Benutzeranleitung / Produktwartung POWEREDGE 1950 des Produzenten Dell
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www .dell.com | support.d ell.com Dell™ PowerEdge™ 1950 Systems Hardware Owner ’ s Manual.
Notes, Notices, and Cautions NOTE: A NOTE indicates im porta nt info rmation that he lps yo u make better use of your compu ter . NOTICE: A NOTICE indicates either potential damage to hardware or loss of da ta and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for prop erty damage, personal injury , or death.
Contents 3 Contents 1 About Y our System Other Information Y ou May Need . . . . . . . . . . . . . . . . . . . . . . . 9 Accessing S ystem Features During S tartup . . . . . . . . . . . . . . . . . . 10 Front-Panel Features and Indicators . . . . . . .
4 Contents System and Setup Password Features . . . . . . . . . . . . . . . . . . . . . 38 Using the System Password . . . . . . . . . . . . . . . . . . . . . . . 38 Using the Setup Password . . . . . . . . . . . . . . . . . . . . . . . . 40 Disabling a For gotten Password .
Contents 5 Expansion Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Installing an Expansion Card . . . . . . . . . . . . . . . . . . . . . . . 61 Removing an Expansion Card . . . . . . . . . . . . . . . . . . . . . . 62 Configuring the Boot Device .
6 Contents Expansion-Card Riser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Removing an Expansion-Card Riser . . . . . . . . . . . . . . . . . . . 82 Installing an Expansion-Card Riser . . . . . . . . . . . . . . . . . . . 83 Backplane Board .
Contents 7 T roubleshooting the System Battery . . . . . . . . . . . . . . . . . . . . . 100 T roubleshooting Power Supplies . . . . . . . . . . . . . . . . . . . . . . 100 T roubleshooting System Cooling Problems . . . . . . . . . . . . . . . . . 101 T roubleshooting a Fan .
8 Contents 7 Getting Help T echnical Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 Online Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 AutoT ech Serv ice . . . . . . . . . . . . . . . . . . . . . . . . .
About Y our System 9 1 About Y our System This section describes the physical, firmware, and so ftware interface features that provide and ensure the essential functioni ng of your system. Th e phys ical connectors on your syst em’ s front and back panels provide convenient connecti vity and system expan sion capab ility .
10 About Y our System NOTE: Always check for updates on s upport.del l.com and read the updates first because they often supersede information in other documents.
About Y our System 11 Front-Panel Features and Indicators Figure 1- 1 shows the controls, indicat ors, and connectors located behi nd the optional rack bezel on the system's front panel. Figure 1- 1. Front-Panel Features and Indicators 6 5 4 3 8 2 1 7 T able 1-2.
12 About Y our System Hard-Drive Indicator Codes If your hard drives are configured with the optio nal SAS RAID daughter card, two indicators on each of the hard-drive carriers provide informati on on the status of the hard drives. See Figure 1-2 and T able 1-3.
About Y our System 13 Figure 1-2. Hard-Drive Indicators T able 1-3 lists the drive indicator pa tterns. Different patterns are displa yed as drive events occur in the system. For example, if a ha rd-drive fails, th e "drive failed " pattern appears.
14 About Y our System Back-Panel Features and Indicators Figure 1-3 shows th e controls, indicators, and connectors located on the system's back panel.
About Y our System 15 Connecting External Devices When connecting external devices to your syst em, fol low these guidelines: • Most devices must be con nect ed to a specific connector and device drive rs must be installed before the device operates pro perly .
16 About Y our System Figure 1-4. Po wer Supply Indicators NIC Indicator Codes Each NIC on the back panel has an indicator that provides info rm ation on network activit y and lin k status. See Figure 1-5. T able 1-6 list s the NIC indicator codes. Figure 1-5.
About Y our System 17 LCD S tatus Messages The system' s control pa nel LCD prov id es status messages to signify when the system is operating correctly or when the system needs attention. The LCD lights blue to indicate a normal operating condition, and lights amber to indicate an error condition.
18 About Y our System E1211 ROMB Batt RAID battery is either missing, bad, or unable to recharge due to thermal issues. Reseat the RAID battery connector . See "RAID Battery" on page 60, and "Troubleshooting System Cooling Problems" on page 101.
About Y our System 19 E1418 CPU # Presence Specified proces sor is missing or bad, and the system is in an unsupported configuration. See "T rou bleshooting the Microprocessors" on page 108. E141C CPU Mismatch Processors are in a configuration unsupported by Dell.
20 About Y our System E1624 PS Redundancy The power supply subsystem is no longer redundant. If the last supply fails, the system will go down. See "T rou bleshooting Power Supplies" on page 100. E1710 I/O Channel Chk The system BIOS has reported an I/O channel check.
About Y our System 21 E1811 HDD ## Rbld Abrt The specified hard drive has experienced a rebuild abort. See "T rou bleshooting a Hard Drive" on page 104. If the problem persists, see your RAID documentation. E1812 HDD ## Removed The specified hard drive has been removed from the system.
