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HP L as erJet M3 0 2 7/M3 0 3 5 MFP Us er Guide.
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HP LaserJet M3027/M3035 Multifunction User Guide.
Copyright and Licen se © 2006 Copyright Hewlett-Packard Development Company, L.P. Reproduction, adaptation, or translation without prior written per mission is prohibited, except as allowed under the copyright laws. The information contained her ein is subject to change without notice.
Table of contents 1 Device ba sics Device comparison ................ .......... ............ .......... ............. .......... ............. .......... ............ ... .............. .... 2 Features comparison ............. ............ ..........
Defaul t E-mail Options ........................ ............................. ........................ ......... 22 Defau lt Send to Fo lder Options . .............. ................ ................. ............... .......... 23 Defau lt Print Option s .
Suppor ted media sizes ................. ..................... ................... ..................... ..................... ... 63 Supported media types ......... ............ ......... ........... ......... ........... .......... .......... ......
Print on bot h sides manually .............. .................... ..................... ..................... . 90 Layou t options for printing on both s ides .......................................................... 90 Use the Services tab .........
9 Fax Analog faxing .................... ............. ............... ............ ............... ............. ................ ......... ................... 120 Connect the fax to a telephone line ......... ........ ........... ........ ..........
Clear jams from the ADF ............ .......... .......... ........... ............ ........ ........... ........... ......... ... 166 Clear jams from the input- tray areas . ................................................ . .........................
Appendix A Supplies and accessories Order parts, acces sories, and suppl ies ................ .............................. ............................... ........... .... 204 Order d irectly from H P ...................... ........................ .
Plastics ................... ..................... ....................... ...................... .................... ............. . ..... 223 HP LaserJet print supplies .......... ......... .......... ......... ........... ......... ........... ...
1 Device basics This chapter cont ains basic informat ion about de vice features: ● Device comparis on ● Features comparison ● Walkaround ● Device software ENWW 1.
Device comparison HP LaserJet M30 27 HP LaserJet M3027x HP LaserJet M3035 HP LaserJet M3035xs ● Prints up to 27 pages- per- minute (ppm) on letter-sized media, and up to 25 ppm o n A4–sized media .
Feature Description Storage features ● Internal 40 GB or larger hard drive ● Fonts, forms, and other macros ● Job retention Fonts ● 93 internal fonts available for PCL ● 80 printer-matching screen fonts in TrueType fo rma t available with the software solution ● Additional fonts can be added.
Walkaround Device parts Before using the product , familiarize yo urself with its components. 4 5 1 2 3 3 4 6 7 8 9 10 5 1 Automatic document feeder (ADF) 2 Scanner assembly 3 Latch to open the front .
Interface ports 1 2 3 4 5 6 1 Fax port (HP LaserJet M3027x and HP LaserJet M3035xs only) 2 Network connection 3 Foreign interface harness (FIH) port 4 Type A Hi-Speed USB 2.
Device software The printing-sys tem software is included with the de vice. See the getting started guide for installation instructions. The printing system includes softwa re for end us ers and network admini str ators, and printer drivers for access to the device features and communication with the computer.
The device uses the PCL 5, PCL 6, and HP postscri pt level 3 emulation pr inter description language (PDL) drivers . ● Use the PCL 6 printe r driver for the best overall performance.
● Printer Properties dialog box (printer driver) : Click Properties in the Print dialog box to open the printer driver. Se ttings changed in the Printer Properties dialog box do not override settings anywhere else in the printing software.
Open the printer drivers Operating System To change the setting s for all print jobs until the software program is closed To change the default setting s for all print jobs To change the device configuration settings Windows 2000, XP, and Server 2003 1.
● Assign an internet prot ocol (IP) addr ess to the device . ● Download files and fon ts. ● Configure the device for IP or AppleTalk printing. You can use the HP Printer Utility when your devi ce uses a universal serial bus (U SB) cable or is connected to a TCP/IP-based network.
● Shopping online for supplie s ● Using HP online troubleshoo ting and maintenance tools You can use the HP Easy Printer Care software when th e device is directly connected to your computer or when it is connec ted to a networ k. To do wnload the HP Easy Printer Care software, go to www.
12 Chapter 1 Device basics ENWW.
2 Control panel ● Use the control pan el ● Use the Administration menu ENWW 13.
Use the control panel The control pane l has a VGA touchscreen that provides access to all device functions. Use the bu ttons and numeric keypad to cont rol jobs and the device status.
Home screen The home screen p rovides access to the device features, and it indicates the current status of the device. NOTE Depending on how the system administrator has configured the device, the features that appear on th e home screen can va ry.
Buttons on the touchscreen The status line on the touchscreen pro vides informat ion about the status o f the device. Various buttons can appear in this a rea. The following table describes each button. Home button . To uch the home button to go to the Home screen from any other screen.
Use the Administration menu Use the Administration menu to set up default device behavior and other global settings, such as the language an d the format for date and time. Navigate the Administration menu From the Home scree n, touch Administration to open the menu structure.
Information menu Use this menu to print info rmation pages and re ports that are stored internally on the device. Table 2-1 Information men u Menu item Sub-menu item Sub-menu item Value s Description .
Default Job Options menu Use this menu to d efine the default job options for each function. If the user does not spec ify the job options when creating the job, the default options are used.
Default Copy Options NOTE Values shown with “(default)” a re the factor y-default values. Some menu items have no default. Table 2-3 Defaul t Copy Options menu Menu item Sub- menu item Values Description Number of Copies Type the number of copies.
Default Fax Options NOTE Values shown with “(default)” are the factor y-default values. Some menu items have no default. Table 2-4 Fax Send menu Menu item Sub-m enu item Values Description Resolution Standard (100x200dpi) (default) Fine (200x200dpi) Superfine (300x300dpi) Use this feature to set the resolution for sent documents.
Default E-mail Options Use this menu to set d efault options for e-mails that are sent from the dev ice. NOTE Values shown with “(default)” a re the factor y-default values. Some menu items have no default. Menu item Values Description Document File Type PDF (default) JPEG TIFF M-TIFF Choose the file format for the e-ma il.
Default Send to Folder Options NOTE This menu appears on ly for the HP LaserJet M3035 MFP models. Use this menu to set de fault options for scan jobs sent to the compute r. NOTE Values shown with “(default)” are the factor y-default values. Some menu items have no default.
Default Print Options Use this menu to set default options f o r jobs that are sent from a computer. NOTE Values shown with “(default)” a re the factor y-default values. Some menu items have no default. Table 2-6 Default Print O ptions me nu Menu item Sub- menu item Values Description Copies Per Job Type a value.
Time/Scheduling menu Use this menu to set options for se tting the time and for setting the device to enter and exit sleep mode. NOTE Values shown with "(default)" are the fact or y-default values.
Menu item Sub-menu item Sub-menu item Value s Description Fax Printing Fax Printing Mode Store all received faxes Print all received faxes Use Fax Printing Schedule If you have concerns about the security of private faxes, use this feature to stor e faxes rather than having them automatically prin t by creating a printing schedule .
Management menu Use this menu to set up global device-management options. NOTE Values shown with "(default)" are the fact or y-default values.
Initial Setup menu The Initial Setup menu cont ains the sub-men us shown: ● Networking and I/O menu ● Fax Setup menu ● E-mail Setup menu NOTE Values shown with "(default)" are the factor y-default values. Some menu items have no default.
