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U ser Guide BusinessPhone Communication P latform Cordless T elephones DT310 / DT360 / DT368 DT3xxEn_R3A_C.qxd 01-08-22 10.40 Sida 1 (2,1).
P ersonal code DISA and Message check: QUICK REFERENCE CARD Company number DISA Number Message system P ersonal code DISA and Message check: Company number DISA Number Message system These cards are used for DISA and to check messages.
3 BusinessPhone - Cor dless DT310 / DT360 / DT368 Cordless DT310 / DT360 / DT368 BusinessPhone Communication Platform W elcome to the User G uide for the Cordless DT310, DT360 and DT368 phones in the BusinessPhone Communication Platform fr om Ericsson.
T ABLE OF CONTENTS 4 BusinessPhone - Cor dless DT310 / DT360 / DT368 T a ble of Contents page Important ................................................................................5 Cordless - DT310 ................................................
IMPOR T ANT 5 BusinessPhone - Cor dless DT310 / DT360 / DT368 GUIDELINES Consider these suggestions and guidelines to keep your telephone in good shape and working properly . Intrinsic safety The Cordless is not specified as intrinsically safe, so do not use it in hazardous areas.
CORDLESS - DT310 6 BusinessPhone - Cor dless DT310 / DT360 / DT368 DESCRIPTION DT310 GENERAL This section gives you a short description of your DT310 Cordless telephone, ho w to switch on/off your Cordless and how to answer and make calls. N ote: T o see which Cordless telephone you hav e, see your Cordless abo ve the right display corner .
CORDLESS - DT310 Display inf o The display gives you visual feedback on the current status by showing differ ent statuses, visualised by icons. The DT310 display Display icons Standby On when your Cor dless is locked to the system and flashes when you are outside the co verage area.
CORDLESS - DT310 8 BusinessPhone - Cor dless DT310 / DT360 / DT368 SWIT CHING ON/OFF THE POR T ABLE Switch on the DT310 Press until the display lights up If the Cordless does not switch on or the battery icon starts flashing, the battery is low . Charge the batter y .
CORDLESS - DT310 ANSWER CALLS A ringing signal indicates an incoming call. The ringing type tells you whether the call is an internal, external or call-back call.
CORDLESS - DT360 10 BusinessPhone - Cor dless DT310 / DT360 / DT368 DESCRIPTION DT360 GENERAL This section gives you a short description of your DT360 Cordless telephone, ho w to switch on/off your Cordless and how to answer and make calls. N ote: T o see which Cordless telephone you hav e, see your Cordless abo ve the right display corner .
CORDLESS - DT360 Display inf o The display gives you visual feedback on all actions that you perform, and also textual warnings. The upper two rows are text rows (12 possible characters in each ro w), showing menus that you can access, names and numbers that you edit or dial, your phone id etc.
CORDLESS - DT360 12 BusinessPhone - Cor dless DT310 / DT360 / DT368 Display icons Standby On when your Cor dless is locked to the system and flashes when you are outside the co verage area. Call On when your Cor dless is off hook and flashes during dialling and ringing.
CORDLESS - DT360 SWIT CHING ON/OFF THE POR T ABLE Switch on the DT360 Press until the display lights up If the Cordless does not switch on or the battery icon starts flashing, the battery is low . Charge the batter y . While charging, you can use your Cor dless normally .
CORDLESS - DT360 14 BusinessPhone - Cor dless DT310 / DT360 / DT368 ANSWER CALLS A ringing signal indicates an incoming call. The ringing type tells you whether the call is an internal, external or call-back call and the display indicates an incoming call.
CORDLESS - DT360 MAKE CALLS Ho w to make internal and external calls. Enter the telephone number and press Y our Cordless will go off hook and dial the number . On the display ” EndCall ” is shown, this being your next choice. Press to end the call N ote: - Correct a wr ong entr y by pr essing the up key .
CORDLESS - DT368 16 BusinessPhone - Cor dless DT310 / DT360 / DT368 DESCRIPTION DT368 GENERAL This section gives you a short description of your DT368 Cordless telephone, ho w to switch on/off your Cordless and how to answer and make calls. N ote: T o see which Cordless telephone you hav e, see your Cordless abo ve the right display corner .