22 About Y our System E2016 Int Controller Interrupt controller failure. See "Getting Help" on page 125. E2017 Timer Fail Timer refresh failure. See "G etting Help" on page 125. E2018 Prog Timer Programmable inte rval timer erro r .
About Y our System 23 E2111 SBE Log Disable Crd # DIMM ## The system BIOS has disabled memory single-bit error (SBE) logging, and will not resume logging further SBEs until the system is rebooted. "##" represents the DIMM implicated by the BIOS.
24 About Y our System Solving Problems Described by LCD St atus Messages The code and text on the LCD can often specify a very precise fault condition that is easily corrected. For example, if the code E1418 CPU_1_Presence appears, you know that a microprocessor is not installed in sock et 1.
About Y our System 25 System Messages System messages appear on the scr een to notify you of a possible problem with the system. T able 1-8 lists the system messages that can o ccur and the probable cause and corrective action for each message.
26 About Y our System DIMMs must be populated in sequential order beginning with slot 1. T he following DIMM is electrically isolated: DIMM x. The specified DIMM is inac cessible to the system due to its location. DIMMs must be populated in sequential order , beginning with slot 1.
About Y our System 27 General failure The operating system is unable to carry out the comma nd. This message is usually followe d by specific i nformation. Note t he information, and ta ke the appropriate action to re solve the problem. Invalid NVRAM configuration, Resource Re-allocated System dete cte d and corrected a resource conflict.
28 About Y our System No boot sector on hard drive Incorrect configuration settings in System Setup program, or no operating system on hard drive. Check the hard-drive configuration settings in the Sy st em Setup program. See "Using the System Setup Program" on page 31.
About Y our System 29 Read fault Requested sector not found The operating system cannot read from the diskette or hard drive, the system could not find a partic ular sector on the disk, or the requested sector is defective. Replace the disk ett e. Ensure that the diskette and hard drive cables are properly connected.
30 About Y our System W arning Messages A warning me ssage alerts you t o a possible probl em and prom pts you to respond before the system continues a task. For example, before you format a diskette, a message will warn you that you m ay lose all data on the diskette.
Using the System Setup Program 31 2 Using the System Setup Program After you set up your system, run the System Setup program to famil iarize yourself with your system configuration and optional settin gs. Record the in formation for future reference.
32 Using the System Setup Program NOTE: For most of the options, any changes that you make are recorded but do not take effect until you restart the syst em. System Setup Options Main Screen When you enter the System Setup pr ogram, the main Sy stem Setup prog ram screen appears (see Figure 2-1).
Using the System Setup Program 33 Figure 2-1. Main System Setup Program Screen T able 2-2 lists the options and descriptions for the informatio n fiel ds that appear on the main System Setup program screen. For related information, see "System Security Screen Opt ions" on page 37.
34 Using the System Setup Program Boot Sequence Determines the order in which the system searches for boot devices during system startup. A vailable options can include the diskette driv e, CD drive, hard drives, and network. If you have installe d a RAC, additional options, such as virtual floppy and virtual CD-ROM, may be present.
Using the System Setup Program 35 CPU Information Screen T able 2-3 lists the options and descriptions for the informatio n fiel ds that appear on the CPU Information screen. T able 2-3. CPU Information Screen Option Description Bus Speed Displays the bus speed of the processors.
36 Using the System Setup Program Integrated Devices Screen T able 2-4 lists the options and descript ions for the informatio n fields that appear on the Integrated Devices screen. T able 2-4. Integrated Devices Screen Options Option Description Integrated SAS Controller ( Enabled default) Enables or disables the in tegrated SAS controller .
Using the System Setup Program 37 System Security Screen T able 2-5 lists the options and descriptions for the informatio n fiel ds that appear on the System Security screen.
38 Using the System Setup Program Exit Screen After you press <Esc> to exit the System Setup program, the Exit screen displays the following optio ns: • Save Changes and Exit • Discard Chang.
Using the System Setup Program 39 When a system password is as signed, the setting shown for the System Password option is Enabled . If the setting shown for the Password S tatus is Unlocked , you can change the system password. If the Password St a t u s option is Locked , you cannot change the system password.
40 Using the System Setup Program When the Password S tatus option is set to Locked whenever you turn on your system or reboot your system by pressing <Ct rl><Alt><Del>, type y our password and p ress <Enter> at the prom pt. After you type the correct system password and press <Enter >, your system operates as usua l.
Using the System Setup Program 41 The password assign ment is not case-sensiti ve. Howe ver , certain key combinations are no t valid . If you enter one of these combinations, the system beeps. T o erase a character when en tering your password, press <Backspace> or the left-arrow key .
42 Using the System Setup Program • Support is in dependent of the system’ s power or operating sta te • Provides text console redire ction for system setup, text-bas ed utilities, and operating system conso les NOTE: T o remotely access the BMC through the integrated NIC, you must connect the network connection to integrated NIC1.
Installing System Components 43 3 Installing System Components This section describes how to install the following system comp onents: • Cooling fan modules • Cooling shrou ds • Power supplie s .
