Benutzeranleitung / Produktwartung OFFICEJET 7500A des Produzenten HP
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OFFICEJE T 7 5 00A E910 Us er Guide.
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HP Officejet 7500A (E910) e- All-in-One User Guide.
Copyright informati on © 2010 Copyright Hewlett-Packard Development Company, L . P. Hewlett-Packar d Company notices The information con t ained in this document is su bject to change without notice.
Contents 1 Get started Accessibility................. ................................................................ ................................. ........ ......9 Eco-Tips....... ...................... ...................... ...................
Print photos................................................................................................................... ...........35 Print photos on photo paper (Windows).... .............................................. ....................
Set up speed-dial entries..... . ................ ........................ .. .................. .................................... ....61 Set up and change sp eed-dial entries.......................................................... ..............
Print troubleshooting............ ... ............................ ............................ ................ ................... .......87 Envelopes print in correctly................................... ................................... ........
Solve fax problems....... .. .............................. ...................................... ....................................136 The fax test failed. ...........................................................................................
Printer specifications....................................................... .................................................. .....170 Physical specificat ions. ................ ........................... .............................. ...........
Environmental product stewar dship program ......................... ................................................190 Paper use.................................................................. . ................................................... .
Change advanced network settings ........................ .......................... ........................... ..........224 Set link speed............................... .. .......................... ........................................ .......
1 Get started This guide provide s details about how to use t he printer and h o w to resol v e problems. • Accessibility • Eco-Tips • Understand the pri nter parts • Use the printer co ntrol .
Eco-Tips HP is committed to helping cu stomers reduc e their environ mental footprin t. HP has provided the Eco-Ti ps below to help you focus on wa ys to assess and reduce t he impact of your printing ch oices.
Printing supplies area 1 2 1 Cartridge access door 2 Ink cartridges Back view 4 3 2 1 5 1 Universal serial bus (USB) po rt 2 Ethernet port 3 Power i nput 4 1-LINE (fax) 5 2-EXT (phone) Understand the .
Use the printer control panel This secti on contai ns the follow ing topic s: • Overview o f buttons and lights • Control-panel display icons • Change pri nter settings Overview of buttons an d lights The follow ing diagram and re lated table pr ovide a quick reference to t he printer cont rol panel feature s.
Control-pane l display icons Icon Purpose Shows that a wired network connection exists. Shows that a wireless network connection exists. The signal stre ngth is indicated by the number of curved lines. This is for infrastructu re mode. For more information, see Set up the pr inter for wireless communication.
Change printer settings Use the co ntrol panel to chan ge the printer’s mode and settin gs, print reports, or get he lp for the printer. TIP: If the printer i s connected to a computer, you can a ls.
Finding the printer model number In addition to the model name that appe ars on the front of the printer, this pri nter has a specific mod el number. Use t h is number to obt ain support and to ident ify the supplies and accessories available for your print er.
Recommended pape rs for printing and copyin g If you want t h e best print qu ality, HP recomme nds using HP papers that are specif ically designed for t he type of project you are printing. Depending on your country/ region, some of these papers might not b e available.
NOTE: At this time, so me portions of the HP Web site are available in Englis h only. HP Photo Value Packs: HP Photo Value Packs conven iently package Original HP ink cartridges and HP Advanced Phot o Paper to save you time and take the guesswork out of printing affordabl e professional phot os with your HP printer.
• When loading th e trays and ADF, make sure the medi a is loaded correctly. For more informatio n, see Load media or Load an original in the automatic document feeder (ADF). • Do not overload the tray or ADF. For more information, see Media specif ications.
3. Close the l id. Load an original in the auto matic document feeder (ADF) You can copy, scan, or fa x a one-sided, si ngle- or multiple-pag e, A4- or Lett er-size document by placing it in the automatic document fee der tray. CAUTION: Do not load photos in the ADF; th is might cause damag e to your photos.
2. Slide the widt h guides inward until they stop at the left and right edges of the media. NOTE: Remove all orig inals from t he document fee der tray before lifting the li d on the printer. Load media This section pro vides instruction s for loading media into the p rinter.
3. Insert the media print-sid e down along the right of the main tray. Ma ke sure the media aligns with t he right and back edges of the tray and does not exceed the l ine marking in the tray. 2 1 NOTE: Do not load paper w hile the printer is printing.
Load Envelopes To load enve lopes Use these inst ructions to load an envelo pe 1. Lift the outp ut tray. 2. Slide the pap er width gu ide out as far as po ssible. NOTE: If you are loading l arger-sized media, pull th e input tray to extend it . 3. Load envelopes accordin g to the graphic.
5. Lower the outpu t tray. 6. Pull out the t ray extender. Load cards an d photo paper To load c ards and photo pap er Use these instructio ns to load photo paper. 1. Lift the output tray. 2. Slide the paper w idth guide out as far as po ssible. NOTE: If you are load ing larger-sized media, pull th e input tray t o extend it .
Load tr ansparencies To load tr ansparen cies Use these instructions to lo ad transparencies. 1. Lift the outp ut tray. 2. Slide the pap er width gu ide out as far as po ssible. NOTE: If you are loading l arger-sized media, pull th e input tray to extend it .
3. Insert the media print-sid e down along the right of the main tray. Ma ke sure the media aligns with t he right and back edges of the tray and does not exceed the l ine marking in the tray. NOTE: Do not load paper w hile the printer is printing. 4.
Maintain the printer This section provid es instructions for keeping the p rinter in t op working condition. Pe rform these mainten ance procedures as necessary.
3. Clean the gla ss by using a soft, lint-free clo th that has bee n sprayed with a mil d glass cleaner. D ry the gl ass with a dry, so ft, lint-free cloth. CAUTION: Use only glass cleaner t o clean the scanner g lass. Avoi d cleaners that cont ain abrasives, acetone, benzene, and carbon t etrachloride, all of which can damage the scanner glass.
If you have lines or dust a p pearing on scanned documents or faxes, clean the plastic strip in the ADF. To clean the rollers or separator pad 1. Remove all original s from the document fee der tray. 2. Lift the auto matic document feeder cover (1). This provides ea sy access to the rol l ers (2) and se parator pad (3).
To clean th e plastic str ip inside the au tomatic docume nt feeder Use these instructio ns to clean the plastic strip inside t he ADF. 1. Turn off the p rinter and unplug the power cord . For more informa tion, see Turn off the printer. NOTE: Depending ho w long the printer is unplugg ed, the date and tim e might be erased.
3. Continue li fting the automatic docu ment feeder cover to the verti cal position. 4. Lift the au tomatic docu ment feeder m echanism. 5. Clean the plastic strip with a so ft cloth or sponge sl ightly moist ened with a non abrasive glass cleaner.
6. Gently lowe r the automati c document feeder mechanism to avoid dislod ging the plastic strip, a nd then close the cover of the aut omatic document feede r. 7. Plug in the p ower cord, and then turn on the pr inter. NOTE: If you stil l see dust or lines on scans after clea ning the pla stic strip, you may need to order a new plast i c strip.
2P r i n t Most print se ttings are a utomatically h andled by th e software appli cation. C hange the settings m anually only when you want to chan ge print quali ty, print on specific t ypes of paper, or use special feat ures. For more information about selecti ng the best prin t media for your documents, see Select pr int media.