CORDLESS - DT368 Display inf o The display gives you visual feedback on all actions that you perform, and also textual warnings. The upper two rows are text rows (12 possible characters in each ro w), showing menus that you can access, names and numbers that you edit or dial, your phone id etc.
CORDLESS - DT368 18 BusinessPhone - Cor dless DT310 / DT360 / DT368 Display icons Signal strength On when your Cor dless is locked to the system. The bars indicate reception quality . Four bars indicate optimal reception. Ringer off On when the ringer is suppressed or switched off .
CORDLESS - DT368 SWIT CHING ON/OFF THE POR T ABLE Switch on the DT368 Press until the display lights up If the Cordless does not switch on or the battery icon starts flashing, the battery is low . Charge the batter y . While charging, you can use your Cor dless normally .
CORDLESS - DT368 20 BusinessPhone - Cor dless DT310 / DT360 / DT368 ANSWER CALLS A ringing signal indicates an incoming call. The ringing type tells you whether the call is an internal, external or call-back call and the display indicates an incoming call.
CORDLESS - DT368 MAKE CALLS Ho w to make internal and external calls. Enter the telephone number and press Y our Cordless will go off hook and dial the number . On the display the duration time of the call is shown. Press to end the call N ote: - Correct a wr ong entr y by pr essing the up key .
OUT GOING CALLS 22 BusinessPhone - Cor dless DT310 / DT360 / DT368 OUT GOING CALLS GENERAL Sometimes you make a call but the person isn´t available. These functions will help you in your attempts to establish contact with the called party .
OUT GOING CALLS A UT OMA TIC CALL-B A CK Y ou call an extension and receive busy tone or get no answer . Press and go ”on hook” V erification tone. Y ou are called back if the extension finishes the ongoing call or the next time the extension finishes a new call.
DURING CALLS 24 BusinessPhone - Cor dless DT310 / DT360 / DT368 DURING CALLS GENERAL This BusinessPhone Communication Platform allo ws you to handle calls in many different ways. Y ou can make an inquiry , transfer the call, create a conference, mute the microphone and ringer , change the dial mode or put the call on hold to perform other tasks.
DURING CALLS Call-back Y ou are called back, if you have transferred an external call and the other extension has not answered the call within a certain time.
DURING CALLS 26 BusinessPhone - Cor dless DT310 / DT360 / DT368 CONFERENCE Y ou have a conversation and you want to establish a telephone conference. Press Dial tone. Call the third party Press to establish a three party conference N ow you have established a thr ee party conference.
DURING CALLS MUTE RINGER OR W ARNING If the Cordless rings or a warning sounds at an inconvenient moment, e.g. when the battery r uns low you will be warned by a battery low sound (4 short beeps). Press shortly to mute the ringing or war ning for the moment The Ringer Off icon turns on to indicate that ringing is suppressed.
DURING CALLS 28 BusinessPhone - Cor dless DT310 / DT360 / DT368 Change to tones on DT360 and DT368 Access ” D D i i a a l l M M o o d d e e ” Select ” S S w w i i t t c c h h ”o r ” G G o o t t o o D D T T M M F F ” Press to confirm the change to tones Press any k ey to respond Some services do not work on standard DTMF tones.
CALL FORW ARDING 29 BusinessPhone - Cor dless DT310 / DT360 / DT368 CALL FORW ARDING GENERAL When you are not available to take calls or decide to answ er your calls on another extension, it is useful to forward your calls to an alternate answering position.
CALL FORW ARDING 30 BusinessPhone - Cor dless DT310 / DT360 / DT368 INDIVIDU AL DIVERSION This feature gives you the possibility to div ert your calls to internal and external positions, e.g. to any directory number , a colleague ’ s extension, an external number or a common abbreviated number (e.
CALL FORW ARDING 31 BusinessPhone - Cor dless DT310 / DT360 / DT368 Program and acti v ate a new e xter nal div ersion address T o set a new individual external diversion address: Dial Dial the digit(s) for e xter nal call access and enter the new e xter nal div ersion address A maximum of 24 digits.
