Benutzeranleitung / Produktwartung 50 des Produzenten Ericsson
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U ser´s Guide BUSINESSPHONE 250 BUSINESSPHONE 50 S tandard T elephone Economy plus T elephone ore than ed and systems e- can be N/LZTBS 102 095 R3A son Austria AG 05/1998 Printed on chlorine free paper BusinessPhone S tandard / Economy plus T elephone stems, 7297 7299 21XC_R3A 98-04-08 19.
W e try to make this documentation as user-friendly as possible. Y ou can help us make it better , by returning this telefax form with your suggested improv ements. F ax the form to Ericsson A ustria at +43-1-81 100-5437, or give us a call at +43-1-81 100-5420.
This is a part of EN/LZTBS 102 095 R3A. Subject to alteration without prior notice TELEF AX FORM Y ou can help us make this manual even better! IMPORT ANT NUMBERS IMPOR T ANT NUMBERS N umber Function .
2 BusinessPhone 250/50 - S tandard T elephone BusinessPhone 250/50 - Economyplus T elephone BusinessPhone 250/50 - S tandard T elephone BusinessPhone 250/50 - Economyplus T elephone QUICK REFERE These c QUICK REFERENCE GUIDE ANSWER CALLS Answer: or Line1 Answer on another extension: ( Call ringing extension) MAKE CALLS Normal calls: ( Extension no.
3 BusinessPhone 250 / BusinessP hone 50 Standar d T elephone / Economyplus T elephone W elcome to the User´s Guide for the S tandard and Economy plus telephones in the BusinessPhone 250 / B usinessPhone 50 system from Ericsson. It is a state-of-the-art business communications system.
T ABLE OF CONTENTS 4 BusinessPhone 250 / BusinessP hone 50 Standar d T elephone / Economyplus T elephone T ABLE OF CONTENTS 4 T able Of Contents page Description ..............................................................................5 Incoming calls .
DESCRIPTION 5 BusinessPhone 250 / BusinessP hone 50 Standar d T elephone / Economyplus T elephone A B C D 2nd Message Info T ransfer Diversion Inquiry Conference Line 2 Read & Line 1 Save/Redial ABC DEF GHI JKL MNO PQRS TUV WXYZ 1 2 3 4 4 5 6 7 8 9 10 11 12 13 15 14 16 1 Display (Standard telephone only) 2x20 characters.
DESCRIPTION 6 BusinessPhone 250 / BusinessP hone 50 Standar d T elephone / Economyplus T elephone DESCRIPTION (continued) 4 Dual-function programmable keys (A-D) S toring numbers and program functions. See section ”P rogramming”. 5 Dual-function programmable key (C) / Headset key a.
INCOMING CALLS 7 BusinessPhone 250 / BusinessP hone 50 Standar d T elephone / Economyplus T elephone INCOMING CALLS GENERAL A ringing signal and a flashing lamp indicates an incoming call.
INCOMING CALLS 8 BusinessPhone 250 / BusinessP hone 50 Standar d T elephone / Economyplus T elephone ANSWER CALLS (continued) Allow calls on line 2 If you want to receiv e calls also while speaking you first need to program ”F ree on 2nd access ” on a programmable key .
OUTGOING CALLS 9 BusinessPhone 250 / BusinessP hone 50 Standar d T elephone / Economyplus T elephone OUTGOING CALLS GENERAL Sometimes you make a call but the person isn´t available. These functions will help you in your attempts to establish contact with the called party .
OUTGOING CALLS 10 BusinessPhone 250 / BusinessP hone 50 Standar d T elephone / Economyplus T elephone SA VE EXTERNAL NUMBER When you make an external call, you can save the number in order to redial it easily .
OUTGOING CALLS 11 BusinessPhone 250 / BusinessP hone 50 Standar d T elephone / Economyplus T elephone BUSY EXTENSION Y ou call an extension and receive busy tone. Camp-on Y ou can notify a busy extension of your call by a muted ringing call (if this function is allowed).
DURING CALLS 12 BusinessPhone 250 / BusinessP hone 50 Standar d T elephone / Economyplus T elephone DURING CALLS GENERAL The BusinessPhone 250 /B usinessPhone 50 system allows you to handle calls in many different ways.
DURING CALLS 13 BusinessPhone 250 / BusinessP hone 50 Standar d T elephone / Economyplus T elephone MUTE Y ou have an ongoing conversation. Press to switch the microphones on or off When the lamp lights, the caller will not be able to hear the conversation in your room.