Print docume nts (Window s) 1. Load paper in the t r ay. For more inf o rmation, se e Load media. 2. On the F ile menu in your software applicati on, click Print . 3. Make sure the printer you wan t to use is sele cted. 4. To change setting s, click the option that open s the printer Properties dial og box.
5. Change the pape r orientat ion on the Layou t tab, and paper source, media type, paper size, and qualit y settings on the Paper/Quality tab. To print in bl ack and white, click the Ad vanced tab , and then change the Print in Gr ayscale optio n. 6.
6. Click the Paper/Quality tab, and then select the appropriate envelope t ype from the Paper Size drop-do wn list. TIP: You can chan ge more option s for the print job by using the features available on the other tabs i n the dialog box. 7. Click OK , and then click Print or OK to begin printing.
4. Click Paper Type/ Quality from the pop-up menu (l ocated below the Orien tation setting), and th en select the following set tings: • Paper Type: The app ropriate phot o paper type • Quality: Best or Maximum dpi NOTE: Click the blue d isclosure triang le next to t he Printer selection to access these optio ns.
- or - a . Touch a photo you wan t to print. The ph oto enlarges and gives you several editing options. • Touch th e up and down arrows to specify the numb er of copies you want to print. • Touch th e Full Scre en ico n to enla rge th e photo to fill t he screen.
NOTE: With certain typ es of paper, you can print on both sid es of a sheet of paper (called “two-sided pri nting” or “duplex printin g ”). For more informa tion, see Two -sided printin g (duplexing ). Follow the instructions for your operating system.
Print borderle ss documents (Wind ows) 1. Load paper in the t r ay. For more inf o rmation, se e Load media. 2. On the F ile menu in your software applicati on, click Print . 3. Make sure the printer you wan t to use is sele cted. 4. To change setting s, click the option that open s the printer Properties dial og box.
Follow th e instructions on the printer’ s control pane l to enable and set up the printer’s Web Services. For more inf ormation, see www.hp.com/go/ePrintCen ter. Two-sided printing (duplexing) With certain t ypes of paper, you can print o n both sides of a sheet of pa per (called “two- sided printing ” or “duplex printing”).
3 Scan You can use the printe r’s control panel t o scan documents, photos, and other or iginals and send them to a variet y of destinati ons, such as a folde r on a compute r. You can also scan these origin als from your computer using ei ther the HP software provided with the printer or TWAIN-compliant or WIA-compli ant programs.
3. Touch Do cument Type to select the type of document you want to save. Make changes to scan o ptions, if needed. 4. Touch Sta rt Scan . To sca n an original fr om HP printer s oftware 1. Load your origin al print-sid e down in th e right-front co rner of the gl ass or in the AD F.
To scan an orig inal from the printer c ontrol panel Use the follow ing instructions to scan a large do cument. 1. Touch Scan , and then sele ct the Me mory Device . 2. Touch Document Type to choose the type of docu ment you want to save. Make changes to sca n options, if need ed.
Scan using Webscan Webscan is a feat ure of the embedded Web server t hat lets you scan photos an d documents from yo ur printer to your computer using a Web br owser. This feat ure is availabl e even if you did not i nstall the p rinter software on your computer.
◦ The text is tight ly spaced. For exam ple, if the te xt that the software conve rts has missing or combined ch aracters, "rn" might appear as "m." ◦ The text is on a colore d background. Colored backg rounds can cause images i n the foregr ound to blend too much.
4 Copy You can produce high-qua lity color and grayscale copies on a variety of paper types and sizes. NOTE: If you are copying a do cument when a f ax arrives, the fax is stored in the printer's memory unt il the copying finishes. This can reduce the nu mber of fax pages stored in me mory.
3. Touch the A3/11 x17 checkbox on the Cop y screen, and then se lect Settings to change any other copy sett ings. 4. Select Black to make a black-and-white copy, or Color to make a color copy. 5. Select the size of the origin al. 6. Load the orig inal according t o the animation, and th en select Scan .
5F a x You can use the pri nter to send and rece ive faxes, in cluding color faxes. You can schedule faxes t o be sent at a lat er time and set up speed-dials to send faxes quickly and easily to frequ ently used numbers.
NOTE: If you need pri n ted confir mation that your faxes were successfully sent, enable fax confi rmation befo re sending any faxes. TIP: You can also send a fax m anually from a phone or by using mo nitor dialing. These feature s allow you to con trol the pace of yo ur dialing.
6. Click Print or OK . 7. Enter the fax nu mber and other inform ation for the recipient, change any further settings for the fax, and then click Send Fax . The printer be gins dialing th e fax number and faxing t he document. Mac OS X 1. Open the docu ment on your computer that you want to fax.
4. If the recipient answers the telepho ne, you can engage in a co nversation bef ore sending your fax. NOTE: If a fa x machin e answers t he call, y ou will hear fax t ones fr om the receiving fax machine. Proceed to the next step to transmit t he fax.
you can immediate ly remove the originals from the documen t feeder tray or scanner glass. NOTE: You can only send a black-and -white fax from me mory. To send a fax from memor y 1. Load your orig inals. For ad ditional information, see Load an original on the scanner glass or Load an orig inal in the automatic docum ent feeder (ADF).
To cancel a sc heduled fax 1. Touch the Send F ax Later message on the display. – OR – Touch Fax , and then select Fax Settings . 2. Touch Cance l Scheduled Fa x . Send a fax to multiple re cipients You can send a fax to mult iple recipients at once by groupi ng individual speed d ial entries into group speed dia l entries.
Receive a fax You can receive faxes automatical ly or manually. If you turn off the Auto Answer option, you must receive faxes man ually. If you turn on the Auto Answer option (the default setting), th e printer automati cally answers incoming calls and rece ives faxes afte r the number of ri ngs that are specified by t he Rings to Answer se tting.
4. If you are currently on the phone with the sender, instruct the sender to press Start on their fax machine. 5. When you hear fax ton e s from a sending fa x machine, do the following: a . Touch Fax , and then select Start Black or Start Color . b .
NOTE: After the memory becomes full, the ol dest , printed faxes are ove r written as new faxes are received . If all the sto red faxes are unprin ted, the print er does not receive any fax calls until you print or delet e the faxes from memory. You might also want to d elete the faxes in m emory for security or p rivacy pu rposes.
4. Touch On (Print and Fo rward) to print an d forward the fa x, or select On (Forward) to forward the fax. NOTE: If the printer is not able to forward the fax to th e designat ed fax machine (for example, if it is not turned on ), the print er prints the fax.
Block un wanted fa x num bers If you subscribe to a caller ID service thro ugh your phone provider, you can bl ock specific fax numbers so the printer does n ot print faxe s received from those numbers.
4. Touch Rem ove Numbers . 5. Touch the number you wa nt to remove, and then select OK . Print a Junk Fax Rep ort Use the follow ing procedure to print a list of blocke d junk fax numbers. To print a Junk Fax Re port 1. Touch right arrow , and then select Setup .
Activate Fax to PC an d Fax to Mac On a computer run ning Windows, you can use the Digital Fax Setu p Wizard to activate Fax to PC. On a Macint osh computer, yo u can use the HP Utility. To set up Fax t o PC (Windo ws) 1. Open the HP pri nter software .
