Benutzeranleitung / Produktwartung IC-R5 des Produzenten Icom
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INSTRUCTION MANUAL iR5 COMMUNICA TIONS RECEIVER This device complies with Part 15 of the FCC rules. Operation is sub- ject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
i New2001 FOREWORD Thank you for purchasing this Icom product. The IC-R5 COM - MUNICA TIONS RECEIVER is designed and built with Icom’s supe- rior technology and craftsmanship. With proper care, this product should provide you with years of trouble-free operation.
R W ARNING! NEVER operate the receiver with a ear- phone, headphones or other audio accessories at high vol- ume levels. Hearing experts advise against continuous high volume operation. If you experience a ringing in your ears, re - duce the volume level or discontinue use.
New2001 iii SUPPLIED ACCESSORIES q Antenna ………………………………………………………1 w Hand strap …………………………………………………1 e Belt clip …….
New2001 iv T ABLE OF CONTENTS 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 FOREWORD .................................................. i IMPORT ANT .................................................. i EXPLICIT DEFINITIONS ................................ i PRECAUTION .
I QUICK REFERENCE GUIDE New2001 ■ Preparation D Battery installation q Remove the battery cover from the receiver . w Install 2 R6(AA) size Ni- Cd, Ni-MH or alkaline cell batteries. • Be sure to observe the cor- rect polarity . • Charge Ni-Cd or Ni-MH batteries before use.
II QUICK REFERENCE GUIDE New2001 D Charging the battery q Install the Ni-Cd batteries. • Ni-MH batteries can also be charged. w Plug the AC adapter into an AC outlet. e Insert the adapter plug into the [DC 6V] of the receiver . r The battery confirmation is displayed as above right.
III QUICK REFERENCE GUIDE New2001 ■ Y our fi rst scanning experience Now that you have your IC-R5 ready , you are probably ex - cited to start listening. We would like to take you through a few basic operation steps to make your fi rst “ Scanning Expe- rience ” enjoyable.
IV QUICK REFERENCE GUIDE New2001 5. Receive mode selection ➥ Push [MODE • SCAN] several times to select the desired re- ceive mode. • FM, WFM and AM are available. ■ Memory programming The IC-R5 has a total of 1250 memory channels (including 200 auto write channels and 50 scan edges) for storing often used receive frequency , mode, etc.
V QUICK REFERENCE GUIDE New2001 ■ Programmed scan operation 25 pairs, 50 channels of memories are used for programmed scan operation, that specifying a scanning ranges. The pro- grammed scan scans between “ xxA ” and “ xxB ” (xx=00 to 24) frequencies.
VI QUICK REFERENCE GUIDE New2001 D D Starting scan 1. Select VFO mode. Push [V/M • S.MW • ~ ] to select the VFO mode for full, band and programmed scan operation. • Select memory mode by pushing [V/M • S.MW • ~ ] again for mem- ory or bank scan.
■ Front, top and side panels q ANTENNA CONNECT OR (p. I) Connects the supplied antenna. • An optional AD-92SMA is available for connecting an antenna with a BNC connector . w EXTERNAL SPEAKER CONNECT OR [SP] Connect an optional earphone or headphone.
2 1 P ANEL DESCRIPTION New2001 1 u CONTROL DIAL [DIAL] ➥ Rotate to select the operating frequency .* (p. 9) ➥ While scanning, changes the scanning direction.* (p. 26) ➥ While pushing [SQL], sets the squelch level.* (p. 12) ➥ While pushing [FUNC], sets the operating frequency in 100 kHz, 1 MHz or 10 MHz in VFO mode.
3 1 P ANEL DESCRIPTION New2001 ■ Function display q FREQUENCY READOUT Shows variety of information, such as an operating fre- quency , set mode contents, memory names. • The smaller “ 75, ” “ 50 ” and “ 25 ” to the right of the readout indi- cate 0.
4 1 P ANEL DESCRIPTION New2001 1 y AUTO WRITE CHANNEL INDICA TOR (p. 29) Appears when auto write channel is selected. u SKIP INDICA TORS (p. 30) ➥ “ SKIP ” appears when the selected memory channel is speci fi ed as a skip channel. ➥ “ P SKIP ” appears when the displayed frequency is speci fi ed as a skip frequency .
