Benutzeranleitung / Produktwartung SC1430 des Produzenten Dell
Zur Seite of 160
www .dell.com | support.dell.com Dell™ PowerEdge™ SC 1430 Sy stems Hardware Owner’ s Manual book.book Page 1 Monday, June 5, 2006 1:51 PM.
Notes, Notices, and Cautions NOTE: A NOTE indicates important i nformation that helps you make better use of your computer . NOTICE: A NOTICE indicates either potential da mage to hardware or loss of da ta and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for propert y damage, personal injury , or death.
Contents 3 Contents 1 About Y our Sy stem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Other Information Y ou May Need . . . . . . . . . . . . . . . . . . . . . . . . . 9 Accessing Sy stem Featur es During Startup . . . . . . . . . . . .
4 Contents 3 Installing Sy stem Components . . . . . . . . . . . . . . . . . . . . 41 Recommended T ools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Inside the Sy stem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents 5 Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 General Memory Module Installation Guidelines . . . . . . . . . . . . . 77 Non-Optimal Memory Configurations . . . . . . . . . . . . . . . . . . . 77 Installing Memory Modules .
6 Contents Checking the Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 T roubleshooting IRQ Assignment Conflicts . . . . . . . . . . . . . . . . . 96 T roubleshooting External Connections . . . . . . . . . . . . . . . . . . . 96 T roubleshooting the V ideo Subsy stem .
Contents 7 Using the Custom T est Options . . . . . . . . . . . . . . . . . . . . . . . . 114 Selecting Devices for T esting . . . . . . . . . . . . . . . . . . . . . . . 115 Selecting Diagnostics Options . . . . . . . . . . . . . . . . . . . . . . 115 Viewing Information and Results .
8 Contents book.book Page 8 Monday, June 5, 2006 1:51 PM.
About Y our Sy stem 9 About Y our Sy stem This section describes the physical, firmware, and softwar e interface features that provide and ensure the essential functioning of your system. The ph ysical connectors on your system’s front and back panels provide convenient connectivity and system expansion capability .
10 About Y our Sy stem • Release notes or r eadme files may be included to provide last-minute updates to the system or documentation or advanced technical refer enc e material intended for experienced users or technicians.
About Y our Sy stem 11 Front-Panel Features and Indicators F igure 1-1 shows the controls, indicators, and connector s located on the system's front panel. T able 1-2 provides component descriptions. Figure 1-1. Front-Panel Features and Indicators 1 2 3 4 6 7 8 9 5 T able 1-2.
12 About Y our Sy stem 5 USB connectors (2) Connects USB 2. 0-compliant devices to the system. 6 power button The power button controls the DC power supply output to the system.
About Y our Sy stem 13 Back-Panel Features and Indicators F igure 1-2 shows the connectors located on the system's back panel. Figure 1-2. Back-Panel Features Connecting External Devices When con.
14 About Y our Sy stem • Always attach an external device while your system and the device ar e turned off. Next, turn on any external devices befor e turning on the system ( unless the documentation for the device specifies otherwise).
About Y our Sy stem 15 Diagnostics Indicator Codes The four diagnostic indicator lights on the system fr ont panel display error codes during system startup. T able 1-4 lists the causes and corr ec tive actions associated with these codes and the power light status before system POST .
16 About Y our Sy stem (blinking) off A processor mismatch exists. See "T roubleshooting the Microprocessors" on page 110. T able 1-4. Diagnostic Indicator Codes Before POST (continued) Code Power Light Causes Corrective Action T able 1-5.
About Y our Sy stem 17 Sy stem Messages System messages appear on the screen to notify you of a possible problem with t he system. T able 1-6 lists the system messages that can occur and the probab le cause and corrective action for each message.
18 About Y our Sy stem Alert! Cable not detected in INTRUDER connector. The chassis intrusion switch is not connected to the system board. V erify that the chassis intrusion switch cable is firmly seated in the INTRUDER connector on the system board. See "Installing the Chassis Intrusion Switch" on page 87.
About Y our Sy stem 19 Alert! Processor thermal probe failure detected. The processor thermal probe has failed. See "Getting Help" on page 123. BIOS Update Attempt Failed! Remote BIOS update attempt failed. R etry the BIOS update. If problem persists, see "Getting Help" on page 123.
20 About Y our Sy stem Diskette drive n seek failure Incorrect configuration settings in the System Setup program. Run the System Setup program to correct the settings. See "Using the System Setup P rogram" on page 27. F aulty or improperly installed diskette drive.
About Y our Sy stem 21 General failure The operating system is unable to carry out the command. This message is usually followed by specific information. Note the information and take the appropriate action to resolve the problem. IDE primary drive n not found IDE cables are not p r operly seated, or drive missing.
22 About Y our Sy stem No boot device available F aulty or missing optical/diskette drive subsystem, har d drive, or hard- drive subsystem, or no boot disk in drive A.
