Benutzeranleitung / Produktwartung CA-NXHD10R des Produzenten JVC
Zur Seite of 94
INSTR UCTIONS CA-NXHD10R For Customer Use: Enter below the Model No. and Serial No. which are located either on the rear , bottom or side of the cabinet.
Warnings, Cautions and Others IMPORT ANT for the U.K. DO NOT cut off the mains plug from this equipment. If the plug fitted is not suitable for the power points in your home or the cable is too short to reach a power point, then obtain an appropriate safety approved extension lead or consult your dealer .
– G-2 – IMPORT ANT FOR LASER PRODUCTS REPRODUCTION OF LABELS 1. CLASS 1 LASER PRODUCT 2. CAUTION : Invisible laser radiation when open and interlock failed or defeated.
Caution: Pr oper V entilation T o avoid risk of electric shock and fire, and to prevent damage, locate the apparatus as follows: 1 Front : No obstructions and open spacing. 2 Sides/ T op/ Back : No obstructions should be placed in the areas shown by the dimensions below.
– G-4 – T o keep the continuity of the recorded sounds Once you record a song into the built-in HDD, it is r ecorded as a “ track .” Then, this unit differentiates these r ecorded tracks by adding a 2-second blank at the beginning of each track during playback.
– 1 – Introduction W e w ould like to thank y ou for pur chasing one of our JVC pr oducts. Before operating this unit, read this manual carefully and thoroughly to obtain the best possible performance from your unit, and retain this manual for future reference.
– 2 – Contents Location of the Buttons .................................. 3 Front Panel ............................................................. 3 Remote Control ...................................................... 5 Getting Started .......
– 3 – Location of the Buttons Become familiar with the b uttons on your unit. Front Panel Display Window Inside of Front Door EN01-09_NXHD10R[B]f.pm6 02.
– 4 – See pages in the parentheses for details. Front Panel 1 HDD lamp (11, 34) 2 ST ANDBY/ON button and lamp (11, 44) 3 V OLUME + / – button and lamp (14, 15) 4 REC MODE button (47, 49, 50) 5 R.
– 5 – 1 CLOCK/TIMER button (11, 68 – 71) 2 A.P .off b utton (72) 3 Number buttons • 0 – 10, +10 b uttons (19, 29, 38) • Character entry b uttons (A – Z, 0 – 9) (39, 53) • (10), (+10) buttons (39, 53) • MARK button (39, 53) 4 HDD 3 / 8 (play/pause) button (14, 33, 54) • Pr essing this button also turns on the unit.
– 6 – Getting Started Unpacking After unpacking, check to be sure that you hav e all the following items. The number in the parentheses indicates the quantity of the pieces supplied.
– 7 – 2 1 1 If cords ar e covered with insulation, twist the cor e of the cord at the end of each cord, then remo ve the insulation. 2 Connect the AM (MW/L W) loop antenna to the AM LOOP terminals as illustrated. 3 T urn the AM (MW/L W) loop antenna until you hav e the best reception.
– 8 – Connecting Other Equipment Y ou can connect a cassette deck, etc.—used as a playback and recording device. When you connect the other equipment, refer also to the manuals supplied with it. • DO NO T connect other equipment while the power is on.
– 9 – NO W , you can plug in the unit and other connected equipment FINALL Y! IMPOR T ANT : Be sure to check all connections to be done before plugging the A C power cor d into a wall outlet.
– 10 – Basic Settings Remote control Front panel The buttons enlar ged in the illustration below are used and e xplained in this section (pages 11 and 12).
– 11 – Setting the Clock Y ou can set the clock whether the unit is turned on or in standby mode. On the remote contr ol ONL Y : 1 Press CLOCK/TIMER . The day of the week starts flashing in the main display . 2 Press SELECT ¢ or SELECT 4 to select the correct day of the week, then pr ess SET .
– 12 – Changing the Display Contrast Y ou can change the display contrast while the unit is turned on. On the remote contr ol ONL Y : 1 Press and hold CONTRAST (DIMMER) f or mor e than 2 seconds. “CONTRAST” and the current setting appear in the main display .
– 13 – Basic and Common Operations Remote control Front panel The buttons enlar ged in the illustration belo w are used and explained in this section (pages 14 and 16).