Turn off Fax to PC or Fax to Mac 1. Touch (right arrow), and t hen select Setup . 2. Touch Fax Setup , touch Basic Fax Setup , an d then touch Fax to PC . 3. Touch Turn Off . Set up speed-dial entries You can set up frequen tly used fa x numbers as spe ed-dial entries.
4. If you want to change the fax numb er, type the new number, and then touch Next . NOTE: Be sure to include an y pauses or other required numbers, such as an area code, an access code fo r numbers outside a PBX sy stem (usually a 9 or 0), or a long-distance prefix.
Print a list of speed-d ial entries To print a list of all of the speed-dial entries that have b een set up, co mplete the followin g steps: 1. Load paper in the t r ay. For more inf o rmation, se e Load media. 2. On the printer’s cont rol panel, touch right arrow , an d then touch Setup .
To set the answe r mode 1. Touch righ t arrow , and then select Setup . 2. Touch Fax Setup , and then select Basic Fax Setup . 3. Touch Au to Answer , and then select On or Off . When Au to Answer is On , t he printer answers call s automatically. When Auto Answer is Off , it does not answer call s.
NOTE: The printer can not receive faxes when the main ph one number is off the hook. To change the answ er ring pattern for distinctiv e ring 1. Verify that the printer is set to answer fax call s automatically. 2. Touch right arrow , and then select Setup .
Set the re dial opti ons If the printer w as unable to send a fax because the receiving fax machine d id not answer or was busy, t he printer atte mpts to redial based on the setti ngs for the busy-redial and no-answer-re dial options. U se the following procedu re to turn the options on or off.
Set the fax so und volume Use this procedu re to increase or decrease the volume of the fax sounds. To set the fax sound volume 1. Touch right arrow , and then select Setup . 2. Touch Fax Setup , an d then select Basic Fa x Setup . 3. Touch down arrow , and then select Fax Sound Volume .
TIP: Support for trad itional fax tra nsmission over any Internet protocol telephone systems are often limited. If you experience problems faxing, tr y using a slower fax speed or disa bling the fax erro r-correction m ode (ECM). However, if you turn off ECM, you cannot send and receive color faxe s.
NOTE: You can include an image of the first pa ge of the fax on t he Fax Sent Confirmation report if you choose On (F ax Send) or On (Sen d and Receive) , and i f you scan the fax to send from memory. To enable fax confi r mation 1. Touch right arrow , and then select Setup .
Print and vie w the fax log You can print a lo g of faxes that have been receive d and sent by the p rinter. To print the fax log from the printer control p anel 1. Touch righ t arrow , and then select Setup . 2. Touch Fax Setup , touch down arrow , and then select Fax Reports .
To view the Call History 1. Touch right arrow , and then select Fax . 2. Touch (Call History). Use reports 71.
6W e b The printe r offers inn ovative, Web-en abled solution s that can help you quickl y access the Internet, obtain documents, a nd print th em faster and with less hassle—and all with out using a comput er. In addition, you can use a Web service (Marketsplas h by HP) t o create and print prof essional-quality marketing mate rials.
Marketsplash by HP Grow your business using online HP tools a n d services to crea te and print professional marketing m aterials. With Marketsplash, yo u can do the fol lowing: • Quickly and easily create am azing, professio nal-quality brochure s , flyers, bu siness cards, and more.
7 Work with ink cartridges To ensure the best prin t quality from the pr inter, you will ne ed to perform some simple maintenance proced ures. This section provides guideline s for handling the ink cart ridges, instructions f or replacin g the ink cart ridges, and aligning an d cleani ng the print head.
• Handle ink cartri dges carefully. Dropp ing, jarring, or rough handling during installation can cause temp orary printing problems. • If you are tra nsporting the printer, do the f ollowing to prevent ink leaking from the printer or othe r damage from o ccurring to th e printer: ◦ Make sure you tu rn off the printer by pressing Power .
NOTE: At this ti me, some p ortions o f the HP W eb site ar e availa ble in En glish on ly. CAUTION: Wait until you ha ve a new ink cartridge availabl e before remo ving the old ink cartridge. Do no t leave the ink cartrid ge outside of the printer for a n extended period of ti me.
5. Twist the orange cap to snap it off . NOTE: Make sure the plastic tab is entirely removed and t h at the l abel is slightl y torn, revealing the vent cha nnel. 6. Using the col ored shaped ic ons for help, slid e the ink cartridge into the e mpty slot until it clicks i nto place and is seate d firmly in the slo t.
Make sure that you insert th e ink cartri dge into the slot that has the same shaped icon and colo r as the on e you are instal ling. 7. Repeat steps 3 thro ugh 6 fo r each ink cartrid ge you are repl acing.
If you are concer ned about provi d ing this anon ymous information, yo u can make thi s information inaccessible by turning off the memory chip's abilit y to collect the printer's usage informati on: To turn off usage informati on collection 1.
8 Solve a problem The informatio n in this section suggests solution s to common problem s. If your printer is not operati ng correctly a nd those suggestions did no t solve your problem, try using one of the follow ing support services to obtain assistance.
Obtain electronic su pport To fin d suppor t and warranty informat ion, go to the HP W eb site at www.hp.com/ support. If prompted, choose your country/ region, and t hen click Contact HP for information on calling for tech nical supp ort.
• Messages tha t appear when t he situation occurs • Answer s to these qu estion s: ◦ Has this si tuation happened before? ◦ Can you re-creat e it? ◦ Did you add any new hardw are or softwar.
Telephone s upport numbers In many locations, HP provides toll free tel ephone su pport during th e warranty period. However, some of the support numb ers might not be toll fre e.
For the most current list of telephon e support numbers, see www.hp.com/support. $IULFD(QJ OLVKVSHDNLQJ $IULTXHI UDQFRSKRQH .
After the phone sup port period After the phone supp ort period , help is availa ble from HP at an additio nal cost. Help may also be available at the HP onli ne support Web site: www.hp.com/ support. Contact your HP dealer o r call the sup port phone n umber for your co untry/region to learn m ore about support opti ons.
Solve printing problems This secti on contai ns the follow ing topic s: • The printer shu ts down unexpectedly • Alignment f a ils • Printer takes a long time to print • Something on the page .
Check the m argin settings Make sure the margi n settings f or the document do not exceed the p r intable a rea of the printer. For more information, see Set minim um margins. Check the col or print setti ngs Make sure Print in Graysca le is not selected in the printer driver.
Make sure that you remove all pap er from the input t r ay before loading the envelopes. Cause: A stack of en velopes was loaded incorrectly . If this did no t solve the i ssue, try the next so lution. Solution 2: Che ck the envelope type Solution: Do not use shiny or embossed enve lopes or envelo pes that have clasps or windows.
Solution 1: Turn on the printer Solution: Look at the Power light locate d on the printer. I f it is no t lit, th e printer is turned off. M ake sure the power cord is f irmly connected to the printer and plugged into a power outlet. Press the Power button to turn on the p r inter.
Some document s take a long ti me to print. If nothing h as printed several minutes after you sent a print job to the printer, check the prin ter's control panel to see if there are any errors. Cause: The printer was busy wi th another task. If this did no t solve the i ssue, try the next so lution.