About Y our Sy stem 23 PCI BIOS failed to install PCI device BIOS (Option ROM) checksum failure is detected during shadowing. Loose cables to expansion card(s); faulty or improperly installed exp an si on ca rd. Reseat the expansion car ds. Ensure that all appropriate cables are secur ely connected to the expansion car ds.
24 About Y our Sy stem The amount of system memory has changed Memory has been added or removed or a memory module may be faulty . If memory has been added or removed, this message is informative and can be ignored.
About Y our Sy stem 25 W arning Messages A warning message alerts you to a po ssible problem and prompts you to respond befor e the system continues a task. F or example, before you format a disk ette, a message will warn you that you may lose all data on the diskette.
26 About Y our Sy stem book.book Page 26 Mond ay, June 5, 2006 1:51 PM.
Using the Sy stem Setup Program 27 Using the Sy stem Setup Program After you set up your system, run the System Setup program to familiarize yourself with your system configuration and optional settings.
28 Using the Sy stem Setup Program Using the Sy stem Setup Program T able 2-1 lists the k eys that you use to view or ch ange information on the System Setup program screens and to exit the program. NOTE: For most of the options, any changes that you make are recorded but do not take effect until you restart the sy stem.
Using the Sy stem Setup Program 29 Figure 2-1. Main Sy stem Setup Program Screen T able 2-2 lists the options and desc riptions for the information fields that appear on the main System Setup program screen. NOTE: The options for the Sy stem Setup program change base d on the sy stem configuration.
30 Using the Sy stem Setup Program CPU Information Displays information related to mic roprocessors (speed, cache size, and so on). Enable or disable Hyper - Threading techn ology , if supported, by changing the setting of the Logical Processor option.
Using the Sy stem Setup Program 31 CPU Information Screens T able 2-3 lists the options and descriptions for the information fields that appear on the CPU Information screen. T able 2-3. CPU Information Screen Option Description 64-bit T echnology Specifies if the instal led processor(s) support Intel 64-bit extensions.
32 Using the Sy stem Setup Program Integrated Devices Screen T able 2-4 lists the options and descriptions for the information fields that appear on the Integrated Devices screen. T able 2-4. Integrated Devices Screen Options Option Description Embedded SA T A ( Off default) Allows the integrated SA T A controller to be set to Off or AT A M o d e .
Using the Sy stem Setup Program 33 Sy stem Security Screen T able 2-5 lists the options and descriptions for the information fields that appear on the System Security screen.
34 Using the Sy stem Setup Program Sy stem Event Log The system event log recor ds events that have been detected on your system. If you experience problems with your system, you should chec k the system event log (see T able 2-2) for information to assist in troubleshooting.
Using the Sy stem Setup Program 35 Sy stem and Setup Password Features NOTICE: The password features provide a basic level of security for the data on your sy stem. If your data requires more security , use additio nal forms of protection, such as data encryption programs.
36 Using the Sy stem Setup Program T o change or delete an existing passwor d, you must know the password. See "D eleting or Changing an Existing System P asswor d" on page 37.
Using the Sy stem Setup Program 37 6 Either reboot your system now fo r your passwor d protection to ta ke effect or continue working. NOTE: Password protection does not take effect until you reboot the sy stem.
38 Using the Sy stem Setup Program 4 When prompted, type the system password. 5 Confirm that Not Enabled is displayed for the System P assword option. If Not Enabled is displayed for the System P assw ord option, the system password has been deleted.
Using the Sy stem Setup Program 39 Deleting or Changing an Existing Setup Password 1 Enter the System Setup program and select the System Security option. 2 Highlight the Setup P assword option, press <Enter> to access the setup passwor d window , and press <Enter> twice to clear the existing setup passwor d.
40 Using the Sy stem Setup Program book.book Page 40 Mond ay, June 5, 2006 1:51 PM.
Installing Sy stem Components 41 Installing Sy stem Components This section describes how to ins tall the following system components: • F ront drive bezel • Hard drives • Diskette drive • Opt.
42 Installing Sy stem Components Inside the Sy stem In F igure 3-1, the system cover is opened to provide an interior view of the system. Figure 3-1. Inside the Sy stem The system board can accommodate two processors, fi ve e xpansion cards, and four memory modules.
Installing Sy stem Components 43 Opening the Sy stem CAUTION: Only trained service technicians are authorized to remove the sy stem cover and access any of the components inside the sy st em.
44 Installing Sy stem Components Figure 3-2. Opening and Closing the Sy stem Rotatable Hard-Drive Carrier Rotating the Hard-Drive Carrier Out of the Sy stem CAUTION: Only trained service technicians ar e authorized to remove the sy st em cover and access any of the components inside the sy st em.
Installing Sy stem Components 45 Figure 3-3. Rotatable Hard-Drive Carrier Retention Mechanism 5 P ress down against the card r etention mechanism until it clicks into place, locked against the hard- drive carrier . 6 Grasp the handle on the hard-drive carrier and rotate the carrier out of the chassis.
