Benutzeranleitung / Produktwartung D5300 des Produzenten HP
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HP Photo smar t D5 3 00 se r i es W in do w s He lp.
Contents 1 HP Photosmar t D5300 series Help ................................................. .........................................3 2 HP Photosmart overview The HP Photosmart at a glance................................................ ...........
Software installation troub leshooting............. .......................................... .................................83 Print quality tr oubleshoo ting.........................................................................................
1 HP Photosmart D5300 series Help For information a bout the HP Photosmart, see: •“ HP Photosmart overview” on page 5 •“ Find more information” on page 9 •“ Computer connection informa.
Chapter 1 4 HP Photosmart D5300 series Help HP Photosmart D5300 series Help.
2 HP Photosmart overview Use the HP Phot osmart to print phot os from a memory card or print labe ls on printable CD/DVD discs. The Two-sided prin ting accessory included wi th the HP Photosmart lets you print on both sides of the page, so you can print brochures and booklets, o r just save paper.
Label Description 11 Print cartridge door 12 Two-sided printing accessory 13 Rear USB port 14 Power connection * * Use only with the power adapter supplied by HP. Control panel features The follow ing diagram and related ta ble provide a quick refe rence to the HP Photosm art control pane l features.
Label Icon N ame and Description 9 Cancel : Stops the current ope ration and returns to the main screen. 10 On : Turns the HP Photosmart on or off. When the HP Pho tosmart is off, a minimal amount of power is still supplied to the device. You can further reduce power consumption by holding down the On button for 3 seconds.
Chapter 2 8 HP Photosmart overview Overvi ew.
3 Find more information You can access a variety of re sources, both printed and on screen, that provid e information about setting up and us ing the HP Photosmart. Setup Guide The Setup Guid e provides instructions for setting up the HP Pho tosmart and installing software.
Chapter 3 10 Find more information Find more informat ion.
4 Computer connection information The HP Photosmart comes equipped with a USB port so you can conne ct directly to a computer usi ng a USB cable. You can also share the device over an existing home network.
Chapter 4 12 Computer connection informa tion Connection.
5 How do I? This section cont ains links to commonly performed ta sks, such as sharing and pr inting photos and o ptimizing your print jobs. •“ How do I print up to 13 x 18 cm (5 x 7 inch) borderl.
Chapter 5 14 How do I? How do I?.
6 Load paper You can load many dif ferent types and sizes of paper in t he HP Photosmart, includi ng letter or A4 pape r, photo paper, transparencies, and envelopes. In addit ion, the HP Photosmart lets you load and print direct ly on the surface of specia lly coated CDs and DVDs.
or in an album . These papers are available in several size s, including 10 x 15 cm (4 x 6 inch) (with or without tab s), 13 x 18 cm (5 x 7 inch), A4, and 8.
HP Premium Photo Cards HP Premium Photo C ards enable you to make your own greeting cards. HP Brochur e & Flyer Paper HP Brochure & Flyer Paper (Glo ss or Matte) is glossy-coated or matte-coated on both sides for two-sided use.
TIP: To help prevent rips, wrinkles, and curled or bent ed ges, store all paper flat i n a resealable bag. If the pap er is not stored properly, extreme changes in temperature and humidi ty might result in curled paper t hat does not work well in the HP Photosmart.
4. Insert the stack of p aper into the main input tray with the short e dge forward and the print side down. Slide the stack of paper forward unt il it stops. CAUTION: Make sure that the HP Photosma rt is idle and silent when you load paper int o the main input tr ay.
To load u p to 13 x 18 cm (5 x 7 inch) photo paper in the photo tray 1. Raise the p hoto tray lid to load photo paper in the photo tray. 2. Insert t he stack of photo pape r into the photo t ray with the sh ort edge forward and the print side down. Slide the stack of pho to paper forward until it stops.
3. Slide the pa per-length and paper-width guides inward ag ainst the stack of card s until the guides st op. Do not overload the ph oto tray; make sure the stack of cards fits within the photo tray and is no high er than the top of the p aper-width guide.
5. Lower the output t ray. 6. Pull the output tray e xtender towards you, as far as it w ill go. Related topics “ Change the pri nt settings for the current job” on page 28 Load other ty pes of paper The follow ing types of paper are designed fo r special projects.
HP CD/DVD Tattoo labels ▲ Place one sheet of CD/ DVD tattoo paper in th e input tray with the pr int side down; slide the CD/ DVD tattoo paper forward un til it stops.