5 BA TTER Y CHARGING New2001 2 ■ Battery installation Before installing, or replacing the batteries, push [PWR] for 1 sec. to turn the power OFF . q Remove the battery cover from the receiver . w Install 2 R6 (AA) size Ni- Cd or Ni-MH batteries. • Be sure to observe the cor- rect polarity .
6 2 BA TTERY CHARGING New2001 2 ■ Battery charging D Charging connections • Charging periods: Approx. 10 hours D Charging description q Install the Ni-Cd batteries. (See left page) • Ni-MH batteries can also be charged. w Plug the AC adapter into an AC outlet; or the optional CP- 18A/E into a cigarette lighter socket.
7 FREQUENCY AND CHANNEL SETTING New2001 3 ■ VFO and memory channels The IC-R5 has 2 normal operating modes: VFO mode and memory mode. VFO mode is used for the desired frequency setting within the frequency coverage. ➥ Push [V/M • S.MW • ~ ] to select VFO mode.
8 3 FREQUENCY AND CHANNEL SETTING New2001 3 • Available frequency bands AM AM FM FM W AM FM AM FM FM FM FM FM W AM broadcast band HF band 50 MHz band 800 MHz band 400 MHz band FM broadcast band VHF .
9 3 FREQUENCY AND CHANNEL SETTING New2001 ■ Setting a frequency q Push [V/M • S.MW • ~ ] to select VFO mode, if necessary . w Select the desired frequency band with [BAND • ]. • Or , while pushing and holding [BAND • ], rotate the [DIAL] to select the desired frequency band.
10 3 FREQUENCY AND CHANNEL SETTING New2001 3 ■ Selecting a memory channel q Push [V/M • S.MW • ~ ] to select the memory mode. •“ ” appears when a memory channel is selected. w Rotate [DIAL] to select the desired memory channel. • Only programmed memory channels can be selected.
11 BASIC OPERA TION New2001 4 ■ Receiving Make sure charged Ni-Cd or brand new alkaline batteries are installed (p. 5). q Push [PWR] for 1 sec. to turn power ON. w Push [ Y ] or [ Z ] to set the desired audio level. • The frequency display shows the volume level while setting.
12 4 BASIC OPERA TION New2001 4 ■ Squelch level setting The squelch circuit mutes the received audio signal depend- ing on the signal strength. The receiver has 9 squelch levels, a continuously open setting and an automatic squelch setting. ➥ While pushing and holding [SQL], rotate [DIAL] to select the squelch level.
■ Monitor function This function is used to listen to weak signals without disturb - ing the squelch setting or to open the squelch manually even when mute functions such as the tone squelch are in use. ➥ Push and hold [SQL] to monitor the operating frequency .
14 4 BASIC OPERA TION New2001 4 ■ Duplex operation Duplex communication uses 2 different frequencies for trans- mitting and receiving. Generally , duplex is used in communi- cation through a repeater , some utility communications, etc.
15 4 BASIC OPERA TION New2001 ■ Dial select step [ This receiver has a 1 MHz tuning step for quick frequency setting. This dial select step can be set to 100 kHz, 1 MHz or 10 MHz steps, as desired. D D Setting dial select step q Select VFO mode with [V/M • S.
16 5 MEMOR Y CHANNELS 4 5 ■ General description The receiver has 1050 memory channels including 50 scan edge memory channels (25 pairs) for storage of often-used frequencies. And a total of 18 memory banks, A to H, J, L, N, O to R, T , U and Y are available for usage by group, etc.
17 5 MEMORY CHANNELS New2001 ■ Memory bank setting The IC-R5 has a total of 18 banks (A to H, J, L, N, O to R, T , U and Y) . Regular memory channels, 000 to 999, are assigned into the desired bank for easy memory management. q Push [V/M • S.MW • ~ ] for 1 sec.
18 5 MEMORY CHANNELS New2001 5 ■ Memory bank selection q Push [V/M • S.MW • ~ ] to select memory mode, if desired. w While pushing [BAND • ], rotate [DIAL] to select the de- sired bank (A to H, J, L, N, O to R, T , U and Y) . • The bank can also be selected by pushing [BAND • ] several times.
19 5 MEMORY CHANNELS New2001 ■ Programming memory/bank name Each memory channel can be programmed with an alphanu- meric channel name for easy recognition and can be indicated independently by channel. Names can be a maximum of 6 characters. q Push [V/M • S.
