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HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 2 PAGE NO. 1 Service Manual for PDA PHONE II Andes HTC Propriet ary Confidential T reatment Requested Rev .
HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 3 PAGE NO. 2 TITLE: Service Manual for PDA PHONE II REV. NO. DATE CONTENTS DEP. REVISED APP ´ D STGE.PER. 1.0 Oct 06,2003 TSD Henry_Lai 1.5 Oct 13,2003 TSD Henry_Lai 1.
HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 4 PAGE NO. 3 T able of contents 1. I NTRODUCTION ··································································································· 5 2.
HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 5 PAGE NO. 4 15.1 Exploded Diagrams…………………………………………………………….
HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 6 PAGE NO. 5 1. Introduction This manual provides the technical information to support the service activities of the PDA PHONE II. This document contains highly confidentia l information, so any or all of this document should not be revealed to any third party.
HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 7 PAGE NO. 6 2.2 Specifications of PDA PHONE II Item Specification Platform • Microsoft Pocket PC 2003 phone edition - English, French, German, Italian, Spanish, Portuguese.
HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 8 PAGE NO. 7 GPRS/GSM (Tri-band) module Antenna Generic GSM Service GSM900: 880-915, 925-960MHz DCS1800 1710 .
HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 9 PAGE NO. 8 Interface One Infrared port IrDA SIR One 22 pin individual Port for signals (for USB, Serial, Ca.
HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 10 PAGE NO. 9 Audio Microphone build in Software Echo cancellation Receiver Hardware AGC Hardware Full duplex W A V/WMA/MP3 stereo 16 bits with 8KHz,1 1 KHz,16KHz,22KHz,44.
HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 11 PAGE NO. 10 Accessories Retractable sync. Cable (USB/Serial) Cradle (USB, Serial) AC adapter Car a.
HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 12 PAGE NO. 11 3.SYSTEM BLOCK DIAGRAM.
HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 13 PAGE NO. 12 4.Labeling 4.1 Main unit Regulatory label (on the r ear housing of main unit) It includes Unit IMEI Number & Barcode Unit Serial Number & Barcode Simplified Part Number in T ext Image file name: Main_UNIT_REGULA TION Please note: 1.
HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 14 PAGE NO. 13 4.2 Serial No description For S/N: SSYWWPPZZZZZ SS: SITE CODE --> HT Y : Y ear Last Digit al of the Y ear .
HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 15 PAGE NO. 14 5. Servicing Tools This chapter provides information for the servicing tools for PDA PHONE II.
HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 16 PAGE NO. 15 6. Assembling and Disassembling 6.1 Disassembling Tools needed for Assembling and Disassembling the PDA PHONE II 1. Lens Cleaning Tissue. 2. Flat Screw Driver 2.
HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 17 PAGE NO. 16 Press Unlock and release the battery Remove the battery from unit Wa r n i n g : T o reduce risk of fire or burns, do not disassemble, crush, puncture, short external contacts, or dispose of in fire or water .
HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 18 PAGE NO. 17 There are three hooks which fix the antenna cover and bezel. Insert to the gap and slightly pull upward from right to left to release the hooks. Antenna cover is removed.
HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 19 PAGE NO. 18 Gently open the housing T urn over the housing to the other side as shown on picture. Once the housing is removed, next to remove 3 screws which fix the MB into bezel.
HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 20 PAGE NO. 19 Then remove the Camera module by slightly releasing its FPC(1) and camera which is sticked with Double side tap on MB (2) T urn MB to the other side and remove the Navigation button by pulling up.
HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 21 PAGE NO. 20 The LCM, Speaker , MIC is located on upper part (Bezel side). S p e a k e r Before disassembly LCM, It is required to un screw two screws of the speaker, and remove it from its place.
HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 22 PAGE NO. 21 If MIC need to be replaced, just take it out from its place slightly by using tweezers. T a ke out the MB and disassembly procedure is done. The disassembly procedure is finished.
HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 23 PAGE NO. 22 6.2 Assembling MB Pre-assembly: There are 4 items need to be applied to MB , which are: 1.Insulation t ape on lower right corner of MB , as shown on picture.
HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 24 PAGE NO. 23 4.Black poron for volume button. Next to apply one black poron on the volume button. The PN of this poron is 76H00483-00 . Note : Please make sure you have applied all of them on the MB.
HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 25 PAGE NO. 24 Next Push aside the bezel and insert the LCM to click into 2 hooks located on right and left respectively. Assembly the speaker and fix two screws on it.
HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 26 PAGE NO. 25 Next Camera module assembly . 1. Make sure the Aluminium foil is clean and workable. 2. Put the Camera on it. Notice: In case of Place the Camera into correct position and fix it.
HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 27 PAGE NO. 26 Next Close the Rear Housing to upper part st arting from lef t side (with V olume button) TIPS : Adjust the volume button to its center first before full closing the Housing .
HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 28 PAGE NO. 27 FIX Antenna Cover Put the antenna cover and fix it starting from unit left side (side with volume button) W arranty Seal (Security Label) Be sure to apply new W arranty seal once the unit has been repaired before sending back to customer .
HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 29 PAGE NO. 28 Put back the battery cover . Put back the stylus, SD filler and Car antenna connector cover back into the unit. Now The unit is ready for performing TEST .
HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 30 PAGE NO. 29 6.3 Camera Replacement assemby In case of Camera defective, before replacing with new camera from S tock, please be noticed to add necessary pre-assembly part into MB and camera in advance.
HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 31 PAGE NO. 30 6.4 Connector, Back up battery replacement. If you are authorized by HTC fo r component replacement, you c ould do below replacement with following notice: Back up battery replacement.
HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 32 PAGE NO. 31 7.Problem Diagnostics 7.1 List of Test Jigs Item Name Usage Remark RS-232 Serial Cable/Cradle For data.
HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 33 PAGE NO. 32 8.Diagnostic Program 8.1. List of Test Items No. Item Description Remark 1 RAM T e st RAM Check Size/Write/Read/Comp arison test. 2 Display T est T est the LCD display quality .
HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 34 PAGE NO. 33 Serial V1.01 Then, wait about 10 seconds, the display will show : W aiting for GSM ready Himalaya DIAG v1.
HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 35 PAGE NO. 34 3 T ouch T est T ap the cross mark (+) with stylus on the correct location. Fail if no reaction Calibrate the screen following the + mark. Press ACTION to exit.
HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 36 PAGE NO. 35 12 SD T est Insert SD card (Enable Write Protect) and start test. Pull out the SD card if you see the message< “Pluck OK ><Locked > Please remove locked SD .
HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 37 PAGE NO. 36 9. Main Battery Test / Judgement procedure A. Main Battery only 9.1 Requirement: - PC with Windows 2000 - Taylor Made Battery test fixture - Battery Test program (DS2760K) , install CD package to your PC.
HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 38 PAGE NO. 37 -2. Set and press the thimble to touch the main battery pad Pin 2 & 3 (counted from left to right), be noticed not to touch (short circuited) each other.
HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 39 PAGE NO. 38 -4. Current measurement . Measured value should be within the range:-3.125 ~ +3.125 V. 5- CC and DC status Check Both Pin should be in LOW , otherwise it is judged as defective.
HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 40 PAGE NO. 39 3 CC & DC Pins status Both should be on LOW . If on HIGH, means the battery is defective. Note: * If the current value is incorrect, Please click “Calibrate offset” to calibrate the value (it takes about 15 seconds) and check again.
HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 41 PAGE NO. 40 B. Battery Performance on unit with Run Down Program B1. Requirement: -PC with Windows 2000. -USB cable -ActiveSync 3.7 -Run Down Test Program from HTC -Criteria B2.
HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 42 PAGE NO. 41 9.3 Current consumption measurement 1. Equipment requirement A. Power Supply (set at 4 V /1A). B. Micro-Current Meter (support 0.5mA ~ 1A st least). 2. Fixture requirement C.
HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 43 PAGE NO. 42 5. Ready for testing (Don’t turn on power at this moment) 6. Inst all battery fixture (E) to unit 7. T urn on pow er supply ( 4V) 8. T urn on current meter ( 2A) 9.
HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 44 PAGE NO. 43 12. Press and hold power button until turn of f back light, the current will be showing on current meter , this status is so called “ idle mode” , The criteria is as follow s <= 86.
HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 45 PAGE NO. 44 10. LCM Inspection Criteria (New part only) I n s p e c t i o n D e f e c t s Acceptance Level Single dots Red+Green+Blue ≦ 5 T otal number of Red, Green and Blue dots should be less or equal to 5.
HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 46 PAGE NO. 45 All allowable defect dots T otal Number ≦ 8 S ≧ 5 mm Scratch 0.03 < W ≦ 0.1 (mm) 0.3 < L ≦ 3 (mm) N ≦ 6 Lint ( linear for eign objects) 0.
HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 47 PAGE NO. 46 11. RF 11.1 RF TEST REQUIREMENT. For RF antenna test, you need to set up your mobile tester , Antenna coupler and Shielding box to meet HTC specification and requirement.
HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 48 PAGE NO. 47 11.3 RF Antenna Spec. PDA Phone2 RF Antenna T est S pec Revision 1.
HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 49 PAGE NO. 48 DCS 1800 Receiver T est 1 Fast Bit Error Rate 0 512 -104 2 Fast Bit Error Rate 0 698 -104 3 Fast Bit E.
HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 50 PAGE NO. 49 10 TX Phase RMS Error 0 810 -104 1 1 TX Phase Peak Error 0 810 -104 12 TX Frequency Error 0 810 -104 13 Check TX Power 0 512 -104 14 Check TX Power 0 662 -104 15 Check TX Power 0 810 -104 12.
HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 51 PAGE NO. 50 1.Execute RUU 2.Following display will show on screen:.
HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 52 PAGE NO. 51 3.T ype Next 4.Follow the instruction on PC and make sure Active Sync connection is established before go to NEXT 5.Following will show on display: 6.Select UPGRADE and wait until process completed.
HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 53 PAGE NO. 52 7.Once completed, Display will show as below , follow the instruction on PC .
HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 54 PAGE NO. 53 8.DONE..
HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 55 PAGE NO. 54 12.3. Following is the complete procedure for SD reflash. PDA Phone2 OS, Radio & Ext. Rom Firmw are Upgrade Procedure Revision 1.0 1 1/04/2003 System Requir ement: -W indows 2000 -USB Cable or Cradle -MTTY .
HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 56 PAGE NO. 55 2. Uncheck USB and COM1 in Connection Settings in ActiveSy nc if you have inst alled the ActiveSync in y our PC and make sure the USB port is available. 3.
HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 57 PAGE NO. 56 8. The pr ompt “USB>” will appear , then to UPLOAD PDA Image , T ype : USB>d2s 80000000 (mea.
HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 58 PAGE NO. 57 CAUTION! DO NOT REMOVE THE USB CABLE FROM THE PC OR PDA, F AIL TO DO SO MA Y CAUSE DEVICE UNIT F AIL TO BOOT . Once done, above display will be shown on PC display , while on PDA phone , a message of: 100% Checksum is OK .
HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 59 PAGE NO. 58 Again, on PDA phone will show message : 100% Checksum is OK . 10. Continue with M-SYSTEM part. USB>d2s 70010000 1070000 sd a Then press ENTER PDA Phone display will show: 100% Checksum is OK .
HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 60 PAGE NO. 59 When it is Done, PC display will show: 1 1. T ake out the SD card from PDA phone and mark it according to the Language you build for . 12.4 Procedure to Upgrade code/Re-Flash Unit.
HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 61 PAGE NO. 60 4. Once it is Done, display will show 5. T ake out the SD card and RESET the device (unit). Now the upgrade procedure is Done. Note : Due to security issue, it is not allowed to re-flash dif ferent customer ID .
HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 62 PAGE NO. 61 13. Classification of Non-Conformity Non Conformity T ypes Ａ． Main unit does not res p ond to Powe.
HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 63 PAGE NO. 62 14. Troubleshooting & Repair Before repairing , please try to duplicate if the symptom exist or Customer mishandling .
HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 64 PAGE NO. 63 2 － B ． Buttons Do Not Respond (1) Dismantle the unit, check the status of switc hes on the Main Board and the plastic parts of button of the Button not responding.
HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 65 PAGE NO. 64 4 － A ． SD Card cannot be used (1) Check whether SD or MMC Card is fully inserted to the slot until you hear a click. (2) Try with another SD / MMC Card and C heck whether it is Write Protected.
HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 66 PAGE NO. 65 (4) Check the IrDA window whether it is broken or cracked.
HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 67 PAGE NO. 66 (6) Check whether the condition of Battery Charging status is correct.
HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 68 PAGE NO. 67 (6) Replace Main Board if necessary. (7) Once the defective part has been identified, veri fy it again with the defective part whether the symptom could be duplicated.
HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 69 PAGE NO. 68 15. Exploded Diagrams & Spare part list 15.1 Exploded diagram.
HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 70 PAGE NO. 69 15.2 Spare part list Item Description HTC P/N Using Q'ty 1 S peaker , 36H00177-00 1 2 GSM ANTENNA 36H00158-00 1 3 RECHARGEABLE BA TTERY ,LI-ION polymer ,3.
HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 71 PAGE NO. 70 15.3 Spare Part List with Picture 1.Cover, Battery, 74H00219-00 2.GSM, Antenna, 36H00158-00 3.COVER, ANTENNA, 74H00218-00 4.Main Batter y, 35H0 0020-01 5.
HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 72 PAGE NO. 71 10.Regulatory label (Depend on model) 11. DUMMY, SD,CARD, 71H00651-00 12. STYLUS, 74H00187-00 13. LCM, 60H00011-00 14. MIC, 36H00132-00 15.JoyPad 74H00203-00 16.
HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 73 PAGE NO. 72 22. Connector Docking,34P 75H00313-00 23. CONNECTOR-M,B-B, 22 PIN 75H00098-00 24.SIM Connector, 75H00319-00 25.CONDUCTIVE-FABRIC 72H00411-00 26.ALUMINUM-FOIL,CAMERA 72H00412-00 27.
HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 74 PAGE NO. 73 34. Earphone 36H00169-00 35. 36. 16. Appendix A. Customer, Retailer Misjudgment Before attempt repairi.
HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 75 PAGE NO. 74 Operating with front light ON, or using high energy consumption devices such as SD Memory Card will drain out the battery pack faster . Using AC adapter that is NOT supplied with the unit.
HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 76 PAGE NO. 75 Could be wrong operation. 7 T ouch Screen or Program Buttons are not reacting. Screen not properly aligned with the stylus calibration. 8 Front Light dim, cannot turn ON, or shuts OFF automatically .
HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. 77 PAGE NO. 76 B. Repair Troubleshooting Guide FLOW..
HTC confidential © 2001, HTC Corporation. All rights reserv ed. TOTAL 77 CONT.ON. F PAGE NO. 77.
Ein wichtiger Punkt beim Kauf des Geräts HTC Andes (oder sogar vor seinem Kauf) ist das durchlesen seiner Bedienungsanleitung. Dies sollten wir wegen ein paar einfacher Gründe machen:
Wenn Sie HTC Andes noch nicht gekauft haben, ist jetzt ein guter Moment, um sich mit den grundliegenden Daten des Produkts bekannt zu machen. Schauen Sie zuerst die ersten Seiten der Anleitung durch, die Sie oben finden. Dort finden Sie die wichtigsten technischen Daten für HTC Andes - auf diese Weise prüfen Sie, ob das Gerät Ihren Wünschen entspricht. Wenn Sie tiefer in die Benutzeranleitung von HTC Andes reinschauen, lernen Sie alle zugänglichen Produktfunktionen kennen, sowie erhalten Informationen über die Nutzung. Die Informationen, die Sie über HTC Andes erhalten, werden Ihnen bestimmt bei der Kaufentscheidung helfen.
Wenn Sie aber schon HTC Andes besitzen, und noch keine Gelegenheit dazu hatten, die Bedienungsanleitung zu lesen, sollten Sie es aufgrund der oben beschriebenen Gründe machen. Sie erfahren dann, ob Sie die zugänglichen Funktionen richtig genutzt haben, aber auch, ob Sie keine Fehler begangen haben, die den Nutzungszeitraum von HTC Andes verkürzen könnten.
Jedoch ist die eine der wichtigsten Rollen, die eine Bedienungsanleitung für den Nutzer spielt, die Hilfe bei der Lösung von Problemen mit HTC Andes. Sie finden dort fast immer Troubleshooting, also die am häufigsten auftauchenden Störungen und Mängel bei HTC Andes gemeinsam mit Hinweisen bezüglich der Arten ihrer Lösung. Sogar wenn es Ihnen nicht gelingen sollte das Problem alleine zu bewältigen, die Anleitung zeigt Ihnen die weitere Vorgehensweise – den Kontakt zur Kundenberatung oder dem naheliegenden Service.