2. Securely snap t he inkjet printable me dia onto the CD/DVD h older with the prin table side up. The CD/D VD should be placed on the rin g at the end of the holder w ith the arrows. NOTE: If you are using a smaller-sized media, fl ip the CD/DVD ho lder ring over the CD/DVD.
4. Push the CD/D VD holder into the HP Photos mart until the lines o n the CD/DVD hol der line up to the white lines on the CD/DV D tray. NOTE: The HP Photo smart pulls the CD/ DVD holder while pri nting on the medi a. The CD/DVD holder mi ght protrude about 7.
Chapter 6 26 Load paper Load paper.
7 Print from your computer The HP Phot osmart can be used with any so ftware application that allows printing . You can print a range of p rojects, such as borderl ess images, newsletters, gree ting cards, iron-on transfers, and post ers.
5. Select th e appropriate options for your prin t job by using th e features availab le in the Advanced , Printing Shortcuts , Features , and Color tabs. TIP: You can easi ly select the appropri ate options for your print job by choosing one of the pred efined print tasks on the Printing Shor tcuts tab.
To set the paper si ze 1. Make sure you have paper loaded in the input tray. 2. On the F ile menu in your software app lication, click Print . 3. Make sure th e HP Photosmart is the selected printer. 4. Click the butt on that opens the Properti es dialog box.
To set the paper type for printing 1. Make sure you ha ve paper loaded in the input tray. 2. On the File menu in your soft ware application, click Print . 3. Make sure the H P Photosmart is the sel ected printer. 4. Click the butt on that opens the Properties dialog box.
6. In the Print Quality drop-down list, select th e appropriate quality se tting for your projec t. NOTE: To view the maximum dpi tha t the HP Photosmart will print, click Resolution . 7. In the Paper Typ e drop-down list, select t he type of paper that you h ave loaded.
To change the saturati on, brightness, or color tone 1. Make sure you ha ve paper loaded in the input tray. 2. On the File menu in your soft ware application, click Print . 3. Make sure the H P Photosmart is the sel ected printer. 4. Click the butt on that opens the Properties dialog box.
To change the defa ult print settings 1. In the HP Solution Center, click Settings , point to Print Settings , an d then click Printer Settings . 2. Make changes t o the print settings, and click OK . Printing shortcuts Use printing shortcu ts to print with print settings t hat you use often.
To create a printi ng shortcut 1. On the File menu in your soft ware application, click Print . 2. Make sure the H P Photosmart is the sel ected printer. 3. Click the butt on that opens the Properties dialog box. Depending on your software applicati on, this button might be called Properties , Options , Printer Setup , Printer , or Prefer ences .
• Print on transp arencies • Print a group of addresses on labels or envelo pes • Print a poster • Print a Web pag e Print a bor derless image Borderless printing lets yo u print to the top, bottom, and side edges of up to 13 x 18 cm (5 x 7 inch) photo paper.
3. Make sure the H P Photosmart is the sel ected printer. 4. Click the butt on that opens the Properties dialog box. Depending on your software applicati on, this button might be called Properties , Options , Printer Setup , Printer , or Prefer ences .
5. Click the butt on that opens the Properti es dialog box. Depending on your sof tware application, this butto n might be called P roperties , Options , Printer Setup , Printer , or Pref erences . 6. Click the Features tab. 7. In the Paper Typ e drop-down list, clic k More , and then select HP CD/DVD tatt oo paper from the list.
To prin t on both s ides of the pa ge 1. Load paper in to the input tray. 2. On the File menu in your soft ware application, click Print . 3. Make sure the H P Photosmart is the sel ected printer. 4. Click the butt on that opens the Properties dialog box.
9. Wait unti l the HP Photo smart has stop ped printing for se veral seconds before removing any of t he printed pages from the ou tput tray. If you remove the pa ges while the documen t is still printing, th e pages might get out of order.
4. Click the butt on that opens the Properties dialog box. Depending on your software applicati on, this button might be called Properties , Options , Printer Setup , Printer , or Prefer ences . 5. Click the Features tab. 6. In the Pages per shee t list, click 2 , 4 , 6 , 8 , 9 , or 16 .
4. Click the butt on that opens the Properti es dialog box. Depending on your sof tware application, this butto n might be called P roperties , Options , Printer Setup , Printer , or Pref erences . 5. Click the Advanced tab. 6. In the Layou t Options area, select Front to Back in the Page Order option.