20 5 MEMORY CHANNELS New2001 5 ■ Selecting display type During memory mode operation, one of the programmed memory name, bank name or the channel number can be dis - played instead of the frequency for your preference. q Push [V/M • S.MW • ~ ] to select memory mode.
21 5 MEMORY CHANNELS New2001 ■ Copying memory contents This function transfers a memory channel ’ s contents to VFO (or another memory channel). This is useful when searching for signals around a memory channel frequency and for re- calling the offset frequency , subaudible tone frequency etc.
22 5 MEMORY CHANNELS New2001 5 ■ Memory clearing Contents of programmed memories can be cleared (blanked), if desired. q Push [V/M • S.MW • ~ ] for 1 sec. to select select memory write condition. • 1 short and 1 long beeps sound. •“ ” indicator and memory channel number blink.
23 5 MEMORY CHANNELS New2001 ■ T ransferring memory contents Contents of programmed memory channels can be trans- ferred to another memory . q Push [V/M • S.MW • ~ ] for 1 sec. to enter select memory write condition. • 1 short and 1 long beeps sound.
24 5 MEMORY CHANNELS New2001 5 ■ Erasing/transferring bank contents Contents of programmed memory channels can be or trans- ferred to another memory . INFORMA TION: Even if the memory bank contents are cleared, the memory channel contents still remain pro- grammed.
25 SCAN OPERA TION New2001 6 ■ Scan types Scanning searches for signals automatically and makes it easier to locate new stations for contact or listening purposes. There are 7 scan types and 4 resume conditions to suit your operating needs. FULL SCAN (p.
26 6 SCAN OPERA TION New2001 6 ■ Full/band/programmed scan q Select VFO mode with [V/M • S.MW • ~ ]. • Select the desired frequency band with [BAND • ], if desired. w Set the squelch to the point where noise is just muted. e Push [MODE • SCAN] for 1 sec.
27 6 SCAN OPERA TION New2001 ■ Scan edges programming Scan edges can be programmed in the same manner as memory channels. Scan edges are programmed into scan edges, 00A/00B to 24A/24B, in memory channels. q Push [V/M • S.MW • ~ ] to select VFO mode.
28 6 SCAN OPERA TION New2001 6 ■ Memory/bank/all bank scan q Select memory mode with [V/M • S.MW • ~ ]. • Select the desired bank with [BAND • ] for bank scan. w Set the squelch to the point where noise is just muted. e Push [MODE • SCAN] for 1 sec.
29 6 SCAN OPERA TION New2001 ■ Auto memory write scan This scan is useful for searching a speci fi ed frequency range and automatically storing busy frequencies into memory channels. The same frequency ranges used for program scan are used for auto memory write scan.
30 6 SCAN OPERA TION New2001 6 Memory channels can be set to be skipped for memory skip scan. In addition, memory channels can be set to be skipped for both memory skip scan and frequency skip scan. These are useful to speed up the scan interval. q Select a memory channel: ➥ Push [V/M • S.
31 6 SCAN OPERA TION New2001 D D Scan pause timer The scan pauses when receiving signals according to the scan pause time. It can be set from 2 – 20 sec. or unlimited. q Push [TS • SET] for 1 sec. to enter set mode. w Rotate [DIAL] to select “ EXP AND ” item.
32 7 PRIORITY W A TCH 6 7 ■ Priority watch types Priority watch checks for signals on a frequency every 5 sec. while operating on a VFO frequency or scanning. The re- ceiver has 3 priority watch types to suit your needs. The watch resumes according to the selected scan resume condition.
33 7 PRIORITY W A TCH New2001 ■ Priority watch operation D D Memory channel watch and memory scan watch q Select VFO mode; then, set an operating frequency . • TV channel can also be selected. w Set the watching channel(s). For memory channel watch: Select the desired memory channel.
34 7 PRIORITY W A TCH New2001 7 D D VFO scan watch q Select memory mode. • Select a memory bank, if desired. w Push [MODE • SCAN] for 1 sec. to start memory/bank scan, if desired. When scanning memory/bank channels: Starts memory/bank scan fi rst.
