Benutzeranleitung / Produktwartung ZD7000 des Produzenten HP (Hewlett-Packard)
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Main tenan ce and S er vice Guide HP P a v ili on W ide sc r een Not ebook zd7 000 D o c u m e n t P a r t N u m b e r : 33362 1 - 0 0 1 Aug u st 20 03 This guide is a troubleshooting reference used for maintaining and servicing the notebook.
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© 2003 Hewlett-P ackard De velopment Compan y , L.P . Microsoft and W indows are trademar ks of Microsoft C orporation in the U.S. and/or other countri es. Intel and Pentium are tradem arks of Intel Corporation in the U.S. and/or othe r countries. SD Logo is a trademark.
Maintenance and S ervi ce Guide iii Cont ent s 1 Product Description 1.1 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–4 1.3 Clearing a Password .
iv Maintenance a nd Service Guide Conte nt s 3 Illustrated Parts Catalog 3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1 3.2 Notebook Major Components . . . . . . . . . . . . . . . . . . 3–2 3.3 Miscellaneous Plastics Kit Components .
Cont ent s Maintenance and S ervi ce Guide v 5.10 Display Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–18 5.11 Top Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–20 5.12 System Board . . . . . . . . . . . . .
Maintenance and S ervi ce Guide 1–1 1 Product D esc ription The HP Pa vilion Wi descreen Note book zd7000 of fers adv anced modularity , Intel Mobile Pentiu m DT processors with 64-bit architecture, industry-leading NVIDIA graphics controllers, and extensi ve multimedia support.
1–2 Mainten ance and Service Guide Produ ct Desc r iption 1.1 M o d e l s Notebook mode l information is shown in T ables 1-1 and 1-2. T able 1-1 HP P avili on Widescreen Notebook zd7000 Model Namin.
Pr oduc t Desc r iptio n Maintenance and S ervi ce Guide 1–3 T able 1-2 HP P avili on Widescreen Notebook zd7000 All HP P avilion zd7000 mo dels feature: ■ T ouchP ad p ointing device ■ 12-cell,.
1–4 Mainten ance and Service Guide Produ ct Desc r iption 1. 2 F e a t u r e s ■ The follo wing processors, all with 512-KB L2 cache, are a vailable, v arying by notebo ok model: ❏ Intel Pentium 4 DT 3.2-GHz processor with Hyper-Threading front-side b us (FSB) ❏ Intel Pentium 4 DT 3.
Pr oduc t Desc r iptio n Maintenance and S ervi ce Guide 1–5 ■ Support for one T ype II PC Card slot with support for both 32-bit (CardBus) and 16-bit PC Cards ■ External 135-watt A C adapter wi.
1–6 Mainten ance and Service Guide Produ ct Desc r iption 1 .3 C learin g a P assw ord If the notebook you are serv icing has an unkno wn password , follo w these steps to clear the password. These steps also clear CMOS: 1. Prepare the noteboo k for disa ssembly (refer to Section 5.
Pr oduc t Desc r iptio n Maintenance and S ervi ce Guide 1–7 1. 4 P o w e r M a n a g e m e n t The notebook comes with power management features that extend battery operating ti me an d conserve po wer .
1–8 Mainten ance and Service Guide Produ ct Desc r iption 1. 5 E x t e r n a l C o m p o n e n t s The external components on the fro nt panel an d right side of the notebook are sho wn below an d described in T able 1-3. F r ont P anel and R ight-Si de Componen ts 333621-001.
Pr oduc t Desc r iptio n Maintenance and S ervi ce Guide 1–9 T able 1-3 Fron t and Right Side Components Item Component Function 1 Display release latch Opens the notebook. 2 Stereo speakers (2) Produce stereo sound. 3 Integrated Drive Electronics (IDE) drive light On: The inter nal hard dr ive or optical drive is being accessed.
1–10 Maintenance and Ser vi ce Guide Produ ct Desc r iption The e xternal comp onents on the re ar panel and le ft side are sho wn below and described in T able 1-4.
Pr oduc t Desc r iptio n Maintenance and S ervi ce Guide 1–11 6 P arallel connector Connects an opti onal parallel device such as a printer . 7 Exter nal monitor connector Connects an optional V GA exter nal monitor or projector . 8 V en ts (3) Allow airflow to cool internal compone nts.
1–12 Maintenance and Ser vi ce Guide Produ ct Desc r iption The noteboo k ke yboard compon ents are sho wn below and described in T able 1-5 . Ke y b o a r d C o m p o n e n t s 333621-001.
Pr oduc t Desc r iptio n Maintenance and S ervi ce Guide 1–13 Ta b l e 1 - 5 Ke yboar d Components Item Component Function 1 fn ke y Ex ecutes frequently used system functions when pressed in combination with another ke y . 2 caps lock ke y Enables caps lock and turns on the caps lock light.
1–14 Maintenance and Ser vi ce Guide Produ ct Desc r iption The notebook top compo nents are shown belo w and described in T able 1-6. To p C o m p o n e n t s T able 1-6 T op Components Item Component Function 1 P ower button When the noteboo k is: ■ Off, press to tu rn on the n otebook.
Pr oduc t Desc r iptio n Maintenance and S ervi ce Guide 1–15 3 Mute button Mutes or restores v olume. Mute light On: V olume is muted. 4 Media button Laun ches a multimedia application. 5 Picture button Launches a digital imaging application . ✎ The settings for the media and picture bu ttons can be changed.
1–16 Maintenance and Ser vi ce Guide Produ ct Desc r iption The external components on th e bottom of the notebook are sho wn belo w and described in T able 1-7.
Pr oduc t Desc r iptio n Maintenance and S ervi ce Guide 1–17 T able 1-7 Bottom Components Item Compone nt Function 1 Labels area Contains the notebook ser ial number and other applicable regulator y labels. 2 Hard drive ba y Holds the inter nal hard dr ive .