46 Installing Sy stem Components Figure 3-4. Rotating the Hard-Drive Carrier Out of and Into the Sy stem Rotating the Hard-Drive Carrier Into the Sy stem 1 Grasp the handle on the hard-drive carrier and rotate the carrier back into the chassis until the metal tabs on each side of the carrier are se ated, securing the carrier .
Installing Sy stem Components 47 4 Carefully tilt the front drive bezel away from the chassis and lift it out as shown in F igur e 3-5. 5 T o replace the front drive bezel, r everse th e steps above and snap the bezel into place.
48 Installing Sy stem Components Figure 3-6. Removing and Replacin g the Front Drive Bezel Insert Hard Drives NOTE: The sy stem’ s drive configuration must consist of all SA T A hard drives or all SAS hard drives. Hard Drive Installation Guidelines Up to four hard drives ar e support ed in internal drive bays.
Installing Sy stem Components 49 Removing a Hard Drive from the Rotatable Carrier CAUTION: Only trained service technicians ar e authorized to remove the sy st em cover and access any of the components inside the sy st em.
50 Installing Sy stem Components NOTE: If you do not intend to replace the drive, it is highly recommended that you remove the drive from the guide bracket (see Figure 3-8) and insert the empty gui de bracket back into the driv e bay . This eliminates the likelihood that the empty bracke t will be misplaced or improp erly stored while not in use.
Installing Sy stem Components 51 Figure 3-8. Installing a Hard Drive in a Drive Bracket NOTICE: SAS drives and SA T A drives cannot be mixed in the sy stem. The drives mu st be either all SA T A or all SAS hard drives. 8 Slide the hard drive into the har d-drive bay until it clicks securely into place.
52 Installing Sy stem Components Figure 3-9. Cabling a SA T A Hard Drive in a One- or T wo-Drive Configuration 1 integrated SA T A connector 2 SA T A d ata cable 3 hard-drive power cable 2 3 1 book.
Installing Sy stem Components 53 Figure 3-10. Cabling a Hard Drive in the Drive Ca rrier (SAS or More Than T wo SA T A Drives) 10 Ensure that all connectors ar e pr operly cabled and firmly seated. Ensure that the SAS cable is connected to the b lue primary connector if the SAS controller car d has two connectors.
54 Installing Sy stem Components 13 Reconnect the system to the electrical outlet, a nd turn on the system and attached peripherals. See the documentation that came with the drive for instructions on installing any software r equired for drive operation.
Installing Sy stem Components 55 Figure 3-11. Removing and Ins talling a Third Hard Drive NOTICE: If metal shields are present in your sy stem configura tion, they must be installed at all times while your sy stem is in use or your sy stem may not function properly.
56 Installing Sy stem Components NOTE: Four mounting screws are re quired to install an option al third hard drive. If you purchase an upgrade from Dell, these screws ar e included in the kit. 1 If you are installing a new drive, unpack the drive and pr epare it for installation.
Installing Sy stem Components 57 Figure 3-12. Cabling a Third or Fourth Hard Drive NOTICE: If metal shields are present in your sy stem configura tion, they must be installed at all times while your sy stem is in use or your sy stem may not function properly.
58 Installing Sy stem Components b P ush the vented metal insert until it clicks into place and its metal tabs rest flush against the chassis surface. 14 Reinstall the front drive bezel. See "Removing and Replacing the F ront Drive Bezel" on page 46.
Installing Sy stem Components 59 Figure 3-13. Removing and Ins talling a Fourth Hard Drive NOTICE: If metal shields are present, they must be installed at all times while your sy stem is in use or your sy stem may not function properly . 9 If you are not installing another drive in the bay , install the 5.
60 Installing Sy stem Components NOTICE: If the fan cable from the optiona l hard-drive carrier is not correctly connec ted to the F AN_HDD connector on the sy stem bo ard and detected by the sy s tem BIOS, premature drive fa ilure can occur .
Installing Sy stem Components 61 Figure 3-14. Installing a Fourth Hard Dr ive in the Optional Hard-Drive Carrier 11 Carefully insert the drive carrier into the lower 5.
62 Installing Sy stem Components Figure 3-15. Connecting the Cooling Fan for an Optional Fourth Hard Drive 15 Check all cable connections, and fold cables out of the way to allow for airf low between the fan and cooling vents. 16 Reinstall the front drive bezel.
Installing Sy stem Components 63 23 P artition and logically format your driv e befor e you proceed to the next step. See the documentation for your op erating system for instructions. 24 (Optional) T est the hard drive. See "R unning th e System Diagnostics" on page 113 for instructions.
64 Installing Sy stem Components Figure 3-16. Removing or In stalling a Diskette Drive 7 If the drive is being permanently removed, insta ll a front drive bezel insert. See "Removing and Replacing the F ront Drive Bezel Insert" on page 47. 8 Replace the front drive bezel.
