Benutzeranleitung / Produktwartung 4100 des Produzenten HP (Hewlett-Packard)
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® HP OmniBook 4100 Service Manual.
ii HP OmniBook 4100 Notice In a continuing effort to improve the quality of our products, technical and environmental information in this document is subject to change without notice. This manual and any examples contained herein are provided “as is” and are subject to change without notice.
HP OmniBook 4100 iii Contents 1. Product Information .................................................................................................. 1-1 Features and Operation ........................................................................
iv HP OmniBook 4100 Figures Figure 1-1. OmniBook - Front View .............................................................................................. ...... 1-2 Figure 1-2. OmniBook - Side View ..................................................
HP OmniBook 4100 v Table 3-2. Troubleshooting Suggestions......................................................................................... ..... 3-5 Table 3-3. OmniBook Diagnostic Error Codes ...................................................
vi HP OmniBook 4100 Introduction This service manual provides reference information for the HP OmniBook 4100. It is intended to be used by HP-authorized service personnel in the installation, servicing, and repair of these products. The manual is designed as a self-paced guide.
HP OmniBook 4100 Product Information 1-1 1 Product Information The HP OmniBook 4100 provides desktop performance and expandability as well as convenient portability. It uses high-performance component technologies that make it capable of replacing a desktop computer or serving as a portable multimedia presentation tool.
1-2 Product Information HP OmniBook 4100 Features and Operation The following three illustrations point out the main external features of the computer. They are followed by highlights of the computer’s operation. For an internal, exploded view, see page 4-2.
HP OmniBook 4100 Product Information 1-3 Figure 1-3. OmniBook - Rear View Table 1-2. Product Comparisons OmniBook 7100 OmniBook 4100 OmniBook 2100/3100 OmniBook 3000 Processor * Intel Pentium II (266 MHz), with MMX technology. 512-KB burst- synchronous L2 cache (high-speed bus).
1-4 Product Information HP OmniBook 4100 Turning the OmniBook On and Off • On. Press the blue power button to turn on the OmniBook. • Standby. The display turns off automatically if the computer is inactive for about 2 minutes.
HP OmniBook 4100 Product Information 1-5 Checking the Status of the OmniBook The main OmniBook status lights, located at the front-right edge of the display bezel at the top of the display, indicate power status and drive activity. (These lights are on the LED strip cable.
1-6 Product Information HP OmniBook 4100 Using Fn Hot Keys The Fn key combined with another key is a hot key—a shortcut key sequence for various system controls. For an external keyboard, CTRL+ALT is normally equivalent to the Fn key. Table 1-6. Fn Hot Keys Hot Key Effect Fn + F1 Decreases the display’s brightness.
HP OmniBook 4100 Product Information 1-7 System Resources Below are default values for system resources. To see other, non-default possibilities, use the BIOS Setup utility (see page 3-23), which lists port and audio device configurations in the System Devices menu.
1-8 Product Information HP OmniBook 4100 Table 1-9. System Input/Output Addresses (100-3FF) 170-177 Internal CD-ROM drive (secondary IDE controller) 1F0-1F7 Internal hard disk (primary IDE controller).
HP OmniBook 4100 Product Information 1-9 Specifications The following tables list descriptions for the OmniBook and its accessories. Table 1-11. OmniBook 4100 Specifications Physical Attributes Size: 330.5mm×256.9mm×35-36.5mm (13.0"×10.1"×1.
1-10 Product Information HP OmniBook 4100 Preinstalled Software Microsoft Windows 95 or Windows NT 4.0. Windows 95-compatible Plug-and-Play. Windows NT 4.0 APM and PC Card Plug-and-Play. Advanced Power Management (APM 1.2). DMI 2.0 with HP TopTools 2.
HP OmniBook 4100 Product Information 1-11 Table 1-12. OmniBook 4100 Accessories OmniBook 4100-Only Accessories F1474A F1472A F1473A F1466A F1467A F1475A F1470A 24X CD-ROM drive module. Floppy drive module. Floppy drive cable for external use. Lithium-ion battery (primary and secondary).
1-12 Product Information HP OmniBook 4100 Internal Design The motherboard PCA is the central component of the OmniBook design. It plays a role in virtually all system functions. The CPU module (MMO) and most other subsystems connect to the motherboard.