1–18 Maintenance and Ser vi ce Guide Produ ct Desc r iption 1. 6 D e s i g n O v e r v i e w This section presents a design ov ervie w of key parts and features of the notebook. Refer to Chapte r 3, “Illustrated Parts Catalog, ” to identify replacement parts, and Chapter 5, “Remov a l and Replacement Procedures, ” for disa ssembly steps.
Maintenance and S ervi ce Guide 2–1 2 Tr o u b l e s h o o t i n g Å W ARN ING: Only author i z ed technic ians trained b y HP should r e pair this equipment . All tr oubleshooting and r e pair procedur es are detailed to allo w only subas sembly/module le ve l repair .
2–2 Mainten ance and Service Guide T rou bleshooting ■ Diagnostics for W indows —A system information and diagnostic utility that is used within the W i ndo ws operating system. Use this utility whene ver possible to: ❏ Display system information.
T rou bleshooting Maintenance and S ervi ce Guide 2–3 Selecting f ro m the Fi le Menu Ta b l e 2 - 1 File Menu Select T o Do This System Information ■ View identification inform ation about the notebook, an expansion base, and any batter y packs in the system.
2–4 Mainten ance and Service Guide T rou bleshooting Selecting fr om the Security Menu Ta b l e 2 - 2 Security Menu Select T o Do This Setup P ass word En ter , change, or delete a Setup password. The Setup passw ord is called an administrator passw ord in Computer Security , a program accessed from the Wind ows Co ntrol P anel.
T rou bleshooting Maintenance and S ervi ce Guide 2–5 Selec tin g from t he Adv anced M enu Ta b l e 2 - 3 Adv anced Menu Select T o Do This Language Change the Computer Setup languag e. Boot Opti ons Enable/ disab le: ■ QuickBoot, which starts the noteb ook more quickly b y eliminating some star tup te sts.
2–6 Mainten ance and Service Guide T rou bleshooting De vice Options (continued) ■ Change the p arallel por t mode from Enhanced P arallel P or t (EPP , the def ault setting) to standard , bidirectional, EPP , or Enhanced Capabili ties P or t (ECP).
T rou bleshooting Maintenance and S ervi ce Guide 2–7 2.2 Using Di agn ostic s for Windo w s When you access Diagnostics for W indows, a scan of all system components is displayed on th e screen before the diagno stics windo w opens.
2–8 Mainten ance and Service Guide T rou bleshooting Obtaining , Saving, or Printing Dia gnostic Te s t I n f o r m a t i o n 1. Access Diagnostics for W indo ws by selecting Start > Settings > Control Panel > Diagnostics for W indo ws. 2. Select the T est tab .
T rou bleshooting Maintenance and S ervi ce Guide 2–9 6. Select the Begin T esting b utton. 7. Select a tab to view a test report: ❏ Status tab —Summarizes the tests run, passed, and failed during the current testing session.
2–10 Maintenance and Ser vi ce Guide T rou bleshooting 2.3 T roub leshooting Flo w ch ar ts T able 2- 4 T roubles hooting Flo wcharts Overview Flowc hart Description 2.1 Initial troubleshooting 2.2 No po wer , par t 1 2.3 No po wer , par t 2 2.4 No po wer , par t 3 2.
T rou bleshooting Maintenance and S ervi ce Guide 2–11 Flo wch art 2. 1—Initia l T roubl eshooting Connecting to network or modem? Begin troubleshooting. Is there power? Is the OS loading? Is there vi deo? (no boot) Is there sound? Beeps, LEDs, or error messages? Keyboard/ pointing device working? Go to Flowchart 2.
2–12 Maintenance and Ser vi ce Guide T rou bleshooting F lo wcha rt 2. 2—N o P o w er , P art 1 1. Reseat the power cables in the expansion base and at the AC outlet . 2. Ensure the AC power source is active. 3. Ensure that the power strip is working.
T rou bleshooting Maintenance and S ervi ce Guide 2–13 Flo wchar t 2.3—No P ow er , P ar t 2 Continued from Flowchart 2.2, No Power , Part 1. Visually check for debris in battery socket and clean if necessar y . Done N Y Power on? Check batter y by recharging it, moving it to another notebook, or replacing it.
2–14 Maintenance and Ser vi ce Guide T rou bleshooting F lo wcha rt 2. 4—N o P o w er , P art 3 Continued from Flowchart 2.3, No Power , Part 2. Reseat AC adapte r in notebook and at power source. Internal or external AC adapter? Done Done Done Done Power on? Power on? Power on? Plug directly into AC outlet.
T rou bleshooting Maintenance and S ervi ce Guide 2–15 Flo wch art 2.5—No P o w er , P art 4 Y N Continued from Flowchart 2.4, No Power , Part 3. Reseat loose components and boards and replace damaged items. Open notebook. Loose or damaged parts ? Y Close notebook and retest.
2–16 Maintenance and Ser vi ce Guide T rou bleshooting Flowch art 2. 6—No Vi deo, P a rt 1 A N Stand-alone or expansion base? No video. Replace the fol lowing one at a tim e. T est after each replacement. 1. Cable between notebook and no tebook display (if applicable) 2.
T rou bleshooting Maintenance and S ervi ce Guide 2–17 Flowch art 2. 7—No Vi deo, P a rt 2 Y N Continued from Flowchart 2.6, No Video, Part 1. Done Adjust external monitor display .
2–18 Maintenance and Ser vi ce Guide T rou bleshooting Flo wchar t 2.8—Nonfunc tioning Expansion B ase (if applicable ) Y N Reseat power cord in expansion base and power outlet. N Replace the followi ng expansion base components one at a time. Check notebook operation after each replacement.
T rou bleshooting Maintenance and S ervi ce Guide 2–19 Flo wc har t 2.9—No Operating Sy stem (OS) Loa ding No OS loading from hard drive, go to Flowchart 2.10, No OS Loading, Hard Drive, Part 1. Reseat power cord in expansion base and power outlet.