35 T ONE SQUELCH AND POCKET BEEP New2001 8 ■ T one/DTCS squelch operation The tone or DTCS squelch opens only when receiving a sig- nal with the same pre-programmed subaudible tone or DTCS code, respectively . Y ou can silently wait for the speci fi ed sig- nal using the same tone.
36 8 TONE SQUELCH AND POCKET BEEP New2001 8 ■ T one squelch frequency/DTCS code setting 88.5 Hz and 023 is set as the default for the tone squelch fre- quency and the DTCS code, respectively . The frequency and code can be selected as desired. q Push [TS • SET] for 1 sec.
37 8 TONE SQUELCH AND POCKET BEEP New2001 ■ DTCS polarity setting As well as the code setting, the polarity setting is also avail- able for the DTCS operation. When a different polarity is set, the DTCS never releases audio mute even a signal with matched code number is received.
38 8 TONE SQUELCH AND POCKET BEEP New2001 8 ■ T one scan By monitoring a signal that is being operated with pocket beep, tone or DTCS squelch function, you can determine the tone frequency or DTCS code necessary to open a squelch. q Set the frequency to be checked for a tone frequency or code.
39 SET MODE New2001 9 ■ General Set mode is used for programming infrequently changed val- ues or conditions of functions. In addition, the IC-R5 has an expanded set mode which is used for programming even more infrequently changed val- ues or conditions of functions.
40 9 SET MODE New2001 9 ■ Set mode items The following items are available in the set mode and ex- panded set mode. D D General set mode items *Appears when accessing set mode from AM broadcast band or FM broadcast band only . D D Expanded set mode items † Available for the USA version only .
41 9 SET MODE New2001 D D Dial select step Select the tuning step while pushing [FUNC] from 100 kHz, 1 MHz (default) and 10 MHz. D D Priority watch T urn the priority watch or priority beep (priority watch with beep emission capability) ON. (default: OFF) • ON : Start priority watch after exiting set mode.
42 9 SET MODE New2001 9 D D Power save The power save function reduces the current drain to con- serve battery power . This power save function can be turned OFF , if desired. In the default setting ( “ ON ” selection), the power save func- tion is activated in 1:4 (125 msec.
43 9 SET MODE New2001 D D Key lock effect While the key lock function is ON, [ Y ]/[ Z ] and [SQL] can still be accessed. Accessible switches can be set to one of 4 groups. [PWR] and [FUNC]+[BAND • ] are also accessible during the lock, however , these switches are not effected by this set- ting.
44 9 SET MODE New2001 9 D D Auto power OFF The receiver can be set to automatically turn OFF after a speci fi ed period with a beep when no key operations are per- formed.
45 9 SET MODE New2001 D D Offset frequency Sets the duplex offset frequency for each frequency band in- dependently within 0 to 159.995 MHz range. During duplex operation ( – DUP or +DUP), the monitoring frequency (while [SQL] is pushed) shifts the set frequency .
46 9 SET MODE New2001 9 D D T one frequency Sets subaudible tone frequency for tone squelch operation. T otal of 50 tone frequencies (67.0 – 254.1 Hz) are available. (default: 88.5 Hz) • A vailable subaudible tone frequencies D D DTCS code Sets DTCS code for DTCS squelch operation.
47 9 SET MODE New2001 D D LCD contrast Sets the LCD contrast within 1 (light) to 4 (dark) levels as de- sired. (default: 3) D D Weather alert function T urns weather alert function ON and OFF . Weather alert OFF Weather alert ON U.S.A. version only Contraset 3 setting Contraset 4 setting IC-R5_1.
48 10 OTHER FUNCTIONS 9 10 ■ Antenna selection The IC-R5 has an internal bar antenna for receiving AM broadcast band (0.495 – 1.620 MHz) signals. In addition, the connected earphone ’ s cable can be used as an antenna for receiving FM broadcast band (76.
49 10 OTHER FUNCTIONS New2001 ■ [DIAL] function assignment The [DIAL] control can be used as an audio volume control in- stead of [ Y ]/[ Z ] keys to suit your preference. However , while [DIAL] is functions as an audio volume, [ Y ]/[ Z ] keys function as tuning control.
50 10 OTHER FUNCTIONS New2001 10 D D Weather alert function NOAA broadcast stations transmit weather alert tones before important weather announcements. When the weather alert function is turned ON, the selected weather channel is moni- tored each 5 sec.