Installing Sy stem Components 65 3 Unpack the replacement disk ette driv e, and prepare it for installation. 4 Check the documentation for the drive to veri fy that it is configured for your system. 5 Attach the four shoulder screws to the drive as shown in F igur e 3-17.
66 Installing Sy stem Components Optical and T ape Drives Only an optical drive can be installed in the upper 5 .25-inch drive bay . Either an optical or a tape drive can be installed in the lower 5.25-inch drive bay , unles s it is occupied by an optional thir d hard drive.
Installing Sy stem Components 67 Figure 3-18. Removing and Installing an Optical or T ape Drive NOTICE: If metal shields are present, they must be installed at all times while your sy stem is in use or your sy stem may not function properly . 6 If you are not installing another drive in the bay , install the 5.
68 Installing Sy stem Components Installing an Optical or T ape Drive CAUTION: Only trained service technicians ar e authorized to remove the sy st em cover and access any of the components inside the sy st em.
Installing Sy stem Components 69 4 Open the system. See "Opening the System" on page 43. 5 Remove the front drive bezel. See "Removing and Replacing the F ront Drive Bezel" on page 46. 6 If necessary , r e move the drive bezel insert from th e empty drive bay .
70 Installing Sy stem Components Expansion Cards Installing an Expansion Card CAUTION: Only trained service technicians ar e authorized to remove the sy st em cover and access any of the components inside the sy st em.
Installing Sy stem Components 71 Figure 3-20. Removing and Installing an Expansion Card 5 If you are installing a new car d, remove the filler bracket.
72 Installing Sy stem Components NOTICE: Do not route card cables ov er or behind the cards. Cables routed over the cards can prevent the sy stem cover from closing properly or cause damage to the equipment. 9 Connect any cables that should be attached to the card.
Installing Sy stem Components 73 on the system board (see F igur e 6-2 for the connector l ocation). If your expansion car d has two interface connectors, connect the data cable to the primary con troller interface connector . See "Hard Drives" on page 48 for information ab out connecting hard drives.
74 Installing Sy stem Components Figure 3-21. Installing and Removing the Heat Sink 11 P u ll the socket-r elease lever 90 degrees upward until th e processor shield is r eleased from the socket. See F igure 3-22 . 12 Rotate the processor shield upward and out of the way .
Installing Sy stem Components 75 Figure 3-22. Installing and Removing a Processor 13 Lift the processor out of the socket and leave the r e lease lever up so that th e socket is r eady for the new processor . NOTICE: Be careful not to bend any of the pi ns on the ZIF socket when removing the processor .
76 Installing Sy stem Components c W hen the processor is fully seated in the socket, rotate the socket r elease lever back down until it snaps into place, securing the processor . See F igure 3-22. d Close the processor shield. See F igure 3-22. 4 Install the heat sink.
Installing Sy stem Components 77 General Memory Module Installation Guidelines T o ensure optimal performance of your system, observ e the following guidelines when configuring your system memory . • Use only quali fied FBDs. FBDs can be either s ingle-ranked or d ual-ranked .
78 Installing Sy stem Components Figure 3-23. Installing and Removing a Memory Module 6 Align the memory module's edge conn ector with the alignment key on the memory module sock et, and insert the memory module in the socket.
Installing Sy stem Components 79 14 R un the system memory test in the system diagnostics. See "R unning the System Diagnostics" on page 113 . Removing Memory Modules CAUTION: Only trained service technicians ar e authorized to remove the sy st em cover and access any of the components inside the sy stem.
80 Installing Sy stem Components 5 Remove the system battery . NOTICE: T o avoid damage to the battery con nector , you must firmly support th e connector while installing or removing a battery . a S upport the battery connector by pressing down f irmly on the positive side of the connector .
Installing Sy stem Components 81 Power Supply Removing the Power Supply CAUTION: Only trained service technicians ar e authorized to remove the sy st em cover and access any of the components inside the sy st em.
82 Installing Sy stem Components Figure 3-25. Removin g the Power Supply Installing the Power Supply 1 P repare the new power supply for installation. 2 Align the power supply mounting holes with the mounting holes on the back panel.
Installing Sy stem Components 83 Replacing the Cooling Fans The system incorporates thr ee cooling fans, and a fourth fan is included with the optional fourth hard- drive carrier . The card fan and front fan must be re moved to access certa in other system components.
84 Installing Sy stem Components Figure 3-26. Removing an d Installing the Card Fan 7 Disconnect the front fan cable from the F AN_ FRONT connector on the system board. See F igure 6-2 . 8 Remove the cables from the channel at the bottom of the front fan assembly .
Installing Sy stem Components 85 Figure 3-27. Removing an d Installing the Front Fan Replacing the Memory Fan CAUTION: Only trained service technicians ar e authorized to remove the sy st em cover and access any of the components inside the sy st em.