2–20 Maintenance and Ser vi ce Guide T rou bleshooting Flo wch art 2. 1 0—N o OS Loadin g, H ard Driv e, P art 1 Go to Flowchart 2.17, Nonfunctioning Device. Y Done N OS not loading from hard drive. Nonsystem disk message? Go to Flowchart 2.11, No OS Loading from Hard Drive, Part 2.
T rou bleshooting Maintenance and S ervi ce Guide 2–21 Flo wch art 2. 1 1—No OS Loading , H ard Driv e, Part 2 Continued from Flowchart 2.10, No OS Loading from Hard Drive, Part 1. Reseat hard drive. Done CD or diskett e in drive? 1. Replace hard drive.
2–2 2 Maintenance and Ser vi ce Guide T rou bleshooting Flo wch art 2. 1 2—No OS Loadin g, H ard Driv e, Part 3 Y System files on hard drive? Continued from Flowchart 2.11, No OS Loading from Hard Drive, Part 2. Clean virus. Done N Install OS and reboot.
T rou bleshooting Maintenance and S ervi ce Guide 2–2 3 Flo wc har t 2. 1 3—No OS Loading, Diskette Driv e Done Y N Reseat diskett e drive . OS not loading from diskette drive. Done Y Y Y Y Y Y Y N N N N N N N OS loading? Nonsystem disk message? Bootable diskette in drive? Install bootable diskette and reboot notebook.
2–2 4 Maintenance and Ser vi ce Guide T rou bleshooting Flo wc har t 2. 1 4—No OS Loadin g, CD- or D VD-ROM Dri v e Y Done N Bootable disc in drive? Disc in drive? No OS loading from CD- or DVD-ROM Drive . Install bootable disc and reboot notebook.
T rou bleshooting Maintenance and S ervi ce Guide 2 –2 5 Flo wch art 2. 1 5—No Au dio, P ar t 1 No audio. N Notebook in expansion base (if applicable)? Internal audio? Audio? Done Undock Audio? Done T urn up au dio internally or externally . Go to Flowchart 2.
2–2 6 Maintenance and Ser vi ce Guide T rou bleshooting Flo wch art 2. 1 6—No Audio, P art 2 YN Continued from Flowchart 2.15, No Audio, Part 1. Reload audio drivers. Audio driver in OS configured? Audio? Y Y Y N N N Correct drivers for application? Connect to external speaker .
T rou bleshooting Maintenance and S ervi ce Guide 2–2 7 Flo wch art 2. 1 7—Nonfun ctionin g De vice Done Any physical device detected? Y N Unplug the nonfuncti oning device from the notebook and inspect cables and plugs for bent or broken pins or other damage.
2–2 8 Maintenance and Service Guide T rou bleshooting Flo wch art 2. 1 8—Nonfunc tionin g K e yboard Y N OK? Keyboard not operating properly . External device works? Replace system board. Replace system board. Connect notebook to good external keyboard.
T rou bleshooting Maintenance and S ervi ce Guide 2–29 Flo wch art 2. 1 9—N onfunc tioning Pointing De vice Y N OK? Pointing device not operating properly . External device works? Replace system board . Replace system board. Connect notebook to good external pointing device.
2–30 Maintenance and Ser vi ce Guide T rou bleshooting Flo wch art 2.20—N o Net wor k/Modem C onnec tion Y Disconnect all power from the notebook and open. No netw ork or modem connection. N Done Digital line? Network or modem jack active? Replace jack or have jack activated.
Maintenance and S ervi ce Guide 3–1 3 I llustrated P ar ts Ca talog This chapter provides an illustrated parts breakdown and a reference for spare part numbers and option part numbers.
3–2 Mainten ance and Service Guide Illustr ated P ar ts Catalog 3.2 Notebook Major C om ponen ts Noteboo k Major Co mponents 333621-001.book Page 2 Wednesday, September 17, 2003 12:24 PM.
Illustr ated P ar ts Catalog Maintenance and S ervi ce Guide 3–3 Ta b l e 3 - 1 Spare P ar ts: Notebook Major Components Item Description Spare P ar t Number 1 Display assemblies 17.
3–4 Mainten ance and Service Guide Illustr ated P ar ts Catalog Noteboo k Major Co mponents 333621-001.book Page 4 Wednesday, September 17, 2003 12:24 PM.
Illustr ated P ar ts Catalog Maintenance and S ervi ce Guide 3–5 Ta b l e 3 - 1 Spare P arts: Notebook Major Components (Continued) Item Description Spare P ar t Number 7 Processor s (includes ther mal paste) Intel P entium 4 DT wi th Hyper-Threading T echnolo g y FSB 3.
3–6 Mainten ance and Service Guide Illustr ated P ar ts Catalog Noteboo k Major Co mponents 333621-001.book Page 6 Wednesday, September 17, 2003 12:24 PM.
Illustr ated P ar ts Catalog Maintenance and S ervi ce Guide 3–7 Ta b l e 3 - 1 Spare P arts: Notebook Major Components (Continued) Item Description Spare P ar t Number 12 Hard dr ives 80-GB (5400-r.
3–8 Mainten ance and Service Guide Illustr ated P ar ts Catalog 3. 3 M iscellaneous Plas tics Kit Com ponents Miscellaneous P lastics K it Components Ta b l e 3 - 2 Miscellaneous Plastics Kit Compon.
Illustr ated P ar ts Catalog Maintenance and S ervi ce Guide 3–9 3.4 M iscell aneous C ab le Kit Comp one nts Miscellaneous Cable K it Components Ta b l e 3 - 3 Miscellaneous Cab le Kit Components Spare P a rt Number 344851-001 Item Description 1 SD Card slot/infrared module cable 2D i s p l a y c a b l e 3 LED board cable 333621-001.
