Benutzeranleitung / Produktwartung D3K59UT#ABA des Produzenten HP (Hewlett-Packard)
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HP EliteBook 9470m Notebook PC Maintenance and Service Guide.
© Copyright 2012 Hew lett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are U.S. registered trademarks of Intel Corporation. Microsoft, Windows, and Windows Vista are U.
Safety warning notice WARNING! To reduce the possibility of heat-related in juries or of ove rheating th e device, do not place the device dire ctly on your lap or obstr uct th e device air vents.
iv Safety warning no tice.
Table of contents 1 Product description ............ ......... ........... ......... ......... .......... .......... ........... ........ ............ ... ............. ........ ......... .. 1 2 External component id enti fication ...... ......... ...
Drive handling ..... ............ ............. ............... ............ .............. ............... ............ . 36 Grounding guidelines ................ ......... ............ ......... ........... ......... .......... ........... .........
Naviga ting and s electing in Comput er Setup .............. ...................... ................ 87 Restoring factory settings in Computer Setup ............ .......... ......... ............ ........ 88 Updating the BIOS ........ ................
SUSE Lin ux – Backup an d recovery . ............ ............. ........................ ........................ .................... .. 109 Creating backups .......... ............ ........ .......... ......... ............ ......... .......... ..
1 Product description Category Description Product Name HP EliteBook 9470m Notebook PC Processors Intel® Core® processors: ● i3-3217U 1.8-GHz, 3-MB L3 Cache, 17W ● i5-3317U 1.7-GHz (max turbo frequency 2.6-GHz), 3-MB L3 Cache, 17W ● i5-3427U 1.
Category Description Flash cache Samsung 32-GB MLC mSATA module, not available on computer models equipped with SSD, SED, or 256 mSATA. Supports no Flash cache module configuration.
Category Description Wireless Integrated wireless local area network (WLAN) options by way of wireless modu le Three WLAN antennas built into display assembly Support for the following WLAN formats: ● QC/Atheros AR9462 802.11a/b/g/n 2x2 BT4.0 combo ● Broadcom 4313GN 802.
Category Description Ports Audio-in (mono microphone) Audio-out (stereo headph one) Battery connector DisplayPort 1.1a Docking connector HP Smart AC adapter RJ-45 (Ethernet) USB 3.
Category Description Operating system Preinstalled: ● Windows® 7 Home Premium 64- and 32-bit with Micr osoft Basics (in Canada, Japan, and the Un ited States) ● Windows 7 Professional 64- and 32-.
Category Description Preinstalled with Microso ft Office Windows 7: ● Windows 7 Home Basic 32-bit with Office Transition (emerg ing markets only, not available in Japan) ● Windows 7 Home Premium 6.
Category Description Restore media–DR-DVD: ● Windows 7 without Windows DVD ● Windows 7 with Windows DVD ● Windows 8 Restore media–OS-DVD: ● Windows 7 Home Basic 32-bit ● Windows 7 Home P.
2 External component identification Display Component Description (1) WLAN antennas (2)* Send and receive wireless sign als to communicate with wireless local area networks ( WLAN). (2) WWAN antennas (2)* (select models only) Send and receive wireless signals to communica te with wireless wide area networks (WWAN).
Component Description (6) Internal display switch Turns off the display or initiates Sleep if the display is closed while the power is on. NOTE: The display switch is not visi ble from the outside of the computer. *The antennas are not visible from the outsid e of the comput er.
Lights NOTE: Windows 7 keyboard shown. Component Description (1) Power light ● On: The computer is on. ● Blinking: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. (2) Microphone mute light ● On: Microphone is off.
Buttons and fingerprint r eader (select models only) NOTE: Windows 8 keyboard shown. Top 11.
Component Description (1) Power button ● When the computer is off, p ress the button to turn on the computer. ● When the computer is on, press the b utton briefly to initiate Sleep/Suspend. ● When the computer is in the Sleep/Suspend state, press the button briefly to exit Sleep/Suspend.
Keys – Windows models Component Description (1) esc key Displays system informati on when pressed in combination with the fn key. (2) fn key Executes frequently used system fun ctions when pressed in combination with a function key, the num lk key, or the esc key.
