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IBM Netcool/Proviso Tivoli Document Revision R2E2 Cisco IP T elephony 2.4.0.0 T echnology Pack User Guide.
Note Before using this informat ion and the product it supports, read the information in Notices on page 95. © Copyright IBM Corp. 2010 US Government Users Rest ricted Rights - Use, duplic ation or di sclosure restricted by GSA ADP Schedule Con tract with IBM Corp.
IBM Tivoli Netcool/P roviso Cisco IP T e lephony 2.4.0.0 T echnology Pack iii Co n t e n t s Chapter 1: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents iv IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T echnology Pack Appendix A: UBA parame ters (Tiv oli Netcool/Pro viso v4.4.3 and later) . . . . . . . . . . . . . . .63 Over view . . . . . . . . . . . . . . . . . . . . . . . . . . .
IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T echnology Pack 1 Chapter 1: In troduction This manual describes the IBM® Tivoli® Netcool®/Pro viso® Cisc o IP T e lephony T echnolog y P ack.
Chapter 1: Introduction 2 IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T e chnology Pack • Appendix B, Template file (Tivoli Netcool/Proviso pr e-v4.4.3 onl y) Explains the edits that must be made to the pack-speci fic UB A parameters delivered in the pack template file .
IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T echnology Pack 3 Chapter 2: Devices and Ser vices This chapter discusses the following topics: Over view This chapter provides a summar y of Cisco IP T ele phony device technolog y that the Cisco IP T elephony T echnology P ack is designed to suppor t.
Chapter 2: Devices and Ser vices 4 IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T e chnology Pack Cat egories of Ser vice Repor ting The technolog y pack provides the follo wi ng categ ories.
Chapter 2: Devices and Ser vices IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T echnology Pack 5 Sources of Collected Data The Tivoli Netcool/Proviso Cisco IP T ele phony T echnolog y P ack uses both SN MP and bulk data collection.
Chapter 2: Devices and Ser vices 6 IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T e chnology Pack The following figure illustrates the technolog y pack’ s data collection architecture in a CCM environment: P or t for SQL A ccess CallManager Publisher r uns on a Micr osoft SQL Ser ver 2000 server .
Chapter 2: Devices and Ser vices IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T echnology Pack 7 • With pre-4.4.3 Tiv oli Netcool/Provi so versions , ensure that the dc.cfg file contains a URI for each CCM Publisher bulk adaptor , and that the URI matc hes the URI of the associated data source in the odbc.
Chapter 2: Devices and Ser vices 8 IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T e chnology Pack P rerequisites This section describes the prerequisites for the Tivoli Netcool/Pro viso Cisco IP T elephony T echnolog y P ack.
Chapter 2: Devices and Ser vices IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T echnology Pack 9 In addition, the following enter prise parameters must be set: • LocalCDRP ath — A directory for local CDR files wri tten by Ci sco CallManager .
Chapter 2: Devices and Ser vices 10 IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T echnology Pack The Cisco IP T ele phony T echnolog y P ack pro v ides a f ile that interprets thes e bulk input files. See Bulk adap tor design files on page 11 for more infor mation.
Chapter 2: Devices and Ser vices IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T echnology Pack 11 neCluster",0,"","",0,"",3,0,0,1,"607 6",5362499.
Chapter 2: Devices and Ser vices 12 IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T echnology Pack NO TES.
IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T echnology Pack 13 Chapter 3: Suppor ted Repor ts and KPIs This chapter discusses the following topics: Over view The Cisco IP T elephony T echnolog y Pac k supplies a set of repor ts to display information about the devices and activity associated with the Cisco IP T elephony environment.
Chapter 3: Supported Repor ts and KPIs 14 IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T echnology Pack T able 1 shows a summary of the repor ts in each repor ter set provided b y the Cisco IP T e lephony T echnolog y Pa c k .
Chapter 3: Supported Reports and KPIs IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T echnology Pack 15 Repor ter set tree The Cisco IP T elephony T echnology Pack provides the follow ing rep.