DURING CALLS 14 BusinessPhone 250 / BusinessP hone 50 Standar d T elephone / Economyplus T elephone TRANSFER Y ou have an ongoing internal or external conversation and you want to transfer the ongoing call. Inquiry Press Call the third party Y ou can transfer the call before answer or wait for answer .
DURING CALLS 15 BusinessPhone 250 / BusinessP hone 50 Standar d T elephone / Economyplus T elephone CONFERENCE Y ou have an ongoing conversation and you want to establish a telephone conference. Inquiry Press Call the third party 2nd Press Conference Press to establish a three party conference N ow you have established a thr ee party conference.
DURING CALLS 16 BusinessPhone 250 / BusinessP hone 50 Standar d T elephone / Economyplus T elephone COMMON HOLD Hold Press (pre-programmed) The line key lamp flashes slowly . The call can be picked up on any extension within one minute, or else it will recall on the holding extension.
CALL FORW ARDING 17 BusinessPhone 250 / BusinessP hone 50 Standar d T elephone / Economyplus T elephone CALL FORW ARDING GENERAL When you are not available to take calls or decide to answer your calls on another extension, it is useful to forward your calls to an alternate answering position.
CALL FORW ARDING 18 BusinessPhone 250 / BusinessP hone 50 Standar d T elephone / Economyplus T elephone PROGRAM FIXED DIVERSION ADDRESS If you need to program a new diversion addr ess: Dial to start p.
CALL FORW ARDING 19 BusinessPhone 250 / BusinessP hone 50 Standar d T elephone / Economyplus T elephone 2nd Press Diversion Press Special dial tone. The diversion lamp lights and remains lit. The display shows the actual follow me state. Press to finish the procedure Y ou can make outgoing calls as usual.
CALL FORW ARDING 20 BusinessPhone 250 / BusinessP hone 50 Standar d T elephone / Economyplus T elephone FOLLOW ME (continued) Cancel Follow me Follow me and individual div ersion can also be cancelled from the answering position. Dial Dial your number Press Dial tone.
INFORMA TION 21 BusinessPhone 250 / BusinessP hone 50 Standar d T elephone / Economyplus T elephone INFORMA TION GENERAL If you are not in the office for a certain period of time (e.g. meeting, vacation, lunch, illness), this feature allows y ou to inform your callers why you are absent.
INFORMA TION 22 BusinessPhone 250 / BusinessP hone 50 Standar d T elephone / Economyplus T elephone ENTER INFORMA TION (continued) Pre-defined texts F rom the table below: Enter ÓCodeÓ and Enter ÓC.
INFORMA TION 23 BusinessPhone 250 / BusinessP hone 50 Standar d T elephone / Economyplus T elephone V oice information 2nd Press Info Press and speak Press to play-back and listen to your recording Press and speak to re-record Press to activate Information active.
INFORMA TION 24 BusinessPhone 250 / BusinessP hone 50 Standar d T elephone / Economyplus T elephone ERASE INFORMA TION, SA VE INFORMA TION (continued) Use saved information When the information is switched off: 2nd Press Info Press to activate saved info The M essage/Info lamp lights.
INTERNAL MESSAGES 25 BusinessPhone 250 / BusinessP hone 50 Standar d T elephone / Economyplus T elephone INTERNAL MESSAGES GENERAL Y ou can send a call-back or a voice message when you call an extension and receive busy tone or get no answer . Y our incoming messages are indicated on your telephone by a rapidly flashing message-key .
INTERNAL MESSAGES 26 BusinessPhone 250 / BusinessP hone 50 Standar d T elephone / Economyplus T elephone RECEIVE MESSAGE The message lamp flashes rapidly . Message Press to receive a message ”Call me ” messages will call the sender automatically .
MAILBOX SYSTEM 27 BusinessPhone 250 / BusinessP hone 50 Standar d T elephone / Economyplus T elephone MAILBOX SYSTEM GENERAL While you are away from the office, callers can leave messages in your individual or in a common mailbox. Y ou are also able to recor d your personal greeting.
MAILBOX SYSTEM 28 BusinessPhone 250 / BusinessP hone 50 Standar d T elephone / Economyplus T elephone INDIVIDUAL MAILBOX SYSTEM (continued) Deactivate 2nd Press Diversion Press Retrieve messages - internally The message lamp flashes rapidly .