Keys – SUSE Linux models Component Description (1) fn key Executes frequently used system functions when pressed in combination with a function key. (2) Function keys Execute frequently used system functions when pressed in combination with the fn key.
Front Component Description (1) Wireless light ● White: An integrated wireless device, such as a wireless local area network (WLAN) device and/ or a Bluetooth® device, is on. ● Amber: All wireless devices are off. (2) Power light ● On: The computer is on.
Left Component Description (1) Power connector Connects an AC adapter. (2) Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent over heating. It is normal for the internal fan to cycle on and off during routine operation.
Right Component Description (1) USB 3.0 ports (2) Connect optional USB devices. (2) DisplayPort Connects an optional digita l displa y device, such as a high- performance monitor or projector.
Bottom Component Description (1) Wireless and memory module compartment Contains the wireless and memory modules. CAUTION: To prevent an unresponsive system, replace the wireless module only with a w ireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region.
Component Description (6) Battery release latch Releases the battery from the battery bay. (7) Battery bay and SIM slot NOTE: SIM slot on select models only. Contains the battery. Supports a wireless subscrib er identity module (SIM). The SIM slot is located inside the battery bay on the right side.
3 Illustrated parts catalog Service tag and PCID label Service tag When ordering pa rts or requestin g information, provide the comput er serial numbe r and model description provided on the service tag. ● Product name (1) . This is the product name affix ed to the front of the computer.
PCID label The PCID label p rovides the informatio n required to properly reset the notebook firm ware (BIOS) back to factory shipped specifications when re pla cing the system board. The label may have a different number of characters depending on the operating system on the computer.
Computer major components 22 Chapter 3 Illustrated parts catalo g.
Item Component Spare part number (1) Display assembly : The display assembly is spared at the subc omponent level only. For more display assembly spare part information, see Display assembly subcomponents on page 26 .
Item Component Spare part number (9a) SD card insert (9b) Hard drive cover (10) Heat si nk (includes replacement ther mal material): 707907-001 (11) RT C battery 702853-001 (12) Fingerprint rea der bo.
Item Component Spare part number 500-GB, 7200-rpm, 7-mm self-encr ypting drive 703268-001 500-GB, 7200-rpm, 7-mm 703267-001 320-GB, 7200-rpm, 2.5-inch 603783-001 (21) Battery (Li ion): 4-cell, 52-Wh, 3.
Display assembly subcomponents 26 Chapter 3 Illustrated parts catalo g.
Item Component Spare part number (1) Display bezel: For use on models with a webcam 702860-001 For use on models without a webcam 702861-001 (2) Webcam/m icrophone modu le 702854-001 Microphone module.
Mass storage devices Item Description Spare part number (1) Hard driv e (does not include hard drive bracket or screws): 500-GB, 7200-rpm, 7-mm SED 703268-001 500-GB, 7200-rpm, 7-mm 703267-001 320-GB, 7200-rpm, 9.
Miscellaneous parts Componen t Spare part num ber AC adapt er: 45-W HP Smart AC adapter (non -PFC) 696694-001 65-W HP Smart AC adapter 609939-001 Optical mouse: HP USB optical travel mouse 434594-001 Wireless, 2.4-GHz 656840-001 Power cord (3-pin, black, 1.
Sequential part number listing CSR flag designations: A = Mandatory B = Optional C = Service technician re commended N = Non-user rep laceable Spare part number CSR flag Description 434594-001 A HP USB optical travel mouse 490371-001 A Power cord for use in North America (3-pin, black, 1.
Spare part number CSR flag Description 676786-001 A QC/Atheros AR9462 802.11a/b/g/n 2x2 BT4.0 combo 668969-001 A HP hs2350 HSPA+ Mobile Broadband Module 670292-001 A Intel Centrino Advanced-N 6235 675791-001 A HP lt2522 LTE/EV-DO Mobile Broadband Module 675793-001 A HP lt2523 LTE/HSPA+ Mobile Broadband Module 687945-001 A 4-cell, 52-Wh, 3.
Spare part number CSR flag Description 702843-A41 B Keyboard with pointing stick for use in Belgiu m (includes keyboard cabl e and pointing stick cable) 702843-AB1 B Keyboard with pointing stick for u.