4. Click the butt on that opens the Properties dialog box. Depending on your software applicati on, this button might be called Properties , Options , Printer Setup , Printer , or Prefer ences . 5. Click the Features tab. 6. In the Basic Options area, from the Paper Type drop-dow n list, select More .
Print a poster You can create a poster by pri nting a document on multiple page s. The HP Photosmart prints dotte d lines on some pages to ind icate where to trim the pages before taping them together. To print a poster 1. Make sure you have paper loaded in the input tray.
To print a We b page 1. Make sure you ha ve paper loaded in the m ain input tray. 2. On the File menu in your Web bro wser, click Print . The Print d ialog box appears. 3. Make sure the H P Photosmart is the sel ected printer. 4. If your Web browse r support s it, select the items on t he Web page that you wa nt to include in t he printout.
3. Double-click t he HP Photosmart icon. TIP: You can also double-click the printe r icon in the Window s taskbar. 4. Select the prin t job you want to cancel. 5. On the Document menu, click Can cel Printing or Cancel , or press the Delete key on your keyboard.
Chapter 7 46 Print from your computer Print.
8 Use the photo features The HP Photosmart i s equipp ed with memory card slots that enable yo u to insert a memory card and begi n printing photos witho ut uploading your photos to a computer first .
This secti on contains the fo llowing topics: • Print photos from the control panel • Save photo s to your computer • Edit photos • Share photos using H P Photosmart Software Print photos from the control panel The HP Photosma rt enables you to print photos directly f rom your memory card without first transferrin g the files to a computer.
5. Press the OK button to select the photo you w ant to print. Each time you press the OK button, you incre ment the number of copies of t he selected phot o to be printed. 6. Press the Print Photos button. TIP: While the photo is printing, you can continue scrolling th rough the photos on your memory card.
5. Press the Print Photos button. TIP: While the photo is pri nting, you can continue scrolli ng through the photos on your memory card . When you see a photo you want to print, you can press the Print Photos butt on to add that photo to th e print queue.
Remove red-eye The flash on a camera (especial ly on older model cameras) can sometimes cause a subject's eyes to appear red i n your photos . You can remove redness so tha t eyes appear the correct shad e in your photos. NOTE: The changes you m ake to the photo apply only to vie wing and printing the photo.
Before transferring ph otos to your computer, you need to remove the memory card from your digital camera and insert it in the app ropriate memory card slot on the HP Photosmart. NOTE: The HP Photosmart must be co nnected to a computer that has the HP Photosmart Sof tware installed on it.
9 Maintain the HP Photosmart The HP Photosm art requires little mainten ance. You might need to replace, align, or clean your print cartridges from time to time ensure that you r printouts are always o f the highest quality. Thi s section provides instruction s for keeping the HP Photos mart in top working condition.
Handle the print cartridges Before you replace or cle an a print cartridge, you should know the part names and how to handle the print cartridges. 1 Copper-colored contacts 2 Plastic tape with pink pull tab (m ust be removed before installing) 3 Ink nozzles under tape Hold the print cartridges by their black plastic sides, with t he label on top.
Choose the right cart ridge combinatio n Choose the best combinatio n of cartridges for you r print job: • Everyday pri nting: Use a black ca rtridge along with a tri -color cartridge . • Color photos: U se a photo cartridge along w ith a tri-color cartridge.
If you are repla cing the black, photo, or gray ph oto print cartridge, remove the print cartridge f rom the slot on the right . 1 Print cartridge slot for the tri-color print cartridge 2 Print cartridge slot for the black and pho to print cartridges 4.
7. Hold the p rint cartridge with the HP logo on t op, and insert th e new print cartrid ge into the empty cartri dge slo t. Make sure you push the print cartridge i n firmly until it snaps into place. If you are instal ling the tri-color print cartri dge, slide it into the left slot.
10. The HP Photo smart prints a t est page, aligns t he print head, and calibrates th e printer. Recycle or discard the page. A success or failure message ap pears. NOTE: If you have colo red paper loaded in the input tray when you align the printer, the alignment will fail.
Related topics •“ Clean th e print cartridges” on page 62 •“ Replace the pri nt cartridges” on page 54 •“ Align the pr int cartridges” on page 61 Check the e stimated ink levels You can easily check the in k supply level to determine how soo n you might need to replace a print cartrid ge.
Related topics •“ Shop for ink supplies” on page 67 •“ Replace t he print cartridges” on page 54 •“ Use the pr int cartridge protecto r” on pa ge 60 Use the print cartridge protector In some countries/re gions, when you purchase a photo print cartridge, you might al so receive a print cartridge protector.