– 14 – Adjusting the Volume Y ou can adjust the volume le vel only while the unit is turned on. T o increase the volume, press VOLUME + . T o decrease the volume, press VOLUME – . • Y ou can adjust the volume within the range of 0 (silence) to 50 (maximum).
– 15 – Reinforcing the Bass Sound The richness and fullness of the bass sound is clearly maintained regardless of ho w low y ou set the volume —Acti ve Hyper Bass Pro. • Y ou can use this effect only for playback. • This function also af fects the sound from headphones.
– 16 – Using the AAC Sounds Y ou can apply special sound modes to the tracks recorded in the AAC (Adv anced Audio Coding: see the right column) format. • Y ou can use this effect only for playback of the AAC encoded tracks. • This function also af fects the sounds through the PHONES jack and the LINE OUT jacks.
– 17 – Listening to FM and AM (MW/L W) Broadcasts Remote control Front panel The buttons enlar ged in the illustration belo w are used and explained in this section (pages 18 and 23).
– 18 – T uning in to a Station 1 Press TUNER/LINE r epeatedly until “FM” or “AM” is selected. The unit automatically turns on and tunes in to the previously recei ved station.
– 19 – T uning in to a Preset Station On the remote contr ol ONL Y : 1 Press TUNER/LINE repeatedly until “FM” or “AM” is selected. The unit automatically turns on and tunes in to the previously recei ved station.
– 20 – Receiving FM Stations with RDS RDS (Radio Data System) allows FM sta tions to send an additional signal along with their regular program signals. For e xample, the stations send their station names, as well as information about what type of program they broadcast, such as sports or music, etc.
– 21 – 2 Press PTY . “PTY SELECT” starts flashing in the main display . 3 Pr ess PTY SELECT + or PTY SELECT – to select a PTY code while “PTY SELECT” is flashing.
– 22 – More about the Enhanced Other Netw orks function • The Enhanced Other Networks data sent from some stations may not be compatible with this unit.
– 23 – Description of the PTY codes: None : Undef ined. News : Ne ws. Affairs : T opical program expanding or enlarg ing upon the news—debate or analysis. Inf o : Programs the purpose of which is to impart advice in the widest sense. Sport : Programs concerned with any aspect of sports.
– 24 – Playing Back the External Component Remote control Front panel The buttons enlar ged in the illustration belo w are used and explained in this section (pages 25 and 26).
– 25 – Adjusting the Input Level If the sound from the component connected to the LINE IN jacks is too loud or is not loud enough when changing the source to the external component (without adjusting the v olume lev el), you can change the input lev el through the LINE IN jacks.
– 26 – Changing the Source Name Y ou can change the source name of the external component according to the one connected to the unit. • Y ou cannot change the source names while recording . On the remote contr ol ONL Y : 1 When the source is “LINE*, ” press and hold TUNER/LINE until “NAME CHANGE” appears in the main display .
– 27 – Front panel The buttons enlar ged in the illustration belo w are used and explained in this section (pages 28 to 31). Remote control Playing Back CDs (CD/CD-R/CD-RW) COMPACT COMPONENT HDD S.
– 28 – Playing Back the Entire CD—Normal Play 1 Press 0 CD on the unit. The unit automatically turns on and the CD tray comes out. • When the source is CD, “CD OPEN” appears in the main display . 2 Place a CD correctly on the cir cle of the CD tray , with its label side up.
– 29 – About CD indicator Basic CD Operations While playing a CD, you can do the follo wing operations. T o stop playback for a moment Press CD 3 / 8 . T o resume play , press CD 3 / 8 again. T o locate a particular point in a track during play Press and hold ¢ or 4 during play .
– 30 – • Each time you press the b utton, play modes change as follows: 4 Press the number b uttons to select the tracks y ou want. • F or how to use the number buttons, see “T o go to another track directly using the number b uttons” on page 29.
– 31 – AA C 1 28 T o skip the playing track, press ¢ . • Y ou cannot go bac k to the pre vious tracks by pressing 4 . T o stop during playback, press 7 . T o exit from Random play mode, press FM/PLA Y MODE once or twice after stopping the playback so that the unit enters another play mode (Normal play or Program play).
– 32 – Front panel The buttons enlar ged in the illustration belo w are used and explained in this section (pages 33 to 41). Remote control Playing Back the HDD (Hard Disk Drive) ST ANDBY/ON DISP/.
