Benutzeranleitung / Produktwartung EC14 des Produzenten Gateway
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Gateway EC18/EC14 Service Guide PRINTED IN T AIW AN Service guide files and updates are availab le on the ACER/CSD web; for more information, please refer to http://csd.
II Revision History Please refer to the table below for the updates ma de on this service guide. Date Chapter Up date s.
III Copyright Copyright © 2009 by Acer Incorporated. All rights rese rved. No part of this pub lication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into a.
IV Conventions The following conventi ons are used in this manual: SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the cu rrent topic. W ARNING Alerts you to any damage that might result from doing or not doing specific actions.
V Preface Before using this information and the product it s upports, please read the fo llowing general info rma tion. 1. This Service Guide provides you with all techni cal information relating to the BASIC CON FIGUR A TION decided for Acer's "glo bal" product offering.
VI.
VII T able of Contents System Specifications 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . .
VIII T able of Contents Removing the LED Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64 Removing the Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66 Removing the I/O Board .
IX T able of Contents Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132 Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
X T able of Contents.
Chapter 1 1 System Specifications Features Below is a brief summary of the computer ’s many features: Operating System • Genuine Windows Vista ® Platform • Intel® Core™2 Sol • Intel® Cele.
2 Chapter 1 • LAN: 10/100 Mbps Fast Ethernet • WP AN: Bluetooth® 2.0 or 2.1+ EDR • WW AN: UMTS/HSP A at 850/1900/210 0MHz and quad-ba nd GSM/GPRS/EDGE(85 0/900/1800/ 1900 MHz)(for 3G models) Privacy control • BIOS user , supervisor , HDD passwords, • Kensington lock slot Dimensions and Weight) • 285 (W) x 204 (D) x 22.
Chapter 1 3 • Non-operating: 2 0% to 80% NOTE: The specifications listed above are for refe re nce only . The exact configuration of the PC depends on the model purchased .
4 Chapter 1 System Block Diagram FAN & THERM AL P3 POWE R 8L H DI PCB STA CK U P USB DM I x 4 800/ 1066 M H z F SB SAT A 0 CRT Co n n e c t o r DDR 2-SODI M M LVD S LED P a n e l C onnector VGA 667/ 800M H Z D DR I I 2.
Chapter 1 5 Your Notebook Tour This section provides an overview of th e featu res and functions of the notebook. LCD View Top View Icon Item Description Webcam Web camera for video co mmunication. Microphone Internal microphone fo r sound record ing.
6 Chapter 1 Closed Front View Keyboard For entering data into your computer T ouchpad T ouch-sensitive pointing device which fu ncti ons like a computer mouse. Power Indicates the comp uter ’s power status. Battery Indicates the com pu te r’s batter y st atus.
Chapter 1 7 Left View Right View Icon Item Description External display (VGA) port C onne cts to a display device (e.g. external, LCD monitor , LCD projector). DC-in jack Connects to an AC adapter . V entil ati on slots Enable the computer to stay cool, even after prolonged use.
8 Chapter 1 Base View Rear View Icon Item Description Battery bay Houses the computer ’s battery pack. Note: The battery shown is for reference only .
Chapter 1 9 Indicators The computer has several easy-to-read status indica tors. The battery indicato r is visible even when the computer cover is closed. NOTE: 1. Charging: The b at te r y l ig ht shows am be r w hen the battery is charging. 2. Full y charged: The ligh t shows green when i n AC mode.
10 Chapter 1 TouchPad Basics The following items show you how to use the T ouchPa d: • Move your finger across the T ouchPad (1) to move th e cursor . • Press the left (2) and right (3) buttons located beneath the T ouchPad to perform selection and execution functions.
Chapter 1 11 Using the Keyboard Y our copmuter has a clo se-to-full-sized keyboard and a n embedded numeric keypad, separate cursor , lock, function and special keys. Lock Keys and embedded numeric keypad The keyboard has three lock keys which yo u can to ggle on and off.
12 Chapter 1 Windows Keys The keyboard has two keys that perform Wi ndow s-specific functions. Key Description Windows key Pressed alone, this key ha s the same effect as clicking on the Windows St art button; it launches the S tart menu.
Chapter 1 13 Hot Keys The computer employs hotkeys or key combinations to access most of the computer 's controls like screen brightness and volu me output. T o activate hotkeys, press and hold the <Fn> key before pressing the other key in the hotkey combi nation.
14 Chapter 1 Special Keys Y ou can locate the Euro symbol and the US dollar si gn at the upper-center an d/or bottom-right of your keyboard. The Euro symbol 1. Open a text editor or word processor. 2. Hold <Alt Gr> and the n press the <5> key at the upper-center of the keyboard .
Chapter 1 15 Hardware Specifications and Configurations Processor Processor Specifications CPU Fan T rue V alue T able Item Specification CPU type Intel Penryn SFF (UL V) CPU package Micro-FCBGA 956 balls Chipset • Intel Crestline GS45 SFF and ICH9M SFF Features • Supports Intel archit ecture with Dynamic execution.
16 Chapter 1 Throttling 50% : On = 90°C; OFF=80°C OS shut down at 95°C; H/W shut down at 85°C North Bridge Specifications South Bridge S pecificatio ns System Memory Vid eo Sp ec i fi c a t io ns Item Specification Chipset Intel Crestline GS45 SFF Package FCBGA 1363 balls Features • Processor hosts bus suppor ts 667/800/1066MHz FSB support.
