: The” Val ue ” and “ Line ” fields are already configur ed from the “ Park Pick up Co nfi g ” field. 7.
Operational Features 5-186 41-001343 -02 REV04 – 05.2014 2. Under Advanced SIP Settings in the “ Park Pi ckup Config ” field , enter the approp riate value based on the server in your network. Notes: • Fo r values to enter in this fiel d, see the table “P ark/Pickup Call Server Configurat ion Values ” on page 5-182 .
Operational Features 41-001343-02 REV04 – 05 .2014 5-187 Using the Park Call/Pick up Park ed Call F eature Use the f ollowing pr ocedur es on the IP phones to park a call an d pick up a parked call.
Operational Features 5-188 41-001343 -02 REV04 – 05.2014 mable keys/softkeys must be defi ned f or the P ark and Pi ckup keys to be displa yed . How ever , the benefit of this method is that the phone doe s not seize a secondary line to dial out the Park or Pickup code but instead utilizes a secon dary call appearanc e of the same line (i.
Operational Features 41-001343-02 REV04 – 05 .2014 5-189 Enabling Enhanc ed Park/P ickup Co nfigurati o n Method (for BroadSoft BroadWorks only) Use the f ollowing pr ocedur e to enabl e the enhanc ed park/pickup method on th e IP Phones .
Operational Features 5-190 41-001343 -02 REV04 – 05.2014 Last Call R eturn (lcr) (S ylantro S er v ers) Last call return (lcr ) allows an administrator or user to co nfigure a "last call return" function on a softkey or programma- ble key .
Operational Features 41-001343-02 REV04 – 05 .2014 5-191 For the 6757 i CT Handset: 1. Click o n Opera tion->Hands et Ke ys. 2. Pick a handset key to configure for Last Call Return. 3. In the " Key Fu nc ti on " field, select Last Ca ll Return .
Operational Features 5-192 41-001343 -02 REV04 – 05.2014 Cal l For w a rd ing Call F or ward (CFWD) on the IP phone allow s incoming cal ls to be fo r wa rded to anothe r destination. T he phone sends the SIP message to the SIP proxy , which then fo rwards the call to the assig ned destination.
Operational Features 41-001343-02 REV04 – 05 .2014 5-193 Configuri ng Call F or w arding Y ou use the following parameters to set CFWD on t he IP Phone using the configuration files: • call forwar.
Operational Features 5-194 41-001343 -02 REV04 – 05.2014 3. Click on Basic Settings->Preferences->Gener al. Note: If there is no CFWD key configured on the phone or it is removed, y ou can still set the CFWD modes via the IP Phone UI at the p ath Opti ons- >Call Forward.
Operational Features 41-001343-02 REV04 – 05 .2014 5-195 6. Click o n Basic Settings->Acc ount C onfiguration. Note: If the BroadSoft BroadWorks Executive and As sistant Ser vices feature is enab.
Operational Features 5-196 41-001343 -02 REV04 – 05.2014 Configuring CFWD via the IP Phone UI (3-Line Phones) Once CFWD is enabled on your phone, you can access and change the configuration using the IP phone UI or th e Aastra W eb UI.
Operational Features 41-001343-02 REV04 – 05 .2014 5-197 CFWD in Acc ount Mode IP Phone UI 1. Use the 3 and 4 navigation keys to scroll through each a c count. In the above example, account 1 has CFWD All enabled and account 2 has CFWD B usy enabled .
Operational Features 5-198 41-001343 -02 REV04 – 05.2014 4. Pre ss the 4 Change naviga tion key for the state you selected in St ep 3. Scroll to the CFWD Stat e screen. This dis plays the curr ent state of the mode you selected. In the follo wing example, the CFWD All stat e is ON.
Operational Features 41-001343-02 REV04 – 05 .2014 5-199 10. For t he CFWD No Answer s tate, In the CFWD Number screen, press the 2 navigation ke y to scroll to the CFWD No . Rings screen and pr ess 4 Change . 11. Press 2 Next to select the number of rings to apply to the phone for call fo rwarding in coming calls .
Operational Features 5-200 41-001343 -02 REV04 – 05.2014 CFWD in Phone Mode IP Phone UI 1. Use the 3 and 4 navigation keys to scro ll through each account. In the above example, account 1 and account 2 are the accounts conf igu red o n the pho ne. B oth acco unts have CFWD ena ble d as indi cated by t he CFWD All message.
Operational Features 41-001343-02 REV04 – 05 .2014 5-201 4. Press the 4 Change key for the mode you selec ted in Step 2. Scroll to the CFWD State screen. This screen displays the current state of the mode you sele cted. In the follow ing example, the CFWD All state is ON.
Operational Features 5-202 41-001343 -02 REV04 – 05.2014 10. F or the CFWD No Answer state, in the CFWD Number scr een, press the 2 naviga tion key to scroll to the CFWD No . Rings screen and pr ess 4 Chan ge. 11. Pre ss the 2 Next key to s elect t he numbe r of ring s to appl y to the ph one for cal l forwa rding inco ming calls .
Operational Features 41-001343-02 REV04 – 05 .2014 5-203 CFWD in C ustom M ode IP Phone UI 1. Use the 3 and 4 navigation keys to scroll through each a c count. In the above example, account 1 has CFWD All enabled and account 2 has CFWD B usy enabled .
Operational Features 5-204 41-001343 -02 REV04 – 05.2014 4. Pre ss the 4 Change key for the mode you selected in st ep 2. Scroll to the CFWD State screen. Th is displays the curr ent state of the mode y ou selected. In the fo llowing example , the CFWD All state is ON.
Operational Features 41-001343-02 REV04 – 05 .2014 5-205 10. For t he CFWD No Answer sta te, in the CFWD Number scr een, press the 2 navigation ke y to scroll to the CFWD No . Rings scree n and press 4 Change . 11. Press the 2 Next key to selec t the n umber o f rings t o appl y to the p hone fo r call for ward ing incom ing cal ls.
Operational Features 5-206 41-001343 -02 REV04 – 05.2014 Using CFWD via the IP Phone UI (8-Line and 11-Line Phones) Once CFWD is enabled on your phone, you can access and chan ge the configuration using the IP Phon e UI or the Aastr a W eb UI.
Operational Features 41-001343-02 REV04 – 05 .2014 5-207 CFWD in Acc ount Mode IP Phone UI 1. Use the RIGHT and LEFT arrow k eys to scroll through each account. In the above example, Scr eenname1, Screenname2, and Screenname3, ar e three acc ounts configured on the phone.
Operational Features 5-208 41-001343 -02 REV04 – 05.2014 4. Pre ss the CHANGE key for the mode you selected in step 2. This displays the Call F or ward State scr een. Note: Y ou can press the AllAccts key to copy the settings in the current Call F orward Se ttings screen for a spe cific call forward mode, to ev ery account on the phone.
Operational Features 41-001343-02 REV04 – 05 .2014 5-209 CFWD in Phone Mode IP Phone UI 1. Use the RIGHT and LEFT arrow k eys to scroll through each account. In the above example, Scr eenname1, Screenname2, and Screenname3, are thr ee accounts config ured on the phone.
Operational Features 5-210 41-001343 -02 REV04 – 05.2014 4. Pre ss the CHANGE key for the mode you selected in step 2. This displays the Call F or ward State scr een. 5. Pre ss the CHANGE key in the CFWD State screen. With the cursor in the “ State ” field, togg le the state ON and O FF by pres sing the CHANGE key .
Operational Features 41-001343-02 REV04 – 05 .2014 5-211 CFWD in C ustom M ode IP Phone UI 1. Use the RIGHT and LEFT arrow k eys to scroll through each account. In the above example, Scr eenname1, Screenname2, and Screenname3, ar e three acc ounts configured on the phone.
Operational Features 5-212 41-001343 -02 REV04 – 05.2014 4. After selecting an account, pr ess CHANGE . The Call Fo rward Mode screen displays f or the acc ount you selected .
Operational Features 41-001343-02 REV04 – 05 .2014 5-213 5. Press the CHANGE key f or the mode you selected in step 4. This displays the Call F orward State screen. Note: Y ou can press the AllAccts key to copy the settings in the current Call F orward Se ttings screen for a specific call forward mode, to ev ery account on the phone.
Operational Features 5-214 41-001343 -02 REV04 – 05.2014 Configuring CFWD via the IP Phone UI (6739i) If you enable/disable CFWD using the configuration files or the A astra W eb UI, you can use the CFWD screens that dis- play to the .
Operational Features 41-001343-02 REV04 – 05 .2014 5-215 CFWD in Acc ount Mode IP Phone UI 1. Press the <Services> Key, th en press the < Call For ward > button. or Press a pr e- configured Call Forwa rd softkey . The follow ing screen displa ys.
Operational Features 5-216 41-001343 -02 REV04 – 05.2014 CFWD in Phone Mode IP Phone UI 1. Pre ss the <Services> Key , then press the < Call For ward > button. or Pre ss a pre-configured Call F orwar d softkey . The fo llowing scr een displays .
Operational Features 41-001343-02 REV04 – 05 .2014 5-217 CFWD in C ustom M ode IP Phone UI 1. Press the <Services> Key, th en press the < Call For ward > button. or Press a pr e- configured Call Forwa rd softkey . The follow ing screen displa ys.
Operational Features 5-218 41-001343 -02 REV04 – 05.2014 Configuring Call Forward via the IP Phone UI (6867i) Once Call Fo r ward is enabled on your phone, you can a ccess the Call F orward menus by pressing a pre- configured C all Fo r wa rd key , or by selec ting Options > Call Forward from the IP phone UI.
Operational Features 41-001343-02 REV04 – 05 .2014 5-219 CFWD in Phone Mode 7. Using the 2 navigation key , move to the On checkbox beside the respective Call F orward mode and press the button to enable the Call Forward mode. 8. Press the Sa v e softkey to save your changes.
Operational Features 5-220 41-001343 -02 REV04 – 05.2014 CFWD in Custom Mode IP Phone UI 1. Pre ss the configured C all Fw d softkey or press , navigate to the Call For ward option and press the button or Select softkey. The Call F orward screen displa ys.
Operational Features 41-001343-02 REV04 – 05 .2014 5-221 SIP Phone Diversion Display When an outgoing call fr om the phone is being diverted to another destination (i.e . via call forward), the phone displays the Caller ID (phone number and/or caller name) of the new dest ination an d the reason for the call diversion.
Operational Features 5-222 41-001343 -02 REV04 – 05.2014 This parameter is useful in such cases where a call manager wil l intentionally modify the display na me according to a specific scenario.
Operational Features 41-001343-02 REV04 – 05 .2014 5-223 Displaying Call Destination for Incoming C alls The IP Phones all ow an Admin istrator t o enable and disable the ca ll destination name in the “TO” header of the INVITE message for incoming calls.
Operational Features 5-224 41-001343 -02 REV04 – 05.2014 When you do wnload the C allers List, the phone stor es the c allerlist.csv file to your compute r in comma-separat ed value (CS V ) form at. Y ou can use any spre adsheet application t o open the file for viewing .
Operational Features 41-001343-02 REV04 – 05 .2014 5-225 3. T o dial a displayed entry from the Callers List, pick up the handset, pr ess the key , or press a line key . Note: After selecting a number from the Caller s List, you can edit the number if necessary .
Operational Features 5-226 41-001343 -02 REV04 – 05.2014 Downloading the Callers List Use the following procedure to download the Callers List using the Aastra W eb UI.
Operational Features 41-001343-02 REV04 – 05 .2014 5-227 Missed Calls Indic ator The IP phone has a "missed calls" indicato r that incremen ts the number of missed ca ll s to the phone. This feature is acces- sible from the IP phone UI o nly .
Operational Features 5-228 41-001343 -02 REV04 – 05.2014 Director y List The IP phones have a " Director y List " f eature that allows you t o stor e freq uently used names and numbers on the phone. Y ou can also dial directly from the director y entry.
Operational Features 41-001343-02 REV04 – 05 .2014 5-229 a spreadsheet application. This is an admin istr ator and user function. The file displays the name, ph one number(s), and line number(s) f or each Director y entry .
Operational Features 5-230 41-001343 -02 REV04 – 05.2014 The f ollowing dir ectory entries are consider ed valid: # our company's directory # updated 1 jan 2012 # mode = private, by defaul t # .
Operational Features 41-001343-02 REV04 – 05 .2014 5-231 Using the Directory List Use the fo llowing pr ocedur es to access an d use the Directory List. Note: In the following procedure, the locati on of keys (hard keys , softkeys, an d programmable key s) on the phone are dependant on your specific phone model.
Operational Features 5-232 41-001343 -02 REV04 – 05.2014 Using the Director y on the 6739i Acc essing and Sea rching the Directory Use the following procedur es to access and search f or entries in your Dir ectory List. T o delete all entries from the Dir ectory List: 7.
Operational Features 41-001343-02 REV04 – 05 .2014 5-233 Using the Search F eature in the Director y Dialing from the Directory Y ou can dial a phone number or ex tension directly from an entry in t he Directory List. Adding an Entry Y ou can add up to 200 entries to yo ur Directory.
Operational Features 5-234 41-001343 -02 REV04 – 05.2014 Editing an Entry Y ou can edit a Directory entr y , number , and/or la bel as requir ed from a single entry screen.
Operational Features 41-001343-02 REV04 – 05 .2014 5-235 Download ing from the Ser ver to the IP Phone Y ou can use the configuration files to download the Direc tory List from the configuration ser ver to the IP phone.. Use the fo llowing pr ocedur e to conf igure the down load.
Operational Features 5-236 41-001343 -02 REV04 – 05.2014 Use the following procedure to configure the downloa d. Loca l Di rec to ry Loos e Nu mb er Ma tch ing If the incoming calling number does not match exac tly to the local director y , the lookup will fa il and the phone will not display the st ored dir ectory name.
Operational Features 41-001343-02 REV04 – 05 .2014 5-237 Customizable Director y List K ey The IP phones may have a Director y List key (either a h ar d key or sof tkey/programmable key) depending on the mo del of the phone .
Operational Features 5-238 41-001343 -02 REV04 – 05.2014 F or example: sip line1 vmail: *97 sip line2 vmail: *95 Use the following procedure to configure voicemail using the c onfiguration files . Using V oicemail Use the following procedure to access and use voicemail.
Operational Features 41-001343-02 REV04 – 05 .2014 5-239 V isual Indic ators for V oicemail on SCA- Configured Lines Visual indicators for voicemail messages on Shared Call Appearance (SCA) lines have been impl emented on the 9480i, 9480i C T , 6735i, 6737 i, 6755i, 6757i, and 6757i C T model IP ph ones.
Operational Features 5-240 41-001343 -02 REV04 – 05.2014 PIN and Authorization Code Suppression Certain f eatures on MX -ONE r equire a PIN/authorization code to be entered on the phone (for example: to register , for authorization, locking/un lock ing, or accounting).
Operational Features 41-001343-02 REV04 – 05 .2014 5-241 XML Customized Ser vices Extensible Markup Language (XML) is a markup langu age much like HTML. HTML was designed to display data and to focus on ho w data looks . XML was designed t o describe data and to focus on what data is .
Operational Features 5-242 41-001343 -02 REV04 – 05.2014 Y ou can also use the following attributes/options wit h th e XML objec ts to further cust omize your XML applications: Attribute/Option Description/Usage Va l id Val u es Beep Enables or disables a BEEP option to indicate a status on the phone.
