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PB 21 | PB 31 Mobile R eceipt Printer User ’ s Guide.
ii PB21 and PB 31 Mobile Receipt Printer User’s Gu ide Intermec T echnologies Cor poration W orldwide Headquarters 6001 36th Ave.W . Everett, W A 98203 U.
PB21 and PB31 Mobile Receipt Pr inter User’s Guide iii Document Change Record This page records changes to this document. The document was originally released as Revision 001. Ve r s i o n Number Date Description of Change 003 5/2011 Revised batter y information.
iv PB21 and PB 31 Mobile Receipt Printer User’s Gu ide.
Contents PB21 and PB31 Mobile Receipt Pr inter User’s Guide v Contents Before Y ou Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix Safety Information . . . . .
Contents vi PB21 and PB 31 Mobile Receipt Printer User’s Guide Changing Conf ig uration Settings From the Display . . . . . . . . . . . . . . . . . . . . . . . . 25 Printing a T est Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents PB21 and PB31 Mobile Receipt Pr inter User’s Guide vii Cleaning the Platen Roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Cleaning the Printer Exterior . . . . . . . . . . . . . . .
Contents viii PB21 and PB 31 Mobile Receipt Printer User’s Gu ide.
Before You Begin PB21 and PB31 Mobile Receipt Pr inter User’s Guide ix Before Y ou Begin This section provides you with safe ty inf ormation, technical support information, and sources f o r additional product information. Safet y Inform ation Y our safety is extremely important.
Before You Begin x PB21 and PB31 M obile Receipt Printer User’s Guide Visit the Intermec technical knowledge base (Knowledge Central) at www.intermec.com and click Support > Knowledge Central to review technical information or to request technical support for your Intermec product.
Before You Begin PB21 and PB31 Mobile Receipt Pr inter User’s Guide xi Related Documents This table contains a list of related Intermec documents and their part numbers. The Intermec web site at www.intermec.com contains our documents (as PDF f iles) that you can download for free.
Before You Begin xii PB21 and PB31 Mobile Receipt Printer User’s Gu ide.
1 1 Using the PB21 and PB31 Mobile R eceipt Printer Use this chapter to familiarize yourself with the PB21 and PB31 mobile receipt printer. In this chapter you will f ind these sections: • Introduci.
Chapter 1 — Using the PB21 and PB31 Mobile Receipt Printer 2 PB21 and PB31 Mobile Receipt Pr inter User’s Guide Introducing the PB21 and PB31 Mobile Rec eipt Printer The PB21 and PB31 is a rugged mobile receipt printer that is designed for use with Intermec mobile computers, Intermec vehicle mount computers, and SF51 and SR61 scanners.
Chapter 1 — Using the PB21 and PB31 Mobile Receipt Printer PB21 and PB31 Mobile Receipt Pr inter User’s Guide 3 Identifying the Par ts of the Printer Use this illustration to familiarize yourself with some of the features of the printer. PB21 and PB31 : T his illustratio n shows the important features of the prin ter .
Chapter 1 — Using the PB21 and PB31 Mobile Receipt Printer 4 PB21 and PB31 Mobile Receipt Pr inter User’s Guide Understanding the Control Panel The printer control panel contains four buttons, a liquid cryst al display (LCD), and one LED indica tor.
Chapter 1 — Using the PB21 and PB31 Mobile Receipt Printer PB21 and PB31 Mobile Receipt Pr inter User’s Guide 5 All of the buttons can act as “soft keys,” which means t hat the function of each button depends on the state of the printer. A small icon appears in the screen next to the b utton to indicate the function it performs.
Chapter 1 — Using the PB21 and PB31 Mobile Receipt Printer 6 PB 21 and PB31 Mobil e Receipt Printer User’s Guide There is only one LED on the printer: the R eady-to-W ork ™ indicator.
Chapter 1 — Using the PB21 and PB31 Mobile Receipt Printer PB21 and PB31 Mobile Receipt Pr inter User’s Guide 7 T o selecting the printer language on first use • Press the appropriate button to choose a language.