MAILBOX SYSTEM 29 BusinessPhone 250 / BusinessP hone 50 Standar d T elephone / Economyplus T elephone COMMON MAILBOX SYSTEM Callers are able to leave messages in the common mailbox.
MAILBOX SYSTEM 30 BusinessPhone 250 / BusinessP hone 50 Standar d T elephone / Economyplus T elephone COMMON MAILBOX SYSTEM (continued) Retrieve messages - externally T o retrieve your messages fr om .
ABBREVIA TED NUMBERS 31 BusinessPhone 250 / BusinessP hone 50 Standar d T elephone / Economyplus T elephone ABBREVIA TED NUMBERS GENERAL By using abbreviated numbers, y ou can make calls simply by pressing a few keys. F requently used external numbers are stor ed as ”common abbreviated numbers ” in the exchange.
ABBREVIA TED NUMBERS 32 BusinessPhone 250 / BusinessP hone 50 Standar d T elephone / Economyplus T elephone DIAL-BY -NAME Y ou can program and activate directory numbers (extensions and common abbreviated numbers) on the programmable keys.
ABBREVIA TED NUMBERS 33 BusinessPhone 250 / BusinessP hone 50 Standar d T elephone / Economyplus T elephone INDIVIDUAL ABBREVIA TED NUMBERS VIA A PROGRAMMABLE KEY Y ou can program and activate your most frequently used external numbers on the 2nd layer of a programmable key .
ABBREVIA TED NUMBERS 34 BusinessPhone 250 / BusinessP hone 50 Standar d T elephone / Economyplus T elephone INDIVIDUAL ABBREVIA TED NUMBERS VIA THE KEYP AD Y ou can program and activate your most frequently used external numbers via the keypad. Press and dial the abbreviated number A number between 0 and 9.
CALL METERING 35 BusinessPhone 250 / BusinessP hone 50 Standar d T elephone / Economyplus T elephone CALL METERING GENERAL N ote: This chapter only applies to the Standar d telephone. When the BusinessPhone system is pro vided with metering information from the public net, the call metering function can be used to check the costs of outgoing calls.
GROUP F ACILITIES 36 BusinessPhone 250 / BusinessP hone 50 Standar d T elephone / Economyplus T elephone GROUP F ACILITIES GENERAL When you are working together in a team the follo wing group facilities can be very useful. Y ou can page your colleagues, give them telephone attendance or pick up their incoming calls.
GROUP F ACILITIES 37 BusinessPhone 250 / BusinessP hone 50 Standar d T elephone / Economyplus T elephone SUPERVISION / TELEPHONE A TTENDANCE A function-key can also be programmed for super vision and handling calls for a group of extensions.
GROUP F ACILITIES 38 BusinessPhone 250 / BusinessP hone 50 Standar d T elephone / Economyplus T elephone GROUP HUNTING Y our telephone can be included in a hunt group, wher e all members are repr esented with one common directory number .
GROUP F ACILITIES 39 BusinessPhone 250 / BusinessP hone 50 Standar d T elephone / Economyplus T elephone LOUDSPEAKER P AGING Y ou can page all extensions in a group and give a voice message. P aging Press (pre-programmed) All extensions in a group are called.
OTHER USEFUL F ACILITIES 40 BusinessPhone 250 / BusinessP hone 50 Standar d T elephone / Economyplus T elephone OTHER USEFUL F ACILITIES GENERAL By using these facilities your productivity will be incr eased, e.
OTHER USEFUL F ACILITIES 41 BusinessPhone 250 / BusinessP hone 50 Standar d T elephone / Economyplus T elephone ACCOUNT NUMBER Y ou can place the costs for external calls on a selected account number (up to 15 digits). Enter account number before the call Dial Enter account number and press Internal dial tone.
OTHER USEFUL F ACILITIES 42 BusinessPhone 250 / BusinessP hone 50 Standar d T elephone / Economyplus T elephone INTERCOM LINE A two-way dir ect call function between two extensions, for instance in executive-secr etary communication.
OTHER USEFUL F ACILITIES 43 BusinessPhone 250 / BusinessP hone 50 Standar d T elephone / Economyplus T elephone T o deactivate the tandem configuration Slave log on/off Press (pre-programmed) or Press.
OTHER USEFUL F ACILITIES 44 BusinessPhone 250 / BusinessP hone 50 Standar d T elephone / Economyplus T elephone DIRECT INW ARD SYSTEM ACCESS (DISA) If you are wor king externally and you have the need to make business calls, call your company and use the company PBX to make an external call to the desired party .
