Benutzeranleitung / Produktwartung nw8440 des Produzenten HP (Hewlett-Packard)
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Main tenan ce and Ser vice Gu id e HP C ompaq n w8 440 Noteboo k P C HP C ompaq nc8 4 30 Notebook P C HP C ompaq nx8 4 20 Notebook P C Doc ument P ar t Number: 417 7 90 -001 June 2006 This guide is a troubleshooting reference used for maintaining and servicing the computer .
© Copyright 2006 He wlett-Packard De velopment Company , L.P . Microsoft and W indo ws are U.S. re gistered trademarks of Microsoft Corporation. Intel and Core are tradem arks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.
Maintenance and S ervi ce Guide iii Cont en ts 1 Product Description 1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Resetting the Computer . . . . . . . . . . . . . . . . . . . . . . . 1–4 1.3 Power Management .
i v Maintenance and S ervi ce Guide Cont ent s 3 Illustrated Parts Catalog 3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1 3.2 Computer Major Components . . . . . . . . . . . . . . . . . . 3–2 3.3 Plastics Kit . . . . . .
Cont ent s Maintenance and S ervi ce Guide v 5 Removal and Replacement Procedures 5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2 5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3 5.3 Preparing the Computer for Disassembly .
v i Maintenance and S ervi ce Guide Cont ent s 6 Specifications A Screw Listing B Software Backup and Recovery C Display Component Recycling D Connector Pin Assignments E Power Cord Set Requirements I.
Maintenance and S ervi ce Guide 1–1 1 Product D esc ription The HP Compaq nw8440 Notebook PC, HP Compaq nc8430 Notebook PC, and HP Compaq nx8420 Notebook PC of fer adv anced modularity , Intel® Core™ Duo processors, and extensi ve multimedia support.
1–2 Maintenance and Servi ce Gui de Product Description 1.1 F e a t u r e s ■ The follo wing processors, v arying b y computer model: ❏ Intel Core Duo T2600 (2.17-GHz) ❏ Intel Core Duo T2500 (2.00-GHz) ❏ Intel Core Duo T2400 (1.83-GHz) ❏ Intel Core Duo T2300 (1.
Product Description Maintenance and S ervi ce Guide 1–3 ■ Integrated wireless support for Mini Card IEEE 802.11a/b/g or 802.11b/g W ireless LAN (WLAN) device ■ Support for one T ype I or T ype I.
1–4 Maintenance and Servi ce Gui de Product Description 1 .2 Reset tin g t he C omp uter If the computer you are servicing has an unkno wn password, follo w the steps belo w to reset the password.
Product Description Maintenance and S ervi ce Guide 1–5 1. 3 P o w e r M a n a g e m e n t The computer comes with po wer management features that extend battery operating time and conserv e po wer .
1–6 Maintenance and Servi ce Gui de Product Description 1 .4 External C ompon ents The external components on the front of the computer are sho wn belo w and described in T able 1-1.
Product Description Maintenance and S ervi ce Guide 1–7 3 Batter y light ■ Amber : A battery is charging. ■ Green: A batter y is close to full charge capacity . ■ Blinking amber : A battery that is the only av ailable power source has reached a low-battery condition.
1–8 Maintenance and Servi ce Gui de Product Description The external components on the right side of the computer are sho wn belo w and described in T able 1-2.
Product Description Maintenance and S ervi ce Guide 1–9 The external components on the rear panel of the computer are sho wn belo w and described in T able 1-3. Rea r P an e l Co mp o ne n t s T able 1-3 Rear P anel Components Item Component Function 1 Batter y ba y Holds a batter y .
1–10 Maintenance and Serv ice Gui de Product Description The external components on the left side of the computer are sho wn belo w and described in T able 1-4. Left-Side Component s Ta b l e 1 - 4 Left-Side Components Item Component Function 1 Security cable slot Attaches an op tional security cable to the computer .
Product Description Maintenance and S ervi ce Guide 1–11 5 Exhaust vent Provides airflo w to cool internal components. Ä T o pre v ent ov erheating, do not obstruct vents .
1–12 Maintenance and Serv ice Gui de Product Description The standard ke yboard components of the computer are sho wn belo w and described in T able 1-5.
Product Description Maintenance and S ervi ce Guide 1–13 T able 1-5 Standard K e yboar d Components Item Component Function 1 f1 to f12 ke ys (12) P erform system and application tasks. When combined with the fn key , seve ra l ke ys and b uttons perf orm additional tasks as hotke ys.
1–14 Maintenance and Serv ice Gui de Product Description The computer top components are sho wn belo w and described in T able 1-6. T op Componen ts, P a rt 1.
Product Description Maintenance and S ervi ce Guide 1–15 T able 1-6 T op Components Item Component Function 1 P ower b utton When the computer is: ■ Off , press to turn on the computer . ■ On, briefly press to initiate hiber nation. ■ In standby , briefly press to resume from standby .
1–16 Maintenance and Serv ice Gui de Product Description The computer top components are sho wn belo w and described in T able 1-7. T op Componen ts, P a rt 2.
Product Description Maintenance and S ervi ce Guide 1–17 T able 1-7 T op Components Item Component Function 1 Displa y lid s witch ■ If the computer is closed while on, turns off the displa y . ■ If the computer is opened while in standby , turns on the computer (resumes from standby).
1–18 Maintenance and Serv ice Gui de Product Description The external components on the bottom of the computer are sho wn belo w and described in T able 1-8.
Product Description Maintenance and S ervi ce Guide 1–19 Ta b l e 1 - 8 Bottom Components Item Component Function 1 Batter y ba y Holds the batter y . 2 Batter y release latches (2) Secur e the batter y in the batter y bay . 3 Accessor y batter y connector Connects an optional HP Ultra-Capacity Batter y or HP Extended Lif e Battery .
1–20 Maintenance and Serv ice Gui de Product Description 1. 5 D e s i g n O v e r v i e w This section presents a design ov ervie w of ke y parts and features of the computer . Refer to Chapter 3, “Illustrated Parts Catalog, ” to identify replacement parts, and Chapter 5, “Remov al and Replacement Procedures, ” for disassembly steps.
Maintenance and S ervi ce Guide 2–1 2 T roubl eshooting Å W ARN IN G: Only au thor i z ed technic ians trained b y HP should r epair this equipment . All trouble shooting and r epair pr ocedur es ar e detailed to allo w only su bass embly-/module-lev el r epair .
2–2 Maintenance and Servi ce Gui de T rouble shooting 2. Select the Main , Security , Advanced , or T ools menu. 3. T o close Computer Setup and restart the computer: ❏ Select Exit > Exit Sa ving Changes , and then press enter . – or – ❏ Select Exit > Exit Discarding Changes , and then press enter .
T rouble shooting Maintenance and S ervi ce Guide 2–3 Selectin g from the Securit y Menu Ta b l e 2 - 2 Security Menu Select T o Do This Administrator P assword Enter , chan ge, or delete an Administrator pass word. P ower-on P assword Enter , change, or delete a power-on pass word.
2–4 Maintenance and Servi ce Gui de T rouble shooting Selec ting from the Adv anced Menu Selectin g from the T ools Menu Ta b l e 2 - 3 Adv anced Menu Select T o Do This Language Change the Comp uter Setup language.
T rouble shooting Maintenance and S ervi ce Guide 2–5 2.2 T roubleshooting Flo wch arts Ta b l e 2 - 5 T roubleshooting Flo wch arts Over view Flowchart Description 2.1 “Flowchart 2.1—Initial T roubleshooting” 2.2 “Flowchart 2.2—No Po wer , P ar t 1” 2.