Spare part number CSR flag Description 702853-001 B RTC battery (includes cable and double-sided tape) 702854-001 N Webcam/microphone module (includes double- sided tape) 702856-001 N Top cover with T.
Spare part number CSR flag Description 704441-001 A Service cover 707907-001 N Heat sink 708771-001 N 35.6-cm (14.0-in), LED, HD+, AntiGlare display panel 710788-001 A HP hs2350 hspa+ Mobile Broadband.
4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to comple te the removal and re placement procedures: ● Flat-bladed screw d.
Drive handling CAUTION: Drives are fragile components that must be handle d with care. To prevent damage to the computer, damage to a d r ive, or loss of information, observe these precau tions: Before removing or inserting a hard dri v e, shut down the computer.
CAUTION: A product can be degraded by as little as 700 V. Typical electrostatic voltage levels Relative hum idity Event 10% 40% 55% Walking across carpet 35,000 V 15,000 V 7,500 V Walking across vinyl.
Packaging and transporting guidelines Follow these groun ding guidelines when packaging and transp orting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts an d assemblies wi th conduct ive or approv ed containe rs or packaging.
Equipment guidelines Grounding equi pment must include either a wrist strap o r a foot strap at a grou nded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexibl e straps with a minimu m of one megohm ±1 0% resi stance in the ground cords.
Component replacement procedures This chapter provides removal an d replacement procedures. Make special note of e ach screw size and locat ion during remova l and replacemen t. Battery Description Spare part number 4-cell, 52-Wh, 3.55-Ah, Li ion battery 687945-001 6-cell, 60-Wh, 2.
When installin g the battery: 1. Insert the battery con nector end of the batte r y into the bay, aligning it to the left edge. 2. Slide the battery into the bay until it drops and t he latch snaps, and then slide the latch to the left to lock the batter y.
Display assembly components (pan el, bezel, webcam, microphone) All display assemblies include WL AN antenna transceivers and cables. WWAN models also include 2 WWAN antenna transceivers and cables.
b. Remove the display bezel (4) . The display bezel is available using spare part nu mber 702860-001 on models with a webcam and 702 861-001 on models without a we bcam. 4. If it is nece s sary to replac e the webcam/microphone module: a. Detach the webcam/microph one module (1) from the display enclosure .
5. If it is necessary to replace the display panel: a. Remove the four Phillips PM 2.0×3.0 screws that secure the di splay panel to the display enclosure. ● 702871-001 — 35.6-cm (14 . 0-in), LED, HD, AntiGlar e display panel ● 708771-001 — 35 .
Hard drive cover NOTE: The hard drive cover is ava ilable in the Pla stics kit, spare part number 7 02877-001. Description Spare part number Plastics kit 702877-001 Before removing the hard drive cover, fo llow these steps: 1.
Hard drive/SSD drive NOTE: The hard drive spare part kit do es not include the hard drive bracket, connector, or screws. The solid-state drive spare p art kit includes the Hard Drive Hardware Kit, which includes the bracket, connector, and screws.
3. Lift the hard drive, and then pull the hard d r ive out of the ha rd drive bay. 4. If it is necessary to disasse mble the hard drive, p erform the following steps: a. Remove the connector from the hard drive (1) . b. Remove the four Phi llips PM3.0×4.
mSATA drive Description Spare part number 256-GB mSATA drive 702866-001 32-GB mSATA drive 702867-001 24-GB mSATA drive 702868-001 Before removing the mSATA drive follow the se steps: 1. Turn off the compu ter. If you are un sure whether th e computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2. Remove the drive (2) by pulling it away from the slot at an angle. NOTE: mSATA drives are designed with a n otch to prev ent incorrect insertio n. Reverse this procedure to insta ll the mSATA drive.
RTC battery Description Spare part number RTC battery (includes cable and double-sided tape) 702853-001 Before r emoving the RTC bat t ery, foll ow these steps: 1. Turn off the compu ter. If you are un sure whether th e computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
Service cover Description Spare part number Service cover 704441001 Before removing the service cover, follow these steps: 1. Turn off the compu ter. If you are un sure whether th e computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
Memory module NOTE: Primary and expansion memory is insta lled in a stacked configuration in the bo ttom of the computer. Description Spare part number 8-GB memory module (PC3, 12800, 1600-MH z) 63409.
