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HP 2140 Fax series User Guide Part number: CM721-90001 invenf.
© Copyright 2009 Hewlett-Packard Development Company, L.R The information contained herein is subject to change without notice. No part of the document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company.
Contents 2 Quick start ................................................................ 4 Load paper ................................................................ 4 Load documents to fax or copy ................................................. 5 Send a fax .
3 4 5 Additional features ........................................................ 23 Set rings to answer ........................................................ 23 Use Caller ID ............................................................. 24 Turn Caller ID on .
Care and maintenance ..................................................... 38 Print cartridge information .................................................... 38 View ink level ............................................................. 38 Print the self test .
1 Quick start This chapter gives you a quick introduction to the basic functions of your new fax machine. Please refer to the later chapters for detailed instructions. 1 The "arrow buttons" located at the left and right of OK button on the control panel are des gnated by _ !, in the instructions.
Load documents to fax or copy 3 Fan, neatly stack, then insert up to 50 sheets of paper with the print side facing you. 4 Push the Paper Tray Cover back into place. Load documents to fax or copy You can load up to 15 pages in the document feeder. Load the documents face down (printed side toward the machine).
Receive a fax Receive a fax How faxes are received depends on how the Answer Mode/Receive Mode is set. For more information, see Set rings to answer on page 23. FAX answer mode The fax machine will answer the telephone, automatically detect fax tones, and receive a fax.
Make a telephone call Make a telephone call Use one of the following methods: • Pick up the handset and dial the number. • Press and hold a One Touch number. This turns on the speaker. When you are connected, pick up the handset. For more information, see One-touch dialing on page 19.
2 HP Fax basics This chapter lists the basic features of your new HP Fax and introduces you to the machine. The HP Fax features The HP Fax offers the following features: • 200 page fax memory • 50 page paper tray • 15 page document feeder • Favorites capability: Scan the entire document into memory before sending (see page 25).
The HP 2140 Fax Parts of the HP Fax The HP 2140 Fax Figure 2-1 Front view 0 1 Document support 2 Paper tray 3 Paper tray cover 4 Document guide 5 Document feeder 6 Handset 7 Paper guide 8 Paper support Figure 2-2 Rear view 1 Power cord socket 2 Connect handset to the HANDSET port.
The HP 2140 Fax Control Panel of HP Fax Figure 2-3 Control panel of HP Fax @ 0 o o Label Icon Name and Description 1 Mode/Contrast: When no document is loaded, pressing this button changes the Receive Mode. See Answer/receive mode on page 27. When a document is loaded, pressing this button changes the contrast for faxing and copying.
(continued) Label Icon 9 10 11 12 13 14 15 16 17 The HP 2140 Fax Name and Description Number keypad: Dials telephone and fax numbers and enters letters and symbols in text fields. The phone key pad is also used for one-touch dialing. Symbols: [The 0 key].
The menus The menus iiil,iiii "cJ "cJ © _ > < co "_D CD tm (U I co c 0 c co _ _ _ E co -- 2D cO C_ n _ u_ c co co co O co _iii_iiiiii EE 6 _ S _= z o_ _ _ _,8_£ _ _=-,,°,_o o_ < E E U_ od (U (U ¢h ¢h (D .
Overview of menu options Overview of menu options Your fax machine has settings that you can change. To find out how the options are currently set, print the System Data report (see Print reports on page 34). To change these settings, see Navigate the menus on page 15.
Overview of menu options (continued) Option Send From Memory Caller ID (This option is not available in all countries/regions.) Set Junk Fax No. (This option is not available in all countries/regions.) Auto Journal DRPD Mode Settings You can set your machine to scan a document into memory and then send the fax.
(continued) Option Settings Cancel Schedule Cancels all scheduled faxes. Set Fax Forward Allows you to forward incoming faxes to another fax number. TOOLS menu Option Settings Clean Cartridge Cleans the print cartridge to improve print quality. Align Cartridge Aligns the print cartridge to improve print quality.
Enter dates, times, text, and telephone numbers 1 Press the Menu button to access the menu system. 2 Use the < ) buttons to scroll through the options on a particular level. 3 Press OK to select a particular menu option. 4 Press Cancel to return to Ready mode.