Chapter 3: Supported Repor ts and KPIs 16 IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T echnology Pack Repor ter set contents This section describes the contents of the repor ter sets provided in the Cisco IP T ele phony T echnolog y P ack, including the key perfor mance indicators (KPIs) for each re port.
Chapter 3: Supported Reports and KPIs IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T echnology Pack 17 • Cluster T otal Hours of T raffic • ClusterNbP acketsSent • ClusterT otalCall Ch.
Chapter 3: Supported Repor ts and KPIs 18 IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T echnology Pack • ClusterInternationalCall • ClusterLocalCall • ClusterInternalCall • ClusterI.
Chapter 3: Supported Reports and KPIs IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T echnology Pack 19 Char ts • T ollBypass Calls Distribution Chart • Comapny Calls P ercent Distributio.
Chapter 3: Supported Repor ts and KPIs 20 IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T echnology Pack Cluster Utilization MLH Resource KPIs • ClusterT ollBypassCall • ClusterNbP ackets.
Chapter 3: Supported Reports and KPIs IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T echnology Pack 21 • P ercentag e of Drop Calls (percent) CME(Bulk) V OIP Cisco • SuccessfulCall • L.
Chapter 3: Supported Repor ts and KPIs 22 IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T echnology Pack CDR V oiceMail Usage Resource KPIs • V oicemailP ack ets • V oicemailCallDuration .
Chapter 3: Supported Reports and KPIs IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T echnology Pack 23 • CallDuration • NbPac ketsSent Char ts • Company Calls P ercent Distribution Cha.
Chapter 3: Supported Repor ts and KPIs 24 IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T echnology Pack • SCS • CS • CCR Char ts • Mean Opinion Score T op 10 CDR K-F ac tor KPIs • .
Chapter 3: Supported Reports and KPIs IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T echnology Pack 25 Infrastructure Call Ma nag er S er ver C CM S er ver Quality Resource KPIs • CCM R ej.
Chapter 3: Supported Repor ts and KPIs 26 IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T echnology Pack Char ts • CPU Utilization Distribution Char t • SQL Ser ver Number of Locks Distri.
Chapter 3: Supported Reports and KPIs IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T echnology Pack 27 • SNMP R esponse Time (ms) (avg last hour) • PSTN Gateway Netw or k Er rors (percen.
Chapter 3: Supported Repor ts and KPIs 28 IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T echnology Pack Char ts • Media Device R egist ration Distribution Char t Gatekeeper Device Gatekeep.
Chapter 3: Supported Reports and KPIs IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T echnology Pack 29 • Call Setup Quality Gatekeeper A vailability Resourc e Detail Char t KPIs • Gateke.
Chapter 3: Supported Repor ts and KPIs 30 IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T echnology Pack Gatekeeper Interface A vailability Resource KPIs • Interface A vailability (percent).
Chapter 3: Supported Reports and KPIs IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T echnology Pack 31 • GatewayCallsA ctiv e • SIPCallsActiv e • H323CallsActiv e P er fmon Active Call.
Chapter 3: Supported Repor ts and KPIs 32 IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T echnology Pack P er fmon PSTN Resource KPIs • T1SpansInSer vice • T1ChannelsActiv e • FXSP or t.
Chapter 3: Supported Reports and KPIs IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T echnology Pack 33 Key per formance indicators T able 2 lists all of the key perfor mance indicators (K PIs) supported by the Cisco IP T elephony T echnology Pac k.
Chapter 3: Supported Repor ts and KPIs 34 IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T echnology Pack CCM SQL Ser ver number of locks blocking processes T otal number of locks blocking other processes. CCM SQL Ser ver number of pending rw T otal number of reads and writes pending CCR Cumulativ e conceal rat io .
Chapter 3: Supported Reports and KPIs IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T echnology Pack 35 Cluster Percentage of Company Calls (percent) Ratio between C ompany calls and T ot al .