To remove the print ca rtridge from the print cartridg e protector ▲ Press down on the t op of t he print cartridge protect or to release the print cartri dge, then gently remove t he print cartridge out of the print cartridge prot ector. Align the pr int cartridges Aligning the print cartrid ges ensures high-quality output.
3. Click the Device Services tab. 4. Click Align the Print Cartridges . The HP Ph otosmart prints a test page, aligns the print head, and calibrates the printer.
Make sure you have the following materials available: • Dry foam rubber sw abs, lint-free cloth, o r any soft material t hat will not come ap art or leave fi bers.
9. Repeat if nece ssary for the other print cart ridge. 10. Gently close the print cartridge door an d plug the powe r cord into the bac k of the HP Photosmart.
6. Clean th e face and ed ges around the i nk nozzle area w ith the swab, as shown below. 1 Nozzle plate (do not clean) 2 Face and edges around the ink n ozzle area CAUTION: Do not clean the n ozzle plate. 7. Hold the print cartridge with the HP logo on top, and insert t he print cartridge back into the slot.
TIP: You can purchase an H P Cl eaning Kit for Inkjet Printers and All-in-Ones (Q6260A) that pro v ides everything needed to safely clea n your HP device.
10 Shop for ink supplies For a list of prin t cartridge numbers, see the prin ted documentation t hat came with the HP Photosmart. You can also use th e soft ware that came with the HP Photosmart to find out the reorder numb er for all the print cartridges.
Chapter 10 68 Shop for ink supplies Shop for ink supplies.
11 Troubleshooting This section co ntains the following topics: • Troubleshoot ing tips • Hardware set up troubleshooting • Software in stallation troublesh ooting • Print quality troubl eshoo.
sure the other e nd of the USB cable is plugged into a USB port on your comput er. After the cab le is connected properly, turn the HP Ph otosmart off and t hen on again. • If you are connecti ng the HP Photosmart through a USB h ub, make sure the hub is turned o n.
• Do not combine different paper types and paper si zes in the input tray; the entire stack of paper in the input t ray must be the same size an d type. • Store printed phot os under glass or in a st orage book t o prevent bleeding ove r time from high humidity.
To clea r a paper ja m from the Two-s ided prin ting access ory 1. Turn off the HP Photo smart. 2. Press in the tabs on the left and right side of the Tw o-sided printing accessory.
b . Remove any paper fro m inside the accessory. c . Close the Tw o-sided printing accesso ry cover until it locks into place. 5. Replace th e Two-sided pri nting accessory. Gently p ush the accessory forward until it snaps into place. 6. Turn on the HP Photosmart , and then press OK to continue the curre nt job.
4. Press OK to cont inue the current job. Troubleshoot print cartridges If you are e xperiencing problem s with printi ng, you might have a problem with one of the print cartridge s. Do the followin g: To troubleshoot pri nt cartridges 1. Remove the blac k print cartridge from t he slot on the right.
4. If the problem persists, print a self-test re port to dete rmine if there is a problem wit h the print cartrid ges. This report provide s useful information a bout your print cartridge s , i ncluding status informatio n. 5. If the self-te st report shows a problem, clean the print cartridges.
To clean the p rint cartridges fr om the HP Phot osmart Software 1. Load lette r, A4, or legal unused plain whi te paper into the inpu t tray. 2. In the H P Solution Cen ter, click Settings , point to Print Settings , an d then click Printer Tool box .
7. Clean only the coppe r-colored contacts. Allow the prin t cartridges to dry for approximatel y ten minutes. 1 Copper-colored contacts 2 Ink nozzles (do not clean) 8. Hold the print cartridge with the HP logo on top, and insert t he print cartridge back into the slot.
3. Wait until the print carriage is idle and sile nt, and then lightly press do wn on a print cartridge t o release it. If you are repl acing the tri-color print cartridge, remove th e print cartridge from the slot on the lef t.
7. Hold the p rint cartridge with the HP logo on t op, and insert th e new print cartrid ge into the empty cartri dge slo t. Make sure you push the print cartridge i n firmly until it snaps into place. If you are instal ling the tri-color print cartri dge, slide it into the left slot.
10. The HP Photo smart prints a t est page, aligns t he print head, and calibrates th e printer. Recycle or discard the page. A success or failure message ap pears. NOTE: If you have colo red paper loaded in the input tray when you align the printer, the alignment will fail.