3–10 Maintenance and Ser vi ce Guide Illustr ated P ar ts Catalog 3.5 M a s s St ora g e D evic es Mass S tor age D ev ices T able 3-4 Mass Storage Devices Spare P ar t Number Inf ormation Item Desc.
Illustr ated P ar ts Catalog Maintenance and S ervi ce Guide 3–11 3.6 Miscellaneous T able 3-5 Spare P arts: Miscellaneous (not illustrated) Description Spare P art Number Logo Kit 347990-001 120-wa.
Maintenance and S ervi ce Guide 4–1 4 Remo v a l and Rep l acem ent Preliminaries This chapter provides essential information for proper and safe remov al and replacement service.
4–2 Mainten ance and Service Guide Remo val and Replacement P r eliminaries 4.2 S er vice Con sidera tions The follo wing sections include so me of the considerations that you should keep in mind during disassembly a nd assembly procedures.
Remo val and Replacement Preliminar ies Maintenance and S ervi ce Guide 4–3 4. 3 Pre v enti ng Da mage t o Re mo v able Dri v es Remov able dri ves are frag ile components that must be handled with care.
4–4 Mainten ance and Service Guide Remo val and Replacement P r eliminaries 4.4 Pre v entin g Elec trosta tic D am ag e Many electronic components ar e sensiti ve to electrostatic dischar ge (ESD). Circuitry design and structure determine the degree of sensiti vity .
Remo val and Replacement Preliminar ies Maintenance and S ervi ce Guide 4–5 ■ Store reusable electrostatic-sen siti ve parts from assemblies in protecti ve p ackaging or no nconducti ve foam. ■ Use transpor ters and con ve yors made of antistatic belts and roller bushings.
4–6 Mainten ance and Service Guide Remo val and Replacement P r eliminaries 4.7 G rounding Equip m ent an d Methods Grounding equipment must in clude either a wrist strap or a foot strap at a grounded w orkstation. ■ When seated, wear a wrist strap conn ected to a grounded system.
Remo val and Replacement Preliminar ies Maintenance and S ervi ce Guide 4–7 ■ Metal tote boxes ■ Electrostatic voltage le vels and protecti ve mat erials T able 4-1 sho ws how humidity af fects the electrostatic voltage le vels generated b y dif ferent acti vities.
Maintenance and S ervi ce Guide 5–1 5 Remo v a l and Rep l acem ent Procedure s This chapter provides remov al and replac ement procedures. There are 66 screws and standoffs, in se ven dif ferent sizes, that must be remov ed, replaced, and loosened when servicing the notebook.
5–2 Mainten ance and Service Guide Remo val and Replacement Procedur es 5. 1 S e r i a l N u m b e r Report the notebook serial number to HP when requ esting information or ordering spa re part s. The serial number is locat ed on the bottom of the notebook.
Rem oval a nd Re p la ce m en t P ro ce du res Maintenance and S ervi ce Guide 5–3 5 .2 Disasse mbl y Se quenc e Chart Use the chart belo w to determin e the section number to be referenced when remo ving notebook compo nents. Disassembl y Sequence Chart Section Desc ription # of Screws Removed 5.
5–4 Mainten ance and Service Guide Remo val and Replacement Procedur es 5 .3 Preparing t he Notebook for Disa ssemb ly Perform the follo wing steps be fore disassembling the notebook: 1. T urn of f the notebook. 2. Disconnect the A C adapter and all external de vices.
Rem oval a nd Re p la ce m en t P ro ce du res Maintenance and S ervi ce Guide 5–5 4. Remov e the hard dri ve by follo wing these steps: a. T urn the notebook upside do wn with the rear panel faci ng you. b . Lo osen the four PM2.5×4.0 scre ws 1 that secure the hard driv e cov er to the notebook.
5–6 Mainten ance and Service Guide Remo val and Replacement Procedur es d. Use the Mylar tab 1 to slide the hard driv e to the right 2 to disconnect it from the system board. e. Lift the hard dri ve straight up 3 . f. Remov e the hard driv e. Rem ovi n g t h e H a rd D rive Re verse the abo ve procedure to install the hard dri ve.
Rem oval a nd Re p la ce m en t P ro ce du res Maintenance and S ervi ce Guide 5–7 5 .4 Notebook F eet The notebook feet are adhesiv e -b acked rubber pads. The feet are included in the Miscellaneous Plastics Kit, spare part number 344852-001. The feet attach to the base enclosure as illustrated below .
5–8 Mainten ance and Service Guide Remo val and Replacement Procedur es 5 .5 Memor y Expansion Board 1. Prepare the noteboo k for disa ssembly (refer to Section 5.3). 2. T urn the notebook upside do wn with the rear panel faci ng you. 3. Loosen the two P M2.
Rem oval a nd Re p la ce m en t P ro ce du res Maintenance and S ervi ce Guide 5–9 6. Spread the retaining tabs 1 that secure the memory expansi on board to the sock et. The board rises up. 7. Pull the board away from the socket at a 45-degree angle 2 .
5–10 Maintenance and Ser vi ce Guide Remo val and Replacement Procedur es 5 .6 M ini PCI Communi ca tions Board 1. Prepare the noteboo k for disassembly (Section 5.3). 2. Remov e the memory e xpansion/Mini PCI commun ications compartment cov er (Section 5.
Rem oval a nd Re p la ce m en t P ro ce du res Maintenance and S ervi ce Guide 5–11 5. 7 O p t i c a l D r ive 1. Prepare the noteboo k for disassembly (Section 5.3). 2. Remov e the memory expansio n/Mini PCI compartment cov e r (Section 5.5). 3. Position the notebook so the front panel faces you.
5–12 Maintenance and Ser vi ce Guide Remo val and Replacement Procedur es 5 .8 K e yboar d 1. Prepare the noteboo k for disassembly (Section 5.3). 2. Remov e the memory expansio n/Mini PCI compartment cov e r (Section 5.5). 3. T urn the notebook upside do wn with the rear panel faci ng you.