Chapter 1 — Using the PB21 and PB31 Mobile Receipt Printer 8 PB21 an d PB31 Mobile Receipt Printer User’s Guide T o change th e printer language using Fingerprint and a communications program 1 Connect your printer to your PC using a serial cable.
Chapter 1 — Using the PB21 and PB31 Mobile Receipt Printer PB21 and PB31 Mobile Receipt Pr inter User’s Guide 9 3 Press to enter the Print Defs menu system. 4 Press until you reach CMD Langu age. 5 Press to enter the CMD Language menu system. 6 Press until you see the language of you want to select.
Chapter 1 — Using the PB21 and PB31 Mobile Receipt Printer 10 PB21 and PB 31 Mobile Receipt Printer User’s Gu ide 7 Press and hold the Power button until the di f ferent command languages scroll automatically . 8 Press to select the printer language you want to select.
Chapter 1 — Using the PB21 and PB31 Mobile Receipt Printer PB21 and PB31 Mobile Receipt Pr inter User’s Guide 11 Y ou can change the amount of time to hav e elapse before the backlight turns off using the Setup menu. Options for backlight are always off, always on, 5 seconds, 10 secon ds, 20 seconds, 30 seconds, or 60 seconds.
Chapter 1 — Using the PB21 and PB31 Mobile Receipt Printer 12 PB21 and PB 31 Mobile Receipt Printer User’s Gu ide Installing the Batter y Make sure you fully charge the battery before you use your printer . Y ou can charge the batter y before or after you install them into the printer .
Chapter 1 — Using the PB21 and PB31 Mobile Receipt Printer PB21 and PB31 Mobile Receipt Pr inter User’s Guide 13 Charging the Batteries There are two ways to charge the printer battery: • Connect AC po wer to the printer using a 12 VDC po wer supply and charge the batter y while it is in the printer.
Chapter 1 — Using the PB21 and PB31 Mobile Receipt Printer 14 PB21 and PB31 M obile Receipt Printer User’s Gu ide Extending Batter y Life Here are some tips for extending the overall lif e of your battery : • Never expose the battery to direct sunlight or temperatures over 50°C (122°F).
Chapter 1 — Using the PB21 and PB31 Mobile Receipt Printer PB21 and PB31 Mobile Receipt Pr inter User’s Guide 1 5 Loading Media Y ou can use roll or fanfold receipt media with the printer. The printer ships with a test page printed to verify that the printer works.
Chapter 1 — Using the PB21 and PB31 Mobile Receipt Printer 16 PB21 and PB31 Mobile Receipt Printer User’s Guide 2 Insert a roll of media. Make sure you load the media clockwise so that it pulls off the co re from the bottom of the printer. 3 Pull out 8 cm (3 in) of the media, then close the media cover .
Chapter 1 — Using the PB21 and PB31 Mobile Receipt Printer PB21 and PB31 Mobile Receipt Pr inter User’s Guide 17 Using the Magnetic Stripe Reader Y ou can use the magnetic stripe reader to send information encoded on a credit card or driver’s license from your printer to y our mobile computer .
Chapter 1 — Using the PB21 and PB31 Mobile Receipt Printer 18 PB 21 and PB31 M obile Receipt Printer User’s Guide Using the Smart Card Reader Y ou can use the smar t card reader to read cards embedded with a smart card chip. T o use the smar t card reader 1 Set up a wireless connection between your printer and your Intermec mobile computer.
Chapter 1 — Using the PB21 and PB31 Mobile Receipt Printer PB21 and PB31 Mobile Receipt Pr inter User’s Guide 19 4 Insert the card into the smar t card reader .
Chapter 1 — Using the PB21 and PB31 Mobile Receipt Printer 20 PB21 and PB31 M obile Receipt Printer User’s Gu ide Understanding the Display Modes The printer have six di splay modes to help you effectively interact with the printer: Ready , Information, Pause, Setup, Error , and T est.