Menu item Sub-m enu item Sub-menu item Values and Des cription Release and DHCP Renew menus are available to set DHCP lease options. Auto IP : Use automatic link-local IPv4 addressing. An address in the form 169.254.x.x is assig ned automatically. Manual : Use the Manual Settings menu to configure TCP/IPv4 parameters.
Menu item Sub- menu item Sub-menu item Values and Description IPV6 Settings Enable Use this item to enable or disab le IPv6 operation on the print server. Off (default): IPv6 is disabled. On : IPv6 is enabled. Address Use this item to manually configure an IPv6 address.
Menu item Sub-m enu item Sub-menu item Values and Des cription IPX/SPX Enable Off : Disable the IPX/SPX protocol. On (default): Enable the IPX/SPX protocol. Frame Type Selects the frame-typ e se tting for your network. Auto : Automatically sets and limits the frame type to the first one detected.
Menu item Sub- menu item Sub-menu item Values and Description LAN HW Test CAUTION Running this embedded test will erase your TCP/IP configuration. This test performs an internal loopback test. An internal loopback test will send and receive packets only on the internal network hardware.
Menu item Sub-m enu item Sub-menu item Values and Des cription Ping Test This test is used to check network communications. This test sends li nk-level packets to a remote network host, then waits for an appropriate respon se. To run a ping test, set the following items: Dest Typ e Specify whether the target device is an IPv4 or IPv6 node.
Menu item Sub- menu item Sub-menu item Values and Description Ping Results Use this item to view the ping test status and results using the control panel display. You can select the following items: Packets Sent Shows the number of packets (0 - 65535) sent to the remote host since the most recent test was initiated or completed.
Menu item Sub-m enu item Sub-menu item Values and Des cription 100TX Auto : Limits auto-negotiation to a maximum link speed of 100 Mbps. 1000TX Full : 1000 Mbps, full-duplex operation. Print Protocols Use this item to print a pa ge that lists the configuration of the following protoco ls: IPX/SPX, Novell NetWare, AppleTalk, DLC/LLC.
Fax Setup Table 2-11 F ax Setup menu Menu item Sub-menu item Sub-menu item Value s Description Required Settings Locatio n (Countries/regions listed) Configure the settings that are legally required for outgoing faxes.
Menu item Sub-menu item Sub-menu item Values Description Fax Send Settings Fax Dial Volume Off Medium (default) High Use this feature to se t the volume of the tones that you hear while the device dials the fax number.
Menu item Sub-menu item Sub-menu item Value s Description Fax Receive Settings Rings To Answer The range varies by location. The factory default is 2 rings.
E-mail Setup Use this menu to enable the e-mail feature and to configu re basic e-mail settings. NOTE To configure advanc ed e-mail settings, use the embedded Web server.
Device Behavior menu NOTE Values shown with "(default)" are the factor y-default values. Some menu items have no default. Table 2-14 Device Behavior menu Menu item Sub-menu item Sub-menu item Value s Description Language Select the language from the list.
Menu item Sub-menu item Sub-menu item Values Description General Copy Behavior Scan Ahead Enabled (default) Disabled Use this feature to turn on no-wait scanning. With Scan Ahead enabled, the pages in the original document are scanned to d isk and held until the device becomes available.
Menu item Sub-menu item Sub-menu item Value s Description PCL Form Length Type a value between 5 and 128 lines. The factory default is 60 lines. PCL is a set of printer commands that Hewlett-Packard developed to provid e access to printer features. Orientation Portrait (default) Landscape Select the orientation that is most ofte n used print jobs.
Print Quality menu NOTE Values shown with "(default)" are the fact or y-default values. Some menu items have no default. Table 2-15 Print Quali ty menu Menu item Sub-m enu item Values Descri.
Menu item Sub- menu item Values Description Toner Density Choose from a range of 1 to 5. 3 is the default. Lighten or darken the print on the page. 1 is the lightest and 5 is the darkest. Small Paper Mode Normal (default) Slow Select Slow to minimize wrinkles when printing on small or narrow media.
Troubleshooting menu NOTE Values shown with "(default)" are the fact or y-default values. Some menu items have no default. Table 2-16 Troubleshoo ting menu Menu item Sub-m enu item Values Description Event Log Print (butto n) Use this feature to show the 50 most recent events in the event log.
Menu item Sub- menu item Values Description Paper Path Test Test Page Print (button) Gener ate a test page for testing paper handling features. You can define the path that is used for the test in order to test specific paper path s. Source All trays Tray 1 Tray 2 (Additio nal trays are shown, if applicable.
Resets menu Table 2-17 Resets menu Menu item Values Description Clear Local Address Book Clear (button) Use this feature to clear all addresses fro m the address books that are stored on the device. Clear Fax Activity Log Yes No (default) Use this feature to clear all events from the Fax Activity Log.
48 Chapter 2 Control panel ENWW.
3 Input/output (I/O) configuration This chapter describ es how to co nfigure certain network paramete rs on the device . The following to pics are covered: ● USB configurat ion ● Network configura.
USB configuration This device supports a USB 2.0 connection. You must use an A-to -B type USB cable for printing. Figure 3-1 USB connection 1 USB connector 2 USB port (type B) 50 Chapter 3 Inpu t/outp.
Network configuration You might need to configu re certain network parameters on the device. You ca n configure these parameters i n the following locations: ● Installation software ● Device contr.
6. Touch IPV4 Settings . 7. Touch Config Method . 8. Touch Manual . 9. Touch Save . 10. Touch Manual Settings . 11. Touch IP Address . 12. Touch the IP Address text box. 13. Use the touchscreen keypad to type the IP address. 14. Touch OK . 15. Touch Save .
5. Touch TCP/IP . 6. Touch IPV4 Settings . 7. Touch Config Me thod . 8. Touch Manual . 9. Touch Save . 10. Touch Manual Settin gs . 11. Touch Default Gateway . 12. Touch the D efault Gatewa y text box. 13. Use the touchscreen keyboard to type the default gateway.
7. Touch Off . 8. Touch Save . Disable AppleTalk 1. Scroll to and touch Administration . 2. Scroll to and touch Initial Setup . 3. Touch Networking and I/O . 4. Touch Embedded Jetdirect . 5. Touch AppleTalk . 6. Touch Enable . 7. Touch Off . 8. Touch Save .
4 Media and trays This chapter describes how to use some basic product features: ● General guidelines for media ● Media consideration s ● Select print media ● Printing and p aper-storage envir.
General guidelines for media Before purchasing any p aper or specialized forms in quantity, verify that your p aper supplier has obtained and und erstands the print-media requirements that a r e specified in the HP LaserJet Printer Family Pr int Me dia Gui de .
● Do not use any media that produces hazardo us emissi ons, or that melts, of fsets, or discolors when exposed to the temperature of the fuser. ● Do not use pa per that is embossed or coated, or any medi a that is not designed to withstand the fusing temp erature of the device.
Media considerations Envelopes Envelope construction is critical . Envelope fold lines can vary considerably, no t only between manufacturers , but also within a box fro m the sa me manufacturer. Successful printing on envelopes depends upon the quality of the enve lopes.
Envelopes with adhesive strips or flaps Envelopes with a peel-off ad hesive strip or with more tha n one flap that folds over to seal must use adhesives compatible with the heat a nd pressure in the product. The extra flaps and strips might cause wrinkling, creasing, or ev en jams and might even damage the fuser.