Enter dates, times, text, and telephone numbers Most text fields The letters and numbers scroll as shown next to each button for text fields such as the phone book. Press the 2 to display an A and press I, for the cursor to advance before pressing 3 to select D.
Speed dialing Fax header telephone number For most telephone numbers you can only enter the numbers (for example, 1234567890). For the fax header that prints on all your faxes (see Set the fax header information on page 34), you can enter some punctuation in the number.
Speed dialing 4. • If you want a pause between numbers (for example, when entering an access code where you need to wait for a second dial tone), press Redial/Pause.
Paper types and sizes Paper types and sizes The HP Fax is designed to work optimally with plain paper (cotton bond: 20 lb., 75 g/m 2) in the following sizes: A4, Letter, and Legal. _,'- TIP: Some papers have a side that's been conditioned for printing.
Set document resolution and contrast for a single copy • If you are loading pages that are unusually thick or thin, feed one sheet at a time. If the document does not feed correctly, open the control panel, remove the document, and try loading it again.
Adjust volume • SUPER £1NE works well for documents containing extremely fine detail; for example, a map or engineering drawing. SUPER £INE only works if the remote machine also has the suP_.R £TN_. feature. _P NOTE: SUPER FINE mode is not used when sending documents scanned into memory (i.
3 Additional features This chapter contains information on additional features you may want to set or change for your HP Fax. • Rings to answer: Sets the number of rings before the HP Fax answers the phone. • Caller ID: If you subscribe to Caller ID through your local phone company, you can use it with your HP Fax.
Use Caller ID Use Caller ID Many countries have the Caller ID system that enables the receiver to view the numbers or names of callers. Once you have subscribed to Caller ID services through your local phone company, your machine can display caller information.
Favorites Delete a number 1. Press Menu repeatedly until BASIC FAX appears and press OK. 2. Press _ I, until Set Junk Fax No, displays and press OK. 3. Press _ I' until Delete displays and press OK. The machine shows the first junk number. 4. Press _ I, to scroll to the junk fax number you want to delete and press OK.
Image TCR Image TCR Image TCR (Transmission Confirmation Report) is a valuable tool for keeping records of faxes you send. It prints a Sending Confirm page with a miniaturized image of the first page of the fax on it. See the following example. Sending Confirm Date : SE£-15-2002 SUN 11:25 Name : PAT Tel.
Answer/receive mode If you have this service follow both of these instructions in this order to set it up and use it. Step lmTeach the HP Fax the ring pattern The HP Fax will learn the ring pattern when you call it from another telephone or fax machine.
Answer/receive mode (continued) How are you going to use your HP Fax? Read about... • Telephone with few or no fax calls. TEL mode • When no document is loaded, press the Mode/Contrast button until the desired option displays. FAX mode AUTO mode TEL mode • In Ready mode, FAX appears in the right hand corner of the display.
4 Advanced faxing In this chapter, you will learn how to use the advanced fax features of your machine. 1 The "arrow buttons" located at the left and right of OK button on the control panel are designated by _ _ in the instructions. Broadcasting With Broadcasting you can have your HP Fax send your fax up to 20 fax numbers at once.
Polling 5. Press OK when the number appears in the display. • If you have more destinations, select Y by using 4 _, and press OK when asked Another? Y/N and repeat steps from 4. • If you have finished entering all the numbers, answer N and press OK.
To cancel the scheduled job Polling another fax to receive You can dial another fax machine that has a document waiting and request it to be sent to your fax machine. 1. Dial the telephone number of the remote machine that is ready to be polled. _ TIP: One touch buttons do not work in this area.
Forward faxes Start Date&Time will display. b. Press OK. The current date and time will display. ¢. Enter the start time and press OK. End Date&Time will display.
5 Feature reference This chapter contains instructions for other features of the HP Fax that you may want to use from time to time. 1 The "arrow buttons" located at the left and right of OK button on the control panel are designated by 4 I, in the instructions.