44 Installing System Components Recommended T ools Y ou may need the following ite ms to perf orm the procedures in this section: • Key to the system keylock • #2 Phillips sc rewdriver • T10 T o.
Installing System Components 45 The system board holds the system's control circui tr y and oth er electronic components. Several hardware options, such as the microprocess ors and memory , are in stalled directly on the sy stem board.
46 Installing System Components Figure 3-2. Removing the Bezel T o replace the front bezel, perfor m the preceding steps in reverse. Opening and Closing the System CAUTION: Many repairs may only be done by a certified service technician.
Installing System Components 47 4 Lift up on the latch on top of the syste m to guide it back and into an offs et posit ion. See Figure 3-3. 5 Grasp the cover on both sid es and ca refully lift the cover away fro m the sys tem. Figure 3-3. Removing the Cover Closing the System 1 Lift up the latch on the cover .
48 Installing System Components Cooling Fan Modules This system contains fo ur cool ing fan modules, each compris ed of two dual-rotor fans, for a total of eight fans that are co nnected directly to the system b oard. Removing a Cooling F an Module CAUTION: Many repairs may only be done by a certified service technician.
Installing System Components 49 Figure 3-4. Removing and Installing a Cooling Fan Replacing a Cooling Fan Module NOTE: The procedure for installing each individual fan is the same. 1 Ensure that the fan handl e is uprigh t and lower the fan into its retention base unt il the fan is ful ly seated.
50 Installing System Components Removing the Plastic Fan Guide NOTE: The plastic fan guide is mounted to the chass is between the fans. NOTE: Y ou may need to remove the system from the rack. 1 Remove the cooling fan modul es. See "Removing a Cooling Fan Mo dule" on page 48.
Installing System Components 51 Figure 3-5. System Board Cooling Shroud Removing the System Board Cooling Shroud 1 If applicable , remove the b ezel. See "R emoving and R eplacing the Front Bezel" on p age 45. 2 T urn off the system and attached pe riphe rals, and then disconnect the system fro m the electrical outlet.
52 Installing System Components 6 If applicable , replace the b ezel. See "R emoving and Replacing the Fron t Bezel" on page 45. 7 Attach any peripher als, conne ct the system to the electrical source , and then turn on the system.
Installing System Components 53 Figure 3-6. Memory Cooling Shroud Replacing the Memory Cooling Shroud 1 T o install the mem ory cooling shroud, alig n the shroud directly over the me mor y m odu les and the processors.
54 Installing System Components Removing a Powe r Supp ly NOTICE: The system requires one power supply fo r the syst em to operate normally . The system is in the redundant mode when two power supplies are installed and both power supplie s are connected to an AC power source.
Installing System Components 55 Figure 3-7. Removing and Installing a Power Supply Replacing a Power Supply 1 If you are adding a second power supply , remove the pow er sup ply blank.
56 Installing System Components Removing the Power Supply Blank Press the latch on the le ft side to release and remove th e blank, rotating the blank slightly to clear the bay , and remove from the chassis.
Installing System Components 57 Figure 3-8. Installing a SAS Controller Daughter Card 4 Attach any cables from the internal storage daughter car d to the backplane, referring to Fig ure 3-9 and Figure 3-10 for the cabling guidelines for your system ’ s card and backplane configura tion.
58 Installing System Components Figure 3-9. Cable Routing for th e SAS Controller Daughter Card 1 SAS connector SAS 0 2 SAS controller daughter card 3 SAS backplane connector SAS A 1 3 2.
Installing System Components 59 Figure 3-10. Cable Routing for the SAS RAID Controller Daughter Card 1 SAS RAID connector SA S 0 2 SAS RAID controller daughter card 3 SAS backplane connector SAS A 1 3.
60 Installing System Components RAID Battery Installing a RAID Battery 1 Locate the RAID batte ry poc ket on the chassis that is adjacent to hard drive bay 0. S ee Figu re 3-1 1. 2 Insert the battery in the batt ery poc ket. 3 Connect the battery ca ble to the RA ID controller daughter card.
Installing System Components 61 Expansion Cards The system is available with one of two optional PCI riser configu ration s . PCIe Riser Board Expansion Slots The PCIe riser configuration provides two PCI Expr ess expansion slot s with th e following features: • T wo PCIe risers, installed in the left and center riser connectors.
62 Installing System Components b Insert the card-edge conne ctor firmly into the expansio n-ca rd connector until the card is fully seate d. c When the c ard is seated in the connector , close the expan sion-card latch. See Figure 3-12. Figure 3-12. Installing an Expansion Card 6 Connect any cables to the expan sion ca rd.
Installing System Components 63 4 Remove the expansio n card : a Open the expansion- card latch. See Fig ure 3-12. b Grasp the expansion card by its ed ges, and carefully remove it from the exp ansion-card connect or .