2. Remove the memory module (2) by pul ling the module a way from the slot at an angle. NOTE: Memory modules a re designed with a n otch to prevent incorrect insertion into the memory module slot. NOTE: The computer uses tw o memory slots. Th e top slot houses th e expansion memo ry module and the bo ttom slot houses the p rimary memory module.
WWAN module NOTE: The WWAN module and the WLAN mod ule are not interchangeable. Description Spare part number HP lt2523 LTE/HSPA+ Mobile Broadband Module 675793-001 HP lt2522 LTE/EV-DO Mobile Broadban.
3. Remove the WWAN module (3) by pulling the module away from the slot at an angle. NOTE: WWAN modules are d esigned with a not ch to prevent incorrect insertion.
WLAN module Description Spare part number Broadcom 4313GN 802.11b/g/n 1x1 WiFi and 20702 Blueto oth 4.0 Combo Adapter 657325-001 Intel Centrino Advanced-N 6235 670292-001 Intel Centrino Advanced-N 6205 WLAN module 631954-001 QC/Atheros AR9462 802.11a/b/g/n 2x2 BT4.
3. Remove the WLAN module (3) by pulling the module away from the slot at an angle. NOTE: WLAN modules a re designed with a n otch to prevent incorrect insertion.
Keyboard Description Spare part num ber Keyboard 684252-xx1 Before removing the keyboard, follow these steps: 1. Turn off the compu ter. If you are un sure whether th e computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
4. Insert a s crew driver or similar thin too l into the keyboard release opening near the fa n, and then press on the back of the keyboard until th e keyboard disengages from the computer. 5. Turn the co mputer right-side up with the front toward you.
8. Remove the keyboard. Reverse this procedure to insta ll the keyboard. 60 Chapter 4 Remova l and replacement procedures.
Base enclosure Description Spare part number Base enclosure 702863-001 Before removing the base enclosure, foll ow these steps: 1. Turn off the compu ter. If you are un sure whether th e computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
3. Remove the 13 To rx PM2.0×5.0 screw s that se cure the base enclosu re to the computer . 4. Remove the 7 Torx PM2.0×3.0 screws fro m the ba ttery bay that secure the b ase enclosure to the computer.
5. Lift the base encl osure (1) off t he computer while thr eading the ante nna cables throug h the hole in the base enclos ure (2) . Reverse this procedure to insta ll the base enclosure. Touchpad Before removing the touchpad, follow these steps: 1. Turn off the compu ter.
2. Lift the touchpad from the computer (2) . 3. Remove the touchpa d. Reverse this procedure to insta ll the touchpad. NOTE: When replacing the touchpad, ma ke sure to install the screws into holes closer to the edge of computer.
Remove the powe r connector: 1. Position the base encl osure with the front towa rd you. 2. Disconnect the power connector cable f rom the system board (1) . 3. Lift the powe r connector fro m the computer (2) . 4. Remove the power connector. Reverse this procedure to in stall the power connector.
Fan Description Spare part number Fan (includes cable) 702859-001 Before removing the fan, follow these step s: 1. Turn off the compu ter. If you are un sure whether th e computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
System board NOTE: The system board spare part kit includes replacemen t thermal material. Description Spare part number System boards for use in models without Window s 8: Intel Core i7-3667U processor (2.00 GHz [3.2-GHz max turbo fr equency], 4-MB cache) 702848-001 Intel Core i5-3427U processor (1.
e. Keyboard (see Keyboard on page 58 ) f. Base enclosure (see Base enclosure on pag e 61 ) NOTE: When replacing the system board, be sure t hat the following components are removed from the defective .
2. Remove the 2 Phillips PM2 .0×4.0 screws that secure the system board to th e computer. 3. Lift the left side of the system board up at an angle (1) . 4. Pull the system board away from and out of the computer (2) , making sure the connectors on the right side of the board (3) are clear of the co mputer.
Heat sink NOTE: The heat sink spare part kit includes replacement thermal material. Description Spare part number Heat sink 707907-001 Before removing the heat sink, follow the se steps: 1.
2. Remove the heat sink (2) . NOTE: The thermal mate rial must be thoroughly clean ed from the surfaces of the heat sink and the system board co mponents each ti me th e heat sink is removed. Repla cement thermal material is included with th e heat sink, processor, and system board spare part kits.
