Benutzeranleitung / Produktwartung dv5000 des Produzenten HP (Hewlett-Packard)
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Mainten ance and Ser vice Gu id e HP P a v ili on d v5 000 Notebook P C Doc ument P art Number : 405 5 01-00 2 June 2006 This guide is a troubleshooting reference used for maintaining and servicing the computer .
© Copyright 2006 He wlett-Packard Dev elopment Company , L.P . Microsoft and W indows are U.S. registered trademarks of Microsoft Corporation. AMD, Sempron, T urion, and combinations thereof, are trademarks of Advanced Micro De vices, Inc. Bluetooth is a trademark owned b y its proprietor and used by Hewlett-P ackard Company under license.
Maintenance and Serv ice Guide iii Cont ents 1 Product Description 1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Resetting the Computer . . . . . . . . . . . . . . . . . . . . . . . 1–4 1.3 Power Management .
iv Maintenance and Servi ce Guide Cont ent s 3 Illustrated Parts Catalog 3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1 3.2 Computer Major Components . . . . . . . . . . . . . . . . . . 3–2 3.3 Display Assembly Subcomponent s .
Conte nts Maintenance and Servi ce Guide v 5 Removal and Replacement Procedures 5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1 5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–2 5.3 Preparing the Computer for Disassembly .
vi Maintenance and Servi ce Guide Cont ent s 6 Specifications A S c r e w L i s t i n g B Software Update and Recovery C Display Component Recycling D Connector Pin Assignments E Power Cord Set Requir.
Maintenance and Serv ice Guide 1–1 1 Pr oduct Descriptio n The HP Pa vilion dv5000 Notebook PC offers adv anced modularity , Mobile AMD Semp ron™ and AMD T urion™ 64 Mobile T echnolog y processors , and extensiv e multimedia support.
1–2 Maintenance and Service Guide Produc t D esc ription 1.1 F e a t u r e s ✎ Numerous references are made throughout this Maintenance and Service Guide to “full-featured” and “defeatured” computer models.
Pr oduct Descr iption Maintenance and Serv ice Guide 1–3 ■ T ouchPad pointing de vice, including dedicated vertical scroll region ■ Integrated 10Base-T/100Base-TX Ethernet local area network (LA.
1–4 Maintenance and Service Guide Produc t D esc ription ■ Connectors: ❏ Audio-in (microphone) ❏ Audio-out (headphone) ❏ Digital Media Slot (select models only) ❏ Expansion port 2 ❏ Expr.
Pr oduct Descr iption Maintenance and Serv ice Guide 1–5 2. W ait approximately 5 minutes. 3. Replace the R TC battery and reassemble the computer . 4. Connect A C power to the computer . Do not reinsert any batteries at this time. 5. T urn on the computer .
1–6 Maintenance and Service Guide Produc t D esc ription 1. 4 E x t e r n a l C o m p o n e n t s The external components on the front of the computer are sho wn belo w and described in T able 1-1.
Pr oduct Descr iption Maintenance and Serv ice Guide 1–7 Ta b l e 1 - 1 Front Components Item Component Function 1P o w e r l i g h t ■ On: Computer is turned on. ■ Off: Computer is off or in hibernation. ■ Blinking: Computer is in standby . 2B a t t e r y l i g h t ■ On: A batter y is charging or is close to full charge capacity .
1–8 Maintenance and Service Guide Produc t D esc ription The external components on the right side of the computer are sho w n belo w and described in T able 1-2. R ight-Side C omponents Ta b l e 1 - 2 Right-Side Components Item Component Function 1A u d i o - o u t (headphone) jack Connects an optional headphone or powered stereo speak ers.
Pr oduct Descr iption Maintenance and Serv ice Guide 1–9 The external components on the rear panel of the computer are sho w n belo w and described in T able 1-3. Rea r P a ne l Co mp o ne nt s Ta b l e 1 - 3 Rear P anel Components Item Component Function 1 Wireless light On: One or mo re internal wireless devices hav e been tur ned on.
1–10 Maintenance and Servi ce Guide Produc t D esc ription The external components on the left side of the computer are sho w n belo w and described in T able 1-4. Lef t-S ide Comp one nts Ta b l e 1 - 4 Left-Side Components Item Component Function 1 Security cable slot Attaches an op tional security cable to the computer .
Pr oduct Descr iption Maintenance and Serv ice Guide 1–11 5 Expansion por t 2 Connects t he computer to an optional docking de vice. ✎ The computer has only one expansion port. The term expansion port 2 describes the type of expansion port. 6 USB por ts (2) Connect optional USB de vices.
1–12 Maintenance and Servi ce Guide Produc t D esc ription The standard ke yboard components of the computer are sho wn belo w and described in T able 1-5.
Pr oduct Descr iption Maintenance and Serv ice Guide 1–13 T able 1-5 Standard K eyboar d Components Item Component Function 1 f1 to f12 ke ys (12) Perf or m system and application tasks. When combined with fn , function ke ys perfo r m additional tasks as hotkeys .
1–14 Maintenance and Servi ce Guide Produc t D esc ription The computer top components are sho wn below and described in T able 1-6. To p C o m p o n e n t s T able 1-6 T op Components Item Component Function 1 Caps lock light On: Caps lock is enab led.
Pr oduct Descr iption Maintenance and Serv ice Guide 1–15 2 P ower b utton When the computer is ■ Off , press to tur n on the computer . ■ On, press to enter hibernation. ■ In standby , briefly press to exit standb y . ■ In hibernation, br iefly press to exit hibernation.
1–16 Maintenance and Servi ce Guide Produc t D esc ription The computer T ouchPad components are sho wn below and described in T able 1-7. T ouchP ad Components.
Pr oduct Descr iption Maintenance and Serv ice Guide 1–17 T able 1-7 T ouchP ad Components Item Component Function 1 T ouchP ad Mov es the pointer and selects or activates items on the screen. Can be set to perf or m other mouse functions, such as scrolling, selecting, and double-clic king.
1–18 Maintenance and Servi ce Guide Produc t D esc ription The external components on the bottom of the computer are sho w n belo w and described in T able 1-8. Bottom Components Ta b l e 1 - 8 Bottom Components Item Component Function 1 Optical drive Suppor ts an optical disc, such as a C D o r DV D.
Pr oduct Descr iption Maintenance and Serv ice Guide 1–19 5 V ents (2) Provide airflow to cool internal components. Ä T o pre vent ov erheating, do not obstruct vents. Do not allow a hard surf ace, such as a pr inter , or a soft surf ace, such as pillows or thic k r ugs or clothing, to bloc k airflow .
1–20 Maintenance and Servi ce Guide Produc t D esc ription 1. 5 D e s i g n O v e r v i e w This section presents a design ov erview of ke y parts and features of the computer . Refer to Chapter 3, “Illustrated P arts Catalog, ” to identify replacement parts, and Chapter 5, “Remov al and Replacement Procedures, ” for disassembly steps.
Maintenance and Serv ice Guide 2–1 2 Tr o u b l e s h o o t i n g Å W AR NING: Onl y authori zed tec hnic ians trained by HP should r epair this equipment . All trouble shooting and r epair pr ocedures ar e detailed to allo w only subassembl y-/module -lev el repair .
2–2 Maintenance and Service Guide T roubleshooting 2. Select the File , Security , Diagnostics , or System Conf iguration menu. 3. T o close Computer Setup and restart the computer: ❏ Select File > Sav e changes and exit , and then press enter .
T roubleshooting Maintenance and Serv ice Guide 2–3 Selec ting from the Sec urity Menu Ta b l e 2 - 2 Security Menu Select T o Do This Setup P assword Enter , change, or delete an Setup pass word. P ower-On P ass word Enter , change, or delete a po wer-on passw ord.
2–4 Maintenance and Service Guide T roubleshooting Selecting fr om the Diagnostics Menu Ta b l e 2 - 3 Diagnostics Menu Select T o Do This HDD Self-T est Options Run a quick comprehensiv e self test on hard drives in the system that suppor t the test f eatures.
T roubleshooting Maintenance and Serv ice Guide 2–5 Sele c ti ng fr om the S y st em Con figur ation Menu Ta b l e 2 - 4 System Configuration Menu Select T o Do This Language Change the Computer Setup language. Boot Options Enable/disab le MultiBoot, which sets a star tup sequence that can includ e most bootab le de vices and media in the system.