Chapter 3: Supported Repor ts and KPIs 36 IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T echnology Pack ClusterIncomingCal l Identifies a call where caller is not an internal extension.
Chapter 3: Supported Reports and KPIs IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T echnology Pack 37 ClusterLocalCall Identifi es a call where th e call er is an internal extension and where the calle e is a Local Exter nal PSTN number , according to the Numbe ring Plan (NANP or Other pref ixes).
Chapter 3: Supported Repor ts and KPIs 38 IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T echnology Pack ClusterShortCall Iden tifies a call succes sfully es tablished, but with a call duration less than 1 second. In this case, the CallManager set the CallDuration value to 0 in the CDR table.
Chapter 3: Supported Reports and KPIs IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T echnology Pack 39 F orwardT oV oiceMail Identifies a call forwarded to another dest ination by the origin al callee. In this case, the destination is one of the V oiceMail extension number, defined in the V oiceMailExten sionRange variable f rom the UBA.
Chapter 3: Supported Repor ts and KPIs 40 IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T echnology Pack Inbound Los s (percent) Out of all inbound traffic received by this entity , the percent age of PDUs that: (a) containe d defects which prevented them from being deliverable to a higher-layer protocol (bad checksums, bad length, etc.
Chapter 3: Supported Reports and KPIs IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T echnology Pack 41 Latency Designates value that is an esti mate of the netw ork latency , expressed in milliseconds.
Chapter 3: Supported Repor ts and KPIs 42 IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T echnology Pack MOS Mean Opinion Score. This is an high level metric. Note: There is n o algorith m for Mean Opinion Score calculations. This is a subjectiv e metric from the end user point of vie w .
Chapter 3: Supported Reports and KPIs IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T echnology Pack 43 PSTN Gatewa y ICMP Inbound Er rors (percent) Percentag e of inbou nd ICMP er rors PSTN .
Chapter 3: Supported Repor ts and KPIs 44 IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T echnology Pack T1Channels Activ e T otal number of T1 c hannels currently in use in the target device.
IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T echnology Pack 45 Chapter 4: C onfigur ing the technology pack This chapter explains how to configure the Cisco IP T ele phony T echnolog y Pac.
Chapter 4: Configuring the technology pack 46 IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T echnology Pack — An X Window server on the DataMart ser ver .
Chapter 4: Configuring the technology pack IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T echnology Pack 47 1-c . Load the shell with the DataMart environment, b y sourcing the dataMart.
Chapter 4: Configuring the technology pack 48 IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T echnology Pack 3-a. Change your working director y to $PVMHOME/bin ( /opt/datamart/bin , by default) on the DataMart ser ver . 3-b . Inv oke the DataMart GUI by entering the following command and pressing Enter : pvm 3-c .
Chapter 4: Configuring the technology pack IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T echnology Pack 49 5. CCM environment only: Configure the Data Dir ect SQL Ser ver Bridge The Tivoli .
Chapter 4: Configuring the technology pack 50 IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T echnology Pack Imp o r t a n t : I f you do not have a CUCM environment, skip Ste p 6 through St e p 9 , and continue with St ep 10 .
Chapter 4: Configuring the technology pack IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T echnology Pack 51 collect_cdr If true , ProvisoCUCM r equests CDR and CMR data fr om the CUCM ser ver . If false , ProvisoCUCM will not poll the CUCM ser ver for CDR and CMR data.
Chapter 4: Configuring the technology pack 52 IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T echnology Pack ftp.user User ID requir ed for login to the DataChannel host that issued the SO AP request. Example : ftp.user=provisouser grace_period The time, in milliseconds , to subtract from the polling star t time.
Chapter 4: Configuring the technology pack IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T echnology Pack 53 No t e : Before pr oceeding to the next ste p , be sure you have configur ed each cucm.pr oper t ies file in the dir ectories you cr ea te d in Step 6.
Chapter 4: Configuring the technology pack 54 IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T echnology Pack These configurati on files contain sample values . Edit ei ther or both files to assi gn values appropriate for locations in your Cisco I P T elephony CCM or CUCM en vironment.