86 Installing Sy stem Components 8 Reinstall the hard drive. See "Installing a Har d Drive in the Rotatable Carrier" on page 50. 9 Connect the card fan cable from the F AN_ MEM connector on the system board. See F igure 6-2 . 10 Rotate the hard-drive carrier back into the system.
Installing Sy stem Components 87 Figure 3-28. Removing and Installing the Chassis Intrusion Switch Installing the Chassis Intrusion Switch 1 Align the chassis intrusion switch with th e securing bracket notch. See F igur e 3-28. 2 Slide the switch into the securing bracket notch.
88 Installing Sy stem Components 3 Rotate the hard-drive carrier out of the system. See "Rotating the Hard-Drive Carrier Out of the System" on page 44 . 4 Remove the card and front fans. See "Repla cing the Car d and F ront F ans" on page 83.
Installing Sy stem Components 89 4 Reinstall the processor heat sink and shroud asse mbly . See "Replacing the P rocessor" on page 75. 5 Rotate the hard-drive carrier back into the system. See "Rotating the Hard-Drive Carrier Into the System" on page 46 .
90 Installing Sy stem Components Figure 3-30. Removing and Installing the Front I/O-Panel Replacing the F ront I/O Panel CAUTION: Only trained service technicians ar e authorized to remove the sy st em cover and access any of the components inside the sy st em.
Installing Sy stem Components 91 d Place the I/O panel board on the mounting brack et, routing the thermal diode cable under the board, and slide the boar d to the side to engage the hooks in the mounting bracket slots. e Reinstall the screw connecting the I/O panel boar d to the mounting bracket.
92 Installing Sy stem Components 6 Disconnect the following cables from the system board. See F igur e 6-2. • T wo power-supply cables from th e POWER1 and POWER2 connectors • If applicable, diskette data cable from the DSK T connector • I/O panel cable from the FRONT P ANEL connector • 5.
Installing Sy stem Components 93 Figure 3-31. Sy stem B oard Mounting Points 11 Carefully route any loose cables away from the edges of the system boar d. 12 Gently slide the system board towar d the front of the system, then lift the system board up and out of the chassis.
94 Installing Sy stem Components 6 Install the expansion car ds and connect any cables. See "Installing an Expansion Card" on page 70. 7 Connect the cables that you removed in "Removin g the System Boar d" on page 91. See F igure 6-2.
T roubleshooting Y our Sy stem 95 T roubleshooting Y our Sy stem Safety First—For Y ou and Y our Sy stem T o perform certain procedures in this document, you must r emove the system cover and work inside the system.
96 T roubleshooting Y our Sy stem T roubleshooting IRQ Assignment Conflicts Most PCI devices can share an IRQ with another de vice, but they cannot use an IRQ simultaneously . T o avoid this type of conflict, see the documentation for each PCI de vice for specific IR Q requirements.
T roubleshooting Y our Sy stem 97 Action 1 Check the system and power co nnections to the monitor . 2 Determine whether the system has an expans ion car d with a video output connector .
98 T roubleshooting Y our Sy stem T roubleshooting the Mouse Problem • System message indicates a problem with the mouse. • Mouse is not functioning properly . Action 1 R un the appropriate online diagnostic test. Se e "Using Dell P owerEdge Diagnostics" on page 113.
T roubleshooting Y our Sy stem 99 T roubleshooting a Serial I/O Device Problem • Device connected to the serial port is not operating properly . Action 1 T urn off the system and any peripheral devices connected to the serial port. 2 Swap the serial interface cable with a working cab le, and turn on the system and the serial device.
100 T roubleshooting Y our Sy stem T roubleshooting a NIC Problem • NIC cannot communicate with network. Action 1 R un the appropriate online diagnostic test. Se e "Using Dell P owerEdge Diagnostics" on page 113. 2 Check the appropriate indicator on the NIC connector .
T roubleshooting Y our Sy stem 101 4 Let the system dry thoroughly for at least 24 hours. 5 Close the system. See "Closing the System" on page 43. 6 Reconnect the system to the electrical outlet, a nd turn on the system and attached peripherals.
102 T roubleshooting Y our Sy stem T roubleshooting the Sy stem Battery Problem • System message indicates a problem with the battery . • System Setup program loses system configuration information.
T roubleshooting Y our Sy stem 103 T roubleshooting a Fan Problem • Systems management software or BIOS issues a fan-related error message. Action CAUTION: Only trained service technicians ar e authorized to remove the sy st em cover and access any of the components inside the sy st em.
104 T roubleshooting Y our Sy stem Action CAUTION: Only trained service technicians ar e authorized to remove the sy st em cover and access any of the components inside the sy st em.