Rem oval a nd Re p la ce m en t P ro ce du res Maintenance and S ervi ce Guide 5–13 6. Position the notebook so the front panel faces you. 7. Remov e the PM2.5×8.0 scre w 1 that secures the ke yboard in the memory expansion/Mini PCI compartment. 8.
5–14 Maintenance and Ser vi ce Guide Remo val and Replacement Procedur es 9. T urn the notebook right-side up with the front facing you. 10. Open the co mputer .
Rem oval a nd Re p la ce m en t P ro ce du res Maintenance and S ervi ce Guide 5–15 12. Lift up on the back of the ke yboard and swing it f orward 1 until it rests on the palm rest. 13. Release the zero inser tion force (ZIF) connector 2 to which the keyboard cable is connected and disconnect the cable 3 .
5–16 Maintenance and Ser vi ce Guide Remo val and Replacement Procedur es 5 .9 K e y board Co v er ✎ The keyboard co ver is included in the Miscellaneous Plastics Kit, spare part number 344852 -001. 1. Prepare the noteboo k for disassembly (Section 5.
Rem oval a nd Re p la ce m en t P ro ce du res Maintenance and S ervi ce Guide 5–17 6. T urn the notebook right-side up with the front facing you. 7. Open the notebook as far as it will open. 8. Lift up on the left and right sides 1 of th e key bo ar d c over to detach it from the not ebook.
5–18 Maintenance and Ser vi ce Guide Remo val and Replacement Procedur es 5. 1 0 D i s p l a y A s s e m b l y 1. Prepare the noteboo k for disassembly (Section 5.3). 2. Remov e the ke yboard (Section 5.8). 3. Remov e the ke yboard cover (Section 5 .
Rem oval a nd Re p la ce m en t P ro ce du res Maintenance and S ervi ce Guide 5–19 7. Position the notebook so the rear panel faces you and the display is in an upr ight position . 8. Remove the two PM2.5×8.0 scre ws 1 that secure the display assembly to the notebook through the rear pa nel.
5–20 Maintenance and Ser vi ce Guide Remo val and Replacement Procedur es 5. 1 1 T o p C ove r 1. Prepare the noteboo k for disassembly (Section 5.3) and remov e the follo wing components: ❏ Optical dri ve (Section 5 .7) ❏ K eyboard (Secti on 5.
Rem oval a nd Re p la ce m en t P ro ce du res Maintenance and S ervi ce Guide 5–21 4. T urn the notebook right-side up with the front facing you. 5. Remove the three PM2.5×8.0 screws 1 that secure the top cov er to the notebook. 6. Remov e the two slotted M1.
5–2 2 Maintenance and Ser vi ce Guide Remo val and Replacement Procedur es 7. Disconnect the LED board cabl e 1 from the sy stem board and remov e the cable from the clip in the top co v er . ✎ The LED board ca ble is includ ed in the Miscellaneous Cable Kit, spare part number 344851-001.
Rem oval a nd Re p la ce m en t P ro ce du res Maintenance and S ervi ce Guide 5–2 3 5. 1 2 S ys t e m B o a r d ✎ When replaci ng the syst em boar d, ensure that the follo wing components are remov ed from the defectiv e system boa rd and installed on the replacement system board: ■ Memory expansio n boards (Section 5.
5–2 4 Maintenance and Ser vi ce Guide Remo val and Replacement Procedur es 2. Release the ZIF connector 1 to which the SD Card slot/infrared module cable is attached and disconnect the cable 2 . 3. Disconnect the right 3 and left 4 speaker cables from the system board.
Rem oval a nd Re p la ce m en t P ro ce du res Maintenance and S ervi ce Guide 5 –2 5 4. Position the notebook so the rear panel faces you. 5. Remov e the six PM2.5×8.0 scre ws 1 that secure the system board to the notebo ok. 6. Use a 5.0-mm sock et to remov e the four HM5.
5–2 6 Maintenance and Ser vi ce Guide Remo val and Replacement Procedur es 7. Flex the right side of the base enclosure to the right 1 . 8. Lift the right side of the system board 2 until the connectors on the right side of the board cl ear the base e nclosure.
Rem oval a nd Re p la ce m en t P ro ce du res Maintenance and S ervi ce Guide 5–2 7 5. 1 3 RTC B a t t e r y ✎ The R TC battery is included in the Miscellaneous Plastics Kit, spare part number 344852 -001. 1. Prepare the noteboo k for disassembly (Section 5.
5–2 8 Maintenance and Service Guide Remo val and Replacement Procedur es 5. 1 4 H e a t S i n k 1. Prepare the noteboo k for disassembly (Section 5.3) and remov e the follo wing components: ❏ Optical dri ve (Section 5 .7) ❏ K eyboard (Secti on 5.
Rem oval a nd Re p la ce m en t P ro ce du res Maintenance and S ervi ce Guide 5–29 3. Disconnect the fan cables 1 from the system board. 4. Loosen the four heat sink screws 2 . 5. Remov e the heat sink 3 . Rem ovi n g t h e H e a t Si n k 333621-001.
5–30 Maintenance and Ser vi ce Guide Remo val and Replacement Procedur es ✎ Carefully clean an y thermal paste residue from the heat sink 1 and processor surfaces 2 each time you remov e the heat sink.
Rem oval a nd Re p la ce m en t P ro ce du res Maintenance and S ervi ce Guide 5–31 If it is necessary to remov e one or both of the fa ns from the heat sink, follo w these steps: 1. Remov e the six PM1.5×4.0 scre ws 1 that secure the fans to the heat sink.