64 Installing System Components Each channel consists of two memo ry module sockets: • Channel 0 contains DIM M_ 1, DIMM_5. • Channel 1 contains DIMM _2, DIM M_6 . • Channel 2 contains DIM M_ 3, DIMM_7. • Channel 3 contains DIMM _4, DIM M _8. The first DIMM socket of each channel has white release tabs.
Installing System Components 65 Memory Mirroring Support The system supports me mor y mirroring if eight identical memor y modules are installed in the syste m. Mirroring must b e enabled in the System Se tup program and can be used only if memory spa ring is not enabled.
66 Installing System Components Figure 3-13. Installing and Removing a Memory Module 6 Align the memory modu le's edg e connector with the alignment key of the memory module socket, and insert the memory module in the soc ket.
Installing System Components 67 Removing Memory Modu les CAUTION: Many repairs may only be done by a certified service technician. Y ou should only perform troubleshooting and simple repairs as au thorized in your product documentation, or as directed by the online or telephone service and support te am.
68 Installing System Components 2 T urn off the system, including any attac hed pe ripherals, and discon nect the system from the electrical outlet. 3 Open the system. See "Open ing and Closing the System" on pag e 46. 4 Remove the memory cooling s hroud.
Installing System Components 69 6 W ait 30 seconds for the heat sink to loosen from the processo r . 7 Open the other heat sink re tentio n lever . 8 If the heat sink has not separa ted fro m the processor , carefully rotate the heat sink in a clock wise , the n counterclockwi se, direct ion until it releases from the proc essor .
70 Installing System Components Installing a Processor 1 Unpack the new proce ssor . 2 Align the p rocessor with the socket keys on t he ZIF socket . See Figure 3-15. 3 I nstall the processor in the socket. NOTICE: Positio ning the processor in correctly can permanently damage the system board or the processor when you turn the system on.
Installing System Components 71 RAC Card CAUTION: Many repairs may only be done by a certified service technician. Y ou should only perform troubleshooting and simple repairs as au thorized in your product documentation, or as directed by the online or telephone service and support te am.
72 Installing System Components 7 Align the front edge of the RAC car d with the front plastic retention stan doffs, and then press down on the front of the card until it is fully seated. See Figure 3-16. When the f ront of the card is fully seat ed, the front plastic standof fs snap over the front ed ge of the card.
Installing System Components 73 Optical Drive The optional slimline op tical dr ive is mounted on a tray that slides into the front panel an d connects to the controllers on the syste m boar d through the sideplane boar d. NOTE: DVD devices are data only .
74 Installing System Components Figure 3-17. Removing and Installing the Optical D rive T ray Installing the Opti cal Drive T ray 1 Align the op tical drive tray with its opening in the fron t panel. The optical drive open ing is loca ted directly below the SAS dau ghte r card bay .
Installing System Components 75 Hard Drives This subsection describes ho w to inst all and configure SAS or SA T A hard drives in the system's internal hard-dr i ve bays. Y our system features the optio n of two 3.5-i nch (SAS/SA T A) internal hard-drive bays or four 2.
76 Installing System Components For 2.5-inch hard drive configurations, remove the blank as you woul d the 2.5-inch hard drive carrier: 1 Remove the front bezel , if attached. See "Replacing the System Battery " on page 86 . 2 Open the dr ive blank release handle to release the blank.
Installing System Components 77 3 Install the hot-plug hard drive. a Open the h ard-drive carrier hand le. See Figure 3-18. Figure 3-18. Installing a Hot-Plug Hard-Drive NOTICE: Do not insert a hard-drive carrier and attempt to lock its handle next to a parti ally installed car rier .
78 Installing System Components Replacing a Hard-Drive Carrier Removing a Hard Drive From a Hard-Drive Carrier 1 If you are removing a SA T A hard drive from a SA T Au drive carrier , remove the interposer card: a V iewing the hard drive carrier from the rear , locate the release leve r on th e left en d of the interposer card.
Installing System Components 79 Figure 3-19. Installing a SAS Hard Drive Into a Drive Carrier Installing a SA T A Hard Drive Into a SA T A Drive Carrier NOTE: SA T A hard drives that co nnect directly to the SAS backplane must be installed i n SA T A drive carriers (labeled "SA T A").
80 Installing System Components Figure 3-20. Installing a SA T A Hard Drive Into a SA T A Drive Carrier Installing a SA T A Hard Driv e and Interposer Card Into a SA T Au Hard-Drive Carrier NOTE: When you install a SA T A hard drive into a SA T Au driv e carrier , you must install an interposer card onto the back of the hard drive.
Installing System Components 81 4 Attach the interpose r card to the rear of the SA T A hard drive: a Angle the top of the interpos er car d into the inside top carrier rail so that the tabs on the interp oser card bracket attach to the s lots on the in side of the carrier rail.
82 Installing System Components Expansion-Card Riser Removing an Expansio n-Card Riser CAUTION: Many repairs may only be done by a certified service technician. Y ou should only perform troubleshooting and simple repairs as au thorized in your product documentation, or as directed by the online or telephone service and support te am.