Operational Features 41-001343-02 REV04 – 05 .2014 5-243 Enabling/Disabli ng a Beep for Status Message Displays Y ou can e nable or disable a BEEP option using the Status Message objec t (AastraIPPhoneStatus), the configuration files, or the Aastra W eb UI.
Operational Features 5-244 41-001343 -02 REV04 – 05.2014 F or more information about creating XML configurat ion scripts and for XML script examples , see the Aastra XML Devel- oper’ s Guide .
Operational Features 41-001343-02 REV04 – 05 .2014 5-245 Example Configuration of XML Ap plication The following example shows the parameters you enter in th e configuration files to configure an XML application: xml application URI: http://172.1 6.
Operational Features 5-246 41-001343 -02 REV04 – 05.2014 6. In the " XML Application URI " fie ld, ente r th e HT T P se rv er pa th o r qu ali fied dom ain nam e of the XML app lic ati on yo u wan t to loa d to t he I P phone. F or example, you could enter an XML application cal led "h ttp://172.
Operational Features 41-001343-02 REV04 – 05 .2014 5-247 Using the XML Customized Ser vic e After you create, save, and configure the IP phone with an XML application, t he cust omized ser vic e is ready for you to use.
Operational Features 5-248 41-001343 -02 REV04 – 05.2014 Ac tion URI s The IP phones have a feature that allows an administrator to specify a uniform resource identifier (URI) that triggers a GET when cer tain events occur .
Operational Features 41-001343-02 REV04 – 05 .2014 5-249 The following table identifies the configur able action URI para meters in the configuration files and the Aastra W eb UI. This table also identifies the variables that apply to specific parameters .
Operational Features 5-250 41-001343 -02 REV04 – 05.2014 V ariable D escriptions The f ollowing table pr ovides a descriptio n of each variable . action uri incoming Incoming Call $$REMO TENUMBER$$ .
Operational Features 41-001343-02 REV04 – 05 .2014 5-251 How it W orks When a star tup , successful r egistration, incoming call , outgoi ng call, offhook, or onho ok call event occurs on the phone, the phone ch ecks to see if the event has an ac tion URI config ured .
Operational Features 5-252 41-001343 -02 REV04 – 05.2014 and you dial out the number 555 1212, the phone executes a GE T on: http://10.50.10.140/outgoin g.pl?number=5551212 Y ou can configure this f eature via the configuration files or the Aastra Web UI.
Operational Features 41-001343-02 REV04 – 05 .2014 5-253 3. Enter an XML URI for a succ essful registra tion in the “ Succ essful Registration ” field.
Operational Features 5-254 41-001343 -02 REV04 – 05.2014 Polling A ction URIs Another way to reach a pho ne behind a NA T/firewall is to have the phone make an XML call at periodic intervals. An Administrator can use the action uri poll parameter that commands the phon e to per form an XM L call at configurable intervals.
Operational Features 41-001343-02 REV04 – 05 .2014 5-255 Action URI Connec ted A paramet er called “ ac tion uri connected ” (configuration files) and “ Conn ec te d ” (Aastra Web UI) now allows XML scripts to determine when a ca ll is connected .
Operational Features 5-256 41-001343 -02 REV04 – 05.2014 Action URI Disconnected The phon es hav e a parame ter , “ ac tion uri disconnected ” that allo w a disc onnect event to occur when th e phone transi- tions from any active state (outgoing, incoming, connected, or calling) to an idle state.
Operational Features 41-001343-02 REV04 – 05 .2014 5-257 The Action URI Disconnect feature allows an Administrator to determine the reason for the disconnect if required. Exam ple If you enter the f ollowing string on Ph one A for the “ action uri disconnected” parameter: action uri disconnected: http://fargo.
Operational Features 5-258 41-001343 -02 REV04 – 05.2014 XML SIP Notify E vents In order f or an XML push to bypass the NA T/firewall, the phon e supports a pr oprietar y SIP NO TIFY event (aastra-xml) with or without XML content.
Operational Features 41-001343-02 REV04 – 05 .2014 5-259 If the content is empty in the SIP NOTIFY , the phone au tomatically triggers a new pre- configured action uri ( action uri xml sip noti fy ). Example of a SI P NO TIFY with X ML Content NOTIFY sip:200@10.
Operational Features 5-260 41-001343 -02 REV04 – 05.2014 Also to ensure that the S IP NO TIFY is coming from a truste d source, it is r ecommended that you enable the Wh itelist fe a- ture ( Whitelist Pr oxy parameter) on the IP phon e .
Operational Features 41-001343-02 REV04 – 05 .2014 5-261 Configuring XML SIP NOTIFY using the Aastra W eb UI if an Empty SIP NOTIFY Message Rec eived by the Phone Use the f ollow ing proc edure in the Aastra W eb UI t o configu re the XML SIP NO TIFY parame ter when th e phone r eceiv es an empty SIP NO TIFY message.
Operational Features 5-262 41-001343 -02 REV04 – 05.2014 When an administrator enters an XML softke y URI either via th e Aastra W eb UI or the configuration files, they can specify the following va.
Operational Features 41-001343-02 REV04 – 05 .2014 5-263 Aastr a W eb UI For 8 and 11-Line L CD phones: 1. Click o n Operation->Softkeys and XML . 2. Select a key from key s 1 through 20. 3. In the " Ty p e " field, select XML from the list bo x.
Operational Features 5-264 41-001343 -02 REV04 – 05.2014 XML K ey Redirection The IP phones allow the redirecting of phone -based hard keys to XML scripts.
Operational Features 41-001343-02 REV04 – 05 .2014 5-265 Configuring XML Redirection of the Redial, Xfer , Conf , and Icom K eys, and the V oicema il Option Use the f ollo wing proc edure to conf igure XML r edirection of the Redial, Xf er , Conf , a nd Icom key s, an d the V oice mail option.
Operational Features 5-266 41-001343 -02 REV04 – 05.2014 Configuring the Off-Hook Interac tion F eature Use the following procedure to configure the XM L application and off-ho ok interaction feature.
Operational Features 41-001343-02 REV04 – 05 .2014 5-267 Configurable Indic ation of T e rminated C alls An Administrator ca n configure a paramete r called, “ far-end disconnec t timer ” which .
Operational Features 5-268 41-001343 -02 REV04 – 05.2014 Handling Call T ermination S creens on the Phone UI The following pr ocedure describes how to handle the call terminated screens on your phone.
Operational Features 41-001343-02 REV04 – 05 .2014 5-269 Configuring Centralized Conferenc ing Using the Aastra W e b UI Use the following procedure to configure centralized confer encing using the A astra W e b UI.
Operational Features 5-270 41-001343 -02 REV04 – 05.2014 Per-Line C onfigura tion 1. Click on A dvanced Settings->Line <#>- >Basic SIP Network Settings 2. In t he “ Conference Server URI ” field, do one of the following actions: • T o disable centralized conf erencing on th is line, leav e this field empty (blank).
Operational Features 41-001343-02 REV04 – 05 .2014 5-271 Custom Ad-Hoc Conference Pr eviously , the phone will wait for server respon se prior to completing the ad-hoc and central ized conf er ence fea ture . This results in an inter operability issue with cer tain call managers , such as Genband.
Operational Features 5-272 41-001343 -02 REV04 – 05.2014 Conferenc e/T ransfer Sup por t for Liv e Dial Mode By default, w hen users are initiating a conference call or transfer , they will n ot hear a dial tone before dialing begins (pre - dial mode).
Operational Features 41-001343-02 REV04 – 05 .2014 5-273 Configuring Broadsoft CMS Supp ort via the Configur ation Files Configure Broadsoft CMS suppor t on the IP Phon e using the follo wing parame.
Operational Features 5-274 41-001343 -02 REV04 – 05.2014 Customizing the Display Columns on the M675i Expansion Module The M675i Expansion M odule screen displays softkeys in colu mn format. T he function keys on th e bottom left of the Module allow you to display 3 full screens of softkeys.
Operational Features 41-001343-02 REV04 – 05 .2014 5-275 Expansion Module 1 (3 pages) • expmod1page1lef t • expmod1page1right • expmod1page2lef t • expmod1page2right • expmod1page3lef t .
Operational Features 5-276 41-001343 -02 REV04 – 05.2014 These settings display t o the Expansion Modu le as shown in the following illustrations. Customizing the M675i Expans ion Module Column Disp.
41-001343-02 REV04 – 05.2014 6-1 Chapter 6 Configuring Advanced Operational Features About this Chapter The IP phones have a dvanced oper ational featu res you ca n c onfigure using the configuration files and/or the Aastra W eb UI. This chapter describe s each of these features and pr ovides procedures f or configuring each feature.
About this Chapter 6-2 41-001343-02 REV04 – 05.2014 Configurable “ Allow ” and “ Allow-Event” Optional Headers page6-31 Configurable S IP P-A sserted Identity (P AI) page6-32 Configura.
Advanced Operational Features 41-001343-02 REV04 – 05 .2014 6- 3 A dvanc ed Oper ational F eatures Des cr ip t io n This section provides the following informatio n about advanced featur es of the I.
Advanced Operational Features 6-4 41-001343-02 REV04 – 05.2014 TR-069 Sup por t The IP Phones suppor t the T echnical Report ( TR)-069 Pr otocol. This Pr otocol is a bi- dir ection al HT TP based pr.
Advanced Operational Features 41-001343-02 REV04 – 05 .2014 6- 5 In addition to configuring the phone with TR-069, you can also do the following: • Reboot the ph one • Reset to factor y defaults.
Advanced Operational Features 6-6 41-001343-02 REV04 – 05.2014 Aastra W eb UI 1. Click on Advanced Settings->Global SIP->Advanc ed SIP Setting. 2. Enable the " Send MAC Address in REGISTER Message " field by checking the check bo x. (Disable this field by unchecking the box).
Advanced Operational Features 41-001343-02 REV04 – 05 .2014 6- 7 SIP Message Sequence for Blind T ransfer The SIP message sequence for Blind T ransfer avoids the transfer target having two simultaneous calls.
Advanced Operational Features 6-8 41-001343-02 REV04 – 05.2014 Update Ca ller ID During a Call It is possible for a proxy or call ser ver to updat e the Caller ID information that displays on the ph one during a call, by modifying the SIP Contact header in the re -INVITE message .
Advanced Operational Features 41-001343-02 REV04 – 05 .2014 6- 9 Auto- disco very Using mDNS The IP phones can pe rform an auto -discover y of all ser vers on a network using mDNS. When the IP ph one discovers a TFTP ser v er , it is automatically configured by that TFTP ser ver .
Advanced Operational Features 6-10 41-001343-02 REV04 – 05.2014 Configuring Single C all R estriction Missed Call Summar y Subscription The “ Missed C all Summary Subscription ” f eature allows missed calls that h av e been redirected by the ser ver , to be incremented in the missed calls indicator on the phone it was in itially directed to .
Advanced Operational Features 41-001343-02 REV04 – 05 .2014 6-11 Configurin g Missed C all Summary Subscription using the C onfiguratio n F iles In addition to e nabling/disabling the Mi ssed Call Summary Subscription, Y ou can al so configur e the amount of time, in seconds, that the phone uses this featur e.
Advanced Operational Features 6-12 41-001343-02 REV04 – 05.2014 F or ser v er-side ACD , when you press the AC D softkey , the screen that displays is dependan t on the state of the ACD sub- scription. Possible sta te for AC D are: • Log ged O ut - User has the option of logging in.
Advanced Operational Features 41-001343-02 REV04 – 05 .2014 6-13 Blacklist Duration The Black list Duration f eature helps to reduce unnecessary delay s during proxy/registrar server failures, caused by the IP phone repeatedly sending SIP messages to a failed ser ver .
Advanced Operational Features 6-14 41-001343-02 REV04 – 05.2014 Configuring Blacklist Duration Usi ng the Configur ation F iles Use the f ollo wing paramet er to c onfigure the Bl acklist Duration i.
Advanced Operational Features 41-001343-02 REV04 – 05 .2014 6-15 Whitelist Proxy T o protect your IP phon e network, you can configure a “ Whitelist Proxy ” feature that screens incoming call requests received by the IP phones. When this feature is enabled, an IP phone accepts call requests from a trusted pro xy ser ver only .
Advanced Operational Features 6-16 41-001343-02 REV04 – 05.2014 Configuring Whitelist P roxy Using the Aastra W eb UI Use the following procedure to configure the Whitelist Proxy feature using the Aastra Web UI.
Advanced Operational Features 41-001343-02 REV04 – 05 .2014 6-17 TLS is composed of tw o lay ers: the TLS Reco rd P rot ocol and th e TLS handshake protocol. The TLS Record P rotocol provides co nne cti on s ecu rit y w ith som e en cr ypt ion met hod suc h as the Data Enc r ypt ion Stan da rd (D ES).
Advanced Operational Features 6-18 41-001343-02 REV04 – 05.2014 Configuring TLS Using the Configur ation F iles Y ou use the following par ameters t o configur e TLS in the configura tion files: •.
Advanced Operational Features 41-001343-02 REV04 – 05 .2014 6-19 Configuring TLS Using the Aastra W eb UI T o configur e TLS using the Aastra Web UI, yo u must enable TLS or Persistent TLS firs t. Then you must define the TLS cer tif- icate file names that you want the phone to use.
Advanced Operational Features 6-20 41-001343-02 REV04 – 05.2014 802.1x Sup por t The IP phones support the IEEE 802.1x protocol. The 802.1x pr ot ocol is a standard f or passing Extensible Authentication Pr otoc ol (EAP) o ver a wir ed or wir eless Lo cal Area Network (LAN ).
Advanced Operational Features 41-001343-02 REV04 – 05 .2014 6-21 Configuring the 802.1x Protocol Using the Configur ation Files Y ou use the following parameters to configure the 802.
Advanced Operational Features 6-22 41-001343-02 REV04 – 05.2014 6. Select EAP-MD5 to configure the phone to use MD5 authentication; or Select EAP- TLS to configur e the phone to use TLS authentic ation. Note: The 802.1x Protocol is disabled by default.
Advanced Operational Features 41-001343-02 REV04 – 05 .2014 6-23 For the 6739i For the 6867i IP Phone UI 1. Press to enter the Options List. 2. Press Adv ance d and enter your Adminis trator password using the p op-up keyboa rd . 3. Press Network . 4.
Advanced Operational Features 6-24 41-001343-02 REV04 – 05.2014 Configuring the 802.1x Protocol Using the A astra W eb UI Use the following procedure to configure the 802 .1x Pr otocol on your phon e using the Aastra Web UI. 9. Pre ss the Sav e softkey .
Advanced Operational Features 41-001343-02 REV04 – 05 .2014 6-25 Sy m me t r i c U D P S i gn a l in g By default, the IP phones use symmetric UDP signaling for outgoing UDP SIP messages. Wh en symmetric UDP is enabled, the IP phone generates and listens for UDP messages using port 5060.
Advanced Operational Features 6-26 41-001343-02 REV04 – 05.2014 Configuring S ymmetric TLS Si gnaling Using the Configur ation F iles Y ou use the following paramet er to enable or disabl e S ymmetr.
Advanced Operational Features 41-001343-02 REV04 – 05 .2014 6-27 GRUU and sip .instanc e Sup por t Globally Routable User-Agent URIs (GRUUs) provide a way for an yone on the Interne t to route a call to a specific instance of a User-A gent. The IP phones provide GRUU support usin g draf t-ietf-sip-gruu-15.