CAUTION To avoid damaging the product, use only transparencies recommended for laser printers. To prevent serious jams, always use tray 1 to print transparencies and always use the rear output bin. Never pri nt on the same tran sparency more than once or prin t on a partia l transparency.
as cockle, laid, or linen, might re quire the special fuser modes that are available on some printer models to achieve adequ ate toner adhesion. NOTE Some page-to-page variation is normal when printing with laser printers. Th is variation cannot be observed when p rinting on plain paper.
Media type Fuser mode setting Preprinted Normal Letterhead Normal Transparency Low 2 Prepunched Normal Labels Normal Bond Normal Recycled Normal Color Normal Light Low 1 Card s tock Norm al Rough High 1 Envelope Normal To reset the fuser mode s to the default settings, touch the Admini stration menu at the device co ntrol panel.
Select print media This device accepts a variety of media, such as cut-sheet paper, including up to 100% recycled fiber content paper; envelo pes; labels; transparencies; and custom-size paper. Properties such as weig ht, composition, grain, and moisture content are import ant factors that affect dev ice performan ce and output quality.
Manual 2- sided pri nting. Most of the supported media sizes and types listed for printing from tray 1 can be manually dup lexed. See Print for more information. Supported media types Table 4- 3 Tray 1 media types Type Dim ensions Weight or thickness Capacity 1 Plain Minimu m: 76 x 127 mm (3 x 5 in) Maximum: 216 x 356 mm (8.
Printing and paper-storage en vironment Ideally, the printing a nd paper-storage environment shou ld be at or near ro om temperature, and not too dry or too humid. R emember paper is hygroscop ic; it absorbs an d loses moisture rapidly. Heat works with humidit y to damage paper.
Load media Load special print media, such as envelopes, labe ls, and transparencies, in tray 1 on ly. Load only paper in tray 2 or optional tray 3 . Load media on the scanner glass Use the scanner gla.
Load tray 1 (multipurpose tray) Tray 1 h olds up to 100 shee ts of paper, up to 75 tran sparen cies, up to 50 sheets of labels, or up to 10 envelopes. For info rmation about loading special media , see Load special media . 1. Open tray 1 by pulling the front cover down .
4. Place media into th e tray (short-edge in, print-side up). The me dia should be cent ered betwe en the media-width guides and under the tabs on the media-width guides. 5. Slide the media-width gu ides inward until they lig htly touch the me dia stack on both sides without bending it.
Load tray 2 and optional tray 3 Trays 2 and 3 support only paper. For supp orted paper sizes, see Select print media . 1. Pull the tray out of the devi ce and remove any paper. 2. On the rear pape r-length guide, press the tab and slide it so that the poin ter matches the paper size that you are loading.
4. Place the paper in the tray and make sure that it is fla t at all four corners. Kee p the paper below the height tabs on the paper-lengt h gu ide in the rear of the tray. 5. Push down on the p aper to lock the metal paper-lift p late in place. 6. Slide the tray into the device.
Media type Maximu m amount that can be loaded into tray 2 or optional tray 3 Printer-driver setting Tray 1 media orientation Tray 2 or tray 3 media orientation Heavy envelopes Zero.
Control print jobs When a job is sent to the printer, the printer driver controls what paper tray is used to pul l media throug h the printer. By default, the printer automatically selects the tray, but a specific tray can be chosen base d on three user-speci fied settings: Source , Type , an d Size .
Select output bins The product has two output bins into which it places finished print jobs: ● Top (face-down) output b in: This it the default ou tpu t bin at the top of the p roduct. Print jobs exit the product face-down into this bin. ● Rear (face-up) output bin: Print jobs exit the produc t face-up into this bin at the rear of the product.
Print to the rear output bin NOTE When tray 1 a nd the rear output bin ar e us ed together, they pro vide a straight-through paper path for your print j ob. Using a stra ight-through paper pa th can reduce curling. 1. Open the rear ou tput bin. 2. If you are printi ng on long media, pul l out the bin extension.
5 Device features This chapter describes how to us e some basic device features: ● Use the con venience staple r ● Use job storage features ENWW 75.
Use the convenience stapler A convenience stap ler is mounted to the front, rig ht side of the device. The convenien ce stapler operates independently from the control p anel and device software, and does not automatically staple p rint jobs. The stapler requ ires no settings and generates no error messages or status messages.
Load staples Each staple cartridge h olds 1,500 unformed staples. To load staples into the device, insert a staple cartridge. 1. Open the stapler doo r.
3. Insert a new staple cartridge into t he opening i nside the staple door. 4. Close the sta pler door. 78 Chapter 5 Devic e features ENWW.
Use job storage features The following job-storage features are available for this device : ● Proof and hold jobs : This feature provides a quick an d easy way to print and proof one copy of a job and then print the additional co pies.
Print the remaining copies of a proof and hold job At the device control p anel, use the following proced ure to print the remaining copies of a job held on the hard disk. 1. From the Home screen, touch Job Storag e . 2. Touch the Retrieve tab. 3. Scroll to and touch the job storage folder that holds the job .
5. Touch the PIN field. 6. Use the numeri c keypad to type th e PIN, and then t ouch OK . 7. Touch the Copies field to change the numbe r of copies to print. 8. Touch Retrieve Stored Job ( ) to prin t the document. Delete a private job A private job i s automatically deleted from the device hard disk after you release it for printing.
Print additional copies of a QuickCopy job This section describes how to print additional co pies of a job stored on the device hard disk at the control panel. 1. From the Home screen, touch Job Storag e . 2. Touch the Retrieve tab. 3. Scroll to and touch the job storage folder that holds the job .
4. Specify the name for the stored job in one of these ways: ● Select an existing folde r from the list. Touch Ne w Job and type a job name. ● Touch the box b elow the existing Folder Name: or Job Name: o n the right-hand side of the screen, and then edit the text.
5. Touch Delete . 6. Touch Yes . If the fi le has (lock symbol) next to it, the job requires a PIN to delete it. See Use the private job feature . 84 Chapter 5 Devic e features ENWW.
6P r i n t This chapter describes how to perform basic printing tasks: ● Use features in the Windows printer driver ● Use features in the Ma cintosh printer driver ● Cancel a print job ENWW 85.
Use features in the Windows printer driver When you print from a soft ware program, many of the product features are available from the printer driver. For complete info rmation about the features that are available in the printer dri ver, see the printer- driver Help.
Use watermarks A watermark is a notice , such as "Confident ial," that is printed in the background of each page of a document. 1. On the File menu in the so ftware program, c lick Print . 2. Select the driver, and then click Properties or Pr eferences .
4. On the Custom Paper Size window, type the name of the custom paper size. 5. Type the pape r-size length and width. If yo u type a size that is too small or too large, the driver adjusts the size to the minimum or maximum size that is allowed. 6. If necessary, click the button to change the unit of measure between mi llimeters and inches.
1. On the File menu in the so ftware program, c lick Print . 2. Select the driver, and then click Properties or Pr eferences . 3. Click the Finishing tab. 4. In the section for Document Options , select the number of p ages that you want to print on each sheet (1, 2, 4, 6, 9, or 16).