5–3 2 Maintenance and Ser vi ce Guide Remo val and Replacement Procedur es 5. 1 5 P r o c e s s o r 1. Prepare the noteboo k for disassembly (Section 5.3) and remov e the follo wing components: ❏ Optical dri ve (Section 5 .7) ❏ K eyboard (Secti on 5.
Rem oval a nd Re p la ce m en t P ro ce du res Maintenance and S ervi ce Guide 5–33 2. Slide the processor release le ver to the right 1 until it disengages from the clip on the back of the processor socket. 3. Lift the le ver up and swing it to the back 2 until it is in an upright position.
5–34 Maintenance and Ser vi ce Guide Remo val and Replacement Procedur es 5 . 1 6 SD C ard Slot/Infrared Module 1. Prepare the noteboo k for disassembly (Section 5.3) and remov e the follo wing components: ❏ Optical dri ve (Section 5 .7) ❏ K eyboard (Secti on 5.
Rem oval a nd Re p la ce m en t P ro ce du res Maintenance and S ervi ce Guide 5–35 2. Disconnect the SD Card slot/infrared module cable 1 from the LIF connector on the module. ✎ The SD Card slot/infrared module cable is included with the SD Card slot/infrared module.
5–3 6 Maintenance and Service Guide Remo val and Replacement Procedur es 5. 1 7 S p e a ke r s ✎ The left and righ t speakers are included with the base enclosure, spare part number 344883 -001. 1. Prepare the noteboo k for disassembly (Section 5.
Rem oval a nd Re p la ce m en t P ro ce du res Maintenance and S ervi ce Guide 5–3 7 2. Remov e the left speaker from the notebook 1 . 3. Remove the three PM2.5×5.0 screws 2 that secure the right speaker to the notebook. 4. Remov e the right speaker 3 .
Maintenance and S ervi ce Guide 6–1 6 Specifications This chapter provides physical and performan ce specifications. T able 6-1 Notebook Dimensions Height Width Depth 56.38 cm 333.45 cm 477.62 cm 1.85 in 10.94 in 15.67 in We i g h t (varies by configuration) 4.
6–2 Mainten ance and Service Guide Spe cifica tion s Altitude (unpressurized) Operating (14.7 to 10.1 psia) Nonoperating (14.7 to 4.4 psia) 0 to 3,048 m 0 to 9,144 m 0 to 10,000 ft 0 to 30,000 ft Shock Operating Nonoperating 10 G, 11 ms, half-sine 60 G, 11 ms, half-sine Vibration Operating Nonoperating 0.
Spe cifica tion s Maintenance and S ervi ce Guide 6–3 T able 6-2 15.4-inch, Wide SXGA+, TFT Displa y Dimensions Height Width Diagonal 20.7 cm 33.1 cm 39.1 cm 8.1 in 13.0 in 15.4 in Number of colors up to 16.8 million Contrast ratio 200 :1 Brightness 180 nits typical Pixel resolu tion Pitch Fo r m a t Configuration 0.
6–4 Mainten ance and Service Guide Spe cifica tion s T able 6-3 15.4-inch, Wide XGA+, TFT Displa y Dimensions Height Width Diagonal 20.7 cm 33.1 cm 39.1 cm 8.1 in 13.0 in 15.4 in Number of colors up to 16.8 million Contrast ratio 200 :1 Brightness 180 nits typical Pixel resolu tion Pitch Fo r m a t Configuration 0.
Spe cifica tion s Maintenance and S ervi ce Guide 6–5 T able 6-4 Hard Drives 80-GB 60-GB (5400- rpm) 60-GB (4200- rpm) 40-GB User capac ity per drive 1 80 GB 60 GB 40 GB 30 GB Dimensions Height Width We ig ht 9.5 mm 70 mm 99 g 9.5 mm 70 mm 102 g 9.5 mm 70 mm 99 g 9.
6–6 Mainten ance and Service Guide Spe cifica tion s Ta b l e 6 - 5 External A C Adapter We i g h t .304 kg 0.67 lb Pow e r s u p p l y Rated input voltage Rated input current Rated frequency 100 to 240 V AC RMS 1.7 A RMS 47 to 63 Hz Ta b l e 6 - 6 12-cell, Li-Ion Battery P ack Dimensions Height Width Depth We ig ht 13.
Spe cifica tion s Maintenance and S ervi ce Guide 6–7 T able 6-7 24X D VD/CD-R W Drive Applicable disk DV D - 5 , DV D - 9 , DV D - 1 0 CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Bridge Center hole diameter 1.
6–8 Mainten ance and Service Guide Spe cifica tion s T able 6-8 24X CD-R W Drive Applicable disk DV D - 5 , DV D - 9 , DV D - 1 0 CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Bridge Center hole diameter 1.
Spe cifica tion s Maintenance and S ervi ce Guide 6–9 T able 6-9 8X D VD-ROM Drive Applicable disk DV D - 5 , DV D - 9 , DV D - 1 0 CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Bridge Center hole diameter 1.
6–10 Maintenance and Ser vi ce Guide Spe cifica tion s T able 6-10 24X CD-R OM Drive Applicable disk DV D - 5 , DV D - 9 , DV D - 1 0 CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Bridge Center hole diameter 1.
Spe cifica tion s Maintenance and S ervi ce Guide 6–11 T able 6-11 System DMA Hard ware DMA System Function DMA0 Av ailable f or audi o DMA1* Entertain ment audio (default; alter nate = DMA0, DMA3, .
6–12 Maintenance and Ser vi ce Guide Spe cifica tion s T able 6-12 System Interrupts Hard ware IRQ System Function IRQ0 System time r IRQ1 K eyboard controller IRQ2 Cascaded IRQ3 COM2 IRQ4 COM1 IRQ5.
Spe cifica tion s Maintenance and S ervi ce Guide 6–13 T able 6-13 System I/O Addresses I/O Address (hex) System Functi on (shipping configur ation) 000 - 00F DMA controller no .