Chapter 1 17 Hard Disk Drive Interface Features • Microsoft Windows Vista* Premium support with the highest level of Windows Aero* experi ence • Blu-ray* logo capable HD video playback, with nati .
18 Chapter 1 Performance S pecifications Buffer size 8 MB 8 MB 8MB 8 MB Interface SA T A SA T A SA T A SA T A Internal transfer rate (Mbits/sec, max) 830 1 175 830 1 175 I/O data transfer rate (Mbytes/sec max) 875 Mbits/s maximum 845 Mbits/s maximum DC Power Requirements V oltage +5.
Chapter 1 19 BIOS LCD 1 1.6” S pindle speed (RPM) 5400 Performance S pecifications Buffer size 8 MB Interface SA T A Internal transfer rate (Mbits/sec, max) N/A I/O data transfer rate (Mbytes/sec max) 300 DC Power Requirements V oltage 5V ±5% Item Specification BIOS vendor Insyde BIOS V ersion 3.
20 Chapter 1 Bluetooth Audio Codec and Ampli f ie r LAN Interface T ypi ca l Power Consumption (watt) 4 . 0 442 . 8 5 Weight (without inverter) 255g 225g 255g 25 5g Physical Size (mm) 268 (L) x 161.
Chapter 1 21 Keyboard Media Card Reader Camera Features • The AR8131L is the thir d generation Gigabit Ethernet (GbE) controller solution from At heros. It is an ultra-high performance, ultralow cost, an d ultra-low po wer fully integrated 10/100/100 0 Mb ps NIC/LOM Ethernet controller perfectly suited for both PC and embedded applications.
22 Chapter 1 Wireless LAN Battery Dimensions (L x W x H mm) 65 x 8 x 3.84 +/- 0.25 (H) mm 65X 7.9X 3.8+/- 0. 2m m 64.8±0.3 X 7.9 ±0 .1 X 3.64+0.15/-0.25 mm Sensor type CMOS (OV9710) CMOS image sensor CMOS Pixel resolution 640x480 640X480 640 x 480 Pixel size TBD 3.
Chapter 1 23 Pack capacity SANYO 6 cell 4400mAh SANYO 6 cell 5600mAh P ANASONIC 6 cell 4400mAh P ANASONIC 6 cell 5800mAh SAMSUNG 6 cell 4400mAh SAMSUNG 6 cell 5600mAh LGC 6 cell 5600mAh Number of batt.
24 Chapter 1.
Chapter 2 25 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration prog ram built into y our computer ’s BIOS (Basic Input/ Output System). Y our computer is alre ady properly configured and optimi zed, and you do not need to run this utility .
26 Chapter 2 Information The Information screen displays a summary of your computer ha rdware information. NOTE: The system information is su bject to diff erent models. Parameter Description CPU T ype This field shows the CP U type and spee d of the system.
Chapter 2 27 Main The Main screen allows th e user to set the system time and date as well as enable and disable bo ot option and recovery . NOTE: The screen above is for your reference only . Actual values may differ . The table below describes the parameters in this screen.
28 Chapter 2 Security The Security screen co ntains parameters that help sa feguard and protect your co mputer from unautho ri zed use. The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.
Chapter 2 29 1. Use the ↑ and ↓ keys to highlight the Set Supe rvisor Password parameter and press the Enter key . The Set Supervisor Password box appears: 2. T ype a password in the “Ente r New Password” field. The password length can not exceeds 8 alphanumeric characters (A-Z, a-z, 0-9, not case sensi tive).
30 Chapter 2 Changing a Password 1. Use the ↑ and ↓ keys to highlight the Set Supe rvisor Password parameter and press the Enter key . The Set Password box appears. 2. T ype the current passw or d in the Enter Curr en t Pa ssw or d field and press Enter .
Chapter 2 31 Boot This menu allows the user to deci de the order of boot devices to l oad the operating syste m. Bootable devices includes the USB diskette drives, the onboard hard disk dr ive and the DVD drive in the module bay .
32 Chapter 2 Exit The Exit screen allows you to save or discard any changes you made an d qui t th e BIOS Utility . The table below describes the parameters in this screen. Parameter Description Exit Saving Changes Exit System Setu p and save your changes to CMOS.
Chapter 2 33 BIOS Flash Utility The BIOS flash memory upd ate is required for th e following con ditions: • New versions of system programs • New features or options • Restore a BIOS when it becomes corrupted.
34 Chapter 2 DOS Flash Utility Perform the following steps to use the DOS Flash Utility: 1. Press F2 during boot to enter the Setup Menu. 2. Select Boot Menu to modify the boot priority order , for example, if using USB HDD to Update BIOS, move USB HDD to position 1.
Chapter 2 35 WinFlash Utility Perform the following steps to use the WinFlash Utility: 1. Double click the WinFlash executable. 2. Click OK to begin the update. A progress screen displays. 3. When the process is complete, close all prog rams and applicat ions and reboot the system.
36 Chapter 2 Remove HDD/BIOS Password Utilities This section provide you with removing HDD /BIOS method: Remove HDD Password: When the user keys in the wrong password three times, the system reports the following error code to user . T o unlock the HDD password, perform the following steps: 1.