2–6 Maintenance and Servi ce Gui de T rouble shooting Flowchart Description 2.14 “Flowchart 2.14—No OS Loading, Optical Dr ive” 2.15 “Flowchart 2.15—No Audio , Part 1” 2.16 “Flowchart 2.16—No Audio , Part 2” 2.17 “Flowchart 2.17—Nonfunctioning Device” 2.
T rouble shooting Maintenance and S ervi ce Guide 2–7 Flo wc h art 2. 1—Initial T roubleshootin g Connecting to network or modem? Begin troubleshooting. Is there power? Is the OS loading? Is there video? (no boot) Is there sound? Beeps, LEDs, or error messages? Keyboard/ pointing device working? Go to “Flowchart 2.
2–8 Maintenance and Servi ce Gui de T rouble shooting Flo wc h art 2.2—N o P ow er , P ar t 1 1. Reset the power cables in the docking device and at the AC outlet. 2. Be sure the AC power source is active. 3. Be sure that the power strip is working.
T rouble shooting Maintenance and S ervi ce Guide 2–9 Flo wchar t 2.3—No P ow er , P art 2 Continued from “Flowchart 2.2—No P ower , Pa r t 1 . ” Visually check for debris in batter y socket and clean if necessary . Done N Y Po we r o n? Check battery by recharging it, moving it to another computer , or replacing it.
2–10 Maintenance and Serv ice Gui de T rouble shooting Flo wc h art 2.4—N o P ow er , P ar t 3 Continued from “Flowchart 2.3—No P ower , Pa r t 2 . ” Reseat AC adapter in computer and at pow er sou rce . Internal or external AC adapter? Done Done Done Done Po we r o n? Pow e r o n? Po we r o n? Plug directly into AC outlet.
T rouble shooting Maintenance and S ervi ce Guide 2–11 Flowc ha r t 2.5— No P ow er , P art 4 Y N Continued from “Flowchart 2.4—No P ow er , Pa r t 3 . ” Reseat loose components and boards and replace damaged items. Open computer . Loose or damaged parts? Y Close computer and retest.
2–12 Maintenance and Serv ice Gui de T rouble shooting Flo wc h art 2.6—N o Video, P art 1 A N Stand-alone or docking device? No video. Replace the following one at a time. T est after each replacement. 1. Cable between computer and computer display (if applicable) 2.
T rouble shooting Maintenance and S ervi ce Guide 2–13 Flo wc h art 2.7—N o Video, P art 2 Y N Continued from “Flowchart 2.6—No Video , Pa r t 1 .
2–14 Maintenance and Serv ice Gui de T rouble shooting F l o wch a rt 2. 8 — No n f u n cti on i ng Do ck i ng D e v ice (if applic able) Y N Reset power cord in docking device and power outlet. N T est replacement docking device with new computer .
T rouble shooting Maintenance and S ervi ce Guide 2–15 Flo wc h art 2.9—N o Opera ting Sy s tem (OS) Loading No OS loading from hard drive, go to “Flowchart 2.10—No OS Loading, Hard Drive, P ar t 1. ” Reset power cord in docking device and power outlet.
2–16 Maintenance and Serv ice Gui de T rouble shooting Flo wchar t 2. 1 0—No OS Loa ding , H ard Driv e, Pa r t 1 Go to “Flowchart 2.17—Nonfunctioning Device . ” Y Done N OS not loading from hard drive. Nonsystem disk message? Go to “Flowchart 2.
T rouble shooting Maintenance and S ervi ce Guide 2–17 Flowc h ar t 2. 1 1 —N o OS Lo ad in g , H a rd Dr ive, Pa r t 2 Load OS using Operating System disc (if applicable). Continued from “Flowchart 2.10—No OS Loading, Hard Drive, P ar t 1. ” Reseat hard drive.
2–18 Maintenance and Serv ice Gui de T rouble shooting Flo wc h art 2. 1 2—No OS Loadin g, H ard Driv e, Pa r t 3 Y System files on hard drive? Continued from “Flowchart 2.11—No OS Loading, Hard Drive, P ar t 2. ” Clean virus. Done N Install OS and reboot.
T rouble shooting Maintenance and S ervi ce Guide 2–19 Flo wc h art 2. 1 3—No OS Loadin g, Disk et te Driv e Done Y N Reseat diskette drive. OS not loading from diskette drive. Done Y Y Y Y Y Y Y N N N N N N N OS loading? Nonsystem disk message? Bootable diskette in drive? Install bootable diskette and reboot computer .
2–20 Maintenance and Serv ice Gui de T rouble shooting Flo wchar t 2. 1 4—No OS Loading , O ptical Drive Y Done N Bootable disc in drive? Disc in drive? No OS loading from CD-ROM or DVD-ROM drive. Install bootable disc and reboot computer . Go to “Flowchart 2.
T rouble shooting Maintenance and S ervi ce Guide 2–21 Flo wch art 2. 1 5—No Audio, Part 1 No audio. N Computer in docking device (if applicable)? Internal audio? Audio? Done Undock Audio? Done T urn up audio internally or externally . Go to “Flowchart 2.
2–2 2 Maintenance and Serv ice Gui de T rouble shooting Flo wchar t 2. 1 6—N o Audio, P art 2 YN Continued from “Flowchart 2.15—No Audio , Pa r t 1 . ” Reload audio drivers. Audio driver in OS configured? Audio? Y Y Y N N N Correct drivers for application? Connect to external speaker .
T rouble shooting Maintenance and S ervi ce Guide 2–2 3 Flo wc h art 2. 1 7—Nonfun c tioning Dev ice Done Any physical device detected? Y N Unplug the nonfunctioning device from the computer and inspect cables and plugs for bent or broken pins or other damage.
2–2 4 Maintenance and Serv ice Gui de T rouble shooting Flo wc h art 2. 1 8—Nonfunc tioning K e yboard Y N OK? Keyboard not operating properly . External device works? Replace system board. Replace system board. Connect computer to good external keyboard.
T rouble shooting Maintenance and Se rvi ce Guide 2 –2 5 Flo wc h art 2. 1 9—Nonfunctionin g P oin ting De vice Y N OK? Pointing device not operating properly . External device works? Replace system board. Replace system board. Connect computer to good external pointing device.
2–2 6 Maintenance and Serv ice Gui de T rouble shooting Flo wc h art 2.20—N o Net w ork/Modem Conne ction Y Disconnect all power from the computer and open. No network or modem connection. N Done Digital line? Network or modem jack active? Replace jack or have jack activated.
Maintenance and S ervi ce Guide 3–1 3 I llustra ted P arts C a talog This chapter provides an illustrated parts breakdo wn and a reference for spare part numbers. 3. 1 S erial N umber Location When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer .
3–2 Maintenance and Servi ce Gui de Illustr ated P ar ts Catalog 3.2 Comp uter M ajor Com ponents Com pu ter Major Components.
Illustr ated P ar ts Catalog Maintenance and S ervi ce Guide 3–3 Ta b l e 3 - 1 Spare P arts: Computer Major Components Item Description Spare P art Number 1 Display assemb lies (include wireless antenna transceiv ers and cables) 15.4-inch, WUXGA 15.
3–4 Maintenance and Servi ce Gui de Illustr ated P ar ts Catalog Com pu ter Major Components.
Illustr ated P ar ts Catalog Maintenance and S ervi ce Guide 3–5 Ta b l e 3 - 1 Spare P arts: Computer Major Components (Continued) Item Description Spare P art Number 3 Ke yboar ds (Continued) K e .
