Benutzeranleitung / Produktwartung 1000 des Produzenten HP (Hewlett-Packard)
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HP Bu sines s Inkj et 1000 Se r i e s Pr inter User’s Guide.
HP Bu sine s s Inkj et 1000 S er i e s Pr int er Us er ’s Gui de F irst editi on: 04/200 5.
Copyr ight Infor mation © 2005 Cop y ri ght Hew lett-P ac k ard De v elopment Com pany , L .P . Repr oduct ion , adaptatio n or tr anslation w ithout pr io r wr itten per mission is pr ohibited, e x cept as allow ed under the cop yr ight l aws. The info rmati on contained her ein is subj ect to c hange witho ut notice .
Contents Conten ts 1 Getting started Finding other resources for product info rmation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Learning about printer configu rations . . . . . . . . . . . . . . . . . . . . .
2 Contents Cleaning the printhead contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Aligning the printheads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Finding other resources for product information Getting started 3 1 Get ting started Thank y ou for buy ing the prin ter . T his guide pr o v ides detai ls about ho w to set up y our pr inter , how to perform simple pr inter t asks, and ho w to r esol v e pr inter pr oblems.
Getting started 4 L ear ning a bout pr inte r conf igur ati o ns This pr inter is a f our -color Inkjet pr inter that prints up to 2 3 pages per minute (ppm) in monochr ome (black and white) and 18 ppm in color in Dr aft mode. The pr int er includes thes e featur es.
Understanding the printer parts and functions Getting started 5 Pr inting suppli es ar ea 1. Printhead latch. The pr inthead latc h pr o v ides access f or installing or r emo v ing pr intheads fr om their color -coded slots. 2. Printheads. Eac h pr inthead must be placed in its color-coded slot .
Getting started 6 Bac k v i e w 1. USB connec tor . 2. Po w e r i n p u t . 3. Auto-du plex unit . 4. Rear-access panel. 1 4 3 2.
Connecting the printer Getting started 7 C onnec ting the pr inter Y our pr inter supports local pri nting using a USB cable . (U SB cables ar e sold separ atel y .
Getting started 8 2. Insert the Starter CD into the CD dri ve . The CD menu runs au tomaticall y . If the CD menu does not run automatically, click Start , click Run , and in the co mmand line box, type the letter of yo ur computer’s CD drive followed by :AUTORUN (for example, type D:AUTORUN ).
Connecting the printer Getting started 9 Shar ing the pr inter on a locall y shar ed net w or k (W indo w s) In a locally shar ed networ k , the prin ter is connected dir ectl y to the USB connector of a selected computer (know n as the serv er ) and is shared b y other computer s (cli ents).
Getting started 10 C onnec ting dir ectl y using a U SB cable (Mac O S) Install the softwar e fi rst , and then connect the pr inter to the computer . Y ou can share the prin ter w ith other Mac OS user s when y ou are finished , if y ou want . T o connect using a U SB ca ble 1.
Uninstalling the printing system software Getting started 11 Uninst alling the pr inting s y s tem s o ft w ar e Use the follo w ing steps to uninstall the pr inting s y st em softwar e . Uninst alling so ftwar e f or W indo ws (all v er sio ns) 1. Close an y r unning applicati ons.
Getting started 12 Making copi es o f the s o ft w ar e The St arter CD contains a utility that lets you cop y the prin ter softwar e on to disks, or to c r eate c ust om installatio ns, w hic h is a task usuall y performed b y s y stem administr ator s.
Using the pr inter Selecting print media 13 2 Using the pr inter In this section y ou will learn ho w to use the pr inter dr i v er to c hange print er settings and to perform basi c prin ter tasks . Y ou w ill also lear n about the spec ial media that y ou can use w ith the pr inter and h o w to prin t on that media .
Using th e prin ter 14 Under s tanding spec if i cati ons f or supported media This secti on pr o v ide s infor mation r egar ding the si z es, types, and w ei ghts of media that the prin ter supports.
Using the pr inter Selecting print media 15 Unders tanding supported media types and w eights This table pr ov ides inf ormati on r egar ding the types and we ights of media that eac h paper path can accept and the maximum capac ity that each path can hold.