HP OmniBook 4100 Product Information 1-13 Table 1-13. Functional Structure Bootup CPU module Motherboard BIOS IC Floppy disk module Hard disk drive Main processor (MMO). Primary system circuitry. Code for basic system functions. First source of disk-based startup code.
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HP OmniBook 4100 Removal and Replacement 2-1 2 Removal and Replacement This chapter tells you how to remove and replace the following components and assemblies. The ones marked by • are user-replaceable. Table 2-1. Removal Cross-Reference Air vent cover (table on page 2-23).
2-2 Removal and Replacement HP OmniBook 4100 Notes Reassembly steps are the reverse of the removal steps. Reassembly notes are included at the end of each section below. Symbols like this throughout this chapter show approximate full-size screw outlines.
HP OmniBook 4100 Removal and Replacement 2-3 Removing the Battery or Plug-In Module (User-Replaceable) Required Equipment • None. Removal Procedure 1. Unplug the ac adapter, if present. 2. Slide forward the module latch slider on the corner next to the module, then swing back the latch to loosen the module.
2-4 Removal and Replacement HP OmniBook 4100 Removing a RAM Board (User-Replaceable) Table 2-4. RAM Board Replacement Part Numbers Description Part Number Exchange Part Number RAM board, 32-MB 1818-7413 F1456-69100 RAM board, 64-MB 1818-7414 F1457-69100 Caution Handle the RAM board only by its edges and provide proper grounding.
HP OmniBook 4100 Removal and Replacement 2-5 Removing the Hard Disk Drive (User-Replaceable) Table 2-5. Hard Disk Drive Replacement Part Numbers Description Part Number Exchange Part Number Drive, hard disk (4.0GB, IBM) 0950-2671 F1386-69100 Drive, hard disk (4.
2-6 Removal and Replacement HP OmniBook 4100 Figure 2-4. Installing a Hard Drive in the Cover Reassembly Notes Caution Do not cover the vent hole in the top surface of the hard drive or in the case. If you cover the hole, the hard drive could fail prematurely.
HP OmniBook 4100 Removal and Replacement 2-7 3. Reboot the computer. If you are using the Recovery CD, press ESC during reboot to cancel the OmniBook screen, ESC to display the boot-device menu, then select the CD-ROM drive as the boot device. 4. When prompted, select “Create Hibernate Partition.
2-8 Removal and Replacement HP OmniBook 4100 Removing the Keyboard (HP Authorized Service Providers Only) Required Equipment • Small Phillips screwdriver. • Probe or tweezers. Removal Procedure 1. Unplug the ac adapter, if present, and remove the battery.
HP OmniBook 4100 Removal and Replacement 2-9 Reassembly Notes Caution After connecting the keyboard and pointing stick flex cables, lean the keyboard forward and tuck the excess length of the keyboard flex cable under the strip cover behind the keyboard.
2-10 Removal and Replacement HP OmniBook 4100 Removing the Display Assembly (HP Authorized Service Providers Only) Required Equipment • Small Phillips screwdriver.
HP OmniBook 4100 Removal and Replacement 2-11 Reassembly Notes Caution Install new screws for all screws you remove that hold the display hinges. Otherwise, the hinges could loosen over time. Hint • While attaching the LCD flex cable to the LVDS PCA, rest one corner of the display on the bottom case.
2-12 Removal and Replacement HP OmniBook 4100 6. Remove the two screws holding the LCD brackets and hinges near the bottom corners of the display case. Remove the combined hinges and strip cover. 7. On the plastic cable holder, unsnap the cover. 8. If present, unplug the flex cable that wraps around the inverter PCA to the left of the cable holder.
HP OmniBook 4100 Removal and Replacement 2-13 Figure 2-7. Removing the Display Reassembly Notes Caution • Be sure to replace the LCD module or other display components with compatible parts. Components may be damaged if compatible parts are not used.
2-14 Removal and Replacement HP OmniBook 4100 • The extra length of LCD wires connecting to the inverter PCA is folded back along the PCA. • Snap in the end caps after the display is assembled. Caution At the lower-right corner of the LCD module, be careful the wires are not pinched where they pass next to the LCD bracket.
HP OmniBook 4100 Removal and Replacement 2-15 Figure 2-8. Removing the Top Case Reassembly Notes Note: Installing a New Top Case Transfer the touch-pad support assembly from the old top case to the new one. • Before installing the screws, make sure the front edge of the plate is held by the four plastic tabs on the top case.