T roubleshooting Y our Sy stem 105 d Swap the memory module in socket 1 with anoth er of the same capacity . See "Installing Memory Modules" on page 77. e Rotate the hard-drive carrier back into the system. See "Rotating the Hard-Drive Carrier Into the System" on page 46 .
106 T roubleshooting Y our Sy stem 10 T urn off the system and attached peripherals, and di sconnect the system from its electrical outlet. 11 Open the system. See "Opening the System" on page 43. 12 Remove all expansion car ds installed in the syste m.
T roubleshooting Y our Sy stem 107 4 T urn off the system and attached peripherals, and di sconnect the system from the electrical outlet. 5 Open the system. See "Opening the System" on page 43. 6 Ensure that the interface cable is secur ely conne cted to the optical drive and to the controller .
108 T roubleshooting Y our Sy stem b Open the system. See "Opening the System" on page 43. c Rotate the hard-drive carrier out of the system.
T roubleshooting Y our Sy stem 109 4 Check the configuration settings, make any ne cessary corr ections, and restart the system. If the problem is not resolved, continue to the ne xt step. 5 T urn off the system and attached peripherals, and di sconnect the system from its electrical outlet.
110 T roubleshooting Y our Sy stem 6 Reconnect the system to the electrical outlet, a nd turn on the system and attached peripherals. If the problem persists, go to the next step. 7 T urn off the system and attached peripherals, and di sconnect the system from the electrical outlet.
T roubleshooting Y our Sy stem 111 5 Visually inspect to ensur e that each processor and heat sink are properly installed. See "Replacing the P rocessor" on page 75. 6 Rotate the hard-drive carrier back into the system. See "Rotating the Hard-Drive Carrier Into the System" on page 46 .
112 T roubleshooting Y our Sy stem book.book Page 1 12 Monday, June 5, 2006 1:51 PM.
Running the Sy stem Diagnostics 113 Running the Sy stem Diagnostics If you experience a problem with your system, run th e diagnostics befor e calling for technical assistance. The purpose of the diagnostics is to test your syst em's hardwar e without requiring additional equipment or risking data loss.
114 Running the Sy stem Diagnostics When to Use the Sy stem Diagnostics If a major component or device in the system does not operate properly , component failur e may be indicated.
Running the Sy stem Diagnostics 115 Selecting Devices for T esting The left side of the Customize window lists devices that can be tested. Devices are grouped by device type or by module, depending on the option you select. Click the (+) next to a device or module to view its components.
116 Running the Sy stem Diagnostics book.book Page 1 16 Monday, June 5, 2006 1:51 PM.
Jumpers and Connectors 117 Jumpers and Connectors This section provides specific information abou t the system jumpers and describes the connectors on the various boards in the system. Sy stem Board Jumpers CAUTION: Only trained service tec hnicians are authorized to remove the sy stem cover and access any of the components inside the sy stem.
118 Jumpers and Connectors Figure 6-1. Sy stem Board Jumpers Clearing CMOS Settings CAUTION: Only trained service technicians ar e authorized to remove the sy st em cover and access any of the components inside the sy st em.
Jumpers and Connectors 119 4 Place the jumper plug on the R TCRST jumper and wait approximately 5 seconds. 5 Remove the jumper plug from the R TCRST jumper and r eplace it on the PSWD jumper . 6 Close the system. See "Closing the System" on page 43.
120 Jumpers and Connectors Sy stem Board Connectors CAUTION: Only trained service technicians ar e authorized to remove the sy st em cover and access any of the components inside the sy stem.
Jumpers and Connectors 121 T able 6-2. Sy stem Board Connectors Item Connector Description 1 CPU_0 primary processor connector 2 CPU_1 secondary processor connector 3 F AN_FRONT front fan connector 4 .
122 Jumpers and Connectors Disabling a Forgotten Password The password jumper on the system boar d enables the sy stem password featur es or disables them and clears any password(s) curr ently in use. CAUTION: Only trained service technicians ar e authorized to remove the sy st em cover and access any of the components inside the sy stem.
Getting Help 123 Getting Help Obtaining Assistance 1 Complete the procedures in "T roubleshooting Y our System" on page 95. 2 R u n the system diagnostics and recor d any information provided. 3 Make a copy of the Diagnostics Checklist (see "Dia gnostics Checklist" on page 127), and fill it out.
124 Getting Help www .dell.com/la (Latin American countries) www .dell.ca (Canada only) • Anonymous file transfer protocol (FTP) ftp.dell.com/ Log in as user:anonymous , and use your e-mail address as your passwor d. • Electronic Support Service support@us.
Getting Help 125 Dell Enterprise T raining and Certification Dell Enterprise T raining and Certification is available; see www .dell.com/training for mor e information.
126 Getting Help Remember to fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 127). If possible, turn on your system before you call Dell for technical assistance and call from a telephone at or near the computer .
Getting Help 127 Diagnostics Checklist Name: Date: Address: Phone number: Service T ag (bar code on the back of the computer): Express Servi ce Code: Return Material Authorization Number ( if provided.