Speaker assembly Description Spare part number Speaker assembly (includes cable) 702869-001 Before removing the speaker assembly, follow these steps: 1. Turn off the compu ter. If you are un sure whether th e computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
Reverse this procedure to insta ll the speakers. Smart card board Description Spare part number Smart card board (includes ca ble) 702844-001 Before removing the smart card reader, follo w these steps: 1.
2. Rotate the b oard upward (2) at an angle, and th en remove it from the computer (3) . Reverse the removal procedures to install the sma r t card board.
Fingerprint reader board Description Spare part number Fingerprint reader board (includes cable) 702845-001 Before removing the fingerprint r eader board, follow these ste ps: 1. Turn off the compu ter. If you are un sure whether th e computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
Display assembly This section describes removing components that require you to completely remo ve th e display panel. For more information about removing displa y components that do not require that you remove the assembly from the computer, see Display assembly componen ts (panel, bezel, we bcam, microphone) on page 42 .
2. Release the display pa nel cable from the rou ting channel (2) . 3. Open the compute r and position it with the base enclosure on a table and the display hang ing down. NOTE: Be sure to support th e displa y when removing the screws. 4. Remove the four Philli ps PM2.
6. To remove the display bezel: a. Flex the inside edges of the bottom edge (1) , the left and right sides (2) , and the top edge (3) of the display bezel until the bezel disengages from the displa y enclosure.
b. Rotate the top of the display panel downward (1) . c. Lift the tape that secure the display cable connector on the panel (2) , and then disconnect the cable (3) from the connector (4) . NOTE: For this procedure the display will not be connected to the computer as shown in the following image.
8. If it is necessary to replac e the display hing es: Display hinge covers and hinges are available in the Display Hinge Kit, spare part number 702857-001. a. Remove the Phillips bro adhead PM2.0×2.5 screw (1) that secures each hinge cover to the display enclosure.
d. Lift the display hin ges off the displa y enclosure (2) . 9. If it is necessary to replace the WLAN ant enna cables and tr ansceivers: WLAN and WWAN ante nnas are availabl e in th e Anten na Kit, spare part number 702 876-001. a. Release the WLAN antenna transce ivers (1) from the clips built into the display enclosure.
10. If it is necessary to replace the WWAN antenna cables and transceivers: WLAN and WWAN ante nnas are availabl e in th e Anten na Kit, spare part number 702 876-001. a. Release the WWAN antenna tran sceivers (1) from t he clips built into the di splay enclosure.
5 Computer Setup (BIOS) and Advanced System Diagnostics Windows 7 – Computer Setup (BIOS) and Advanced System Diagnostics Using Computer Setup Computer Setup, or Basic Input/Ou tput System (BIOS), controls communication betwe en all the inpu t and output devices on the system (such as disk drives, d isplay, keyboard, mouse, an d printer).
NOTE: You can us e either a pointing device (T ouchP ad, pointing stick, or USB mouse) or the keyboard to navigate and make selections in Computer Setup .
Updating the BIOS Updated versions of the BIOS ma y be avail able on the HP website. Most BIOS update s on the HP website are packaged in compressed files called SoftP aqs . Some download packa ges contain a file named Read me.txt, which contains information regarding installing and troubleshooting the file.
NOTE: If you connect your comp uter to a networ k, con sult the network administrator before installing any software updates, especially system BIOS update s. BIOS installation procedures vary . Follow any instructions that are displayed on the scree n after the download is complete.
To start Advanced System Diagnostics: 1. Turn on or restart the compu ter. While the “Press the ESC ke y for Startup Me nu” message is displayed in the lo wer-left corner of the screen , press esc . When the Startup Menu is displayed, press f2 . 2.
To exit Computer Setup menu s, choose one of the following method s: ● To exit Computer Setup menus without saving your chan ges: Click the Exit icon in the lower-left corn er of the screen, and then follow the o n-screen instructions.
Updating the BIOS Updated versions of the BIOS ma y be avail able on the HP website. Most BIOS update s on the HP website are packaged in compressed files called SoftP aqs . Some download packa ges contain a file named Read me.txt, which contains information regarding installing and troubleshooting the file.