2–6 Maintenance and Service Guide T roubleshooting 2.2 T r oubl eshooting Flo wc har ts Ta b l e 2 - 5 T roubleshooting Flo wchar ts Overview Flowchart Description 2.1 “Flowchart 2.1—Initial T roubleshooting” 2.2 “Flowchart 2.2—No Po wer , P ar t 1” 2.
T roubleshooting Maintenance and Serv ice Guide 2–7 Flo wc har t 2. 1—Initial T roub leshooting Connecting to network or modem? Begin troubleshooting. Is there power? Is the OS loading? Is there video? (no boot) Is there sound? Beeps, LEDs, or error messages? Keyboard/ pointing device working? Go to “Flowchart 2.
2–8 Maintenance and Service Guide T roubleshooting Flo wc har t 2.2—No P o wer , P ar t 1 1. Reset the power cables in the docking device and at the AC outlet. 2. Be sure the AC power source is active. 3. Be sure that the power strip is working. Done Remove from docking device (if applicable).
T roubleshooting Maintenance and Serv ice Guide 2–9 Flo wc har t 2.3—No P o wer , P ar t 2 Continued from “Flowchart 2.2—No P ower , Pa r t 1 .
2–10 Maintenance and Servi ce Guide T roubleshooting Flo wc har t 2.4—No P o wer , P ar t 3 Continued from “Flowchart 2.3—No P ower , Pa r t 2 . ” Reseat AC adapter in computer and at pow er sou rce . Internal or external AC adapter? Done Done Done Done Po wer on ? Pow er on ? Po wer on ? Plug directly into AC outlet.
T roubleshooting Maintenance and Serv ice Guide 2–11 Flowc har t 2.5 —No P o wer , P ar t 4 Y N Continued from “Flowchart 2.4—No P ower , Pa r t 3 . ” Reseat loose components and boards and replace damaged items. Open computer . Loose or damaged parts? Y Close computer and retest.
2–12 Maintenance and Servi ce Guide T roubleshooting Flo wc har t 2.6—No Video, P ar t 1 A N Stand-alone or docking device? No video. Replace the following one at a time. T est after each replacement. 1. Cable between computer and computer display (if applicable) 2.
T roubleshooting Maintenance and Serv ice Guide 2–13 Flo wc har t 2.7—No Video, P ar t 2 Y N Continued from “Flowchart 2.6—No Video , Pa r t 1 .
2–14 Maintenance and Servi ce Guide T roubleshooting Flo wc har t 2.8—Nonfunc tioning Doc king De vice (if applicable) Y N Reset power cord in docking device and power outlet. N T est replacement docking device with new computer . Check voltage setting on docking device.
T roubleshooting Maintenance and Serv ice Guide 2–15 Flo wc har t 2.9—No Opera ting S ystem (OS) Loading No OS loading from hard drive, go to “Flowchart 2.10—No OS Loading, Hard Drive, P ar t 1. ” Reset power cord in docking device and power outlet.
2–16 Maintenance and Servi ce Guide T roubleshooting Flowc har t 2. 1 0 —No O S Loa din g, Ha rd Driv e, Pa r t 1 Go to “Flowchart 2.17—Nonfunctioning Device . ” Y Done N OS not loading from hard drive. Nonsystem disk message? Go to “Flowchart 2.
T roubleshooting Maintenance and Serv ice Guide 2–17 Flowc har t 2. 1 1—No O S Loa din g, Hard Driv e, Pa r t 2 Load OS using Operating System disc (if applicable). Continued from “Flowchart 2.10—No OS Loading, Hard Drive, P ar t 1. ” Reseat hard drive.
2–18 Maintenance and Servi ce Guide T roubleshooting Flowc har t 2. 1 2—N o OS Lo adi ng , H ard Driv e, Pa r t 3 Y System files on hard drive? Continued from “Flowchart 2.11—No OS Loading, Hard Drive, P ar t 2. ” Clean virus. Done N Install OS and reboot.
T roubleshooting Maintenance and Serv ice Guide 2–19 Flo wc har t 2. 1 3—No OS Loadin g, Disk et te Driv e Done Y N Reseat diskette drive. OS not loading from diskette drive. Done Y Y Y Y Y Y Y N N N N N N N OS loading? Nonsystem disk message? Bootable diskette in drive? Install bootable diskette and reboot computer .
2–20 Maintenance and Servi ce Guide T roubleshooting Flo wc har t 2. 1 4—No OS Loadin g, O ptical Driv e Y Done N Bootable disc in drive? Disc in drive? No OS loading from CD-ROM or DVD-ROM drive. Install bootable disc and reboot computer . Go to “Flowchart 2.
T roubleshooting Maintenance and Serv ice Guide 2–21 Flo wc har t 2. 1 5—No Au dio, P art 1 No audio. N Computer in docking device (if applicable)? Internal audio? Audio? Done Undock Audio? Done T urn up audio internally or externally . Go to “Flowchart 2.
2–2 2 Maintenance and Servi ce Guide T roubleshooting Flo wc har t 2. 1 6—No Audio, P art 2 YN Continued from “Flowchart 2.15—No Audio , Pa r t 1 . ” Reload audio drivers. Audio driver in OS configured? Audio? Y Y Y N N N Correct drivers for application? Connect to external speaker .
T roubleshooting Maintenance and Serv ice Guide 2–2 3 Flo wc har t 2. 1 7—N onfunctionin g De vice Done Any physical device detected? Y N Unplug the nonfunctioning device from the computer and inspect cables and plugs for bent or broken pins or other damage.
2–2 4 Maintenance and Servi ce Guide T roubleshooting Flo wc har t 2. 1 8—Nonfun ctioning K e yboard Y N OK? Keyboard not operating properly . External device works? Replace system board. Replace system board. Connect computer to good external keyboard.
T roubleshooting Maintenance and Serv ice Guide 2–25 Flo wc har t 2. 1 9—Nonfunc tioning P ointin g De vice Y N OK? Pointing device not operating properly . External device works? Replace system board. Replace system board. Connect computer to good external pointing device.
2–2 6 Maintenance and Servi ce Guide T roubleshooting Flo wc har t 2.20—No Net work/Modem Conne c tio n Y Disconnect all power from the computer and open. No network or modem connection. N Done Digital line? Network or modem jack active? Replace jack or have jack activated.
Maintenance and Serv ice Guide 3–1 3 I llustrated P arts C a talog This chapter provides an illustrated parts breakdo wn and a reference for spare part numbers. 3. 1 S erial Number Loca tion When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer .
3–2 Maintenance and Service Guide Illustrated P art s Catalog 3.2 Com puter M ajor Compon ents Comp ute r Ma jor Compo nen ts.
Illustr ated P art s Catalog Maintenance and Serv ice Guide 3–3 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components Item Description Spare P a rt Number 1 Display assemb lies (include displa y cable, wireless antenna boards, and antenna cables) 15.
3–4 Maintenance and Service Guide Illustrated P art s Catalog Comp uter Major C omponents.
Illustr ated P art s Catalog Maintenance and Serv ice Guide 3–5 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P a rt Number Cable Kit 407774-001 7a 7b 7c.
3–6 Maintenance and Service Guide Illustrated P art s Catalog Comp uter Major C omponents.
Illustr ated P art s Catalog Maintenance and Serv ice Guide 3–7 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P ar t Number 11 Plastics Kit 407778-001 11.
3–8 Maintenance and Service Guide Illustrated P art s Catalog Comp uter Major C omponents.
Illustr ated P art s Catalog Maintenance and Serv ice Guide 3–9 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P ar t Number 18 Processor s (include ther mal paste) AMD T urion 64 ML-40 (2.2-GHz) AMD T urion 64 ML-40 (2.
3–10 Maintenance and Servi ce Guide Illustrated P art s Catalog Comp uter Major C omponents.
Illustr ated P art s Catalog Maintenance and Serv ice Guide 3–11 Ta b l e 3 - 1 Spare P ar ts: Computer Major Components (Continued) Item Description Spare P ar t Number 23 Hard drives (include fram.
3–12 Maintenance and Servi ce Guide Illustrated P art s Catalog 3.3 Disp lay Ass embly Subcompon ents.
Illustr ated P art s Catalog Maintenance and Serv ice Guide 3–13 T able 3-2 Display Assemb ly Subcomponents Spare P ar t Number Information Item Description 1a 1b Display Plastics Kit , includes: .