CALL FORW ARDING 32 BusinessPhone - Cor dless DT310 / DT360 / DT368 FOLL OW ME T o activate F ollow me, ”Individual Diversion ” must be active on your telephone. Activ a te F ollow me N ote: This procedure has to be ex ecuted from the telephone the calls are div erted to.
INFORMA TION 33 BusinessPhone - Cor dless DT310 / DT360 / DT368 INFORMA TION GENERAL If you are not in the office for a certain period of time (e.g. meeting, vacation, lunch, illness), this feature allo ws you to inform your callers why you are absent.
INFORMA TION 34 BusinessPhone - Cor dless DT310 / DT360 / DT368 ENTER INFORMA TION T o store text or voice information. Dial to enter the informa tion mode Select ”Pre-defined te xt” or ”V oice .
INFORMA TION 35 BusinessPhone - Cor dless DT310 / DT360 / DT368 V oice infor mation Dial to enter the informa tion mode Press and speak Press to play-back and listen to y our recording Press and speak to re-r ecord Press to send Inf orm at io n active.
INFORMA TION 36 BusinessPhone - Cor dless DT310 / DT360 / DT368 SA VE INFORMA TION When the information is active: Dial Press V erification tone. Information is passive and stored for later use. Use sa ved inf or mation When the information is switched off: Dial Press to activ ate sav ed info V erification tone.
INTERNAL MESSA GES 37 BusinessPhone - Cor dless DT310 / DT360 / DT368 INTERNAL MESSA GES GENERAL Y ou can send a call-back or a voice message when you call an extension and receive busy tone or get no answer . This section also describes how to recor d a personal voice message and how to forward a voice message.
INTERNAL MESSA GES 38 BusinessPhone - Cor dless DT310 / DT360 / DT368 SEND MESSA GE Y ou call an extension and receive the busy tone or no answer . T wo possibilities exist: 1) Call-back message 2) V oice message See also section ”Mailbo x System“.
INTERNAL MESSA GES 39 BusinessPhone - Cor dless DT310 / DT360 / DT368 CHECK AND ST ORE RECEIVED MESSA GES On the DT368 received messages are indicated with a message icon and the number of queued messages. On the DT310 and DT360 a special dial tone is used to indicate waiting messages.
INTERNAL MESSA GES 40 BusinessPhone - Cor dless DT310 / DT360 / DT368 FORW ARD A VOICE MESSA GE Y our received voice messages (in the individual mailbox) can be forwarded to other mailbox numbers (individual or com- mon). When you forward a voice message to an individual mailbox, the mailbox number is the same as the extension number .
INTERNAL MESSA GES 41 BusinessPhone - Cor dless DT310 / DT360 / DT368 DICT APHONE If you want to record and retriev e personal voice messages you can use the dictaphone. A dictaphone message is treated as a normal message. Ho w to retrieve dictaphone messages, see section “Check and store receiv ed messages ”.
MAILBO X SY STEM 42 BusinessPhone - Cor dless DT310 / DT360 / DT368 MAILBO X SYSTEM GENERAL While you are away from the office, callers can leav e messages in your individual mailbox. Y ou are also able to record y our personal greeting, see section “P ersonal greeting”.
MAILBO X SY STEM 43 BusinessPhone - Cor dless DT310 / DT360 / DT368 Retrie ve messages inter nally When you receive a special dial tone or when the message icon appears in the display . N ote: A special dial tone is also used to indicate an activated diversion.
MAILBO X SY STEM 44 BusinessPhone - Cor dless DT310 / DT360 / DT368 OUT CALL (EXTERNAL) NOTIFICA TION With this function the message system can notify you when new voice messages arrive. Y ou can specify an external number , where you will be called at a pre-pr ogrammed time or as soon as a new message arrives.
MAILBO X SY STEM 45 BusinessPhone - Cor dless DT310 / DT360 / DT368 Programming Dial N ote: Depending on the configur ation, you might be asked for your passwor d. F ollow the voice announcements Y ou can program the external notification number , the notification time and activate/deactivate the function.
MAILBO X SY STEM 46 BusinessPhone - Cor dless DT310 / DT360 / DT368 PERSONAL GREETING Depending on the type of diversion you want to activate, you can leave three differ ent personal greetings to the caller . The diversion state can be on no reply , on busy or an activa- ted individual diversion.