6–14 Maintenance and Ser vi ce Guide Spe cifica tion s I/O Address (hex) System Functi on (shipping configur ation) 0A2 - 0BF Unused 0C0 - 0DF DMA controller no .
Spe cifica tion s Maintenance and S ervi ce Guide 6–15 I/O Address (hex) System Functi on (shipping configur ation) 2F0 - 2F7 Unused 2F8 - 2FF Infrared por t 300 - 31F Unused 320 - 36F Unused 370 - .
6–16 Maintenance and Ser vi ce Guide Spe cifica tion s T able 6-14 System Memory Map Size Memory Address System Function 640 KB 00000000-0009FFFF Base memor y 128 KB 000A0000-000BFFFF Video memor y .
Maintenance and S ervi ce Guide A–1 A Con necto r P in Ass ignme nts Ta b l e A - 1 RJ-45 Network Interface Pin Signal Pin Signal 1 T ransmit + 5 Unused 2 T ransmit – 6 Re ceive – 3 Receive + 7 Unused 4 Unused 8 Unused 333621-001.
A–2 Maintenance a nd Service Guide Connec tor P in Assignments Ta b l e A - 2 RJ-11 Modem Pin Signal Pin Signal 1 Unused 4 Unused 2T i p 5U n u s e d 3 Ring 6 Unused Ta b l e A - 3 Universal Se rial Bus Pin Signal Pin Signal 1 +5 VDC 3 Da ta + 2 Data – 4 Ground 333621-001.
Connec tor P in Assignments Maintenance and S ervi ce Guide A–3 Ta b l e A - 4 S-Video Pin Signal Pin Signal 1 Ground (Y) 3 Y -Lumi nance (Intensity) 2 Ground (C) 4 C-Chrominance (Colo r) Ta b l e A.
A–4 Maintenance a nd Service Guide Connec tor P in Assignments Ta b l e A - 6 A udio Line-Out Pin Signal Pin Signal 1 Audio out 2 Ground Ta b l e A - 7 Micr ophone Pin Signal Pin Signal 1 Audio in 2 Ground 333621-001.
Connec tor P in Assignments Maintenance and S ervi ce Guide A–5 Ta b l e A - 8 Pa r a l l e l Pin Signal Pin Signal 1 Strobe 14 A uto linefeed 2 Data bit 0 15 Error 3 Data bit 1 16 Initialize paper .
Maintenance and S ervi ce Guide B–1 B P o w er Cord Set Requiremen ts 3-Con duc tor P o w er C ord Set The wide range inpu t feature of the notebook permits it to operate from any line v oltage from 100 to 120 or 220 to 240 v olts A C.
B–2 Mainten ance and Service Guide P ow er Cord Set Requir ements Coun tr y-S pec ific Requ iremen ts 3-Conductor P ower Cor d Set Requirements Country Accredited Agency Applicable Note Number A ust.
P ow er Cord Set R equirements Maintenance and S ervi ce Guide B–3 United Kingdom BSI 1 United States UL 2 Notes 1. The flexible cord m ust be <HAR> T ype HO5VV -F , 3-co nductor , 1.
Maintenance and S ervi ce Guide C–1 C Sc re w Li sting This appendix provides specif i cation and reference information for the scre ws used in the notebo ok. All scre ws listed in this appendix are av ailable in the Mis cellaneous Scre w Kit, spare part number 344850-001.
C–2 Maintenance an d Service Guide Scre w List ing Phillips M2 . 5×4. 0 Sc re w Locati ons Ta b l e C - 1 Phillips PM2.5×4.0 Screw Color Qty . Length Thread Head Width Black 6 4.0 mm 2.5 mm 5.0 mm Where used: 1 F our screws that secure the hard drive cov er to the noteb ook (documented in Section 5.
Screw Li s t i ng Maintenance and S ervi ce Guide C–3 Phillips M2 .5 ×5 . 0 Sc r ew L ocations Ta b l e C - 2 Phillips PM2.5×5.0 Screw Color Qty . Length Thread Head Width Black 18 5.0 mm 2.5 mm 5.0 mm Where used: Eight screws that secure the f an cover to the notebook (documented in Section 5.
C–4 Maintenance an d Service Guide Scre w List ing Phillips M2 .5 ×5 . 0 Sc r ew L ocations Ta b l e C - 2 Phillips PM2.5×5.0 Screw (Continued) Color Qty .
Screw Li s t i ng Maintenance and S ervi ce Guide C–5 Phillips M2 .5 ×5 . 0 Sc r ew L ocations Ta b l e C - 2 Phillips PM2.5×5.0 Screw (Continued) Color Qty . Length Thread Head Width Black 18 5.0 mm 2.5 mm 5.0 mm Where used: 1 Three screws that secure the top co ver to the notebook in the batter y bay (documented in Section 5.
C–6 Maintenance an d Service Guide Scre w List ing Phillips M2 .5 ×5 . 0 Sc r ew L ocations Ta b l e C - 2 Phillips PM2.5×5.0 Screw (Continued) Color Qty . Length Thread Head Width Black 18 5.0 mm 2.5 mm 5.0 mm Where used: Three screws that secure the right speaker to the notebook (documented in Section 5.
Screw Li s t i ng Maintenance and S ervi ce Guide C–7 Phillips M2 . 5×8. 0 Sc re w Locati ons Ta b l e C - 3 Phillips PM2.5×8.0 Screw Color Qty . Length Thread Head Width Black 26 8.0 mm 2.5 mm 5.0 mm Where used: 1 One screw that secures the optical dr ive to the notebook in the batter y bay (documented in Section 5.
C–8 Maintenance an d Service Guide Scre w List ing Phillips M2 . 5×8. 0 Sc re w Locati ons Ta b l e C - 3 Phillips PM2.5×8.0 Screw (Continued) Color Qty . Length Thread Head Width Black 26 8.0 mm 2.5 mm 5.0 mm Where used: 1 Six screws that secure the ke ybo ard cov er to the notebook (documented in Section 5.