– 33 – Playing Back the Entire HDD —Continuous Play Y ou can play back all tracks recorded in the HDD continuously . 1 Press HDD 3 / 8 . The unit automatically turns on and the HDD lamp starts flashing (in blue). After the HDD lamp stops flashing and remains lit, the first trac k of the last selected or recorded album* 1 starts playing.
– 34 – If assigned titles (album title or track title) ar e long and cannot be shown at a time The unit keeps scrolling the title to sho w the entire title. About HDD indicator About HDD lamp (when dimmer is not activated) • Blue (flashes) : HDD is preparing for playback.
– 35 – AL BUM AA C 1 28 ALBUM indicator T o go to another track directly using the number buttons (in the same album) Pressing the number button(s) on the r emote control allo ws you to start playing the track number you want. Ex. For track number 5, press 5.
– 36 – 4 Press HDD 3 / 8 . The tracks in the alb um are played. Alb um play ends when all the tracks in the album are played once. • If you move to another alb um during Alb um play , another Album play starts with the newly selected album.
– 37 – Playing at Random—Random Play All the tracks in the HDD will play at random and repeat endlessly . On the remote contr ol ONL Y : 1 Pr ess HDD 3 / 8 , then 7 . The source is changed to “HDD. ” 2 Pr ess FM/PLA Y MODE repeatedly until “HDD RANDOM” appears in the main display .
– 38 – • Each time you press the button, Search Modes change as follows: 3 Press SET to enter the alb um number entry screen. The fir st number entry position starts flashing. 4 Press the number b uttons to enter an album number y ou want, then press ENTER .
– 39 – 3 Press SET to enter the title entry scr een. The fir st character entry position starts flashing. When you ha ve selected Album Title Search in step 2 When you ha ve selected T rack Title Search in step 2 4 Enter a character(s) to search f or the title.
– 40 – 3) Repeat steps 4 – 1) and 4 – 2) to enter other characters. • If the character you want to enter next is assigned to the same button you ha ve just pressed in step 4 – 2) , press once to move the character entry position to the right.
– 41 – T o find and play the albums r ecently recor ded, pr ess SELECT ¢ or SELECT 4 to select “RECORDED?, ” then SET . The last recorded alb um starts playing (in this example, album number 5—if the selected alb um has a title, it will appears in the main display instead of the album number).
– 42 – Recording into the HDD The buttons enlar ged in the illustration belo w are used and explained in this section (pages 43 to 51). F or this section, it is conv enient to use the buttons on the fr ont panel.
– 43 – Before Y ou Start Recording • It should be noted that it may be unla wful to re-record pre-recor ded tapes, records, or discs without the consent of the owner of copyright in the sound or video recor ding, broadcast or cab le programme and in an y literary , dramatic, musical, or artistic embodied therein.
– 44 – 3 Press SET . The SMAR T COMP . indicator lights up on the display . • T o cancel the setting, press AUTO MODE . 4 Press SELECT ¢ or SELECT 4 to select the bit rate—“AA C128kbps” or “AA C 96kbps. ” 5 Press SET again to f inish the setting.
– 45 – CD AUT O AA C 1 28 CD and AUTO indicators SMART COMP. CD AUTO REC TU AUTO REC Canceled Ex. When the function is currently turned “OFF” (initial setting) T o automatically record CDs—CD Auto Recording Y ou can automa tically make a recording when playing back a CD entirely (from the first track to the last) in Normal play .
– 46 – 2 Press SELECT ¢ or SELECT 4 to select “ON?” 3 Press SET to f inish the setting. The TUNER and A UTO indicators light up on the display . T o deactivate the function, repeat steps 1 to 3 , and select “OFF?” in step 2 . The TUNER and A UTO indicators go of f.
– 47 – T o chang e the inf ormation shown in the main display while recording Each time you press DISP/CHARA on the remote contr ol , the information in the main display changes as follo ws: 1 Pre.
– 48 – Clock 1 24 5 3 Continued 4 Press LIBRAR Y to select a library where y ou store the recording just done. • Each time you press LIBRAR Y , the library changes— “Library 1” to “Library 10. ” • If you do not select any library within one minute, the library currently flashing in the main display is automatically selected.