3–6 Maintenance and Servi ce Gui de Illustr ated P ar ts Catalog Com pu ter Major Components.
Illustr ated P ar ts Catalog Maintenance and S ervi ce Guide 3–7 Ta b l e 3 - 1 Spare P arts: Computer Major Components (Continued) Item Description Spare P art Number 5 T op co vers (include speak .
3–8 Maintenance and Servi ce Gui de Illustr ated P ar ts Catalog Com pu ter Major Components.
Illustr ated P ar ts Catalog Maintenance and S ervi ce Guide 3–9 Ta b l e 3 - 1 Spare P arts: Computer Major Components (Continued) Item Description Spare P art Number 11 Mini Card modules 802.11b/g HS WLAN module fo r use in Nor th America 407253-001 802.
3–10 Maintenance and Serv ice Gui de Illustr ated P ar ts Catalog Com pu ter Major Components.
Illustr ated P ar ts Catalog Maintenance and S ervi ce Guide 3–11 Ta b l e 3 - 1 Spare P arts: Computer Major Components (Continued) Item Description Spare P art Number 11 Mini Card modules (Continued) 802.11a/b/g GL WLAN module f or use in the countries listed below .
3–12 Maintenance and Serv ice Gui de Illustr ated P ar ts Catalog Com pu ter Major Components.
Illustr ated P ar ts Catalog Maintenance and S ervi ce Guide 3–13 Ta b l e 3 - 1 Spare P arts: Computer Major Components (Continued) Item Description Spare P art Number 12 System board (includes R T.
3–14 Maintenance and Serv ice Gui de Illustr ated P ar ts Catalog Com pu ter Major Components.
Illustr ated P ar ts Catalog Maintenance and S ervi ce Guide 3–15 Ta b l e 3 - 1 Spare P arts: Computer Major Components (Continued) Item Description Spare P art Number 21 8-cell, 4.
3–16 Maintenance and Serv ice Gui de Illustr ated P ar ts Catalog 3. 3 Plasti c s Kit.
Illustr ated P ar ts Catalog Maintenance and S ervi ce Guide 3–17 T able 3-2 Plastics Kit Spare P art Number Information Item Description Spare P art Number Plastics Kit Includes: 417527-001 1 Memor.
3–18 Maintenance and Serv ice Gui de Illustr ated P ar ts Catalog 3.4 M a s s S t ora g e D e vic es.
Illustr ated P ar ts Catalog Maintenance and S ervi ce Guide 3–19 Ta b l e 3 - 3 Mass Storage Devices Spare P art Number Information Item Description Spare P art Number 1 Hard drives (include frame .
3–20 Maintenance and Serv ice Gui de Illustr ated P ar ts Catalog 3.5 Miscell aneous (N ot I llustrated) Ta b l e 3 - 4 Miscellaneous (Not Illustrated) Spare P art Information Description Spare P ar.
Illustr ated P ar ts Catalog Maintenance and S ervi ce Guide 3–21 P ower cor ds: F or use in the United States 246959-001 F or use in A ustralia 246959-011 F or use in Europe, the Middle East, and A.
3–2 2 Maintenance and Serv ice Gui de Illustr ated P ar ts Catalog 3.6 Sequen tial P ar t N umber Listin g Ta b l e 3 - 5 Sequential P art Number Listing Spare P art Number Description 246959-001 P .
Illustr ated P ar ts Catalog Maintenance and S ervi ce Guide 3–2 3 375198-001 5400-rpm, 80-GB hard drive f o r use in External MultiBay II and HP Docking Station 375557-001 2X Max D VD±RW and CD-R .
3–2 4 Maintenance and Serv ice Gui de Illustr ated P ar ts Catalog 407575-001 802.11a/b/g GL WLAN modu le f or use in the MOW1 countries listed below: Antigua & Barbuda Argentina A ustralia Baha.
Illustr ated P ar ts Catalog Maintenance and Se rvi ce Guide 3 –2 5 407575-003 802.11a/b/g GL WLAN modu le f or use in the RO W countries listed below: China Ecuador Haiti Honduras Pa k i s t a n Pe r u Qatar South K orea Uruguay V enezuela 407575-291 802.
3–2 6 Maintenance and Serv ice Gui de Illustr ated P ar ts Catalog 414042-001 1-DIMM, PC2-4200 , 1024 MB memory module 414044-001 1-DIMM, PC2-5300, 256 MB memory module 414045-001 1-DIMM, PC2-5300, .
Illustr ated P ar ts Catalog Maintenance and S ervi ce Guide 3–2 7 416411-001 15.4-inch, WXGA displa y assembly (includes wireless antenna transceiv ers and cables) 416412-001 15.4-inch, WSXGA+ disp la y assembly (includes wireless antenna transceiv ers and cables) 416413-001 15.
3–2 8 Maintenance and Se rvic e Guide Illustr ated P ar ts Catalog 416416-201 K eyboard with pointi ng stic k f or use in Brazil 416416-211 K eyboard with pointi ng stic k f or use in Hungary 416416.
Illustr ated P ar ts Catalog Maintenance and S ervi ce Guide 3–29 416417-111 K eyboard without pointing stic k f or use in Switzerland 416417-121 K eyboard without pointing stic k f or use in F renc.
3–30 Maintenance and Serv ice Gui de Illustr ated P ar ts Catalog 416421-001 90-w att A C adapter 417505-001 1-DIMM, PC2-4200 , 2048 MB memory module 417506-001 1-DIMM, PC2-5300 , 2048 MB memory mod.
Maintenance and S ervi ce Guide 4–1 4 Remo v al an d Repl acem ent Preliminaries This chapter provides essential information for proper and safe remov al and replacement service.
4–2 Maintenance and Servi ce Gui de Remo val and Replaceme nt Pr eliminar ie s 4.2 Ser vice Consi dera tions The follo wing sections include some of the considerations that you should keep in mind during disassembly and assembly procedures.
Remo val and Replace ment Pr eliminaries Maintenance and S ervi ce Guide 4–3 4. 3 P r e v enti ng Da mage to Re mo v able Dri v es Remov able driv es are fragile components that must be handled with care.
4–4 Maintenance and Servi ce Gui de Remo val and Replaceme nt Pr eliminar ie s 4.4 Pre v entin g Elec trostati c Dam ag e Many electronic components are sensiti ve to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensiti vity .
Remo val and Replace ment Pr eliminaries Maintenance and S ervi ce Guide 4–5 4.5 P ac k a ging an d T ranspor tin g Precautions Use the follo wing grounding precautions when packaging and transporting equipment: ■ T o av oid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes.
4–6 Maintenance and Servi ce Gui de Remo val and Replaceme nt Pr eliminar ie s 4.6 W orksta tion Precau tions Use the follo wing grounding precautions at workstations: ■ Cov er the workstation with appro ved static-shielding material (refer to T able 4-2, “Static-Shielding Materials” ).
Remo val and Replace ment Pr eliminaries Maintenance and S ervi ce Guide 4–7 4.7 Groundin g Eq uipm ent and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system.
4–8 Maintenance and Servi ce Gui de Remo val and Replaceme nt Pr eliminar ie s T able 4-1 shows ho w humidity affects the electrostatic voltage le vels generated b y dif ferent acti vities. T able 4-2 lists the shielding protection provided by antistatic bags and floor mats.
Maintenance and S ervi ce Guide 5–1 5 Remo v al an d Repl acem ent Procedur es This chapter provides remo v al and replacement procedures. There are as many as 72 scre ws and screw locks, in 14 dif ferent sizes and types, that may hav e to be remo ved, replaced, or loosened when servicing the computer .