Use automatic duplex printing 1. Insert enough paper into one of the trays to acco mmo date the print job. If you are lo ading special paper such as lette rhead, load it in one of the followi ng ways: ● For tray 1, load th e letterhead paper with the front side up, bottom-edge first.
2 3 5 25 3 3 5 2 3 5 2 1 2 3 4 1. Long-edge landscape Every othe r printed image is oriented upside-dow n. Facing pages are read continuously from top to bottom. 2. Short-edge landscape Every printed image is oriented right-side -up. Facing pages are read from top to bottom.
Use features in the Macintosh printer driver When you print from a soft ware program, many of the printer features are av a ilable from the printer driver. For complete info rmation about the features that are available in the printer dri ver, see the printer- driver Help.
Print multiple pages on one sheet of paper You can print more than one page on a single sh eet of pap er. This feature p rovides a cost -effective way to print draft pages. 1. Open the printer driver (see Open the printer drivers ). 2. Click the Layout pop-up menu.
Print on both sides manually 1. Insert enough paper into one of the trays to acco mmo date the print job. If you are lo ading special paper such as lette rhead, load it in one of the followi ng ways: ● For tray 1, load the letterhead p aper face-up with the bottom edge feeding in to the printer first.
Cancel a print job You can stop a print request by u sing the printer control panel or using yo ur software program. For instructions on how to st op a print request from a computer on a ne twork, see the online He lp for the specific network soft ware.
96 Chapter 6 Print ENWW.
7 Copy This device can function as a stan dalone, walk-up copier. It is not nece ssary to install the printing system software on the computer, nor is it necessary to h ave the computer turned on to make photocopies. You can adjust the copy sett ings at the contr ol panel.
Use the Copy screen From the Hom e screen, touch Copy to view the Co py screen. The Copy screen is shown in Figure 7-1 Copy screen . Note that only the first six copy features are immediately visible. In order to view additional copy fea tures, touch More Option s .
Set the default copy options You can use the admini stration menu to establish defaul t settings that apply to al l copy jobs. If necessary, you can override most settings for an individ ual job. After that job is complete, the device returns to the default settin gs.
Basic copy instructions This section provide s the bas ic instructions for copying. Copy from the scanner glass Use the scanner gla ss to make as many as 999 copi es of smal l, lightweight med ia (less than 60 g/m 2 or 16 lb) or heavy media (mo re than 105 g/m 2 or 28 lb).
Adjust the copy settings The device offers several feature s so you can optimi ze copied o utput. These features are all available on the Copy screen. The Copy screen consists of severa l pages. From the first page, touch More Options to go to the next page.
Copy two-sided documents Two-sided docume nts can be copied ma nually or automatically. Copying two-sided documents manually Copies resulting f rom this procedure are printed on one side, and need to be ha nd-collated.
3. Touch Sides . 4. Touch 2–sided origin al, 2–sided output . 5. Touch OK . 6. Touch Start Copy . Make one-si ded copies from two-sid ed documen ts 1. Load the documents to be copied into the document feeder with the first page facing up, and wi th the top o f the page leading .
Copy mixed-size originals You can copy origina l documents that are printed on diff erent sizes of paper as lo ng as the sheets of paper have one common dim ension. For example, you could combin e letter and legal sizes, or you could combine A4 and A5 sizes.
Change the copy-collation setting You can set the device to automatically collate multip le copies into sets. For example, if you are m aking two copies of three pa ges and the automatic collation is on, the pages print in th is order: 1,2,3,1,2,3. If automatic collation is off, the page s print in this order: 1,1,2,2,3,3.
Copy photos and books Copy a photo NOTE Photos should be copied from the flatb ed scanner, not from the document feeder. 1. Lift the lid and place th e photo on the flatbed sc anner with the picture-side down and the uppe r- left corner of the photo in the up per-left corner of the glass.
Combine copy jobs by using Job Build Use the Job Build feature to buil d a single copy job from multiple scans . You can use either the docume nt feeder or the scanne r glass. The settings for the first scan are used for subsequent scans. 1. Touch Copy .
Cancel a copy job To cancel the copy jo b that is currently running, touch Stop on the control pa nel. This pauses the device. Then touch Ca ncel current job . NOTE If you cancel a copy j ob, clear the docume nt from th e flatbed scanner or from the automatic document fe eder.
8 Scan and send e-mail The device offers color-sca nning and digital-sending capabilities. By using th e control panel, you can scan black-and-white or color documents and send them to an e-mail ad dress as an e-mail attachment. To use digital sending, the device must be connected to a local area network (LAN).
Configure e-mail settings Before you can send a document to e-mail, you must co nfigure the de vice for e-mailing. NOTE You can also configure the e-ma il settings by using the embedded Web server, which HP recommends. For hel pful tips and more abou t configuring the sca n e-mail feature, see the Embedded Web Server User Guid e on the device CD.
4. Type the SMTP gateway address, e ither as an IP add ress or as a fully qualified domai n name. If you do not know the IP address or domain n ame, contact the ne twork administr ator. 5. Touch OK . Test the SMTP settings 1. From the Home screen, touch Administration .
Use the Send E-mail screen Use the touchscreen to navigate through the options on the Send E-mail screen. 1 Send E-ma il button Touching this button scans the document and s ends an e-mail file to the pr ovided e-mail addresses. 2 Home button Touching this button opens the H ome screen.
Perform basic e-mail functions The device e-mail feat ure offers th e following be nefits: ● Sends documents to multiple e-mail addresses, saving time and de livery costs. ● Delivers files in black-and-white or in color. Files can be sent in different file formats that the recipient can manipula te.
Use the auto-complete function When you type char acters into the To: , CC: , or From: fields on the Send E-mail screen, the auto- complete function is activated.
Use the address book You can send e-mail to a list of recipients by using the address bo ok feature of the device. See your system administrator for informatio n about configuring address lists. NOTE You can also use the embedded Web server to create and man age the e-mail address book.
Add e-mail addresses to the local addr ess book 1. Touch Local . 2. Touch . 3. (Optional) Touch the Name field , and in the keyboard that ap pears type a name for the ne w entry. Touch OK . The name is the alias for the e-mai l address. If you do not type an alias name, the alia s will be the e-mail address itself.
Change e-mail settings for the current job Use the More Options button to change the following e-mail se ttings for the current print job: Button Description Document File Type Touch this button to change the type of file the device creates after scanning the docume nt.
Scan to a folder NOTE This device feature is sup ported for the H P LaserJet M3035 MFP models o nly. If the system administrator has made the feature avail able, the device can scan a file and send it to a folder on the network.
9F a x The HP LaserJet M302 7x MFP and the HP LaserJet M303 5xs MFP models come with a fax feature. For complete instructio ns for configuring the device fax and for using th e fax features, see the fa x guide, which is included with the HP LaserJet M3027x MFP and the HP Lase rJet M3035xs MFP on the device CD.
Analog faxing On the HP LaserJet M302 7x or the HP LaserJet M3 035xs MFPs, the device can function as a standalone fax mach ine. Connect the fax to a telephone line When connecting the fax to a telephone line, ensure that the te lephone line that is being us ed for the fax is a dedicated line that is not used by other devices.
Digital fax Digital faxing is available when you install the optional HP Digital Sending Software. For information about or dering this softw are, go to www.hp. com/ go/LJM302 7_software or www.hp.co m/ go/ LJM3035_software . With digital faxing , the device does not need to be connected dire ctly to a phone line.