Solution 9: Check the co nnection from the printer to your computer Solution: Check the c onnect ion from the prin ter to you r compute r. Verify that the USB cable is securely plugged i n to the USB port on the back of t he printer. Make sure the other end of the U SB cable is plugged into a USB port on your computer.
The printer prints meaningl ess characters Try the followi ng solutions to resolve the issue. So lutions are listed in order, with the most likely solution f irst. If the first soluti on does not solve th e problem, conti nue trying the remaining solu tions until the issue is resolved.
Make sure the margi n settings for th e document do not excee d the printable area of the printer. To check your margin settings 1. Preview you r print j ob before s ending it to the printe r. In most softwa re applications, click the File menu, and th en click Print Preview .
• Solution 3: Loa d the stack of papers correctly • Solution 4: Try pri nting with borders Solution 1: Check th e margin settings Solution: Check the printer margins. Make sure the margin se ttings for the document do not exceed the printable area of the printer.
Remove the stack of pap er from the input tray, and then re load the paper. For more information, see: Load m edia Cause: The p aper was loaded i ncorrectly. If this di d not sol ve the issue, try the next so lution. Solution 4: Try printing with borders Solution: Try printing wit h borders by turning of f the borderless option.
Solution 3: Check the ink levels Solution: The ink cartrid ges may be ru nning low on ink. Cause: Ink levels are too low. Solution 4: Clean the pri nthead Solution: Compl ete the printhead cleaning p rocedure. For more informa tion, see Clean t he printhe ad.
Solution 2: Ma ke sure the paper is lo aded corr ectly Solution: Make sure th at the pap er is load ed correctl y in the i nput tray. For more information, see: Load m edia Cause: The pa per was not loa ded correctly. If this di d not sol ve the issue, try the next so lution.
If this did no t solve the i ssue, try the next so lution. Solution 5: Check for a paper jam Solution: Check fo r paper debris in the front of t he printer. Remove any de bris you find. CAUTION: Trying to clear a paper jam from the f ront of the p rinter can d a mage the print mechanism.
Wrong, inaccur a te, or bleeding colors If your print out has one o f the following print quality problems, try the solutions in this section for help. • Colors look wrong For example, gre en was replac ed with blue in your pr intout. • Colors run int o each other, or lo ok like they are smeared on the page.
If this did no t solve the i ssue, try the next so lution. Solution 3: Check the paper type Solution: HP recomm ends that you use HP papers or any other paper type that i s appropriate fo r the printe r. Always make sure the paper you are printing on is flat.
Solution 5: Check the print settings Solution: Check the print settings. • Check th e print sett ings to se e if the color setti n gs are inco rrect.
After cleaning the printhead, p rint a print qu ality report. Evaluate the print quality report to see if the print quality probl em still ex ists. For more information, see: • Printhead main tenance • Print and evaluat e a print quality report Cause: The printhead needed to be cl eaned.
Solution 2: Check th e ink levels Solution: Check the estim ate d ink levels in the ink cartridges. NOTE: Ink level al erts and indicato rs provide estimates for plan ning purposes only. When you re ceive a lo w-ink alert, consider having a replacement cartrid g e available to avoid possible pr inting delays.
After cleaning the printhead, p rint a print qu ality report. Evaluate the print quality report to see if the print quality probl em still ex ists. For more information, see: • Printhead main tenance • Print and evaluat e a print quality report Cause: The printhead needed to be cl eaned.
Solution 2: Use a higher print quality setting Solution: Check the print quality set ting and make sure it is not set too l ow. Print the image wi th a high print qua lity setting, such as Best or Maximum d pi . Cause: The prin t quality setting was set too l ow.
If this did no t solve the i ssue, try the next so lution. Solution 3: Check the ink levels Solution: Check the estimated ink leve ls in the ink ca rtridges .
If prompt ed, choose your country/reg ion, and then click Contact HP for information on calling for te chnical support. Cause: There w as a problem wi th the print head. Printouts are faded or have dull colors Try the followin g solutions if the colors in you r printout are not as bright a nd intense as you expecte d.
NOTE: Ink level alerts and indicators pr ovide estimat e s for planning purposes only. Wh en you rece ive a low-in k alert, consid er having a repl acement cartridg e availabl e to avoi d possible printing de lays. You do not ne ed to repla ce the ink cartridges unt il print quality becomes unaccepta ble.
• Solution 3: Print t he image in a smaller size • Solution 4: Align the printhead Solution 1: Check the print settings Solution: Check the print settings. • Check t he paper type settin g to make sure it matches the type of paper loaded in the input t ray.
Vertical streaks • Printouts have vertical streaks Printouts have vertical s treaks Vertical Streaks are stre aks that are parallel to the direct ion that t he paper move d through the pri nter. Solution: HP recomm ends that you use HP papers or any other paper type that i s appropriate fo r the printe r.
Solution 3 : Ensur e that the r ear ac cess pa nel is s ecurely installe d Solution: Make sure th at the rear door is securely installed. If you removed the rear door to clear a pa per jam, replace it. Gently pu sh the door forward until it snaps into pla ce.
not have time to wait, yo u can clean the pri nthead, but thi s uses more ink, and the poor black text may reoccu r un til automatic se rvicing is allowed to comp lete. Cause: Many black print quality problem s clear up when the automatic servi ces are performed.
The printer pr ints slowly Try the followin g solutions if the printer is printing very slowly. • Solution 1: Us e a lower print q uality setting • Solution 2 : Check the ink le vels • Solution 3: Co ntact HP support Solution 1: Use a lower print quality setting Solution: Check the print quality setting.
This secti on contai ns the follow ing topic s: • Clean the printhead • Align the printhea d • Print and ev aluate a pri nt quality report • Advanced print head maintenance • Advanced ink ca.
This section incl udes the following t opics: • To print a prin t quality report • To evaluate t he Print Quality Diagnost ic Page To print a print quali ty report Contro l panel: Touch Setup , se.
Ink Le vels ▲ Look at the In k Level indicato rs in Line 21. If any of the bar l evel indicators are low, you may need to repla ce that ink cartri dge.
Ragged, ir regularly s t reaked, or faded bars Example of Bad Color Bars The top bar is irregularly streaked or fading. Example of Bad Color Bars The top black bar is ragged on one end . If any of the ba rs are ragged, irre gularly streaked, or fa ded, follow these steps: 1.
Regular w hite streaks in th e bars If any of the col or bars show regula r white streaks, follow th ese steps: White streaks The print quality bars have white streaks in them. 1. If the Print Q uality Diag nostic report reads PHA TTOE = 0 , align t h e printer.
Large Black Fo nt Text Look at the large- font text above the color blocks. I ABCDEFG abcdefg The type shoul d be sharp and clear. If the type is jagged, try aligning the printer. If there are streaks or smears of ink, clean t he printhead. Example of good Large-Font Type The letters are sharp and clear - the printer is operating correctly.
Examples of a bad alignment pattern The lines are jagged - align the pr inter. If that does not work, contact HP. If you see no defe cts If you do not see any de fects on the print quality report, th en the printing system is working correctly.