ABBREVIA TED NUMBERS 47 BusinessPhone - Cor dless DT310 / DT360 / DT368 ABBREVIA TED NUMBERS GENERAL By using abbr eviated numbers, you can make calls simply by pressing a few keys. F requently used external numbers are stor ed as ”common abbreviated numbers ” in the exchange.
ABBREVIA TED NUMBERS 48 BusinessPhone - Cor dless DT310 / DT360 / DT368 Program indi vidual abbreviated number Ho w to program external numbers on the keys 0 to 9.
ABBREVIA TED NUMBERS 49 BusinessPhone - Cor dless DT310 / DT360 / DT368 DIAL-BY -NAME Note: This section only applies to the DT360 and DT368 telephones. Y ou can call someone by pressing the first character(s) of a name and then scroll through the name list to search for the name and number .
ABBREVIA TED NUMBERS 50 BusinessPhone - Cor dless DT310 / DT360 / DT368 Call Name menu Y ou can also call someone by accessing the Call Name menu. Access ” C C a a l l l l N N a a m m e e ” Press to confirm The display shows the first name beginning with a “k ”.
GROUP F A CILITIES 51 BusinessPhone - Cor dless DT310 / DT360 / DT368 GROUP F A CILITIES GENERAL When you are working together in a team the follo wing group facilities can be very useful. GROUP HUNTING Y our telephone can be included in one or several hunt groups.
GROUP F A CILITIES 52 BusinessPhone - Cor dless DT310 / DT360 / DT368 T o log in to all hunt groups: Dial Press Answ er calls I t is possible to have group hunting information in the display . If you require a differ ent display layout, please contact your system administrator .
GROUP F A CILITIES 53 BusinessPhone - Cor dless DT310 / DT360 / DT368 GROUP CALL PICK-UP In a pick-up group , any member can answer any individual call to group members. Y ou answer a call to a group member by dialling a special answering number . Please ask your system administrator for the configured number .
O THER USEFUL F A CILITIES 54 BusinessPhone - Cor dless DT310 / DT360 / DT368 O THER USEFUL F A CILITIES GENERAL B y using these facilities your productivity will be increased, e.g. you can set reminders for important meetings, place the costs for external calls on separate accounts and much more.
O THER USEFUL F A CILITIES 55 BusinessPhone - Cor dless DT310 / DT360 / DT368 A CCOUNT NUMBER An account number can be entered to debit telephone costs to different accounts. Depending on the system configuration the account number has to be entered from a verified account number list (predefined) or you can invent an o wn account number .
O THER USEFUL F A CILITIES 56 BusinessPhone - Cor dless DT310 / DT360 / DT368 DOORPHONE The doorphone is used to monitor the admission to your company , i.e you can open the doorlock from your phone. Answ ering door- phone calls Press Y ou will be in speech connection with the calling par ty .
O THER USEFUL F A CILITIES 57 BusinessPhone - Cor dless DT310 / DT360 / DT368 T o deactiv ate the tandem configuration Dial to log off the secondar y telephone F or incoming calls: • The ”secondar y ” telephone cannot be called and the ”primar y ” telephone works as a normal ”stand-alone ” telephone.
O THER USEFUL F A CILITIES 58 BusinessPhone - Cor dless DT310 / DT360 / DT368 DIRECT INW ARD SY STEM ACCESS (DISA) If you are wor king externally and you have the need to make business calls, call your company and use the company PBX to build up an external call to the desired party .
O THER USEFUL F A CILITIES 59 BusinessPhone - Cor dless DT310 / DT360 / DT368 NETWORKING N etworking is the connection of several premises within a company . The connection can be set up via leased lines, public lines, Local Area N etwork (L AN) or W ide Area N etwork (W AN).
SECURITY 60 BusinessPhone - Cor dless DT310 / DT360 / DT368 SECURITY GENERAL Y ou can block your extension in order to prevent unauthorized use of your telephone, e.g. if your external calls are placed on a specific account number . BL OCK EXTENSION Dial to block y our e xtension V erification tone, your extension is blocked.
