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HP L as erJet 3 0 5 0/3 0 5 2/3 0 5 5/3 3 9 0/3 3 9 2 A ll-in - One Us er Guide.
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HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide.
Copyright and License © 2006 Copyright Hewlett-Packard Development Company, LP Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained in this document is subject to change without notice.
Table of contents 1 All-in-one basics All-in-one configurations...................................................................................................... .................... 2 HP LaserJet 3050 all-in-one..................... .............
Software for Macintosh................................... ........................ ................................ . ............. .................21 HP Director.................... ........................ ...... ......... .........................
Changing the default tray configuration .................. .................................. ..........44 Using the all-in-one volume controls........... ............ ..................................................... ........45 Changing the alarm volume.
To redial manually................................................................................................ 74 Canceling a fax job................ ........................ ....................................................... ............. ..
Printing all fax reports........... ....................... ......................... ................................... ......... ....98 Sending and receiving faxes by using a computer.... ............................... ............................
Scanning to e-mail.............................. .............................. ............ ..................................... .145 Scanning to a file..................... .......... . ................ .............................................
BOOTP on UNIX................................................ ................................ .................................1 69 Systems that use Network Information Service (NIS) ..................... ..................169 Configuring the BOOTP server.
Clearing stapler jams.......................................................................................................... ................. 193 11 How do I? Print: How do I?........................................................................
Reduce or enlarge copies................................................................................................... 227 Adjusting the copy size.................. ................................... ........... ...... ................227 Adjust the lighter/darker (contrast) setting.
Clear jams from the input trays (HP LaserJet 3390/3392 all-in-one).. .. .. .. .. .. . ...254 Clear jams from the output bin........................................................................... 258 Clear jams from the straight-through output path (HP LaserJet 3390/3392 all-in-one).
Replacing and recycling supplies................ ........................................................ . ... ...........285 HP policy on non-HP supplies................ ............................ .................... . ............. .............
Performance problems................... ...................................................... ................. .............339 Fax problems.............................................................................................................
Paper and other print media.................................................................................................... ............ 367 Supplementary documentation............... ................................................ ..............
xvi ENWW.
1 All-in-one basics ● All-in-one configurations ● All-in-one features ● All-in-one parts ENWW 1.
All-in-one configurations The all-in-one is available in the following configurations. HP LaserJet 3050 all-in-one HP LaserJet 3050 all-in-one printer, fax, copier, scanner ● Prints letter-size page.
HP LaserJet 3052/3055 all-in-one HP LaserJet 3052 all-in-one printer, scanner, copier ● Prints letter-size pages at speeds up to 19 ppm and A4- size pages at speeds up to 18 ppm ● PCL 5e and PCL 6 printer drivers and HP postscript level 3 emulation ● Priority input slot holds up to 10 pages.
HP LaserJet 3390/3392 all-in-one HP LaserJet 3390 all-in-one printer, fax, copier, scanner ● Prints letter-size pages at speeds up to 22 ppm and A4- size pages at speeds up to 21 ppm. ● PCL 5e and PCL 6 printer drivers and HP postscript level 3 emulation.
All-in-one features Excellent print quality ● 1200 dots per inch (dpi) with Image REt 2400 text and graphics. ● Adjustable settings to optimize print quality. ● The HP UltraPrecise print cartridge has a finer toner formulation that provides sharper text and graphics.
Supplies ● A Supplies Status page with a print cartridge gauge that show the supply levels that remain (HP supplies only; HP LaserJet 3390/3392 all-in-one). ● No-shake cartridge design. ● Authentication for HP print cartridges (HP LaserJet 3390/3392 all-in-one).
All-in-one parts Before using the all-in-one, familiarize yourself with the parts of the all-in-one HP LaserJet 3050 all-in-one parts Front view 6 8 1 2 3 5 4 7 1 Tray 1 2 Priority input slot 3 Output.
Back view 11 9 12 10 9 Interface ports 10 Security-lock slot 11 Power switch. 12 Power receptacle Interface ports The HP LaserJet 3050 all-in-one contains one Hi-Speed USB 2.
Control panel 2 3 5 4 1 1 Fax controls. Use the fax controls to change commonly used fax settings. For information about using the fax controls, see Fax . 2 Alphanumeric buttons. Use the alphanumeric buttons to type data into the all-in-one control-panel display and dial telephone numbers for faxing.
HP LaserJet 3052/3055 all-in-one parts Front view 7 1 2 6 3 4 5 1 Tray 1 2 Priority input slot 3 Output bin 4 Automatic document feeder (ADF) input tray 5 ADF output bin 6 Control panel NOTE The control panel for the HP LaserJet 3055 all-in-one, with fax controls, is shown.
Interface ports The HP LaserJet 3052/3055 all-in-one has two interface ports: a 10/100Base-T (RJ-45) network port and a Hi-Speed USB 2.0 port. The HP LaserJet 3055 all-in-one also has fax ports.
HP LaserJet 3390/3392 all-in-one parts Front view 7 9 10 8 1 2 5 4 3 6 1 Tray 2 2 Single-sheet priority input slot (tray 1) 3 Print-cartridge door 4 Top (face-down) output bin 5 Control panel 6 Automa.
Interface ports The HP LaserJet 3390/3392 all-in-one has two interface ports: a 10/100Base-T (RJ-45) network port and a Hi-Speed USB 2.0 port. The HP LaserJet 3390/3392 all-in-one also has fax ports.
14 Chapter 1 All-in-one basics ENWW.
2 Software ● Software installation ● Printer drivers ● Software for Windows ● Software for Macintosh ENWW 15.
Software installation If your computer meets the recommended minimum requirements, you have two options when installing the software from the CDs that came with the all-in-one.
Printer drivers The product comes with software that allows the computer to communicate with the product (by using a printer language). This software is called a printer driver. Printer drivers provide access to product features, such as printing on custom-sized paper, resizing documents, and inserting watermarks.
Select the correct printer driver Select a printer driver based on the operating system that you are using and the way that you use the product. See the printer-driver Help for the features that are available. For information about gaining access to the printer-driver Help, see Printer-driver Help.
Gaining access to the printer drivers Use one of the following methods to open the printer drivers from your computer: Operating System To change the settings for all print jobs until the software pro.
Software for Windows When you install the software for Windows, you can directly connect the all-in-one to a computer by using a USB cable, or you can connect the all-in-one to the network by using the internal print server. See the getting started guide for installation instructions, and see the Readme file for the latest software information.
Software for Macintosh For Mac OS X V10.3 and Mac OS X V10.4, use Print Center to print. The all-in-one includes the following software for Macintosh computers. NOTE For Macintosh computers, HP ToolboxFX is not supported. HP Director HP Director is a software program that is used when working with documents.
To view Macintosh Configure Device when the all-in-one is connected to a netw ork 1. Open one of the following supported Web browsers: ● Safari 1.2 or later ● Microsoft Internet Explorer 5.0 or later ● Netscape Navigator 4.75 or later ● Opera 6.
If installation fails, reinstall the all-in-one software. If this fails, see the installation notes or late- breaking readme files on the CD or the flyer that came in the box, or go to the appropriate support Web site for help or more information (see HP Customer Care ).
24 Chapter 2 Software ENWW.
3 Media specifications ● General guidelines ● Choosing paper and other media ● Guidelines for using media ● Supported media weights and sizes ● Printing and storage environment ENWW 25.
General guidelines Some media might meet all of the guidelines in this manual and still not produce satisfactory results. This problem might be the result of improper handling, unacceptable temperature and humidity levels, or other variables over which Hewlett-Packard has no control.
Media to avoid The all-in-one can handle many types of media. Using media that is outside the specifications degrades print quality and increases the chance of jams occurring. ● Do not use media that is too rough. ● Do not use media that contains cutouts or perforations other than standard 3-hole punched paper.
Guidelines for using media The following sections provide guidelines and instructions for printing on transparencies, envelopes, and other special media. Guidelines and specifications are included to help you select media that optimizes print quality and avoid media that can cause jams or damage the all-in-one.
Labels For the HP LaserJet 3050/3052/3055 all-in-one, HP recommends that you print labels from the priority input slot. For the HP LaserJet 3390/3392 all-in-one, HP recommends that you print labels from the single-sheet priority input slot (tray 1) and use the straight-through output path.
Envelopes For the HP LaserJet 3050/3052/3055 all-in-one, HP recommends that you print envelopes from the priority input slot. For the HP LaserJet 3390/3392 all-in-one, HP recommends that you print envelopes from the single-sheet priority input slot (tray 1) and use the straight-through output path.
Envelopes with adhesive strips or flaps Envelopes with a peel-off adhesive strip or with more than one flap that folds over to seal must use adhesives compatible with the heat and pressure in the all-in-one: 200°C (392°F). The extra flaps and strips might cause wrinkling, creasing, or jams.
Letterhead and preprinted forms Letterhead is premium paper that often has a watermark, sometimes uses cotton fiber, and is available in a wide range of colors and finishes with matching envelopes. Preprinted forms can be made of a broad spectrum of paper types ranging from recycled to premium.
Supported media weights and sizes For optimum results, use conventional 75 to 90 g/m 2 (20 to 24 lb) photocopy paper. Verify that the paper is of good quality and is free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, curls, and bent edges.
Media Dimensions 1 Weight Capacity 2 Executive 191 x 267 mm (7.3 x 10.5 inches) 8.5 x 13 inches 216 x 330 mm (8.5 x 13 inches) 1 The all-in-one supports a wide range of standard and custom sizes of print media. Check the printer driver for supported sizes.
Table 3-6 Automatic document feeder (ADF) specifications, HP LaserJet 3050 all-in-one Media Dimensions Weight or thickness Capacity Minimum size 148 x 105 mm (5.83 x 4.13 inches) 60 to 105 g/m 2 (16 to 28 lb) 30 sheets (80 g/m 2 or 20 lb bond) Maximum size 216 x 381 mm (8.
Printing and storage environment Ideally, the printing and media-storage environment should be at or near room temperature, and not too dry or too humid. Remember that paper absorbs and loses moisture rapidly. Heat works with humidity to damage paper.
4 Using the all-in-one ● Loading media into the input trays ● Controlling print jobs ● Using the all-in-one control panel ENWW 37.
Loading media into the input trays The following sections describe how to load media into the different input trays. CAUTION Printing on wrinkled, folded, or damaged media can cause jams.
CAUTION To prevent damage to the all-in-one, do not use an original that contains correction tape, correction fluid, paper clips, or staples. Also, do not load photographs, small originals, or fragile originals into the ADF.
Loading input trays, HP LaserJet 3050/3052/3055 all-in-one Priority input slot The priority input slot on the HP LaserJet 3050/3052/3055 all-in-one holds up to 10 sheets of media up to 163 g/m 2 (43 lb) in weight or one envelope, transparency, or card.
Loading input trays, HP LaserJet 3390/3392 all-in-one Single-sheet priority input slot (tray 1) The single-sheet priority input slot on the HP LaserJet 3390/3392 all-in-one holds one sheet of media up to 163 g/m 2 (43 lb) in weight or one envelope, transparency, or card.
Controlling print jobs This section provides basic printing instructions. When making changes to printing settings, follow the hierarchy of how changes are prioritized. NOTE The names of commands and dialog boxes might vary depending on your software program.