5–2 Maintenance and Servi ce Gui de Remo val and Replaceme nt Pr ocedur es 5 . 1 Serial N umber Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the computer .
Re mo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–3 5 .2 Di sassembl y Sequence Chart Use the chart belo w to determine the section number to be referenced when removing computer components. Disassembl y Sequence Chart Section Description # of Screws Remo ved 5.
5–4 Maintenance and Servi ce Gui de Remo val and Replaceme nt Pr ocedur es Section Description # of Screws Remo ved 5.13 Internal Memor y Module 0 5.
Re mo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–5 5 .3 Preparing t h e Com pu ter for Disasse mbl y Before you begin an y remov al or installation procedures: 1.
5–6 Maintenance and Servi ce Gui de Remo val and Replaceme nt Pr ocedur es 5 .4 H ard Driv e 1. Prepare the computer for disassembly ( Section 5.3 ).
Re mo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–7 2. Loosen the two Phillips PM2.0×5.0 scre ws 1 that secure the hard dri ve co ver to the computer . 3. Lift the left side of the hard dri ve co ver 2 and swing it to the right.
5–8 Maintenance and Servi ce Gui de Remo val and Replaceme nt Pr ocedur es 5. Loosen the Phillips PM2.5×13.0 spring-loaded hard dri ve retention scre w 1 . 6. Grasp the mylar tab 2 on the left side of the hard dri ve and slide the hard dri ve to the right 3 to disconnect it from the system board.
Re mo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–9 8. Remov e the four Phillips PM3.0×3.0 scre ws 1 that secure the hard dri ve frame to the hard dri ve.
5–10 Maintenance and Serv ice Gui de Remo val and Replaceme nt Pr ocedur es 5. 5 C o m p u t e r F e e t The computer feet are adhesi ve-back ed rubber pads.
Re mo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–11 5 .6 O ptical Driv e 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Position the computer with the left side to ward you. 3. Remov e the T orx8 T8M2.5×4.0 screw 1 that secures the optical dri ve to the computer .
5–12 Maintenance and Serv ice Gui de Remo val and Replaceme nt Pr ocedur es 6. If it is necessary to replace the optical dri ve brack et, remov e the two Phillips PM2.0×3.0 scre ws 1 that secure the bracket to the optical dri ve. 7. Remov e the optical dri v e bracket 2 .
Re mo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–13 5 .7 External Memor y Module 1. Prepare the computer for disassembly (refer to Section 5.
5–14 Maintenance and Serv ice Gui de Remo val and Replaceme nt Pr ocedur es 3. Loosen the Phillips PM2.0×4.0 scre w 1 that secures the memory module compartment cov er to the computer . 4. Lift the right side of the cov er 2 and swing it up and to the left.
Re mo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–15 6. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The side of the module opposite the socket rises aw ay from the computer .
5–16 Maintenance and Serv ice Gui de Remo val and Replaceme nt Pr ocedur es 5 .8 Blu etooth Modul e 1. Prepare the computer for disassembly (refer to Section 5.3 ). 2. Position the computer with the right side to ward you. 3. Loosen the Phillips PM1.
Re mo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–17 6. Remov e the two Phillips PM1.5×3.0 scre ws 1 that secure the Bluetooth module to the Bluetooth module cov er . 7. Remov e the Bluetooth module 2 from the cov er . 8. Disconnect the Bluetooth module cable 3 from the module.
5–18 Maintenance and Serv ice Gui de Remo val and Replaceme nt Pr ocedur es 5. 9 Ke yb o a rd Ke yboar d Spare P art Number Information K e yboards with pointing stick f or use in: Belgium Brazil Th.
Re mo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–19 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Position the computer with the front to ward you.
5–20 Maintenance and Serv ice Gui de Remo val and Replaceme nt Pr ocedur es 3. Remov e the two T orx8 T8M2.5×1 0.0 scre ws that secure the ke yboard to the computer .
Re mo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–21 4. T urn the computer display side up with the front tow ard you. 5. Open the computer as far as possible.
5–2 2 Maintenance and Serv ice Gui de Remo val and Replaceme nt Pr ocedur es 8. Release the zero insertion force (ZIF) connector 1 to which the ke yboard cable is connected and disconnect the ke yboard cable 2 from the system board. ✎ Step 9 applies to models with keyboards with pointing sticks.
Re mo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–2 3 5. 1 0 Fa n A s s e m b l y 1. Prepare the computer for disassembly ( Section 5.
5–2 4 Maintenance and Serv ice Gui de Remo val and Replaceme nt Pr ocedur es 3. Disconnect the fan cable 1 from the system board. ✎ The follo wing scre ws should be remov ed, then installed, in the 1, 2, 3, 4 sequence stamped on the fan assembly .
Re mo val and R eplacement Pr ocedur es Maintenance and Se rvi ce Guide 5 –2 5 ✎ The thermal paste should be thoroughly cleaned from the surfaces of the video board 1 and video heat sink 2 each time the fan assembly is remo ved. Thermal paste is included with all fan assembly and system board spare part kits.
5–2 6 Maintenance and Serv ice Gui de Remo val and Replaceme nt Pr ocedur es ✎ The follo wing scre ws should be remov ed, then installed, in the 1, 2, 3, 4 sequence stamped on the thermal plate. 6. Remov e the four T orx8 T8M2.5×6.0 screws 1 that secure the thermal plate to the computer .
Re mo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–2 7 ✎ The thermal paste should be thoroughly cleaned from the surfaces of the thermal plate 1 and video board 2 each time the thermal plate is remov ed. Replac ing the Thermal P aste Re verse the abo v e procedure to install the fan assembly and thermal plate.
5–2 8 Maintenance and Se rvic e Guide Remo val and Replaceme nt Pr ocedur es 5 . 1 1 Hea t Sink 1. Prepare the computer for disassembly ( Section 5.3 ).
Re mo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–29 ✎ The follo wing scre ws should be loosened and installed in the 1, 2, 3, 4 sequence stamped on the heat sink. 4. Loosen the four Phillips PM2.5×8.0 shoulder scre ws 1 that secure the heat sink to the computer .
5–30 Maintenance and Serv ice Gui de Remo val and Replaceme nt Pr ocedur es ✎ The thermal paste should be thoroughly cleaned from the surfaces of the heat sink 1 and processor 2 each time the heat sink is remov ed. Thermal paste is included with all heat sink and processor spare part kits.
Re mo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–31 5. 1 2 P ro c e s s o r 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the follo wing components: a. K eyboard ( Section 5.9 ) b . Fan assembly ( Section 5.
5–3 2 Maintenance and Serv ice Gui de Remo val and Replaceme nt Pr ocedur es 2. Use a flat-bladed scre wdri ver to turn the processor locking scre w 1 one-quarter turn counterclockwise until you hear ac l i c k . 3. Lift the processor 2 straight up and remov e it .
Re mo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–33 5 . 1 3 Internal M emor y Module 1. Prepare the computer for disassembly ( Section 5.
5–34 Maintenance and Serv ice Gui de Remo val and Replaceme nt Pr ocedur es 3. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module board. (The side of the module opposite the socket rises a way from the computer .
Re mo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–35 5. 1 4 RTC B a t t e r y ✎ The R TC battery is included in the Plastics Kit, spare part number 417527-001. 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Release the ke yboard ( Section 5.
5–3 6 Maintenance and Se rvic e Guide Remo val and Replaceme nt Pr ocedur es 5. 1 5 T o u c h Pa d 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the ke yboard ( Section 5.9 ). 3. T urn the computer upside down with the front to ward you.