122 Chapter 9 Fax ENWW.
10 Manage and maintain the device This chapter describes how to m anage and maintain the device: ● Use infor mation pages ● Configure e-mail aler ts ● Use the HP Easy Printer Care software ● U.
Use information pages From the control pane l, print pages that give details about the device and its current configuration. The table below provides the instructions for printing the information pages. Page description How to print the page Menu map Shows the control-panel menus and available settings.
Page descript ion How to pri nt the page memory cards, or h ard disks, th at are installed in the device. 4. Touch File Directory . 5. Touch Print . Fax reports Five reports show fax activity, fax calls, billing codes, blocked fax numbers, and speed-dial numbers.
Configure e-mail alerts NOTE If your company doe s not have e-mail, this feature might not be ava ilable. You can use HP Web Jetadmin or the e mbedded Web server to configur e the system to alert you of problems with the device. Th e alerts t ake the form of e-mail messages to the e-mail accou nt(s) that you specify.
Use the HP Easy Printer Care software The HP Easy Printer Care soft ware is a program that you can use for the following tasks: ● Discover devices on the network and track their status. ● Set up and view alerts for m ultiple printers at the same time.
Section Options Supplies Ordering window Provides access to online or e-mail supplies ordering ● Ordering list: Shows the supplies that you can order for each device. If you want to order a certain item, click the Order check box for that item in the supplies list.
Use the embedded Web server NOTE When the device is dire ctly connected to a computer, use the HP Easy Printer Care software to view the device status.
Embedded Web server sections Tab or section Options Information tab Provide s device, stat us, and configuration information ● Device Status : Shows the device status a nd shows the life remaining of HP supplies, with 0% indicating that a supply is e mpt y.
Tab or section Options Provides the ability to change network settings from your computer directly connected to a computer, or if the device is connected to a network using anything other than an HP Jetdirect print server. NOTE The Netwo rking tab can be password-protected.
Use HP Web Jetadmin software HP Web Jetadmin is a Web -based software solution for remotely installing, mo nitoring, and troubleshoot ing network-conn ected peripher als. The intuitive br owser interface simplif ies cross-platform management of a wide range of devices, including HP a nd non-HP devices.
Use the HP Printer Ut ility for Maci ntosh Use the HP Printer Utility to con figure and ma intain a printer from a Mac OS X computer. Open the HP Printer Utility Open the HP Printer Util ity in Mac OS X V10.2.8 1. Open the Find er, and then click Applications .
Item Description Bonjour Settings Provides the ability to turn on or off B onjour support or ch ange the device service name that is listed on a network. Additional Settings Provides access to the embedded Web ser ver. E-mail Alerts Configur es the device to send e-mail notices for certain events.
Manage supplies Using, storing, and monitoring the p rint ca rtridge can h elp ensure high-quality output. Supplies life The average cartridge yi eld is 6,50 0 pages (for the Q 7551A cartridge) or 13,000 pages (for the Q7551X cartridge), in accordan ce with ISO/IEC 19752.
NOTE Any damage caused by a non-HP print cartri dge is not co vered under the HP warranty and service agreements. To install a new HP print cartridge, see Change the print cartridg e . To rec ycle the used cartr idge, follow the instructions include d with the new cartridge.
Replace supplies and parts Carefully follow the guidelines in this secti on when replacing device supplies. Supply replacem ent guidelines To facilitate the replacement of supplies, keep the following guidelin es in mind when setting up th e device. ● Sufficient space is requi red above and in the front o f the device for removing supplies.
3. Remove the new print cartridge from the ba g. Place the used print cartridge in the bag for recycling. 4. Grasp both sides of the print cartrid ge and distribu te the toner by gen tly rocking the print cartridge. CAUTION Do not touch the shutter or the surface o f the roller.
6. Align the print cartridge with the tra cks inside th e device , and, using the handle, insert the prin t cartridge until it is firmly seated , an d then close the front door. After a short time, the cont rol panel should display Ready . 7. Installation is complete .
Clean the device During the printing process, pa per, toner, and dust particles ca n accumulate inside the device. Over time, this buildup can cause pr int-quality problems, such as toner specks or smearing (see Solve print- quality problems ).
Clean the scanner lid backing Minor debris can accumula te on the white document lid backing that is located un derneath the scanner lid. 1. Open the sca nner lid. 2. Clean the white document lid backing by using a so ft cloth or sp onge that has been moistened wi th a mild soap and w arm water.
2. Open the ADF cover. 3. Press the round blue button while liftin g the green lever. Rotate the green lever until it stops in the open position. The p ickup roller assembly should remain on the surface. 4. Remove the assembly, and then wipe the as sembly with a soft, dry, lint-free cloth.
6. Make sure that both sides of the a ssembly are secured by the blue hooks. 7. Lower the roller asse mbly, and then close the ADF cover. NOTE If jams continue in the ADF, contact a local HP-authorized service provider. See HP Customer Care . 8. Plug in the device, and then turn on the device.
Calibrate the scanner Calibrate the scanner to compensate for offsets in the scanner imaging system (carriage head) for ADF and flatbed scans. Be cause of mechanical tolerances , the scanner's carriage head might n ot read the position of the image accurately.
11 Problem solving This information is organized to help you resolve pr inting problems. Choose the general topic or type of problem from the follow ing list.
Problem-solving checklist If you are experiencin g problems, use the following checklist to identify the cause of the problem: ● Is the device connected to power? ● Is the device on? ● Is the de.
Problem-solving flowchart If the device is not responding correctly, us e the fl owchart to determine the proble m. If the device does not pass a step, follow th e corresponding troubleshooting suggestions. If you cannot resolve the problem after following the suggested steps, contact an HP-authorized service or support provider.
Step number Verification step Possible problems So lution s 4 Does the d evice copy? Poor copy quality from the ADF. 1. If the print quality from the internal tests and the copy from the flatbed were acceptable, clean the ADF scanning strip. See Clean the scanner glass .
Step number Verification step Possible problems Solutions 6 Does the device rece ive a fax? Too many telephone devices are plugged in, or telephone devices a re not connected in the correct order. Make sure that the device is the only device on the telephone line and try again to receive the fax.
Solve general device problems Device selects media from the wrong tray. Cause Solution The tray selection in the software program might be incorrect. For many software pr ograms, the paper tray selection is found on the Page Setup menu within the pr ogram.
Print job is extremely slow. Cause Solution The job might be very complex. The maximum speed of the device cannot b e exceeded even when more memory is added.
The device prints, b ut the text is w rong, garbled, or incomplete. Cause Solution The wrong driver was se lected in the software. Check the software device selection menu to make sure that an HP LaserJet M3 027/M3035 device is selected. The software program is malfunctioning.
Control-panel message types Four types of control-panel messages can indicate the status of or problems with the device. Message type Description Status messages Status messag es reflect the current state of the device. They inform you of normal device operation and require no interaction to clear them.
Control-panel messages Table 11-1 Control-p anel messages Control panel mes sage Descript ion Recommended action 10.32.00 - Unauthorized Supply A supply has been installed that does not pass the authentication test for genuine HP supplies. If you believe you purchased a genuine HP supply, visit us at www.
Control panel message Description Recommended action or g o to www.hp.com/ support/LJM3027mfp or www.hp. com/ support/LJM3035mfp .) 22 Embedded I/O buffer ov erflow To continue touch OK Too much data was sent to the embedd ed HP Jetdirect print server.