Solution: • Make sure the power cord is firmly connect ed to both the HP Photosmart and the power adap ter. Plug the power co rd into a grou nded power outlet, su rge protector, or power strip . 1 Power connection 2 Power cord and adapter 3 Grounded power outlet • If you are using a power stri p, make sure the power strip is on.
Solution: You must first inst all the software that came with t he HP Photosmart before connectin g the USB cable. During insta llation, do not plug in th e USB cable until prompted by the onscreen instructions. Once you have instal led the software, connecting your compu ter to the HP Photosma rt with a USB cable is straigh tforward.
Solution: Load paper in the input tray. For more information, see: “ Load pape r” on page 17 Software installati on troubleshooting Use this section to solve any problems you might encounte r while setting up the HP Photosmart software.
Solution: Check that the HP Photosmart is turned on, and t hen try the USB connection ag ain. To retry the USB con nection 1. Unplug t he HP Photosmart power cord, and then plug it in again. 2. Verify that th e USB cable and power cord are plugged in.
For more information, see: “ Uninstall and reinstall the software” on page 85 The registra tion screen does not appear Cause: The re gistration screen did not launch autom atically.
1. On the Windows taskbar, click Start , Settings , Control Panel (or just Contro l Panel ). 2. Double-click Add/Remove Programs (or click Uninstall a pr ogram ). 3. Select HP Photosmar t Prin ter Driver Software , and then click Change/Remove . Follow t he onscree n instructions.
Cause: The HP Pho tosmart is turned off. Solution: Turn the HP Photosmart on. Cause: The com puter is turned off. Solution: Turn the compu ter on. Cause: The H P Photosmart is not properl y connected to the com puter. Solution: Check the connection from th e HP Photosmart to your computer.
If the self-test sho ws a defect, try the following: • Clean th e print cartridges automatically. For more information, see “ C lean the print ca rtridges” on page 62 . • If you are m issing lines when you prin t, clean the elect r ical contacts.
Ink is not filling th e text or graphics comple tely Cause: The Pa per Type setting is incorrect. Solution: Change the pap er type setting to match the typ e of paper loaded in the input tr ay. For more information, see: “ Set the paper type fo r printing” on page 29 Cause: The print quality se tting on the HP Photosmart is set too low.
Use TrueType or Op enType fonts to ensure that the HP Photosmart is ab le to print smooth font s. When selecting a font, look for the TrueType o r OpenType icon. The printout has a hor izontal band of distortion near the bottom of the p age Cause: Your photo image has light blue, gray, or brown hues tha t print near the bottom of the page.
Solution: HP recommends th at you use genuine HP print cartridg es. Genuine HP print cartridges are de signed and tested with HP pr inters to help you easily p roduce great results, time after time. NOTE: HP cannot gua rantee the quality or relia bility of non-HP ink.
Cause: A tri-color or photo print ca rtridge was jarred or handled roughly during installation. Solution: Allo w half an hour for the print cartridge to recover. Cause: There might be fib er or dust built up arou nd the ink nozzle area on the print cartridges.
For more informati on on print cartridges, see “ Troubleshoot print cartridges” on page 74 . Printouts seem blurry or fuzzy Cause: The paper type i s not suitable for th e HP Photosmart. Solution: Use HP Premium Pap ers or any other paper type that is approp riate for the HP Photos mart.
Solution: Make su re the paper is loaded correctly. For more information, see: “ Load full-size pap er” on page 18 Cause: More than one type of pape r is loaded in the input tray. Solution: Loa d only one typ e of paper at a time. Cause: The Two-sided prin ting accessory might not be se curely installed.
Cause: The w rong type of envelope is l oaded. Solution: Do not use shi ny or embossed envelopes o r envelopes that have cl asps or windows. Borderles s printing produces unexpecte d res ults Cause: Printin g a borderless image fro m a non-HP software application produces unexpected results.
Solution: If th e HP Photosmart is not properly connecte d to the computer, communication erro rs can occur. Make sure the USB cable is connected to the HP Photosmart an d the computer as shown be low.
Solution: A print job might re main in the queue after it has been cancelled. The cancelled prin t job jams the queue and pre vents the next print jo b from printing. From your computer, open the printer folder and see i f the cancelled job remains in the print queue .
TIP: You can set the HP Photos mart as the defau lt printer to ensure that the printer is auto matically selected when you select Print in the Fil e menu of your different softw are applications. Cause: The computer is not commun icating with the HP Photosmart .