– 49 – Recording FM/AM (MW/L W) Broadcasts This unit is equipped with the follo wing recording modes to record broadcast programs. • AA C128kbps : AAC format is used at the bit rate of 128 kbps. • AA C 96kbps : AA C format is used at the bit rate of 96 kbps.
– 50 – T o change the information shown in the main display while recording Each time you press DISP/CHARA on the r emote control , the information in the main display changes as follo ws: 1 Prese.
– 51 – 7 Pr ess SET to finish the recording . “ENTR Y” flashes in the main display for a while. When no sound comes in for mor e than 30 seconds Recording stops automatically (after making a 30-second silence recording) and the follo wing message appears in the main display .
– 52 – Making Y our Own T itles The buttons enlar ged in the illustration belo w are used and explained in this section (pages 53 and 54). Remote control The follo wing operations are possible only fr om the remote control.
– 53 – Currently selected album number appears first. Character entry position Character set TITLE? LIB. EDIT? (Library edit) TRACK EDIT? Canceled ALBUM EDIT? Capital letters & Symbols Small letters & Symbols Numerals 3 Press SET again. The unit enters the album title entr y mode.
– 54 – 6 Press ENTER . The track title entry screen for the currently selected track appears. • If you want to go on assigning the track titles, go to step 6 on the right column.
– 55 – Editing the HDD Remote control The buttons enlar ged in the illustration belo w are used and explained in this section (pages 56 to 66). The f ollowing operations are possible only fr om the remote control.
– 56 – Introducing HDD Editing Functions Y ou can edit libraries, albums, and tracks using the follo wing functions. Library Editing Y ou can change the library name as you like. ❏ Changing the Library Names (LIB. NAME) : Pag e 57 Y ou can change the orig inal library name, such as “Library 1, ” to the one you assign.
– 57 – 3 Press SET again. The unit enters the library name entry mode. 4 Press LIBRAR Y to select a library (“Library 1”— “Library 10”) you want to c hange the name of, then press SET . The library name entry screen appears in the main display .
– 58 – Restoring the Libraries—RESTORE If you unplug the unit or if a po wer failure occurs while recording, compressing (Smart Compression), or editing the data into the HDD, the Library information stored in the HDD and what has been actually recorded in the libraries may happen to become unmatched.
– 59 – 5 Pr ess LIBRARY to select a library (“Library 1”— “Library 10, ” ) y ou want to copy the selected album into, then press SET . Alb um number is automatically assigned to a newly created album (the y oungest unused number will be selected).
– 60 – T o make your best album later A newly cr eated album has only one track. Y ou can add other tracks into this alb um later using the MO VE function (see page 63). Erasing an Album—ERASE Y ou can erase an album one by one. When an alb um is erased, the subsequent albums are renumbered automatically .
– 61 – Erasing All Albums—ALL ERASE All data in the HDD will be erased. On the remote contr ol ONL Y : 1 Pr ess TITLE/EDIT repeatedly until “ALBUM EDIT?” appears in the main display , then press SET . • The source changes to “HDD” automatically if another source has been selected.
– 62 – Continued 3 If necessary , select a track you want. 1) Pr ess ALBUM + or ALBUM – to select an album. 2) Pr ess SELECT ¢ or SELECT 4 to select a track. • Y ou can select the track directly using the number buttons. In this case, the selected track starts playback repeatedly .
– 63 – 8 If necessary , pr ess SELECT ¢ or SELECT 4 to precisely adjust the end point. The unit repeats the ne wly selected end point. • Y ou can shift the end point up to ±128. This range (±128) corresponds to about ±12 seconds from the original point (ADJUST 0).
– 64 – Dividing a T rack—DIVIDE This function separate a track into tw o tracks. The subsequent tracks are automatically renumbered. • When the original track has a title, two separate tracks are reassigned the same title as the original track.
– 65 – Joining T racks—JOIN This function joins two adjacent tracks into a single tr ack. The subsequent tracks are automatically renumbered. • When two tracks ha ve their o wn titles, the title of the preceding track is reassigned to the joined track.
– 66 – 3 Select two adjacent tracks y ou want to join. 1) Pr ess ALBUM + or ALBUM – to select an album. • If the album you ha ve selected includes only one track, you cannot go to the step belo w . Select another album including more than one track in it.
– 67 – Using the T imers The buttons enlar ged in the illustration belo w are used and explained in this section (pages 68 to 72). Remote control Front panel COMPACT COMPONENT HDD SYSTEM NX-HD10R .