Installing System Components 83 4 If applicable, rem ove the expansion card from the rise r . 5 Press the release la tch(es) on the rise r board and lift the riser board st raight up fro m the system boar d. See Figure 3-22. The left riser board has two relea se latches; the center riser board has one latch.
84 Installing System Components 6 Remove the backpla ne boa rd: – If you are removing a 3.5- inch hard d rive (two -drive) bac kplane, pre ss the relea se latch at the left end of the board, slide the boa rd to its righ t, and lift the backplane of f of the securing tabs.
Installing System Components 85 Installing the Backplane Board CAUTION: Many repairs may only be done by a certified service technician. Y ou should only perform troubleshooting and simple repairs as au thorized in your product documentation, or as directed by the online or telephone service and support te am.
86 Installing System Components Installing the Sideplane Board CAUTION: Many repairs may only be done by a certified service technician. Y ou should only perform troubleshooting and simple repairs as au thorized in your product documentation, or as directed by the online or telephone service and support te am.
Installing System Components 87 5 Remove the system batt ery . a Support the battery con nect or by pre ssing down firmly on the positive side of the connector . b While supporting the batte ry connector , press the battery toward the positive side of the connector and pry it up out of the securing tabs at the negat ive side of the connector .
88 Installing System Components 14 After an hour , reconnect the system to its electri cal outlet and turn it on. 15 Enter the System Setup pr ogra m and if the time and date are still incorrect, see "G etting Help" on page 125 for instructions on obtaining technical assi stanc e.
Installing System Components 89 Figure 3-25. Control Panel Removal and Installation Installing the Control Panel CAUTION: Many repairs may only be done by a certified service technician.
90 Installing System Components 7 Replace the S AS controller daughter c ard. See "Installing a SAS Controller Daug hter Card or SAS RAID Controller Daughte r Card " on page 56. 8 Close the system. See "Open ing and Closing the System" on pag e 46.
Installing System Components 91 14 Remove the system board: a Pull the syste m-board releas e pin. See Figure 3-26. b While pulling the relea se pin, grasp the syste m boar d release handle and slide the system -board tray toward the front of the chassis.
92 Installing System Components 3 Slide the system-boar d tray tow ard the back of the chassis until it locks into position. 4 If applicable , replace the R AC card. See "RAC Card" on p age 71. 5 If applicable, rep lace the TOE ke y . See "Activating the Integrated NIC T OE" on page 67.
T roubleshooting Y our System 93 4 T roubleshooting Y our System Safety First—For Y ou and Y our System T o perform certai n procedures in this document, you must remove the system cover and work inside the system.
94 T roubleshooting Y our System Checking the Equipment This section provides troublesh ooti ng procedu res for ex ternal devices attached to the system, such as the monitor , keyboard, or mouse. Before you perform any of th e procedu res, see "Troubleshooting External Connections" on page 94.
T roubleshooting Y our System 95 T roubleshooting the V ideo Subsystem Pr oblem • Monitor is n ot working pro perly . • V ideo memory is faulty . Action 1 Check the system and pow er connections to the monitor . 2 Determine w hether the system has an expan sion card with a video output con nector .
96 T roubleshooting Y our System T roubleshooting the Mouse Pr oblem • System messa ge indicates a pr oblem with the m ouse. • Mouse is no t functioning p roperly . Action 1 Examine the mo use and its c able for signs of damage. If the mouse is not damaged , go to step 4.
T roubleshooting Y our System 97 T roubleshooting a Serial I/O Device Pr oblem • Device connecte d to the seria l port is not operating properly . Action 1 T urn off the system and any periphe ral dev ices connected to the serial port. 2 Swap the serial interfa ce cab le with a working cable, and turn on the system and the serial device.
98 T roubleshooting Y our System T roubleshooting a NIC Pr oblem • NIC cannot commun icate with network. Action 1 Run the appropriate on line dia gnostic test. See "Running the System Dia gnostics" on page 11 1. 2 Check the a ppropriate indicator on the NIC co nnector .
T roubleshooting Y our System 99 4 Let the system dry thorou ghly for at least 24 hours. 5 Close the system. See "Open ing and Closing the System" on pag e 46. 6 Reconnect the system to the electrical outlet, and turn on the sy stem and attached periphe rals .
100 T roubleshooting Y our System T roubleshooting the System Battery Pr oblem • System messa ge indicates a pr oblem with the b attery . • System Setup program loses system configuration infor mation. • System date and time do not re main current.
T roubleshooting Y our System 101 The power supply's fau lt indica tor is lit. See "Power Indicator Codes" on page 15. NOTICE: Y ou can hot-plug the power supplies. One power suppl y must be installed for the system to operate. The system is in the redundant mode when two power supplies are installed.
102 T roubleshooting Y our System 2 Open the system. See "Open ing and Closing the System" on pag e 46. CAUTION: The cooling fans are not hot-pluggable. T o mainta in proper cooling while the system is on, only replace one fan at a time. 3 Locate the faulty fan ind icate d by the LCD display or diagnosti c softw are.