SECURITY 61 BusinessPhone - Cor dless DT310 / DT360 / DT368 SELECT P ASSWORD Y ou can use your four-digit password for blocking your phone from unauthorized use, for making external calls from any blocked extension, for entering the message system or when you are using the DISA function.
SECURITY 62 BusinessPhone - Cor dless DT310 / DT360 / DT368 BYP ASS BL OCKED EXTENSION In or der to make a call, you can temporarily bypass a blocked extension. Y ou can make one call from the extension. Bypass own e xtension Dial Dial y our passw ord Press Dial tone.
LEAST COST ROUTING 63 BusinessPhone - Cor dless DT310 / DT360 / DT368 LEAST COST ROUTING GENERAL Least Cost Routing (LCR) automatically selects the cheapest way to establish the connection to the desired external number . Please ask your system administrator if this function is installed in your system.
PHONE BOOK 64 BusinessPhone - Cor dless DT310 / DT360 / DT368 PHONE BOOK GENERAL N ote: This chapter only applies to the DT360 and DT368 telephones. Y our Cordless is equipped with a fixed phone book (a pre-programmed dir ector y for up to 1000 names) that is useful to people in your organisation.
PHONE BOOK 65 BusinessPhone - Cor dless DT310 / DT360 / DT368 WHO CALLED LIST N ote: This section only applies to the DT368 and DT360 telephones. Y our phone keeps a list of people who have called you (if supported by the network).
PHONE BOOK 66 BusinessPhone - Cor dless DT310 / DT360 / DT368 WRITE TEXT The characters that you can enter , are written above each key . U se the keypad to write text, e.g. when you are sending a text message. Below is explained ho w to write text in the Add menu.
PHONE BOOK 67 BusinessPhone - Cor dless DT310 / DT360 / DT368 Example : DT310 T o enter ü press # follow ed by 8 Key 8 has to be pressed only once her e, because the Cordless recognises invalid combinations with “ t” and “ v”.
ADJUSTMENTS 68 BusinessPhone - Cor dless DT310 / DT360 / DT368 ADJUSTMENTS GENERAL The BusinessPhone Communication Platform is equipped to set and adjust a personal volume. V OL UME CONTROL U se the volume keys to adjust the volume in the earpiece or the volume of the ringer .
INST ALLA TION 69 BusinessPhone - Cor dless DT310 / DT360 / DT368 INST ALLA TION GENERAL This chapter describes the batteries (how to connect and charge) and how to connect the clip to the back of your Cordless. B A TTERIES Y our Cordless is supplied with either a standard battery or an optional, high capacity battery .
INST ALLA TION 70 BusinessPhone - Cor dless DT310 / DT360 / DT368 Batter y description On the surface that connects to the Cordless you can see which battery you have, see the figure below .
INST ALLA TION 71 BusinessPhone - Cor dless DT310 / DT360 / DT368 Basic charger When the battery requires charging, you will hear a warning sound and the display will indicate it. U se the charger that is delivered with your Cor dless to charge the battery .
INST ALLA TION 72 BusinessPhone - Cor dless DT310 / DT360 / DT368 CONNECTING THE CLIP Connect/disconnect the clip to the back of the Cordless as shown in the figure belo w . N ote: Do not put your fingers on the display when you pr ess. Y ou can remov e the clip, but don ’t do this too often, because this may wear out the fastening.
TROUBLE SHOO TING 73 BusinessPhone - Cor dless DT310 / DT360 / DT368 TROUBLE SHOO TING GENERAL This section contains information on how to solve common operational problems, and warnings you may receiv e. TROUBLE SHOO TING Go through the follo wing lists if you encounter any problems.
TROUBLE SHOO TING 74 BusinessPhone - Cor dless DT310 / DT360 / DT368 Battery icon on Charging complete, charger still connected Disconnect the charger “PhoneBook empty ” N o names stored in the ph.
GL OSSAR Y 75 BusinessPhone - Cor dless DT310 / DT360 / DT368 GL OSSARY ABBREVIA TED NUMBER DIALLING Initiating a call to a pre-programmed number by dialling a code or pr essing a key . Short numbers can be: 1. Common, which means that all extensions can use them.