Control panel mes sage Descript ion Recommended action 49.XXXXX ERROR To continue turn off then on A critical firmware error has occu rred. Tur n the device off, and then turn the device on. If this message persists, contact an HP- authorized service or support provider.
Control panel message Description Recommended action support/LJM3027mfp or www.hp.com/ support/LJM3035mfp .) 56.XX ERROR To continue turn off then on A temporary pr inting error has occurr ed. Turn the device off, and then turn the device on. If this message persists, contact an HP- authorized service or support provide r.
Control panel mes sage Descript ion Recommended action but some unexpected functions might occur if an error occurred in permanent stora ge. If this message persists, contact an HP- authorized service or support provider. (See the HP support flyer, or go to w ww.
Control panel message Description Recommended action Access denied menus locked The control panel function that you are trying to use has been locked to prevent unauthorized access.
Control panel mes sage Descript ion Recommended action Error executing Digital Send job. Job failed. A digital send job has failed and cannot be delivered . Try to send the job again . Folder list is full. To add a folder, you must first delete a folder.
Control panel message Description Recommended action Output bin <X> full The specified ou tput bin is full, and printing cannot continue. Empty the bin to continue printing. Password or name is incorrect. Please enter correct login. The user name or password was typed incorrectly.
Control panel mes sage Descript ion Recommended action Unable to send job The device is unable to send a job. To temporarily hide this message in order to send e-mail, touch Hide . If this message persists, contact an HP -authorized service or support provider.
Common causes of jams The device is jammed. 1 Cause Solution The media does not meet spe cifications. Use only media that meets HP specifications. See Media considerations . A component is installed incorrectly. Verify that the print cartridge is correctly installed.
Jam locations Use this illustration to locate m edi a jams in the device . For instructions abou t clearing jams, see Clear jams . 1 2 3 4 5 1 Automatic document feeder (ADF) 2 Print cartridge 3 Input.
Jam recovery The device has a jam-recovery feat ure that determines if the device will reprin t jammed pages after the jam is cleared. ● Auto instructs the de vice to automatically turn jam recovery on when su fficient device memory. ● Off instructs the device not to a ttempt to reprint jammed pages.
Clear jams When clearing jams, be very careful not to tear the m edia. If a small piece of media re mains in the device, it could caus e additional jams . Clear jams from the ADF 1. Open the ADF cover. 2. Lifting the green lever, rotate the pick mechanism until it stays open.
4. Open the scanne r lid and gently loosen th e medi a by using both h ands. When the media is free , gently pul l it out in the direction shown. 5. Close the scanner lid, and then lower the roller assembly. 6. Close the AD F lid. 7. If any media is visibl e in the out put bin area , gently pull it out .
Clear jams from the input-tray areas NOTE To remove media from the tray 1 area, slow ly pull the me dia out of the device. For all other trays, complete the fo llowing procedure. 1. Slide the tray out of the device, and re move any damaged paper from the tray.
3. Before replacing the tray, make sure the paper is fl at in the tray at all fo ur corners and below the tabs on the g uides. 4. Open and close the front door, and then touch OK on the touchscreen to clear the jam me ssage. If a jam message pe rsists, there is still media in the device.
2. Open the plate, a nd then slowly pull the media o ut of the device. Be careful to not tear the media. CAUTION Avoid spilling loose toner. Us e a dry, lint-free cloth, to clean any toner that might have fallen into the device. If loose toner falls into the devi ce, it might cause temporary problems with print qual ity.
2. Push down on the bin door to unclip the doo r stops, and then let the door drop op en. 3. Grasp both sides of th e media, and slowly pull th e media o ut of the device. (There might be loose toner on t he media. Be car eful not to sp il l it on yourself or into the device.
Clear jams from the duplexer 1. Remove tray 2 from the device. 2. Push the green button on the top right front of the tray 2 opening to access the duplex paper path. 3. Reach in and p ull out the jammed paper. 4. Push the bottom of the duplex access plate back up until it clicks into place on both sides (both sides need to be engaged).
5. Reinstall tray 2. Solve repeated jams If jams occur frequently, try the following action s: ● Check all the jam lo cations. A piece of media might be stuck some where in the device. ● Check that media is correctl y loaded in the tr ays, that the trays are correc tly adjusted for the loaded media size, and that the trays are not overfilled.
● Clean the device. See Clean the device . ● Contact an HP-authorized service or sup port provid er to perform routine device maintenance. See the support flyer that was included with the device, o r see www.hp.c om/ support/LJM3027mfp or www.hp.co m/ support/LJM3035mfp .
Clear stapler jams To reduce the risk of staple jams, m ake sure that you staple 20 or fewer pa ges of media (80 g/m 2 or 20 lb) at a time. 1. Open the stapler doo r. NOTE Opening the sta pler door disables the stapler. 2. Remove the staple cartridg e from the device.
3. Clear any loose staples from the stapler and from the staple cartrid ge. 4. Replace the sta ple cartridge. 176 Chapter 11 Problem solving E NWW.
5. Close the st apler door. 6. Insert medi a to test the stapler. Repeat steps 1 through 6 if necessary. ENWW Clear stapler jams 177.
Solve print-quality problems This section helps you d efine print-quality p roblems and what to do to correct them. Often print-quality problems can be hand led easily by making sure that the device is correctly maintained, using print medi a that meets HP specifica tions, or running a c leaning page.
See Light print (partial page) See Light prin t (entire page) See Specks See Specks See Dropouts See Dropouts See Dropouts A A A A A B B B B B C C C C C a a a a a c c c c c b b b b b See Lines See Gray background See T oner smear See Loose toner See Repeating defects Dear Mr.
NOTE These examples depi ct letter-size medi a that has passe d through the device. Light print (partial page) 1. Make sure that the print ca rtridge is fully installed. 2. The toner level in the prin t cartridge might be lo w. Replace the print cartridge.
Specks might app ear on a page after a jam ha s been cleared. 1. Print a few more pa ges to see if the problem corre cts itself. 2. Clean the inside o f the device and run a cl eaning page. See Clean the device . 3. Try using a different type o f media.
Gray background 1. Do not use medi a that has already been run th rough the device. 2. Try using a different typ e of media. 3. Print a few more p ages to see if the problem corrects itself. 4. Turn over the stack in the tray. Also, try rotating the stack 180°.
Loose toner Loose toner, in this cont ext, is defined as toner that can be rubbed off the page. 1. If media is heavy or rough, open the Administration menu at the device control panel. On the Print Quality submenu, select Fuser Modes , and then select the media type you are using.
This type of defect might o ccur when using pre p rinted forms or a large qu antity of narrow media. 1. Print a few more p ages to see if the problem corrects itself. 2. Make sure that type and q uality of the medi a you a re using meet HP specifications.
Curl or wave 1. Turn over the stack in the tray. Also, try rotating the stack 180°. 2. Make sure that the type and quality of the media you are using meet HP specifications. (See Media considerations .) 3. Make sure that the en vironmental specif ications for the device are being me t.
Vertical white lines 1. Print a few more p ages to see if the problem corrects itself. 2. Make sure that the type and quality of the me dia you are usin g meet HP specifications.