Using th e print er 16 NO TE : When y ou ar e using an optional aut o -duplex unit , the minimum top and bottom margin must match or e x ceed 0.46 inch or 11.7 mm. Media Left margin Right margin T op mar gin Bottom margin Lette r , legal, e xec utiv e , banner (letter ) 0.
Using the pr inter Loadi ng me dia 1 7 L oading media This secti on contains ins truc tions f or loading media into T ra y 1. To l o a d Tr a y 1 1. P ull the tr ay out o f the printer b y g ra sping under the fr ont of the tr ay . 2. Raise the output tr ay .
Using th e prin ter 18 Pr inting using the P CL 3 pr inter dr i v er In most situations, y ou will pr obabl y pr int doc uments using the prin ter dri ver .
Using the pr inter Changing printer settings 19 C hanging pr inter se ttings The pr inter dr iv er stor es the def ault pr int settings fo r most applicati ons. Y ou need to change these settings when y ou print on medi a of differ ent siz es or types .
Using th e prin ter 20 T o set the defa ult media type NO TE : Use this pr ocedur e to set the default medi a type to Auto matic . 1. Gain access to the default pr inter settings as desc r ibed abo v e . 2. On the P aper or P aper/Q uality tab, sele ct Automatic in the T ype is box and c li ck OK .
Using the pr inter Performing printer tasks 21 P erfor ming pr inter tasks In this section , y ou can f ind infor mation about ho w to send documents to prin t , ho w to prin t on speci al media, and ho w to pr int on medi a of use r -def ined si z e.
Using th e prin ter 22 P er f or ming man ual du ple x ing If you w ant , y ou can duplex man ually . If y ou hav e instal led an optional auto-duplex unit , leav e it in place . Y ou w ill c hoose manual duple x ing in the pr inter dr i v er . T o per fo rm manual duple xing (W indo ws) 1.
Using the pr inter Performing printer tasks 23 P er f or ming au tomati c du ple x ing When pr inting is complete on one si de of the paper , the pr inter holds the pa per and pauses w hile the ink dri es . Once the ink is dr y , the paper is pulled back into the pr inter and the second side of the paper is prin ted .
Using th e prin ter 24 Pr inting photogr aphs Y ou can pr int ph otogra phs fr om y our digit al camera f r om a so ftwar e applicati on suc h as HP Photo Prin ting Soft ware . Use B est mode to prin t photogr aphs . In this mode, pr inting tak es longer and mor e memory is requir ed fr om y our computer .
Using the pr inter Printing on special media 25 Pr inting on spec i al medi a This secti on pr o v ide s infor mation about h ow to pr int on media suc h as en v elopes, post car ds, and transpar enci es. Pr inting on en v elopes and car ds Y ou can pr int en vel opes and cards fr om T r a y 1.
Using th e prin ter 26 Pr inting on tr ans par enc ie s Y ou can pr int tr anspar enc i es fr om T r ay 1. F or bes t r esults, use HP Premium P lus Inkj et T ranspar enc y F ilm , whi ch is spec ificall y designed to w ork w ith the pr int er , or other tr anspar ency f ilm that is designed for inkjet pr inter s.
Using the pr inter Printing on special media 27 Pr inting on c u s tom-si z e medi a Y ou can pr int c ustom-si ze media f r om T ra y 1. When y ou want to pr in t on cu stom-si z e me dia , y ou need to adjus t the length and wi dth guides in the tr a y , and , if necessary , extend the tr a y si z e to acc ommodate larger media .
Using th e prin ter 28 T o print c ustom-si z e media (Mac O S) 1. On the Fi l e m enu , c lic k P ag e Setup . 2. In the Setting s pull-dow n menu , clic k Custom P aper Size . 3. Click New . 4. In the Name bo x , type a name for this c ustom page si z e.
Using diagno sti c tools Using the Toolbox 29 3 Us i n g d iag nost ic to ols HP pr ov ides sev er al sources of help for y ou when y ou need inf ormati on about the pr inter or when y ou need help so lv ing a printer problem.