Chapter 2 37 Removing BIOS Passwords: If you key in the wrong Supervisor Password three time s, System Disabled displa ys on the screen. See the image below . T o reset the BIOS password, run clnpwd.exe as follows: 1. From a DOS prompt, Execute clnpwd.
38 Chapter 2 Miscellaneous Utilities Using Boot Sequence Selector Boot Sequence Selector allows the boot order to be changes without accessing the BIOS. T o u se Boot Sequence Selector , perform the following steps: 1. Enter into DOS. 2. Execute BS.exe to display the usage screen.
Chapter 2 39 Example 1: Read DMI In formation from Memory Input: dmitools /r Output: Manufacturer (T ype1, Offset04h): Acer Product Name (T ype1, Offset05h): Aspire one xxxxx Serial Number (T ype1 , O.
40 Chapter 2.
Chapter 3 41 Machine Disassembly and Replacement This chapter contains step-by-s tep procedures on how to disass emble the notebook computer for maintenance and troubleshooting .
42 Chapter 3 Pre-disassembly Instructions Before proceeding with the disassembly procedure, make su re that you do the following: 1. T urn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cab les from the system.
Chapter 3 43 Disassembly Process The disassembly proc ess is divided into the following secti ons: • External components disassembly • Main unit disassembly • LCD module disassembly The flowcharts provided in the succe eding disassemb l y sections illustrate the entire disassembly sequence.
44 Chapter 3 External Module Disassembly Process NOTE: The product previews seen in the disassembly proce dures may not represent the final product color or configuration. Screw List External Modules Disassembly Flowchart Ste p Screw Quantity Part No.
Chapter 3 45 Removing the Battery Pack 1. T urn the computer over . 2. Slide the battery lock/unlock l atch to the unlock p osition. 3. Slide and hold the battery relea se latch to the release pos ition (1), the n slide out the battery pack from the main unit (2).
46 Chapter 3 Removing the Dummy Card 1. Press the dummy card in to allow it to spring out. 2. Pull the dummy card out..
Chapter 3 47 Removing the Hard Disk Drive Module DISCLAIMER: The notebook sample in the fol lowing images shows a n FFC. The actual model includes an FPC as pict ured in the image on the righ t. 1. See “Removing the Battery Pack” on page 45. 2. Loosen the four captiv e scre ws.
48 Chapter 3 5. Grasp the plastic tab at the top of the HDD and lift to bring the HDD out of its bay . At the same time, hold the HDD with the other hand and lift to remove from the chassis.
Chapter 3 49 Removing the DIMM Module 1. See “Removing the Battery Pack” on page 45. 2. Loosen the fo ur captive screws in the memory cover . 3. Lift the memory cover away .
50 Chapter 3 5. Pull the memory module out..
Chapter 3 51 Removing the WLAN Module 1. See “Removing the Battery Pack” on page 45.. 2. Loosen the fo ur captive screws in the memory cover . 3. Lift and remove the memory cover . 4. Detach the two cables from the Wireless LAN module. IMPORT ANT : T ake note of the Main (1.
52 Chapter 3 5. Remove the one screw . Ensure the cables are well clear of the module Screw List 6. Pull the WLAN module out and away . Ste p Screw Quantity Screw T ype W AN Module Disassembly 2*3 1.
Chapter 3 53 Main Unit Disassembly Process IMPORT ANT : Cable paths and positioning may not represen t the actual model. During the removal and replacement of components, ensure all a vailable cabl e channels and clips are used and that the cables are replaced in the same position.
54 Chapter 3 Screw List Ste p Screw Quantity Part No. Remove Upper Cover M2*3 3 86.SA107.001 M2*5 18 86.TG607.004 Remove Button Board M2*3 2 86.W410 7.002 Remove LCD Module M2*5 2 86.TG6 07.004 Remove LED Board M2*3 1 86.SA107.001 Remove I/O Board M2*3 1 86.
Chapter 3 55 Removing the Keyboard IMPORT ANT : The keyboard is easily warped or damaged durin g the removal process. T ake care not to use excessive force when removing to prevent damage. 1. See “Removing the Battery Pack” on page 45. 2. See “Removing the Hard Disk Drive Module” on page 47.
56 Chapter 3 6. Using the plastic pry , lift up the top edge of the keyboard and then lift the keyboard up. 7. Flip the keyboard ov er. a. Unlock the FCC b.
Chapter 3 57 Removing the Upper Cover 1. See “Removing the Keyboard ” on page 55. 2. Disconnect the button board FCC from the main boa rd by unlockin g the FCC cable and pulling away .
58 Chapter 3 4. T urn the computer over and remove th e twelve screws in the bo ttom cover . Screw List 5. T urn the computer over and grasp the upper cover under the top edge.
Chapter 3 59 Removing the Button Board IMPORT ANT : The T ouchpad Board cannot be removed individual l y . T o re place the T ouchpad, replace the entire Upper Cover . 1. See “Removing the Upper Cove r” on page 57. 2. Unlock and remove the touch-pad to mainboard FCC.
60 Chapter 3 Screw List 5. Lift the button board away 6. Peel the touch-pad FCC away from the adhesive. 7. Unlock the touch-pad FCC and pull the cable awa y .
Chapter 3 61 8. Lift up and pull the button board to main board FCC free..
62 Chapter 3 Removing the LCD Module 1. See “Removing the Upper Cove r” on page 57. 2. Pull the WLAN cables through and away from the computer . 3.