– 68 – There are three timers a vailable—Recording T imer, Daily T imer , and Sleep T imer . In addition, you can use Auto Po wer Off to turn of f the unit automatically .
– 69 – 5 Set the timer on-time. 1) Pr ess SELECT ¢ or SELECT 4 to adjust the hour , then press SET . The minute digit starts flashing. 2) Pr ess SELECT ¢ or SELECT 4 to adjust the minute, then press SET . The timer of f-time setting screen appears.
– 70 – Using Daily T imer W ith Daily T imer , you can wak e up to your fav orite music or radio program. Y ou can set Daily T imer whether the unit is turned on or in standby mode. • T o return to the previous scr een any time during the process, press CANCEL .
– 71 – 6 Pr ess SELECT ¢ or SELECT 4 to adjust the volume le vel, then pr ess SET . • Y ou can adjust the volume le vel within the range of 0 (silent) to 50 (maximum). • When you select “V OL. – –” (selectable only with the unit turned on), the v olume is set to the current le vel.
– 72 – T o sleep with Sleep T imer and wake up with Daily Timer The unit turns off when the shut-of f time comes (set by the Sleep T imer), and turns on when the timer on-time (set by the Daily T imer) comes. 1 Set Daily Timer as explained on page 70.
– 73 – Using an Optional Keyboard : While selecting a library , used to select library numbers. : While selecting an album, functions in the same way as the ALBUM + / – buttons on the remote control. : While selecting a track, functions in the same way as the SELECT 4 / ¢ b uttons on the remote control.
– 74 – Operating Procedures Using the Keyboard While using the ke yboard, the character set indication sho wn in the main display will not change ev en you enter small letters or numbers. T o assign an album title—F1 See also “T o assign a title to an alb um” on pages 53 to 54.
– 75 – Ex. For alb um number 5, press 5 , then Enter . For album n umber 10, pr ess 1 , 0 , then Enter . For alb um number 204, press 2 , 0 , 4 then Enter . For alb um number 1, press the cursor downward button ( ≠ ), then Enter . For the last alb um number , press the cursor upward button ( ± ), then Enter .
– 76 – Maintenance T o get the best performance of the unit, keep your CDs and mechanism clean. General Notes In general, you will hav e the best performance by keeping your CDs and the mechanism clean. • Store CDs in their cases, and keep them in cabinets or on shelves.
– 77 – Messages For HDD: Message ALBUM No. FULL CANNO T DIVIDE CANNO T EDIT! (or REC!) LO W TEMP CANNO T ENTR Y LIB. CANNO T ENTR Y LIB. Library TUN CANNO T JOIN CANNO T LISTEN! CANNO T REC! HDD FULL EMERGENCY STOP EMERGENCY YES? = SET HDD FULL NON-A UDIO CANNO T COPY NO T AA C NO T FOUND SCMS CANNO T COPY TRA CK No.
– 78 – For CD: Signification All the tracks on the disc hav e a T rack Skip mark*. Y ou are trying to play back a CD which cannot be played, or there is a problem with the CD. The first tr ack on the CD has a T rack Skip mark. There is no disc loaded on the CD tray .
– 79 – T roubleshooting If you are having a problem with your unit, check this list for a possible solution before calling for service. If you cannot solve the problem from the hints gi ven here, or the unit has been physically damaged, call a qualif ied person, such as your dealer , for service.
– 80 – Symptom Unable to record into HDD. CD Auto Recording cannot be done correctly . CD Auto Recording does not start. T uner Auto Recording does not start. Smart Compression is canceled. Some mechanical noises are heard during Smart Compression.
– 81 – Symptom Trac ks cannot be joined. When playing back the joined portion, you will hear noise. Mechanical noises are heard and the cabinet slightly vibrates. No sound is heard. Unable to operate the remote control. If “ERR OR” appears in the main display .
– 82 – Specifications Amplifier Output Po wer (IEC 268-3/DIN): 40 W (20 W + 20 W) at 4 Ω (10% THD) Audio input sensiti vity/Impedance (at 1 kHz) LINE IN : 260 mV/54 k Ω (at “LEVEL 1”) 640 mV/54 k Ω (at “LEVEL 2”) Audio output lev el/Impedance (at 1 kHz) LINE OUT : 215 mV/3.