Using the all-in-one control panel You can configure settings at the all-in-one control panel. Changing the all-in-one control-panel display language Use this procedure to print reports or to show messages on the all-in-one control-panel display in a language other than the default for your country/region.
To change the default media type 1. Press Menu . 2. Use the < or the > button to select System setup , and then press . 3. Use the < or the > button to select Paper setup , and then press . 4. Use the < or the > button to select Def.
Using the all-in-one volume controls You can control the volume of the following sounds: ● The alarm sound that the all-in-one emits when it requires attention, such as when the all-in-one door is open. ● The beeps that are emitted when you press the all-in-one control-panel buttons.
Changing the ring volume of the fax The fax ring sounds when the all-in-one is initially sending or receiving a call. The ring duration length depends on the local telecom ring-pattern length. To change the ring volume of the fax 1. Press Menu . 2. Use the < or the > button to select System setup , and then press .
5 Printing This section provides information about common printing tasks. ● Using features in the Windows printer driver ● Using features in the Macintosh printer driver ● Selecting an output lo.
Using features in the Windows printer driver When you print from a software program, many of the product features are available from the printer driver. For complete information about the features that are available in the printer driver, see the printer-driver Help.
Creating and using watermarks A watermark is a notice, such as "Confidential," that is printed in the background of each page of a document. To use an existing w atermark 1. Open the printer driver (see Gaining access to the printer drivers ).
Setting a custom paper size from the printer driver To set a custom paper size 1. Open the printer driver (see Gaining access to the printer drivers ). 2. On the Paper or Paper/Quality tab, click Custom . 3. On the Custom Paper Size window, type the name of the custom paper size.
Printing multiple pages on one sheet of paper You can print more than one page on a single sheet of paper. This feature is available in some drivers and provides a cost-effective way to print draft pages. To print more than one page on a sheet of paper, look for a layout or pages-per-sheet option in the driver.
To print on both sides automatically (HP LaserJet 3390/3392 all-in-one) 1. Insert enough paper into one of the trays to accommodate the print job. If you are loading special paper such as letterhead, load it in one of the following ways: ● For tray 1, load the letterhead paper with the front side up, bottom-edge first.
5. Gather the printed pages, keep the printed side facing down, and straighten the stack. HP Las erJet 305 0 HP Las erJet 305 2/30 5 5 6. Place the stack of media in the input tray again. The printed side should be facing down with the top edge feeding into the all-in-one first.
To print on both sides manually (HP LaserJet 3390/3392 all-in-one) 1. Insert enough paper into one of the trays to accommodate the print job. If you are loading special paper such as letterhead, load it in one of the following ways: ● For tray 1, load the letterhead paper with the front side up, bottom-edge first.
Using features in the Macintosh printer driver When you print from a software program, many of the features are available from the printer driver. For complete information about the features that are available in the printer driver, see the printer- driver Help.
Printing a cover page (Macintosh) If you want to, you can print a separate cover page for your document that includes a message (such as “Confidential”). To print a cover page 1. Open the printer driver (see Gaining access to the printer drivers ).
Printing on both sides (Macintosh) Automatic two-sided printing (duplexing) is available by using the automatic duplexer on the HP LaserJet 3390/3392 all-in-one. Manual duplexing is available on the HP LaserJet 3050/3052/3055/3390/3392 all-in-one. To duplex manually, print on both sides of a page by feeding the page through the all-in-one twice.
5. Gather the printed pages, keep the printed side facing down, and straighten the stack. HP Las erJet 305 0 HP Las erJet 305 2/30 5 5 6. Place the stack of media in the input tray again. The printed side should be facing down with the top edge feeding into the all-in-one first.
To print on both sides manually (HP LaserJet 3390/3392 all-in-one) (Macintosh) 1. Insert enough paper into one of the trays to accommodate the print job. If you are loading special paper such as letterhead, load it in one of the following ways: ● For tray 1, load the letterhead paper with the front side up, bottom-edge first.
Selecting an output location (HP LaserJet 3390/3392 all- in-one) The HP LaserJet 3390/3392 all-in-one comes with the top output bin and a rear output door for printing to a straight-through output path. Print jobs emerge from the top output bin when the rear output door is closed.
Printing on special media Use these guidelines when printing on special types of media. NOTE Not all features are available for all printer drivers or operating systems. See the all-in- one properties (driver) online Help for information about the available features for the driver.
Printing on special media (HP LaserJet 3390/3392 all-in-one) 1. Open the rear output door. 2. Before feeding the media, open the single-sheet priority input slot (tray 1), and adjust the media guides to the width of the media. 3. Feed a single page into the single-sheet priority input slot (tray 1).
Transparencies and labels Only use transparencies and labels that are recommended for use in laser printers, such as HP transparency film and HP LaserJet labels. See Guidelines for using media for more information. CAUTION Be sure to set the correct media type in the all-in-one settings.
Envelopes Only use envelopes that are recommended for laser printers. See Guidelines for using media for more information. NOTE For the HP LaserJet 3390/3392 all-in-one, you must load envelopes one at a time in the single-sheet priority input slot (tray 1).
Canceling a print job If your print job is currently printing, you can cancel it by pressing Cancel on the all-in-one control panel. CAUTION Pressing Cancel clears the job that the all-in-one is currently processing.
66 Chapter 5 Printing ENWW.
6 Fax ● Basic fax features and tasks ● Advanced fax features and tasks ● Fax logs and reports ● Sending and receiving faxes by using a computer ● Other ways to set up your fax ● Connecting additional devices NOTE Many of the functions that are described in this chapter also can be performed by using the HP ToolboxFX.
Basic fax features and tasks Fax control-panel buttons The controls for sending faxes are located on the left side of the control panel. HP Las erJet 33 90/3 39 2 HP Las erJet 305 0 HP Las erJet 305 5 05 06 07 08 Shift This section describes how to fax a document.
Setting the time and date To set the time and date To set or change the time and date, use the following steps. If you need help entering any information, see Enter text from the control panel . 1. On the control panel, press Menu . 2. Use the < or the > button to select System setup , and then press .
Sending faxes To send a fax to one recipient 1. Use the alphanumeric buttons on the all-in-one control panel to dial the number. If the fax number you are calling has been assigned to a one-touch key, press that key.
Divide the document into smaller sections, and then send the document as multiple fax jobs. To send a fax by using a group-dial entry 1. Load the document into the automatic document feeder (ADF) input tray or on the flatbed scanner. 2. Press the one-touch key for the group.
-or- If you are finished dialing numbers, go to the next step. 5. Press Start Fax . If the pages that you want to send are in the ADF, then faxing begins automatically. 6. If the all-in-one ADF sensor detects that no document is loaded into the ADF input tray, Send from glass? 1=Yes 2=No appears on the control-panel display.
Using manual dial Usually, the all-in-one dials after you press Start Fax . At times, however, you might want the all-in- one to dial each number as you press it.
Redialing manually If you want to send another document to the last fax number that was dialed, use the following procedure to redial manually. If you are trying to resend the same document that you sent the first time, wait until the automatic redial attempts have stopped or until you have stopped them yourself.
Canceling a fax job Use these instructions to cancel a single fax that is currently dialing or a fax that is being transmitted or received. To cancel the current fax job Press Cancel on the control panel. Any pages that have not been transmitted are canceled.
Changing resolution settings NOTE Increasing the resolution increases the fax size. Larger faxes increase the send time and could exceed the available memory in the all-in-one.
Changing the default glass-size setting This setting determines which paper size the flatbed scanner scans when you send a fax from the scanner. The factory-set default is determined by the region/country in which you purchased the all- in-one. To change the default glass-size setting 1.
Changing the redial settings If the all-in-one was unable to send a fax because the receiving fax machine did not answer or was busy, the all-in-one attempts to redial based on the redial-on-busy, redial-on-no-answer, and redial- on-communication-error options.
Changing autoreduction settings for incoming faxes If the fit-to-page option is turned on, the all-in-one automatically reduces long faxes up to 75% to fit the information on the default paper size (for example, the fax is reduced from legal to letter size).
Blocking or unblocking fax numbers If you do not want to receive faxes from specific people or businesses, you can block as many as 30 fax numbers by using the control panel.
Advanced fax features and tasks Using speed-dial entries, one-touch keys, and group-dial entries You can store frequently dialed fax numbers or groups of fax numbers as one-touch keys, speed-dial entries, or group-dial entries. In the all-in-one phone book, a total of 120 entries are available for speed-dial entries and group-dial entries.
To program or edit speed-dial entries and one-touch keys Speed-dial entries 1 through 10 (HP LaserJet 3050 all-in-one), 1 through 12 (HP LaserJet 3055 all-in- one), or 1 through 16 (HP LaserJet 3390/3392 all-in-one) are also associated with their corresponding one-touch keys on the control panel.
To delete speed-dial entries and one-touch keys 1. On the all-in-one control panel, press Menu . 2. Use the < or the > button to select Fax setup , and then press . 3. Press to select Phone Book . 4. Press to select Individual setup . 5. Use the < or the > button to select Delete , and then press .
To manage group-dial entries If you send information to the same group of people on a regular basis, you can program a group-dial entry to simplify the task.
5. Use the < or the > button to select Delete group , and then press . 6. Using the alphanumeric buttons, enter the number of the group-dial that you want to delete, and then press . 7. Press to confirm the deletion. To delete an individual from a group-dial entry 1.
Inserting a dial prefix A dial prefix is a number or group of numbers that are automatically added to the beginning of every fax number you enter at the control panel or from the software. The maximum number of characters for a dial prefix is 50. The default setting is Off .
Sending a delayed fax You can schedule a fax to be sent automatically at a future time to one or more people. When you complete this procedure, the all-in-one scans the document into memory and returns to the Ready state so that you can perform other tasks.
Using billing codes If the billing codes feature has been turned on, the user will be asked to enter a billing code for each fax. The billing number is credited for each fax page that is sent. This includes all types of faxes except for poll-received, fax-forwarded, or computer-downloaded faxes.
Reprinting a fax If you want to reprint a fax because the print cartridge was empty or if the fax was printed on the wrong type of media, you can try to reprint it. The amount of memory that is available determines the actual number of faxes that are stored for reprinting.
Automatic two-sided printing (duplexing) of received faxes (HP LaserJet 3390/3392 all-in-one only) When Print duplex is On , all faxes received are printed two-sided. The factory-set default for printing faxes two-sided is Off . To change the print duplex setting for faxes 1.
Using fax forwarding You can set your all-in-one to forward incoming faxes to another fax number. When the fax arrives at your all-in-one, it is stored in the memory.
Changing the silence-detect mode This setting controls whether or not you can receive faxes from older-model fax machines that do not emit a fax signal during fax transmissions. At the time of this publication, these silent-model fax machines represented very few of the fax machines in use.
Setting the fax-error-correction mode Usually, the all-in-one monitors the signals on the telephone line while it is sending or receiving a fax. If the all-in-one detects an error during the transmission and the error-correction setting is On , the all- in-one can request that the portion of the fax be resent.
Changing the sound-volume settings Control the volume of the fax sounds from the control panel. You can make changes to the following sounds: ● The fax sounds that are associated with incoming and outgoing faxes ● The ring for incoming faxes The factory-set default for the fax-sounds volume is Soft .
Fax logs and reports Use the following instructions to print fax logs and reports: Printing the fax activity log The fax activity log provides a chronological history of the last 40 faxes that were received, sent, or deleted, and any errors that occurred.