OTHER USEFUL F ACILITIES 45 BusinessPhone 250 / BusinessP hone 50 Standar d T elephone / Economyplus T elephone DOORPHONE The doorphone is used to monitor the admission to your company , i.
SECURITY 46 BusinessPhone 250 / BusinessP hone 50 Standar d T elephone / Economyplus T elephone SECURITY GENERAL Y ou can block your extension in order to pr event unauthorized use of your telephone, e.g if your external calls are placed on a specific account number .
SECURITY 47 BusinessPhone 250 / BusinessP hone 50 Standar d T elephone / Economyplus T elephone BYP ASS BLOCKED EXTENSION In or der to make a call, you can temporarily bypass a blocked extension. Bypass own extension Dial Dial your personal code and press Dial tone.
LEAST COST ROUTING 48 BusinessPhone 250 / BusinessP hone 50 Standar d T elephone / Economyplus T elephone LEAST COST ROUTING GENERAL Least Cost Routing (LCR) automatically selects the cheapest way to establish the connection to the desired external number .
ISDN F ACILITIES 49 BusinessPhone 250 / BusinessP hone 50 Standar d T elephone / Economyplus T elephone ISDN F ACILITIES GENERAL N ote: This chapter only applies to the Standar d telephone. This chapter is only relevant when your system is connected to a digital trunk line (ISDN-trunk line).
ISDN F ACILITIES 50 BusinessPhone 250 / BusinessP hone 50 Standar d T elephone / Economyplus T elephone ANSWER AN INCOMING CALL FROM AN ISDN-LINE A ring signal and a flashing lamp indicates an incoming call, one of the following three cases will occur .
ISDN F ACILITIES 51 BusinessPhone 250 / BusinessP hone 50 Standar d T elephone / Economyplus T elephone MAKE AN EXTERNAL CALL ON AN ISDN-LINE Establish an external call in the normal way . If the called party is also connected to a digital trunk line, your public number is shown on the called party´s display .
ISDN F ACILITIES 52 BusinessPhone 250 / BusinessP hone 50 Standar d T elephone / Economyplus T elephone MALICIOUS CALL IDENTIFICA TION If you are disturbed by malicious external incoming calls, you can request a number tracing from the network pr ovider .
ISDN F ACILITIES 53 BusinessPhone 250 / BusinessP hone 50 Standar d T elephone / Economyplus T elephone ISDN CALLER LIST This function will insure that you will not miss any incoming calls, by storing unanswered ISDN calls on your telephone, e.g. if you do not answer or your telephone is busy .
ISDN F ACILITIES 54 BusinessPhone 250 / BusinessP hone 50 Standar d T elephone / Economyplus T elephone ISDN CALLER LIST (continued) Line 1 Press to call the selected number When the call is successful, the number is automatically remo ved from the caller list.
OPTIONAL EQUIPMENT 55 BusinessPhone 250 / BusinessP hone 50 Standar d T elephone / Economyplus T elephone OPTIONAL EQUIPMENT GENERAL This chapter describes optional features that can be used together with your BusinessP hone telephone.
OPTIONAL EQUIPMENT 56 BusinessPhone 250 / BusinessP hone 50 Standar d T elephone / Economyplus T elephone HEADSET The following headset functions are av ailable. N ote: T o use the headset functions your telephone has to be equipped with option unit DBY 410 02.
OPTIONAL EQUIPMENT 57 BusinessPhone 250 / BusinessP hone 50 Standar d T elephone / Economyplus T elephone Headset with group listening Press to toggle between headset with or without group listening H.
PROGRAMMING 58 BusinessPhone 250 / BusinessP hone 50 Standar d T elephone / Economyplus T elephone PROGRAMMING GENERAL If you requir e frequent use of certain functions, you may program them on the keys A-D on the telephone. When y ou want to use the function, just press the key .
PROGRAMMING 59 BusinessPhone 250 / BusinessP hone 50 Standar d T elephone / Economyplus T elephone Select ringing character Select ringing character (0-4) See section ”F unction codes and required data ”. Press the programmable key again Press to finish programming After approximately 10 seconds, the function key is active.
PROGRAMMING 60 BusinessPhone 250 / BusinessP hone 50 Standar d T elephone / Economyplus T elephone FUNCTION CODES AND REQUIRED DA T A Function Function Associated Ringing code number character Dial-by.