Chapter 1 — Using the PB21 and PB31 Mobile Receipt Printer PB21 and PB31 Mobile Receipt Pr inter User’s Guide 21 Understanding Pause Mode Use Pause mode to momentarily stop printing or to cancel a current print job. Once yo u pause the printer , the Pause mode screen appears.
Chapter 1 — Using the PB21 and PB31 Mobile Receipt Printer 22 PB21 and PB31 Mobile Receipt Printer User’s Guide T o enter or exit Setup mode • Press the Setup button.
Chapter 1 — Using the PB21 and PB31 Mobile Receipt Printer PB21 and PB31 Mobile Receipt Pr inter User’s Guide 23 Understanding Error Mode The printer enters Error mode when it detects an error condition such as a low battery or a paper fault. Some error messages appear on the screen immediately when they occur, such as DOOR OPEN.
Chapter 1 — Using the PB21 and PB31 Mobile Receipt Printer 24 PB21 and PB31 M obile Receipt Printer User’s Guide 3 Release both buttons. The printer performs a test feed (sensor calibration), prints, and then enters Dump mode. The printer is now in Dump mode and it scans the communication ports.
Chapter 1 — Using the PB21 and PB31 Mobile Receipt Printer PB21 and PB31 Mobile Receipt Pr inter User’s Guide 25 Changing Configuration Settings From the Display Y ou need to enter Setup mode befo re you can change conf iguration settings. For more information on entering Setup mode, see “Understanding Setup Mode” on page 21 .
Chapter 1 — Using the PB21 and PB31 Mobile Receipt Printer 26 PB21 and PB31 Mobil e Receipt Printer User’s Guide The Main Levels of the Setup Menu in Fingerprint The Main Levels of the Setup Menu .
Chapter 1 — Using the PB21 and PB31 Mobile Receipt Printer PB21 and PB31 Mobile Receipt Pr inter User’s Guide 27 • Quer y - retrieve information about the pr inter or a print request, cancel pri.
Chapter 1 — Using the PB21 and PB31 Mobile Receipt Printer 28 PB21 and PB31 M obile Receipt Printer User’s Guide.
29 2 Configuring the PB21 and PB3 1 In this chapter you will f ind these sections: • Connecting the Printer to Y our PC • Connecting the Printer to Y our Network • Conf iguring the Printer Setti.
Chapter 2 — Configuring the PB21 and PB31 30 PB21 an d PB31 Mobile Receipt Printer User’s Guide Connecting the Printer to Y our PC Y ou can easily connect to the printe r to your PC using one of t.
Chapter 2 — Configuring the PB21 and PB31 PB21 and PB31 Mobile Receipt Pr inter User’s Guide 31 6 On the New Hardware Wizard screen, select Install from a list or specif ic location and then click Next to continue. 7 On the Search and Installation Options screen, click Next .
Chapter 2 — Configuring the PB21 and PB31 32 PB21 and PB31 Mobil e Receipt Printer User’s Guide 3 Click File > Add printer . Or, in the General T asks list, click Add printer .
Chapter 2 — Configuring the PB21 and PB31 PB21 and PB31 Mobile Receipt Pr inter User’s Guide 33 5 T est your connection by typing one of the following commands into your communications program window: • For IPL, press Ct rl and in the communications program window simultaneously type: b,w,c • For FingerPrint, type : FF and press Enter .
Chapter 2 — Configuring the PB21 and PB31 34 PB21 an d PB31 Mobile Receipt Pr inter User’s Guide Each printer equipped with a Bluetooth radio has a unique Bluetooth Device Address (BD A) loaded into its module when manufactured. Y ou can f ind the BDA on the certif ication label located on the bottom of the printer.
Chapter 2 — Configuring the PB21 and PB31 PB21 and PB31 Mobile Receipt Pr inter User’s Guide 35 Setting Up 802. 11 Radio Communications The printer can have an internal 802.