Scattered lines 1. Make sure that the type and quality of the me dia you are using meet HP specification s. See Media considerations . 2. Make sure that the environmental spec ifications for the device are being met . See Operating environment . 3. Turn over the stack in the tray.
Random image repetition If an image that appears at the top of the page (in solid black) repeats further down the page (in a gray field), the toner might n ot have been completely er ased from the last job. (The repea ted image might be lighter or darke r than the field it appears in.
Solve network printing problems NOTE HP recommends u sing the device CD to install a nd set up the device on a n etwork. ● Print a configura tion page (see Use information pa ges ). If an HP Jetdirect pr int server is installed, printing a configur ation page also prints a second page tha t shows the network settings and status.
Solve copy problems Prevent copy problems The following ar e a few simple steps you can take to improve co py quality: ● Copy from the flatbed scanner. This will produce a hi gher quality copy than copying from the automatic document fee der (ADF). ● Use quality originals.
Problem Cause Solut ion Unwanted lines appear on the copy. A A A A A B B B B B C C C C C a a a a a c c c c c b b b b b Tray 1 or tray 2 might not be installed correctly. Verify that the tray is in place. The flatbed scanner or the ADF glass might be dirty.
Problem Cause Solution Problems with feeding The paper has ragged edges. Use high-quality paper tha t is made for laser printers. The paper varies from side-to-side.
Performance problems Problem Cause Solut ion No copy ca me out. The input tray might be empty. Load media in the device. See Load media for more info rmation. The original might have been loaded incorrectl y. Load the original correctly in the ADF or flatbed scanner.
Solve fax problems NOTE For more information a bout solving fax problems, see the HP LaserJet Analog Fax Accessory 300 User Guide . Solve sending problems Faxes quit during sending. Cause Solution The fax machine to which you are sending might be malfunctioning.
Faxes you send are not arriving at the receiving fax machine. Cause Solution The receiving fax machine might be turned off or might have an error condition, such as being out of paper. Call the recipient to make sure that the fax machine is turned on and ready to receive faxes.
Faxes are transmitting or being received very slowly. Cause Solution The resolution at which the fax was sen t or is being rece ived is very high. A higher resolution typically results in better quality, but also requires a longer transmission time. If you are receiving the fax, call and ask the sender to decrease the resolution and resend the fax.
Solve e-mail problems If you are unable to sen d e-mails by using the digi tal-send feature, you might need to reconfigure the SMTP gateway ad dress or the LDAP gateway address. Print a configuration page to find the current SMTP and LDAP gateway addre sses.
Solve common Windows problems Error message: "General Protection FaultException OE" "Spool32" "Illegal Operation" Cause Solution Close all software programs, restart Window s, and try again. Select a different printer driver.
Solve common Macint osh problems In addition to the problems that are listed in Solve gene ral device problems , this section lists problems that can occur when using Mac OS X. NOTE Setup for USB and IP pr inting is performed through the Desktop Printer Utility .
The printer driver does not automatically set up the select ed device in the Print Center or Printer Setup Utility. Cause Soluti on code for the language that you are using. If necessar y, reinstall the software. See the getting started guide for instructions.
When connected with a USB cable, the device doe s not appear in the Print Center or Printer Setup Utility after the driver is se lected. Cause Solution This problem is caused by either a software or a har dware component. Software troubleshooting ● Check that your Macintosh supports USB.
Solve PostScript problems The following situatio ns are specific to the Post Script (PS) language and migh t occur when several printer languages a re being used.
A Supplies and accessories This section provide s information about or dering parts, supplies, an d accessories. Use only parts and accessories that are spec ifica lly designed for this printer.
Order parts, accessories, and supplies Several methods are availa ble for ordering parts, supplies, and accessories: ● Order directly from HP ● Order through se rvice or support providers ● Orde.
Part numbers The following list of accessories wa s current at the time of printing. Ordering informatio n and availability of the access ories might change durin g the life of the printe r. Paper-handling accessories Item Description Part numb er Optional 500-sheet tray and feeder unit (tray 3) Optional tray to increase paper capacity.
Stapler accessories Item Description Part number Staple cassette Cassette that contains 1,500 unformed staples Q7432A Print media For more info rmation about media supplie s, go to www.hp.c om/ go /ljsupplie s . Item Description Part number HP Soft Gloss laser paper For use with HP LaserJet printers.
Item Description Part numb er HP Printing paper For use with HP LaserJet and inkjet printers. This has been created especially for small and home offices. It is heavier and brighter than copier paper. Specifications: 92 bright, 22 lb. Letter (8.5 x 11 in), 500 sheets/ream, 10- ream carton HPP1122/North America and Mexico Letter (8.
Item Description Part number HP Office recycled paper For use with all office equipment-laser and inkjet printers, cop iers, and fax machines. This is good for high-volume printing. Satisfies U.S. Executive Order 13101 for environmentally preferable products.
B Service and support Hewlett-Packard limited warranty statement HP PRODUCT DURATION OF LIMITED WARRANTY HP LaserJet M3027, M3027x, M3035, and M3035xs One-year on-site warranty HP warrants to you , th.
(INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHET HER BASED IN CONTRACT, TORT, OR OTHERWISE. Some countries/regions, states or provinces do not allow the exclusion or limitation of incidental or consequenti al damages, so the above limitation or exclusion may not apply to you.
THE WARRANTY TERMS CONTAINED IN TH IS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, R ESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGH TS A PPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.
HP Customer Care Online Services For 24-hour access to update d HP device-specific software, product information, an d support information through an Internet connection, go to the Web site: www.hp.com/ support /LJM3027mf p or www.hp.com/ support/LJM3035mfp .
HP Easy Printer Care software To check the d evice status and settings and vie w troubleshooting information and online documentation, use the HP Easy Prin ter Care software . You must have pe rformed a full softw are installation in ord er to use th e HP Easy Printe r Care softwar e.
HP maintenance agreements HP has several types of main tenance agreement s that meet a wid e range of support needs. Maintenance agreements a re not part of the standar d warranty. Support servic es may vary by area. Check with your lo cal HP dealer to de termine the services availabl e to you.
Extended warranty HP Support prov ides coverage for th e HP hardware product and a ll HP-supplied inte rnal components. The hardware maintenance covers a 1- to 3 -year period from date of the HP product purchase. The customer must purchase HP Suppor t within the stated facto ry warranty.
216 Appendix B Service and support ENWW.
C Specifications ● Physical specifications ● Electrical specifications ● Acoustic emissions ● Operating environment ENWW 217.
Physical specifications Table C-1 Pri nter dimensions Printer model Height Depth Width Weight 1 HP LaserJet M3027, M3027x, and M3035 MFPs 530 mm (20.9 in) 400 mm (15.7 in) 464 mm (19.3 in) 27.6 kg (60.6 lb) HP LaserJet M3035xs MFP 670 mm (26.4 in) 33.
Acoustic emissions Table C -5 Sound power and pressure level 1 , 2 Sound power level Declared per ISO 9296 Printing 3 L WAd = 6.5 Bels (A) [65 dB(A)] Ready Essentially Inaudible Sound pressure level Declared per ISO 9296 Printing 3 L pAm =56 dB (A) Ready Essentially Inaudible 1 Values subject to change.
220 Appendix C Sp ecificatio ns ENWW.
D Regulatory information This section contains the following regulatory information: ● FCC regulations ● Environmental product stewardship program ● Telecom statement ● Declaration of conformi.