NOTE: If you connect your comp uter to a networ k, con sult the network administrator before installing any software updates, especially system BIOS update s. BIOS installation procedures vary . Follow any instructions that are displayed on the scree n after the download is complete.
To start Advanced System Diagnostics: 1. Turn on or restart the compu ter. While the “Press the ESC ke y for Startup Me nu” message is displayed in the lo wer-left corner of the screen , press esc . When the Startup Menu is displayed, press f2 . 2.
To exit Computer Setup menu s, choose one of the following method s: ● To exit Computer Setup me nus withou t saving your changes, click the Exit icon in the lower-left corner of the screen, an d then follow the on-screen in structions.
Determining the BIOS version To determine whether available BIO S updates c ontain later BIOS versions tha n those currently installed on the computer, you need to know the version of the system BIOS currently installed. BIOS version informa tion (also known as ROM date and System BIOS ) can be displayed as follows: 1.
Using Advanced Syst em Diagnostics Advanced System Diag nostics allows you to run dia gnostic tests to de termine if the computer hardware is functioning properly.
6 Specifications Computer specifications Metric U.S. Dimensions Width 33.80 cm 13.3 in Depth 23.13 cm 9.09 in Height (front to back) 1.95 cm 0.77 in Weight Equipped with one memory module, WLAN module, and mSATA drive 1.63 kg 3.6 lbs Input power Operating voltage and current 18.
35.6-cm (14.0-in) display specifications Metric U.S. Dimensions Height 17.6 cm 6. 93 in Width 31.2 cm 12.28 in Diagonal 35.7 cm 14.06 in Number of colors up to 16.8 million Contrast ratio 200:1 (typical) Brightness 200 nits (typical) Pixel resolution Pitch 0.
Hard drive specifications 500-GB* 320-GB* Dimensions Height 7 mm 7 mm Length 100.4 mm 100.4 mm Width 69.9 mm 69.9 mm Weight 110 g 110 g Interface typ e SATA SATA Transfer rate Synchronous (maximum) 1.1 GB/sec 1 .1 GB/sec Security ATA security or S ED ATA security Seek times (typical read, including setting) Single track 1.
Solid-state drive specifications 180-GB* 256-GB* Dimensions Height 7 mm 7 mm Length 100.5 mm 100.5 mm Width 69.9 mm 69.9 mm Weight 78 g 78 g Interface typ e ATA-7 ATA-7 Transfer rate Sequential Read R.
mSATA drive specifications 24-GB* 32-GB* 256-GB* Dimensions Height 1 mm 1 mm 1 mm Length 50.8 mm 50.8 mm 50.8 mm Width 28.9 mm 28.9 mm 28.9 mm Weight < 10 g < 10 g < 10 g Interface typ e ATA-.
7 Backup and recovery Windows 7 – Backup and recovery To protect you r information, use Windows Backup and Restor e to back up individu al files and folder s, back up your entire hard drive (s elect models only), cr eate syst em repair discs (select models only) with an optional external optical drive, or create system res tore points.
HP Recovery Disc Creator ca n create two kinds of recove ry DVDs as follows: ● Windows DVD—Installs the ope rating system wi thout a dditional drivers or applications. Choosing this selection creates a DVD that restores the original op erating system and the software programs installed at the factory.
NOTE: The backup process may ta ke over an hour, depending on file size and the sp eed of the computer. 1. Select Start > All Programs > Maintenance > Backu p and Restore . 2. Follow the on-screen instructions to set up yo ur backup, create a system image (select models only), or create a system repa ir disc (select models only).
4. Select Startup Repair . 5. Follow the on-screen instructions. NOTE: For additional information on recovering information using the Wind ows tools, perform a search for these topics in Hel p and Support. Using f11 recovery tools CAUTION: Using f11 recovery tools completely erases hard drive contents and reformats the hard drive.
5. Click Next . 6. Select Repair your computer . 7. Follow the on-screen instructions. After the repair is completed: 1. Eject the Windows 7 ope rating system DVD, and then insert the Driver Recovery disc. 2. Install the Hardwa re Enabling Drivers first, and then install Recommended Ap plications.