Printing a fax call report A fax call report is a brief report that indicates the status of the last fax that was sent or received. To print a fax call report 1. On the all-in-one control panel, press Menu . 2. Use the < or the > button to select Reports , and then press .
Including the first page of each fax on the fax call report If this option is turned on and the page image still exists in the all-in-one memory, the fax call report includes a thumbnail (50% reduction) of the first page of the most recent fax that was sent or received.
Printing the block-fax list Use this procedure to print a list of the blocked fax numbers. For information about blocking fax numbers, see Blocking or unblocking fax numbers . To print the block-fax list 1. On the all-in-one control panel, press Menu .
Sending and receiving faxes by using a computer This section contains basic instructions for sending faxes by using the software that came with the all- in-one. All other software-related topics are covered in the software Help, which can be opened from the software-program Help menu.
To send a fax by using HP Director, complete the following steps: 1. Load the document into the automatic document feeder (ADF) input tray or the flatbed scanner. 2. Open HP Director by clicking the icon in the dock and and then click Fax . The Apple print dialog appears.
4. Click Fax Tasks . 5. Under “Fax Receive Mode,” select Receive faxes to this computer . To view a fax that was received to your computer 1. Open HP ToolboxFX. 2. Select the HP LaserJet 3050/3055/3390/3392 all-in-one. 3. Click Fax . 4. Click Fax Receive Log .
Other ways to set up your fax You can receive faxes to the all-in-one or to your computer. In general, incoming faxes to the all-in- one are automatically answered. However, if you change the devices that are connected to the same telephone line as the all-in-one, you must change how the all-in-one answers incoming faxes.
The control-panel display shows the answer mode setting that you specified. ENWW Other ways to set up your fax 103.
Changing ring patterns (distinctive ring) Ring-pattern or distinctive-ring service is available through some local telephone companies. The service allows you to have more than one telephone number on a single line. Each telephone number has a unique ring pattern, so that you can answer voice calls and the all-in-one can answer fax calls.
Changing the rings-to-answer setting When the answer mode is set to Automatic , the all-in-one rings-to-answer setting determines the number of times the telephone rings before the all-in-one answers an incoming call.
Sending a fax by dialing from an extension telephone Occasionally, you might want to dial a fax number from an extension telephone that is connected to the same line as the all-in-one.
Receiving faxes on a shared phone line You can receive faxes to the all-in-one or to your computer. In general, incoming faxes to the all-in- one are automatically answered. However, if you change the devices that are connected to the same telephone line as the all-in-one, you must change how the all-in-one answers incoming faxes.
Connecting the all-in-one to a phone line (HP LaserJet 3050/3055 all-in-one) To connect the all-in-one to a jack that controls two telephone lines Use these steps to connect the all-in-one to a single or split telephone jack if you have a dedicated line for fax calls and a separate line for voice calls.
NOTE If you do not know which side of the splitter is for the fax number, connect a telephone to one splitter jack and dial the fax number. If you get a busy signal, the telephone is connected to the fax side of the splitter. If you get a ringing signal, the telephone is connected to the telephone side of the splitter.
4. Take the fax cord that is included with the all-in-one and plug one end of it into the all-in-one "line" port (the port that is marked with an "L"). NOTE You must use the fax cord that came with the all-in-one in order to ensure that the all-in-one functions correctly.
Connecting additional devices Depending on the setup of your telephone lines, you can connect additional devices to the telephone line along with the HP LaserJet all-in-one. As a general rule, no more than three devices should be connected to a single telephone line.
To connect additional devices to the HP LaserJet 3050/3055 all-in- one Connect additional devices in the order that is described in the following steps. The output port for each device is connected to the input port of the next, forming a "chain".
5. To connect an internal or external modem on a computer, plug one end of a telephone cord into the all-in-one “telephone” port (the port that is marked with a telephone icon). Plug the other end of the cord into the modem “line” port. NOTE Some modems have a second “line” port to connect to a dedicated voice line.
8. To connect a telephone, plug a telephone cord into the previous device’s “telephone” port. Plug the other end of the telephone cord into the telephone “line” port. 9. After you have finished connecting additional devices, plug all of the devices into their power sources.
To connect additional devices to the HP LaserJet 3390/3392 all-in- one Connect additional devices in the order that is described in the following steps. The output port for each device is connected to the input port of the next, forming a "chain".
4. To connect an internal or external modem on a computer, plug one end of a telephone cord into the all-in-one “telephone” port. Plug the other end of the telephone cord into the modem “line” port. NOTE Some modems have a second “line” port to connect to a dedicated voice line.
7. To connect a telephone, plug a telephone cord into the previous device’s “telephone” port. Plug the other end of the telephone cord into the telephone “line” port. 8. After you have finished connecting additional devices, plug all of the devices into their power sources.
118 Chapter 6 Fax ENWW.
7 Copy ● Starting a copy job ● Canceling a copy job ● Adjusting the copy quality ● Adjusting the lighter/darker (contrast) setting ● Reducing or enlarging copies ● Changing the number of c.
Starting a copy job NOTE There are no fax buttons on the HP LaserJet 3052 all-in-one. The control panel shown is the control panel on the HP LaserJet 3055 all-in-one.
To make copies with the all-in-one, use the following instructions. 1. Load your document into the automatic document feeder (ADF) input tray. Load documents face-down into the HP LaserJet 3050 all-in-one ADF input tray, or face-up into the HP LaserJet 3052/3055/3390/3392 all-in-one ADF input tray.
Adjusting the copy quality Five copy-quality settings are available: Draft , Text , Mixed , Film photo , and Picture . The factory-set default for copy quality is Text .
Adjusting the lighter/darker (contrast) setting The lighter/darker setting affects the lightness or darkness (contrast) of the copy. Use the following procedure to change the contrast for the current copy job only. To adjust the lighter/darker setting for the current job 1.
Reducing or enlarging copies The all-in-one can reduce copies to as little as 25% of the original size or enlarge copies to as much as 400% of the original size.
To adjust the default copy size NOTE The default copy size is the size to which copies are normally reduced or enlarged. If you keep the factory default size setting of Original=100% , all copies will be the same size as the original document. 1. Press Menu .
Changing the number of copies You can choose to have the default number of copies be any number from 1 to 99. To change the number of copies for the current job (HP LaserJet 3050 all-in-one) 1. On the all-in-one control panel, use the alphanumeric buttons to type the number of copies (between 1 and 99) that you want to make for your current job.
Changing the copy-collation setting You can set the all-in-one to automatically collate multiple copies into sets. For example, if you are making two copies of three pages and the automatic collation is on, the pages print in this order: 1,2,3,1,2,3. If automatic collation is off, the pages print in this order: 1,1,2,2,3,3.
Copying onto media of different types and sizes The all-in-one is set to copy on either letter- or A4-size paper, depending on the country/region in which it was purchased. You can change the size and type of media that you copy to for the current copy job or for all copy jobs.
To change the default media-size setting 1. On the all-in-one control panel, press Menu . 2. Use the < or the > button to select System setup , and then press . 3. Use the < or the > button to select Paper setup , and then press . 4. Use the < or the > button to select Def.
Copying two-sided documents (HP LaserJet 3050 all-in- one) To copy a multiple-page stack of tw o-sided documents (HP LaserJet 3050 all-in-one) Copies resulting from this procedure are printed on one side, and need to be hand-collated.
Copying two-sided documents (HP LaserJet 3052/3055 all-in-one) To copy a multiple-page stack of tw o-sided documents (3052/3055 all-in-one) Copies resulting from this procedure are printed on one side, and need to be hand-collated.
Using automatic two-sided printing (duplexing) to copy documents (HP LaserJet 3390/3392 all-in-one) Use the 2-Sided button on the control panel display to use duplexing to achieve various results. NOTE The default setting is 1–1 . The 2-Sided LED on the control panel turns on when another setting is used.
To change the default 2-Sided setting 1. On the all-in-one control panel, press Menu . 2. Use the < or the > button to select Copy setup , and then press .
Changing tray selection (HP LaserJet 3390/3392 all-in-one) The all-in-one is set to automatically pull media from trays that contain media. The all-in-one always pulls media from the priority input tray (tray 1) if you insert media into tray 1.
Copying photos and books (HP LaserJet 3052/3055/3390/3392 all-in-one only) To copy a photo NOTE Photos should be copied from the flatbed scanner of the HP LaserJet 3052/3055/3390/3392 all-in-one, not from the automatic document feeder (ADF).
2. Gently close the lid. HP Las erJet HP Las erJet 33 90/3 39 2 30 5 2/30 5 5 3. Gently press down on the lid to press the book to the flatbed scanner surface.
Viewing copy settings (HP LaserJet 3390/3392 all-in-one only) Use the Current Settings button to see the copy settings for the current copy job. To view copy settings 1. Press Current Settings to see the current setting for 2-sided copying. 2. Continue to press Current Settings to scroll through the copy settings for the current copy job.
138 Chapter 7 Copy ENWW.
8 Scan ● Understanding scanning methods ● Scanning from the all-in-one control panel (Windows) ● Scanning by using HP LaserJet Scan (Windows) ● Scanning from the all-in-one and HP Director (Ma.
Understanding scanning methods You can scan an item in the following ways. ● Scan from the all-in-one: Start scanning directly from the all-in-one by using the all-in-one control-panel scan buttons. The Scan To button can be programmed to scan to a folder (Windows only) or to scan to e-mail.
Scanning from the all-in-one control panel (Windows) NOTE Scanning from the all-in-one control panel is only supported with a full software installation.
To create, modify, or delete destinations 1. In the Hewlett-Packard program group, select Scan to start HP LaserJet Scan. NOTE Pressing Start Scan on the all-in-one control panel also starts HP LaserJet Scan when the all-in-one is directly connected to the computer.
Scanning to a file To scan to a file by using the Scan To button on the all-in-one control panel, use the following instructions. NOTE To use this feature in Windows, a file destination must be programmed in the scan setup before scanning to a file. See Programming the all-in-one Scan To button .
Scanning by using HP LaserJet Scan (Windows) 1. In the Hewlett-Packard program group, select Scan to start HP LaserJet Scan. NOTE Pressing Start Scan on the all-in-one control panel also starts HP LaserJet Scan. 2. Choose the action that you want to accomplish.
Scanning from the all-in-one and HP Director (Macintosh) For more information about tasks and settings described in this section, see the HP Director online Help.
Scanning to a software program To scan to a software program, you scan an item using the program itself. Any TWAIN-compliant program can scan an image. If the program that you are using is not TWAIN-compliant, you can save the scanned image to a file and then place, open, or import the file in the software program.
Scanning by using other software The all-in-one is TWAIN-compliant and Windows Imaging Application (WIA)-compliant. The all-in-one works with Windows-based programs that support TWAIN-compliant or WIA-compliant scanning devices and with Macintosh-based programs that support TWAIN-compliant scanning devices.
Scanning a photo or a book Use the following procedures to scan a photo or a book. Scanning a photo (HP LaserJet 3052/3055/3390/3392 all-in-one) 1. Place the photo on the flatbed scanner with the picture-side down and the upper-left corner of the photo in the lower-right corner of the glass.
3. Gently press down on the lid to press the book to the flatbed scanner surface. HP Las erJet HP Las erJet 33 90/3 39 2 30 5 2/30 5 5 4. You are now ready to scan the book by using one of the scanning methods. See Understanding scanning methods for more information.