Chapter 3 63 4. Push out the LCD connector . 5. Remove the two screws of the LCD module hinges. Screw List 6. Lift the LCD module away . Ste p Screw Quantity Screw T ype LCD Module Disassembly M2*5 2.
64 Chapter 3 Removing the LED Board 1. See “Removing the Upper Cove r” on page 57. 2. Unlock and remove the LCD board FCC. 3. Remove the single screw securing the LED Board to the Lower Cover .
Chapter 3 65 4. Lift off the LCD Board. 5. Unlock and remove the LED board FCC from the main board ..
66 Chapter 3 Removing the Bluetooth Module 1. See “Removing the Upper Cove r” on page 57. 2. Detach the Bluetooth module cable from the mainboard. 3. LIft the Bluetooth module away from the computer . 4. Detach the Bluetooth module cable from the module.
Chapter 3 67 Removing the I/O Board 1. See “Removing the Upper Cove r” on page 57.. 2. Unlock and remove the I/O board FCC from the main board 3. Unlock and remove the I/O board FCC from the I/O board.
68 Chapter 3 Screw List 5. Lift the board up from the internal edge and then pull away diago nally . Ste p Screw Quantity Screw T ype. I/O Board Disassembly M 2*3 1.
Chapter 3 69 Removing the Mainboard 1. See “Removing the Upper Cove r” on page 57. 2. See “Removing the LCD Module” on page 62. 3. See “Removing the LED Board” on page 64. 4. See “Removing the Bluetooth Modu le” on page 66. 5. See “Removing the I/O Board” on page 67.
70 Chapter 3 8. Lift the main board and the CRT board out together . Lift the internal edge up first then pull out the external connector edge. NOTE: The hand in the photograph holding on to the CRT board.
Chapter 3 71 Removing the CRT Board 1. See “Removing the Mainboard” on page 69. 2. Disconnect the CRT cable from the CR T board. 3. Disconnect the CRT cable from the main board.
72 Chapter 3 Removing the Thermal Module 1. See “Removing the Mainboard” on page 69. 2. See “Removing the CRT Board” on page 71. 3. Remove the five captive scr ews of the thermal module. 4. Lift the thermal module up slightly and then disc onnect the thermal modul e cable from the main board.
Chapter 3 73 Removing the RTC Battery IMPORT ANT : Observe local regulations in t he disp osal of all batteries. 1. See “Removing the Mainboard” on page 69.
74 Chapter 3 Removing the Speaker Modules 1. See “Removing the Mainboard” on page 69. 2. Remove the tape from the speaker cable. 3. Lift the modules away .
Chapter 3 75 LCD Module Disassembly Process IMPORT ANT : Cable paths and positioning may not represen t the actual model. During the removal and replacement of components, ensure all a vailable cabl e channels and clips are used and that the cables are replaced in the same position.
76 Chapter 3 Removing the LCD Bezel 1. See “Removing the LCD Module” on page 62. 2. Pry the bezel away from the top and then work down on e side, along the bottom, then up the other side .
Chapter 3 77 Removing the Camera Board 1. See “Removing the LCD Bezel” on page 76. 2. Disconnect the camera connector . 3. Pull up the camera b oard.
78 Chapter 3 Removing the LCD Panel 1. See “Removing the Camera Board” on page 77. 2. Pull up the microphone . 3. Remove the four screws. Screw List Ste p Screw Quantity Screw T ype LCD Panel Disa.
Chapter 3 79 4. Lift the LCD panel out li fting the bottom of the panel first..
80 Chapter 3 Removing the LCD Brackets 1. See “Removing the LCD Panel” on page 78. 2. Remove the four LCD bracket screws. Screw List Ste p Screw Quantity Screw T ype LCD Brackets Disassembly M2*2.
Chapter 3 81 Removing the FPC Cable 1. See “Removing the LCD Panel” on page 78. 2. Place the panel face down on a clean smooth surf ace. Pull the microphone/camera cable off the adhesive. 3. Lift u p th e pr otective pla s ti c t ab. 4. Disconnect the LCD connector .
82 Chapter 3 Removing the Antennas 1. See “Removing the LCD Panel” on page 78. 2. Lift up the right antenna pull the cable away from the LCD module. 3. Lift up the left antenna and pu ll t he cable away from the LCD module. 4. Pull up the two adhesive foil tabs from the cables.
Chapter 3 83 5. Remove the antennas completely ..
84 Chapter 3 LCD Reassembly Procedure NOTE: Adhesive is required to be added at various steps to cables and components. Locations of adhesive to be added is designated with a: NOTE: During manufacture a cyanoacrylate glu e is used provided by Holdtite Adhesives L TD.
Chapter 3 85 3. S tick the two antennas down pressing firmly . 4. S tick down the two foil tabs ensuring the screw holes are properly aligned..
86 Chapter 3 Replacing the FPC Cable 1. Connect the FPC cable con nector . 2. Place the protective clear ad hesive tape down firmly over the connector.
Chapter 3 87 Replacing the LCD Brackets 1. Replace the four screws holding th e LCD brackets in place. Screw List Ste p Screw Quantity Screw T ype LCD Brackets Disassembly M2*2.
88 Chapter 3 Replacing the LCD Panel 1. Place the LCD panel into LCD module as shown top edge first, making sure the cable is not trapped behind the panel.