2-16 Removal and Replacement HP OmniBook 4100 Removing the Motherboard or Bottom Case (HP Authorized Service Providers Only) Required Equipment • Small Phillips screwdriver. • 5-mm hex driver (or 3/16 inch). Removal Procedure 1. Unplug the ac adapter, if present, and remove the battery.
HP OmniBook 4100 Removal and Replacement 2-17 Hint In the next step, while removing the motherboard, reach through the RAM opening and separate the case from the PCA.
2-18 Removal and Replacement HP OmniBook 4100 Reassembly Notes Note: Installing a New Motherboard • If a RAM board is present, transfer it from the old motherboard to the new one: • Reprogram the BIOS IC—see the note below. • Store the serial number electronically in the new motherboard—see the steps below.
HP OmniBook 4100 Removal and Replacement 2-19 Figure 2-10. Installing Docking Doors and Module Latch Figure 2-11. Positioning Thermal Pads Storing the Serial Number Electronically 1.
2-20 Removal and Replacement HP OmniBook 4100 3. While holding the paper label in place, attach a serial label overlay into the outer recess. It covers and protects the serial label. Removing the BIOS IC (HP Authorized Service Providers Only) Note A replacement BIOS IC contains only enough basic programming to boot the OmniBook.
HP OmniBook 4100 Removal and Replacement 2-21 Reassembly Notes Caution • Replace the BIOS IC with one that is compatible with the CPU module—see the table on page 4-3. • Align the IC with the slot in the socket. The IC is keyed to fit correctly.
2-22 Removal and Replacement HP OmniBook 4100 Component Removal Procedures Additional Steps (See figure on page 4-5) Display Latch (part of display case kit) Display (page 2-10). 1. For a 13-inch display, do not remove the LCD module, but remove the display assembly and bezel (page 2-11).
HP OmniBook 4100 Removal and Replacement 2-23 Table 2-9. Removing Top Case Components Component Removal Procedures Additional Steps Keyboard See page 2-8. Strip Cover Display (page 2-10). Unsnap the strip cover from the hinge covers. Top Case See page 2-14.
2-24 Removal and Replacement HP OmniBook 4100 Component Removal Procedures Additional Steps (See figures on pages 4-2, 4-6) CPU Bottom Plate Keyboard (page 2-8).
HP OmniBook 4100 Removal and Replacement 2-25 Component Removal Procedures Additional Steps (See figures on pages 4-2, 4-6) Frame, Left Plug-in module (page 2-3). Hard drive (page 2-5). Keyboard (page 2-8). Display (page 2-10). Top case (page 2-14). 1.
2-26 Removal and Replacement HP OmniBook 4100 Component Removal Procedures Additional Steps (See figures on pages 4-2, 4-6) Speaker, Left Plug-in module (page 2-3). Hard drive (page 2-5). Keyboard (page 2-8). Display (page 2-10). Top case (page 2-14).
HP OmniBook 4100 Troubleshooting and Diagnostics 3-1 3 Troubleshooting and Diagnostics This chapter includes troubleshooting and diagnostic information for testing the functionality of the OmniBook and identifying faulty modules: • Troubleshooting information Troubleshooting the problem (page 3-2).
3-2 Troubleshooting and Diagnostics HP OmniBook 4100 Troubleshooting The suggestions in this section can help isolate and repair the cause of a problem. To ensure quality repair, HP recommends that you follow the basic troubleshooting steps shown in the illustration below.
HP OmniBook 4100 Troubleshooting and Diagnostics 3-3 • Separate Problems. If there is more than one symptom, separate them into distinct problems. • Consider Causes. Keep in mind possible causes for each problem. Use the diagnostic tools and troubleshooting suggestions to help find possible causes.
3-4 Troubleshooting and Diagnostics HP OmniBook 4100 Suggestions for Troubleshooting Table 3-1. Scope of Diagnostic Tools Function OmniBook Diagnostics Power-On Self-Test Sycard PCCtest 450 DMI/TopToo.
HP OmniBook 4100 Troubleshooting and Diagnostics 3-5 If you can’t isolate the cause of a problem using the diagnostic tools, you can use the suggestions in the following table to help find the problem.