Re mo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–3 7 5. T urn the computer display-side up with the front towa rd you. 6. Open the computer as far as possible. 7. Lift up on the rear edge of the T ouchPad 1 until it disengages from the computer .
5–38 Maintenance and Serv ice Gui de Remo val and Replaceme nt Pr ocedur es 9. Disconnect the T ouchPad cable 1 from the system board. 10. Remov e the T ouchPad 2 .
Re mo val and R eplacement Pr ocedur es Maintenance and Se rvi ce Guide 5 –3 9 5. 1 6 M i n i C a r d M o d u l e Mini Card Module Spare P art Number Information 802.11 b/g HS WLAN module f or use in Nort h America 407253-001 802.11 b/g HS WLAN module f or use in the R O W countries listed below .
5–40 Maintenance and Serv ice Gui de Remo val and Replaceme nt Pr ocedur es 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the ke yboard ( Section 5.
Re mo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–41 4. Make note of which antenna cable is attached to which antenna clip on the Mini Ca rd module before disconnecting the cables, then disconnect the auxiliary and main antenna cables 1 from the Mini Card module.
5–4 2 Maintenance and Serv ice Gui de Remo val and Replaceme nt Pr ocedur es 5. 1 7 Sw i t c h C ove r ✎ Both switch cov er spare part kits include the LED board and LED board cable. 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the ke yboard ( Section 5.
Re mo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–43 5. T urn the computer display-side up with the front towa rd you. 6. Open the computer as far as possible. 7. Use a flat-bladed scre wdri ver to lift up the left and right hinge cov er sections of the switch cov er 1 to detach it from the computer .
5–44 Maintenance and Serv ice Gui de Remo val and Replaceme nt Pr ocedur es 9. Disconnect the LED board cable 1 from the system board. 10. Remov e the switch co ver 2 . Re mo v ing the S witc h C o v er Re verse the abo v e procedure to install the switch cov er .
Re mo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–45 5 . 1 8 Displa y Asse mbl y 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the follo wing components: a. K eyboard ( Section 5.9 ) b . Switch cov er ( Section 5.
5–46 Maintenance and Serv ice Gui de Remo val and Replaceme nt Pr ocedur es 2. Make note of which antenna cable is attached to which antenna clip on the Mini Ca rd module before disconnecting the cables, then disconnect the wireless antenna cables 1 from the Mini Card module.
Re mo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–4 7 5. Remov e the two T orx8 T8M2.5×10.0 scre ws 1 and the two Phillips PM2.
5–48 Maintenance and Serv ice Gui de Remo val and Replaceme nt Pr ocedur es 6. Position the computer with the rear panel to ward you. 7. Remov e the four T orx8 T8M2.5×10.0 screws 1 that secure the display assembly to the computer . 8. Lift the display assembly 2 straight up to remov e it.
Re mo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–4 9 5. 1 9 T o p C ove r 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the follo wing components: a. Hard dri ve ( Section 5.4 ) b . Optical dri ve ( Section 5.
5–50 Maintenance and Serv ice Gui de Remo val and Replaceme nt Pr ocedur es 3. Remov e the two rubber scre w covers 1 and the ele ven T orx8 T8M2.5×10.0 scre ws 2 that secure the top cov er to the computer . ✎ The rubber scre w cov ers are a v ailable in the Scre w Kit, spare part number 416419-001.
Re mo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–51 4. T urn the computer right-side up with the front towa rd you. 5. Disconnect the speaker cable 1 from the system board. ✎ Step 6 applies only to computer models with a fingerprint reader .
5–5 2 Maintenance and Serv ice Gui de Remo val and Replaceme nt Pr ocedur es 8. Lift the front edge of the top cov er 1 until it disengages from the base enclosure. 9. Lift the top cov er 2 straight up and remo ve it. Re mo v ing the T op Co ver Re verse the abo v e procedure to install the top cov er .
Re mo val and R eplacement Pr ocedur es Maintenance and Se rvi ce Guide 5–5 3 5 .20 Mod em Module 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the follo wing components: a. Hard dri ve ( Section 5.4 ) b . Optical dri ve ( Section 5.
5–54 Maintenance and Serv ice Gui de Remo val and Replaceme nt Pr ocedur es 2. Remov e the two Phillips PM2.5×4.0 scre ws 1 that secure the modem board to the system board. 3. Lift the right side of the modem module 2 to disconnect it from the system board.
Re mo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–5 5 5. 2 1 Sys t e m B o a r d ✎ When replacing the system board, be sure that the follo wing components are remov ed from the defecti v e system board and installed on the replacement system board: ■ Memory modules ( Section 5.
5–5 6 Maintenance and Se rvic e Guide Remo val and Replaceme nt Pr ocedur es 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the follo wing components: a. Hard dri ve ( Section 5.4 ) b . Optical dri ve ( Section 5.6 ) c. Bluetooth module ( Section 5.
Re mo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–5 7 3. Disconnect the follo wing cables from the system board: 1 Serial connector module cable 2 Modem cable 3 USB board cab.
5–5 8 Maintenance and Se rvic e Guide Remo val and Replaceme nt Pr ocedur es 4. Remov e the follo wing: 1 T wo T orx T8M2.5×6.0 screws 2 T wo T orx T8M2.
Re mo val and R eplacement Pr ocedur es Maintenance and Se rvi ce Guide 5–5 9 5. Remov e the modem cable 1 from the clip in the base enclosure. 6. Remov e the modem cable 2 from the clips in the system board. 7. Remov e the modem connector 3 from the clip in the base enclosure.
5–60 Maintenance and Serv ice Gui de Remo val and Replaceme nt Pr ocedur es 8. Flex the right side of the base enclosure 1 until the USB 2 , 1394 3 , and RJ-45 connectors 4 are clear of the base enclosure. 9. Lift the left side of the system board 5 until it rests at an angle.
Re mo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–61 10. Lift the front edge of the system board 1 until it rests at an angle. 11. Slide the system board 2 forward until the rear -right section of the system board 3 is clear of the scre w boss 4 on the system board frame.
5–6 2 Maintenance and Serv ice Gui de Remo val and Replaceme nt Pr ocedur es 5 .22 S y s tem Board Frame 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the follo wing components: a. Hard dri ve ( Section 5.4 ) b . Optical dri ve ( Section 5.
Re mo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–63 3. Remov e the two He x HM5.0×12.0 scre w locks 1 on each side of the serial connector . 4. Remov e the three T orx8 T8M2.5×6.0 screws 2 that secure the system board frame to the base enclosure.
5–64 Maintenance and Serv ice Gui de Remo val and Replaceme nt Pr ocedur es 8. If it is necessary to replace the modem cable, remov e the modem connector and cable 1 from the clips 2 in the system board frame. Re mo v ing the Modem Ca ble Re verse the abo v e procedures to install the system board frame.
Re mo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–65 5 .23 Serial C onnec tor Modul e 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the follo wing components: a. Hard dri ve ( Section 5.4 ) b . Optical dri ve ( Section 5.
5–66 Maintenance and Serv ice Gui de Remo val and Replaceme nt Pr ocedur es 3. Remov e the serial connector module cable 1 from the clips in the system board frame.
Re mo val and R eplacement Pr ocedur es Maintenance and S ervi ce Guide 5–6 7 5 .2 4 USB/Audio B oard 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the follo wing components: a. Hard dri ve ( Section 5.4 ) b . Optical dri ve ( Section 5.
5–6 8 Maintenance and Se rvic e Guide Remo val and Replaceme nt Pr ocedur es 3. Remov e the two T orx8 T8M2.5×4.0 scre ws 1 that secure the USB/audio board to the base enclosure. 4. Lift the left side of the USB/audio board 2 to disengage it from the base enclosure.