3–14 Maintenance and Servi ce Guide Illustrated P art s Catalog 3.4 Pla s ti c s Ki t T able 3-3 Plastics Kit Spare P ar t Number Information Item Description Spare P ar t Number Plastics Kit Includ.
Illustr ated P art s Catalog Maintenance and Serv ice Guide 3–15 3.5 C ab l e K it Ta b l e 3 - 4 Cable Kit Spare P ar t Number Information Item Description Spare P ar t Number Cable Kit Includes: 4.
3–16 Maintenance and Servi ce Guide Illustrated P art s Catalog 3.6 Ma s s St ora g e Devices.
Illustr ated P art s Catalog Maintenance and Serv ice Guide 3–17 Ta b l e 3 - 5 Mass Storage Devices Spare P ar t Number Information Item Description Spare P ar t Number 1 Hard drives (include frame.
3–18 Maintenance and Servi ce Guide Illustrated P art s Catalog 3.7 M iscellaneous (N ot Illus trated) Ta b l e 3 - 6 Miscellaneous (Not Illustrated) Spare P ar t Information Description Spare P ar .
Illustr ated P art s Catalog Maintenance and Serv ice Guide 3–19 Pow e r c o r d s Fo r u s e in : A u stralia 403811-011 Canada, F rench Canada, and the United States 403811-001 Denmark 403811-081 .
3–20 Maintenance and Servi ce Guide Illustrated P art s Catalog 3.8 Sequen tial P art N umber Listing Ta b l e 3 - 7 Sequential P ar t Number Listing Spare P art Number Description 309674-001 USB tra vel mouse 364727-001 USB digital drive 371693-001 Wired headset with volume control 392557-001 802.
Illustr ated P art s Catalog Maintenance and Serv ice Guide 3–21 403800-001 1024-MB memor y module 403806-001 D VD±R W and CD-RW Doub le-Lay er Combo Dr iv e with LightScribe 403810-001 P ower supp.
3–2 2 Maintenance and Servi ce Guide Illustrated P art s Catalog 407782-001 Screw Kit 407784-001 Speakers 407786-001 K eyboard frame 407791-001 Wireless antenn a transceiv ers and cables 407792-001 .
Illustr ated P art s Catalog Maintenance and Serv ice Guide 3–2 3 407825-001 Switch cov er for use with full-f eatured computers 407826-001 Switch cov er for us e with def eatured computers 407829-001 PC Card assembly 407834-001 6-cell, 4.0-Amp hour batter y 407835-001 12-cell, 8.
3–2 4 Maintenance and Servi ce Guide Illustrated P art s Catalog 407857-061 K eyboard f or use in Italy 407857-071 K eyboard f or use in Spain 407857-081 K eyboard f or use in Denmar k 407857-091 K .
Illustr ated P art s Catalog Maintenance and Serv ice Guide 3–25 408479-001 TV tuner remote control 408483-001 USB infrared receiv er 408485-001 RF cable 412175-001 D VB-T TV tuner 412176-001 D VB-T.
3–2 6 Maintenance and Servi ce Guide Illustrated P art s Catalog 430499-001 AMD T urion 64 ML-40 (2.2-GHz) processor (includes thermal paste) 430855-001 Mobile AMD Sempron-M 31 00 (1.
Maintenance and Serv ice Guide 4–1 4 Remo v al and Repla cement Preliminaries This chapter provides essential information for proper and safe remov al and replacement service.
4–2 Maintenance and Service Guide Remo val and R eplacement Preliminar ies 4.2 Ser vice C onsidera tions The follo wing sections include some of the considerations that you should keep in mind during disassembly and assembly procedures.
Remo val and R eplacement Pr eliminaries Maintenance and Serv ice Guide 4–3 4.3 Pre v en ting Da mag e to Re mo v able Dri v es Remov able driv es are fragile components that must be handled with care.
4–4 Maintenance and Service Guide Remo val and R eplacement Preliminar ies 4.4 Pre v entin g Elec trostatic D ama ge Many electronic components are sensiti ve to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensiti vity .
Remo val and R eplacement Pr eliminaries Maintenance and Serv ice Guide 4–5 4.5 P ac k aging an d T ransportin g Precautions Use the follo wing grounding precautions when packaging and transporting equipment: ■ T o av oid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes.
4–6 Maintenance and Service Guide Remo val and R eplacement Preliminar ies 4.6 W or ks tation Precautions Use the follo wing grounding precautions at workstations: ■ Cov er the workstation with approved static-shielding material (refer to T able 4-2, “Static-Shielding Materials” ).
Remo val and R eplacement Pr eliminaries Maintenance and Serv ice Guide 4–7 4.7 G rounding Eq uipment an d Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system.
4–8 Maintenance and Service Guide Remo val and R eplacement Preliminar ies T able 4-1 shows ho w humidity affects the electrostatic v oltage le vels generated by dif ferent activities. T able 4-2 lists the shielding protection provided by antistatic bags and floor mats.
Maintenance and Serv ice Guide 5–1 5 Remo v al and Repla cement Procedur es This chapter provides remo val and replacement procedures. There are as many 100 scre ws, in 12 different sizes, that may hav e to be removed, replaced, or loosened when servicing the computer .
5–2 Maintenance and Service Guide Remo val and R eplacement Procedur es 5 .2 Disassembl y Sequence Chart Use the chart belo w to determine the section number to be referenced when removing computer components. Disassembl y Sequence Char t Section Description # of Screws Remo ved 5.
Remo val and Replace ment Procedur es Maintenance and Serv ice Guide 5–3 Section Description # of Screws Remo ved 5.9 Optical Drive 1 to remov e to optical dr iv e 2 to remov e the optical dr iv e brack et 5.10 Switch Cov er 7 5.11 K eyboard F rame 1 5.
5–4 Maintenance and Service Guide Remo val and R eplacement Procedur es 5 .3 Pr epar ing the Comput er f or Disasse mbly Before you begin an y removal or installation procedures: 1. Shut do wn the computer . If you are unsure whether the computer is of f or in hibernation, turn the computer on, and then shut it do wn through the operating system.
Remo val and Replace ment Procedur es Maintenance and Serv ice Guide 5–5 b . Slide the battery release latch 1 to the left. (The battery disengages from the computer .) c. Lift the front edge of the battery 2 and swing it back to re move i t. Re mov ing the Battery Re verse the abo ve procedure to install the battery .
5–6 Maintenance and Service Guide Remo val and R eplacement Procedur es 5. 4 H a r d D r i ve 1. Prepare the computer for disassembly (refer to Section 5.
Remo val and Replace ment Procedur es Maintenance and Serv ice Guide 5–7 2. Loosen the two black Phillips PM2.5×5.0 scre ws 1 that secure the hard dri ve cover to the computer . 3. Lift the left edge of the hard dri ve cov er 2 and swing it up and to the right and remov e it.
5–8 Maintenance and Service Guide Remo val and R eplacement Procedur es 4. Remov e the two Phillips PM2.5×6.0 hard driv e retention scre ws 1 that secure the hard drive to the computer . 5. Slide the hard dri ve 2 to the right to disconnect if from the system board.
Remo val and Replace ment Procedur es Maintenance and Serv ice Guide 5–9 7. Remov e the four Phillips PM3.0×3.0 hard drive frame scre ws 1 that secure the hard drive frame to the hard dri ve. 8. Lift the hard dri ve straight up 2 to remo ve it from the hard dri ve frame.
5–10 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 5 .5 Com puter Feet The computer feet are adhesi ve-backed rubber pads. The feet are included in the Plastics Kit, spare part number 407778-001.
Remo val and Replace ment Procedur es Maintenance and Serv ice Guide 5–11 5 .6 Memor y Modul e 1. Prepare the computer for disassembly (refer to Section 5.3 ). 2. Loosen the two black Phillips PM2.5×5.0 scre ws 1 that secure the memory/Mini PCI module compartment cov er to the computer .
5–12 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 4. Loosen the two Phillips PM2.5×3.0 scre ws 1 that secure the memory module shield to the computer . 5. Lift the left side of the shield 2 and swing it to the right until it is resting in an upright position.
Remo val and Replace ment Procedur es Maintenance and Serv ice Guide 5–13 6. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The edge of the module opposite the socket rises a way from the computer .
5–14 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 5 .7 M ini P CI C ommunica tions Module 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the memory/Mini PCI module compartment cover ( Section 5.6 ). Mini PCI Communications Module Spare P ar t Number Information 802.