Scanner resolution and color If you are printing a scanned image, and the quality is not what you expected, you might have selected a resolution or color setting in the scanner software that does not match your needs.
Resolution and color guidelines The following table describes the recommended resolution and color settings for different types of scan jobs. Intended use Recommended resolution Recommended color sett.
To clean the scanner glass Dirty glass, from fingerprints, smudges, hair, and so on, slows down performance and affects the accuracy of special features such as fit-to-page and copy. NOTE If streaks or other defects appear only on copies produced using the automatic document feeder (ADF), clean the scanner strip (step 3).
9 Networking ● Set up the all-in-one and use it on the network (HP LaserJet 3052/3055/3390/3392 all-in-one only) ● Using the embedded Web server or HP ToolboxFX ● Setting a network password ● .
Set up the all-in-one and use it on the network (HP LaserJet 3052/3055/3390/3392 all-in-one only) Hewlett-Packard recommends that you use the HP software installer on the CDs that came with the all-in-one to set up printer drivers for the following network setups.
10. On the Destination Folder screen, choose the destination folder, and then click Next . 11. On the Ready to Install screen, click Next to begin installation. NOTE If you want to change your settings, instead of clicking Next , click Back to return to previous screens, and then change the settings.
13. On the Windows taskbar, click Start , click Settings , and then click Printers . ● In Windows XP, click Start , click Control Panel , and then double-click Printers and Faxes . 14. In the dialog box, right-click the all-in-one, and then click Sharing .
Using the embedded Web server or HP ToolboxFX You can use the embedded Web server (EWS) or HP ToolboxFX to view or change your IP configuration settings. To gain access to the embedded Web server, type the IP address for the all-in- one in the address line of your Web browser.
Using the all-in-one control panel The all-in-one allows you to set up an IP address automatically using BOOTP or DHCP. For more information, see Default IP address configuration (AutoIP) . Network configuration page The Network configuration page lists the current settings and properties of the all-in-one.
Automatic configuration To perform automatic configuration 1. On the control , press Menu . 2. Use the < or the > button to select Netw ork config. , and then press . 3. Use the < or the > button to select TCP/IP config , and then press . 4.
Supported network protocols The HP LaserJet 3052/3055/3390/3392 all-in-one supports the TCP/IP network protocol. It is the most widely used and accepted networking protocol.
Table 9-4 IP addressing Service name Description DHCP (dynamic host configuration protocol) For Automatic IP address assignment. DHCP server provides the all-in-one with an IP address. Generally requires no user intervention for all-in-one to obtain IP address from a DHCP server.
TCP/IP configuration To operate correctly on a TCP/IP network, the all-in-one must be configured with valid TCP/IP network configuration parameters, such as an IP address that is valid for your network. CAUTION Changes to these settings might result in a loss of functionality with your all-in- one.
TCP/IP configuration tools Depending on your all-in-one and operating system, the all-in-one can be configured with valid TCP/ IP parameters for your network in the following ways: ● Using Software—You can use the HP ToolboxFX software, or you can use the all-in-one Embedded Web server by entering the IP address in your Web browser.
Windows systems The all-in-one supports IP configuration from a Windows NT/2000/XP DHCP server. This section describes how to set up a pool, or “scope,” of IP addresses that the Windows server can assign or lease to any requester.
each all-in-one, perform the following steps in the Add Reserved Clients window to set up a reservation for that all-in-one: a. Type the selected IP address. b. Obtain the MAC address or hardware address from the configuration page, and type this address in the Unique Identifier box.
Windows 2000 Server To set DHCP on a Window s 2000 Server To set up a DHCP scope on a Windows 2000 server, perform the following steps: 1. Run the Windows 2000 DHCP manager utility. Click Start , then select Settings and Control Panel . Open the Administrative Tools folder and run the DHCP utility.
NOTE The MAC address for your all-in-one is available on the network configuration page. d. Under Supported types, select DHCP only , then click Add . NOTE Selecting Both or BOOTP only will result in a configuration through BOOTP due to the sequence in which the all-in-one initiates configuration protocol requests.
Using BOOTP BOOTP (Bootstrap Protocol) provides a convenient way to automatically configure the all-in-one for TCP/IP network operation. When powered on, the all-in-one sends a BOOTP request message onto the network.
BOOTP on UNIX This section describes how to configure the print server using BOOTP (Bootstrap Protocol) services on UNIX servers. BOOTP is used to download network configuration data from a server to the all-in- one over the network.
Table 9-5 Tags supported in a BOOTP/DHCP boot file Option Description Nodename The name of the peripheral. This name identifies an entry point to a list of parameters for a specific peripheral. Nodename must be the first field in an entry. (In the example above, nodename is “picasso”.
Configuring for LPD printing Introduction The all-in-one contains an LPD (Line Printer Daemon) Server to support LPD printing. This chapter describes how to configure the all-in-one for use with various systems that support LPD printing.
About LPD Line printer daemon (LPD) refers to the protocol and programs associated with line-printer spooling services that may be installed on various TCP/IP systems.
Requirements for configuring LPD Before you can use LPD printing, your all-in-one must be properly connected to the network and have a valid IP address. This information is listed on the all-in-one network configuration page. You must also have the following: ● An operating system that supports LPD printing.
LPD on UNIX systems Configuring print queues for BSD-based systems Edit the /etc/printcap file to include the following entries: printer_name|short_printer_name: :lp=: :rm=node_name: :rp=remote_printe.
Example: Creating spooling directory mkdir /usr/spool/lpd cd /usr/spool/lpd mkdir lj1_raw lj1_raw chown daemon lj1_raw lj1_raw chgrp daemon lj1_raw lj1_raw chmod g+w lj1_raw lj1_raw Configuring print .
Printing a test file To print a test file To verify that the all-in-one and print server connections are correct, print a test file. 1. At the UNIX system prompt type: lpr -Pprinter_name file_name where printer_name is the designated all-in-one and file_name refers to the file to be printed.
LPD on Windows NT/2000 systems This section describes how to configure Windows NT/2000 networks to use the all-in-one LPD (Line Printer Daemon) services. The process consists of two parts: ● Installing TCP/IP software (if not already installed). ● Configuring a network LPD all-in-one.
3. Enter TCP/IP configuration values for the computer: ● Windows 2000—On the General tab in the Local Area Connection Properties window, select Internet Protocol (TCP/IP) and click Properties . ● NT 4.0—You may be automatically prompted for TCP/IP configuration values.
Configuring a network all-in-one for Windows 2000 systems To configure a network all-in-one for Windows 2000 systems Set up the all-in-one as the default printer by performing the following steps. 1. Verify that the Print Services for Unix is installed (required for LPR port availability): a.
Configuring a network all-in-one for Windows NT 4.0 systems To configure a netw ork all-in-one for Windows NT 4.0 systems At the Windows NT 4.0 system, set up the all-in-one as the default printer by performing the following steps. 1. Click Start , select Settings , and click Printers .
LPD on Windows XP systems This section describes how to configure Windows XP networks to use the all-in-one LPD (Line Printer Daemon) services. The process consists of two parts: ● Adding Windows op.
7. Click Yes to keep the existing driver, if prompted. Click Next . 8. Type an all-in-one name and (if desired) click this all-in-one as default (if desired). Click Next . 9. Select whether to share this all-in-one with other network computers (for example, if your system is a printer server).
TCP/IP Introduction This section is intended to provide information to help you gain a basic understanding of TCP/IP. Similar to a common language that people use to communicate with each other, TCP/I.
IP address Every host (workstation or node) on an IP network requires a unique IP address for each network interface. This address is a software address that is used to identify both the network and specific hosts located on that network. Each IP address can be divided into two separate parts: the network portion and the host portion.
Table 9-8 Network class characteristics Class Network Class Characteristics Address Range Maximum Number of Networks in the Class Maximum Hosts in the Network A 0 0.0.0.0 to 127.255.255.255. 126. Over 16 Million. B 10. 128.0.0.0 to 191.255.255.255. 16,382.
Subnets When an IP network address for a particular network class is assigned to an organization, no provision is made for more than one network being present at that location. Local network administrators use subnets to partition a network into several different subnetworks.
10 Convenience stapler (HP LaserJet 3392 all-in-one only) ● Understanding the convenience stapler ● Loading staples ● Using the convenience stapler ● Clearing stapler jams ENWW 187.
Understanding the convenience stapler A convenience stapler is mounted to the front, right side of the HP LaserJet 3392 all-in-one. Insert up to 20 sheets of media (80 g/m 2 or 20 lb) into the stapler slot to trigger the stapling mechanism and force a single staple through the media.
Loading staples Each staple cassette holds 1,500 unformed staples. To load staples into the all-in-one, insert a staple cassette. To load staples 1. Open the stapler door.
4. Close the stapler door. 190 Chapter 10 Convenience stapler (HP LaserJet 3392 all-in-one only) ENWW.
Using the convenience stapler Activate the stapling mechanism by inserting media into the convenience stapler. To staple media by using the convenience stapler 1. Insert up to 20 sheets of media (80 g/m 2 or 20 lb) into the slot in the stapler door. Insert fewer sheets to staple if the media weight is heavier than 80 g/m 2 or 20 lb.
3. Remove the stapled media from the slot. NOTE If you are unable to remove the media after stapling, carefully open the stapler door and then slide your document out.
Clearing stapler jams To reduce the risk of staple jams, make sure that you staple 20 or fewer pages of media (80 g/m 2 or 20 lb) at a time. To clear a staple jam from the convenience stapler 1. Turn off the HP LaserJet 3392 all-in-one, and then open the stapler door.
4. Replace the staple cassette. 5. Close the stapler door and then turn on the HP LaserJet 3390/3392 all-in-one. 6. Insert media to test the convenience stapler.
11 How do I? ● Print: How do I? ● Fax: How do I? ● Copy: How do I? ● Scan: How do I? ● Network: How do I? ● Other: How do I? ENWW 195.
Print: How do I? Use this section to answer printing questions. Change the all-in-one print settings, such as volume or print quality, in HP ToolboxFX To change the default print settings in HP ToolboxFX, complete the following steps. NOTE The changes that you make to the print settings in HP ToolboxFX apply to all future print jobs.
Print on both sides (Windows) Automatic two-sided printing (duplexing) is available using the automatic duplexer on the HP LaserJet 3390/3392 all-in-one. Manual duplexing is available on the HP LaserJet 3050/3052/3055/3390/3392 all-in-one. To duplex manually, print on both sides of a page by feeding the page through the all-in-one twice.
4. After one side has been printed, remove the remaining media from the input tray, and set it aside until after you finish your manual duplexing job. HP Las erJet 305 0 HP Las erJet 305 2/30 5 5 5. Gather the printed pages, keep the printed side facing down, and straighten the stack.
To print on both sides manually (HP LaserJet 3390/3392 all-in-one) 1. Insert enough paper into one of the trays to accommodate the print job. If you are loading special paper such as letterhead, load it in one of the following ways: ● For tray 1, load the letterhead paper with the front side up, bottom-edge first.
Print on both sides (Macintosh) Automatic two-sided printing (duplexing) is available by using the automatic duplexer on the HP LaserJet 3390/3392 all-in-one. Manual duplexing is available on the HP LaserJet 3050/3052/3055/3390/3392 all-in-one. To duplex manually, print on both sides of a page by feeding the page through the all-in-one twice.