3. Remove all of t he ink cartridges and pl ace them on a piece of paper wit h the ink opening poi nting up. 4. Lift the la tch handle on the print carriage.
6. Clean the printhead. There are three a reas of the printhead that nee d to be cleaned: the pla stic ramps on both sides of t he ink nozzles, the edge between t he nozzles and the electri cal contacts, and the electrical co ntacts.
b . Use a fresh, light ly dampened, lint -free cloth to wip e any accumulate d ink and debris from t h e edge betwee n the nozzles and the conta cts. c . Use a fresh, li ghtly dampened, l i nt-free cloth t o wipe the plastic ramps on both sides of the nozzl es.
7. Clean the el ectrical co ntacts insi de the prin ter. To clean the e lectrical contacts in the pr inter a . Lightly dam pen a clean, lint-free cloth with b ottled or distilled water. b . Clean the electrical contacts in the printer by wip ing with the clo th from top to bottom.
10. Using th e colored shaped icons for help, slide the ink cartridge into th e empty slot until it clicks i nto place and is seate d firmly in the slo t.
The print carria ge moves to the center of the printe r. NOTE: Wait until th e print carriag e stops movi ng before proceeding. 4. Remove all of the ink cartridges and pla ce them on a pi ece of paper w ith the ink openings poi nting up. To remove the ink cartr idges a .
6. Install each ink cartridg e in its slot. Press it down until the t ab snaps into place. Match the color and icon on each ink cartridge label to the color and icon on the slot for that ink cartridge. 7. Close the ink ca rtridge access door, and check if the error has been resolved.
Media is not coming out correctl y • Make sure the output tray exten der is fully extended; otherwi se, printed pages may fall off the pri n ter. NOTE: When printing documen ts larger than A3/11 x 17 inches , extend the output tray ext ender all the way and til t the paper stopper.
Multiple pages are b e ing picked up • Fan the medi a before loading. • Make sure the p a per guides are set to the correct markings in t he tray for the media size you are loadi ng. Also make sure the guides are snu g , but not tight, against the stack.
Copies ar e blan k • Check the media The media mi ght not meet Hewlett-Packard medi a specifications (for examp le, the media is too moi s t or too rough). See Media specification s for more informati on. • Check the setting s The contrast setti ng might be set too l ight.
Copy quality is poor • Take steps to impro ve the copy quality ◦ Use qualit y originals. ◦ Load the media co rrectly. If the media is lo aded incorrectly, it might skew, causing unclear images. See Media specifications for more information. ◦ Use or make a carrier sh eet to protect yo ur origina ls.
The printe r prints half a page, then ejects the paper Check the ink cartridg es Make sure the correct ink cartri dges are installed and the ink cart ridges are not low on ink. For more in formation, se e Printer management too ls and Check the estim ated ink levels.
Scan takes too long • Check the se ttings ◦ If you set the resolut ion too high, the scan job takes longer a nd results in larger files. To obt ain good results when scanning or copying, do n ot use a resol ution that is highe r than needed. You can lower the resol ution to scan more quickly.
Text cannot be ed ited • Check the setting s ◦ When you scan the original, make sure that you select a documen t type tha t creates editable te xt.
is scanned o r printed or when the image a ppe ars on a screen. If the fol lowing suggestions do not solve the problem, you might need to use a better-q uality version of the origin al. ◦ To eliminat e the patterns, try reducing the size of the image aft er scanning.
• Unwanted lines Ink, glue, correct ion fluid, or an unwanted substance might be on the scanner glass. Try cleanin g the scanner glass. See Maintain the prin ter for more in formation.
This section co ntains the followin g topics: • The "Fax Hardwa re Test" fai led • The "Fax Connect e d to Active Telep hone Wall Jack" test failed • The "Pho ne Cord Co.
• Make sure you h ave correctly connect ed the printer t o the telephone wall j ack. Using the phone cord su pplied in the box with the printe r, connect one end to you r telephon e wall jack, then conne ct the other end to the port label ed 1-LINE on the back of the prin ter.
2. After you have connecte d the phone cord to the port labe led 1-LINE, run t he fax test aga in to make s ure it pas ses and the print er is rea dy for faxi ng. 3. Try to send or receive a test fax. • Make sure you use the phone cord that came with t he printer.
• Make sure you use the ph one cord that came with the printer. If you do not use the supplied ph one cord to connect from the telep hone wall jack to the printe r, you might not be able to send or receiv e faxes. After you plug i n the phone cord that came with t he printer, run the fax te st again.
The "Fax Line Co ndition" test fai led Solution: • Make sure you conne c t the print er to an analog phone li ne or you cannot send or receive faxes. To che ck if your phone line is digital, connect a reg ular analog phone to the line and list en for a dial ton e.
example, you ca nnot use the printer for faxing if an extens ion phone is off the hook, or if you are using a computer dial-up modem to send e -mail or access the Internet. The printer is having probl ems sending and receiving faxes Solution: Make sure t he printer is turned on.
that carries p h one accessori es. You also need anoth er phone cord, which can be a standard phone cord tha t you might already have in your home or of fice. • Try connect ing a working phone and phone cord to the telep hone wall jack that you are using for the p rinter and check for a dial tone.
The printer is hav ing problems se nding a manual fax Solution: NOTE: This possible so lution appli es only in the countrie s/regions that recei ve a 2-wire phone cord in the box with t he printer, in.
The printer ca nnot receive fa xes, but can se nd faxes Solution: • If you are not usin g a distinctive ring service, check to make sure that th e Distinctive Ring feature on the pri n ter is set to All Rings . For more information, see Change the a nswer ring pattern for distinctive ring.
◦ Disconnect the a nswering machine and then try receiv ing a fax. If f axing is successful witho ut the answering machine, t he answering machine might be causing the problem . ◦ Reconnect t he answering m achine and record your outgoing message again.
Fax tones are r ecorded on m y answering machine Solution: • When you have an answ e ring machine on the same phone li ne you use for fax calls, try connectin g the answering m achine directly t o the prin ter as described in Case I: Shared voice/ fax line with an swering machine.
The computer cannot receive fa xes (Fax to PC and Fax to Mac) Check the following if you have set up Fax to PC or Fax to Ma c and if the p rinter is connected to your comp uter using a USB cable. Cause: The computer selected to re ceive faxes is turned off.
Solve proble ms using HP Web sites If you are havi ng problems using HP Web sites from your computer, check the following: • Make sure t he computer that you are using is connected to the network. • Make sure the Web brow ser meets the minimum system requi rements.
Solve wired (Ethernet) network pr oblems If you are unabl e to connect the printer to your wire d (Ethernet) network, pe rform one or more of the fo llowing tasks.
Solve wireless problems If the printer is un able to communicate with the netw ork after completing the wireless setup and HP soft ware installation, perform on e or more of the followin g tasks in the or der shown bel ow.
• Step 5: Make sure the wirel ess version of the printer is set as the defa ult printer driver (Windows only) • Step 6: Make sure the HP Netwo rk Devices Support service is running (Win dows only).
Mac OS X ▲ Click the AirPort icon in the men u bar at the top of t he screen. From the menu that appea rs, you can determine if the AirPort i s turned on and w hich wirel e ss network your co mputer is connected to.