T roubleshooting Y our System 103 7 Reseat the memory mo dules in their sockets. See "Installing Mem ory M odules" on page 65. 8 Replace the memory coolin g shroud. See "Replacin g the Mem ory Cooling Shroud" on page 53. 9 Close the system.
104 T roubleshooting Y our System 1 T ry using a different CD or DVD that you know works properly . 2 Enter the System Setup pr ogram and ensure that the driv e’ s IDE controller is enabled. Se e "Using the System Setup Program " on page 31.
T roubleshooting Y our System 105 See the documentatio n supp lied with the host adapter for info rmat ion about the configuration utility . b Ensure that the hard drive has bee n conf igured correctly for the RAI D. c Exit the configuration utility an d allow the system to boot to the operating syst em.
106 T roubleshooting Y our System Action CAUTION: Many repairs may only be done by a certified service technician. Y ou should only perform troubleshooting and simple repairs as au thorized in your product documentation, or as directed by the online or telephone service and support te am.
T roubleshooting Y our System 107 T roubleshooting Expansion Cards NOTE: When troubleshootin g an expansion card, see th e documentation for your ope rating system and the expansion card. Pr oblem • Error message indic ates a pro blem with an expansion card.
108 T roubleshooting Y our System d Close the system. See "Open ing and Closing the System" on pag e 46. e Run the appropriate dia gnos tic test. If the tests fail, see "Getting Help " on page 125. T roubleshooting the Microprocessors Pr oblem • Error message indic ates a pro cessor problem.
T roubleshooting Y our System 109 16 Replace processo r 1 with ano ther pr ocessor of the same capacity . See "Removing the Processor" on page 67. 17 Close the system. See "Open ing and Closing the System" on pag e 46. 18 Run the appropriate on line dia gnos tic test.
11 0 Troubleshooting Y our System.
Running the Syst em Diagnostics 111 5 Running the System Diagnostics If you experience a pro b lem with your system, run the diagn ostic s before calling for technic al assis tance. The purpose of the d iagnostics is to test y our s ystem 's hardware withou t req uiring additional equipm ent or risking data loss.
11 2 Running the System Diagnostics Running the System Diagnostics The system diagnosti cs is run fro m the utility partition on your hard drive. NOTICE: Use the system diagnostics to test only your system. Using this program with other systems may cause invalid results or error messages.
Running the Syst em Diagnostics 113 Selecting Diagnostics Options Use the Diagnostics Options area to select how you wan t to test a devi ce. Y ou can set the following options: • Non-Interactiv e T ests Only — When checked, run s only tes ts that require no user intervention.
11 4 Running the System Diagnostics.
Jumpers and Connec tors 11 5 6 Jumpers and Connectors This section provides specific in formation ab out th e system jumpers. It al so provides so me basic information on jumpers and switches and describes the connectors on the various boards in the system.
11 6 Jumpers and Connectors Figure 6-1. System Board Jumpers T able 6-1. System Board Jumper Settings Jumper Setting Description 1P W R D _ E N (default) The password feature is enable d. The password feature is disable d. 2N V R A M _ C L R (default) The configuration sett ings are retain ed at system boot.
Jumpers and Connec tors 11 7 Disabling a For gotten Password The system's sof tware security features inc lude a system passwor d and a setup password, whic h are discussed in detail in "Using the System Setup Progr am" on page 31.
11 8 Jumpers and Connectors System Board Connectors See Figure 6-2 and T able 6-2 for the location and description of sy stem board co nnectors. Figure 6-2.
Jumpers and Connec tors 11 9 T able 6-2. System Board Connectors Connector Description 1 RAC_CONN2 Connector for the remote access control connector (RAC) 2 RAC_CONN1 Connector for the remo te access .
120 Jumpers and Connectors SAS/SA T A Backplane Board Connectors Figure 6-3 shows the location of the connectors on the SAS/SA T A backplane board that supports two 3.
Jumpers and Connec tors 121 Figure 6-4. SAS 2.5-Inch-Drive Backplan e Board Components - Option 2 (Front) Figure 6-5. SAS Backplane Board Components - Option 2 (Back) 1 Drive 1 connector 2 Drive 0 con.
122 Jumpers and Connectors Expansion-Card Riser -Board Components and PCI Buses There are two expansion card configurati ons for this systems . Each riser (cen ter riser and left riser) contain s one slot for either a PCI-X configuration or a PC Ie co nfiguration.
Jumpers and Connec tors 123 SAS Sideplane Board Connectors Figure 6-8. Side Plane Components 1 SAS daughter card connector 2 control pane l connector 3 IDE/optic al drive connector 4 chassis intrusion.
124 Jumpers and Connectors.
Getting Help 125 7 Getting Help T echnical Assistance If you need assistance with a tech nical problem, perform the followin g steps: 1 Complete the proced ures in "T roubleshooting Y our System" on page 93. 2 Run the system diagnos tics and record any information pro vide d.