To print on both sides manually (HP LaserJet 3050/3052/3055 all-in-one) 1. In the software program, open the all-in-one properties (printer driver). 2.
To print on both sides manually (HP LaserJet 3390/3392 all-in-one) (Macintosh) 1. Insert enough paper into one of the trays to accommodate the print job. If you are loading special paper such as letterhead, load it in one of the following ways: ● For tray 1, load the letterhead paper with the front side up, bottom-edge first.
Print on special media Use these guidelines when printing on special types of media. NOTE Not all features are available for all printer drivers or operating systems. See the all-in- one properties (driver) online Help for information about the available features for the driver.
Printing on special media (HP LaserJet 3390/3392 all-in-one) 1. Open the rear output door. 2. Before feeding the media, open the single-sheet priority input slot (tray 1), and adjust the media guides to the width of the media. 3. Feed a single page into the single-sheet priority input slot (tray 1).
Transparencies and labels Only use transparencies and labels that are recommended for use in laser printers, such as HP transparency film and HP LaserJet labels. See Guidelines for using media for more information. CAUTION Be sure to set the correct media type in the all-in-one settings.
Heavy paper ● Any tray will print most heavy media that does not exceed 105 g/m 2 (28 lb bond). ● Use tray 1 for card stock (135 g/m 2 to 216 g/m 2 ; 50 to 80 lb cover).
Fax: How do I? Use this section to answer fax questions. Use the Setup Wizard Before you can begin using the all-in-one fax features, you must complete the following tasks: ● Setting the time and da.
Reprint a fax If you want to reprint a fax because the print cartridge was empty or if the fax was printed on the wrong type of media, you can try to reprint it. The amount of memory that is available determines the actual number of faxes that are stored for reprinting.
Print the fax activity log The fax activity log provides a chronological history of the last 40 faxes that were received, sent, or deleted, and any errors that occurred.
Forward received faxes to another fax number You can set your all-in-one to forward incoming faxes to another fax number. When the fax arrives at your all-in-one, it is stored in the memory. The all-in-one then dials the fax number that you have specified and sends the fax.
Send and receive faxes by using a computer This section contains basic instructions for sending faxes by using the software that came with the all- in-one. All other software-related topics are covered in the software Help, which can be opened from the software-program Help menu.
To send a fax from a third-party software program, such as Microsoft Word (all operating systems) 1. Open a document in a third-party program. 2. Click the File menu, and then click Print . 3. Select the fax print driver from the printer drop-down list.
Add or delete a contact Speed-dial entries 1 through 10 (HP LaserJet 3050 all-in-one), 1 through 12 (HP LaserJet 3055 all-in- one), or 1 through 16 (HP LaserJet 3390/3392 all-in-one) are also associated with their corresponding one-touch keys on the control panel.
To delete speed-dial entries and one-touch keys 1. On the all-in-one control panel, press Menu . 2. Use the < or the > button to select Fax setup , and then press . 3. Press to select Phone Book . 4. Press to select Individual setup . 5. Use the < or the > button to select Delete , and then press .
file, and then click OK . You can also select individual entries from the phone book instead of importing the entire phone book. ● To select all of the entries in your speed-dial list, click the Select column heading.
To program or edit speed-dial entries and one-touch keys Speed-dial entries 1 through 10 (HP LaserJet 3050 all-in-one), 1 through 12 (HP LaserJet 3055 all-in- one), or 1 through 16 (HP LaserJet 3390/3392 all-in-one) are also associated with their corresponding one-touch keys on the control panel.
Create a new group list If you send information to the same group of people on a regular basis, you can program a group-dial entry to simplify the task.
To delete group-dial entries 1. On the all-in-one control panel, press Menu . 2. Use the < or the > button to select Fax setup , and then press . 3. Press to select Phone Book . 4. Use the < or the > button to select Group setup , and then press .
To delete all phone book entries You can delete all speed-dial entries, one-touch keys, and group-dial entries that are programmed in the all-in-one. CAUTION After speed-dial entries, one-touch keys, and group-dial entries are deleted, they cannot be recovered.
● To import contacts from a phone book that exists in Lotus Notes, Outlook, or Outlook Express, click Import Phone Book . Select the appropriate software program, navigate to the appropriate file, and then click OK . You can also select individual entries from the phone book instead of importing the entire phone book.
Change resolution settings NOTE Increasing the resolution increases the fax size. Larger faxes increase the send time and could exceed the available memory in the all-in-one.
Use the all-in-one control-panel buttons The controls for sending faxes are located on the left side of the control panel. HP Las erJet 33 90/3 39 2 HP Las erJet 305 0 HP Las erJet 305 5 05 06 07 08 S.
Copy: How do I? Use this section to answer copying questions. Copy two-sided documents (HP LaserJet 3050 all-in-one) To copy a multiple-page stack of tw o-sided documents (HP LaserJet 3050 all-in-one) Copies resulting from this procedure are printed on one side, and need to be hand-collated.
Copy two-sided documents (HP LaserJet 3052/3055 all-in-one) To copy a multiple-page stack of tw o-sided documents (3052/3055 all-in-one) Copies resulting from this procedure are printed on one side, and need to be hand-collated.
Use automatic two-sided printing (duplexing) to copy documents (HP LaserJet 3390/3392 all-in-one) Use the 2-Sided button on the control panel display to use duplexing to achieve various results. NOTE The default setting is 1–1 . The 2-Sided LED on the control panel turns on when another setting is used.
To change the default 2-Sided setting 1. On the all-in-one control panel, press Menu . 2. Use the < or the > button to select Copy setup , and then press .
Reduce or enlarge copies The all-in-one can reduce copies to as little as 25% of the original size or enlarge copies to as much as 400% of the original size. Adjusting the copy size To reduce or enlarge copies for the current job 1. On the all-in-one control panel, press Reduce/Enlarge .
Adjust the lighter/darker (contrast) setting The lighter/darker setting affects the lightness or darkness (contrast) of the copy. Use the following procedure to change the contrast for the current copy job only. To adjust the lighter/darker setting for the current job 1.
Change the copy-collation setting You can set the all-in-one to automatically collate multiple copies into sets. For example, if you are making two copies of three pages and the automatic collation is on, the pages print in this order: 1,2,3,1,2,3. If automatic collation is off, the pages print in this order: 1,1,2,2,3,3.
Adjust the copy quality Five copy-quality settings are available: Draft , Text , Mixed , Film photo , and Picture . The factory-set default for copy quality is Text .
Copy onto media of different types and sizes The all-in-one is set to copy on either letter- or A4-size paper, depending on the country/region in which it was purchased. You can change the size and type of media that you copy to for the current copy job or for all copy jobs.
To change the default media-size setting 1. On the all-in-one control panel, press Menu . 2. Use the < or the > button to select Paper setup , and then press . 3. Use the < or the > button to select Def. paper size , and then press . 4. Use the < or the > button to select a media size and then press .
Change the number of copies You can choose to have the default number of copies be any number from 1 to 99. To change the number of copies for the current job (HP LaserJet 3050 all-in-one) 1. On the all-in-one control panel, use the alphanumeric buttons to type the number of copies (between 1 and 99) that you want to make for your current job.
Scan: How do I? Use this section to answer scanning questions. Use HP LaserJet Scan 1. In the Hewlett-Packard program group, select Scan to start HP LaserJet Scan. NOTE Pressing Start Scan on the all-in-one control panel also starts HP LaserJet Scan. 2.
Program the all-in-one Scan To button NOTE The Scan To button must be programmed before you can use it. However, some destinations are programmed by default if the all-in-one is directly connected to the computer. To program the Scan To button 1. In the Hewlett-Packard program group, select Scan to start HP LaserJet Scan.
Scan to e-mail Scanning to e-mail is supported by Microsoft Outlook, Outlook Express, and Lotus Notes. NOTE To use this feature in Windows, an e-mail recipient must be programmed in the Scan to tab. See Programming the all-in-one Scan To button . For Macintosh operating systems, set up this function from the Monitor Device tab.
Network: How do I? Use this section to answer network questions. Set up the all-in-one and use it on the network Hewlett-Packard recommends that you use the HP software installer on the CDs that came with the all-in-one to set up printer drivers for the following network setups.
To configure a direct-connected shared all-in-one (client server printing) In this configuration, the all-in-one is connected to a computer through a USB cable, the computer is connected to the network, and the all-in-one is shared with other computers on the network.
To change from a direct-connected shared all-in-one to a network port- connected all-in-one configuration To change from a direct connection to a network configuration, complete the following steps. 1. Uninstall the printer driver for the direct connect all-in-one.
Other: How do I? Use this section to answer other questions about the all-in-one. Clean the paper path During the printing process, paper, toner and dust particles can accumulate inside the all-in-one. Over time, this buildup can cause print-quality problems such as toner specks or smearing.
To clean the paper path from the all-in-one control panel If you do not have access to HP ToolboxFX, you can print and use a cleaning page from the all-in- one control panel. 1. Press Menu . 2. Use the < or the > button to find the Service menu.
Use the Embedded Web server (EWS) The EWS is a Web-based interface that provides simple access to all-in-one status and configurations, including network configurations and Smart Printing Supplies (SPS) functionality. You can gain access to the EWS through the network connection to the all-in-one.
Using the all-in-one User guide —Contains detailed information for using the all-in-one and troubleshooting problems. This guide is available on the CD that came with the all-in-one. It is also available through the HP ToolboxFX software. A Web-based (HTML) user guide is also available.
Receive toner warning e-mail messages from the all-in-one (HP LaserJet 3390/3392 all-in-one) Use HP ToolboxFX to set up the all-in-one so that it will issue e-mail message alerts to your computer when a print cartridge level is low. 1. Open HP ToolboxFX and click the Alerts tab.
Use the convenience stapler Activate the stapling mechanism by inserting media into the convenience stapler. To staple media by using the convenience stapler 1. Insert up to 20 sheets of media (80 g/m 2 or 20 lb) into the slot in the stapler door. Insert fewer sheets to staple if the media weight is heavier than 80 g/m 2 or 20 lb.
3. Remove the stapled media from the slot. NOTE If you are unable to remove the media after stapling, carefully open the stapler door and then slide your document out.
Load staples Each staple cassette holds 1,500 unformed staples. To load staples into the all-in-one, insert a staple cassette. To load staples 1. Open the stapler door.
4. Close the stapler door. 248 Chapter 11 How do I? ENWW.
Clear stapler jams To reduce the risk of staple jams, make sure that you staple 20 or fewer pages of media (80 g/m 2 or 20 lb) at a time. To clear a staple jam from the convenience stapler 1. Turn off the HP LaserJet 3392 all-in-one, and then open the stapler door.
4. Replace the staple cassette. 5. Close the stapler door and then turn on the HP LaserJet 3390/3392 all-in-one. 6. Insert media to test the convenience stapler.
Replace the print cartridge To change the print cartridge 1. Open the print-cartridge door. HP Las erJet 33 90/3 39 2 HP Las erJet 305 0 HP Las erJet 305 2/30 5 5 2. Grasp the handle on the print cartridge and then pull the cartridge straight out to remove it.
4. Insert the cartridge into the all-in-one until it is firmly in place. HP Las erJet 33 90/3 39 2 HP Las erJet 305 0 HP Las erJet 305 2/30 5 5 5. Close the print-cartridge door.