Set the fax header information Key sounds The Key sounds are the beeps the keys make. 1. Press Menu repeatedly until SET UP SOUND appears and press OK. 2. Press < ) to select Key Sounds and press OK. 3. Select On or off and press OK. Silent mode You can turn the sounds of the HP Fax (including ringing) on and off using the control panel button.
Print reports Report name Content Multi-Communication This report prints automatically if you have faxed documents to more than one location by using Broadcasting. Power Fail Report If you have a scheduled job (such as, delayed fax and send poll) and there is a power failure, this report is printed automatically when power is restored.
Reprinting faxes Reprinting faxes You may sometimes need to reprint a received fax. Your machine stores the most recently received faxes in memory (approximately 200 pages). As this memory is filled, old faxes that have been printed will be erased to make room for new faxes.
Loudspeaker Loudspeaker You do not need to pick up the handset to make a phone call. When dialing, just press the Loudspeaker button and enter the numbers. When your party answers, pick up the handset to talk to them. This feature is especially useful for checking voicemail messages.
6 Care and maintenance This chapter contains information about changing print cartridges, maintaining your HP Fax, the menu settings, error messages, and troubleshooting. Print cartridge information The print cartridge life is very sensitive to the content of received faxes or copies you make.
Print the self test Print the self test When you want to test if the machine is working correctly, you can check it by printing the self test. 1, 2. Press Menu repeatedly until TOOLS appears and press OK. Scroll to Self Test by pressing < _, and press OK.
Replace the print cartridge 3. Push the cartridge down and remove it. 4. Take out a new cartridge from its packaging and carefully remove the tape covering the printhead. Hold the cartridge by the colored top or black areas only. Do not touch the copper area.
Clear jammed documents and paper Clear jammed documents and paper Document jams during transmission If a document jams during transmission or copying, Remove jammed document appears in the display. DO NOT pull the document out of the slot. Doing so could harm your machine.
Maintain the print cartridge If the paper is jammed in the paper feed area 1. Remove the jammed paper as shown. If the paper tears when it is being removed check to ensure that no small pieces have been left inside the machine. 2. Reload new paper with the print side facing toward you.
Maintain the print cartridge 2. Open the control panel and cartridge compartment cover and remove the cartridge. See Replace the print cartridge on page 39. 3. Gently blot and wipe the contacts dry. • Use a clean cloth dampened with water to gently clean the entire copper- colored contacts.
Clean the document scanner area 5. Clean the cartridge carrier contacts with clean cotton swab. 6. Plug in the power cord and reinstall the cartridge. Clean the document scanner area To keep your machine working properly, occasionally clean the white roller, document feeder rubber piece, and the scanning glass.
3, 4. Adjust the scanner Wipe the white roller surface with a soft cloth dampened with water. Clean the document feeder rubber piece at the back of the control panel. 5, Carefully wipe the scanning glass with a soft, dry, tint free cloth. • If the glass is very dirty, first wipe it with a slightly dampened cloth, then with a dry one.
LCD error messages LCD error messages These are the error message that may display along with solutions for you. Display Adjust scanner first in TOOLS menu Check white paper document and try again Clean white roller, glass and try again Duplicated with [Speed No.
LCD error messages (continued) Display Memory Full Press OK to continue Status/Solution Memory has become full while scanning a document. Press OK to send or copy the scanned pages only. To cancel the job press Cancel and try again when memory becomes available, or split the new document into smaller parts.
Troubleshooting (continued) Display Status/Solution Remove jammed paper The paper has jammed during printing. To clear the paper jam, and press Cancel see Paper jams during printing on page 41. Send Error. There is an error while sending a fax. Try again.
Troubleshooting (continued) Problem Solution The numbers stored in memory do not Make sure the numbers are programmed correctly. To print a dial correctly. Phone book list, see Print reports on page 34. The document does not feed into the Be sure the document is not wrinkled, and you are putting itin machine, correctly.
Troubleshooting (continued) Problem You cannot store a document in memory. Solution There may not be enough memory available to hold the document you want to store. If the display shows a Menory Full message, do the following until you can store your document in memory: Print all unprinted faxes in memory (see Reprinting faxes on page 36.