Chapter 3 89 3. Apply adhesive and stick the microphone do wn..
90 Chapter 3 Replacing the Camera Board 1. Apply adhesive and lay the Camera Board board down pressing firmly . 2. Connect the cable to the Camera Bo ard.
Chapter 3 91 Replacing the LCD Bezel 1. Place the bezel hinge covers over the hinges. 2. Ensure the cables are correctl y exiting the hinges..
92 Chapter 3 3. Press down around the bezel starting from the bott om and working simultaneously around the edges to the top..
Chapter 3 93 Main Unit Reassembly Process Replacing the Speaker Modules 1. Apply adhesive in two places under the speaker modules. 2. Press down firmly on the tw o sp ea ke r mod u les.
94 Chapter 3 Replacing the RTC Battery 1. Place the RTC battery into the holding clips on the main board..
Chapter 3 95 Replacing the Thermal Module 1. Connect the thermal module con nector to the main board. 2. Place the Thermal Module onto the main board. Then fi rs t tighten th e three captive screws marked 1, 2, 3 on the thermal module in order: 1-2-3.
96 Chapter 3 Replacing the CRT Board 1. Connect the CRT board cable to the main board. 2. Connect the CRT board cable to the CRT board. 3. Align the CRT board cable carefully between the main boa rd and the CRT board and stick down the attached tape of the cable.
Chapter 3 97 Replacing the Main Board 1. Slide the main board external connector edge in first to the lower case. 2. Replace the four screws to secure the mainboard to the lower cover .
98 Chapter 3 3. Connect the speaker connector..
Chapter 3 99 Replacing the I/O Card 1. Place the I/O card into the lower case edge first. 2. Replace the one screw . Screw List Ste p Screw Quantity Screw T ype I/O Card Assembly 2x3 1.
100 Chapter 3 3. Connect and lock the I/O card FCC to the I/O board. 4. Connect and lock the I/O card FCC to the main board..
Chapter 3 101 Replacing the Bluetooth Module 1. Connect the Bluetooth module cable to the Bluetoo th module. 2. Apply adhesive and place the Bluetooth modul e into pla ce pressing down firmly . 3. Connect the Bluetooth module cable to the ma in board.
102 Chapter 3 Replacing the LED Board 1. Connect and lock the LED board FCC to the mainboard. 2. Place the LED board into place ensuring the slide swit ches on the front are properl y aligned in the lower cover slots.
Chapter 3 103 Screw List 4. Connect the LED board FCC to LED board. Ste p Screw Quantity Screw T ype LED Board Assembly M2*3 1.
104 Chapter 3 Replacing the LCD Module 1. Place the LCD module hinges into position on the lower case. 2. Replace the two screws. Screw List Ste p Screw Quantity Screw T ype LCD Module Assembly M2x5 2.
Chapter 3 105 3. Reconnect the LCD mo dule connector . 4. Press the adhesive plastic tape of t he LCD module connector down firmly ..
106 Chapter 3 5. Relay the WLAN cables around and th rough the lower case..
Chapter 3 107 Replacing the Button Board 1. Put the button board to main board FCC through the upper cover and lay out correctly . 2. Apply adhesive and stick the touch pad FCC down onto the uppe r cover . 3. Connect the touch pad FCC to the touch pad.
108 Chapter 3 4. Place the button board onto the upper cover and replace the two screws. Screw List 5. Connect and lock the touch pad FCC to the button board.
Chapter 3 109 6. Lay the button board FCC down carefully on the upper cover . 7. Connect the button board FCC to the button board..
11 0 Chapter 3 Replacing the Upper Cover 1. Place the upper cover onto the lower cover aligni ng the hinges first and then press do wn aroun d the edges.
Chapter 3 111 Screw List 3. T urn the computer over and replac e the bottom cover twelve screws. Screw List 4. T urn the computer back over and connect the button board FCC to the main board.
11 2 Chapter 3 Replacing the Keyboard 1. Connect the FCC to the mainboard. 2. T urn the keyboard over and insert the bottom edge in push down ensure the four latches across the top are fully secured.
Chapter 3 11 3 Replacing the Wireless LAN Module 1. Place the wireless LAN module into its connector . 2. Replace the one screw . Screw List Ste p Size Quantity Screw T ype WLAN Assembly M2*3 1.
11 4 Chapter 3 3. Replace the connectors. The white (Aux) ca ble attaches to the connector marked 2 on the board . Th e black (Main) cable attaches to the connector marked 1 on the board.
Chapter 3 11 5 Replacing the DIMM Module 1. Slide the DIMM module into the connector and press down till the locking springs click into pla ce. 2. Place the DIMM module door down edge first.
11 6 Chapter 3 Replacing the Hard Disk Drive DISCLAIMER: The notebook sample in the fol lowing images shows a n FFC. The actual model includes an FPC as pict ured in the image on the righ t. 1. Connect the HDD FPC to the HDD. 2. Lift up the clear plastic tab and place the HDD into its bay .
Chapter 3 11 7 4. Place the HDD cover in from one edge. 5. T ighten th e fo ur captive screws..
11 8 Chapter 3 Replacing the Battery 1. Slide the battery into position. 2. Close the locking la tch..
Chapter 3 11 9 Replace the Dummy Card Push the dummy card into the sl ot until it clicks into place..