Chapter 2 — Configuring the PB21 and PB31 36 PB21 and PB 31 Mobile Receipt Printer User’s Guide 5 If your wireless access point uses DHCP , select Get TCP/IP parameters au tomatically .
Chapter 2 — Configuring the PB21 and PB31 PB21 and PB31 Mobile Receipt Pr inter User’s Guide 37 4 From the host PC, check the wireless settings. If you have an IPL versi on o f th e printer, send .
Chapter 2 — Configuring the PB21 and PB31 38 PB21 and PB31 M obile Receipt Printer User’s Gu ide Use the following sections to set most of your wireless communication settings. For help with additional commands and information, see either the Intermec Fingerprint Developer's Guide or the IPL Developer’s Guide .
Chapter 2 — Configuring the PB21 and PB31 PB21 and PB31 Mobile Receipt Pr inter User’s Guide 39 T o configure the printer to use WP A-PSK or WP A2-PSK mode 1 Send the following comma nds to login as an admin and set the SSID: <STX><ESC>.
Chapter 2 — Configuring the PB21 and PB31 40 PB21 and PB 31 Mobile Receipt Printer User’s Gu ide where xxxx is the unique username and the unique password for this protocol. 4 If you are using TTLS, you may need to send this command to set the TTLS outer name: <STX><SI>ws,TTLS_USER, xxxx <ETX> where xxxx is the outer name.
Chapter 2 — Configuring the PB21 and PB31 PB21 and PB31 Mobile Receipt Pr inter User’s Guide 41 T o configure the printer to use WEP authentication 1 Send the following comma nds to login as an ad.
Chapter 2 — Configuring the PB21 and PB31 42 PB21 and PB 31 Mobile Receipt Printer User’s Guide run"su-p pass admin" setup write "wlan","uart1:" setup "wlan","SSID"," xxxxx " where xxxxx can be from 0 to 32 alphanumeric characters.
Chapter 2 — Configuring the PB21 and PB31 PB21 and PB31 Mobile Receipt Pr inter User’s Guide 43 where xxxxxxxxxx can be a value from 0 to 64 characters.
Chapter 2 — Configuring the PB21 and PB31 44 PB21 and PB31 M obile Receipt Printer User’s Gu ide If your printer uses the Fingerprint language, you use the SETUP command, follow ed by the node, subnode, and parameters setting. Fingerprint automatically sends feedback to the communications program as you type.
Chapter 2 — Configuring the PB21 and PB31 PB21 and PB31 Mobile Receipt Pr inter User’s Guide 45 6 In the address f ield, type the IP address of your printer and press Enter . The home page of the printer appears. 7 Click Login and enter your admini strator name and password.
Chapter 2 — Configuring the PB21 and PB31 46 PB21 and PB31 Mobile Receipt Printer User’s Guide Upgrading the Printer Firmware Using PrintSet Y ou can only upgrade your printer us ing PrintSet when the printer is running IPL, Fingerprint, or ESC/P printer languages.
Chapter 2 — Configuring the PB21 and PB31 PB21 and PB31 Mobile Receipt Pr inter User’s Guide 47 4 Open PrintSet. The Intermec PrintSet dialog box appears. 5 Under My Printers, click the printer whose f irmware you want to upgrade. 6 Under Printer T asks in the right-hand column, click Firmware Wizard .
Chapter 2 — Configuring the PB21 and PB31 48 PB 21 and PB31 M obile Receipt Printer User’s Guide Upgrading the Printer Firmware Using the Printer Home Page Y ou can upgrade your printer using the printer home page with a printer with an 802. 11 radio running IPL or Fingerprint.
Chapter 2 — Configuring the PB21 and PB31 PB21 and PB31 Mobile Receipt Pr inter User’s Guide 49 6 In the address f ield type the IP address of your printer and press Enter .