To create a backup using Backup and Restore: NOTE: Be sure that the computer is con nected to AC power before you start the backup process. NOTE: The backup process may ta ke over an hour, depending on file size and the sp eed of the computer.
4. Select Troubleshoot , select Advance d Options , and then select Automatic Repair . 5. Follow the on-screen instructions. NOTE: For additional information on recovering information using the Wind ows tools, perform a search for these topics in Hel p and Support.
After the repair is completed: 1. Eject the Windows 8 operating system media and then insert the Driver Recovery media. 2. Install the Hardwa re Enabling Drivers first, and then install Recommended Ap plications.
To use the Start screen: 1. On the Start screen, point to the far-ri ght upper or lower corner o f the screen to display the charms. 2. Click Settings . 3. Click Change PC setting s in the bottom-right corne r of the scre en, and then select General from the PC settings screen.
SUSE Linux – Backup and recovery Recovery after a system failure is as good as your most recent backup. As you add new software and data files, you sh ould continue to back u p your system on a re gular basis to maintain a reasonably current backu p.
5. Under Restore Point , click the time a nd date of the backup. NOTE: If multiple backu ps have been performed, cl ick Use the latest version to restore the latest version. 6. Click Restore to start r estoring the files, or click Cancel to cancel the operation.
NOTE: HP recommends that you create the US B Recove ry Disk in the event of a system failure. The Disk On Key used for thi s process should be 4 GB or larger. Creating a USB Re covery Disk On Key 1. Connect the USB Disk On Key to a USB port on the computer.
Remove everything and reinstall SLED Sometimes you want to perform detailed reformatti ng of your computer, or you wa nt to remove personal information before you give away or recyc l e your computer. The process described in this section provides a sp eedy, simple way to return the computer to its original stat e.
8 Power cord set requirements The wide-range input fe ature of the computer perm its it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor powe r cord set included wi th t he computer meets the req uirements for use in the country or region where the e quipment is purchased.
Requirements for specific countries and regions Country/region Acc redited agency A pplicable note nu mber Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 F.
9 Recycling Battery When a non-rechargeable or rechargeable battery has reached the en d of its useful life, do not dispose of the batte ry in general house hold waste.
Perform the following ste ps to di sassemble the display assembly: 1. Remove all screw covers (1) and screws (2 ) that secure the display bezel to the display assembly. 2. Lift up and out o n the left and ri ght inside edges (1) and the top and b o ttom inside edges (2) of the display beze l until the bezel disengag es from the display assemb ly.
4. Disconnect all disp lay panel cables (1) from the display i nverter and remove the inverte r (2) . 5. Remove all screws (1) that secure the display panel a ssembly to the display enclosure. 6. Remove the display panel assembly (2) from the display enclosure.
10. Remove the display pan el frame (2) from the display panel. 11. Remove the screws (1) that secure the backlight cover to the display panel. 12. Lift the top edge of the backlig ht cover (2) and swing it outward. 13. Remove the backlight cover. 14.
15. Remove the backlight cables (1) from the clip (2) in the display panel. 16. Position the d isplay panel upside-d own. WARNING ! The backlight contains mercury. Exercise caution when removing and handling t he backlight to avoid damag ing this compon ent and causin g exposure to the mercu r y.
18. Remove the backlight from the backlight frame. 19. Disconnec t the display pa nel cable (1) from the LCD panel. 20. Remove the screws (2) that secure the LCD panel to the display re ar panel. 21. Release the LCD panel (3) from the d isplay rear panel.
Index A AC adapter, spare part numbers 29, 31 advanced system diagnostics 86, 90 antenna removal 8 1, 82 spare part number 27, 33, 8 1, 82 Antenna Kit, spare part number 27, 33 audio, product descript.
E electrostati c discharge 36 embedded numeric keypad , identifying 13, 14 equipment guid elines 39 esc key, identifying 13 Ethernet, product description 2 external monitor port 17 F f11 recovery 10 3.
pointing stick 9 ports DisplayPort 17 external monitor 17 product description 4 USB charging 16 power button, identifying 12 power connector remov al 64 spare part number 64 power connector, identi fy.
W webcam spare part number 42 webcam light, id entifying 8 webcam, identify ing 8 webcam/microphone module remov al 43 spare part number 27, 33 Windows reinstall 112 remove everything and reinsta ll o.
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