120 Chapter 3.
Chapter 4 121 Troubleshooting Common Problems Use the following procedure as a gui de for computer problems. NOTE: The diagnosti c tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false e rrors and invalid system responses.
122 Chapter 4 Power On Issue If the system doesn’t power on, perform the following acti ons one at a time to correct the problem. Do not replace non-defective FRUs: Computer Shuts down Intermittently If the system powers off at intervals, perform the fo llow ing actions one at a time to correct the problem.
Chapter 4 123 No Display Issue If the Displa y doesn’t work, perform the follo wing actions one at a time to correct the problem. Do not replace non-defective FRUs: No POST or Video If the POST or video doesn’t display , perform the foll owing actions one at a time to correct the problem.
124 Chapter 4 If the computer boots correctly , add the devices one by one until the failure point is discovered . 6. Reseat the memory modules. 7. Remove the drives (see “Disa s sembly Process” on page 34). 8. If the Issue is still not resolved, see “Online Support Information” on page 165.
Chapter 4 125 6. If the Issue is still not resolved, see “Online Support Information” on page 165. LCD Failure If the LCD fails, perform the following actions one at a ti me to correct the problem.
126 Chapter 4 Built-In Keyboard Failure If the built-in Keyboard fails, perform the foll owing actions one at a ti me to correct the pro blem. Do not replace non-defective FRUs: Start Keyboard properl.
Chapter 4 127 TouchPad Failure If the To u c h P a d doesn’t work, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs: Start Check M/B T/P FFC Re -.
128 Chapter 4 Internal Speaker Failure If the internal Speakers fail, perform the following actions one at a time to correct the probl em. Do not replace non-defective FRUs: Sound Problems If sound problems are experienced, p erform the following actions one at a time to correct the problem.
Chapter 4 129 8. Remove and recently installed hardware or software. 9. Restore system and file settings from a k nown good date using System Restor e . If the issue is not fixed, repeat the prec eding steps and select an earl ier time and date. 10. Reinstall the Operating System.
130 Chapter 4 c. Select the micropho ne typ e from the list and click Next . d. Follow the onscre en prompts to complete the test. 8. If the Issue is still not resolved, see “Online Support Information” on page 165.
Chapter 4 131 USB Failure (Right up/down side) If the rightside USB port fails, perform the following actio ns one at a time to correct the problem. Do not replace non-defective FRUs: Other Failures I.
132 Chapter 4 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons th at have nothin g to do with a hardware defect, such as: cosmic radiation, electros tatic discharge, or software errors. FRU replacement should be considered only when a recurring prob lem exists.
Chapter 4 133 POST Code Reference Tables These tables describe the POST codes and components of the POST process. POST Routine Description Code PeiEventLog 01 OemServices 02 SioInit 03 MonoStatusCode .
134 Chapter 4 TcgDxe A2 PhysicalPresence A3 TpmDri ver AE TcgSmm AE PhysicalPresenceReadyToBoot AE DataHubRecordPolicy AD Undi 86 SNP 90 BC 91 PxeDhcp4 92 Ebc 93 IsaBus 4D IsaSerial 4E Ps2Mouse 6D Ide.
Chapter 4 135 Fwh 52 SmmFwh CE PciHotPlug 54 BootOptionPolicy 51 SetupUtility 76 Platform 55 PlatformIde 56 Ppm D9 Platform CC Ihisi D0 SetupMouse f9 Int15Microcode D1 SmmPnp D2 Smbios 57 MemorySubCla.
136 Chapter 4 AsfInit A7 IdeRController A9 Legacy8259 63 LegacyRegion 64 LegacyInterrupt 65 BiosKeyboard 66 BiosVideo 67 MonitorKey 68 LegacyBios 69 LegacyBiosPlatform 6A LegacyMouse 77 SmmUsbLegacy 7.
Chapter 5 137 Jumper and Connector Locations Mainboard Top View Item Description Item Descriptio n PJ1 DC-in CN6 Bluetooth Connector CN3 LCD connector U9 Clock Generator JSIM2 SIM card connector CN2 L.
138 Chapter 5 Mainboard Bottom View Item Description Item Description CN10 DDR2 DIMM2 CN14 RTC CN12 DDR2 DIMM1 U19 SB ICH9M U18 CPU CN13 Min i Card U17 NB GS45 CN1 1 M in i Card (WLAN) CN16 Fan CN9 HD.
Chapter 5 139 Clearing Password Check and BIOS Recovery This section provides a p rocedure for clearing the password and BIOS. T he Hardware Open Gap on the main board clears the CMOS of all user se ttings and restores factory defaults. Mainboard CMOS Discharge Discharging the CMOS clears all user settings.
140 Chapter 5 BIOS Recovery by Crisis Disk BIOS Recovery Boot Block The BIOS Recovery Boot Block is a sp ecial block of BIOS. It is used to boot up the system with minimum BIOS initialization. Users can enable this f eature to resto re the BIOS firmware to the factory settings if a BIOS flash process fails.
Chapter 6 141 FRU (Field Replaceable Unit) List This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of the computer. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization).
142 Chapter 6 Main Assembly Item Description Part Number 1 K/B KB.I1 10G .026* 2 T op Sub Assy 60.WF807.001 3 Bluetooth C able Assy 50.SA107.001 4 FCC LED Cable 50.SA107.001 5 CRT Board Assy 50.SA107.001 6 LED Board Assy 55.WF807.001 7 C RT Cable Assy 55.