126 Getting Help www .euro.dell.com (Europe only) www .dell.com/la (Latin Amer ican countries) www .d ell.ca (Canada only) • Anonymous file tran sfer protocol (FTP) ftp.dell.com/ Log in as user:anonymous , and use your e-mail address as your pas sword.
Getting Help 127 Dell Enterprise T raining and Certification Dell Enterprise T raining and Certification is availa ble; se e www .dell.com/training for more information.
128 Getting Help Before Y ou Call NOTE: Have your Express Service Code re ady when you call. The code help s Dell's automated-support telephone system direct your call more ef ficiently .
Getting Help 129 Diagnostics Checklist Name: Date: Address: Phone number: Service T ag (bar code on the back of the computer): Express Service Code: Return Material Authoriz ation Number (if provided .
130 Getting Help Contacting Dell T o contact Dell electronically , you can access the following websites: • www .dell.com • support.dell.com (support) For specific web addresses for your country , find the approp ri at e country section in the table below .
Getting Help 131 Austria (V ienna) International Access Code: 900 Country Code: 43 City Code: 1 W ebsite: support. euro.dell.com E-mail: tech_support_cent ral_europe@dell.
132 Getting Help Brunei Country Code: 673 T echnical Support (P enang, Malaysia) 604 633 4966 Customer Care (Penang, Malaysia) 604 633 4888 T ransaction Sales (P enang, Malaysia) 604 633 4955 Canada (North Y ork, Ontario) International Access Code: 01 1 Online Order Status: www .
Getting Help 133 China (Xiamen) Country Code: 86 City Code: 592 T echnical Sup port website: support.dell.com.cn T echnical Support E-ma il: cn_support@dell.
134 Getting Help Czech Republic (Prague ) International Access Code: 00 Country Code: 420 W ebsite: support. euro.dell.com E-mail: cze ch_dell@dell.com T echnical Support 22537 2727 Customer Care 2253.
Getting Help 135 France (Paris) (Montpellier) International Access Code: 00 Country Code: 33 City Codes: (1) (4) W ebsite: support. euro.dell.com Home and Small Business T echnical Support for XPS por.
136 Getting Help Gr eece International Access Code: 00 Country Code: 30 W ebsite: support. euro.dell.com T echnical Support 00800-44 1 4 95 18 Gold Service T e chnical Support 00800-44 1 4 00 83 Switc.
Getting Help 137 Ireland (Cherrywood) International Access Code: 00 Country Code: 353 City Code: 1 W ebsite: support. euro.dell.com E-mail: dell_dire ct_support@dell.com T echnical Support for XPS portable computers only 1850 200 722 T echnical Support for al l other Dell computers 1850 543 543 U.
138 Getting Help Japan (Kawasaki) International Access Code: 001 Country Code: 81 City Code: 44 W ebsite: support.jp.dell.com T echnical Support (servers) toll-free: 0120-198-498 T echnical Support ou.
Getting Help 139 Latin America Customer T echnical Suppor t (Austin, T exas, U.S.A.) 512 728-4093 Customer Service (Aus tin, T exas, U.S.A.) 512 728-3619 Fax (T echnical Support and Customer Service) (Austin, T exas, U.S.A.) 512 728-3883 Sales (Austin, T exas, U.
140 Getting Help Mexico International Access Code: 00 Country Code: 52 Customer T echnical Support 001-877-384-897 9 or 001-877-269-338 3 Sales 50-81-8800 or 01-800-888-3355 Customer Service 001-877-3.
Getting Help 141 Norway (L ysaker) International Access Code: 00 Country Code: 47 W ebsite: support. euro.dell.com T echnical Support for XPS portable computers only 815 35 04 3 T echnical Support for.
142 Getting Help Singapore (Singapor e) International Access Code: 005 Country Code: 65 W ebsite: support.ap.dell.com T echnical Support (Dimen sion, Inspiron, and Electronics a nd Accessories) toll-f.
Getting Help 143 Spain (Madrid) International Access Code: 00 Country Code: 34 City Code: 91 W ebsite: support. euro.dell.com Home and Small Business T echnical Support 902 100 130 Customer Care 902 1.
144 Getting Help Ta i w a n International Access Code: 002 Country Code: 886 W ebsite: support.ap.dell.com E-mail: ap_support@dell.com T echnical Support (OptiPle x, Latitude, Inspiron, Dimension, and.
Getting Help 145 U.K. (Bracknell) International Access Code: 00 Country Code: 44 City Code: 1344 W ebsite: support. euro.dell.com Customer Care website: support.
146 Getting Help U.S.A. (Austin, T exas) International Access Code: 01 1 Country Code: 1 Automated Order-S tatus Service toll-free: 1-800-433-9014 AutoT ech (portable and desktop computers) toll-free:.
Glossary 147 Glossary This section defines or id entifies technical terms, abbreviations, and acronyms used in your system documents. A — Ampere(s). AC — Alternating current. ACPI — Advanced Configurati on and Power Interface. A standard interface for enab ling the operating system to direct configuration and power management.