Chapter 4: Configuring the technology pack IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T echnology Pack 55 site A v ariable assigned to the J avaScr ipt object Site . A Site object d efines a set of properties specific for a site, busi ness department, location , remote offic e, or group of people.
Chapter 4: Configuring the technology pack 56 IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T echnology Pack 11. R un the initial SNMP inventory and initiate a discovery. An inv entor y collects data about the network resources that the technolog y pack monitors .
Chapter 4: Configuring the technology pack IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T echnology Pack 57 12-f. Open a second ter minal emulator .
Chapter 4: Configuring the technology pack 58 IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T echnology Pack 14-f. Use the following commands to rest art each DataChanne l visual process: cnsw logw amgrw cmgrw 14-g . Use the dccmd command to start all DataChannel applications: dccmd -action start all 14-h.
Chapter 4: Configuring the technology pack IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T echnology Pack 59 15. Ensure that the bulk input files can be read. T o verify that the UB A application can read the bulk input files, follow these steps: 15-a.
Chapter 4: Configuring the technology pack 60 IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T echnology Pack 16. R un the bulk inventory profile. The UBA application handles the inv entor y and metric s according to the instructions provided in the technology pack design file or files .
Chapter 4: Configuring the technology pack IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T echnology Pack 61 where: Y ou must use the Inv entory T ool to run a bulk inventory profile . T o r un the bulk inventory profile for this technology pack, perfor m the following steps: 16-a.
Chapter 4: Configuring the technology pack 62 IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T echnology Pack 17-f. Click Close to exit the message box, or click Details to view a description of any er rors .
IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T echnology Pack 63 Appendix A: UBA parameters ( Tivoli Netc ool/P roviso v4.4.3 and lat er) This appendix provides UNIX refere nce pages for each of the pac k-speci fic UB A parameters supplied with the XSD file for the Cisco IP T ele phony T echnolog y Pac k.
Appendix A: UBA pa rameters ( T ivo li Netcool/Proviso v4.4.3 and later) 64 IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T e chnology Pack INST ANCES Description Group alias .
Appendix A: UBA parameters ( Tivo li Netcool/Proviso v4.4.3 and later) IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T echnology Pack 65 INST ANCES Description Group alias .
Appendix A: UBA pa rameters ( T ivo li Netcool/Proviso v4.4.3 and later) 66 IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T e chnology Pack INST ANCES Description Group alias .
Appendix A: UBA parameters ( Tivo li Netcool/Proviso v4.4.3 and later) IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T echnology Pack 67 VOIP_CISC O_IPT .
Appendix A: UBA pa rameters ( T ivo li Netcool/Proviso v4.4.3 and later) 68 IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T e chnology Pack VOIP_CISC O_IPT .
Appendix A: UBA parameters ( Tivo li Netcool/Proviso v4.4.3 and later) IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T echnology Pack 69 VOIP_CISC O_IPT .CDRINPUT .DELETEONA C QUIRE Description Deletes CUCM Bulk input files after acquisition.
Appendix A: UBA pa rameters ( T ivo li Netcool/Proviso v4.4.3 and later) 70 IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T e chnology Pack VOIP_CISC O_IPT .
Appendix A: UBA parameters ( Tivo li Netcool/Proviso v4.4.3 and later) IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T echnology Pack 71 VOIP_CISC O_IPT .DESIGNFILE Description J avaScript file t hat controls UB A for CCM or CUCM metrics . Component UB A Va l u e Default: CUCMAdaptor.
Appendix A: UBA pa rameters ( T ivo li Netcool/Proviso v4.4.3 and later) 72 IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T e chnology Pack VOIP_CISC O_IPT .DESIGNFILE Description J avaScript file t hat controls UB A for CCM or CUCM metrics .
Appendix A: UBA parameters ( Tivo li Netcool/Proviso v4.4.3 and later) IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T echnology Pack 73 VOIP_CISC O_IPT .INPUT_DIRECTOR Y Description P ath to Bulk input files director y for CCM or CUCM metrics .