Clear jams This section contains instructions for clearing jams from the all-in-one. Clear jams from the print cartridge area To clear a jam in the print cartridge area, perform the following steps: CAUTION Do not use sharp objects, such as tweezers or needle-nose pliers, to remove jams.
4. Replace the print cartridge and close the print-cartridge door. HP Las erJet 33 90/3 39 2 HP Las erJet 305 0 HP Las erJet 305 2/30 5 5 5. On the HP LaserJet 3390/3392 all-in-one, close the rear output door.
CAUTION Do not use sharp objects, such as tweezers or needle-nose pliers, to remove jams. Damage caused by sharp objects will not be covered by the warranty. 1. Open the rear output door. 2. Rotate the green pressure release levers downward. 3. Open the single-sheet priority input slot (tray 1) door.
4. With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the all-in-one. CAUTION Pull the jammed media straight away from the all-in-one. Pulling jammed media out of the all-in-one at an angle can damage the all-in-one.
7. With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the all-in-one. 8. If no media is visible, open the print-cartridge door, remove the print cartridge, and rotate the upper media guide.
Clear jams from the output bin CAUTION Do not use sharp objects, such as tweezers or needle-nose pliers, to remove jams. Damage caused by sharp objects will not be covered by the warranty. With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the all-in-one.
Clear jams from the straight-through output path (HP LaserJet 3390/3392 all- in-one) To clear a jam in the straight-through output path, perform the following steps: CAUTION Do not use sharp objects, such as tweezers or needle-nose pliers, to remove jams.
4. Close the rear output door. HP Las erJet 33 90/3 39 2 NOTE The pressure release levers automatically close when you close the rear output door. 260 Chapter 11 How do I? ENWW.
Clear jams from the automatic two-sided printing (duplexing) path To clear a jam in the automatic two-sided path, perform the following steps: CAUTION Do not use sharp objects, such as tweezers or needle-nose pliers, to remove jams. Damage caused by sharp objects will not be covered by the warranty.
5. With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the all-in-one. 6. Close the automatic two-sided path door. 7. Reinsert the main input tray (tray 2). 8. Open the automatic two-sided path door on the back of the all-in-one.
9. With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the all-in-one. 10. Close the automatic two-sided path door.
Clear jams from the automatic document feeder (ADF) Occasionally, media becomes jammed during a fax, copy, or scan job. You are notified of a media jam by the Doc feeder jam Clear, Reload message that appears on the all-in-one control-panel display. ● The ADF input tray is loaded incorrectly or is too full.
4. Gently try to remove the page without tearing it. If you feel resistance, go to the next step. 5. Open the ADF lid and gently loosen the media by using both hands. 6. When the media is free, gently pull it out in the direction shown. 7. Close the lid to the flatbed scanner.
9. Reinstall the cleanout part by inserting it as shown. Push down on the two tabs until the part snaps into place. Install the cleanout part correctly, because future jamming might occur if the cleanout part is not replaced correctly. 10. Close the ADF lid.
12 Managing the all-in-one and maintenance ● Information pages ● HP ToolboxFX ● Macintosh Configure Device (Mac OS X V10.3 and Mac OS X V10.4) ● Embedded Web server ● Managing supplies ● C.
Information pages Information pages reside within the all-in-one memory. These pages help to diagnose and solve problems with the all-in-one. NOTE If the all-in-one language was not correctly set during installation, you can set the language manually so the information pages print in one of the supported languages.
1. Product Information . This section contains basic information about the all-in-one, such as the product name and the serial number. 2. Memory . This section lists memory-related information, such as the total memory that is installed. 3. Paper Settings .
Supplies Status page (HP LaserJet 3390/3392 all-in-one) The Supplies Status page lists the remaining life of the HP print cartridge. It also lists the estimated pages remaining, the number of pages printed, and other supplies information. You can print a Supplies Status page from the all-in-one or HP ToolboxFX .
Network configuration page The network configuration page lists the all-in-one network settings. You can print a network configuration page from the all-in-one control or HP ToolboxFX. To print from the all-in-one, complete the following steps: 1. On the all-in-one control panel, press .
HP ToolboxFX HP ToolboxFX is a Web-based program that you can use to complete the following tasks: ● Check the all-in-one status. ● Configure the all-in-one settings.
Status The HP ToolboxFX Status tab contains links to the following main pages: ● Device Status . View all-in-one status information. This page indicates all-in-one conditions such as a jam or an empty tray. After you correct a problem with the all-in-one, click Refresh Status to update the all-in-one status.
Alerts The HP ToolboxFX Alerts tab contains links to the following main pages: ● Set up Status Alerts (HP LaserJet 3390/3392 all-in-one). Set up the all-in-one to send you pop- up alerts for certain events, such as low toner levels. ● Set up E-mail Alerts (HP LaserJet 3390/3392 all-in-one).
Fax Use the HP ToolboxFX Fax tab to perform fax tasks from your computer. The Fax tab contains links to the following main pages: ● Fax Tasks . Perform such tasks as sending a fax or clearing the fax memory, or set the fax receive mode. ● Fax Phone Book .
OK . You can make changes to the name of the group directly in the phone book directory list by clicking the entry and typing your changes. Make sure that you do not have a check mark in the Select column. ● To delete an entry from the speed-dial list, select the item and then click Delete .
Fax send log The HP ToolboxFX Fax send log lists all recently sent faxes and information about them, including the date and time sent, job number, fax number, page count, and the results. When you send a fax from a computer that is connected to the all-in-one, the fax contains a View link.
System settings The HP ToolboxFX System Settings tab contains links to the following main pages: ● Device information . View information about the all-in-one, such as the all-in-one description and a contact person. ● Paper handling . Change the all-in-one paper-handling settings, such as default paper size and default paper type.
Paper handling Use the HP ToolboxFX paper-handling options to configure your default settings. These are the same options that are available on the Paper Handling and Printing menus on the control-panel. For more information, see Using the all-in-one control panel .
System setup Use the HP ToolboxFX system settings options to configure the settings for copy, fax, scan, and print. These are the same options that are available on the System Settings menu on the control panel. For more information, see Using the all-in-one control panel .
PCL 5e Use the PCL5e options to configure the settings when you are using the PCL5e print personality. These are the same options that are available on the PCL5e menu on the control panel. NOTE You must click Apply before your changes take effect. PostScript Use the PostScript option when you are using the PostScript print personality.
Macintosh Configure Device (Mac OS X V10.3 and Mac OS X V10.4) Macintosh Configure Device is a Web-based program that provides access to information about the all-in-one (for example, information about supplies status and all-in-one settings).
Embedded Web server This all-in-one is equipped with an embedded Web server (EWS), which provides access to information about all-in-one and network activities.
Managing supplies Checking status and ordering supplies (HP LaserJet 3390/3392 all- in-one only) You can check the supplies status by using the all-in-one control panel, printing a Supplies Status page, or viewing the HP ToolboxFX.
Storing supplies Follow these guidelines for storing print cartridges: ● Do not remove the print cartridge from its package until you are ready to use it. CAUTION To prevent damage, do not expose the print cartridge to light for more than a few minutes.
Your print cartridge might not be a genuine HP one if you notice the following issues: ● You are experiencing a large number of problems with the print cartridge. ● The print cartridge does not look like it usually does (for example, the pull tab or the box is different).
Cleaning the all-in-one To clean the exterior Use a soft, damp, lint-free cloth to wipe dust, smudges, and stains off of the exterior of the all-in-one. To clean the scanner glass and white platen (HP LaserJet 3050 all- in-one) Over time, specks of debris might collect on the scanner glass and white platen, which can affect performance.
To clean the scanner glass (HP LaserJet 3052/3055/3390/3392 all-in- one) Dirty glass, from fingerprints, smudges, hair, and so on, slows down performance and affects the accuracy of special features such as fit-to-page and copy.
To clean the lid backing (HP LaserJet 3052/3055/3390/3392 all-in- one) Minor debris can accumulate on the white document lid backing that is located underneath the all-in- one lid. 1. Turn off the all-in-one, unplug the power cord from the electrical socket, and raise the lid.
To clean the automatic document feeder (ADF) pickup roller assembly (HP LaserJet 3052/3055/3390/3392 all-in-one) If your ADF has trouble feeding documents, you can clean the ADF pickup roller assembly. 1. Turn off the all-in-one and unplug the power cord.
5. Return the assembly to the same place in the ADF. The largest roller goes in back, and the gear side is away from you. 6. Lower the green lever with the flat green part fitting in between the rollers. Press down on the green lever until you hear a snap.
9. Lower the green lever assembly and close the ADF cover. NOTE If you are experiencing jams in the ADF, contact your local HP-authorized service provider.
Cleaning the paper path During the printing process, paper, toner and dust particles can accumulate inside the all-in-one. Over time, this buildup can cause print-quality problems such as toner specks or smearing. This all- in-one has a cleaning mode that can correct and prevent these types of problems.
To clean the paper path from the all-in-one control panel If you do not have access to HP ToolboxFX, you can print and use a cleaning page from the all-in- one control panel. 1. Press Menu . 2. Use the < or the > button to find the Service menu.
Changing the print cartridge To change the print cartridge 1. Open the print-cartridge door. HP Las erJet 33 90/3 39 2 HP Las erJet 305 0 HP Las erJet 305 2/30 5 5 2. Grasp the handle on the print cartridge and then pull the cartridge straight out to remove it.
4. Insert the cartridge into the all-in-one until it is firmly in place. HP Las erJet 33 90/3 39 2 HP Las erJet 305 0 HP Las erJet 305 2/30 5 5 5. Close the print-cartridge door.
Changing the automatic document feeder (ADF) on the HP LaserJet 3390/3392 all-in-one If the ADF on the HP LaserJet 3390/3392 all-in-one is damaged or not working, you can replace it. For information about ordering supplies, see Accessories and ordering information .
4. On the new ADF, unfold the hinges. 5. Insert the hinges on the new ADF so that they are slightly tilted forward, and then push straight down into the all-in-one.
Changing the automatic document feeder (ADF) pickup roller and load arm assembly (HP LaserJet 3052/3055/3390/3392 all-in-one) To change the ADF pickup roller and load arm assembly If the ADF has trouble feeding documents, you can replace the ADF pickup roller and load arm assembly.
3. Lift the load spring off of the post on the load arm. CAUTION To make sure that you do not lose the load spring, hold on to the load spring throughout this procedure.
6. Insert the gear-end of the new load arm assembly into the all-in-one and then lower the assembly into place. 7. Reattach the load spring. 8. Close the ADF cover.
9. Plug in the all-in-one, and then turn on the all-in-one. HP Las erJet 305 2/30 5 5 HP Las erJet 33 90/3 39 2 NOTE If you continue to experience jams in the ADF, contact your local HP-authorized service provider.
13 Troubleshooting ● Troubleshooting checklist ● Clearing jams ● Control-panel messages ● Print problems ● Fax problems ● Copy problems ● Scan problems ● Network problems ● Control-p.
Troubleshooting checklist Follow these steps when trying to solve a problem with the all-in-one. Step number Verification step Possible problems Solutions 1 Is the power on? When the all-in-one is con.
Step number Verification step Possible problems Solutions Media does not move smoothly through the all-in-one paper path. Make sure that media that meets HP specifications. See Media specifications Clean the paper path. See Cleaning the paper path . Print a Configuration page.