Chapter 6 143 NOTE: Part numbers may be different depending on your model. Please refer to the FRU List for a full li sting of part numbers. 8 Main Board MB.SA506.001* 9 Thermal Module UMA Assy 60.SA107.006 10 Base Sub Assy 60.WF807.002 1 1 RAM KN.2GB03.
144 Chapter 6 LCD Assembly NOTE: Part numbers may be different depending on your model. Please refer to the FRU List for a full li sting of part numbers. Item Description Pa rt Number 1 LCD Bezel 60.WF807.005 2 LCD Cover 60.WF80 7.003 3 LCD Bracket-R 33.
Chapter 6 145 FRU List CA TEGOR Y P A RTNAME ACER P/N. ADAPTE R ADAPTER DEL T A 30W 19V 1.7X5.5X1 1 BLACK ADP- 30JH BA LF AP .03001.001 ADAPTER LITE-ON 30W 1.7X5.5X1 1 BLACK P A-1300- 04AC LF AP .03003 .001 ADAPTER HIPRO 30W 19V 1.7X5.5X1 1 BLACK HP- A0301R3 B1LF LF AP .
146 Chapter 6 Suyin Camera Rosa 2G , MODULE CN0316-S30C- OV06-1 57.S6507.001 CAMERA CNF901 1(CMOS,0.3M,VGA) 57.S6507.002 CABLE POWER CORD US 3PIN ROHS 27.T AXV7.001 POWER CORD(EU) 1.8M 3PBLACK F M010008-010 27.T A TV7.00 1 POWER CORD AU W/LABEL (3 PIN) 27.
Chapter 6 147 CASE/COVER/BRACKET ASSEMBL Y UPPER CASE ASSY BLACK W/TP , FFC CABLE *2 60.WF807.001 UPPER CASE ASSY RED W/TP , FFC CABLE *2 60.WF A07.001 LOWER CASE ASSY W/SPEAKER FOR 3G 60 .WF707.001 LOWER CASE ASSY W/SPEAKER FOR NON 3G 60.WF807.002 HDD COVER BLACK 42.
148 Chapter 6 SA T A HDD/HARD DISK DRIVE HDD SEAGA TE 2.5" 5400rpm 160GB ST9160314AS Wyatt SA T A LF F /W:0001SDM1 KH.16001.042 HDD TOSHIBA 2.5" 5400rpm 160GB MK1655GSX Libra SA T A LF F/W: FG01 1J KH.16004.006 HDD HGST 2.5" 5400rpm 160GB HTS545016B9A300 Panther B SA T A LF F/W:C60F Disk imbalance criteria = 0.
Chapter 6 149 Keyboard GA TEW A Y GP1 T SJM1 1 87KS Black Portuguese T exture KB.I1 10G .017 Keyboard GA TEW A Y GP1 T SJM1 1 86KS Black Russian T exture KB.I1 10G . 018 Keyboard GA TEW A Y GP1 T SJM1 1 87KS Black SLO/ CRO T exture KB.I1 10G .019 Keyboard GA TEW A Y GP1 T SJM1 1 87KS Black S panish T exture KB.
150 Chapter 6 Screw List MAINBOARD GS45 ICH9M CPU SU4100B W/O RAM FOR 3G MB.PJ306.002 MEMOR Y Memory NANY A SO-DIMM DDRII 667 2GB NT2G T64U8HD0BN-3C LF 128*8 0.07u m KN.2GB03.01 1 Memory SAMSUNG SO-DIMM DDRII 667 2 GB M470T5663QZ3-CE6 L F KN.2GB0B.003 Memory SAMSUNG SO-DIMM DDRII 667 2 GB M470T5663EH3-CE6 LF 128*8 0.
Appendix A 151 Model Definition and Configuration Model RO Acer Part No Description EC1401h P A LX.WF30Y .005 EC1401h VHB32WTMCA2 UMACkk 1*2G/250/6L2.2/ 5R/CB_bgn_0.3D_ GEk_ENJ1 EC1401u P A LX.WF30Y .004 EC1401u VHB32WTUS1 UMACkk 1*2G/250/6L2.2 / 5R/CB_bgn_0.
152 Appendix A EC1801j AAP LX.WF A0X.008 EC1801j VHP32WJP1 UMACrr 2 *1G/250/BT/6L2.8/ 5R/CB_n2_0.3 D_BAG_GEk_JA1 1 EC1802h P A LX.WF A0X.005 EC1802h VHP32WTMCA2 UMACrr 2G+1G/250/ 6L2.8/5R/CB_n2_0.3D_GEk_ENJ6 EC1802u P A LX.WF A0X.004 EC1802u VHP32WTUS1 UMACrr 2G+ 1G/250/6L2.
Appendix A 153 EC1802u C2SSU3500B NLED1 1.6WXG AG UMA SO2GBII6 N250 GB5.4KS EC1802m C2SSU3500B NLED1 1.6WXG AG UMA SO2GBII6 N250GB5.4KS EC1803a C2SSU3500B NLED1 1.6WXG AG UMA SO2GBII6 N320 GB5.4KS EC1804a C2SSU3500B NLED1 1.6WXG AG UMA SO2GBII6 N250 GB5.