Chapter 2 — Configuring the PB21 and PB31 50 PB21 an d PB31 Mobile Receipt Printer User’s Guide 7 Click Maintenance . The Maintenance page appears. 8 When prompted, enter your user name and passw ord. 9 Browse to the (.bin) file you wa nt to upgrade to and select it.
Chapter 2 — Configuring the PB21 and PB31 PB21 and PB31 Mobile Receipt Pr inter User’s Guide 5 1 Upgrading the Printer Firmware Using a Communications Program Y ou can upgrade your printer f irmware using a communications program like HyperT erminal and a pr inter running either the IPL, Fingerprint or ESC/P printer language.
Chapter 2 — Configuring the PB21 and PB31 52 PB21 and PB31 Mobil e Receipt Printer User’s Guide 6 Typ e : su -p pass admin. 7 Typ e : dlk -z The printer’s display will read “Upgrading”. 8 In the communications program window , click Tra n s fe r > Send File .
Chapter 2 — Configuring the PB21 and PB31 PB21 and PB31 Mobile Receipt Pr inter User’s Guide 53 5 Typ e: run “dlk -z” The printer’s display will read “Upgrading”. 6 In the communications program window , click Tr an s f er > Send File .
Chapter 2 — Configuring the PB21 and PB31 54 PB21 an d PB31 Mobile Receipt Pr inter User’s Guide su -pass admin. 7 Typ e dlk -z. The printer’s display will read “Upgrading”. 8 In the communications program window , click Tr an s f er > Send File .
55 3 T roubleshooting and Maintaining the PB21 and PB31 Use this chapter to solve problems you may encounter while using the PB21 and PB31. This chapter contains the following sections.
Chapter 3 — Troubleshooting and Maintaining the PB21 and PB31 56 PB21 and PB 31 Mobile Receipt Printer User’s Guide T roubleshooting the Printer Y ou may have printer operation, print quality , or printer communication problems at some time during the life of the printer.
Chapter 3 — Troubleshooting and Maintaining the PB21 and PB31 PB21 and PB31 Mobile Receipt Pr inter User’s Guide 57 Possible Printer Error Icons and Messages Error Ic on Error Message Description Pause The print job is paused. Paper out (IPL) Out of Paper (Fingerprint ) The printer is out of pap er.
Chapter 3 — Troubleshooting and Maintaining the PB21 and PB31 58 PB21 and PB31 M obile Receipt Printer User’s Gu ide T roubleshooting Printer Problems and Finding Solutions Use the following tables to troubleshoot some common problems y ou may encounter with the printer .
Chapter 3 — Troubleshooting and Maintaining the PB21 and PB31 PB21 and PB31 Mobile Receipt Pr inter User’s Guide 59 The printer i s not printing with a Bluetoo th connection. • Re-establish a Bluetooth connection with the mobile computer or scanner .
Chapter 3 — Troubleshooting and Maintaining the PB21 and PB31 60 PB21 and PB31 Mobile Receipt Pr inter User’s Guide T roubleshooting Communication Problems Use Dump mode to verify that the pr inter is receiving data from the host correctly .
Chapter 3 — Troubleshooting and Maintaining the PB21 and PB31 PB21 and PB31 Mobile Receipt Pr inter User’s Guide 61 As long as a continuous string of characters is being received, the program wraps the lines until the label is full and then star ts to print another label.
Chapter 3 — Troubleshooting and Maintaining the PB21 and PB31 62 PB21 and PB31 M obile Receipt Printer User’s Gu ide Resetting the Printer Y ou rarely need to reset the printer, unless you are upgrading the f irmware. If your printer occasionally locks up, you will want to rese t it.
Chapter 3 — Troubleshooting and Maintaining the PB21 and PB31 PB21 and PB31 Mobile Receipt Pr inter User’s Guide 63 Cleaning the Printer T o properly maint ain your printer, y ou must clean it at the recommended inter val. Use the following illustration to locate the parts of your printer to clean.