Using diagnostic tools 30 Inf or mati on tab The Information tab lets you r egiste r the pri nter , check for a ne w pri nter dr i v er , vie w pr inter har dwar e and prin thead health infor mation , and gain access to an online ink usage page for yo ur prin ter .
Using diagno sti c tools Using HP Instant Support 31 Using HP Inst ant Support HP Instant Su pport is a W eb-based tool that pr ovi des y ou w ith pr oduct-spec if ic serv i ces, tr oublesh ooting tips, and inf ormati on about y our pr inter's ink and media usage (using m yPr intMileage).
Using diagnostic tools 32 NO TE : myPr intM ileage W eb pages are d y namicall y cr eated. Do not bookmark this page. Instead , open the T oolbox and on the Information tab, c li ck the m yPrintMileag e button.
Using diagno sti c tools Using H P Web Jet admin 33 Using HP W eb Jetadmin HP W eb Jetadmin is a W eb-based s y stem administr a tion tool that allo w s r emote installati on and management of network ed per ipher als fr om a W eb br o ws er .
Using diagnostic tools 34.
Maintaining and tr ouble shooting Maintaining ink cartridges and printheads 35 4 Maintaining and tr ouble shooting This secti on pr o v ide s infor mation about maint aining the prin ter and tr oubleshooting common pri nter pr oblems, such as paper j ams and poor quality printing .
Maintaining and troubleshooting 36 T o replace an ink cartr idge 1. T urn the pr inter po wer on , and then lift the pr inting su pplies co v er . 2. Remo v e the ink cartridge that r equir es r e placement by gr as ping it between y our th umb and for ef inger and pulling it firml y to w ar d y ou .
Maintaining and tr ouble shooting Maintaining ink cartridges and printheads 37 Chec king the pr intheads If the T oolbox is inst alled on a computer r unning Windo ws, y ou can c heck the health of the pri ntheads. R eplace the pr intheads w hen pr int quality degr ades.
Maintaining and troubleshooting 38 T o clean the pr intheads f r om the HP Inkj et Utility 1. Open the HP Inkjet Utility . 2. Click Clean and follow the instr ucti ons on the scr e en. T o per fo rm a le vel 1 pr inthead cleaning at the contr ol panel 1.
Maintaining and tr ouble shooting Maintaining ink cartridges and printheads 39 Cleaning the pr inthead con tac ts T o find out whi ch pr intheads ar e compatible w ith y our pr inter , see F inding supplie s part numbers .
Maintaining and troubleshooting 40 7. If some re sidue r emains, sli ghtl y moisten the s wab w ith distilled , fi lter ed , or bottled water and con tinue wip ing until the con tacts ar e clean. CA UT ION: A v oi d using tap w ater or alcohol , wh ic h could damage the printheads.
Maintaining and tr ouble shooting Maintaining ink cartridges and printheads 41 Ali gning the pr intheads Whene ver y ou r eplace a pr inthead , the pr int er automati cally aligns the pr in theads for the best possible quality .
Maintaining and troubleshooting 42 R eplac ing the pr intheads Y ou do not hav e to r ep lace all four pr intheads when one needs to be r eplaced. Only r eplace the color of printhead indi cated . Y ou can chec k the status of the pr intheads fr om the T oolbox.
Maintaining and tr ouble shooting Calibrating color 43 C alibr ating color The pr inter a utomaticall y calibr ates color w hen y ou change a pr inthead . Calibr ate color manuall y , as descr ibe d her e , when y ou ar e not satisfi ed w ith the appear ance of the colors.
Maintaining and troubleshooting 44 C lear ing jams If the print media is j ammed in the printer , follow thes e instruc tio ns to clear the jam . T o clear a ja m 1. Remo v e all media fr om the output tr a y . 2. Check the opti onal aut o -duplex unit or r ear access panel .
Maintaining and tr ouble shooting Clearing jams 45 W ARNING! Do not reac h into the pr inter w hen the pr inter is on and the carr i age is stuck . b. F r ee an y wr inkled media and pull the sheet to w ar ds y ou thr ough the top of the printer .