Step number Verification step Possible problems Solutions If the error persists, contact HP Customer Care. See HP Customer Care or the support flyer that came in the all-in-one box. 5 Does the all-in-one send a fax? Connect the telephone line and press Start Fax to verify that a dial tone exists (using a hand set, if necessary).
Step number Verification step Possible problems Solutions 8 Does the all-in-one scan to the computer? Initiate a scan from the basic desktop software at your computer. The cable is not connected correctly. Reconnect the cable. Software is not installed correctly or an error occurred during software installation.
Clearing jams This section contains instructions for clearing jams from the all-in-one. Causes of jams Occasionally, paper or other print media can become jammed during a print job. Some causes include the following events: ● The input trays are loaded improperly or overfilled, or the media guides are not set properly.
Where to look for jams Jams can occur in these locations: ● Inside the all-in-one ● In output areas ● In the automatic document feeder (ADF) ● In the automatic duplexer (HP LaserJet 3390/3392 all-in-one) Find and remove the jam by using the instructions on the following pages.
3. With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the all-in-one. HP Las erJet 33 90/3 39 2 HP Las erJet 305 0 HP Las erJet 305 2/30 5 5 4. Replace the print cartridge and close the print-cartridge door.
Input trays (HP LaserJet 3050/3052/3055 all-in-one) To clear a jam in the input trays, perform the following steps: CAUTION Do not use sharp objects, such as tweezers or needle-nose pliers, to remove jams. Damage caused by sharp objects will not be covered by the warranty.
Input trays (HP LaserJet 3390/3392 all-in-one) To clear a jam in the input trays, perform the following steps: CAUTION Do not use sharp objects, such as tweezers or needle-nose pliers, to remove jams. Damage caused by sharp objects will not be covered by the warranty.
4. With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the all-in-one. HP Las erJet 33 90/3 39 2 5. Close the single-sheet priority input slot (tray 1) door. HP Las erJet 33 90/3 39 2 6.
8. If no media is visible, open the print-cartridge door, remove the print cartridge, and rotate the upper media guide. Carefully pull the media up and out of the all-in-one.
Output bin CAUTION Do not use sharp objects, such as tweezers or needle-nose pliers, to remove jams. Damage caused by sharp objects will not be covered by the warranty. With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the all-in-one.
3. With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the all-in-one. HP Las erJet 33 90/3 39 2 NOTE If you cannot grasp the media with your hands, perform the procedure in Print cartridge area .
Automatic two-sided printing (duplexing) path (HP LaserJet 3390/3392 all-in-one) To clear a jam in the automatic two-sided path, perform the following steps: CAUTION Do not use sharp objects, such as tweezers or needle-nose pliers, to remove jams. Damage caused by sharp objects will not be covered by the warranty.
4. Push down on the green lever on the automatic two-sided path door on the front of the all-in-one. 5. With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the all-in-one. 6. Close the automatic two-sided path door.
8. Close the rear output bin, and then open the automatic two-sided path door on the back of the all-in-one. 9. With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the all-in-one.
Jams occur in the automatic document feeder (ADF) Occasionally, media becomes jammed during a fax, copy, or scan job. You are notified of a media jam by the Doc feeder jam Clear, Reload message that appears on the all-in-one control-panel display. ● The ADF input tray is loaded incorrectly or is too full.
2. Remove the jam cleanout part. Using both hands, lift up on the two handles until the part unsnaps. Rotate and lift out the cleanout part and set it aside. 3. Lifting the green lever, rotate the pick mechanism until it stays open. 4. Gently try to remove the page without tearing it.
7. Close the lid to the flatbed scanner. HP Las erJet HP Las erJet 33 90/3 39 2 30 5 2/30 5 5 8. Lower the green lever. 9. Reinstall the cleanout part by inserting it as shown.
Control-panel messages The majority of the control-panel messages are intended to guide the user through typical operation. The control-panel messages indicate the status of the current operation, and include a page count on the second line of the display, if appropriate.
Control panel message Description Recommended action the wall, plug in a telephone, and try making a call. Plug the all-in-one phone cord into a jack for another phone line. Try a different phone cord. If the error persists, contact HP Customer Care. See HP Customer Care or the support flyer that came in the all-in-one box.
Control panel message Description Recommended action If the error persists, contact HP Customer Care. See HP Customer Care or the support flyer that came in the all-in-one box. Fax is busy Redial pending The fax line to which you were sending a fax was busy.
Control panel message Description Recommended action Make sure that the phone is working by disconnecting the all-in-one, plugging in a telephone to the phone line, and making a voice call. Turn off error-correction mode (ECM), and turn off V.34. Ask the sender to resend the fax.
Control panel message Description Recommended action Mem. low 1 copy. Press [cancel] The all-in-one completed making one copy. The remaining copies have been canceled because of low memory. Press Cancel to clear the error. Break the job into smaller jobs that contain fewer pages.
Control panel message Description Recommended action Check that you are dialing the correct fax number. Check that the redial option is enabled. Unplug the telephone cord from both the all- in-one and the wall and replug the cord. Unplug the all-in-one telephone cord from the wall, plug in a telephone, and try making a voice call.
Control panel message Description Recommended action Settings cleared The all-in-one has cleared job settings. Re-enter any appropriate job settings. Unauthorized supply in use/ Unauthorized black (to accept press [ ] A new supply has been installed that is not made by HP.
Critical error messages Critical error messages can indicate some kind of failure. Cycling the power might fix the problem. If a critical error persists, the all-in-one might require service.
Control panel message Description Recommended action 55.1 Error The all-in-one has experienced an internal hardware error. Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the all-in-one to initialize.
Print problems Print quality problems Occasionally, you might encounter problems with print quality. The information in the following sections helps you identify and resolve these issues. NOTE If you are having copy problems, see Copy problems . Improving print quality Use the print-quality settings to prevent print-quality problems.
3. Click Properties , or click Printing Preferences . 4. Change the settings, and click OK . Identifying and correcting print defects Use the checklist and print-quality issues charts in this section to solve print-quality problems. Print-quality checklist General print-quality problems can be solved by using the following checklist: 1.
Problem Cause Solution If the whole page is light, the print density adjustment is too light or EconoMode might be turned on. Adjust the print density, and disable EconoMode in the all-in-one Properties. Toner specks appear. The media might not meet HP specifications.
Problem Cause Solution The amount of background toner shading becomes unacceptable. The media might not meet HP specifications. Use a different paper with a lighter basis weight. See Media specifications . The single-sheet priority input tray might be installed incorrectly.
Problem Cause Solution The paper path might need cleaning. Clean the all-in-one. See Cleaning the all-in-one . The print cartridge might be damaged. If a repetitive mark occurs at the same spot on the page, install a new HP print cartridge. See Changing the print cartridge .
Problem Cause Solution The printed page contains wrinkles or creases. The media might be loaded incorrectly or the input tray might be too full. Turn over the stack of paper in the input tray, or try rotating the paper 180° in the input tray.
Print-media guidelines ● For best results, make sure that the paper is of good quality, and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, staples, and curled or bent edges. ● For best-quality printing, use a smooth type of paper.
Problem Cause Solution construction or it is embossed or from a faulty paper lot. Print is skewed (crooked). The media guides might be incorrectly adjusted. Remove all media from the input tray, straighten the stack, and then load the media in the input tray again.
Problem Cause Solution The media is jamming in the all-in-one. Clear the jam. See Clearing jams . The USB cable might be defective or incorrectly connected. ● Disconnect the USB cable at both ends and reconnect it. ● Try printing a job that has printed in the past.
Fax problems Problems receiving faxes Use the table in this section to solve problems that might occur when receiving faxes. NOTE You must use the fax cord that came with the all-in-one in order to ensure that the all- in-one functions correctly. Problem Cause Solution The all-in-one cannot receive faxes from an extension telephone.
Problem Cause Solution The telephone line might not be working. Do one of the following: ● Increase the volume on the all-in- one, and then press Start Fax on the control panel. If you hear a dial tone, the telephone line is working. ● Disconnect the all-in-one from the telephone jack, and then connect a telephone.
Problem Cause Solution that is available determines the actual number of faxes stored for reprinting.) As soon as possible, replace the print cartridge, and then reprint the fax. See Reprinting a fax . The fax that was sent was too light. Contact the sender and have the sender resend the fax after altering the settings.
Problem Cause Solution Your telephone line might not be working. Do one of the following: ● Turn up the volume on the all-in- one and press Start Fax on the control panel. If you hear a dial tone, the telephone line is working. ● Disconnect the all-in-one from the telephone jack and connect a telephone.
Voice-call problems Problem Cause Solution Voice calls are not being received by the telephone or answering machine that is connected to the line. The fax cord might not be correctly connected. See the Getting Started Guide to check the installation. The all-in-one must be the first device connected to the telephone line.
Performance problems Problem Cause Solution Faxes are transmitting or being received very slowly. The fax might be very complex, such as one with many graphics. Complex faxes take longer to be sent or received. Breaking longer faxes into multiple jobs and decreasing the resolution can increase the transmission speed.
Copy problems Preventing problems The following are a few simple steps you can take to improve copy quality: ● Copy from the flatbed scanner. This will produce a higher quality copy than copying from the automatic document feeder (ADF). ● Use quality originals.
Problem Cause Solution The flatbed scanner or the ADF glass might be dirty. Clean the flatbed scanner or the ADF glass. See To clean the scanner glass (HP LaserJet 3052/3055/3390/3392 all- in-one) . The photosensitive drum inside the print cartridge might have been scratched.
Problem Cause Solution The paper is too moist, too rough, too heavy or too smooth, has the wrong grain direction, or is of short-grain construction or it is embossed or from a faulty paper lot. Try another kind of paper, between 100 and 250 Sheffield, 4 to 6% moisture content.
Performance problems Problem Cause Solution No copy came out. The input tray might be empty. Load media in the all-in-one. See Loading media into the input trays for more information.
Scan problems Solving scanned-image problems Problem Cause Solution The scanned image is of poor quality. The original might be a second- generation photo or picture. ● To eliminate the patterns, try reducing the size of the image after scanning. ● Print the scanned image to see if the quality is better.
Problem Cause Solution CAUTION Do not try to pull the original from the ADF; you might damage the scanner or your original. See Jams occur in the automatic document feeder (ADF) . The original is too small. The minimum size that the flatbed scanner supports is 25 x 25 mm (1 x 1 inch).
Scan-quality problems Preventing problems The following are a few simple steps you can take to improve copy and scan quality. ● Use the flatbed scanner, rather than the automatic document feeder (ADF) input tray, to scan. ● Use high-quality originals.
Network problems Verifying that the all-in-one is on and online To verify that the all-in-one is on and online Check the following items to make sure the all-in-one is ready to print. 1. Is the all-in-one plugged in and turned on? Make sure that the all-in-one is plugged in and turned on.
ping 192.168.45.39 Ensure that the ping displays round-trip times. If you are able to ping the all-in-one, verify that the IP address configuration for the all-in-one is correct on the computer. If it is correct, delete and then add the all-in-one again.
Control-panel display problems CAUTION Static electricity can cause unexpected black lines or dots to appear on the all-in- one control-panel display. Do not touch the all-in-one control-panel display if there is a chance that you have collected a static electric charge (for example, by walking on carpet in a low- humidity environment).