Solution: Turn the HP Phot osmart off and open the prin t cartridge door. Remove any objects that are blocking the pri nt carriage (including any packing material s), and then turn the HP Photosma rt on again. The pages in my document ca me out in the wrong order Cause: The p rint settings are se t to print the fi rst pa ge of your document first.
NOTE: To avoid paper jams, t uck the flaps inside the envelop es. For more information, see: “ Load envelopes” on page 21 Text or graphics are cut off at the edge of the page Cause: The margins are not set correctly i n your software application. Solution: To check you r margin settings 1.
TIP: Some softw are applications allow you to scale the docu ment to fit the paper size currently sel ected. Additionally, you can scale the size of a docu ment from the print Proper ties dial og box. Cause: The p aper is loaded inco rrectly. Solution: If the pape r is misfeeding, it could cause p arts of the document to cut off.
covering the in k nozzles, carefully remove the tape from the print cartridges. Do not touch the in k nozzles or the co pper-colored contacts. 1 Copper-colored con tacts 2 Plastic tape with pink pull .
Solution: Reformat your memory card in your camera or format your memory card in a Windows XP compute r by selecting the FAT format. The HP Photosma rt does not read the memor y card Cause: The card is inse rted backwards or upside down .
light remains sol id. Removing a memory card while it is bei ng accessed might corrupt information on the card or da mage the HP Photos mart and card. The Attention light bli nks wh en I insert my memory car d Cause: The HP Photosmart has detected an error with the memory card.
on your computer. Afte r the cable is connect ed properly, turn the H P Photosmart off and then on again. For more informati on on setting up the HP Photos mart and connecting it to your computer, see the Setu p Guide that came wit h the HP Photosmart.
Solution: Push the CD/DVD hold er forward into the CD/DVD tray until the l ines on the holder line up to t he white lines on the tray. The end of the holder m arked with arrows goe s into the C D/DVD tray first. Cause: You mi ght have inser ted the CD/DVD hol der back into the storage area.
printable sid e up and reinsert the holder int o the CD/DVD tray until the lines on the holder line up to the whi te lines on the tray. When the H P Photo smart detects the holder, the prompt di sappears.
DVD tray unt il the lines on the holder line up to the wh ite lines on the tray and try you r print aga in. The HP Photosmart is printing on a no n-printable area of my disc Cause: Your design is not the correct size for t he CD/DVD you load ed.
The HP Photosma rt reports a CD/DVD si ze mismatch error Cause: The size of th e CD/DVD currently loade d on the CD/DVD hold er does not match the size you specifi ed when you started the print job f rom the computer.
Solution: Turn t he HP Photosmart off and open th e print cartridge door to access the prin t carriage area . Remove any objects tha t are blocking the pr int carriage (including any pa cking materials), and then turn t he HP Photosmart on again. Follow th e prompts on the display to continue.
Solution: Turn the HP Phot osmart off and open the prin t cartridge door to access the print carria ge area. Remove any objects that are blocking the print carria ge (including any packi ng materials), and then turn the H P Photosmart on again. Follow th e prompts on the display t o continue.
Follow th e prompts on the display to continue. CD/DVD tray open Cause: The CD/DVD tray is open and a pr int job is started fro m the computer. Solution: Close the CD/DVD tray. CD/DVD tray misaligned Cause: The CD/DVD hold er is loaded incorrectly i n the CD/DVD tray.
holder line up to the wh ite lines on the CD/DV D tray. The end marked with a rrows goes into the CD/DVD tray first. For more information, see: “ Load a CD/D VD” on page 23 Cause: The H P Photosmart prompts you to insert the next disc wh en printing multiple CD /DVDs in a print job .
line up to the white lines on t he CD/DVD tray. The end marked with arrows goes into the CD/DVD tray first. To continue, press OK . CD/DVD not found Cause: A pri ntable CD/DVD is no t found in the h older. Solution: Remove the CD/DVD hold er from the CD/DVD tray.
Error reading o r writing the file Cause: The HP Pho tosmart software coul d not open or save the file. Solution: Check to see if you typed th e correct folder and file name. Unreadabl e files. NN files could not be read Cause: Some of th e files on the inserted memory ca rd are damaged.
Solution: Reinsert the memory card in the HP Photosmart or try transferring the files to your compute r using a memory card reader or a USB cable. If you already transferred the files to your computer, try printing tho s e fi les by using the HP Photosmart So ftware.