128 Getting Help Contacting Dell T o contact Dell electronically , you can access the following websites: • www .dell.com • support.dell.com (support) F or specific web addresses for yo ur country , find the appropriate co untry section in the table below .
Getting Help 129 Aruba W ebsite: www .dell.com.aw E-mail: la-techsupport@dell.com General Support toll-free: 800-1578 Australi a (Sydney) International Access Code: 0011 Country Code: 61 City Code: 2 W ebsite: support.ap.dell.com E-mail: support.ap.dell.
130 Getting Help Belgium (Brussels) International Access Code: 00 Country Code: 32 City Code: 2 We b s i t e : support.euro .dell.com T ech Support for XPS 02 481 92 96 T ech Support for all other Del.
Getting Help 131 Canada (North Y ork, Ontario) International Access Code: 011 Online Order Status: www .dell.ca/ostatus AutoT ech (automated Hardwar e and W arranty Support) toll-free: 1-800-247-9362 Customer Service (Home Sales/Small Business) toll-free: 1-800-847-4096 Customer Service (med.
132 Getting Help China (Xiamen) Country Code: 86 City Code: 592 T echnical Support website: support.dell.com.cn T echnical Support E-mail: cn_support@dell.
Getting Help 133 Costa Rica W ebsite: www .dell.com/cr E-mail: la-techsupport@dell.com General Support 0800-012-0231 Czech Republic (P rague) International Access Code: 00 Country Code: 420 W ebsite: support.
134 Getting Help El Salvador We b s i t e : www .dell.com/ec E-mail: la-techsupport@dell.com General Support 800-6132 F inland (Helsinki) International Access Code: 990 Country Code: 358 City Code: 9 We b s i t e : support.euro .dell.com E-mail: fi_support@dell.
Getting Help 135 Germany (F rankfurt) International Access Code: 00 Country Code: 49 City Code: 69 W ebsite: support.euro.dell.com E-mail: tech_support_central_europe@dell.
136 Getting Help Hong Kong International Access Code: 001 Country Code: 852 W ebsite: support.ap.dell.com T echnical Support E-mail: HK_support@Dell.com T echnical Support (Dimension and Inspiron) 296.
Getting Help 137 Ireland (Cherrywood) International Access Code: 00 Country Code: 353 City Code: 1 W ebsite: support.euro.dell.com E-mail: dell_direct_support@dell.
138 Getting Help Jamaica E-mail: la-techsupport@dell.com General Support (dial from within Jamaica only) 1-800-440-9205 Japan (Kawasaki) International Access Code: 001 Country Code: 81 City Code: 44 We b s i t e : support.
Getting Help 139 Korea (Seoul) International Access Code: 001 Country Code: 82 City Code: 2 E-mail: krsupport@dell.com Support toll-free: 080-200-3800 Support (Dimension, PDA, Electronics and Accessor.
140 Getting Help Malaysia (P enang) International Access Code: 00 Country Code: 60 City Code: 4 We b s i t e : support.ap.dell.com T echnical Support (Dell Pr ecision, OptiPlex, and Latitude) toll-fre.
Getting Help 141 Netherlands (Amsterdam) International Access Code: 00 Country Code: 31 City Code: 20 W ebsite: support.euro.dell.com T echnical Support for XPS 020 674 45 94 T echnical Support for a .
142 Getting Help P oland (W arsaw) International Access Code: 011 Country Code: 48 City Code: 22 We b s i t e : support.euro .dell.com E-mail: pl_support_tech@dell.
Getting Help 143 Singapore (Singapore) International Access Code: 005 Country Code: 65 NOTE: The phone numbers in th is section should be called from within Singap ore or Mala y sia only .
144 Getting Help Spain (Madrid) International Access Code: 00 Country Code: 34 City Code: 91 We b s i t e : support.euro .dell.com Home and Small Business T echnical Support 902 100 130 Customer Care .
Getting Help 145 Ta i w a n International Access Code: 002 Country Code: 886 W ebsite: support.ap.dell.com E-mail: ap_support@dell.com T echnical Support (OptiPlex, Latitude, Inspiron, Dimension, and .
146 Getting Help U.K. (Bracknell) International Access Code: 00 Country Code: 44 City Code: 1344 We b s i t e : support.euro .dell.com E-mail: dell_direct_support@dell.
Getting Help 147 U.S.A. (Austin, T exas) International Access Code: 011 Country Code: 1 Automated Or der-Status Service toll-free: 1-800-433-9014 AutoT ech (portable and desktop computers) toll-free: .
148 Getting Help U.S. V irgin Islands E-mail: la-techsupport@dell.com General Support 1-877-702-4288 V enezuela We b s i t e : www .dell.com/ve E-mail: la-techsupport@dell.