Appendix A: UBA pa rameters ( T ivo li Netcool/Proviso v4.4.3 and later) 74 IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T e chnology Pack VOIP_CISCO _IPT .INPUT_DIRECTOR Y Description P ath to Bulk input files director y for CCM or CUCM metrics .
Appendix A: UBA parameters ( Tivo li Netcool/Proviso v4.4.3 and later) IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T echnology Pack 75 VOIP_CISC O_IPT .INPUT_FTP_P ASSWORD Description FTP or SFTP password for Bulk in put f iles used in CCM or CUCM environments .
Appendix A: UBA pa rameters ( T ivo li Netcool/Proviso v4.4.3 and later) 76 IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T e chnology Pack VOIP_CISCO _IPT .INPUT_FTP_USERNAME Description FTP or SFTP username for Bulk input files used in CCM or CUCM en v ironments .
Appendix A: UBA parameters ( Tivo li Netcool/Proviso v4.4.3 and later) IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T echnology Pack 77 VOIP_CISC O_IPT .
Appendix A: UBA pa rameters ( T ivo li Netcool/Proviso v4.4.3 and later) 78 IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T e chnology Pack VOIP_CISCO _IPT .
Appendix A: UBA parameters ( Tivo li Netcool/Proviso v4.4.3 and later) IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T echnology Pack 79 VOIP_CISC O_IPT .INPUT_USE_SECURE_FTP Description Acquire CCM or CUCM Bulk i nput files using secure FTP .
Appendix A: UBA pa rameters ( T ivo li Netcool/Proviso v4.4.3 and later) 80 IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T e chnology Pack VOIP_CISCO _IPT .INPUT_USE_SECURE_FTP Description Acquire CCM or CUCM Bulk i nput files us ing secure FTP .
Appendix A: UBA parameters ( Tivo li Netcool/Proviso v4.4.3 and later) IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T echnology Pack 81 VOIP_CISC O_IPT_PERFMON.DESIGNFILE Description J avaScript file that controls UBA for CUCM P erfmon metrics.
Appendix A: UBA pa rameters ( T ivo li Netcool/Proviso v4.4.3 and later) 82 IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T e chnology Pack VOIP_CISCO _IPT_PERFMON.INPUT_DIRECT ORY Description P ath to Bulk input files director y for CUCM P erfmon metrics.
Appendix A: UBA parameters ( Tivo li Netcool/Proviso v4.4.3 and later) IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T echnology Pack 83 VOIP_CISC O_IPT_PERFMON.INPUT_FTP_P ASSWORD Description FTP or SFTP password for Bulk in put files used fo r collecting P erfmon metrics in CUCM environments .
Appendix A: UBA pa rameters ( T ivo li Netcool/Proviso v4.4.3 and later) 84 IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T e chnology Pack VOIP_CISCO _IPT_PERFMON .INPUT_FTP_USERNAME Description FTP or SFTP username for Bulk i nput files used for collecting Perfmon metrics in CUCM environments .
Appendix A: UBA parameters ( Tivo li Netcool/Proviso v4.4.3 and later) IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T echnology Pack 85 VOIP_CISC O_IPT_PERFMON.INPUT_HOST Description Hostname for Bulk input files containing P erfmon metrics in CUCM environments .
Appendix A: UBA pa rameters ( T ivo li Netcool/Proviso v4.4.3 and later) 86 IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T e chnology Pack VOIP_CISC O_IPT_PERFMON.INPUT_USE_SECURE_FTP Description Acquire CUCM P erfmon Bulk i nput files using secure FTP .
Appendix A: UBA parameters ( Tivo li Netcool/Proviso v4.4.3 and later) IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T echnology Pack 87 VOIP_CISC O_IPT_PERFMON.PERFMON.DELETEONAC QUIRE Description Deletes CUCM P erfmon Bulk i nput files after acquisition.