Solution: Remove the memory card and reinsert it in the memory card slot until i t stops. Disconnected Cause: Several sit uations can cause this error m essage to appear. • Your comput er is not turned on. • Your computer is not co nnected to the HP Photosmart.
If more than one memory card is inserted, the At tention light will blink rapidl y, and an error message will appe ar on the computer screen. Rem ove the additional mem ory card to resolve t he problem. Card is i nserted incorrectly Cause: The card is inserted backwards o r upside down.
If the file system on the card is corrupt, reformat the me mory card in your digital camera. CAUTION: Reformatting the memory card w ill delete any photos stored on the card. If you have previo usly transferred the photos from you r memo ry card to a computer, t ry printing the photos fro m the computer.
• Paper mismatch • Wrong paper width Cannot load paper from in put tray Cause: There is not enough pa per in the input tray. Solution: If th e HP Photo smart is out of paper or there are only a few sheets remaining, l oad more paper in the input tray.
Solution: Clear the jam. For more information, see: “ Clear paper jam s” on page 71 Cause: The print carriage is bl ocked. Solution: Turn the HP Phot osmart off and open the prin t cartridge door to access the print carria ge area.
Power and connection messages The followi ng is a list of power- and connection-related error messag es: • Communicat ion test failed • HP Photosmart no t found • Improper shutd own • Two-way com munication lost Communication test failed Cause: The HP Photosmart is turn ed off.
Solution: If the HP Ph otosmart is not pro perly connec ted to the compute r, communicat ion errors can occu r. Make sure the USB cable is sec urely connected to the HP Photos mart and the computer, as shown b elow.
Solution: If th e HP Photosmart is not properly connecte d to the computer, communication errors can occu r. Make sure the USB cabl e is securely connected to the HP Photosmart and the computer, as shown belo w.
Need alignment or alignm ent failed Cause: The in correct type of paper is loade d in the input tray. Solution: If you have colore d paper loaded in the input tray when you align the print cartridges, the ali gnment fails. Lo ad unused plain white lett er or A4 paper into the input tray, an d then try the alignmen t again.
Solution: To fi nd support and warranty inf ormation, go to the HP Web site at www.hp.com/support . If prompted, choose yo ur country/region, and then click Contact HP for information on calling for technical support. Cause: You installed ne w print cartridges wh ich might need alig nment.
covering the ink nozzles, care fully remove the tape from the prin t cartridges. Do not touch the ink nozzl es or the copper-colored cont acts. 1 Copper-colored contacts 2 Plastic tape with pink pull .
Solution: One or bot h of the print cartridges is missing. Remove and reinsert the print cartridge s and verify that they are fully inserted a nd locked in place. If the problem persist s, clean the contacts of th e print cartridges. For more information on print cartridges, see “ Trou bleshoot print cartridges” on page 74 .
Solution: To find support and warranty i nformation, go to the HP Web site a t www.hp.com/support . If pr ompted, choose your country/region, a nd then click Contact HP for information on calling f or technical support. Print cartridge is not compatible Cause: The in dicated print cartridge(s) a re not compatible wi th the HP Photosmart.
For more information, see: •“ Replace the print cartri dges” on page 54 •“ Troublesh oot print cart ridges” on page 74 Chapter 11 130 Troubleshooting Troubles hooting.
12 HP warranty and support Hewlett-Packard provides Internet and phone support for the HP Photosmart. This section contains the following topics: • Warranty • Print cartridge warranty inform ation.
• Valuable HP Photosmart and troubleshooting informatio n for common problems • Proactive device updates, support alerts, and HP newsgrams tha t are available when you register the HP Photosmart 3. Call HP support. Support options and availability vary by device, country/region, and languag e.
Phone support period One year of ph one support is available in North America, Asia Pacific, and L atin America (including Mexico). To determine the duration of phone supp ort in Europe, the Middle East, and Africa , go to www.hp.com/support . Stan dard phone company charge s apply.
HP Quick Exchange Service (Japan) For instructions on how to pack your device for exchange, see “ Pack the HP Photosmart” on page 135 . HP Korea customer support Chapter 12 134 HP warranty and sup.
Prepare the HP Photosmart for sh ipment If, after contacting HP support or retur ning to the point of purchase, you are requested to send the HP Photosmart in for service, make sure you remove and kee.
If you do not have the original packaging materials, please use other a dequate packaging materials. Shipping damage c aused by imp roper packaging and/or improper transportation is not covered under the warranty. 2. Place the return shipping l abel on the outside of the bo x.