Screw Li s t i ng Maintenance and S ervi ce Guide C–9 Phillips M2 . 5×8. 0 Scr ew L ocation Ta b l e C - 3 Phillips PM2.5×8.0 Screw (Continued) Color Qty . Length Thread Head Width Black 26 8.0 mm 2.5 mm 5.0 mm Where used: T wo screws that secure the display assemb ly to the notebook (documented in Section 5.
C–10 Maintenance and Ser vice Guide Scre w List ing Phillips M2 . 5×8. 0 Sc re w Locati ons Ta b l e C - 3 Phillips PM2.5×8.0 Screw (Continued) Color Qty . Length Thread Head Width Black 26 8.0 mm 2.5 mm 5.0 mm Where used: Three screws that secure the top cov er to the notebook (documented in Section 5.
Screw Li s t i ng Maintenance and S ervi ce Guide C– 11 Phillips M2 . 5×8. 0 Scr ew L ocation Ta b l e C - 3 Phillips PM2.5×8.0 Screw (Continued) Color Qty . Length Thread Head Width Black 26 8.0 mm 2.5 mm 5.0 mm Where used: Five scre ws that secure the system board to the notebook (documented in Section 5.
C–12 Maintenance and Ser vice Guide Scre w List ing Phillips M2 . 5×8. 0 Sc re w Locati ons Ta b l e C - 3 Phillips PM2.5×8.0 Screw (Continued) Color Qty . Length Thread Head Width Black 26 8.0 mm 2.5 mm 5.0 mm Where used: Three screws that secure the SD Card slot/infrared module to the notebook (documented in Section 5.
Screw Li s t i ng Maintenance and S ervi ce Guide C– 13 Slotted M1. 5×10.0 Sh oulder Sc re w Locati ons Ta b l e C - 4 Slotted M1.5×10.0 Shoulder Scre w Color Qty . Length Thread Head Width Silver 2 10.0 mm 1.5 mm 3.0 mm Where used: T wo screws that secure the top cov er to the noteboo k (documented in Section 5.
C–14 Maintenance and Ser vice Guide Scre w List ing Phillips M2 . 5×3 . 0 Sc r e w Locati on Ta b l e C - 5 HM5.0×8.5 Standoff Color Qty . Length Thread Head Width Silver 4 8.5 mm 2.5 mm 5.0 mm Where used: F our standoffs that secure the system board to the note book (documented in Section 5.
Screw Li s t i ng Maintenance and S ervi ce Guide C– 15 Phillips M2 .5 ×15 . 0 Sc r ew L ocation Ta b l e C - 6 PM1.5×12.0 Spring-Loaded Shoulder Scre w Color Qty . Length Thread Head Width Silver 4 12.0 mm 1.5 mm 6.5 mm Where used: F our screws that secure the heat sink to the system board (documented in Section 5.
C–16 Maintenance and Ser vice Guide Scre w List ing Phillips M1. 5×4. 0 Scr ew L ocations Ta b l e C - 7 Phillips PM1.5×4.0 Screw Color Qty . Length Thread Head Width Black 6 4.0 mm 1.5 mm 3.5 mm Where used: Six scre ws that secure the f ans to the heat sink (documented in Secti on 5.
Maintenance and S ervi ce Guide Index–1 Ind e x 1394 connector 1–11 A AC adapter spare part numbers 3–11 specifications 6–6 applications key 1–13 audio line-out jack location 1–11 pin assi.
Index–2 Maintenance and Ser vice Guide Index connector pin assignments audio line-out jack A–4 external monitor connector A–3 microphone jack A–4 modem jack A–2 monitor connector A–3 netwo.
Inde x Maintenance and S ervi ce Guide Index–3 H hard drive illustrated 3–10 OS loading problems 2–20 removal 5–5 spare part numbers 3–7 , 3–10 , 5–5 specifications 6–5 hard drive bay .
Index–4 Maintenance and Ser vice Guide Index Miscellaneous Plastics Kit components 3–3 , 3–8 spare part number 3–3 , 3– 8 models 1–2 modem jack, pin assign ments A–2 troubleshooting 2–.
Inde x Maintenance and S ervi ce Guide Index–5 replacement preliminaries 4– 1 procedures 5–1 right side compone nts 1–8 , 1–10 RJ-11 telephone jack location 1–10 pin assignments A–2 RJ-4.
Index–6 Maintenance and Ser vice Guide Index troubleshooting audio 2–25 Computer Setup 2–2 Diagnostics for Windows 2–7 expansion base 2–18 flowcharts 2–10 keyboard 2–28 modem 2–30 netw.
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Wenn Sie aber schon HP (Hewlett-Packard) ZD7000 besitzen, und noch keine Gelegenheit dazu hatten, die Bedienungsanleitung zu lesen, sollten Sie es aufgrund der oben beschriebenen Gründe machen. Sie erfahren dann, ob Sie die zugänglichen Funktionen richtig genutzt haben, aber auch, ob Sie keine Fehler begangen haben, die den Nutzungszeitraum von HP (Hewlett-Packard) ZD7000 verkürzen könnten.
Jedoch ist die eine der wichtigsten Rollen, die eine Bedienungsanleitung für den Nutzer spielt, die Hilfe bei der Lösung von Problemen mit HP (Hewlett-Packard) ZD7000. Sie finden dort fast immer Troubleshooting, also die am häufigsten auftauchenden Störungen und Mängel bei HP (Hewlett-Packard) ZD7000 gemeinsam mit Hinweisen bezüglich der Arten ihrer Lösung. Sogar wenn es Ihnen nicht gelingen sollte das Problem alleine zu bewältigen, die Anleitung zeigt Ihnen die weitere Vorgehensweise – den Kontakt zur Kundenberatung oder dem naheliegenden Service.