Remo val and Replace ment Procedur es Maintenance and Serv ice Guide 5–15 ✎ Before disconnecting the antenna cables, make note of which cable is attached to which antenna clip on the Mini PCI communications card. 3. Disconnect the auxiliary and main 1 antenna cables from the Mini PCI communications module.
5–16 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 5. 8 R TC B a t t e r y 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the memory/Mini PCI module compartment cover ( Section 5.6 ). 3. Remov e the Mini PCI communications module ( Section 5.
Remo val and Replace ment Procedur es Maintenance and Serv ice Guide 5–17 5 .9 Opti cal Driv e 1. Prepare the computer for disassembly ( Section 5.3 ).
5–18 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 3. Remov e the Phillips PM2.5×11.0 screw 1 that secures the optical dri ve to the computer . 4. Push the rear edge of the optical dri ve 2 to disconnect the dri ve from the system board.
Remo val and Replace ment Procedur es Maintenance and Serv ice Guide 5–19 6. If it is necesary to replace th e optical dri ve bracket, remov e the two Phillips PM2.0×4.0 scre ws 1 that secure the bracket to the optical dri ve. 7. Remov e the optical driv e bracket 2 .
5–20 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 5. 1 0 Sw i t c h C ove r 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the following scre ws: 1 T wo Phillips PM2.5×11.0 scre ws 2 Three Phillips PM2.5×6.
Remo val and Replace ment Procedur es Maintenance and Serv ice Guide 5–21 3. T urn the computer display-side up with front to ward you. 4. Open the computer as far as possible. 5. Insert a flat-bladed tool under the display hinge cov er 1 sections of the switch cov er .
5–2 2 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 5. 1 1 K ey b o a r d Fr a m e 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the memory/Mini PCI module compartment cover ( Section 5.6 ). 3. Remov e the switch cover ( Section 5.
Remo val and Replace ment Procedur es Maintenance and Serv ice Guide 5–2 3 6. T urn the computer display-side up with front to ward you. 7. Open the computer as far as possible.
5–2 4 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 10. Release the zero insertion force (ZIF) connector 1 to which the LED board cable is connected and disconnect the cable 2 .
Remo val and Replace ment Procedur es Maintenance and Serv ice Guide 5–25 11. Swing the ke yboard frame 1 forward until the assembly rests upside do wn on the palm rest. 12. Release the ZIF connector to which the ke yboard cable 2 is attached and disconnect the ke yboard cable 3 .
5–2 6 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 5. 1 2 L E D B o a r d 1. Prepare the computer for disassembly ( Section 5.3 ) and then remov e the following components: a. Memory/Mini PCI module compartment cov er ( Section 5.
Remo val and Replace ment Procedur es Maintenance and Serv ice Guide 5–2 7 3. Remov e the fi ve Phillips PM2.0×4.0 screws 1 that secure the LED board to the ke yboard frame. 4. Remov e the LED board 2 . Re mov ing the LED Board Re verse the abo ve procedure to install the LED board.
5–2 8 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 5. 1 3 Ke y b o a r d 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the switch cover ( Section 5.10 ). 3. Remov e the keyboard frame ( Section 5.11 ). 4.
Remo val and Replace ment Procedur es Maintenance and Serv ice Guide 5–29 5. Remov e the four Phillips PM2.0×3.0 screws 1 that secure the ke yboard to the keyboard frame. 6. Remov e the tabs on the bottom of the keyboard from the slots in the ke yboard frame.
5–30 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 5 . 1 4 Displa y Assem bly 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the memory/Mini PCI module compartment cover ( Section 5.6 ). 3. Disconnect the wireless antenna cables from the Mini PCI communications module ( Section 5.
Remo val and Replace ment Procedur es Maintenance and Serv ice Guide 5–31 4. Remov e the switch cover ( Section 5.10 ). 5. Remov e the keyboard frame ( Section 5.11 ). 6. Remov e the keyboard ( Section 5.13 ). 7. Disconnect the display cable 1 from the system board.
5–3 2 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es Ä CAUTION: Suppor t the display as sembly when r emov ing the follow ing scr ews. F ail ure to support the displ ay assembly can result in damage to the display a ssembly and other computer com p onents .
Remo val and Replace ment Procedur es Maintenance and Serv ice Guide 5–33 Display Assemb ly Subcomponents Spare P ar t Number Information Displa y Plastics Kit, includes: ■ Displa y bezel ■ Disp.
5–34 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 11. Remov e the eight rubber screw cov ers 1 and 2 and the eight Phillips PM2.5×7.0 scre ws 3 that secure the display bezel to the display assembly . ✎ The rubber scre w cov ers are included in the Display Screw Kit, spare part number 407794-001.
Remo val and Replace ment Procedur es Maintenance and Serv ice Guide 5–35 ✎ The display bezel and display enclosure are av ailable in the Display Plastics Kit, spare part number 407792-001.
5–3 6 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 14. Disconnect the follo wing cables: 1 Display panel cable 2 W ireless light cable 3 Display in verter board cable Disconn.
Remo val and Replace ment Procedur es Maintenance and Serv ice Guide 5–3 7 15. Remov e the two Phillips PM2.5×7.0 screws 1 that secure the display panel to the display enclosure.
5–38 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es ✎ The display release hook arm and spring are av ailable in the Display Hinge Kit, spare part number 407796-001. 17. If it is necessary to replace the display release hook arm, slide and hold the arm 1 to the right.
Remo val and Replace ment Procedur es Maintenance and Serv ice Guide 5–39 ✎ The display hinges are av ailable in the Display Hinge Kit, spare part numbers 407796-001. 22. If it is necessary to replace the display hinges, remov e the four Phillips PM2.
5–40 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 24. Remov e the Phillips PM2.0×4.0 screws 1 that secure the left and right wireless antenna transcei vers to the display enclosure. 25. Release the retention tabs 2 b uilt in to the display enclosure lining that secure the wireless antenna cables to the display enclosure.
Remo val and Replace ment Procedur es Maintenance and Serv ice Guide 5–41 5. 1 5 Top C ove r 1. Prepare the computer for disassembly ( Section 5.3 ) and then remov e the following components: a. Hard dri ve ( Section 5.4 ) b . Memory/Mini PCI module compartment co ver ( Section 5.
5–4 2 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 2. T urn the computer upside do wn with the front toward you. 3. Remov e the two Phillips PM2.5×3.0 screws 1 in the optical dri ve bay and the silver Phillips PM2.5×5.0 scre w 2 in the hard dri ve bay that secure the top cover to the computer .
Remo val and Replace ment Procedur es Maintenance and Servi ce Guide 5–4 3 4. Remov e the eight Phillips PM2.5×11.0 screws that secure the top cov er to the computer .
5–44 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 5. T urn the computer right-side up with the front to ward you. 6. Release the ZIF connector to which the T ouchPad cable 1 is connected and disconnect the T ouchPad cable 2 from the system board.
Remo val and Replace ment Procedur es Maintenance and Serv ice Guide 5–45 7. Remov e the sev en Phillips PM2.5×11.0 scre ws that secure the top cov er to the computer .
5–46 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 8. Remov e the three silver PM2.5×5.0 scre ws that secure the top cov er to the computer .
Remo val and Replace ment Procedur es Maintenance and Serv ice Guide 5–4 7 9. Lift up the rear edge of the top cov er 1 until it disengages from the base enclosure.
5–48 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 11. If it is necessary to replace the T ouchPad cable, release the ZIF connector to which the T ouchPad cable 1 is connected and disconnect the T ouchPad cable 2 from the T ouchPad board.
Remo val and Replace ment Procedur es Maintenance and Serv ice Guide 5–49 5 . 1 6 Bluetoot h Module 1. Prepare the computer for disassembly ( Section 5.3 ), and then remov e the following components: a. Hard dri ve ( Section 5.4 ) b . Memory/Mini PCI module compartment co ver ( Section 5.
5–50 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 2. Remov e the Phillips PM2.0×4.0 screw 1 that secures the Bluetooth module to the base enclosure. 3. Remov e the Bluetooth module from the base enclosure 2 . 4. Remov e the Bluetooth module cable 3 from the routing channel in the base enclosure.
Remo val and Replace ment Procedur es Maintenance and Serv ice Guide 5–51 5. 1 7 Sys t e m B o a r d ✎ When replacing the system board, ensure that the follo w ing components are remov ed from the defectiv e system board and installed on the replacement system board: ■ Memory modules ( Section 5.