B: Check to see if yo u can access the EWS ▲ After you establi s h that the com puter and the printer both have active conne ctions to a network, you ca n verify if they are o n the same network by acce ssing the printer' s embedded Web server (EWS).
3. Do one of the fo llowing, depending on the printer sta tus: a . If the pr inter is Offline , right-click the pr inter, and click Use Printer O nline . b . If th e printer i s Paused , right-click the printer, and click Re sume Prin ting . 4. Try using the printer ove r the network.
4. Scroll down the list o f services, right click HP Network Device s Support , and then click Restart . 5. After the servi ce restarts, try usin g the printer over the network again. If you are able t o use the printer over the network, your network setup was successful.
Another common problem is that H P software is not set as a t rusted software by your firewall to access the ne twork. This can happen if you answered “block“ to any f irewall dialog boxes t hat appeared whe n you installed the HP sof tware.
Faxing • UDP port: 427 • TCP port: 9220 HP printer installation UDP port: 427 Solve printer management problems This section provide s solutions to com mon problems that involve managi ng the printer.
Check the p rinter IP ad dress • To check the IP addre ss of the print er, ob tain the IP ad dress by printing a network configuratio n page. Touch right ar row , select Setup , select Network , and then select Print Network Settings . • Ping the prin ter using th e IP address from the command prompt .
Check the p rinthead an d ink cartridge s • Make sure that the pri n thead and a ll ink ca rtridges are firml y installed i n their correct, color-coded slot. Pre ss down firmly on each one to ensure correct contact. The printer cannot work if the y are not all installed.
• In the Windo ws Device Manager, make sure that the U SB drivers have not been disabl ed. • If you ar e using a comput er running Win dows, and the computer ca nnot detect the printer, run th e uninstallati on utility (util cccuninstall.bat on the installatio n CD) to perform a clean uninstallat ion of the pri nter driver.
Problems connecti ng to a wired network • If the Network light on the printe r control pane l does not turn on, make sure that al l of the “General network troubleshooting” co nditions are met.
1. Printer Information: Shows printer inf ormation (such as the pri nter name, mod el number, serial numbe r, and firmware version number), as well as usage informat ion. printed fr om the tray. 2. Ink Deliv ery System Inform ation: Shows information abou t the ink cartridges, such as the estim ated ink levels.
1. General In formation: Shows inform ation about the current status and acti ve connection type of th e network, and other information, such as the URL of t he embedded Web server.
To clear a paper ja m from the rear do or Use these steps to cl ear a paper jam. 1. Press in the tab on t he left side of the rear door to rel ease the door. R emove the door by pulling it away from the pri nter. CAUTION: Trying to clear a paper jam from the front of the pri nter can damage the print me chanism.
To clear a paper ja m in the automa tic document feeder (ADF) 1. Lift the cover of th e ADF. 2. Gently pull the paper out of the rollers. CAUTION: If the paper tears wh en you are removing it from t he rollers, check the rollers and wheels for to rn pieces of pape r that might be remain ing inside the printer.
A Technical information This section contains the following topics: • Warranty information • Printer specificat ions • Regulatory information • Environmental product stewardship progr am • T.
Hewlett-Packa rd limited warranty state ment A. Extent of limited warranty 1. Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above, which duration begins on the date of purchase by the customer .
Ink cartridg e warranty information The HP cartridg e warranty is applicable when the pr oduct is used in its designated HP p rinting device. This warranty does not cover HP ink products that have been refilled, remanufactur ed, refurbished, misused, or tampered with.
Printer specifications This section contains the following topics: • Physical specifications • Printer features and capacities • Processor and memory specifications • System requirements • N.
Processor a nd memory sp ecifications Processor: 192 MHz ARM9 core Memory: 128 MB DDR1 System requi rements NOTE: For the most current in formation about supported oper ating systems and system requirements, visit www.hp.com/sup port. Operating system compatibility • Windows XP Service Pack 2, Windows Vista, Windows 7 • Mac OS X (v10.
Network mana gement Embedded Web server Features Ability to remotely configure and manage network devices Embedded Web ser ver specifications Requirements • A TCP/IP-based network (IPX/SPX-based networks are not supp orted) • A Web browser (either Microsoft Internet Expl orer 7.
Media size Main tray ADF B5 (JIS) (182 x 257 mm; 7.17 x 10.12 inches) Also supports Borderless printing. B5 (ISO) (176 x 250 mm; 6.9 x 9.8 inches) A5 (148 x 210 mm; 5.8 x 8.3 inches) Also supports Borderless printing. A6 (105 x 148 mm; 4.13 x 5.83 inches) Also supports Borderless printing.
Media size Main tray ADF Envelopes U.S. #10 Envelope (105 x 241 mm; 4.12 x 9.5 inches) C6 Envelope (114 x 162 mm; 4.5 x 6. 4 inches) Japanese Envelope Chou #3 (120 x 235 mm; 4.7 x 9.3 inches) Japanese Envelope Chou #4 (90 x 205 mm; 3.5 x 8.1 inches) Japanese Envelop Kaku #2 (240 x 332 mm; 9.
Media size Main tray ADF Also supports Borderless printing. 10 x 15 cm tab Also supports Borderless printing. Photo L (89 x 127 mm; 3.5 x 5 inches) Also supports Borderless printing. 2L (178 x 127 mm; 7.0 x 5.0 inches) Also supports Borderless printing.
Understand supported me dia types and weights Location Type Weig ht Capacity Input tray Paper 60 to 105 g/m 2 (16 to 28 lb bond) Up to 150 sheets of plain paper (15 mm or 0.59 inch stacked) Trans parencies Up to 55 sheets (15 mm or 0.59 inch stacked) Photo media 280 g/m 2 (75 lb bond) Up to 40 sheets (12 mm or 0.
Media (1) Left margin (2) Right margin (3) Top margin (4) Bo ttom margin* U.S. Lett er U.S. Legal A4 U.S. Executive U.S. Statement B5 A5 Cards Custom-size media Photo media 3.0 mm (0.125 inches) 3.0 mm (0.125 inches) 3.0 mm (0.125 inches) 3.0 mm (0.125 inches) 11x14in.
Copy speci fications • Digital image processing • ADF Input tray capacity: 35 sheet plain paper • Digital zoom: from 25 to 400% (varies by model) • Fit to page, Custom size, ID copy • Copy s.
• Up to 100-page memory (varies by model, based on ITU-T Test Image #1 at standard resolution). More complicated pages or hig her resolution takes longer and uses more memory. Also, other printer functions, such as copying, migh t affect the number of page s that can be stored in memory.
Recommended operating temperature: 15° to 32° C (59° to 90° F) Recommended relative humidity: 20 to 80% nonconde nsing Storage environment Storage temperature: -40° to 60° C (-40° to 140° F) S.
Regulatory information The printer meets product requirements from r egulatory agen cies in your country/region. This section contains the following topics: • FCC statement • Notice to users in Ko.
FCC statement FCC sta tement The Unit ed States F ederal C ommunicati ons Commission (in 4 7 CFR 1 5 . 1 05) has spec ifi ed that the follo w ing notice be br ought to the attention o f users of this pr oduct .