51 10 OTHER FUNCTIONS New2001 ■ Data cloning Cloning allows you to quickly and easily transfer the pro - grammed contents from one receiver to another; or data from a personal computer to a receiver using the optional CS-R5 CLONING SOFTWARE .
52 10 OTHER FUNCTIONS New2001 10 D Cloning using a personal computer Data can be cloned to and from a personal computer (Mi- crosoft ® Windows ® 98/Me/2000/XP) using the optional CS-R5 CLONING SOFTW ARE and the optional OPC-478U CLONING CABLE . Consult the CS-R5 CLONING SOFTWARE HELP fi le for details.
53 10 OTHER FUNCTIONS New2001 ■ Partial reset If you want to initialize the operating conditions (VFO fre - quency , VFO settings, set mode contents) without clearing the memory contents, a partial resetting function is available for the receiver . ➥ While pushing [FUNC] and [TS • SET], turn the power ON to partially reset the receiver .
54 11 FREQUENCY T ABLE 10 11 CH Freq. 40 628.75 41 636.75 42 644.75 43 652.75 44 660.75 45 668.75 46 676.75 47 684.75 48 692.75 49 700.75 50 708.75 51 716.75 52 724.75 53 732.75 54 740.75 55 748.75 56 756.75 57 764.75 58 772.75 59 780.75 60 788.75 61 796.
55 11 FREQUENCY T ABLE New2001 D D China channels (unit: MHz) CH Freq. 1 56.25 2 64.25 3 72.25 4 83.75 5 91.75 6 174.75 7 182.75 8 190.75 9 198.75 10 206.75 1 1 214.75 12 222.75 13 477.75 14 485.75 15 493.75 16 501.75 17 509.75 18 517.75 19 525.75 20 533.
56 11 FREQUENCY T ABLE New2001 11 D D Indonesian channels (unit: MHz) CH Freq. 2 53.75 3 60.75 4 67.75 5 180.75 6 187.75 7 194.75 8 201.75 9 208.75 10 215.75 1 1 222.75 12 229.75 21 476.75 22 484.75 23 492.75 24 500.75 25 508.75 26 516.75 27 524.75 28 532.
57 11 FREQUENCY T ABLE New2001 ■ VHF marine channels (unit: MHz) CH Ship Ship No. Transmit Receive 01 156.050 160.650 01A 156.050 156.050 02 156.100 160.700 03 156.150 160.750 03A 156.150 156.150 04 156.200 160.800 04A 156.200 156.200 05 156.250 160.
58 11 FREQUENCY T ABLE New2001 11 CH Frequency 1 462.5625 MHz 2 462.5875 MHz 3 462.6125 MHz 4 462.6375 MHz 5 462.6625 MHz 6 462.6875 MHz 7 462.7125 MHz ■ Other communications in the USA D D FRS (Family Radio Service) channels Dot color Frequency Red 151.
59 11 FREQUENCY T ABLE New2001 Frequency Description 121.500 Emergencies 122.000 Flight Advisory Service 122.200 Flight Service Stations 122.700 Unicom — Uncontrolled airports 122.725 Unicom — Private airports 122.750 Unicom — Air-to-air communications 122.
60 11 FREQUENCY T ABLE New2001 11 ■ Other communications — other countries CH Frequency 1 446.00625 2 446.01875 3 446.03125 4 446.04375 5 446.05625 6 446.06875 7 446.08125 8 446.09375 D D PMR446 channels (unit: MHz) CH Frequency 59 434.525 60 434.
61 11 FREQUENCY T ABLE New2001 CH Frequency 1 476.425 MHz 2 476.450 MHz 3 476.475 MHz 4 476.500 MHz 5 476.525 MHz 6 476.550 MHz 7 476.575 MHz 8 476.600 MHz 9 476.625 MHz 10 476.650 MHz 1 1 476.675 MHz 12 476.700 MHz 13 476.725 MHz 14 476.750 MHz 15 476.
62 12 MAINTENANCE 11 12 PROBLEM POSSIBLE CAUSE SOLUTION REF . ■ T roubleshooting If your receiver seems to be malfunctioning, please check the following points before sending it to a service center . No power comes on. No sound comes from the speaker .