5–5 2 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 2. T urn the computer right-side up with the front to ward you. 3. Press in on the ExpressCard slot bezel 1 to release it. 4. Remov e the ExpressCard slot bezel 2 . ✎ The ExpressCard slot bezel is included in the Plastics Kit, spare part number 407778-001.
Remo val and Replace ment Procedur es Maintenance and Serv ice Guide 5–5 3 5. Remov e the PM2.5×6.0 screw 1 that secures the display hinge support to the base enclosure. 6. Remov e the display hinge support 2 . 7. Remov e the power connector 3 from the clip in the base enclosure.
5–54 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 9. Disconnect the USB/audio board cable 1 and modem cable 2 from the system board.
Remo val and Replace ment Procedur es Maintenance and Servi ce Guide 5–5 5 10. Remov e the two Phillips PM2.5×11.0 screws 1 and the three Phillips PM2.5×6.0 scre ws 2 that secure the system board to the base enclosure. 11. Remov e the ExpressCard bracket 3 .
5–5 6 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 12. Use the optical dri ve connector 1 to lift the right side of the system board 2 until it is clear of the base enclosure. 13. Slide the system board 3 to the right at an angle and re move it .
Remo val and Replace ment Procedur es Maintenance and Serv ice Guide 5–5 7 14. If it is necessary to replace th e po wer connector cable, turn the system board upside do wn with the expansion port 2 docking connector to ward you. 15. Disconnect the po wer connector cable 1 from the system board.
5–5 8 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 17. If it is necessary to replace the modem connector and cable, remov e the modem connector 1 and cable 2 from the clips and routing channel in the base enclosure. ✎ The modem connector and cable is av ailable in the Cable Kit, spare part number 407774-001.
Remo val and Replace ment Procedur es Maintenance and Serv ice Guide 5–5 9 5 . 1 8 USB/Audio B oard 1. Prepare the computer for disassembly ( Section 5.3 ), and then remov e the following components: a. Hard dri ve ( Section 5.4 ) b . Optical dri ve ( Section 5.
5–60 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 2. Remov e the Phillips PM2.5×6.0 screw 1 that secures the USB/audio board to the base enclosure. 3. Remov e the USB/audio board 2 from the base enclosure. 4. Disconnect the USB/audio board cable 3 from the USB/audio board.
Remo val and Replace ment Procedur es Maintenance and Serv ice Guide 5–61 5. 1 9 H e a t S i n k 1. Prepare the computer for disassembly ( Section 5.3 ), and then remov e the following components: a. Hard dri ve ( Section 5.4 ) b . Memory/Mini PCI module compartment co ver ( Section 5.
5–6 2 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 2. T urn the system board upside do wn with the expansion port 2 to ward you. 3. Remov e the four Phillips PM2.5×6.0 screws 1 that secure the heat sink to the system board. 4.
Remo val and Replace ment Procedur es Maintenance and Serv ice Guide 5–63 ✎ The thermal paste should be thoroughly cleaned from the surfaces of the heat sink 1 and processor 2 each time the heat sink is remov ed. Thermal paste should be reapplied to both surfaces before the heat sink is reinstalled.
5–64 Maintenance and Servi c e Guide Remo val and R eplacement Procedur es 5 .20 Processor ✎ The computer may be equipped with a processor socket that features either a locking scre w or a release arm. Both types of sockets are documented in this section.
Remo val and Replace ment Procedur es Maintenance and Servi ce Guide 5–65 1. Prepare the computer for disassembly ( Section 5.3 ), and then remov e the following components: a. Hard dri ve ( Section 5.4 ) b . Memory/Mini PCI module compartment co ver ( Section 5.
5–66 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es ✎ Steps 2 and 3 apply to processor sockets equipped with a locking scre w . Refer to steps 4 through 6 for instructions on removing a processor from a socket equipped with a release arm.
Remo val and Replace ment Procedur es Maintenance and Serv ice Guide 5–6 7 ✎ Steps 4 through 6 apply to processor sockets equipped with a release arm. 4. Slide the tip of the processor socket release arm 1 to the right until it clears the notch 2 on the processor socket.
5–6 8 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 5 .2 1 F an Assembl y 1. Prepare the computer for disassembly ( Section 5.3 ), and then remov e the following components: a. Hard dri ve ( Section 5.4 ) b . Memory/Mini PCI module compartment co ver ( Section 5.
Remo val and Replace ment Procedur es Maintenance and Servi ce Guide 5–6 9 2. Disconnect the fan cable 1 from the system board. 3. Remov e the following scre ws: 2 One Phillips PM2.5×3.0 scre w that secures the expansion port 2 bracket to the system board 3 T wo slotted M1.
5–7 0 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 4. Slide the expansion port bracke t 1 aw ay from the system board. 5. Remov e the fan assembly 2 . Re mo v i ng the F an Assembl y Re verse the abo ve procedure to install the fan assembly .
Remo val and Replace ment Procedur es Maintenance and Serv ice Guide 5–71 5. 22 S p e a ke rs 1. Prepare the computer for disassembly ( Section 5.3 ), and then remov e the following components: a. Hard dri ve ( Section 5.4 ) b . Memory/Mini PCI module compartment co ver ( Section 5.
5–7 2 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 2. T urn the system board right-side up with the expansion port 2 to ward you. 3. Disconnect the speaker cable 1 from the system board. 4. Remov e the PM2.5×6.0 screw 2 that secures the speaker to the system board.
Remo val and Replace ment Procedur es Maintenance and Serv ice Guide 5–7 3 5. 23 P C C a r d A s s e m b l y 1. Prepare the computer for disassembly ( Section 5.3 ), and then remov e the following components: a. Hard dri ve ( Section 5.4 ) b . Memory/Mini PCI module compartment co ver ( Section 5.
5–7 4 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 2. T urn the system board upside do wn with the expansion port 2 to ward you.
Remo val and Replace ment Procedur es Maintenance and Serv ice Guide 5 –7 5 4. T urn the system board right-side up with the expansion port 2 to ward you. 5. Disengage the hooks 1 on the PC Card assembly from the slots on the PC Card connector 2 . 6.
5–7 6 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 5 .24 ExpressC ard Ass embly 1. Prepare the computer for disassembly ( Section 5.3 ), and then remov e the following components: a. Hard dri ve ( Section 5.4 ) b . Memory/Mini PCI module compartment co ver ( Section 5.
Remo val and Replace ment Procedur es Maintenance and Serv ice Guide 5–77 2. T urn the system board upside do wn with the expansion port 2 to ward you.
5–7 8 Maintenance and Servi ce Guide Remo val and R eplacement Procedur es 4. T urn the system board right-side up with the expansion port 2 to ward you. 5. Remov e the ExpressCard assembly from the system board. Remo ving the Expr essCar d Assembl y Re verse the abo ve procedures to install the ExpressCard assembly .
Maintenance and Serv ice Guide 6–1 6 Spec if ica tions This chapter provides physical and performance specif ications. Ta b l e 6 - 1 Computer Dimensions Metric U .S. Height F ront Rear Width Depth 3.50 cm 4.50 cm 35.79 cm 26.39 cm 1.38 in 1.77 in 14.
6–2 Maintenance and Service Guide Spe c i ficat ions Relative humidity (noncondensing) Operating Nonoperating 10% to 90% 5% to 95% 10% to 90% 5% to 95% Maximum altitude (unpressurized) Operating (14.
Specific atio ns Maintenance and Serv ice Guide 6–3 Ta b l e 6 - 2 15.4-inch, WXGA, Displa y Dimensions Height Width Diagonal 20.7 cm 33.1 cm 39.1 cm 8.15 in 13.03 in 15.39 in Number of colors Up to 16.8 million Contrast ratio 200:1 Brightness 180 nits typical Pixel resolution Pitch Fo r m at Configuration 0.
6–4 Maintenance and Service Guide Spe c i ficat ions Ta b l e 6 - 3 Hard Drives 120-GB* 100-GB* 80-GB* Dimensions Height Width We ig h t 9.5 mm 70 mm 102 g 9.
Specific atio ns Maintenance and Serv ice Guide 6–5 80-GB* 60-GB* 40-GB* Dimensions Height Width We ig h t 9.5 mm 70 mm 99 g 9.5 mm 70 mm 99 g 9.5 mm 70 mm 99 g Interface type ATA - 5 ATA - 5 ATA - .