Maintenance and S ervi ce Guide 6–1 6 Spec ifica tions This chapter provides physical and performance specif ications. Ta b l e 6 - 1 Computer Dimensions Metric U .S. Height (front to back) Width Depth 2.8 to 3.3 cm 35.8 cm 25.9 cm 1.1 to 1.3 in 14.
6–2 Maintenance and Servi ce Gui de Spe cificat ion s Relative humidity (noncondensing) Operating Nonoperating 10% to 90% 5% to 95% 10% to 90% 5% to 95% Maximum altitude (unpressurized) Operating (14.
Spe cificat ion s Maintenance and S ervi ce Guide 6–3 Ta b l e 6 - 2 15.4-inch, WUXGA+WV A Dimensions Height Width Diagonal 20.7 cm 33.1 cm 39.1 cm 8.1 in 13.0 in 15.4 in Number of colors Up to 16.8 million Contrast ratio 200:1 Brightness 180 nits typical Pixel resolution Pitch Fo r m at Configuration 0.
6–4 Maintenance and Servi ce Gui de Spe cificat ion s Ta b l e 6 - 3 15.4-inch, WSXGA+WV A Dimensions Height Width Diagonal 20.7 cm 33.1 cm 39.1 cm 8.1 in 13.0 in 15.4 in Number of colors Up to 16.8 million Contrast ratio 200:1 Brightness 180 nits typical Pixel resolution Pitch Fo r m at Configuration 0.
Spe cificat ion s Maintenance and S ervi ce Guide 6–5 Ta b l e 6 - 4 15.4-inch, WXGA+WV A Dimensions Height Width Diagonal 20.7 cm 33.1 cm 39.1 cm 8.1 in 13.0 in 15.4 in Number of colors Up to 16.8 million Contrast ratio 200:1 Brightness 180 nits typical Pixel resolution Pitch Fo r m at Configuration 0.
6–6 Maintenance and Servi ce Gui de Spe cificat ion s Ta b l e 6 - 5 Hard Drives 120-GB* 100-GB* 80-GB* 60-GB* Dimensions Height Width We i g h t 9.5 mm 70 mm 99 g 9.
Spe cificat ion s Maintenance and S ervi ce Guide 6–7 Ta b l e 6 - 6 D VD±RW and CD-R W Double-La yer Combo Drive Applicable disc Read: DV D - R , DV D - R W, D VD-ROM (D VD-5, D VD-9, DV D - 1 0 ,.
6–8 Maintenance and Servi ce Gui de Spe cificat ion s Disc thickness 1.2 mm (0.047 in) T rack pitc h 0.74 µm Access time CD D VD Random Full stroke < 175 ms < 285 ms < 230 ms < 335 ms A udio output level Audio-out, 0.
Spe cificat ion s Maintenance and S ervi ce Guide 6–9 Ta b l e 6 - 7 D VD/CD-RW Combo Drive D VD-ROM drive Applicable disc Read: DV D - R , DV D - R W, D VD-ROM (D VD-5, D VD-9, DV D - 1 0 , DV D - .
6–10 Maintenance and Serv ice Gui de Spe cificat ion s Disc thickness 1.2 mm (0.047 in) T rack pitc h 0.74 µm Access time CD D VD Random Full stroke < 110 ms < 210 ms < 130 ms < 225 ms A udio output level Audio-out, 0.
Spe cificat ion s Maintenance and S ervi ce Guide 6–11 Ta b l e 6 - 8 DV D - R O M D r i v e Applicable disc DV D - R O M ( DV D - 5 , DV D - 9 , DV D - 1 0 , DV D - 1 8 ) CD-ROM (Mode 1 and 2) CD D.
6–12 Maintenance and Serv ice Gui de Spe cificat ion s Ta b l e 6 - 9 System DMA Hard ware DMA System Function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Direct memor y access controller DMA5* A vailable f or PC Card DMA6 Not assigned DMA7 Not assigned *PC Card controller ca n use DMA 1, 2, or 5.
Spe cificat ion s Maintenance and S ervi ce Guide 6–13 T able 6-10 System Interrupts Hard ware IRQ System Function IRQ0 System timer IRQ1 Standard 101-/102-Ke y or Microsoft Natural K eyboard IRQ2 C.
6–14 Maintenance and Serv ice Gui de Spe cificat ion s IRQ11 Intel USB EHCI controller—24CD Intel USB UHCI controller—24C4 Intel USB UHCI controller—24C7 Intel Pro/Wireless 2200BG TI OHCI 1394.
Spe cificat ion s Maintenance and S ervi ce Guide 6–15 T able 6-11 System I/O Addresses I/O Address (he x) System Function (shipping configuration) 000 - 00F DMA controller no .
6–16 Maintenance and Serv ice Gui de Spe cificat ion s I/O Address (he x) System Function (shipping configuration) 0A2 - 0BF Unused 0C0 - 0DF DMA controller no.
Spe cificat ion s Maintenance and S ervi ce Guide 6–17 I/O Address (he x) System Function (shipping configuration) 2F0 - 2F7 Unused 2F8 - 2FF Infrared port 300 - 31F Unused 320 - 36F Unused 370 - 37.
6–18 Maintenance and Serv ice Gui de Spe cificat ion s T able 6-12 System Memory Map Size Memory Address System Function 640 KB 00000000-0009FFFF Base memor y 128 KB 000A0000-000BFFFF Video memor y .
Maintenance and S ervi ce Guide A–1 A Scre w List ing This appendix provides specif ication and reference information for the scre ws used in the computer . All scre ws listed in this appendix are av ailable in the Screw Kit, spare part number 416419-001.
A–2 Maintenance and Servi ce Gui de Scr ew L istin g Phillips PM3 .0×3 . 0 Scr ew Locations Ta b l e A - 1 Phillips PM3.0×3.0 Screw Color Qty . Length Thread Head Width Black 4 3.0 mm 3.0 mm 5.0 mm Where used: 4 screws that secure the hard driv e fram e to the hard drive (documented in Section 5.
Scr ew L istin g Maintenance and S ervi ce Guide A–3 Phillips P M2 .0×5 .0 Captiv e Scr ew Locations Ta b l e A - 2 Phillips PM2.0×5.0 Captive Screw Color Qty .
A–4 Maintenance and Servi ce Gui de Scr ew L istin g Phillips P M2 .5×13 .0 Ca pti v e Sc r e w L ocation Ta b l e A - 3 Phillips PM2.5×13.0 Captive Spring-Loaded Screw Color Qty .
Scr ew L istin g Maintenance and S ervi ce Guide A–5 T orx8 T8M2 .5×4. 0 Scr e w Location Ta b l e A - 4 T orx8 T8M2.5×4.0 Screw Color Qty . Length Thread Head Width Black 13 4.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the optical dr iv e to the computer (documented in Section 5.
A–6 Maintenance and Servi ce Gui de Scr ew L istin g T orx8 T8M2 .5×4. 0 Scr e w Locations Ta b l e A - 4 T orx8 T8M2.5×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 13 4.0 mm 2.5 mm 5.0 mm Where used: 5 screws that secure the top co v e r to the computer (documented in Section 5.
Scr ew L istin g Maintenance and S ervi ce Guide A–7 T orx8 T8M2 .5×4. 0 Scr e w Locations Ta b l e A - 4 T orx8 T8M2.5×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 13 4.0 mm 2.5 mm 5.0 mm Where used: 1 T wo scre ws that secure the system bo ard to the computer (documented in Section 5.