148 Glossary CD — Compact disc. CD drives use optical technology to read data from CDs. cm — Centim eter(s ). cmos — Complementary me tal-oxide semiconductor . component — As they relate to DMI, components include operating systems, computer sy stems, expansion cards, and peripherals that are compatible with DMI.
Glossary 149 expansio n card — An add-in card, such as a NIC or SCSI adapter , that plugs into an expansion-card connector on the system board. An expansion ca rd adds some specialize d function to the system by provi ding an interface between the expansion bus and a peripheral.
150 Glossary jumper — Small blocks on a circui t board with two or mor e pins emer ging from them. Plastic plugs containin g a wire fit down over the pins. The wire conn ects the pins and create s a circuit, providing a simple and reversible method of changing the circuitry in a board.
Glossary 151 NAS — Network Attached S t orage. NAS is one of the concepts used for implementing shared storage on a network. NAS systems have their own operating systems, integrated hardware, and soft ware that are optimi z ed to serve sp ecific stor age needs.
152 Glossary ROMB — RAID on motherboard. rpm — Revolutions per minute. RT C — Real-t ime clock. SAS — Serial-attached SCSI. SA T A — Serial Advanced T echnology Attachment. A standard interface between th e system board and storage devices. SCSI — Small comput er system interface.
Glossary 153 UNIX — Universal Inte rnet Exchange. UNIX, the precursor to Linux, is an opera ting system written in the C programming language. uplink port — A port on a network hub or switch used to connect to other hubs or switches without requiring a crossover cable.
154 Glossary.
Index 155 Index A airflow cooling shroud, 5 0 alert messages, 30 B back-panel features, 1 4 baseboard management controller , 41 BMC, 4 1 batteries removing and replacing, 8 6 troubleshooting, 1 0 0 b.
156 Index 156 Index E error messages, 31 expansion c ard removing, 8 2 troubleshooting, 1 0 7 expansion c ards installation guidelines, 6 1 installing, 6 1 PCIe, 6 1 PCI-X, 6 1 removing, 6 2 expansion.
Index 157 troubleshooting, 9 5 M memory installation guideli nes, 6 4 installing, 6 5 system, 6 3 troubleshooting, 1 0 2 memory cooling shroud , 52 removing, 5 2 replacing, 5 3 memory module sock ets,.
158 Index 158 Index removing and re placing bezel, 4 6 replacing battery , 8 6 cooling fan module, 4 9 power supply , 5 5 processor , 6 7 system battery , 8 6 risers expansion cards, 1 2 2 removing, 8.
Index 159 damaged system, 9 9 expansion card, 1 0 7 external connections, 9 4 keyboard, 9 5 memory , 1 0 2 microprocessors, 1 0 8 mouse, 9 6 NIC, 9 8 power supplies, 1 0 0 RAID controller (integrated).
160 Index 160 Index.
Ein wichtiger Punkt beim Kauf des Geräts Dell POWEREDGE 1950 (oder sogar vor seinem Kauf) ist das durchlesen seiner Bedienungsanleitung. Dies sollten wir wegen ein paar einfacher Gründe machen:
Wenn Sie Dell POWEREDGE 1950 noch nicht gekauft haben, ist jetzt ein guter Moment, um sich mit den grundliegenden Daten des Produkts bekannt zu machen. Schauen Sie zuerst die ersten Seiten der Anleitung durch, die Sie oben finden. Dort finden Sie die wichtigsten technischen Daten für Dell POWEREDGE 1950 - auf diese Weise prüfen Sie, ob das Gerät Ihren Wünschen entspricht. Wenn Sie tiefer in die Benutzeranleitung von Dell POWEREDGE 1950 reinschauen, lernen Sie alle zugänglichen Produktfunktionen kennen, sowie erhalten Informationen über die Nutzung. Die Informationen, die Sie über Dell POWEREDGE 1950 erhalten, werden Ihnen bestimmt bei der Kaufentscheidung helfen.
Wenn Sie aber schon Dell POWEREDGE 1950 besitzen, und noch keine Gelegenheit dazu hatten, die Bedienungsanleitung zu lesen, sollten Sie es aufgrund der oben beschriebenen Gründe machen. Sie erfahren dann, ob Sie die zugänglichen Funktionen richtig genutzt haben, aber auch, ob Sie keine Fehler begangen haben, die den Nutzungszeitraum von Dell POWEREDGE 1950 verkürzen könnten.
Jedoch ist die eine der wichtigsten Rollen, die eine Bedienungsanleitung für den Nutzer spielt, die Hilfe bei der Lösung von Problemen mit Dell POWEREDGE 1950. Sie finden dort fast immer Troubleshooting, also die am häufigsten auftauchenden Störungen und Mängel bei Dell POWEREDGE 1950 gemeinsam mit Hinweisen bezüglich der Arten ihrer Lösung. Sogar wenn es Ihnen nicht gelingen sollte das Problem alleine zu bewältigen, die Anleitung zeigt Ihnen die weitere Vorgehensweise – den Kontakt zur Kundenberatung oder dem naheliegenden Service.