Advanced Operational Features 6-28 41-001343-02 REV04 – 05.2014 Using mandatory billing codes , if the user is configuring a Speed Dial number , then they enter the number using the following format.
Advanced Operational Features 41-001343-02 REV04 – 05 .2014 6-29 Y ou can configure the phone to use any one of these meth ods by entering the applicable v alue in the configuration files: Configuri.
Advanced Operational Features 6-30 41-001343-02 REV04 – 05.2014 Enabling/Disab ling “Out of Order SIP Requ ests” Use the f ollowing pr ocedur e to enable/disabl e “ out of order SIP re quests ” .
Advanced Operational Features 41-001343-02 REV04 – 05 .2014 6-31 Reason Header F ield in SIP Message The IP Phones support the r eceiving of th e Reason Header Fi eld in a SIP CANCEL message, as described in RFC3326. This allows a call that is answered fr om somewhere else to still display in the Callers List.
Advanced Operational Features 6-32 41-001343-02 REV04 – 05.2014 Configurable SIP P -Asser ted Identity (P AI) The IP Phones suppor t a private extension to SIP for Asserted Identity within trusted networ ks (as defined in RFC 3325 ).
Advanced Operational Features 41-001343-02 REV04 – 05 .2014 6-33 Configur able R oute Hea der in SIP P ack et The IP Phones support the following parameter: • sip remove route This parameter ena bles or disables the addition of the Route header in a SIP packet.
Advanced Operational Features 6-34 41-001343-02 REV04 – 05.2014 This parameter allo ws you to enable (1) or disab le (0) the reje ction of an INV or BY E with a “420 Bad Extension ” if the INV or BYE contains an unsuppor ted value in the REQUIRE header .
Advanced Operational Features 41-001343-02 REV04 – 05 .2014 6-35 Key:ExpM od3SoftKey1 to Key :ExpMod3SoftKey<n> E xpansion module 3 sof t keys 1 to <n> (v alid softkeys depend on the num.
Advanced Operational Features 6-36 41-001343-02 REV04 – 05.2014 Examples There are two ways to format the XML key URI: For XML Post Messages <ExecuteItem URI="<XML Key URI>" />.
Advanced Operational Features 41-001343-02 REV04 – 05 .2014 6-37 Configuring “DNS Host ” Pre-caching Configuring DNS “Ser vice (SRV) Records” Pre- c aching In addition to using a host file t.
Advanced Operational Features 6-38 41-001343-02 REV04 – 05.2014 In the following example, both the priori ty and weight fields ar e used to pro vide a c ombination of load balancing and backup ser vice . Example sip dns srv1 name: _sip._ud p.example.
Advanced Operational Features 41-001343-02 REV04 – 05 .2014 6-39 Configuring DNS SRV R ecord Pre- caching 1. Using a text-based editing appl ication, open the aastra.cfg file. 2. Enter the parameter , “ sip dns srvX name ” , where “X” is a val ue from 1 to 4.
Advanced Operational Features 6-40 41-001343-02 REV04 – 05.2014 Configur able T ranspor t Protoc ol for SIP Ser vic es and RT CP Summar y Rep o r ts P aramete rs have bee n implemented allo wing administr ators the abil ity to independantly co nfigure the tr ansport proto- cols used by SIP services (e.
Advanced Operational Features 41-001343-02 REV04 – 05 .2014 6-41 When the username alphanumeric input order parameter is defined as “ 1 ” , the respective digi t will be av ailable as the first input option follow ed by upper case and then lower case letter s.
Advanced Operational Features 6-42 41-001343-02 REV04 – 05.2014 Active V oice- o ver-IP (V oIP ) Rec ording Active V oIP recording is suppor ted by the IP phones.
Advanced Operational Features 41-001343-02 REV04 – 05 .2014 6-43 00:53 402 Martin Croft L1 Lewis Button Drop Conf Xfer L1 Lewis Button 2. Dave Brundle 1.
Advanced Operational Features 6-44 41-001343-02 REV04 – 05.2014 Moreover , the phone w ill , by default, play a periodic audible beep tone through the selected audio path notifying users that their call is being recorded.
Advanced Operational Features 41-001343-02 REV04 – 05 .2014 6-45 The Executive Name must match the name that is configured in the use r’ s profile, separated by a space or comma.
Advanced Operational Features 6-46 41-001343-02 REV04 – 05.2014 colon (i.e. “#61;*61” or “#61;#71” r espectively). Irrespective of a defin ed or undefined key value , when the F ilt er softkey is pr essed, Ex ecutive Call F ilt ering will be a cti- vated and the softkey ’ s corresponding LED will be lit.
Advanced Operational Features 41-001343-02 REV04 – 05 .2014 6-47 For Pro gr am mab le Keys prgkey1 type: filter prgkey1 value: “#61;*61” prgkey1 line: 1 For T op So ft keys topsoftkey1 type: fil.
Advanced Operational Features 6-48 41-001343-02 REV04 – 05.2014 Configuring the F ilter Softkey on the Assistant’ s Phone Using the Configur ation F iles T o configure the Filt er softkeys on the Assistant ’ s phone using the configuratio n files, you must enter “ fil ter ” f or the key types.
Advanced Operational Features 41-001343-02 REV04 – 05 .2014 6-49 topsoftkey2 line: 1 For Expansion Module Softkeys expmod1 key1 type: filter expmod1 key1 label: Filter-Stefan expmod1 key1 value: 410.
Advanced Operational Features 6-50 41-001343-02 REV04 – 05.2014 Configuring the Initiate Call Softkey on the Assistant’ s P hone Using the Configuration F iles T o configure the Initiate Call Speeddial softkeys on the Assistan t’ s phone using the configuration files, you must en ter “ speeddial ” for the key types.
Advanced Operational Features 41-001343-02 REV04 – 05 .2014 6-51 topsoftkey1 value: “#64” topsoftkey1 line: 1 topsoftkey2 type: speeddial topsoftkey2 label: Init2 topsoftkey2 value: “#644052.
7-1 41-001343-02 REV04 – 05.2014 Chapter 7 Encrypted Files on the IP Phone About this Cha pter This chapter provides inf ormation about encr yption on the IP phones and pro vides methods an administrator can use to store encrypted files to a server .
Encrypted Files on the IP Phone 41-001343-02 REV04 – 05 .2014 7- 2 Encr ypted F iles on the IP Phone An encr yption feature f or the IP phone allows Service Providers the capability of storing encr ypted files on their ser ver to protect against unauthorized access and tampering of sensitive information (i.
Encrypted Files on the IP Phone 7-3 41-001343-02 REV04 – 05.2014 Procedure to Encr ypt Configur ation Files T o encr ypt the IP phone configuration files (using a Microsoft Windows OS): C:> anacrypt.exe -h Provides encryption of the configuration files used for the family of Aastra IP phones.
Encrypted Files on the IP Phone 41-001343-02 REV04 – 05 .2014 7- 4 F or firmware version 2.2.0 a nd above: C:> anacrypt -i -p 1234abcd or C:> anacrypt -i -p 1234abcd -v2 F or any firm ware v ersion: C:> anacrypt -i -p 1234abcd -v1 Exam ple 2 Encr ypting a single aastra.
Encrypted Files on the IP Phone 7-5 41-001343-02 REV04 – 05.2014 Configuring V endor Configuration F ile Encryption Use the following procedure to configure vendor configuration file encr yption on the IP Phone s .
41-001343-02 REV04 – 05.2014 8-1 Chapter 8 Upgrading the Firmware About this Chapter This chapter provides inf ormation ab out upgrading the IP phone firmware .
Upgrading the F irmware 8-2 41-001343-02 REV04 – 05.2014 Upgrading the F i rm ware The IP phones suppor t the protocols , TFTP , FTP , HT TP or HT TPS to download configuration files and upgrade firmware to the phones fr om a configura tion server .
Upgrading the Firmware 41-001343-02 REV04 – 05 .2014 8- 3 Use the fo llowing pr ocedur e to manuall y update the fi rmwar e on your phon e from the spec ified configurat ion server . Aastr a W eb UI 1. Click o n Adv anced Settings->Firm war e Update.
Upgrading the F irmware 8-4 41-001343-02 REV04 – 05.2014 Using the Restar t F eature Restar ting the phone forces the phone to check for both firmware and configuration files stored on the configur ation ser v er . Restarting the Phone Using the IP Phone UI 4.
Upgrading the Firmware 41-001343-02 REV04 – 05 .2014 8- 5 Restarting the Phone Using the Aastra W eb UI Using the Auto-Resync F eature The auto-resync f eatur e on the IP phones al lows an administr ator to enable the phone t o be updated aut omatically onc e a day at a specific time in a 2 4-hour period if the files on the server have changed.
Upgrading the F irmware 8-6 41-001343-02 REV04 – 05.2014 In the Aastra W eb UI, yo u can set th e following parameters at the path A dvanc ed Settings->Configur ation Server->Auto- Resync : .
Upgrading the Firmware 41-001343-02 REV04 – 05 .2014 8- 7 Enabling Auto-Resync Using the Aastra W eb UI Use the fo llowing pr ocedur e to enable aut o-resync for the phones in your network. Aastr a W eb UI 1. Click o n Adv anced Settings->Configur a tion Server->A uto-Resync.
9-1 41-001343-02 REV04 – 05.2014 Chapter 9 T roubleshooting About this Cha pter This chapter describes tasks that a system administrat or can per f orm on the IP phones for troubleshooting purposes. It also includes answers to questions yo u may have while using the IP phones .
Troubleshooting 41-001343-02 REV04 – 05 .2014 9- 2 Tr o u b l e s h o o t i n g This section describes tasks that a system administrator can perform on the IP phones for troubleshooting purposes .
Troubleshooting 9-3 41-001343-02 REV04 – 05.2014 Setting V alues for the Module/D ebu g Lev els There are 6 debug lev els for the modules . Each debug level has a value you can use t o turn individual levels ON and OFF . The f ollowing table iden tifies these debug lev els and their val ues.
Troubleshooting 41-001343-02 REV04 – 05 .2014 9- 4 Exam ple 3 log module rtpt: 0 log module ind: 65535 In the above example, all debug levels are OFF for the Rea l T i me T ransport mo dule . All debug levels are ON for the indica- tor module. Y ou can set the M odule/Debug L evels using th e configuration files or the Aastra W eb UI.
Troubleshooting 9-5 41-001343-02 REV04 – 05.2014 Performing T roublesho oting T asks Use the following procedures to per form troubleshooting on the IP phone via the configuration files or the Aastra Web UI.
Troubleshooting 41-001343-02 REV04 – 05 .2014 9- 6 Reference F or information that describes solutions to most common problems using the IP phones, see the nex t section, “T r o ub l e - shooting Solution s ” on page9-12.
Troubleshooting 9-7 41-001343-02 REV04 – 05.2014 Enabling/Disabling W a tchDog Use the f ollowing pr ocedur e to enable/disabl e the W atchDog . Use the f ollowing pr ocedur e to enable/disabl e the W atchDog task f or the IP Phon es using the Aastra W eb UI.
Troubleshooting 41-001343-02 REV04 – 05 .2014 9- 8 Error Messages Display An Administrator can view gen erated error messages that may have occurred during star tup or reboot of the IP Phones. The IP Phone UI has a sel ection on the Phon e Status page called, “ Error Messages ” at the location, Option s->Phone Status- >Error Messages .
Troubleshooting 9-9 41-001343-02 REV04 – 05.2014 Viewing the Error Messages Using the Aastra W eb UI Use the f ollowing pr ocedur e to view the error messa ges, if any , that generated during star tup.
Troubleshooting 41-001343-02 REV04 – 05 .2014 9-10 The follo wing table identifies the methods you can use to r etr ieve support information from the phone to the pre -de fined ser ver when the above configuration parameters are enabled.
Troubleshooting 9-11 41-001343-02 REV04 – 05.2014 Generating and Sending Suppor t Information from the Aastra W eb UI Use the following procedure to generate and send Sup port I nf ormation files to the ser v er .
Troubleshooting Solutions 41-001343-02 REV04 – 05 .2014 9-12 T roubleshooting Solutions Des cr ip t io n This section describes solutions to some most common problems that ca n occur while using the IP phones.
Troubleshooting Solutions 9-13 41-001343-02 REV04 – 05.2014 Why does m y phone display "Bad Encrypted Config"? The IP phone displays "Bad Encr ypted Config" because e ncr ypted configuration files are enabled but the decr yption proc ess has failed.
Troubleshooting Solutions 41-001343-02 REV04 – 05 .2014 9-14 How do I restar t the IP phone? IP Phone UI 1. Press on the pho ne to enter the Options Li st. 2. Select Restart Phone . 3. Fo r 3-Line L CD Displays: Press # to conf irm. Note: T o cancel the Restar t, pr ess the 3 key .
Troubleshooting Solutions 9-15 41-001343-02 REV04 – 05.2014 How do I set the IP phone to f actor y default? IP Phone UI 1. Press on the p hone to enter the Options L ist. 2. Select Administra tor Menu and enter your Administrator Password (defaul t is 22222 ).
Troubleshooting Solutions 41-001343-02 REV04 – 05 .2014 9-16 How do I er ase the phone’ s local c onfigur ation? Aastr a W eb UI 1. Click o n Opera tion->Reset->C urrent Settings. 2. In the " Restore to F ac tory Defaults " field, click Restore .
Troubleshooting Solutions 9-17 41-001343-02 REV04 – 05.2014 How to reset a user’ s password? 4. Select Eras e Local Confi g . The “ Erase Loc al Configur ation? ” prompt display s. 5. Select Ye s or press the Reset softkey to erase th e local configuration.
Troubleshooting Solutions 41-001343-02 REV04 – 05 .2014 9-18 4. Enter the current user password in the te xt box and press the <Enter> key on the keyboard. 5. Press the <Ne w Passw ord> field . 6. Enter the new user password in the text box and pr ess the <Enter> key on the keyboard .
Troubleshooting Solutions 9-19 41-001343-02 REV04 – 05.2014 How do I lock and unlock the phone? Fo r 6739i: Fo r 6867i: IP Phone UI Lock the phone: 1. Pre ss on the phone to enter the Options List. 2. Select Phone Lock. The prompt, “ L ock the phone ?” displays.
Troubleshooting Solutions 41-001343-02 REV04 – 05 .2014 9-20 2. Select Lock > Phone Lock. The prompt, “ Loc k th e p hon e ?” displays. 3. Select Ye s or press the Lock sof tkey to lock the phon e. Unlock the phone: 1. Press on the phone to enter the Options List.
A-1 41-001343-02 REV04 – 05.2014 Appendix A Configuration Parameters About this Ap pendix This appendix describes the paramet ers you can set in the co nfiguration files for the IP ph ones. The configuration files include aastra.c fg , <model>.
About this Appendix 41-001343-02 REV04 – 05 .2014 A-2 Backlight Mode Sett ings pageA-53 Brightness Lev el Settings pageA-54 Background Im age on Idle Screen pageA-55 Configurable Home/Idle .
About this Appendix A-3 41-001343-02 REV04 – 05.2014 LLDP-MED and ELIN Settings pageA-112 Missed Calls Indicator Settings pageA-114 XML Settings pageA-114 Act ion UR I Set tings pageA-11.
About this Appendix 41-001343-02 REV04 – 05 .2014 A-4 Pa rk an d P ic ku p S et ti n gs pageA-154 Softkey/Progr ammable Key/Keypad Key/F eatur e Key/Expansion Module Key/Hard Key P aramete rs pag.