3-6 Troubleshooting and Diagnostics HP OmniBook 4100 Symptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments Sluggish startup or shutdown Run ScanDisk and Disk Defragmenter to check and optimize the hard drive. Delete temporary and unneeded files.
HP OmniBook 4100 Troubleshooting and Diagnostics 3-7 Symptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments Erratic display LCD cable or connections. LCD module. Bright or missing pixels or lines See quality statement on page 5-2.
3-8 Troubleshooting and Diagnostics HP OmniBook 4100 Symptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments PS/2 keyboard and mouse with Y- adapter do not work Check devices separately. Y-adapter. PS/2 device. Motherboard.
HP OmniBook 4100 Troubleshooting and Diagnostics 3-9 Symptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments Sound does not record Check settings in BIOS Setup. Check software controls for microphone—it should not be muted in recording panel.
3-10 Troubleshooting and Diagnostics HP OmniBook 4100 Symptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments AC adapter Does not power the OmniBook Try another ac adapter, if available. AC adapter. DC-DC PCA. Motherboard.
HP OmniBook 4100 Troubleshooting and Diagnostics 3-11 Symptom Call Center: Suggestions Repair Center: Likely Causes Repair Center: Comments General plug-in module problems Check module contacts. Push system-off button. Plug-in module or contacts. Motherboard.
3-12 Troubleshooting and Diagnostics HP OmniBook 4100 Diagnostic Tools This section describes the following diagnostic tools you can use for troubleshooting and repairing the OmniBook: • OmniBook hardware diagnostic program (below). • Power-on self-test (page 3-17).
HP OmniBook 4100 Troubleshooting and Diagnostics 3-13 • On any computer with World Wide Web access, download the diagnostic software package from the OmniBook website (see page vi), run this file to unpack the files, then run diaginst to create the diagnostic disk.
3-14 Troubleshooting and Diagnostics HP OmniBook 4100 Note that the serial and parallel port tests are more thorough if you connect a loopback connector to the port before running the test for that port. See the wiring diagrams below. 14 1 25 13 6 1 9 5 Figure 3-3.
HP OmniBook 4100 Troubleshooting and Diagnostics 3-15 0181h Replace the CPU module. 0182h Make sure that another application is not using all extended memory allocated by HIMEM.SYS. 0183h No extended memory. Check installation of the RAM board. Replace the motherboard.
3-16 Troubleshooting and Diagnostics HP OmniBook 4100 Parallel Port Tests 0701h For the external loopback test, make sure the loopback connector is installed and constructed properly. For the external or internal loopback test, replace the motherboard.
HP OmniBook 4100 Troubleshooting and Diagnostics 3-17 Power-On Self-Test Note If Quiet Boot is enabled in BIOS Setup (the default setting), press ESC during boot to see POST messages. The POST (Power-On Self-Test) is a series of initialization routines and diagnostic tests that the system BIOS runs when the computer boots.
3-18 Troubleshooting and Diagnostics HP OmniBook 4100 Table 3-5. POST Messages Message Description 0200 Failure Fixed Disk Fixed disk is not working or not configured properly. Check to see if fixed disk is attached properly. Run Setup. Find out if the fixed-disk type is correctly identified.
HP OmniBook 4100 Troubleshooting and Diagnostics 3-19 Message Description 02F7: Fail-Safe Timer NMI Failed ServerBIOS2 test error: Fail-Safe Timer takes too long. device Address Conflict Address conflict for specified device. Allocation Error for: device Run ISA or EISA Configuration Utility to resolve resource conflict for the specified device.
3-20 Troubleshooting and Diagnostics HP OmniBook 4100 Sycard PCCtest 450 CardBus Card (Optional) The PCCtest 450 CardBus Card (version 1.05) available from Sycard Technology is an optional diagnostic tool. It is the only recommended tool that tests the functionality of the PCMCIA slots.
HP OmniBook 4100 Troubleshooting and Diagnostics 3-21 Desktop Management Interface (DMI) The Desktop Management Interface (DMI) is basically a set of rules for accessing information about a personal computer.
3-22 Troubleshooting and Diagnostics HP OmniBook 4100 Hewlett-Packard has developed a number of extensions to DMI to allow the enhanced features of HP OmniBook computer to be managed with DMI, including features such as passwords and tattooing (identifying a computer using a unique string of characters).