Maintaining and troubleshooting 46 S tarting tr ouble shooting Start in this secti on if y ou ar e hav ing a pr oblem w ith the pri nter . • If you ha v e a jam , see Clea ring jams .
Maintaining and tr ouble shooting Printing a configuration page 47 Pr inting a conf i gur ati o n page When y ou ar e exper iencing a pr o blem with y our printer and y ou cannot disco v er the sour ce of the pr oblem, y ou can pr int a pr inter conf igur ati on page that pro vides mor e inf ormation a bout the pr oblem.
Maintaining and troubleshooting 48 R eso l v ing pr inter pr oblems This secti on pr o v ide sol utions to common pr oblems that inv ol v e the operati on of the pr inter .
Maintaining and tr ouble shooting Resolving printer problems 49 A ll ligh ts ar e blinking A non-recoverable err or has occurred • F or e x ample , the printh ead carr iage might be j ammed.
Maintaining and troubleshooting 50 R eso l v ing pr inting pr oblems This secti on pr o v ide s solutio ns to common printing pr oblems. A blank page pr inted Chec k that the t ape is removed fr om the printh eads • E ach ne w pr inthead is pack ag ed with pr otectiv e plastic f ilm cov er ing the ink nozzles.
Maintaining and tr ouble shooting Resolving printing problems 51 P lacement of the te xt or gr aphic s is w r ong Chec k th e page -orientation s etting • The page ori entati on selec ted might not be corr e ct for the doc ument y ou ar e pr inting .
Maintaining and troubleshooting 52 See the next secti ons fo r more spec ific pr oblems: • Meaningless char act ers pr int • Ink is smearing • Ink is not filling the te xt or gr aphi cs complete.
Maintaining and tr ouble shooting Resolving printing problems 53 Ink is not filling the te xt or gr aphi cs completel y Chec k th e ink cart ridges • T r y remo v ing and then r eins talling the ink cartri dges, and mak e sure to snap them f irml y into place .
Maintaining and troubleshooting 54 Pr intou t sho w s bleeding colors Check the print se ttings • Some media type settings (such as T ransparency Films and Phot o P apers ) and prin t quality settings (such as Best ) requir e more ink than others. C hoose differ ent print settings in the Print Setting s di alog box .
Maintaining and tr ouble shooting Resolving paper-feed problems 55 R esol v ing paper - f eed pr oblems This secti on pr o v ide s solutio ns to common paper-f eed problems .
Maintaining and troubleshooting 56 T r oubleshootin g in stallati on is sue s If you had tr ouble installing the printer , check these it ems. Hard w a r e inst allation issue s • Make sur e the po w er suppl y cor d is connected sec ur el y to the pr inter .
Maintaining and tr ouble shooting Troubleshooting installation issues 57 • Reco mmended Windo ws 9 8 , Windo ws Me: P entium 2 66 MHz , 3 2 MB RAM, 100 MB har d disk space Windo ws NT 4.
Maintaining and troubleshooting 58.
Prin ter li ghts r e fer ence 59 5 P r i n t e r l i g h t s re f e re n c e The pr inter LEDs (or li ghts) indicate pr in ter status and ar e use ful f or diagnosing pr inting pr o blems. This c hapter pr ov ides a list of LED statu s light combinati ons , what the y indicat e , and ho w to solv e the pr oblem.
Printer lights reference 60 The P o w er light is on and the Resume light blinks. The pr i nter is out o f paper . • Load paper and t hen press the (re sume button). The pr i nter is in manual d uple x mode . It is waiting f or the ink to dry so the page s can be flipped ov er and reloade d.
Prin ter li ghts r e fer ence 61 The Ink C artri dge light b links, and one or mo re of the colo r indicator ligh ts and the Resume light ar e on . An ink cartri dge is lo w on ink and w ill need to be r eplaced s oon. • Press the (resume but ton) to conti nue prin ting.
Printer lights reference 62 The Printhead l ight and a c olor indicato r light blink alternately with an Ink Cartr idge ligh t and a color indicator li ght . The R esume li ght is on . The pr i nter det ects a f aulty ink cartrid ge and a fa ulty printhe ad .