GL OSSAR Y 76 BusinessPhone - Cor dless DT310 / DT360 / DT368 MAILBO X The mailbox system controls the messages that are left for or sent by you when you ar e absent. See section ”Mailbox system ”. MESSA GE A message can be sent to any extension. This is useful when you receive the busy tone or get no answer .
USEFUL HINTS 77 BusinessPhone - Cor dless DT310 / DT360 / DT368 CONNECTIONS BETWEEN EXTERNAL LINES With your BusinessPhone PBX, y ou can establish an external call diversion or a conference with mor e than one external party or transfer an external call to another external destination (e.
INDEX 78 BusinessPhone - Cor dless DT310 / DT360 / DT368 P age Abbreviated numbers ......................................47 Access the phone book....................................64 Account number .............................................55 Adjustments .
INDEX 79 BusinessPhone - Cor dless DT310 / DT360 / DT368 P age Redial number ................................................22 Redial number from last dialled list ................22 Refer back .......................................................24 Reminder .
QUICK REFERENCE GUIDE - DT310 80 BusinessPhone - Cor dless DT310 / DT360 / DT368 ANSWER CALLS Answer: Suppress ringing: MAKE CALLS Normal calls: (Dial tone) ( I nternal or external no.) Common abbreviated number: ( Abbr eviated no.) Individual abbreviated number: ( Abbr eviated no.
P ersonal code DISA and Message check: QUICK REFERENCE CARD Company number DISA Number Message system P ersonal code DISA and Message check: Company number DISA Number Message system These cards are used for DISA and to check messages.
U ser Guide BusinessPhone Communication P latform Cordless T elephones DT310 / DT360 / DT368 Ericsson is shaping the future of M obile and Broadband Internet communications through its continuous technology leadership.
P ersonal code DISA and Message check: QUICK REFERENCE CARD Company number DISA Number Message system P ersonal code DISA and Message check: Company number DISA Number Message system These cards are used for DISA and to check messages.
U ser Guide BusinessPhone Communication P latform Cordless T elephones DT310 / DT360 / DT368 Ericsson is shaping the future of M obile and Broadband Internet communications through its continuous technology leadership.
Ein wichtiger Punkt beim Kauf des Geräts Ericsson DT360 (oder sogar vor seinem Kauf) ist das durchlesen seiner Bedienungsanleitung. Dies sollten wir wegen ein paar einfacher Gründe machen:
Wenn Sie Ericsson DT360 noch nicht gekauft haben, ist jetzt ein guter Moment, um sich mit den grundliegenden Daten des Produkts bekannt zu machen. Schauen Sie zuerst die ersten Seiten der Anleitung durch, die Sie oben finden. Dort finden Sie die wichtigsten technischen Daten für Ericsson DT360 - auf diese Weise prüfen Sie, ob das Gerät Ihren Wünschen entspricht. Wenn Sie tiefer in die Benutzeranleitung von Ericsson DT360 reinschauen, lernen Sie alle zugänglichen Produktfunktionen kennen, sowie erhalten Informationen über die Nutzung. Die Informationen, die Sie über Ericsson DT360 erhalten, werden Ihnen bestimmt bei der Kaufentscheidung helfen.
Wenn Sie aber schon Ericsson DT360 besitzen, und noch keine Gelegenheit dazu hatten, die Bedienungsanleitung zu lesen, sollten Sie es aufgrund der oben beschriebenen Gründe machen. Sie erfahren dann, ob Sie die zugänglichen Funktionen richtig genutzt haben, aber auch, ob Sie keine Fehler begangen haben, die den Nutzungszeitraum von Ericsson DT360 verkürzen könnten.
Jedoch ist die eine der wichtigsten Rollen, die eine Bedienungsanleitung für den Nutzer spielt, die Hilfe bei der Lösung von Problemen mit Ericsson DT360. Sie finden dort fast immer Troubleshooting, also die am häufigsten auftauchenden Störungen und Mängel bei Ericsson DT360 gemeinsam mit Hinweisen bezüglich der Arten ihrer Lösung. Sogar wenn es Ihnen nicht gelingen sollte das Problem alleine zu bewältigen, die Anleitung zeigt Ihnen die weitere Vorgehensweise – den Kontakt zur Kundenberatung oder dem naheliegenden Service.