HP OmniBook 4100 Troubleshooting and Diagnostics 3-23 BIOS Setup Utility The BIOS Setup utility provides access to basic configuration settings. It is independent of the operating system. Running the BIOS Setup Utility 1. Close all applications, then shut down Windows and reboot the OmniBook.
3-24 Troubleshooting and Diagnostics HP OmniBook 4100 Infrared Port Sets how the infrared port is configured by the BIOS (specified or automatic). Disabled Mode Sets the hardware to support SIR (Standard IR), ASK IR (amplitude shift keyed IR), or FIR (Fast IR) infrared communications.
HP OmniBook 4100 Troubleshooting and Diagnostics 3-25 Time-out on AC Sets whether power management time-outs occur while the ac adapter is connected. Disabled Power Button Mode Sets the action of the blue power button when pressed for less than 4 seconds.
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HP OmniBook 4100 Replaceable Parts 4-1 4 Replaceable Parts This chapter contains an exploded view of the OmniBook and the following lists of parts: • OmniBook replaceable parts (page 4-2). • Assembly-component breakout (page 4-7) • Accessory replacement parts (page 4-7).
4-2 Replaceable Parts HP OmniBook 4100 Figure 4-1. Exploded View Motherboard components (see page 4-6) Display components (see page 4-5).
HP OmniBook 4100 Replaceable Parts 4-3 Table 4-1. OmniBook Replaceable Parts Description Part Number Exchange Part Number User- Replaceable 1 Assembly, touch-pad support * F1460-60947 2 Battery, lithi.
4-4 Replaceable Parts HP OmniBook 4100 Description Part Number Exchange Part Number User- Replaceable 34 Keyboard, Spanish F1460-60925 34 Keyboard, Swedish F1460-60929 34 Keyboard, Swiss F1460-60928 3.
HP OmniBook 4100 Replaceable Parts 4-5 Figure 4-2. Display Components Note: 14-inch display shown. For a 13-inch display, the LCD flex cable and other details differ.
4-6 Replaceable Parts HP OmniBook 4100 Figure 4-3. Motherboard Components.
HP OmniBook 4100 Replaceable Parts 4-7 Table 4-2. Assembly-Component Breakdown Assembly Part Number Exchange Part Number Components Part Number Included in Assembly Case, bottom F1460-60961 Cover, RAM.
4-8 Replaceable Parts HP OmniBook 4100 Table 4-4. Part Number Reference Part Number Exchange Part Number Description User- Replaceable Cap, end (display) Cover, screw (lower, flat) Yes Cover, screw (upper, domed) Yes Screw, M2×3.
HP OmniBook 4100 Replaceable Parts 4-9 Part Number Exchange Part Number Description User- Replaceable F1460-60924 Keyboard, German F1460-60925 Keyboard, Spanish F1460-60926 Keyboard, Italian F1460-609.
4-10 Replaceable Parts HP OmniBook 4100 Part Number Exchange Part Number Description User- Replaceable F1460-60983 Screw, M3×3mm F1460-60984 Screw, M2.5×5mm F1460-60985 Screw, M2.5×19mm F1460-60986 Screw, M2.5×16mm F1460-60987 Screw, M2.5×5mm F1460-60988 Screw, M2×14mm F1460-60989 Screw, M2×4mm F1460-60990 Screw, M2.
HP OmniBook 4100 Reference Information 5-1 5 Reference Information This chapter includes the following reference information: • Password removal policy. • Display quality statement. Password Removal Policy If the user forgets the system password, the user calls Technical Support to determine the proper removal procedure.
5-2 Reference Information HP OmniBook 4100 Hewlett-Packard Display Quality Statement TFT display manufacturing is a high precision but imperfect technology and manufacturers cannot currently produce large displays that are cosmetically perfect. Most, if not all, TFT displays will exhibit some level of cosmetic imperfection.
HP OmniBook 4100 Reference Information 5-3 Table 5-1. OmniBook 4100 LCD Guidelines (TFT) Type of Imperfection Imperfections Not Allowed LG 14" TFT, XGA Electrical Imperfections: Bright dots (a) Dark dots (a) • 7 or more single bright dots. • 7 or more single dark dots.
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1. Product Information 2. Removal and Replacement 3. Troubleshooting and Diagnostics 4. Replaceable Parts 5. Reference Information Part Number F1460-90020 Printed in U.
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