FCC regulations This equipment has been tested an d found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules. These limits are design ed to provide reasonable protection again st harmful interference in a residential installation .
Environmental product stewardship program Protecting the environment Hewlett-Packard Company i s committed to providing quality products in an environmentally sound manner. This product has been desig ned with several a ttributes to minimize imp acts on our environment.
you. Your empt y HP LaserJet print cartridges are r ecycled resp onsibly when yo u participate in the HP Planet Partners program. Thank yo u for being en vironmentally responsib le! In many countries/.
HP LaserJet M3027/M3035 device Location On formatter board User-removable No For recycling infor mation, you can go to www. hp.com/ recycle , or contact your local au thorities or th e Electronics Industries Alliance: www.
● HP’s environmental manageme nt system ● HP’s end-of-life pr oduct re turn and recycling program ● Material Safety Data Sheets Visit www.hp.
Telecom statement The HP LaserJet M302 7x and HP LaserJet M3035 xs models h ave the HP LaserJet Analog Fax Accessory 300 already installe d to provide communi cation to the pu blic switch telephone network (PSTN) for fax functionality.
Declaration of conformity Declaration of Conformity according to ISO/IEC Guide 22 and EN 45014 Manufacturer's Name: Hew lett-Packard Company Manufacturer's Addr ess: 11311 Chinden Boulevard,.
Safety statements Laser safety The Center for Devices and Radio logical Health (C DR H) of the U.S. Food and Drug Administration ha s implemented regula tions for laser products m anufactured since August 1, 19 76. Compliance is mandatory for pr oducts marketed in the United States .
EMI statement (Taiwan) Laser statement for Finland Luokan 1 laserlaite Klass 1 Laser Apparat HP LaserJet M3027, M30 27x, M3035, M3035xs, laserk irjoitin on käyttäjä n kannalta turvallinen luokan 1 laserlaite. Normaalissa käytössä kirjoittimen suojakoteloint i estä ä lasersäteen p ääsyn laitteen ulkopuolelle.
E Working with memory and print server cards This section explai ns the device memory features and provides steps for expansion. ● Overview ● Install memory ● Check DIMM inst allation ● Save r.
Overview One dual inlin e memory module (DIMM) slot is av a ilable for upgrading the d evice with the following items: ● More memory—DIMMs are availabl e in 64 , 128, 256, and 512 MB. ● Other DIMM-based printer langua ges and printer options. The device uses 100-pin 13 3 MHz DDR memory modu les.
Install memory You might want to add more memory to the device if you often print co mplex graphics, print PostScript (PS) documents, or use many do wnloaded fonts. Added memory also give s you more flexibility in supporting job-st orage features, such as quick cop ying.
3. Remove the right side panel by sliding it towards the rea r of the device until the side slide s from the device. 4. Open the access do or by pulling on the metal ta b.
6. Hold the DIMM by the ed ges, and align the notc h es on the DIMM with the DIMM slot. (Check th at the locks on each side of the DIMM slot are open.) 7. Press the DIMM straight into the slot, and press fi rmly. Ma ke sure the locks on each side of the DIMM snap into pla ce.
8. Close the acces s door, and press firmly until it sn aps into place. 9. To replace the right side panel, line up the alig nment arrows and slide the panel toward the fron t of the device until it lat ches into plac e. 10. Reconnect the interface cabl e(s) and the power co rd.
Check DIMM installation After installing the DIMM, make sure th at the installation was succe ssful. Verify that DIMM is installed correctly 1. Turn the device on. Check that th e Ready light is illuminated after the device has gone through the startup sequence.
Enable memory for Windows 1. On the Start menu, Settings , and Printers or Printers and Faxes . 2. Select this devi ce and select Properties . 3. On the Configure tab, click More . 4. In the Total Memory field, type or select the total amount of memory that is now installed.
Use HP Jetdirect print server cards Follow these proced ures to install or remove an EIO card. Install an HP Jetdir ect print server card 1. Turn off the device. 2. Remove the two screws an d cover plate from the EIO slot on the back of the device. NOTE Do not discard the screws or the cover plate.
4. Connect the n etwork cable to the EIO card. 5. Turn on the de vice, and then pri nt a configurat ion page to verify that the new EIO device is recognized. See Use information pages . NOTE When you print a con f iguration page, an HP Jetdirect configuration page that contains network configuration and stat us information also prints.
Glossary bidirectio nal communica tion Two-way data transmission. bin A receptacle for holding printed pag es. BOOTP Abbreviation for “Bootstrap Pro tocol,” an Internet prot ocol th at a computer uses to find its IP address. calibration The process in which the printer ma kes internal adjustments to produce the best print quality.
IP address The unique number assigned to a computer device that is connected to a network. IPX/SPX Abbreviation for “internetwork packet exchange /sequenced packet exchange.” media The paper, labels, transparencies, or other ma teria l on which the printer prints the image.
Index Symbols/Numerics 500-sheet trays unexpected size or type error message 155 500–sheet tray. See tray 3 A A4 sizes s upported 63 A4 paper settings 41 A5 sizes s upported 63 access denied message.
EconoMode 135 features 3 genuine HP 135 jams, clearing 169 management menu 27 non-HP 135 ordering through embedded Web server 131 part numbers 205 recycling 223 replacement interva ls 135 replacing 13.
configuring e-ma il 110 control-panel settings 112 default settings 23 error messages 159, 160, 161 folders 118 gateways, finding 111 job settings 117 LDAP supp ort 110 loading document s 113 recipien.
LDAP errors 160 LDAP support 110 loading documents 113 recipient lists 115 sending documents 113 server settings 110 SMTP support 110 validating gateway addresses 197 F FastRes 2 fax connecting phone .
Information menu 18 information pa ges 124 Information tab, embedded Web server 130 Initial Setup menu 28 input trays. See trays install cartridge error message 160 installers, Windows 11 installing E.
default size 41 default size, selecting 24 document size, selecting 87 double-sided pri nting, Macintosh 93 double-sided pri nting, Windows 89 first page 88, 92 fuser modes 43, 61 HP, ordering 206 leg.
curled 150, 185, 191 custom-size 87 default size 41 default size, selecting 24 document size, selecting 87 double-sided printi ng, Macintosh 93 double-sided printi ng, Windows 89 first page 88, 92 fus.
Linux 201 Macintosh issues 199 media 17 8, 191 messages, types of 153 network printing 189 network s 31 output quali ty 178 PostScript problems 202 printing 152 receiving faxes 195 repeating defects 1.
service HP-Authorized Deal ers 212 repacking device 214 service agreements 214 Service menu, control panel 47 Services tab 91 settings Default Job Option s menu 19 driver presets (Macintosh) 92 driver.
support embedded Web server links 131 HP Printer Utility pages 133 Linux 201 online 212 repacking device 214 Support tab, HP Toolb ox 127 SupportPack, HP 215 T Taiwan EMI statement 230 TCP/IP settings.
watermarks 87 wavy paper, prob lem- solving 150, 185 Web sites customer support 212 fraud reports 136 HP Easy Printer Care 11 HP Web Jetadmin, download ing 132 Linux suppor t 201 Macintosh custome r s.
254 Index ENWW.
.
© 2006 Hew lett -P ack ard De velopment Co mpany , L.P . www .hp .com *CB414-90911* *CB414-90911* CB414 -90 911.
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