6–6 Maintenance and Service Guide Spe c i ficat ions Ta b l e 6 - 4 D VD/CD-R W Combo Drive Applicable disc Read: D VD-R, D V D-RW , D VD-ROM (D VD-5, D VD-9, D VD-10, D VD-18), CD-ROM (Mode 1 and 2.
Specific atio ns Maintenance and Serv ice Guide 6–7 Access time CD media D VD media Random Full stroke < 110 ms < 210 ms < 130 ms < 225 ms A u dio output level Line-out, 0.
6–8 Maintenance and Service Guide Spe c i ficat ions Ta b l e 6 - 5 DV D ± RW and CD-R W Double-La yer Combo Drive Applicable disc Read: D VD-R, D VD-RW , D VD-ROM (D VD-5, D VD-9, D VD-10, D VD-18.
Specific atio ns Maintenance and Serv ice Guide 6–9 Access time CD D VD Random Full stroke < 175 ms < 285 ms < 230 ms < 335 ms A u dio output level A u dio-out, 0.
6–10 Maintenance and Servi ce Guide Spe c i ficat ions Ta b l e 6 - 6 System Interrupts Hard ware IRQ System Function IRQ0 System timer IRQ1 Standard 101-/102-K ey or Microsoft Natural K eyboard IRQ.
Specific atio ns Maintenance and Serv ice Guide 6–11 IRQ11 TI OHCI 1394 host controller TI PCI1410 CardBus controller IRQ12 Synaptics PS/2 T ouchP ad IRQ13 Numeric data processor IRQ14 Primar y IDE channel IRQ15 Secondar y IDE channel *Def ault configuration; audio possible configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none.
6–12 Maintenance and Servi ce Guide Spe c i ficat ions Ta b l e 6 - 7 System I/O Addresses I/O Address (he x) System Function (shipping configuration) 000 - 00F DMA controller no .
Specific atio ns Maintenance and Serv ice Guide 6–13 I/O Address (he x) System Function (shipping configuration) 0A2 - 0BF Unused 0C0 - 0DF DMA controller no .
6–14 Maintenance and Servi ce Guide Spe c i ficat ions I/O Address (he x) System Function (shipping configuration) 2F0 - 2F7 Unused 2F8 - 2FF Infrared por t 300 - 31F Unused 320 - 36F Unused 370 - 3.
Specific atio ns Maintenance and Serv ice Guide 6–15 Ta b l e 6 - 8 System Memory Map Size Memory Address System Function 640 KB 00000000-0009FFFF Base memory 128 KB 000A0000-000BFFFF Video memory 4.
6–16 Maintenance and Servi ce Guide Spe c i ficat ions Ta b l e 6 - 9 System DMA Hard ware DMA System Function DMA0 Not applicab le DMA1* Not applicable DMA2* Not applicable DMA3 Not applicab le DMA4 Direct memory access controller DMA5* A vailab le for PC Card DMA6 Not assigned DMA7 Not assigned *PC Card controller ca n use DMA 1, 2, or 5.
Maintenance and Serv ice Guide A–1 A Sc r e w Li sting This appendix provides specif ication and reference information for the scre ws and screw locks used in the computer . All scre ws listed in this appendix are av ailable in the Computer Screw Kit, spare part number 407782-001, and the Display Scre w Kit, spare part number 407794-001.
A–2 Maintenance and Service Guide Scr ew Listing Black Phillips P M2 .5×5 .0 S cre w Locati ons Ta b l e A - 2 Black Phillips PM2.5×5.0 Scre w Color Qty .
Sc rew Li st i ng Maintenance and Serv ice Guide A–3 Phillips P M2 . 5×6. 0 Scr ew L ocations Ta b l e A - 3 Phillips PM2.5×6.0 Screw Color Qty . Length Thread Head Width Black 15 6.0 mm 2.5 mm 6.0 mm Where used: 2 screws that secure the hard driv e to the computer (documented in Section 5.
A–4 Maintenance and Service Guide Scr ew Listing Phillips P M2 . 5×6. 0 Scr ew L ocations Ta b l e A - 3 Phillips PM2.5×6.0 Screw (Continued) Color Qty . Length Thread Head Width Black 15 6.0 mm 2.5 mm 6.0 mm Where used: 3 screws that secure the s witch co v er to the computer (documented in Section 5.
Sc rew Li st i ng Maintenance and Serv ice Guide A–5 Phillips P M2 . 5×6. 0 Scr ew L ocation Ta b l e A - 3 Phillips PM2.5×6.0 Screw (Continued) Color Qty . Length Thread Head Width Black 15 6.0 mm 2.5 mm 6.0 mm Where used: One screw that secures the displa y hi nge suppor t to the base enclosure (documented in Section 5.
A–6 Maintenance and Service Guide Scr ew Listing Phillips P M2 . 5×6. 0 Scr ew L ocations Ta b l e A - 3 Phillips PM2.5×6.0 Screw (Continued) Color Qty . Length Thread Head Width Black 15 6.0 mm 2.5 mm 6.0 mm Where used: 3 screws that secure the top co ve r to the computer (documented in Section 5.
Sc rew Li st i ng Maintenance and Serv ice Guide A–7 Phillips P M2 . 5×6. 0 Scr ew L ocation Ta b l e A - 3 Phillips PM2.5×6.0 Screw (Continued) Color Qty . Length Thread Head Width Black 15 6.0 mm 2.5 mm 6.0 mm Where used: 1 screw that secures the USB/audio boar d to the base enclosure (documented in Section 5.
A–8 Maintenance and Service Guide Scr ew Listing Phillips P M2 . 5×6. 0 Scr ew L ocations Ta b l e A - 3 Phillips PM2.5×6.0 Screw (Continued) Color Qty . Length Thread Head Width Black 15 6.0 mm 2.5 mm 6.0 mm Where used: 4 screws that secure the heat sink to the system board (documented in Section 5.
Sc rew Li st i ng Maintenance and Serv ice Guide A–9 Phillips P M2 . 5×6. 0 Scr ew L ocation Ta b l e A - 3 Phillips PM2.5×6.0 Screw (Continued) Color Qty . Length Thread Head Width Black 15 6.0 mm 2.5 mm 6.0 mm Where used: One screw that secures the speak ers to the system board (documented in Section 5.
A–10 Maintenance and Servi ce Guide Scr ew Listing Phillips P M2 . 5×3. 0 Sc r e w Locations Ta b l e A - 4 Phillips PM2.5×3.0 Screw Color Qty . Length Thread Head Width Black 5 3.0 mm 2.5 mm 6.0 mm Where used: 2 screws that secure the memory shie ld to the computer (documented in Section 5.
Sc rew Li st i ng Maintenance and Serv ice Guide A–11 Phillips P M2 . 5×3. 0 Sc r e w Locations Ta b l e A - 4 Phillips PM2.5×3.0 Screw (Continued) Color Qty . Length Thread Head Width Black 5 3.0 mm 2.5 mm 6.0 mm Where used: 2 screws that secure the top co ve r to the computer (documented in Section 5.
A–12 Maintenance and Servi ce Guide Scr ew Listing Phillips P M2 . 5×3. 0 Sc r e w Location Ta b l e A - 4 Phillips PM2.5×3.0 Screw (Continued) Color Qty . Length Thread Head Width Black 5 3.0 mm 2.5 mm 6.0 mm Where used: One screw that secures the f an assemb ly to the system board (documented in Section 5.
Sc rew Li st i ng Maintenance and Serv ice Guide A–13 Phillips P M2 . 5×11.0 Sc re w Locations Ta b l e A - 5 Phillips PM2.5×11.0 Screw Color Qty . Length Thread Head Width Black 20 11.0 mm 2.5 mm 6.0 mm Where used: 1 One screw that secures the optical drive to the computer (documented in Section 5.
A–14 Maintenance and Servi ce Guide Scr ew Listing Phillips P M2 . 5×11.0 Sc re w Locations Ta b l e A - 5 Phillips PM2.5×11.0 Screw (Continued) Color Qty . Length Thread Head Width Black 20 11.0 mm 2.5 mm 6.0 mm Where used: 8 screws that secure the top co ve r to the computer (documented in Section 5.
Sc rew Li st i ng Maintenance and Serv ice Guide A–15 Phillips P M2 . 5×11.0 Sc re w Locations Ta b l e A - 5 Phillips PM2.5×11.0 Screw (Continued) Color Qty . Length Thread Head Width Black 20 11.0 mm 2.5 mm 6.0 mm Where used: 7 screws that secure the top co ve r to the computer (documented in Section 5.