About this Appendix A-5 41-001343-02 REV04 – 05.2014 Ignore Out of Orde r SIP Requests pageA-212 Optional “ Allow ” and “ Allow-Event” Headers pageA-212 P-Ass erted Identity (P AI) pag.
Setting Parameters in Configuration Files 41-001343-02 REV04 – 05 .2014 A-6 Setting Par ameters in C onfiguration F iles Y ou can set specific configuration parameters in the configuration files for conf iguring you IP phone. The aastr a.cfg, <model> .
Operational, Basic, an d Advanced Parameters A-7 41-001343-02 REV04 – 05.2014 Simplified IP Phone UI Options Menu Para met er – options simple menu Configuration Files aastra.cfg, <model>.cf g, <mac>.cfg Descrip tion All ows y ou to ena ble a sim pli fie d op tio ns me nu o r en abl e the ful l me nu o n th e IP Phon e UI.
Operational, Basic, and Advanced Parameters 41-001343-02 REV04 – 05 .2014 A-8 Network Settings Description F or 6867i Wa r ni n g : When using the simplified menu, yo u cannot change the Network settings from the IP Phone UI.
Operational, Basic, an d Advanced Parameters A-9 41-001343-02 REV04 – 05.2014 Para met er – ip Configura tion Files aastra.cfg, <mode l>.cfg, <mac>.cfg Descrip tion This p arameter ass igns a sta tic IP addr ess to the IP phone device.
Operational, Basic, and Advanced Parameters 41-001343-02 REV04 – 05 .2014 A-10 Para met er – dns1 Con figu rati on Fil es aastra.cfg, <model>.cfg, <mac>.cfg Description P rimary DNS server IP address. F or any of the IP address setting s on the IP phone a domain name value can be entered instead of an IP address.
Operational, Basic, an d Advanced Parameters A-11 41-001343-02 REV04 – 05.2014 Para met er – ethernet por t 1 C onfiguration F iles aastra.cfg, <model>.cfg , <mac>.cfg Descrip tion The send (T X) and receive (RX) method t o use on Ethernet port 1 to transmit and receive data over the LA N.
Operational, Basic, and Advanced Parameters 41-001343-02 REV04 – 05 .2014 A-12 DHCP Option Settings Option 12 Option 77 Option 120 Para met er – hostname Configuration Files aastra.cfg, <model>. cfg , <mac>.cfg Description Specifies the hostname DHCP Option 12 th at the phone sends with the DHCP Request packet.
Operational, Basic, an d Advanced Parameters A-13 41-001343-02 REV04 – 05.2014 Options 159 and 160 - DHCP O ption Override Options 132 - T ransfer VLAN ID Assignment Using DHCP Para met er – dhcp config option override Co nfig urat ion Files aastra.
Operational, Basic, and Advanced Parameters 41-001343-02 REV04 – 05 .2014 A-14 Passw ord Settings Para met er – admin password Configuration Files aastra.cfg, <model>.cfg , <mac>.cfg Description Allo ws you to set a new administ rator password for the IP phon e.
Operational, Basic, an d Advanced Parameters A-15 41-001343-02 REV04 – 05.2014 Emergency Dial Plan Settings Emergency Call Behavior Settings Para met er – emergency dial plan Configur ation Files aastra.
Operational, Basic, and Advanced Parameters 41-001343-02 REV04 – 05 .2014 A-16 User Dial Plan Setting Aastra W eb UI Settings Configur ation Ser ver Settings Para met er – sip user parameter dial plan Configuration Files aastra.cfg, <model>.
Operational, Basic, an d Advanced Parameters A-17 41-001343-02 REV04 – 05.2014 Para met er – tftp ser ver Configuration Files aastra.cfg, <mode l>.cfg, <mac>.cfg Descrip tion The TFTP server’ s IP address. If DHCP is enabled and the DHCP server provides the inf or- mation, this field is automatically populated.
Operational, Basic, and Advanced Parameters 41-001343-02 REV04 – 05 .2014 A-18 Para met er – alternate tftp pat h Configura tion F iles aastra.cfg, <mode l>.cfg, <mac>.cfg Description Specifies a path name f or which the configuration files reside on an alternate TFTP server for downloading to the IP Phone.
Operational, Basic, an d Advanced Parameters A-19 41-001343-02 REV04 – 05.2014 Para met er – ftp path Configuration Files aastra.cfg, <model>. cfg , <mac>.cfg Descrip tion Specifies a path name for which the configurat ion files reside on an FTP server for down- loading to the IP Phone.
Operational, Basic, and Advanced Parameters 41-001343-02 REV04 – 05 .2014 A-20 Para met er – http server Con fig urati on Fi les aastra.cfg, <model> .cfg, <mac>.cfg Description The HTTP ser ver’ s IP address. This will beco me effective after this configuration file has been downloaded into the phone.
Operational, Basic, an d Advanced Parameters A-21 41-001343-02 REV04 – 05.2014 Para met er – https server Configura tion Files aastra.cfg, <model>.cf g, <mac>.cf g Descrip tion The HTTPS ser ver’ s IP address . This will become effective after this configuration file has been downloaded into the phone.
Operational, Basic, and Advanced Parameters 41-001343-02 REV04 – 05 .2014 A-22 Para met er – auto resync mode Con fig urat ion Fi les aastra.cfg, <model>.
Operational, Basic, an d Advanced Parameters A-23 41-001343-02 REV04 – 05.2014 Para met er – auto resync tim e Configuration Files aastra.cfg, <model>. cfg , <mac>.cfg Descrip tion Sets the time of day in a 24-hou r period for the IP phone to be automatically updated .
Operational, Basic, and Advanced Parameters 41-001343-02 REV04 – 05 .2014 A-24 Multiple Configur ation Ser v er Settings Additional Information The director y files, language packs, TLS cer tificate files, 802. 1x cer tificate files, and HT TPS files can also be downloaded to the phone from a server other than the configuration server .
Operational, Basic, an d Advanced Parameters A-25 41-001343-02 REV04 – 05.2014 Network Address T ranslation (NA T ) S ettings Para met er – sip nat ip Configuration Files aastra.cfg, <model>. cfg , <mac>.cfg Descrip tion IP address of the netw ork device that enfor ces NA T .
Operational, Basic, and Advanced Parameters 41-001343-02 REV04 – 05 .2014 A-26 Rpor t S etting Loc al SIP UDP/TCP P or t Setting Para met er – sip rport Configur atio n Files aastra.cfg, <mode l>.cfg, <mac>.cfg Description Allows y ou to enable (1) or disable (0) the use of Rpor t on the IP phone.
Operational, Basic, an d Advanced Parameters A-27 41-001343-02 REV04 – 05.2014 Loc al SIP TLS Port SIP STUN Par ameters Para met er – sip local tl s port C onfigura tion Files aastra.cfg, <model>.cf g, <mac>.cf g Descrip tion Specifies the local sourc e port (SIPS/TLS) from which the phone sends SIP messages .
Operational, Basic, and Advanced Parameters 41-001343-02 REV04 – 05 .2014 A-28 SIP TURN Par ameters Para met er – sip stun port Configuratio n Files aastra.
Operational, Basic, an d Advanced Parameters A-29 41-001343-02 REV04 – 05.2014 Para met er – sip turn por t C onfiguration F iles aastra.cfg, <model>.cf g, <mac>.cf g Descrip tion P ort number of the TURN server (also known as Tr aversal Us ing Relay NA T ).
Operational, Basic, and Advanced Parameters 41-001343-02 REV04 – 05 .2014 A-30 SIP K e ep Aliv e Supp ort HTTPS C li ent and Se rver Set ti ngs Para met er – sip keepaliv e timer Configur ation F iles aastra.
Operational, Basic, an d Advanced Parameters A-31 41-001343-02 REV04 – 05.2014 HT TPS Ser ver C er tific ate V alidation S ettings Para met er – https block http post xml C onfiguration F iles aastra.cfg , <model>.cfg , <mac>.cf g Descrip tion Enables or disables the blocking of XML scripts from HTTP POST s.
Operational, Basic, and Advanced Parameters 41-001343-02 REV04 – 05 .2014 A-32 Para met er – https val idate expires Configuration Files aastra.cfg, <model>. cfg , <mac>.cfg Description Enables or disables the HTTPS validation of the expiration of the certificates.
Operational, Basic, an d Advanced Parameters A-33 41-001343-02 REV04 – 05.2014 Para met er – https user certific ates Conf igur atio n File s aastra.cfg, <model> .cfg, <mac>.cfg Descrip tion Specifies a file name f or a .PEM file located on the c onfiguration server .
Operational, Basic, and Advanced Parameters 41-001343-02 REV04 – 05 .2014 A-34 V ir tual L ocal Area Network (VL AN) Settings Global P aramet ers Para met er – tagging ena bled Configur ation F iles aastra.cfg, <model>.cf g, <mac>.cf g Description Enable s or disables VLAN on the IP phones.
Operational, Basic, an d Advanced Parameters A-35 41-001343-02 REV04 – 05.2014 LAN Por t (Etherne t Port 0) Parameters Para met er – vlan id Configuration Fi les aastra.cfg, <model>.cfg , <mac>.cfg Descrip tion Allows you to configure a VLAN ID that associ ates with the ph ysical Ethernet P ort 0 (LAN port).
Operational, Basic, and Advanced Parameters 41-001343-02 REV04 – 05 .2014 A-36 The following table identifies the defa ult DSCP-to-priority mapping structure. PC Port (Ethernet Port 1) Paramete rs DSCP Range DSCP Priority 0-7 0 8-15 1 16-23 2 24-31 3 32-39 4 40-47 5 48-55 6 56-63 7 Para met er – vlan id port 1 Con figu rati on Fi les aastra.
Operational, Basic, an d Advanced Parameters A-37 41-001343-02 REV04 – 05.2014 RTCP Su mma r y Rep or t s Global Parameter s Para met er – qos eth port 1 priority Configur ation F iles aastra.cfg, <model>.cf g, <mac>.cf g Descrip tion Specifies the priority value used for passing VLAN packets through to a PC via P ort 1.
Operational, Basic, and Advanced Parameters 41-001343-02 REV04 – 05 .2014 A-38 Line P arameter s Para met er – sip rtcp summar y report collector port Configur ation F iles aastra.cfg , <model>.cfg , <mac>.cf g Description Specifies the port address of the hostname ser ver r eceiving the RTCP summary reports.
Operational, Basic, an d Advanced Parameters A-39 41-001343-02 REV04 – 05.2014 T ype of Ser vic e ( T oS)/DSCP Settings Para met er – sip lineN rtcp summar y report col- lector po rt (N is a line number from 1 to 9) Configuration F iles aastra.cfg, <model>.
Operational, Basic, and Advanced Parameters 41-001343-02 REV04 – 05 .2014 A-40 Tim e a nd D at e S et tin gs Para met er – time format C onfiguration F iles aastra.cfg, <model> .cfg, <mac>.cfg Description This parameter changes the time to 12 hour or 24 hour format.
Operational, Basic, an d Advanced Parameters A-41 41-001343-02 REV04 – 05.2014 Time Z one Name Para met er – time zone nam e Configur ation F iles aastra.cfg, <model>.cf g, <mac>.cf g Descrip tion Assigns a time zone name to the time server .
Operational, Basic, and Advanced Parameters 41-001343-02 REV04 – 05 .2014 A-42 Time Zone Name/Time Zone Code T able Time Zone Name Ti me Zon e Co de AD-Andorra AE-Dubai AG-Ant igua AI-Anguill a AL -.
Operational, Basic, an d Advanced Parameters A-43 41-001343-02 REV04 – 05.2014 CA-Newf oundlan d CA-Atlantic CA-East ern CA-Saskat chewan CA-Centr al CA-Moun tain CA-Pacific CA- Y ukon CH-Zurich CK-.
Operational, Basic, and Advanced Parameters 41-001343-02 REV04 – 05 .2014 A-44 LC -S t L uc i a LI-V aduz LT - V i l n i u s L U-Lux embour g LV - R i g a AST CET EET CET EET MC-Monaco MD- Chisinau .
Operational, Basic, an d Advanced Parameters A-45 41-001343-02 REV04 – 05.2014 Ti me S er ve r S e tt in g s SA-Saudi Arabia SE-Stockholm SG-Singapore SI-Ljubljana SK-Bratisla va SM-San Marino SR-Pa.
Operational, Basic, and Advanced Parameters 41-001343-02 REV04 – 05 .2014 A-46 Para met er – time server1 Configuratio n F iles aastra.cfg, <model>.cfg, <mac>.cfg Description T he primary time ser v er's IP address or qual if ied domain name.
Operational, Basic, an d Advanced Parameters A-47 41-001343-02 REV04 – 05.2014 Custom T ime Z one and DST Settings Note: T o use the parameters in this sec tion, the “ time zone name ” parameter must be set to “ Cu s to m ”. S e e pageA-41 for more info rmation.
Operational, Basic, and Advanced Parameters 41-001343-02 REV04 – 05 .2014 A-48 Absolu te T ime Para met er – dst minutes C onfiguration F iles aastra.cfg, <mode l>.cfg, <mac>.cfg Description T he number of minutes to add during Daylight Saving Time.
Operational, Basic, an d Advanced Parameters A-49 41-001343-02 REV04 – 05.2014 Para met er – dst end month Configur ation F iles aastra.cfg , <model>.cfg , <mac>.cf g Descrip tion The month that DST ends. V alid values are 1 to 12 (Janua ry to December).
Operational, Basic, and Advanced Parameters 41-001343-02 REV04 – 05 .2014 A-50 Relative Time Para met er – dst end hour Configuration Fi les aastra.cfg, <mode l>.cfg, <mac>.cfg Description T he hour that DST ends. V alid values ar e an integer from 0 (midnight) to 23.
Operational, Basic, an d Advanced Parameters A-51 41-001343-02 REV04 – 05.2014 Para met er – dst start week Configur ation F iles aastra.cfg , <model>.cfg , <mac>.cf g Descrip tion The week in the specifie d month in which DST starts. Valid value is a positive or nega- tive integer f rom 1 to 5.
Operational, Basic, and Advanced Parameters 41-001343-02 REV04 – 05 .2014 A-52 Para met er – dst start day Configuration Files aastra.cfg, <mode l>.cfg, <mac>.cfg Description T he day of the specified week in the specified month that D ST starts on.
Operational, Basic, an d Advanced Parameters A-53 41-001343-02 REV04 – 05.2014 Backlight Mode Settings Para met er – dst end hour Configuration F iles aastra.cfg , <model>.cfg , <mac>.cf g Descrip tion The hour that DST ends. V alid values are an integer from 0 (midnight) to 23.
Operational, Basic, and Advanced Parameters 41-001343-02 REV04 – 05 .2014 A-54 Brightness Le vel Settings Note: Applicable to the 6739i and 6867i IP Pho nes only . Para met er – bl on time Configura tion Files aastra.cfg, <mode l>.cfg, <mac>.
Operational, Basic, an d Advanced Parameters A-55 41-001343-02 REV04 – 05.2014 Back ground Image on Idle Screen Configurable Home/Idle Screen Mo des Note: Applicable to the 6739i an d 6867i IP Phones only . Para met er – backgr ound image Configur ation F iles aastra.
Operational, Basic, and Advanced Parameters 41-001343-02 REV04 – 05 .2014 A-56 Pic ture ID F eature DHSG Settings Note: Applicable to the 6739i and 6867i IP Pho nes only . Para met er – image server uri Configura tion Files aastra.cfg, <model>.