Chapter 3 — Troubleshooting and Maintaining the PB21 and PB31 64 PB21 and PB31 Mobile Receipt Printer User’s Guide Cleaning the Printhead Clean the printhead every f ive rolls of media to prolong the life of the printhead and ensures that you maintain high print qu ality.
Chapter 3 — Troubleshooting and Maintaining the PB21 and PB31 PB21 and PB31 Mobile Receipt Pr inter User’s Guide 65 Be sure to clean the following parts using the cleaning swab: • Paper sensors .
Chapter 3 — Troubleshooting and Maintaining the PB21 and PB31 66 PB21 an d PB31 Mobile Receipt Pr inter User’s Guide.
67 A Specifications.
Appendix A — Specifications 68 PB21 and PB 31 Mobile Receipt Printer User’s Guide Specifications PB21 Physic al Dimensions PB21 Depth: 71. 1 mm (2.8 in) Height: 176.4 mm (6.9 in) Width: 101.6 mm (4.0 in) W eight: 678 g (1.5 lb) with battery PB31 Physic al Dimensions Depth: 81.
Appendix A — Specifications PB21 and PB31 Mobile Receipt Pr inter User’s Guide 69 Receipt roll stock media is supplied as a continuous roll. T ag, and fanfold media use repeat indicators for non-continuous media.
Appendix A — Specifications 70 PB21 an d PB31 Mobile Receipt Printer User’s Guide • Black marks can be sensed on the front side of the media. • Y ou can use higher caliper media in the printer, but print quality will be reduced. • Receipt roll stock media has an end of roll indicator.
Appendix A — Specifications PB21 and PB31 Mobile Receipt Pr inter User’s Guide 71 Interfaces This section describes the standard inter faces available on the PB50 and PB51 printers. RS-232 Serial Interf ace Use the following tables and grap hics to un derstand the default settings of the serial port.
Appendix A — Specifications 72 PB21 and PB31 Mobile Receipt Pr inter User’s Guide The illustration below shows the PC end of the serial cable. o RS-232 Serial Cable DB9 Pins USB Interface T o use the USB inter face to print from a PC, you need to have the Intermec InterDriver pr inter driver installed on your PC.
Appendix A — Specifications PB21 and PB31 Mobile Receipt Pr inter User’s Guide 73 USB T ype B Connector Accessories Y ou can use these accessories with the printer. T o order accessories, contact your local Intermec sales representative. AB27 Batter y Use the 7 .
Appendix A — Specifications 74 PB21 an d PB31 Mobile Receipt Pr inter User’s Guide Media Y ou can use t ag, label, or receipt me dia with the printer. Printer media does not ship in the box with the printer but may be purchased from www.intermec.com .
75 B Default S ettings.
Appendix B — Default Settings 76 PB21 and PB 31 Mobile Receipt Printer User’s Guide Factor y Default Settings (Fingerprint Printers) Factor y Default Settings fo r Fingerprint Printers Setting Def.
Appendix B — Default Setti ngs PB21 and PB31 Mobile Receipt Pr inter User’s Guide 77 Device name 1-16 cha racters Passcode 1234 Factor y Default Settings fo r Fingerprint Printers (continued) Sett.
Appendix B — Default Settings 78 PB21 and PB31 M obile Receipt Printer User’s Gu ide Factor y Default Settings (IPL Printers) Factor y Default Settings for IPL Printers Setting Default V alue Auto.
Appendix B — Default Setti ngs PB21 and PB31 Mobile Receipt Pr inter User’s Guide 79 Factor y Default Settings (ESC/P Printers ) MAC address Uniq ue Bluetooth Discoverable Enable Connectable Enabl.
Appendix B — Default Settings 80 PB21 and PB31 Mobil e Receipt Printer User’s Guide Data bits 8 Parity None Stop bits 1 Protocol XON/XOFF # Netw ork IP selection DHCP and BOOTP IP address 0.0.0.0 Netmask 0.0.0.0 Default router 0.0.0.0 Name server 0.