J V C 0702NSMMDWJEM EN VICTOR COMPANY OF JAPAN, LIMITED SAFETY INSTR UCTIONS “SOME DOS AND DON’TS ON THE SAFE USE OF EQUIPMENT” This equipment has been designed and manufactured to meet international safety standards but, like any electrical equipment, care must be taken if you are to obtain the best results and safety is to be assured.
Grazie per a ver acquistato questi altoparlanti della JVC. Prima di cominciare l’uso degli altoparlanti, leggete attentamente le istruzioni per assicurare le migliori prestazioni. Qualora sorgessero dei dubbi, rivolgete vi al vostro riv enditore JVC.
2 Connection Anschlu ß Raccordement Aansluiting Conexi ó n Collegamento Ansluiting Tilslutning Liit ä nt ä Black Schwarz Noir Zwar t Negro Nero Svart Sor t Musta CONNECTION • Connect the LEFT sp.
3 ANSCHLUSS • Schlie ß en Sie die linken (LEFT) Lautsprecherb uchsen des V erst ä rkers an die link en (LEFT) Buchsen des Lautsprechers, und die rechten (RIGHT) Lautsprecherb uchsen des V erst ä rkers an die rechten (RIGHT) Buchsen des Lautsprechers an.
4 AANSLUITINGEN • Sluit met de bijgele verde luidsprek ersnoeren de LEFT - aansluitpunten op de v ersterker , bestemd v oor aansluiting van de link er luidspreker , aan op de LEFT -aansluitpunten op.
5 COLLEGAMENT O • Collegate i terminali per l ’ altoparlante di sinistra (LEFT) dell ’ amplificatore ai terminali LEFT dell ’ altoparlante e il ter minali RIGHT a quelli RIGHT usando i cavi de.
6 TILSLUTNING • F orbind LEFT h ø jttalerb ø sninger ne p å forst æ rkeren til LEFT p å hojttaleren, og RIGHT til RIGHT med an vendelse af h ø jttaler ledningen som vist p å tegningen, idet det kontrolleres at polerne vender rigtigt; (+) til (+) og ( – ) til ( – ).
Ein wichtiger Punkt beim Kauf des Geräts JVC CA-NXHD10R (oder sogar vor seinem Kauf) ist das durchlesen seiner Bedienungsanleitung. Dies sollten wir wegen ein paar einfacher Gründe machen:
Wenn Sie JVC CA-NXHD10R noch nicht gekauft haben, ist jetzt ein guter Moment, um sich mit den grundliegenden Daten des Produkts bekannt zu machen. Schauen Sie zuerst die ersten Seiten der Anleitung durch, die Sie oben finden. Dort finden Sie die wichtigsten technischen Daten für JVC CA-NXHD10R - auf diese Weise prüfen Sie, ob das Gerät Ihren Wünschen entspricht. Wenn Sie tiefer in die Benutzeranleitung von JVC CA-NXHD10R reinschauen, lernen Sie alle zugänglichen Produktfunktionen kennen, sowie erhalten Informationen über die Nutzung. Die Informationen, die Sie über JVC CA-NXHD10R erhalten, werden Ihnen bestimmt bei der Kaufentscheidung helfen.
Wenn Sie aber schon JVC CA-NXHD10R besitzen, und noch keine Gelegenheit dazu hatten, die Bedienungsanleitung zu lesen, sollten Sie es aufgrund der oben beschriebenen Gründe machen. Sie erfahren dann, ob Sie die zugänglichen Funktionen richtig genutzt haben, aber auch, ob Sie keine Fehler begangen haben, die den Nutzungszeitraum von JVC CA-NXHD10R verkürzen könnten.
Jedoch ist die eine der wichtigsten Rollen, die eine Bedienungsanleitung für den Nutzer spielt, die Hilfe bei der Lösung von Problemen mit JVC CA-NXHD10R. Sie finden dort fast immer Troubleshooting, also die am häufigsten auftauchenden Störungen und Mängel bei JVC CA-NXHD10R gemeinsam mit Hinweisen bezüglich der Arten ihrer Lösung. Sogar wenn es Ihnen nicht gelingen sollte das Problem alleine zu bewältigen, die Anleitung zeigt Ihnen die weitere Vorgehensweise – den Kontakt zur Kundenberatung oder dem naheliegenden Service.