Troubleshooting Paper feeding problems Problem Solution Paper is jammed during printing. Clear paper jam as described in Paper jams during printing on page 41. Paper sticks together. • Make sure you have fewer than 50 sheets in the paper tray. • Humid conditions may cause some paper to stick together.
7 Specifications and regulatory information This chapter contains product and supplies specifications, ordering information, and regulatory statements.
Print cartridge The HP Fax uses the following print cartridge. HP 701 black inkjet print cartridge CC635A Print cartridge Product specifications The specifications are subject to change without notice.
Product specifications (continued) Item Resolution Copy Faxing Speed dials ECM mode Grey scale User memory capacity Ink Cartridge Part Number Specification Standard/Fine: 300 x 300 dpi Super Fine/Photo: 600 x 300 dpi Standard: 100 x 200 dpi Fine: 200 x 200 dpi Super Fine: 400 x 200 dpi IO0 YES 64 levels 2.
A sample ofITU #1 test chart (reduced to 60.5%) A sample of ITU #1 test chart (reduced to 60.5%) ® TIlE SLEREXE COMPANY LIMITED SAPORS LANE - BOOLE ,_ I_)RSI'; 1' _ BII 25 8 ER I _I_EPIION_ BOOI,E(_)_5 13) 5_617- "tELEX I_3_56 _x Ref. 3501PJC/EAC 18th Janua_u/, 1972.
Environmental product stewardship program Environmental product stewardship program Protecting the environment Hewlett-Packard Company is committed to providing quality products in an environmentally sound manner. This product has been designed with several attributes to minimize impacts on our environment.
Regulatory notices Regulatory notices The HP Fax meets product requirements from regulatory agencies in your country/region. Regulatory model identification number For regulatory identification purposes, your product is assigned a Regulatory Model Number.
Regulatory notices HP recommends the use of a Surge Suppressor when connecting the HP 2140 Fax series to AC power. Use of a Surge Suppressor will help protect the HP 2140 Fax series and the telephone network from abnormal surges on the AC powerline.
Use Hewlett-Packard support services Notice to users of the Canadian telephone network/Note & rattention des utilisateurs du r6seau t616phonique Canadien This product meets the applicable Industry Canada technical specifications/Le present materiel est conforme aux specifications techniques applicables d'lndustrie Canada.
Use Hewlett-Packard support services _ www,hp.com/support Africa (English speaking) +27 11 2345872 Afdque (francophone) +33 1 4993 9230 021 672 280 _1_1 Argentina (Buenos Aires) 54-11-4708-1600 Argentina 0-800-555-5000 Australia 1300 721 147 Australia (out-of-warranty) 1902 910 910 Osterreich +43 0820 87 4417 0,145 € p/m 17212049 _ J_.
Declaration Declaration of conformity of conformity [h#] oEc.A .,o, oF CO.FO.M,.Y according to ISO/IEC 17050-1 and EN 17050-1 invent DoC #: SNPRG-0802 Supplier's Name: Supplier's Address: He.
Hewlett-Packard LIMITED WARRANTY STATEMENT Hewlett-Packard LIMITED WARRANTY STATEMENT HP product Duration of limited warranty Fax 1 year Print or Ink cartridges Until the HP ink is depleted or the '*end of warranty" date printed on the cartridge has been reached, whichever occurs first.
Index A Access Cartridge button 39 alarm sounds 33 align cartridge menu 15 answer ring pattern detection 26 answer/receive mode 27 arrow buttons 4 Auto Journal menu 14 auto reduction menu 13 automatic.
14 help 59 help list 35 HP Fax parts of 9 HP support 59 I image TCR 26 menu 14 ink cartridge maintenance 42 part number 38, 53 replacing 39 ink level 15 cartridge 38 ITU #1 chart 55 J jams clearing pa.
set broadcasting menu 14 set delayed fax menu 14 set fax forward menu 15 set junk fax no menu 14 set polling send menu 14 setting date and time 33 setting fax number 34 silent mode daily 34 daily sche.
© 2009 HewJett-Packard DeveJopment Company, L.P. www.hp.com Printed in Korea Illll !1 IJll Uli I!!1 Iitli Ii!11 II CM721-90001 i n v e n t.
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