154 Appendix A EC1801j NIS 5 in 1-Build in SP1x2HMW SP1x2HMW BT 2.1 6CELL2.8 EC1802h NIS 5 in 1-Build in SP1x2HMW SP1x2HMW N 6CELL2.8 EC1802u NIS 5 in 1-Build in SP1x2HMW SP1x2HMW N 6CELL2.8 EC1802m NIS 5 in 1-Build in SP1x2HMW SP1x2HMW N 6CELL2.8 EC1803a NIS 5 in 1-Build in SP1x2HMW SP1x2HMW BT 2.
Appendix B 155 Test Compatible Components This computer ’s compat ibility is tested and verified by Acer ’s internal testing department. All of it s system functions are tested under Windows ® XP Home, Windows ® XP Pro environment. Refer to the following lists for components, adapter ca rds, and peripherals which have passed these tests.
156 Appendix B Camera Chicony 0.3M LDV Chicony Camera Lilac_2 G Suyin 0.3M LDV Suyin Camera Rose_2G Card Reader 5 in 1-Build in 5 in 1-Build in MS, MS Pro, SD, SC, XD CPU INTEL CM723B CPU Intel Celeron 723 BGA 1.2G 1M 800 10W R-0 UL V INTEL C2SSU3500B CPU Intel Core2Solo SU3500 BGA 1.
Appendix B 157 WD N500GB5.4KS HDD WD 2.5" 5400rpm 500GB WD5000 BEVT -22ZA T0 ML250 SA T A LF F/W:01.01A01 Keyboard ACER NT1 T Keyboard ACER NT -1 T JV 1 1 Internal 1 1 S tandard Black NONE T exture LAN Atheros AR8131L Atheros AR8131L LCD AUO NLED1 1.
158 Appendix B WiFi Antenna WNC PIF A PI F A Wireless LAN Foxconn 3rd WiFi 1x2 BGN Foxconn Wireless LAN Atheros HB93 1x2 BGN (HM) INTEL SP1x2HABG Lan Intel WLAN 512AG_HMWG Shirley Pea k 5100 MM#897072.
Appendix C 159 Online Support Information This section describe s online techni cal support services a vailable to help you repair your Acer Systems. If you are a distributor , dealer , ASP or TPM, please re fer your technical queries to your local Acer branch office.
160.
161 A Antennas Removing 82, 84 B Battery Pack Removing 45 BIOS ROM type 19 vendor 19 Version 19 BIOS Utility 25–33 Advanced 28 Boot 31 Exit 32 Navigating 25 Power 31 Save and Exit 32 Security 28 Sys.
162 Flowchart 44 F Features 1 FLASH Utility 33 Flash Utility 33 FRU (Field Repla ceable Unit) List 141 H Hard Disk Drive Module Removing 47 Hibernati o n mo de hotkey 13 Hot Keys 11 I Indicators 9 Int.
163 M Main Unit Disassembly Flowchart 53 Mainboard Removing 69 media access on indicator 9 Memory Check 122 Microphone Removing 78, 88 Model Definition 151 N No Display Issue 123 num lock on indicator.
164 LCD Failure 125 No Display 123 ODD 131 Other Failures 131 Power On 122 Touch Pad 127 USB 131 U Undetermined Prob lems 132 Upper Cover Removing 57 USB Failure (Rightside) 131 utility BIOS 25–33 V.
Ein wichtiger Punkt beim Kauf des Geräts Gateway EC14 (oder sogar vor seinem Kauf) ist das durchlesen seiner Bedienungsanleitung. Dies sollten wir wegen ein paar einfacher Gründe machen:
Wenn Sie Gateway EC14 noch nicht gekauft haben, ist jetzt ein guter Moment, um sich mit den grundliegenden Daten des Produkts bekannt zu machen. Schauen Sie zuerst die ersten Seiten der Anleitung durch, die Sie oben finden. Dort finden Sie die wichtigsten technischen Daten für Gateway EC14 - auf diese Weise prüfen Sie, ob das Gerät Ihren Wünschen entspricht. Wenn Sie tiefer in die Benutzeranleitung von Gateway EC14 reinschauen, lernen Sie alle zugänglichen Produktfunktionen kennen, sowie erhalten Informationen über die Nutzung. Die Informationen, die Sie über Gateway EC14 erhalten, werden Ihnen bestimmt bei der Kaufentscheidung helfen.
Wenn Sie aber schon Gateway EC14 besitzen, und noch keine Gelegenheit dazu hatten, die Bedienungsanleitung zu lesen, sollten Sie es aufgrund der oben beschriebenen Gründe machen. Sie erfahren dann, ob Sie die zugänglichen Funktionen richtig genutzt haben, aber auch, ob Sie keine Fehler begangen haben, die den Nutzungszeitraum von Gateway EC14 verkürzen könnten.
Jedoch ist die eine der wichtigsten Rollen, die eine Bedienungsanleitung für den Nutzer spielt, die Hilfe bei der Lösung von Problemen mit Gateway EC14. Sie finden dort fast immer Troubleshooting, also die am häufigsten auftauchenden Störungen und Mängel bei Gateway EC14 gemeinsam mit Hinweisen bezüglich der Arten ihrer Lösung. Sogar wenn es Ihnen nicht gelingen sollte das Problem alleine zu bewältigen, die Anleitung zeigt Ihnen die weitere Vorgehensweise – den Kontakt zur Kundenberatung oder dem naheliegenden Service.