A–8 Maintenance and Servi ce Gui de Scr ew L istin g T orx8 T8M2 .5×4. 0 Scr e w Locations Ta b l e A - 4 T orx8 T8M2.5×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 13 4.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the USB/audio bo ard to the computer (documented in Section 5.
Scr ew L istin g Maintenance and S ervi ce Guide A–9 Phillips PM2 . 0×3 . 0 Scr ew Locations Ta b l e A - 5 Phillips PM2.0×3.0 Screw Color Qty . Length Thread Head Width Silver 4 3.0 mm 2.0 mm 5.0 mm Where used: 2 screws that secure the optical driv e brac k et to the optical dr ive (documented in Section 5.
A–10 Maintenance and S ervi ce Guide Scr ew L istin g Phillips P M2 .0×3 .0 Ca pti v e Sc r e w L ocations Ta b l e A - 5 Phillips PM2.0×3.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 4 3.0 mm 2.0 mm 5.0 mm Where used: 2 captive scre ws that secure the fan as semb ly to the computer (documented in Section 5.
Scr ew L istin g Maintenance and S ervi ce Guide A–11 Phillips P M1.5×3 .0 Sc r ew L ocations Ta b l e A - 6 Phillips PM1.5×3.0 Screw Color Qty . Length Thread Head Width Silver 2 3.0 mm 1.5 mm 5.0 mm Where used: 2 screws that secure the Bluetooth mo dule to the Bluetooth module co v er (documented in Section 5.
A–12 Maintenance and S ervi ce Guide Scr ew L istin g T orx8 T8M2 .5×10. 0 Scr e w L ocations Ta b l e A - 7 T orx8 T8M2.5×10.0 Screw Color Qty . Length Thread Head Width Black 20 10.0 mm 2.5 mm 5.0 mm Where used: 1 T wo scre ws that secure the k eyboa rd to the computer (documented in Section 5.
Scr ew L istin g Maintenance and S ervi ce Guide A–13 T orx8 T8M2 .5×10. 0 Scr e w L ocations Ta b l e A - 7 T orx8 T8M2.5×10.0 Screw (Continued) Color Qty . Length Thread Head Width Black 20 10.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the displa y assemb ly to the computer (documented in Section 5.
A–14 Maintenance and S ervi ce Guide Scr ew L istin g T orx8 T8M2 .5×10. 0 Scr e w L ocations Ta b l e A - 7 T orx8 T8M2.5×10.0 Screw (Continued) Color Qty . Length Thread Head Width Black 20 10.0 mm 2.5 mm 5.0 mm Where used: 11 screws that secure the top co v er to the computer (documented in Section 5.
Scr ew L istin g Maintenance and S ervi ce Guide A–15 Phillips P M2 .5×7 . 0 Capti ve Sc r e w L ocations Ta b l e A - 8 Phillips PM2.5×7.0 Captive Screw Color Qty . Length Thread Head Width Silver 2 7.0 mm 2.5 mm 5.0 mm Where used: 2 captive scre ws that secure the fan as semb ly to the computer (documented in Section 5.
A–16 Maintenance and S ervi ce Guide Scr ew L istin g Phillips P M2 .0×8. 0 Ca pti v e Sc r e w L ocatio ns Ta b l e A - 9 Phillips PM2.0×8.0 Captive Screw Color Qty . Length Thread Head Width Silver 4 8.0 mm 2.0 mm 5.0 mm Where used: 4 captive scre ws that secu re the heat sink to the computer (documented in Section 5.
Scr ew L istin g Maintenance and S ervi ce Guide A–17 Phillips P M2 .0×4. 0 Scr e w L ocations T able A-10 Phillips PM2.0×4.0 Screw Color Qty . Length Thread Head Width Silver 2 4.0 mm 2.0 mm 5.0 mm Where used: 2 screws that secure the Mini Card mo dule to the computer (documented in Section 5.
A–18 Maintenance and S ervi ce Guide Scr ew L istin g Phillips PM2 . 0×2 .0 Sc r e w Locations T able A-11 Phillips PM2.0×2.0 Screw Color Qty . Length Thread Head Width Black 5 2.0 mm 2.0 mm 5.0 mm Where used: 3 screws that secure the s witch co ver to the computer (documented in Section 5.
Scr ew L istin g Maintenance and S ervi ce Guide A–19 Phillips PM2 . 0×2 .0 Sc r e w Locations T able A-11 Phillips PM2.0×2.0 Screw (Continued) Color Qty . Length Thread Head Width Black 5 2.0 mm 2.0 mm 5.0 mm Where used: 2 screws that secure the displa y asse mbly to the computer (documented in Section 5.
A–20 Maintenance and S ervi ce Guide Scr ew L istin g Phillips P M2 .5×4. 0 Scr e w L ocations T able A-12 Phillips PM2.5×4.0 Screw Color Qty . Length Thread Head Width Black 2 4.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the modem modu le to the computer (documented in Section 5.
Scr ew L istin g Maintenance and S ervi ce Guide A–21 Hex HM5 . 0×12 . 0 Sc r e w L oc k Locati ons T able A-13 Hex HM5.0×12.0 Scre w Loc k Color Qty . Length Thread Head Width Silver 4 12.0 mm 5.0 mm 5.0 mm Where used: 1 T wo scre w loc ks that secure the system board to the computer (documented in Section 5.
A–2 2 Mainte nance and Servi ce Gui de Scr ew L istin g T orx8 T8M2 .5×6 .0 Sc r e w Locations T able A-14 T orx8 T8M2.5×6.0 Screw Color Qty . Length Thread Head Width Black 4 6.0 mm 2.5 mm 5.0 mm Where used: 4 screws that secure the thermal pl ate to the computer (documented in Section 5.
Maintenance and S ervi ce Guide B–1 B Soft w are Ba c k u p and Rec o ver y Back up HP Backup and Recov ery Manager provides se veral ways to back up the system and to recov er optimal system functionality . ✎ HP installed dri vers, utilities, a nd applications can be copied to a CD or to a D VD using HP Backup and Recovery Manager .
B–2 Maintenance and Serv ice Gui de Softw ar e Bac k up and R eco v ery Ba c king U p t he Sy stem Using HP Backup and Restore Manager , you can ■ Back up specific f iles and folders. ■ Back up the entire system. ■ Back up modifications since your last backup, using HP system restore points.
Softwar e Back up and R eco ve ry Maintenance and S ervi ce Guide B–3 Ba c king U p t he Entire H ard Driv e When you perform a complete backup of the hard dri ve, you are saving the full f actory image, including the W indows operating system, software applications, and all personal f iles and folders.
B–4 Maintenance and Serv ice Gui de Softw ar e Bac k up and R eco v ery Ba ckin g Up Modifica tions M ade to t he Sys t e m When you back up modifications since your last backup, you are creating system recov ery points. This allo ws you to sa ve a snapshot of your hard dri ve at a specif ic point in time.
Softwar e Back up and R eco ve ry Maintenance and S ervi ce Guide B–5 Schedulin g Bac k ups T o schedule backups: 1. Select Start > All Programs > HP Backup & Reco very > HP Backup Scheduler . The “Backup Scheduler” page opens. 2. Click Next .
B–6 Maintenance and Serv ice Gui de Softw ar e Bac k up and R eco v ery HP Backup and Recov ery Manager allo ws you to ■ Create r e covery discs (highly r ecommended). The recov ery discs are used to start up your computer and to recov er the full factory image (operating system and software) in case of system failure or instability .