Notice to users i n Japan about the p ower cord Noise em ission stat ement for Ger many Geräusc hemission LpA < 7 0 dB am Arbeits platz im Normalbetri eb nach DIN 45 63 5 T . 1 9 LED indicato r statement LED indica tor statem ent The dis play LEDs meet the r equir ements of EN 608 25- 1 .
Notice to users o f the U.S. telephone n etwork: FCC requ irements Notice to users of t he U.S. telephon e net w ork: FC C requirements This eq uipment complie s with FCC r ules, P ar t 6 8. On this equipment is a label that contains, among other inf ormation , the FCC Regis tration Number and R inger Eq uivalen t Number (REN) for this eq uipment.
Notice to users of the Cana dian telephone network Note à l’at tention d es utilisateurs du résea u téléphoniqu e canadi en/Notice to users of t he Can adian tel ephone net work Cet appar eil est conf orme au x spécif ications t echniques de s équipements ter minaux d’Industr ie Canada .
Notice to users in the European Economic Area Notice to users in t he European Economic A rea This pr oduct is designed t o be connected to the analog S witc hed T elecommunication Networ ks (PS TN) of the Eur opean E conomic Area (EE A) countri es/regi ons.
Exposure to rad io frequency radiation Exposure to radio fr equency radiation Caution The radiated output power of this devic e is far below the FCC radio frequency exposure limits. Nevertheless, the device shall be used in such a manner that the potential for human contact during normal operation is minimized .
Europea n Union re gulatory notice European Union Regula tory N otice Products bearing the CE marking comply with the following EU Directives: · Low Voltage Directive 2006/95/EC · EMC Directive 2004/108/EC CE compliance of this product is valid only if pow ered with the corr ect CE-marked AC adapter provided by HP .
Declaration of conformity DECLARATION OF CONFORMITY according to ISO/IEC 17050-1 and EN 17050-1 Supplier’s Name: Hewlett-Packard Company DoC#: SNPRC-1005-01-B Supplier’s Address: 138, Depot Road, .
Environmental product stewardship prog ram Hewlett-Packard is committed to pr oviding qualit y products in an en vironmentally sound man ner. Design for recycling has been incorporated into th is product. The number o f materials has been kept to a minimum while ensuring proper functionality an d reliability.
Disposal of waste equipmen t by users in priv ate household s in the European Union Disposal of Waste Equipment by Users in Private Households in the European Union This sy mbol on the product or on its packaging indicates that this pr oduct must not be disposed of w ith your other household w a ste.
Power cons umption Hewlett-Packard printing and imaging equipment marked with the ENERGY STAR® logo is qualified to the U.S. Environmental Protection Agency’s ENERGY STAR specifications for imaging equipment. The following mark appea rs on ENERGY STAR qualified imaging products: ENERGY STAR is a U.
Third-party licen ses This section contains the following topics: • HP Officejet 7500A (E910) e-All-in-One HP Officejet 7500 A (E910) e-All-in- One LICENSE.aes-pubdom --crypto /* rijndael-alg-fst.c * * @version 3.0 (December 2000) * * Optimised ANSI C code for the Rijndael cipher (no w AES) * * @author Vincent Rijmen <vincent.
Copyright (C) 1995-1998 Eric Young (eay@cryptsoft.com) All rights reserved. This package is an SSL implementation wr itten by Eric Young (eay@cryp tsoft.com). The implementation was written so as to conform with Netscapes SSL. This library is free for commercial and non-commer c ial use as long as the following condition s are aheared to.
3. All advertising materials mentioni ng featur es or use of this software must display the followin g acknowledgment: "This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit. (http://www.openssl.org/)" 4.
SERVICES; LOSS OF USE, DATA, OR PROF ITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STR ICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OT HE RWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISE D OF THE POSSIBILITY OF SUCH DAMAGE.
Copyright (C) 1995- 2005 Jean-loup Gailly and Mark Adler This software is provided 'as-is', without any expres s or implied warranty. In no event will the authors be held liable for any damages arising from the use of this softwa re.
B HP supplies and accessories This section provides information on H P supplies and accesso ries for the printer. The information is subject to changes, visit the HP Web site ( ww w.hpshopping.com) for the latest updates. You may also make purchases throug h the Web site.
HP media To order media such as HP Premiu m Paper, go to www.hp.com. HP recommends plain papers with the ColorLok logo for printing everyday documents.
C Additional fax setup After completing all the steps in the gettin g star ted guide, use the instructions in this section to complete your fax setup. Keep your getting started guide for later use.
Portugal Russia Saudi Arabia Singapore Spain Taiw an Thailand USA Venezuela Vietnam If you are unsure which kind of telephone syste m y ou have (serial or pa rallel), check with your telephone company.
• Answering machine: An answering machine that answers vo ice calls at the same phone number you use for fax calls on the printer. • Voice mail service: A voice mail subscripti o n through your telephone company at the same number you use for fax calls on the printer.
Other equipment or service s sharing your fax line Recommended fax setup DSL PBX Distinct ive ring service Voice calls Computer dial-up modem Answ ering machine Voice mail service Case J: Shared voice.
To set up the printer wit h a separate fax line 1. Using the phone cord supplied in the box with the printer, co nnect one end to your telephone wall jack, then connect the other end to the po rt labeled 1-LINE on the back of the prin ter. NOTE: You might need to connect the supplied phone cord to the adapter pr ovided for your country/region.
To set up the printer with DSL 1. Obtain a DSL filter from your DSL provider . 2. Using the phone cord supplied in the box with the printer, connect one end to the open port o n the DSL filter, and then connect the other end to the por t labeled 1-LINE on the back of the printer.
Case D: F ax with a d istinctive ring service on the same line If you subscribe to a distinctiv e ring service (through your tel ephone company) that allows you to have multiple phone numbers on one phone line, each w ith a different ring pattern, set up the printer as described in this section.
4. (Optional) Change the Ring s to Answer setting to the lowe st setting (two rings). 5. Run a fax test. The printer automatically answe rs incoming calls that have the ring pattern you selected ( Distinctive Ring setting) after the n umber of rings yo u selected ( Rings to Answer setting).
3. Now you need to decide how you want the printe r to answer calls, automatically or manually: • I f you set up the printer to answer calls automat ically , it answers all incoming calls and receives faxes.
To set up the printer with voice ma il 1. Using the phone cord supplied in the box with the printer , connect one end to your telephone wall jack, then connect the other end to the port labele d 1-LINE on the back o f the printer. You might need to connect the supplied phone cord to the adapter provided for your country/ region.
1 Telephone wall jack 2 Use the phone cord supplied in the box with the printer to connect to the "1-LINE" port You might need to connect the supplied phone cord to the adapter provided for your country/region . 3 Computer with modem To set up the printer with a computer dial-up modem 1.
Set up the printer with a computer DSL/ADSL modem If you have a DSL line and use that phone line to send faxes, follow these instru ctions to set up your fax.
To set up the printer with a computer DSL/ADSL modem 1. Obtain a DSL filter from your DSL provider. 2. Using the phone cord provided in the box with the printer, connect one end to the DSL filter, and then connect the other end to the port labeled 1-LINE on the back of the printer.