Operational, Basic, an d Advanced Parameters A-57 41-001343-02 REV04 – 05.2014 Bluetooth Sup por t Settings W ideband Audio Equ alizer Settings Note: Applicable to the 6 739i IP Phone on ly . Para met er – audio bluetooth Configuration Files aastra.
Operational, Basic, and Advanced Parameters 41-001343-02 REV04 – 05 .2014 A-58 Live Dialpad Settings SIP Loc al Dial Plan Settings Para met er – live dialpad Configura tion Files aastra.cfg, <model> .cfg, <mac>.cfg Description T urns the “Live Dialpad” feature ON or OFF .
Operational, Basic, an d Advanced Parameters A-59 41-001343-02 REV04 – 05.2014 Para met er – sip dial plan terminator Configur ation F iles aastra.cfg, <mode l>.cfg, <mac>.cfg Descrip tion Specifies whether or not pr essing the hash/pound (i.
Operational, Basic, and Advanced Parameters 41-001343-02 REV04 – 05 .2014 A-60 SIP Outbound Sup por t Contac t Header Matching Para met er – sip outb ound suppor t Configuration Files aastra.
Operational, Basic, an d Advanced Parameters A-61 41-001343-02 REV04 – 05.2014 SIP Basic, Global Settings SIP Global Authentic ation Settings Para met er – sip screen na me Con figu rati on Fi les aastra.cfg, <model> .cfg, <mac>.cfg Descrip tion Used to display text on the screen of the phone.
Operational, Basic, and Advanced Parameters 41-001343-02 REV04 – 05 .2014 A-62 Para met er – sip display name Configuration Files aastra.cfg, <model>.cf g, <mac>.cf g Description U sed in the display name field of the Fro m SIP header field.
Operational, Basic, an d Advanced Parameters A-63 41-001343-02 REV04 – 05.2014 Para met er – sip bla number Configuration F iles aastra.cfg, <model> .cfg, <mac>.cfg Descrip tion Allows you to assign a phone number that is shared across all IP phones.
Operational, Basic, and Advanced Parameters 41-001343-02 REV04 – 05 .2014 A-64 Call W a iting Settings Para met er – call w aiting Configura tion Files aastra.cfg, <model>.cf g, <mac>.cf g Description Allow s you to enable or disable Call Waiting on the IP phone.
Operational, Basic, an d Advanced Parameters A-65 41-001343-02 REV04 – 05.2014 SIP Global Network Settings Para met er – call waiting tone period Co nfi gura tion File s aastra.
Operational, Basic, and Advanced Parameters 41-001343-02 REV04 – 05 .2014 A-66 Para met er – sip backup proxy ip Configuration F iles aastra.cfg, <model> .cfg, <mac>.cfg Description The IP addr ess of the backup SIP pr oxy server for which the IP phone uses when the pri- mary SIP proxy is unavailable.
Operational, Basic, an d Advanced Parameters A-67 41-001343-02 REV04 – 05.2014 Para met er – sip registrar ip Co nfi gura tion File s aastra.cfg, <model>.cfg, <mac>.cfg Descrip tion The addr ess of the registr ar for which the IP phone uses to send REGISTER requ ests.
Operational, Basic, and Advanced Parameters 41-001343-02 REV04 – 05 .2014 A-68 Backup Outbound Prox y ( Global Settings) Para met er – sip registr ation period Configur ation Fi les aastra.cfg, <mode l>.cfg, <mac>.cfg Description The requested r egistration period, in seconds, from the registrar .
Operational, Basic, an d Advanced Parameters A-69 41-001343-02 REV04 – 05.2014 SIP Basic, P er-Line Settings The follo wing parameters are SIP pe r-line settings .
Operational, Basic, and Advanced Parameters 41-001343-02 REV04 – 05 .2014 A-70 Para met er – sip lineN user name (N is a line number from 1 to 9) Configur ation F iles aastra.cfg, <model>.cf g, <mac>.cf g Description U sed in the name field of the SIP URI for the IP phone and f or regist ering the IP phone at the regist rar .
Operational, Basic, an d Advanced Parameters A-71 41-001343-02 REV04 – 05.2014 Para met er – sip lineN password (N is a line number from 1 to 9) Configur ation F iles aastra.cfg, <model>.cf g, <mac>.cfg Descrip tion The passw ord that will be used to registe r at the registrar .
Operational, Basic, and Advanced Parameters 41-001343-02 REV04 – 05 .2014 A-72 Para met er – sip lineN mode (N is a line number from 1 to 9) Configuration Files aastra.cf g, <model> .cfg , <mac>.cf g Description Allo ws you t o configure the mode of the line .
Operational, Basic, an d Advanced Parameters A-73 41-001343-02 REV04 – 05.2014 SIP Per-Line C all W aiting Setting SIP Pe r-Line Networ k Settings Para met er – sip lineN call waiting (N is a line number from 1 to 9) Configur atio n Files aastra.cfg, <mode l>.
Operational, Basic, and Advanced Parameters 41-001343-02 REV04 – 05 .2014 A-74 Para met er – sip lineN proxy por t (N is a line number from 1 to 9) Configur ation F iles aastra.
Operational, Basic, an d Advanced Parameters A-75 41-001343-02 REV04 – 05.2014 Para met er – sip lineN outbound proxy port (N is a line number from 1 to 9) Configura tion Files aastra.cfg , <model>.cfg , <mac>.cf g Descrip tion The pro xy por t on the pro xy server to which the IP phone sends all SIP messages.
Operational, Basic, and Advanced Parameters 41-001343-02 REV04 – 05 .2014 A-76 Para met er – sip lineN backup registrar ip (N is a line number from 1 to 9) Configur ation F iles aastra.
Operational, Basic, an d Advanced Parameters A-77 41-001343-02 REV04 – 05.2014 Backup Outbound Pro x y (P er-line Settings) BL A Suppor t for MWI Para met er – sip lineN backup outbound proxy (N is a line number from 1 to 9) Configura tion Files aastra.
Operational, Basic, and Advanced Parameters 41-001343-02 REV04 – 05 .2014 A-78 Shared C all Appear anc e (S CA) Call Bridgi ng Global Setting Per-Line Setting Para met er – sip sca bridg ing Configura tion Files aastra.cfg , <model>.cfg , <mac>.
Operational, Basic, an d Advanced Parameters A-79 41-001343-02 REV04 – 05.2014 Centralize d Conferencin g Setti ngs Global Setting Per-Line Settin g Para met er – sip centraliz ed conf Configur ation F iles aastra.cfg, <model>.cf g, <mac>.
Operational, Basic, and Advanced Parameters 41-001343-02 REV04 – 05 .2014 A-80 Custom A d-Hoc Conferenc e SIP Join F eature for 3- W ay Conferenc e Conferenc e/T ransfer in Live Dial Mode Para met er – custom adhoc confer ence Configura tion Files aastra.
Operational, Basic, an d Advanced Parameters A-81 41-001343-02 REV04 – 05.2014 HT TP/HT TPS Authentic ation Supp or t for Broadsoft CMS Para met er – http digest username Configur ation F iles aastra.cfg, <model>.cf g, <mac>.cf g Descrip tion Specifies the username to use for HTTP/HT TPS digest authentication.
Operational, Basic, and Advanced Parameters 41-001343-02 REV04 – 05 .2014 A-82 Ad v an ced SIP Se tti ngs Para met er – sip explicit mwi subscription Configuration F iles aastra.
Operational, Basic, an d Advanced Parameters A-83 41-001343-02 REV04 – 05.2014 Para met er – sip session timer Configuration Files aastra.cfg, <model>. cfg , <mac>.cfg Descrip tion The time , in seconds, that the IP phone uses to send pe riodic re- INVITE requests to keep a session aliv e.
Operational, Basic, and Advanced Parameters 41-001343-02 REV04 – 05 .2014 A-84 Para met er – sip transpor t protocol Configura tion F iles aastra.cfg, <mode l>.cfg, <mac>.cfg Description The protocol that the IP phone uses to se nd out SIP messages.
Operational, Basic, an d Advanced Parameters A-85 41-001343-02 REV04 – 05.2014 Para met er – sip registration renewal timer Configuration Files aastra.cfg, <model>.cf g, <mac>.cfg Descrip tion The thr eshold value, in sec onds, prior to ex pi ration, that the phone renews registrations.
Operational, Basic, and Advanced Parameters 41-001343-02 REV04 – 05 .2014 A-86 Para met er – sip blf subscription period Configuration F iles aastra.cfg, <model>.cfg, <mac>.cfg Description T he requested duration, in seconds, befor e th e BLF subscription times out.
Operational, Basic, an d Advanced Parameters A-87 41-001343-02 REV04 – 05.2014 Missed Call Summar y Subscription Settings Global Parameter s Para met er – sip missed c all summary subscript ion Configur atio n Files aastra.cfg, <mode l>.cfg, <mac>.
Operational, Basic, and Advanced Parameters 41-001343-02 REV04 – 05 .2014 A-88 Per-Line Paramete r As-F eature-E vent Subscription Settings Para met er – sip lineN missed call summary subscription (N is a line number from 1 to 9) Configuration F iles aastra.
Operational, Basic, an d Advanced Parameters A-89 41-001343-02 REV04 – 05.2014 T ranspor t Lay er Securit y (TLS) S ettings T o c onfigure TLS, you must enter the “ sip transport protocol ” parameter with a value of “ 4 ” ( TLS). See the “ sip transport protocol” description on pageA-8 4 .
Operational, Basic, and Advanced Parameters 41-001343-02 REV04 – 05 .2014 A-90 Para met er – sips root and intermediate certificates Configura tion Files aastra.
Operational, Basic, an d Advanced Parameters A-91 41-001343-02 REV04 – 05.2014 Para met er – sips loca l certificat e Configuration F iles aastra.cfg , <model>.cfg , <mac>.cf g Descrip tion Allow s you to specify the Loca l Certificate file to use when the phone uses the TLS trans - port protocol t o setup a call.
Operational, Basic, and Advanced Parameters 41-001343-02 REV04 – 05 .2014 A-92 Para met er – sips private k ey Configuration Fi les aastra.cfg, <mode l>.cfg, <mac>.cfg Description Allow s you to specify a P rivate Key file to use when the phone uses the TLS transport pro- tocol to setup a call.
Operational, Basic, an d Advanced Parameters A-93 41-001343-02 REV04 – 05.2014 Para met er – sips trusted certificates Configuration F iles aastra.cfg , <model>.cfg , <mac>.cf g Descrip tion Allows you to specify th e T rusted Certi ficate files to us e when the phone uses the TLS transport protocol t o setup a call.
Operational, Basic, and Advanced Parameters 41-001343-02 REV04 – 05 .2014 A-94 802.1x Supp or t Settings Use the following parameters to con figure the 802.
Operational, Basic, an d Advanced Parameters A-95 41-001343-02 REV04 – 05.2014 Para met er – identity Configuration F iles aastra.cfg, <model>.cf g, <mac>.cf g Descrip tion Specifies the identity or username used for authenticating the pho ne.
Operational, Basic, and Advanced Parameters 41-001343-02 REV04 – 05 .2014 A-96 Para met er – 802.1x root and inte rmediate certificates Configur atio n Files aastra.cfg, <mode l>.cfg, <mac>.cfg Description Specifies the file name that contains the r oot and intermediate certificates related to the local cer tificate .
Operational, Basic, an d Advanced Parameters A-97 41-001343-02 REV04 – 05.2014 Para met er – 802.1x lo cal certificate Configuration F iles aastra.cfg, <model>.cf g, <mac>.cf g Descrip tion Specifies the file name that contains the local certificate.
Operational, Basic, and Advanced Parameters 41-001343-02 REV04 – 05 .2014 A-98 Para met er – 802.1x trusted certificates Configura tion Fil es aastra.cfg, <mode l>.cfg, <mac>.cfg Description Specifie s the file name that co ntains the trusted certificates.
Operational, Basic, an d Advanced Parameters A-99 41-001343-02 REV04 – 05.2014 RTP , Codec, D TMF Global S ettings Global Settings Para met er – sip rtp por t Configur ation F iles aastra.cfg, <model>.cf g, <mac>.cf g Descrip tion Indicates the port through which the RTP packets are sent.
Operational, Basic, and Advanced Parameters 41-001343-02 REV04 – 05 .2014 A-100 Para met er – sip amr codec mode set Configura tion Files aastra.cfg, <model> .cfg <mac>.cfg Description Specif ies the list of mode sets supported and also the pref erred mode to use if multiple modes are suppor ted by both sides.
Operational, Basic, an d Advanced Parameters A-101 41-00 1343-02 REV04 – 05.2014 Para met er – sip cust omized codec Configuration F iles aastra.cfg, <model>.cf g, <mac>.cfg Descrip tion Specifies a customized c odec prefer ence list which al lows y ou to select the pref erred codecs f or this IP phone.
Operational, Basic, and Advanced Parameters 41-001343-02 REV04 – 05 .2014 A-102 Para met er – sip dtmf method Configura tion Files aastra.cfg, <mode l>.cfg, <mac>.cfg Description Sets the Dual-tone mul tifrequency (DTMF) meth od to use on the IP phone.
Operational, Basic, an d Advanced Parameters A-103 41-00 1343-02 REV04 – 05.2014 Per-Line Settings Para met er – sip remove silence sup pression offer Configur ation F iles aastra.
Operational, Basic, and Advanced Parameters 41-001343-02 REV04 – 05 .2014 A-104 Autodial Settings Global Settings Per-Line Settings Para met er – sip autodial number C onfigura tion F iles aastra.
Operational, Basic, an d Advanced Parameters A-105 41-00 1343-02 REV04 – 05.2014 V oicemail Settings Para met er – sip lineN autodial timeout (N is a line number from 1 to 9) Configur ation F iles aastra.
Operational, Basic, and Advanced Parameters 41-001343-02 REV04 – 05 .2014 A-106 SCA V oicemail Indicat or Settings Para met er – sip vmail Configura tion Files aastra.cfg, <mode l>.cfg, <mac>.cfg Description Specifies the phone number of the v oicemail system co nnected to the sip account.
Operational, Basic, an d Advanced Parameters A-107 41-00 1343-02 REV04 – 05.2014 Director y Settings Para met er – directory 1 Configur ation F iles aastra.cfg, <model>.cf g, <mac>.cf g Descrip tion The name of a directory list that you can download fr om the configuration ser ver .
Operational, Basic, and Advanced Parameters 41-001343-02 REV04 – 05 .2014 A-108 Para met er – directory 2 Config uration Files aastra.cfg, <model>.cfg , <mac>.cfg Description The name of a directory list that you can download from the configuration ser ver .
Operational, Basic, an d Advanced Parameters A-109 41-00 1343-02 REV04 – 05.2014 Customizable Director y List K ey Cal le rs Li st S e tti ng s Para met er – directory digits match Configur ation F iles aastra.cfg, <model>.cf g, <mac>.
Operational, Basic, and Advanced Parameters 41-001343-02 REV04 – 05 .2014 A-110 Customizable C allers List and Ser vices K ey Call F or ward Settings Para met er – services script Configura tion Files aastra.
Operational, Basic, an d Advanced Parameters A-111 41-00 1343-02 REV04 – 05.2014 Cal l For w a rd K ey M od e S e tti ng s Example: The following is an example of configur ing th e CFWD key mode in .