A–16 Maintenance and Servi ce Guide Scr ew Listing Phillips P M2 . 5×11.0 Sc re w Locations Ta b l e A - 5 Phillips PM2.5×11.0 Screw (Continued) Color Qty . Length Thread Head Width Black 20 11.0 mm 2.5 mm 6.0 mm Where used: 2 screws that secure the system board to the base enclosure (documented in Section 5.
Sc rew Li st i ng Maintenance and Serv ice Guide A–17 Phillips P M2 . 0×4.0 S cre w Locati ons Ta b l e A - 6 Phillips PM2.0×4.0 Screw Color Qty . Length Thread Head Width Black 22 4.0 mm 2.0 mm 5.0 mm Where used: 2 screws that secure the optical driv e brac ket to the optical drive (documented in Section 5.
A–18 Maintenance and Servi ce Guide Scr ew Listing Phillips P M2 . 0×4.0 S cre w Locati ons Ta b l e A - 6 Phillips PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 22 4.0 mm 2.0 mm 5.0 mm Where used: 5 screws that secure the LED board to the k eyboard frame (documented in Section 5.
Sc rew Li st i ng Maintenance and Serv ice Guide A–19 Phillips P M2 . 0×4.0 S cre w Locati ons Ta b l e A - 6 Phillips PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 22 4.0 mm 2.0 mm 5.0 mm Where used: 8 screws that secure the displa y hinges to the display panel (documented in Section 5.
A–20 Maintenance and Servi ce Guide Scr ew Listing Phillips P M2 . 0×4.0 S cre w Locati ons Ta b l e A - 6 Phillips PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 22 4.0 mm 2.0 mm 5.0 mm Where used: 2 screws that secure the wireless tr ansceivers to the displa y enclosure (documented in Section 5.
Sc rew Li st i ng Maintenance and Serv ice Guide A–21 Phillips P M2 . 0×4.0 S cre w Locati on Ta b l e A - 6 Phillips PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 22 4.0 mm 2.0 mm 5.0 mm Where used: One screw that secures the Bluetooth module to the displa y hinge suppor t (documented in Section 5.
A–2 2 Maint enance and Ser v ice Guide Scr ew Listing Phillips P M2 . 0×4.0 S cre w Locati ons Ta b l e A - 6 Phillips PM2.0×4.0 Screw (Continued) Color Qty . Length Thread Head Width Black 22 4.0 mm 2.0 mm 5.0 mm Where used: 1 T wo scre ws that secure the PC Ca rd assembly to the system board (documented in Section 5.
Sc rew Li st i ng Maintenance and Serv ice Guide A–2 3 Silv er Phillips P M2 .5×5 . 0 Scr ew L ocations Ta b l e A - 7 Silver Phillips PM2.5×5.0 Screw Color Qty . Length Thread Head Width Silver 6 5.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the s witch co v e r to the computer (documented in Section 5.
A–2 4 Maintenance and Service Guide Scr ew Listing Silv er Phillips P M2 .5×5 . 0 Scr ew L ocation Ta b l e A - 7 Silver Phillips PM2.5×5.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 6 5.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the top co ve r to the computer (documented in Section 5.
Sc rew Li st i ng Maintenance and Serv ice Guide A–25 Silv er Phillips P M2 .5×5 . 0 Scr ew L ocations Ta b l e A - 7 Silver Phillips PM2.5×5.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 6 5.0 mm 2.5 mm 5.0 mm Where used: 3 screws that secure the top co ve r to the computer (documented in Section 5.
A–2 6 Maintenance and Service Guide Scr ew Listing Phillips P M2 . 0×6. 0 Scr ew Locati on Ta b l e A - 8 Phillips PM2.0×6.0 Screw Color Qty . Length Thread Head Width Silver 1 6.0 mm 2.0 mm 5.0 mm Where used: One screw that secures the k eyboard frame to the computer (documented in Section 5.
Sc rew Li st i ng Maintenance and Serv ice Guide A–2 7 Phillips P M2 . 0×3. 0 Scr ew L ocations Ta b l e A - 9 Phillips PM2.0×3.0 Screw Color Qty . Length Thread Head Width Silver 4 3.0 mm 2.0 mm 5.0 mm Where used: 4 screws that secure the k eyboard to the ke yboard frame (documented in Section 5.
A–2 8 Maintenance and Service Guide Scr ew Listing Phillips P M2 . 5×7 . 0 Scr ew L ocations T able A-10 Phillips PM2.5×7.0 Screw Color Qty . Length Thread Head Width Silver 14 7.0 mm 2.5 mm 5.0 mm Where used: 4 screws that secure the displa y asse mbly to the computer (documented in Section 5.
Sc rew Li st i ng Maintenance and Serv ice Guide A–29 Phillips P M2 . 5×7 . 0 Scr ew L ocations T able A-10 Phillips PM2.5×7.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 14 7.0 mm 2.5 mm 5.0 mm Where used: 8 screws that secure the displa y bezel to the displa y enclosu re (documented in Section 5.
A–30 Maintenance and Servi ce Guide Scr ew Listing Phillips P M2 . 5×7 . 0 Scr ew L ocations T able A-10 Phillips PM2.5×7.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 14 7.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the displa y panel to the display enclosure (documented in Section 5.
Sc rew Li st i ng Maintenance and Serv ice Guide A–31 Slotted SM1.5×9 .0 Sc re w Locations T able A-11 Slotted SM1.5×9.0 Screw Color Qty . Length Thread Head Width Silver 2 9.0 mm 1.5 mm 2.0 mm Where used: 2 screws that secure the e xpansion por t 2 brack et and fan assemb ly to the system board (documented in Section 5.
A–3 2 Maintenance and Service Guide Scr ew Listing Phillips P M3 .0×6 .0 Sc re w Locations T able A-12 Phillips PM3.0×6.0 Screw Color Qty . Length Thread Head Width Black 2 6.0 mm 3.0 mm 5.0 mm Where used: 2 screws that secure the f an assembly to the system board (documented in Section 5.
Maintenance and Serv ice Guide B–1 B Soft war e U pda te and Reco v er y Updat ing S oftw ar e Updated versions of the softw are provided with your computer may be av ailable on the HP W eb site. Most software and BIOS upda tes on the HP W eb site are packaged in compressed files called SoftP aqs .
B–2 Maintenance and Service Guide Softwar e Update and Recov er y Updati ng the BIOS T o determine whether av ailable BIOS updates contain later BIOS versions than those currently installed on the computer , you need to kno w the version of the system BIOS currently installed.
Softwar e Update and Reco very Maintenance and Serv ice Guide B–3 T o download a BIOS update: 1. Access the page on the HP W eb site that provides software for your computer: Select Start > Help and Support , and then select the software and dri vers update.
B–4 Maintenance and Service Guide Softwar e Update and Recov er y 3. Double-click the file that has an .e xe extension (for e xample, filename .e xe). The BIOS installation begins. 4. Complete the installation by follo wing the instructions on the screen.
Softwar e Update and Reco very Maintenance and Serv ice Guide B–5 6. Double-click the file that has an .e xe extension (for e xample, filename .e xe). The installation begins. 7. Complete the installation by follo wing the instructions on the screen.
B–6 Maintenance and Service Guide Softwar e Update and Recov er y Ba ckin g Up Y our Infor m ation When to Bac k Up ■ On a regularly scheduled basis. ✎ Set reminders to back up your information periodically . ■ Before the computer is repaired or restored.
Softwar e Update and Reco very Maintenance and Serv ice Guide B–7 Us ing S y ste m Re stor e P oints When you back up your system, you are creating a system restore point. A system restore point allo ws you to save and name a snapshot of your hard dri ve at a specific point in time.
B–8 Maintenance and Service Guide Softwar e Update and Recov er y Restore to a Pre vious Date and Time T o rev ert to a restore point (creat ed at a previous date and time), when the computer was functioning optimally: 1. Select Start > Help and Support , and then click S ystem Restore .
Softwar e Update and Reco very Maintenance and Serv ice Guide B–9 ■ Number each disc before inserting it into the computer optical dri ve. ■ If necessary , you can e xit the program before you have finished creating the reco very discs.
B–10 Maintenance and Service Guide Softwar e Update and Recov er y Reinstalling Sof tware Pr ograms and Driv ers If a program or dri ver preinstalled at the factory is accidentally erased or is damaged, the Application and Dri ver Recov ery tool allo ws you to reinstall it.