Softwar e Back up and R eco ve ry Maintenance and S ervi ce Guide B–7 Before creating recov ery discs: ■ Obtain high-quality CD-R, D VD-R, or DVD+R media, purchased separately . ✎ Formatted D VD±R W discs and D VD±R W double-layer discs are not compatible with HP Backup and Recov ery Manager .
B–8 Maintenance and Serv ice Gui de Softw ar e Bac k up and R eco v ery P er forming a Reco very from th e Hard Drive There are 2 ways to initiate a reco very from the hard dri ve: ■ From within W indows. ■ From the recov ery partition. Initia ting a Reco v ery in Window s T o initiate a recovery in W indo ws: 1.
Maintenance and S ervi ce Guide C–1 C Disp l ay Compon ent Recy c ling Å W ARN IN G: The bac klight con tains mer c ury . Cauti on should be ex erc ised when r emov ing and handling the backli ght to a v oi d damaging this component and cau sing e xposur e to the mer cury .
C–2 Maintenance and S ervi ce Guide Display C omponent R ecy cling This appendix provides disassembl y instructions for the display assembly . The display assembly must be disassembled to gain access to the backlight 1 and the liquid crystal display (LCD) panel 2 .
Display C omponent R ecycling Maintenance and S ervi ce Guide C–3 Perform the follo wing steps to disassemble the display assembly: 1. Remov e all scre w co vers 1 and scre ws 2 that secure the display bezel to the display assembly .
C–4 Maintenance and S ervi ce Guide Display C omponent R ecy cling 2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages fro m the display assembly . 3. Remov e the display bezel 3 .
Display C omponent R ecycling Maintenance and S ervi ce Guide C–5 4. Disconnect all display panel cables 1 from the display in verter and remov e the in verter 2 .
C–6 Maintenance and S ervi ce Guide Display C omponent R ecy cling 5. Remov e all scre ws 1 that secure the display panel assembly to the display enclosure.
Display C omponent R ecycling Maintenance and S ervi ce Guide C–7 7. T urn the display panel assembly upside down. 8. Remov e all scre ws that secure the display panel frame to the display panel.
C–8 Maintenance and S ervi ce Guide Display C omponent R ecy cling 9. Use a sharp-edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame.
Display C omponent R ecycling Maintenance and S ervi ce Guide C–9 11. Remov e the scre ws 1 that secure the backlight cov er to the display panel. 12. Lift the top edge of the backlight cov er 2 and swing it forward. 13. Remov e the backlight cov er .
C–10 Maint enance and Serv ice Gui de Display C omponent R ecy cling 14. T urn the display panel right side up. 15. Remov e the backlight cables 1 from the clip 2 in the display panel.
Display C omponent R ecycling Maintenance and S ervi ce Guide C–11 16. T urn the display panel upside down. 17. Remov e the backlight frame from the display panel.
C–12 Maintenance and Serv ice Gui de Display C omponent R ecy cling Å W ARN IN G: The bac klight con tains mer c ury . Cauti on should be ex erc ised when r emov ing and handling the backli ght to a v oi d damaging this component and cau sing e xposur e to the mer cury .
Display C omponent R ecycling Maintenance and S ervi ce Guide C–13 19. Disconnect the display cable 1 from the LCD panel. 20. Remov e the scre ws 2 that secure the LCD panel to the display rear panel. 21. Release the LCD panel 3 from the display rear panel.
C–14 Maintenance and Serv ice Gui de Display C omponent R ecy cling 23. Remov e the LCD panel. Re mo v ing the L CD P anel 24. Recycle the LCD panel and backlight.
Maintenance and S ervi ce Guide D–1 D Conn ec tor P in Assi gnm ents Ta b l e D - 1 A udio-Out (Headphone) Pin Signal Pin Signal 1 Audio out, left channel 3 Ground 2 Audio out, right channel.
D–2 Maintenance and S ervi ce Guide Connec tor P in Assignments Ta b l e D - 2 A udio-In (Micr ophone) Pin Signal Pin Signal 1 Audio signal in 3 Ground 2 Audio signal in Ta b l e D - 3 Universal Ser.
Connec tor P in Assignments Maintenance and S ervi ce Guide D–3 Ta b l e D - 4 S-Video-Out Pin Signal Pin Signal 1 S-VHS color (C) signal 5 TV -CD 2 Composite video signal 6 S-VHS intensity ground 3.
D–4 Maintenance and S ervi ce Guide Connec tor P in Assignments Ta b l e D - 5 External Monitor Pin Signal Pin Signal 1 Red analog 9 +5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4.
Connec tor P in Assignments Maintenance and S ervi ce Guide D–5 Ta b l e D - 6 RJ-11 (Modem) Pin Signal Pin Signal 1 Unused 4 Unused 2T i p 5U n u s e d 3 Ring 6 Unused.
D–6 Maintenance and S ervi ce Guide Connec tor P in Assignments Ta b l e D - 7 RJ-45 (Network) Pin Signal Pin Signal 1 T ransmit + 5 Unused 2 T ransmit – 6 Receive – 3 Receive + 7 Unused 4 Unuse.
Maintenance and S ervi ce Guide E–1 E P o wer Cord Set Requiremen ts 3-Con duc tor P o wer Cord Set The wide range input feature of the computer permits it to operate from any line v oltage from 100 to 120 or 220 to 240 v olts A C.
E–2 Maintenance and Serv ice Gui de P ow er Co rd Set R equirements Gen eral Requirements The requirements listed belo w are applicable to all countries. ■ The length of the po wer cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.
P ow er Cord Set Requir ements Maintenance and S ervi ce Guide E–3 Countr y- Spec ifi c Requirements 3-Conductor P ower Cord Set Requirements Country/Region Accredited Agency Applicable Note Number .
E–4 Maintenance and Serv ice Gui de P ow er Co rd Set R equirements Ko r e a E K 4 The Netherlands KEMA 1 Norwa y NEMKO 1 P eople’s Repub lic of China CCC 5 Sweden SEMK O 1 Switzerland SEV 1 T aiwan BSMI 4 United Kingdom BSI 1 United States UL 2 ✎ NOTES: 1.
Maintenance and S ervi ce Guide Index–1 Ind e x 1394 port 1–11 A AC adapter, spare part number 3–20 , 3–30 accessory battery connector 1–19 arrow keys 1–13 audio troubleshooting 2–21 aud.
Index–2 Maintenance and S ervi ce Guide Index computer feet illustrated 3–17 locations 5–10 Computer Setup Advanced Menu 2–4 Main Menu 2–2 overview 2–1 Security Menu 2–3 Tools Menu 2–4.
Index Maintenance and S ervi ce Guide Index–3 E electrostatic discharge 4–4 , 4–8 exhaust vents 1–11 expansion product spare part number 3–20 , 3–25 troubleshooting 2–14 external monitor.
Index–4 Maintenance and S ervi ce Guide Index headphone jack location 1–8 pin assignments D–1 heat sink removal 5–28 spare part number 3–7 , 3–26 , 5–28 HP Docking Station, spare part nu.
Index Maintenance and S ervi ce Guide Index–5 N network jack location 1–10 pin assignments D–6 network, troubleshooting 2–26 nonfunctioning device, troubleshooting 2–14 , 2–23 num lock key.
Index–6 Maintenance and S ervi ce Guide Index security cable slot 1–10 serial connector module removal 5–65 spare part number 3–13 , 3–26 , 5–65 serial number 3–1 , 5–2 serial port 1.
Index Maintenance and S ervi ce Guide Index–7 flowcharts 2–5 keyboard 2–24 modem 2–26 network 2–26 nonfunctioning device 2–14 , 2–23 OS loading 2–15 overview 2–1 pointing device 2–.
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