PROGRAMMING 61 BusinessPhone 250 / BusinessP hone 50 Standar d T elephone / Economyplus T elephone Ringing function: 0 =N o ringing. 1 =Ringing. 2 =Delayed ringing (after 10 seconds). 3 =One single ringing signal. (The signal is muted). 4 =One delayed ringing signal (after 10 seconds.
DISPLA Y INFO 62 BusinessPhone 250 / BusinessP hone 50 Standar d T elephone / Economyplus T elephone DISPLA Y INFO GENERAL N ote: This chapter only applies to the Standar d telephone. The display assist your actions on the phone with step-by- step instructions.
VISIBLE SIGNALS 63 BusinessPhone 250 / BusinessP hone 50 Standar d T elephone / Economyplus T elephone VISIBLE SIGNALS GENERAL The key lamps on your telephone indicates with different signals the traffic state of the ongoing call or function. LAMP INDICA TIONS Extinguished lamp The function is not active.
AUDIBLE ADJUSTMENTS 64 BusinessPhone 250 / BusinessP hone 50 Standar d T elephone / Economyplus T elephone AUDIBLE ADJUSTMENTS GENERAL In or der to satisfy your personal needs, the BusinessPhone 250 / BusinessPhone 50 system is equipped with many options to set and adjust a personal volume and ringing signal.
AUDIBLE ADJUSTMENTS 65 BusinessPhone 250 / BusinessP hone 50 Standar d T elephone / Economyplus T elephone Ringing volume Ñ Press Y ou will hear the selected volume (0...lowest volume, 9...highest). Y ou only have to press the last digit to select another ringing volume.
TONES AND SIGNALS 66 BusinessPhone 250 / BusinessP hone 50 Standar d T elephone / Economyplus T elephone TONES AND SIGNALS T ones are audible in the handset. Ringing signals ar e emitted from the phone. Y ou can adjust the tones and signals on your phone.
GLOSSAR Y 67 BusinessPhone 250 / BusinessP hone 50 Standar d T elephone / Economyplus T elephone GLOSSAR Y ABBREVIA TED NUMBER DIALLING Initiating a call to a pre-programmed number b y dialling a code or pressing a key . Short numbers can be: 1. Common, which means that all extensions can use them.
GLOSSAR Y 68 BusinessPhone 250 / BusinessP hone 50 Standar d T elephone / Economyplus T elephone GLOSSAR Y (continued) ISDN Integrated Services Digital N etwork. P rovides your system with supplementary services from the public net. See section ”ISDN facilities ”.
INST ALLA TION 69 BusinessPhone 250 / BusinessP hone 50 Standar d T elephone / Economyplus T elephone INST ALL ST AND 3 4 4 2 1 1 Cable to handset 2 Cable to exchange 3 Space for personal number direc.
INST ALLA TION 70 BusinessPhone 250 / BusinessP hone 50 Standar d T elephone / Economyplus T elephone PLACING THE TELEPHONE • Do not place your telephone on sensitive surfaces. U se a non-slippery pad to protect your furniture from possible damage. • Do not place your telephone near sources of extr eme heat, e.
USEFUL HINTS 71 BusinessPhone 250 / BusinessP hone 50 Standar d T elephone / Economyplus T elephone CONNECTIONS BETWEEN EXTERNAL LINES With your BusinessP hone PBX, you can establish an external call diversion or a conference with more than one external party or transfer an external call too another external destination (e.
INDEX 72 BusinessPhone 250 / BusinessP hone 50 Standar d T elephone / Economyplus T elephone P age Abbreviated numbers ......................................31 Absent information .........................................21 Account number .............
INDEX 73 BusinessPhone 250 / BusinessP hone 50 Standar d T elephone / Economyplus T elephone P age Install cables ...................................................69 Install stand ....................................................69 Installation .
2 BusinessPhone 250/50 - S tandard T elephone BusinessPhone 250/50 - Economyplus T elephone BusinessPhone 250/50 - S tandard T elephone BusinessPhone 250/50 - Economyplus T elephone QUICK REFERE These c QUICK REFERENCE GUIDE ANSWER CALLS Answer: or Line1 Answer on another extension: ( Call ringing extension) MAKE CALLS Normal calls: ( Extension no.
Communication is our business Ericsson´s 100,000 employees ar e active in more than 130 countries. Their combined expertise in fixed and mobile networks, mobile phones and infocom systems makes Ericsson a world-leading supplier in tele- communications.
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