Softwar e Update and Reco very Maintenance and Serv ice Guide B–11 2. Select Start > All Programs > System Reco very > A pplication and Driver Recovery . The Application and Dri ver Recove ry tool opens. 3. Select A pplication Installation or Driver Installation , and then click Next .
B–12 Maintenance and Service Guide Softwar e Update and Recov er y Recov e rin g from th e Rec o ver y Dis c s T o restore the system from the recovery discs: 1. Back up all personal files. 2. Insert the first reco very disc into the optical dri ve and restart the computer .
Softwar e Update and Reco very Maintenance and Serv ice Guide B–13 a. Click Adv anced Options on the System Recovery screen. b. S e l e c t Destructive Reco very and follow the on-screen instructions.
B–14 Maintenance and Service Guide Softwar e Update and Recov er y Upd ating Reins talled Soft war e After you perform a system recov ery , connect to the Internet to update all reinstalled software. T o access update links for th e operating system and other software pro vided on your computer: » Select Start > Help and Support .
Maintenance and Serv ice Guide C–1 C Disp l a y C omponen t Rec y c lin g Å W AR NING: T he backlight contains mer cury . Cauti on should be ex erc ised whe n remo ving and handling the backli ght to avo id damaging this component and cau sing exposur e to the mer cury .
C–2 Maintenance and Servi c e Guide Display C omponent Recy cling This appendix provides disassembl y instructions for the display assembly . The display assembly must be disassembled to g ain access to the backlight 1 and the LCD panel 2 . ✎ Disassembly procedures dif fer from one display assembly to another .
Display C omponent Recy cling Maintenance and Serv ice Guide C–3 Perform the follo w ing steps to disassemble the display assembly: 1. Remov e all screw co vers 1 and screws 2 that secure the display bezel to the display assembly .
C–4 Maintenance and Servi c e Guide Display C omponent Recy cling 2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly . 3. Remov e the display bezel 3 .
Display C omponent Recy cling Maintenance and Serv ice Guide C–5 4. Disconnect all LCD panel cables 1 from the display in verter board and remov e the inv erter board 2 .
C–6 Maintenance and Servi c e Guide Display C omponent Recy cling 5. Remov e all screws 1 that secure the LCD panel to the display enclosure. 6. Remov e the LCD panel 2 from the display enclosure.
Display C omponent Recy cling Maintenance and Serv ice Guide C–7 7. T urn the LCD panel upside do wn. 8. Remov e all screws that secure the LCD panel frame to the LCD panel.
C–8 Maintenance and Servi c e Guide Display C omponent Recy cling 9. Use a sharp-edged tool to cut the tape 1 that secures the side of the LCD panel to the LCD panel frame.
Display C omponent Recy cling Maintenance and Serv ice Guide C–9 11. Remov e the screws 1 that secure the backlight cov er to the LCD panel. 12. Lift the top edge of the backlight cov er 2 and swing it forward.
C–10 Maintenance and S er v ice Guide Display C omponent Recy cling 14. T urn the LCD panel right-side up. 15. Remov e the backlight cables 1 from the clip 2 in the LCD panel.
Display C omponent Recy cling Maintenance and Serv ice Guide C–11 16. T urn the LCD panel upside do wn. 17. Remov e the backlight frame from the LCD panel.
C–12 Maintenance and Service Gui de Display C omponent Recy cling Å W AR NING: T he backlight contains mer cury . Cauti on should be ex erc ised whe n remo ving and handling the backli ght to avo id damaging this component and cau sing exposur e to the mer cury .
Display C omponent Recy cling Maintenance and Serv ice Guide C–13 19. Disconnect the display cable 1 from the LCD panel. 20. Remov e the screws 2 that secure the LCD panel to the LCD rear panel. 21. Release the LCD panel 3 from the LCD rear panel. 22.
C–14 Maintenance and Service Gui de Display C omponent Recy cling 23. Remov e the LCD panel. Re mo v i ng the L CD P anel 24. Recycle the backlight and LCD panel.
Maintenance and Serv ice Guide D–1 D Conn ec tor P in As signm ents Ta b l e D - 1 Universal Serial Bus Pin Signal Pin Signal 1 +5 VDC 3 Data + 2 Data – 4 Ground.
D–2 Maintenance and Servi ce Guide Connec tor Pin As signments Ta b l e D - 2 RJ-45 (Network) Pin Signal Pin Signal 1 T ransmit + 5 Unused 2 T ransmit – 6 Receive – 3 Receive + 7 Unused 4 Unused.
Connector P in Assignments Maintenance and Serv ice Guide D–3 Ta b l e D - 3 S-Video-Out Pin Signal Pin Signal 1 TV -Ground 5 TV -CD 2 TV -CVBS 6 TV -Ground 3 TV -Ground 7 TV -YD 4 TV -Ground.
D–4 Maintenance and Servi ce Guide Connec tor Pin As signments Ta b l e D - 4 External Monitor Pin Signal Pin Signal 1 Red analog 9 +5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 .
Connector P in Assignments Maintenance and Serv ice Guide D–5 Ta b l e D - 5 RJ-11 (Modem) Pin Signal Pin Signal 1 Unused 4 Unused 2T i p 5U n u s e d 3 Ring 6 Unused.
D–6 Maintenance and Servi ce Guide Connec tor Pin As signments Ta b l e D - 6 A udio-In (Microphone) Pin Signal Pin Signal 1 A udio signal in 3 Ground 2 A udio signal in Ta b l e D - 7 A udio-Out (H.
Maintenance and Serv ice Guide E–1 E P o w er C ord Set Requirements 3-Conduc tor P o w er Cord Set The wide range input feature of the computer permits it to operate from any line v oltage from 100 to 120 or 220 to 240 volts A C.
E–2 Maintenance and Service Guide P o wer Cor d Set Requir ements Gen eral Requirements The requirements listed belo w are applicable to all countries. ■ The length of the po wer cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.5 ft).
P o wer Cor d Set Requirements Maintenance and Serv ice Guide E–3 Countr y-Spec ific Requirements 3-Conductor P ower Cor d Set Requirements Country/Region Accredited Agency Applicable Note Number A .
E–4 Maintenance and Service Guide P o wer Cor d Set Requir ements Ko r e a E K 4 The Netherlands KEMA 1 Norwa y NEMK O 1 P eople’ s Republic of China CCC 5 Sweden SEMK O 1 Switzerland SEV 1 T aiwan BSMI 4 United Kingdom BSI 1 United States UL 2 ✎ NOTES: 1.
Maintenance and Serv ice Guide Index–1 Inde x 1394 port 1–11 A all-in-one media cable, spare part number 3–18 analog TV tuner, spare part number 3–18 , 3–24 arrow keys 1–13 audio troublesh.
Index–2 Maintenance and Servi ce Guide Index left-side 1–9 , 1–10 right-side 1–8 top 1–14 , 1–16 composite S-Video and audio cable, spare part number 3–18 , 3–24 computer feet illustra.
Index Maintenance and Serv ice Guide Index–3 DVB-T TV tuner, spare part number 3–18 , 3–25 DVD/CD-RW Combo Drive precautions 4–3 removal 5–17 spare part numbers 3–5 , 3–17 , 3–23 , 3.
Index–4 Maintenance and Servi ce Guide Index G grounding equipment and methods 4–7 H hard drive OS loading problems 2–16 precautions 4–3 removal 5–6 spare part numbers 3–11 , 3–17 , 3–.
Index Maintenance and Serv ice Guide Index–5 memory/Mini PCI module compartment cover illustrated 3–14 location 1–19 removal 5–11 microphone jack location 1–8 pin assignments D–6 Mini PCI .
Index–6 Maintenance and Servi ce Guide Index power connector cable illustrated 3–15 removal 5–57 spare part number 3–5 , 3–15 power connector cable, spare part number 3–25 power cord set r.
Index Maintenance and Serv ice Guide Index–7 speakers location 1–7 removal 5–71 spare part number 3–9 , 3–22 , 5–71 specifications computer 6–1 display assembly 6–3 DVD/CD-RW Combo Dri.
Index–8 Maintenance and Servi ce Guide Index U Universal Serial Bus (USB) port location 1–8 , 1–11 pin assignments D–1 unknown password 1–4 USB digital drive, spare part number 3–17 , 3–.
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