81 C IPL and Fingerprint Setup Menus.
Appendix C — IPL and Fingerprint Setup Menus 82 PB 21 and PB31 M obile Receipt Printer User’s Guide IPL Setup Menu Setup SER-COM NETWORK TEST/SERVICE MEDIA CONFI GURATION POWER IP SELECTION IP ADD.
Appendix C — IPL and Fingerprint Setup Menus PB21 and PB31 Mobile Receipt Pr inter User’s Guide 83 Fingerprint Setup Menu Setup SER-COM NET-COM, NET1 NETWORK FEEDADJ MEDIA PRINT DEFS POWER IP SELE.
Appendix C — IPL and Fingerprint Setup Menus 84 PB21 and PB31 Mobil e Receipt Printer User’s Guide.
85 I Index Numerics 802.11 radio icons, u nderstanding 37 setting up communications 35 A AB27 battery 73 AC18 battery charger 13 , 73 accessories AB27 battery 73 AC18 battery charger 73 AV14 vehicle d.
Index 86 PB21 and PB31 M obile Receipt Printer User’s Gu ide communication problems 60 using Dump mode in IP L 61 using the line analyzer in Fingerprint 60 communications setting up 802 .
Index PB21 and PB31 Mobile Receipt Pr inter User’s Guide 87 load media 15 M Magnetic Stripe Reader 17 media loading 15 recommended sensitivity and constant 70 supported 70 media specifications 69 P .
Index 88 PB21 and PB31 Mobile Receipt Printer User’s Guide connecting to the printer 30 W WEP authentication configuring with Fingerprint 41 configuring with IPL 38 WPA/WPA2 authentication configuri.
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Worldwide Headquarters 6001 36th Avenue W est Everett, Washington 98203 U. S.A. tel 425.348.2600 fax 425.355.9551 www.intermec.com © 2011 Intermec T echnologies Corporation.
Ein wichtiger Punkt beim Kauf des Geräts Intermec PB21 (oder sogar vor seinem Kauf) ist das durchlesen seiner Bedienungsanleitung. Dies sollten wir wegen ein paar einfacher Gründe machen:
Wenn Sie Intermec PB21 noch nicht gekauft haben, ist jetzt ein guter Moment, um sich mit den grundliegenden Daten des Produkts bekannt zu machen. Schauen Sie zuerst die ersten Seiten der Anleitung durch, die Sie oben finden. Dort finden Sie die wichtigsten technischen Daten für Intermec PB21 - auf diese Weise prüfen Sie, ob das Gerät Ihren Wünschen entspricht. Wenn Sie tiefer in die Benutzeranleitung von Intermec PB21 reinschauen, lernen Sie alle zugänglichen Produktfunktionen kennen, sowie erhalten Informationen über die Nutzung. Die Informationen, die Sie über Intermec PB21 erhalten, werden Ihnen bestimmt bei der Kaufentscheidung helfen.
Wenn Sie aber schon Intermec PB21 besitzen, und noch keine Gelegenheit dazu hatten, die Bedienungsanleitung zu lesen, sollten Sie es aufgrund der oben beschriebenen Gründe machen. Sie erfahren dann, ob Sie die zugänglichen Funktionen richtig genutzt haben, aber auch, ob Sie keine Fehler begangen haben, die den Nutzungszeitraum von Intermec PB21 verkürzen könnten.
Jedoch ist die eine der wichtigsten Rollen, die eine Bedienungsanleitung für den Nutzer spielt, die Hilfe bei der Lösung von Problemen mit Intermec PB21. Sie finden dort fast immer Troubleshooting, also die am häufigsten auftauchenden Störungen und Mängel bei Intermec PB21 gemeinsam mit Hinweisen bezüglich der Arten ihrer Lösung. Sogar wenn es Ihnen nicht gelingen sollte das Problem alleine zu bewältigen, die Anleitung zeigt Ihnen die weitere Vorgehensweise – den Kontakt zur Kundenberatung oder dem naheliegenden Service.