A HP supplies and accesso ri es Ordering printing supplies through the Toolbox 63 A HP suppli e s and acce ss or i e s Y ou can or der HP supplies and accessor i es fr om the HP website . V isit HP s hopping .com ( http ://w w w .hpsho pping.com ) for more inf ormati on .
HP supplies and accessories 64 F inding access or y part number s Y ou can or der the f ollo w ing access ori es f or HP Busine ss Inkjet 1000 ser ies prin ters . T wo -si ded printing acces sory (duplex unit) US B cable HP Jetdir ec t pr int s er v er s Vis i t http://w ww .
A HP supplies and accesso ri es Finding supplies part numbers 65 F inding suppli es part number s All of the follo w ing suppli es wor k w ith all models of the HP Business Inkjet 1000 ser ies pr inte rs . Ink car tri dges Pr intheads HP Br i ght Whit e Inkjet P aper HP Pr emium P lus Photo P aper HP No .
HP supplies and accessories 66 HP Pr emium Phot o P aper HP Photo P aper HP C olorF ast Photo P aper HP Photo -Quality Inkjet P aper HP Ev er y day Photo P aper HP Br och ur e and F ly er P aper 50 shee ts, glos s y Letter (8. 5 b y 11 inche s) C6 9 7 9A 15 sheets, glos s y A4 (210 by 2 9 7 mm) Q2 519A 20 sheets, tw o -sided glo ss y Letter (8.
A HP supplies and accesso ri es Finding supplies part numbers 67 HP Pr emium P aper HP Pr emium Inkj et P aper HP Pr emium Inkj et T r anspar ency F ilm HP Pr emium P lus Inkje t T rans par ency F ilm HP Banne r P aper HP T e xtured Gr eeting Car ds HP Photo Gr eeting Car ds 200 sheets Letter (8.
HP supplies and accessories 68 HP Matte Gr eeting C ar ds HP Ir on -on T -shir t T r ansfers 20 sheets, 20 en v elopes , whi te / qu ar t er- fo ld Letter (8.
B Support and war r anty Toolbo x 69 B Support and w arr ant y The inf ormati on in this secti on suggests solutions to common pr oblems. If y our pr inter is not oper ating pr operl y and thos e suggestions di d not sol v e y our pr oblem , try using one of the follo w ing support serv ices to obtain assist ance .
Support and w arranty 70 Obtaining HP telephone su pport During the w arr ant y peri od , you ma y obtain assist ance fr om the HP C ustomer Car e Center . B e fo re yo u c a l l T o assist our Customer C ar e Center r epresent ati ve s to serve y ou better , pr epare the f ollo w ing infor mation befor e calling.
B Support and war r anty Obtaining HP telephone support 71 T elephone support number s In many locati on, HP pr ovi des toll fr ee telephone support during the w arr ant y peri od . How e v er , some of the support numbers listed below ma y not be toll fr ee.
Support and w arranty 72 Dominican R epubli c 1-800 - 711- 2 88 4 E c uador 1-99 9-119 / 800 - 711- 2 88 4 (A ndinate l) 1-800 - 22 5-5 28 / 800-711- 2 8 84 (P ac ifite l) Eg y p t 2 0 2 532 5 222 El .
B Support and war r anty Obtaining HP telephone support 73 Latv ia 7 03 0 7 21 / T oll-fr ee: 800 80 12 Le ban on +9 71 4 3 6 6 202 0 Liechtenstein 0848 80 2 0 20 Lith uania 5 210 33 33 / T oll -fr ee.
Support and w arranty 74 * Fo r support informati on , call y our HP service pr ov ider . S l ov a k i a 2 5752 5752 Slov eni a * Sou th A fri ca (R S A), Rep ub li c of 08 6 000 10 30 Spain 90 2 010 .
B Support and war r anty Hewlett-Packard limited warranty statement 75 He wl et t -P ack ar d limited w ar r ant y st ate ment Extent of limited w arr anty 1.