Appendix A: UBA pa rameters ( T ivo li Netcool/Proviso v4.4.3 and later) 88 IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T e chnology Pack VOIP_CISCO _IPT_PERFMON.
IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T echnology Pack 89 Appendix B: T emplate file ( Tivoli Netc ool/P roviso pre-v4.4.3 only) Y ou should read this appendix after you open the voip_cisco_ipt_sample_dc.cfg template file for editing, as instr ucted in Chapter 4, Configuring the technolog y pack .
Appendix B: T emplate file ( Tivo li Netcool/Proviso pre-v4.4.3 only) 90 IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T echnology Pack The following table describes the values that y ou must pro vide for these UBA parameters .
Appendix B: T emplate file ( Tivo li Netcool/Proviso pre-v4.4.3 only) IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T echnology Pack 91 URI The DataChannel UBA application needs to kno w where to find the bulk input files that the supported device generates .
Appendix B: T emplate file ( Tivo li Netcool/Proviso pre-v4.4.3 only) 92 IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T echnology Pack • The UBA tec hnolog y pack requires the DataChann el UB A application to process metrics only . In this scenario , the UB A technolog y pack provides a metrics sc hema in its design file.
Appendix B: T emplate file ( Tivo li Netcool/Proviso pre-v4.4.3 only) IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T echnology Pack 93 UBA.1.101.VOIP_CISCO_IPT.CCMINPUT.DE LETEONACQUIRE=false UBA.1.101.METRIC_STREAM_TYPE=BOF UBA.1.101.DEBUG_WALKBACK_ON_ADAPTOR_ ERROR=TRUE UBA.
Appendix B: T emplate file ( Tivo li Netcool/Proviso pre-v4.4.3 only) 94 IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T echnology Pack NO TES.
IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T echnology Pack 95 Notices This infor mation was dev eloped for produc ts and ser vices offered in the U .S .A. IBM may not offer the products , ser vices , or features discusse d in this docume nt in other countries.
Notices 96 IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T echnology Pack Licensees of this program who wish to hav e infor mation a bout it for the pur pose of enabling: (i) the exchange of .
Notices IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T echnology Pack 97 Other pr oduct an d ser vice na mes might be trademarks of IBM or other companies . © Copyright IBM Corp. 2010. US Go vernment Users R estricted Rights — Use, dupl ication or disclosure restrict ed by GSA ADP Schedule Contract with IBM Corp .
Notices 98 IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T echnology Pack.
IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T echnology Pack 99 A dditional C opyright Inf ormation The following copyright infor mation is for software used b y Tiv oli Netcool/Proviso. Tcl 8.3.3, Combat/T CL 0.7.3, Combat /T CL 0.7.5, TclX 8.
Additional Copyright information 100 IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T echnology Pack DISTRIBUTORS HA VE NO OBLIGATION TO PR O VIDE MAINTENANCE, SUPPORT , UPD A TES , ENHANCE MENTS , OR MODIFICA TIONS . V arious cop yrights appl y to this packag e, listed in 3 se parate par ts below .
Additional Copyright information IBM Tivoli Netcool/P roviso Cisco IP T e lephony 2.4.0.0 T echnology Pack 101 • R edistributions in bi nary for m must reproduce th e abo ve co pyright notic e, this list of con ditions and t he follo wing disclaimer in the document ation and/or othe r materials pro vided with the distri bution.
Additional Copyright information 102 IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T echnology Pack This software is copyri ghted by the R egent s of the University of California, Su n Microsystems, Inc .
Additional Copyright information IBM Tivoli Netcool/P roviso Cisco IP T e lephony 2.4.0.0 T echnology Pack 103 3. Neither the names of Networks Associ ates T echnolog y , Inc, Cambridg e Broadband Ltd.
Additional Copyright information 104 IBM Tivoli Netcool/Proviso Cisco IP T elephony 2.4.0.0 T echnology Pack for loss of data, lo ss of profit, or any othe r damage resul ting directly or indirec tly from the use of th e software, even if th e damage is caused by defects in th e software.
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