Operational, Basic, and Advanced Parameters 41-001343-02 REV04 – 05 .2014 A-112 PIN Sup pression LLDP-MED and ELIN Settings Para met er – pin suppression dial plan Configuration Files aastra.cfg, <model>.cf g, <mac>.cfg Description Al lows a patt ern based configuration of the PIN suppr ession.
Operational, Basic, an d Advanced Parameters A-113 41-00 1343-02 REV04 – 05.2014 Para met er – use lldp elin Co nfi gurat ion File s aastra.cfg, <model> .cfg, <mac>.cfg Descrip tion Enables or disables the use of an Emergency L ocation Identification Number ( ELIN) receive d from LLDP as a caller ID for emer gency numbers.
Operational, Basic, and Advanced Parameters 41-001343-02 REV04 – 05 .2014 A-114 Missed Calls Indic ator Settings XML Settings Para met er – missed calls ind icator disabled Configuration F iles aastra.cfg, <model>.cf g, <mac>.cf g Description Enable s or disables the Missed C alls Indicato r .
Operational, Basic, an d Advanced Parameters A-115 41-00 1343-02 REV04 – 05.2014 Para met er – xml applic ation title Configura tion Files aastra.cfg, <mode l>.cfg, <mac>.cfg Descrip tion This parameter allows you to rename the XML appl ication in the IP phone UI (Servi ces->4.
Operational, Basic, and Advanced Parameters 41-001343-02 REV04 – 05 .2014 A-116 Action URI Settings Para met er – xml status s croll delay Configura tion Files aastra.cfg, <model> .cfg, <mac>.cfg Description Specifies the length of time , in seconds, th at each XML status message displa ys on the phone.
Operational, Basic, an d Advanced Parameters A-117 41-00 1343-02 REV04 – 05.2014 Para met er – action uri registration event Configuration F iles aastra.cfg, <model>.cf g, <mac>.cf g Descrip tion Specifies the URI that the phone ex ecutes a GET on, when a registration even t change occurs.
Operational, Basic, and Advanced Parameters 41-001343-02 REV04 – 05 .2014 A-118 Para met er – action uri offhook Configuration F iles aastra.cfg, <model> .cfg, <mac>.cfg Description Specif ies the URI f or which the phone ex ecutes a GET on when an offhook event oc curs.
Operational, Basic, an d Advanced Parameters A-119 41-00 1343-02 REV04 – 05.2014 XML SIP Notify Settings Polling A ction URI S ettings Para met er – sip xml notify event Configuration F iles aastra.cfg, <model>.cf g, <mac>.cf g Descrip tion Enables or disabl es the phone to accept or r eject an aastra-xml SIP NO TIFY message.
Operational, Basic, and Advanced Parameters 41-001343-02 REV04 – 05 .2014 A-120 Ring T one and T one Set Global Settings Para met er – action u ri poll inter val Conf iguratio n Fil es aastra.
Operational, Basic, an d Advanced Parameters A-121 41-00 1343-02 REV04 – 05.2014 Ring T one Per-Line Settings Ring T one via Speak er During Active C alls Settings Para met er – lineN ring tone (N is a line number from 1 to 9) Configura tion Files aastra.
Operational, Basic, and Advanced Parameters 41-001343-02 REV04 – 05 .2014 A-122 No Ser vice Congestion T one S ettings Status Code on Ignoring Incoming C alls S witch F ocus to Ringing Line Para met er – no service congestion tone Configuration Files aastra.
Operational, Basic, an d Advanced Parameters A-123 41-00 1343-02 REV04 – 05.2014 Call Hold R eminder Settings Para met er – call hold reminder Configur ation F iles aastra.
Operational, Basic, and Advanced Parameters 41-001343-02 REV04 – 05 .2014 A-124 Preferred Line and Preferred Line T imeout Para met er – call hold reminder frequency Configuration F iles aastra.cfg, <model>.cf g, <mac>.cf g Description Specifies the time interval, in seconds, between each ring splash sound on the active line.
Operational, Basic, an d Advanced Parameters A-125 41-00 1343-02 REV04 – 05.2014 Goodbye K ey Cancels Inc oming Call Stuttered Dial T one S etting Para met er – goodbye canc els incoming call Configur ation F iles aastra.cfg, <model>.cf g, <mac>.
Operational, Basic, and Advanced Parameters 41-001343-02 REV04 – 05 .2014 A-126 Message W aiting Indicator Settings Message W aiting Indicator Request URI Setting Para met er – mwi led line Configuration F iles aastra.cfg, <model>.cf g, <mac>.
Operational, Basic, an d Advanced Parameters A-127 41-00 1343-02 REV04 – 05.2014 DND K ey Mode Settings The following is an example of configur ing the mode for DND in th e configuration files: dnd .
Operational, Basic, and Advanced Parameters 41-001343-02 REV04 – 05 .2014 A-128 For S yla ntro Server only Para met er – alert auto call distribution Configuration F iles aastra.
Operational, Basic, an d Advanced Parameters A-129 41-00 1343-02 REV04 – 05.2014 Para met er – aler t community 3 Configuration F iles aastra.cfg, <model>.cf g, <mac>.cfg Descrip tion When an "alert community-3” keyword appears in the header of the INVITE request, the configured Bellcore ring t one is applied to the IP phone.
Operational, Basic, and Advanced Parameters 41-001343-02 REV04 – 05 .2014 A-130 Para met er – aler t emergency C onfiguration F iles aastra.cfg, <model> .
Operational, Basic, an d Advanced Parameters A-131 41-00 1343-02 REV04 – 05.2014 Bellcore C adence Settings Para met er – aler t priority Configuration Files aastra.
Operational, Basic, and Advanced Parameters 41-001343-02 REV04 – 05 .2014 A-132 SIP Diversion Display Global Setting Para met er – bel lcore cad ence dr 4 Configuration F iles aastra.cfg, <model> .cfg, <mac>.cfg Description Sets the cadence for Bellcore-d r4.
Operational, Basic, an d Advanced Parameters A-133 41-00 1343-02 REV04 – 05.2014 Per-Line Settin g Display of Call D estination for Incoming Calls Display Name Customization Settings Para met er – sip lineN diversion display (N is a line number from 1 to 9) Configur ation F iles aastra.
Operational, Basic, and Advanced Parameters 41-001343-02 REV04 – 05 .2014 A-134 Language Settings Para met er – language C onfiguration F iles aastra.cfg, <model> .cfg, <mac>.cfg Description The language you want to display for the IP Phone UI.
Operational, Basic, an d Advanced Parameters A-135 41-00 1343-02 REV04 – 05.2014 Para met er – input language Configur ation F iles aastra.cfg, <model>.cf g, <mac>.cf g Descrip tion Allows you to specify the language to use for inputs on the IP Phone.
Operational, Basic, and Advanced Parameters 41-001343-02 REV04 – 05 .2014 A-136 Language P ack Settings Para met er – language N Where “N” can be 1, 2, 3, or 4 Configura tion Files aastra.cfg, <model> .cfg, <mac>.cfg Description The language pack you want to load to the IP phone.
Operational, Basic, an d Advanced Parameters A-137 41-00 1343-02 REV04 – 05.2014 The f ollowing tabl e identifies the la nguage code t o use for the IP phone language pack s.
Operational, Basic, and Advanced Parameters 41-001343-02 REV04 – 05 .2014 A-138 The following table identifies the country codes to use for th e IP phone language packs.
Operational, Basic, an d Advanced Parameters A-139 41-00 1343-02 REV04 – 05.2014 CAMBODIA CAMEROON CANADA CAPE VERDE CA YMAN ISLA NDS CENTRAL AFRI CAN REPUBLIC CHAD CHILE CHINA CHRISTMAS ISLAND COC .
Operational, Basic, and Advanced Parameters 41-001343-02 REV04 – 05 .2014 A-140 HAITI HEARD ISLAND AND MCDONALD ISL ANDS HOL Y SEE ( V A TICAN CITY ST A TE) HONDURAS HONG KONG HUNGARY HT HM VA HN HK.
Operational, Basic, an d Advanced Parameters A-141 41-00 1343-02 REV04 – 05.2014 NAMIBIA NAURU NEP AL NETHERLANDS NETHERLANDS ANTILLES NEW CALEDONIA NEW ZEALAND NICARAGU A NIGER NIGERIA NIUE NORFOLK.
Operational, Basic, and Advanced Parameters 41-001343-02 REV04 – 05 .2014 A-142 SAINT HELENA SAINT KITTS AND NEVIS SAINT L UCIA SAINT PIERRE AND MIQUEL ON SAINT VINCENT AND THE GRENADIN ES SAMOA SAN.
Operational, Basic, an d Advanced Parameters A-143 41-00 1343-02 REV04 – 05.2014 Sup press D T MF Playback Setting Display D TMF Digits S etting YEMEN YE Zaire ZAMBIA ZIMBABWE see CONGO , T HE DEMOCRA TIC REPUBLIC OF THE ZM ZW Para met er – suppress dtmf playback Configuration F iles aastra.
Operational, Basic, and Advanced Parameters 41-001343-02 REV04 – 05 .2014 A-144 Filter Out Incoming D TMF Events In tercom, Auto -An swer , a nd B arge I n Se tting s Outgoing Interc om Settings Para met er – suppress incoming dtmf playback Configuration F iles aastra.
Operational, Basic, an d Advanced Parameters A-145 41-00 1343-02 REV04 – 05.2014 Incoming Intercom Settings Para met er – sip intercom pref ix code Configur ation F iles aastra.cfg, <model>.cf g, <mac>.cf g Descrip tion The pr efix to add to the phone number for server-side outgoing Intercom calls.
Operational, Basic, and Advanced Parameters 41-001343-02 REV04 – 05 .2014 A-146 Para met er – sip intercom mute mic Configuration Files aastra.cfg, <model>.cfg , <mac>.cfg Description Enables or disables the microphone on the IP phone for Intercom calls made by the origi- nating caller .
Operational, Basic, an d Advanced Parameters A-147 41-00 1343-02 REV04 – 05.2014 Enable Microphone During Early Media Group Pa ging RT P Settings Example The following is an example o f config uring RTP streaming for P aging applic ations using the co nfiguration files: paging group listening: 224.
Operational, Basic, and Advanced Parameters 41-001343-02 REV04 – 05 .2014 A-148 Audio T ransmit and Receiv e Gain Adjustment Settings 1. Para met er – headse t tx gain Con figu rati on Fi les aastra.
Operational, Basic, an d Advanced Parameters A-149 41-00 1343-02 REV04 – 05.2014 Disable User Login to Aastr a W eb UI Para met er – handsfree tx gain Configur ation F iles aastra.
Operational, Basic, and Advanced Parameters 41-001343-02 REV04 – 05 .2014 A-150 Minimum Ringer V olume T erminated Calls Indic ator Direc ted C all Pickup (BLF or XML C all Interc eption) Settings Para met er – ringer vo lume minimum Configuratio n Files aastra.
Operational, Basic, an d Advanced Parameters A-151 41-00 1343-02 REV04 – 05.2014 A CD Auto-Av ailable Timer Settings Para met er – directed call pickup prefix Co nfi gurat ion Files aastra.
Operational, Basic, and Advanced Parameters 41-001343-02 REV04 – 05 .2014 A-152 Map ping K ey Settings This section provides the hard key settings you can use to en able and disable the Redial, Conf , and Xfer keys on the IP phone. Para met er – redial disabled Con fig urat ion Files aastra.
Operational, Basic, an d Advanced Parameters A-153 41-00 1343-02 REV04 – 05.2014 Send D TMF for R emap ping Conferenc e or Redial K ey Para met er – map redial key to Configuration F iles aastra.cfg, <model>.cf g, <mac>.cf g Descrip tion Sets the Redial key as a Speeddial key if a value is enter ed for this parameter .
Operational, Basic, and Advanced Parameters 41-001343-02 REV04 – 05 .2014 A-154 Park and Pickup Settings Para met er – map conf as dtmf Configuration F iles aastra.
Operational, Basic, an d Advanced Parameters A-155 41-00 1343-02 REV04 – 05.2014 Para met er – sprecode Configur ation F iles aastra.cfg, <model>.cf g, <mac>.cfg Descrip tion Specifies the code to en ter befor e entering the extension fo r where you wan t to park an incoming call.
Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameters 41-001343-02 REV04 – 05 .2014 A-156 Sof tk ey/P r ogr ammable K e y/K eypad K ey/F eature Ke y/ E x p an s i .
Softkey/Programmable Key/Keypad Key/Fea ture Key/Expansion Module Key/Hard Key A-157 41-00 1343-02 REV04 – 05.2014 *The M670i expansion module consists of 36 softkeys. Y ou ca n ha ve up to 3 expansion modules on an IP phone totalling 108 softk ey s.
Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameters 41-001343-02 REV04 – 05 .2014 A-158 Sof tk ey Settings The value of " N " for the following parameters is dependent on the nu mber of soft keys a vailable on the 9480i, 948 0i CT , 6735i, 6737i, 67 55i, 6757i, 6757i C T , and 6867i models.
Softkey/Programmable Key/Keypad Key/Fea ture Key/Expansion Module Key/Hard Key A-159 41-00 1343-02 REV04 – 05.2014 • callers - Indicates the key is configured to access the Cal lers List. • redi al - Indicates the key is configured to access the Redial List.
Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameters 41-001343-02 REV04 – 05 .2014 A-160 Para met er – softkeyN label Configuration F iles aastra.cfg, <model>.cf g, <mac>.cfg Description The text label that displays on the IP phone for the softkey.
Softkey/Programmable Key/Keypad Key/Fea ture Key/Expansion Module Key/Hard Key A-161 41-00 1343-02 REV04 – 05.2014 Para met er – softkeyN value Configur ation F iles aastra.cfg , <model>.cfg , <mac>.cf g Descrip tion This is the value you assign to the softkey .
Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameters 41-001343-02 REV04 – 05 .2014 A-162 Para met er – softkeyN line Configuration F iles aastra.cfg, <model>.cf g, <mac>.cf g Description T his is the line associat ed with the softkey you are co nfiguring.
Softkey/Programmable Key/Keypad Key/Fea ture Key/Expansion Module Key/Hard Key A-163 41-00 1343-02 REV04 – 05.2014 Para met er – softkeyN sta tes Configuration Files aastra.cfg, <model>.cfg , <mac>.cfg Descrip tion Displays the st atus of the phone when a so ftkey is pressed.
Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameters 41-001343-02 REV04 – 05 .2014 A-164 Shifting of Sof tk ey Positions for Busy Stat es Option to Remov e the “More ” Softkey when Not R equired Note: Applicable to the 6735i, 6737i, 6755i, 6757i, 6757iC T , 9480i, and 9480iC T IP Phones only.
Softkey/Programmable Key/Keypad Key/Fea ture Key/Expansion Module Key/Hard Key A-165 41-00 1343-02 REV04 – 05.2014 Increase of Displayed Characte rs for Soft k ey Line Labels Note: Applicable to the 6735i, 6737i, 6755i, 67 57i, and 6757iC T IP Phones onl y .
Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameters 41-001343-02 REV04 – 05 .2014 A-166 Programmable K e y Settings The value of "N" for the follo wing.
Softkey/Programmable Key/Keypad Key/Fea ture Key/Expansion Module Key/Hard Key A-167 41-00 1343-02 REV04 – 05.2014 • filter - Indicates the key is configured to activate/deactivate Ex ecutive Call F iltering ( This feature is not suppor ted for the 6735i, 6737i, 6863 i, 6865i, and 6867i in Release 3.
Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameters 41-001343-02 REV04 – 05 .2014 A-168 Para met er – prgkeyN v alue C onfigur ation Files aastra.cfg, <model>.cf g, <mac>.cf g Description T his is the value you assign to the pr ogrammable key .
Softkey/Programmable Key/Keypad Key/Fea ture Key/Expansion Module Key/Hard Key A-169 41-00 1343-02 REV04 – 05.2014 Para met er – prgkeyN line C onfiguration F iles aastra.cfg, <mode l>.cfg, <mac>.cfg Descrip tion This is the line associated with the programmable key you are configuring.
Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameters 41-001343-02 REV04 – 05 .2014 A-170 T op Softk ey Se tt in gs Note: Applicable to the 6737i, 6757i, 6 757i C T , and 6867i IP Phones only . Para met er – topsoftkeyN type C onfigura tion Files aastra.
Softkey/Programmable Key/Keypad Key/Fea ture Key/Expansion Module Key/Hard Key A-171 41-00 1343-02 REV04 – 05.2014 • phonelock - I ndicates the key is configured to be used to lock/unlock the phone . • paging - Indicates the key is configured f or Group P aging on the phone.
Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameters 41-001343-02 REV04 – 05 .2014 A-172 Para met er – topsoftkeyN label Configuration F iles aastra.cfg, <model>.cf g, <mac>.cfg Description The text label that displays on the IP phone for the softkey.
Softkey/Programmable Key/Keypad Key/Fea ture Key/Expansion Module Key/Hard Key A-173 41-00 1343-02 REV04 – 05.2014 Para met er – topsoftkeyN value Configuration F iles aastra.cfg , <model>.cfg , <mac>.cf g Descrip tion This is the value you assign to the softkey .
Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameters 41-001343-02 REV04 – 05 .2014 A-174 Press-and-Hold Speeddial Ke ypad K ey Settings Para met er – topsoftkeyN line Configuration F iles aastra.cfg, <model>.
Softkey/Programmable Key/Keypad Key/Fea ture Key/Expansion Module Key/Hard Key A-175 41-00 1343-02 REV04 – 05.2014 Handset F eature K ey Settings Note: Applicable to the 9480i C T and 6757i C T IP Phones only . Para met er – featurekeyN type Con figu rati on Fil es aastra.
Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameters 41-001343-02 REV04 – 05 .2014 A-176 Para met er – featurekeyN label Configuration Files aastra.cfg, <model>.cf g, <mac>.cfg Description T he text label that displays on the IP phone for the f eature key .
Softkey/Programmable Key/Keypad Key/Fea ture Key/Expansion Module Key/Hard Key A-177 41-00 1343-02 REV04 – 05.2014 Expansion Module K ey Settings for M670i , M675i, and M680i Para met er – expmodX keyN type Co nfi gura tion File s aastra.cfg, <model>.
Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameters 41-001343-02 REV04 – 05 .2014 A-178 • filter - Indicates the key is set f or activating/dea ctivating Executive Cal l Fi ltering ( This feature is not supported for the 6735i, 6737i, 6863i, 6865i, and 6867 i in Release 3.
Softkey/Programmable Key/Keypad Key/Fea ture Key/Expansion Module Key/Hard Key A-179 41-00 1343-02 REV04 – 05.2014 Para met er – expmodX keyN label Configura tion Files aastra.cfg, <mode l>.cfg, <mac>.cfg Descrip tion The text label that displays on th e softkey for the Expansion Module.
Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameters 41-001343-02 REV04 – 05 .2014 A-180 Para met er – expmodX keyN value Configur ation F iles aastra.cfg, <mode l>.cfg, <mac>.cfg Description T he text label that displays on the IP phone f or the softkey on the Expansion Module.
Softkey/Programmable Key/Keypad Key/Fea ture Key/Expansion Module Key/Hard Key A-181 41-00 1343-02 REV04 – 05.2014 Para met er – expmodX keyN line Configuration F iles aastra.cfg, <model>.cfg , <mac>.cfg Descrip tion T h i s i s t h e l i n e a s s o c i at e d w i t h t h e s o f t k e y you are configuring on the Expansion Module.
Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameters 41-001343-02 REV04 – 05 .2014 A-182 Hard K ey Settings for 6867i Para met er – hardk eyN type Configuration F iles aastra.cfg, <model>.cf g, <mac>.
Softkey/Programmable Key/Keypad Key/Fea ture Key/Expansion Module Key/Hard Key A-183 41-00 1343-02 REV04 – 05.2014 Range none line speeddial dnd blf list acd xml flash sprecode park pickup lcr callf.
Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameters 41-001343-02 REV04 – 05 .2014 A-184 Para met er – hardk eyN va lue Configuration Files aastra.cfg, <model>.cf g, <mac>.cfg Description T he value you woul d like to assign to the har d key you are config uring.
Softkey/Programmable Key/Keypad Key/Fea ture Key/Expansion Module Key/Hard Key A-185 41-00 1343-02 REV04 – 05.2014 Customizing the K ey T ype List Softkeys, Programmable K eys , Expansion Module Keys Para met er – hardkeyN line Configur ation Fi les aastra.
Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameters 41-001343-02 REV04 – 05 .2014 A-186 Default V alue Ran ge Any of the key types in the “Default V alue” field abo ve.
Softkey/Programmable Key/Keypad Key/Fea ture Key/Expansion Module Key/Hard Key A-187 41-00 1343-02 REV04 – 05.2014 Handset F eature K eys (for CT Models ONL Y ) Lo ck in g Keys Para met er – feature k ey selecti on list Configuration F iles aastra.
Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameters 41-001343-02 REV04 – 05 .2014 A-188 Para met er – topsoftkeyN locked Configuration F iles aastra.cfg, <model>.cf g, <mac>.cfg Description L ocks the specified top softkey on the 6737, 6757i , 6757i C T , or 6867i IP phone.
Softkey/Programmable Key/Keypad Key/Fea ture Key/Expansion Module Key/Hard Key A-189 41-00 1343-02 REV04 – 05.2014 Para met er – expmodX k eyN lock ed Configuration F iles aastra.cfg, <model> .cfg, <mac>.cfg Descrip tion Locks the specified softkey on the Expansion Mo dule attached to the IP phone.
Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameters 41-001343-02 REV04 – 05 .2014 A-190 Locking the SA VE and DELETE K eys Note: Applicable to the 6730i, 6731i, 6753i, and 6865i IP Phones only. Para met er – prgkey1 locked Configuration Files aastra.
Softkey/Programmable Key/Keypad Key/Fea ture Key/Expansion Module Key/Hard Key A-191 41-00 1343-02 REV04 – 05.2014 Para met er – prgke y5 lock ed Conf igu rati on Fil es aastra.cfg, <model> .cfg, <mac>.cfg Descrip tion Allows you to lock or unl ock the Sav e key on the 6730i, 6731i, or 6865 i IP Phone.
Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameters 41-001343-02 REV04 – 05 .2014 A-192 Enabling/Disabling Ability to Add/Edit Speeddial K eys BLF List URI Settings BLF P age S witch Para met er – speeddial edit C onfiguration F iles aastra.
Softkey/Programmable Key/Keypad Key/Fea ture Key/Expansion Module Key/Hard Key A-193 41-00 1343-02 REV04 – 05.2014 Configurable Display for Blank BLF/List Softk eys Ring Splash Settings Note: Applicable to the 6735i, 67 37i, 6755i, 6757i, and 6757i C T IP Phones only .
Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameters 41-001343-02 REV04 – 05 .2014 A-194 Para met er – prgkeyN ring spl ash Configur ation Files aastra.
Softkey/Programmable Key/Keypad Key/Fea ture Key/Expansion Module Key/Hard Key A-195 41-00 1343-02 REV04 – 05.2014 Range For BLF F or BLF/List 0-6 100 (Ring tone 1) 0 (Silence) 101 (Ring tone 2) 1 (.
Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameters 41-001343-02 REV04 – 05 .2014 A-196 Para met er – softkeyN ring splash Configuration Files aastra.
Softkey/Programmable Key/Keypad Key/Fea ture Key/Expansion Module Key/Hard Key A-197 41-00 1343-02 REV04 – 05.2014 Range For BLF For BLF/List 0-6 100 (Ring tone 1) 0 (Silence) 101 (Ring tone 2) 1 (N.
Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameters 41-001343-02 REV04 – 05 .2014 A-198 Para met er – topsoftkeyN ring splash Configuration F iles aastra.
Softkey/Programmable Key/Keypad Key/Fea ture Key/Expansion Module Key/Hard Key A-199 41-00 1343-02 REV04 – 05.2014 Range F or BLF F or BLF/List 0-6 100 (Ring tone 1) 0 (Silence) 101 (Ring tone 2) 1 .
Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameters 41-001343-02 REV04 – 05 .2014 A-200 Para met er – expmodX KeyN ring splash Configura tion Files aastra.
Softkey/Programmable Key/Keypad Key/Fea ture Key/Expansion Module Key/Hard Key A-201 41-00 1343-02 REV04 – 05.2014 Range F or BLF F or BLF/List 0-6 100 (Ring tone 1) 0 (Silence) 101 (Ring tone 2) 1 .
Softkey/Programmable Key/Keypad Key/Feature Key/Expansion Module Key/Hard Key Parameters 41-001343-02 REV04 – 05 .2014 A-202 Para met er – hardke yN ring splash Configuration F iles aastra.
Softkey/Programmable Key/Keypad Key/Fea ture Key/Expansion Module Key/Hard Key A-203 41-00 1343-02 REV04 – 05.2014 Para met er – ring splash del ay Configur ation F iles aastra.cfg, <mode l>.cfg, <mac>.cfg Descrip tion Indicates the delay (in seconds) between the target ringing and the ring splash play ed when the “ .
Customizing M675i Expan sio n Module Column Display 41-001343-02 REV04 – 05 .2014 A-204 C ust omizing M675i Expansion Module C olumn Displa y Expansion Module 1 through 3 Para met er – expmodXpageNle ft Configuration F iles aastra.cfg, <model>.
Advanced Operational Parameters A-205 41-00 1343-02 REV04 – 05.2014 A dvanc ed Operational P aramet ers The f ollowing par ameters in th is section allow the sy stem ad ministrator to set advanced operational features on the IP phones.
Advanced Operational Parameters 41-001343-02 REV04 – 05 .2014 A-206 Boot Se quenc e R ecov ery Mode S ettings Single Call Restriction Setting Para met er – force web reco very mode disabled Co nfi gurat ion File s aastra.cfg, <model> .cfg, <mac>.
Advanced Operational Parameters A-207 41-00 1343-02 REV04 – 05.2014 Blacklist Duration Setting Whitelist Pro x y Setting XML K ey R edirection Settings (for R edial, Xfer , Conf, Ic om, V o ic email) Para met er – sip blacklist duration Configuration F iles aastra.
Advanced Operational Parameters 41-001343-02 REV04 – 05 .2014 A-208 Para met er – xfer script Configuration Files aastra.cfg, <model>. cfg , <mac>.
Advanced Operational Parameters A-209 41-00 1343-02 REV04 – 05.2014 Options K ey Redirection S etting Off-Ho ok and XML Ap plication Interaction S etting XML Override for a L ock ed Phone Setting Para met er – options script Con fig urati on Fi les aastra.
Advanced Operational Parameters 41-001343-02 REV04 – 05 .2014 A-210 S ymmetric UDP Signaling Setting S ymmetric TLS Signaling Setting User-Agent Setting Para met er – sip symmetric udp signaling Configura tion F iles aastra.cfg, <mode l>.cfg, <mac>.
Advanced Operational Parameters A-211 41-00 1343-02 REV04 – 05.2014 GRUU and sip .instance Suppor t DNS Quer y Setting Para met er – sip gruu Configur ation F iles aastra.
Advanced Operational Parameters 41-001343-02 REV04 – 05 .2014 A-212 Ignore Out of Orde r SIP Request s O p t i o n a l “A l l o w ” a n d “A l l o w - E v e n t ” H e a d e r s P-Asserted Identit y (P AI) Para met er – sip accept out of order requests Configuration Files aastra.
Advanced Operational Parameters A-213 41-00 1343-02 REV04 – 05.2014 Route Header in SIP P ack et Compac t SIP Head er Re jection of INV or BY E Para met er – sip remove route Configuration Files aastra.cfg, <model>. cfg , <mac>.cfg Descrip tion Enables and disables the addition of the Rout e header in a SIP packet.
Advanced Operational Parameters 41-001343-02 REV04 – 05 .2014 A-214 Configur ation Encr yption Setting DNS Host F ile DNS Ser ver Query Para met er – config encrypti on k ey Configur ation F iles aastra.
Advanced Operational Parameters A-215 41-00 1343-02 REV04 – 05.2014 Para met er – sip dns srvX priority Note: The “X” indicate a server number with values from 1 to 4. Configuration F iles aastra.cfg, <model>.cfg , <mac>.cfg Descrip tion The priority level assign ed to this DNS server .
Advanced Operational Parameters 41-001343-02 REV04 – 05 .2014 A-216 SIP Ser vices/R T CP Summary Repor ts T ranspor t Protoc ol Settings SIP Services Para met er – sip dns srvX target Note: The “X” indicate a ser ver number with val- ues from 1 t o 4.
Advanced Operational Parameters A-217 41-00 1343-02 REV04 – 05.2014 RTCP Sum ma r y Re por t s Alphanumeric Input Order for Username Prompts Para met er – sip r tcp summar y reports transport protocol Configuration F iles aastra.cfg , <model>.
Advanced Operational Parameters 41-001343-02 REV04 – 05 .2014 A-218 Active V oIP Recording Settings Wa r n i n g! When a recordi ng ses sion is in progre ss, the re spec tive IP p hones displ ay a record ing icon on scre en.
Advanced Operational Parameters A-219 41-00 1343-02 REV04 – 05.2014 BroadSof t BroadW orks Executive and Assistant Services Settings Para met er – recording periodic beep Configura tion Files aastra.
Advanced Operational Parameters 41-001343-02 REV04 – 05 .2014 A-220 Para met er – sip execassi st fac cal l push Configura tion Files aastra.cfg, <mode l>.cfg, <mac>.cfg Description Specifies the Fe ature Acc ess Code (F AC) f or the BroadSoft Executiv e- Assistant Call Push feat ure.
Troubleshooting Parameters A-221 41-00 1343-02 REV04 – 05.2014 T roubleshooting P arameters The f ollowing par ameters in th is section allow the sy stem administrator t o set logging and suppor t settings f or trouble- shooting purposes. Log Settings Para met er – log ser ver ip Configuration Files aastra.
Troubleshooting Parameters 41-001343-02 REV04 – 05 .2014 A-222 Para met ers – log module <module name> Conf igu ratio n Fil es aastra.cfg, <model>.cfg, <mac>.cfg Description Al lows enhanced sev erity filtering of log calls sent as blog output .
Troubleshooting Parameters A-223 41-00 1343-02 REV04 – 05.2014 Examples Enter a debug level v alue in the “ Debug L evel ” field for a module . Example 1 T o turn two or more debug levels on at the same time, you add the value associated with each level.
Troubleshooting Parameters 41-001343-02 REV04 – 05 .2014 A-224 W atchD og Settings Crash F ile Retriev al Para met er – watchdog e nable Configuratio n F iles aastra.cfg, <model>. cfg , <mac>.cfg Description Enables/ disables the use of the W atchDog task f or the IP Phones.