To set up the printer on the sa me phone line as a computer with two phone ports Back view of the prin ter 3 1 4 2 3 1 Telephone wall jack 2 Use the phone cord supplied in the box w ith the printer to connect to the 1- LINE po rt. You might need to con nect the suppli ed phone cord to the adapter provided for your country/region.
6. Now you need to decide how you want the printe r to answer calls, automatically or manually: • I f you set up the printer to answer calls automat ically , it answers all incoming calls and receives faxes.
NOTE: You need to purchase a parallel splitter. A parallel splitter has one R J-11 port on the front and two RJ-11 ports on the back. Do not use a 2–line phone splitter , a serial splitter, or a parallel splitter which has two RJ-11 port s on the front and a plug on the back.
Case I: Shared voi ce/fax line with ans wering machine If you receive both voice calls and fax calls at the same phone number, and you also have an answering machine that answ ers voice calls at this phone number, set up the pr inter as describe d in this section.
4. (Optional) If your answering machin e does not have a built-in phon e, for convenience you might want to connect a phone to the back of your answeri ng machine at the "OUT" port.
To set up the printer on the same phone line as a computer with two phon e ports Back vi ew of the pr inter 1 3 2 7 6 5 4 1 Telephone wall jack 2 "IN" phone port on your computer 3 "OUT.
5. (Optional) If your answering machin e does not have a built-in phon e, for convenience you might want to connect a phone to the back of your answeri ng machine at the "OUT" port.
4 Phone cord provided with the printer connected to the 1-LINE port on the back of the printer You might need to connect the supplied phone cord to the adapter provided for your country/re gion. 5 DSL/ADSL modem 6 Computer 7 Answering machine 8 Telephone (optional) NOTE: You must purchase a parallel splitter.
fax tones. If incoming fax tones are detected, the printer e mits fax reception tones a nd receive the fax; if there are no fax tones, the printer stops monitoring the line and you r answering machine can record a voice messa ge.
1 Telephone wall jack 2 Use the phone cord supplied in the box with the printer to connect to the 1-LINE port You might need to connect the su pplied phone cord to the adapter provided for your coun try/region. 3 Parallel splitter 4 Computer with modem 5 Telephone To set up the printer on the same phone line as a computer with two phon e ports 1.
Denmark www.hp.dk/faxconfig Sweden www.hp.se/faxconfig Norway www.hp.no/faxconfig Netherlands www.hp.nl/faxconfig Belgiu m (Dutch) www.hp.be/nl/faxconfig Belgiu m (French ) www.hp.be/fr/faxconfig Portugal www.hp.pt/faxconfig Spai n www.hp.es/faxconfig France www.
DN e t w o r k s e t u p You can manage network settings for the printer thr ough the printer contr ol panel as descr ibed in the next section. Additional advanced settings are available in the embed ded Web server, a configuration and status tool you access fr om your Web browser using an existing network connection to the printer.
Set link speed You can change the speed at which data is tr a nsmitted over the network. The default is Automatic . 1. Touc h right arrow , and then select Network . 2. Select Advanced Setup , then select Link Speed . 3. Touch the number next to the link spee d that matches your network hardwa re: • 1.
NOTE: If you encounter problems, see Solve wireless problems. Make sure the printer is not connected to the network u sing a network cable. The sending device must have built-in 802.11 ca p abilities or an 802.11 wireless card installed. The printer and the computers that use it must be on the same su bnet.
There are two communication mode op tions: • Ad hoc: On an ad hoc networ k, the printer is set to ad hoc communica tion mode and communicates directly with o ther wirele ss devices without the u se of a WAP. All devices on the ad hoc network must: ◦ Be 802.
1. On the computer desktop, click Start , select Progra ms or All Programs , click HP , select your printer name, and then click Conn ect a New Printer . 2. Follow the onscreen instructions. To change the c onnection method (Mac OS X) 1. Open the HP Utility.
Guidelines fo r reduci ng interf erence on a wireless ne twork The following tips will he lp reduce the c hances for interference in a wireless network: • Keep the wireless devices away from large m.
To uninstall from a Macintosh compute r, method 1 1. Open the HP Utility. For instructions, see Open HP Utility. 2. Click the Application icon on the toolbar. 3. Double click HP Unins taller . Follow the onscreen instructions. 4. After the HP software is u ninstalled, restart your co mputer.
E Printer management tools This section contains the following topics: • HP printer software (Windo ws) • HP Utility (Mac OS X) • Embedded Web server HP printer software (Wi ndows) The HP software provided with the printer provides maintenance information about the pr inter.
This section contains the following topics: • About cookies • To open the embedded Web server About cookies The embedded Web server (EWS) places very small text files (cookies) on your hard drive w hen you are browsing. These files let the EWS recogn ize your computer the next time you visit.
F How do I? • Get started • Print • Scan • Copy • Fax • Work with ink cartridges • Solve a pr oblem How do I? 233.
G Errors (Windows) This list represents some of the errors you might see on your computer screen (Windows) and how to fix the errors. • Fax Memory Full • Printer Disconnected • Ink Alert • Pri.
Ink Alert The ink cartridge identified in the message is low on ink. Ink level warnings and indicators provide estimates for planning purposes o nly. When you rece ive a low-ink warning message, consider having a re placement cartridge available to avoid possible printing delays.
To solve this problem, try the following solutions. Solutio ns are listed in order, with the most likely solution first. If the first solution does not solv e the prob lem, continue trying the remaining solutions until the issue is resolved.
To solve this problem, try one of the following: • Load the correct paper in the printer, and then press OK. For more information, see Load media • Press the (Cancel) button on the product’s control panel, select a different paper size in the printer driver, and then pr int the document again.
3. If the printer is Paused , right-click the printer, and click Resume Printing . 4. Try using the printer a gain. Document failed to print The printer could not print the document because a pr oblem occurred in the printin g system. For information about solving printing problems, see Solve printing problems.
Index Symbols/Numerics (ADF) automatic document feeder clean 27 feeding problems, troubleshoot 27 A accessibility 9 accessories Printer Status Report 163 warranty 168 acoustic emissions 180 ADF (autom.
dial-up modem shared with fax (parallel phone systems) 209 shared with fax and answering machine (parallel phone sy anstems) 217 shared with fax and voice line (parallel phone systems) 212 shared with.
G glass, scanner clean 26 load originals 18 loca ting 10 grainy or white bands on c opies, troubleshoot 1 31 graphics incompletely filled on copies 131 look different from original scan 135 H hardware.
shared with fax and voice line (parallel phone systems) 212 shared with fax and voice mail (parallel phone systems) 221 monitor dialing 51, 53 multi-feeds, troubleshoot 129 N network port address 150 .
printer driver warranty 168 printer software (Windows) about 231 opening 231 Printer Status Repo rt information on 162 printhead clean 114 printhead, align 114 printheads ordering online 198 part numb.
software OCR 44 warranty 168 Webscan 44 sound pressure 180 specifications acoustic emissions 180 electrical 180 media 172 network protocols 171 operating environment 179 physical 170 processor and mem.
V vertical stripes on copies, troubleshoot 1 31 view network settings 224 voice mail set up with fax (parallel phone systems) 208 set up with fax and computer modem (parallel phone systems) 221 voltag.
246.
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www.hp.com/support 20 1 0 © Hewlett-Packard Develop ment Company, L .P..
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