Glossary 149 Glossary This section defines or identifies technical terms, abbreviations, and acronyms used in your system documents. A — Ampere(s). AC — Alternating current. ACP I — Advanced Configuration and P ower Interface. A standard interface for enabling the operating system to direct configuration and power management.
150 Glossary cm — Centimeter(s). cmos — Complementary metal-oxide semiconductor . component — As they relate to DMI, components include operating systems, computer systems, e xpansion cards, and peripherals that ar e compatible with DMI. Each component is made up of groups and attributes that are defined as r elevant to that component.
Glossary 151 expansion-card connector — A connector on the system board or riser boar d for plug ging in an expansion car d. F — F ahrenheit. FAT — File allocation table. The file system structur e used by MS-DOS to organize and k eep track of file storage.
152 Glossary KBps — Kilobyte(s) per second. key combination — A command requiring you to pr ess multiple keys at the same time (for e xample, <Ctrl><Alt><Del>). kg — Kilogram(s); 1000 grams. kHz — Kilohertz. KMM — Keyboar d/monitor/mouse.
Glossary 153 NVRAM — Nonvolatile random-access memory . Memory that does not lose its contents when you turn off your system. NVRAM is used for maintaining the date, time, and system configuration information. parity — Redundant information that is associated with a block of data.
154 Glossary ROMB — R AID on motherboard. rpm — Revolutions per minute. RT C — Real-time clock. SAS — Serial-attached SCSI. SA T A — Serial Advanced T echnology Attachment. A standard interface between the system boar d and storage devices. SCSI — Small computer system interface.
Glossary 155 TOE — TCP/IP offload engine. A technology to improve data-transfer performance o ver IP networks by allowing the operating system to offload all TCP/IP traffic to specialized hardwar e on the network adapter , while leaving TCP/IP control deci sions to the host server .
156 Glossary book.book Page 1 56 Monday, June 5, 2006 1:51 PM.
Index 157 Index Numbers 5.25-inch drive installing, 6 8 A alert messages, 25 B battery , 79 system, 7 9 troubleshooting the R A ID card b a t t e r y , 108 troubleshooting the system b a t t e r y , 1.
158 Index 158 Index G guidelines for memory installation, 77 H hard drive installation guidelines, 4 8 installing in the rotatable carrier , 5 0 installing optional fourth hard drive, 5 9 installing o.
Index 159 power supply , 81 installing, 8 2 processor removing, 7 3 R recommended tools, 41 removing diskette drive, 6 3 expansion car ds, 7 2 memory , 7 9 optical drive, 6 6 optional fourth hard driv.
160 Index 160 Index troubleshooting (continued) expansion car ds, 1 0 9 external connections, 9 6 hard drive, 1 0 7 keyboar d, 9 7 memory , 1 0 3 microprocessors, 1 1 0 mouse, 9 8 N I C , 100 SAS R A .
Ein wichtiger Punkt beim Kauf des Geräts Dell SC1430 (oder sogar vor seinem Kauf) ist das durchlesen seiner Bedienungsanleitung. Dies sollten wir wegen ein paar einfacher Gründe machen:
Wenn Sie Dell SC1430 noch nicht gekauft haben, ist jetzt ein guter Moment, um sich mit den grundliegenden Daten des Produkts bekannt zu machen. Schauen Sie zuerst die ersten Seiten der Anleitung durch, die Sie oben finden. Dort finden Sie die wichtigsten technischen Daten für Dell SC1430 - auf diese Weise prüfen Sie, ob das Gerät Ihren Wünschen entspricht. Wenn Sie tiefer in die Benutzeranleitung von Dell SC1430 reinschauen, lernen Sie alle zugänglichen Produktfunktionen kennen, sowie erhalten Informationen über die Nutzung. Die Informationen, die Sie über Dell SC1430 erhalten, werden Ihnen bestimmt bei der Kaufentscheidung helfen.
Wenn Sie aber schon Dell SC1430 besitzen, und noch keine Gelegenheit dazu hatten, die Bedienungsanleitung zu lesen, sollten Sie es aufgrund der oben beschriebenen Gründe machen. Sie erfahren dann, ob Sie die zugänglichen Funktionen richtig genutzt haben, aber auch, ob Sie keine Fehler begangen haben, die den Nutzungszeitraum von Dell SC1430 verkürzen könnten.
Jedoch ist die eine der wichtigsten Rollen, die eine Bedienungsanleitung für den Nutzer spielt, die Hilfe bei der Lösung von Problemen mit Dell SC1430. Sie finden dort fast immer Troubleshooting, also die am häufigsten auftauchenden Störungen und Mängel bei Dell SC1430 gemeinsam mit Hinweisen bezüglich der Arten ihrer Lösung. Sogar wenn es Ihnen nicht gelingen sollte das Problem alleine zu bewältigen, die Anleitung zeigt Ihnen die weitere Vorgehensweise – den Kontakt zur Kundenberatung oder dem naheliegenden Service.