13 Technical information The technical specifications and international regu la tory information for the HP Photosmart are provided in this section. For additional specifications, see the printed documentation that came with the HP Photosmart.
Type Paper weig ht Input tray * Output tray † Photo tray * (252 gsm) * Maximum capacity. † Output tray capacity is affected by the ty pe of paper a nd the amount of ink you are using. HP recommends emptying the o utput tray frequently. * Maximum capacity.
Plastics Plastic parts over 25 grams are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of product life. Material safety data sheets Material safety data sheets (MSDS) can b e obtained from the HP Web site at: www.
Disposal of waste equ ipment by users in private hou seholds in the European Union Disposal of Waste Equipment by Users in Private Households in the European Union This sy mbol on the product or on its packaging indicat es that this product must not be disposed of w ith your other household wa ste.
This section contains the following topics: • Regulatory model identification number • FCC statement • Notice to users in Korea • VCCI (Class B) compliance statement for users in Japan • Not.
Notice to user s in Korea VCCI (Cl ass B) compliance stat ement for users in Japan Notice to users in Ja pan about the power cord Noise emis sion statement fo r Germany Geräusc hemission LpA < 7 0 dB am Arbeits platz im Normalbetri eb nach DIN 4 56 3 5 T .
Declaration of confo rmity (European Economic Area) The Declaration of Conformity in this docum ent complies with ISO/IEC 17050-1 and EN 17050-1. It identifies the product, manufacturer’s name and addr ess, and applicable specifications recognized in the European community.
Chapter 13 144 Technical informatio n Technical information.
Index Symbols/Numerics 10 x 15 cm photo paper specifications 137 13 x 18 cm photo paper load 19 2 pages on 1, print 39 4 pages on 1, print 39 4 x 6 inch (10 x 15 cm) borderless photos print 35 5 x 7 i.
L labels load 22 specifications 137 landscape orientation 31 left arrow 6 legal paper load 18 specifications 137 letter paper load 18 specifications 137 load 13 x 18 cm photo paper 19 5 x 7 inch photo.
clean contacts 62 clean ink nozzle area 64 damaged 126 error message 126, 127 handle 54 incorrect 127 low ink 101 low on ink 124 missing 126 order 67 part names 54 photo print cartridge 59 repl ace 54.
148 Index.
Ein wichtiger Punkt beim Kauf des Geräts HP D5300 (oder sogar vor seinem Kauf) ist das durchlesen seiner Bedienungsanleitung. Dies sollten wir wegen ein paar einfacher Gründe machen:
Wenn Sie HP D5300 noch nicht gekauft haben, ist jetzt ein guter Moment, um sich mit den grundliegenden Daten des Produkts bekannt zu machen. Schauen Sie zuerst die ersten Seiten der Anleitung durch, die Sie oben finden. Dort finden Sie die wichtigsten technischen Daten für HP D5300 - auf diese Weise prüfen Sie, ob das Gerät Ihren Wünschen entspricht. Wenn Sie tiefer in die Benutzeranleitung von HP D5300 reinschauen, lernen Sie alle zugänglichen Produktfunktionen kennen, sowie erhalten Informationen über die Nutzung. Die Informationen, die Sie über HP D5300 erhalten, werden Ihnen bestimmt bei der Kaufentscheidung helfen.
Wenn Sie aber schon HP D5300 besitzen, und noch keine Gelegenheit dazu hatten, die Bedienungsanleitung zu lesen, sollten Sie es aufgrund der oben beschriebenen Gründe machen. Sie erfahren dann, ob Sie die zugänglichen Funktionen richtig genutzt haben, aber auch, ob Sie keine Fehler begangen haben, die den Nutzungszeitraum von HP D5300 verkürzen könnten.
Jedoch ist die eine der wichtigsten Rollen, die eine Bedienungsanleitung für den Nutzer spielt, die Hilfe bei der Lösung von Problemen mit HP D5300. Sie finden dort fast immer Troubleshooting, also die am häufigsten auftauchenden Störungen und Mängel bei HP D5300 gemeinsam mit Hinweisen bezüglich der Arten ihrer Lösung. Sogar wenn es Ihnen nicht gelingen sollte das Problem alleine zu bewältigen, die Anleitung zeigt Ihnen die weitere Vorgehensweise – den Kontakt zur Kundenberatung oder dem naheliegenden Service.