Support and w arranty 76 L imitati ons o f w ar r anty T O THE EXTENT ALL O WED B Y L OCA L L A W , NEITHER HP NOR IT S THIRD P ARTY S UPP LIERS MAKE S ANY O THER W ARRANTY OR CONDI TION OF ANY K IND .
C Pr inter spec ifi cati ons 77 C Pr inter spec if i cati ons Print method Dr op on-demand thermal inkje t printing Print sp eed (Letter/A4) Draft F ast Normal Normal Best Black Col or F ull P age Col.
Printer specifications 78 Operating environment Operating temperatur e: 50 t o 99 deg r ees F (10 to 3 5 degr ees C) Storage temp erature: - 40 to 15 8 degr ees F (- 40 to 7 0 degr ees C) Relativ e hu.
D Regulator y information FCC statement 79 D R egulator y inf or mati on FC C s tat ement The U .S. F ed er al Communi cations C ommission (in 4 7 cfr 15 .105) has spec ifi ed that the follo w ing noti ces be brought to the attenti on of user s of this pr oduct .
Regulatory information 80 EMI statement (K or ea) V C CI s tat ement (Japan) R egulator y model number F or r egulatory identif icati on purpos es, y ou r pr oduct is assigned a R egulatory Model Num ber . The R egulatory Model N umber for y our pr oduct is SNP R C-030 2 .
D Regulator y information Environmental sustainability program 81 En v ir onment al su s taina b ilit y pr ogr am Hew lett-P a ck ard is committed to pro v iding quality pr oducts in an en v ir onmentall y sound manner .
Regulatory information 82 Haz a r dous ma ter i als This HP pr oduct contai ns lead in solder that may r equir e spec i al handling at end-of-life . Ma ter ial sa fet y d a ta s he ets Materi al saf ety data sheets (MSD Ss) can be obtained fr om the follo w ing HP w ebsite: http://ww w .
D Regulator y information Declaration of conformity 83 Dec lar ati o n o f conf ormity according to IS O/IEC Guide 2 2 and EN 45 0 14 Manufa ctur er’s Name: Hewle tt-P ac k ar d Singapo re (P te) Lt d .
Regulatory information 84.
Inde x Index 85 Inde x 10/100-BaseTX print servers. See HP Jetdirect print servers 250-she et tra y. See tray 2 A accessories ordering online 31 , 63 part numbers 64 warranty 75 ADI AutoCAD drivers 12 Adobe Post Scri pt 3 so ftware RIP 77 aligning printheads 30 , 41 Apple Macintosh.
Index 86 documentation 3 dots per inch (dpi) 4 , 77 double-sided printing. See auto-duplex unit; duplexing dpi (dots per inch) 4 , 77 Draft mode print speed 77 recommendations 52 drivers.
Inde x Index 87 J jams clearing 44 preventing 45 Japanese VCCI statem ent 80 jobs cancelling 5 , 21 resuming 5 K Korean EMI stateme nt 80 L languages, printer 77 latch for printheads 5 LCD panel. See contro l panel LED classification stateme nt 80 LEDs.
Index 88 power consumption 77 input connection 6 light and button 5 light patterns on control panel 60 , 62 requirements 77 troubl eshoot ing 48 power cord statement 80 ppm (pages per m inute) 4 , 77 .
Inde x Index 89 transparencies HP Premium InkJe t Transparency Film 67 printing 26 tray capacities 15 tray 1 capacity 15 , 77 clearing jams 44 duplexing from 21 feedin g probl ems 55 illustration 4 in.
Index 90.
Glossary 91 Glossar y Gl ossa r y Booklet printing This opti on enables y ou to pr int tw o pages onto a single, lar ger sheet of paper and r eor der the page sequenc ing so that the page numbers ar e sequential w hen y ou fold the paper in half to for m a booklet.
Glossary 92 Printheads Prin theads transf er ink fr om ink car tri dges onto the paper or other pr int media. T her e is one pr inthead f or each color of ink cartridge . E ach pr inthead must be inserted firml y into its color -coded slot in or der for the pr int er to wor k .
© 2005 Hewlett-Packard Development Company, L.P. www.hp.com/support/businessinkjet1000.
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