Troubleshooting PostScript (PS) errors The following situations are PS language specific and may occur when several all-in-one languages are being used. NOTE To receive a printed or screen displayed message when PS errors occur, open the Print Options dialog box and click the selection next to the PS Errors section.
Troubleshooting common Macintosh problems Problems with Mac OS X V10.3 and Mac OS X V10.4 Table 13-4 Problems with Mac OS X V10.3 and Mac OS X V10.4 358 Chapter 13 Troubleshooting ENWW.
Troubleshooting tools The section describes the tools that can help you solve problems with your all-in-one. All-in-one pages and reports This section describes the pages and reports that help you diagnose and solve problems with the all- in-one. Demo page To print the Demo page, complete the following steps.
Fax reports This section describes the fax reports that help you diagnose and solve problems with the all-in-one. NOTE For more information about fax reports, see Fax logs and reports .
Fax activity log The fax activity log provides a chronological history of the last 40 faxes that were received, sent, or deleted, and any errors that occurred. To print the fax activity log 1. On the all-in-one control panel, press Menu . 2. Use the < or the > button to select Reports , and then press .
Billing-code report The billing-code report is a printed list of all of the fax billing codes and the total number of faxes that have been billed to each code. NOTE After this report is printed, all billing data is deleted. To print a billing-code report 1.
Service menu Use the control-panel Service menu to troubleshoot all-in-one problems. Restoring the factory-set defaults Restoring the factory-set defaults returns all of the settings to the factory defaults, and it also clears the fax header name and phone number.
T.30 protocol trace Use a T.30 protocol trace report to troubleshoot fax transmission issues. To print a T.30 protocol trace report Send a fax from the all-in-one or receive a fax to the all-in-one from another fax machine, and then print a T.30 trace report after the fax prints.
A Accessories and ordering information ● Supplies ● Memory (HP LaserJet 3390/3392 all-in-one) ● Cable and interface accessories ● Paper-handling accessories (HP LaserJet 3390 all-in-one) ● U.
Supplies Product name Description Part number Black print cartridge Average yield for the standard print cartridge is approximately 2000 pages (HP LaserJet 3050 all-in-one and HP LaserJet 3052/3055 all-in-one) and 2500 pages (HP LaserJet 3390 all-in- one and HP LaserJet 3392 all-in-one).
User-replaceable parts Product name Description Part number Separation pad and pickup rollers Replace when the all-in-one is picking up multiple sheets or no sheets. Trying different paper did not resolve the problem. Contact HP Customer Care to order parts.
Supplementary documentation A printed copy of this user guide is available in the following languages. Table A-1 User guides Language Part number English Q6500–90929 Chinese, simplified Q6500–9093.
Language Part number (HP LaserJet 3050 all-in-one) Part number (HP LaserJet 3052/3055 all-in-one) Part number (HP LaserJet 3390/3392 all-in-one) English Q6504–90902, Q6504– 90903, Q6504–90904, Q.
370 Appendix A Accessories and ordering information ENWW.
B Service and support ENWW 371.
Hewlett-Packard limited warranty statement HP PRODUCT DURATION OF LIMITED WARRANTY HP LaserJet 3390/3392 all-in-one One year limited warranty HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in materials and workmanship after the date of purchase, for the period specified above.
Print Cartridge Limited Warranty Statement This HP product is warranted to be free from defects in materials and workmanship. This warranty does not apply to products that (a) have been refilled, refu.
Availability of support and service Around the world, HP provides a variety of service and support options for purchase. Availability of these programs will vary depending upon your location. For details, see the support flyer that is included in the box with your all-in-one.
Call 1-800-835-4747 (U.S.) or 1-800-268-1221 (Canada). HP service information HP's customer self-repair programs offer our North American customers the fastest service under either warranty or contract. It enables HP to ship replacement parts directly to you (the end user) so that you can replace them.
Guidelines for repacking the printer Use the following guidelines when repacking the printer: ● If possible, include print samples and 5 to 10 sheets of paper or other media that did not print correctly. ● Remove and keep any DIMMs (memory) installed in the printer.
C All-in-one specifications This section contains the following information about the all-in-one: ● Physical specifications ● Electrical specifications ● Power consumption ● Environmental spec.
Physical specifications Table C-1 Physical specifications Product Height Depth Width Weight HP LaserJet 3050 all- in-one 459 mm (18.07 inches) 443 mm (17.44 inches) 429 mm (16.89 inches) 10 kg (22 lb) HP LaserJet 3052 all- in-one 393 mm (15.47 inches) 406 mm (15.
Power consumption Table C-3 Power consumption (average, in watts) 1 Product model Printing 2 Copying 2 Ready 2 PowerSave Off HP LaserJet 3050 all-in-one 380 W 380 W 7 W 5 W 0 W HP LaserJet 3052 all-in.
Acoustic emissions Table C-5 Acoustic emissions (HP LaserJet 3050 all-in-one) Sound Power Level Declared per ISO 9296 1 Printing (18 ppm) L WAd = 6.3 Bels (A) [63 dB (A)] Ready Essentially Inaudible S.
D Regulatory information This section contains the following regulatory information: ● FCC compliance ● Environmental Product Stewardship program ● Telephone Consumer Protection Act (United Stat.
FCC compliance This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
device is connected. This is to avoid damage to the equipment caused by local lightning strikes and other electrical surges. Environmental Product Stewardship program Protecting the environment Hewlett-Packard Company is committed to providing quality products in an environmentally sound manner.
HP LaserJet printing supplies It's easy to retrun and recycle your empty HP LaserJet print cartridges—free of charge—with HP Planet Partners. HP is committed to providing inventive, high-quality products and services that are environmentally sound, from product design and manufacturing to distribution, operation, and recycling processes.
This HP product contains mercury in the fluorescent lamp or scanner that may require special handling at end-of-life. This HP product contains a battery that might require special handling at end of life. Type: Lithium Carbon Monofluoride (solid button cell) Weight: approx.
Disposal of waste equipment by users in private household in the European Union This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste.
Telephone Consumer Protection Act (United States) The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including fax machines, t.
IC CS-03 requirements Notice: The Industry Canada label identifies certified equipment. This certification means the equipment meets certain telecommunications network protective, operational, and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirement document (s).
EU statement for telecom operation This product is intended to be connected to the analog Public Switched Telecommunication Networks (PSTN) of European Economic Area (EEA) countries/regions. It meets requirements of EU R&TTE Directive 1999/5/EC (Annex II) and carries appropriate CE conformity marking.
Declaration of conformity (HP LaserJet 3390, 3392, 3055, and 3050) Declaration of Conformity according to ISO/IEC Guide 22 and EN 45014 Manufacturer's Name: Hewlett-Packard Company Manufacturer&a.
Declaration of conformity (HP LaserJet 3052) Declaration of Conformity according to ISO/IEC Guide 22 and EN 45014 Manufacturer's Name: Hewlett-Packard Company Manufacturer's A dd ress: 11311.
Country-/region-specific safety statements Laser safety statement The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration has implemented regulations for laser products manufactured since August 1, 1976. Compliance is mandatory for products marketed in the United States.
Finnish laser statement LASERTURVALLISUUS LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT HP LaserJet 3050/3052/3055/3390/3392 all-in-one -laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite. Normaalissa käytössä kirjoittimen suojakotelointi estää lasersäteen pääsyn laitteen ulkopuolelle.
394 Appendix D Regulatory information ENWW.
Glossary ADF Automatic document feeder. The ADF is used to automatically feed originals into the device for copying, scanning, or faxing. all-in-one A designation given to HP devices that can perform several functions, such as printing, faxing, copying, and scanning.
fax settings Fax-related items that, when set or changed, continue to use the choice made until changed again. An example would be the number of times set for the device to redial a busy number. These settings are in their own section of the control panel menu.
TWAIN An industry standard for scanners and software. By using a TWAIN-compliant scanner with a TWAIN- compliant program, a scan can be initiated from within the program. URL Uniform resource locator, the global address of documents and resources on the Internet.
398 Glossary ENWW.
Index Symbols/Numerics 600 dpi print-quality setting 332 A accessibility features 6 accessories installation guides 242 ordering 374 part numbers 366 acoustic emissions 380 activity log, fax printing .
C cables part numbers 366 USB, troubleshooting 340 call report, fax printing 96, 361 troubleshooting 346 caller-ID boxes, connecting HP LaserJet 3050/3055 all-in- one 113 HP LaserJet 3390/3392 all-in-.
NetWare 167 Unix 163 Windows 164 dial-tone detection settings 106 dialing from a telephone 106 internationally 81 manually 73 pauses, inserting 81 prefixes, inserting 86 redialing automatically, setti.
originals on flatbed s ca nne r 38 pauses, inserting 81 phone book, printing 97, 361 polling 91 receive log 277 receiving from software 100, 212 receiving on shared line 107 receiving when you hear fa.
ink cartridges. See print cartridges input trays. See trays installation guides, accessories and supplies 242 installation, software Macintosh 22 minimum 16 typical 16 Windows 20 Instant Support 374 i.
curled, troubleshooting 336 custom sizes, setting 50 custom-sized, printing on 63, 205 default size, changing 43 document size, selecting 49 fax autoreduction settings 79 first page, Macintosh setting.
locating on HP LaserJet 3390/3392 12 selecting 60 output quality cleaning page, printing 240, 293, 363 copy, troubleshooting 347 HP ToolboxFX settings 279 print, troubleshooting 332, 333 scans, troubl.
door release, locating on HP LaserJet 3050 7 door release, locating on HP LaserJet 3052/3055 10 door release, locating on HP LaserJet 3390/3392 12 HP fraud hotline 285 non-HP 285 pages per 2, 3, 4 par.
reports, fax activity log 95, 209, 361 billing codes 97, 362 block-fax list 98 call (last fax sent or received) 96, 361 phone book 97, 361 printing all 98 troubleshooting 346 reprinting faxes 89, 208 .
receiving faxes 100, 212 scanning from TWAIN or WIA 147 sending faxes 99, 211 typical installation 16 uninstalling Macintosh 23 Windows components 20 source, printing by 42 spaces, entering with contr.
models including 4 paper specifications 33, 34 size specifications 378 tray 3 loading media 40, 41 locating 12 models including 4 part number 366 trays capacities 2, 3, 4 Configuration page 269 copyin.
supplies, ordering 374 weight all-in-one 378 paper specifications 33 white or faded stripes 347 WIA-compliant software, scanning from 147 Windows DHCP 164 driver settings 48 drivers supported 17 drive.
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© 2006 Hew lett -P ack ard Dev elopment Compan y , L.P . www .hp.com *Q6500-90929* *Q6500-90929* Q6 500-909 29.
Ein wichtiger Punkt beim Kauf des Geräts HP Deskjet 3055A (oder sogar vor seinem Kauf) ist das durchlesen seiner Bedienungsanleitung. Dies sollten wir wegen ein paar einfacher Gründe machen:
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Wenn Sie aber schon HP Deskjet 3055A besitzen, und noch keine Gelegenheit dazu hatten, die Bedienungsanleitung zu lesen, sollten Sie es aufgrund der oben beschriebenen Gründe machen. Sie erfahren dann, ob Sie die zugänglichen Funktionen richtig genutzt haben, aber auch, ob Sie keine Fehler begangen haben, die den Nutzungszeitraum von HP Deskjet 3055A verkürzen könnten.
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