63 12 MAINTENANCE New2001 ■ CP-18A/E fuse replacement If the fuse blows or the receiver stops functioning while oper- ating with the optional CP-18A/E, fi nd the source of the prob- lem if possible, and replace the damaged fuse with a new , rated one (FGB 5 A) as shown below .
64 13 SPECIFICA TIONS 12 13 D D GENERAL • Frequency coverage : (Unit: MHz) USA 0.150 – 823.995, 849.000 – 868.995, 894.000 – 1309.995 France 0.150 – 29.995, 50.200 – 51.200, 87.500 – 108.000, 144.000 – 146.000, 430.000 – 440.000, 1240.
65 OPTIONS New2001 New2001 14 ■ Options BC-149 A/D AC ADAPTER Regularly charges the installed batteries. 6 V DC/1 A output. CP-18A/E CIGARETTE LIGHTER CABLE WITH DC - DC CONVERTER Allows you to operate the re- ceiver through a 12 V cigarette lighter socket, and also charges the installed rechargeable bat- teries regularly .
New2001 q w iR5 ■ VFO and memory mode selection POCKET GUIDE Push [V/M • S.MW • ~ ] to toggle between VFO and memory mode. ➥ ■ Receive mode selection Push [MODE • SCAN] several times to select the desired mode ➥ ■ Audio level setting Push [ Y ] to increase, push [ Z ] to decrease the audio level.
New2001 q w e r ■ Memory channel programming Set the desired frequency and other functions in VFO mode. Push [V/M • S.MW • ~ ] for 1 sec. to enter select memory write condition. • 1 short and 1 long beeps sound. Rotate [DIAL] to select the desired memory channel number .
DECLARA TION OF CONFORMITY 68 16 CE 16 New2001 We Icom Inc. Japan 1-1-32, Kamiminami, Hirano-ku Osaka 547-0003, Japan Declare on our sole responsibility that this equipment complies with the essential.
1-1-32 Kamiminami, Hirano-ku, Osaka 547-0003 Japan A-6198H-1EX- q Printed in Japan © 2002 Icom Inc. New2001 IC-R5_1.qxd 02.10.23 11:29 Page 69 (1,1).
Ein wichtiger Punkt beim Kauf des Geräts Icom IC-R5 (oder sogar vor seinem Kauf) ist das durchlesen seiner Bedienungsanleitung. Dies sollten wir wegen ein paar einfacher Gründe machen:
Wenn Sie Icom IC-R5 noch nicht gekauft haben, ist jetzt ein guter Moment, um sich mit den grundliegenden Daten des Produkts bekannt zu machen. Schauen Sie zuerst die ersten Seiten der Anleitung durch, die Sie oben finden. Dort finden Sie die wichtigsten technischen Daten für Icom IC-R5 - auf diese Weise prüfen Sie, ob das Gerät Ihren Wünschen entspricht. Wenn Sie tiefer in die Benutzeranleitung von Icom IC-R5 reinschauen, lernen Sie alle zugänglichen Produktfunktionen kennen, sowie erhalten Informationen über die Nutzung. Die Informationen, die Sie über Icom IC-R5 erhalten, werden Ihnen bestimmt bei der Kaufentscheidung helfen.
Wenn Sie aber schon Icom IC-R5 besitzen, und noch keine Gelegenheit dazu hatten, die Bedienungsanleitung zu lesen, sollten Sie es aufgrund der oben beschriebenen Gründe machen. Sie erfahren dann, ob Sie die zugänglichen Funktionen richtig genutzt haben, aber auch, ob Sie keine Fehler begangen haben, die den Nutzungszeitraum von Icom IC-R5 verkürzen könnten.
Jedoch ist die eine der wichtigsten Rollen, die eine Bedienungsanleitung für den Nutzer spielt, die Hilfe bei der Lösung von Problemen mit Icom IC-R5. Sie finden dort fast immer Troubleshooting, also die am häufigsten auftauchenden Störungen und Mängel bei Icom IC-R5 gemeinsam mit Hinweisen bezüglich der Arten ihrer Lösung. Sogar wenn es Ihnen nicht gelingen sollte das Problem alleine zu bewältigen, die Anleitung zeigt Ihnen die weitere Vorgehensweise – den Kontakt zur Kundenberatung oder dem naheliegenden Service.