Troubleshooting Parameters A-225 41-00 1343-02 REV04 – 05.2014 Para met er – upload system info on crash C onfiguration F i les aastra.cfg, <model>.cf g, <mac>.cfg Descrip tion Enables and disables the wat chdog to automatically reboot the phone and send a crash f ile to the pre-defined ser ver .
41-001343-02 REV04 – 05.2014 B-1 Appendix B Configuring the IP Phone at the Asterisk IP PBX About this Appendix This appendix describes how to setup a use r’ s phone with an ex tension to make and r eceive calls using the Asterisk as the PBX.
IP Phone at the Asterisk IP PBX B-2 41-001343-02 REV04 – 05.2014 IP Phone at the Ast erisk IP PBX The following configuration illustrates how to create a user with an ex te nsion to make and receive calls using the Aster- isk as the PBX. This configuration is defined in the sip.
IP Phone at the Asterisk IP PBX 41-001343-02 REV04 – 05 .2014 B-3 After this is defined in the “sip .conf ” file, some information ha s to be entered in the “ extensions.conf ” file presen t in the same director y as the “sip .conf ” file.
C-1 41-001343-02 REV04 – 05.2014 Appendix C Sample Configuration Files About this Ap pendix This appendix provides sample configuratio n files for the 6757i, 6757i CT , and 6753i.
Sample Configuration Files 41-001343-02 REV04 – 05 .2014 C-2 Sample Configur a tion F iles This section consists of the sa mple configur ation files necessar y t o configure th e IP phones . The gener al format is similar to configuration files used by several Unix -based programs .
Sample Configuration Files C-3 41-001343-02 REV04 – 05.2014 # DHCP Sett ing # ====== ======== #dhcp: 1 # DH CP enabled. # DHCP: # 0 = fa lse, means DHCP is d isabled.
Sample Configuration Files 41-001343-02 REV04 – 05 .2014 C-4 # NAT Sett ings # ======= ======== # Option 1: # # If you are using a session border c ontroller, you shoul d set the # outbound prox y to the se ss ion bor de r contr ol le r add re ss #sip outboun d pr ox y: sbc.
Sample Configuration Files C-5 41-001343-02 REV04 – 05.2014 ## HTTP server sett ings (for http://b ogus.aastra .com/firm ware/) #http se rver: bogus .
Sample Configuration Files 41-001343-02 REV04 – 05 .2014 C-6 # General SIP Settin gs # = = = = = = = = = = = #sip sess ion timer: 90 # enable s upport of R FC4028, t he defaul t # value of 0 disable.
Sample Configuration Files C-7 41-001343-02 REV04 – 05.2014 # Per-li ne SIP Sett ings # ====== =========== ===== # configur e li ne 3 as the supp or t Bro adso ft SCA li ne # - th e proxy and regist.
Sample Configuration Files 41-001343-02 REV04 – 05 .2014 C-8 # Softkey Settings # # Softkey s can be se t either server wi de or uniqu e to each phone. # Setting softkeys a s line/ca ll appear ances shoul d be done in the # "<mac>.cfg " fi le , sin ce the se ar e uniq ue to eac h pho ne .
Sample Configuration Files C-9 41-001343-02 REV04 – 05.2014 6757i CT Sample Configuration File # Sample Configurat ion File # ====== =========== ======== # Date: Oct ober 26th, 2005 # Phone Model: 6757 iCT # Notes: # # The ge neral forma t used he re is sim ilar to con figuratio n files # used b y several U NIX-based programs .
Sample Configuration Files 41-001343-02 REV04 – 05 .2014 C-10 # DHCP Se tting # ====== ====== #dhcp: 1 # DHCP en ab led . # DHCP: # 0 = fal se, means D HCP is di sabled.
Sample Configuration Files C-11 41-001343-02 REV04 – 05.2014 # NAT Se ttings #======= ====== # Option 1: # # If yo u are using a sessio n border controller, you shou ld set t he # outbo und proxy t o the ses sion bord er controll er addres s #sip outbo un d pro xy : sb c.
Sample Configuration Files 41-001343-02 REV04 – 05 .2014 C-12 # Dial Plan Sett in gs # ======= =========== # # Notes: # # As you dia l a number on the phon e, the phone will in itiate a call # when .
Sample Configuration Files C-13 41-001343-02 REV04 – 05.2014 # General SI P Set ti ng s # ====== =========== === #sip sessi on time r: 90 # enable supp or t of RF C402 8, th e de fa ult # value of 0.
Sample Configuration Files 41-001343-02 REV04 – 05 .2014 C-14 # Per-li ne SIP Settings # ======= =========== === # configu re line 3 a s the sup port Broa dsoft SCA l ine # - the proxy and regis tr .
Sample Configuration Files C-15 41-001343-02 REV04 – 05.2014 # Softke y Settings # ====== ========== # Softke ys can be s et either server w ide or uniq ue to eac h phone. # Setting so ft key s as lin e/c al l appea ra nc es shou ld be don e in the # "<mac> .
Sample Configuration Files 41-001343-02 REV04 – 05 .2014 C-16 #-------- ----------- --------- --------- ----------- --------- --------- - # Cordle ss Handset Featu re Keys # ======= =========== ====.
Sample Configuration Files C-17 41-001343-02 REV04 – 05.2014 #Feature key 0 cont rol: 1 # 1 - M ake the key configur able by t he user thr ough the phone an d # t he phone's web clien t # 2 - L ocks the ke y from us er modifi cations. Us er cannot modify # t his key fro m the han dset or t he phone's web clien t.
Sample Configuration Files 41-001343-02 REV04 – 05 .2014 C-18 # Example configurat ion key list versi on : 1 Feature k ey 0 En lab el: "Line 1" Feature k ey 0 Fr lab el: "Fr-L ine 1&q.
Sample Configuration Files C-19 41-001343-02 REV04 – 05.2014 Feature ke y 7 En la be l: "Red ia l" Feature ke y 7 Fr la be l: "Fr- Re di al" Feature ke y 7 Sp la be l: "Sp- Re di al" Feature ke y 7 hs ev en t: 60 Feature ke y 7 con tr ol : 4 Feature ke y 7 bas e ev en t: 13 Feature ke y 8 En la be l: "Dir .
Sample Configuration Files 41-001343-02 REV04 – 05 .2014 C-20 6753i Sample Configuration File # Sample Confi gu ra ti on Fi le #= = = = = = = = = = = = = = = = = = = = = # Date: O ctober 26th , 2005 # Phone Mo del: 6753i # Notes: # # The gen eral format used her e is simi lar to conf iguration files # used by severa l UN IX- ba se d pro gr ams.
Sample Configuration Files C-21 41-001343-02 REV04 – 05.2014 # DHCP Sett ing # ====== ======= #dhcp: 1 # DH CP enabled. # DHCP: #0 = false, me ans DHC P is disa bl ed .
Sample Configuration Files 41-001343-02 REV04 – 05 .2014 C-22 # NAT Sett ings # = = = = = = = # Option 2: # # If you are using a session border c ontroller, you shoul d set the # outbound prox y to the se ss ion bor de r contr ol le r add re ss #sip outboun d pr ox y: sbc.
Sample Configuration Files C-23 41-001343-02 REV04 – 05.2014 # Dial Plan Settings # ====== =========== === # # Notes: # # As yo u dial a nu mber on t he phone, the phone will init iate a c all # whe.
Sample Configuration Files 41-001343-02 REV04 – 05 .2014 C-24 # General SIP Settin gs # ======= =========== ==== #sip sess ion timer: 90 # enable s upport of R FC4028, t he defaul t # value of 0 dis.
Sample Configuration Files C-25 41-001343-02 REV04 – 05.2014 # Per-li ne SIP Sett ings # ====== =========== ====== # configur e li ne 3 as the supp or t Bro adso ft SCA li ne # - th e proxy and regi.
Sample Configuration Files 41-001343-02 REV04 – 05 .2014 C-26 # PRGKEY TYPES: "l ine", "sp eeddial", "blf", "li st", "dnd " # PRGKEY VALUE: If prgke.
D-1 41-001343-02 REV04 – 05.2014 Appendix D Sample BLF Softkey Settings About this Ap pendix This appendix provides sample BLF softkey settings for both the Asterisk ser v er and the BroadSoft BroadWorks server .
Sample BLF Softkey Settings 41-001343-02 REV04 – 05 .2014 D-2 Sam p l e B L F So ft k ey Set tin g s Asterisk/sipX e cs BLF The following are sample softkey an d programmable key configur a tions to enabl e Aster isk/si pXecs B LF sup por t on A astra IP phones.
Sample BLF Softkey Settings D-3 41-001343-02 REV04 – 05.2014 BroadSof t BroadW orks BLF The following are sample softkey and programmable ke y configurations to enable Broadsoft BroadW orks Busy Lamp Field support on A astra IP phones.
41-001343-02 REV04 – 05.2014 E-1 Appendix E Sample Multiple Proxy Server Configuration About this Appendix This appendix provides a sample multiple proxy server configuration.
Multiple Proxy Server Configuration E-2 41-001343-02 REV04 – 05.2014 Multiple Pr o x y Ser ver C onfigurat ion Multiple proxy servers can be configured in the aastra.
41-001343-02 REV04 – 05.2014 Warran ty-1 Limited W arran ty (Not applicable in Austr alia – see belo w f or Limited W arr anty in Austr alia) Aastra warrants this product against defects and malfu.
Warranty-2 41-001343 -02 REV04 – 05.2014 Limited W arranty ( Austr alia O nly) The benefits under the Aastra Limited W arr ant y below are in addition to other ri ghts and r emedies to which you may be entitled under a law in relation to the products.
Limited Warranty (Austral ia Only) 41-001343-02 REV04 – 05 .2014 Warranty-3 W arranty Repair Ser vices Procedure: S hould the product fail during the W arr anty P e riod and you wish to make a claim.
Index-1 41-001343 -02 REV04 – 05.2014 Index Symbols "Allow" and "Allow-Event" headers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-31 "Call Info" header in 200 ok responses . . . . . . . . . . . . .
Index 41-001343-02 REV04 – 05.2014 Index-2 mapping as speeddi al . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-85 Conference softkey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15 , 1-18 , 1-27 , 1-30 conferencing, SIP Join feature .
Index Index-3 41-001343 -02 REV04 – 05.2014 F feature keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-104 configuring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Index 41-001343-02 REV04 – 05.2014 Index-4 line settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-44 line/call appearance keys . . . . . . . . . . . . . . . . . . . . . . . . . . .
Index Index-5 41-001343 -02 REV04 – 05.2014 call forward settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-110 call hold reminder during active calls . . . . . . . . . . . . . . . . . . . . . . . . A -123 call hold reminder frequency .
Index 41-001343-02 REV04 – 05.2014 Index-6 Phone Status Firmware Vers ion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8 , 3-9 IP&MAC Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Index Index-7 41-001343 -02 REV04 – 05.2014 outbound proxy server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3- 37 proxy port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Index 41-001343-02 REV04 – 05.2014 Index-8 XML action U RIs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-246 configuring on IP phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Copyright-1 41-001343-02 REV04 – 05.2014 Th ird-P ar ty Cop yright C ompliance This product contains software provided under license to Aastra by one or more third partie s .
Third-Party Copyright Compliance 41-001343-02 REV04 – 05 .2014 Copyright-2 OpenSSL License Issues The OpenSSL toolk it stays under a dual li cense, i.e. both the conditions of th e OpenSSL License and the original SSLea y license apply t o the toolkit.
Third-Party Copyright Compliance Copyright-3 41-001343-02 REV04 – 05.2014 * EXPRESSED OR IMPLIED W ARRANTIES, INCL UDING, BUT NOT LIMITED T O , THE * IMPLIED W ARRANTIES OF MERCHANT AB ILIT Y AND FITNESS FOR A P ARTICULAR * PURPOSE ARE DISCLAIMED .
Third-Party Copyright Compliance 41-001343-02 REV04 – 05 .2014 Copyright-4 * notice, this list of conditions and the following disclaimer . * 2. Redistributions in binar y f orm must reprodu ce the .
Third-Party Copyright Compliance Copyright-5 41-001343-02 REV04 – 05.2014 THIS SOFT W ARE IS PROVIDED B Y THE COP YRIGHT HOLDERS AND C ONTRIBUT ORS " AS IS" AND ANY EXPRESS OR IMPLIED W ARRANTIES, INCL UDING, BUT NOT LI MITED T O , THE IMPLIED W ARRANTIES OF MERCHANT ABILITY AND FITNESS FOR A P ARTICULAR PURPOSE ARE DISCLAIMED .
Third-Party Copyright Compliance 41-001343-02 REV04 – 05 .2014 Copyright-6 OWNERSHIP OF SOFT W ARE AND COP YRIGHT S. Title t o all copies of the Software remains with Intel or its suppliers. The Soft ware is copyrighted and protected by the law s of the Unit ed States and ot her countries, and international trea ty provi- sions.
Disclaimer Aastra will not accept liability fo r any damages and/or long distance charges, wh ich result fr om unauthor ized and/or unlawful use . While every effort has been made t o ensur e accuracy , Aastr a will not be liable for t echnical or editorial erro rs or omissions c ontained within this documentation.
Ein wichtiger Punkt beim Kauf des Geräts Aastra Telecom 41-001343-02 (oder sogar vor seinem Kauf) ist das durchlesen seiner Bedienungsanleitung. Dies sollten wir wegen ein paar einfacher Gründe machen:
Wenn Sie Aastra Telecom 41-001343-02 noch nicht gekauft haben, ist jetzt ein guter Moment, um sich mit den grundliegenden Daten des Produkts bekannt zu machen. Schauen Sie zuerst die ersten Seiten der Anleitung durch, die Sie oben finden. Dort finden Sie die wichtigsten technischen Daten für Aastra Telecom 41-001343-02 - auf diese Weise prüfen Sie, ob das Gerät Ihren Wünschen entspricht. Wenn Sie tiefer in die Benutzeranleitung von Aastra Telecom 41-001343-02 reinschauen, lernen Sie alle zugänglichen Produktfunktionen kennen, sowie erhalten Informationen über die Nutzung. Die Informationen, die Sie über Aastra Telecom 41-001343-02 erhalten, werden Ihnen bestimmt bei der Kaufentscheidung helfen.
Wenn Sie aber schon Aastra Telecom 41-001343-02 besitzen, und noch keine Gelegenheit dazu hatten, die Bedienungsanleitung zu lesen, sollten Sie es aufgrund der oben beschriebenen Gründe machen. Sie erfahren dann, ob Sie die zugänglichen Funktionen richtig genutzt haben, aber auch, ob Sie keine Fehler begangen haben, die den Nutzungszeitraum von Aastra Telecom 41-001343-02 verkürzen könnten.
Jedoch ist die eine der wichtigsten Rollen, die eine Bedienungsanleitung für den Nutzer spielt, die Hilfe bei der Lösung von Problemen mit Aastra Telecom 41-001343-02. Sie finden dort fast immer Troubleshooting, also die am häufigsten auftauchenden Störungen und Mängel bei Aastra Telecom 41-001343-02 gemeinsam mit Hinweisen bezüglich der Arten ihrer Lösung. Sogar wenn es Ihnen nicht gelingen sollte das Problem alleine zu bewältigen, die Anleitung zeigt Ihnen die weitere Vorgehensweise – den Kontakt zur Kundenberatung oder dem naheliegenden Service.
